The statistics below represent IT contracts advertised across the England region that had Help Desk Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 25 July 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 Jul 2016
Same period 2015 Same period 2014
Help Desk Support Analyst
Rank 551 565 479
Rank change year-on-year
+14 -86
Contract jobs requiring a Help Desk Support Analyst 72 54 108
As % of all contract IT jobs located in England 0.14% 0.10% 0.22%
As % of the Job Titles category 0.15% 0.11% 0.23%
Number of daily rates quoted 25 20 36
Median daily rate £155 £155 £118
Median daily rate % change year-on-year
- +31.91%
90% offered a daily rate of more than £102 £114 £95
10% offered a daily rate of more than £260 £230 £213
UK excluding London median daily rate £188 £145 £110
% change year-on-year
+29.31% +31.81%
Number of hourly rates quoted 33 21 50
Median hourly rate £15.00 £12.50 £15.00
Median hourly rate % change year-on-year
+20.00% -16.66%
90% offered a hourly rate of more than £10.90 £9.50 £10.00
10% offered a hourly rate of more than £16.50 £16.50 £17.50
UK excluding London median hourly rate £16.50 £10.50 £15.00
% change year-on-year
+57.14% -30.00%
Help Desk Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
47291 48931 46133
As % of all contract IT jobs located in England 94.80% 94.82% 94.86%
Number of daily rates quoted 31081 31593 28481
Median daily rate £425 £400 £400
Median daily rate % change year-on-year
+6.25% -
90% offered a daily rate of more than £263 £250 £225
10% offered a daily rate of more than £588 £575 £550
UK excluding London median daily rate £388 £375 £350
% change year-on-year
+3.33% +7.14%
Number of hourly rates quoted 1412 1847 1900
Median hourly rate £17.00 £16.61 £16.50
Median hourly rate % change year-on-year
+2.34% +0.66%
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £45.00 £42.46 £37.50
UK excluding London median hourly rate £16.50 £16.16 £16.10
% change year-on-year
+2.10% +0.37%

Help Desk Support Analyst
Jobs Demand Trend in England

The demand trend of IT contracts across the England region that featured Help Desk Support Analyst in the job title.

Help Desk Support Analyst Jobs Demand Trend in England

Help Desk Support Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Support Analyst across the England region.

Help Desk Support Analyst Daily Rate Trend in England

Help Desk Support Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Help Desk Support Analyst across the England region over the 3 months to 25 July 2016.

Help Desk Support Analyst Daily Rate Histogram in England

Help Desk Support Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Support Analyst across the England region.

Help Desk Support Analyst Hourly Rate Trend in England

Help Desk Support Analyst
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Help Desk Support Analyst across the England region over the 3 months to 25 July 2016.

Help Desk Support Analyst Hourly Rate Histogram in England

Help Desk Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Help Desk Support Analyst within the England region over the 3 months to 25 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
East of England +44 25 £138 - 2
London -5 20 £128 -22.72% 6
South East -4 10 £260 +67.74% 5
South West - 9 £175 - 1
North West +6 4 £150 -
East Midlands -4 2 - -
Yorkshire -12 1 - -
West Midlands -30 1 - - 1
Help Desk Support Analyst
UK

Help Desk Support Analyst Skill Set
Top 30 Related IT Skills in England

For the 6 months to 25 July 2016, Help Desk Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring Help Desk Support Analyst in the job title.

1 103 (75.18%) Windows
2 76 (55.47%) Active Directory
3 67 (48.91%) Microsoft
4 64 (46.72%) MS Office
5 58 (42.34%) Windows 7
6 45 (32.85%) MS Excel
7 39 (28.47%) Citrix
8 38 (27.74%) Incident Management
9 37 (27.01%) Windows 8
9 37 (27.01%) ITIL
10 24 (17.52%) Windows XP
11 18 (13.14%) TCP/IP
12 15 (10.95%) Remedy
13 13 (9.49%) SLA
13 13 (9.49%) Finance
14 12 (8.76%) Cisco
15 11 (8.03%) Windows Server
15 11 (8.03%) ServiceNow
15 11 (8.03%) DNS
16 10 (7.30%) MS Exchange
17 9 (6.57%) Windows Server 2008
18 8 (5.84%) Service Management
18 8 (5.84%) LAN
18 8 (5.84%) WAN
18 8 (5.84%) Internet
19 7 (5.11%) Blackberry
19 7 (5.11%) Microsoft Certification
19 7 (5.11%) Lotus
19 7 (5.11%) IBM Notes
20 6 (4.38%) Service Delivery

Help Desk Support Analyst Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (7.30%) MS Exchange
2 7 (5.11%) IBM Notes
3 6 (4.38%) SharePoint
4 5 (3.65%) Exchange Server 2003
5 4 (2.92%) Blackberry Enterprise Server
5 4 (2.92%) SharePoint 2010
6 2 (1.46%) IBM Domino
7 1 (0.73%) BizTalk Server
7 1 (0.73%) Exchange Server 2010
7 1 (0.73%) Exchange Server 2013
7 1 (0.73%) Skype for Business
Applications
1 64 (46.72%) MS Office
2 45 (32.85%) MS Excel
3 4 (2.92%) Acrobat
4 3 (2.19%) Spreadsheet
5 1 (0.73%) MS PowerPoint
5 1 (0.73%) MS Visio
Business Applications
1 1 (0.73%) assyst
1 1 (0.73%) Dynamics CRM
1 1 (0.73%) Dynamics GP
Cloud Services
1 5 (3.65%) Office 365
2 1 (0.73%) Microsoft Azure
2 1 (0.73%) Yammer
Communications & Networking
1 18 (13.14%) TCP/IP
2 11 (8.03%) DNS
3 8 (5.84%) Internet
3 8 (5.84%) LAN
3 8 (5.84%) WAN
4 6 (4.38%) VPN
5 3 (2.19%) Ethernet
5 3 (2.19%) Extranet
6 1 (0.73%) DHCP
Database & Business Intelligence
1 1 (0.73%) DB2
1 1 (0.73%) Essbase
1 1 (0.73%) MS Access
1 1 (0.73%) SQL Server
General
1 13 (9.49%) Finance
2 4 (2.92%) Local Government
3 3 (2.19%) Advertising
3 3 (2.19%) Retail
4 2 (1.46%) Cantonese Language
4 2 (1.46%) Legal
4 2 (1.46%) Mandarin Language
5 1 (0.73%) French Language
5 1 (0.73%) Italian Language
5 1 (0.73%) Law
5 1 (0.73%) Marketing
Libraries, Frameworks & Software Standards
1 2 (1.46%) J2EE
2 1 (0.73%) COM
Miscellaneous
1 7 (5.11%) Blackberry
2 4 (2.92%) Driving Licence
3 3 (2.19%) Data Centre
3 3 (2.19%) Enterprise Software
3 3 (2.19%) iPad
3 3 (2.19%) Smartphone
4 2 (1.46%) Client/Server
4 2 (1.46%) iPhone
4 2 (1.46%) Mainframe
5 1 (0.73%) Clustering
5 1 (0.73%) CMDB
5 1 (0.73%) Computer Science
5 1 (0.73%) Data Protection Act
5 1 (0.73%) NHS
5 1 (0.73%) Replication
Operating Systems
1 103 (75.18%) Windows
2 58 (42.34%) Windows 7
3 37 (27.01%) Windows 8
4 24 (17.52%) Windows XP
5 11 (8.03%) Windows Server
6 9 (6.57%) Windows Server 2008
7 5 (3.65%) Windows Server 2012
8 4 (2.92%) Windows 2000
8 4 (2.92%) Windows NT
8 4 (2.92%) Windows Server 2003
9 3 (2.19%) Apple iOS
9 3 (2.19%) Unix
9 3 (2.19%) Windows 10
10 2 (1.46%) Android
11 1 (0.73%) Mac OS X
Processes & Methodologies
1 38 (27.74%) Incident Management
2 37 (27.01%) ITIL
3 8 (5.84%) Service Management
4 6 (4.38%) ITSM
4 6 (4.38%) Service Delivery
5 5 (3.65%) Change Management
5 5 (3.65%) Time Management
6 3 (2.19%) Coaching
6 3 (2.19%) Data Analysis
6 3 (2.19%) Network Management
6 3 (2.19%) Software Licensing
7 2 (1.46%) Asset Management
7 2 (1.46%) Business Analysis
7 2 (1.46%) Document Management
7 2 (1.46%) Problem Management
7 2 (1.46%) Release Management
7 2 (1.46%) Ticket Management
7 2 (1.46%) Wealth Management
8 1 (0.73%) Application Virtualisation
8 1 (0.73%) Case Management
Programming Languages
1 2 (1.46%) C
2 1 (0.73%) COBOL
2 1 (0.73%) PowerShell
2 1 (0.73%) VB
Qualifications
1 7 (5.11%) Microsoft Certification
2 5 (3.65%) CCNA
2 5 (3.65%) Cisco Certification
3 4 (2.92%) Degree
3 4 (2.92%) MOS
4 3 (2.19%) MCSE
5 2 (1.46%) MCITP
5 2 (1.46%) MCP
5 2 (1.46%) MCSA
6 1 (0.73%) A+ Certification
6 1 (0.73%) BPSS Clearance
6 1 (0.73%) MCTS
6 1 (0.73%) SC Cleared
6 1 (0.73%) Security Cleared
Quality Assurance & Compliance
1 13 (9.49%) SLA
System Software
1 76 (55.47%) Active Directory
2 4 (2.92%) Terminal Services
3 1 (0.73%) Citrix Presentation Server
3 1 (0.73%) Microsoft App-V
Systems Management
1 5 (3.65%) DameWare
2 4 (2.92%) BMC Marimba
3 1 (0.73%) Backup Exec
3 1 (0.73%) Malwarebytes
3 1 (0.73%) McAfee ePO
3 1 (0.73%) Unicenter
3 1 (0.73%) WSUS
Vendors
1 67 (48.91%) Microsoft
2 39 (28.47%) Citrix
3 15 (10.95%) Remedy
4 12 (8.76%) Cisco
5 11 (8.03%) ServiceNow
6 7 (5.11%) Lotus
7 6 (4.38%) SAP
8 5 (3.65%) HP
9 4 (2.92%) Adobe
9 4 (2.92%) BMC
9 4 (2.92%) PeopleSoft
9 4 (2.92%) ThinPrint
10 3 (2.19%) Apple
10 3 (2.19%) Avaya
10 3 (2.19%) Mitel
11 2 (1.46%) Salesforce.com
12 1 (0.73%) CA
12 1 (0.73%) Pegasus
12 1 (0.73%) Peregrine
12 1 (0.73%) Symantec
Colchester, Essex
Information Technology Services
Rate: £15 - 18 per hour
Posted: 4 days ago