The first table below looks at the demand for the IT Support Analyst role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support Analyst in their job title over the 3 months to 25 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the East of England region.

Location
3 months to
25 Jul 2014
Same period 2013 Same period 2012
IT Support Analyst
Rank 213 218 252
Rank change year-on-year
+5 +34
Permanent jobs requiring an IT Support Analyst 45 37 23
As % of all permanent IT jobs located in the East of England 0.56% 0.48% 0.27%
As % of the Job Titles category 0.59% 0.51% 0.28%
Number of salaries quoted 42 32 21
Average salary £24,000 £23,500 £22,500
Average salary % change year-on-year
+2.12% +4.44%
90% offered a salary of more than £18,200 £16,950 £19,000
10% offered a salary of more than £32,500 £33,550 £26,500
UK excluding London average salary £24,000 £23,990 £25,000
% change year-on-year
+0.04% -4.04%
Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
7643 7278 8156
As % of all permanent IT jobs located in the East of England 95.65% 94.62% 96.89%
Number of salaries quoted 6389 6239 6947
Average salary £42,000 £40,000 £40,000
Average salary % change year-on-year
+5.00% -
90% offered a salary of more than £25,500 £25,000 £25,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
IT Support Analyst
England

IT Support Analyst
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing IT Support Analyst in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

IT Support Analyst Jobs Demand Trend in the East of England

IT Support Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst across the East of England region.

IT Support Analyst Salary Trend in the East of England

IT Support Analyst
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing IT Support Analyst across the East of England region over the 3 months to 25 July 2014.

IT Support Analyst Salary Histogram in the East of England

IT Support Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support Analyst within the East of England region over the 3 months to 25 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Essex +12 15 £20,000 -41.17% 2
Hertfordshire -4 12 £21,000 +16.66%
Cambridgeshire -1 9 £26,000 -1.88% 2
Suffolk - 6 £24,500 -
Norfolk - 3 £35,000 - 2
IT Support Analyst
England

IT Support Analyst
Top 30 Related IT Skills in the East of England

For the 6 months to 25 July 2014, IT jobs across the East of England region that cited IT Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title.

1 52 (75.36%) Windows
2 39 (56.52%) Active Directory
3 23 (33.33%) Windows XP
4 22 (31.88%) Microsoft
5 20 (28.99%) Windows 7
6 16 (23.19%) SQL
6 16 (23.19%) MS Office
7 14 (20.29%) MS Exchange
8 11 (15.94%) Windows Server 2008
9 9 (13.04%) Windows Server 2003
10 8 (11.59%) Microsoft Certification
10 8 (11.59%) SQL Server
10 8 (11.59%) MS Excel
11 7 (10.14%) Crystal Reports
11 7 (10.14%) Degree
11 7 (10.14%) VMware
12 6 (8.70%) MCITP
12 6 (8.70%) Exchange Server 2007
12 6 (8.70%) ITIL
12 6 (8.70%) TCP/IP
12 6 (8.70%) Blackberry
13 5 (7.25%) ERP
13 5 (7.25%) Citrix
13 5 (7.25%) SLA
13 5 (7.25%) Cisco
13 5 (7.25%) CRM
13 5 (7.25%) Incident Management
13 5 (7.25%) Finance
13 5 (7.25%) Exchange Server 2010
14 4 (5.80%) Windows Server 2012

IT Support Analyst
Top Related IT Skills in the East of England by Category

For the 6 months to 25 July 2014, IT jobs across the East of England region that cited IT Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 14 (20.29%) MS Exchange
2 6 (8.70%) Exchange Server 2007
3 5 (7.25%) Exchange Server 2010
4 3 (4.35%) Blackberry Enterprise Server
5 2 (2.90%) Exchange Server 5.5
5 2 (2.90%) Exchange Server 2003
5 2 (2.90%) Exchange Server 2013
5 2 (2.90%) IIS
6 1 (1.45%) SharePoint
Applications
1 16 (23.19%) MS Office
2 8 (11.59%) MS Excel
3 2 (2.90%) MS Visio
4 1 (1.45%) S-PLUS
Business Applications
1 1 (1.45%) Dynamics CRM
1 1 (1.45%) SAP Business One
Cloud Services
1 2 (2.90%) Office 365
Communications & Networking
1 6 (8.70%) TCP/IP
2 4 (5.80%) DNS
2 4 (5.80%) Wireless
3 3 (4.35%) DHCP
3 3 (4.35%) VPN
3 3 (4.35%) ADSL
4 2 (2.90%) Firewall
4 2 (2.90%) VDSL
5 1 (1.45%) Network Security
5 1 (1.45%) LAN
5 1 (1.45%) VoIP
5 1 (1.45%) WAN
Database & Business Intelligence
1 8 (11.59%) SQL Server
2 7 (10.14%) Crystal Reports
3 3 (4.35%) Relational Database
4 1 (1.45%) MS Access
4 1 (1.45%) QlikView
4 1 (1.45%) SQL Server 2008
Development Applications
1 2 (2.90%) Visual Studio
General
1 5 (7.25%) Finance
2 3 (4.35%) Telecoms
3 2 (2.90%) Military
3 2 (2.90%) Retail
3 2 (2.90%) Electronics
4 1 (1.45%) Back Office
4 1 (1.45%) Legal
Libraries, Frameworks & Software Standards
1 2 (2.90%) HTML
1 2 (2.90%) .NET
1 2 (2.90%) ASP.NET
1 2 (2.90%) CSS
1 2 (2.90%) Web Services
1 2 (2.90%) XML
1 2 (2.90%) XSLT
1 2 (2.90%) WSDL
1 2 (2.90%) Middleware
Miscellaneous
1 6 (8.70%) Blackberry
2 4 (5.80%) Fat Client
2 4 (5.80%) Thin Client
3 3 (4.35%) Chip and PIN
4 2 (2.90%) Smartphone
4 2 (2.90%) iPhone
5 1 (1.45%) iPad
5 1 (1.45%) Computer Science
5 1 (1.45%) EPoS
Operating Systems
1 52 (75.36%) Windows
2 23 (33.33%) Windows XP
3 20 (28.99%) Windows 7
4 11 (15.94%) Windows Server 2008
5 9 (13.04%) Windows Server 2003
6 4 (5.80%) Linux
6 4 (5.80%) Windows Server 2012
7 2 (2.90%) UNIX
7 2 (2.90%) Android
8 1 (1.45%) Windows Vista
8 1 (1.45%) Mac OS X
8 1 (1.45%) Apple iOS
Processes & Methodologies
1 6 (8.70%) ITIL
2 5 (7.25%) CRM
2 5 (7.25%) ERP
2 5 (7.25%) Incident Management
3 3 (4.35%) Service Delivery
4 2 (2.90%) MVC
4 2 (2.90%) Document Management
4 2 (2.90%) SOA
4 2 (2.90%) Web Development
4 2 (2.90%) Root Cause Analysis
4 2 (2.90%) Software Deployment
4 2 (2.90%) Infrastructure Management
4 2 (2.90%) Service Desk Management
5 1 (1.45%) Problem Management
5 1 (1.45%) Release Management
5 1 (1.45%) Network Management
5 1 (1.45%) Continuous Improvement
5 1 (1.45%) Business Intelligence
5 1 (1.45%) E-Commerce
5 1 (1.45%) Data Analysis
Programming Languages
1 16 (23.19%) SQL
2 2 (2.90%) C#
2 2 (2.90%) JavaScript
2 2 (2.90%) VB
3 1 (1.45%) T-SQL
Qualifications
1 8 (11.59%) Microsoft Certification
2 7 (10.14%) Degree
3 6 (8.70%) MCITP
4 2 (2.90%) MCSE
4 2 (2.90%) MCSA
5 1 (1.45%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 5 (7.25%) SLA
System Software
1 39 (56.52%) Active Directory
2 4 (5.80%) Terminal Server
3 3 (4.35%) VMware Infrastructure
4 2 (2.90%) Hyper-V
4 2 (2.90%) XenServer
5 1 (1.45%) Terminal Services
Vendors
1 22 (31.88%) Microsoft
2 7 (10.14%) VMware
3 5 (7.25%) Citrix
3 5 (7.25%) Cisco
4 2 (2.90%) Business Objects
4 2 (2.90%) HP
4 2 (2.90%) Draytek
4 2 (2.90%) Epicor
4 2 (2.90%) Apple
4 2 (2.90%) DevExpress
4 2 (2.90%) Sophos
4 2 (2.90%) AVG
5 1 (1.45%) IPFX
5 1 (1.45%) Twitter
5 1 (1.45%) Salesforce.com
5 1 (1.45%) Polycom
5 1 (1.45%) Dell
5 1 (1.45%) Avaya
5 1 (1.45%) SAP
5 1 (1.45%) Oracle
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