The table below looks at the statistics for the IT Support Analyst role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support Analyst in their job title over the 3 months to 20 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
20 Oct 2014
Same period 2013 Same period 2012
IT Support Analyst
Rank 497 496 492
Rank change year-on-year
-1 -4
Contract jobs requiring an IT Support Analyst 91 64 72
As % of all contract IT jobs located in England 0.17% 0.13% 0.14%
As % of the Job Titles category 0.19% 0.14% 0.15%
Number of daily rates quoted 33 17 23
Average daily rate
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£160 £160 £140
Average daily rate % change year-on-year
- +14.28%
90% offered a daily rate of more than £96 £106 £97
10% offered a daily rate of more than £233 £203 £290
UK excluding London average daily rate £150 £150 £150
Number of hourly rates quoted 33 29 26
Average hourly rate £16.50 £16.00 £15.38
Average hourly rate % change year-on-year
+3.12% +4.06%
90% offered a hourly rate of more than £11.00 £10.20 £11.50
10% offered a hourly rate of more than £22.40 £19.50 £20.00
UK excluding London average hourly rate £15.88 £14.00 £15.00
% change year-on-year
+13.39% -6.66%
IT Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
48174 44665 47924
As % of all contract IT jobs located in England 90.65% 92.87% 93.28%
Number of daily rates quoted 30490 27603 27558
Average daily rate £400 £400 £400
90% offered a daily rate of more than £225 £230 £235
10% offered a daily rate of more than £575 £575 £575
UK excluding London average daily rate £363 £350 £350
% change year-on-year
+3.57% -
Number of hourly rates quoted 1960 1930 2386
Average hourly rate £16.50 £17.00 £18.50
Average hourly rate % change year-on-year
-2.94% -8.10%
90% offered a hourly rate of more than £10.50 £11.00 £11.00
10% offered a hourly rate of more than £40.00 £40.00 £42.00
UK excluding London average hourly rate £16.50 £16.20 £17.50
% change year-on-year
+1.85% -7.42%

IT Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing IT Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

IT Support Analyst Jobs Demand Trend in England

IT Support Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support Analyst across the England region.

IT Support Analyst Daily Rate Trend in England

IT Support Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support Analyst across the England region over the 3 months to 20 October 2014.

IT Support Analyst Daily Rate Histogram in England

IT Support Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support Analyst across the England region.

IT Support Analyst Hourly Rate Trend in England

IT Support Analyst
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing IT Support Analyst across the England region over the 3 months to 20 October 2014.

IT Support Analyst Hourly Rate Histogram in England

IT Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IT Support Analyst within the England region over the 3 months to 20 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +38 42 £160 -8.57% 18
South East -11 21 £200 +33.33% 9
East of England -25 15 £150 +42.85% 2
West Midlands - 4 £140 - 3
East Midlands +7 3 - -
Yorkshire -5 2 £123 +14.48% 4
North West -11 2 - - 3
South West -37 1 - - 3
IT Support Analyst
UK

IT Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 20 October 2014, IT contractor jobs across the England region that cited IT Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support Analyst in their job title.

1 124 (74.25%) Windows
2 94 (56.29%) Active Directory
3 78 (46.71%) MS Office
4 69 (41.32%) Microsoft
5 60 (35.93%) MS Excel
6 59 (35.33%) Windows 7
7 47 (28.14%) MS Exchange
8 39 (23.35%) Windows XP
9 38 (22.75%) Citrix
10 30 (17.96%) Windows Server 2008
11 29 (17.37%) ITIL
12 24 (14.37%) Blackberry
13 22 (13.17%) VMware
14 21 (12.57%) Finance
15 17 (10.18%) TCP/IP
16 16 (9.58%) Windows Server 2003
16 16 (9.58%) Incident Management
17 15 (8.98%) Exchange Server 2010
18 14 (8.38%) DHCP
19 13 (7.78%) WAN
19 13 (7.78%) DNS
20 12 (7.19%) Microsoft Certification
20 12 (7.19%) Windows Server 2012
21 11 (6.59%) VMware Infrastructure
22 10 (5.99%) Windows Vista
23 9 (5.39%) SQL Server
23 9 (5.39%) LAN
23 9 (5.39%) Degree
23 9 (5.39%) Windows 8
24 8 (4.79%) Document Management

IT Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 20 October 2014, IT contractor jobs across the England region that cited IT Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 47 (28.14%) MS Exchange
2 15 (8.98%) Exchange Server 2010
3 7 (4.19%) SharePoint
4 5 (2.99%) SharePoint 2010
5 4 (2.40%) Exchange Server 2007
5 4 (2.40%) Exchange Server 2003
6 3 (1.80%) IIS
7 2 (1.20%) IBM Notes
7 2 (1.20%) Lotus Domino
7 2 (1.20%) Blackberry Enterprise Server
8 1 (0.60%) WorkSite
8 1 (0.60%) JBoss
8 1 (0.60%) SharePoint 2013
Applications
1 78 (46.71%) MS Office
2 60 (35.93%) MS Excel
3 5 (2.99%) MS PowerPoint
4 1 (0.60%) MS Visio
Business Applications
1 2 (1.20%) Remedy ITSM
2 1 (0.60%) SAP Oil and Gas
Cloud Services
1 3 (1.80%) Office 365
2 1 (0.60%) Amazon AWS
2 1 (0.60%) Google Apps
Communications & Networking
1 17 (10.18%) TCP/IP
2 14 (8.38%) DHCP
3 13 (7.78%) WAN
3 13 (7.78%) DNS
4 9 (5.39%) LAN
5 6 (3.59%) VPN
6 5 (2.99%) VoIP
7 4 (2.40%) Intranet
7 4 (2.40%) Internet
8 3 (1.80%) Wireless
9 2 (1.20%) IP Telephony
9 2 (1.20%) Extranet
10 1 (0.60%) 3G
10 1 (0.60%) DSL
10 1 (0.60%) Telnet
10 1 (0.60%) Wi-Fi
10 1 (0.60%) Cisco IPT
10 1 (0.60%) PuTTY
Database & Business Intelligence
1 9 (5.39%) SQL Server
2 1 (0.60%) SQL Server 2005
2 1 (0.60%) SQL Server 2008
General
1 21 (12.57%) Finance
2 6 (3.59%) Banking
3 5 (2.99%) Law
3 5 (2.99%) Legal
4 4 (2.40%) Manufacturing
4 4 (2.40%) Telecoms
5 3 (1.80%) Mandarin Language
6 2 (1.20%) Advertising
7 1 (0.60%) Publishing
7 1 (0.60%) Pharmaceutical
7 1 (0.60%) Front Office
7 1 (0.60%) Back Office
7 1 (0.60%) Electronics
7 1 (0.60%) International Banking
7 1 (0.60%) Marketing
Libraries, Frameworks & Software Standards
1 4 (2.40%) .NET
2 2 (1.20%) .NET Framework
2 2 (1.20%) Application Packaging
3 1 (0.60%) Web Services
Miscellaneous
1 24 (14.37%) Blackberry
2 8 (4.79%) Management Information System
3 6 (3.59%) iPad
3 6 (3.59%) Analytical Skills
4 5 (2.99%) Video Conferencing
5 3 (1.80%) NHS
5 3 (1.80%) iPhone
6 2 (1.20%) Enterprise Software
6 2 (1.20%) Client/Server
6 2 (1.20%) Computer Science
6 2 (1.20%) Replication
6 2 (1.20%) Clustering
7 1 (0.60%) PDA
7 1 (0.60%) Statistics
7 1 (0.60%) Mathematics
7 1 (0.60%) CMDB
7 1 (0.60%) Fat Client
7 1 (0.60%) FMCG
7 1 (0.60%) EPoS
7 1 (0.60%) Thin Client
Operating Systems
1 124 (74.25%) Windows
2 59 (35.33%) Windows 7
3 39 (23.35%) Windows XP
4 30 (17.96%) Windows Server 2008
5 16 (9.58%) Windows Server 2003
6 12 (7.19%) Windows Server 2012
7 10 (5.99%) Windows Vista
8 9 (5.39%) Windows 8
9 8 (4.79%) Mac OS X
10 5 (2.99%) Windows 2000
11 4 (2.40%) Linux
11 4 (2.40%) Apple iOS
11 4 (2.40%) Android
12 2 (1.20%) Mac OS
12 2 (1.20%) Windows Mobile
13 1 (0.60%) UNIX
13 1 (0.60%) Mac OS X Server
13 1 (0.60%) Windows 2000 Server
Processes & Methodologies
1 29 (17.37%) ITIL
2 16 (9.58%) Incident Management
3 8 (4.79%) Document Management
4 5 (2.99%) Service Management
4 5 (2.99%) Problem Management
5 4 (2.40%) Change Control
6 3 (1.80%) Requirements Analysis
6 3 (1.80%) ITIL V3
6 3 (1.80%) ERP
6 3 (1.80%) Asset Management
6 3 (1.80%) ITSM
6 3 (1.80%) Migration
6 3 (1.80%) Information Security
7 2 (1.20%) Validation
7 2 (1.20%) IT Governance
7 2 (1.20%) Change Management
7 2 (1.20%) Time Management
7 2 (1.20%) Data Entry
7 2 (1.20%) Project Planning
7 2 (1.20%) Performance Monitoring
Programming Languages
1 6 (3.59%) SQL
2 4 (2.40%) PowerShell
3 2 (1.20%) VBScript
3 2 (1.20%) VBA
4 1 (0.60%) PowerHouse
4 1 (0.60%) VB6
4 1 (0.60%) C
4 1 (0.60%) JavaScript
4 1 (0.60%) VB
4 1 (0.60%) VB.NET
Qualifications
1 12 (7.19%) Microsoft Certification
2 9 (5.39%) Degree
3 8 (4.79%) MCSE
4 7 (4.19%) MCP
5 3 (1.80%) Security Cleared
5 3 (1.80%) MCSA
6 2 (1.20%) MCDST
6 2 (1.20%) SC Cleared
7 1 (0.60%) NVQ Level 3
7 1 (0.60%) ITIL Foundation Certificate
7 1 (0.60%) MCTS
7 1 (0.60%) MCITP
7 1 (0.60%) A+ Certification
7 1 (0.60%) ITIL Certification
7 1 (0.60%) MOS
Quality Assurance & Compliance
1 8 (4.79%) SLA
2 2 (1.20%) Sarbanes-Oxley
System Software
1 94 (56.29%) Active Directory
2 11 (6.59%) VMware Infrastructure
3 4 (2.40%) Hyper-V
4 3 (1.80%) XenApp
5 2 (1.20%) XenDesktop
5 2 (1.20%) Terminal Services
6 1 (0.60%) VMware Workstation
6 1 (0.60%) Citrix Presentation Server
6 1 (0.60%) MetaFrame
6 1 (0.60%) vSphere
6 1 (0.60%) VMware ESXi
Systems Management
1 8 (4.79%) SCCM
2 4 (2.40%) WSUS
3 1 (0.60%) Norton AntiVirus
3 1 (0.60%) NetBackup
3 1 (0.60%) Backup Exec
Vendors
1 69 (41.32%) Microsoft
2 38 (22.75%) Citrix
3 22 (13.17%) VMware
4 7 (4.19%) HP
4 7 (4.19%) Dell
5 5 (2.99%) Cisco
5 5 (2.99%) Capita
5 5 (2.99%) ServiceNow
6 4 (2.40%) Apple
7 3 (1.80%) Remedy
7 3 (1.80%) SAP
8 2 (1.20%) Lotus
8 2 (1.20%) Wyse
8 2 (1.20%) Reuters
8 2 (1.20%) Bloomberg
8 2 (1.20%) Symantec
8 2 (1.20%) LANDesk
8 2 (1.20%) Mitel
9 1 (0.60%) Altiris
9 1 (0.60%) Google
South West London
Ashdown IT
Rate: £15 - £17 per hour
Posted: 3 hours ago
London
HAYS INFORMATION TECHNOLOGY
Rate: £10.00 - £17.50 per hour
Posted: 4 days ago
Marlow, Buckinghamshire
Icon Plc
Rate: From £28,000 to £32,000 per annum
Posted: 6 days ago
Hampshire
Hays IT - Uk Posting account
Rate: £20.00 - £25.00 per hour
Posted: 11 days ago