The table below looks at the statistics for the IT Support Analyst role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support Analyst in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
IT Support Analyst
Rank 243 225 219
Rank change year-on-year
-18 -6
Permanent jobs requiring an IT Support Analyst 22 45 38
As % of all permanent IT jobs located in the East of England 0.29% 0.56% 0.50%
As % of the Job Titles category 0.31% 0.59% 0.52%
Number of salaries quoted 22 43 31
Average salary £23,500 £24,500 £23,000
Average salary % change year-on-year
-4.08% +6.52%
90% offered a salary of more than £20,500 £19,000 £16,800
10% offered a salary of more than £29,400 £32,500 £33,700
UK excluding London average salary £24,000 £24,000 £23,980
% change year-on-year
- +0.08%
IT Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
7127 7645 7252
As % of all permanent IT jobs located in the East of England 94.91% 95.86% 94.67%
Number of salaries quoted 5953 6385 6208
Average salary £42,500 £42,000 £40,000
Average salary % change year-on-year
+1.19% +5.00%
90% offered a salary of more than £25,000 £25,500 £25,000
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support Analyst
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing IT Support Analyst in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

IT Support Analyst Jobs Demand Trend in the East of England

IT Support Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst across the East of England region.

IT Support Analyst Salary Trend in the East of England

IT Support Analyst
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing IT Support Analyst across the East of England region over the 3 months to 31 July 2015.

IT Support Analyst Salary Histogram in the East of England

IT Support Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support Analyst within the East of England region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +13 8 £22,500 -13.46%
Hertfordshire -18 7 £26,000 +23.80%
Norfolk +3 5 £28,500 -
Bedfordshire - 2 £20,500 -
Suffolk -13 1 £27,500 +10.00% 1
Essex -16 1 £21,500 +7.50%
IT Support Analyst
England

IT Support Analyst
Top 30 Related IT Skills in the East of England

For the 6 months to 31 July 2015, IT jobs across the East of England region that cited IT Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title.

1 36 (90.00%) Windows
2 32 (80.00%) Active Directory
3 22 (55.00%) Microsoft
4 19 (47.50%) MS Exchange
4 19 (47.50%) Windows 7
5 17 (42.50%) Windows Server 2012
6 15 (37.50%) MS Excel
6 15 (37.50%) Microsoft Certification
7 13 (32.50%) Windows XP
7 13 (32.50%) Windows Server 2008
8 10 (25.00%) MS Office
8 10 (25.00%) Citrix
8 10 (25.00%) VMware
8 10 (25.00%) Windows 8
9 9 (22.50%) Project Management
9 9 (22.50%) MCP
9 9 (22.50%) DNS
10 8 (20.00%) Telecoms
10 8 (20.00%) MCTS
11 7 (17.50%) VMware Infrastructure
11 7 (17.50%) SLA
11 7 (17.50%) SharePoint
11 7 (17.50%) LAN
12 6 (15.00%) VPN
12 6 (15.00%) Hyper-V
12 6 (15.00%) Analytical Skills
13 5 (12.50%) Windows Server 2003
13 5 (12.50%) WAN
13 5 (12.50%) TCP/IP
13 5 (12.50%) ITIL

IT Support Analyst
Top Related IT Skills in the East of England by Category

For the 6 months to 31 July 2015, IT jobs across the East of England region that cited IT Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 19 (47.50%) MS Exchange
2 7 (17.50%) SharePoint
3 2 (5.00%) IIS
3 2 (5.00%) Exchange Server 2007
4 1 (2.50%) Lync
4 1 (2.50%) Exchange Server 2010
4 1 (2.50%) Exchange Server 2013
Applications
1 15 (37.50%) MS Excel
2 10 (25.00%) MS Office
3 1 (2.50%) MS PowerPoint
Business Applications
1 2 (5.00%) Line 50
2 1 (2.50%) Dynamics CRM
2 1 (2.50%) Dynamics AX
2 1 (2.50%) ResourceLink
Cloud Services
1 3 (7.50%) Office 365
2 2 (5.00%) Cloud Computing
3 1 (2.50%) Amazon AWS
3 1 (2.50%) SaaS
3 1 (2.50%) PaaS
3 1 (2.50%) IaaS
Communications & Networking
1 9 (22.50%) DNS
2 7 (17.50%) LAN
3 6 (15.00%) VPN
4 5 (12.50%) TCP/IP
4 5 (12.50%) WAN
5 4 (10.00%) DHCP
6 2 (5.00%) SSL
6 2 (5.00%) MPLS
7 1 (2.50%) Wireless
7 1 (2.50%) Internet
Database & Business Intelligence
1 5 (12.50%) SQL Server
2 2 (5.00%) Crystal Reports
2 2 (5.00%) Relational Database
3 1 (2.50%) MySQL
3 1 (2.50%) Big Data
General
1 8 (20.00%) Telecoms
2 2 (5.00%) Danish Language
2 2 (5.00%) French Language
2 2 (5.00%) German Language
3 1 (2.50%) Finance
Libraries, Frameworks & Software Standards
1 1 (2.50%) Web Services
Miscellaneous
1 6 (15.00%) Analytical Skills
2 2 (5.00%) Blackberry
2 2 (5.00%) Tandem
3 1 (2.50%) Mathematics
3 1 (2.50%) Handset
3 1 (2.50%) Data Centre
Operating Systems
1 36 (90.00%) Windows
2 19 (47.50%) Windows 7
3 17 (42.50%) Windows Server 2012
4 13 (32.50%) Windows Server 2008
4 13 (32.50%) Windows XP
5 10 (25.00%) Windows 8
6 5 (12.50%) Windows Server 2003
7 3 (7.50%) Linux
8 1 (2.50%) Windows Vista
8 1 (2.50%) Red Hat Enterprise Linux
8 1 (2.50%) UNIX
Processes & Methodologies
1 9 (22.50%) Project Management
2 5 (12.50%) ITIL
3 3 (7.50%) Service Delivery
4 2 (5.00%) Migration
4 2 (5.00%) CRM
4 2 (5.00%) ERP
5 1 (2.50%) Service Management
5 1 (2.50%) Information Security
5 1 (2.50%) Logistics
5 1 (2.50%) Resource Management
5 1 (2.50%) QMS
5 1 (2.50%) Data Migration
5 1 (2.50%) Open Source
5 1 (2.50%) Network Management
5 1 (2.50%) Root Cause Analysis
5 1 (2.50%) Service Desk Management
5 1 (2.50%) Line Management
5 1 (2.50%) Mentoring
5 1 (2.50%) Server Building
5 1 (2.50%) SDLC
Programming Languages
1 5 (12.50%) SQL
2 3 (7.50%) PowerShell
3 1 (2.50%) C
Qualifications
1 15 (37.50%) Microsoft Certification
2 9 (22.50%) MCP
3 8 (20.00%) MCTS
4 4 (10.00%) MCSE
4 4 (10.00%) CCNA
4 4 (10.00%) Cisco Certification
5 3 (7.50%) A+ Certification
5 3 (7.50%) Degree
6 2 (5.00%) MCSA
7 1 (2.50%) HND
7 1 (2.50%) Network+ Certification
7 1 (2.50%) ITIL Foundation Certificate
7 1 (2.50%) MCITP
Quality Assurance & Compliance
1 7 (17.50%) SLA
2 1 (2.50%) QA
System Software
1 32 (80.00%) Active Directory
2 7 (17.50%) VMware Infrastructure
3 6 (15.00%) Hyper-V
4 1 (2.50%) XenApp
4 1 (2.50%) vSphere
4 1 (2.50%) VMware ESXi
4 1 (2.50%) Terminal Services
4 1 (2.50%) VMware Workstation
Systems Management
1 1 (2.50%) Backup Exec
1 1 (2.50%) SCCM
1 1 (2.50%) SCOM
Vendors
1 22 (55.00%) Microsoft
2 10 (25.00%) Citrix
2 10 (25.00%) VMware
3 4 (10.00%) Cisco
4 2 (5.00%) Epicor
4 2 (5.00%) JD Edwards
4 2 (5.00%) Sage
4 2 (5.00%) HP
5 1 (2.50%) Oracle
5 1 (2.50%) SAP
5 1 (2.50%) Sophos
5 1 (2.50%) Apple
5 1 (2.50%) Northgate
5 1 (2.50%) ProCurve