The table below looks at the statistics for the IT Support Analyst role in IT jobs advertised for the East of England region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support Analyst in their job title over the 3 months to 1 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Sep 2014
Same period 2013 Same period 2012
IT Support Analyst
Rank 211 196 244
Rank change year-on-year
-15 +48
Permanent jobs requiring an IT Support Analyst 41 44 34
As % of all permanent IT jobs located in the East of England 0.53% 0.61% 0.38%
As % of the Job Titles category 0.55% 0.64% 0.39%
Number of salaries quoted 40 36 33
Average salary £24,500 £21,500 £22,500
Average salary % change year-on-year
+13.95% -4.44%
90% offered a salary of more than £20,000 £16,500 £18,500
10% offered a salary of more than £32,750 £27,450 £27,500
UK excluding London average salary £24,000 £22,500 £25,500
% change year-on-year
+6.66% -11.76%
IT Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East of England
Permanent IT job ads with a match in the
Job Titles category
7435 6868 8675
As % of all permanent IT jobs located in the East of England 96.22% 95.05% 96.69%
Number of salaries quoted 6116 5893 7372
Average salary £42,000 £40,000 £40,000
Average salary % change year-on-year
+5.00% -
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £55,000 £57,500
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

IT Support Analyst
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of permanent IT jobs citing IT Support Analyst in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

IT Support Analyst Jobs Demand Trend in the East of England

IT Support Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst across the East of England region.

IT Support Analyst Salary Trend in the East of England

IT Support Analyst
Salary Histogram in the East of England

This chart provides a salary histogram for IT jobs citing IT Support Analyst across the East of England region over the 3 months to 1 September 2014.

IT Support Analyst Salary Histogram in the East of England

IT Support Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support Analyst within the East of England region over the 3 months to 1 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Essex +19 13 £20,000 -9.09% 1
Hertfordshire -16 8 £28,000 +69.69% 2
Cambridgeshire -12 7 £22,500 -13.46% 2
Norfolk - 6 £23,750 -
Suffolk - 5 £25,000 -
East Anglia - 2 £27,500 -
IT Support Analyst
England

IT Support Analyst
Top 30 Related IT Skills in the East of England

For the 6 months to 1 September 2014, IT jobs across the East of England region that cited IT Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title.

1 57 (76.00%) Windows
2 42 (56.00%) Active Directory
3 24 (32.00%) Microsoft
4 23 (30.67%) Windows XP
5 19 (25.33%) MS Exchange
5 19 (25.33%) Windows 7
6 16 (21.33%) SQL
6 16 (21.33%) SQL Server
7 13 (17.33%) MS Office
8 12 (16.00%) MS Excel
9 10 (13.33%) Cisco
9 10 (13.33%) Windows Server 2008
9 10 (13.33%) VMware
10 8 (10.67%) Crystal Reports
11 7 (9.33%) Linux
11 7 (9.33%) DNS
11 7 (9.33%) TCP/IP
11 7 (9.33%) Blackberry
11 7 (9.33%) Windows Server 2003
11 7 (9.33%) Degree
12 6 (8.00%) Exchange Server 2007
12 6 (8.00%) VMware Infrastructure
12 6 (8.00%) DHCP
12 6 (8.00%) ITIL
12 6 (8.00%) ERP
12 6 (8.00%) HTML
13 5 (6.67%) JavaScript
13 5 (6.67%) .NET
13 5 (6.67%) IIS
13 5 (6.67%) CSS

IT Support Analyst
Top Related IT Skills in the East of England by Category

For the 6 months to 1 September 2014, IT jobs across the East of England region that cited IT Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 19 (25.33%) MS Exchange
2 6 (8.00%) Exchange Server 2007
3 5 (6.67%) Exchange Server 2010
3 5 (6.67%) IIS
4 3 (4.00%) Blackberry Enterprise Server
5 2 (2.67%) Exchange Server 5.5
6 1 (1.33%) Exchange Server 2003
6 1 (1.33%) SharePoint
Applications
1 13 (17.33%) MS Office
2 12 (16.00%) MS Excel
3 2 (2.67%) MS Visio
4 1 (1.33%) S-PLUS
4 1 (1.33%) MS PowerPoint
Business Applications
1 3 (4.00%) SAP Business One
Communications & Networking
1 7 (9.33%) TCP/IP
1 7 (9.33%) DNS
2 6 (8.00%) DHCP
3 3 (4.00%) Firewall
3 3 (4.00%) Wireless
3 3 (4.00%) VPN
4 1 (1.33%) ADSL
4 1 (1.33%) LAN
4 1 (1.33%) WAN
4 1 (1.33%) Network Security
Database & Business Intelligence
1 16 (21.33%) SQL Server
2 8 (10.67%) Crystal Reports
3 4 (5.33%) Relational Database
4 3 (4.00%) SQL Server 2008
5 1 (1.33%) SQL Server 2005
Development Applications
1 4 (5.33%) Visual Studio
General
1 5 (6.67%) Telecoms
2 4 (5.33%) Finance
3 2 (2.67%) Electronics
3 2 (2.67%) Military
4 1 (1.33%) Retail
4 1 (1.33%) Back Office
4 1 (1.33%) Legal
Libraries, Frameworks & Software Standards
1 6 (8.00%) HTML
2 5 (6.67%) .NET
2 5 (6.67%) CSS
3 4 (5.33%) Web Services
3 4 (5.33%) XML
3 4 (5.33%) XSLT
3 4 (5.33%) WSDL
3 4 (5.33%) ASP.NET
4 2 (2.67%) Middleware
Miscellaneous
1 7 (9.33%) Blackberry
2 4 (5.33%) Fat Client
2 4 (5.33%) Thin Client
3 3 (4.00%) iPhone
3 3 (4.00%) Chip and PIN
4 2 (2.67%) Computer Science
5 1 (1.33%) EPoS
5 1 (1.33%) Social Media
5 1 (1.33%) iPad
Operating Systems
1 57 (76.00%) Windows
2 23 (30.67%) Windows XP
3 19 (25.33%) Windows 7
4 10 (13.33%) Windows Server 2008
5 7 (9.33%) Windows Server 2003
5 7 (9.33%) Linux
6 4 (5.33%) Windows Server 2012
7 3 (4.00%) Windows 8
7 3 (4.00%) Android
8 2 (2.67%) UNIX
9 1 (1.33%) Windows Vista
Processes & Methodologies
1 6 (8.00%) ITIL
1 6 (8.00%) ERP
2 5 (6.67%) CRM
2 5 (6.67%) Incident Management
3 4 (5.33%) Web Development
3 4 (5.33%) Service Delivery
4 3 (4.00%) Continuous Improvement
5 2 (2.67%) Root Cause Analysis
5 2 (2.67%) Software Deployment
5 2 (2.67%) Infrastructure Management
5 2 (2.67%) Service Desk Management
5 2 (2.67%) MVC
5 2 (2.67%) Document Management
5 2 (2.67%) SOA
6 1 (1.33%) Software Testing
6 1 (1.33%) Android Development
6 1 (1.33%) Network Management
Programming Languages
1 16 (21.33%) SQL
2 5 (6.67%) JavaScript
3 4 (5.33%) VB
4 3 (4.00%) T-SQL
5 2 (2.67%) C#
6 1 (1.33%) VBScript
6 1 (1.33%) VB.NET
6 1 (1.33%) PowerShell
Qualifications
1 7 (9.33%) Degree
2 5 (6.67%) Microsoft Certification
3 4 (5.33%) MCITP
4 1 (1.33%) MCSE
4 1 (1.33%) A+ Certification
4 1 (1.33%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 5 (6.67%) SLA
2 1 (1.33%) HL7
System Software
1 42 (56.00%) Active Directory
2 6 (8.00%) VMware Infrastructure
3 4 (5.33%) Terminal Server
4 3 (4.00%) Terminal Services
5 1 (1.33%) Hyper-V
Systems Management
1 2 (2.67%) SCCM
2 1 (1.33%) Backup Exec
Vendors
1 24 (32.00%) Microsoft
2 10 (13.33%) VMware
2 10 (13.33%) Cisco
3 4 (5.33%) Business Objects
3 4 (5.33%) Citrix
3 4 (5.33%) DevExpress
4 3 (4.00%) IPFX
4 3 (4.00%) Polycom
4 3 (4.00%) SAP
5 2 (2.67%) Epicor
5 2 (2.67%) HP
6 1 (1.33%) Dell
6 1 (1.33%) Apple
6 1 (1.33%) Sophos
6 1 (1.33%) Oracle
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