The statistics below represent IT contracts advertised across the England region that had IT Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 7 December 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
7 Dec 2016
Same period 2015 Same period 2014
IT Support Analyst
Rank 490 480 505
Rank change year-on-year
-10 +25
Contract jobs requiring an IT Support Analyst 105 139 122
As % of all contract IT jobs located in England 0.23% 0.27% 0.24%
As % of the Job Titles category 0.24% 0.29% 0.25%
Number of daily rates quoted 43 59 40
Median daily rate £140 £148 £155
Median daily rate % change year-on-year
-5.08% -4.83%
90% offered a daily rate of more than £100 £114 £89
10% offered a daily rate of more than £212 £269 £225
UK excluding London median daily rate £143 £160 £160
% change year-on-year
-10.93% -
Number of hourly rates quoted 29 46 50
Median hourly rate £15.00 £13.50 £16.00
Median hourly rate % change year-on-year
+11.11% -15.62%
90% offered a hourly rate of more than £11.73 £8.92 £10.45
10% offered a hourly rate of more than £31.30 £18.60 £26.00
UK excluding London median hourly rate £12.79 £13.50 £15.13
% change year-on-year
-5.25% -10.74%
IT Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
43594 48186 48136
As % of all contract IT jobs located in England 94.54% 94.94% 93.27%
Number of daily rates quoted 28781 31160 30947
Median daily rate £425 £420 £400
Median daily rate % change year-on-year
+1.19% +5.00%
90% offered a daily rate of more than £250 £263 £225
10% offered a daily rate of more than £600 £600 £575
UK excluding London median daily rate £400 £385 £375
% change year-on-year
+3.89% +2.66%
Number of hourly rates quoted 1514 1892 2018
Median hourly rate £16.50 £17.00 £16.00
Median hourly rate % change year-on-year
-2.94% +6.25%
90% offered a hourly rate of more than £11.00 £10.50 £10.50
10% offered a hourly rate of more than £43.50 £43.50 £37.50
UK excluding London median hourly rate £16.50 £17.00 £15.85
% change year-on-year
-2.94% +7.25%

IT Support Analyst
Jobs Demand Trend in England

The demand trend of IT contracts across the England region that featured IT Support Analyst in the job title.

IT Support Analyst Jobs Demand Trend in England

IT Support Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support Analyst across the England region.

IT Support Analyst Daily Rate Trend in England

IT Support Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support Analyst across the England region over the 3 months to 7 December 2016.

IT Support Analyst Daily Rate Histogram in England

IT Support Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support Analyst across the England region.

IT Support Analyst Hourly Rate Trend in England

IT Support Analyst
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing IT Support Analyst across the England region over the 3 months to 7 December 2016.

IT Support Analyst Hourly Rate Histogram in England

IT Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support Analyst within the England region over the 3 months to 7 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -12 44 £120 -4.00% 12
South East +21 25 £150 -42.30% 11
East of England +4 9 £213 -2.85% 4
Yorkshire +16 8 £178 +42.00% 4
North West +5 6 £140 +12.00% 3
South West +16 4 - - 2
East Midlands -10 3 - - 3
West Midlands -22 3 £180 -18.18% 6
North East - 3 - -
IT Support Analyst
UK

IT Support Analyst Skill Set
Top 30 Related IT Skills in England

For the 6 months to 7 December 2016, IT Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring IT Support Analyst in the job title.

1 131 (62.09%) Windows
2 102 (48.34%) Microsoft
3 93 (44.08%) Active Directory
3 93 (44.08%) MS Office
4 80 (37.91%) Windows 7
5 63 (29.86%) MS Excel
6 56 (26.54%) ITIL
7 31 (14.69%) MS Exchange
8 26 (12.32%) Service Management
9 25 (11.85%) Citrix
10 22 (10.43%) Windows 8
10 22 (10.43%) Finance
11 20 (9.48%) Office 365
12 19 (9.00%) Windows Server
12 19 (9.00%) Smartphone
13 18 (8.53%) Windows 10
13 18 (8.53%) Analytical Skills
14 15 (7.11%) SLA
14 15 (7.11%) Cisco
15 14 (6.64%) Retail
16 13 (6.16%) Windows XP
16 13 (6.16%) TCP/IP
17 12 (5.69%) VMware
17 12 (5.69%) Degree
17 12 (5.69%) Exchange Server 2010
18 11 (5.21%) Windows Server 2008
18 11 (5.21%) Exchange Server 2007
18 11 (5.21%) SQL
18 11 (5.21%) Blackberry
19 10 (4.74%) ITIL Certification

IT Support Analyst Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 31 (14.69%) MS Exchange
2 12 (5.69%) Exchange Server 2010
3 11 (5.21%) Exchange Server 2007
4 9 (4.27%) Exchange Server 2013
5 8 (3.79%) SharePoint
6 6 (2.84%) Blackberry Enterprise Server
7 4 (1.90%) Skype for Business
8 3 (1.42%) CMS
8 3 (1.42%) SharePoint 2010
8 3 (1.42%) WebSphere
9 2 (0.95%) Exchange Server 2003
9 2 (0.95%) SharePoint 2013
10 1 (0.47%) IBM Notes
10 1 (0.47%) SharePoint Server
Applications
1 93 (44.08%) MS Office
2 63 (29.86%) MS Excel
3 8 (3.79%) MS PowerPoint
4 2 (0.95%) MS Visio
5 1 (0.47%) Spreadsheet
Business Applications
1 2 (0.95%) Remedy ITSM
1 2 (0.95%) SAP Oil and Gas
2 1 (0.47%) Dynamics AX
2 1 (0.47%) Dynamics NAV
Cloud Services
1 20 (9.48%) Office 365
2 3 (1.42%) Google Drive
3 2 (0.95%) G Suite
4 1 (0.47%) Cloud Computing
4 1 (0.47%) Google Play
4 1 (0.47%) IaaS
4 1 (0.47%) Microsoft Azure
4 1 (0.47%) PaaS
4 1 (0.47%) SaaS
Communications & Networking
1 13 (6.16%) TCP/IP
2 9 (4.27%) DHCP
2 9 (4.27%) DNS
2 9 (4.27%) VoIP
3 7 (3.32%) VPN
4 5 (2.37%) Internet
4 5 (2.37%) LAN
4 5 (2.37%) WAN
5 4 (1.90%) Firewall
5 4 (1.90%) IP Telephony
6 3 (1.42%) WebEx
6 3 (1.42%) Wireless
7 2 (0.95%) Remote Desktop
7 2 (0.95%) Skype
7 2 (0.95%) VLAN
7 2 (0.95%) Wi-Fi
7 2 (0.95%) WLAN
8 1 (0.47%) DECT
8 1 (0.47%) Ethernet
8 1 (0.47%) SSL
Database & Business Intelligence
1 4 (1.90%) SQL Server
2 2 (0.95%) MS Access
3 1 (0.47%) Essbase
3 1 (0.47%) MySQL
3 1 (0.47%) Oracle Database
3 1 (0.47%) Oracle Database 11g
3 1 (0.47%) Relational Database
Development Applications
1 5 (2.37%) JIRA
General
1 22 (10.43%) Finance
2 14 (6.64%) Retail
3 9 (4.27%) Legal
4 7 (3.32%) Banking
5 6 (2.84%) Law
6 5 (2.37%) Manufacturing
6 5 (2.37%) Telecoms
7 4 (1.90%) Cantonese Language
7 4 (1.90%) Mandarin Language
8 3 (1.42%) Marketing
9 2 (0.95%) Advertising
9 2 (0.95%) Aerospace
9 2 (0.95%) Electronics
9 2 (0.95%) Front Office
9 2 (0.95%) Investment Banking
9 2 (0.95%) Pharmaceutical
10 1 (0.47%) Corporate Banking
10 1 (0.47%) Financial Institution
10 1 (0.47%) Military
10 1 (0.47%) Private Banking
Libraries, Frameworks & Software Standards
1 3 (1.42%) WebSphere MQ
2 2 (0.95%) FIX Protocol
2 2 (0.95%) IBM Integration Bus
3 1 (0.47%) J2EE
Miscellaneous
1 19 (9.00%) Smartphone
2 18 (8.53%) Analytical Skills
3 11 (5.21%) Blackberry
4 10 (4.74%) Video Conferencing
5 6 (2.84%) iPad
5 6 (2.84%) iPhone
6 5 (2.37%) CMDB
6 5 (2.37%) Handset
7 3 (1.42%) Computer Science
7 3 (1.42%) EPoS
7 3 (1.42%) Management Information System
8 2 (0.95%) Client/Server
8 2 (0.95%) Derivative
8 2 (0.95%) Driving Licence
8 2 (0.95%) Equities
8 2 (0.95%) SWIFT
8 2 (0.95%) Tandem
8 2 (0.95%) Virtual Team
9 1 (0.47%) BYOD
9 1 (0.47%) Fintech
Operating Systems
1 131 (62.09%) Windows
2 80 (37.91%) Windows 7
3 22 (10.43%) Windows 8
4 19 (9.00%) Windows Server
5 18 (8.53%) Windows 10
6 13 (6.16%) Windows XP
7 11 (5.21%) Windows Server 2008
8 10 (4.74%) Mac OS X
9 8 (3.79%) Windows Server 2012
10 7 (3.32%) Windows Mobile
11 6 (2.84%) Linux
12 5 (2.37%) Apple iOS
13 4 (1.90%) Android
13 4 (1.90%) Unix
13 4 (1.90%) Windows Server 2003
14 3 (1.42%) Windows Vista
15 2 (0.95%) Solaris
16 1 (0.47%) Mac OS
16 1 (0.47%) Red Hat Enterprise Linux
16 1 (0.47%) Windows 2000
Processes & Methodologies
1 56 (26.54%) ITIL
2 26 (12.32%) Service Management
3 10 (4.74%) Asset Management
4 9 (4.27%) Incident Management
5 7 (3.32%) Migration
5 7 (3.32%) Problem Management
6 6 (2.84%) Time Management
7 5 (2.37%) Configuration Management
7 5 (2.37%) ITIL V3
7 5 (2.37%) ITSM
7 5 (2.37%) Service Delivery
8 4 (1.90%) Continuous Improvement
9 3 (1.42%) Business Analysis
9 3 (1.42%) Data Migration
9 3 (1.42%) E-Discovery
9 3 (1.42%) ERP
9 3 (1.42%) ITIL V2
9 3 (1.42%) Project Management
9 3 (1.42%) Root Cause Analysis
10 2 (0.95%) Data Protection
Programming Languages
1 11 (5.21%) SQL
2 4 (1.90%) VBA
3 3 (1.42%) Shell Script
4 2 (0.95%) Java
4 2 (0.95%) Perl
4 2 (0.95%) PL/SQL
4 2 (0.95%) PowerShell
5 1 (0.47%) C
5 1 (0.47%) C#
5 1 (0.47%) C++
5 1 (0.47%) COBOL
5 1 (0.47%) JavaScript
5 1 (0.47%) VB
5 1 (0.47%) VBScript
Qualifications
1 12 (5.69%) Degree
2 10 (4.74%) ITIL Certification
2 10 (4.74%) Microsoft Certification
3 6 (2.84%) CCNA
3 6 (2.84%) Cisco Certification
3 6 (2.84%) MCP
3 6 (2.84%) Security Cleared
4 5 (2.37%) SC Cleared
5 3 (1.42%) A+ Certification
5 3 (1.42%) BPSS Clearance
5 3 (1.42%) CTC Cleared
5 3 (1.42%) MCSE
5 3 (1.42%) MCTS
6 2 (0.95%) DBS Check
6 2 (0.95%) DV Cleared
6 2 (0.95%) ECDL
6 2 (0.95%) ITIL Foundation Certificate
7 1 (0.47%) MCDST
7 1 (0.47%) MCITP
7 1 (0.47%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 15 (7.11%) SLA
2 2 (0.95%) Disclosure Scotland
System Software
1 93 (44.08%) Active Directory
2 8 (3.79%) VMware Infrastructure
3 5 (2.37%) Virtual Machines
3 5 (2.37%) XenApp
4 4 (1.90%) vSphere
5 2 (0.95%) XenDesktop
6 1 (0.47%) Hyper-V
6 1 (0.47%) Microsoft App-V
6 1 (0.47%) Terminal Server
6 1 (0.47%) Virtual Servers
6 1 (0.47%) VMware Server
Systems Management
1 9 (4.27%) SCCM
2 5 (2.37%) AirWatch
2 5 (2.37%) Microsoft Intune
3 3 (1.42%) Backup Exec
4 2 (0.95%) SCSM
5 1 (0.47%) DameWare
Vendors
1 102 (48.34%) Microsoft
2 25 (11.85%) Citrix
3 15 (7.11%) Cisco
4 12 (5.69%) VMware
5 8 (3.79%) Apple
5 8 (3.79%) HP
6 7 (3.32%) Google
6 7 (3.32%) Oracle
6 7 (3.32%) SAP
7 6 (2.84%) Remedy
7 6 (2.84%) ServiceNow
8 4 (1.90%) Avaya
9 3 (1.42%) Bloomberg
9 3 (1.42%) Dell
9 3 (1.42%) IBM
10 2 (0.95%) Adobe
10 2 (0.95%) Altiris
10 2 (0.95%) arcserve
10 2 (0.95%) Sun
10 2 (0.95%) Veeam
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