The table below looks at the statistics for the Help Desk Support Analyst role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Help Desk Support Analyst in their job title over the 3 months to 14 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
14 Feb 2016
Same period 2015 Same period 2014
Help Desk Support Analyst
Rank 541 504 495
Rank change year-on-year
-37 -9
Contract jobs requiring a Help Desk Support Analyst 50 78 70
As % of all contract IT jobs located in England 0.11% 0.17% 0.16%
As % of the Job Titles category 0.11% 0.18% 0.17%
Number of daily rates quoted 12 39 23
Average daily rate £128 £138 £120
Average daily rate % change year-on-year
-7.27% +14.58%
90% offered a daily rate of more than £105 £110 £101
10% offered a daily rate of more than £260 £193 £178
UK excluding London average daily rate £135 £135 £115
% change year-on-year
- +17.39%
Number of hourly rates quoted 28 27 28
Average hourly rate £12.50 £12.50 £14.50
Average hourly rate % change year-on-year
- -13.79%
90% offered a hourly rate of more than £8.50 £9.00 £10.85
10% offered a hourly rate of more than £16.50 £17.50 £20.30
UK excluding London average hourly rate £12.00 £12.50 £12.25
% change year-on-year
-4.00% +2.04%
Help Desk Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
44757 43990 42263
As % of all contract IT jobs located in England 94.65% 94.48% 94.39%
Number of daily rates quoted 29198 27793 25435
Average daily rate £420 £400 £400
Average daily rate % change year-on-year
+5.00% -
90% offered a daily rate of more than £263 £245 £225
10% offered a daily rate of more than £588 £575 £575
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 1556 1772 1890
Average hourly rate £17.50 £17.50 £17.50
90% offered a hourly rate of more than £11.00 £11.00 £11.50
10% offered a hourly rate of more than £49.35 £40.00 £40.00
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

Help Desk Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Help Desk Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Help Desk Support Analyst Jobs Demand Trend in England

Help Desk Support Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Support Analyst across the England region.

Help Desk Support Analyst Daily Rate Trend in England

Help Desk Support Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Help Desk Support Analyst across the England region over the 3 months to 14 February 2016.

Help Desk Support Analyst Daily Rate Histogram in England

Help Desk Support Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Support Analyst across the England region.

Help Desk Support Analyst Hourly Rate Trend in England

Help Desk Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Help Desk Support Analyst within the England region over the 3 months to 14 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +10 20 £115 -28.12% 3
South East +4 15 £260 +89.09% 7
East of England -6 8 £100 -25.92% 4
East Midlands -9 3 - -
North West -13 3 £238 +106.52%
Yorkshire -17 1 - -
Help Desk Support Analyst
UK

Help Desk Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 14 February 2016, IT contractor jobs across the England region that cited Help Desk Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Support Analyst in their job title.

1 66 (63.46%) Windows
2 52 (50.00%) Active Directory
3 51 (49.04%) Microsoft
3 51 (49.04%) MS Office
4 47 (45.19%) Windows 7
5 43 (41.35%) ITIL
6 37 (35.58%) MS Excel
7 27 (25.96%) Citrix
8 23 (22.12%) Windows 8
9 13 (12.50%) Incident Management
10 11 (10.58%) Windows XP
11 10 (9.62%) MS Exchange
12 8 (7.69%) WAN
13 7 (6.73%) VPN
14 6 (5.77%) SLA
14 6 (5.77%) Cisco
14 6 (5.77%) HP
14 6 (5.77%) LAN
14 6 (5.77%) Service Management
14 6 (5.77%) Blackberry
14 6 (5.77%) Microsoft Certification
14 6 (5.77%) ITIL Certification
14 6 (5.77%) Finance
14 6 (5.77%) Exchange Server 2010
15 5 (4.81%) Windows Server 2008
15 5 (4.81%) Android
16 4 (3.85%) MCP
16 4 (3.85%) MOS
16 4 (3.85%) Windows Vista
16 4 (3.85%) Law

Help Desk Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 14 February 2016, IT contractor jobs across the England region that cited Help Desk Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (9.62%) MS Exchange
2 6 (5.77%) Exchange Server 2010
3 3 (2.88%) Exchange Server 2013
3 3 (2.88%) SharePoint
3 3 (2.88%) Skype for Business
4 2 (1.92%) Exchange Server 2003
4 2 (1.92%) SharePoint 2010
5 1 (0.96%) Blackberry Enterprise Server
5 1 (0.96%) Exchange Server 2007
5 1 (0.96%) IBM Notes
Applications
1 51 (49.04%) MS Office
2 37 (35.58%) MS Excel
3 1 (0.96%) Adobe Creative Suite
3 1 (0.96%) MS PowerPoint
Cloud Services
1 2 (1.92%) Google Apps
2 1 (0.96%) Mimecast
2 1 (0.96%) Office 365
Communications & Networking
1 8 (7.69%) WAN
2 7 (6.73%) VPN
3 6 (5.77%) LAN
4 2 (1.92%) 3G
4 2 (1.92%) Extranet
4 2 (1.92%) Intranet
4 2 (1.92%) IP Telephony
4 2 (1.92%) VoIP
5 1 (0.96%) Asterisk PBX
5 1 (0.96%) DNS
5 1 (0.96%) PBX
5 1 (0.96%) Remote Desktop
5 1 (0.96%) Skype
5 1 (0.96%) TCP/IP
Database & Business Intelligence
1 1 (0.96%) SQL Server
General
1 6 (5.77%) Finance
2 4 (3.85%) Law
3 3 (2.88%) Legal
4 2 (1.92%) Advertising
4 2 (1.92%) Local Government
5 1 (0.96%) Banking
5 1 (0.96%) German Language
5 1 (0.96%) Retail
Miscellaneous
1 6 (5.77%) Blackberry
2 3 (2.88%) iPhone
2 3 (2.88%) Mobile Computing
2 3 (2.88%) NHS
3 2 (1.92%) Handset
3 2 (1.92%) PMI
4 1 (0.96%) Contactless
4 1 (0.96%) Data Centre
4 1 (0.96%) Enterprise Software
4 1 (0.96%) Smartphone
4 1 (0.96%) Statistics
4 1 (0.96%) Video Conferencing
Operating Systems
1 66 (63.46%) Windows
2 47 (45.19%) Windows 7
3 23 (22.12%) Windows 8
4 11 (10.58%) Windows XP
5 5 (4.81%) Android
5 5 (4.81%) Windows Server 2008
6 4 (3.85%) Windows Server 2012
6 4 (3.85%) Windows Vista
7 2 (1.92%) Linux
7 2 (1.92%) Windows Server
8 1 (0.96%) Apple iOS
8 1 (0.96%) Unix
8 1 (0.96%) Windows 10
8 1 (0.96%) Windows Server 2003
Processes & Methodologies
1 43 (41.35%) ITIL
2 13 (12.50%) Incident Management
3 6 (5.77%) Service Management
4 4 (3.85%) Coaching
4 4 (3.85%) ITSM
5 3 (2.88%) Change Management
6 2 (1.92%) Mentoring
6 2 (1.92%) Problem Management
6 2 (1.92%) Ticket Management
7 1 (0.96%) Asset Management
7 1 (0.96%) Data Analysis
7 1 (0.96%) Document Management
7 1 (0.96%) ITIL V2
7 1 (0.96%) ITIL V3
7 1 (0.96%) Migration
7 1 (0.96%) Service Delivery
7 1 (0.96%) Software Deployment
7 1 (0.96%) Trend Analysis
Programming Languages
1 3 (2.88%) SQL
2 2 (1.92%) C
Qualifications
1 6 (5.77%) ITIL Certification
1 6 (5.77%) Microsoft Certification
2 4 (3.85%) MCP
2 4 (3.85%) MOS
3 3 (2.88%) MCSE
3 3 (2.88%) Security Cleared
4 2 (1.92%) CCNA
4 2 (1.92%) Cisco Certification
4 2 (1.92%) Degree
4 2 (1.92%) MCDST
4 2 (1.92%) MCITP
4 2 (1.92%) PMI Certification
5 1 (0.96%) A+ Certification
5 1 (0.96%) DV Cleared
5 1 (0.96%) ITIL Foundation Certificate
5 1 (0.96%) MCSA
5 1 (0.96%) SC Cleared
Quality Assurance & Compliance
1 6 (5.77%) SLA
System Software
1 52 (50.00%) Active Directory
2 1 (0.96%) Samba
2 1 (0.96%) XenApp
Systems Management
1 2 (1.92%) OpenView
1 2 (1.92%) SCCM
2 1 (0.96%) Cisco CUCM
2 1 (0.96%) DameWare
2 1 (0.96%) Norton AntiVirus
2 1 (0.96%) OVSD
Vendors
1 51 (49.04%) Microsoft
2 27 (25.96%) Citrix
3 6 (5.77%) Cisco
3 6 (5.77%) HP
4 3 (2.88%) SAP
5 2 (1.92%) Google
5 2 (1.92%) Remedy
5 2 (1.92%) Sage
5 2 (1.92%) Siemens
6 1 (0.96%) Adobe
6 1 (0.96%) Apple
6 1 (0.96%) CheckPoint
6 1 (0.96%) iManage
6 1 (0.96%) Interwoven
6 1 (0.96%) LANDesk
6 1 (0.96%) Lotus
6 1 (0.96%) Nokia
6 1 (0.96%) Pegasus
6 1 (0.96%) ServiceNow
6 1 (0.96%) Sun
West Sussex
ARC IT Recruitment Ltd
Posted: 3 days ago
Colchester, Essex
Information Technology Services
Rate: £15 - 18 per hour
Posted: 6 days ago