The first table below looks at the demand for the Service Desk Analyst role in IT contracts advertised for the Edinburgh region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Analyst in their job title over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Edinburgh region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Service Desk Analyst
Rank 56 61 67
Rank change year-on-year
+5 +6
Contract jobs requiring a Service Desk Analyst 1 2 1
As % of all contract IT jobs located in Edinburgh 0.120% 0.184% 0.077%
As % of the Job Titles category 0.127% 0.196% 0.082%
Number of daily rates quoted 0 0 0
Average daily rate - - -
UK excluding London average daily rate £113 £110 £115
% change year-on-year
+2.27% -4.34%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £12.25 £13.50 £12.00
% change year-on-year
-9.25% +12.50%
All Job Titles
Edinburgh
Contract IT job ads with a match in the
Job Titles category
785 1022 1226
As % of all contract IT jobs located in Edinburgh 94.24% 94.02% 94.67%
Number of daily rates quoted 338 508 595
Average daily rate £400 £355 £350
Average daily rate % change year-on-year
+12.67% +1.42%
90% offered a daily rate of more than £240 £238 £225
10% offered a daily rate of more than £500 £475 £530
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 9 24 36
Average hourly rate £13.93 £23.00 £15.29
Average hourly rate % change year-on-year
-39.43% +50.42%
90% offered a hourly rate of more than £11.00 £11.00 £9.00
10% offered a hourly rate of more than £20.00 £32.00 £28.50
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%
Service Desk Analyst
Scotland

Service Desk Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Analyst across the Edinburgh region as a proportion of the total demand within the Job Titles category.

Edinburgh Service Desk Analyst Jobs Demand Trend

Service Desk Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the Edinburgh region.

Edinburgh Service Desk Analyst Daily Rate Trend

Service Desk Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the Edinburgh region.

Edinburgh Service Desk Analyst Hourly Rate Trend

Service Desk Analyst
Top 28 Related IT Skills

For the 6 months to 24 May 2013, IT contractor jobs across the Edinburgh region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title.

1 7 (87.50%) Windows
2 5 (62.50%) Active Directory
3 4 (50.00%) MS Office
3 4 (50.00%) Windows XP
4 3 (37.50%) Lotus Notes
4 3 (37.50%) Citrix
4 3 (37.50%) Lotus
5 2 (25.00%) LAN
5 2 (25.00%) WAN
5 2 (25.00%) VMware
5 2 (25.00%) Windows 7
5 2 (25.00%) Microsoft
6 1 (12.50%) Software Deployment
6 1 (12.50%) Incident Management
6 1 (12.50%) Service Management
6 1 (12.50%) Firewall
6 1 (12.50%) ITSM
6 1 (12.50%) HTTP
6 1 (12.50%) VPN
6 1 (12.50%) Cisco
6 1 (12.50%) ITIL
6 1 (12.50%) Windows 2000
6 1 (12.50%) Apple
6 1 (12.50%) Remedy
6 1 (12.50%) Blackberry
6 1 (12.50%) Mainframe
6 1 (12.50%) MS Excel
6 1 (12.50%) HP

Service Desk Analyst
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT contractor jobs across the Edinburgh region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (37.50%) Lotus Notes
Applications
1 4 (50.00%) MS Office
2 1 (12.50%) MS Excel
Communications & Networking
1 2 (25.00%) LAN
1 2 (25.00%) WAN
2 1 (12.50%) Firewall
2 1 (12.50%) HTTP
2 1 (12.50%) VPN
Miscellaneous
1 1 (12.50%) Blackberry
1 1 (12.50%) Mainframe
Operating Systems
1 7 (87.50%) Windows
2 4 (50.00%) Windows XP
3 2 (25.00%) Windows 7
4 1 (12.50%) Windows 2000
Processes & Methodologies
1 1 (12.50%) Software Deployment
1 1 (12.50%) Incident Management
1 1 (12.50%) Service Management
1 1 (12.50%) ITSM
1 1 (12.50%) ITIL
System Software
1 5 (62.50%) Active Directory
Vendors
1 3 (37.50%) Citrix
1 3 (37.50%) Lotus
2 2 (25.00%) VMware
2 2 (25.00%) Microsoft
3 1 (12.50%) Cisco
3 1 (12.50%) Apple
3 1 (12.50%) Remedy
3 1 (12.50%) HP