The table below looks at the statistics for the 2nd Line Support role in IT contracts advertised for the Scotland region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Second Line Support
Rank 101 102 89
Rank change year-on-year
+1 -13
Contract jobs requiring a 2nd Line Support 26 12 26
As % of all contract IT jobs located in Scotland 0.94% 0.49% 0.99%
As % of the Job Titles category 1.01% 0.52% 1.05%
Number of daily rates quoted 12 1 2
Average daily rate
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of your Daily Rate
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£120 £190 £148
Average daily rate % change year-on-year
-36.84% +28.81%
90% offered a daily rate of more than £108 £190 £106
10% offered a daily rate of more than £196 £190 £190
UK excluding London average daily rate £160 £150 £170
% change year-on-year
+6.66% -11.76%
Number of hourly rates quoted 3 2 12
Average hourly rate £17.00 £16.50 £20.00
Average hourly rate % change year-on-year
+3.03% -17.50%
UK excluding London average hourly rate £15.00 £14.50 £14.78
% change year-on-year
+3.44% -1.86%
2nd Line Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Scotland region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Scotland
Contract IT job ads with a match in the
Job Titles category
2587 2305 2467
As % of all contract IT jobs located in Scotland 93.06% 93.28% 93.66%
Number of daily rates quoted 1373 1106 1163
Average daily rate £375 £350 £325
Average daily rate % change year-on-year
+7.14% +7.69%
90% offered a daily rate of more than £218 £200 £225
10% offered a daily rate of more than £500 £485 £475
UK excluding London average daily rate £360 £350 £348
% change year-on-year
+2.85% +0.71%
Number of hourly rates quoted 63 89 119
Average hourly rate £18.50 £14.00 £17.25
Average hourly rate % change year-on-year
+32.14% -18.84%
90% offered a hourly rate of more than £11.00 £9.33 £12.00
10% offered a hourly rate of more than £45.50 £32.50 £41.00
UK excluding London average hourly rate £16.50 £16.00 £17.50
% change year-on-year
+3.12% -8.57%

2nd Line Support
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the Scotland region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Scotland

2nd Line Support
Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the Scotland region.

2nd Line Support Daily Rate Trend in Scotland

2nd Line Support
Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the Scotland region.

2nd Line Support Hourly Rate Trend in Scotland

2nd Line Support
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support within the Scotland region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh - 19 £115 - 1
Glasgow -16 1 - - 1
Renfrewshire - - - -
Aberdeen - - - -
2nd Line Support
UK

2nd Line Support
Top 30 Related IT Skills in Scotland

For the 6 months to 19 September 2014, IT contractor jobs across the Scotland region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 43 (86.00%) Windows
2 26 (52.00%) Active Directory
3 24 (48.00%) MS Office
4 19 (38.00%) Microsoft
5 17 (34.00%) Windows 7
6 15 (30.00%) Windows XP
7 14 (28.00%) ITIL
8 13 (26.00%) Windows Server 2008
9 12 (24.00%) MS Exchange
10 11 (22.00%) Citrix
10 11 (22.00%) MS Excel
11 9 (18.00%) SLA
12 8 (16.00%) SQL Server
13 7 (14.00%) Blackberry
13 7 (14.00%) Windows Server 2003
14 6 (12.00%) VMware
14 6 (12.00%) SQL
14 6 (12.00%) TCP/IP
15 5 (10.00%) Cisco
15 5 (10.00%) Exchange Server 2010
16 4 (8.00%) Hyper-V
16 4 (8.00%) SCCM
16 4 (8.00%) assyst
16 4 (8.00%) LAN
16 4 (8.00%) VoIP
16 4 (8.00%) WAN
16 4 (8.00%) VBA
16 4 (8.00%) Internet
16 4 (8.00%) Symantec
16 4 (8.00%) Blackberry Enterprise Server

2nd Line Support
Top Related IT Skills in Scotland by Category

For the 6 months to 19 September 2014, IT contractor jobs across the Scotland region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (24.00%) MS Exchange
2 5 (10.00%) Exchange Server 2010
3 4 (8.00%) Blackberry Enterprise Server
4 3 (6.00%) SharePoint
5 1 (2.00%) BizTalk Server
5 1 (2.00%) CMS
5 1 (2.00%) IBM Notes
5 1 (2.00%) WordPress
Applications
1 24 (48.00%) MS Office
2 11 (22.00%) MS Excel
Business Applications
1 4 (8.00%) assyst
Cloud Services
1 2 (4.00%) Office 365
Communications & Networking
1 6 (12.00%) TCP/IP
2 4 (8.00%) LAN
2 4 (8.00%) VoIP
2 4 (8.00%) WAN
2 4 (8.00%) Internet
3 3 (6.00%) Firewall
4 2 (4.00%) IP Telephony
4 2 (4.00%) SAN
4 2 (4.00%) DHCP
4 2 (4.00%) Wireless
5 1 (2.00%) Intranet
5 1 (2.00%) Ethernet
5 1 (2.00%) VPN
5 1 (2.00%) DNS
5 1 (2.00%) Cisco PIX
5 1 (2.00%) Fibre Channel
Database & Business Intelligence
1 8 (16.00%) SQL Server
2 1 (2.00%) SQL Server 2000
2 1 (2.00%) DTS
2 1 (2.00%) MS Access
2 1 (2.00%) SQL Server 2008
General
1 3 (6.00%) Finance
2 2 (4.00%) Banking
3 1 (2.00%) German Language
Libraries, Frameworks & Software Standards
1 2 (4.00%) .NET
2 1 (2.00%) Web Services
2 1 (2.00%) ASP.NET Web Forms
Miscellaneous
1 7 (14.00%) Blackberry
2 3 (6.00%) iPhone
3 2 (4.00%) iPad
4 1 (2.00%) Wiki
4 1 (2.00%) PDA
4 1 (2.00%) Video Conferencing
4 1 (2.00%) Analytical Skills
Operating Systems
1 43 (86.00%) Windows
2 17 (34.00%) Windows 7
3 15 (30.00%) Windows XP
4 13 (26.00%) Windows Server 2008
5 7 (14.00%) Windows Server 2003
6 3 (6.00%) Windows 8
6 3 (6.00%) Windows Server 2012
7 2 (4.00%) Apple iOS
8 1 (2.00%) UNIX
8 1 (2.00%) Windows NT
8 1 (2.00%) AIX
8 1 (2.00%) Linux
8 1 (2.00%) Windows Vista
Processes & Methodologies
1 14 (28.00%) ITIL
2 3 (6.00%) Migration
2 3 (6.00%) Incident Management
3 2 (4.00%) Disaster Recovery
4 1 (2.00%) CAD
4 1 (2.00%) Service Delivery
4 1 (2.00%) Change Management
4 1 (2.00%) Software Deployment
4 1 (2.00%) ITIL V3
Programming Languages
1 6 (12.00%) SQL
2 4 (8.00%) VBA
3 3 (6.00%) PowerShell
4 1 (2.00%) C#
Qualifications
1 2 (4.00%) SC Cleared
1 2 (4.00%) Security Cleared
1 2 (4.00%) Microsoft Certification
1 2 (4.00%) MCP
2 1 (2.00%) Degree
2 1 (2.00%) MCTS
2 1 (2.00%) MCITP
Quality Assurance & Compliance
1 9 (18.00%) SLA
System Software
1 26 (52.00%) Active Directory
2 4 (8.00%) Hyper-V
3 2 (4.00%) VMware Server
4 1 (2.00%) VMware Infrastructure
4 1 (2.00%) XenApp
4 1 (2.00%) XenDesktop
4 1 (2.00%) vSphere
Systems Management
1 4 (8.00%) SCCM
2 3 (6.00%) Backup Exec
3 1 (2.00%) Legato
3 1 (2.00%) Norton AntiVirus
3 1 (2.00%) DameWare
3 1 (2.00%) NetBackup
3 1 (2.00%) Unicenter
3 1 (2.00%) WSUS
3 1 (2.00%) EMC NetWorker
3 1 (2.00%) SCOM
Vendors
1 19 (38.00%) Microsoft
2 11 (22.00%) Citrix
3 6 (12.00%) VMware
4 5 (10.00%) Cisco
5 4 (8.00%) Symantec
6 3 (6.00%) Nortel
7 2 (4.00%) Capita
7 2 (4.00%) EMC
7 2 (4.00%) Apple
8 1 (2.00%) McAfee
8 1 (2.00%) Autodesk
8 1 (2.00%) Primavera
8 1 (2.00%) CA
8 1 (2.00%) CommVault
8 1 (2.00%) Lotus
Stirlingshire
Experis Ltd
Rate: £1 per annum
Posted: 3 days ago
Fife
Hays IT - Uk Posting account
Rate: £110.00 - £120.00 per day
Posted: 3 days ago
Glasgow
Cathcart Associates
Rate: £10.00 - £14.00 per hour
Posted: 9 days ago
Edinburgh
Hays IT - Uk Posting account
Rate: £120.00 - £130 per day
Posted: 13 days ago