The table below looks at the statistics for the IT Support Analyst role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support Analyst in their job title over the 3 months to 8 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
8 Feb 2016
Same period 2015 Same period 2014
IT Support Analyst
Rank 486 473 462
Rank change year-on-year
-13 -11
Contract jobs requiring an IT Support Analyst 116 118 106
As % of all contract IT jobs located in England 0.25% 0.25% 0.24%
As % of the Job Titles category 0.26% 0.27% 0.25%
Number of daily rates quoted 54 49 22
Average daily rate £185 £138 £150
Average daily rate % change year-on-year
+34.54% -8.33%
90% offered a daily rate of more than £114 £100 £116
10% offered a daily rate of more than £331 £200 £246
UK excluding London average daily rate £128 £145 £120
% change year-on-year
-12.06% +20.83%
Number of hourly rates quoted 39 41 32
Average hourly rate £13.93 £16.00 £16.19
Average hourly rate % change year-on-year
-12.96% -1.18%
90% offered a hourly rate of more than £8.77 £10.20 £12.01
10% offered a hourly rate of more than £18.60 £26.00 £25.00
UK excluding London average hourly rate £14.50 £16.00 £15.50
% change year-on-year
-9.37% +3.22%
IT Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
44618 44325 41838
As % of all contract IT jobs located in England 94.55% 94.46% 94.37%
Number of daily rates quoted 29130 28067 25288
Average daily rate £420 £400 £400
Average daily rate % change year-on-year
+5.00% -
90% offered a daily rate of more than £263 £245 £225
10% offered a daily rate of more than £590 £575 £575
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 1611 1774 1871
Average hourly rate £17.50 £16.75 £17.50
Average hourly rate % change year-on-year
+4.47% -4.28%
90% offered a hourly rate of more than £11.00 £10.96 £11.35
10% offered a hourly rate of more than £49.50 £40.00 £40.00
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

IT Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing IT Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

IT Support Analyst Jobs Demand Trend in England

IT Support Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support Analyst across the England region.

IT Support Analyst Daily Rate Trend in England

IT Support Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support Analyst across the England region over the 3 months to 8 February 2016.

IT Support Analyst Daily Rate Histogram in England

IT Support Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support Analyst across the England region.

IT Support Analyst Hourly Rate Trend in England

IT Support Analyst
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing IT Support Analyst across the England region over the 3 months to 8 February 2016.

IT Support Analyst Hourly Rate Histogram in England

IT Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IT Support Analyst within the England region over the 3 months to 8 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +25 57 £228 +65.45% 13
South East +2 24 £140 +6.66% 12
East of England -4 11 £225 +60.71% 8
East Midlands -5 9 £114 +46.15% 1
North West -25 6 £300 +100.00% 11
Yorkshire -13 4 £125 -44.44% 5
South West +3 3 - - 6
West Midlands -17 2 - - 2
IT Support Analyst
UK

IT Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 8 February 2016, IT contractor jobs across the England region that cited IT Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support Analyst in their job title.

1 160 (65.84%) Windows
2 106 (43.62%) Active Directory
3 97 (39.92%) Microsoft
3 97 (39.92%) MS Office
4 78 (32.10%) ITIL
5 76 (31.28%) Windows 7
6 53 (21.81%) MS Excel
7 37 (15.23%) Windows XP
7 37 (15.23%) Finance
7 37 (15.23%) Windows Server
8 35 (14.40%) Blackberry
9 32 (13.17%) MS Exchange
10 28 (11.52%) Citrix
10 28 (11.52%) VMware
10 28 (11.52%) Windows 8
11 27 (11.11%) Windows Server 2008
11 27 (11.11%) Service Management
12 26 (10.70%) Microsoft Certification
13 22 (9.05%) Cisco
14 21 (8.64%) Linux
15 20 (8.23%) Degree
15 20 (8.23%) SLA
16 19 (7.82%) Apple
17 18 (7.41%) VPN
17 18 (7.41%) WAN
17 18 (7.41%) Exchange Server 2010
18 17 (7.00%) LAN
19 16 (6.58%) HP
20 15 (6.17%) SharePoint
21 14 (5.76%) Law

IT Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 8 February 2016, IT contractor jobs across the England region that cited IT Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 32 (13.17%) MS Exchange
2 18 (7.41%) Exchange Server 2010
3 15 (6.17%) SharePoint
4 13 (5.35%) Blackberry Enterprise Server
5 9 (3.70%) Exchange Server 2003
5 9 (3.70%) IBM Notes
5 9 (3.70%) Skype for Business
6 8 (3.29%) Exchange Server 2013
7 6 (2.47%) SharePoint 2013
8 4 (1.65%) Exchange Server 2007
9 3 (1.23%) IIS
10 2 (0.82%) CMS
10 2 (0.82%) LiveLink
10 2 (0.82%) SharePoint 2010
11 1 (0.41%) JBoss
11 1 (0.41%) Tomcat
Applications
1 97 (39.92%) MS Office
2 53 (21.81%) MS Excel
3 2 (0.82%) AutoCAD
3 2 (0.82%) MS PowerPoint
3 2 (0.82%) Photoshop
4 1 (0.41%) Acrobat
4 1 (0.41%) Adobe After Effects
4 1 (0.41%) Adobe Captivate
4 1 (0.41%) Adobe Premiere
4 1 (0.41%) MS Visio
4 1 (0.41%) Spreadsheet
Business Applications
1 2 (0.82%) Dynamics CRM
2 1 (0.41%) Adaptiv
2 1 (0.41%) Line 500
2 1 (0.41%) Northgate Housing
2 1 (0.41%) Remedy ITSM
2 1 (0.41%) Retail-J
Cloud Services
1 12 (4.94%) Office 365
2 3 (1.23%) Google Apps
Communications & Networking
1 18 (7.41%) VPN
1 18 (7.41%) WAN
2 17 (7.00%) LAN
3 9 (3.70%) Firewall
3 9 (3.70%) TCP/IP
4 8 (3.29%) Internet
4 8 (3.29%) Intranet
4 8 (3.29%) VoIP
5 7 (2.88%) DHCP
5 7 (2.88%) DNS
6 6 (2.47%) VLAN
7 4 (1.65%) LDAP
7 4 (1.65%) Wi-Fi
8 3 (1.23%) Cisco PIX
8 3 (1.23%) FWSM
8 3 (1.23%) IP Telephony
8 3 (1.23%) SAN
9 2 (0.82%) Ethernet
9 2 (0.82%) Softphone
9 2 (0.82%) Wireless
Database & Business Intelligence
1 5 (2.06%) SQL Server
2 3 (1.23%) MySQL
3 2 (0.82%) Crystal Reports
4 1 (0.41%) Oracle Database
4 1 (0.41%) Oracle Database 11g
4 1 (0.41%) Relational Database
4 1 (0.41%) SQL Server 2005
4 1 (0.41%) SQL Server 2008
4 1 (0.41%) SQL Server 2012
Development Applications
1 1 (0.41%) JIRA
1 1 (0.41%) SQL Server Management Studio (SSMS)
1 1 (0.41%) Visual Studio
General
1 37 (15.23%) Finance
2 14 (5.76%) Law
3 9 (3.70%) Retail
4 8 (3.29%) Legal
5 7 (2.88%) Banking
6 5 (2.06%) Korean Language
6 5 (2.06%) Manufacturing
6 5 (2.06%) Pharmaceutical
7 3 (1.23%) Advertising
7 3 (1.23%) French Language
8 2 (0.82%) Financial Institution
8 2 (0.82%) German Language
8 2 (0.82%) Multimedia
9 1 (0.41%) Back Office
9 1 (0.41%) Front Office
9 1 (0.41%) Investment Banking
9 1 (0.41%) Italian Language
9 1 (0.41%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (0.82%) XML
2 1 (0.41%) .NET
2 1 (0.41%) CSS
2 1 (0.41%) Hibernate
2 1 (0.41%) HTML
2 1 (0.41%) JDBC
2 1 (0.41%) jQuery
2 1 (0.41%) SailPoint
2 1 (0.41%) Spring
2 1 (0.41%) Swing
2 1 (0.41%) WCF
2 1 (0.41%) XHTML
Miscellaneous
1 35 (14.40%) Blackberry
2 14 (5.76%) Analytical Skills
3 11 (4.53%) iPhone
4 10 (4.12%) Management Information System
5 9 (3.70%) Video Conferencing
6 8 (3.29%) Data Centre
7 6 (2.47%) NHS
8 5 (2.06%) Blog
8 5 (2.06%) Hedge funds
9 4 (1.65%) Handset
9 4 (1.65%) iPad
10 3 (1.23%) Driving Licence
11 2 (0.82%) AS400
11 2 (0.82%) Client/Server
11 2 (0.82%) Computer Science
11 2 (0.82%) Life Science
11 2 (0.82%) Mathematics
11 2 (0.82%) PMI
11 2 (0.82%) Smartphone
11 2 (0.82%) Statistics
Operating Systems
1 160 (65.84%) Windows
2 76 (31.28%) Windows 7
3 37 (15.23%) Windows Server
3 37 (15.23%) Windows XP
4 28 (11.52%) Windows 8
5 27 (11.11%) Windows Server 2008
6 21 (8.64%) Linux
7 13 (5.35%) Apple iOS
7 13 (5.35%) Windows Server 2012
8 9 (3.70%) Windows 10
9 8 (3.29%) Mac OS X
9 8 (3.29%) Windows Vista
10 7 (2.88%) Windows Server 2003
11 5 (2.06%) Android
11 5 (2.06%) Unix
12 3 (1.23%) Mac OS
12 3 (1.23%) Red Hat Enterprise Linux
13 1 (0.41%) Data ONTAP
13 1 (0.41%) VMS
13 1 (0.41%) Windows 2000 Server
Processes & Methodologies
1 78 (32.10%) ITIL
2 27 (11.11%) Service Management
3 11 (4.53%) Document Management
4 9 (3.70%) CRM
5 8 (3.29%) Change Management
6 7 (2.88%) Incident Management
6 7 (2.88%) Project Management
7 6 (2.47%) ITSM
7 6 (2.47%) Mentoring
8 5 (2.06%) Coaching
8 5 (2.06%) Configuration Management
8 5 (2.06%) Data Centre Operations
8 5 (2.06%) Process Management
8 5 (2.06%) Service Delivery
9 4 (1.65%) Asset Management
9 4 (1.65%) Disaster Recovery
9 4 (1.65%) ITIL V3
9 4 (1.65%) Logistics
9 4 (1.65%) PRINCE2
9 4 (1.65%) Problem Management
Programming Languages
1 12 (4.94%) PowerShell
1 12 (4.94%) SQL
2 7 (2.88%) VBScript
3 6 (2.47%) C
4 5 (2.06%) Shell Script
5 3 (1.23%) JavaScript
6 2 (0.82%) Java
6 2 (0.82%) VB
7 1 (0.41%) Perl
Qualifications
1 26 (10.70%) Microsoft Certification
2 20 (8.23%) Degree
3 13 (5.35%) A+ Certification
3 13 (5.35%) MCSE
4 12 (4.94%) CCNA
4 12 (4.94%) Cisco Certification
5 11 (4.53%) MCP
6 10 (4.12%) ITIL Certification
7 9 (3.70%) Security Cleared
8 7 (2.88%) SC Cleared
9 6 (2.47%) DBS Check
10 4 (1.65%) ITIL Foundation Certificate
10 4 (1.65%) MOS
11 3 (1.23%) PRINCE2 Practitioner
12 2 (0.82%) CISSP
12 2 (0.82%) MCDST
12 2 (0.82%) PMI Certification
13 1 (0.41%) CEH
13 1 (0.41%) MCITP
13 1 (0.41%) MCSA
Quality Assurance & Compliance
1 20 (8.23%) SLA
2 2 (0.82%) Disclosure Scotland
2 2 (0.82%) PCI DSS
3 1 (0.41%) QA
System Software
1 106 (43.62%) Active Directory
2 14 (5.76%) VMware Infrastructure
3 9 (3.70%) XenDesktop
4 8 (3.29%) XenApp
5 6 (2.47%) vSphere
6 4 (1.65%) NFS
6 4 (1.65%) Samba
6 4 (1.65%) VMware ESX
7 2 (0.82%) Hyper-V
8 1 (0.41%) BitLocker
8 1 (0.41%) Xen
Systems Management
1 13 (5.35%) SCCM
2 6 (2.47%) Backup Exec
3 3 (1.23%) AirWatch
3 3 (1.23%) SAP Afaria
4 2 (0.82%) OpenView
4 2 (0.82%) WSUS
5 1 (0.41%) BMC PATROL
5 1 (0.41%) Cisco CUCM
5 1 (0.41%) Control-M
5 1 (0.41%) McAfee ePO
5 1 (0.41%) NetBackup
5 1 (0.41%) SCOM
Vendors
1 97 (39.92%) Microsoft
2 28 (11.52%) Citrix
2 28 (11.52%) VMware
3 22 (9.05%) Cisco
4 19 (7.82%) Apple
5 16 (6.58%) HP
6 11 (4.53%) NetApp
7 9 (3.70%) Lotus
8 6 (2.47%) Google
8 6 (2.47%) Remedy
9 5 (2.06%) Oracle
10 4 (1.65%) CheckPoint
10 4 (1.65%) EMC
10 4 (1.65%) Isilon
11 3 (1.23%) Bloomberg
11 3 (1.23%) Red Hat
11 3 (1.23%) Sage
11 3 (1.23%) SAP
11 3 (1.23%) Siemens
12 2 (0.82%) Adobe
Barnoldswick, Lancashire
Send
Rate: From £16,000 to £16,000 per annum
Posted: 3 days ago
City of London
Mint
Rate: £8 - £12 per hour
Posted: 4 days ago
Manchester, Lancashire
Vertical IT
Rate: £120 - £150 per day
Posted: 5 days ago
Southampton, Hampshire
Haybrook IT Resourcing Ltd
Rate: Up to £15 per hour
Posted: 6 days ago
Hampshire
Hays Specialist Recruitment Ltd
Rate: £13.00 per annum
Posted: 20 days ago
Southampton
Spectrum IT
Rate: £80 - £90 per day
Posted: 25 days ago