Scotland 2nd Line Support Contracts

The table below looks at the demand for the 2nd Line Support role in IT contracts within the Scotland region compared to all other Job Titles we currently track. Included is a guide to the contractor rates offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 2 December 2008 with a comparison to the same period last year.

Second Line Support
Location Aberdeen Abingdon Aylesbury Banbury Barnet Barnsley Basingstoke Beaconsfield Berkshire Birmingham Blackburn Blackpool Bolton Bracknell Bradford Braintree Brighton Bristol Bromley Buckfastleigh Buckinghamshire Burnley Burton-upon-Trent Cambridge Cambridgeshire Canary Wharf Chelmsford Cheltenham Cheshire Chichester City of London Colchester Coventry Crawley Croydon Cumbria Darlington Derby Derbyshire Devon Docklands, London Doncaster Dorking Durham East Midlands East of England East Sussex East Yorkshire Eastleigh Edinburgh Enfield England Essex Exeter Farnham Feltham Folkestone Gatwick Glasgow Gloucester Gloucestershire Great Yarmouth Grimsby Guildford Gwent Hammersmith Hampshire Harrogate Harrow Hemel Hempstead Herefordshire Hertfordshire High Wycombe Hull Huntingdon Isle of Man Kent Kidderminster Lancashire Leeds Leicester Leicestershire Lewes Lincoln Lincolnshire Liverpool London Lowestoft Luton M4 Corridor Maidenhead Maidstone Manchester Merseyside Middlesbrough Middlesex Midlands Milton Keynes Newbury Newcastle Newcastle Upon Tyne Norfolk North East North Wales North West North Yorkshire Northamptonshire Nottingham Nottinghamshire Oxford Oxfordshire Peterborough Portsmouth Reading Redditch Redhill Rugby Salisbury Scotland Sheffield Shropshire Slough Solihull Somerset South East South Wales South West South Yorkshire Southampton Spalding Stafford Staffordshire Staines Stevenage Suffolk Surrey Swindon Taunton Telford Thames Valley Thatcham Tyne and Wear UK Wales Warminster Warrington Warwick Warwickshire Watford West Midlands West Sussex West Yorkshire Weston-super-Mare Wiltshire Wirral Wolverhampton Worcester Worcestershire York Yorkshire	3 months to 2 Dec 2008	Same period last year
Rank	77	94
Rank change on same period last year	+17
Matching contract IT job ads	16	30
As % of all UK contract IT job ads sampled	0.026 %	0.032 %
As % of the category below	0.843 %	0.958 %
Daily rates quoted	4	1
Average minimum daily rate	£132	£115
Average daily rate	£137	£115
% change on same period last year	+19.56 %
Average maximum daily rate	£143	£115
UK excluding London average daily rate	£156	£182
% change on same period last year	-13.95 %
Hourly rates quoted	5	12
Average minimum hourly rate	£11.20	£13.35
Average hourly rate	£13.20	£13.93
% change on same period last year	-5.21 %
Average maximum hourly rate	£15.20	£14.50
UK excluding London average hourly rate	£15.64	£15.47
% change on same period last year	+1.04 %
Job Titles Scotland
Matching contract IT job ads	1897	3133
As % of all UK contract IT job ads sampled	3.048 %	3.365 %
Daily rates quoted	429	610
Average minimum daily rate	£312	£317
Average daily rate	£335	£332
% change on same period last year	+0.84 %
Average maximum daily rate	£358	£348
UK excluding London average daily rate	£352	£352
% change on same period last year	+0.07 %
Hourly rates quoted	166	273
Average minimum hourly rate	£21.72	£18.41
Average hourly rate	£22.91	£19.62
% change on same period last year	+16.76 %
Average maximum hourly rate	£24.10	£20.83
UK excluding London average hourly rate	£23.10	£24.04
% change on same period last year	-3.88 %
2nd Line Support UK

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

2nd Line Support
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of IT contractor jobs citing 2nd Line Support across the Scotland region as a proportion of the total demand within the Job Titles category.

2nd Line Support
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the Scotland region.

2nd Line Support
Daily Rate Histogram

The chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support across the Scotland region over the 3 months to 2 December 2008.

2nd Line Support
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the Scotland region.

2nd Line Support
Hourly Rate Histogram

The chart provides a histogram of hourly rates quoted in contract IT jobs citing 2nd Line Support across the Scotland region over the 3 months to 2 December 2008.

2nd Line Support
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support within the Scotland region over the 3 months to 2 December 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

Location	Rank Change on Same Period Last Last	Matching Contract IT Job Ads	Average Daily Rate Last 3 Months	Average Daily Rate % Change on Same Period Last Year
Edinburgh	+27	7	£145	-
Glasgow	+12	6	£130	-
Aberdeen	-3	4	£130	+13.04 %

2nd Line Support UK

2nd Line Support
Top 30 Related IT Skills

For the 6 months to 2 December 2008, IT contractor jobs across the Scotland region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 18 (69.23 %) Windows 2 10 (38.46 %) Windows XP 3 7 (26.92 %) Microsoft 4 6 (23.08 %) Novell 4 6 (23.08 %) Microsoft Certification 4 6 (23.08 %) Windows Server 2003 4 6 (23.08 %) Active Directory 4 6 (23.08 %) HP 5 5 (19.23 %) Windows 2000 6 4 (15.38 %) Lotus Notes 6 4 (15.38 %) MCSE 6 4 (15.38 %) MS Office 6 4 (15.38 %) Dell 6 4 (15.38 %) Lotus 7 3 (11.54 %) Remedy

7 3 (11.54 %) CNA 7 3 (11.54 %) Novell Certification 7 3 (11.54 %) Citrix 7 3 (11.54 %) NetWare 7 3 (11.54 %) MCP 8 2 (7.692 %) ITIL 8 2 (7.692 %) C 8 2 (7.692 %) Oracle 8 2 (7.692 %) SQL Server 8 2 (7.692 %) MS Excel 8 2 (7.692 %) MS Exchange 8 2 (7.692 %) LAN 8 2 (7.692 %) UNIX 8 2 (7.692 %) Client/Server 8 2 (7.692 %) WAN

2nd Line Support
Top Related IT Skills by Category

For the 6 months to 2 December 2008, IT contractor jobs across the Scotland region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms 1 4 (15.38 %) Lotus Notes 2 2 (7.692 %) MS Exchange 3 1 (3.846 %) Exchange Server 2003 3 1 (3.846 %) SharePoint	Applications 1 4 (15.38 %) MS Office 2 2 (7.692 %) MS Excel
Communications & Networking 1 2 (7.692 %) LAN 1 2 (7.692 %) WAN 2 1 (3.846 %) VPN 2 1 (3.846 %) Firewall 2 1 (3.846 %) PBX	Database & Business Intelligence 1 2 (7.692 %) SQL Server 1 2 (7.692 %) SQL Server 2000 2 1 (3.846 %) SQL Server 2005 2 1 (3.846 %) Oracle 9i 2 1 (3.846 %) MS Access 2 1 (3.846 %) Oracle 10g
General 1 2 (7.692 %) Finance 2 1 (3.846 %) Health 2 1 (3.846 %) Banking	Miscellaneous 1 2 (7.692 %) Client/Server 2 1 (3.846 %) NHS 2 1 (3.846 %) Blackberry 2 1 (3.846 %) Video Conferencing
Operating Systems 1 18 (69.23 %) Windows 2 10 (38.46 %) Windows XP 3 6 (23.08 %) Windows Server 2003 4 5 (19.23 %) Windows 2000 5 3 (11.54 %) NetWare 6 2 (7.692 %) Windows Vista 6 2 (7.692 %) Windows 2000 Server 6 2 (7.692 %) UNIX 7 1 (3.846 %) Linux	Processes & Methodologies 1 2 (7.692 %) ITIL 1 2 (7.692 %) Migration 2 1 (3.846 %) Incident Management 2 1 (3.846 %) Time Management 2 1 (3.846 %) Service Management 2 1 (3.846 %) Quality Management
Programming Languages 1 2 (7.692 %) C 2 1 (3.846 %) VB	Qualifications 1 6 (23.08 %) Microsoft Certification 2 4 (15.38 %) MCSE 3 3 (11.54 %) Novell Certification 3 3 (11.54 %) CNA 3 3 (11.54 %) MCP 4 2 (7.692 %) CNE 5 1 (3.846 %) HNC 5 1 (3.846 %) HND
Quality Assurance & Compliance 1 1 (3.846 %) SLA	System Software 1 6 (23.08 %) Active Directory 2 1 (3.846 %) Backup Exec
Systems Management 1 2 (7.692 %) DameWare 2 1 (3.846 %) OpenView Configuration Management	Vendors 1 7 (26.92 %) Microsoft 2 6 (23.08 %) HP 2 6 (23.08 %) Novell 3 4 (15.38 %) Lotus 3 4 (15.38 %) Dell 4 3 (11.54 %) Citrix 4 3 (11.54 %) Remedy 5 2 (7.692 %) Oracle 6 1 (3.846 %) Cisco 6 1 (3.846 %) IBM 6 1 (3.846 %) Symantec 6 1 (3.846 %) VMware 6 1 (3.846 %) Kronos 6 1 (3.846 %) Altiris