The statistics below represent IT contracts advertised across the England region that had IT Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 30 September 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
30 Sep 2016
Same period 2015 Same period 2014
IT Support Analyst
Rank 515 517 489
Rank change year-on-year
+2 -28
Contract jobs requiring an IT Support Analyst 109 106 130
As % of all contract IT jobs located in England 0.22% 0.20% 0.25%
As % of the Job Titles category 0.23% 0.21% 0.26%
Number of daily rates quoted 55 45 45
Median daily rate £170 £175 £160
Median daily rate % change year-on-year
-2.85% +9.37%
90% offered a daily rate of more than £109 £114 £97
10% offered a daily rate of more than £290 £236 £247
UK excluding London median daily rate £160 £178 £160
% change year-on-year
-9.85% +10.93%
Number of hourly rates quoted 31 41 36
Median hourly rate £14.00 £13.50 £13.43
Median hourly rate % change year-on-year
+3.70% +0.55%
90% offered a hourly rate of more than £11.00 £10.00 £10.25
10% offered a hourly rate of more than £25.00 £18.50 £19.00
UK excluding London median hourly rate £13.25 £13.00 £13.00
% change year-on-year
+1.92% -
IT Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
46856 50029 49209
As % of all contract IT jobs located in England 94.61% 95.03% 92.87%
Number of daily rates quoted 30915 32483 30579
Median daily rate £425 £413 £400
Median daily rate % change year-on-year
+3.03% +3.12%
90% offered a daily rate of more than £255 £250 £225
10% offered a daily rate of more than £600 £575 £550
UK excluding London median daily rate £390 £380 £350
% change year-on-year
+2.63% +8.57%
Number of hourly rates quoted 1539 1928 1999
Median hourly rate £16.50 £17.50 £16.50
Median hourly rate % change year-on-year
-5.71% +6.06%
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £45.00 £42.00 £38.00
UK excluding London median hourly rate £16.50 £17.33 £16.50
% change year-on-year
-4.78% +5.03%

IT Support Analyst
Jobs Demand Trend in England

The demand trend of IT contracts across the England region that featured IT Support Analyst in the job title.

IT Support Analyst Jobs Demand Trend in England

IT Support Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support Analyst across the England region.

IT Support Analyst Daily Rate Trend in England

IT Support Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support Analyst across the England region over the 3 months to 30 September 2016.

IT Support Analyst Daily Rate Histogram in England

IT Support Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support Analyst across the England region.

IT Support Analyst Hourly Rate Trend in England

IT Support Analyst
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing IT Support Analyst across the England region over the 3 months to 30 September 2016.

IT Support Analyst Hourly Rate Histogram in England

IT Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support Analyst within the England region over the 3 months to 30 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +10 48 £170 - 14
South East +20 26 £123 -46.73% 11
East of England +9 11 £250 +36.98% 3
Yorkshire +13 7 £225 +19.20% 5
West Midlands -26 6 £175 -2.77% 1
North West +11 4 £130 +8.33% 3
East Midlands -10 4 £162 +1.25%
South West +17 3 £160 +28.00% 2
IT Support Analyst
UK

IT Support Analyst Skill Set
Top 30 Related IT Skills in England

For the 6 months to 30 September 2016, IT Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring IT Support Analyst in the job title.

1 136 (60.44%) Windows
2 100 (44.44%) MS Office
3 97 (43.11%) Microsoft
4 91 (40.44%) Active Directory
5 87 (38.67%) Windows 7
6 59 (26.22%) MS Excel
7 57 (25.33%) ITIL
8 33 (14.67%) Citrix
9 31 (13.78%) Finance
10 28 (12.44%) Windows 8
10 28 (12.44%) Windows Server
11 26 (11.56%) Office 365
12 23 (10.22%) Service Management
13 22 (9.78%) Blackberry
14 20 (8.89%) MS Exchange
15 19 (8.44%) Windows 10
16 18 (8.00%) Smartphone
16 18 (8.00%) Incident Management
17 17 (7.56%) SLA
18 16 (7.11%) TCP/IP
18 16 (7.11%) Law
18 16 (7.11%) Analytical Skills
19 15 (6.67%) VMware
20 14 (6.22%) Legal
20 14 (6.22%) Cisco
21 13 (5.78%) Windows Server 2008
22 12 (5.33%) DHCP
22 12 (5.33%) Windows XP
23 11 (4.89%) SharePoint
23 11 (4.89%) VoIP

IT Support Analyst Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (8.89%) MS Exchange
2 11 (4.89%) SharePoint
3 8 (3.56%) Exchange Server 2010
4 7 (3.11%) Exchange Server 2007
5 4 (1.78%) Blackberry Enterprise Server
5 4 (1.78%) Exchange Server 2013
6 3 (1.33%) CMS
6 3 (1.33%) Skype for Business
6 3 (1.33%) WebSphere
7 2 (0.89%) Exchange Server 2003
7 2 (0.89%) SharePoint 2010
7 2 (0.89%) SharePoint 2013
8 1 (0.44%) BizTalk Server
8 1 (0.44%) IBM Notes
8 1 (0.44%) SharePoint Server
8 1 (0.44%) WordPress
Applications
1 100 (44.44%) MS Office
2 59 (26.22%) MS Excel
3 4 (1.78%) MS PowerPoint
4 2 (0.89%) MS Visio
5 1 (0.44%) Spreadsheet
Business Applications
1 2 (0.89%) Dynamics AX
2 1 (0.44%) Dynamics CRM
2 1 (0.44%) Dynamics NAV
2 1 (0.44%) Remedy ITSM
2 1 (0.44%) SAP CRM
2 1 (0.44%) SAP Oil and Gas
Cloud Services
1 26 (11.56%) Office 365
2 4 (1.78%) Microsoft Azure
3 2 (0.89%) Google Apps
3 2 (0.89%) Google Drive
4 1 (0.44%) Cloud Computing
4 1 (0.44%) Google Play
4 1 (0.44%) IaaS
4 1 (0.44%) PaaS
4 1 (0.44%) SaaS
Communications & Networking
1 16 (7.11%) TCP/IP
2 12 (5.33%) DHCP
3 11 (4.89%) VoIP
4 10 (4.44%) DNS
4 10 (4.44%) VPN
5 7 (3.11%) WAN
6 6 (2.67%) Internet
6 6 (2.67%) LAN
7 4 (1.78%) WebEx
8 3 (1.33%) Firewall
8 3 (1.33%) VLAN
8 3 (1.33%) Wireless
9 2 (0.89%) DSL
9 2 (0.89%) IP Telephony
10 1 (0.44%) Cisco IOS
10 1 (0.44%) Extranet
10 1 (0.44%) SAN
10 1 (0.44%) SSL
10 1 (0.44%) Wi-Fi
10 1 (0.44%) WLAN
Database & Business Intelligence
1 4 (1.78%) SQL Server
2 2 (0.89%) MS Access
3 1 (0.44%) Essbase
3 1 (0.44%) MySQL
3 1 (0.44%) Relational Database
3 1 (0.44%) SQL Server Integration Services
3 1 (0.44%) SQL Server Reporting Services
Development Applications
1 4 (1.78%) JIRA
2 1 (0.44%) Visual Studio
General
1 31 (13.78%) Finance
2 16 (7.11%) Law
3 14 (6.22%) Legal
4 8 (3.56%) Retail
5 5 (2.22%) Banking
6 4 (1.78%) Cantonese Language
6 4 (1.78%) Mandarin Language
6 4 (1.78%) Marketing
7 3 (1.33%) Manufacturing
8 2 (0.89%) French Language
8 2 (0.89%) Front Office
8 2 (0.89%) Investment Banking
9 1 (0.44%) Advertising
9 1 (0.44%) Electronics
9 1 (0.44%) German Language
9 1 (0.44%) Italian Language
9 1 (0.44%) Local Government
9 1 (0.44%) Multimedia
9 1 (0.44%) Telecoms
9 1 (0.44%) Turkish Language
Libraries, Frameworks & Software Standards
1 3 (1.33%) WebSphere MQ
2 2 (0.89%) .NET
2 2 (0.89%) IBM Integration Bus
3 1 (0.44%) CSS
3 1 (0.44%) CSS3
3 1 (0.44%) FIX Protocol
3 1 (0.44%) HTML
3 1 (0.44%) HTML5
3 1 (0.44%) J2EE
Miscellaneous
1 22 (9.78%) Blackberry
2 18 (8.00%) Smartphone
3 16 (7.11%) Analytical Skills
4 9 (4.00%) iPhone
4 9 (4.00%) Video Conferencing
5 6 (2.67%) iPad
6 4 (1.78%) CMDB
7 3 (1.33%) Driving Licence
7 3 (1.33%) Handset
8 2 (0.89%) Client/Server
8 2 (0.89%) Computer Science
8 2 (0.89%) Data Protection Act
8 2 (0.89%) Management Information System
8 2 (0.89%) SWIFT
8 2 (0.89%) Tandem
8 2 (0.89%) Virtual Team
9 1 (0.44%) BYOD
9 1 (0.44%) EPoS
9 1 (0.44%) Foreign Exchange (FX)
9 1 (0.44%) NHS
Operating Systems
1 136 (60.44%) Windows
2 87 (38.67%) Windows 7
3 28 (12.44%) Windows 8
3 28 (12.44%) Windows Server
4 19 (8.44%) Windows 10
5 13 (5.78%) Windows Server 2008
6 12 (5.33%) Windows XP
7 8 (3.56%) Linux
7 8 (3.56%) Mac OS X
7 8 (3.56%) Windows Server 2012
8 6 (2.67%) Unix
9 4 (1.78%) Windows Server 2003
10 3 (1.33%) Apple iOS
10 3 (1.33%) Windows Mobile
11 2 (0.89%) Android
11 2 (0.89%) Solaris
11 2 (0.89%) Windows Vista
12 1 (0.44%) Red Hat Enterprise Linux
12 1 (0.44%) Windows 2000
12 1 (0.44%) Windows NT
Processes & Methodologies
1 57 (25.33%) ITIL
2 23 (10.22%) Service Management
3 18 (8.00%) Incident Management
4 11 (4.89%) Asset Management
4 11 (4.89%) Document Management
5 10 (4.44%) Migration
6 7 (3.11%) Change Management
6 7 (3.11%) Problem Management
7 4 (1.78%) ITIL V3
7 4 (1.78%) ITSM
7 4 (1.78%) Project Management
7 4 (1.78%) Root Cause Analysis
7 4 (1.78%) Service Delivery
8 3 (1.33%) Business Analysis
8 3 (1.33%) Configuration Management
8 3 (1.33%) Continuous Improvement
8 3 (1.33%) CRM
8 3 (1.33%) Data Migration
8 3 (1.33%) E-Commerce
8 3 (1.33%) ERP
Programming Languages
1 10 (4.44%) SQL
2 3 (1.33%) C
2 3 (1.33%) Shell Script
2 3 (1.33%) VBA
3 2 (0.89%) Java
3 2 (0.89%) Perl
3 2 (0.89%) PL/SQL
3 2 (0.89%) VB
4 1 (0.44%) C#
4 1 (0.44%) COBOL
4 1 (0.44%) JavaScript
4 1 (0.44%) PHP
4 1 (0.44%) PowerShell
4 1 (0.44%) VBScript
Qualifications
1 9 (4.00%) Degree
1 9 (4.00%) ITIL Certification
2 8 (3.56%) Microsoft Certification
3 7 (3.11%) CCNA
3 7 (3.11%) Cisco Certification
4 6 (2.67%) MCP
5 5 (2.22%) Security Cleared
6 4 (1.78%) BPSS Clearance
6 4 (1.78%) SC Cleared
7 3 (1.33%) A+ Certification
7 3 (1.33%) MCTS
8 2 (0.89%) CTC Cleared
8 2 (0.89%) MCSE
9 1 (0.44%) DV Cleared
9 1 (0.44%) ITIL Foundation Certificate
9 1 (0.44%) MCITP
Quality Assurance & Compliance
1 17 (7.56%) SLA
2 1 (0.44%) Disclosure Scotland
System Software
1 91 (40.44%) Active Directory
2 9 (4.00%) VMware Infrastructure
3 5 (2.22%) Virtual Machines
3 5 (2.22%) vSphere
4 3 (1.33%) XenApp
5 2 (0.89%) Virtual Servers
5 2 (0.89%) VMware Server
6 1 (0.44%) Hyper-V
6 1 (0.44%) Microsoft App-V
6 1 (0.44%) VMware ESXi
6 1 (0.44%) XenDesktop
Systems Management
1 7 (3.11%) SCCM
2 4 (1.78%) AirWatch
3 3 (1.33%) Microsoft Intune
4 1 (0.44%) Backup Exec
4 1 (0.44%) SCSM
4 1 (0.44%) Unicenter
Vendors
1 97 (43.11%) Microsoft
2 33 (14.67%) Citrix
3 15 (6.67%) VMware
4 14 (6.22%) Cisco
5 10 (4.44%) Remedy
6 9 (4.00%) HP
7 6 (2.67%) Oracle
7 6 (2.67%) SAP
8 5 (2.22%) Apple
8 5 (2.22%) Bloomberg
8 5 (2.22%) Google
8 5 (2.22%) iManage
9 4 (1.78%) Avaya
9 4 (1.78%) Civica
9 4 (1.78%) Dell
9 4 (1.78%) ServiceNow
10 3 (1.33%) FactSet
10 3 (1.33%) IBM
11 2 (0.89%) Adobe
11 2 (0.89%) Altiris
City, London
Ashdown IT
Rate: £23 - £25 per hour
Posted: 2 days ago