The first table below looks at the demand for the 2nd Line Support role in IT contracts advertised for the Edinburgh region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Edinburgh region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Second Line Support
Rank 51 61 63
Rank change year-on-year
+10 +2
Contract jobs requiring a 2nd Line Support 6 2 5
As % of all contract IT jobs located in Edinburgh 0.720% 0.184% 0.386%
As % of the Job Titles category 0.764% 0.196% 0.408%
Number of daily rates quoted 3 0 0
Average daily rate £125 - -
UK excluding London average daily rate £163 £142 £160
% change year-on-year
+14.43% -11.25%
Number of hourly rates quoted 0 0 2
Average hourly rate - - £10.50
UK excluding London average hourly rate £15.00 £14.50 £14.00
% change year-on-year
+3.44% +3.57%
All Job Titles
Edinburgh
Contract IT job ads with a match in the
Job Titles category
785 1022 1226
As % of all contract IT jobs located in Edinburgh 94.24% 94.02% 94.67%
Number of daily rates quoted 338 508 595
Average daily rate £400 £355 £350
Average daily rate % change year-on-year
+12.67% +1.42%
90% offered a daily rate of more than £240 £238 £225
10% offered a daily rate of more than £500 £475 £530
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 9 24 36
Average hourly rate £13.93 £23.00 £15.29
Average hourly rate % change year-on-year
-39.43% +50.42%
90% offered a hourly rate of more than £11.00 £11.00 £9.00
10% offered a hourly rate of more than £20.00 £32.00 £28.50
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%
2nd Line Support
Scotland

2nd Line Support
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support across the Edinburgh region as a proportion of the total demand within the Job Titles category.

Edinburgh 2nd Line Support Jobs Demand Trend

2nd Line Support
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the Edinburgh region.

Edinburgh 2nd Line Support Daily Rate Trend

2nd Line Support
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the Edinburgh region.

Edinburgh 2nd Line Support Hourly Rate Trend

2nd Line Support
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT contractor jobs across the Edinburgh region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 11 (91.67%) Active Directory
2 10 (83.33%) Windows
3 6 (50.00%) MS Office
4 5 (41.67%) MS Excel
4 5 (41.67%) Citrix
5 4 (33.33%) Blackberry
5 4 (33.33%) Microsoft
5 4 (33.33%) Windows Vista
5 4 (33.33%) Windows 7
6 3 (25.00%) TCP/IP
6 3 (25.00%) Windows XP
6 3 (25.00%) MS Exchange
6 3 (25.00%) LAN
6 3 (25.00%) WAN
7 2 (16.67%) Windows Server 2003
7 2 (16.67%) EMC
7 2 (16.67%) NetApp
7 2 (16.67%) Finance
7 2 (16.67%) Firewall
7 2 (16.67%) Windows 2000
7 2 (16.67%) CCNA
7 2 (16.67%) Cisco Certification
7 2 (16.67%) assyst
7 2 (16.67%) Windows Server 2008
8 1 (8.333%) Windows Phone
8 1 (8.333%) NAS
8 1 (8.333%) Incident Management
8 1 (8.333%) Time Management
8 1 (8.333%) SC Cleared
8 1 (8.333%) CTC Cleared

2nd Line Support
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT contractor jobs across the Edinburgh region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (25.00%) MS Exchange
2 1 (8.333%) Lotus Notes
Applications
1 6 (50.00%) MS Office
2 5 (41.67%) MS Excel
Business Applications
1 2 (16.67%) assyst
Communications & Networking
1 3 (25.00%) TCP/IP
1 3 (25.00%) LAN
1 3 (25.00%) WAN
2 2 (16.67%) Firewall
3 1 (8.333%) NAS
3 1 (8.333%) SAN
3 1 (8.333%) DNS
3 1 (8.333%) DHCP
3 1 (8.333%) Wireless
General
1 2 (16.67%) Finance
Miscellaneous
1 4 (33.33%) Blackberry
Operating Systems
1 10 (83.33%) Windows
2 4 (33.33%) Windows Vista
2 4 (33.33%) Windows 7
3 3 (25.00%) Windows XP
4 2 (16.67%) Windows Server 2003
4 2 (16.67%) Windows 2000
4 2 (16.67%) Windows Server 2008
5 1 (8.333%) Windows Phone
5 1 (8.333%) UNIX
Processes & Methodologies
1 1 (8.333%) Incident Management
1 1 (8.333%) Time Management
1 1 (8.333%) Service Delivery
Qualifications
1 2 (16.67%) CCNA
1 2 (16.67%) Cisco Certification
2 1 (8.333%) SC Cleared
2 1 (8.333%) CTC Cleared
2 1 (8.333%) Security Cleared
2 1 (8.333%) Microsoft Certification
System Software
1 11 (91.67%) Active Directory
Vendors
1 5 (41.67%) Citrix
2 4 (33.33%) Microsoft
3 2 (16.67%) EMC
3 2 (16.67%) NetApp
4 1 (8.333%) Cisco
4 1 (8.333%) Lotus
4 1 (8.333%) CheckPoint
Edinburgh, Scotland
A leading Edinburgh based organisation is currently recruiting for a 2nd line support engineer to join their large team. The role includes 1/2 line support, and experience...
Hays Specialist Recruitment Ltd
Rate: £100.00 - £130.00 per day
Posted: 8 May 2013
Edinburgh, Midlothian
Reed's client, a leading organisation based in Edinburgh, are looking to recruit a 2nd Line Support Technician on a temporary basis for 1 year. This position has...
Reed Technology
Rate: £20000 - £24000 per annum
Posted: 20 May 2013