The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the England region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 21 February 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
21 Feb 2017
Same period 2016 Same period 2015
Services Delivery
UK / England
Rank 118 107 74
Rank change year-on-year
-11 -33
Contract jobs citing Service Delivery 867 995 1203
As % of all contract IT jobs located in England 2.07% 2.12% 2.56%
As % of the Processes & Methodologies category 2.51% 2.56% 3.22%
Number of daily rates quoted 564 629 709
Median daily rate £425 £400 £390
Median daily rate % change year-on-year
+6.25% +2.56%
90% offered a daily rate of more than £227 £250 £237
10% offered a daily rate of more than £575 £575 £550
UK excluding London median daily rate £400 £375 £375
% change year-on-year
+6.66% -
Number of hourly rates quoted 24 31 51
Median hourly rate £17.75 £15.71 £17.75
Median hourly rate % change year-on-year
+13.00% -11.49%
90% offered a hourly rate of more than £8.97 £7.68 £10.50
10% offered a hourly rate of more than £32.23 £47.91 £48.80
UK excluding London median hourly rate £16.00 £21.50 £15.16
% change year-on-year
-25.58% +41.82%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the England region.

Processes & Methodologies Category
England
Contract IT job ads with a match in the
Processes & Methodologies category
34591 38854 37356
As % of all contract IT jobs located in England 82.76% 82.81% 79.64%
Number of daily rates quoted 23092 25730 24027
Median daily rate £450 £430 £425
Median daily rate % change year-on-year
+4.65% +1.17%
90% offered a daily rate of more than £300 £300 £285
10% offered a daily rate of more than £600 £600 £585
UK excluding London median daily rate £410 £400 £400
% change year-on-year
+2.50% -
Number of hourly rates quoted 889 1061 1006
Median hourly rate £35.75 £37.50 £26.00
Median hourly rate % change year-on-year
-4.66% +44.23%
90% offered a hourly rate of more than £13.00 £12.87 £12.00
10% offered a hourly rate of more than £54.10 £56.30 £47.50
UK excluding London median hourly rate £35.75 £40.00 £27.50
% change year-on-year
-10.62% +45.45%

Service Delivery
Jobs Demand Trend in England

The demand trend of contract jobs across the England region citing Service Delivery as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in England

Service Delivery
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the England region.

Service Delivery Daily Rate Trend in England

Service Delivery
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the England region over the 3 months to 21 February 2017.

Service Delivery Daily Rate Histogram in England

Service Delivery
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the England region.

Service Delivery Hourly Rate Trend in England

Service Delivery
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Delivery across the England region over the 3 months to 21 February 2017.

Service Delivery Hourly Rate Histogram in England

Service Delivery
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the England region over the 3 months to 21 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -7 340 £465 +3.33% 82
South East -14 147 £411 +5.38% 48
Yorkshire +17 72 £425 -19.04% 10
South West -15 70 £375 +7.14% 14
East of England +18 65 £413 +4.43% 18
North East +1 57 £400 -4.76% 7
West Midlands -2 56 £401 +23.23% 21
North West -20 36 £375 +7.06% 21
East Midlands 0 22 £390 +5.40% 12
Midlands - 1 - -
Service Delivery
UK

Service Delivery
Top 30 Related IT Skills in England

For the 6 months to 21 February 2017, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region with a requirement for Service Delivery.

1 685 (36.42%) ITIL
2 404 (21.48%) Finance
3 371 (19.72%) Service Management
4 358 (19.03%) Agile Software Development
5 355 (18.87%) Project Management
6 299 (15.90%) Security Cleared
7 296 (15.74%) Windows
8 238 (12.65%) SLA
9 236 (12.55%) Microsoft
10 204 (10.85%) Change Management
11 200 (10.63%) Service Design
12 197 (10.47%) SC Cleared
13 193 (10.26%) Stakeholder Management
14 174 (9.25%) Analytical Skills
15 162 (8.61%) Problem Management
16 152 (8.08%) Active Directory
17 151 (8.03%) MS Excel
18 143 (7.60%) Degree
19 139 (7.39%) PRINCE2
19 139 (7.39%) ITIL V3
20 134 (7.12%) Continuous Improvement
21 130 (6.91%) Linux
22 127 (6.75%) ITSM
23 126 (6.70%) Management Information System
24 124 (6.59%) Cisco
25 122 (6.49%) SQL
25 122 (6.49%) MS Office
26 107 (5.69%) Unix
26 107 (5.69%) Data Centre
27 105 (5.58%) ITIL Certification

Service Delivery
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 67 (3.56%) SharePoint
2 37 (1.97%) IIS
3 34 (1.81%) MS Exchange
4 26 (1.38%) WebSphere
5 24 (1.28%) CMS
6 21 (1.12%) Skype for Business
7 19 (1.01%) Confluence
8 14 (0.74%) OpenStack
9 13 (0.69%) Apache
10 12 (0.64%) Exchange Server 2010
10 12 (0.64%) WebLogic
11 10 (0.53%) IBM Domino
11 10 (0.53%) SAS
11 10 (0.53%) SharePoint 2013
12 9 (0.48%) Oracle SOA Suite
13 7 (0.37%) Joomla!
13 7 (0.37%) Tomcat
13 7 (0.37%) Tuxedo
13 7 (0.37%) WebSphere Application Server
13 7 (0.37%) WordPress
Applications
1 151 (8.03%) MS Excel
2 122 (6.49%) MS Office
3 30 (1.59%) MS PowerPoint
3 30 (1.59%) MS Project
4 29 (1.54%) MS Visio
5 14 (0.74%) Spreadsheet
6 6 (0.32%) Photoshop
7 5 (0.27%) Adobe After Effects
8 3 (0.16%) Adobe Illustrator
8 3 (0.16%) InVision
9 2 (0.11%) Adobe Premiere
9 2 (0.11%) InfoPath
10 1 (0.053%) Acrobat
10 1 (0.053%) Adobe Creative Suite
10 1 (0.053%) Open Workbench
Business Applications
1 14 (0.74%) SAP Oil and Gas
2 13 (0.69%) Remedy ITSM
3 6 (0.32%) Dynamics CRM
4 4 (0.21%) Eloqua
4 4 (0.21%) Oracle EBS
4 4 (0.21%) PeopleSoft HRMS
4 4 (0.21%) SAP Business ByDesign
5 3 (0.16%) OpenText MBPM
5 3 (0.16%) SAP ERP
6 2 (0.11%) Dynamics AX
6 2 (0.11%) OpenText VIM for SAP
6 2 (0.11%) Oracle Financials
6 2 (0.11%) Primavera
6 2 (0.11%) SAP MDG
6 2 (0.11%) SAP MM
6 2 (0.11%) SAP SRM
6 2 (0.11%) WebTrends
7 1 (0.053%) IBM Operational Decision Manager
7 1 (0.053%) Oracle Retail
7 1 (0.053%) Workday HCM
Cloud Services
1 56 (2.98%) Microsoft Azure
2 51 (2.71%) Office 365
3 49 (2.60%) Amazon AWS
4 26 (1.38%) IaaS
5 22 (1.17%) SaaS
6 20 (1.06%) PaaS
7 14 (0.74%) Cloud Computing
8 8 (0.43%) OneDrive
9 6 (0.32%) GitHub
10 5 (0.27%) SuccessFactors
11 4 (0.21%) Google Analytics
12 3 (0.16%) Yammer
13 2 (0.11%) Adobe Creative Cloud
13 2 (0.11%) IBM Cloud
13 2 (0.11%) Mimecast
13 2 (0.11%) SoftLayer
13 2 (0.11%) Taleo
13 2 (0.11%) Veeva
14 1 (0.053%) Azure Active Directory
14 1 (0.053%) Oracle CX
Communications & Networking
1 77 (4.09%) Firewall
2 68 (3.62%) WAN
3 64 (3.40%) Internet
4 61 (3.24%) DNS
5 57 (3.03%) SAN
6 56 (2.98%) LAN
7 47 (2.50%) VPN
8 40 (2.13%) DHCP
9 39 (2.07%) Wireless
10 33 (1.75%) TCP/IP
11 29 (1.54%) Intranet
12 24 (1.28%) Cisco ASA
13 23 (1.22%) NAS
14 22 (1.17%) Network Security
14 22 (1.17%) SSL
15 19 (1.01%) VoIP
16 18 (0.96%) Cisco Nexus
16 18 (0.96%) MPLS
17 17 (0.90%) FTP
17 17 (0.90%) HTTP
Database & Business Intelligence
1 86 (4.57%) SQL Server
2 24 (1.28%) Oracle Database
2 24 (1.28%) Relational Database
3 17 (0.90%) Big Data
3 17 (0.90%) SQL Server Reporting Services
4 16 (0.85%) Hadoop
5 14 (0.74%) MongoDB
6 12 (0.64%) Data Warehouse
7 11 (0.58%) NoSQL
7 11 (0.58%) SQL Server Integration Services
8 9 (0.48%) RDBMS
9 8 (0.43%) EDRMS
9 8 (0.43%) MySQL
9 8 (0.43%) PostgreSQL
10 7 (0.37%) Oracle Database 11g
10 7 (0.37%) SAP HANA
10 7 (0.37%) SQL Server 2008
10 7 (0.37%) SQL Server 2014
11 6 (0.32%) BusinessObjects
11 6 (0.32%) SQL Server 2012
Development Applications
1 45 (2.39%) Team Foundation Server
2 35 (1.86%) JIRA
3 27 (1.44%) TeamCity
4 26 (1.38%) Git (software)
5 21 (1.12%) Octopus Deploy
6 19 (1.01%) Subversion
7 15 (0.80%) Atlassian Bamboo
7 15 (0.80%) Jenkins
8 13 (0.69%) Vagrant
9 10 (0.53%) MSBuild
10 9 (0.48%) Hudson
11 7 (0.37%) MSI
11 7 (0.37%) NuGet
12 6 (0.32%) Bitbucket
12 6 (0.32%) Maven
12 6 (0.32%) Travis CI
12 6 (0.32%) Visual Studio
13 5 (0.27%) CircleCI
13 5 (0.27%) Gradle
13 5 (0.27%) gulp
General
1 404 (21.48%) Finance
2 94 (5.00%) Banking
3 90 (4.78%) Telecoms
4 80 (4.25%) Legal
5 51 (2.71%) Marketing
6 41 (2.18%) Retail
7 31 (1.65%) Back Office
8 25 (1.33%) Law
9 23 (1.22%) Manufacturing
10 20 (1.06%) Financial Institution
11 18 (0.96%) Billing
12 15 (0.80%) Investment Banking
12 15 (0.80%) Pharmaceutical
13 14 (0.74%) Publishing
14 13 (0.69%) Electronics
14 13 (0.69%) Local Government
15 11 (0.58%) French Language
16 9 (0.48%) Advertising
16 9 (0.48%) Automotive
17 8 (0.43%) Military
Job Titles
1 302 (16.06%) Service Manager
2 269 (14.30%) Analyst
3 226 (12.01%) Delivery Manager
4 204 (10.85%) Services Delivery Manager
5 137 (7.28%) Architect
6 103 (5.48%) Project Manager
7 101 (5.37%) IT Manager
8 88 (4.68%) Developer
9 82 (4.36%) Service Analyst
10 76 (4.04%) Business Analyst
11 59 (3.14%) Consultant
11 59 (3.14%) Service Architect
12 58 (3.08%) Support Engineer
13 57 (3.03%) Administrator
14 51 (2.71%) Transition Manager
15 48 (2.55%) ITIL Manager
15 48 (2.55%) Operations Manager
16 45 (2.39%) Infrastructure Manager
17 43 (2.29%) Service Transition Manager
18 42 (2.23%) IT Services Manager
Libraries, Frameworks & Software Standards
1 70 (3.72%) Web Services
2 53 (2.82%) .NET
3 44 (2.34%) HTML
4 42 (2.23%) CSS
5 37 (1.97%) Middleware
6 29 (1.54%) XML
7 21 (1.12%) jQuery
8 20 (1.06%) JSON
9 18 (0.96%) ASP.NET
9 18 (0.96%) REST
10 16 (0.85%) Node.js
11 13 (0.69%) HTML5
11 13 (0.69%) IBM Integration Bus
12 11 (0.58%) ISPF
13 8 (0.43%) RESTful
13 8 (0.43%) SignalR
13 8 (0.43%) Spring
14 7 (0.37%) React
14 7 (0.37%) SOAP
15 6 (0.32%) .NET Framework
Miscellaneous
1 174 (9.25%) Analytical Skills
2 126 (6.70%) Management Information System
3 107 (5.69%) Data Centre
4 50 (2.66%) User Experience
5 22 (1.17%) Computer Science
5 22 (1.17%) Smartphone
6 20 (1.06%) Virtual Team
7 19 (1.01%) PMI
8 18 (0.96%) CMDB
8 18 (0.96%) iSeries
8 18 (0.96%) NHS
9 17 (0.90%) Clustering
10 16 (0.85%) Enterprise Storage
10 16 (0.85%) Tandem
10 16 (0.85%) Video Conferencing
11 15 (0.80%) Client/Server
11 15 (0.80%) Fat Client
11 15 (0.80%) Thin Client
12 14 (0.74%) Mainframe
13 13 (0.69%) Blackberry
Operating Systems
1 296 (15.74%) Windows
2 130 (6.91%) Linux
3 107 (5.69%) Unix
4 101 (5.37%) Windows Server
5 67 (3.56%) Windows 7
6 46 (2.45%) Windows Server 2012
7 44 (2.34%) Windows Server 2008
8 40 (2.13%) AIX
9 35 (1.86%) Solaris
10 34 (1.81%) Red Hat Enterprise Linux
11 32 (1.70%) Windows Server 2003
12 17 (0.90%) Android
13 14 (0.74%) Windows 8
14 12 (0.64%) Apple iOS
14 12 (0.64%) Windows XP
15 11 (0.58%) CentOS
15 11 (0.58%) Mac OS X
15 11 (0.58%) Windows 10
16 9 (0.48%) Windows 2000
16 9 (0.48%) zOS
Processes & Methodologies
1 685 (36.42%) ITIL
2 371 (19.72%) Service Management
3 358 (19.03%) Agile Software Development
4 355 (18.87%) Project Management
5 204 (10.85%) Change Management
6 200 (10.63%) Service Design
7 193 (10.26%) Stakeholder Management
8 162 (8.61%) Problem Management
9 139 (7.39%) ITIL V3
9 139 (7.39%) PRINCE2
10 134 (7.12%) Continuous Improvement
11 127 (6.75%) ITSM
12 104 (5.53%) Scrum
13 90 (4.78%) Incident Management
14 88 (4.68%) DevOps
15 86 (4.57%) Configuration Management
16 78 (4.15%) Open Source
17 77 (4.09%) Mentoring
17 77 (4.09%) Release Management
18 76 (4.04%) Migration
Programming Languages
1 122 (6.49%) SQL
2 70 (3.72%) Java
3 57 (3.03%) JavaScript
4 52 (2.76%) PowerShell
5 38 (2.02%) Python
6 29 (1.54%) C
7 25 (1.33%) C#
8 24 (1.28%) Bash Shell
8 24 (1.28%) Perl
8 24 (1.28%) Ruby
9 21 (1.12%) PHP
10 15 (0.80%) T-SQL
11 13 (0.69%) C++
11 13 (0.69%) Shell Script
12 11 (0.58%) JCL
13 7 (0.37%) Scala
13 7 (0.37%) VBScript
14 5 (0.27%) Groovy
15 4 (0.21%) ActionScript
15 4 (0.21%) COBOL
Qualifications
1 299 (15.90%) Security Cleared
2 197 (10.47%) SC Cleared
3 143 (7.60%) Degree
4 105 (5.58%) ITIL Certification
5 57 (3.03%) DV Cleared
6 52 (2.76%) Cisco Certification
7 40 (2.13%) BPSS Clearance
8 35 (1.86%) Microsoft Certification
9 31 (1.65%) ITIL Foundation Certificate
10 30 (1.59%) PMI Certification
11 28 (1.49%) PMP
12 26 (1.38%) CCNA
12 26 (1.38%) DBS Check
13 25 (1.33%) CCNP
14 24 (1.28%) ISEB
15 23 (1.22%) MCSE
16 18 (0.96%) CCIE
17 14 (0.74%) MCP
18 13 (0.69%) CISM
18 13 (0.69%) CISSP
Quality Assurance & Compliance
1 238 (12.65%) SLA
2 65 (3.46%) QA
3 35 (1.86%) Disclosure Scotland
4 17 (0.90%) Data Quality
5 13 (0.69%) PCI DSS
6 9 (0.48%) ISO/IEC 27001
7 6 (0.32%) MiFID
8 5 (0.27%) GDPR
8 5 (0.27%) Sarbanes-Oxley
9 4 (0.21%) PMBOK
10 3 (0.16%) COBIT
10 3 (0.16%) GxP
10 3 (0.16%) ISO 9001
11 2 (0.11%) Dodd-Frank
11 2 (0.11%) EMIR
11 2 (0.11%) GAMP
11 2 (0.11%) HMG Security Policy Framework
11 2 (0.11%) Solvency II
12 1 (0.053%) CRD IV
12 1 (0.053%) ISO 9000
System Software
1 152 (8.08%) Active Directory
2 65 (3.46%) VMware Infrastructure
3 20 (1.06%) Docker
4 19 (1.01%) XenApp
5 18 (0.96%) VMware ESX
6 17 (0.90%) Microsoft App-V
7 16 (0.85%) vSphere
8 15 (0.80%) Veritas Cluster Server
9 14 (0.74%) Firmware
9 14 (0.74%) Veritas File System
9 14 (0.74%) Virtual Machines
10 12 (0.64%) Hyper-V
11 11 (0.58%) Time Sharing Option
12 9 (0.48%) Samba
12 9 (0.48%) Virtual Desktop
13 7 (0.37%) GFS2
13 7 (0.37%) GlusterFS
13 7 (0.37%) OCFS2
13 7 (0.37%) ProxySG
13 7 (0.37%) XenDesktop
Systems Management
1 36 (1.91%) SCCM
2 35 (1.86%) Puppet
3 25 (1.33%) Opscode Chef
4 22 (1.17%) Ansible
5 17 (0.90%) NetBackup
6 10 (0.53%) Tivoli Storage Manager
7 9 (0.48%) EMC NetWorker
8 8 (0.43%) SCOM
9 7 (0.37%) CFEngine
9 7 (0.37%) Failover Clustering
9 7 (0.37%) SELinux
10 6 (0.32%) Backup Exec
10 6 (0.32%) Kubernetes
10 6 (0.32%) SafeCom
10 6 (0.32%) Tivoli
11 5 (0.27%) MOM
11 5 (0.27%) OpenView Configuration Management
11 5 (0.27%) Systems Management Server (SMS)
12 4 (0.21%) DameWare
12 4 (0.21%) EdgeSight
Vendors
1 236 (12.55%) Microsoft
2 124 (6.59%) Cisco
3 100 (5.32%) VMware
4 98 (5.21%) Oracle
5 82 (4.36%) Citrix
6 68 (3.62%) SAP
7 67 (3.56%) ServiceNow
8 65 (3.46%) IBM
9 54 (2.87%) HP
10 52 (2.76%) Red Hat
11 33 (1.75%) Apple
12 32 (1.70%) F5
13 27 (1.44%) Juniper
14 26 (1.38%) Remedy
15 24 (1.28%) Sun
16 23 (1.22%) CheckPoint
17 22 (1.17%) EMC
18 20 (1.06%) Symantec
18 20 (1.06%) Veritas
19 19 (1.01%) Dell
North London
Plan-net
Rate: Competitive rate
Posted: 15 hours ago
Chester, Cheshire
TEKsystems
Rate: £275 - £325 per day
Posted: Yesterday
London
Experis Ltd
Rate: £150.00 - £180.00 per day
Posted: Yesterday
London
CPS Group UK
Rate: £550 - £600 per day
Posted: 13 hours ago
Reading, Berkshire
zubito Ltd
Posted: Yesterday
Dereham, Norfolk and Spalding, Lincolnshire
Breckland Council and South Holland District Council
Rate: £42,534 - £48,417
Posted: Yesterday
Winchester, Hampshire
Polar Recruitment
Rate: £400 - £450 per annum
Posted: 5 days ago
Southampton, Hampshire
Salt
Rate: £0.00 - £300.00 per day
Posted: 6 days ago
London
McGregor Boyall
Posted: 4 days ago
Sheffield, South Yorkshire
AdRoc Group
Rate: £575 - £650 per annum
Posted: 5 days ago
Milton Keynes, Buckinghamshire
Pimlico Banks Recruitment
Rate: Up to £550 per day
Posted: 4 days ago
Fareham
aap3
Rate: negotiable based on exp
Posted: Yesterday
London
Recruitment Genius Ltd
Rate: £200 - £300 per day
Posted: Yesterday
City, London
Deerfoot IT Resources Ltd
Rate: £500 - £550 per annum
Posted: 13 hours ago
London
LA International
Posted: 6 days ago
North London
The Bridge Ltd
Rate: Market Rates
Posted: 6 days ago
Southampton, Hampshire
Hays Talent Solutions
Rate: £187.02 per day
Posted: 13 days ago
Birmingham, West Midlands (County)
Contingency Team
Posted: 11 days ago
Epsom, Surrey
Plan-net
Rate: Unspecified Competitive rate
Posted: 5 days ago
Aylesbury, Buckinghamshire
Absolute Solution
Posted: 6 days ago
Wiltshire
People Source Consulting
Rate: £350 - £375 per day
Posted: 23 days ago
Leicester, Leicestershire
Leicestershire Fire and Rescue
Rate: From £26,556 to £34,196 per annum
Posted: 13 days ago
London
People Source Consulting
Rate: £500 - £600 per day
Posted: 8 days ago
City, London
Thebes IT
Rate: £500 - £650 per day + dependent on experience
Posted: 5 days ago
Malmesbury, Wiltshire
Dyson
Posted: 19 days ago
Basingstoke, Hampshire
HAYS INFORMATION TECHNOLOGY
Rate: £11.00 - £12.00 per hour
Posted: 12 hours ago