The table below looks at the statistics for SLA skills in IT contracts advertised for the Durham region. Included is a guide to the average contractor rates offered in IT contracts that have cited SLA over the 3 months to 1 May 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
1 May 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 9 14 -
Rank change year-on-year
+5 -
Contract jobs citing SLA 5 1 0
As % of all contract IT jobs located in Durham 6.67% 1.23% -
As % of the Quality Assurance & Compliance category 71.43% 20.00% -
Number of daily rates quoted 0 0 0
Average daily rate - - -
UK excluding London average daily rate £281 £300 £300
% change year-on-year
-6.25% -
Number of hourly rates quoted 1 1 0
Average hourly rate £18.00 £18.00 -
UK excluding London average hourly rate £15.55 £15.50 £14.50
% change year-on-year
+0.32% +6.89%
SLA
North East

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised in the Durham region.

Quality Assurance & Compliance Category
Durham
Contract IT job ads with a match in the
Quality Assurance & Compliance category
7 5 1
As % of all contract IT jobs located in Durham 9.33% 6.17% 2.38%
Number of daily rates quoted 0 2 1
Average daily rate - £319 £220
Average daily rate % change year-on-year
- +44.88%
UK excluding London average daily rate £400 £388 £370
% change year-on-year
+3.22% +4.72%
Number of hourly rates quoted 3 1 0
Average hourly rate £37.50 £18.00 -
Average hourly rate % change year-on-year
+108.33% -
UK excluding London average hourly rate £33.00 £29.00 £21.00
% change year-on-year
+13.79% +38.09%

SLA
Jobs Demand Trend in Durham

This chart provides a 3-month moving total of IT contractor jobs citing SLA across the Durham region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Durham

SLA
Daily Rate Trend in Durham

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the Durham region.

SLA Daily Rate Trend in Durham

SLA
Hourly Rate Trend in Durham

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the Durham region.

SLA Hourly Rate Trend in Durham

SLA
Contract Job Locations in Durham

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing SLA within the Durham region over the 3 months to 1 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Peterlee - 5 - -
SLA
North East

SLA
Top 14 Related IT Skills in Durham

For the 6 months to 1 May 2016, IT contractor jobs across the Durham region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA.

1 5 (83.33%) MS Excel
1 5 (83.33%) Microsoft
1 5 (83.33%) Management Information System
1 5 (83.33%) IVR
1 5 (83.33%) Strategic Planning
1 5 (83.33%) WFM
1 5 (83.33%) Time Management
1 5 (83.33%) Performance Management
1 5 (83.33%) Trend Analysis
1 5 (83.33%) Continuous Improvement
1 5 (83.33%) Analytical Skills
2 4 (66.67%) HP
3 1 (16.67%) Driving Licence
3 1 (16.67%) NVQ Level 3

SLA
Top Related IT Skills in Durham by Category

For the 6 months to 1 May 2016, IT contractor jobs across the Durham region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Applications
1 5 (83.33%) MS Excel
Job Titles
1 5 (83.33%) Analyst
2 1 (16.67%) Call Centre Manager
2 1 (16.67%) Service Analyst
2 1 (16.67%) Service Desk Analyst
Miscellaneous
1 5 (83.33%) Analytical Skills
1 5 (83.33%) IVR
1 5 (83.33%) Management Information System
2 1 (16.67%) Driving Licence
Processes & Methodologies
1 5 (83.33%) Continuous Improvement
1 5 (83.33%) Performance Management
1 5 (83.33%) Strategic Planning
1 5 (83.33%) Time Management
1 5 (83.33%) Trend Analysis
1 5 (83.33%) WFM
Qualifications
1 1 (16.67%) NVQ Level 3
Vendors
1 5 (83.33%) Microsoft
2 4 (66.67%) HP