The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the England region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 17 January 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
17 Jan 2017
Same period 2016 Same period 2015
Services Delivery
UK / England
Rank 107 95 74
Rank change year-on-year
-12 -21
Contract jobs citing Service Delivery 917 1038 1176
As % of all contract IT jobs located in England 2.21% 2.27% 2.58%
As % of the Processes & Methodologies category 2.68% 2.77% 3.28%
Number of daily rates quoted 575 616 698
Median daily rate £425 £400 £390
Median daily rate % change year-on-year
+6.25% +2.56%
90% offered a daily rate of more than £250 £230 £248
10% offered a daily rate of more than £600 £575 £550
UK excluding London median daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 27 39 46
Median hourly rate £15.30 £17.00 £15.88
Median hourly rate % change year-on-year
-10.00% +7.08%
90% offered a hourly rate of more than £8.82 £7.68 £10.44
10% offered a hourly rate of more than £31.46 £49.90 £29.94
UK excluding London median hourly rate £12.88 £21.50 £14.00
% change year-on-year
-40.11% +53.57%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the England region.

Processes & Methodologies Category
England
Contract IT job ads with a match in the
Processes & Methodologies category
34178 37465 35875
As % of all contract IT jobs located in England 82.43% 82.04% 78.74%
Number of daily rates quoted 22789 24561 23587
Median daily rate £450 £425 £425
Median daily rate % change year-on-year
+5.88% -
90% offered a daily rate of more than £300 £300 £285
10% offered a daily rate of more than £600 £600 £588
UK excluding London median daily rate £410 £400 £390
% change year-on-year
+2.50% +2.56%
Number of hourly rates quoted 854 1091 969
Median hourly rate £33.00 £37.50 £25.00
Median hourly rate % change year-on-year
-12.00% +50.00%
90% offered a hourly rate of more than £13.00 £12.75 £11.93
10% offered a hourly rate of more than £50.00 £55.00 £47.50
UK excluding London median hourly rate £34.50 £39.00 £25.50
% change year-on-year
-11.53% +52.94%

Service Delivery
Jobs Demand Trend in England

The demand trend of contract jobs across the England region citing Service Delivery as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in England

Service Delivery
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the England region.

Service Delivery Daily Rate Trend in England

Service Delivery
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the England region over the 3 months to 17 January 2017.

Service Delivery Daily Rate Histogram in England

Service Delivery
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the England region.

Service Delivery Hourly Rate Trend in England

Service Delivery
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Delivery across the England region over the 3 months to 17 January 2017.

Service Delivery Hourly Rate Histogram in England

Service Delivery
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the England region over the 3 months to 17 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -28 353 £475 +5.55% 89
South East -17 165 £375 -6.25% 33
East of England +23 78 £413 +13.79% 24
Yorkshire +35 72 £425 -2.29% 18
South West -12 63 £438 +32.57% 28
North East -2 59 £400 - 5
North West -13 51 £369 -1.66% 17
West Midlands -18 47 £425 -2.29% 26
East Midlands -3 25 £383 +9.28% 2
Midlands - 1 - -
Service Delivery
UK

Service Delivery
Top 30 Related IT Skills in England

For the 6 months to 17 January 2017, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region with a requirement for Service Delivery.

1 751 (38.63%) ITIL
2 412 (21.19%) Finance
3 393 (20.22%) Service Management
4 371 (19.08%) Project Management
5 333 (17.13%) Windows
6 315 (16.20%) Agile Software Development
7 300 (15.43%) Security Cleared
8 291 (14.97%) Microsoft
9 276 (14.20%) SLA
10 220 (11.32%) Change Management
11 196 (10.08%) Stakeholder Management
12 186 (9.57%) SC Cleared
13 180 (9.26%) Analytical Skills
13 180 (9.26%) Service Design
14 178 (9.16%) Problem Management
15 167 (8.59%) MS Excel
16 164 (8.44%) Active Directory
17 154 (7.92%) PRINCE2
17 154 (7.92%) ITIL V3
18 153 (7.87%) Degree
19 148 (7.61%) Linux
20 144 (7.41%) MS Office
21 142 (7.30%) Management Information System
22 140 (7.20%) Continuous Improvement
23 132 (6.79%) Cisco
24 130 (6.69%) Data Centre
25 128 (6.58%) SQL
26 127 (6.53%) Windows Server
27 120 (6.17%) Unix
27 120 (6.17%) ITSM

Service Delivery
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 80 (4.12%) SharePoint
2 41 (2.11%) IIS
3 36 (1.85%) MS Exchange
4 24 (1.23%) WebSphere
5 23 (1.18%) CMS
5 23 (1.18%) Skype for Business
6 21 (1.08%) WebLogic
7 19 (0.98%) Confluence
8 15 (0.77%) Exchange Server 2010
8 15 (0.77%) Oracle SOA Suite
9 12 (0.62%) Apache
9 12 (0.62%) WebSphere Application Server
10 10 (0.51%) SharePoint 2013
11 9 (0.46%) IBM Domino
11 9 (0.46%) MQSeries
11 9 (0.46%) OpenStack
11 9 (0.46%) Oracle HTTP Server
11 9 (0.46%) Tuxedo
12 8 (0.41%) SAS
13 7 (0.36%) WordPress
Applications
1 167 (8.59%) MS Excel
2 144 (7.41%) MS Office
3 41 (2.11%) MS Project
4 37 (1.90%) MS PowerPoint
5 36 (1.85%) MS Visio
6 18 (0.93%) Spreadsheet
7 5 (0.26%) Adobe After Effects
7 5 (0.26%) Photoshop
8 3 (0.15%) Adobe Illustrator
9 2 (0.10%) Adobe Premiere
10 1 (0.051%) Acrobat
10 1 (0.051%) InfoPath
10 1 (0.051%) Open Workbench
Business Applications
1 14 (0.72%) SAP Oil and Gas
2 10 (0.51%) Remedy ITSM
3 7 (0.36%) Dynamics CRM
3 7 (0.36%) SAP MM
4 6 (0.31%) OpenText MBPM
5 5 (0.26%) OpenText VIM for SAP
6 4 (0.21%) PeopleSoft HRMS
6 4 (0.21%) SAP Business ByDesign
7 3 (0.15%) Eloqua
7 3 (0.15%) Oracle EBS
7 3 (0.15%) SAP SRM
8 2 (0.10%) Primavera
8 2 (0.10%) SAP BPC
8 2 (0.10%) SAP CO
8 2 (0.10%) SAP ERP
8 2 (0.10%) SAP FI
8 2 (0.10%) SAP FI-GL
8 2 (0.10%) WebTrends
9 1 (0.051%) Oracle Financials
9 1 (0.051%) SAP R/3
Cloud Services
1 67 (3.45%) Office 365
2 61 (3.14%) Microsoft Azure
3 37 (1.90%) Amazon AWS
4 23 (1.18%) SaaS
5 21 (1.08%) IaaS
6 18 (0.93%) Cloud Computing
7 17 (0.87%) PaaS
8 10 (0.51%) OneDrive
9 5 (0.26%) GitHub
10 3 (0.15%) Google Analytics
10 3 (0.15%) Taleo
10 3 (0.15%) Yammer
11 2 (0.10%) Adobe Creative Cloud
11 2 (0.10%) Mimecast
12 1 (0.051%) Azure Active Directory
12 1 (0.051%) Heroku
12 1 (0.051%) IBM Cloud
12 1 (0.051%) SoftLayer
12 1 (0.051%) SuccessFactors
12 1 (0.051%) Trello
Communications & Networking
1 77 (3.96%) Firewall
2 67 (3.45%) WAN
3 64 (3.29%) DNS
4 62 (3.19%) Internet
5 59 (3.03%) SAN
6 52 (2.67%) LAN
7 49 (2.52%) DHCP
8 42 (2.16%) TCP/IP
9 41 (2.11%) VPN
10 37 (1.90%) Wireless
11 32 (1.65%) Cisco ASA
12 30 (1.54%) SSL
13 29 (1.49%) Intranet
14 24 (1.23%) VoIP
15 21 (1.08%) Cisco Nexus
16 18 (0.93%) NAS
17 17 (0.87%) MPLS
17 17 (0.87%) Network Security
17 17 (0.87%) VLAN
18 16 (0.82%) IP Telephony
Database & Business Intelligence
1 85 (4.37%) SQL Server
2 31 (1.59%) Relational Database
3 26 (1.34%) Oracle Database
4 20 (1.03%) Big Data
5 18 (0.93%) MySQL
5 18 (0.93%) SQL Server Reporting Services
6 14 (0.72%) Data Warehouse
7 13 (0.67%) MongoDB
7 13 (0.67%) RDBMS
7 13 (0.67%) SQL Server Integration Services
8 12 (0.62%) Hadoop
9 11 (0.57%) Oracle Database 11g
9 11 (0.57%) PostgreSQL
10 9 (0.46%) NoSQL
10 9 (0.46%) SAP BW
11 8 (0.41%) SAP HANA
12 7 (0.36%) BusinessObjects
12 7 (0.36%) SQL Server 2008
12 7 (0.36%) SQL Server 2014
12 7 (0.36%) SQL Server Analysis Services
Development Applications
1 37 (1.90%) Team Foundation Server
2 33 (1.70%) JIRA
3 22 (1.13%) TeamCity
4 20 (1.03%) Git (software)
5 19 (0.98%) Atlassian Bamboo
5 19 (0.98%) Octopus Deploy
6 18 (0.93%) Subversion
7 15 (0.77%) Jenkins
8 11 (0.57%) Vagrant
8 11 (0.57%) Visual Studio
9 9 (0.46%) Hudson
9 9 (0.46%) MSBuild
10 7 (0.36%) Bitbucket
10 7 (0.36%) MSI
11 5 (0.26%) NuGet
12 4 (0.21%) CircleCI
12 4 (0.21%) Gradle
12 4 (0.21%) gulp
12 4 (0.21%) Talend Open Studio
12 4 (0.21%) Travis CI
General
1 412 (21.19%) Finance
2 104 (5.35%) Banking
3 88 (4.53%) Telecoms
4 86 (4.42%) Legal
5 52 (2.67%) Marketing
6 44 (2.26%) Retail
7 33 (1.70%) Back Office
8 26 (1.34%) Financial Institution
9 25 (1.29%) Law
10 24 (1.23%) Manufacturing
11 19 (0.98%) Local Government
12 18 (0.93%) Billing
13 15 (0.77%) Investment Banking
14 14 (0.72%) Pharmaceutical
15 12 (0.62%) Electronics
15 12 (0.62%) Publishing
16 11 (0.57%) Advertising
16 11 (0.57%) French Language
17 8 (0.41%) Front Office
17 8 (0.41%) Spanish Language
Job Titles
1 310 (15.95%) Service Manager
2 274 (14.09%) Analyst
3 237 (12.19%) Delivery Manager
4 211 (10.85%) Services Delivery Manager
5 131 (6.74%) Architect
6 117 (6.02%) Project Manager
7 109 (5.61%) IT Manager
8 87 (4.48%) Service Analyst
9 80 (4.12%) Developer
10 72 (3.70%) Support Engineer
11 71 (3.65%) Business Analyst
12 60 (3.09%) Consultant
13 53 (2.73%) Infrastructure Manager
14 52 (2.67%) Administrator
14 52 (2.67%) IT Services Manager
15 51 (2.62%) Operations Manager
15 51 (2.62%) Service Architect
16 47 (2.42%) Transition Manager
17 46 (2.37%) ITIL Manager
18 40 (2.06%) Service Transition Manager
Libraries, Frameworks & Software Standards
1 68 (3.50%) Web Services
2 57 (2.93%) .NET
3 43 (2.21%) HTML
4 42 (2.16%) CSS
5 41 (2.11%) Middleware
6 39 (2.01%) XML
7 28 (1.44%) jQuery
8 21 (1.08%) ASP.NET
9 18 (0.93%) JSON
10 16 (0.82%) IBM Integration Bus
11 14 (0.72%) REST
12 12 (0.62%) Node.js
12 12 (0.62%) Spring
13 7 (0.36%) .NET Framework
13 7 (0.36%) HTML5
13 7 (0.36%) ISPF
13 7 (0.36%) J2EE
13 7 (0.36%) React
14 6 (0.31%) EJB
14 6 (0.31%) SOAP
Miscellaneous
1 180 (9.26%) Analytical Skills
2 142 (7.30%) Management Information System
3 130 (6.69%) Data Centre
4 38 (1.95%) Computer Science
5 37 (1.90%) User Experience
6 32 (1.65%) Clustering
7 27 (1.39%) Statistics
8 23 (1.18%) NHS
8 23 (1.18%) Virtual Team
9 22 (1.13%) CMDB
10 20 (1.03%) Smartphone
11 17 (0.87%) Fat Client
11 17 (0.87%) Thin Client
11 17 (0.87%) Video Conferencing
12 14 (0.72%) Blackberry
12 14 (0.72%) Data Protection Act
12 14 (0.72%) Hedge funds
12 14 (0.72%) PMI
13 13 (0.67%) Client/Server
13 13 (0.67%) Tandem
Operating Systems
1 333 (17.13%) Windows
2 148 (7.61%) Linux
3 127 (6.53%) Windows Server
4 120 (6.17%) Unix
5 73 (3.76%) Windows 7
6 61 (3.14%) AIX
7 55 (2.83%) Windows Server 2008
8 50 (2.57%) Windows Server 2003
9 48 (2.47%) Windows Server 2012
10 47 (2.42%) Solaris
11 43 (2.21%) Red Hat Enterprise Linux
12 22 (1.13%) Windows XP
13 16 (0.82%) Android
14 15 (0.77%) Windows 10
14 15 (0.77%) Windows 8
15 10 (0.51%) Apple iOS
15 10 (0.51%) CentOS
15 10 (0.51%) Windows 2000
16 9 (0.46%) Mac OS X
16 9 (0.46%) OS/390
Processes & Methodologies
1 751 (38.63%) ITIL
2 393 (20.22%) Service Management
3 371 (19.08%) Project Management
4 315 (16.20%) Agile Software Development
5 220 (11.32%) Change Management
6 196 (10.08%) Stakeholder Management
7 180 (9.26%) Service Design
8 178 (9.16%) Problem Management
9 154 (7.92%) ITIL V3
9 154 (7.92%) PRINCE2
10 140 (7.20%) Continuous Improvement
11 120 (6.17%) ITSM
12 104 (5.35%) Configuration Management
13 103 (5.30%) Scrum
14 101 (5.20%) Incident Management
14 101 (5.20%) Release Management
15 87 (4.48%) Migration
16 86 (4.42%) DevOps
17 76 (3.91%) Open Source
18 72 (3.70%) Mentoring
Programming Languages
1 128 (6.58%) SQL
2 70 (3.60%) Java
3 48 (2.47%) JavaScript
4 44 (2.26%) PowerShell
4 44 (2.26%) Python
5 39 (2.01%) C
6 33 (1.70%) Ruby
7 31 (1.59%) C#
8 26 (1.34%) Bash Shell
9 22 (1.13%) Perl
10 20 (1.03%) PHP
11 19 (0.98%) Shell Script
12 16 (0.82%) C++
13 15 (0.77%) T-SQL
14 8 (0.41%) PL/SQL
14 8 (0.41%) Scala
15 7 (0.36%) JCL
16 4 (0.21%) ActionScript
16 4 (0.21%) PeopleCode
16 4 (0.21%) SQR
Qualifications
1 300 (15.43%) Security Cleared
2 186 (9.57%) SC Cleared
3 153 (7.87%) Degree
4 104 (5.35%) ITIL Certification
5 60 (3.09%) DV Cleared
6 56 (2.88%) Cisco Certification
7 44 (2.26%) BPSS Clearance
8 42 (2.16%) Microsoft Certification
9 32 (1.65%) ITIL Foundation Certificate
10 29 (1.49%) CCNP
11 27 (1.39%) MCSE
12 25 (1.29%) CCNA
12 25 (1.29%) ISEB
12 25 (1.29%) PMP
13 23 (1.18%) DBS Check
13 23 (1.18%) PMI Certification
14 22 (1.13%) MCP
15 20 (1.03%) CISSP
16 16 (0.82%) CCIE
17 15 (0.77%) CISM
Quality Assurance & Compliance
1 276 (14.20%) SLA
2 53 (2.73%) QA
3 48 (2.47%) Disclosure Scotland
4 17 (0.87%) Data Quality
5 16 (0.82%) ISO/IEC 27001
6 15 (0.77%) ISO 9001
7 14 (0.72%) PCI DSS
8 7 (0.36%) Sarbanes-Oxley
9 5 (0.26%) ISO 9000
9 5 (0.26%) MiFID
10 3 (0.15%) COBIT
10 3 (0.15%) HMG Security Policy Framework
10 3 (0.15%) PMBOK
11 2 (0.10%) GDPR
11 2 (0.10%) JSP 440
12 1 (0.051%) CRD IV
12 1 (0.051%) Dodd-Frank
12 1 (0.051%) EMIR
12 1 (0.051%) GAAP
12 1 (0.051%) ISO20022
System Software
1 164 (8.44%) Active Directory
2 75 (3.86%) VMware Infrastructure
3 25 (1.29%) XenApp
4 22 (1.13%) Microsoft App-V
5 19 (0.98%) VMware ESX
6 16 (0.82%) GFS2
6 16 (0.82%) GlusterFS
6 16 (0.82%) OCFS2
7 15 (0.77%) vSphere
8 14 (0.72%) Docker
8 14 (0.72%) Firmware
8 14 (0.72%) Virtual Machines
9 13 (0.67%) XenDesktop
10 12 (0.62%) Hyper-V
10 12 (0.62%) KVM
11 10 (0.51%) Veritas Cluster Server
12 9 (0.46%) Oracle RAC
12 9 (0.46%) Samba
12 9 (0.46%) Veritas File System
12 9 (0.46%) Virtual Desktop
Systems Management
1 50 (2.57%) SCCM
2 42 (2.16%) Puppet
3 21 (1.08%) Ansible
3 21 (1.08%) Opscode Chef
4 14 (0.72%) EMC NetWorker
4 14 (0.72%) SCOM
5 13 (0.67%) CFEngine
5 13 (0.67%) Failover Clustering
5 13 (0.67%) NetBackup
5 13 (0.67%) SELinux
6 11 (0.57%) SafeCom
7 10 (0.51%) Tivoli Storage Manager
8 9 (0.46%) EdgeSight
9 8 (0.41%) HP Quality Center
10 7 (0.36%) Backup Exec
11 6 (0.31%) XenMobile
12 5 (0.26%) MOM
12 5 (0.26%) OpenView Configuration Management
12 5 (0.26%) Oracle Identity Management
12 5 (0.26%) Tivoli
Vendors
1 291 (14.97%) Microsoft
2 132 (6.79%) Cisco
3 117 (6.02%) VMware
4 111 (5.71%) Oracle
5 83 (4.27%) Citrix
6 81 (4.17%) HP
7 72 (3.70%) ServiceNow
8 71 (3.65%) IBM
8 71 (3.65%) SAP
9 55 (2.83%) Red Hat
10 31 (1.59%) EMC
11 30 (1.54%) Apple
12 28 (1.44%) CheckPoint
13 27 (1.39%) Juniper
14 26 (1.34%) F5
15 23 (1.18%) Sun
16 20 (1.03%) Dell
16 20 (1.03%) Remedy
17 19 (0.98%) NetApp
18 17 (0.87%) Symantec
Croydon, Surrey
IntaPeople
Rate: £300 - £350 per annum
Posted: 11 hours ago
Nottingham, Nottinghamshire
Experis Ltd
Posted: 16 hours ago
Corsham, Wiltshire
LA International
Posted: 10 hours ago
Milton Keynes, Buckinghamshire
LA International
Rate: £380 - £411 per day
Posted: 10 hours ago
Corsham, Wiltshire
LA International
Posted: 10 hours ago
Sunderland, Tyne and Wear
Lorien Resourcing
Rate: £350 - £400 per day
Posted: 11 hours ago
York, North Yorkshire
4it Recruitment Ltd
Rate: From £400 to £450 per day Market Rate
Posted: Yesterday
Leeds, West Yorkshire
4it Recruitment Ltd
Rate: From £400 to £450 per day Market Rate
Posted: Yesterday
Hatfield, Hertfordshire
Hays Talent Solutions
Rate: £275.00 - £300.00 per day
Posted: 17 hours ago
Gloucester, Gloucestershire
Haybrook IT Resourcing Ltd
Rate: From £100 to £120 per day
Posted: 11 hours ago
Basingstoke, Hampshire
HAYS INFORMATION TECHNOLOGY
Rate: £100.00 - £150.00 per day + subsidised restaurant & gym
Posted: Yesterday
West Midlands
Montash
Rate: £150 - £200 per day + negotiable
Posted: Yesterday
Epsom, Surrey
Plan-net
Rate: Unspecified Competitive rate
Posted: 18 hours ago
Newcastle Upon Tyne, Tyne and Wear
LA International
Posted: 5 days ago
London
Reed Technology
Rate: £500 - £550 per day + Negotiable
Posted: 5 days ago
London
Lorien Resourcing
Rate: Market rate
Posted: 16 hours ago
London
Oho Group Ltd.
Rate: £500 - £1000 per day
Posted: 12 hours ago
London
Reed Technology
Rate: £650 - £800 per day
Posted: 5 days ago
City, London
Ebury
Rate: £170.00 - £223.00 per day
Posted: 4 days ago
South East London
Linkpoint Resources
Rate: From £20 to £28 per hour 4 Months +
Posted: 5 days ago
London
Spring Technology
Posted: 6 days ago
Coventry, West Midlands (County)
Montash
Rate: £350 - £375 per day
Posted: 6 days ago
Leeds, West Yorkshire
Reed Technology
Rate: £400 - £500 per day
Posted: 5 days ago
Cambridge, Cambridgeshire
Lorien Resourcing
Posted: 6 days ago
Reigate, Surrey
Clearwater People Solutions
Rate: £450 - £475 Per Day
Posted: 4 days ago
London
Venn Group
Posted: 5 days ago
City, London
Ebury
Rate: £350.00 - £400.00 per day
Posted: 6 days ago
London
Experis Ltd
Posted: 5 days ago
Milton Keynes, Buckinghamshire
Experis Ltd
Posted: 6 days ago
West Midlands
Montash
Rate: £200 - £225 per day
Posted: 6 days ago