The statistics below represent IT contracts advertised across the England region that had Call Centre Manager featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 28 May 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 May 2016
Same period 2015 Same period 2014
Call Centre Manager
Rank 612 608 586
Rank change year-on-year
-4 -22
Contract jobs requiring a Call Centre Manager 13 3 2
As % of all contract IT jobs located in England 0.026% 0.006% 0.004%
As % of the Job Titles category 0.027% 0.006% 0.004%
Number of daily rates quoted 9 2 0
Median daily rate £425 £473 -
Median daily rate % change year-on-year
-10.05% -
UK excluding London median daily rate £425 £473 -
% change year-on-year
-10.05% -
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate - - -
Call Centre Manager
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
47502 47488 45467
As % of all contract IT jobs located in England 94.92% 94.71% 94.59%
Number of daily rates quoted 31380 29845 28550
Median daily rate £425 £400 £400
Median daily rate % change year-on-year
+6.25% -
90% offered a daily rate of more than £263 £250 £225
10% offered a daily rate of more than £600 £575 £550
UK excluding London median daily rate £400 £375 £350
% change year-on-year
+6.66% +7.14%
Number of hourly rates quoted 1349 1884 1941
Median hourly rate £18.00 £17.00 £17.00
Median hourly rate % change year-on-year
+5.88% -
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £43.50 £41.00 £40.00
UK excluding London median hourly rate £17.95 £16.16 £16.50
% change year-on-year
+11.04% -2.06%

Call Centre Manager
Jobs Demand Trend in England

The demand trend of IT contracts across the England region that featured Call Centre Manager in the job title.

Call Centre Manager Jobs Demand Trend in England

Call Centre Manager
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Call Centre Manager across the England region.

Call Centre Manager Daily Rate Trend in England

Call Centre Manager
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Call Centre Manager across the England region over the 3 months to 28 May 2016.

Call Centre Manager Daily Rate Histogram in England

Call Centre Manager
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Call Centre Manager across the England region.

Call Centre Manager Hourly Rate Trend in England

Call Centre Manager
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Call Centre Manager within the England region over the 3 months to 28 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
North West - 6 £425 -
Yorkshire - 2 £400 -
London -11 1 £465 -
East Midlands - 1 - -
North East - 1 - -
South East - 1 £575 -
East of England - 1 - -
Call Centre Manager
UK

Call Centre Manager Skill Set
Top 30 Related IT Skills in England

For the 6 months to 28 May 2016, Call Centre Manager contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring Call Centre Manager in the job title.

1 8 (53.33%) Project Management
2 5 (33.33%) PRINCE2 Certification
2 5 (33.33%) PRINCE2
3 4 (26.67%) Retail
4 3 (20.00%) IVR
5 2 (13.33%) Telecoms
5 2 (13.33%) Finance
5 2 (13.33%) Migration
5 2 (13.33%) Stakeholder Management
5 2 (13.33%) LAN
5 2 (13.33%) WAN
5 2 (13.33%) Cisco
5 2 (13.33%) Citrix
5 2 (13.33%) Test Strategy
5 2 (13.33%) Business Transformation
5 2 (13.33%) Analytics
5 2 (13.33%) Speech Recognition
6 1 (6.67%) Supplier Management
6 1 (6.67%) Strategic Planning
6 1 (6.67%) WFM
6 1 (6.67%) Time Management
6 1 (6.67%) Performance Management
6 1 (6.67%) Cisco UCCE
6 1 (6.67%) Waterfall
6 1 (6.67%) Skype for Business
6 1 (6.67%) Trend Analysis
6 1 (6.67%) PABX
6 1 (6.67%) Continuous Improvement
6 1 (6.67%) Analytical Skills
6 1 (6.67%) Skype

Call Centre Manager Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (6.67%) Skype for Business
Applications
1 1 (6.67%) MS Excel
Communications & Networking
1 2 (13.33%) LAN
1 2 (13.33%) WAN
2 1 (6.67%) PABX
2 1 (6.67%) Skype
2 1 (6.67%) VoIP
General
1 4 (26.67%) Retail
2 2 (13.33%) Finance
2 2 (13.33%) Telecoms
3 1 (6.67%) Banking
Miscellaneous
1 3 (20.00%) IVR
2 1 (6.67%) Analytical Skills
2 1 (6.67%) Data Centre
2 1 (6.67%) Management Information System
Processes & Methodologies
1 8 (53.33%) Project Management
2 5 (33.33%) PRINCE2
3 2 (13.33%) Analytics
3 2 (13.33%) Business Transformation
3 2 (13.33%) Migration
3 2 (13.33%) Speech Recognition
3 2 (13.33%) Stakeholder Management
3 2 (13.33%) Test Strategy
4 1 (6.67%) Agile Software Development
4 1 (6.67%) Continuous Improvement
4 1 (6.67%) E-Commerce
4 1 (6.67%) Performance Management
4 1 (6.67%) Strategic Planning
4 1 (6.67%) Supplier Management
4 1 (6.67%) Time Management
4 1 (6.67%) Trend Analysis
4 1 (6.67%) Waterfall
4 1 (6.67%) WFM
Qualifications
1 5 (33.33%) PRINCE2 Certification
Quality Assurance & Compliance
1 1 (6.67%) SLA
Systems Management
1 1 (6.67%) Cisco UCCE
Vendors
1 2 (13.33%) Cisco
1 2 (13.33%) Citrix
2 1 (6.67%) HP
2 1 (6.67%) Microsoft