The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Edinburgh region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 3 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Mar 2015
Same period 2014 Same period 2013
Second Line Support
Rank 91 108 89
Rank change year-on-year
+17 -19
Permanent jobs requiring a 2nd Line Support 10 1 2
As % of all permanent IT jobs located in Edinburgh 0.75% 0.069% 0.17%
As % of the Job Titles category 0.79% 0.072% 0.18%
Number of salaries quoted 5 0 2
Average salary £30,000 - £26,000
UK excluding London average salary £25,000 £24,500 £24,000
% change year-on-year
+2.04% +2.08%
2nd Line Support
Scotland

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Edinburgh region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Edinburgh
Permanent IT job ads with a match in the
Job Titles category
1261 1384 1104
As % of all permanent IT jobs located in Edinburgh 94.46% 96.18% 95.50%
Number of salaries quoted 776 900 734
Average salary £42,500 £40,000 £41,500
Average salary % change year-on-year
+6.25% -3.61%
90% offered a salary of more than £28,500 £27,500 £25,000
10% offered a salary of more than £60,000 £60,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support
Jobs Demand Trend in Edinburgh

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Edinburgh region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Edinburgh

2nd Line Support
Salary Trend in Edinburgh

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Edinburgh region.

2nd Line Support Salary Trend in Edinburgh

2nd Line Support
Top 30 Related IT Skills in Edinburgh

For the 6 months to 3 March 2015, IT jobs across the Edinburgh region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 19 (95.00%) Active Directory
1 19 (95.00%) Finance
2 16 (80.00%) VMware
2 16 (80.00%) Microsoft
2 16 (80.00%) VMware Infrastructure
3 15 (75.00%) LAN
3 15 (75.00%) WAN
3 15 (75.00%) SLA
3 15 (75.00%) Wi-Fi
3 15 (75.00%) Back Office
4 14 (70.00%) Disaster Recovery
5 5 (25.00%) Windows
6 4 (20.00%) MCSE
6 4 (20.00%) MS Exchange
6 4 (20.00%) ITIL
6 4 (20.00%) Microsoft Certification
6 4 (20.00%) Migration
6 4 (20.00%) Blackberry Enterprise Server
6 4 (20.00%) Exchange Server 2003
6 4 (20.00%) Exchange Server 2007
6 4 (20.00%) Data Migration
6 4 (20.00%) Windows Server 2008
6 4 (20.00%) Windows 7
7 1 (5.00%) HP SIM
7 1 (5.00%) SolarWinds
7 1 (5.00%) Release Management
7 1 (5.00%) HP
7 1 (5.00%) VMware ESX
7 1 (5.00%) NetBackup
7 1 (5.00%) BMC

2nd Line Support
Top Related IT Skills in Edinburgh by Category

For the 6 months to 3 March 2015, IT jobs across the Edinburgh region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (20.00%) MS Exchange
1 4 (20.00%) Blackberry Enterprise Server
1 4 (20.00%) Exchange Server 2003
1 4 (20.00%) Exchange Server 2007
Communications & Networking
1 15 (75.00%) LAN
1 15 (75.00%) WAN
1 15 (75.00%) Wi-Fi
Database & Business Intelligence
1 1 (5.00%) SQL Server
General
1 19 (95.00%) Finance
2 15 (75.00%) Back Office
Operating Systems
1 5 (25.00%) Windows
2 4 (20.00%) Windows Server 2008
2 4 (20.00%) Windows 7
3 1 (5.00%) AIX
3 1 (5.00%) Solaris
3 1 (5.00%) Linux
Processes & Methodologies
1 14 (70.00%) Disaster Recovery
2 4 (20.00%) Migration
2 4 (20.00%) ITIL
2 4 (20.00%) Data Migration
3 1 (5.00%) Release Management
Programming Languages
1 1 (5.00%) SQL
Qualifications
1 4 (20.00%) MCSE
1 4 (20.00%) Microsoft Certification
Quality Assurance & Compliance
1 15 (75.00%) SLA
System Software
1 19 (95.00%) Active Directory
2 16 (80.00%) VMware Infrastructure
3 1 (5.00%) VMware ESX
Systems Management
1 1 (5.00%) Control-M
1 1 (5.00%) NetBackup
1 1 (5.00%) HP SIM
Vendors
1 16 (80.00%) Microsoft
1 16 (80.00%) VMware
2 1 (5.00%) SolarWinds
2 1 (5.00%) HP
2 1 (5.00%) BMC
2 1 (5.00%) Veritas