The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Services Delivery
Rank 70 87 92
Rank change year-on-year
+17 +5
Contract jobs citing Service Delivery 1218 1008 875
As % of all contract IT jobs located in England 2.56% 2.20% 2.15%
As % of the Processes & Methodologies category 3.36% 2.92% 2.93%
Number of daily rates quoted 698 540 462
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£388 £400 £375
Average daily rate % change year-on-year
-3.12% +6.66%
90% offered a daily rate of more than £237 £238 £213
10% offered a daily rate of more than £525 £525 £525
UK excluding London average daily rate £375 £375 £340
% change year-on-year
- +10.29%
Number of hourly rates quoted 48 36 43
Average hourly rate £17.50 £15.00 £19.00
Average hourly rate % change year-on-year
+16.66% -21.05%
90% offered a hourly rate of more than £10.89 £9.65 £10.60
10% offered a hourly rate of more than £49.50 £46.25 £40.96
UK excluding London average hourly rate £14.57 £13.00 £18.00
% change year-on-year
+12.07% -27.77%
Service Delivery
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the England region.

Processes & Methodologies Category
England
Contract IT job ads with a match in the
Processes & Methodologies category
36276 34482 29909
As % of all contract IT jobs located in England 76.17% 75.38% 73.44%
Number of daily rates quoted 23210 21106 18166
Average daily rate £425 £408 £400
Average daily rate % change year-on-year
+4.29% +1.87%
90% offered a daily rate of more than £285 £275 £275
10% offered a daily rate of more than £575 £575 £575
UK excluding London average daily rate £400 £375 £363
% change year-on-year
+6.66% +3.44%
Number of hourly rates quoted 964 1079 1107
Average hourly rate £28.19 £27.50 £30.00
Average hourly rate % change year-on-year
+2.50% -8.33%
90% offered a hourly rate of more than £12.00 £12.33 £12.35
10% offered a hourly rate of more than £49.50 £47.50 £51.50
UK excluding London average hourly rate £30.00 £27.50 £31.50
% change year-on-year
+9.09% -12.69%

Service Delivery
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the England region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in England

Service Delivery
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the England region.

Service Delivery Daily Rate Trend in England

Service Delivery
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the England region over the 3 months to 27 February 2015.

Service Delivery Daily Rate Histogram in England

Service Delivery
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the England region.

Service Delivery Hourly Rate Trend in England

Service Delivery
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Delivery across the England region over the 3 months to 27 February 2015.

Service Delivery Hourly Rate Histogram in England

Service Delivery
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the England region over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +14 482 £400 - 147
South East +3 279 £358 -10.62% 77
East of England +31 81 £375 +36.36% 27
North West -16 81 £400 -5.88% 28
South West +3 78 £400 -4.76% 38
Yorkshire +14 71 £400 +23.07% 36
West Midlands -18 53 £355 +5.97% 24
East Midlands +24 48 £325 +18.18% 22
North East +12 33 £400 -20.00% 4
Midlands -8 1 £380 -20.00%
Service Delivery
UK

Service Delivery
Top 30 Related IT Skills in England

For the 6 months to 27 February 2015, IT contractor jobs across the England region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 1084 (44.68%) ITIL
2 535 (22.05%) Service Management
3 528 (21.76%) Finance
4 457 (18.84%) Windows
5 409 (16.86%) Project Management
6 386 (15.91%) Security Cleared
7 372 (15.33%) Microsoft
8 309 (12.74%) SLA
9 262 (10.80%) Analytical Skills
10 248 (10.22%) SC Cleared
11 244 (10.06%) MS Excel
12 242 (9.98%) Agile Software Development
13 231 (9.52%) Stakeholder Management
14 226 (9.32%) PRINCE2
15 223 (9.19%) Degree
16 219 (9.03%) Change Management
17 218 (8.99%) MS Office
18 216 (8.90%) Telecoms
19 211 (8.70%) SQL
20 208 (8.57%) Active Directory
21 200 (8.24%) Oracle
22 174 (7.17%) Management Information System
22 174 (7.17%) Cisco
23 170 (7.01%) Linux
23 170 (7.01%) VMware
24 155 (6.39%) UNIX
25 154 (6.35%) Incident Management
26 147 (6.06%) Java
27 146 (6.02%) ITIL Certification
28 139 (5.73%) Firewall

Service Delivery
Top Related IT Skills in England by Category

For the 6 months to 27 February 2015, IT contractor jobs across the England region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 112 (4.62%) SharePoint
2 72 (2.97%) MS Exchange
3 49 (2.02%) IIS
4 47 (1.94%) Apache
5 36 (1.48%) Lync
6 33 (1.36%) Exchange Server 2010
7 30 (1.24%) OpenStack
8 27 (1.11%) Exchange Server 2003
9 26 (1.07%) WebSphere
10 25 (1.03%) Tomcat
11 23 (0.95%) IBM Notes
12 21 (0.87%) SAS
13 15 (0.62%) WebLogic
13 15 (0.62%) Blackberry Enterprise Server
14 10 (0.41%) Oracle Workflow
14 10 (0.41%) Oracle SOA Suite
15 9 (0.37%) Exchange Server 2007
16 7 (0.29%) WebSphere Application Server
16 7 (0.29%) Lotus Domino
16 7 (0.29%) SharePoint 2010
Applications
1 244 (10.06%) MS Excel
2 218 (8.99%) MS Office
3 101 (4.16%) MS Visio
4 80 (3.30%) MS PowerPoint
5 75 (3.09%) MS Project
6 10 (0.41%) AutoCAD
7 3 (0.12%) Acrobat
8 2 (0.082%) Adobe Illustrator
9 1 (0.041%) InDesign
9 1 (0.041%) InfoPath
9 1 (0.041%) Spreadsheet
9 1 (0.041%) Stata
9 1 (0.041%) Photoshop
9 1 (0.041%) SPSS
Business Applications
1 38 (1.57%) Oracle EBS
2 30 (1.24%) Remedy ITSM
3 18 (0.74%) Oracle EBS R12
4 12 (0.49%) SAP Oil and Gas
5 10 (0.41%) SAP SD
6 9 (0.37%) Oracle Procure-to-Pay
7 8 (0.33%) SAP GRC
7 8 (0.33%) BusinessWorks
7 8 (0.33%) Oracle Payroll
8 7 (0.29%) Oracle ERP
9 6 (0.25%) SAP FI
9 6 (0.25%) Dynamics CRM
10 5 (0.21%) SAP Retail
10 5 (0.21%) Oracle Retail
11 4 (0.16%) ION MarketView
11 4 (0.16%) Oracle Internet Expenses
12 3 (0.12%) Oracle BPM
12 3 (0.12%) Oracle Payables
12 3 (0.12%) SAP FI/CO
12 3 (0.12%) SAP CO
Cloud Services
1 36 (1.48%) SaaS
2 20 (0.82%) Office 365
3 15 (0.62%) Microsoft Azure
4 14 (0.58%) PaaS
5 9 (0.37%) Amazon AWS
5 9 (0.37%) Cloud Computing
6 8 (0.33%) Google Apps
7 6 (0.25%) IaaS
8 5 (0.21%) GitHub
8 5 (0.21%) IBM Blueworks
9 4 (0.16%) Amazon EC2
10 3 (0.12%) IBM SmartCloud
10 3 (0.12%) Yammer
11 2 (0.082%) ElastiCache
11 2 (0.082%) Amazon ElastiCache
11 2 (0.082%) SuccessFactors
12 1 (0.041%) Amazon S3
12 1 (0.041%) Force.com
12 1 (0.041%) Taleo
Communications & Networking
1 139 (5.73%) Firewall
2 125 (5.15%) WAN
3 105 (4.33%) LAN
4 90 (3.71%) SAN
5 75 (3.09%) Internet
6 72 (2.97%) TCP/IP
7 70 (2.89%) DNS
8 60 (2.47%) MPLS
9 53 (2.18%) HTTP
10 46 (1.90%) BGP
11 43 (1.77%) VPN
12 38 (1.57%) DHCP
13 37 (1.53%) VoIP
13 37 (1.53%) Cisco ASA
14 36 (1.48%) OSPF
15 31 (1.28%) SSL
16 28 (1.15%) 3G
17 26 (1.07%) Cisco Nexus
18 25 (1.03%) Wireless
19 24 (0.99%) Network Security
Database & Business Intelligence
1 138 (5.69%) SQL Server
2 43 (1.77%) Oracle Database
3 32 (1.32%) Data Warehouse
4 26 (1.07%) Oracle Database 11g
5 24 (0.99%) NoSQL
6 23 (0.95%) SQL Server 2008
7 22 (0.91%) SQL Server Integration Services
7 22 (0.91%) MySQL
8 19 (0.78%) Data Mining
8 19 (0.78%) SQL Server Reporting Services
8 19 (0.78%) MongoDB
8 19 (0.78%) Apache Cassandra
9 17 (0.70%) SQL Server 2005
10 16 (0.66%) Oracle Reports
10 16 (0.66%) SQL Server Analysis Services
11 15 (0.62%) Crystal Reports
12 14 (0.58%) Relational Database
13 13 (0.54%) SAP BW
13 13 (0.54%) MS Access
14 12 (0.49%) DB2
Development Applications
1 37 (1.53%) Git (software)
2 30 (1.24%) Visual Studio
3 21 (0.87%) MSI
4 18 (0.74%) Maven
4 18 (0.74%) Jenkins
5 14 (0.58%) Subversion
6 11 (0.45%) Toad
7 9 (0.37%) Team Foundation Server
8 6 (0.25%) ClearCase
8 6 (0.25%) Introscope
9 5 (0.21%) ClearQuest
10 4 (0.16%) Oracle Forms
10 4 (0.16%) JUnit
10 4 (0.16%) JIRA
10 4 (0.16%) Cucumber
11 3 (0.12%) Selenium
11 3 (0.12%) TeamCity
11 3 (0.12%) VSS/SourceSafe
12 2 (0.082%) LoadRunner
12 2 (0.082%) TestDirector
General
1 528 (21.76%) Finance
2 216 (8.90%) Telecoms
3 128 (5.28%) Banking
4 88 (3.63%) Retail
5 77 (3.17%) Legal
6 37 (1.53%) Publishing
7 33 (1.36%) Marketing
8 32 (1.32%) Investment Banking
9 31 (1.28%) Law
9 31 (1.28%) Back Office
10 28 (1.15%) Manufacturing
11 25 (1.03%) Retail Banking
12 23 (0.95%) Local Government
13 21 (0.87%) Front Office
14 16 (0.66%) Pharmaceutical
14 16 (0.66%) Financial Institution
15 13 (0.54%) Billing
16 12 (0.49%) Military
17 11 (0.45%) Games
18 10 (0.41%) French Language
Job Titles
1 467 (19.25%) Service Manager
2 389 (16.03%) Analyst
3 347 (14.30%) Delivery Manager
4 319 (13.15%) Services Delivery Manager
5 194 (8.00%) Project Manager
6 138 (5.69%) Architect
7 132 (5.44%) Consultant
8 116 (4.78%) Service Analyst
9 99 (4.08%) Business Analyst
10 72 (2.97%) Developer
10 72 (2.97%) Support Analyst
11 60 (2.47%) Network Engineer
11 60 (2.47%) Transition Manager
12 53 (2.18%) Administrator
13 45 (1.85%) Service Desk Analyst
13 45 (1.85%) Support Engineer
13 45 (1.85%) Service Transition Manager
14 42 (1.73%) Team Leader
15 40 (1.65%) IT Services Manager
16 37 (1.53%) Solutions Architect
Libraries, Frameworks & Software Standards
1 98 (4.04%) .NET
2 72 (2.97%) Web Services
3 58 (2.39%) XML
4 38 (1.57%) Middleware
5 34 (1.40%) HTML
5 34 (1.40%) REST
6 29 (1.20%) .NET Framework
7 26 (1.07%) Oracle Fusion
8 25 (1.03%) JSON
9 20 (0.82%) ASP.NET
10 19 (0.78%) Java EE
11 14 (0.58%) CSS
11 14 (0.58%) J2EE
12 10 (0.41%) JSP
12 10 (0.41%) SOAP
12 10 (0.41%) Django
13 9 (0.37%) Application Packaging
13 9 (0.37%) WSDL
14 8 (0.33%) MDX
14 8 (0.33%) jQuery
Miscellaneous
1 262 (10.80%) Analytical Skills
2 174 (7.17%) Management Information System
3 78 (3.22%) Computer Science
4 61 (2.51%) Open Source
5 44 (1.81%) NHS
6 43 (1.77%) Clustering
7 31 (1.28%) Blackberry
8 27 (1.11%) Statistics
9 24 (0.99%) Data Protection Act
9 24 (0.99%) CMDB
9 24 (0.99%) User Experience
10 23 (0.95%) FMCG
11 21 (0.87%) Video Conferencing
12 19 (0.78%) Replication
13 17 (0.70%) GIS
13 17 (0.70%) Visualisation
13 17 (0.70%) Performance Metrics
13 17 (0.70%) Enterprise Software
14 16 (0.66%) PKI
15 15 (0.62%) N-Tier
Operating Systems
1 457 (18.84%) Windows
2 170 (7.01%) Linux
3 155 (6.39%) UNIX
4 134 (5.52%) Windows Server 2008
5 105 (4.33%) Windows 7
6 76 (3.13%) Windows Server 2003
7 43 (1.77%) Windows XP
8 36 (1.48%) Red Hat Enterprise Linux
9 31 (1.28%) CentOS
10 29 (1.20%) AIX
11 28 (1.15%) Windows 8
12 27 (1.11%) Solaris
12 27 (1.11%) Windows Vista
13 26 (1.07%) Windows Server 2012
14 22 (0.91%) Ubuntu
15 17 (0.70%) Android
16 13 (0.54%) Apple iOS
17 11 (0.45%) Mac OS X
18 7 (0.29%) Windows 2000
19 6 (0.25%) Mac OS X Server
Processes & Methodologies
1 1084 (44.68%) ITIL
2 535 (22.05%) Service Management
3 409 (16.86%) Project Management
4 242 (9.98%) Agile Software Development
5 231 (9.52%) Stakeholder Management
6 226 (9.32%) PRINCE2
7 219 (9.03%) Change Management
8 154 (6.35%) Incident Management
9 132 (5.44%) Problem Management
10 129 (5.32%) Continuous Improvement
11 122 (5.03%) Risk Management
12 119 (4.91%) Migration
13 112 (4.62%) Configuration Management
14 110 (4.53%) Disaster Recovery
15 107 (4.41%) Performance Management
16 105 (4.33%) ITSM
17 94 (3.87%) ITIL V3
18 83 (3.42%) Business Continuity
19 79 (3.26%) Business Intelligence
20 76 (3.13%) Programme Management
Programming Languages
1 211 (8.70%) SQL
2 147 (6.06%) Java
3 69 (2.84%) C#
4 50 (2.06%) C
5 48 (1.98%) Python
6 47 (1.94%) PowerShell
7 37 (1.53%) PHP
8 35 (1.44%) JavaScript
9 33 (1.36%) VB
9 33 (1.36%) Ruby
10 29 (1.20%) VBScript
11 28 (1.15%) Perl
12 26 (1.07%) PL/SQL
13 21 (0.87%) VBA
14 20 (0.82%) VB.NET
15 19 (0.78%) Shell Script
16 12 (0.49%) Scala
16 12 (0.49%) Bash Shell
17 9 (0.37%) T-SQL
18 5 (0.21%) R
Qualifications
1 386 (15.91%) Security Cleared
2 248 (10.22%) SC Cleared
3 223 (9.19%) Degree
4 146 (6.02%) ITIL Certification
5 97 (4.00%) DV Cleared
6 84 (3.46%) Cisco Certification
7 53 (2.18%) CCNP
8 52 (2.14%) Microsoft Certification
9 43 (1.77%) ISEB
10 42 (1.73%) CCNA
10 42 (1.73%) VCP4
11 41 (1.69%) ITIL Foundation Certificate
12 36 (1.48%) MCP
12 36 (1.48%) MCSE
13 34 (1.40%) PRINCE2 Practitioner
14 32 (1.32%) PMI Certification
15 30 (1.24%) PRINCE2 Certification
16 21 (0.87%) HND
17 20 (0.82%) PMP
18 18 (0.74%) CISSP
Quality Assurance & Compliance
1 309 (12.74%) SLA
2 65 (2.68%) QA
3 21 (0.87%) Sarbanes-Oxley
3 21 (0.87%) COBIT
4 20 (0.82%) ISO/IEC 27001
5 15 (0.62%) ISO 9001
5 15 (0.62%) JSP 440
6 4 (0.16%) PCI DSS
7 3 (0.12%) ISO 14001
8 2 (0.082%) BS15000
8 2 (0.082%) ISO 9000
8 2 (0.082%) Basel III
8 2 (0.082%) Solvency II
8 2 (0.082%) EMIR
8 2 (0.082%) Dodd-Frank
8 2 (0.082%) BS25999
9 1 (0.041%) ISO/IEC 20000
9 1 (0.041%) COREP
9 1 (0.041%) FINREP
9 1 (0.041%) GAMP
System Software
1 208 (8.57%) Active Directory
2 106 (4.37%) VMware Infrastructure
3 53 (2.18%) vSphere
4 52 (2.14%) Hyper-V
5 29 (1.20%) vCloud
6 19 (0.78%) XenDesktop
7 18 (0.74%) VMware ESX
8 16 (0.66%) XenApp
9 15 (0.62%) Samba
10 14 (0.58%) VMware ESXi
11 13 (0.54%) Microsoft App-V
12 10 (0.41%) VMware Workstation
13 9 (0.37%) Terminal Services
14 7 (0.29%) XenServer
15 6 (0.25%) Firmware
16 4 (0.16%) Terminal Server
17 3 (0.12%) Oracle RMAN
17 3 (0.12%) Microsoft Virtual Server
17 3 (0.12%) Oracle RAC
17 3 (0.12%) Forefront TMG
Systems Management
1 67 (2.76%) SCCM
2 43 (1.77%) Opscode Chef
3 42 (1.73%) Puppet
4 33 (1.36%) SCOM
5 27 (1.11%) ZABBIX
6 24 (0.99%) OpenView Configuration Management
7 18 (0.74%) Nagios
7 18 (0.74%) Backup Exec
8 16 (0.66%) Zenoss
8 16 (0.66%) Kibana
8 16 (0.66%) Graylog
8 16 (0.66%) Graphite
9 15 (0.62%) OVSD
9 15 (0.62%) Tivoli Storage Manager
10 11 (0.45%) Systems Management Server (SMS)
11 9 (0.37%) Tivoli
11 9 (0.37%) FortiGate
12 8 (0.33%) OpenView
12 8 (0.33%) Norton AntiVirus
12 8 (0.33%) WhatsUp Gold
Vendors
1 372 (15.33%) Microsoft
2 200 (8.24%) Oracle
3 174 (7.17%) Cisco
4 170 (7.01%) VMware
5 111 (4.58%) HP
6 105 (4.33%) SAP
7 103 (4.25%) Citrix
8 62 (2.56%) McAfee
9 53 (2.18%) CheckPoint
10 51 (2.10%) F5
11 50 (2.06%) Red Hat
12 49 (2.02%) Remedy
13 46 (1.90%) IBM
14 43 (1.77%) Juniper
15 35 (1.44%) BMC
16 31 (1.28%) Symantec
17 30 (1.24%) Ericsson
17 30 (1.24%) Lotus
18 28 (1.15%) Perforce
18 28 (1.15%) Salesforce.com
East London
Randstad Technologies
Rate: £0.00 per annum
Posted: 26 minutes ago
Reading, Berkshire
Global Technology Solutions Ltd
Rate: £23000 per annum + pro rata for 6 month ftc
Posted: 27 minutes ago
Sutton, Surrey
Reed Business Information Ltd
Rate: From £120 to £160 per day direct - no agency margin
Posted: 8 hours ago
Bristol, Avon
LA International
Rate: £450 - £500 per day
Posted: Yesterday
Newcastle Upon Tyne, Tyne And Wear
Square One Resources
Rate: Market Rates
Posted: Yesterday
London
Empiric Solutions
Posted: Yesterday
City, London
Red10
Rate: £500 - £600 per day
Posted: Yesterday
Halifax, West Yorkshire
Calderdale Council
Rate: From £28,746 to £30,978 per annum
Posted: Yesterday
Halifax, West Yorkshire
Calderdale Council
Rate: From £25,440 to £29,558 per annum
Posted: Yesterday
Reading, Berkshire
Polar Recruitment
Rate: £0000 - £1111 per annum
Posted: Yesterday
Newcastle Upon Tyne, Tyne and Wear
Square One Resources
Rate: Unspecified
Posted: Yesterday
City, London
Red10
Rate: £450 - £550 per day
Posted: Yesterday
City, London
Experis Ltd
Rate: £450 - £500 per day
Posted: 2 days ago
London
TEKsystems
Rate: £400 - £500 per annum
Posted: 2 days ago
Reading, Berkshire
TEKsystems
Rate: £110 - £140 per day
Posted: 3 days ago
Derby, Derbyshire
Thebes IT
Posted: 3 days ago
London
Experis Ltd
Rate: £400.00 - £650.00 per day
Posted: 3 days ago
South West
Red10
Rate: £000 - £1 per day + market rate
Posted: 3 days ago
Harrogate, North Yorkshire
Experis Ltd
Rate: £400.00 - £450.00 per day
Posted: 4 days ago
Reading, Berkshire
TEKsystems
Rate: £120 - £140 per day
Posted: 4 days ago