The first table below looks at the demand for the Service Desk Analyst role in IT contracts advertised for the Edinburgh region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Analyst in their job title over the 3 months to 22 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Edinburgh region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Jul 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 83 64 57
Rank change year-on-year
-19 -7
Contract jobs requiring a Service Desk Analyst 5 1 3
As % of all contract IT jobs located in Edinburgh 0.40% 0.099% 0.29%
As % of the Job Titles category 0.42% 0.10% 0.31%
Number of daily rates quoted 1 1 0
Average daily rate
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£123 £111 -
Average daily rate % change year-on-year
+10.11% -
UK excluding London average daily rate £125 £113 £110
% change year-on-year
+11.11% +2.27%
Number of hourly rates quoted 2 0 0
Average hourly rate £10.75 - -
UK excluding London average hourly rate £14.00 £13.00 £13.00
% change year-on-year
+7.69% -
Job Titles Category
Edinburgh
Contract IT job ads with a match in the
Job Titles category
1190 960 961
As % of all contract IT jobs located in Edinburgh 94.15% 95.43% 94.03%
Number of daily rates quoted 686 446 442
Average daily rate £375 £375 £360
Average daily rate % change year-on-year
- +4.16%
90% offered a daily rate of more than £243 £240 £225
10% offered a daily rate of more than £500 £500 £450
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 23 23 17
Average hourly rate £18.75 £18.00 £16.50
Average hourly rate % change year-on-year
+4.16% +9.09%
90% offered a hourly rate of more than £11.00 £10.20 £10.00
10% offered a hourly rate of more than £21.00 £24.00 £32.00
UK excluding London average hourly rate £16.25 £17.00 £18.00
% change year-on-year
-4.41% -5.55%
Service Desk Analyst
Scotland

Service Desk Analyst
Jobs Demand Trend in Edinburgh

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Analyst in the job title across the Edinburgh region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Edinburgh

Service Desk Analyst
Daily Rate Trend in Edinburgh

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the Edinburgh region.

Service Desk Analyst Daily Rate Trend in Edinburgh

Service Desk Analyst
Hourly Rate Trend in Edinburgh

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the Edinburgh region.

Service Desk Analyst Hourly Rate Trend in Edinburgh

Service Desk Analyst
Top 30 Related IT Skills in Edinburgh

For the 6 months to 22 July 2014, IT contractor jobs across the Edinburgh region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title.

1 7 (70.00%) Active Directory
2 5 (50.00%) MS Office
2 5 (50.00%) Windows
3 4 (40.00%) ITIL
4 3 (30.00%) SQL
4 3 (30.00%) MS Excel
4 3 (30.00%) Windows XP
4 3 (30.00%) Microsoft
4 3 (30.00%) Hyper-V
4 3 (30.00%) Windows Server 2008
4 3 (30.00%) Windows Server 2003
5 2 (20.00%) Windows 7
6 1 (10.00%) Apple iOS
6 1 (10.00%) Exchange Server 2010
6 1 (10.00%) SQL Server 2008
6 1 (10.00%) Service Management
6 1 (10.00%) MCDST
6 1 (10.00%) SQL Server 2005
6 1 (10.00%) German Language
6 1 (10.00%) Italian Language
6 1 (10.00%) Exchange Server 2007
6 1 (10.00%) Fat Client
6 1 (10.00%) SCCM
6 1 (10.00%) SCOM
6 1 (10.00%) CCNA
6 1 (10.00%) Cisco Certification
6 1 (10.00%) Microsoft Certification
6 1 (10.00%) ITIL Certification
6 1 (10.00%) Apple
6 1 (10.00%) Thin Client

Service Desk Analyst
Top Related IT Skills in Edinburgh by Category

For the 6 months to 22 July 2014, IT contractor jobs across the Edinburgh region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (10.00%) Exchange Server 2010
1 1 (10.00%) Exchange Server 2007
1 1 (10.00%) MS Exchange
1 1 (10.00%) SharePoint
Applications
1 5 (50.00%) MS Office
2 3 (30.00%) MS Excel
3 1 (10.00%) MS Visio
Communications & Networking
1 1 (10.00%) LAN
1 1 (10.00%) VoIP
1 1 (10.00%) DHCP
1 1 (10.00%) TCP/IP
1 1 (10.00%) VPN
1 1 (10.00%) DNS
Database & Business Intelligence
1 1 (10.00%) SQL Server 2008
1 1 (10.00%) SQL Server 2005
1 1 (10.00%) SQL Server
General
1 1 (10.00%) German Language
1 1 (10.00%) Italian Language
Libraries, Frameworks & Software Standards
1 1 (10.00%) EDI
Miscellaneous
1 1 (10.00%) Fat Client
1 1 (10.00%) Thin Client
Operating Systems
1 5 (50.00%) Windows
2 3 (30.00%) Windows XP
2 3 (30.00%) Windows Server 2008
2 3 (30.00%) Windows Server 2003
3 2 (20.00%) Windows 7
4 1 (10.00%) Apple iOS
Processes & Methodologies
1 4 (40.00%) ITIL
2 1 (10.00%) Service Management
Programming Languages
1 3 (30.00%) SQL
Qualifications
1 1 (10.00%) MCDST
1 1 (10.00%) CCNA
1 1 (10.00%) Cisco Certification
1 1 (10.00%) Microsoft Certification
1 1 (10.00%) ITIL Certification
Quality Assurance & Compliance
1 1 (10.00%) SLA
System Software
1 7 (70.00%) Active Directory
2 3 (30.00%) Hyper-V
Systems Management
1 1 (10.00%) SCCM
1 1 (10.00%) SCOM
Vendors
1 3 (30.00%) Microsoft
2 1 (10.00%) Apple