The statistics below represent IT contracts advertised across the England region that had IT Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 21 January 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
21 Jan 2017
Same period 2016 Same period 2015
IT Support Analyst
UK / England
Rank 495 480 480
Rank change year-on-year
-15 0
Contract jobs requiring an IT Support Analyst 75 112 101
As % of all contract IT jobs located in England 0.18% 0.24% 0.22%
As % of the Job Titles category 0.19% 0.25% 0.23%
Number of daily rates quoted 31 54 35
Median daily rate £145 £160 £145
Median daily rate % change year-on-year
-9.37% +10.34%
90% offered a daily rate of more than £100 £114 £100
10% offered a daily rate of more than £210 £311 £215
UK excluding London median daily rate £130 £125 £163
% change year-on-year
+4.00% -23.07%
Number of hourly rates quoted 15 42 39
Median hourly rate £14.50 £13.85 £16.00
Median hourly rate % change year-on-year
+4.69% -13.43%
90% offered a hourly rate of more than £12.26 £9.50 £11.00
10% offered a hourly rate of more than £17.60 £19.30 £26.00
UK excluding London median hourly rate £12.75 £14.00 £16.00
% change year-on-year
-8.92% -12.50%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
38632 44173 43901
As % of all contract IT jobs located in England 94.71% 94.89% 94.66%
Number of daily rates quoted 25327 28502 28056
Median daily rate £425 £420 £400
Median daily rate % change year-on-year
+1.19% +5.00%
90% offered a daily rate of more than £255 £260 £238
10% offered a daily rate of more than £600 £600 £575
UK excluding London median daily rate £390 £375 £375
% change year-on-year
+4.00% -
Number of hourly rates quoted 1325 1597 1772
Median hourly rate £18.75 £17.50 £16.50
Median hourly rate % change year-on-year
+7.14% +6.06%
90% offered a hourly rate of more than £11.13 £10.50 £10.50
10% offered a hourly rate of more than £45.00 £47.50 £37.50
UK excluding London median hourly rate £17.50 £17.50 £16.00
% change year-on-year
- +9.37%

IT Support Analyst
Jobs Demand Trend in England

The demand trend of IT contracts across the England region that featured IT Support Analyst in the job title.

IT Support Analyst Jobs Demand Trend in England

IT Support Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support Analyst across the England region.

IT Support Analyst Daily Rate Trend in England

IT Support Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support Analyst across the England region over the 3 months to 21 January 2017.

IT Support Analyst Daily Rate Histogram in England

IT Support Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support Analyst across the England region.

IT Support Analyst Hourly Rate Trend in England

IT Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support Analyst within the England region over the 3 months to 21 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -13 30 £155 -22.50% 14
South East +12 16 £145 +13.72% 15
East of England -3 9 £213 -5.55% 2
South West +16 6 - - 1
Yorkshire +16 5 £130 +4.00% 6
East Midlands -4 4 £127 +11.40% 6
North West +28 3 £150 -29.41% 6
North East - 1 - -
IT Support Analyst
UK

IT Support Analyst Skill Set
Top 30 Related IT Skills in England

For the 6 months to 21 January 2017, IT Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring IT Support Analyst in the job title.

1 127 (64.47%) Windows
2 97 (49.24%) Active Directory
3 93 (47.21%) Microsoft
4 80 (40.61%) Windows 7
5 79 (40.10%) MS Office
6 62 (31.47%) MS Excel
7 60 (30.46%) ITIL
8 33 (16.75%) MS Exchange
9 26 (13.20%) Service Management
9 26 (13.20%) Finance
10 22 (11.17%) Citrix
11 18 (9.14%) Windows 10
11 18 (9.14%) Windows Server
12 16 (8.12%) Office 365
12 16 (8.12%) Windows 8
12 16 (8.12%) Windows XP
13 15 (7.61%) Analytical Skills
14 14 (7.11%) Exchange Server 2010
14 14 (7.11%) Smartphone
14 14 (7.11%) Cisco
15 13 (6.60%) Windows Server 2008
16 12 (6.09%) Incident Management
16 12 (6.09%) Retail
16 12 (6.09%) ITIL Certification
16 12 (6.09%) Blackberry
16 12 (6.09%) VMware
17 11 (5.58%) TCP/IP
18 10 (5.08%) SLA
18 10 (5.08%) Legal
18 10 (5.08%) Asset Management

IT Support Analyst Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 33 (16.75%) MS Exchange
2 14 (7.11%) Exchange Server 2010
3 9 (4.57%) Exchange Server 2007
3 9 (4.57%) SharePoint
4 8 (4.06%) Blackberry Enterprise Server
4 8 (4.06%) Exchange Server 2013
5 3 (1.52%) CMS
5 3 (1.52%) Exchange Server 2003
5 3 (1.52%) SharePoint 2010
5 3 (1.52%) Skype for Business
6 2 (1.02%) SharePoint 2013
7 1 (0.51%) IBM Notes
7 1 (0.51%) SharePoint Server
Applications
1 79 (40.10%) MS Office
2 62 (31.47%) MS Excel
3 10 (5.08%) MS PowerPoint
4 2 (1.02%) MS Visio
Business Applications
1 2 (1.02%) Remedy ITSM
1 2 (1.02%) SAP Oil and Gas
Cloud Services
1 16 (8.12%) Office 365
2 3 (1.52%) Google Drive
3 1 (0.51%) G Suite
3 1 (0.51%) Google Play
3 1 (0.51%) IaaS
3 1 (0.51%) PaaS
3 1 (0.51%) SaaS
Communications & Networking
1 11 (5.58%) TCP/IP
2 6 (3.05%) DHCP
2 6 (3.05%) DNS
2 6 (3.05%) LAN
2 6 (3.05%) VoIP
2 6 (3.05%) VPN
2 6 (3.05%) WAN
3 5 (2.54%) Internet
3 5 (2.54%) Wireless
4 4 (2.03%) IP Telephony
4 4 (2.03%) WebEx
5 3 (1.52%) Firewall
5 3 (1.52%) Skype
6 2 (1.02%) Remote Desktop
6 2 (1.02%) Wi-Fi
6 2 (1.02%) WLAN
7 1 (0.51%) DECT
7 1 (0.51%) Ethernet
7 1 (0.51%) VLAN
Database & Business Intelligence
1 4 (2.03%) SQL Server
2 2 (1.02%) MS Access
3 1 (0.51%) Essbase
3 1 (0.51%) MySQL
3 1 (0.51%) Oracle Database
3 1 (0.51%) Oracle Database 11g
Development Applications
1 4 (2.03%) JIRA
General
1 26 (13.20%) Finance
2 12 (6.09%) Retail
3 10 (5.08%) Legal
4 7 (3.55%) Banking
5 5 (2.54%) Law
5 5 (2.54%) Telecoms
6 4 (2.03%) Manufacturing
7 3 (1.52%) Cantonese Language
7 3 (1.52%) Mandarin Language
7 3 (1.52%) Marketing
8 2 (1.02%) Advertising
8 2 (1.02%) Aerospace
8 2 (1.02%) Electronics
8 2 (1.02%) Financial Institution
8 2 (1.02%) Front Office
8 2 (1.02%) Investment Banking
8 2 (1.02%) Pharmaceutical
9 1 (0.51%) Corporate Banking
9 1 (0.51%) Military
9 1 (0.51%) Private Banking
Libraries, Frameworks & Software Standards
1 1 (0.51%) FIX Protocol
1 1 (0.51%) J2EE
Miscellaneous
1 15 (7.61%) Analytical Skills
2 14 (7.11%) Smartphone
3 12 (6.09%) Blackberry
4 10 (5.08%) CMDB
5 8 (4.06%) Video Conferencing
6 6 (3.05%) iPad
6 6 (3.05%) iPhone
7 4 (2.03%) Computer Science
7 4 (2.03%) Handset
8 3 (1.52%) EPoS
8 3 (1.52%) Management Information System
9 2 (1.02%) Virtual Team
10 1 (0.51%) AS400
10 1 (0.51%) BYOD
10 1 (0.51%) Client/Server
10 1 (0.51%) Driving Licence
10 1 (0.51%) Enterprise Software
10 1 (0.51%) Mobile App
10 1 (0.51%) NHS
10 1 (0.51%) Replication
Operating Systems
1 127 (64.47%) Windows
2 80 (40.61%) Windows 7
3 18 (9.14%) Windows 10
3 18 (9.14%) Windows Server
4 16 (8.12%) Windows 8
4 16 (8.12%) Windows XP
5 13 (6.60%) Windows Server 2008
6 9 (4.57%) Windows Server 2012
7 7 (3.55%) Apple iOS
7 7 (3.55%) Mac OS X
8 6 (3.05%) Windows Mobile
9 5 (2.54%) Android
9 5 (2.54%) Windows Server 2003
10 3 (1.52%) Linux
10 3 (1.52%) Windows Vista
11 1 (0.51%) Mac OS
11 1 (0.51%) Red Hat Enterprise Linux
11 1 (0.51%) Unix
11 1 (0.51%) Windows 2000
Processes & Methodologies
1 60 (30.46%) ITIL
2 26 (13.20%) Service Management
3 12 (6.09%) Incident Management
4 10 (5.08%) Asset Management
5 7 (3.55%) ITIL V3
6 6 (3.05%) Migration
6 6 (3.05%) Time Management
7 5 (2.54%) ITSM
8 4 (2.03%) Configuration Management
8 4 (2.03%) Problem Management
8 4 (2.03%) Service Delivery
9 3 (1.52%) Continuous Improvement
9 3 (1.52%) Data Migration
9 3 (1.52%) E-Discovery
9 3 (1.52%) Forensic Analysis
9 3 (1.52%) ITIL V2
9 3 (1.52%) Project Management
9 3 (1.52%) Root Cause Analysis
10 2 (1.02%) Process Improvement
10 2 (1.02%) Workflow
Programming Languages
1 7 (3.55%) SQL
2 4 (2.03%) VBA
3 3 (1.52%) PowerShell
4 2 (1.02%) VBScript
5 1 (0.51%) C
5 1 (0.51%) C#
5 1 (0.51%) C++
5 1 (0.51%) COBOL
5 1 (0.51%) JavaScript
5 1 (0.51%) VB
Qualifications
1 12 (6.09%) ITIL Certification
2 9 (4.57%) Microsoft Certification
3 8 (4.06%) Degree
4 6 (3.05%) MCP
4 6 (3.05%) Security Cleared
5 5 (2.54%) SC Cleared
6 4 (2.03%) MCSE
7 3 (1.52%) BPSS Clearance
7 3 (1.52%) CCNA
7 3 (1.52%) Cisco Certification
7 3 (1.52%) CTC Cleared
8 2 (1.02%) DBS Check
8 2 (1.02%) DV Cleared
8 2 (1.02%) ECDL
8 2 (1.02%) ITIL Foundation Certificate
9 1 (0.51%) A+ Certification
9 1 (0.51%) MCDST
9 1 (0.51%) MCITP
9 1 (0.51%) MCTS
9 1 (0.51%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 10 (5.08%) SLA
2 2 (1.02%) Disclosure Scotland
System Software
1 97 (49.24%) Active Directory
2 8 (4.06%) VMware Infrastructure
3 6 (3.05%) XenApp
4 5 (2.54%) Virtual Machines
5 4 (2.03%) vSphere
6 3 (1.52%) XenDesktop
7 2 (1.02%) Hyper-V
8 1 (0.51%) Microsoft App-V
8 1 (0.51%) Terminal Server
8 1 (0.51%) Virtual Desktop
8 1 (0.51%) Virtual Servers
Systems Management
1 5 (2.54%) AirWatch
1 5 (2.54%) SCCM
2 4 (2.03%) Microsoft Intune
3 3 (1.52%) Backup Exec
4 2 (1.02%) SCSM
5 1 (0.51%) DameWare
5 1 (0.51%) ServiceCenter
Vendors
1 93 (47.21%) Microsoft
2 22 (11.17%) Citrix
3 14 (7.11%) Cisco
4 12 (6.09%) VMware
5 9 (4.57%) HP
6 7 (3.55%) Apple
7 6 (3.05%) Google
7 6 (3.05%) SAP
8 5 (2.54%) ServiceNow
9 4 (2.03%) Avaya
9 4 (2.03%) Dell
9 4 (2.03%) Oracle
10 3 (1.52%) Bloomberg
10 3 (1.52%) LANDesk
10 3 (1.52%) Remedy
11 2 (1.02%) arcserve
11 2 (1.02%) Veeam
11 2 (1.02%) Wyse
12 1 (0.51%) CheckPoint
12 1 (0.51%) Reuters
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