The table below looks at the statistics for the IT Support Analyst role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support Analyst in their job title over the 3 months to 4 September 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
4 Sep 2015
Same period 2014 Same period 2013
IT Support Analyst
Rank 512 491 482
Rank change year-on-year
-21 -9
Contract jobs requiring an IT Support Analyst 78 95 77
As % of all contract IT jobs located in England 0.15% 0.19% 0.16%
As % of the Job Titles category 0.16% 0.20% 0.17%
Number of daily rates quoted 31 28 24
Average daily rate
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of your Daily Rate
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£170 £155 £149
Average daily rate % change year-on-year
+9.67% +4.20%
90% offered a daily rate of more than £110 £99 £107
10% offered a daily rate of more than £228 £245 £280
UK excluding London average daily rate £143 £150 £130
% change year-on-year
-5.00% +15.38%
Number of hourly rates quoted 29 21 37
Average hourly rate £16.00 £13.50 £16.00
Average hourly rate % change year-on-year
+18.51% -15.62%
90% offered a hourly rate of more than £11.40 £9.25 £10.10
10% offered a hourly rate of more than £22.10 £20.00 £20.10
UK excluding London average hourly rate £14.00 £13.00 £13.00
% change year-on-year
+7.69% -
IT Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
49243 46583 44268
As % of all contract IT jobs located in England 92.84% 92.15% 92.92%
Number of daily rates quoted 32057 28819 26941
Average daily rate £405 £400 £400
Average daily rate % change year-on-year
+1.25% -
90% offered a daily rate of more than £250 £225 £238
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1828 1854 1961
Average hourly rate £17.50 £17.00 £17.50
Average hourly rate % change year-on-year
+2.92% -2.85%
90% offered a hourly rate of more than £11.00 £10.53 £11.00
10% offered a hourly rate of more than £42.50 £40.00 £41.00
UK excluding London average hourly rate £17.33 £17.00 £17.00
% change year-on-year
+1.94% -

IT Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing IT Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

IT Support Analyst Jobs Demand Trend in England

IT Support Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support Analyst across the England region.

IT Support Analyst Daily Rate Trend in England

IT Support Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support Analyst across the England region over the 3 months to 4 September 2015.

IT Support Analyst Daily Rate Histogram in England

IT Support Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support Analyst across the England region.

IT Support Analyst Hourly Rate Trend in England

IT Support Analyst
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing IT Support Analyst across the England region over the 3 months to 4 September 2015.

IT Support Analyst Hourly Rate Histogram in England

IT Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IT Support Analyst within the England region over the 3 months to 4 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +18 40 £175 +14.75% 13
South East -42 11 £170 -27.27% 15
Yorkshire -26 8 £189 +25.83% 6
East of England -4 7 £138 +44.73% 1
North West -30 5 - - 8
East Midlands -14 4 - - 3
West Midlands +10 2 - - 1
South West - 1 £125 - 3
IT Support Analyst
UK

IT Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 4 September 2015, IT contractor jobs across the England region that cited IT Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support Analyst in their job title.

1 105 (72.41%) Windows
2 84 (57.93%) Active Directory
3 74 (51.03%) Windows 7
4 64 (44.14%) Microsoft
5 61 (42.07%) MS Office
6 44 (30.34%) MS Excel
7 41 (28.28%) ITIL
8 31 (21.38%) Finance
9 28 (19.31%) Windows XP
10 27 (18.62%) Citrix
11 24 (16.55%) Windows Server 2008
12 23 (15.86%) MS Exchange
12 23 (15.86%) VMware
12 23 (15.86%) Blackberry
13 20 (13.79%) DNS
13 20 (13.79%) Incident Management
14 19 (13.10%) DHCP
15 17 (11.72%) Windows 8
16 16 (11.03%) SCCM
16 16 (11.03%) TCP/IP
16 16 (11.03%) Microsoft Certification
16 16 (11.03%) Windows Server 2003
16 16 (11.03%) Legal
17 15 (10.34%) LAN
18 14 (9.66%) SQL
19 13 (8.97%) Apple
19 13 (8.97%) Law
19 13 (8.97%) ITSM
19 13 (8.97%) Time Management
20 12 (8.28%) iPhone

IT Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 4 September 2015, IT contractor jobs across the England region that cited IT Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 23 (15.86%) MS Exchange
2 10 (6.90%) Exchange Server 2010
3 7 (4.83%) SharePoint
4 6 (4.14%) IBM Notes
4 6 (4.14%) Blackberry Enterprise Server
5 3 (2.07%) Lotus Domino
5 3 (2.07%) Lync
6 2 (1.38%) Exchange Server 2013
6 2 (1.38%) Exchange Server 2007
6 2 (1.38%) Exchange Server 2003
7 1 (0.69%) WorkSite
7 1 (0.69%) IIS
7 1 (0.69%) SharePoint 2010
7 1 (0.69%) SharePoint 2013
Applications
1 61 (42.07%) MS Office
2 44 (30.34%) MS Excel
3 2 (1.38%) Photoshop
4 1 (0.69%) Acrobat
4 1 (0.69%) AutoCAD
4 1 (0.69%) Adobe Illustrator
4 1 (0.69%) InDesign
4 1 (0.69%) Adobe Premiere
4 1 (0.69%) Adobe After Effects
4 1 (0.69%) MS PowerPoint
4 1 (0.69%) Spreadsheet
Business Applications
1 2 (1.38%) CODA-Financials
2 1 (0.69%) Dynamics AX
2 1 (0.69%) Retail-J
2 1 (0.69%) Line 500
Cloud Services
1 10 (6.90%) Office 365
2 2 (1.38%) Google Apps
Communications & Networking
1 20 (13.79%) DNS
2 19 (13.10%) DHCP
3 16 (11.03%) TCP/IP
4 15 (10.34%) LAN
5 11 (7.59%) WAN
6 7 (4.83%) VPN
6 7 (4.83%) Wireless
7 6 (4.14%) Firewall
7 6 (4.14%) VoIP
8 4 (2.76%) SAN
8 4 (2.76%) Wi-Fi
9 2 (1.38%) MPLS
9 2 (1.38%) VLAN
10 1 (0.69%) IP Telephony
10 1 (0.69%) Intranet
10 1 (0.69%) Internet
10 1 (0.69%) WLAN
10 1 (0.69%) Ethernet
Database & Business Intelligence
1 2 (1.38%) SQL Server
2 1 (0.69%) Crystal Reports
2 1 (0.69%) BusinessObjects
2 1 (0.69%) SQL Server 2012
Development Applications
1 1 (0.69%) Visual Studio
General
1 31 (21.38%) Finance
2 16 (11.03%) Legal
3 13 (8.97%) Law
4 10 (6.90%) Telecoms
4 10 (6.90%) Retail
5 5 (3.45%) Pharmaceutical
6 4 (2.76%) Manufacturing
7 3 (2.07%) Marketing
7 3 (2.07%) French Language
8 2 (1.38%) Multimedia
8 2 (1.38%) Advertising
9 1 (0.69%) Banking
9 1 (0.69%) German Language
9 1 (0.69%) Italian Language
Libraries, Frameworks & Software Standards
1 3 (2.07%) ODBC
2 2 (1.38%) .NET
3 1 (0.69%) CSS
3 1 (0.69%) Web Services
Miscellaneous
1 23 (15.86%) Blackberry
2 12 (8.28%) iPhone
2 12 (8.28%) Analytical Skills
3 5 (3.45%) Smartphone
4 4 (2.76%) Video Conferencing
4 4 (2.76%) iPad
5 3 (2.07%) BYOD
5 3 (2.07%) Management Information System
6 2 (1.38%) Social Media
7 1 (0.69%) FMCG
7 1 (0.69%) Replication
7 1 (0.69%) CCTV
7 1 (0.69%) NHS
Operating Systems
1 105 (72.41%) Windows
2 74 (51.03%) Windows 7
3 28 (19.31%) Windows XP
4 24 (16.55%) Windows Server 2008
5 17 (11.72%) Windows 8
6 16 (11.03%) Windows Server 2003
7 7 (4.83%) Mac OS X
8 6 (4.14%) Windows Server 2012
9 5 (3.45%) Android
10 4 (2.76%) Apple iOS
11 3 (2.07%) Windows Vista
12 2 (1.38%) Windows CE
12 2 (1.38%) VMS
12 2 (1.38%) OpenVMS
12 2 (1.38%) Linux
12 2 (1.38%) Windows Phone
13 1 (0.69%) Windows 2000 Server
Processes & Methodologies
1 41 (28.28%) ITIL
2 20 (13.79%) Incident Management
3 13 (8.97%) ITSM
3 13 (8.97%) Time Management
4 10 (6.90%) Document Management
4 10 (6.90%) Service Management
5 6 (4.14%) Project Management
5 6 (4.14%) Systems Analysis
5 6 (4.14%) Infrastructure Management
6 5 (3.45%) Continuous Improvement
6 5 (3.45%) Migration
6 5 (3.45%) Disaster Recovery
6 5 (3.45%) Service Delivery
7 4 (2.76%) Change Control
7 4 (2.76%) Problem Management
8 3 (2.07%) Software Deployment
8 3 (2.07%) Project Planning
9 2 (1.38%) Stakeholder Management
9 2 (1.38%) Change Management
9 2 (1.38%) Business Intelligence
Programming Languages
1 14 (9.66%) SQL
2 3 (2.07%) PowerShell
3 2 (1.38%) Perl
4 1 (0.69%) PHP
4 1 (0.69%) Java
Qualifications
1 16 (11.03%) Microsoft Certification
2 8 (5.52%) ITIL Certification
3 7 (4.83%) MCSE
4 6 (4.14%) MCP
5 3 (2.07%) Degree
6 2 (1.38%) MCSA
6 2 (1.38%) CCNA
6 2 (1.38%) Cisco Certification
6 2 (1.38%) VMware Certified Professional (VCP)
7 1 (0.69%) MCTS
7 1 (0.69%) MCITP
7 1 (0.69%) SC Cleared
7 1 (0.69%) Security Cleared
7 1 (0.69%) HP ASE
7 1 (0.69%) ITIL Foundation Certificate
7 1 (0.69%) A+ Certification
Quality Assurance & Compliance
1 9 (6.21%) SLA
2 2 (1.38%) QA
System Software
1 84 (57.93%) Active Directory
2 12 (8.28%) VMware Infrastructure
3 6 (4.14%) vSphere
4 5 (3.45%) XenApp
5 2 (1.38%) Hyper-V
5 2 (1.38%) VMware ESX
5 2 (1.38%) Citrix Presentation Server
6 1 (0.69%) XenDesktop
Systems Management
1 16 (11.03%) SCCM
2 11 (7.59%) AirWatch
3 5 (3.45%) SAP Afaria
4 4 (2.76%) Backup Exec
5 2 (1.38%) NetBackup
6 1 (0.69%) WSUS
6 1 (0.69%) Unicenter
6 1 (0.69%) ARCserve
Vendors
1 64 (44.14%) Microsoft
2 27 (18.62%) Citrix
3 23 (15.86%) VMware
4 13 (8.97%) Apple
5 11 (7.59%) HP
6 10 (6.90%) Dell
6 10 (6.90%) LANDesk
7 8 (5.52%) Cisco
8 6 (4.14%) Oracle
8 6 (4.14%) Lotus
9 4 (2.76%) McAfee
10 3 (2.07%) Symantec
10 3 (2.07%) Wyse
10 3 (2.07%) Avaya
10 3 (2.07%) Sage
11 2 (1.38%) CODA
11 2 (1.38%) MicroStrategy
11 2 (1.38%) Adobe
11 2 (1.38%) Altiris
11 2 (1.38%) Google
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