The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the England region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 2 December 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
2 Dec 2016
Same period 2015 Same period 2014
Services Delivery
Rank 111 88 83
Rank change year-on-year
-23 -5
Contract jobs citing Service Delivery 1015 1215 1255
As % of all contract IT jobs located in England 2.19% 2.39% 2.38%
As % of the Processes & Methodologies category 2.64% 2.94% 3.09%
Number of daily rates quoted 623 749 768
Median daily rate £425 £400 £400
Median daily rate % change year-on-year
+6.25% -
90% offered a daily rate of more than £203 £260 £225
10% offered a daily rate of more than £600 £575 £550
UK excluding London median daily rate £400 £390 £375
% change year-on-year
+2.56% +4.00%
Number of hourly rates quoted 45 40 62
Median hourly rate £16.50 £17.00 £16.17
Median hourly rate % change year-on-year
-2.94% +5.13%
90% offered a hourly rate of more than £10.74 £7.66 £10.78
10% offered a hourly rate of more than £28.30 £45.50 £31.50
UK excluding London median hourly rate £14.52 £18.05 £14.00
% change year-on-year
-19.55% +28.92%
Service Delivery
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the England region.

Processes & Methodologies Category
England
Contract IT job ads with a match in the
Processes & Methodologies category
38448 41356 40657
As % of all contract IT jobs located in England 82.89% 81.37% 77.02%
Number of daily rates quoted 25745 27258 26863
Median daily rate £450 £425 £425
Median daily rate % change year-on-year
+5.88% -
90% offered a daily rate of more than £300 £300 £280
10% offered a daily rate of more than £600 £600 £600
UK excluding London median daily rate £413 £400 £385
% change year-on-year
+3.12% +3.89%
Number of hourly rates quoted 1010 1230 1164
Median hourly rate £28.00 £30.90 £25.00
Median hourly rate % change year-on-year
-9.38% +23.60%
90% offered a hourly rate of more than £12.50 £12.50 £12.00
10% offered a hourly rate of more than £50.00 £49.00 £47.50
UK excluding London median hourly rate £30.00 £34.95 £25.00
% change year-on-year
-14.16% +39.80%

Service Delivery
Jobs Demand Trend in England

The demand trend of contract jobs across the England region citing Service Delivery as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in England

Service Delivery
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the England region.

Service Delivery Daily Rate Trend in England

Service Delivery
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the England region over the 3 months to 2 December 2016.

Service Delivery Daily Rate Histogram in England

Service Delivery
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the England region.

Service Delivery Hourly Rate Trend in England

Service Delivery
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Delivery across the England region over the 3 months to 2 December 2016.

Service Delivery Hourly Rate Histogram in England

Service Delivery
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the England region over the 3 months to 2 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -8 409 £450 - 72
South East -11 201 £375 -6.25% 47
North West -32 73 £438 -12.50% 24
North East -19 64 £390 - 7
Yorkshire +20 63 £425 +9.67% 21
West Midlands -36 61 £425 -5.55% 10
East of England +3 57 £375 +3.09% 21
South West -32 53 £418 +19.28% 28
East Midlands -19 25 £420 +20.00% 11
Midlands +3 2 £600 +50.00%
Service Delivery
UK

Service Delivery
Top 30 Related IT Skills in England

For the 6 months to 2 December 2016, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region with a requirement for Service Delivery.

1 907 (42.26%) ITIL
2 451 (21.02%) Finance
3 437 (20.36%) Service Management
4 392 (18.27%) Project Management
5 386 (17.99%) Windows
6 350 (16.31%) Microsoft
7 349 (16.26%) Security Cleared
8 337 (15.70%) Agile Software Development
9 330 (15.38%) SLA
10 257 (11.98%) Change Management
11 235 (10.95%) Problem Management
12 213 (9.93%) Analytical Skills
13 209 (9.74%) SC Cleared
14 207 (9.65%) Service Design
15 200 (9.32%) Stakeholder Management
16 196 (9.13%) Linux
17 180 (8.39%) Active Directory
18 179 (8.34%) Degree
18 179 (8.34%) ITIL V3
19 175 (8.15%) Oracle
20 173 (8.06%) MS Excel
21 172 (8.01%) Management Information System
22 166 (7.74%) PRINCE2
23 161 (7.50%) Continuous Improvement
24 160 (7.46%) Unix
25 159 (7.41%) Windows Server
26 147 (6.85%) VMware
27 143 (6.66%) SQL
27 143 (6.66%) HP
27 143 (6.66%) Release Management

Service Delivery
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 92 (4.29%) SharePoint
2 54 (2.52%) IIS
3 41 (1.91%) MS Exchange
4 38 (1.77%) WebLogic
5 31 (1.44%) Skype for Business
6 27 (1.26%) WebSphere
7 26 (1.21%) Apache
8 24 (1.12%) Confluence
8 24 (1.12%) Oracle SOA Suite
9 23 (1.07%) CMS
10 21 (0.98%) Exchange Server 2010
11 18 (0.84%) WebSphere Application Server
12 15 (0.70%) SAS
13 14 (0.65%) MQSeries
14 13 (0.61%) Oracle HTTP Server
14 13 (0.61%) Tuxedo
15 12 (0.56%) OpenStack
16 11 (0.51%) Drupal
16 11 (0.51%) IBM Notes
16 11 (0.51%) JBoss
Applications
1 173 (8.06%) MS Excel
2 141 (6.57%) MS Office
3 54 (2.52%) MS PowerPoint
4 45 (2.10%) MS Visio
5 42 (1.96%) MS Project
6 15 (0.70%) Spreadsheet
7 5 (0.23%) Adobe After Effects
7 5 (0.23%) Photoshop
8 3 (0.14%) Adobe Illustrator
8 3 (0.14%) InfoPath
9 2 (0.093%) Adobe Premiere
10 1 (0.047%) Acrobat
10 1 (0.047%) Open Workbench
Business Applications
1 13 (0.61%) Dynamics CRM
2 10 (0.47%) OpenText MBPM
2 10 (0.47%) SAP Oil and Gas
3 7 (0.33%) SAP MM
4 6 (0.28%) Remedy ITSM
5 5 (0.23%) OpenText VIM for SAP
6 4 (0.19%) Oracle EBS
6 4 (0.19%) Oracle Financials
6 4 (0.19%) PeopleSoft HRMS
7 3 (0.14%) Changepoint
7 3 (0.14%) Maximo
7 3 (0.14%) SAP BPC
7 3 (0.14%) SAP SRM
8 2 (0.093%) Oracle EBS R12
8 2 (0.093%) Oracle Retail
8 2 (0.093%) PeopleSoft Financials
8 2 (0.093%) Primavera
8 2 (0.093%) SAP CO
8 2 (0.093%) SAP ERP
8 2 (0.093%) SAP FI-GL
Cloud Services
1 68 (3.17%) Office 365
2 60 (2.80%) Microsoft Azure
3 45 (2.10%) Amazon AWS
4 25 (1.16%) SaaS
5 18 (0.84%) IaaS
6 16 (0.75%) Cloud Computing
7 11 (0.51%) PaaS
8 9 (0.42%) OneDrive
9 6 (0.28%) GitHub
9 6 (0.28%) Google Analytics
10 3 (0.14%) G Suite
10 3 (0.14%) Google Cloud Platform
10 3 (0.14%) SuccessFactors
10 3 (0.14%) Taleo
10 3 (0.14%) Yammer
11 2 (0.093%) Adobe Creative Cloud
11 2 (0.093%) Boomi
11 2 (0.093%) Force.com
11 2 (0.093%) Mimecast
12 1 (0.047%) Amazon EC2
Communications & Networking
1 94 (4.38%) Firewall
2 84 (3.91%) SAN
3 75 (3.49%) DNS
4 70 (3.26%) DHCP
5 64 (2.98%) Internet
6 62 (2.89%) WAN
7 56 (2.61%) LAN
8 46 (2.14%) TCP/IP
9 45 (2.10%) SSL
10 40 (1.86%) Cisco ASA
11 34 (1.58%) Intranet
11 34 (1.58%) VPN
12 33 (1.54%) Wireless
13 30 (1.40%) VoIP
14 26 (1.21%) Network Security
15 20 (0.93%) FTP
16 19 (0.89%) OSPF
17 18 (0.84%) HTTP
18 17 (0.79%) BGP
18 17 (0.79%) F5 BIG-IP LTM
Database & Business Intelligence
1 108 (5.03%) SQL Server
2 27 (1.26%) Relational Database
3 26 (1.21%) MongoDB
4 25 (1.16%) SQL Server Reporting Services
5 23 (1.07%) Big Data
5 23 (1.07%) Data Warehouse
5 23 (1.07%) Oracle Database
6 21 (0.98%) MySQL
7 19 (0.89%) PostgreSQL
7 19 (0.89%) SQL Server Integration Services
8 18 (0.84%) RDBMS
9 13 (0.61%) Hadoop
10 11 (0.51%) Oracle Database 11g
11 10 (0.47%) MS Access
11 10 (0.47%) SQL Server 2008
11 10 (0.47%) SQL Server 2014
12 9 (0.42%) SAP BW
12 9 (0.42%) SQL Server 2012
12 9 (0.42%) SQL Server Analysis Services
13 8 (0.37%) BusinessObjects
Development Applications
1 39 (1.82%) JIRA
2 34 (1.58%) Team Foundation Server
3 25 (1.16%) Git (software)
4 22 (1.03%) TeamCity
5 20 (0.93%) Atlassian Bamboo
6 19 (0.89%) Jenkins
7 18 (0.84%) Octopus Deploy
8 15 (0.70%) MSI
8 15 (0.70%) Subversion
9 12 (0.56%) Visual Studio
10 10 (0.47%) Vagrant
11 9 (0.42%) Hudson
11 9 (0.42%) MSBuild
12 7 (0.33%) Bitbucket
13 6 (0.28%) Talend Open Studio
13 6 (0.28%) TestDirector
14 5 (0.23%) VSS/SourceSafe
15 4 (0.19%) ClearCase
15 4 (0.19%) ClearQuest
15 4 (0.19%) JUnit
General
1 451 (21.02%) Finance
2 109 (5.08%) Banking
3 104 (4.85%) Telecoms
4 83 (3.87%) Legal
5 56 (2.61%) Marketing
6 48 (2.24%) Retail
7 33 (1.54%) Back Office
7 33 (1.54%) Financial Institution
8 24 (1.12%) Manufacturing
9 21 (0.98%) Law
10 17 (0.79%) Investment Banking
10 17 (0.79%) Local Government
11 14 (0.65%) Billing
12 13 (0.61%) Advertising
13 12 (0.56%) French Language
14 10 (0.47%) Spanish Language
15 9 (0.42%) Electronics
15 9 (0.42%) Pharmaceutical
16 8 (0.37%) Front Office
16 8 (0.37%) Publishing
Job Titles
1 352 (16.40%) Service Manager
2 290 (13.51%) Delivery Manager
3 285 (13.28%) Analyst
4 252 (11.74%) Services Delivery Manager
5 136 (6.34%) Architect
6 126 (5.87%) Project Manager
7 108 (5.03%) IT Manager
8 92 (4.29%) Service Analyst
9 88 (4.10%) Support Engineer
10 78 (3.63%) Consultant
11 74 (3.45%) Developer
12 66 (3.08%) Administrator
13 65 (3.03%) Business Analyst
14 61 (2.84%) ITIL Manager
14 61 (2.84%) Service Architect
15 53 (2.47%) Linux Engineer
16 52 (2.42%) IT Services Manager
16 52 (2.42%) Operations Manager
17 50 (2.33%) ITIL Service Manager
18 49 (2.28%) Transition Manager
Libraries, Frameworks & Software Standards
1 69 (3.22%) Middleware
2 65 (3.03%) Web Services
3 60 (2.80%) .NET
4 34 (1.58%) HTML
4 34 (1.58%) XML
5 28 (1.30%) CSS
6 27 (1.26%) jQuery
7 20 (0.93%) ASP.NET
7 20 (0.93%) IBM Integration Bus
8 14 (0.65%) REST
9 13 (0.61%) J2EE
10 12 (0.56%) Spring
11 10 (0.47%) JSON
11 10 (0.47%) SOAP
12 8 (0.37%) ISPF
12 8 (0.37%) Java EE
12 8 (0.37%) RESTful
13 7 (0.33%) .NET Framework
13 7 (0.33%) Oracle Fusion
14 6 (0.28%) Software Packaging
Miscellaneous
1 213 (9.93%) Analytical Skills
2 172 (8.01%) Management Information System
3 133 (6.20%) Data Centre
4 70 (3.26%) Clustering
5 65 (3.03%) Computer Science
6 42 (1.96%) User Experience
7 29 (1.35%) Virtual Team
8 28 (1.30%) CMDB
9 26 (1.21%) Statistics
10 24 (1.12%) NHS
11 20 (0.93%) Fat Client
11 20 (0.93%) Performance Metrics
11 20 (0.93%) Thin Client
12 19 (0.89%) Hedge funds
13 17 (0.79%) Video Conferencing
14 16 (0.75%) Data Protection Act
14 16 (0.75%) Mainframe
14 16 (0.75%) Mobile App
15 15 (0.70%) Blackberry
15 15 (0.70%) Smartphone
Operating Systems
1 386 (17.99%) Windows
2 196 (9.13%) Linux
3 160 (7.46%) Unix
4 159 (7.41%) Windows Server
5 104 (4.85%) AIX
6 77 (3.59%) Red Hat Enterprise Linux
7 75 (3.49%) Windows 7
8 71 (3.31%) Solaris
9 70 (3.26%) Windows Server 2008
10 62 (2.89%) Windows Server 2003
11 57 (2.66%) Windows Server 2012
12 23 (1.07%) Windows 10
13 22 (1.03%) Windows XP
14 17 (0.79%) Windows 8
15 13 (0.61%) CentOS
15 13 (0.61%) OS/390
16 11 (0.51%) Mac OS X
17 9 (0.42%) HPUX
18 8 (0.37%) Windows 2000
19 7 (0.33%) Android
Processes & Methodologies
1 907 (42.26%) ITIL
2 437 (20.36%) Service Management
3 392 (18.27%) Project Management
4 337 (15.70%) Agile Software Development
5 257 (11.98%) Change Management
6 235 (10.95%) Problem Management
7 207 (9.65%) Service Design
8 200 (9.32%) Stakeholder Management
9 179 (8.34%) ITIL V3
10 166 (7.74%) PRINCE2
11 161 (7.50%) Continuous Improvement
12 143 (6.66%) Release Management
13 133 (6.20%) Incident Management
14 121 (5.64%) ITSM
15 113 (5.27%) Configuration Management
16 110 (5.13%) Migration
17 101 (4.71%) DevOps
18 100 (4.66%) High Availability
19 92 (4.29%) Root Cause Analysis
20 90 (4.19%) Scrum
Programming Languages
1 143 (6.66%) SQL
2 77 (3.59%) Java
3 55 (2.56%) Python
4 52 (2.42%) PowerShell
5 51 (2.38%) Ruby
6 44 (2.05%) JavaScript
7 39 (1.82%) C
8 36 (1.68%) Bash Shell
9 31 (1.44%) Perl
10 30 (1.40%) C#
11 21 (0.98%) C++
12 17 (0.79%) T-SQL
13 16 (0.75%) PHP
14 15 (0.70%) Shell Script
15 9 (0.42%) PL/SQL
16 8 (0.37%) JCL
17 5 (0.23%) ActionScript
17 5 (0.23%) Scala
18 4 (0.19%) Delphi
18 4 (0.19%) PeopleCode
Qualifications
1 349 (16.26%) Security Cleared
2 209 (9.74%) SC Cleared
3 179 (8.34%) Degree
4 129 (6.01%) ITIL Certification
5 84 (3.91%) DV Cleared
6 66 (3.08%) Cisco Certification
7 61 (2.84%) Microsoft Certification
8 58 (2.70%) BPSS Clearance
9 38 (1.77%) RHCE
10 36 (1.68%) MCSE
11 32 (1.49%) ITIL Foundation Certificate
12 30 (1.40%) CCNA
12 30 (1.40%) CCNP
12 30 (1.40%) CISSP
13 29 (1.35%) ISEB
14 28 (1.30%) MCP
15 25 (1.16%) PMP
16 21 (0.98%) PMI Certification
17 17 (0.79%) CISM
18 16 (0.75%) CCIE
Quality Assurance & Compliance
1 330 (15.38%) SLA
2 63 (2.94%) Disclosure Scotland
3 57 (2.66%) QA
4 30 (1.40%) ISO 9001
5 22 (1.03%) ISO/IEC 27001
6 21 (0.98%) Data Quality
7 17 (0.79%) PCI DSS
8 10 (0.47%) Sarbanes-Oxley
9 6 (0.28%) ISO 9000
10 3 (0.14%) COBIT
10 3 (0.14%) HL7
10 3 (0.14%) MiFID
11 2 (0.093%) JSP 440
12 1 (0.047%) CRD IV
12 1 (0.047%) Dodd-Frank
12 1 (0.047%) EMIR
12 1 (0.047%) HMG Infosec
12 1 (0.047%) ISO20022
12 1 (0.047%) NEBOSH
12 1 (0.047%) PMBOK
System Software
1 180 (8.39%) Active Directory
2 97 (4.52%) VMware Infrastructure
3 36 (1.68%) KVM
3 36 (1.68%) Microsoft App-V
4 34 (1.58%) XenApp
5 31 (1.44%) Oracle RAC
6 23 (1.07%) Docker
6 23 (1.07%) Hyper-V
6 23 (1.07%) XenDesktop
7 22 (1.03%) GFS2
7 22 (1.03%) GlusterFS
7 22 (1.03%) OCFS2
8 21 (0.98%) VMware ESX
9 18 (0.84%) Terminal Services
9 18 (0.84%) vSphere
10 16 (0.75%) Firmware
10 16 (0.75%) XenServer
11 12 (0.56%) Virtual Machines
12 11 (0.51%) Veritas Cluster Server
12 11 (0.51%) Virtual Desktop
Systems Management
1 69 (3.22%) Puppet
2 65 (3.03%) SCCM
3 35 (1.63%) EMC NetWorker
4 33 (1.54%) Opscode Chef
5 23 (1.07%) Ansible
6 20 (0.93%) CFEngine
6 20 (0.93%) SafeCom
7 19 (0.89%) NetBackup
7 19 (0.89%) SCOM
8 18 (0.84%) Failover Clustering
8 18 (0.84%) SELinux
9 17 (0.79%) EdgeSight
9 17 (0.79%) OpenView Configuration Management
9 17 (0.79%) Tivoli Storage Manager
10 15 (0.70%) XenMobile
11 13 (0.61%) Tivoli
12 11 (0.51%) Microsoft Clustering
13 10 (0.47%) HP SIM
13 10 (0.47%) Kubernetes
14 9 (0.42%) AirWatch
Vendors
1 350 (16.31%) Microsoft
2 175 (8.15%) Oracle
3 147 (6.85%) VMware
4 143 (6.66%) HP
5 139 (6.48%) Cisco
6 110 (5.13%) Citrix
7 90 (4.19%) IBM
8 85 (3.96%) Red Hat
9 77 (3.59%) ServiceNow
10 76 (3.54%) SAP
11 51 (2.38%) EMC
12 39 (1.82%) CheckPoint
13 31 (1.44%) F5
13 31 (1.44%) Juniper
14 29 (1.35%) Sun
15 24 (1.12%) Remedy
16 22 (1.03%) Symantec
17 21 (0.98%) NetApp
18 20 (0.93%) CA
18 20 (0.93%) Fujitsu
Croydon, Surrey
Harvey Nash plc
Rate: £600 per day
Posted: 21 hours ago
Sheffield, South Yorkshire
Online Resourcing
Rate: Competitive salary plus benefits
Posted: 16 hours ago
Leeds, West Yorkshire
Lorien Resourcing
Rate: £200 - £300 per day
Posted: 15 hours ago
Chelmsford, Essex
The People Network
Rate: £400 - £500 per day
Posted: Yesterday
Nottingham, Nottinghamshire
ReThink Recruitment
Posted: 2 days ago
South East London
Linkpoint Resources
Rate: From £35,000 to £40,000 per annum 4 Months +
Posted: 14 hours ago
Bradford, West Yorkshire
ReThink Recruitment
Posted: Yesterday
Portsmouth, Hampshire
Montash
Rate: £450 - £500 per day
Posted: 3 days ago
Brighouse, West Yorkshire
Networkers
Rate: £8.00 - £9.64 per hour
Posted: 2 days ago
Castleford, West Yorkshire
Harvey Nash plc
Rate: £400 - £425 per day
Posted: 2 days ago
Newcastle Upon Tyne, Tyne and Wear
Harvey Nash plc
Rate: £400 - £425 per day
Posted: 2 days ago
Sheffield, South Yorkshire
IntaPeople
Rate: £650 - £750 per day
Posted: 2 days ago
London
Refreshing Recruitment
Rate: £375 - £380 per annum
Posted: 4 days ago
Southampton, Hampshire
Hays Talent Solutions
Rate: £187.02 per day
Posted: 2 days ago
London
Logic Engagements Ltd
Posted: 3 days ago
West Midlands
Montash
Rate: £550 - £600 per day + Negotiable
Posted: 2 days ago
Sheffield, South Yorkshire
Profile 29 Limited
Rate: Up to £640 per day ~24 months
Posted: 2 days ago
London
onezeero.
Rate: MARKET RATE!CC
Posted: 5 days ago
London
Maclean Moore Consulting
Rate: Up to £42,000 per annum
Posted: 3 days ago
London
Experis Ltd
Rate: £400.00 - £440.00 per day
Posted: 2 days ago
Cambridge, Cambridgeshire
Lorien Resourcing
Rate: £170 per day
Posted: 3 days ago
Winchester, Hampshire
Service Care Solutions Recruitment
Rate: From £300 to £320 per day DOE
Posted: 4 days ago
Basildon, Essex
Experis Ltd
Rate: £150 - £175 per day
Posted: 4 days ago
Durham, County Durham
Experis Ltd
Rate: £300.00 - £400.00 per day
Posted: 21 hours ago
London
Executive Resource Group
Rate: £300 - £350 per day
Posted: 2 days ago
Halifax, West Yorkshire
Calderdale College
Rate: £36,046 per annum
Posted: 8 days ago
London
Prospectus IT Recruitment
Posted: 3 days ago
Manchester, Lancashire
Spring Technology
Posted: 4 days ago
Manchester, Lancashire
Spring Technology
Posted: 4 days ago