The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Services Delivery
Rank 92 78 90
Rank change year-on-year
-14 +12
Contract jobs citing Service Delivery 1018 1139 897
As % of all contract IT jobs located in England 2.07% 2.37% 2.11%
As % of the Processes & Methodologies category 2.70% 3.16% 2.84%
Number of daily rates quoted 595 675 452
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£400 £395 £400
Average daily rate % change year-on-year
+1.26% -1.25%
90% offered a daily rate of more than £200 £225 £225
10% offered a daily rate of more than £550 £575 £550
UK excluding London average daily rate £400 £350 £358
% change year-on-year
+14.20% -2.14%
Number of hourly rates quoted 32 32 31
Average hourly rate £17.00 £13.33 £17.42
Average hourly rate % change year-on-year
+27.50% -23.46%
90% offered a hourly rate of more than £12.00 £10.50 £12.66
10% offered a hourly rate of more than £40.00 £25.90 £30.00
UK excluding London average hourly rate £16.50 £12.35 £15.00
% change year-on-year
+33.60% -17.66%
Service Delivery
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the England region.

Processes & Methodologies Category
England
Contract IT job ads with a match in the
Processes & Methodologies category
37734 36043 31566
As % of all contract IT jobs located in England 76.70% 75.13% 74.37%
Number of daily rates quoted 24299 23133 19378
Average daily rate £418 £400 £420
Average daily rate % change year-on-year
+4.37% -4.76%
90% offered a daily rate of more than £288 £275 £275
10% offered a daily rate of more than £575 £575 £575
UK excluding London average daily rate £388 £375 £363
% change year-on-year
+3.33% +3.44%
Number of hourly rates quoted 1098 1110 988
Average hourly rate £27.50 £29.00 £32.50
Average hourly rate % change year-on-year
-5.17% -10.76%
90% offered a hourly rate of more than £12.00 £12.50 £14.00
10% offered a hourly rate of more than £47.50 £47.50 £50.00
UK excluding London average hourly rate £30.00 £30.00 £32.00
% change year-on-year
- -6.25%

Service Delivery
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the England region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in England

Service Delivery
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the England region.

Service Delivery Daily Rate Trend in England

Service Delivery
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the England region over the 3 months to 22 May 2015.

Service Delivery Daily Rate Histogram in England

Service Delivery
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the England region.

Service Delivery Hourly Rate Trend in England

Service Delivery
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Delivery across the England region over the 3 months to 22 May 2015.

Service Delivery Hourly Rate Histogram in England

Service Delivery
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the England region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -49 344 £400 - 119
South East -4 233 £387 -3.25% 73
East of England +25 91 £400 +23.07% 32
North West -5 87 £400 - 54
South West -6 69 £375 +7.14% 39
West Midlands -12 63 £323 +37.23% 41
Yorkshire -22 52 £315 -7.35% 22
East Midlands +8 47 £416 +30.35% 19
North East -15 18 £515 +10.16% 6
Midlands -1 3 £550 +46.66% 1
Service Delivery
UK

Service Delivery
Top 30 Related IT Skills in England

For the 6 months to 22 May 2015, IT contractor jobs across the England region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 988 (44.17%) ITIL
2 473 (21.14%) Service Management
3 450 (20.12%) Finance
4 427 (19.09%) Project Management
5 353 (15.78%) Windows
6 328 (14.66%) Microsoft
7 306 (13.68%) Security Cleared
8 270 (12.07%) SLA
9 228 (10.19%) Degree
10 227 (10.15%) Change Management
11 218 (9.75%) PRINCE2
12 208 (9.30%) Stakeholder Management
12 208 (9.30%) SC Cleared
13 201 (8.99%) Analytical Skills
14 199 (8.90%) MS Excel
15 198 (8.85%) Agile Software Development
16 196 (8.76%) MS Office
17 195 (8.72%) Telecoms
18 194 (8.67%) Cisco
19 174 (7.78%) Management Information System
20 167 (7.47%) Oracle
21 165 (7.38%) ITIL Certification
21 165 (7.38%) VMware
22 164 (7.33%) Active Directory
23 159 (7.11%) SQL
24 143 (6.39%) Incident Management
25 138 (6.17%) Continuous Improvement
26 135 (6.03%) Firewall
27 134 (5.99%) SQL Server
27 134 (5.99%) Linux

Service Delivery
Top Related IT Skills in England by Category

For the 6 months to 22 May 2015, IT contractor jobs across the England region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 97 (4.34%) SharePoint
2 56 (2.50%) IIS
3 55 (2.46%) MS Exchange
4 31 (1.39%) Apache
5 25 (1.12%) Lync
6 24 (1.07%) WebSphere
7 22 (0.98%) Tomcat
7 22 (0.98%) OpenStack
8 19 (0.85%) Exchange Server 2010
9 16 (0.72%) Exchange Server 2003
10 15 (0.67%) JBoss
11 13 (0.58%) Exchange Server 2007
11 13 (0.58%) IBM Notes
12 11 (0.49%) WebLogic
13 10 (0.45%) Blackberry Enterprise Server
14 8 (0.36%) SAS
14 8 (0.36%) Office Communications Server
15 7 (0.31%) Confluence
15 7 (0.31%) WebSphere Application Server
16 6 (0.27%) Node.js
Applications
1 199 (8.90%) MS Excel
2 196 (8.76%) MS Office
3 68 (3.04%) MS PowerPoint
4 58 (2.59%) MS Project
4 58 (2.59%) MS Visio
5 10 (0.45%) SOLIDWORKS
6 9 (0.40%) AutoCAD
7 6 (0.27%) Spreadsheet
8 3 (0.13%) Acrobat
9 2 (0.089%) InfoPath
9 2 (0.089%) PTC Creo
10 1 (0.045%) PowerPivot
Business Applications
1 33 (1.48%) Remedy ITSM
2 32 (1.43%) Oracle EBS
3 17 (0.76%) Oracle EBS R12
4 10 (0.45%) Dynamics CRM
5 9 (0.40%) Oracle ERP
5 9 (0.40%) SAP FI
6 8 (0.36%) Oracle Payroll
6 8 (0.36%) SAP Oil and Gas
6 8 (0.36%) Oracle Procure-to-Pay
7 7 (0.31%) Agresso
8 6 (0.27%) BusinessWorks
8 6 (0.27%) SAP FI/CO
8 6 (0.27%) SAP CO
9 5 (0.22%) SAP Retail
10 4 (0.18%) SAP SD
10 4 (0.18%) Maximo
10 4 (0.18%) assyst
11 3 (0.13%) Oracle Internet Expenses
11 3 (0.13%) Oracle iRecruitment
11 3 (0.13%) thinkFolio
Cloud Services
1 44 (1.97%) Amazon AWS
2 27 (1.21%) PaaS
3 26 (1.16%) SaaS
3 26 (1.16%) Office 365
4 20 (0.89%) Microsoft Azure
5 15 (0.67%) Cloud Computing
6 11 (0.49%) IaaS
7 4 (0.18%) Yammer
8 3 (0.13%) AWS CloudFormation
8 3 (0.13%) GitHub
8 3 (0.13%) Amazon EC2
9 2 (0.089%) Google Analytics
9 2 (0.089%) SuccessFactors
9 2 (0.089%) Amazon ElastiCache
9 2 (0.089%) Virtual Private Cloud
9 2 (0.089%) Amazon CloudWatch
10 1 (0.045%) Google Apps
Communications & Networking
1 135 (6.03%) Firewall
2 126 (5.63%) WAN
3 109 (4.87%) LAN
4 71 (3.17%) SAN
5 69 (3.08%) TCP/IP
6 64 (2.86%) Internet
7 63 (2.82%) DNS
8 57 (2.55%) MPLS
9 45 (2.01%) VPN
9 45 (2.01%) HTTP
9 45 (2.01%) SSL
10 44 (1.97%) Cisco ASA
11 41 (1.83%) BGP
12 37 (1.65%) Network Security
13 35 (1.56%) NAS
14 34 (1.52%) DHCP
15 32 (1.43%) OSPF
16 30 (1.34%) Wireless
17 29 (1.30%) 3G
18 27 (1.21%) VoIP
Database & Business Intelligence
1 134 (5.99%) SQL Server
2 31 (1.39%) Data Warehouse
3 28 (1.25%) SQL Server Reporting Services
4 27 (1.21%) Relational Database
5 20 (0.89%) SQL Server Integration Services
6 19 (0.85%) Big Data
7 18 (0.80%) MySQL
7 18 (0.80%) MongoDB
7 18 (0.80%) Oracle Database
8 16 (0.72%) SQL Server Analysis Services
8 16 (0.72%) NoSQL
9 15 (0.67%) SQL Server 2012
10 13 (0.58%) SQL Server 2005
10 13 (0.58%) RDBMS
11 12 (0.54%) Oracle Reports
12 11 (0.49%) Oracle BI EE
12 11 (0.49%) OLTP
13 10 (0.45%) SAP BW
13 10 (0.45%) Hadoop
14 9 (0.40%) Apache Cassandra
Development Applications
1 34 (1.52%) Git (software)
2 26 (1.16%) Visual Studio
3 25 (1.12%) Subversion
4 19 (0.85%) Jenkins
5 17 (0.76%) JIRA
6 8 (0.36%) Maven
6 8 (0.36%) Team Foundation Server
7 6 (0.27%) TeamCity
8 5 (0.22%) Introscope
8 5 (0.22%) ClearCase
9 4 (0.18%) Oracle Forms
9 4 (0.18%) Toad
9 4 (0.18%) Hudson
10 3 (0.13%) Selenium
10 3 (0.13%) ClearQuest
11 2 (0.089%) VSS/SourceSafe
11 2 (0.089%) LoadRunner
11 2 (0.089%) JMeter
11 2 (0.089%) MSI
11 2 (0.089%) FitNesse
General
1 450 (20.12%) Finance
2 195 (8.72%) Telecoms
3 114 (5.10%) Banking
4 69 (3.08%) Retail
5 54 (2.41%) Legal
6 41 (1.83%) Investment Banking
7 31 (1.39%) Manufacturing
8 29 (1.30%) Local Government
9 26 (1.16%) Back Office
10 25 (1.12%) Marketing
11 24 (1.07%) Law
11 24 (1.07%) Publishing
12 21 (0.94%) Billing
12 21 (0.94%) Pharmaceutical
13 18 (0.80%) Financial Institution
14 14 (0.63%) Front Office
15 13 (0.58%) Spanish Language
16 11 (0.49%) Automotive
17 9 (0.40%) Retail Banking
18 8 (0.36%) French Language
Job Titles
1 433 (19.36%) Service Manager
2 333 (14.89%) Analyst
3 298 (13.32%) Delivery Manager
4 266 (11.89%) Services Delivery Manager
5 197 (8.81%) Project Manager
6 128 (5.72%) Architect
7 112 (5.01%) Consultant
8 97 (4.34%) Service Analyst
9 95 (4.25%) Business Analyst
10 74 (3.31%) Developer
11 68 (3.04%) Transition Manager
12 65 (2.91%) Network Engineer
13 60 (2.68%) Administrator
14 58 (2.59%) Support Analyst
15 55 (2.46%) Service Transition Manager
16 49 (2.19%) IT Services Manager
17 47 (2.10%) Support Engineer
18 45 (2.01%) Team Leader
19 40 (1.79%) Technical Manager
20 38 (1.70%) Senior Manager
Libraries, Frameworks & Software Standards
1 93 (4.16%) .NET
2 63 (2.82%) Web Services
3 55 (2.46%) XML
4 46 (2.06%) HTML
5 40 (1.79%) REST
6 33 (1.48%) Middleware
7 28 (1.25%) .NET Framework
8 24 (1.07%) JSON
9 23 (1.03%) SOAP
10 21 (0.94%) Oracle Fusion
10 21 (0.94%) ASP.NET
10 21 (0.94%) CSS
10 21 (0.94%) J2EE
11 11 (0.49%) HTML5
12 10 (0.45%) Java EE
12 10 (0.45%) Django
13 9 (0.40%) jQuery
14 8 (0.36%) JSP
14 8 (0.36%) TIBCO EMS
14 8 (0.36%) RESTful
Miscellaneous
1 201 (8.99%) Analytical Skills
2 174 (7.78%) Management Information System
3 68 (3.04%) Computer Science
4 52 (2.32%) Open Source
5 38 (1.70%) NHS
6 33 (1.48%) PKI
7 32 (1.43%) Statistics
7 32 (1.43%) Clustering
8 22 (0.98%) Replication
8 22 (0.98%) CMDB
9 21 (0.94%) PMI
10 20 (0.89%) User Experience
11 19 (0.85%) Hybrid Cloud
12 18 (0.80%) Blackberry
12 18 (0.80%) GIS
13 17 (0.76%) Video Conferencing
14 16 (0.72%) FMCG
15 15 (0.67%) Enterprise Software
16 13 (0.58%) Performance Metrics
16 13 (0.58%) Mobile App
Operating Systems
1 353 (15.78%) Windows
2 134 (5.99%) Linux
3 114 (5.10%) UNIX
4 86 (3.84%) Windows Server 2008
5 78 (3.49%) Windows 7
6 56 (2.50%) Windows Server 2003
7 32 (1.43%) Red Hat Enterprise Linux
8 31 (1.39%) Windows Server 2012
9 28 (1.25%) Windows 8
10 26 (1.16%) Windows XP
11 25 (1.12%) Solaris
12 20 (0.89%) AIX
13 17 (0.76%) CentOS
14 16 (0.72%) Android
15 12 (0.54%) Ubuntu
16 10 (0.45%) Apple iOS
17 9 (0.40%) Mac OS X
18 7 (0.31%) Windows Vista
19 5 (0.22%) Windows 2000 Server
19 5 (0.22%) Windows Mobile
Processes & Methodologies
1 988 (44.17%) ITIL
2 473 (21.14%) Service Management
3 427 (19.09%) Project Management
4 227 (10.15%) Change Management
5 218 (9.75%) PRINCE2
6 208 (9.30%) Stakeholder Management
7 198 (8.85%) Agile Software Development
8 143 (6.39%) Incident Management
9 138 (6.17%) Continuous Improvement
10 124 (5.54%) Migration
11 123 (5.50%) Problem Management
12 106 (4.74%) ITSM
13 95 (4.25%) Disaster Recovery
14 93 (4.16%) Risk Management
15 87 (3.89%) Programme Management
16 85 (3.80%) Performance Management
17 81 (3.62%) Configuration Management
18 80 (3.58%) Business Continuity
19 74 (3.31%) ITIL V3
19 74 (3.31%) CRM
Programming Languages
1 159 (7.11%) SQL
2 120 (5.36%) Java
3 57 (2.55%) C#
4 46 (2.06%) C
5 40 (1.79%) JavaScript
6 39 (1.74%) Python
7 38 (1.70%) PowerShell
8 34 (1.52%) PHP
9 29 (1.30%) Perl
10 27 (1.21%) Ruby
10 27 (1.21%) VB
11 13 (0.58%) Bash Shell
11 13 (0.58%) Scala
12 12 (0.54%) T-SQL
12 12 (0.54%) Shell Script
13 10 (0.45%) VBScript
13 10 (0.45%) PL/SQL
14 8 (0.36%) VB.NET
15 7 (0.31%) VBA
16 6 (0.27%) R
Qualifications
1 306 (13.68%) Security Cleared
2 228 (10.19%) Degree
3 208 (9.30%) SC Cleared
4 165 (7.38%) ITIL Certification
5 97 (4.34%) Cisco Certification
6 62 (2.77%) DV Cleared
7 57 (2.55%) CCNP
8 49 (2.19%) Microsoft Certification
9 48 (2.15%) CCNA
10 45 (2.01%) PMI Certification
11 38 (1.70%) MCSE
12 30 (1.34%) PRINCE2 Practitioner
13 27 (1.21%) ITIL Foundation Certificate
14 26 (1.16%) PMP
15 23 (1.03%) PRINCE2 Certification
16 22 (0.98%) MCP
17 19 (0.85%) CISSP
18 16 (0.72%) CISM
19 15 (0.67%) HND
20 14 (0.63%) ISEB
Quality Assurance & Compliance
1 270 (12.07%) SLA
2 86 (3.84%) QA
3 37 (1.65%) ISO/IEC 27001
4 20 (0.89%) ISO 9001
5 14 (0.63%) Sarbanes-Oxley
6 13 (0.58%) COBIT
7 10 (0.45%) JSP 440
8 8 (0.36%) PCI DSS
9 5 (0.22%) ISO/IEC 20000
10 3 (0.13%) BS25999
10 3 (0.13%) ISO 14001
11 2 (0.089%) ISO 9000
11 2 (0.089%) BS15000
11 2 (0.089%) EMIR
11 2 (0.089%) Dodd-Frank
12 1 (0.045%) Basel III
12 1 (0.045%) ISO 8583
12 1 (0.045%) GxP
System Software
1 164 (7.33%) Active Directory
2 87 (3.89%) VMware Infrastructure
3 48 (2.15%) vSphere
4 30 (1.34%) Hyper-V
5 21 (0.94%) vCloud
6 17 (0.76%) XenApp
7 13 (0.58%) XenDesktop
8 11 (0.49%) VMware ESX
8 11 (0.49%) VMware Workstation
9 10 (0.45%) VMware ESXi
10 8 (0.36%) Samba
10 8 (0.36%) UAG
11 7 (0.31%) Oracle RAC
11 7 (0.31%) ISA Server
12 5 (0.22%) Microsoft App-V
12 5 (0.22%) Firmware
12 5 (0.22%) NFS
13 4 (0.18%) XenServer
13 4 (0.18%) Forefront TMG
14 3 (0.13%) Veritas Cluster Server
Systems Management
1 44 (1.97%) SCCM
2 42 (1.88%) Puppet
3 41 (1.83%) Opscode Chef
4 24 (1.07%) SCOM
5 20 (0.89%) ZABBIX
6 17 (0.76%) SCOrch
7 12 (0.54%) McAfee ePO
8 11 (0.49%) Graphite
9 10 (0.45%) Tivoli Storage Manager
9 10 (0.45%) OpenView Configuration Management
10 9 (0.40%) SCSM
10 9 (0.40%) Nagios
11 8 (0.36%) Control-M
11 8 (0.36%) Kibana
12 7 (0.31%) Graylog
12 7 (0.31%) Zenoss
13 6 (0.27%) Norton AntiVirus
13 6 (0.27%) WhatsUp Gold
14 5 (0.22%) XenMobile
14 5 (0.22%) FortiGate
Vendors
1 328 (14.66%) Microsoft
2 194 (8.67%) Cisco
3 167 (7.47%) Oracle
4 165 (7.38%) VMware
5 117 (5.23%) SAP
6 110 (4.92%) Citrix
7 99 (4.43%) HP
8 56 (2.50%) Juniper
9 54 (2.41%) CheckPoint
10 44 (1.97%) Remedy
10 44 (1.97%) F5
11 43 (1.92%) McAfee
12 40 (1.79%) Red Hat
13 34 (1.52%) BMC
14 33 (1.48%) IBM
15 30 (1.34%) NetApp
16 29 (1.30%) Symantec
17 27 (1.21%) Dell
18 26 (1.16%) Ericsson
19 23 (1.03%) Salesforce.com
London
eCom Recruitment
Rate: £300 per day
Posted: 9 hours ago
London
Annapurna
Rate: £250 - £300 per day
Posted: 9 hours ago
Dorking, Surrey
Interaction Recruitment PLC
Rate: £195 per day + .
Posted: 11 hours ago
Oxfordshire
Haybrook IT Resourcing Ltd
Rate: Up to £450 per day
Posted: 15 hours ago
South East
Boston Hale
Rate: £300 - £325 per day
Posted: 16 hours ago
Wiltshire
Pope Marshall
Rate: Excellent
Posted: 17 hours ago
Birmingham, West Midlands (County)
HFG
Rate: £450 - £550 per day
Posted: Yesterday
Birmingham, West Midlands (County)
HFG
Rate: £450 - £550 per day
Posted: Yesterday
London
Marcus Donald People
Rate: £220 - £250 per day
Posted: Yesterday
Derby, Derbyshire
First Recruitment
Rate: From £250 to £300 per day
Posted: Yesterday
Birmingham, West Midlands (County)
Oliver James Associates
Rate: £450 - £550 per day
Posted: Yesterday
Leeds, West Yorkshire
Interaction Recruitment PLC
Rate: £400 - 420 per day + .
Posted: 2 days ago
Reading, Berkshire
McGregor Boyall
Posted: 2 days ago
Leeds, West Yorkshire
Connectus
Rate: £425 per day
Posted: 2 days ago
Kent
Harvey Nash plc
Rate: £350 - £440 per day
Posted: 2 days ago
East Midlands
Vivid Resourcing Ltd
Rate: £250 - 350 per day + NEGOTIABLE ON EXPERIENCE
Posted: 2 days ago
East London
Lorien Resourcing
Rate: £300 - £340 per day
Posted: 2 days ago
Woking, Surrey
The Bridge Ltd
Rate: Market rate
Posted: 2 days ago
London
JM
Rate: £450 - £490 per day
Posted: 2 days ago
Oxford, Oxfordshire
Mercator IT Solutions
Posted: 2 days ago