The table below looks at the statistics for the Help Desk Support Analyst role in IT contracts advertised for the East of England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Help Desk Support Analyst in their job title over the 3 months to 2 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
2 Sep 2014
Same period 2013 Same period 2012
Help Desk Support Analyst
Rank 144 120 131
Rank change year-on-year
-24 +11
Contract jobs requiring a Help Desk Support Analyst 1 3 10
As % of all contract IT jobs located in the East of England 0.032% 0.13% 0.33%
As % of the Job Titles category 0.034% 0.13% 0.34%
Number of daily rates quoted 1 1 2
Average daily rate
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£85 £85 £165
Average daily rate % change year-on-year
- -48.48%
UK excluding London average daily rate £103 £96 £135
% change year-on-year
+6.77% -28.88%
Number of hourly rates quoted 0 2 4
Average hourly rate - £13.25 £16.50
Average hourly rate % change year-on-year
- -19.69%
UK excluding London average hourly rate £14.50 £16.00 £14.75
% change year-on-year
-9.37% +8.47%
Help Desk Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
East of England
Contract IT job ads with a match in the
Job Titles category
2911 2256 2902
As % of all contract IT jobs located in the East of England 93.57% 94.00% 94.56%
Number of daily rates quoted 1746 1115 1457
Average daily rate £375 £363 £338
Average daily rate % change year-on-year
+3.44% +7.40%
90% offered a daily rate of more than £200 £200 £180
10% offered a daily rate of more than £500 £500 £450
UK excluding London average daily rate £350 £350 £340
% change year-on-year
- +2.94%
Number of hourly rates quoted 229 216 331
Average hourly rate £20.00 £16.00 £22.50
Average hourly rate % change year-on-year
+25.00% -28.88%
90% offered a hourly rate of more than £11.00 £10.50 £11.19
10% offered a hourly rate of more than £38.50 £45.00 £40.00
UK excluding London average hourly rate £17.00 £17.00 £18.00
% change year-on-year
- -5.55%

Help Desk Support Analyst
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of IT contractor jobs citing Help Desk Support Analyst in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Help Desk Support Analyst Jobs Demand Trend in the East of England

Help Desk Support Analyst
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Support Analyst across the East of England region.

Help Desk Support Analyst Daily Rate Trend in the East of England

Help Desk Support Analyst
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Support Analyst across the East of England region.

Help Desk Support Analyst Hourly Rate Trend in the East of England

Help Desk Support Analyst
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Help Desk Support Analyst within the East of England region over the 3 months to 2 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire - 1 £85 - 1
Help Desk Support Analyst
England

Help Desk Support Analyst
Top 23 Related IT Skills in the East of England

For the 6 months to 2 September 2014, IT contractor jobs across the East of England region that cited Help Desk Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Support Analyst in their job title.

1 5 (83.33%) Active Directory
1 5 (83.33%) Windows
1 5 (83.33%) MS Office
1 5 (83.33%) Windows XP
2 3 (50.00%) SLA
2 3 (50.00%) OpenView
2 3 (50.00%) HP
2 3 (50.00%) Remedy
2 3 (50.00%) Windows 7
3 2 (33.33%) Microsoft
3 2 (33.33%) MS Excel
4 1 (16.67%) MS Access
4 1 (16.67%) Client/Server
4 1 (16.67%) ITIL
4 1 (16.67%) Mainframe
4 1 (16.67%) Citrix
4 1 (16.67%) Windows Server 2003
4 1 (16.67%) Internet
4 1 (16.67%) Firewall
4 1 (16.67%) Data Analysis
4 1 (16.67%) Business Analysis
4 1 (16.67%) Release Management
4 1 (16.67%) Time Management

Help Desk Support Analyst
Top Related IT Skills in the East of England by Category

For the 6 months to 2 September 2014, IT contractor jobs across the East of England region that cited Help Desk Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Support Analyst in their job title. Up to 20 skills are shown per category.

Applications
1 5 (83.33%) MS Office
2 2 (33.33%) MS Excel
Communications & Networking
1 1 (16.67%) Internet
1 1 (16.67%) Firewall
Database & Business Intelligence
1 1 (16.67%) MS Access
Miscellaneous
1 1 (16.67%) Client/Server
1 1 (16.67%) Mainframe
Operating Systems
1 5 (83.33%) Windows
1 5 (83.33%) Windows XP
2 3 (50.00%) Windows 7
3 1 (16.67%) Windows Server 2003
Processes & Methodologies
1 1 (16.67%) ITIL
1 1 (16.67%) Data Analysis
1 1 (16.67%) Business Analysis
1 1 (16.67%) Release Management
1 1 (16.67%) Time Management
Quality Assurance & Compliance
1 3 (50.00%) SLA
System Software
1 5 (83.33%) Active Directory
Systems Management
1 3 (50.00%) OpenView
Vendors
1 3 (50.00%) HP
1 3 (50.00%) Remedy
2 2 (33.33%) Microsoft
3 1 (16.67%) Citrix