The table below looks at the statistics for the 2nd Line Support role in IT contracts advertised for the Edinburgh region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 30 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Mar 2015
Same period 2014 Same period 2013
Second Line Support
Rank 71 75 45
Rank change year-on-year
+4 -30
Contract jobs requiring a 2nd Line Support 6 2 6
As % of all contract IT jobs located in Edinburgh 0.41% 0.16% 0.90%
As % of the Job Titles category 0.44% 0.17% 0.95%
Number of daily rates quoted 3 0 3
Average daily rate
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£158 - £160
90% offered a daily rate of more than £136 - £132
10% offered a daily rate of more than £212 - £182
UK excluding London average daily rate £163 £148 £135
% change year-on-year
+10.16% +9.25%
Number of hourly rates quoted 0 1 1
Average hourly rate - £19.50 £15.50
Average hourly rate % change year-on-year
- +25.80%
UK excluding London average hourly rate £14.50 £15.35 £14.00
% change year-on-year
-5.53% +9.64%
2nd Line Support
Scotland

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Edinburgh region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Edinburgh
Contract IT job ads with a match in the
Job Titles category
1371 1162 630
As % of all contract IT jobs located in Edinburgh 94.36% 93.94% 94.03%
Number of daily rates quoted 773 601 284
Average daily rate £375 £380 £380
Average daily rate % change year-on-year
-1.31% -
90% offered a daily rate of more than £225 £238 £213
10% offered a daily rate of more than £500 £510 £475
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 19 16 9
Average hourly rate £14.00 £18.53 £15.50
Average hourly rate % change year-on-year
-24.43% +19.53%
90% offered a hourly rate of more than £10.00 £12.50 £12.23
10% offered a hourly rate of more than £47.50 £24.00 £43.49
UK excluding London average hourly rate £16.83 £17.00 £17.15
% change year-on-year
-1.02% -0.87%

2nd Line Support
Jobs Demand Trend in Edinburgh

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the Edinburgh region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Edinburgh

2nd Line Support
Daily Rate Trend in Edinburgh

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the Edinburgh region.

2nd Line Support Daily Rate Trend in Edinburgh

2nd Line Support
Hourly Rate Trend in Edinburgh

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the Edinburgh region.

2nd Line Support Hourly Rate Trend in Edinburgh

2nd Line Support
Top 30 Related IT Skills in Edinburgh

For the 6 months to 30 March 2015, IT contractor jobs across the Edinburgh region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 9 (60.00%) Active Directory
1 9 (60.00%) VMware
2 8 (53.33%) Microsoft
2 8 (53.33%) Windows
2 8 (53.33%) LAN
3 6 (40.00%) PowerShell
3 6 (40.00%) Exchange Server 2010
3 6 (40.00%) MS Exchange
3 6 (40.00%) MS Office
4 5 (33.33%) SQL Server
4 5 (33.33%) Windows 7
5 4 (26.67%) Migration
5 4 (26.67%) WAN
5 4 (26.67%) TCP/IP
5 4 (26.67%) Symantec
6 3 (20.00%) Citrix
6 3 (20.00%) MCP
6 3 (20.00%) SQL
6 3 (20.00%) VBA
6 3 (20.00%) Firewall
6 3 (20.00%) Finance
6 3 (20.00%) Internet
6 3 (20.00%) Backup Exec
6 3 (20.00%) Banking
6 3 (20.00%) Windows Server 2008
7 2 (13.33%) VMware Infrastructure
7 2 (13.33%) vSphere
7 2 (13.33%) Windows Server 2012
7 2 (13.33%) SCCM
7 2 (13.33%) Nortel

2nd Line Support
Top Related IT Skills in Edinburgh by Category

For the 6 months to 30 March 2015, IT contractor jobs across the Edinburgh region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (40.00%) MS Exchange
1 6 (40.00%) Exchange Server 2010
2 1 (6.67%) Exchange Server 2003
2 1 (6.67%) Exchange Server 2007
Applications
1 6 (40.00%) MS Office
2 2 (13.33%) MS Excel
Communications & Networking
1 8 (53.33%) LAN
2 4 (26.67%) WAN
2 4 (26.67%) TCP/IP
3 3 (20.00%) Internet
3 3 (20.00%) Firewall
4 2 (13.33%) VoIP
5 1 (6.67%) Ethernet
5 1 (6.67%) IP Telephony
5 1 (6.67%) VLAN
5 1 (6.67%) Network Security
5 1 (6.67%) Fibre Channel
5 1 (6.67%) VPN
5 1 (6.67%) SAN
Database & Business Intelligence
1 5 (33.33%) SQL Server
General
1 3 (20.00%) Finance
1 3 (20.00%) Banking
Miscellaneous
1 1 (6.67%) Client/Server
1 1 (6.67%) Thin Client
1 1 (6.67%) Fat Client
Operating Systems
1 8 (53.33%) Windows
2 5 (33.33%) Windows 7
3 3 (20.00%) Windows Server 2008
4 2 (13.33%) Windows Server 2012
4 2 (13.33%) Windows XP
5 1 (6.67%) Mac OS X
5 1 (6.67%) Windows Server 2003
5 1 (6.67%) AIX
5 1 (6.67%) Windows 2000
5 1 (6.67%) Windows 8
Processes & Methodologies
1 4 (26.67%) Migration
2 2 (13.33%) ITIL
3 1 (6.67%) Project Management
3 1 (6.67%) Service Management
3 1 (6.67%) Disaster Recovery
3 1 (6.67%) Supplier Management
3 1 (6.67%) ITIL V3
Programming Languages
1 6 (40.00%) PowerShell
2 3 (20.00%) SQL
2 3 (20.00%) VBA
Qualifications
1 3 (20.00%) MCP
2 2 (13.33%) Microsoft Certification
3 1 (6.67%) SC Cleared
3 1 (6.67%) Security Cleared
3 1 (6.67%) MCSA
Quality Assurance & Compliance
1 1 (6.67%) SLA
System Software
1 9 (60.00%) Active Directory
2 2 (13.33%) VMware Infrastructure
2 2 (13.33%) vSphere
3 1 (6.67%) VMware Server
Systems Management
1 3 (20.00%) Backup Exec
2 2 (13.33%) SCCM
3 1 (6.67%) WSUS
3 1 (6.67%) Norton AntiVirus
3 1 (6.67%) NetBackup
Vendors
1 9 (60.00%) VMware
2 8 (53.33%) Microsoft
3 4 (26.67%) Symantec
4 3 (20.00%) Citrix
5 2 (13.33%) Nortel
6 1 (6.67%) Cisco
6 1 (6.67%) EMC
6 1 (6.67%) McAfee
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