The first table below looks at the demand for the Technical Support role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Technical Support in their job title over the 3 months to 28 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Jul 2014
Same period 2013 Same period 2012
Technical Support
Rank 376 409 353
Rank change year-on-year
+33 -56
Contract jobs requiring a Technical Support 188 144 230
As % of all contract IT jobs located in England 0.38% 0.31% 0.43%
As % of the Job Titles category 0.41% 0.33% 0.47%
Number of daily rates quoted 102 52 97
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£225 £275 £238
Average daily rate % change year-on-year
-18.18% +15.78%
90% offered a daily rate of more than £130 £120 £150
10% offered a daily rate of more than £450 £423 £410
UK excluding London average daily rate £225 £269 £225
% change year-on-year
-16.27% +19.44%
Number of hourly rates quoted 45 21 44
Average hourly rate £19.00 £16.50 £15.25
Average hourly rate % change year-on-year
+15.15% +8.19%
90% offered a hourly rate of more than £11.00 £10.63 £11.00
10% offered a hourly rate of more than £32.50 £23.00 £22.50
UK excluding London average hourly rate £19.73 £14.75 £14.84
% change year-on-year
+33.77% -0.57%
Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
45662 43138 49058
As % of all contract IT jobs located in England 92.47% 92.59% 92.55%
Number of daily rates quoted 28238 25865 28004
Average daily rate £400 £400 £398
Average daily rate % change year-on-year
- +0.62%
90% offered a daily rate of more than £225 £238 £240
10% offered a daily rate of more than £550 £575 £575
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 1849 1986 2544
Average hourly rate £16.50 £18.00 £19.50
Average hourly rate % change year-on-year
-8.33% -7.69%
90% offered a hourly rate of more than £10.50 £11.15 £11.50
10% offered a hourly rate of more than £37.50 £41.50 £40.50
UK excluding London average hourly rate £16.50 £17.00 £18.50
% change year-on-year
-2.94% -8.10%
Technical Support
UK

Technical Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Technical Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in England

Technical Support
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support across the England region.

Technical Support Daily Rate Trend in England

Technical Support
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Technical Support across the England region over the 3 months to 28 July 2014.

Technical Support Daily Rate Histogram in England

Technical Support
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support across the England region.

Technical Support Hourly Rate Trend in England

Technical Support
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Technical Support across the England region over the 3 months to 28 July 2014.

Technical Support Hourly Rate Histogram in England

Technical Support
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Technical Support within the England region over the 3 months to 28 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +17 63 £220 -24.78% 47
South East -17 47 £228 -30.00% 52
East of England -5 27 £200 -30.43% 11
West Midlands -3 13 £244 - 4
North West -7 11 £219 +16.66% 4
South West -25 10 £350 +191.66% 12
East Midlands -1 6 £303 +8.78% 6
Yorkshire -3 6 £165 +46.66% 5
North East -13 5 £265 +85.96% 7
Midlands - - - -
Technical Support
UK

Technical Support
Top 30 Related IT Skills in England

For the 6 months to 28 July 2014, IT contractor jobs across the England region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title.

1 197 (55.65%) Windows
2 125 (35.31%) Microsoft
3 101 (28.53%) Active Directory
4 95 (26.84%) MS Office
5 82 (23.16%) SQL
6 80 (22.60%) Windows 7
7 71 (20.06%) Windows Server 2008
8 67 (18.93%) MS Exchange
9 65 (18.36%) MS Excel
10 64 (18.08%) ITIL
11 63 (17.80%) Finance
12 59 (16.67%) Windows Server 2003
12 59 (16.67%) Citrix
13 54 (15.25%) VMware
14 52 (14.69%) SQL Server
15 49 (13.84%) Windows XP
16 47 (13.28%) Oracle
17 42 (11.86%) Exchange Server 2010
18 41 (11.58%) Linux
19 38 (10.73%) UNIX
20 36 (10.17%) LAN
21 31 (8.76%) TCP/IP
22 30 (8.47%) WAN
23 29 (8.19%) Security Cleared
23 29 (8.19%) Firewall
24 27 (7.63%) Microsoft Certification
25 26 (7.34%) Cisco
25 26 (7.34%) AS400
25 26 (7.34%) VMware Infrastructure
25 26 (7.34%) iSeries

Technical Support
Top Related IT Skills in England by Category

For the 6 months to 28 July 2014, IT contractor jobs across the England region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 67 (18.93%) MS Exchange
2 42 (11.86%) Exchange Server 2010
3 26 (7.34%) Exchange Server 2007
3 26 (7.34%) Exchange Server 2003
4 18 (5.08%) IIS
5 17 (4.80%) SharePoint
6 11 (3.11%) Lync
7 7 (1.98%) Documentum
7 7 (1.98%) Blackberry Enterprise Server
8 6 (1.69%) ColdFusion
8 6 (1.69%) WebSphere
9 5 (1.41%) IBM Notes
10 4 (1.13%) Lotus Domino
11 3 (0.85%) Oracle Workflow
11 3 (0.85%) SharePoint 2010
12 2 (0.56%) Oracle Application Server
12 2 (0.56%) Exchange Server 2000
12 2 (0.56%) Tomcat
12 2 (0.56%) Apache
12 2 (0.56%) BizTalk Server
Applications
1 95 (26.84%) MS Office
2 65 (18.36%) MS Excel
3 3 (0.85%) MS Visio
3 3 (0.85%) Spreadsheet
4 2 (0.56%) MS Project
4 2 (0.56%) CATIA
4 2 (0.56%) MS PowerPoint
Business Applications
1 9 (2.54%) Oracle General Ledger
1 9 (2.54%) Oracle EBS R12
1 9 (2.54%) Oracle Payables
1 9 (2.54%) Oracle Receivables
2 8 (2.26%) Oracle Assets
2 8 (2.26%) Oracle Financials
3 6 (1.69%) Oracle EBS
3 6 (1.69%) RMDS
3 6 (1.69%) Oracle Cash Management
4 5 (1.41%) ION MarketView
5 4 (1.13%) Oracle Applications
6 3 (0.85%) Oracle Procure-to-Pay
6 3 (0.85%) Oracle iProcurement
6 3 (0.85%) Aligne
6 3 (0.85%) Oracle 11i
6 3 (0.85%) Endur
7 2 (0.56%) ENOVIA
7 2 (0.56%) ZaiNet
7 2 (0.56%) Oracle Payroll
7 2 (0.56%) DELMIA
Cloud Services
1 4 (1.13%) Office 365
2 2 (0.56%) SaaS
Communications & Networking
1 36 (10.17%) LAN
2 31 (8.76%) TCP/IP
3 30 (8.47%) WAN
4 29 (8.19%) Firewall
5 18 (5.08%) Wireless
6 17 (4.80%) DNS
7 16 (4.52%) VPN
7 16 (4.52%) SAN
8 10 (2.82%) Internet
8 10 (2.82%) DHCP
9 9 (2.54%) HTTP
10 6 (1.69%) Cisco ASA
11 5 (1.41%) VoIP
11 5 (1.41%) FTP
11 5 (1.41%) 3G
12 4 (1.13%) IP Telephony
12 4 (1.13%) SSL
13 3 (0.85%) Wi-Fi
13 3 (0.85%) Intranet
13 3 (0.85%) Cisco IOS
Database & Business Intelligence
1 52 (14.69%) SQL Server
2 12 (3.39%) SQL Server 2008
2 12 (3.39%) Oracle Database
3 9 (2.54%) SQL Server 2000
4 8 (2.26%) SQL Server Reporting Services
5 7 (1.98%) Oracle Reports
6 6 (1.69%) SQL Server Integration Services
7 5 (1.41%) SQL Server 2005
7 5 (1.41%) DTS
8 4 (1.13%) Cognos Impromptu
8 4 (1.13%) Data Warehouse
8 4 (1.13%) Crystal Reports
8 4 (1.13%) Oracle BI Publisher
8 4 (1.13%) SQL Server 2012
9 3 (0.85%) Oracle Database 11g
9 3 (0.85%) Oracle Database 10g
9 3 (0.85%) PowerCenter
10 2 (0.56%) SQLPlus
10 2 (0.56%) MySQL
11 1 (0.28%) DB2
Development Applications
1 9 (2.54%) Dreamweaver
2 6 (1.69%) Visual Studio
3 5 (1.41%) Oracle Forms
4 1 (0.28%) CA Gen
General
1 63 (17.80%) Finance
2 14 (3.95%) Retail
3 7 (1.98%) Banking
4 6 (1.69%) Investment Banking
4 6 (1.69%) Legal
5 5 (1.41%) Telecoms
6 4 (1.13%) Manufacturing
6 4 (1.13%) Front Office
6 4 (1.13%) Spanish Language
7 3 (0.85%) Back Office
8 2 (0.56%) Financial Institution
8 2 (0.56%) Marketing
9 1 (0.28%) French Language
9 1 (0.28%) German Language
9 1 (0.28%) Italian Language
9 1 (0.28%) Japanese Language
9 1 (0.28%) General Ledger
9 1 (0.28%) Pharmaceutical
9 1 (0.28%) Advertising
9 1 (0.28%) Publishing
Libraries, Frameworks & Software Standards
1 24 (6.78%) .NET
2 23 (6.50%) XML
3 17 (4.80%) HTML
4 12 (3.39%) Web Services
5 10 (2.82%) Middleware
6 9 (2.54%) ASP.NET
7 7 (1.98%) COM+
7 7 (1.98%) SOAP
7 7 (1.98%) REST
8 6 (1.69%) JSON
9 5 (1.41%) CSS
10 4 (1.13%) J2EE
11 2 (0.56%) FIXML
11 2 (0.56%) WAP
11 2 (0.56%) WSDL
12 1 (0.28%) Spring MVC
12 1 (0.28%) Oracle Fusion
12 1 (0.28%) Spring
12 1 (0.28%) XMPP
12 1 (0.28%) XSLT
Miscellaneous
1 26 (7.34%) AS400
1 26 (7.34%) iSeries
2 23 (6.50%) Blackberry
3 11 (3.11%) Clustering
4 7 (1.98%) Fixed Income
5 6 (1.69%) Management Information System
5 6 (1.69%) NHS
6 5 (1.41%) E-Learning
7 4 (1.13%) Thin Client
7 4 (1.13%) Fat Client
8 3 (0.85%) Video Conferencing
8 3 (0.85%) iPad
8 3 (0.85%) EPoS
8 3 (0.85%) FlexPod
9 2 (0.56%) Foreign Exchange (FX)
9 2 (0.56%) VLE
9 2 (0.56%) Cryptography
9 2 (0.56%) Enterprise Storage
9 2 (0.56%) SWIFT
9 2 (0.56%) Data Integration
Operating Systems
1 197 (55.65%) Windows
2 80 (22.60%) Windows 7
3 71 (20.06%) Windows Server 2008
4 59 (16.67%) Windows Server 2003
5 49 (13.84%) Windows XP
6 41 (11.58%) Linux
7 38 (10.73%) UNIX
8 15 (4.24%) Windows 8
9 14 (3.95%) Windows Server 2012
10 10 (2.82%) Windows 2000
11 9 (2.54%) Windows Vista
12 8 (2.26%) Mac OS X
13 6 (1.69%) Android
13 6 (1.69%) Windows 2000 Server
13 6 (1.69%) Red Hat Enterprise Linux
13 6 (1.69%) Mac OS
14 5 (1.41%) OS/400
15 4 (1.13%) HPUX
16 3 (0.85%) Ubuntu
16 3 (0.85%) Apple iOS
Processes & Methodologies
1 64 (18.08%) ITIL
2 24 (6.78%) Migration
3 17 (4.80%) PRINCE2
4 16 (4.52%) Service Management
5 15 (4.24%) ERP
6 13 (3.67%) CRM
7 12 (3.39%) Service Delivery
8 11 (3.11%) Change Management
9 10 (2.82%) Configuration Management
9 10 (2.82%) Identity Management
10 9 (2.54%) Project Management
10 9 (2.54%) Disaster Recovery
11 8 (2.26%) Workflow
11 8 (2.26%) Problem Management
11 8 (2.26%) Change Control
12 7 (1.98%) Capacity Planning
12 7 (1.98%) Incident Management
12 7 (1.98%) Time Management
12 7 (1.98%) Supplier Management
12 7 (1.98%) Business Continuity
Programming Languages
1 82 (23.16%) SQL
2 24 (6.78%) Java
3 23 (6.50%) PL/SQL
4 16 (4.52%) VB
5 14 (3.95%) VB.NET
5 14 (3.95%) JavaScript
6 13 (3.67%) C#
6 13 (3.67%) PowerShell
7 11 (3.11%) VB6
7 11 (3.11%) Perl
8 10 (2.82%) Python
9 9 (2.54%) C++
9 9 (2.54%) C
10 8 (2.26%) PHP
11 7 (1.98%) VBScript
12 6 (1.69%) Ruby
12 6 (1.69%) Shell Script
13 5 (1.41%) VBA
14 4 (1.13%) ActionScript
14 4 (1.13%) ActionScript 2.0
Qualifications
1 29 (8.19%) Security Cleared
2 27 (7.63%) Microsoft Certification
3 23 (6.50%) SC Cleared
4 19 (5.37%) Degree
5 18 (5.08%) MCSE
6 11 (3.11%) MCP
7 8 (2.26%) ITIL Certification
8 6 (1.69%) MCITP
8 6 (1.69%) MCSA
8 6 (1.69%) PRINCE2 Certification
9 4 (1.13%) MOS
10 2 (0.56%) Check Point Certification
10 2 (0.56%) CCNA
10 2 (0.56%) Citrix Certification
10 2 (0.56%) Cisco Certification
10 2 (0.56%) HND
10 2 (0.56%) DV Cleared
11 1 (0.28%) ITIL Foundation Certificate
11 1 (0.28%) MCT
11 1 (0.28%) A+ Certification
Quality Assurance & Compliance
1 25 (7.06%) SLA
2 4 (1.13%) QA
3 1 (0.28%) PCI DSS
3 1 (0.28%) Sarbanes-Oxley
3 1 (0.28%) GMP
System Software
1 101 (28.53%) Active Directory
2 26 (7.34%) VMware Infrastructure
3 14 (3.95%) Hyper-V
4 13 (3.67%) XenApp
5 7 (1.98%) Terminal Services
5 7 (1.98%) VMware ESX
6 5 (1.41%) Microsoft App-V
6 5 (1.41%) XenDesktop
7 3 (0.85%) vSphere
7 3 (0.85%) VMware Server
8 2 (0.56%) VMware ESXi
9 1 (0.28%) vCloud
9 1 (0.28%) UAG
9 1 (0.28%) NFS
9 1 (0.28%) XenServer
Systems Management
1 22 (6.21%) SCCM
2 5 (1.41%) ARCserve
3 3 (0.85%) WSUS
4 2 (0.56%) CA SiteMinder
4 2 (0.56%) SCOM
4 2 (0.56%) Norton AntiVirus
4 2 (0.56%) Forefront Identity Manager
5 1 (0.28%) DameWare
5 1 (0.28%) Backup Exec
5 1 (0.28%) WMI
5 1 (0.28%) McAfee ePO
Vendors
1 125 (35.31%) Microsoft
2 59 (16.67%) Citrix
3 54 (15.25%) VMware
4 47 (13.28%) Oracle
5 26 (7.34%) Cisco
6 21 (5.93%) HP
6 21 (5.93%) Remedy
7 12 (3.39%) Business Objects
8 11 (3.11%) Kaspersky
9 9 (2.54%) Apple
10 8 (2.26%) Lotus
10 8 (2.26%) IBM
10 8 (2.26%) SolarWinds
11 7 (1.98%) CA
12 6 (1.69%) Avaya
13 5 (1.41%) Intel
13 5 (1.41%) Red Hat
13 5 (1.41%) Reuters
13 5 (1.41%) Bloomberg
13 5 (1.41%) AppSense
City of London
Computer Futures
Rate: £200 - £300 per day
Posted: 16 hours ago
London
Global Technology Solutions Ltd
Rate: £175 - £184.75 per day
Posted: 3 days ago
North London
Marcus Donald People
Rate: £13 to £14 per hour
Posted: 3 days ago
Crawley
Bluefire Consulting
Rate: £25 - £28 per hour
Posted: 4 days ago
Buckinghamshire
Hudson - London
Rate: £200 - £201 per day
Posted: 5 days ago
Buckinghamshire
Oscar Associates (UK) Ltd
Rate: £175 - £225 per day
Posted: 5 days ago
Ipswich, Suffolk
Intapeople
Rate: £180 to £200 per day
Posted: 5 days ago
Sheffield, South Yorkshire
Candidate Source
Rate: Competitive
Posted: 5 days ago
Reading
Opus Recruitment Solutions Ltd
Rate: £195 - £245 per day
Posted: 10 days ago
Bristol
Opus Recruitment Solutions Ltd
Rate: £170 - £250 per annum
Posted: 11 days ago
Epsom
esynergy Solutions - UK
Rate: £200 - £250 per day
Posted: 12 days ago
Oxford
Opus Recruitment Solutions Ltd
Rate: £200 - £250 per annum
Posted: 17 days ago
Gateshead
Reed Technology - UK Posting Account
Rate: £12 - £14 per hour
Posted: 17 days ago
Staffordshire
Hays IT - Uk Posting account
Rate: £25000.00 - £29500.00 per annum
Posted: 17 days ago
Slough
Real Staffing
Rate: £200 - £235 per day
Posted: 18 days ago
Watford
Interquest - Sand Resources
Rate: £13 - £15 per hour
Posted: 19 days ago