The table below looks at the statistics for the IT Support Analyst role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support Analyst in their job title over the 3 months to 22 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Oct 2014
Same period 2013 Same period 2012
IT Support Analyst
Rank 228 210 245
Rank change year-on-year
-18 +35
Permanent jobs requiring an IT Support Analyst 32 32 44
As % of all permanent IT jobs located in the East of England 0.41% 0.46% 0.48%
As % of the Job Titles category 0.44% 0.48% 0.49%
Number of salaries quoted 31 27 43
Average salary £23,000 £16,500 £22,000
Average salary % change year-on-year
+39.39% -25.00%
90% offered a salary of more than £20,000 £16,500 £18,500
10% offered a salary of more than £30,000 £26,450 £29,500
UK excluding London average salary £23,500 £22,500 £25,000
% change year-on-year
+4.44% -10.00%
IT Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
7354 6721 8904
As % of all permanent IT jobs located in the East of England 95.36% 95.80% 96.51%
Number of salaries quoted 5983 5652 7604
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £25,000 £24,500
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support Analyst
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing IT Support Analyst in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

IT Support Analyst Jobs Demand Trend in the East of England

IT Support Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst across the East of England region.

IT Support Analyst Salary Trend in the East of England

IT Support Analyst
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing IT Support Analyst across the East of England region over the 3 months to 22 October 2014.

IT Support Analyst Salary Histogram in the East of England

IT Support Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support Analyst within the East of England region over the 3 months to 22 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire -3 12 £23,000 -20.68%
Essex -2 7 £26,000 +18.18%
Hertfordshire -31 6 £22,500 +36.36% 2
Norfolk - 4 £22,250 - 1
East Anglia - 2 £27,500 -
Bedfordshire -11 1 £32,500 +30.65%
IT Support Analyst
England

IT Support Analyst
Top 30 Related IT Skills in the East of England

For the 6 months to 22 October 2014, IT jobs across the East of England region that cited IT Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title.

1 61 (79.22%) Windows
2 44 (57.14%) Active Directory
3 26 (33.77%) Windows 7
4 24 (31.17%) Microsoft
5 20 (25.97%) MS Exchange
6 19 (24.68%) Windows XP
7 17 (22.08%) SQL
8 16 (20.78%) MS Office
8 16 (20.78%) MS Excel
9 15 (19.48%) SQL Server
9 15 (19.48%) Windows Server 2008
10 13 (16.88%) TCP/IP
11 12 (15.58%) VMware
12 10 (12.99%) DNS
12 10 (12.99%) Cisco
12 10 (12.99%) DHCP
13 8 (10.39%) Windows Server 2012
13 8 (10.39%) Linux
13 8 (10.39%) Blackberry
13 8 (10.39%) Windows Server 2003
13 8 (10.39%) Degree
14 7 (9.09%) VMware Infrastructure
14 7 (9.09%) Citrix
14 7 (9.09%) ITIL
14 7 (9.09%) Analytical Skills
14 7 (9.09%) Exchange Server 2010
15 6 (7.79%) ERP
15 6 (7.79%) Crystal Reports
15 6 (7.79%) Microsoft Certification
15 6 (7.79%) Exchange Server 2007

IT Support Analyst
Top Related IT Skills in the East of England by Category

For the 6 months to 22 October 2014, IT jobs across the East of England region that cited IT Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 20 (25.97%) MS Exchange
2 7 (9.09%) Exchange Server 2010
3 6 (7.79%) Exchange Server 2007
4 4 (5.19%) SharePoint
5 3 (3.90%) IIS
6 2 (2.60%) Blackberry Enterprise Server
7 1 (1.30%) Exchange Server 2013
7 1 (1.30%) Exchange Server 5.5
7 1 (1.30%) Exchange Server 2003
Applications
1 16 (20.78%) MS Office
1 16 (20.78%) MS Excel
2 1 (1.30%) S-PLUS
2 1 (1.30%) MS PowerPoint
2 1 (1.30%) MS Visio
Business Applications
1 3 (3.90%) SAP Business One
2 1 (1.30%) Remedy ITSM
Cloud Services
1 3 (3.90%) Office 365
Communications & Networking
1 13 (16.88%) TCP/IP
2 10 (12.99%) DNS
2 10 (12.99%) DHCP
3 5 (6.49%) Firewall
4 3 (3.90%) VPN
5 2 (2.60%) LAN
5 2 (2.60%) Wireless
6 1 (1.30%) SAN
6 1 (1.30%) SMS
6 1 (1.30%) WAN
Database & Business Intelligence
1 15 (19.48%) SQL Server
2 6 (7.79%) Crystal Reports
3 3 (3.90%) SQL Server 2008
4 2 (2.60%) SQL Server 2005
4 2 (2.60%) Relational Database
5 1 (1.30%) FileMaker
Development Applications
1 2 (2.60%) Visual Studio
General
1 5 (6.49%) Finance
2 4 (5.19%) Telecoms
3 1 (1.30%) Back Office
3 1 (1.30%) Electronics
3 1 (1.30%) Legal
3 1 (1.30%) Military
3 1 (1.30%) Retail
Libraries, Frameworks & Software Standards
1 5 (6.49%) HTML
2 3 (3.90%) .NET
2 3 (3.90%) CSS
3 2 (2.60%) Web Services
3 2 (2.60%) XML
3 2 (2.60%) XSLT
3 2 (2.60%) ASP.NET
3 2 (2.60%) WSDL
3 2 (2.60%) Middleware
Miscellaneous
1 8 (10.39%) Blackberry
2 7 (9.09%) Analytical Skills
3 4 (5.19%) Thin Client
3 4 (5.19%) Fat Client
3 4 (5.19%) iPhone
4 3 (3.90%) Computer Science
5 2 (2.60%) Chip and PIN
6 1 (1.30%) Social Media
6 1 (1.30%) Replication
6 1 (1.30%) EPoS
Operating Systems
1 61 (79.22%) Windows
2 26 (33.77%) Windows 7
3 19 (24.68%) Windows XP
4 15 (19.48%) Windows Server 2008
5 8 (10.39%) Windows Server 2012
5 8 (10.39%) Linux
5 8 (10.39%) Windows Server 2003
6 4 (5.19%) Android
6 4 (5.19%) Windows 8
7 2 (2.60%) UNIX
8 1 (1.30%) Windows Vista
Processes & Methodologies
1 7 (9.09%) ITIL
2 6 (7.79%) ERP
3 5 (6.49%) Incident Management
3 5 (6.49%) CRM
4 4 (5.19%) Document Management
4 4 (5.19%) Service Delivery
5 3 (3.90%) Continuous Improvement
6 2 (2.60%) SOA
6 2 (2.60%) Web Development
6 2 (2.60%) Software Deployment
6 2 (2.60%) Infrastructure Management
6 2 (2.60%) Service Desk Management
7 1 (1.30%) Android Development
7 1 (1.30%) Root Cause Analysis
7 1 (1.30%) Network Management
7 1 (1.30%) ITSM
7 1 (1.30%) Software Testing
7 1 (1.30%) Business Intelligence
Programming Languages
1 17 (22.08%) SQL
2 3 (3.90%) JavaScript
2 3 (3.90%) T-SQL
3 2 (2.60%) VB
4 1 (1.30%) PowerShell
4 1 (1.30%) VB.NET
4 1 (1.30%) VBScript
Qualifications
1 8 (10.39%) Degree
2 6 (7.79%) Microsoft Certification
3 4 (5.19%) MCITP
4 2 (2.60%) A+ Certification
5 1 (1.30%) ITIL Foundation Certificate
5 1 (1.30%) CCNA
5 1 (1.30%) ITIL Certification
5 1 (1.30%) Cisco Certification
5 1 (1.30%) MCSE
Quality Assurance & Compliance
1 5 (6.49%) SLA
2 2 (2.60%) HL7
System Software
1 44 (57.14%) Active Directory
2 7 (9.09%) VMware Infrastructure
3 4 (5.19%) Terminal Server
4 3 (3.90%) Terminal Services
5 1 (1.30%) Hyper-V
5 1 (1.30%) XenApp
Systems Management
1 2 (2.60%) SCCM
1 2 (2.60%) Backup Exec
Vendors
1 24 (31.17%) Microsoft
2 12 (15.58%) VMware
3 10 (12.99%) Cisco
4 7 (9.09%) Citrix
5 3 (3.90%) IPFX
5 3 (3.90%) Polycom
5 3 (3.90%) Epicor
5 3 (3.90%) HP
5 3 (3.90%) SAP
6 2 (2.60%) Business Objects
6 2 (2.60%) Dell
6 2 (2.60%) Sophos
6 2 (2.60%) DevExpress
7 1 (1.30%) Remedy
7 1 (1.30%) Sage
7 1 (1.30%) BMC
Ipswich, Suffolk
Coal IT Services
Salary: From £22,000 to £30,000 per annum + Bonus & Excellent Benefits Package
Posted: 18 hours ago
Watford, Hertfordshire
Acuro (MaxAd Ltd)
Salary: £22000.00 - £25000.00 per annum
Posted: Yesterday
Dereham, Norfolk
HAYS INFORMATION TECHNOLOGY
Salary: £17000.00 - £20000.00 per annum
Posted: 5 days ago
Letchworth, Hertfordshire
InfoLogic IT Services
Salary: £25,000 to £28,000 depending on experience
Posted: 22 days ago