The statistics below represent IT jobs advertised across the East of England region that had IT Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 1 July 2016 with a comparison to same period over 2 years.

3 months to
1 Jul 2016
Same period 2015 Same period 2014
IT Support Analyst
Rank 217 248 242
Rank change year-on-year
+31 -6
Permanent jobs requiring an IT Support Analyst 26 34 47
As % of all permanent IT jobs located in the East of England 0.40% 0.44% 0.56%
As % of the Job Titles category 0.42% 0.45% 0.58%
Number of salaries quoted 25 33 43
Median salary £25,000 £22,500 £22,500
Median salary % change year-on-year
+11.11% -
90% offered a salary of more than £17,500 £20,500 £18,000
10% offered a salary of more than £33,750 £28,500 £27,500
UK excluding London median salary £25,000 £24,000 £24,000
% change year-on-year
+4.16% -
IT Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
6256 7560 8074
As % of all permanent IT jobs located in the East of England 96.00% 97.31% 96.94%
Number of salaries quoted 5340 6266 6766
Median salary £44,000 £40,000 £41,500
Median salary % change year-on-year
+10.00% -3.61%
90% offered a salary of more than £26,000 £25,000 £25,573
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

IT Support Analyst
Jobs Demand Trend in the East of England

The demand trend of job ads across the East of England region that featured IT Support Analyst in the job title.

IT Support Analyst Jobs Demand Trend in the East of England

IT Support Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst across the East of England region.

IT Support Analyst Salary Trend in the East of England

IT Support Analyst
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing IT Support Analyst across the East of England region over the 3 months to 1 July 2016.

IT Support Analyst Salary Histogram in the East of England

IT Support Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Analyst within the East of England region over the 3 months to 1 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +25 14 £23,750 -8.65% 3
Suffolk +8 4 £20,000 -4.76% 1
Essex +12 3 £29,000 +28.88%
Norfolk +5 2 £23,500 -9.61%
Cambridgeshire -6 2 £25,000 +11.11% 1
Bedfordshire +16 1 £35,000 +70.73%
IT Support Analyst
England

IT Support Analyst Skill Set
Top 30 Related IT Skills in the East of England

For the 6 months to 1 July 2016, IT Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region featuring IT Support Analyst in the job title.

1 38 (62.30%) Windows
2 22 (36.07%) Microsoft
3 21 (34.43%) Active Directory
4 20 (32.79%) MS Office
5 18 (29.51%) ITIL
6 13 (21.31%) Windows Server 2008
7 12 (19.67%) MS Exchange
8 11 (18.03%) MS Excel
8 11 (18.03%) Analytical Skills
8 11 (18.03%) Windows Server
9 10 (16.39%) Windows 7
9 10 (16.39%) Remote Desktop
9 10 (16.39%) SLA
9 10 (16.39%) Oracle
9 10 (16.39%) Project Management
9 10 (16.39%) Service Management
10 8 (13.11%) Microsoft Certification
10 8 (13.11%) Windows Server 2003
10 8 (13.11%) SQL
10 8 (13.11%) Linux
10 8 (13.11%) Windows Server 2012
11 7 (11.48%) ITIL V3
11 7 (11.48%) A+ Certification
12 6 (9.84%) Finance
12 6 (9.84%) LAN
12 6 (9.84%) WAN
12 6 (9.84%) IIS
13 5 (8.20%) Incident Management
13 5 (8.20%) ITIL Foundation Certificate
13 5 (8.20%) Unix

IT Support Analyst Skill Set
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (19.67%) MS Exchange
2 6 (9.84%) IIS
3 5 (8.20%) Apache
3 5 (8.20%) JBoss
3 5 (8.20%) Tomcat
4 1 (1.64%) ArcGIS
4 1 (1.64%) Blackberry Enterprise Server
4 1 (1.64%) Exchange Server 2007
4 1 (1.64%) Exchange Server 2010
4 1 (1.64%) Skype for Business
Applications
1 20 (32.79%) MS Office
2 11 (18.03%) MS Excel
Cloud Services
1 2 (3.28%) Office 365
Communications & Networking
1 10 (16.39%) Remote Desktop
2 6 (9.84%) LAN
2 6 (9.84%) WAN
3 5 (8.20%) DHCP
3 5 (8.20%) DNS
3 5 (8.20%) Firewall
4 4 (6.56%) TCP/IP
4 4 (6.56%) VPN
5 1 (1.64%) Broadband
5 1 (1.64%) Internet
Database & Business Intelligence
1 5 (8.20%) MySQL
2 4 (6.56%) SQL Server
3 2 (3.28%) Oracle Database
4 1 (1.64%) Big Data
4 1 (1.64%) GIS
4 1 (1.64%) SQL Server 2008
General
1 6 (9.84%) Finance
2 2 (3.28%) Retail
3 1 (1.64%) Law
3 1 (1.64%) Legal
3 1 (1.64%) Manufacturing
3 1 (1.64%) Marketing
3 1 (1.64%) Pharmaceutical
3 1 (1.64%) Spanish Language
Libraries, Frameworks & Software Standards
1 4 (6.56%) XML
1 4 (6.56%) XML Messaging
Miscellaneous
1 11 (18.03%) Analytical Skills
2 5 (8.20%) Foreign Exchange (FX)
3 4 (6.56%) Client/Server
4 3 (4.92%) Computer Science
4 3 (4.92%) Driving Licence
5 2 (3.28%) Mathematics
6 1 (1.64%) Blackberry
6 1 (1.64%) EPoS
6 1 (1.64%) Handset
6 1 (1.64%) Video Conferencing
Operating Systems
1 38 (62.30%) Windows
2 13 (21.31%) Windows Server 2008
3 11 (18.03%) Windows Server
4 10 (16.39%) Windows 7
5 8 (13.11%) Linux
5 8 (13.11%) Windows Server 2003
5 8 (13.11%) Windows Server 2012
6 5 (8.20%) Unix
7 3 (4.92%) Windows 8
7 3 (4.92%) Windows Vista
8 1 (1.64%) Apple iOS
8 1 (1.64%) SUSE
8 1 (1.64%) SUSE Linux Enterprise Server
8 1 (1.64%) Windows 10
8 1 (1.64%) Windows Phone
Processes & Methodologies
1 18 (29.51%) ITIL
2 10 (16.39%) Project Management
2 10 (16.39%) Service Management
3 7 (11.48%) ITIL V3
4 5 (8.20%) Change Management
4 5 (8.20%) Disaster Recovery
4 5 (8.20%) Incident Management
4 5 (8.20%) Service Delivery
5 4 (6.56%) Business Continuity
5 4 (6.56%) Network Management
6 3 (4.92%) Defect Management
6 3 (4.92%) Process Improvement
6 3 (4.92%) SDLC
6 3 (4.92%) Test Management
6 3 (4.92%) Time Management
7 2 (3.28%) CRM
8 1 (1.64%) ERP
8 1 (1.64%) ITSM
8 1 (1.64%) Practice Management
8 1 (1.64%) Process Management
Programming Languages
1 8 (13.11%) SQL
2 5 (8.20%) Shell Script
3 1 (1.64%) C
3 1 (1.64%) JavaScript
3 1 (1.64%) Python
Qualifications
1 8 (13.11%) Microsoft Certification
2 7 (11.48%) A+ Certification
3 5 (8.20%) ITIL Foundation Certificate
4 4 (6.56%) Degree
5 2 (3.28%) CCNA
5 2 (3.28%) Cisco Certification
5 2 (3.28%) MCP
6 1 (1.64%) MCSA
6 1 (1.64%) MCSE
Quality Assurance & Compliance
1 10 (16.39%) SLA
System Software
1 21 (34.43%) Active Directory
2 2 (3.28%) VMware Infrastructure
3 1 (1.64%) Hyper-V
3 1 (1.64%) UAG
3 1 (1.64%) VMware ESXi
Vendors
1 22 (36.07%) Microsoft
2 10 (16.39%) Oracle
3 3 (4.92%) Cisco
3 3 (4.92%) Citrix
3 3 (4.92%) VMware
4 2 (3.28%) Apple
4 2 (3.28%) Kaspersky
4 2 (3.28%) Mitel
5 1 (1.64%) Avaya
5 1 (1.64%) BT
5 1 (1.64%) CheckPoint
5 1 (1.64%) ESRI
5 1 (1.64%) HP
5 1 (1.64%) iManage
5 1 (1.64%) Interwoven
5 1 (1.64%) Red Box
5 1 (1.64%) WatchGuard
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Salary: £18k - 25k per year
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Salary: £20k - 25k per year
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