2nd Line Support Contracts in Scotland

Second Line Support
UK > Scotland

The median Second Line Support daily rate in Scotland is £195 according to job vacancies posted during the 6 months to 2 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
2 May 2024
Same period 2023 Same period 2022
Rank 120 147 138
Rank change year-on-year +27 -9 +4
Contract jobs requiring a 2nd Line Support 9 20 42
As % of all contract jobs advertised in Scotland 0.41% 0.70% 1.19%
As % of the Job Titles category 0.43% 0.74% 1.24%
Number of daily rates quoted 7 8 28
10th Percentile £170 £131 £127
25th Percentile £180 £155 £152
Median daily rate (50th Percentile) £195 £181 £196
Median % change year-on-year +7.59% -7.53% +40.00%
75th Percentile £213 £232 £257
90th Percentile £228 £256 £300
UK median daily rate £200 £210 £190
% change year-on-year -4.76% +10.53% +10.14%
Number of hourly rates quoted 2 0 3
10th Percentile £17.78 - £16.00
25th Percentile £17.86 - £16.56
Median hourly rate £18.00 - £17.50
75th Percentile £18.13 - -
90th Percentile £18.22 - -
UK median hourly rate £17.72 £20.21 £19.68
% change year-on-year -12.32% +2.69% +14.09%

All Contract IT Job Vacancies
Scotland

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Scotland. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Scotland with a recognized job title 2,083 2,704 3,379
% of contract IT jobs with a recognized job title 94.60% 95.28% 96.08%
Number of daily rates quoted 1,263 1,938 2,393
10th Percentile £200 £231 £213
25th Percentile £363 £400 £375
Median daily rate (50th Percentile) £475 £475 £455
Median % change year-on-year - +4.40% +7.06%
75th Percentile £583 £555 £550
90th Percentile £662 £650 £623
UK median daily rate £525 £540 £525
% change year-on-year -2.78% +2.86% +10.53%
Number of hourly rates quoted 115 44 52
10th Percentile £12.33 £12.86 £14.65
25th Percentile £16.13 £15.93 £17.50
Median hourly rate £24.29 £22.13 £26.85
Median % change year-on-year +9.79% -17.60% -30.71%
75th Percentile £60.00 £58.82 £48.19
90th Percentile £66.00 £67.22 £54.25
UK median hourly rate £36.42 £45.00 £23.14
% change year-on-year -19.07% +94.45% +2.04%

2nd Line Support
Job Vacancy Trend in Scotland

Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised in Scotland.

Job vacancy trend for 2nd Line Support in Scotland

2nd Line Support
Contractor Daily Rate Trend in Scotland

3-month moving average daily rate quoted in jobs citing 2nd Line Support in Scotland.

Daily rate trend for 2nd Line Support in Scotland

2nd Line Support
Contractor Hourly Rate Trend in Scotland

3-month moving average hourly rates quoted in jobs citing 2nd Line Support in Scotland.

Hourly rate trend for 2nd Line Support in Scotland

2nd Line Support
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support within the Scotland region over the 6 months to 2 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Glasgow +11 4 £200 -33.33% 1
Edinburgh +34 3 £185 +5.71% 2
Lanarkshire - 1 £185 - 1
2nd Line Support
UK

2nd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Scotland

For the 6 months to 2 May 2024, 2nd Line Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Scotland region featuring 2nd Line Support in the job title.

1 8 (88.89%) Microsoft
2 7 (77.78%) Active Directory
2 7 (77.78%) Windows
2 7 (77.78%) Microsoft 365
2 7 (77.78%) Windows 10
3 6 (66.67%) SCCM
3 6 (66.67%) Social Skills
4 5 (55.56%) Microsoft Exchange
4 5 (55.56%) Microsoft Office
5 4 (44.44%) ITIL
5 4 (44.44%) Windows Server 2016
6 3 (33.33%) SLA
6 3 (33.33%) Public Sector
6 3 (33.33%) OneDrive
7 2 (22.22%) Asset Management
7 2 (22.22%) Azure
7 2 (22.22%) iPad
7 2 (22.22%) TCP/IP
7 2 (22.22%) DNS
7 2 (22.22%) Customer Service
7 2 (22.22%) Disclosure Scotland
8 1 (11.11%) IFS
8 1 (11.11%) Multi-Factor Authentication
8 1 (11.11%) Self-Awareness
8 1 (11.11%) Problem-Solving
8 1 (11.11%) Accessibility
8 1 (11.11%) Entra ID
8 1 (11.11%) Data Centre
8 1 (11.11%) Driving Licence
8 1 (11.11%) Remote Desktop

2nd Line Support Skill Set
Co-occurring Skills and Capabilities in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (55.56%) Microsoft Exchange
Applications
1 5 (55.56%) Microsoft Office
Business Applications
1 1 (11.11%) assyst
Cloud Services
1 7 (77.78%) Microsoft 365
2 3 (33.33%) OneDrive
3 2 (22.22%) Azure
4 1 (11.11%) Entra ID
Communications & Networking
1 2 (22.22%) DNS
1 2 (22.22%) TCP/IP
2 1 (11.11%) Remote Desktop
2 1 (11.11%) VoIP
2 1 (11.11%) Wi-Fi
General
1 6 (66.67%) Social Skills
2 3 (33.33%) Public Sector
3 1 (11.11%) Finance
Miscellaneous
1 2 (22.22%) iPad
2 1 (11.11%) Data Centre
2 1 (11.11%) Driving Licence
Operating Systems
1 7 (77.78%) Windows
1 7 (77.78%) Windows 10
2 4 (44.44%) Windows Server 2016
3 1 (11.11%) Mac OS X
Processes & Methodologies
1 4 (44.44%) ITIL
2 2 (22.22%) Asset Management
2 2 (22.22%) Customer Service
3 1 (11.11%) Incident Management
3 1 (11.11%) Mobile Device Management
3 1 (11.11%) Multi-Factor Authentication
3 1 (11.11%) Problem-Solving
3 1 (11.11%) Self-Awareness
Qualifications
1 1 (11.11%) Degree
Quality Assurance & Compliance
1 3 (33.33%) SLA
2 2 (22.22%) Disclosure Scotland
3 1 (11.11%) Accessibility
System Software
1 7 (77.78%) Active Directory
Systems Management
1 6 (66.67%) SCCM
Vendors
1 8 (88.89%) Microsoft
2 1 (11.11%) Apple
2 1 (11.11%) IFS
2 1 (11.11%) ServiceNow