The table below looks at the statistics for SLA skills in IT contracts advertised for the Durham region. Included is a guide to the contractor rates offered in IT contracts that have cited SLA over the 3 months to 7 December 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
7 Dec 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 18 24 -
Rank change year-on-year
+6 -
Contract jobs citing SLA 3 1 0
As % of all contract IT jobs located in Durham 2.83% 0.78% -
As % of the Quality Assurance & Compliance category 50.00% 33.33% -
Number of daily rates quoted 1 0 0
Median daily rate £100 - -
UK excluding London median daily rate £325 £315 £270
% change year-on-year
+3.17% +16.66%
Number of hourly rates quoted 1 1 0
Median hourly rate £8.50 £11.35 -
Median hourly rate % change year-on-year
-25.11% -
UK excluding London median hourly rate £15.00 £18.00 £15.00
% change year-on-year
-16.66% +20.00%
SLA
North East

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised in the Durham region.

Quality Assurance & Compliance Category
Durham
Contract IT job ads with a match in the
Quality Assurance & Compliance category
6 3 9
As % of all contract IT jobs located in Durham 5.66% 2.34% 6.72%
Number of daily rates quoted 3 1 8
Median daily rate £400 £525 £325
Median daily rate % change year-on-year
-23.80% +61.53%
90% offered a daily rate of more than £160 £525 £318
10% offered a daily rate of more than £410 £525 £333
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 1 2 0
Median hourly rate £8.50 £10.05 -
Median hourly rate % change year-on-year
-15.42% -
UK excluding London median hourly rate £21.98 £27.50 £22.00
% change year-on-year
-20.09% +25.00%

SLA
Jobs Demand Trend in Durham

The demand trend of contract jobs across the Durham region citing SLA as a proportion of all IT contracts with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Durham

SLA
Daily Rate Trend in Durham

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the Durham region.

SLA Daily Rate Trend in Durham

SLA
Hourly Rate Trend in Durham

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the Durham region.

SLA Hourly Rate Trend in Durham

SLA
Contract Job Locations in Durham

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the Durham region over the 3 months to 7 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Darlington - 2 - -
SLA
North East

SLA
Top 30 Related IT Skills in Durham

For the 6 months to 7 December 2016, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Durham region with a requirement for SLA.

1 4 (57.14%) Analytical Skills
2 3 (42.86%) SAP
2 3 (42.86%) CSS
2 3 (42.86%) Microsoft
2 3 (42.86%) Active Directory
3 2 (28.57%) Continuous Improvement
3 2 (28.57%) DNS
3 2 (28.57%) Windows Server 2008
3 2 (28.57%) Windows Server
3 2 (28.57%) Windows
3 2 (28.57%) MS Exchange
3 2 (28.57%) DHCP
3 2 (28.57%) Citrix
3 2 (28.57%) VMware
3 2 (28.57%) Logistics
4 1 (14.29%) Strategic Planning
4 1 (14.29%) Statistics
4 1 (14.29%) WFM
4 1 (14.29%) Time Management
4 1 (14.29%) Performance Management
4 1 (14.29%) CTC Cleared
4 1 (14.29%) Security Cleared
4 1 (14.29%) VMware Infrastructure
4 1 (14.29%) Android
4 1 (14.29%) Clustering
4 1 (14.29%) IVR
4 1 (14.29%) Mitel
4 1 (14.29%) Asset Management
4 1 (14.29%) Service Delivery
4 1 (14.29%) Management Information System

SLA
Top Related IT Skills in Durham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (28.57%) MS Exchange
2 1 (14.29%) Exchange Server 2010
2 1 (14.29%) Skype for Business
Cloud Services
1 1 (14.29%) Office 365
1 1 (14.29%) Yammer
Communications & Networking
1 2 (28.57%) DHCP
1 2 (28.57%) DNS
2 1 (14.29%) Ethernet
2 1 (14.29%) LAN
2 1 (14.29%) PBX
2 1 (14.29%) Skype
2 1 (14.29%) TCP/IP
2 1 (14.29%) VoIP
2 1 (14.29%) VPN
2 1 (14.29%) WAN
Database & Business Intelligence
1 1 (14.29%) SQL Server
General
1 1 (14.29%) Finance
Job Titles
1 2 (28.57%) Active Directory Engineer
2 1 (14.29%) 3rd Line Engineer
2 1 (14.29%) 3rd Line Infrastructure Engineer
2 1 (14.29%) Active Directory Support
2 1 (14.29%) Active Directory Support Engineer
2 1 (14.29%) Desktop Support
2 1 (14.29%) Exchange Engineer
2 1 (14.29%) Exchange Support
2 1 (14.29%) IT Manager
2 1 (14.29%) IT Services Manager
2 1 (14.29%) Server Support
2 1 (14.29%) Service Manager
2 1 (14.29%) Support Engineer
2 1 (14.29%) VMware Engineer
2 1 (14.29%) Windows Engineer
2 1 (14.29%) Windows Server Engineer
2 1 (14.29%) Windows Server Support
2 1 (14.29%) Windows Support Engineer
2 1 (14.29%) Wintel Engineer
2 1 (14.29%) Wintel Infrastructure Engineer
Libraries, Frameworks & Software Standards
1 3 (42.86%) CSS
Miscellaneous
1 4 (57.14%) Analytical Skills
2 1 (14.29%) Clustering
2 1 (14.29%) IVR
2 1 (14.29%) Management Information System
2 1 (14.29%) Statistics
Operating Systems
1 2 (28.57%) Windows
1 2 (28.57%) Windows Server
1 2 (28.57%) Windows Server 2008
2 1 (14.29%) Android
2 1 (14.29%) Apple iOS
2 1 (14.29%) Windows 2000 Server
2 1 (14.29%) Windows 7
Processes & Methodologies
1 2 (28.57%) Continuous Improvement
1 2 (28.57%) Logistics
2 1 (14.29%) Asset Management
2 1 (14.29%) ITIL
2 1 (14.29%) Performance Management
2 1 (14.29%) Planning and Forecasting
2 1 (14.29%) Service Delivery
2 1 (14.29%) Strategic Planning
2 1 (14.29%) Time Management
2 1 (14.29%) Trend Analysis
2 1 (14.29%) WFM
Qualifications
1 1 (14.29%) CTC Cleared
1 1 (14.29%) Security Cleared
System Software
1 3 (42.86%) Active Directory
2 1 (14.29%) Hyper-V
2 1 (14.29%) VMware Infrastructure
Systems Management
1 1 (14.29%) Microsoft Clustering
Vendors
1 3 (42.86%) Microsoft
1 3 (42.86%) SAP
2 2 (28.57%) Citrix
2 2 (28.57%) VMware
3 1 (14.29%) Cisco
3 1 (14.29%) HP
3 1 (14.29%) Mitel