The table below looks at the statistics for the IT Support Analyst role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support Analyst in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
IT Support Analyst
Rank 511 477 443
Rank change year-on-year
-34 -34
Contract jobs requiring an IT Support Analyst 78 82 91
As % of all contract IT jobs located in England 0.15% 0.17% 0.20%
As % of the Job Titles category 0.17% 0.19% 0.22%
Number of daily rates quoted 24 20 21
Average daily rate
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£150 £143 £150
Average daily rate % change year-on-year
+5.26% -5.00%
90% offered a daily rate of more than £116 £110 £102
10% offered a daily rate of more than £225 £218 £300
UK excluding London average daily rate £150 £120 £150
% change year-on-year
+25.00% -20.00%
Number of hourly rates quoted 36 27 35
Average hourly rate £17.50 £17.00 £15.50
Average hourly rate % change year-on-year
+2.94% +9.67%
90% offered a hourly rate of more than £11.56 £13.23 £10.90
10% offered a hourly rate of more than £25.30 £22.60 £20.90
UK excluding London average hourly rate £17.50 £17.00 £13.50
% change year-on-year
+2.94% +25.92%
IT Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
46272 43750 42038
As % of all contract IT jobs located in England 91.73% 92.64% 93.04%
Number of daily rates quoted 29935 26900 24214
Average daily rate £400 £400 £390
Average daily rate % change year-on-year
- +2.56%
90% offered a daily rate of more than £230 £225 £225
10% offered a daily rate of more than £575 £575 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1900 1926 2472
Average hourly rate £16.00 £17.50 £19.00
Average hourly rate % change year-on-year
-8.57% -7.89%
90% offered a hourly rate of more than £10.50 £11.00 £11.00
10% offered a hourly rate of more than £37.50 £37.80 £41.00
UK excluding London average hourly rate £16.00 £17.00 £18.00
% change year-on-year
-5.88% -5.55%

IT Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing IT Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

IT Support Analyst Jobs Demand Trend in England

IT Support Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support Analyst across the England region.

IT Support Analyst Daily Rate Trend in England

IT Support Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing IT Support Analyst across the England region over the 3 months to 19 December 2014.

IT Support Analyst Daily Rate Histogram in England

IT Support Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support Analyst across the England region.

IT Support Analyst Hourly Rate Trend in England

IT Support Analyst
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing IT Support Analyst across the England region over the 3 months to 19 December 2014.

IT Support Analyst Hourly Rate Histogram in England

IT Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IT Support Analyst within the England region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +30 42 £148 -26.25% 17
South East -23 15 £175 +29.62% 11
East of England -34 9 £150 +36.36% 2
North West -7 4 £150 - 5
South West -23 3 - - 3
West Midlands -15 2 - - 2
East Midlands +1 1 - - 2
Yorkshire - 1 £225 - 3
IT Support Analyst
UK

IT Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 19 December 2014, IT contractor jobs across the England region that cited IT Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support Analyst in their job title.

1 133 (77.78%) Windows
2 90 (52.63%) Active Directory
3 82 (47.95%) MS Office
4 68 (39.77%) Microsoft
5 61 (35.67%) Windows 7
6 59 (34.50%) MS Excel
7 39 (22.81%) ITIL
8 38 (22.22%) Citrix
9 37 (21.64%) MS Exchange
10 34 (19.88%) Windows Server 2008
11 33 (19.30%) Windows XP
12 29 (16.96%) Finance
13 23 (13.45%) VMware
14 22 (12.87%) Blackberry
15 20 (11.70%) Windows Server 2003
16 19 (11.11%) TCP/IP
17 18 (10.53%) Incident Management
18 16 (9.36%) DHCP
18 16 (9.36%) DNS
19 15 (8.77%) Windows Server 2012
20 14 (8.19%) Exchange Server 2010
20 14 (8.19%) Degree
21 13 (7.60%) WAN
21 13 (7.60%) Windows 8
22 12 (7.02%) Management Information System
23 11 (6.43%) LAN
24 10 (5.85%) VMware Infrastructure
24 10 (5.85%) Windows Vista
24 10 (5.85%) Document Management
24 10 (5.85%) VoIP

IT Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 19 December 2014, IT contractor jobs across the England region that cited IT Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 37 (21.64%) MS Exchange
2 14 (8.19%) Exchange Server 2010
3 7 (4.09%) SharePoint
4 5 (2.92%) Exchange Server 2003
5 4 (2.34%) Exchange Server 2007
5 4 (2.34%) SharePoint 2010
5 4 (2.34%) IBM Notes
5 4 (2.34%) Lotus Domino
6 3 (1.75%) IIS
6 3 (1.75%) WorkSite
7 1 (0.58%) Blackberry Enterprise Server
7 1 (0.58%) SharePoint 2013
7 1 (0.58%) Confluence
7 1 (0.58%) SharePoint Server
Applications
1 82 (47.95%) MS Office
2 59 (34.50%) MS Excel
3 7 (4.09%) MS PowerPoint
4 1 (0.58%) MS Visio
Business Applications
1 1 (0.58%) Markit EDM
Cloud Services
1 3 (1.75%) Office 365
2 1 (0.58%) Google Apps
2 1 (0.58%) Amazon AWS
Communications & Networking
1 19 (11.11%) TCP/IP
2 16 (9.36%) DHCP
2 16 (9.36%) DNS
3 13 (7.60%) WAN
4 11 (6.43%) LAN
5 10 (5.85%) VoIP
5 10 (5.85%) VPN
6 7 (4.09%) Wireless
7 4 (2.34%) Cisco IPT
8 2 (1.17%) IP Telephony
9 1 (0.58%) 3G
9 1 (0.58%) Intranet
9 1 (0.58%) Internet
9 1 (0.58%) Extranet
9 1 (0.58%) Firewall
9 1 (0.58%) Wi-Fi
9 1 (0.58%) DSL
9 1 (0.58%) Telnet
9 1 (0.58%) PuTTY
9 1 (0.58%) VLAN
Database & Business Intelligence
1 8 (4.68%) SQL Server
2 1 (0.58%) SQL Server 2012
2 1 (0.58%) SQL Server 2005
Development Applications
1 1 (0.58%) JIRA
1 1 (0.58%) Subversion
General
1 29 (16.96%) Finance
2 7 (4.09%) Law
3 6 (3.51%) Banking
3 6 (3.51%) Legal
4 4 (2.34%) Manufacturing
5 3 (1.75%) Advertising
5 3 (1.75%) Telecoms
5 3 (1.75%) Mandarin Language
6 1 (0.58%) Publishing
6 1 (0.58%) Front Office
6 1 (0.58%) Back Office
6 1 (0.58%) Pharmaceutical
6 1 (0.58%) International Banking
Libraries, Frameworks & Software Standards
1 3 (1.75%) .NET
2 2 (1.17%) .NET Framework
3 1 (0.58%) Web Services
3 1 (0.58%) Application Packaging
Miscellaneous
1 22 (12.87%) Blackberry
2 12 (7.02%) Management Information System
3 6 (3.51%) Analytical Skills
4 5 (2.92%) Client/Server
5 4 (2.34%) Video Conferencing
5 4 (2.34%) iPad
6 3 (1.75%) iPhone
6 3 (1.75%) FMCG
6 3 (1.75%) Replication
6 3 (1.75%) SecurID
7 2 (1.17%) Computer Science
7 2 (1.17%) Enterprise Software
7 2 (1.17%) Clustering
7 2 (1.17%) NHS
8 1 (0.58%) VLE
8 1 (0.58%) Handset
8 1 (0.58%) Mathematics
8 1 (0.58%) CMDB
8 1 (0.58%) Statistics
8 1 (0.58%) PDA
Operating Systems
1 133 (77.78%) Windows
2 61 (35.67%) Windows 7
3 34 (19.88%) Windows Server 2008
4 33 (19.30%) Windows XP
5 20 (11.70%) Windows Server 2003
6 15 (8.77%) Windows Server 2012
7 13 (7.60%) Windows 8
8 10 (5.85%) Windows Vista
9 6 (3.51%) Mac OS X
10 5 (2.92%) Linux
11 4 (2.34%) Windows 2000
12 2 (1.17%) VMS
13 1 (0.58%) UNIX
13 1 (0.58%) Apple iOS
13 1 (0.58%) Android
13 1 (0.58%) Mac OS
13 1 (0.58%) Mac OS X Server
13 1 (0.58%) Ubuntu
Processes & Methodologies
1 39 (22.81%) ITIL
2 18 (10.53%) Incident Management
3 10 (5.85%) Document Management
4 4 (2.34%) Problem Management
4 4 (2.34%) Service Management
4 4 (2.34%) Disaster Recovery
5 3 (1.75%) ERP
5 3 (1.75%) Information Security
5 3 (1.75%) Service Delivery
5 3 (1.75%) Change Management
5 3 (1.75%) Change Control
5 3 (1.75%) Mobile Device Management
5 3 (1.75%) Asset Management
6 2 (1.17%) Time Management
6 2 (1.17%) Requirements Analysis
6 2 (1.17%) IT Governance
6 2 (1.17%) Project Planning
6 2 (1.17%) Coaching
6 2 (1.17%) Performance Monitoring
6 2 (1.17%) Data Entry
Programming Languages
1 6 (3.51%) SQL
2 3 (1.75%) VBScript
3 2 (1.17%) PowerShell
3 2 (1.17%) VBA
4 1 (0.58%) Python
4 1 (0.58%) C
4 1 (0.58%) JavaScript
4 1 (0.58%) VB
4 1 (0.58%) VB.NET
4 1 (0.58%) VB6
Qualifications
1 14 (8.19%) Degree
2 9 (5.26%) Microsoft Certification
2 9 (5.26%) ITIL Certification
3 6 (3.51%) MCSE
4 5 (2.92%) MCP
5 2 (1.17%) Security Cleared
5 2 (1.17%) MCSA
6 1 (0.58%) ITIL Foundation Certificate
6 1 (0.58%) SC Cleared
6 1 (0.58%) CTC Cleared
6 1 (0.58%) MOS
6 1 (0.58%) MCDST
6 1 (0.58%) MCTS
6 1 (0.58%) MCITP
Quality Assurance & Compliance
1 7 (4.09%) SLA
System Software
1 90 (52.63%) Active Directory
2 10 (5.85%) VMware Infrastructure
3 5 (2.92%) Terminal Services
3 5 (2.92%) XenApp
4 4 (2.34%) MetaFrame
5 3 (1.75%) Hyper-V
5 3 (1.75%) XenDesktop
5 3 (1.75%) Citrix Presentation Server
6 1 (0.58%) VMware Workstation
6 1 (0.58%) vSphere
Systems Management
1 8 (4.68%) SCCM
2 7 (4.09%) WSUS
3 4 (2.34%) Norton AntiVirus
3 4 (2.34%) NetBackup
4 2 (1.17%) Backup Exec
5 1 (0.58%) OpenView
5 1 (0.58%) Tivoli Storage Manager
5 1 (0.58%) Control-M
5 1 (0.58%) DameWare
5 1 (0.58%) Puppet
Vendors
1 68 (39.77%) Microsoft
2 38 (22.22%) Citrix
3 23 (13.45%) VMware
4 10 (5.85%) Dell
5 9 (5.26%) Symantec
6 8 (4.68%) Cisco
7 7 (4.09%) HP
8 6 (3.51%) Apple
9 5 (2.92%) Reuters
9 5 (2.92%) Bloomberg
9 5 (2.92%) ServiceNow
10 4 (2.34%) Capita
10 4 (2.34%) Veritas
10 4 (2.34%) Lotus
11 3 (1.75%) SAP
11 3 (1.75%) Adobe
11 3 (1.75%) McAfee
11 3 (1.75%) AppSense
11 3 (1.75%) LANDesk
12 2 (1.17%) Wyse
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