The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the England region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 30 May 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
30 May 2016
Same period 2015 Same period 2014
Services Delivery
Rank 91 99 83
Rank change year-on-year
+8 -16
Contract jobs citing Service Delivery 1205 1027 1171
As % of all contract IT jobs located in England 2.45% 2.05% 2.37%
As % of the Processes & Methodologies category 2.98% 2.58% 3.04%
Number of daily rates quoted 743 605 706
Median daily rate £400 £400 £390
Median daily rate % change year-on-year
- +2.56%
90% offered a daily rate of more than £230 £200 £225
10% offered a daily rate of more than £575 £550 £575
UK excluding London median daily rate £375 £400 £350
% change year-on-year
-6.25% +14.28%
Number of hourly rates quoted 42 33 33
Median hourly rate £22.00 £18.04 £13.67
Median hourly rate % change year-on-year
+21.95% +32.01%
90% offered a hourly rate of more than £12.75 £12.00 £10.50
10% offered a hourly rate of more than £35.00 £40.00 £27.30
UK excluding London median hourly rate £23.00 £17.50 £12.50
% change year-on-year
+31.42% +40.00%
Service Delivery
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the England region.

Processes & Methodologies Category
England
Contract IT job ads with a match in the
Processes & Methodologies category
40453 39757 38477
As % of all contract IT jobs located in England 82.12% 79.42% 77.92%
Number of daily rates quoted 27165 25700 24694
Median daily rate £450 £415 £400
Median daily rate % change year-on-year
+8.43% +3.75%
90% offered a daily rate of more than £300 £285 £275
10% offered a daily rate of more than £600 £575 £568
UK excluding London median daily rate £400 £385 £375
% change year-on-year
+3.89% +2.66%
Number of hourly rates quoted 904 1131 1160
Median hourly rate £27.50 £28.85 £27.50
Median hourly rate % change year-on-year
-4.66% +4.89%
90% offered a hourly rate of more than £12.75 £12.00 £12.70
10% offered a hourly rate of more than £47.50 £47.88 £48.00
UK excluding London median hourly rate £32.50 £30.00 £30.00
% change year-on-year
+8.33% -

Service Delivery
Jobs Demand Trend in England

The demand trend of contract jobs across the England region citing Service Delivery as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in England

Service Delivery
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the England region.

Service Delivery Daily Rate Trend in England

Service Delivery
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the England region over the 3 months to 30 May 2016.

Service Delivery Daily Rate Histogram in England

Service Delivery
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the England region.

Service Delivery Hourly Rate Trend in England

Service Delivery
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Delivery across the England region over the 3 months to 30 May 2016.

Service Delivery Hourly Rate Histogram in England

Service Delivery
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the England region over the 3 months to 30 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +13 407 £450 +12.50% 95
South East +4 257 £420 +5.00% 57
North East +26 145 £284 -44.85% 14
North West +4 117 £413 +6.45% 36
West Midlands -4 71 £319 -1.92% 36
East of England -10 68 £348 -13.12% 15
South West -17 59 £375 -3.22% 28
Yorkshire +3 53 £325 -13.33% 33
East Midlands -6 31 £388 -6.62% 14
Midlands -3 1 £405 -26.36%
Service Delivery
UK

Service Delivery
Top 30 Related IT Skills in England

For the 6 months to 30 May 2016, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region with a requirement for Service Delivery.

1 926 (41.27%) ITIL
2 524 (23.35%) Finance
3 457 (20.37%) Project Management
4 442 (19.70%) Windows
5 414 (18.45%) Service Management
6 397 (17.69%) Security Cleared
7 358 (15.95%) Agile Software Development
8 343 (15.29%) Microsoft
9 287 (12.79%) SC Cleared
10 286 (12.75%) SLA
11 268 (11.94%) Change Management
12 231 (10.29%) Problem Management
13 207 (9.22%) PRINCE2
14 206 (9.18%) Management Information System
15 204 (9.09%) Stakeholder Management
16 202 (9.00%) Linux
17 200 (8.91%) Degree
18 195 (8.69%) Active Directory
19 192 (8.56%) Analytical Skills
20 187 (8.33%) Oracle
21 186 (8.29%) ITIL V3
22 177 (7.89%) MS Excel
23 166 (7.40%) Continuous Improvement
24 164 (7.31%) Service Design
25 163 (7.26%) HP
25 163 (7.26%) VMware
26 161 (7.17%) SQL
27 159 (7.09%) Windows Server
28 150 (6.68%) Incident Management
29 143 (6.37%) Data Centre

Service Delivery
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 97 (4.32%) SharePoint
2 54 (2.41%) IIS
3 42 (1.87%) MS Exchange
4 36 (1.60%) Apache
5 30 (1.34%) WebLogic
6 26 (1.16%) WebSphere
7 24 (1.07%) Confluence
8 23 (1.02%) Skype for Business
8 23 (1.02%) Tomcat
9 19 (0.85%) Exchange Server 2010
10 18 (0.80%) OpenStack
11 16 (0.71%) IBM Notes
11 16 (0.71%) MQSeries
12 15 (0.67%) WebSphere Application Server
13 14 (0.62%) CMS
14 13 (0.58%) Blackberry Enterprise Server
15 11 (0.49%) Elasticsearch
15 11 (0.49%) Tuxedo
16 10 (0.45%) Oracle HTTP Server
16 10 (0.45%) SAS
Applications
1 177 (7.89%) MS Excel
2 119 (5.30%) MS Office
3 51 (2.27%) MS PowerPoint
4 48 (2.14%) MS Project
5 27 (1.20%) MS Visio
6 5 (0.22%) SPSS
7 4 (0.18%) Acrobat
7 4 (0.18%) InfoPath
7 4 (0.18%) Spreadsheet
8 3 (0.13%) S-PLUS
9 2 (0.089%) Adobe After Effects
9 2 (0.089%) Adobe Illustrator
9 2 (0.089%) AutoCAD
9 2 (0.089%) Photoshop
Business Applications
1 17 (0.76%) Remedy ITSM
2 16 (0.71%) Dynamics CRM
3 7 (0.31%) Changepoint
3 7 (0.31%) OpenText MBPM
4 6 (0.27%) BusinessWorks
4 6 (0.27%) SAP Oil and Gas
4 6 (0.27%) Unit4 Business World
5 4 (0.18%) Adobe Campaign
5 4 (0.18%) Oracle Retail
5 4 (0.18%) SAP CO
5 4 (0.18%) SAP FI
5 4 (0.18%) SAP FI/CO
6 3 (0.13%) Oracle Financials
6 3 (0.13%) SAP HR
6 3 (0.13%) SAP R/3
7 2 (0.089%) Misys Opics
7 2 (0.089%) Oracle Applications
7 2 (0.089%) Oracle EBS R12
7 2 (0.089%) Oracle ERP
7 2 (0.089%) PeopleSoft Financials
Cloud Services
1 77 (3.43%) Amazon AWS
2 53 (2.36%) Office 365
3 42 (1.87%) Microsoft Azure
3 42 (1.87%) PaaS
4 39 (1.74%) IaaS
5 31 (1.38%) SaaS
6 9 (0.40%) Cloud Computing
6 9 (0.40%) Google Apps
7 7 (0.31%) Azure Active Directory
8 5 (0.22%) OneDrive
9 4 (0.18%) Adobe Analytics
9 4 (0.18%) Yammer
10 2 (0.089%) Amazon S3
10 2 (0.089%) GitHub
11 1 (0.045%) Boomi
11 1 (0.045%) HP Helion
11 1 (0.045%) IBM SmartCloud
11 1 (0.045%) iPaaS
11 1 (0.045%) SuccessFactors
Communications & Networking
1 131 (5.84%) Firewall
2 75 (3.34%) TCP/IP
3 67 (2.99%) LAN
4 66 (2.94%) DNS
4 66 (2.94%) SAN
5 64 (2.85%) WAN
6 57 (2.54%) DHCP
7 53 (2.36%) Network Security
8 45 (2.01%) Wireless
9 43 (1.92%) Internet
10 35 (1.56%) SSL
11 34 (1.52%) VPN
12 31 (1.38%) VoIP
13 28 (1.25%) 3G
14 25 (1.11%) LDAP
15 20 (0.89%) HTTP
16 19 (0.85%) 4G
17 18 (0.80%) Cisco ASA
18 16 (0.71%) NetScaler
19 15 (0.67%) Skype
Database & Business Intelligence
1 136 (6.06%) SQL Server
2 45 (2.01%) MongoDB
3 44 (1.96%) PostgreSQL
4 37 (1.65%) Oracle Database
5 33 (1.47%) MySQL
6 29 (1.29%) SQL Server 2005
7 27 (1.20%) Relational Database
8 25 (1.11%) Data Warehouse
8 25 (1.11%) Hadoop
8 25 (1.11%) SQL Server 2008
9 19 (0.85%) DB2
9 19 (0.85%) NoSQL
9 19 (0.85%) SQL Server 2012
10 18 (0.80%) Big Data
11 17 (0.76%) Oracle Database 11g
12 16 (0.71%) BusinessObjects
13 15 (0.67%) SQL Server Integration Services
14 14 (0.62%) Data Mining
14 14 (0.62%) SQL Server 2000
15 12 (0.53%) SQL Server Reporting Services
Development Applications
1 39 (1.74%) JIRA
2 33 (1.47%) Jenkins
3 25 (1.11%) Git (software)
4 12 (0.53%) Atlassian Bamboo
4 12 (0.53%) Visual Studio
5 11 (0.49%) Bitbucket
6 8 (0.36%) Subversion
7 7 (0.31%) MSI
8 6 (0.27%) InstallShield
8 6 (0.27%) Selenium
9 5 (0.22%) ERwin
9 5 (0.22%) SQL Server Management Studio (SSMS)
9 5 (0.22%) Travis CI
9 5 (0.22%) WinDbg
10 4 (0.18%) JUnit
10 4 (0.18%) Maven
10 4 (0.18%) PVCS
10 4 (0.18%) Vagrant
11 3 (0.13%) Eclipse
11 3 (0.13%) Team Foundation Server
General
1 524 (23.35%) Finance
2 139 (6.19%) Telecoms
3 95 (4.23%) Banking
4 59 (2.63%) Legal
5 51 (2.27%) Retail
6 47 (2.09%) Marketing
7 39 (1.74%) Back Office
8 38 (1.69%) Financial Institution
9 31 (1.38%) Billing
10 30 (1.34%) Investment Banking
11 28 (1.25%) Front Office
12 23 (1.02%) Law
12 23 (1.02%) Manufacturing
13 22 (0.98%) Local Government
14 12 (0.53%) Games
15 11 (0.49%) Spanish Language
16 9 (0.40%) Advertising
16 9 (0.40%) Pharmaceutical
17 8 (0.36%) Publishing
18 6 (0.27%) Military
Job Titles
1 335 (14.93%) Service Manager
2 291 (12.97%) Analyst
3 244 (10.87%) Delivery Manager
4 214 (9.54%) Services Delivery Manager
5 182 (8.11%) Architect
6 150 (6.68%) Project Manager
7 111 (4.95%) Support Engineer
8 97 (4.32%) IT Manager
9 87 (3.88%) Consultant
10 81 (3.61%) Business Analyst
11 69 (3.07%) ITIL Manager
12 67 (2.99%) Service Architect
13 65 (2.90%) Service Analyst
14 59 (2.63%) Developer
15 57 (2.54%) Transition Manager
16 53 (2.36%) ITIL Service Manager
17 51 (2.27%) Applications Support
17 51 (2.27%) IT Services Manager
17 51 (2.27%) Support Analyst
18 46 (2.05%) Administrator
Libraries, Frameworks & Software Standards
1 67 (2.99%) Web Services
2 60 (2.67%) .NET
3 54 (2.41%) Middleware
4 47 (2.09%) XML
5 31 (1.38%) HTML
5 31 (1.38%) SOAP
6 25 (1.11%) CSS
7 24 (1.07%) RESTful
8 19 (0.85%) REST
9 17 (0.76%) Spring
10 15 (0.67%) LAMP
10 15 (0.67%) WCF
11 14 (0.62%) IBM Integration Bus
12 13 (0.58%) J2EE
13 12 (0.53%) Classic ASP
13 12 (0.53%) Java EE
14 11 (0.49%) ASP.NET
14 11 (0.49%) JSF
15 10 (0.45%) EJB
15 10 (0.45%) ISPF
Miscellaneous
1 206 (9.18%) Management Information System
2 192 (8.56%) Analytical Skills
3 143 (6.37%) Data Centre
4 75 (3.34%) Computer Science
5 53 (2.36%) User Experience
6 51 (2.27%) NHS
7 40 (1.78%) Clustering
8 33 (1.47%) CMDB
9 30 (1.34%) Mobile App
10 29 (1.29%) Blackberry
11 27 (1.20%) Mainframe
11 27 (1.20%) PKI
12 23 (1.02%) Replication
13 22 (0.98%) Client/Server
14 20 (0.89%) Video Conferencing
15 17 (0.76%) Statistics
16 16 (0.71%) Enterprise Software
16 16 (0.71%) Hedge funds
17 15 (0.67%) Data Protection Act
17 15 (0.67%) Visualisation
Operating Systems
1 442 (19.70%) Windows
2 202 (9.00%) Linux
3 159 (7.09%) Windows Server
4 142 (6.33%) Unix
5 92 (4.10%) Windows Server 2008
6 90 (4.01%) Windows 7
7 74 (3.30%) Red Hat Enterprise Linux
8 67 (2.99%) Windows Server 2003
9 63 (2.81%) Solaris
9 63 (2.81%) Windows Server 2012
10 61 (2.72%) AIX
11 34 (1.52%) Windows XP
12 27 (1.20%) Windows 8
13 19 (0.85%) CentOS
14 15 (0.67%) Android
14 15 (0.67%) Windows Mobile
15 13 (0.58%) Mac OS X
16 12 (0.53%) Apple iOS
17 10 (0.45%) OS/390
17 10 (0.45%) Windows 2000
Processes & Methodologies
1 926 (41.27%) ITIL
2 457 (20.37%) Project Management
3 414 (18.45%) Service Management
4 358 (15.95%) Agile Software Development
5 268 (11.94%) Change Management
6 231 (10.29%) Problem Management
7 207 (9.22%) PRINCE2
8 204 (9.09%) Stakeholder Management
9 186 (8.29%) ITIL V3
10 166 (7.40%) Continuous Improvement
11 164 (7.31%) Service Design
12 150 (6.68%) Incident Management
13 140 (6.24%) ITSM
14 127 (5.66%) Release Management
15 110 (4.90%) Mentoring
16 108 (4.81%) Configuration Management
17 105 (4.68%) Coaching
18 103 (4.59%) Migration
19 98 (4.37%) Risk Management
20 94 (4.19%) DevOps
Programming Languages
1 161 (7.17%) SQL
2 140 (6.24%) Java
3 68 (3.03%) PowerShell
4 55 (2.45%) JavaScript
4 55 (2.45%) Python
5 41 (1.83%) Perl
6 39 (1.74%) C
7 36 (1.60%) Ruby
8 32 (1.43%) Bash Shell
8 32 (1.43%) C#
9 30 (1.34%) VBScript
10 22 (0.98%) VBA
11 21 (0.94%) C++
11 21 (0.94%) PL/SQL
12 20 (0.89%) T-SQL
13 17 (0.76%) PHP
14 16 (0.71%) VB
15 13 (0.58%) Scala
15 13 (0.58%) Shell Script
15 13 (0.58%) VB.NET
Qualifications
1 397 (17.69%) Security Cleared
2 287 (12.79%) SC Cleared
3 200 (8.91%) Degree
4 134 (5.97%) ITIL Certification
5 75 (3.34%) DV Cleared
6 65 (2.90%) Microsoft Certification
7 56 (2.50%) Cisco Certification
8 54 (2.41%) BPSS Clearance
9 48 (2.14%) CCNA
10 40 (1.78%) PRINCE2 Certification
11 39 (1.74%) MCSE
12 30 (1.34%) CCNP
13 26 (1.16%) CISSP
14 24 (1.07%) ITIL Foundation Certificate
15 22 (0.98%) RHCE
16 21 (0.94%) PMI Certification
17 20 (0.89%) MCP
17 20 (0.89%) PRINCE2 Practitioner
18 12 (0.53%) MBCS
19 10 (0.45%) HNC
Quality Assurance & Compliance
1 286 (12.75%) SLA
2 50 (2.23%) QA
3 44 (1.96%) Disclosure Scotland
4 37 (1.65%) ISO 9001
5 30 (1.34%) ISO/IEC 27001
6 26 (1.16%) Data Quality
7 16 (0.71%) ISO/IEC 20000
8 13 (0.58%) COBIT
9 9 (0.40%) Sarbanes-Oxley
10 8 (0.36%) PCI DSS
11 4 (0.18%) JSP 440
12 3 (0.13%) MiFID
13 2 (0.089%) BS25999
13 2 (0.089%) BS7799
13 2 (0.089%) COSO
13 2 (0.089%) HL7
13 2 (0.089%) HMG Security Policy Framework
13 2 (0.089%) ISO 9000
13 2 (0.089%) RMADS
14 1 (0.045%) PMBOK
System Software
1 195 (8.69%) Active Directory
2 131 (5.84%) VMware Infrastructure
3 49 (2.18%) XenApp
4 43 (1.92%) XenDesktop
5 38 (1.69%) Microsoft App-V
6 27 (1.20%) Hyper-V
7 25 (1.11%) Firmware
7 25 (1.11%) XenServer
8 23 (1.02%) vSphere
9 22 (0.98%) Docker
9 22 (0.98%) VMware ESXi
10 16 (0.71%) KVM
11 15 (0.67%) VMware ESX
12 13 (0.58%) BitLocker
12 13 (0.58%) Oracle RAC
13 10 (0.45%) Time Sharing Option
14 9 (0.40%) NFS
14 9 (0.40%) Terminal Services
15 8 (0.36%) ISA Server
15 8 (0.36%) Terminal Server
Systems Management
1 59 (2.63%) Puppet
1 59 (2.63%) SCCM
2 26 (1.16%) NetBackup
2 26 (1.16%) XenMobile
3 25 (1.11%) Opscode Chef
3 25 (1.11%) SafeCom
4 21 (0.94%) Tivoli Storage Manager
5 20 (0.89%) Ansible
5 20 (0.89%) EMC NetWorker
6 19 (0.85%) EdgeSight
6 19 (0.85%) SCOM
7 15 (0.67%) WSUS
8 14 (0.62%) OpenView Configuration Management
9 13 (0.58%) Kubernetes
10 12 (0.53%) Perfmon
11 10 (0.45%) Oracle RMAN
12 9 (0.40%) AirWatch
12 9 (0.40%) Control-M
12 9 (0.40%) HP Data Protector
13 8 (0.36%) Tivoli
Vendors
1 343 (15.29%) Microsoft
2 187 (8.33%) Oracle
3 163 (7.26%) HP
3 163 (7.26%) VMware
4 133 (5.93%) Citrix
5 131 (5.84%) Cisco
6 101 (4.50%) SAP
7 88 (3.92%) Red Hat
8 55 (2.45%) IBM
9 53 (2.36%) ServiceNow
10 42 (1.87%) CheckPoint
11 38 (1.69%) Remedy
12 37 (1.65%) Nokia
13 36 (1.60%) F5
14 32 (1.43%) Juniper
15 30 (1.34%) Symantec
16 29 (1.29%) AppSense
16 29 (1.29%) Avaya
16 29 (1.29%) EMC
17 28 (1.25%) ThinPrint
Kent
University of Kent
Rate: From £38,896 to £46,414 per annum
Posted: 5 days ago
Corsham, Wiltshire
Synergize Consulting
Rate: £350 per annum
Posted: 5 days ago
Leeds, West Yorkshire
Hotfoot Recruitment
Rate: From £500 to £650 per day
Posted: 2 days ago
South East
Lorien Resourcing
Posted: 5 days ago
Manchester, Lancashire
Westbourne Partners
Posted: 3 days ago
City, London
Experis Ltd
Rate: £38000.00 per annum
Posted: 3 days ago
Gloucester, Gloucestershire
Computer People
Rate: £421.43 - £505.08 per day
Posted: 2 days ago
London
Refreshing Recruitment
Rate: £380 per day + bens
Posted: 4 days ago
Brentford, Middlesex
PMC retail
Rate: Excellent Day Rate - 6 month Service Delivery Manager Retail Contract
Posted: 6 days ago
Bournemouth, Dorset
Circle Recruitment
Rate: £350 - £390 per day
Posted: 3 days ago
Hitchin, Hertfordshire
Circle Recruitment
Rate: £350 - £390 per day
Posted: 3 days ago
Newcastle Upon Tyne, Tyne and Wear
Harris Global
Rate: £240 per day
Posted: 6 days ago
Manchester, Lancashire
Oscar
Rate: £300 per day
Posted: 3 days ago
Newcastle Upon Tyne, Tyne and Wear
Experis Ltd
Rate: £300 - £393 per day
Posted: 5 days ago
West London
Lorien Resourcing
Rate: £400 - £465 per day
Posted: 6 days ago
Hampshire
Premier IT
Posted: 6 days ago
Bradford, West Yorkshire
Morrisons
Posted: 9 days ago
City, London
Vantage Recruitment Solutions Ltd
Rate: Up to £500 per day
Posted: 3 days ago
Newcastle Upon Tyne, Tyne and Wear
Harris Global
Rate: £240 per day
Posted: 6 days ago
South East
Oliver James Associates
Posted: 6 days ago
City, London
E-synergy Solutions
Rate: £400 - £500 per day
Posted: 4 days ago
Reading, Berkshire
Global Technology Solutions Ltd
Rate: £500 - £600 per day + Negotiable
Posted: 2 days ago
Manchester, Lancashire
Uniting Ambition
Rate: £350 - 400 per day
Posted: 4 days ago
Reading, Berkshire
PMC retail
Rate: From £400 to £550 per day Excellent Day Rate + Expenses - 3-6 Months R
Posted: 6 days ago
Newcastle Upon Tyne, Tyne and Wear
Experis Ltd
Rate: £280 - £295 per day
Posted: 6 days ago
Swindon, Wiltshire
IBM Client Innovation Centre (Thames Valley)
Rate: From £45,671 to £60,774 per annum
Posted: 5 days ago
City, London
Thebes IT
Rate: £450 - £500 per day
Posted: 6 days ago
Leyland, Lancashire
Progress Housing Group
Rate: From £27,408 to £32,244 per annum
Posted: 10 days ago
Warwick, Warwickshire
Elevate Direct
Rate: From £200 to £230 per day
Posted: 2 days ago
Leyland, Lancashire
Progress Housing Group
Rate: From £29,811 to £35,071 per annum
Posted: 10 days ago