Help Desk Support Analyst Contracts in England

Help Desk Support Analyst
UK > England

The median Help Desk Support Analyst daily rate in England is £138 according to job vacancies posted during the 6 months to 7 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
7 May 2024
Same period 2023 Same period 2022
Rank 536 614 762
Rank change year-on-year +78 +148 -143
Contract jobs requiring a Help Desk Support Analyst 6 31 16
As % of all contract jobs advertised in England 0.016% 0.063% 0.023%
As % of the Job Titles category 0.018% 0.067% 0.024%
Number of daily rates quoted 4 28 8
10th Percentile £115 £213 £120
25th Percentile £121 £638 £147
Median daily rate (50th Percentile) £138 £765 £160
Median % change year-on-year -82.03% +378.13% +14.29%
75th Percentile £165 £823 £183
90th Percentile £170 - £241
UK median daily rate £150 £765 £160
% change year-on-year -80.39% +378.13% +14.29%
Number of hourly rates quoted 1 2 6
10th Percentile - £18.35 £11.06
25th Percentile £14.13 £19.62 £11.44
Median hourly rate £15.66 £22.50 £12.63
Median % change year-on-year -30.38% +78.11% -31.73%
75th Percentile £17.20 £25.62 £12.88
90th Percentile - £27.05 £15.94
UK median hourly rate £15.66 £22.50 £12.63
% change year-on-year -30.38% +78.11% -24.60%

All Contract IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 33,916 46,484 67,372
% of contract IT jobs with a recognized job title 92.70% 94.64% 95.50%
Number of daily rates quoted 22,507 32,994 47,972
10th Percentile £281 £313 £313
25th Percentile £413 £425 £425
Median daily rate (50th Percentile) £525 £550 £525
Median % change year-on-year -4.55% +4.76% +7.69%
75th Percentile £645 £663 £639
90th Percentile £750 £758 £738
UK median daily rate £525 £540 £525
% change year-on-year -2.78% +2.86% +10.53%
Number of hourly rates quoted 2,425 1,382 1,859
10th Percentile £12.92 £14.30 £12.50
25th Percentile £16.30 £20.00 £15.37
Median hourly rate £36.50 £45.00 £22.50
Median % change year-on-year -18.89% +100.00% +2.27%
75th Percentile £61.30 £65.45 £48.75
90th Percentile £73.75 £77.50 £62.80
UK median hourly rate £36.50 £45.00 £23.91
% change year-on-year -18.89% +88.21% +6.27%

Help Desk Support Analyst
Job Vacancy Trend in England

Job postings that featured Help Desk Support Analyst in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Help Desk Support Analyst in England

Help Desk Support Analyst
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing Help Desk Support Analyst in England.

Daily rate trend for Help Desk Support Analyst in England

Help Desk Support Analyst
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing Help Desk Support Analyst in England.

Hourly rate trend for Help Desk Support Analyst in England

Help Desk Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Help Desk Support Analyst within the England region over the 6 months to 7 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +64 2 £120 -84.31% 1
South East - 2 £145 - 2
North West +23 1 - - 1
North of England +23 1 - - 2
South West - 1 £150 -
Help Desk Support Analyst
UK

Help Desk Support Analyst Skill Set
Top 27 Co-occurring Skills and Capabilities in England

For the 6 months to 7 May 2024, Help Desk Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region featuring Help Desk Support Analyst in the job title.

1 4 (66.67%) Active Directory
2 2 (33.33%) Microsoft
2 2 (33.33%) Microsoft 365
2 2 (33.33%) Windows
3 1 (16.67%) CRM
3 1 (16.67%) SharePoint
3 1 (16.67%) Microsoft Exchange
3 1 (16.67%) DHCP
3 1 (16.67%) TCP/IP
3 1 (16.67%) VPN
3 1 (16.67%) DNS
3 1 (16.67%) SLA
3 1 (16.67%) Service Management
3 1 (16.67%) Microsoft Office
3 1 (16.67%) ITIL
3 1 (16.67%) ServiceNow
3 1 (16.67%) Entra ID
3 1 (16.67%) Windows 10
3 1 (16.67%) Mac OS
3 1 (16.67%) Azure
3 1 (16.67%) Apple iOS
3 1 (16.67%) assyst
3 1 (16.67%) VLAN
3 1 (16.67%) Android
3 1 (16.67%) Customer Experience
3 1 (16.67%) Customer Service
3 1 (16.67%) Health Technology

Help Desk Support Analyst Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (16.67%) Microsoft Exchange
1 1 (16.67%) SharePoint
Applications
1 1 (16.67%) Microsoft Office
Business Applications
1 1 (16.67%) assyst
Cloud Services
1 2 (33.33%) Microsoft 365
2 1 (16.67%) Azure
2 1 (16.67%) Entra ID
Communications & Networking
1 1 (16.67%) DHCP
1 1 (16.67%) DNS
1 1 (16.67%) TCP/IP
1 1 (16.67%) VLAN
1 1 (16.67%) VPN
General
1 1 (16.67%) Health Technology
Operating Systems
1 2 (33.33%) Windows
2 1 (16.67%) Android
2 1 (16.67%) Apple iOS
2 1 (16.67%) Mac OS
2 1 (16.67%) Windows 10
Processes & Methodologies
1 1 (16.67%) CRM
1 1 (16.67%) Customer Experience
1 1 (16.67%) Customer Service
1 1 (16.67%) ITIL
1 1 (16.67%) Service Management
Quality Assurance & Compliance
1 1 (16.67%) SLA
System Software
1 4 (66.67%) Active Directory
Vendors
1 2 (33.33%) Microsoft
2 1 (16.67%) ServiceNow