The statistics below represent IT contracts advertised across the Scotland region that had 2nd Line Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 31 August 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
31 Aug 2016
Same period 2015 Same period 2014
Second Line Support
Rank 110 122 103
Rank change year-on-year
+12 -19
Contract jobs requiring a 2nd Line Support 14 18 27
As % of all contract IT jobs located in Scotland 0.63% 0.55% 0.99%
As % of the Job Titles category 0.66% 0.58% 1.05%
Number of daily rates quoted 7 2 11
Median daily rate £120 £163 £115
Median daily rate % change year-on-year
-26.15% +41.30%
90% offered a daily rate of more than £95 £133 £108
10% offered a daily rate of more than £134 £193 £200
UK excluding London median daily rate £150 £161 £160
% change year-on-year
-6.54% +0.31%
Number of hourly rates quoted 3 12 2
Median hourly rate £21.00 £18.63 £17.00
Median hourly rate % change year-on-year
+12.75% +9.55%
UK excluding London median hourly rate £15.00 £15.26 £14.00
% change year-on-year
-1.70% +9.00%
2nd Line Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Scotland region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Scotland
Contract IT job ads with a match in the
Job Titles category
2124 3119 2583
As % of all contract IT jobs located in Scotland 94.91% 95.06% 94.24%
Number of daily rates quoted 1234 1620 1320
Median daily rate £350 £365 £370
Median daily rate % change year-on-year
-4.10% -1.35%
90% offered a daily rate of more than £225 £255 £225
10% offered a daily rate of more than £475 £485 £500
UK excluding London median daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 56 71 50
Median hourly rate £17.50 £18.50 £17.00
Median hourly rate % change year-on-year
-5.40% +8.82%
90% offered a hourly rate of more than £9.50 £9.00 £11.50
10% offered a hourly rate of more than £40.50 £40.50 £42.50
UK excluding London median hourly rate £16.50 £17.00 £16.50
% change year-on-year
-2.94% +3.03%

2nd Line Support
Jobs Demand Trend in Scotland

The demand trend of IT contracts across the Scotland region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Scotland

2nd Line Support
Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the Scotland region.

2nd Line Support Daily Rate Trend in Scotland

2nd Line Support
Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the Scotland region.

2nd Line Support Hourly Rate Trend in Scotland

2nd Line Support
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support within the Scotland region over the 3 months to 31 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh +9 5 £120 -4.00%
Glasgow +16 4 £112 -44.00% 2
North Lanarkshire +3 2 - -
Fife - 2 - -
West Dunbartonshire - 1 - -
2nd Line Support
UK

2nd Line Support Skill Set
Top 30 Related IT Skills in Scotland

For the 6 months to 31 August 2016, 2nd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Scotland region featuring 2nd Line Support in the job title.

1 19 (86.36%) Windows
2 17 (77.27%) Active Directory
3 11 (50.00%) Microsoft
4 10 (45.45%) Windows 7
4 10 (45.45%) Windows Server
5 9 (40.91%) SCCM
5 9 (40.91%) Windows Server 2008
5 9 (40.91%) MS Exchange
6 7 (31.82%) MS Excel
6 7 (31.82%) Citrix
7 6 (27.27%) MS Office
7 6 (27.27%) Windows Server 2012
8 5 (22.73%) ITIL
9 4 (18.18%) Microsoft Certification
9 4 (18.18%) Office 365
9 4 (18.18%) Disclosure Scotland
9 4 (18.18%) assyst
9 4 (18.18%) Incident Management
10 3 (13.64%) Smartphone
10 3 (13.64%) Analytical Skills
10 3 (13.64%) SLA
10 3 (13.64%) Apple
10 3 (13.64%) MCSA
10 3 (13.64%) Service Delivery
10 3 (13.64%) VMware
11 2 (9.09%) Backup Exec
11 2 (9.09%) Windows XP
11 2 (9.09%) Symantec
11 2 (9.09%) Intel Security
11 2 (9.09%) Norton AntiVirus

2nd Line Support Skill Set
Top Related IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (40.91%) MS Exchange
2 2 (9.09%) Exchange Server 2010
Applications
1 7 (31.82%) MS Excel
2 6 (27.27%) MS Office
Business Applications
1 4 (18.18%) assyst
Cloud Services
1 4 (18.18%) Office 365
Communications & Networking
1 2 (9.09%) Internet
1 2 (9.09%) NetScaler
2 1 (4.55%) DNS
2 1 (4.55%) LAN
2 1 (4.55%) SAN
2 1 (4.55%) TCP/IP
2 1 (4.55%) VPN
Database & Business Intelligence
1 2 (9.09%) SQL Server
General
1 1 (4.55%) Back Office
Miscellaneous
1 3 (13.64%) Analytical Skills
1 3 (13.64%) Smartphone
2 1 (4.55%) Client/Server
2 1 (4.55%) Driving Licence
2 1 (4.55%) Fat Client
2 1 (4.55%) Thin Client
Operating Systems
1 19 (86.36%) Windows
2 10 (45.45%) Windows 7
2 10 (45.45%) Windows Server
3 9 (40.91%) Windows Server 2008
4 6 (27.27%) Windows Server 2012
5 2 (9.09%) Windows 10
5 2 (9.09%) Windows XP
6 1 (4.55%) Linux
6 1 (4.55%) Windows 8
6 1 (4.55%) Windows Server 2003
Processes & Methodologies
1 5 (22.73%) ITIL
2 4 (18.18%) Incident Management
3 3 (13.64%) Service Delivery
4 2 (9.09%) Service Management
5 1 (4.55%) Asset Management
5 1 (4.55%) CRM
5 1 (4.55%) Disaster Recovery
5 1 (4.55%) PRINCE2
5 1 (4.55%) Project Management
5 1 (4.55%) Six Sigma
Programming Languages
1 1 (4.55%) SQL
Qualifications
1 4 (18.18%) Microsoft Certification
2 3 (13.64%) MCSA
3 2 (9.09%) A+ Certification
3 2 (9.09%) ACSA
3 2 (9.09%) CCENT
3 2 (9.09%) CCNA
3 2 (9.09%) Cisco Certification
3 2 (9.09%) MCITP
3 2 (9.09%) MCP
3 2 (9.09%) MCSE
3 2 (9.09%) MCTS
3 2 (9.09%) Network+ Certification
3 2 (9.09%) VMware Certified Professional (VCP)
4 1 (4.55%) ITIL Certification
4 1 (4.55%) Security Cleared
Quality Assurance & Compliance
1 4 (18.18%) Disclosure Scotland
2 3 (13.64%) SLA
System Software
1 17 (77.27%) Active Directory
2 2 (9.09%) VMware Infrastructure
3 1 (4.55%) Hyper-V
3 1 (4.55%) Microsoft App-V
3 1 (4.55%) Terminal Services
3 1 (4.55%) Virtual Desktop
Systems Management
1 9 (40.91%) SCCM
2 2 (9.09%) Backup Exec
2 2 (9.09%) McAfee ePO
2 2 (9.09%) Norton AntiVirus
Vendors
1 11 (50.00%) Microsoft
2 7 (31.82%) Citrix
3 3 (13.64%) Apple
3 3 (13.64%) VMware
4 2 (9.09%) Cisco
4 2 (9.09%) Intel Security
4 2 (9.09%) Sophos
4 2 (9.09%) Symantec