The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 30 June 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jun 2015
Same period 2014 Same period 2013
Services Delivery
Rank 95 81 106
Rank change year-on-year
-14 +25
Contract jobs citing Service Delivery 1046 1134 872
As % of all contract IT jobs located in England 2.05% 2.33% 1.96%
As % of the Processes & Methodologies category 2.64% 3.05% 2.61%
Number of daily rates quoted 644 679 435
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£395 £380 £400
Average daily rate % change year-on-year
+3.94% -5.00%
90% offered a daily rate of more than £225 £227 £213
10% offered a daily rate of more than £550 £550 £550
UK excluding London average daily rate £387 £355 £357
% change year-on-year
+9.01% -0.62%
Number of hourly rates quoted 29 43 27
Average hourly rate £16.50 £16.50 £16.00
Average hourly rate % change year-on-year
- +3.12%
90% offered a hourly rate of more than £12.00 £9.70 £11.90
10% offered a hourly rate of more than £40.00 £27.37 £39.00
UK excluding London average hourly rate £16.00 £14.50 £15.00
% change year-on-year
+10.34% -3.33%
Service Delivery
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the England region.

Processes & Methodologies Category
England
Contract IT job ads with a match in the
Processes & Methodologies category
39551 37200 33391
As % of all contract IT jobs located in England 77.63% 76.31% 75.05%
Number of daily rates quoted 26015 23704 20533
Average daily rate £415 £405 £415
Average daily rate % change year-on-year
+2.46% -2.40%
90% offered a daily rate of more than £288 £275 £275
10% offered a daily rate of more than £578 £575 £575
UK excluding London average daily rate £388 £375 £365
% change year-on-year
+3.33% +2.73%
Number of hourly rates quoted 1046 1117 1018
Average hourly rate £27.50 £27.50 £31.25
Average hourly rate % change year-on-year
- -12.00%
90% offered a hourly rate of more than £12.00 £13.00 £13.61
10% offered a hourly rate of more than £50.00 £46.00 £48.84
UK excluding London average hourly rate £30.00 £30.00 £30.50
% change year-on-year
- -1.63%

Service Delivery
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the England region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in England

Service Delivery
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the England region.

Service Delivery Daily Rate Trend in England

Service Delivery
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the England region over the 3 months to 30 June 2015.

Service Delivery Daily Rate Histogram in England

Service Delivery
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the England region.

Service Delivery Hourly Rate Trend in England

Service Delivery
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Delivery across the England region over the 3 months to 30 June 2015.

Service Delivery Hourly Rate Histogram in England

Service Delivery
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the England region over the 3 months to 30 June 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -25 383 £400 - 121
South East -23 221 £400 +6.66% 79
East of England +6 93 £350 +7.69% 24
South West +8 90 £400 +12.67% 30
North West -20 83 £400 +3.55% 45
West Midlands -11 52 £325 +8.33% 34
Yorkshire -33 47 £388 +16.54% 34
East Midlands -1 40 £406 +9.79% 11
North East -5 27 £475 +28.81% 4
Midlands 0 5 £550 +46.66% 1
Service Delivery
UK

Service Delivery
Top 30 Related IT Skills in England

For the 6 months to 30 June 2015, IT contractor jobs across the England region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 942 (42.80%) ITIL
2 461 (20.95%) Service Management
3 459 (20.85%) Finance
4 432 (19.63%) Project Management
5 354 (16.08%) Windows
6 309 (14.04%) Microsoft
7 280 (12.72%) SLA
8 268 (12.18%) Security Cleared
9 242 (11.00%) Change Management
10 218 (9.90%) PRINCE2
11 212 (9.63%) Analytical Skills
12 210 (9.54%) Degree
13 205 (9.31%) Stakeholder Management
13 205 (9.31%) Cisco
14 189 (8.59%) Agile Software Development
15 186 (8.45%) MS Excel
16 185 (8.41%) SC Cleared
17 180 (8.18%) Telecoms
18 173 (7.86%) Management Information System
19 169 (7.68%) VMware
20 168 (7.63%) MS Office
21 164 (7.45%) SQL
22 160 (7.27%) Active Directory
23 159 (7.22%) ITIL Certification
24 149 (6.77%) Oracle
25 140 (6.36%) Incident Management
26 139 (6.32%) Continuous Improvement
27 137 (6.22%) SQL Server
27 137 (6.22%) Linux
28 128 (5.82%) Firewall

Service Delivery
Top Related IT Skills in England by Category

For the 6 months to 30 June 2015, IT contractor jobs across the England region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 93 (4.23%) SharePoint
2 66 (3.00%) MS Exchange
3 61 (2.77%) IIS
4 37 (1.68%) Apache
5 32 (1.45%) Tomcat
6 31 (1.41%) Exchange Server 2010
7 27 (1.23%) Lync
8 23 (1.04%) IBM Notes
8 23 (1.04%) Exchange Server 2007
8 23 (1.04%) OpenStack
9 19 (0.86%) JBoss
10 17 (0.77%) WebSphere
11 14 (0.64%) WebLogic
12 12 (0.55%) Exchange Server 2003
13 9 (0.41%) Office Communications Server
13 9 (0.41%) Confluence
14 8 (0.36%) Exchange Server 2013
15 6 (0.27%) WorkSite
15 6 (0.27%) Eucalyptus
15 6 (0.27%) Node.js
Applications
1 186 (8.45%) MS Excel
2 168 (7.63%) MS Office
3 56 (2.54%) MS PowerPoint
4 55 (2.50%) MS Project
5 38 (1.73%) MS Visio
6 8 (0.36%) AutoCAD
7 7 (0.32%) SOLIDWORKS
8 6 (0.27%) Spreadsheet
9 2 (0.091%) InfoPath
9 2 (0.091%) PTC Creo
10 1 (0.045%) PowerPivot
10 1 (0.045%) SPSS
10 1 (0.045%) Acrobat
Business Applications
1 29 (1.32%) Remedy ITSM
2 17 (0.77%) Oracle EBS
3 12 (0.55%) Dynamics CRM
4 11 (0.50%) Oracle EBS R12
5 10 (0.45%) Oracle ERP
6 7 (0.32%) assyst
7 6 (0.27%) SAP Oil and Gas
7 6 (0.27%) Oracle Payroll
7 6 (0.27%) SAP FI/CO
7 6 (0.27%) SAP CO
7 6 (0.27%) SAP FI
8 5 (0.23%) Agresso
8 5 (0.23%) SAP Retail
9 4 (0.18%) thinkFolio
9 4 (0.18%) Maximo
9 4 (0.18%) Oracle Procure-to-Pay
10 3 (0.14%) Oracle Internet Expenses
10 3 (0.14%) SAP HR
10 3 (0.14%) SAP MII
10 3 (0.14%) Oracle iRecruitment
Cloud Services
1 49 (2.23%) Amazon AWS
2 36 (1.64%) SaaS
3 34 (1.54%) Microsoft Azure
4 31 (1.41%) PaaS
5 30 (1.36%) Office 365
6 25 (1.14%) IaaS
7 15 (0.68%) Cloud Computing
8 4 (0.18%) Yammer
9 3 (0.14%) AWS CloudFormation
9 3 (0.14%) Amazon EC2
10 2 (0.091%) Google Analytics
10 2 (0.091%) Google Apps
10 2 (0.091%) Virtual Private Cloud
10 2 (0.091%) Amazon CloudWatch
10 2 (0.091%) SuccessFactors
10 2 (0.091%) GitHub
10 2 (0.091%) Amazon ElastiCache
11 1 (0.045%) SoftLayer
11 1 (0.045%) Taleo
Communications & Networking
1 128 (5.82%) Firewall
2 116 (5.27%) WAN
3 110 (5.00%) LAN
4 77 (3.50%) TCP/IP
4 77 (3.50%) SAN
5 65 (2.95%) DNS
6 64 (2.91%) Internet
7 51 (2.32%) VPN
8 47 (2.14%) MPLS
9 46 (2.09%) NAS
10 43 (1.95%) Network Security
11 40 (1.82%) SSL
12 39 (1.77%) Cisco ASA
13 38 (1.73%) DHCP
14 33 (1.50%) Wireless
15 31 (1.41%) BGP
15 31 (1.41%) HTTP
16 28 (1.27%) OSPF
17 26 (1.18%) 3G
18 23 (1.04%) VLAN
Database & Business Intelligence
1 137 (6.22%) SQL Server
2 31 (1.41%) Relational Database
3 27 (1.23%) Data Warehouse
4 23 (1.04%) SQL Server Reporting Services
5 21 (0.95%) MySQL
6 20 (0.91%) SQL Server Integration Services
7 19 (0.86%) Big Data
8 18 (0.82%) SQL Server Analysis Services
9 16 (0.73%) SQL Server 2005
9 16 (0.73%) RDBMS
9 16 (0.73%) Oracle Database
10 15 (0.68%) SQL Server 2012
11 13 (0.59%) MongoDB
11 13 (0.59%) NoSQL
12 9 (0.41%) Hadoop
12 9 (0.41%) OLTP
12 9 (0.41%) Crystal Reports
12 9 (0.41%) Oracle BI EE
13 8 (0.36%) Oracle Reports
13 8 (0.36%) Oracle Database 11g
Development Applications
1 30 (1.36%) Git (software)
2 29 (1.32%) Subversion
3 20 (0.91%) JIRA
4 17 (0.77%) Jenkins
5 13 (0.59%) Visual Studio
6 9 (0.41%) TeamCity
7 8 (0.36%) Team Foundation Server
8 5 (0.23%) ClearCase
8 5 (0.23%) Maven
8 5 (0.23%) Introscope
9 4 (0.18%) Toad
10 3 (0.14%) ClearQuest
10 3 (0.14%) Selenium
11 2 (0.091%) Cucumber
11 2 (0.091%) Rational DOORS
11 2 (0.091%) Hudson
11 2 (0.091%) Psake
11 2 (0.091%) SQL Server Management Studio (SSMS)
11 2 (0.091%) LoadRunner
11 2 (0.091%) JMeter
General
1 459 (20.85%) Finance
2 180 (8.18%) Telecoms
3 98 (4.45%) Banking
4 72 (3.27%) Retail
5 54 (2.45%) Legal
6 38 (1.73%) Investment Banking
7 37 (1.68%) Manufacturing
8 33 (1.50%) Local Government
9 32 (1.45%) Marketing
10 28 (1.27%) Back Office
11 27 (1.23%) Law
12 25 (1.14%) Publishing
13 24 (1.09%) Pharmaceutical
14 18 (0.82%) Financial Institution
15 17 (0.77%) Billing
16 13 (0.59%) Front Office
16 13 (0.59%) Spanish Language
17 11 (0.50%) Automotive
18 8 (0.36%) Advertising
19 7 (0.32%) Games
Job Titles
1 405 (18.40%) Service Manager
2 345 (15.67%) Analyst
3 272 (12.36%) Delivery Manager
4 236 (10.72%) Services Delivery Manager
5 208 (9.45%) Project Manager
6 139 (6.32%) Architect
7 110 (5.00%) Consultant
8 109 (4.95%) Business Analyst
9 97 (4.41%) Service Analyst
10 72 (3.27%) Developer
11 65 (2.95%) Transition Manager
12 61 (2.77%) Support Analyst
13 59 (2.68%) Network Engineer
13 59 (2.68%) Administrator
14 54 (2.45%) Service Transition Manager
15 53 (2.41%) Support Engineer
16 48 (2.18%) IT Services Manager
17 40 (1.82%) Team Leader
18 35 (1.59%) Service Desk Analyst
18 35 (1.59%) Solutions Architect
Libraries, Frameworks & Software Standards
1 92 (4.18%) .NET
2 47 (2.14%) HTML
3 43 (1.95%) Web Services
4 39 (1.77%) Middleware
5 37 (1.68%) XML
6 27 (1.23%) CSS
7 25 (1.14%) REST
8 24 (1.09%) ASP.NET
9 19 (0.86%) .NET Framework
10 18 (0.82%) J2EE
11 17 (0.77%) SOAP
12 13 (0.59%) JSON
12 13 (0.59%) Django
13 12 (0.55%) Sass
14 10 (0.45%) HTML5
14 10 (0.45%) RESTful
15 9 (0.41%) WCF
16 8 (0.36%) Oracle Fusion
16 8 (0.36%) Java EE
16 8 (0.36%) TIBCO EMS
Miscellaneous
1 212 (9.63%) Analytical Skills
2 173 (7.86%) Management Information System
3 128 (5.82%) Data Centre
4 55 (2.50%) Computer Science
5 44 (2.00%) Statistics
6 36 (1.64%) PKI
7 32 (1.45%) NHS
8 31 (1.41%) Clustering
9 24 (1.09%) PMI
9 24 (1.09%) Hybrid Cloud
10 20 (0.91%) Replication
11 18 (0.82%) Freedom of Information
11 18 (0.82%) GIS
11 18 (0.82%) FMCG
12 17 (0.77%) Enterprise Software
13 16 (0.73%) User Experience
14 14 (0.64%) Performance Metrics
15 13 (0.59%) CMDB
15 13 (0.59%) Blackberry
16 12 (0.55%) Thin Client
Operating Systems
1 354 (16.08%) Windows
2 137 (6.22%) Linux
3 120 (5.45%) UNIX
4 82 (3.73%) Windows Server 2008
5 67 (3.04%) Windows 7
6 51 (2.32%) Windows Server 2003
7 37 (1.68%) Red Hat Enterprise Linux
8 32 (1.45%) Windows Server 2012
8 32 (1.45%) Solaris
9 27 (1.23%) Windows 8
10 21 (0.95%) Windows XP
11 19 (0.86%) AIX
12 16 (0.73%) CentOS
13 12 (0.55%) Android
14 10 (0.45%) Apple iOS
15 9 (0.41%) Mac OS X
15 9 (0.41%) Ubuntu
16 6 (0.27%) Windows Vista
16 6 (0.27%) Windows 2000 Server
17 4 (0.18%) Amazon Linux
Processes & Methodologies
1 942 (42.80%) ITIL
2 461 (20.95%) Service Management
3 432 (19.63%) Project Management
4 242 (11.00%) Change Management
5 218 (9.90%) PRINCE2
6 205 (9.31%) Stakeholder Management
7 189 (8.59%) Agile Software Development
8 140 (6.36%) Incident Management
9 139 (6.32%) Continuous Improvement
10 128 (5.82%) Problem Management
11 117 (5.32%) Migration
11 117 (5.32%) ITSM
12 92 (4.18%) Risk Management
13 91 (4.13%) Programme Management
14 86 (3.91%) Performance Management
15 81 (3.68%) Disaster Recovery
16 78 (3.54%) Coaching
17 77 (3.50%) Configuration Management
18 73 (3.32%) CRM
18 73 (3.32%) Business Continuity
Programming Languages
1 164 (7.45%) SQL
2 104 (4.73%) Java
3 47 (2.14%) C#
4 44 (2.00%) Python
5 43 (1.95%) C
6 41 (1.86%) JavaScript
7 31 (1.41%) Perl
8 30 (1.36%) PowerShell
9 26 (1.18%) Ruby
9 26 (1.18%) PHP
10 18 (0.82%) Shell Script
11 17 (0.77%) VB
12 14 (0.64%) Bash Shell
13 9 (0.41%) T-SQL
14 8 (0.36%) VBA
15 7 (0.32%) VB.NET
15 7 (0.32%) PL/SQL
16 6 (0.27%) VBScript
16 6 (0.27%) R
17 5 (0.23%) Scala
Qualifications
1 268 (12.18%) Security Cleared
2 210 (9.54%) Degree
3 185 (8.41%) SC Cleared
4 159 (7.22%) ITIL Certification
5 99 (4.50%) Cisco Certification
6 55 (2.50%) CCNP
7 52 (2.36%) PMI Certification
7 52 (2.36%) DV Cleared
8 51 (2.32%) CCNA
9 49 (2.23%) Microsoft Certification
10 39 (1.77%) MCSE
10 39 (1.77%) ITIL Foundation Certificate
11 31 (1.41%) PMP
12 27 (1.23%) PRINCE2 Certification
13 24 (1.09%) MCP
13 24 (1.09%) PRINCE2 Practitioner
14 17 (0.77%) CISSP
15 16 (0.73%) CISM
16 14 (0.64%) HND
16 14 (0.64%) CCIE
Quality Assurance & Compliance
1 280 (12.72%) SLA
2 81 (3.68%) QA
3 39 (1.77%) ISO/IEC 27001
4 16 (0.73%) COBIT
4 16 (0.73%) ISO 9001
5 9 (0.41%) Sarbanes-Oxley
5 9 (0.41%) JSP 440
5 9 (0.41%) PCI DSS
6 5 (0.23%) ISO/IEC 20000
7 3 (0.14%) ISO 14001
8 2 (0.091%) Data Quality
8 2 (0.091%) P3O
9 1 (0.045%) EMIR
9 1 (0.045%) Dodd-Frank
9 1 (0.045%) COSO
9 1 (0.045%) BS25999
9 1 (0.045%) ISO 8583
9 1 (0.045%) BS15000
9 1 (0.045%) GxP
System Software
1 160 (7.27%) Active Directory
2 93 (4.23%) VMware Infrastructure
3 48 (2.18%) vSphere
4 32 (1.45%) Hyper-V
5 24 (1.09%) vCloud
6 18 (0.82%) XenApp
7 13 (0.59%) VMware ESX
8 12 (0.55%) ISA Server
9 9 (0.41%) XenDesktop
9 9 (0.41%) VMware ESXi
10 8 (0.36%) UAG
10 8 (0.36%) Samba
11 7 (0.32%) Oracle RAC
12 6 (0.27%) VMware Workstation
13 5 (0.23%) Microsoft App-V
13 5 (0.23%) Firmware
13 5 (0.23%) NFS
13 5 (0.23%) Varnish
13 5 (0.23%) XenServer
14 4 (0.18%) Veritas Cluster Server
Systems Management
1 45 (2.04%) Puppet
2 43 (1.95%) SCCM
3 38 (1.73%) Opscode Chef
4 24 (1.09%) SCOM
5 19 (0.86%) ZABBIX
6 17 (0.77%) SCOrch
7 15 (0.68%) Control-M
8 10 (0.45%) Tivoli Storage Manager
8 10 (0.45%) McAfee ePO
9 9 (0.41%) SCSM
10 8 (0.36%) Graphite
10 8 (0.36%) vMotion
11 7 (0.32%) Norton AntiVirus
12 6 (0.27%) Nagios
13 5 (0.23%) Tivoli
13 5 (0.23%) CA Wily
13 5 (0.23%) SolarWinds Orion
13 5 (0.23%) Kibana
13 5 (0.23%) XenMobile
14 4 (0.18%) StatsD
Vendors
1 309 (14.04%) Microsoft
2 205 (9.31%) Cisco
3 169 (7.68%) VMware
4 149 (6.77%) Oracle
5 127 (5.77%) Citrix
6 117 (5.32%) SAP
7 102 (4.63%) HP
8 49 (2.23%) Red Hat
9 48 (2.18%) Juniper
9 48 (2.18%) CheckPoint
10 45 (2.04%) Remedy
11 40 (1.82%) McAfee
12 37 (1.68%) F5
13 36 (1.64%) IBM
14 33 (1.50%) Symantec
15 31 (1.41%) NetApp
16 29 (1.32%) BMC
17 26 (1.18%) Dell
18 25 (1.14%) Ericsson
19 23 (1.04%) Lotus
Coventry, West Midlands (County)
Synergize Consulting
Rate: From £600 to £650 per day
Posted: 1 hour ago
Macclesfield, Cheshire
HAYS INFORMATION TECHNOLOGY
Rate: Market Rate
Posted: 3 hours ago
City, London
Oscar Associates (UK) Ltd
Rate: £250 - £340 per annum
Posted: 3 hours ago
Bromley, Kent
HAYS INFORMATION TECHNOLOGY
Rate: £250.00 per annum
Posted: 4 hours ago
Surrey
Intapeople
Rate: £350 - £400 per day
Posted: 6 hours ago
Cheshire
Lorien Resourcing
Rate: Market rates
Posted: Yesterday
London
Montash
Rate: £550 - £700 per day + Negotiable
Posted: Yesterday
Middlesex
Hays Finance Technology
Rate: £375.00 - £425.00 per annum
Posted: Yesterday
City, London
Michael Bailey Associates
Rate: Market Rates
Posted: Yesterday
Bristol, Avon
Blue Personnel
Rate: Negotiable
Posted: 4 days ago
Milton Keynes, Buckinghamshire
LA International
Rate: £350 - £400 per day
Posted: 4 days ago
Bordon, Hampshire
Experis Ltd
Rate: £45000.00 - £50000.00 per annum + Benefits + Retention bonus
Posted: 4 days ago
Swindon, Wiltshire
LA International
Rate: £500 per day
Posted: 5 days ago
City, London
Eutopia Solutions Ltd
Rate: £300 - £500 per day
Posted: 5 days ago
South West
People Source Consulting
Rate: £350 - £450 per day
Posted: 5 days ago
Halifax, West Yorkshire
HAYS INFORMATION TECHNOLOGY
Rate: £350.00 - £400.00 per annum + Negotiable
Posted: 5 days ago
City, London
McGregor Boyall
Rate: £35000 - £45000 per annum
Posted: 5 days ago
London
Proactive Appointments
Rate: From £450 to £500 per day
Posted: 5 days ago
City, London
Thebes IT
Posted: 6 days ago
Brentwood, Essex
IFDS
Rate: competitive
Posted: 6 days ago