The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the England region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 25 September 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 Sep 2016
Same period 2015 Same period 2014
Services Delivery
Rank 109 96 83
Rank change year-on-year
-13 -13
Contract jobs citing Service Delivery 1084 1186 1178
As % of all contract IT jobs located in England 2.20% 2.25% 2.24%
As % of the Processes & Methodologies category 2.64% 2.77% 2.89%
Number of daily rates quoted 682 724 742
Median daily rate £430 £400 £400
Median daily rate % change year-on-year
+7.37% -
90% offered a daily rate of more than £225 £250 £249
10% offered a daily rate of more than £593 £578 £550
UK excluding London median daily rate £400 £400 £399
% change year-on-year
- +0.29%
Number of hourly rates quoted 57 35 59
Median hourly rate £18.94 £17.50 £16.34
Median hourly rate % change year-on-year
+8.20% +7.09%
90% offered a hourly rate of more than £12.25 £10.80 £11.40
10% offered a hourly rate of more than £36.00 £33.00 £32.40
UK excluding London median hourly rate £18.00 £15.00 £15.19
% change year-on-year
+20.00% -1.26%
Service Delivery
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the England region.

Processes & Methodologies Category
England
Contract IT job ads with a match in the
Processes & Methodologies category
41047 42746 40764
As % of all contract IT jobs located in England 83.47% 81.10% 77.62%
Number of daily rates quoted 27382 28436 25881
Median daily rate £450 £425 £413
Median daily rate % change year-on-year
+5.88% +3.03%
90% offered a daily rate of more than £300 £293 £275
10% offered a daily rate of more than £600 £600 £575
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 1034 1183 1137
Median hourly rate £31.00 £32.00 £23.50
Median hourly rate % change year-on-year
-3.12% +36.17%
90% offered a hourly rate of more than £13.00 £13.00 £12.50
10% offered a hourly rate of more than £50.00 £47.76 £47.70
UK excluding London median hourly rate £32.50 £33.64 £26.25
% change year-on-year
-3.38% +28.15%

Service Delivery
Jobs Demand Trend in England

The demand trend of contract jobs across the England region citing Service Delivery as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in England

Service Delivery
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the England region.

Service Delivery Daily Rate Trend in England

Service Delivery
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the England region over the 3 months to 25 September 2016.

Service Delivery Daily Rate Histogram in England

Service Delivery
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the England region.

Service Delivery Hourly Rate Trend in England

Service Delivery
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Delivery across the England region over the 3 months to 25 September 2016.

Service Delivery Hourly Rate Histogram in England

Service Delivery
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the England region over the 3 months to 25 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -15 417 £475 +18.75% 83
South East -34 181 £434 +15.80% 39
West Midlands +36 117 £419 -3.17% 23
North East +11 104 £285 -25.73% 8
North West -17 73 £413 -17.50% 29
Yorkshire +9 67 £438 -2.77% 17
South West -14 56 £338 -15.62% 19
East of England -12 40 £300 -14.28% 18
East Midlands -32 13 £496 +37.84% 7
Midlands -1 7 £600 +50.00%
Service Delivery
UK

Service Delivery
Top 30 Related IT Skills in England

For the 6 months to 25 September 2016, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region with a requirement for Service Delivery.

1 1065 (45.81%) ITIL
2 500 (21.51%) Project Management
3 494 (21.25%) Finance
4 474 (20.39%) Windows
5 458 (19.70%) Service Management
6 428 (18.41%) Microsoft
7 418 (17.98%) Security Cleared
8 344 (14.80%) SLA
9 343 (14.75%) Agile Software Development
10 299 (12.86%) Change Management
11 290 (12.47%) Problem Management
12 262 (11.27%) SC Cleared
13 243 (10.45%) Linux
14 240 (10.32%) HP
15 238 (10.24%) Stakeholder Management
16 224 (9.63%) ITIL V3
17 220 (9.46%) Windows Server
18 219 (9.42%) Oracle
19 216 (9.29%) Analytical Skills
20 215 (9.25%) Active Directory
20 215 (9.25%) Management Information System
21 214 (9.20%) Degree
22 208 (8.95%) PRINCE2
23 193 (8.30%) VMware
24 189 (8.13%) Unix
25 186 (8.00%) Service Design
26 183 (7.87%) MS Excel
27 178 (7.66%) Release Management
28 175 (7.53%) Incident Management
29 164 (7.05%) Continuous Improvement

Service Delivery
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 106 (4.56%) SharePoint
2 65 (2.80%) IIS
3 54 (2.32%) MS Exchange
4 53 (2.28%) WebLogic
5 34 (1.46%) Apache
5 34 (1.46%) WebSphere
6 32 (1.38%) Exchange Server 2010
7 29 (1.25%) Skype for Business
8 25 (1.08%) MQSeries
8 25 (1.08%) WebSphere Application Server
9 22 (0.95%) Confluence
10 19 (0.82%) IBM Notes
10 19 (0.82%) Tuxedo
11 18 (0.77%) Oracle HTTP Server
12 17 (0.73%) CMS
13 14 (0.60%) Oracle Application Server
13 14 (0.60%) Tomcat
14 12 (0.52%) AquaLogic
14 12 (0.52%) JBoss
15 11 (0.47%) Drupal
Applications
1 183 (7.87%) MS Excel
2 156 (6.71%) MS Office
3 60 (2.58%) MS PowerPoint
4 44 (1.89%) MS Visio
5 34 (1.46%) MS Project
6 15 (0.65%) Spreadsheet
7 4 (0.17%) SPSS
8 2 (0.086%) Adobe After Effects
8 2 (0.086%) InfoPath
8 2 (0.086%) Photoshop
9 1 (0.043%) Adobe Illustrator
9 1 (0.043%) Adobe Premiere
Business Applications
1 17 (0.73%) Dynamics CRM
2 12 (0.52%) OpenText MBPM
3 8 (0.34%) Changepoint
3 8 (0.34%) Remedy ITSM
4 6 (0.26%) BusinessWorks
4 6 (0.26%) Oracle Financials
4 6 (0.26%) SAP MM
4 6 (0.26%) SAP Oil and Gas
5 5 (0.22%) Oracle Retail
6 4 (0.17%) OpenText VIM for SAP
6 4 (0.17%) PeopleSoft Financials
6 4 (0.17%) Unit4 Business World
7 3 (0.13%) SAP BPC
7 3 (0.13%) SAP ERP
7 3 (0.13%) SAP SRM
8 2 (0.086%) Documaker
8 2 (0.086%) Oracle BPM
8 2 (0.086%) Oracle EBS R12
8 2 (0.086%) SAP CO
8 2 (0.086%) SAP FI-GL
Cloud Services
1 84 (3.61%) Office 365
2 65 (2.80%) Amazon AWS
3 51 (2.19%) Microsoft Azure
4 32 (1.38%) IaaS
5 30 (1.29%) SaaS
6 21 (0.90%) PaaS
7 16 (0.69%) Cloud Computing
8 12 (0.52%) Google Apps
9 9 (0.39%) OneDrive
10 8 (0.34%) Azure Active Directory
11 3 (0.13%) Google Analytics
11 3 (0.13%) Google Cloud Platform
11 3 (0.13%) SuccessFactors
11 3 (0.13%) Yammer
12 2 (0.086%) Amazon S3
12 2 (0.086%) Boomi
12 2 (0.086%) Force.com
12 2 (0.086%) GitHub
12 2 (0.086%) Taleo
13 1 (0.043%) AWS Elastic Beanstalk
Communications & Networking
1 121 (5.20%) Firewall
2 88 (3.78%) SAN
3 87 (3.74%) DHCP
4 74 (3.18%) DNS
5 69 (2.97%) WAN
6 63 (2.71%) Internet
7 57 (2.45%) LAN
8 55 (2.37%) TCP/IP
9 54 (2.32%) SSL
10 38 (1.63%) Network Security
11 34 (1.46%) Cisco ASA
11 34 (1.46%) Intranet
12 31 (1.33%) VPN
13 30 (1.29%) Wireless
14 27 (1.16%) VoIP
15 23 (0.99%) Skype
16 20 (0.86%) FTP
17 19 (0.82%) BGP
17 19 (0.82%) OSPF
18 16 (0.69%) LDAP
Database & Business Intelligence
1 116 (4.99%) SQL Server
2 41 (1.76%) MongoDB
3 39 (1.68%) PostgreSQL
4 30 (1.29%) Data Warehouse
4 30 (1.29%) Relational Database
5 29 (1.25%) Oracle Database
6 28 (1.20%) MySQL
7 23 (0.99%) Big Data
8 21 (0.90%) SQL Server Reporting Services
9 20 (0.86%) SQL Server Integration Services
10 18 (0.77%) RDBMS
11 17 (0.73%) SQL Server 2008
11 17 (0.73%) SQL Server 2012
12 16 (0.69%) Hadoop
13 15 (0.65%) SQL Server Analysis Services
14 14 (0.60%) Oracle Database 11g
14 14 (0.60%) SQL Server 2005
15 13 (0.56%) BusinessObjects
16 12 (0.52%) DB2
17 11 (0.47%) Microsoft Analysis Services
Development Applications
1 40 (1.72%) JIRA
2 23 (0.99%) Git (software)
2 23 (0.99%) Jenkins
3 19 (0.82%) Atlassian Bamboo
4 17 (0.73%) MSI
5 13 (0.56%) Team Foundation Server
5 13 (0.56%) Visual Studio
6 12 (0.52%) TeamCity
7 9 (0.39%) Octopus Deploy
7 9 (0.39%) SQL Server Management Studio (SSMS)
8 8 (0.34%) Bitbucket
8 8 (0.34%) Subversion
9 7 (0.30%) Hudson
9 7 (0.30%) InstallShield
9 7 (0.30%) MSBuild
10 6 (0.26%) JUnit
11 5 (0.22%) ClearCase
11 5 (0.22%) ClearQuest
11 5 (0.22%) WinDbg
12 4 (0.17%) TestDirector
General
1 494 (21.25%) Finance
2 106 (4.56%) Telecoms
3 91 (3.91%) Banking
4 70 (3.01%) Retail
5 69 (2.97%) Legal
6 48 (2.06%) Financial Institution
7 46 (1.98%) Marketing
8 30 (1.29%) Back Office
8 30 (1.29%) Billing
9 25 (1.08%) Local Government
10 24 (1.03%) Manufacturing
11 20 (0.86%) Law
12 13 (0.56%) Front Office
12 13 (0.56%) Investment Banking
12 13 (0.56%) Pharmaceutical
13 10 (0.43%) French Language
13 10 (0.43%) Spanish Language
14 9 (0.39%) Advertising
15 8 (0.34%) Retail Banking
16 7 (0.30%) Publishing
Job Titles
1 377 (16.22%) Service Manager
2 315 (13.55%) Delivery Manager
3 284 (12.22%) Analyst
4 271 (11.66%) Services Delivery Manager
5 157 (6.75%) Architect
6 149 (6.41%) Project Manager
7 144 (6.19%) Support Engineer
8 104 (4.47%) IT Manager
9 86 (3.70%) Service Analyst
10 80 (3.44%) Consultant
11 73 (3.14%) Business Analyst
12 72 (3.10%) Administrator
13 70 (3.01%) ITIL Manager
14 67 (2.88%) Linux Engineer
15 61 (2.62%) Service Architect
16 57 (2.45%) Senior Manager
17 55 (2.37%) IT Services Manager
17 55 (2.37%) ITIL Service Manager
17 55 (2.37%) Transition Manager
18 54 (2.32%) Developer
Libraries, Frameworks & Software Standards
1 83 (3.57%) Middleware
2 68 (2.92%) Web Services
3 47 (2.02%) .NET
4 35 (1.51%) XML
5 29 (1.25%) HTML
5 29 (1.25%) SOAP
6 23 (0.99%) IBM Integration Bus
7 21 (0.90%) CSS
8 20 (0.86%) jQuery
9 19 (0.82%) J2EE
9 19 (0.82%) RESTful
10 17 (0.73%) REST
11 15 (0.65%) ASP.NET
12 13 (0.56%) ISPF
12 13 (0.56%) Java EE
12 13 (0.56%) Spring
13 10 (0.43%) JSF
13 10 (0.43%) JSON
14 9 (0.39%) EJB
15 8 (0.34%) SPML
Miscellaneous
1 216 (9.29%) Analytical Skills
2 215 (9.25%) Management Information System
3 134 (5.76%) Data Centre
4 98 (4.22%) Clustering
5 95 (4.09%) Computer Science
6 46 (1.98%) User Experience
7 39 (1.68%) NHS
8 38 (1.63%) Virtual Team
9 32 (1.38%) CMDB
10 31 (1.33%) Mainframe
11 23 (0.99%) Hedge funds
11 23 (0.99%) Video Conferencing
12 22 (0.95%) Performance Metrics
12 22 (0.95%) PKI
13 21 (0.90%) Fat Client
13 21 (0.90%) Thin Client
14 20 (0.86%) Blackberry
15 19 (0.82%) Enterprise Software
15 19 (0.82%) Replication
16 18 (0.77%) Statistics
Operating Systems
1 474 (20.39%) Windows
2 243 (10.45%) Linux
3 220 (9.46%) Windows Server
4 189 (8.13%) Unix
5 144 (6.19%) AIX
6 110 (4.73%) Red Hat Enterprise Linux
7 103 (4.43%) Windows Server 2008
8 102 (4.39%) Solaris
9 85 (3.66%) Windows Server 2003
10 84 (3.61%) Windows 7
11 59 (2.54%) Windows Server 2012
12 30 (1.29%) Windows XP
13 27 (1.16%) Windows 10
14 22 (0.95%) Windows 8
15 18 (0.77%) CentOS
15 18 (0.77%) OS/390
16 16 (0.69%) HPUX
17 12 (0.52%) MVS
17 12 (0.52%) Ubuntu
18 11 (0.47%) zOS
Processes & Methodologies
1 1065 (45.81%) ITIL
2 500 (21.51%) Project Management
3 458 (19.70%) Service Management
4 343 (14.75%) Agile Software Development
5 299 (12.86%) Change Management
6 290 (12.47%) Problem Management
7 238 (10.24%) Stakeholder Management
8 224 (9.63%) ITIL V3
9 208 (8.95%) PRINCE2
10 186 (8.00%) Service Design
11 178 (7.66%) Release Management
12 175 (7.53%) Incident Management
13 164 (7.05%) Continuous Improvement
14 135 (5.81%) Root Cause Analysis
15 132 (5.68%) ITSM
16 128 (5.51%) High Availability
16 128 (5.51%) Migration
17 118 (5.08%) Configuration Management
18 111 (4.77%) DevOps
19 110 (4.73%) Risk Management
Programming Languages
1 160 (6.88%) SQL
2 111 (4.77%) Java
3 65 (2.80%) Python
4 62 (2.67%) Ruby
5 54 (2.32%) PowerShell
6 45 (1.94%) C
7 41 (1.76%) JavaScript
8 38 (1.63%) Bash Shell
9 36 (1.55%) Perl
10 28 (1.20%) C#
11 23 (0.99%) PHP
11 23 (0.99%) T-SQL
12 20 (0.86%) C++
13 17 (0.73%) PL/SQL
14 16 (0.69%) VBScript
15 15 (0.65%) Shell Script
16 13 (0.56%) JCL
17 9 (0.39%) REXX
17 9 (0.39%) Scala
18 5 (0.22%) VB
Qualifications
1 418 (17.98%) Security Cleared
2 262 (11.27%) SC Cleared
3 214 (9.20%) Degree
4 122 (5.25%) ITIL Certification
5 87 (3.74%) BPSS Clearance
6 86 (3.70%) DV Cleared
7 76 (3.27%) Microsoft Certification
8 62 (2.67%) Cisco Certification
9 55 (2.37%) RHCE
10 45 (1.94%) MCSE
11 36 (1.55%) CCNA
11 36 (1.55%) CCNP
11 36 (1.55%) MCP
12 34 (1.46%) CISSP
13 27 (1.16%) PRINCE2 Certification
14 26 (1.12%) PMI Certification
15 24 (1.03%) ITIL Foundation Certificate
16 19 (0.82%) ISEB
17 17 (0.73%) HNC
18 16 (0.69%) CISM
Quality Assurance & Compliance
1 344 (14.80%) SLA
2 82 (3.53%) Disclosure Scotland
3 54 (2.32%) ISO 9001
4 49 (2.11%) QA
5 32 (1.38%) ISO/IEC 27001
6 29 (1.25%) Data Quality
7 14 (0.60%) PCI DSS
8 12 (0.52%) ISO/IEC 20000
9 10 (0.43%) COBIT
9 10 (0.43%) Sarbanes-Oxley
10 7 (0.30%) ISO 9000
11 5 (0.22%) HL7
12 2 (0.086%) MiFID
13 1 (0.043%) Dodd-Frank
13 1 (0.043%) EMIR
13 1 (0.043%) HMG Security Policy Framework
13 1 (0.043%) ISO20022
13 1 (0.043%) JSP 440
13 1 (0.043%) NEBOSH
System Software
1 215 (9.25%) Active Directory
2 137 (5.89%) VMware Infrastructure
3 61 (2.62%) XenApp
4 55 (2.37%) KVM
5 54 (2.32%) Microsoft App-V
6 47 (2.02%) XenDesktop
7 45 (1.94%) Oracle RAC
8 40 (1.72%) XenServer
9 28 (1.20%) Hyper-V
10 26 (1.12%) Docker
10 26 (1.12%) GFS2
10 26 (1.12%) GlusterFS
10 26 (1.12%) OCFS2
11 24 (1.03%) vSphere
12 22 (0.95%) Terminal Services
12 22 (0.95%) VMware ESX
13 13 (0.56%) Time Sharing Option
13 13 (0.56%) VMware ESXi
14 11 (0.47%) Firmware
15 10 (0.43%) Virtual Machines
Systems Management
1 95 (4.09%) Puppet
2 73 (3.14%) SCCM
3 50 (2.15%) EMC NetWorker
4 41 (1.76%) Opscode Chef
5 40 (1.72%) SafeCom
5 40 (1.72%) XenMobile
6 33 (1.42%) EdgeSight
7 29 (1.25%) Ansible
8 28 (1.20%) NetBackup
9 24 (1.03%) CFEngine
10 23 (0.99%) SCOM
10 23 (0.99%) Tivoli Storage Manager
11 22 (0.95%) Failover Clustering
11 22 (0.95%) SELinux
12 21 (0.90%) Perfmon
13 19 (0.82%) OpenView Configuration Management
14 17 (0.73%) Kubernetes
14 17 (0.73%) Tivoli
15 16 (0.69%) HP Data Protector
16 14 (0.60%) AirWatch
Vendors
1 428 (18.41%) Microsoft
2 240 (10.32%) HP
3 219 (9.42%) Oracle
4 193 (8.30%) VMware
5 148 (6.37%) Cisco
6 142 (6.11%) Citrix
7 115 (4.95%) Red Hat
7 115 (4.95%) SAP
8 94 (4.04%) ServiceNow
9 93 (4.00%) IBM
10 60 (2.58%) EMC
11 39 (1.68%) AppSense
11 39 (1.68%) ThinPrint
12 38 (1.63%) CA
13 37 (1.59%) CheckPoint
13 37 (1.59%) Symantec
14 31 (1.33%) F5
15 29 (1.25%) Juniper
16 28 (1.20%) Remedy
17 23 (0.99%) Sun
Teddington, Middlesex
Plan-net
Rate: Competitive rate
Posted: Yesterday
Birmingham, United Kingdom
West Midlands Fire Service
Rate: £26,556 - £28,203
Posted: 2 days ago
London
Joseph Harry Ltd
Posted: Yesterday
Hampshire
Sanderson
Rate: £400 - £450 per day
Posted: 5 days ago
London
Computer People
Rate: £300.00 - £320.00 per day
Posted: 4 days ago
London
People Source Consulting
Rate: £240 - £275 per annum
Posted: 3 days ago
London
Venturi
Rate: £300 - £380 per day + Remote Work
Posted: Yesterday
Dorset
Experis Ltd
Rate: £40 - £42 per hour
Posted: Yesterday
Teeside
Square One Resources
Rate: Unspecified Negotiable
Posted: 2 days ago
Bristol
Edward Carter Solutions
Rate: Excellent
Posted: 4 days ago
Sheffield, South Yorkshire
The Bridge Ltd
Rate: Unspecified Neg
Posted: 6 days ago
South East London
Linkpoint Resources
Rate: From £27,000 to £27,000 per annum Temp to Perm - Long Term
Posted: 4 days ago
Telford, Shropshire
Oscar
Rate: £200 - £400 per day
Posted: 3 days ago
Milton Keynes, Buckinghamshire
Pimlico Banks Recruitment
Rate: Up to £550 per day
Posted: 9 days ago
London
Arnold Ash
Posted: 4 days ago
Middlesbrough
Recruit121
Rate: £500 per day all in
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Manchester, Lancashire
Reed Technology
Rate: £400 - £475 per day
Posted: 3 days ago
Salford, Lancashire
Reed Technology
Rate: £350 - £450 per day
Posted: 3 days ago
City, London
Sanderson
Rate: £450 - £600 per day
Posted: 19 days ago
Havant, Hampshire
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Rate: £350.00 per day
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Manchester City Centre
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Rate: 300-450 Per Day Plus Benefits
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