The statistics below represent IT jobs advertised across the Edinburgh region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 February 2017 with a comparison to same period over 2 years.

3 months to
24 Feb 2017
Same period 2016 Same period 2015
Service Desk Analyst
Scotland / Edinburgh
Rank 88 88 104
Rank change year-on-year
0 +16
Permanent jobs requiring a Service Desk Analyst 2 5 1
As % of all permanent IT jobs located in Edinburgh 0.18% 0.40% 0.073%
As % of the Job Titles category 0.19% 0.42% 0.076%
Number of salaries quoted 2 4 1
Median salary £19,250 £21,500 £20,000
Median salary % change year-on-year
-10.46% +7.50%
UK excluding London median salary £22,500 £21,573 £21,750
% change year-on-year
+4.29% -0.81%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Edinburgh region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Edinburgh
Permanent IT job ads with a match in the
Job Titles category
1046 1187 1313
As % of all permanent IT jobs located in Edinburgh 95.26% 94.58% 95.35%
Number of salaries quoted 700 805 816
Median salary £44,000 £45,000 £42,500
Median salary % change year-on-year
-2.22% +5.88%
90% offered a salary of more than £28,800 £31,500 £28,500
10% offered a salary of more than £67,500 £60,000 £65,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Service Desk Analyst
Jobs Demand Trend in Edinburgh

The demand trend of job ads across the Edinburgh region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Edinburgh

Service Desk Analyst
Salary Trend in Edinburgh

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Edinburgh region.

Service Desk Analyst Salary Trend in Edinburgh

Service Desk Analyst Skill Set
Top 18 Related IT Skills in Edinburgh

For the 6 months to 24 February 2017, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Edinburgh region featuring Service Desk Analyst in the job title.

1 2 (100.00%) Windows
2 1 (50.00%) Service Management
2 1 (50.00%) Finance
2 1 (50.00%) Retail
2 1 (50.00%) MS PowerPoint
2 1 (50.00%) iPhone
2 1 (50.00%) Windows 7
2 1 (50.00%) Ticket Management
2 1 (50.00%) Chat Support
2 1 (50.00%) MS Excel
2 1 (50.00%) CRM
2 1 (50.00%) ERP
2 1 (50.00%) SLA
2 1 (50.00%) Cisco
2 1 (50.00%) Microsoft
2 1 (50.00%) Active Directory
2 1 (50.00%) Apple
2 1 (50.00%) MS Office

Service Desk Analyst Skill Set
Top Related IT Skills in Edinburgh by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (50.00%) MS Excel
1 1 (50.00%) MS Office
1 1 (50.00%) MS PowerPoint
General
1 1 (50.00%) Finance
1 1 (50.00%) Retail
Miscellaneous
1 1 (50.00%) iPhone
Operating Systems
1 2 (100.00%) Windows
2 1 (50.00%) Windows 7
Processes & Methodologies
1 1 (50.00%) Chat Support
1 1 (50.00%) CRM
1 1 (50.00%) ERP
1 1 (50.00%) Service Management
1 1 (50.00%) Ticket Management
Quality Assurance & Compliance
1 1 (50.00%) SLA
System Software
1 1 (50.00%) Active Directory
Vendors
1 1 (50.00%) Apple
1 1 (50.00%) Cisco
1 1 (50.00%) Microsoft