The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the England region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 24 August 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
24 Aug 2016
Same period 2015 Same period 2014
Services Delivery
Rank 101 93 86
Rank change year-on-year
-8 -7
Contract jobs citing Service Delivery 1155 1142 1128
As % of all contract IT jobs located in England 2.28% 2.16% 2.25%
As % of the Processes & Methodologies category 2.75% 2.68% 2.86%
Number of daily rates quoted 746 690 672
Median daily rate £425 £400 £400
Median daily rate % change year-on-year
+6.25% -
90% offered a daily rate of more than £225 £240 £240
10% offered a daily rate of more than £575 £550 £550
UK excluding London median daily rate £375 £400 £375
% change year-on-year
-6.25% +6.66%
Number of hourly rates quoted 48 37 62
Median hourly rate £21.50 £18.50 £15.19
Median hourly rate % change year-on-year
+16.21% +21.77%
90% offered a hourly rate of more than £12.25 £12.00 £9.57
10% offered a hourly rate of more than £36.00 £36.40 £27.95
UK excluding London median hourly rate £21.50 £16.00 £14.50
% change year-on-year
+34.37% +10.34%
Service Delivery
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the England region.

Processes & Methodologies Category
England
Contract IT job ads with a match in the
Processes & Methodologies category
42027 42615 39492
As % of all contract IT jobs located in England 83.07% 80.42% 78.80%
Number of daily rates quoted 28004 28221 24921
Median daily rate £450 £425 £413
Median daily rate % change year-on-year
+5.88% +3.03%
90% offered a daily rate of more than £300 £290 £275
10% offered a daily rate of more than £600 £588 £575
UK excluding London median daily rate £400 £395 £375
% change year-on-year
+1.26% +5.33%
Number of hourly rates quoted 1004 1151 1103
Median hourly rate £30.00 £30.00 £23.00
Median hourly rate % change year-on-year
- +30.43%
90% offered a hourly rate of more than £12.75 £12.91 £12.50
10% offered a hourly rate of more than £52.00 £51.30 £45.00
UK excluding London median hourly rate £30.50 £32.50 £25.75
% change year-on-year
-6.15% +26.21%

Service Delivery
Jobs Demand Trend in England

The demand trend of contract jobs across the England region citing Service Delivery as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in England

Service Delivery
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the England region.

Service Delivery Daily Rate Trend in England

Service Delivery
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the England region over the 3 months to 24 August 2016.

Service Delivery Daily Rate Histogram in England

Service Delivery
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the England region.

Service Delivery Hourly Rate Trend in England

Service Delivery
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Delivery across the England region over the 3 months to 24 August 2016.

Service Delivery Hourly Rate Histogram in England

Service Delivery
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the England region over the 3 months to 24 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -7 413 £500 +25.00% 91
South East -19 200 £425 +13.33% 57
North East +23 149 £273 -31.87% 6
West Midlands +30 106 £410 -15.02% 17
South West -2 76 £370 -7.50% 24
Yorkshire +4 71 £425 -7.60% 18
North West -5 68 £375 -14.28% 26
East of England -27 38 £253 -27.85% 24
East Midlands -30 19 £425 +18.05% 12
Midlands -8 5 £575 +4.54%
Service Delivery
UK

Service Delivery
Top 30 Related IT Skills in England

For the 6 months to 24 August 2016, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region with a requirement for Service Delivery.

1 1082 (45.60%) ITIL
2 526 (22.17%) Finance
3 500 (21.07%) Project Management
4 466 (19.64%) Windows
5 462 (19.47%) Service Management
6 423 (17.83%) Microsoft
7 420 (17.70%) Security Cleared
8 335 (14.12%) Agile Software Development
9 317 (13.36%) SLA
10 291 (12.26%) Change Management
11 285 (12.01%) Problem Management
12 279 (11.76%) SC Cleared
13 258 (10.87%) Linux
14 239 (10.07%) Oracle
15 232 (9.78%) HP
16 226 (9.52%) Management Information System
16 226 (9.52%) Stakeholder Management
17 222 (9.36%) ITIL V3
18 219 (9.23%) Analytical Skills
19 218 (9.19%) Degree
20 208 (8.77%) PRINCE2
21 200 (8.43%) Active Directory
22 195 (8.22%) Windows Server
23 194 (8.18%) Unix
24 192 (8.09%) VMware
24 192 (8.09%) Service Design
25 186 (7.84%) Release Management
26 182 (7.67%) MS Excel
27 174 (7.33%) Incident Management
28 171 (7.21%) Continuous Improvement

Service Delivery
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 106 (4.47%) SharePoint
2 73 (3.08%) IIS
3 51 (2.15%) WebLogic
4 45 (1.90%) MS Exchange
5 42 (1.77%) Apache
6 30 (1.26%) Skype for Business
7 27 (1.14%) Confluence
7 27 (1.14%) Exchange Server 2010
8 25 (1.05%) WebSphere
9 19 (0.80%) MQSeries
9 19 (0.80%) WebSphere Application Server
10 16 (0.67%) IBM Notes
10 16 (0.67%) Tomcat
11 15 (0.63%) OpenStack
12 13 (0.55%) SAS
12 13 (0.55%) Tuxedo
13 12 (0.51%) CMS
13 12 (0.51%) JBoss
13 12 (0.51%) Oracle HTTP Server
14 11 (0.46%) Oracle Application Server
Applications
1 182 (7.67%) MS Excel
2 137 (5.77%) MS Office
3 60 (2.53%) MS PowerPoint
4 41 (1.73%) MS Visio
5 32 (1.35%) MS Project
6 12 (0.51%) Spreadsheet
7 5 (0.21%) SPSS
8 2 (0.084%) InfoPath
9 1 (0.042%) Adobe After Effects
9 1 (0.042%) Adobe Illustrator
9 1 (0.042%) Photoshop
9 1 (0.042%) S-PLUS
Business Applications
1 16 (0.67%) Dynamics CRM
2 9 (0.38%) OpenText MBPM
2 9 (0.38%) Remedy ITSM
3 8 (0.34%) Changepoint
4 6 (0.25%) BusinessWorks
4 6 (0.25%) Oracle Financials
4 6 (0.25%) Oracle Retail
4 6 (0.25%) SAP MM
4 6 (0.25%) SAP Oil and Gas
4 6 (0.25%) Unit4 Business World
5 4 (0.17%) OpenText VIM for SAP
5 4 (0.17%) PeopleSoft Financials
6 3 (0.13%) Oracle Applications
6 3 (0.13%) SAP BPC
6 3 (0.13%) SAP HR
6 3 (0.13%) SAP SRM
7 2 (0.084%) LatentZero
7 2 (0.084%) Maximo
7 2 (0.084%) SAP CO
7 2 (0.084%) SAP FI/CO
Cloud Services
1 77 (3.24%) Office 365
2 72 (3.03%) Amazon AWS
3 48 (2.02%) Microsoft Azure
4 39 (1.64%) IaaS
5 33 (1.39%) SaaS
6 30 (1.26%) PaaS
7 16 (0.67%) Cloud Computing
8 12 (0.51%) Google Apps
9 9 (0.38%) OneDrive
10 7 (0.29%) Azure Active Directory
11 4 (0.17%) SuccessFactors
12 3 (0.13%) Amazon S3
12 3 (0.13%) Boomi
12 3 (0.13%) Google Analytics
12 3 (0.13%) Google Cloud Platform
12 3 (0.13%) Yammer
13 2 (0.084%) Force.com
13 2 (0.084%) GitHub
13 2 (0.084%) IBM Cloud
13 2 (0.084%) Taleo
Communications & Networking
1 132 (5.56%) Firewall
2 84 (3.54%) SAN
3 83 (3.50%) DHCP
4 69 (2.91%) DNS
5 68 (2.87%) WAN
6 62 (2.61%) LAN
7 59 (2.49%) TCP/IP
8 52 (2.19%) Internet
9 51 (2.15%) SSL
10 44 (1.85%) Network Security
11 35 (1.47%) Wireless
12 32 (1.35%) Cisco ASA
12 32 (1.35%) VPN
13 29 (1.22%) VoIP
14 24 (1.01%) Intranet
15 23 (0.97%) Skype
16 21 (0.88%) 3G
17 20 (0.84%) FTP
17 20 (0.84%) LDAP
18 18 (0.76%) 4G
Database & Business Intelligence
1 123 (5.18%) SQL Server
2 58 (2.44%) MongoDB
2 58 (2.44%) PostgreSQL
3 37 (1.56%) Data Warehouse
4 36 (1.52%) Oracle Database
5 31 (1.31%) MySQL
6 29 (1.22%) Relational Database
7 23 (0.97%) Big Data
8 21 (0.88%) DB2
8 21 (0.88%) SQL Server Integration Services
9 20 (0.84%) Hadoop
10 18 (0.76%) SQL Server 2008
11 17 (0.72%) SQL Server Reporting Services
12 16 (0.67%) BusinessObjects
12 16 (0.67%) RDBMS
12 16 (0.67%) SQL Server 2005
13 15 (0.63%) Oracle Database 11g
14 14 (0.59%) NoSQL
14 14 (0.59%) SQL Server 2012
15 13 (0.55%) Data Mining
Development Applications
1 40 (1.69%) JIRA
2 30 (1.26%) Jenkins
3 27 (1.14%) Git (software)
4 17 (0.72%) MSI
5 14 (0.59%) Atlassian Bamboo
5 14 (0.59%) Visual Studio
6 10 (0.42%) Bitbucket
7 9 (0.38%) SQL Server Management Studio (SSMS)
7 9 (0.38%) Subversion
8 7 (0.29%) InstallShield
9 6 (0.25%) JUnit
10 5 (0.21%) Selenium
10 5 (0.21%) Team Foundation Server
10 5 (0.21%) WinDbg
11 4 (0.17%) ClearQuest
11 4 (0.17%) Maven
11 4 (0.17%) PVCS
11 4 (0.17%) TeamCity
11 4 (0.17%) TestDirector
11 4 (0.17%) VSS/SourceSafe
General
1 526 (22.17%) Finance
2 115 (4.85%) Telecoms
3 96 (4.05%) Banking
4 70 (2.95%) Retail
5 68 (2.87%) Legal
6 48 (2.02%) Marketing
7 45 (1.90%) Financial Institution
8 31 (1.31%) Back Office
9 30 (1.26%) Billing
10 26 (1.10%) Manufacturing
11 23 (0.97%) Local Government
12 21 (0.88%) Law
13 18 (0.76%) Front Office
14 15 (0.63%) Investment Banking
15 11 (0.46%) Pharmaceutical
15 11 (0.46%) Spanish Language
16 8 (0.34%) Advertising
16 8 (0.34%) French Language
16 8 (0.34%) Publishing
16 8 (0.34%) Retail Banking
Job Titles
1 376 (15.84%) Service Manager
2 307 (12.94%) Delivery Manager
3 278 (11.72%) Analyst
4 264 (11.13%) Services Delivery Manager
5 170 (7.16%) Architect
6 161 (6.78%) Project Manager
7 142 (5.98%) Support Engineer
8 94 (3.96%) IT Manager
9 91 (3.83%) Consultant
10 78 (3.29%) Service Analyst
11 76 (3.20%) Administrator
12 73 (3.08%) ITIL Manager
13 69 (2.91%) Business Analyst
13 69 (2.91%) Linux Engineer
14 59 (2.49%) ITIL Service Manager
14 59 (2.49%) Service Architect
15 58 (2.44%) Developer
16 56 (2.36%) Senior Manager
17 53 (2.23%) IT Services Manager
18 48 (2.02%) Transition Manager
Libraries, Frameworks & Software Standards
1 86 (3.62%) Middleware
2 59 (2.49%) Web Services
3 53 (2.23%) .NET
4 34 (1.43%) SOAP
4 34 (1.43%) XML
5 29 (1.22%) HTML
6 22 (0.93%) RESTful
7 20 (0.84%) CSS
8 18 (0.76%) REST
9 17 (0.72%) J2EE
10 16 (0.67%) ASP.NET
11 15 (0.63%) jQuery
12 14 (0.59%) Java EE
12 14 (0.59%) Spring
12 14 (0.59%) WCF
13 13 (0.55%) IBM Integration Bus
13 13 (0.55%) ISPF
14 11 (0.46%) JSF
15 10 (0.42%) EJB
15 10 (0.42%) SPML
Miscellaneous
1 226 (9.52%) Management Information System
2 219 (9.23%) Analytical Skills
3 142 (5.98%) Data Centre
4 93 (3.92%) Computer Science
5 92 (3.88%) Clustering
6 47 (1.98%) User Experience
7 46 (1.94%) NHS
8 37 (1.56%) Virtual Team
9 34 (1.43%) CMDB
10 32 (1.35%) Mainframe
11 27 (1.14%) PKI
12 26 (1.10%) Mobile App
13 24 (1.01%) Video Conferencing
14 22 (0.93%) Performance Metrics
14 22 (0.93%) Replication
15 19 (0.80%) Hedge funds
16 18 (0.76%) Enterprise Software
16 18 (0.76%) Statistics
17 17 (0.72%) Data Protection Act
18 16 (0.67%) Blackberry
Operating Systems
1 466 (19.64%) Windows
2 258 (10.87%) Linux
3 195 (8.22%) Windows Server
4 194 (8.18%) Unix
5 129 (5.44%) AIX
6 115 (4.85%) Red Hat Enterprise Linux
7 98 (4.13%) Solaris
8 95 (4.00%) Windows Server 2008
9 84 (3.54%) Windows Server 2003
10 71 (2.99%) Windows 7
11 59 (2.49%) Windows Server 2012
12 29 (1.22%) Windows XP
13 23 (0.97%) CentOS
14 21 (0.88%) Windows 10
15 18 (0.76%) Windows 8
16 15 (0.63%) HPUX
17 14 (0.59%) Ubuntu
18 13 (0.55%) Android
18 13 (0.55%) Windows Mobile
19 12 (0.51%) MVS
Processes & Methodologies
1 1082 (45.60%) ITIL
2 500 (21.07%) Project Management
3 462 (19.47%) Service Management
4 335 (14.12%) Agile Software Development
5 291 (12.26%) Change Management
6 285 (12.01%) Problem Management
7 226 (9.52%) Stakeholder Management
8 222 (9.36%) ITIL V3
9 208 (8.77%) PRINCE2
10 192 (8.09%) Service Design
11 186 (7.84%) Release Management
12 174 (7.33%) Incident Management
13 171 (7.21%) Continuous Improvement
14 131 (5.52%) Migration
15 130 (5.48%) Root Cause Analysis
16 128 (5.39%) ITSM
17 118 (4.97%) DevOps
17 118 (4.97%) High Availability
18 115 (4.85%) Risk Management
19 111 (4.68%) Configuration Management
Programming Languages
1 165 (6.95%) SQL
2 125 (5.27%) Java
3 68 (2.87%) Python
4 61 (2.57%) Ruby
5 55 (2.32%) PowerShell
6 49 (2.06%) C
7 44 (1.85%) Perl
8 41 (1.73%) Bash Shell
8 41 (1.73%) JavaScript
9 29 (1.22%) C#
10 25 (1.05%) T-SQL
11 24 (1.01%) C++
12 21 (0.88%) PHP
12 21 (0.88%) PL/SQL
13 20 (0.84%) VBScript
14 17 (0.72%) Shell Script
15 16 (0.67%) JCL
16 12 (0.51%) Scala
17 10 (0.42%) REXX
18 8 (0.34%) VBA
Qualifications
1 420 (17.70%) Security Cleared
2 279 (11.76%) SC Cleared
3 218 (9.19%) Degree
4 139 (5.86%) ITIL Certification
5 87 (3.67%) BPSS Clearance
6 79 (3.33%) DV Cleared
7 76 (3.20%) Microsoft Certification
8 64 (2.70%) Cisco Certification
9 54 (2.28%) RHCE
10 45 (1.90%) MCSE
11 43 (1.81%) CCNA
12 40 (1.69%) CCNP
13 35 (1.47%) CISSP
14 33 (1.39%) MCP
15 31 (1.31%) PRINCE2 Certification
16 30 (1.26%) ITIL Foundation Certificate
17 23 (0.97%) PMI Certification
18 18 (0.76%) HNC
19 16 (0.67%) ISSAP
20 15 (0.63%) ISEB
Quality Assurance & Compliance
1 317 (13.36%) SLA
2 77 (3.24%) Disclosure Scotland
3 56 (2.36%) ISO 9001
4 45 (1.90%) QA
5 35 (1.47%) ISO/IEC 27001
6 29 (1.22%) Data Quality
7 17 (0.72%) PCI DSS
8 14 (0.59%) ISO/IEC 20000
9 13 (0.55%) Sarbanes-Oxley
10 12 (0.51%) COBIT
11 7 (0.29%) ISO 9000
12 5 (0.21%) HL7
13 3 (0.13%) JSP 440
13 3 (0.13%) MiFID
14 2 (0.084%) BS25999
14 2 (0.084%) COSO
15 1 (0.042%) HMG Security Policy Framework
15 1 (0.042%) ISO20022
15 1 (0.042%) NEBOSH
System Software
1 200 (8.43%) Active Directory
2 142 (5.98%) VMware Infrastructure
3 56 (2.36%) XenApp
4 51 (2.15%) KVM
4 51 (2.15%) Microsoft App-V
5 50 (2.11%) XenDesktop
6 45 (1.90%) Oracle RAC
7 40 (1.69%) XenServer
8 31 (1.31%) Hyper-V
9 29 (1.22%) Docker
10 22 (0.93%) Terminal Services
10 22 (0.93%) vSphere
11 21 (0.88%) GFS2
11 21 (0.88%) GlusterFS
11 21 (0.88%) OCFS2
12 19 (0.80%) VMware ESX
13 18 (0.76%) VMware ESXi
14 16 (0.67%) Firmware
15 13 (0.55%) Time Sharing Option
16 8 (0.34%) Virtual Machines
Systems Management
1 94 (3.96%) Puppet
2 67 (2.82%) SCCM
3 48 (2.02%) EMC NetWorker
4 40 (1.69%) XenMobile
5 39 (1.64%) SafeCom
6 37 (1.56%) Opscode Chef
7 32 (1.35%) EdgeSight
8 28 (1.18%) NetBackup
9 26 (1.10%) Ansible
10 23 (0.97%) Tivoli Storage Manager
11 22 (0.93%) OpenView Configuration Management
12 21 (0.88%) Perfmon
12 21 (0.88%) SCOM
13 19 (0.80%) CFEngine
13 19 (0.80%) Kubernetes
14 17 (0.72%) Failover Clustering
14 17 (0.72%) SELinux
14 17 (0.72%) Tivoli
15 16 (0.67%) HP Data Protector
16 15 (0.63%) AirWatch
Vendors
1 423 (17.83%) Microsoft
2 239 (10.07%) Oracle
3 232 (9.78%) HP
4 192 (8.09%) VMware
5 145 (6.11%) Citrix
6 135 (5.69%) Red Hat
7 130 (5.48%) Cisco
8 116 (4.89%) SAP
9 88 (3.71%) ServiceNow
10 83 (3.50%) IBM
11 55 (2.32%) EMC
12 41 (1.73%) CA
13 40 (1.69%) ThinPrint
14 38 (1.60%) CheckPoint
15 37 (1.56%) AppSense
16 35 (1.47%) Symantec
17 33 (1.39%) Remedy
18 30 (1.26%) F5
19 24 (1.01%) Juniper
20 22 (0.93%) Avaya
Maidenhead, Berkshire
The Rank Group plc
Posted: 18 hours ago
London
Careerwise UK Limited
Rate: £425.00 per day
Posted: 13 hours ago
London
Careerwise UK Limited
Rate: £450 per day
Posted: Yesterday
City, London
TEKsystems
Rate: £450 - £500 per day
Posted: 10 hours ago
London
Lorien Resourcing
Posted: 17 hours ago
Hereford, Herefordshire
Reed Technology
Rate: £375 - £425 per day + Negotiable
Posted: Yesterday
City, London
Premier IT
Posted: Yesterday
Reading, Berkshire
Experis Ltd
Rate: £220 per day
Posted: 2 days ago
London
Allen Lane Interim & Permanent Recruitment
Rate: From £450 to £500 per annum
Posted: 10 hours ago
Coventry, West Midlands (County)
Harvey Nash plc
Posted: 2 days ago
West Yorkshire
The Bridge Ltd
Rate: Unspecified NEG
Posted: Yesterday
London
Imperative People
Rate: £24000.00 - £27000.00 per annum + Bens
Posted: 12 hours ago
London
Careerwise UK Limited
Rate: £400 - £425 per day
Posted: Yesterday
City, London
FT Select
Rate: From £385 to £418 per annum
Posted: Yesterday
London
Experis Ltd
Rate: £350.00 - £400.00 per day
Posted: 12 hours ago
Dartford, Kent
1st Choice Computer Appointments Ltd
Rate: Up to £70,000 per annum
Posted: 6 days ago
Central London / West End
Arden Resourcing Limited
Rate: £450 - £550 per day
Posted: 2 days ago
Halifax, West Yorkshire
Elevate Direct
Rate: From £400 to £450 per day
Posted: Yesterday
Middlesex
Cyber Team
Rate: From £300 to £350 per day 6 Month Contract
Posted: 5 days ago
Maidenhead, Berkshire
Randstad Technologies
Rate: £400 - £500 per day
Posted: 5 days ago
Maidenhead, Berkshire
Lawrence Harvey Enterprise
Rate: £450.00 - £550.00 per day
Posted: 5 days ago
Wilmslow, Cheshire
Information Commisioners Office
Rate: £24,646 per annum + Pension + Benefits
Posted: 6 days ago
City, London
Ebury
Rate: £350.00 - £371.00 per day
Posted: 5 days ago
Middlesex
Experis Ltd
Rate: £150 - £170 per day
Posted: 6 days ago
Maidenhead, Berkshire
Elevate Direct
Rate: From £65 to £70 per hour
Posted: 5 days ago
City, London
Thebes IT
Rate: £500 - £650 per day + dependent on experience
Posted: 2 days ago
Hertfordshire
Uniting Ambition
Rate: £250 per day
Posted: 13 hours ago
City, London
Thebes IT
Rate: £450 - £500 per day
Posted: 5 days ago
Eastbourne, East Sussex
Computer People
Posted: 6 days ago