The statistics below represent IT contracts advertised across the England region that had Help Desk Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 26 June 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
26 Jun 2016
Same period 2015 Same period 2014
Help Desk Support Analyst
Rank 545 570 502
Rank change year-on-year
+25 -68
Contract jobs requiring a Help Desk Support Analyst 72 56 95
As % of all contract IT jobs located in England 0.15% 0.11% 0.19%
As % of the Job Titles category 0.16% 0.12% 0.20%
Number of daily rates quoted 24 21 38
Median daily rate £150 £135 £120
Median daily rate % change year-on-year
+11.11% +12.50%
90% offered a daily rate of more than £104 £100 £106
10% offered a daily rate of more than £260 £202 £186
UK excluding London median daily rate £160 £133 £120
% change year-on-year
+20.75% +10.41%
Number of hourly rates quoted 34 18 42
Median hourly rate £15.00 £11.75 £15.00
Median hourly rate % change year-on-year
+27.65% -21.66%
90% offered a hourly rate of more than £9.42 £9.45 £11.00
10% offered a hourly rate of more than £16.50 £16.18 £17.50
UK excluding London median hourly rate £16.00 £11.00 £15.00
% change year-on-year
+45.45% -26.66%
Help Desk Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
46209 48121 46401
As % of all contract IT jobs located in England 94.90% 94.81% 94.91%
Number of daily rates quoted 30544 30820 29000
Median daily rate £425 £400 £400
Median daily rate % change year-on-year
+6.25% -
90% offered a daily rate of more than £263 £250 £225
10% offered a daily rate of more than £600 £575 £550
UK excluding London median daily rate £399 £368 £350
% change year-on-year
+8.57% +5.00%
Number of hourly rates quoted 1354 1845 1896
Median hourly rate £17.50 £16.50 £16.50
Median hourly rate % change year-on-year
+6.06% -
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £44.00 £40.00 £40.00
UK excluding London median hourly rate £17.45 £16.14 £16.50
% change year-on-year
+8.11% -2.18%

Help Desk Support Analyst
Jobs Demand Trend in England

The demand trend of IT contracts across the England region that featured Help Desk Support Analyst in the job title.

Help Desk Support Analyst Jobs Demand Trend in England

Help Desk Support Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Support Analyst across the England region.

Help Desk Support Analyst Daily Rate Trend in England

Help Desk Support Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Help Desk Support Analyst across the England region over the 3 months to 26 June 2016.

Help Desk Support Analyst Daily Rate Histogram in England

Help Desk Support Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Support Analyst across the England region.

Help Desk Support Analyst Hourly Rate Trend in England

Help Desk Support Analyst
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Help Desk Support Analyst across the England region over the 3 months to 26 June 2016.

Help Desk Support Analyst Hourly Rate Histogram in England

Help Desk Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Help Desk Support Analyst within the England region over the 3 months to 26 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
East of England +37 25 £170 - 2
South East +7 17 £188 +38.88% 4
London +10 14 £123 -25.60% 4
South West - 7 £150 - 1
North West -15 6 £150 -
East Midlands +4 2 - -
Yorkshire -6 1 - - 1
Help Desk Support Analyst
UK

Help Desk Support Analyst Skill Set
Top 30 Related IT Skills in England

For the 6 months to 26 June 2016, Help Desk Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring Help Desk Support Analyst in the job title.

1 94 (74.02%) Windows
2 73 (57.48%) Active Directory
3 64 (50.39%) Microsoft
4 55 (43.31%) MS Office
5 49 (38.58%) Windows 7
6 41 (32.28%) MS Excel
7 36 (28.35%) ITIL
8 34 (26.77%) Citrix
8 34 (26.77%) Incident Management
9 30 (23.62%) Windows 8
10 22 (17.32%) Windows XP
11 18 (14.17%) TCP/IP
12 15 (11.81%) Remedy
13 13 (10.24%) Finance
14 12 (9.45%) Cisco
15 11 (8.66%) SLA
15 11 (8.66%) DNS
15 11 (8.66%) Windows Server
15 11 (8.66%) ServiceNow
16 9 (7.09%) Windows Server 2008
17 8 (6.30%) Service Management
17 8 (6.30%) VPN
17 8 (6.30%) MS Exchange
17 8 (6.30%) LAN
17 8 (6.30%) WAN
17 8 (6.30%) Internet
18 7 (5.51%) Blackberry
18 7 (5.51%) Lotus
18 7 (5.51%) Microsoft Certification
18 7 (5.51%) SharePoint

Help Desk Support Analyst Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (6.30%) MS Exchange
2 7 (5.51%) IBM Notes
2 7 (5.51%) SharePoint
3 6 (4.72%) Exchange Server 2003
4 4 (3.15%) Blackberry Enterprise Server
4 4 (3.15%) SharePoint 2010
5 2 (1.57%) Exchange Server 2010
5 2 (1.57%) IBM Domino
6 1 (0.79%) BizTalk Server
6 1 (0.79%) Exchange Server 2013
6 1 (0.79%) Skype for Business
Applications
1 55 (43.31%) MS Office
2 41 (32.28%) MS Excel
3 4 (3.15%) Acrobat
4 3 (2.36%) Spreadsheet
5 1 (0.79%) MS PowerPoint
5 1 (0.79%) MS Visio
Business Applications
1 1 (0.79%) Dynamics CRM
1 1 (0.79%) Dynamics GP
Cloud Services
1 3 (2.36%) Office 365
2 1 (0.79%) Microsoft Azure
2 1 (0.79%) Yammer
Communications & Networking
1 18 (14.17%) TCP/IP
2 11 (8.66%) DNS
3 8 (6.30%) Internet
3 8 (6.30%) LAN
3 8 (6.30%) VPN
3 8 (6.30%) WAN
4 3 (2.36%) Ethernet
4 3 (2.36%) Extranet
5 1 (0.79%) DHCP
5 1 (0.79%) Remote Desktop
Database & Business Intelligence
1 1 (0.79%) Essbase
1 1 (0.79%) MS Access
1 1 (0.79%) SQL Server
General
1 13 (10.24%) Finance
2 5 (3.94%) Local Government
3 2 (1.57%) Legal
4 1 (0.79%) Advertising
4 1 (0.79%) French Language
4 1 (0.79%) Italian Language
4 1 (0.79%) Law
4 1 (0.79%) Marketing
4 1 (0.79%) Retail
Libraries, Frameworks & Software Standards
1 1 (0.79%) COM
1 1 (0.79%) J2EE
Miscellaneous
1 7 (5.51%) Blackberry
2 4 (3.15%) Driving Licence
3 3 (2.36%) NHS
3 3 (2.36%) Smartphone
4 2 (1.57%) Data Centre
4 2 (1.57%) Enterprise Software
4 2 (1.57%) iPhone
4 2 (1.57%) Mobile Computing
5 1 (0.79%) Client/Server
5 1 (0.79%) Clustering
5 1 (0.79%) CMDB
5 1 (0.79%) Computer Science
5 1 (0.79%) Data Protection Act
5 1 (0.79%) iPad
5 1 (0.79%) Mainframe
5 1 (0.79%) Replication
5 1 (0.79%) Statistics
Operating Systems
1 94 (74.02%) Windows
2 49 (38.58%) Windows 7
3 30 (23.62%) Windows 8
4 22 (17.32%) Windows XP
5 11 (8.66%) Windows Server
6 9 (7.09%) Windows Server 2008
7 5 (3.94%) Windows Server 2012
8 4 (3.15%) Apple iOS
8 4 (3.15%) Windows 2000
8 4 (3.15%) Windows NT
8 4 (3.15%) Windows Server 2003
9 2 (1.57%) Android
9 2 (1.57%) Unix
9 2 (1.57%) Windows 10
Processes & Methodologies
1 36 (28.35%) ITIL
2 34 (26.77%) Incident Management
3 8 (6.30%) Service Management
4 5 (3.94%) Change Management
4 5 (3.94%) ITSM
4 5 (3.94%) Service Delivery
4 5 (3.94%) Time Management
5 3 (2.36%) Coaching
5 3 (2.36%) Network Management
5 3 (2.36%) Software Licensing
5 3 (2.36%) Ticket Management
6 2 (1.57%) Data Analysis
6 2 (1.57%) Document Management
6 2 (1.57%) Problem Management
7 1 (0.79%) Business Analysis
7 1 (0.79%) Business Intelligence
7 1 (0.79%) CRM
7 1 (0.79%) Data Management
7 1 (0.79%) Release Management
7 1 (0.79%) Systems Analysis
Programming Languages
1 2 (1.57%) C
2 1 (0.79%) COBOL
2 1 (0.79%) PowerShell
2 1 (0.79%) VB
Qualifications
1 7 (5.51%) Microsoft Certification
2 5 (3.94%) CCNA
2 5 (3.94%) Cisco Certification
3 3 (2.36%) Degree
3 3 (2.36%) ITIL Certification
3 3 (2.36%) MCSE
4 2 (1.57%) MCITP
4 2 (1.57%) MCP
4 2 (1.57%) MCSA
4 2 (1.57%) MOS
5 1 (0.79%) A+ Certification
5 1 (0.79%) MCTS
5 1 (0.79%) SC Cleared
5 1 (0.79%) Security Cleared
Quality Assurance & Compliance
1 11 (8.66%) SLA
System Software
1 73 (57.48%) Active Directory
2 4 (3.15%) Terminal Services
3 1 (0.79%) Citrix Presentation Server
3 1 (0.79%) Microsoft App-V
Systems Management
1 5 (3.94%) DameWare
2 4 (3.15%) BMC Marimba
3 1 (0.79%) Backup Exec
3 1 (0.79%) Malwarebytes
3 1 (0.79%) McAfee ePO
3 1 (0.79%) Unicenter
3 1 (0.79%) WSUS
Vendors
1 64 (50.39%) Microsoft
2 34 (26.77%) Citrix
3 15 (11.81%) Remedy
4 12 (9.45%) Cisco
5 11 (8.66%) ServiceNow
6 7 (5.51%) Lotus
7 5 (3.94%) HP
8 4 (3.15%) Adobe
8 4 (3.15%) BMC
8 4 (3.15%) PeopleSoft
8 4 (3.15%) SAP
8 4 (3.15%) ThinPrint
9 3 (2.36%) Apple
10 2 (1.57%) Salesforce.com
11 1 (0.79%) CA
11 1 (0.79%) Forcepoint
11 1 (0.79%) Intel Security
11 1 (0.79%) Pegasus
11 1 (0.79%) Peregrine
11 1 (0.79%) Symantec
Colchester, Essex
Information Technology Services
Rate: £15 - 18 per hour
Posted: 6 days ago