The statistics below represent IT contracts advertised across the England region that had Help Desk Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 1 October 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
1 Oct 2016
Same period 2015 Same period 2014
Help Desk Support Analyst
Rank 544 590 525
Rank change year-on-year
+46 -65
Contract jobs requiring a Help Desk Support Analyst 73 47 98
As % of all contract IT jobs located in England 0.15% 0.089% 0.19%
As % of the Job Titles category 0.16% 0.094% 0.20%
Number of daily rates quoted 29 16 47
Median daily rate £145 £145 £130
Median daily rate % change year-on-year
- +11.53%
90% offered a daily rate of more than £120 £100 £95
10% offered a daily rate of more than £250 £238 £194
UK excluding London median daily rate £143 £140 £110
% change year-on-year
+1.78% +27.27%
Number of hourly rates quoted 32 23 27
Median hourly rate £16.00 £12.50 £13.35
Median hourly rate % change year-on-year
+28.00% -6.36%
90% offered a hourly rate of more than £11.17 £9.00 £10.30
10% offered a hourly rate of more than £16.50 £16.90 £17.80
UK excluding London median hourly rate £16.50 £13.23 £12.50
% change year-on-year
+24.76% +5.80%
Help Desk Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
46288 49909 49165
As % of all contract IT jobs located in England 94.61% 95.03% 92.84%
Number of daily rates quoted 30548 32428 30599
Median daily rate £425 £413 £400
Median daily rate % change year-on-year
+3.03% +3.12%
90% offered a daily rate of more than £255 £250 £225
10% offered a daily rate of more than £600 £575 £550
UK excluding London median daily rate £390 £380 £355
% change year-on-year
+2.63% +7.04%
Number of hourly rates quoted 1517 1920 2004
Median hourly rate £16.50 £17.50 £16.50
Median hourly rate % change year-on-year
-5.71% +6.06%
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £45.00 £42.00 £39.00
UK excluding London median hourly rate £16.50 £17.33 £16.50
% change year-on-year
-4.78% +5.03%

Help Desk Support Analyst
Jobs Demand Trend in England

The demand trend of IT contracts across the England region that featured Help Desk Support Analyst in the job title.

Help Desk Support Analyst Jobs Demand Trend in England

Help Desk Support Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Support Analyst across the England region.

Help Desk Support Analyst Daily Rate Trend in England

Help Desk Support Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Help Desk Support Analyst across the England region over the 3 months to 1 October 2016.

Help Desk Support Analyst Daily Rate Histogram in England

Help Desk Support Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Support Analyst across the England region.

Help Desk Support Analyst Hourly Rate Trend in England

Help Desk Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Help Desk Support Analyst within the England region over the 3 months to 1 October 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +8 22 £143 -25.97% 1
East of England +29 21 £250 +78.57% 3
South East +12 11 £150 +22.44% 3
West Midlands -16 6 £135 -28.94%
North West +5 4 £100 -28.57% 3
South West - 4 £160 - 1
Yorkshire +18 3 - -
East Midlands -10 1 - -
North East - 1 - -
Help Desk Support Analyst
UK

Help Desk Support Analyst Skill Set
Top 30 Related IT Skills in England

For the 6 months to 1 October 2016, Help Desk Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring Help Desk Support Analyst in the job title.

1 103 (71.03%) Windows
2 78 (53.79%) MS Office
3 76 (52.41%) Active Directory
4 74 (51.03%) Microsoft
5 63 (43.45%) Windows 7
6 51 (35.17%) MS Excel
7 49 (33.79%) ITIL
8 43 (29.66%) Citrix
9 42 (28.97%) Incident Management
10 40 (27.59%) Windows 8
11 19 (13.10%) Windows XP
12 15 (10.34%) TCP/IP
13 12 (8.28%) Remedy
14 11 (7.59%) SLA
14 11 (7.59%) Finance
15 10 (6.90%) ServiceNow
16 9 (6.21%) Office 365
16 9 (6.21%) DNS
17 8 (5.52%) ITSM
18 7 (4.83%) Windows Server
18 7 (4.83%) Service Management
18 7 (4.83%) MS Exchange
18 7 (4.83%) LAN
18 7 (4.83%) Internet
19 6 (4.14%) Cisco
19 6 (4.14%) HP
19 6 (4.14%) WAN
19 6 (4.14%) Degree
20 5 (3.45%) Time Management
20 5 (3.45%) Windows Server 2008

Help Desk Support Analyst Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (4.83%) MS Exchange
2 4 (2.76%) IBM Notes
3 3 (2.07%) SharePoint
4 2 (1.38%) Blackberry Enterprise Server
4 2 (1.38%) Exchange Server 2003
5 1 (0.69%) BizTalk Server
5 1 (0.69%) Exchange Server 2013
5 1 (0.69%) IBM Domino
5 1 (0.69%) SharePoint 2010
5 1 (0.69%) Skype for Business
Applications
1 78 (53.79%) MS Office
2 51 (35.17%) MS Excel
3 3 (2.07%) Spreadsheet
4 2 (1.38%) Acrobat
5 1 (0.69%) MS Visio
Business Applications
1 1 (0.69%) assyst
1 1 (0.69%) Dynamics CRM
1 1 (0.69%) Dynamics GP
Cloud Services
1 9 (6.21%) Office 365
2 1 (0.69%) Microsoft Azure
2 1 (0.69%) Yammer
Communications & Networking
1 15 (10.34%) TCP/IP
2 9 (6.21%) DNS
3 7 (4.83%) Internet
3 7 (4.83%) LAN
4 6 (4.14%) WAN
5 4 (2.76%) Ethernet
6 3 (2.07%) VPN
7 1 (0.69%) DHCP
7 1 (0.69%) HTTPS
Database & Business Intelligence
1 2 (1.38%) Essbase
1 2 (1.38%) MS Access
2 1 (0.69%) DB2
2 1 (0.69%) SQL Server
General
1 11 (7.59%) Finance
2 5 (3.45%) Retail
3 4 (2.76%) Cantonese Language
3 4 (2.76%) Mandarin Language
4 3 (2.07%) Advertising
5 2 (1.38%) Marketing
6 1 (0.69%) French Language
6 1 (0.69%) Italian Language
6 1 (0.69%) Law
6 1 (0.69%) Local Government
6 1 (0.69%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (2.07%) J2EE
2 1 (0.69%) COM
Miscellaneous
1 5 (3.45%) Blackberry
2 4 (2.76%) Mainframe
3 3 (2.07%) Client/Server
3 3 (2.07%) iPad
3 3 (2.07%) Smartphone
4 2 (1.38%) Data Centre
4 2 (1.38%) Enterprise Software
5 1 (0.69%) Clustering
5 1 (0.69%) CMDB
5 1 (0.69%) Computer Science
5 1 (0.69%) Data Protection Act
5 1 (0.69%) Driving Licence
5 1 (0.69%) iPhone
5 1 (0.69%) Replication
Operating Systems
1 103 (71.03%) Windows
2 63 (43.45%) Windows 7
3 40 (27.59%) Windows 8
4 19 (13.10%) Windows XP
5 7 (4.83%) Windows Server
6 5 (3.45%) Windows 10
6 5 (3.45%) Windows NT
6 5 (3.45%) Windows Server 2008
7 4 (2.76%) Unix
8 3 (2.07%) Apple iOS
8 3 (2.07%) Windows 2000
8 3 (2.07%) Windows Server 2003
9 1 (0.69%) Mac OS X
9 1 (0.69%) Windows Server 2012
Processes & Methodologies
1 49 (33.79%) ITIL
2 42 (28.97%) Incident Management
3 8 (5.52%) ITSM
4 7 (4.83%) Service Management
5 5 (3.45%) Asset Management
5 5 (3.45%) Time Management
6 4 (2.76%) Software Licensing
7 3 (2.07%) Business Analysis
7 3 (2.07%) Change Management
7 3 (2.07%) Data Analysis
7 3 (2.07%) Network Management
7 3 (2.07%) Release Management
7 3 (2.07%) Service Delivery
7 3 (2.07%) Wealth Management
8 2 (1.38%) ITIL V2
8 2 (1.38%) ITIL V3
8 2 (1.38%) Problem Management
9 1 (0.69%) Data Protection
9 1 (0.69%) High Availability
9 1 (0.69%) Root Cause Analysis
Programming Languages
1 2 (1.38%) COBOL
1 2 (1.38%) VB
2 1 (0.69%) C
2 1 (0.69%) PowerShell
Qualifications
1 6 (4.14%) Degree
2 5 (3.45%) Microsoft Certification
3 4 (2.76%) ITIL Certification
3 4 (2.76%) MOS
4 2 (1.38%) MCITP
5 1 (0.69%) A+ Certification
5 1 (0.69%) BPSS Clearance
5 1 (0.69%) CCNA
5 1 (0.69%) Cisco Certification
5 1 (0.69%) MCSE
5 1 (0.69%) MCTS
5 1 (0.69%) SC Cleared
5 1 (0.69%) Security Cleared
Quality Assurance & Compliance
1 11 (7.59%) SLA
System Software
1 76 (52.41%) Active Directory
2 1 (0.69%) Microsoft App-V
2 1 (0.69%) Terminal Services
Systems Management
1 2 (1.38%) BMC Marimba
1 2 (1.38%) DameWare
1 2 (1.38%) SCCM
2 1 (0.69%) Backup Exec
2 1 (0.69%) Malwarebytes
2 1 (0.69%) McAfee ePO
2 1 (0.69%) Norton AntiVirus
2 1 (0.69%) Unicenter
2 1 (0.69%) WSUS
Vendors
1 74 (51.03%) Microsoft
2 43 (29.66%) Citrix
3 12 (8.28%) Remedy
4 10 (6.90%) ServiceNow
5 6 (4.14%) Cisco
5 6 (4.14%) HP
6 5 (3.45%) SAP
7 4 (2.76%) Lotus
8 3 (2.07%) Apple
8 3 (2.07%) Avaya
8 3 (2.07%) Mitel
9 2 (1.38%) Adobe
9 2 (1.38%) BMC
9 2 (1.38%) Intel Security
9 2 (1.38%) LANDesk
9 2 (1.38%) PeopleSoft
9 2 (1.38%) Salesforce.com
10 1 (0.69%) Forcepoint
10 1 (0.69%) Sophos
10 1 (0.69%) Symantec
London
Marcus Donald People
Rate: £190 - £200 per day
Posted: 23 hours ago
Colchester, Essex
Information Technology Services
Rate: £15 - 18 per hour
Posted: 5 days ago