The first table below looks at the demand for the Help Desk Support Analyst role in IT contracts advertised for the East of England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Help Desk Support Analyst in their job title over the 3 months to 16 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the East of England region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
16 Apr 2014
Same period 2013 Same period 2012
Help Desk Support Analyst
Rank 147 111 128
Rank change year-on-year
-36 +17
Contract jobs requiring a Help Desk Support Analyst 2 6 6
As % of all contract IT jobs located in the East of England 0.062% 0.26% 0.19%
As % of the Job Titles category 0.067% 0.28% 0.21%
Number of daily rates quoted 0 2 3
Average daily rate - £100 £170
Average daily rate % change year-on-year
- -41.17%
UK excluding London average daily rate £135 £100 £138
% change year-on-year
+35.00% -27.27%
Number of hourly rates quoted 1 4 2
Average hourly rate £14.00 £12.50 £13.75
Average hourly rate % change year-on-year
+12.00% -9.09%
UK excluding London average hourly rate £14.00 £14.00 £11.33
% change year-on-year
- +23.53%
Job Titles Category
East of England
Contract IT job ads with a match in the
Job Titles category
2996 2156 2919
As % of all contract IT jobs located in the East of England 93.01% 93.50% 94.13%
Number of daily rates quoted 1671 1104 1408
Average daily rate £370 £350 £350
Average daily rate % change year-on-year
+5.71% -
90% offered a daily rate of more than £209 £188 £213
10% offered a daily rate of more than £500 £500 £475
UK excluding London average daily rate £350 £345 £350
% change year-on-year
+1.44% -1.42%
Number of hourly rates quoted 231 247 303
Average hourly rate £21.00 £19.39 £27.50
Average hourly rate % change year-on-year
+8.30% -29.49%
90% offered a hourly rate of more than £11.00 £11.00 £12.00
10% offered a hourly rate of more than £40.00 £39.50 £42.00
UK excluding London average hourly rate £17.00 £17.50 £19.00
% change year-on-year
-2.85% -7.89%
Help Desk Support Analyst
England

Help Desk Support Analyst
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of IT contractor jobs citing Help Desk Support Analyst in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Help Desk Support Analyst Jobs Demand Trend in the East of England

Help Desk Support Analyst
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Support Analyst across the East of England region.

Help Desk Support Analyst Daily Rate Trend in the East of England

Help Desk Support Analyst
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Support Analyst across the East of England region.

Help Desk Support Analyst Hourly Rate Trend in the East of England

Help Desk Support Analyst
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Help Desk Support Analyst within the East of England region over the 3 months to 16 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
Essex -19 2 - -
Hertfordshire - - - -
Bedfordshire - - - -
Help Desk Support Analyst
England

Help Desk Support Analyst
Top 16 Related IT Skills in the East of England

For the 6 months to 16 April 2014, IT contractor jobs across the East of England region that cited Help Desk Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Support Analyst in their job title.

1 2 (100.00%) MS Office
2 1 (50.00%) Data Analysis
2 1 (50.00%) Business Analysis
2 1 (50.00%) Release Management
2 1 (50.00%) Time Management
2 1 (50.00%) Firewall
2 1 (50.00%) ITIL
2 1 (50.00%) Windows
2 1 (50.00%) MS Excel
2 1 (50.00%) MS Access
2 1 (50.00%) Client/Server
2 1 (50.00%) Windows XP
2 1 (50.00%) Microsoft
2 1 (50.00%) Active Directory
2 1 (50.00%) Citrix
2 1 (50.00%) Mainframe

Help Desk Support Analyst
Top Related IT Skills in the East of England by Category

For the 6 months to 16 April 2014, IT contractor jobs across the East of England region that cited Help Desk Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Support Analyst in their job title. Up to 20 skills are shown per category.

Applications
1 2 (100.00%) MS Office
2 1 (50.00%) MS Excel
Communications & Networking
1 1 (50.00%) Firewall
Database & Business Intelligence
1 1 (50.00%) MS Access
Miscellaneous
1 1 (50.00%) Client/Server
1 1 (50.00%) Mainframe
Operating Systems
1 1 (50.00%) Windows
1 1 (50.00%) Windows XP
Processes & Methodologies
1 1 (50.00%) ITIL
1 1 (50.00%) Data Analysis
1 1 (50.00%) Business Analysis
1 1 (50.00%) Release Management
1 1 (50.00%) Time Management
System Software
1 1 (50.00%) Active Directory
Vendors
1 1 (50.00%) Microsoft
1 1 (50.00%) Citrix