The table below looks at the statistics for the IT Support Analyst role in IT contracts advertised for the East of England region. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support Analyst in their job title over the 3 months to 18 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Dec 2014
Same period 2013 Same period 2012
IT Support Analyst
Rank 123 101 126
Rank change year-on-year
-22 +25
Contract jobs requiring an IT Support Analyst 9 26 6
As % of all contract IT jobs located in the East of England 0.32% 1.07% 0.21%
As % of the Job Titles category 0.34% 1.14% 0.23%
Number of daily rates quoted 2 3 3
Average daily rate
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£150 £110 £225
Average daily rate % change year-on-year
+36.36% -51.11%
UK excluding London average daily rate £150 £120 £150
% change year-on-year
+25.00% -20.00%
Number of hourly rates quoted 5 14 1
Average hourly rate £17.50 £17.00 £10.50
Average hourly rate % change year-on-year
+2.94% +61.90%
UK excluding London average hourly rate £17.50 £17.00 £13.50
% change year-on-year
+2.94% +25.92%
IT Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
East of England
Contract IT job ads with a match in the
Job Titles category
2660 2287 2624
As % of all contract IT jobs located in the East of England 93.89% 93.92% 93.35%
Number of daily rates quoted 1690 1223 1376
Average daily rate £380 £338 £363
Average daily rate % change year-on-year
+12.59% -6.89%
90% offered a daily rate of more than £190 £175 £200
10% offered a daily rate of more than £550 £475 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 180 274 286
Average hourly rate £16.50 £18.00 £17.50
Average hourly rate % change year-on-year
-8.33% +2.85%
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £41.00 £40.00 £40.00
UK excluding London average hourly rate £16.00 £17.00 £18.00
% change year-on-year
-5.88% -5.55%

IT Support Analyst
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of IT contractor jobs citing IT Support Analyst in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

IT Support Analyst Jobs Demand Trend in the East of England

IT Support Analyst
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support Analyst across the East of England region.

IT Support Analyst Daily Rate Trend in the East of England

IT Support Analyst
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support Analyst across the East of England region.

IT Support Analyst Hourly Rate Trend in the East of England

IT Support Analyst
Hourly Rate Histogram in the East of England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing IT Support Analyst across the East of England region over the 3 months to 18 December 2014.

IT Support Analyst Hourly Rate Histogram in the East of England

IT Support Analyst
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IT Support Analyst within the East of England region over the 3 months to 18 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Essex -16 4 £150 +30.43% 1
Bedfordshire -17 3 - -
Hertfordshire -1 1 - - 1
Cambridgeshire -15 1 - -
Norfolk - - - -
Suffolk - - - -
IT Support Analyst
England

IT Support Analyst
Top 30 Related IT Skills in the East of England

For the 6 months to 18 December 2014, IT contractor jobs across the East of England region that cited IT Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support Analyst in their job title.

1 23 (88.46%) Windows
2 18 (69.23%) Active Directory
3 14 (53.85%) MS Excel
4 13 (50.00%) MS Office
4 13 (50.00%) Windows 7
5 10 (38.46%) Citrix
5 10 (38.46%) Blackberry
6 9 (34.62%) Finance
7 8 (30.77%) Windows Server 2008
7 8 (30.77%) MS Exchange
8 7 (26.92%) ITIL
8 7 (26.92%) Microsoft
9 6 (23.08%) Incident Management
9 6 (23.08%) Exchange Server 2010
9 6 (23.08%) Windows 8
10 5 (19.23%) Windows Server 2012
10 5 (19.23%) Document Management
10 5 (19.23%) Windows XP
10 5 (19.23%) DNS
10 5 (19.23%) VoIP
10 5 (19.23%) DHCP
10 5 (19.23%) TCP/IP
11 4 (15.38%) VPN
11 4 (15.38%) Windows Server 2003
11 4 (15.38%) Symantec
12 3 (11.54%) Wireless
12 3 (11.54%) SecurID
12 3 (11.54%) Mobile Device Management
12 3 (11.54%) Citrix Presentation Server
12 3 (11.54%) McAfee

IT Support Analyst
Top Related IT Skills in the East of England by Category

For the 6 months to 18 December 2014, IT contractor jobs across the East of England region that cited IT Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (30.77%) MS Exchange
2 6 (23.08%) Exchange Server 2010
3 3 (11.54%) IBM Notes
3 3 (11.54%) Lotus Domino
4 2 (7.69%) Exchange Server 2007
5 1 (3.85%) Exchange Server 2003
Applications
1 14 (53.85%) MS Excel
2 13 (50.00%) MS Office
Cloud Services
1 1 (3.85%) Office 365
Communications & Networking
1 5 (19.23%) DNS
1 5 (19.23%) VoIP
1 5 (19.23%) DHCP
1 5 (19.23%) TCP/IP
2 4 (15.38%) VPN
3 3 (11.54%) Wireless
Database & Business Intelligence
1 1 (3.85%) SQL Server
General
1 9 (34.62%) Finance
2 1 (3.85%) Telecoms
2 1 (3.85%) Law
Libraries, Frameworks & Software Standards
1 1 (3.85%) .NET
Miscellaneous
1 10 (38.46%) Blackberry
2 3 (11.54%) SecurID
3 2 (7.69%) Analytical Skills
Operating Systems
1 23 (88.46%) Windows
2 13 (50.00%) Windows 7
3 8 (30.77%) Windows Server 2008
4 6 (23.08%) Windows 8
5 5 (19.23%) Windows Server 2012
5 5 (19.23%) Windows XP
6 4 (15.38%) Windows Server 2003
7 1 (3.85%) Mac OS X Server
7 1 (3.85%) Linux
7 1 (3.85%) Mac OS X
Processes & Methodologies
1 7 (26.92%) ITIL
2 6 (23.08%) Incident Management
3 5 (19.23%) Document Management
4 3 (11.54%) Mobile Device Management
5 1 (3.85%) Software Testing
5 1 (3.85%) Infrastructure Management
5 1 (3.85%) ERP
Programming Languages
1 2 (7.69%) SQL
2 1 (3.85%) VB6
2 1 (3.85%) VBScript
2 1 (3.85%) VB
2 1 (3.85%) VB.NET
Qualifications
1 3 (11.54%) ITIL Certification
System Software
1 18 (69.23%) Active Directory
2 3 (11.54%) Citrix Presentation Server
3 1 (3.85%) vSphere
Systems Management
1 3 (11.54%) Norton AntiVirus
2 1 (3.85%) Backup Exec
2 1 (3.85%) SCCM
Vendors
1 10 (38.46%) Citrix
2 7 (26.92%) Microsoft
3 4 (15.38%) Symantec
4 3 (11.54%) McAfee
4 3 (11.54%) Lotus
5 1 (3.85%) VMware
5 1 (3.85%) ServiceNow
5 1 (3.85%) Epicor
5 1 (3.85%) Adobe
5 1 (3.85%) Apple