The table below looks at the statistics for the 2nd Line Support role in IT contracts advertised for the Scotland region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
Second Line Support
Rank 113 103 111
Rank change year-on-year
-10 +8
Contract jobs requiring a 2nd Line Support 12 26 7
As % of all contract IT jobs located in Scotland 0.40% 0.97% 0.28%
As % of the Job Titles category 0.43% 1.07% 0.30%
Number of daily rates quoted 5 15 1
Average daily rate
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of your Daily Rate
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£230 £123 £118
Average daily rate % change year-on-year
+87.75% +3.81%
UK excluding London average daily rate £164 £160 £150
% change year-on-year
+2.34% +6.66%
Number of hourly rates quoted 6 2 1
Average hourly rate £16.63 £14.75 £18.00
Average hourly rate % change year-on-year
+12.71% -18.05%
UK excluding London average hourly rate £15.00 £14.00 £15.10
% change year-on-year
+7.14% -7.30%
2nd Line Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Scotland region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Scotland
Contract IT job ads with a match in the
Job Titles category
2807 2439 2360
As % of all contract IT jobs located in Scotland 93.04% 91.01% 93.17%
Number of daily rates quoted 1432 1334 1124
Average daily rate £350 £360 £350
Average daily rate % change year-on-year
-2.77% +2.85%
90% offered a daily rate of more than £250 £235 £225
10% offered a daily rate of more than £475 £475 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 84 58 70
Average hourly rate £20.00 £18.00 £14.00
Average hourly rate % change year-on-year
+11.11% +28.57%
90% offered a hourly rate of more than £11.50 £11.50 £9.00
10% offered a hourly rate of more than £51.00 £42.00 £24.00
UK excluding London average hourly rate £16.50 £16.25 £17.50
% change year-on-year
+1.53% -7.14%

2nd Line Support
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the Scotland region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Scotland

2nd Line Support
Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the Scotland region.

2nd Line Support Daily Rate Trend in Scotland

2nd Line Support
Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the Scotland region.

2nd Line Support Hourly Rate Trend in Scotland

2nd Line Support
Hourly Rate Histogram in Scotland

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 2nd Line Support across the Scotland region over the 3 months to 3 July 2015.

2nd Line Support Hourly Rate Histogram in Scotland

2nd Line Support
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support within the Scotland region over the 3 months to 3 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Aberdeen +9 4 £230 -
North Lanarkshire -10 3 - -
Edinburgh -11 2 £114 -6.93% 1
Lanarkshire - 2 - -
South Lanarkshire - 1 - -
2nd Line Support
UK

2nd Line Support
Top 30 Related IT Skills in Scotland

For the 6 months to 3 July 2015, IT contractor jobs across the Scotland region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 30 (71.43%) Windows
2 28 (66.67%) Microsoft
3 21 (50.00%) Active Directory
4 17 (40.48%) HP
5 14 (33.33%) MS Excel
5 14 (33.33%) MS Office
6 13 (30.95%) Windows 7
7 12 (28.57%) Linux
7 12 (28.57%) VMware
7 12 (28.57%) Microsoft Certification
8 10 (23.81%) Red Hat
8 10 (23.81%) LDAP
8 10 (23.81%) Red Hat Enterprise Linux
8 10 (23.81%) Windows Server 2008
9 9 (21.43%) MCSE
9 9 (21.43%) Finance
10 8 (19.05%) VMware Infrastructure
11 7 (16.67%) Adobe
11 7 (16.67%) Remedy
11 7 (16.67%) Dell
12 6 (14.29%) Windows XP
12 6 (14.29%) SQL
12 6 (14.29%) Norton AntiVirus
12 6 (14.29%) Symantec
12 6 (14.29%) PowerShell
13 5 (11.90%) SCCM
13 5 (11.90%) SQL Server
14 4 (9.52%) Client/Server
14 4 (9.52%) LAN
14 4 (9.52%) Windows Server 2003

2nd Line Support
Top Related IT Skills in Scotland by Category

For the 6 months to 3 July 2015, IT contractor jobs across the Scotland region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (7.14%) IIS
1 3 (7.14%) MS Exchange
2 2 (4.76%) SharePoint
3 1 (2.38%) Exchange Server 2007
3 1 (2.38%) Exchange Server 2010
Applications
1 14 (33.33%) MS Office
1 14 (33.33%) MS Excel
2 1 (2.38%) MS PowerPoint
Business Applications
1 2 (4.76%) assyst
Communications & Networking
1 10 (23.81%) LDAP
2 4 (9.52%) LAN
3 2 (4.76%) Ethernet
3 2 (4.76%) TCP/IP
3 2 (4.76%) DNS
3 2 (4.76%) SAN
3 2 (4.76%) IP Telephony
3 2 (4.76%) Fibre Channel
4 1 (2.38%) VPN
Database & Business Intelligence
1 5 (11.90%) SQL Server
General
1 9 (21.43%) Finance
2 3 (7.14%) Banking
Libraries, Frameworks & Software Standards
1 3 (7.14%) .NET
Miscellaneous
1 4 (9.52%) Client/Server
2 3 (7.14%) Computer Science
3 2 (4.76%) Blackberry
Operating Systems
1 30 (71.43%) Windows
2 13 (30.95%) Windows 7
3 12 (28.57%) Linux
4 10 (23.81%) Windows Server 2008
4 10 (23.81%) Red Hat Enterprise Linux
5 6 (14.29%) Windows XP
6 4 (9.52%) Windows Server 2003
7 3 (7.14%) Windows 8
7 3 (7.14%) Windows Server 2012
8 2 (4.76%) AIX
9 1 (2.38%) UNIX
9 1 (2.38%) Windows 2000 Server
Processes & Methodologies
1 4 (9.52%) Mentoring
2 3 (7.14%) Migration
2 3 (7.14%) ITIL
3 2 (4.76%) ITIL V3
3 2 (4.76%) Change Control
3 2 (4.76%) Software Engineering
3 2 (4.76%) Incident Management
3 2 (4.76%) Disaster Recovery
4 1 (2.38%) Server Building
4 1 (2.38%) Time Management
4 1 (2.38%) Data Protection
4 1 (2.38%) Service Management
Programming Languages
1 6 (14.29%) SQL
1 6 (14.29%) PowerShell
2 3 (7.14%) T-SQL
2 3 (7.14%) VBA
2 3 (7.14%) C++
2 3 (7.14%) Perl
Qualifications
1 12 (28.57%) Microsoft Certification
2 9 (21.43%) MCSE
3 3 (7.14%) Degree
4 2 (4.76%) SC Cleared
4 2 (4.76%) Security Cleared
5 1 (2.38%) MCSA
5 1 (2.38%) MCP
Quality Assurance & Compliance
1 2 (4.76%) SLA
System Software
1 21 (50.00%) Active Directory
2 8 (19.05%) VMware Infrastructure
3 3 (7.14%) VMware Server
3 3 (7.14%) vSphere
4 2 (4.76%) Hyper-V
5 1 (2.38%) XenApp
Systems Management
1 6 (14.29%) Norton AntiVirus
2 5 (11.90%) SCCM
3 3 (7.14%) Backup Exec
4 2 (4.76%) WSUS
4 2 (4.76%) NetBackup
Vendors
1 28 (66.67%) Microsoft
2 17 (40.48%) HP
3 12 (28.57%) VMware
4 10 (23.81%) Red Hat
5 7 (16.67%) Dell
5 7 (16.67%) Adobe
5 7 (16.67%) Remedy
6 6 (14.29%) Symantec
7 3 (7.14%) Citrix
8 2 (4.76%) Cisco
8 2 (4.76%) EMC
8 2 (4.76%) McAfee