The table below looks at the statistics for the 2nd Line Support role in IT contracts advertised for the Scotland region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 24 April 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Apr 2015
Same period 2014 Same period 2013
Second Line Support
Rank 97 118 110
Rank change year-on-year
+21 -8
Contract jobs requiring a 2nd Line Support 30 14 16
As % of all contract IT jobs located in Scotland 0.99% 0.53% 0.66%
As % of the Job Titles category 1.06% 0.57% 0.71%
Number of daily rates quoted 14 5 5
Average daily rate
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£158 £123 £118
Average daily rate % change year-on-year
+28.57% +3.81%
90% offered a daily rate of more than £116 £123 £90
10% offered a daily rate of more than £230 £127 £163
UK excluding London average daily rate £150 £148 £140
% change year-on-year
+1.69% +5.35%
Number of hourly rates quoted 11 7 3
Average hourly rate £16.00 £15.50 £15.00
Average hourly rate % change year-on-year
+3.22% +3.33%
UK excluding London average hourly rate £14.50 £15.00 £14.50
% change year-on-year
-3.33% +3.44%
2nd Line Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Scotland region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Scotland
Contract IT job ads with a match in the
Job Titles category
2836 2444 2243
As % of all contract IT jobs located in Scotland 93.75% 92.47% 92.80%
Number of daily rates quoted 1528 1288 1105
Average daily rate £375 £375 £350
Average daily rate % change year-on-year
- +7.14%
90% offered a daily rate of more than £220 £230 £235
10% offered a daily rate of more than £490 £500 £475
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 94 65 54
Average hourly rate £16.00 £17.48 £15.50
Average hourly rate % change year-on-year
-8.44% +12.74%
90% offered a hourly rate of more than £11.00 £11.50 £10.47
10% offered a hourly rate of more than £40.00 £33.50 £40.75
UK excluding London average hourly rate £16.50 £17.50 £17.50
% change year-on-year
-5.71% -

2nd Line Support
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the Scotland region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Scotland

2nd Line Support
Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the Scotland region.

2nd Line Support Daily Rate Trend in Scotland

2nd Line Support
Daily Rate Histogram in Scotland

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support across the Scotland region over the 3 months to 24 April 2015.

2nd Line Support Daily Rate Histogram in Scotland

2nd Line Support
Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the Scotland region.

2nd Line Support Hourly Rate Trend in Scotland

2nd Line Support
Hourly Rate Histogram in Scotland

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 2nd Line Support across the Scotland region over the 3 months to 24 April 2015.

2nd Line Support Hourly Rate Histogram in Scotland

2nd Line Support
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support within the Scotland region over the 3 months to 24 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Aberdeen - 16 £230 -
Edinburgh +5 8 £130 +6.12% 1
Glasgow -4 4 £139 - 1
Scottish Borders -6 1 £128 -
Midlothian - 1 - -
2nd Line Support
UK

2nd Line Support
Top 30 Related IT Skills in Scotland

For the 6 months to 24 April 2015, IT contractor jobs across the Scotland region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 29 (56.86%) Windows
2 28 (54.90%) Microsoft
3 23 (45.10%) Active Directory
4 20 (39.22%) MS Office
5 17 (33.33%) Windows 7
5 17 (33.33%) VMware
6 13 (25.49%) HP
7 11 (21.57%) Linux
7 11 (21.57%) MS Excel
8 10 (19.61%) Citrix
9 9 (17.65%) LAN
9 9 (17.65%) SQL
9 9 (17.65%) SQL Server
9 9 (17.65%) PowerShell
10 8 (15.69%) Windows Server 2008
10 8 (15.69%) TCP/IP
10 8 (15.69%) MS Exchange
10 8 (15.69%) Microsoft Certification
11 7 (13.73%) Adobe
11 7 (13.73%) Dell
11 7 (13.73%) Remedy
11 7 (13.73%) Windows XP
11 7 (13.73%) VMware Infrastructure
11 7 (13.73%) Windows Server 2012
12 6 (11.76%) Red Hat Enterprise Linux
12 6 (11.76%) Exchange Server 2010
12 6 (11.76%) LDAP
12 6 (11.76%) Red Hat
12 6 (11.76%) Symantec
13 5 (9.80%) MCSE

2nd Line Support
Top Related IT Skills in Scotland by Category

For the 6 months to 24 April 2015, IT contractor jobs across the Scotland region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (15.69%) MS Exchange
2 6 (11.76%) Exchange Server 2010
3 3 (5.88%) SharePoint
3 3 (5.88%) IIS
4 1 (1.96%) SharePoint 2013
4 1 (1.96%) Exchange Server 2013
4 1 (1.96%) Exchange Server 2003
4 1 (1.96%) Exchange Server 2007
Applications
1 20 (39.22%) MS Office
2 11 (21.57%) MS Excel
Business Applications
1 2 (3.92%) assyst
Communications & Networking
1 9 (17.65%) LAN
2 8 (15.69%) TCP/IP
3 6 (11.76%) LDAP
4 4 (7.84%) WAN
5 3 (5.88%) Internet
5 3 (5.88%) DNS
5 3 (5.88%) Firewall
5 3 (5.88%) IPsec
6 2 (3.92%) IP Telephony
6 2 (3.92%) Fibre Channel
6 2 (3.92%) VoIP
6 2 (3.92%) Ethernet
6 2 (3.92%) SAN
7 1 (1.96%) DHCP
7 1 (1.96%) VPN
7 1 (1.96%) Network Security
7 1 (1.96%) VLAN
Database & Business Intelligence
1 9 (17.65%) SQL Server
General
1 5 (9.80%) Finance
2 3 (5.88%) Banking
3 2 (3.92%) Dutch Language
3 2 (3.92%) German Language
Libraries, Frameworks & Software Standards
1 3 (5.88%) .NET
Miscellaneous
1 3 (5.88%) Blackberry
2 2 (3.92%) Computer Science
2 2 (3.92%) PDA
3 1 (1.96%) Thin Client
3 1 (1.96%) Client/Server
3 1 (1.96%) Analytical Skills
3 1 (1.96%) Fat Client
Operating Systems
1 29 (56.86%) Windows
2 17 (33.33%) Windows 7
3 11 (21.57%) Linux
4 8 (15.69%) Windows Server 2008
5 7 (13.73%) Windows XP
5 7 (13.73%) Windows Server 2012
6 6 (11.76%) Red Hat Enterprise Linux
7 4 (7.84%) Windows 8
8 2 (3.92%) AIX
9 1 (1.96%) Mac OS X
9 1 (1.96%) Windows Server 2003
9 1 (1.96%) Windows 2000
9 1 (1.96%) UNIX
Processes & Methodologies
1 4 (7.84%) Migration
1 4 (7.84%) Configuration Management
2 3 (5.88%) ITIL
3 2 (3.92%) Software Engineering
3 2 (3.92%) Incident Management
3 2 (3.92%) ITIL V3
3 2 (3.92%) Change Control
3 2 (3.92%) Disaster Recovery
4 1 (1.96%) Project Management
4 1 (1.96%) Service Management
4 1 (1.96%) Mentoring
4 1 (1.96%) Supplier Management
4 1 (1.96%) Fault Management
Programming Languages
1 9 (17.65%) SQL
1 9 (17.65%) PowerShell
2 3 (5.88%) Perl
2 3 (5.88%) C++
2 3 (5.88%) T-SQL
2 3 (5.88%) VBA
3 1 (1.96%) Java
Qualifications
1 8 (15.69%) Microsoft Certification
2 5 (9.80%) MCSE
3 4 (7.84%) Security Cleared
3 4 (7.84%) SC Cleared
4 3 (5.88%) MCP
5 2 (3.92%) Degree
6 1 (1.96%) MCSA
6 1 (1.96%) DV Cleared
Quality Assurance & Compliance
1 3 (5.88%) SLA
System Software
1 23 (45.10%) Active Directory
2 7 (13.73%) VMware Infrastructure
3 3 (5.88%) vSphere
3 3 (5.88%) VMware ESX
3 3 (5.88%) VMware Server
Systems Management
1 4 (7.84%) SCCM
2 3 (5.88%) Norton AntiVirus
2 3 (5.88%) Backup Exec
3 2 (3.92%) WSUS
3 2 (3.92%) NetBackup
Vendors
1 28 (54.90%) Microsoft
2 17 (33.33%) VMware
3 13 (25.49%) HP
4 10 (19.61%) Citrix
5 7 (13.73%) Adobe
5 7 (13.73%) Dell
5 7 (13.73%) Remedy
6 6 (11.76%) Red Hat
6 6 (11.76%) Symantec
7 2 (3.92%) Cisco
7 2 (3.92%) McAfee
7 2 (3.92%) EMC
7 2 (3.92%) Nortel