The first table below looks at the demand for the 2nd Line Support role in IT jobs advertised for the Edinburgh region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 19 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Edinburgh region.

Location
3 months to
19 Jun 2013
Same period 2012 Same period 2011
Second Line Support
Rank 91 93 -
Rank change year-on-year
+2 -
Permanent jobs requiring a 2nd Line Support 2 1 0
As % of all permanent IT jobs located in Edinburgh 0.172% 0.076% -
As % of the Job Titles category 0.178% 0.079% -
Number of salaries quoted 1 1 0
Average salary £32,500 £21,000 -
Average salary % change year-on-year
+54.76% -
UK excluding London average salary £25,000 £25,000 £24,000
% change year-on-year
- +4.16%
All Job Titles
Edinburgh
Permanent IT job ads with a match in the
Job Titles category
1122 1267 1528
As % of all permanent IT jobs located in Edinburgh 96.23% 95.77% 95.20%
Number of salaries quoted 673 894 1124
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £27,500 £26,000 £27,500
10% offered a salary of more than £57,500 £58,200 £62,500
UK excluding London average salary £38,000 £38,500 £37,500
% change year-on-year
-1.29% +2.66%
2nd Line Support
Scotland

2nd Line Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support across the Edinburgh region as a proportion of the total demand within the Job Titles category.

Edinburgh 2nd Line Support Jobs Demand Trend

2nd Line Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Edinburgh region.

Edinburgh 2nd Line Support Salary Trend

2nd Line Support
Top 30 Related IT Skills

For the 6 months to 19 June 2013, IT jobs across the Edinburgh region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 4 (100.00%) Microsoft
2 2 (50.00%) Active Directory
2 2 (50.00%) SQL
2 2 (50.00%) MS Excel
3 1 (25.00%) MS Access
3 1 (25.00%) CRM
3 1 (25.00%) WAN
3 1 (25.00%) VPN
3 1 (25.00%) Cisco
3 1 (25.00%) VBScript
3 1 (25.00%) VB
3 1 (25.00%) SQL Server
3 1 (25.00%) Crystal Reports
3 1 (25.00%) MS Office
3 1 (25.00%) Windows
3 1 (25.00%) Citrix
3 1 (25.00%) Microsoft Certification
3 1 (25.00%) Thin Client
3 1 (25.00%) Systems Management Server (SMS)
3 1 (25.00%) Symantec
3 1 (25.00%) Firewall
3 1 (25.00%) Workflow
3 1 (25.00%) Finance
3 1 (25.00%) Legal
3 1 (25.00%) VMware
3 1 (25.00%) VMware Workstation
3 1 (25.00%) Backup Exec
3 1 (25.00%) SQL Server Reporting Services
3 1 (25.00%) Degree
3 1 (25.00%) Draytek

2nd Line Support
Top Related IT Skills by Category

For the 6 months to 19 June 2013, IT jobs across the Edinburgh region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Applications
1 2 (50.00%) MS Excel
2 1 (25.00%) MS Office
Communications & Networking
1 1 (25.00%) WAN
1 1 (25.00%) VPN
1 1 (25.00%) Firewall
Database & Business Intelligence
1 1 (25.00%) MS Access
1 1 (25.00%) SQL Server
1 1 (25.00%) Crystal Reports
1 1 (25.00%) SQL Server Reporting Services
General
1 1 (25.00%) Finance
1 1 (25.00%) Legal
Miscellaneous
1 1 (25.00%) Thin Client
1 1 (25.00%) Fat Client
Operating Systems
1 1 (25.00%) Windows
Processes & Methodologies
1 1 (25.00%) CRM
1 1 (25.00%) Workflow
1 1 (25.00%) High Availability
1 1 (25.00%) Software Distribution
Programming Languages
1 2 (50.00%) SQL
2 1 (25.00%) VBScript
2 1 (25.00%) VB
Qualifications
1 1 (25.00%) Microsoft Certification
1 1 (25.00%) Degree
1 1 (25.00%) Security Cleared
System Software
1 2 (50.00%) Active Directory
2 1 (25.00%) VMware Workstation
2 1 (25.00%) VMware Infrastructure
Systems Management
1 1 (25.00%) Systems Management Server (SMS)
1 1 (25.00%) Backup Exec
1 1 (25.00%) SCCM
1 1 (25.00%) SCOM
Vendors
1 4 (100.00%) Microsoft
2 1 (25.00%) Cisco
2 1 (25.00%) Citrix
2 1 (25.00%) Symantec
2 1 (25.00%) VMware
2 1 (25.00%) Draytek
Edinburgh, Scotland
in a variety of VPN and WAN configurations either on site or remotely.*You will be expected to install, configure and support virtual servers using VMWare software.*You...
Salary: £30000 - £35000 per annum
Posted: 3 June 2013