The table below looks at the statistics for the IT Support Analyst role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support Analyst in their job title over the 3 months to 27 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 May 2015
Same period 2014 Same period 2013
IT Support Analyst
Rank 523 504 457
Rank change year-on-year
-19 -47
Contract jobs requiring an IT Support Analyst 63 59 63
As % of all contract IT jobs located in England 0.13% 0.12% 0.15%
As % of the Job Titles category 0.14% 0.13% 0.16%
Number of daily rates quoted 26 16 17
Average daily rate
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£153 £150 £210
Average daily rate % change year-on-year
+1.66% -28.57%
90% offered a daily rate of more than £125 £105 £131
10% offered a daily rate of more than £223 £259 £325
UK excluding London average daily rate £148 £138 £210
% change year-on-year
+7.27% -34.52%
Number of hourly rates quoted 14 21 24
Average hourly rate £13.00 £13.50 £13.50
Average hourly rate % change year-on-year
-3.70% -
90% offered a hourly rate of more than £11.63 £10.00 £11.00
10% offered a hourly rate of more than £20.10 £20.00 £17.49
UK excluding London average hourly rate £13.00 £13.50 £13.50
% change year-on-year
-3.70% -
IT Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
46284 44438 38725
As % of all contract IT jobs located in England 92.36% 92.57% 92.63%
Number of daily rates quoted 29150 27994 22829
Average daily rate £400 £400 £400
Average daily rate % change year-on-year
+0.12% -0.12%
90% offered a daily rate of more than £250 £235 £240
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1807 1851 1995
Average hourly rate £16.83 £17.00 £19.00
Average hourly rate % change year-on-year
-1.02% -10.52%
90% offered a hourly rate of more than £11.00 £10.50 £11.21
10% offered a hourly rate of more than £40.60 £40.00 £41.50
UK excluding London average hourly rate £16.16 £16.50 £17.50
% change year-on-year
-2.06% -5.71%

IT Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing IT Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

IT Support Analyst Jobs Demand Trend in England

IT Support Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support Analyst across the England region.

IT Support Analyst Daily Rate Trend in England

IT Support Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support Analyst across the England region over the 3 months to 27 May 2015.

IT Support Analyst Daily Rate Histogram in England

IT Support Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support Analyst across the England region.

IT Support Analyst Hourly Rate Trend in England

IT Support Analyst
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing IT Support Analyst across the England region over the 3 months to 27 May 2015.

IT Support Analyst Hourly Rate Histogram in England

IT Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IT Support Analyst within the England region over the 3 months to 27 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +21 26 £160 -12.32% 12
South East -16 17 £150 +7.14% 10
East of England 0 6 £160 - 4
South West +8 4 - - 5
West Midlands - 4 £125 - 3
East Midlands -20 3 - -
North West -21 2 £150 +9.09% 1
Yorkshire -20 1 - - 5
IT Support Analyst
UK

IT Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 27 May 2015, IT contractor jobs across the England region that cited IT Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support Analyst in their job title.

1 95 (73.08%) Windows
2 61 (46.92%) Active Directory
3 58 (44.62%) Microsoft
4 49 (37.69%) MS Office
4 49 (37.69%) Windows 7
5 44 (33.85%) ITIL
6 32 (24.62%) Windows Server 2008
7 27 (20.77%) MS Excel
8 26 (20.00%) Windows XP
8 26 (20.00%) VMware
9 22 (16.92%) Finance
10 21 (16.15%) MS Exchange
10 21 (16.15%) HP
11 20 (15.38%) SCCM
12 19 (14.62%) Citrix
13 16 (12.31%) LAN
13 16 (12.31%) SQL
14 14 (10.77%) Wireless
14 14 (10.77%) DNS
15 13 (10.00%) Cisco
15 13 (10.00%) Dell
15 13 (10.00%) DHCP
15 13 (10.00%) SharePoint
16 12 (9.23%) Windows Server 2003
16 12 (9.23%) Office 365
16 12 (9.23%) Windows Server 2012
17 11 (8.46%) Analytical Skills
17 11 (8.46%) TCP/IP
17 11 (8.46%) WAN
18 10 (7.69%) ITIL Certification

IT Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 27 May 2015, IT contractor jobs across the England region that cited IT Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 21 (16.15%) MS Exchange
2 13 (10.00%) SharePoint
3 8 (6.15%) IBM Notes
3 8 (6.15%) Exchange Server 2010
4 7 (5.38%) SharePoint 2010
4 7 (5.38%) Lotus Domino
5 6 (4.62%) IIS
6 4 (3.08%) Blackberry Enterprise Server
7 2 (1.54%) Exchange Server 2003
7 2 (1.54%) Lync
8 1 (0.77%) SharePoint 2013
8 1 (0.77%) Exchange Server 2013
8 1 (0.77%) Confluence
Applications
1 49 (37.69%) MS Office
2 27 (20.77%) MS Excel
3 1 (0.77%) Spreadsheet
3 1 (0.77%) Adobe Creative Suite
Business Applications
1 2 (1.54%) CODA-Financials
Cloud Services
1 12 (9.23%) Office 365
2 2 (1.54%) Google Apps
3 1 (0.77%) Symantec.cloud
Communications & Networking
1 16 (12.31%) LAN
2 14 (10.77%) DNS
2 14 (10.77%) Wireless
3 13 (10.00%) DHCP
4 11 (8.46%) TCP/IP
4 11 (8.46%) WAN
5 9 (6.92%) Firewall
5 9 (6.92%) VoIP
6 7 (5.38%) VPN
7 5 (3.85%) SAN
8 3 (2.31%) IP Telephony
9 2 (1.54%) VLAN
9 2 (1.54%) Wi-Fi
9 2 (1.54%) Extranet
9 2 (1.54%) MPLS
10 1 (0.77%) Intranet
10 1 (0.77%) Internet
10 1 (0.77%) WLAN
10 1 (0.77%) Ethernet
Database & Business Intelligence
1 7 (5.38%) SQL Server
2 1 (0.77%) SQL Server 2012
Development Applications
1 1 (0.77%) Subversion
1 1 (0.77%) JIRA
General
1 22 (16.92%) Finance
2 9 (6.92%) Telecoms
3 8 (6.15%) Legal
4 7 (5.38%) Retail
5 6 (4.62%) Manufacturing
6 5 (3.85%) Law
7 2 (1.54%) Multimedia
7 2 (1.54%) Marketing
7 2 (1.54%) French Language
7 2 (1.54%) Pharmaceutical
8 1 (0.77%) Financial Institution
8 1 (0.77%) Automotive
8 1 (0.77%) Advertising
8 1 (0.77%) Publishing
8 1 (0.77%) Banking
Libraries, Frameworks & Software Standards
1 2 (1.54%) ODBC
2 1 (0.77%) .NET
2 1 (0.77%) CSS
2 1 (0.77%) Web Services
Miscellaneous
1 11 (8.46%) Analytical Skills
2 10 (7.69%) Blackberry
3 5 (3.85%) Clustering
3 5 (3.85%) iPhone
4 4 (3.08%) Smartphone
4 4 (3.08%) Video Conferencing
4 4 (3.08%) FMCG
5 2 (1.54%) SecurID
5 2 (1.54%) Management Information System
5 2 (1.54%) BYOD
5 2 (1.54%) iPad
6 1 (0.77%) Mobile Computing
6 1 (0.77%) NHS
6 1 (0.77%) Social Media
Operating Systems
1 95 (73.08%) Windows
2 49 (37.69%) Windows 7
3 32 (24.62%) Windows Server 2008
4 26 (20.00%) Windows XP
5 12 (9.23%) Windows Server 2003
5 12 (9.23%) Windows Server 2012
6 10 (7.69%) Windows 8
7 5 (3.85%) Mac OS X
7 5 (3.85%) Linux
8 4 (3.08%) VMS
8 4 (3.08%) OpenVMS
8 4 (3.08%) Apple iOS
9 3 (2.31%) Windows Vista
9 3 (2.31%) Android
10 2 (1.54%) Windows CE
10 2 (1.54%) Windows Phone
11 1 (0.77%) Mac OS
Processes & Methodologies
1 44 (33.85%) ITIL
2 9 (6.92%) Incident Management
3 8 (6.15%) ITSM
4 6 (4.62%) Project Management
4 6 (4.62%) Systems Analysis
4 6 (4.62%) Infrastructure Management
4 6 (4.62%) Change Control
5 5 (3.85%) Problem Management
5 5 (3.85%) Time Management
5 5 (3.85%) Service Management
6 4 (3.08%) Service Delivery
6 4 (3.08%) Disaster Recovery
6 4 (3.08%) Project Planning
6 4 (3.08%) Continuous Improvement
7 2 (1.54%) Software Deployment
7 2 (1.54%) Mobile Device Management
7 2 (1.54%) Service Desk Management
7 2 (1.54%) Coaching
7 2 (1.54%) Software Testing
7 2 (1.54%) Business Intelligence
Programming Languages
1 16 (12.31%) SQL
2 8 (6.15%) PowerShell
3 6 (4.62%) VBScript
4 2 (1.54%) Perl
5 1 (0.77%) PHP
5 1 (0.77%) VB
Qualifications
1 10 (7.69%) ITIL Certification
2 8 (6.15%) Degree
2 8 (6.15%) Microsoft Certification
3 5 (3.85%) MCSE
4 3 (2.31%) VMware Certified Professional (VCP)
5 2 (1.54%) MCP
6 1 (0.77%) A+ Certification
Quality Assurance & Compliance
1 8 (6.15%) SLA
2 1 (0.77%) Sarbanes-Oxley
2 1 (0.77%) QA
System Software
1 61 (46.92%) Active Directory
2 9 (6.92%) VMware Infrastructure
3 6 (4.62%) Hyper-V
4 4 (3.08%) Citrix Presentation Server
5 3 (2.31%) XenApp
5 3 (2.31%) vSphere
6 2 (1.54%) VMware ESX
Systems Management
1 20 (15.38%) SCCM
2 5 (3.85%) WSUS
2 5 (3.85%) AirWatch
3 3 (2.31%) Backup Exec
4 2 (1.54%) Norton AntiVirus
5 1 (0.77%) OpenView
5 1 (0.77%) Tivoli Storage Manager
5 1 (0.77%) Control-M
5 1 (0.77%) Puppet
Vendors
1 58 (44.62%) Microsoft
2 26 (20.00%) VMware
3 21 (16.15%) HP
4 19 (14.62%) Citrix
5 13 (10.00%) Dell
5 13 (10.00%) Cisco
6 8 (6.15%) Lotus
7 6 (4.62%) Apple
7 6 (4.62%) Symantec
7 6 (4.62%) Oracle
7 6 (4.62%) LANDesk
8 5 (3.85%) Adobe
8 5 (3.85%) McAfee
9 4 (3.08%) Wyse
9 4 (3.08%) Mitel
10 3 (2.31%) Nortel
11 2 (1.54%) MicroStrategy
11 2 (1.54%) CODA
11 2 (1.54%) Sage
11 2 (1.54%) Altiris
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