The table below looks at the statistics for the 2nd Line Support role in IT contracts advertised for the Scotland region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Second Line Support
Rank 119 104 104
Rank change year-on-year
-15 0
Contract jobs requiring a 2nd Line Support 17 27 9
As % of all contract IT jobs located in Scotland 0.52% 0.99% 0.37%
As % of the Job Titles category 0.56% 1.07% 0.39%
Number of daily rates quoted 1 11 1
Average daily rate
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of your Daily Rate
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£200 £115 £190
Average daily rate % change year-on-year
+73.91% -39.47%
UK excluding London average daily rate £160 £165 £146
% change year-on-year
-3.03% +13.20%
Number of hourly rates quoted 12 2 3
Average hourly rate £18.63 £17.00 £18.00
Average hourly rate % change year-on-year
+9.55% -5.55%
90% offered a hourly rate of more than £14.50 £17.00 £14.00
10% offered a hourly rate of more than £21.00 £17.00 £19.60
UK excluding London average hourly rate £15.00 £14.00 £15.00
% change year-on-year
+7.14% -6.66%
2nd Line Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Scotland region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Scotland
Contract IT job ads with a match in the
Job Titles category
3041 2529 2296
As % of all contract IT jobs located in Scotland 92.71% 92.33% 93.75%
Number of daily rates quoted 1577 1282 1111
Average daily rate £365 £375 £350
Average daily rate % change year-on-year
-2.66% +7.14%
90% offered a daily rate of more than £260 £225 £200
10% offered a daily rate of more than £475 £500 £475
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 63 47 83
Average hourly rate £21.00 £17.50 £14.25
Average hourly rate % change year-on-year
+20.00% +22.80%
90% offered a hourly rate of more than £9.50 £11.05 £9.00
10% offered a hourly rate of more than £55.00 £46.50 £32.50
UK excluding London average hourly rate £17.00 £16.50 £17.00
% change year-on-year
+3.03% -2.94%

2nd Line Support
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the Scotland region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Scotland

2nd Line Support
Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the Scotland region.

2nd Line Support Daily Rate Trend in Scotland

2nd Line Support
Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the Scotland region.

2nd Line Support Hourly Rate Trend in Scotland

2nd Line Support
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support within the Scotland region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
North Lanarkshire -5 7 - -
Lanarkshire - 7 - -
Glasgow - 2 £200 -
Edinburgh -32 1 - - 1
2nd Line Support
UK

2nd Line Support
Top 30 Related IT Skills in Scotland

For the 6 months to 28 August 2015, IT contractor jobs across the Scotland region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 33 (76.74%) Windows
1 33 (76.74%) Microsoft
2 24 (55.81%) Active Directory
3 20 (46.51%) VMware
4 17 (39.53%) MS Excel
4 17 (39.53%) Windows 7
5 16 (37.21%) Windows Server 2008
5 16 (37.21%) Microsoft Certification
6 14 (32.56%) HP
6 14 (32.56%) VMware Infrastructure
7 13 (30.23%) Client/Server
8 12 (27.91%) MCSE
9 11 (25.58%) MS Office
9 11 (25.58%) Symantec
9 11 (25.58%) Norton AntiVirus
10 9 (20.93%) Windows Server 2003
10 9 (20.93%) Linux
11 8 (18.60%) ITIL
11 8 (18.60%) LDAP
11 8 (18.60%) Red Hat
11 8 (18.60%) Finance
11 8 (18.60%) Backup Exec
11 8 (18.60%) Red Hat Enterprise Linux
11 8 (18.60%) SCCM
12 7 (16.28%) Cisco
12 7 (16.28%) MS Exchange
13 6 (13.95%) Dell
13 6 (13.95%) Adobe
13 6 (13.95%) MCSA
13 6 (13.95%) Migration

2nd Line Support
Top Related IT Skills in Scotland by Category

For the 6 months to 28 August 2015, IT contractor jobs across the Scotland region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (16.28%) MS Exchange
2 5 (11.63%) Exchange Server 2010
3 3 (6.98%) Exchange Server 2007
4 1 (2.33%) Blackberry Enterprise Server
4 1 (2.33%) IBM Notes
4 1 (2.33%) Lotus Domino
4 1 (2.33%) SharePoint
Applications
1 17 (39.53%) MS Excel
2 11 (25.58%) MS Office
3 1 (2.33%) MS PowerPoint
Business Applications
1 2 (4.65%) assyst
Communications & Networking
1 8 (18.60%) LDAP
2 2 (4.65%) LAN
2 2 (4.65%) Ethernet
2 2 (4.65%) SAN
2 2 (4.65%) IP Telephony
2 2 (4.65%) Fibre Channel
3 1 (2.33%) Cisco IPT
3 1 (2.33%) TCP/IP
3 1 (2.33%) VPN
3 1 (2.33%) DNS
Database & Business Intelligence
1 2 (4.65%) SQL Server
General
1 8 (18.60%) Finance
2 2 (4.65%) Banking
Miscellaneous
1 13 (30.23%) Client/Server
2 3 (6.98%) Blackberry
3 1 (2.33%) Computer Science
3 1 (2.33%) iPhone
3 1 (2.33%) iPad
Operating Systems
1 33 (76.74%) Windows
2 17 (39.53%) Windows 7
3 16 (37.21%) Windows Server 2008
4 9 (20.93%) Windows Server 2003
4 9 (20.93%) Linux
5 8 (18.60%) Red Hat Enterprise Linux
6 5 (11.63%) Windows XP
7 2 (4.65%) AIX
8 1 (2.33%) UNIX
8 1 (2.33%) Windows 2000 Server
Processes & Methodologies
1 8 (18.60%) ITIL
2 6 (13.95%) Disaster Recovery
2 6 (13.95%) Migration
3 4 (9.30%) Customer Engagement
3 4 (9.30%) Mentoring
4 2 (4.65%) ITIL V3
4 2 (4.65%) Service Management
4 2 (4.65%) Incident Management
5 1 (2.33%) Problem Management
5 1 (2.33%) Time Management
5 1 (2.33%) Data Protection
5 1 (2.33%) Software Deployment
5 1 (2.33%) Server Building
Programming Languages
1 2 (4.65%) SQL
1 2 (4.65%) VBA
1 2 (4.65%) PowerShell
Qualifications
1 16 (37.21%) Microsoft Certification
2 12 (27.91%) MCSE
3 6 (13.95%) MCSA
4 4 (9.30%) CCNA
4 4 (9.30%) Cisco Certification
4 4 (9.30%) CCENT
4 4 (9.30%) A+ Certification
4 4 (9.30%) Network+ Certification
4 4 (9.30%) VMware Certified Professional (VCP)
4 4 (9.30%) ACSA
4 4 (9.30%) MCTS
4 4 (9.30%) MCITP
5 2 (4.65%) SC Cleared
5 2 (4.65%) Security Cleared
5 2 (4.65%) MCP
6 1 (2.33%) Degree
Quality Assurance & Compliance
1 3 (6.98%) SLA
System Software
1 24 (55.81%) Active Directory
2 14 (32.56%) VMware Infrastructure
3 4 (9.30%) Hyper-V
4 3 (6.98%) VMware Server
4 3 (6.98%) vSphere
5 2 (4.65%) XenApp
Systems Management
1 11 (25.58%) Norton AntiVirus
2 8 (18.60%) Backup Exec
2 8 (18.60%) SCCM
3 2 (4.65%) WSUS
3 2 (4.65%) NetBackup
Vendors
1 33 (76.74%) Microsoft
2 20 (46.51%) VMware
3 14 (32.56%) HP
4 11 (25.58%) Symantec
5 8 (18.60%) Red Hat
6 7 (16.28%) Cisco
7 6 (13.95%) Adobe
7 6 (13.95%) Dell
7 6 (13.95%) Remedy
8 4 (9.30%) Apple
8 4 (9.30%) Citrix
9 2 (4.65%) EMC
9 2 (4.65%) McAfee
10 1 (2.33%) Wyse
10 1 (2.33%) Reuters
10 1 (2.33%) Bloomberg
10 1 (2.33%) Lotus
10 1 (2.33%) IBM
10 1 (2.33%) Altiris