The table below looks at the statistics for the IT Support Analyst role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support Analyst in their job title over the 3 months to 20 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
20 Aug 2014
Same period 2013 Same period 2012
IT Support Analyst
Rank 495 474 486
Rank change year-on-year
-21 +12
Contract jobs requiring an IT Support Analyst 84 78 73
As % of all contract IT jobs located in England 0.17% 0.16% 0.14%
As % of the Job Titles category 0.18% 0.17% 0.15%
Number of daily rates quoted 23 24 21
Average daily rate
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£145 £134 £150
Average daily rate % change year-on-year
+8.41% -10.83%
90% offered a daily rate of more than £96 £107 £105
10% offered a daily rate of more than £232 £280 £350
UK excluding London average daily rate £150 £130 £150
% change year-on-year
+15.38% -13.33%
Number of hourly rates quoted 19 36 22
Average hourly rate £13.00 £15.50 £13.75
Average hourly rate % change year-on-year
-16.12% +12.72%
90% offered a hourly rate of more than £9.20 £10.00 £12.00
10% offered a hourly rate of more than £23.40 £19.38 £18.73
UK excluding London average hourly rate £12.54 £13.00 £13.75
% change year-on-year
-3.51% -5.45%
IT Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
46312 45019 50103
As % of all contract IT jobs located in England 92.50% 92.74% 92.84%
Number of daily rates quoted 28584 27333 28780
Average daily rate £400 £400 £390
Average daily rate % change year-on-year
- +2.56%
90% offered a daily rate of more than £225 £235 £235
10% offered a daily rate of more than £550 £575 £575
UK excluding London average daily rate £350 £350 £340
% change year-on-year
- +2.94%
Number of hourly rates quoted 1836 1956 2521
Average hourly rate £17.00 £17.50 £19.50
Average hourly rate % change year-on-year
-2.85% -10.25%
90% offered a hourly rate of more than £10.50 £11.00 £11.50
10% offered a hourly rate of more than £37.80 £40.00 £41.50
UK excluding London average hourly rate £16.50 £17.00 £18.68
% change year-on-year
-2.94% -8.98%

IT Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing IT Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

IT Support Analyst Jobs Demand Trend in England

IT Support Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support Analyst across the England region.

IT Support Analyst Daily Rate Trend in England

IT Support Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support Analyst across the England region over the 3 months to 20 August 2014.

IT Support Analyst Daily Rate Histogram in England

IT Support Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support Analyst across the England region.

IT Support Analyst Hourly Rate Trend in England

IT Support Analyst
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing IT Support Analyst across the England region over the 3 months to 20 August 2014.

IT Support Analyst Hourly Rate Histogram in England

IT Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IT Support Analyst within the England region over the 3 months to 20 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +14 26 £269 +119.38% 9
London +11 26 £128 -38.55% 17
East of England -14 13 £95 -57.77% 7
East Midlands +15 8 £200 - 1
Yorkshire -3 6 £150 +40.18% 3
North West -7 2 - - 2
West Midlands -16 2 - - 2
North East - 1 - -
South West - - - - 6
IT Support Analyst
UK

IT Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 20 August 2014, IT contractor jobs across the England region that cited IT Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support Analyst in their job title.

1 105 (72.41%) Windows
2 83 (57.24%) Active Directory
3 63 (43.45%) Microsoft
4 62 (42.76%) MS Office
5 55 (37.93%) Windows 7
6 45 (31.03%) MS Excel
7 40 (27.59%) MS Exchange
8 34 (23.45%) Windows XP
9 33 (22.76%) ITIL
10 30 (20.69%) Citrix
11 21 (14.48%) TCP/IP
12 20 (13.79%) Blackberry
13 18 (12.41%) Windows Server 2008
14 16 (11.03%) Finance
15 15 (10.34%) Windows Server 2003
16 14 (9.66%) SLA
17 13 (8.97%) DNS
17 13 (8.97%) DHCP
17 13 (8.97%) Exchange Server 2010
18 12 (8.28%) WAN
18 12 (8.28%) SQL Server
18 12 (8.28%) VMware
19 10 (6.90%) Microsoft Certification
20 9 (6.21%) Degree
21 8 (5.52%) Manufacturing
21 8 (5.52%) Incident Management
21 8 (5.52%) Windows 8
21 8 (5.52%) Windows Server 2012
22 7 (4.83%) Law
22 7 (4.83%) Cisco

IT Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 20 August 2014, IT contractor jobs across the England region that cited IT Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 40 (27.59%) MS Exchange
2 13 (8.97%) Exchange Server 2010
3 6 (4.14%) SharePoint
3 6 (4.14%) SharePoint 2010
4 2 (1.38%) Blackberry Enterprise Server
4 2 (1.38%) Exchange Server 2003
4 2 (1.38%) Exchange Server 2007
5 1 (0.69%) Exchange Server 5.5
5 1 (0.69%) Exchange Server 2000
5 1 (0.69%) SAS
5 1 (0.69%) IIS
5 1 (0.69%) IBM Notes
5 1 (0.69%) Lotus Domino
5 1 (0.69%) SharePoint 2013
5 1 (0.69%) Exchange Server 2013
Applications
1 62 (42.76%) MS Office
2 45 (31.03%) MS Excel
3 3 (2.07%) MS PowerPoint
Business Applications
1 2 (1.38%) Remedy ITSM
2 1 (0.69%) Temenos T24
2 1 (0.69%) SAP Oil and Gas
Cloud Services
1 1 (0.69%) Office 365
Communications & Networking
1 21 (14.48%) TCP/IP
2 13 (8.97%) DHCP
2 13 (8.97%) DNS
3 12 (8.28%) WAN
4 7 (4.83%) LAN
5 4 (2.76%) VoIP
5 4 (2.76%) Ethernet
5 4 (2.76%) Intranet
5 4 (2.76%) Internet
6 3 (2.07%) Firewall
7 2 (1.38%) VPN
7 2 (1.38%) Extranet
8 1 (0.69%) Wi-Fi
8 1 (0.69%) Wireless
8 1 (0.69%) iSCSI
Database & Business Intelligence
1 12 (8.28%) SQL Server
2 2 (1.38%) MySQL
3 1 (0.69%) SQL Server 2005
3 1 (0.69%) SQL Server 2008
General
1 16 (11.03%) Finance
2 8 (5.52%) Manufacturing
3 7 (4.83%) Law
4 5 (3.45%) Banking
5 4 (2.76%) Legal
6 3 (2.07%) Retail
6 3 (2.07%) Telecoms
7 1 (0.69%) International Banking
7 1 (0.69%) Marketing
7 1 (0.69%) Mandarin Language
7 1 (0.69%) Publishing
7 1 (0.69%) Pharmaceutical
7 1 (0.69%) Financial Institution
7 1 (0.69%) Back Office
7 1 (0.69%) Electronics
Libraries, Frameworks & Software Standards
1 3 (2.07%) .NET
1 3 (2.07%) Flash
2 2 (1.38%) .NET Framework
2 2 (1.38%) Application Packaging
Miscellaneous
1 20 (13.79%) Blackberry
2 5 (3.45%) iPhone
2 5 (3.45%) iPad
2 5 (3.45%) Enterprise Software
3 4 (2.76%) AS400
4 3 (2.07%) Management Information System
4 3 (2.07%) Video Conferencing
5 2 (1.38%) Computer Science
6 1 (0.69%) CMDB
6 1 (0.69%) Fat Client
6 1 (0.69%) DTV
6 1 (0.69%) Digital Media
6 1 (0.69%) Handset
6 1 (0.69%) Replication
6 1 (0.69%) Statistics
6 1 (0.69%) Client/Server
6 1 (0.69%) EPoS
6 1 (0.69%) NHS
6 1 (0.69%) Thin Client
Operating Systems
1 105 (72.41%) Windows
2 55 (37.93%) Windows 7
3 34 (23.45%) Windows XP
4 18 (12.41%) Windows Server 2008
5 15 (10.34%) Windows Server 2003
6 8 (5.52%) Windows 8
6 8 (5.52%) Windows Server 2012
7 6 (4.14%) Mac OS X
7 6 (4.14%) Windows 2000
8 5 (3.45%) Windows 2000 Server
8 5 (3.45%) Windows Vista
9 3 (2.07%) Android
9 3 (2.07%) Apple iOS
10 2 (1.38%) Linux
10 2 (1.38%) Windows Mobile
11 1 (0.69%) UNIX
11 1 (0.69%) Mac OS
Processes & Methodologies
1 33 (22.76%) ITIL
2 8 (5.52%) Incident Management
3 6 (4.14%) ERP
4 5 (3.45%) Service Management
4 5 (3.45%) Asset Management
4 5 (3.45%) Document Management
4 5 (3.45%) Problem Management
5 4 (2.76%) Continuous Improvement
5 4 (2.76%) Migration
5 4 (2.76%) Service Delivery
6 3 (2.07%) ITSM
6 3 (2.07%) Change Control
6 3 (2.07%) Software Deployment
7 2 (1.38%) Performance Monitoring
7 2 (1.38%) Time Management
7 2 (1.38%) Data Entry
7 2 (1.38%) Project Planning
7 2 (1.38%) Validation
7 2 (1.38%) Business Continuity
7 2 (1.38%) Disaster Recovery
Programming Languages
1 5 (3.45%) SQL
2 4 (2.76%) Java
3 2 (1.38%) PowerShell
4 1 (0.69%) JavaScript
Qualifications
1 10 (6.90%) Microsoft Certification
2 9 (6.21%) Degree
3 7 (4.83%) MCSE
4 6 (4.14%) Security Cleared
5 5 (3.45%) SC Cleared
5 5 (3.45%) MCP
6 3 (2.07%) A+ Certification
7 2 (1.38%) MCSA
7 2 (1.38%) MCDST
7 2 (1.38%) NVQ Level 3
8 1 (0.69%) ITIL Foundation Certificate
8 1 (0.69%) CCA
8 1 (0.69%) Citrix Certification
8 1 (0.69%) MOS
8 1 (0.69%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 14 (9.66%) SLA
2 2 (1.38%) Sarbanes-Oxley
System Software
1 83 (57.24%) Active Directory
2 5 (3.45%) VMware Infrastructure
3 3 (2.07%) Terminal Services
4 2 (1.38%) XenApp
5 1 (0.69%) XenDesktop
5 1 (0.69%) vSphere
5 1 (0.69%) VMware ESXi
5 1 (0.69%) Citrix Presentation Server
5 1 (0.69%) VMware Server
5 1 (0.69%) Hyper-V
Systems Management
1 5 (3.45%) SCCM
2 1 (0.69%) Norton AntiVirus
2 1 (0.69%) Backup Exec
2 1 (0.69%) WSUS
Vendors
1 63 (43.45%) Microsoft
2 30 (20.69%) Citrix
3 12 (8.28%) VMware
4 7 (4.83%) Cisco
5 6 (4.14%) HP
6 4 (2.76%) Dell
7 3 (2.07%) Remedy
8 2 (1.38%) Wyse
8 2 (1.38%) Apple
8 2 (1.38%) Alcatel-Lucent
8 2 (1.38%) SAP
8 2 (1.38%) Mitel
8 2 (1.38%) Capita
8 2 (1.38%) ServiceNow
9 1 (0.69%) WatchGuard
9 1 (0.69%) Veeam
9 1 (0.69%) jBASE
9 1 (0.69%) JBoss
9 1 (0.69%) Oracle
9 1 (0.69%) Adobe
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