The first table below looks at the demand for the IT Support Analyst role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support Analyst in their job title over the 3 months to 23 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 Jul 2014
Same period 2013 Same period 2012
IT Support Analyst
Rank 490 470 475
Rank change year-on-year
-20 +5
Contract jobs requiring an IT Support Analyst 79 85 80
As % of all contract IT jobs located in England 0.16% 0.18% 0.15%
As % of the Job Titles category 0.18% 0.20% 0.16%
Number of daily rates quoted 20 28 17
Average daily rate
Keep up to 90%
of your Daily Rate
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£156 £200 £140
Average daily rate % change year-on-year
-21.87% +42.85%
90% offered a daily rate of more than £119 £107 £102
10% offered a daily rate of more than £261 £280 £290
UK excluding London average daily rate £163 £145 £133
% change year-on-year
+12.06% +9.43%
Number of hourly rates quoted 25 36 24
Average hourly rate £13.00 £14.50 £13.50
Average hourly rate % change year-on-year
-10.34% +7.40%
90% offered a hourly rate of more than £9.10 £10.25 £11.65
10% offered a hourly rate of more than £21.80 £19.75 £17.65
UK excluding London average hourly rate £12.75 £14.00 £13.50
% change year-on-year
-8.92% +3.70%
Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
44977 43051 48985
As % of all contract IT jobs located in England 92.56% 92.64% 92.54%
Number of daily rates quoted 27854 25792 27963
Average daily rate £400 £400 £398
Average daily rate % change year-on-year
- +0.62%
90% offered a daily rate of more than £230 £238 £240
10% offered a daily rate of more than £550 £575 £575
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 1820 1992 2536
Average hourly rate £16.50 £18.00 £20.00
Average hourly rate % change year-on-year
-8.33% -10.00%
90% offered a hourly rate of more than £10.50 £11.26 £11.50
10% offered a hourly rate of more than £37.50 £40.57 £40.00
UK excluding London average hourly rate £16.48 £17.23 £18.50
% change year-on-year
-4.32% -6.89%
IT Support Analyst
UK

IT Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing IT Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

IT Support Analyst Jobs Demand Trend in England

IT Support Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support Analyst across the England region.

IT Support Analyst Daily Rate Trend in England

IT Support Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support Analyst across the England region over the 3 months to 23 July 2014.

IT Support Analyst Daily Rate Histogram in England

IT Support Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support Analyst across the England region.

IT Support Analyst Hourly Rate Trend in England

IT Support Analyst
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing IT Support Analyst across the England region over the 3 months to 23 July 2014.

IT Support Analyst Hourly Rate Histogram in England

IT Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IT Support Analyst within the England region over the 3 months to 23 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +8 28 £213 +6.25% 11
London -12 20 £134 -36.30% 12
East Midlands +12 11 £200 - 2
East of England -21 8 £163 -52.89% 4
Yorkshire +4 6 £150 +40.18% 1
North West -5 2 - - 3
South West -31 2 - - 2
North East -20 1 - - 2
West Midlands -22 1 - - 5
IT Support Analyst
UK

IT Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 23 July 2014, IT contractor jobs across the England region that cited IT Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support Analyst in their job title.

1 99 (69.72%) Windows
2 89 (62.68%) Active Directory
3 64 (45.07%) Microsoft
4 61 (42.96%) MS Office
5 57 (40.14%) Windows 7
6 42 (29.58%) MS Excel
6 42 (29.58%) MS Exchange
7 33 (23.24%) ITIL
8 30 (21.13%) Citrix
9 23 (16.20%) Windows XP
9 23 (16.20%) Blackberry
10 22 (15.49%) TCP/IP
11 20 (14.08%) Windows Server 2008
12 17 (11.97%) Finance
13 15 (10.56%) SQL Server
13 15 (10.56%) Windows Server 2003
14 12 (8.45%) VMware
14 12 (8.45%) Microsoft Certification
14 12 (8.45%) SLA
15 11 (7.75%) DNS
15 11 (7.75%) WAN
15 11 (7.75%) DHCP
15 11 (7.75%) Exchange Server 2010
16 10 (7.04%) Manufacturing
17 9 (6.34%) Degree
18 8 (5.63%) Security Cleared
18 8 (5.63%) Law
18 8 (5.63%) LAN
18 8 (5.63%) ERP
18 8 (5.63%) MCSE

IT Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 23 July 2014, IT contractor jobs across the England region that cited IT Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 42 (29.58%) MS Exchange
2 11 (7.75%) Exchange Server 2010
3 7 (4.93%) SharePoint
4 6 (4.23%) SharePoint 2010
5 3 (2.11%) Exchange Server 2003
6 2 (1.41%) Exchange Server 2007
6 2 (1.41%) Blackberry Enterprise Server
7 1 (0.70%) Exchange Server 5.5
7 1 (0.70%) Exchange Server 2000
7 1 (0.70%) SAS
7 1 (0.70%) IIS
7 1 (0.70%) IBM Notes
7 1 (0.70%) Lotus Domino
7 1 (0.70%) Exchange Server 2013
Applications
1 61 (42.96%) MS Office
2 42 (29.58%) MS Excel
3 2 (1.41%) MS PowerPoint
Business Applications
1 2 (1.41%) Remedy ITSM
2 1 (0.70%) Temenos T24
2 1 (0.70%) SAP Oil and Gas
Cloud Services
1 1 (0.70%) Office 365
Communications & Networking
1 22 (15.49%) TCP/IP
2 11 (7.75%) WAN
2 11 (7.75%) DHCP
2 11 (7.75%) DNS
3 8 (5.63%) LAN
4 6 (4.23%) Ethernet
5 5 (3.52%) Firewall
6 4 (2.82%) Intranet
6 4 (2.82%) Internet
7 3 (2.11%) VoIP
7 3 (2.11%) VPN
8 2 (1.41%) Extranet
9 1 (0.70%) Wireless
9 1 (0.70%) Cisco IOS
9 1 (0.70%) iSCSI
Database & Business Intelligence
1 15 (10.56%) SQL Server
2 2 (1.41%) MySQL
2 2 (1.41%) SQL Server 2008
3 1 (0.70%) SQL Server 2005
General
1 17 (11.97%) Finance
2 10 (7.04%) Manufacturing
3 8 (5.63%) Law
4 5 (3.52%) Legal
5 3 (2.11%) Banking
5 3 (2.11%) Retail
6 2 (1.41%) Telecoms
7 1 (0.70%) Advertising
7 1 (0.70%) Local Government
7 1 (0.70%) Marketing
7 1 (0.70%) Mandarin Language
7 1 (0.70%) Automotive
7 1 (0.70%) Pharmaceutical
7 1 (0.70%) Financial Institution
7 1 (0.70%) Back Office
7 1 (0.70%) Electronics
Libraries, Frameworks & Software Standards
1 3 (2.11%) Flash
2 2 (1.41%) Application Packaging
3 1 (0.70%) .NET
Miscellaneous
1 23 (16.20%) Blackberry
2 6 (4.23%) AS400
3 5 (3.52%) Enterprise Software
4 3 (2.11%) Management Information System
4 3 (2.11%) iPhone
5 2 (1.41%) iPad
6 1 (0.70%) Digital Media
6 1 (0.70%) Replication
6 1 (0.70%) Statistics
6 1 (0.70%) CMDB
6 1 (0.70%) Fat Client
6 1 (0.70%) Video Conferencing
6 1 (0.70%) DTV
6 1 (0.70%) EPoS
6 1 (0.70%) NHS
6 1 (0.70%) Thin Client
Operating Systems
1 99 (69.72%) Windows
2 57 (40.14%) Windows 7
3 23 (16.20%) Windows XP
4 20 (14.08%) Windows Server 2008
5 15 (10.56%) Windows Server 2003
6 7 (4.93%) Windows 8
7 6 (4.23%) Windows Server 2012
8 5 (3.52%) Windows 2000 Server
8 5 (3.52%) Windows 2000
9 4 (2.82%) Mac OS X
9 4 (2.82%) Windows Vista
9 4 (2.82%) Apple iOS
10 3 (2.11%) Android
10 3 (2.11%) Linux
11 2 (1.41%) Windows Mobile
12 1 (0.70%) UNIX
12 1 (0.70%) Mac OS
Processes & Methodologies
1 33 (23.24%) ITIL
2 8 (5.63%) ERP
3 6 (4.23%) Incident Management
3 6 (4.23%) Document Management
4 5 (3.52%) Service Delivery
5 4 (2.82%) Disaster Recovery
5 4 (2.82%) Migration
5 4 (2.82%) Service Management
5 4 (2.82%) Asset Management
5 4 (2.82%) Continuous Improvement
5 4 (2.82%) Problem Management
6 3 (2.11%) Software Deployment
6 3 (2.11%) Business Continuity
6 3 (2.11%) ITSM
7 2 (1.41%) Validation
7 2 (1.41%) Change Control
8 1 (0.70%) Root Cause Analysis
8 1 (0.70%) Capacity Management
8 1 (0.70%) Analytics
8 1 (0.70%) Network Design
Programming Languages
1 5 (3.52%) SQL
2 4 (2.82%) Java
3 3 (2.11%) PowerShell
4 1 (0.70%) JavaScript
4 1 (0.70%) VB
Qualifications
1 12 (8.45%) Microsoft Certification
2 9 (6.34%) Degree
3 8 (5.63%) Security Cleared
3 8 (5.63%) MCSE
4 7 (4.93%) MCP
4 7 (4.93%) SC Cleared
5 3 (2.11%) MCSA
5 3 (2.11%) A+ Certification
6 2 (1.41%) NVQ Level 3
6 2 (1.41%) MCDST
7 1 (0.70%) MCITP
7 1 (0.70%) MOS
7 1 (0.70%) VMware Certified Professional (VCP)
7 1 (0.70%) CCNA
7 1 (0.70%) CCA
7 1 (0.70%) Citrix Certification
7 1 (0.70%) Cisco Certification
Quality Assurance & Compliance
1 12 (8.45%) SLA
2 2 (1.41%) Sarbanes-Oxley
System Software
1 89 (62.68%) Active Directory
2 4 (2.82%) VMware Infrastructure
3 3 (2.11%) Terminal Services
4 2 (1.41%) XenApp
5 1 (0.70%) XenDesktop
5 1 (0.70%) vSphere
5 1 (0.70%) VMware ESXi
5 1 (0.70%) Microsoft Virtual Server
5 1 (0.70%) Citrix Presentation Server
5 1 (0.70%) VMware Server
5 1 (0.70%) Hyper-V
Systems Management
1 5 (3.52%) SCCM
2 1 (0.70%) Backup Exec
Vendors
1 64 (45.07%) Microsoft
2 30 (21.13%) Citrix
3 12 (8.45%) VMware
4 8 (5.63%) Cisco
5 5 (3.52%) Apple
6 4 (2.82%) HP
7 3 (2.11%) Remedy
8 2 (1.41%) Juniper
8 2 (1.41%) Alcatel-Lucent
8 2 (1.41%) SAP
8 2 (1.41%) Capita
9 1 (0.70%) Yahoo!
9 1 (0.70%) Google
9 1 (0.70%) LANDesk
9 1 (0.70%) WatchGuard
9 1 (0.70%) Veeam
9 1 (0.70%) ServiceNow
9 1 (0.70%) Mitel
9 1 (0.70%) jBASE
9 1 (0.70%) JBoss
Birmingham, West Midlands (County)
Capita Resourcing - IT Resourcing
Posted: Yesterday
Leicester, Leicestershire
CV Screen Ltd
Rate: Up to £15 per hour
Posted: 2 days ago
Manchester, Lancashire
Circle Recruitment
Rate: £13 per hour
Posted: 6 days ago
Newcastle upon Tyne
Hays IT - Uk Posting account
Rate: £7.00 - £10.00 per hour
Posted: 6 days ago
Newbury
Hays IT - Uk Posting account
Rate: £14.00 - £15.00 per hour + Please quote
Posted: 7 days ago
Manchester
Computer Futures
Rate: competitive
Posted: 8 days ago
North West
Venn Group - UK
Rate: 9-12 Per Hour
Posted: 12 days ago
City, London
Baker & McKenzie
Rate: Competitive
Posted: 13 days ago