The table below looks at the statistics for the Service Desk Analyst role in IT contracts advertised for the Edinburgh region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Analyst in their job title over the 3 months to 9 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
9 Feb 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank - 74 73
Contract jobs requiring a Service Desk Analyst 0 10 2
As % of all contract IT jobs located in Edinburgh - 0.74% 0.17%
As % of the Job Titles category - 0.77% 0.18%
Number of daily rates quoted 0 8 0
Average daily rate - £115 -
UK excluding London average daily rate £130 £125 £93
% change year-on-year
+4.00% +35.13%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £12.91 £12.45 £12.50
% change year-on-year
+3.69% -0.44%
Service Desk Analyst
Scotland

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Edinburgh region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Edinburgh
Contract IT job ads with a match in the
Job Titles category
1368 1294 1111
As % of all contract IT jobs located in Edinburgh 96.00% 96.14% 94.39%
Number of daily rates quoted 702 702 554
Average daily rate £400 £400 £375
Average daily rate % change year-on-year
- +6.66%
90% offered a daily rate of more than £275 £260 £250
10% offered a daily rate of more than £550 £500 £500
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 9 16 11
Average hourly rate £19.02 £22.50 £14.37
Average hourly rate % change year-on-year
-15.46% +56.57%
90% offered a hourly rate of more than £11.00 £11.00 £10.00
10% offered a hourly rate of more than £47.35 £47.50 £112.00
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

Service Desk Analyst
Jobs Demand Trend in Edinburgh

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Analyst in the job title across the Edinburgh region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Edinburgh

Service Desk Analyst
Daily Rate Trend in Edinburgh

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the Edinburgh region.

Service Desk Analyst Daily Rate Trend in Edinburgh

Service Desk Analyst
Hourly Rate Trend in Edinburgh

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the Edinburgh region.

Service Desk Analyst Hourly Rate Trend in Edinburgh

Service Desk Analyst
Top 21 Related IT Skills in Edinburgh

For the 6 months to 9 February 2016, IT contractor jobs across the Edinburgh region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title.

1 2 (66.67%) ITIL
1 2 (66.67%) SLA
1 2 (66.67%) Microsoft
2 1 (33.33%) SQL
2 1 (33.33%) MS Office
2 1 (33.33%) Windows
2 1 (33.33%) MS Excel
2 1 (33.33%) Windows XP
2 1 (33.33%) Service Management
2 1 (33.33%) Process Management
2 1 (33.33%) Service Delivery
2 1 (33.33%) ITSM
2 1 (33.33%) Management Information System
2 1 (33.33%) Stakeholder Management
2 1 (33.33%) assyst
2 1 (33.33%) Incident Management
2 1 (33.33%) JIRA
2 1 (33.33%) Confluence
2 1 (33.33%) ITIL V3
2 1 (33.33%) Windows 8
2 1 (33.33%) Analytical Skills

Service Desk Analyst
Top Related IT Skills in Edinburgh by Category

For the 6 months to 9 February 2016, IT contractor jobs across the Edinburgh region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (33.33%) Confluence
Applications
1 1 (33.33%) MS Excel
1 1 (33.33%) MS Office
Business Applications
1 1 (33.33%) assyst
Development Applications
1 1 (33.33%) JIRA
Miscellaneous
1 1 (33.33%) Analytical Skills
1 1 (33.33%) Management Information System
Operating Systems
1 1 (33.33%) Windows
1 1 (33.33%) Windows 8
1 1 (33.33%) Windows XP
Processes & Methodologies
1 2 (66.67%) ITIL
2 1 (33.33%) Incident Management
2 1 (33.33%) ITIL V3
2 1 (33.33%) ITSM
2 1 (33.33%) Process Management
2 1 (33.33%) Service Delivery
2 1 (33.33%) Service Management
2 1 (33.33%) Stakeholder Management
Programming Languages
1 1 (33.33%) SQL
Quality Assurance & Compliance
1 2 (66.67%) SLA
Vendors
1 2 (66.67%) Microsoft