The table below looks at the statistics for the Help Desk Support role in IT contracts advertised for the South West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Help Desk Support in their job title over the 3 months to 2 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
2 Sep 2014
Same period 2013 Same period 2012
Help Desk Support
Rank 136 104 137
Rank change year-on-year
-32 +33
Contract jobs requiring a Help Desk Support 9 8 4
As % of all contract IT jobs located in the South West 0.28% 0.36% 0.13%
As % of the Job Titles category 0.30% 0.38% 0.14%
Number of daily rates quoted 6 1 0
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£95 £80 -
Average daily rate % change year-on-year
+18.75% -
UK excluding London average daily rate £120 £105 £111
% change year-on-year
+14.28% -5.61%
Number of hourly rates quoted 3 5 2
Average hourly rate £11.00 £12.00 £10.77
Average hourly rate % change year-on-year
-8.33% +11.47%
UK excluding London average hourly rate £12.50 £11.50 £13.00
% change year-on-year
+8.69% -11.53%
Help Desk Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South West
Contract IT job ads with a match in the
Job Titles category
3033 2092 2947
As % of all contract IT jobs located in the South West 93.29% 92.98% 93.56%
Number of daily rates quoted 1954 1296 1726
Average daily rate £365 £350 £350
Average daily rate % change year-on-year
+4.28% -
90% offered a daily rate of more than £225 £225 £232
10% offered a daily rate of more than £500 £475 £475
UK excluding London average daily rate £350 £350 £340
% change year-on-year
- +2.94%
Number of hourly rates quoted 170 167 238
Average hourly rate £20.00 £15.50 £22.75
Average hourly rate % change year-on-year
+29.03% -31.86%
90% offered a hourly rate of more than £11.00 £11.00 £11.49
10% offered a hourly rate of more than £40.00 £40.00 £41.50
UK excluding London average hourly rate £17.00 £17.00 £18.00
% change year-on-year
- -5.55%

Help Desk Support
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of IT contractor jobs citing Help Desk Support in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in the South West

Help Desk Support
Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Support across the South West region.

Help Desk Support Daily Rate Trend in the South West

Help Desk Support
Hourly Rate Trend in the South West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Support across the South West region.

Help Desk Support Hourly Rate Trend in the South West

Help Desk Support
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Help Desk Support within the South West region over the 3 months to 2 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire -5 4 £95 +18.75%
Dorset - 4 £123 - 1
Cornwall - 1 - - 1
Devon - - - -
Gloucestershire - - - - 2
Somerset - - - - 1
Bristol - - - -
Help Desk Support
England

Help Desk Support
Top 29 Related IT Skills in the South West

For the 6 months to 2 September 2014, IT contractor jobs across the South West region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Support in their job title.

1 10 (76.92%) Windows
2 9 (69.23%) Microsoft
3 7 (53.85%) MS Office
4 6 (46.15%) MS Excel
5 4 (30.77%) SC Cleared
5 4 (30.77%) DV Cleared
5 4 (30.77%) Security Cleared
5 4 (30.77%) Military
5 4 (30.77%) Windows XP
6 3 (23.08%) Active Directory
7 2 (15.38%) Windows 7
8 1 (7.69%) Windows 8
8 1 (7.69%) Windows Server 2012
8 1 (7.69%) Service Management
8 1 (7.69%) Management Information System
8 1 (7.69%) Windows Server 2008
8 1 (7.69%) MOS
8 1 (7.69%) Data Protection
8 1 (7.69%) HP
8 1 (7.69%) Citrix
8 1 (7.69%) Microsoft Certification
8 1 (7.69%) Mac OS X
8 1 (7.69%) NHS
8 1 (7.69%) Windows Server 2003
8 1 (7.69%) Internet
8 1 (7.69%) SLA
8 1 (7.69%) Cisco
8 1 (7.69%) ITIL
8 1 (7.69%) MCP

Help Desk Support
Top Related IT Skills in the South West by Category

For the 6 months to 2 September 2014, IT contractor jobs across the South West region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Applications
1 7 (53.85%) MS Office
2 6 (46.15%) MS Excel
Communications & Networking
1 1 (7.69%) Internet
General
1 4 (30.77%) Military
Miscellaneous
1 1 (7.69%) NHS
1 1 (7.69%) Management Information System
Operating Systems
1 10 (76.92%) Windows
2 4 (30.77%) Windows XP
3 2 (15.38%) Windows 7
4 1 (7.69%) Windows 8
4 1 (7.69%) Windows Server 2012
4 1 (7.69%) Mac OS X
4 1 (7.69%) Windows Server 2003
4 1 (7.69%) Windows Server 2008
Processes & Methodologies
1 1 (7.69%) ITIL
1 1 (7.69%) Service Management
1 1 (7.69%) Data Protection
Qualifications
1 4 (30.77%) SC Cleared
1 4 (30.77%) DV Cleared
1 4 (30.77%) Security Cleared
2 1 (7.69%) MCP
2 1 (7.69%) Microsoft Certification
2 1 (7.69%) MOS
Quality Assurance & Compliance
1 1 (7.69%) SLA
System Software
1 3 (23.08%) Active Directory
Vendors
1 9 (69.23%) Microsoft
2 1 (7.69%) HP
2 1 (7.69%) Citrix
2 1 (7.69%) Cisco