The first table below looks at the demand for the Service Desk Analyst role in IT jobs advertised for the Edinburgh region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 25 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Edinburgh region.

Location
3 months to
25 Jul 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 100 93 86
Rank change year-on-year
-7 -7
Permanent jobs requiring a Service Desk Analyst 6 3 2
As % of all permanent IT jobs located in Edinburgh 0.40% 0.25% 0.17%
As % of the Job Titles category 0.42% 0.26% 0.18%
Number of salaries quoted 6 1 1
Average salary £27,000 £21,000 £24,000
Average salary % change year-on-year
+28.57% -12.50%
UK excluding London average salary £21,500 £20,500 £21,500
% change year-on-year
+4.87% -4.65%
Job Titles Category
Edinburgh
Permanent IT job ads with a match in the
Job Titles category
1433 1166 1108
As % of all permanent IT jobs located in Edinburgh 95.92% 96.13% 94.62%
Number of salaries quoted 949 739 763
Average salary £41,500 £40,000 £40,000
Average salary % change year-on-year
+3.75% -
90% offered a salary of more than £27,500 £29,500 £26,744
10% offered a salary of more than £57,500 £60,000 £57,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Service Desk Analyst
Scotland

Service Desk Analyst
Jobs Demand Trend in Edinburgh

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Edinburgh region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Edinburgh

Service Desk Analyst
Salary Trend in Edinburgh

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Edinburgh region.

Service Desk Analyst Salary Trend in Edinburgh

Service Desk Analyst
Top 25 Related IT Skills in Edinburgh

For the 6 months to 25 July 2014, IT jobs across the Edinburgh region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 8 (66.67%) Windows
2 7 (58.33%) Active Directory
2 7 (58.33%) Finance
3 6 (50.00%) Service Delivery
3 6 (50.00%) Blackberry
3 6 (50.00%) Blackberry Enterprise Server
3 6 (50.00%) MS Excel
3 6 (50.00%) MS Exchange
4 5 (41.67%) Lotus
4 5 (41.67%) IBM Notes
4 5 (41.67%) Banking
4 5 (41.67%) Asset Management
5 2 (16.67%) MS Office
5 2 (16.67%) ITIL
6 1 (8.33%) UNIX
6 1 (8.33%) Linux
6 1 (8.33%) Microsoft
6 1 (8.33%) Windows XP
6 1 (8.33%) Mac OS X
6 1 (8.33%) Citrix
6 1 (8.33%) WorkSite
6 1 (8.33%) Windows 7
6 1 (8.33%) Service Desk Management
6 1 (8.33%) ServiceNow
6 1 (8.33%) Advertising

Service Desk Analyst
Top Related IT Skills in Edinburgh by Category

For the 6 months to 25 July 2014, IT jobs across the Edinburgh region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (50.00%) MS Exchange
1 6 (50.00%) Blackberry Enterprise Server
2 5 (41.67%) IBM Notes
3 1 (8.33%) WorkSite
Applications
1 6 (50.00%) MS Excel
2 2 (16.67%) MS Office
General
1 7 (58.33%) Finance
2 5 (41.67%) Banking
3 1 (8.33%) Advertising
Miscellaneous
1 6 (50.00%) Blackberry
Operating Systems
1 8 (66.67%) Windows
2 1 (8.33%) Linux
2 1 (8.33%) Windows XP
2 1 (8.33%) Mac OS X
2 1 (8.33%) Windows 7
2 1 (8.33%) UNIX
Processes & Methodologies
1 6 (50.00%) Service Delivery
2 5 (41.67%) Asset Management
3 2 (16.67%) ITIL
4 1 (8.33%) Service Desk Management
System Software
1 7 (58.33%) Active Directory
Vendors
1 5 (41.67%) Lotus
2 1 (8.33%) ServiceNow
2 1 (8.33%) Microsoft
2 1 (8.33%) Citrix