The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Edinburgh region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 25 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
25 Nov 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 100 102 86
Rank change year-on-year
+2 -16
Permanent jobs requiring a Service Desk Analyst 4 3 6
As % of all permanent IT jobs located in Edinburgh 0.27% 0.20% 0.51%
As % of the Job Titles category 0.28% 0.21% 0.52%
Number of salaries quoted 4 1 5
Average salary £27,500 £25,000 £15,750
Average salary % change year-on-year
+10.00% +58.73%
90% offered a salary of more than £20,150 £25,000 £15,200
10% offered a salary of more than £29,250 £25,000 £24,000
UK excluding London average salary £21,500 £21,000 £21,000
% change year-on-year
+2.38% -
Service Desk Analyst
Scotland

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Edinburgh region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Edinburgh
Permanent IT job ads with a match in the
Job Titles category
1429 1442 1153
As % of all permanent IT jobs located in Edinburgh 95.59% 96.45% 98.04%
Number of salaries quoted 981 935 767
Average salary £41,000 £42,000 £40,000
Average salary % change year-on-year
-2.38% +5.00%
90% offered a salary of more than £29,400 £28,000 £26,744
10% offered a salary of more than £60,000 £55,000 £62,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Analyst
Jobs Demand Trend in Edinburgh

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Edinburgh region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Edinburgh

Service Desk Analyst
Salary Trend in Edinburgh

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Edinburgh region.

Service Desk Analyst Salary Trend in Edinburgh

Service Desk Analyst
Salary Histogram in Edinburgh

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the Edinburgh region over the 3 months to 25 November 2014.

Service Desk Analyst Salary Histogram in Edinburgh

Service Desk Analyst
Top 30 Related IT Skills in Edinburgh

For the 6 months to 25 November 2014, IT jobs across the Edinburgh region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 6 (75.00%) Finance
1 6 (75.00%) Windows
2 5 (62.50%) Active Directory
3 3 (37.50%) Lotus
3 3 (37.50%) Mac OS X
3 3 (37.50%) Blackberry
3 3 (37.50%) Blackberry Enterprise Server
3 3 (37.50%) IBM Notes
3 3 (37.50%) MS Excel
3 3 (37.50%) MS Exchange
3 3 (37.50%) Banking
3 3 (37.50%) Asset Management
3 3 (37.50%) Service Delivery
3 3 (37.50%) Microsoft
4 2 (25.00%) Windows 7
4 2 (25.00%) Spanish Language
4 2 (25.00%) Linux
4 2 (25.00%) MS Office
4 2 (25.00%) Business Intelligence
4 2 (25.00%) SLA
4 2 (25.00%) Remedy
5 1 (12.50%) ITIL
5 1 (12.50%) LAN
5 1 (12.50%) WAN
5 1 (12.50%) Windows XP
5 1 (12.50%) VMware Infrastructure
5 1 (12.50%) Advertising
5 1 (12.50%) VMware
5 1 (12.50%) Disaster Recovery
5 1 (12.50%) Wi-Fi

Service Desk Analyst
Top Related IT Skills in Edinburgh by Category

For the 6 months to 25 November 2014, IT jobs across the Edinburgh region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (37.50%) IBM Notes
1 3 (37.50%) MS Exchange
1 3 (37.50%) Blackberry Enterprise Server
Applications
1 3 (37.50%) MS Excel
2 2 (25.00%) MS Office
Communications & Networking
1 1 (12.50%) LAN
1 1 (12.50%) WAN
1 1 (12.50%) Wi-Fi
General
1 6 (75.00%) Finance
2 3 (37.50%) Banking
3 2 (25.00%) Spanish Language
4 1 (12.50%) Advertising
4 1 (12.50%) Back Office
Miscellaneous
1 3 (37.50%) Blackberry
Operating Systems
1 6 (75.00%) Windows
2 3 (37.50%) Mac OS X
3 2 (25.00%) Windows 7
3 2 (25.00%) Linux
4 1 (12.50%) Windows XP
Processes & Methodologies
1 3 (37.50%) Service Delivery
1 3 (37.50%) Asset Management
2 2 (25.00%) Business Intelligence
3 1 (12.50%) ITIL
3 1 (12.50%) Disaster Recovery
3 1 (12.50%) Service Desk Management
3 1 (12.50%) Line Management
Quality Assurance & Compliance
1 2 (25.00%) SLA
System Software
1 5 (62.50%) Active Directory
2 1 (12.50%) VMware Infrastructure
Vendors
1 3 (37.50%) Microsoft
1 3 (37.50%) Lotus
2 2 (25.00%) Remedy
3 1 (12.50%) VMware
3 1 (12.50%) ServiceNow