The first table below looks at the demand for the Help Desk Support Analyst role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Help Desk Support Analyst in their job title over the 3 months to 10 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
10 Jul 2014
Same period 2013 Same period 2012
Help Desk Support Analyst
Rank 523 514 506
Rank change year-on-year
-9 -8
Contract jobs requiring a Help Desk Support Analyst 36 28 50
As % of all contract IT jobs located in England 0.075% 0.062% 0.096%
As % of the Job Titles category 0.082% 0.066% 0.10%
Number of daily rates quoted 11 10 9
Average daily rate
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of your Daily Rate
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£114 £118 £170
Average daily rate % change year-on-year
-3.19% -30.88%
90% offered a daily rate of more than £86 £90 £120
10% offered a daily rate of more than £201 £176 £200
UK excluding London average daily rate £117 £102 £138
% change year-on-year
+14.21% -25.81%
Number of hourly rates quoted 19 11 22
Average hourly rate £12.00 £14.00 £19.00
Average hourly rate % change year-on-year
-14.28% -26.31%
90% offered a hourly rate of more than £9.80 £11.00 £13.00
10% offered a hourly rate of more than £17.00 £17.50 £22.45
UK excluding London average hourly rate £12.00 £13.00 £14.75
% change year-on-year
-7.69% -11.86%
Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
44157 42180 48388
As % of all contract IT jobs located in England 92.60% 92.69% 92.63%
Number of daily rates quoted 27428 25178 27561
Average daily rate £400 £400 £400
90% offered a daily rate of more than £230 £238 £240
10% offered a daily rate of more than £550 £575 £575
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 1820 1998 2467
Average hourly rate £16.50 £18.68 £19.00
Average hourly rate % change year-on-year
-11.67% -1.68%
90% offered a hourly rate of more than £10.50 £11.00 £11.43
10% offered a hourly rate of more than £37.80 £40.00 £40.00
UK excluding London average hourly rate £16.50 £17.35 £18.00
% change year-on-year
-4.89% -3.61%
Help Desk Support Analyst
UK

Help Desk Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Help Desk Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Help Desk Support Analyst Jobs Demand Trend in England

Help Desk Support Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Support Analyst across the England region.

Help Desk Support Analyst Daily Rate Trend in England

Help Desk Support Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Help Desk Support Analyst across the England region over the 3 months to 10 July 2014.

Help Desk Support Analyst Daily Rate Histogram in England

Help Desk Support Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Support Analyst across the England region.

Help Desk Support Analyst Hourly Rate Trend in England

Help Desk Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Help Desk Support Analyst within the England region over the 3 months to 10 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +10 18 £114 +26.38% 6
London +2 5 £185 +48.00% 4
East of England -22 4 £85 - 1
North West -1 3 - - 1
West Midlands -11 2 - -
South West -30 2 £95 - 3
Yorkshire +3 1 - -
Help Desk Support Analyst
UK

Help Desk Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 10 July 2014, IT contractor jobs across the England region that cited Help Desk Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Support Analyst in their job title.

1 71 (86.59%) Windows
2 52 (63.41%) Active Directory
3 47 (57.32%) Windows 7
4 46 (56.10%) MS Office
5 41 (50.00%) Windows XP
6 39 (47.56%) Microsoft
7 29 (35.37%) ITIL
8 27 (32.93%) MS Excel
9 20 (24.39%) Citrix
10 19 (23.17%) Windows Server 2008
11 17 (20.73%) Finance
12 14 (17.07%) Windows Server 2003
13 13 (15.85%) Law
14 10 (12.20%) Blackberry
15 9 (10.98%) HP
16 8 (9.76%) Microsoft Certification
17 7 (8.54%) Wireless
17 7 (8.54%) VMware
17 7 (8.54%) Windows Vista
17 7 (8.54%) WorkSite
18 6 (7.32%) Degree
18 6 (7.32%) MS PowerPoint
18 6 (7.32%) TCP/IP
18 6 (7.32%) VPN
18 6 (7.32%) SharePoint
18 6 (7.32%) Internet
18 6 (7.32%) Reuters
18 6 (7.32%) CQG
19 5 (6.10%) Thin Client
19 5 (6.10%) MCP

Help Desk Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 10 July 2014, IT contractor jobs across the England region that cited Help Desk Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (8.54%) WorkSite
2 6 (7.32%) SharePoint
3 4 (4.88%) MS Exchange
4 2 (2.44%) Blackberry Enterprise Server
4 2 (2.44%) SharePoint 2010
4 2 (2.44%) Exchange Server 2010
5 1 (1.22%) IBM Notes
5 1 (1.22%) CMS
Applications
1 46 (56.10%) MS Office
2 27 (32.93%) MS Excel
3 6 (7.32%) MS PowerPoint
Communications & Networking
1 7 (8.54%) Wireless
2 6 (7.32%) Internet
2 6 (7.32%) TCP/IP
2 6 (7.32%) VPN
3 4 (4.88%) DNS
3 4 (4.88%) DHCP
3 4 (4.88%) FTP
4 3 (3.66%) LAN
5 2 (2.44%) ADSL
5 2 (2.44%) Firewall
6 1 (1.22%) Wi-Fi
6 1 (1.22%) Bluetooth
6 1 (1.22%) WAN
Database & Business Intelligence
1 2 (2.44%) SQL Server
2 1 (1.22%) MS Access
General
1 17 (20.73%) Finance
2 13 (15.85%) Law
3 5 (6.10%) Legal
4 4 (4.88%) Banking
5 2 (2.44%) Retail
5 2 (2.44%) Local Government
5 2 (2.44%) Military
6 1 (1.22%) Automotive
6 1 (1.22%) Marketing
6 1 (1.22%) Dutch Language
Miscellaneous
1 10 (12.20%) Blackberry
2 5 (6.10%) Fat Client
2 5 (6.10%) Thin Client
3 4 (4.88%) Smartcard
3 4 (4.88%) Smartphone
4 3 (3.66%) Client/Server
4 3 (3.66%) Mainframe
5 2 (2.44%) EPoS
5 2 (2.44%) EFT
6 1 (1.22%) Management Information System
6 1 (1.22%) iPhone
6 1 (1.22%) iPad
Operating Systems
1 71 (86.59%) Windows
2 47 (57.32%) Windows 7
3 41 (50.00%) Windows XP
4 19 (23.17%) Windows Server 2008
5 14 (17.07%) Windows Server 2003
6 7 (8.54%) Windows Vista
7 2 (2.44%) VME
7 2 (2.44%) Mac OS X
7 2 (2.44%) Linux
8 1 (1.22%) Windows 2000
8 1 (1.22%) Windows Mobile
8 1 (1.22%) Windows 2000 Server
8 1 (1.22%) Apple iOS
Processes & Methodologies
1 29 (35.37%) ITIL
2 4 (4.88%) Document Management
3 3 (3.66%) Data Management
4 2 (2.44%) Change Control
4 2 (2.44%) Problem Management
4 2 (2.44%) Security Management
4 2 (2.44%) Validation
5 1 (1.22%) PLM
5 1 (1.22%) Data Analysis
5 1 (1.22%) Business Analysis
5 1 (1.22%) CRM
5 1 (1.22%) CAD
5 1 (1.22%) CAE
5 1 (1.22%) Service Management
5 1 (1.22%) Service Delivery
5 1 (1.22%) ITSM
5 1 (1.22%) Release Management
5 1 (1.22%) Time Management
5 1 (1.22%) ITIL V3
5 1 (1.22%) Software Deployment
Qualifications
1 8 (9.76%) Microsoft Certification
2 6 (7.32%) Degree
3 5 (6.10%) MCP
4 4 (4.88%) MCDST
4 4 (4.88%) MCTS
4 4 (4.88%) MCITP
4 4 (4.88%) A+ Certification
5 3 (3.66%) Security Cleared
6 2 (2.44%) ITIL Certification
6 2 (2.44%) MOS
6 2 (2.44%) SC Cleared
6 2 (2.44%) DV Cleared
Quality Assurance & Compliance
1 5 (6.10%) SLA
2 2 (2.44%) QA
System Software
1 52 (63.41%) Active Directory
2 3 (3.66%) VMware Infrastructure
3 2 (2.44%) VMware ESXi
4 1 (1.22%) Terminal Services
Systems Management
1 3 (3.66%) OpenView
2 1 (1.22%) Norton AntiVirus
Vendors
1 39 (47.56%) Microsoft
2 20 (24.39%) Citrix
3 9 (10.98%) HP
4 7 (8.54%) VMware
5 6 (7.32%) Reuters
5 6 (7.32%) CQG
6 4 (4.88%) Bloomberg
6 4 (4.88%) Remedy
7 2 (2.44%) Sophos
7 2 (2.44%) Kofax
7 2 (2.44%) Novell
7 2 (2.44%) Cognos
7 2 (2.44%) Sun
7 2 (2.44%) SonicWALL
7 2 (2.44%) Draytek
7 2 (2.44%) Palantir
8 1 (1.22%) Altiris
8 1 (1.22%) Meridio
8 1 (1.22%) Adobe
8 1 (1.22%) Lotus
Warrington, Cheshire
Venturi
Rate: £8 - £9 per hour
Posted: 21 hours ago
Guildford, Surrey
Information Technology Services
Rate: £16 - 18 per hour
Posted: 3 days ago