The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 28 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Jul 2015
Same period 2014 Same period 2013
Services Delivery
Rank 95 78 120
Rank change year-on-year
-17 +42
Contract jobs citing Service Delivery 1077 1133 839
As % of all contract IT jobs located in England 2.08% 2.29% 1.81%
As % of the Processes & Methodologies category 2.68% 3.00% 2.40%
Number of daily rates quoted 674 681 425
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£400 £390 £375
Average daily rate % change year-on-year
+2.56% +4.00%
90% offered a daily rate of more than £225 £238 £200
10% offered a daily rate of more than £550 £550 £523
UK excluding London average daily rate £400 £375 £350
% change year-on-year
+6.66% +7.14%
Number of hourly rates quoted 29 51 20
Average hourly rate £18.50 £16.00 £19.05
Average hourly rate % change year-on-year
+15.62% -16.02%
90% offered a hourly rate of more than £12.00 £9.50 £12.35
10% offered a hourly rate of more than £30.60 £27.50 £39.00
UK excluding London average hourly rate £18.00 £14.25 £17.50
% change year-on-year
+26.31% -18.57%
Service Delivery
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the England region.

Processes & Methodologies Category
England
Contract IT job ads with a match in the
Processes & Methodologies category
40215 37779 34958
As % of all contract IT jobs located in England 77.82% 76.50% 75.22%
Number of daily rates quoted 26663 23855 21652
Average daily rate £420 £410 £413
Average daily rate % change year-on-year
+2.43% -0.60%
90% offered a daily rate of more than £288 £275 £275
10% offered a daily rate of more than £575 £575 £575
UK excluding London average daily rate £388 £375 £375
% change year-on-year
+3.33% -
Number of hourly rates quoted 1061 1097 1040
Average hourly rate £27.50 £25.00 £32.50
Average hourly rate % change year-on-year
+10.00% -23.07%
90% offered a hourly rate of more than £12.50 £12.62 £13.00
10% offered a hourly rate of more than £52.19 £45.00 £50.00
UK excluding London average hourly rate £30.00 £26.98 £31.00
% change year-on-year
+11.21% -12.98%

Service Delivery
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the England region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in England

Service Delivery
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the England region.

Service Delivery Daily Rate Trend in England

Service Delivery
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the England region over the 3 months to 28 July 2015.

Service Delivery Daily Rate Histogram in England

Service Delivery
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the England region.

Service Delivery Hourly Rate Trend in England

Service Delivery
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Delivery across the England region over the 3 months to 28 July 2015.

Service Delivery Hourly Rate Histogram in England

Service Delivery
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the England region over the 3 months to 28 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -6 410 £400 - 129
South East -18 236 £393 +4.66% 86
South West +21 101 £400 -5.21% 37
North West -16 84 £450 +28.57% 36
East of England -14 81 £325 -13.33% 29
West Midlands -19 47 £355 -2.06% 29
Yorkshire -48 45 £425 +11.84% 34
East Midlands +4 40 £400 -5.88% 17
North East -6 36 £500 +42.85% 3
Midlands -2 3 £550 +10.00%
Service Delivery
UK

Service Delivery
Top 30 Related IT Skills in England

For the 6 months to 28 July 2015, IT contractor jobs across the England region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 921 (42.05%) ITIL
2 475 (21.69%) Finance
3 454 (20.73%) Service Management
4 440 (20.09%) Project Management
5 353 (16.12%) Windows
6 319 (14.57%) Microsoft
7 266 (12.15%) SLA
7 266 (12.15%) Security Cleared
8 238 (10.87%) Change Management
9 223 (10.18%) PRINCE2
10 221 (10.09%) Cisco
11 209 (9.54%) Analytical Skills
12 199 (9.09%) Degree
13 197 (9.00%) Agile Software Development
14 193 (8.81%) Stakeholder Management
14 193 (8.81%) MS Excel
15 182 (8.31%) SC Cleared
16 180 (8.22%) SQL
16 180 (8.22%) VMware
17 178 (8.13%) Management Information System
18 176 (8.04%) ITIL Certification
19 171 (7.81%) MS Office
20 159 (7.26%) Active Directory
20 159 (7.26%) Telecoms
21 158 (7.21%) Oracle
22 149 (6.80%) SQL Server
23 147 (6.71%) Data Centre
24 136 (6.21%) Incident Management
25 133 (6.07%) Continuous Improvement
26 129 (5.89%) Firewall

Service Delivery
Top Related IT Skills in England by Category

For the 6 months to 28 July 2015, IT contractor jobs across the England region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 90 (4.11%) SharePoint
2 68 (3.11%) MS Exchange
3 63 (2.88%) IIS
4 32 (1.46%) Apache
5 30 (1.37%) Exchange Server 2010
6 29 (1.32%) Tomcat
7 28 (1.28%) Exchange Server 2007
8 25 (1.14%) Lync
9 21 (0.96%) IBM Notes
9 21 (0.96%) OpenStack
10 20 (0.91%) JBoss
11 19 (0.87%) WebLogic
12 16 (0.73%) WebSphere
13 11 (0.50%) Exchange Server 2003
14 10 (0.46%) Confluence
15 8 (0.37%) Eucalyptus
16 7 (0.32%) Office Communications Server
16 7 (0.32%) CMS
17 6 (0.27%) Blackberry Enterprise Server
17 6 (0.27%) Apache Solr
Applications
1 193 (8.81%) MS Excel
2 171 (7.81%) MS Office
3 62 (2.83%) MS Project
4 52 (2.37%) MS PowerPoint
5 37 (1.69%) MS Visio
6 8 (0.37%) Spreadsheet
7 7 (0.32%) AutoCAD
8 2 (0.091%) SOLIDWORKS
9 1 (0.046%) Adobe Illustrator
9 1 (0.046%) Photoshop
9 1 (0.046%) SPSS
9 1 (0.046%) Acrobat
9 1 (0.046%) PowerPivot
9 1 (0.046%) PTC Creo
9 1 (0.046%) InfoPath
Business Applications
1 27 (1.23%) Remedy ITSM
2 10 (0.46%) Dynamics CRM
2 10 (0.46%) Oracle EBS
3 9 (0.41%) SAP FI
3 9 (0.41%) Oracle ERP
3 9 (0.41%) SAP FI/CO
3 9 (0.41%) SAP CO
4 8 (0.37%) Oracle EBS R12
5 6 (0.27%) SAP Oil and Gas
5 6 (0.27%) assyst
6 5 (0.23%) Dynamics AX
6 5 (0.23%) Agresso
7 4 (0.18%) Maximo
7 4 (0.18%) Oracle Payroll
7 4 (0.18%) thinkFolio
8 3 (0.14%) Dynamics NAV
8 3 (0.14%) SAP MII
8 3 (0.14%) SAP BPC
8 3 (0.14%) Changepoint
8 3 (0.14%) SAP HR
Cloud Services
1 42 (1.92%) Amazon AWS
2 40 (1.83%) Microsoft Azure
3 38 (1.74%) SaaS
4 33 (1.51%) PaaS
4 33 (1.51%) Office 365
5 31 (1.42%) IaaS
6 15 (0.68%) Cloud Computing
7 5 (0.23%) Yammer
8 3 (0.14%) Google Apps
9 2 (0.091%) SuccessFactors
9 2 (0.091%) SoftLayer
10 1 (0.046%) AWS CloudFormation
10 1 (0.046%) Amazon EC2
10 1 (0.046%) Taleo
Communications & Networking
1 129 (5.89%) Firewall
2 125 (5.71%) LAN
3 120 (5.48%) WAN
4 86 (3.93%) TCP/IP
5 81 (3.70%) DNS
6 71 (3.24%) SAN
7 60 (2.74%) Internet
8 55 (2.51%) VPN
9 54 (2.47%) Network Security
10 50 (2.28%) DHCP
11 45 (2.05%) Cisco ASA
12 44 (2.01%) NAS
13 43 (1.96%) MPLS
14 38 (1.74%) VLAN
15 37 (1.69%) SSL
16 35 (1.60%) Wireless
16 35 (1.60%) BGP
17 32 (1.46%) OSPF
18 28 (1.28%) Cisco Nexus
19 23 (1.05%) Cisco IOS
Database & Business Intelligence
1 149 (6.80%) SQL Server
2 33 (1.51%) Relational Database
3 25 (1.14%) Data Warehouse
4 23 (1.05%) SQL Server Reporting Services
5 22 (1.00%) Big Data
6 21 (0.96%) SQL Server Analysis Services
7 20 (0.91%) SQL Server Integration Services
7 20 (0.91%) MySQL
8 17 (0.78%) RDBMS
8 17 (0.78%) SQL Server 2005
9 16 (0.73%) Oracle Database
10 14 (0.64%) BusinessObjects
10 14 (0.64%) Crystal Reports
11 13 (0.59%) SQL Server 2012
12 12 (0.55%) MongoDB
13 11 (0.50%) Hadoop
14 10 (0.46%) Oracle Reports
15 9 (0.41%) OLTP
16 8 (0.37%) OLAP
16 8 (0.37%) Oracle Database 11g
Development Applications
1 28 (1.28%) Git (software)
2 27 (1.23%) Subversion
3 20 (0.91%) JIRA
4 19 (0.87%) Jenkins
5 16 (0.73%) Team Foundation Server
6 9 (0.41%) Visual Studio
7 7 (0.32%) TeamCity
8 6 (0.27%) ClearCase
9 4 (0.18%) Toad
9 4 (0.18%) ClearQuest
9 4 (0.18%) Introscope
10 3 (0.14%) Maven
10 3 (0.14%) SQL Server Management Studio (SSMS)
11 2 (0.091%) Rational DOORS
11 2 (0.091%) Hudson
11 2 (0.091%) MSI
12 1 (0.046%) HP UFT
12 1 (0.046%) Eclipse
12 1 (0.046%) Oracle Forms
12 1 (0.046%) NUnit
General
1 475 (21.69%) Finance
2 159 (7.26%) Telecoms
3 93 (4.25%) Banking
4 70 (3.20%) Retail
5 53 (2.42%) Legal
6 40 (1.83%) Marketing
7 37 (1.69%) Manufacturing
8 36 (1.64%) Investment Banking
9 29 (1.32%) Law
9 29 (1.32%) Pharmaceutical
10 28 (1.28%) Local Government
11 25 (1.14%) Back Office
12 21 (0.96%) Billing
12 21 (0.96%) Publishing
13 15 (0.68%) Financial Institution
14 14 (0.64%) Spanish Language
15 11 (0.50%) Front Office
15 11 (0.50%) Automotive
16 8 (0.37%) Advertising
17 7 (0.32%) French Language
Job Titles
1 429 (19.59%) Service Manager
2 336 (15.34%) Analyst
3 283 (12.92%) Delivery Manager
4 250 (11.42%) Services Delivery Manager
5 197 (9.00%) Project Manager
6 143 (6.53%) Architect
7 101 (4.61%) Business Analyst
8 94 (4.29%) Consultant
9 88 (4.02%) Service Analyst
10 72 (3.29%) Developer
11 69 (3.15%) Transition Manager
12 67 (3.06%) Support Analyst
13 66 (3.01%) Network Engineer
14 57 (2.60%) Administrator
15 56 (2.56%) Service Transition Manager
16 54 (2.47%) IT Services Manager
17 44 (2.01%) Support Engineer
18 40 (1.83%) Team Leader
19 37 (1.69%) Service Desk Analyst
20 36 (1.64%) Applications Support
Libraries, Frameworks & Software Standards
1 99 (4.52%) .NET
2 53 (2.42%) HTML
3 37 (1.69%) Web Services
4 36 (1.64%) Middleware
5 32 (1.46%) ASP.NET
6 30 (1.37%) XML
7 28 (1.28%) CSS
8 24 (1.10%) .NET Framework
9 21 (0.96%) J2EE
10 16 (0.73%) SOAP
11 15 (0.68%) REST
12 13 (0.59%) HTML5
12 13 (0.59%) JSP
13 12 (0.55%) RESTful
14 11 (0.50%) Django
14 11 (0.50%) Sass
15 9 (0.41%) Apache Camel
15 9 (0.41%) WCF
16 8 (0.37%) Entity Framework
17 7 (0.32%) Unity DI Container
Miscellaneous
1 209 (9.54%) Analytical Skills
2 178 (8.13%) Management Information System
3 147 (6.71%) Data Centre
4 51 (2.33%) Statistics
5 45 (2.05%) Computer Science
6 34 (1.55%) PKI
7 33 (1.51%) NHS
8 30 (1.37%) Clustering
9 23 (1.05%) PMI
10 22 (1.00%) Replication
10 22 (1.00%) Performance Metrics
10 22 (1.00%) Hybrid Cloud
11 19 (0.87%) FMCG
12 17 (0.78%) Freedom of Information
13 15 (0.68%) Enterprise Software
14 14 (0.64%) GIS
14 14 (0.64%) Blackberry
15 13 (0.59%) Data Protection Act
15 13 (0.59%) Life Science
15 13 (0.59%) User Experience
Operating Systems
1 353 (16.12%) Windows
2 127 (5.80%) Linux
3 102 (4.66%) UNIX
4 82 (3.74%) Windows Server 2008
5 57 (2.60%) Windows 7
6 55 (2.51%) Windows Server 2003
7 40 (1.83%) Windows Server 2012
8 39 (1.78%) Red Hat Enterprise Linux
9 33 (1.51%) Solaris
10 24 (1.10%) Windows 8
11 20 (0.91%) Windows XP
12 13 (0.59%) AIX
12 13 (0.59%) Apple iOS
13 12 (0.55%) Android
14 10 (0.46%) CentOS
15 7 (0.32%) Mac OS X
16 6 (0.27%) Windows 2000 Server
17 5 (0.23%) Ubuntu
17 5 (0.23%) VMS
18 4 (0.18%) Windows Vista
Processes & Methodologies
1 921 (42.05%) ITIL
2 454 (20.73%) Service Management
3 440 (20.09%) Project Management
4 238 (10.87%) Change Management
5 223 (10.18%) PRINCE2
6 197 (9.00%) Agile Software Development
7 193 (8.81%) Stakeholder Management
8 136 (6.21%) Incident Management
9 133 (6.07%) Continuous Improvement
10 124 (5.66%) Problem Management
11 120 (5.48%) Migration
12 119 (5.43%) ITSM
13 103 (4.70%) Risk Management
14 92 (4.20%) Programme Management
15 84 (3.84%) Performance Management
16 80 (3.65%) Supplier Management
17 78 (3.56%) CRM
17 78 (3.56%) Configuration Management
18 77 (3.52%) Coaching
19 76 (3.47%) Change Control
Programming Languages
1 180 (8.22%) SQL
2 92 (4.20%) Java
3 45 (2.05%) C#
4 41 (1.87%) JavaScript
5 35 (1.60%) C
5 35 (1.60%) Python
6 34 (1.55%) PowerShell
7 32 (1.46%) Perl
8 29 (1.32%) PHP
9 22 (1.00%) Ruby
10 18 (0.82%) VB
11 15 (0.68%) Shell Script
12 11 (0.50%) Bash Shell
13 10 (0.46%) T-SQL
14 9 (0.41%) VBScript
14 9 (0.41%) C++
14 9 (0.41%) PL/SQL
15 7 (0.32%) VBA
16 6 (0.27%) C-shell
17 5 (0.23%) R
Qualifications
1 266 (12.15%) Security Cleared
2 199 (9.09%) Degree
3 182 (8.31%) SC Cleared
4 176 (8.04%) ITIL Certification
5 104 (4.75%) Cisco Certification
6 57 (2.60%) DV Cleared
7 55 (2.51%) CCNA
8 53 (2.42%) CCNP
9 52 (2.37%) Microsoft Certification
10 48 (2.19%) ITIL Foundation Certificate
11 46 (2.10%) PMI Certification
12 41 (1.87%) MCSE
13 35 (1.60%) PRINCE2 Certification
14 26 (1.19%) PMP
15 19 (0.87%) MCP
16 18 (0.82%) PRINCE2 Practitioner
17 17 (0.78%) CCIE
18 16 (0.73%) CISSP
19 15 (0.68%) MCSA
19 15 (0.68%) CISM
Quality Assurance & Compliance
1 266 (12.15%) SLA
2 78 (3.56%) QA
3 37 (1.69%) ISO/IEC 27001
4 15 (0.68%) COBIT
5 14 (0.64%) JSP 440
6 13 (0.59%) PCI DSS
7 10 (0.46%) ISO 9001
8 7 (0.32%) Sarbanes-Oxley
9 5 (0.23%) ISO/IEC 20000
10 3 (0.14%) COSO
11 2 (0.091%) Data Quality
11 2 (0.091%) P3O
11 2 (0.091%) ISO 14001
12 1 (0.046%) ISO 8583
12 1 (0.046%) BS15000
12 1 (0.046%) GxP
12 1 (0.046%) EMIR
12 1 (0.046%) Dodd-Frank
12 1 (0.046%) BS25999
System Software
1 159 (7.26%) Active Directory
2 98 (4.47%) VMware Infrastructure
3 46 (2.10%) vSphere
4 32 (1.46%) Hyper-V
5 25 (1.14%) vCloud
6 20 (0.91%) XenApp
7 12 (0.55%) ISA Server
8 10 (0.46%) VMware ESX
9 9 (0.41%) XenDesktop
9 9 (0.41%) UAG
9 9 (0.41%) VMware ESXi
10 7 (0.32%) Oracle RAC
11 6 (0.27%) Microsoft App-V
11 6 (0.27%) XenServer
12 5 (0.23%) Varnish
12 5 (0.23%) Firmware
12 5 (0.23%) NFS
13 4 (0.18%) Squid
13 4 (0.18%) Veritas Cluster Server
14 3 (0.14%) Snort
Systems Management
1 44 (2.01%) Puppet
2 40 (1.83%) SCCM
3 35 (1.60%) SCOM
4 34 (1.55%) Opscode Chef
5 19 (0.87%) SCOrch
6 15 (0.68%) ZABBIX
6 15 (0.68%) Control-M
7 13 (0.59%) vMotion
8 9 (0.41%) SCSM
8 9 (0.41%) McAfee ePO
9 8 (0.37%) Ansible
10 7 (0.32%) Norton AntiVirus
11 6 (0.27%) Cisco IPCC
11 6 (0.27%) Nagios
11 6 (0.27%) WhatsUp Gold
11 6 (0.27%) SolarWinds Orion
11 6 (0.27%) Graphite
11 6 (0.27%) XenMobile
12 5 (0.23%) Cisco CUCM
12 5 (0.23%) Tivoli
Vendors
1 319 (14.57%) Microsoft
2 221 (10.09%) Cisco
3 180 (8.22%) VMware
4 158 (7.21%) Oracle
5 124 (5.66%) Citrix
6 123 (5.62%) SAP
7 117 (5.34%) HP
8 54 (2.47%) CheckPoint
9 48 (2.19%) Red Hat
10 46 (2.10%) IBM
11 45 (2.05%) Juniper
12 43 (1.96%) Remedy
13 42 (1.92%) F5
14 37 (1.69%) McAfee
15 30 (1.37%) Symantec
16 27 (1.23%) NetApp
17 25 (1.14%) BMC
17 25 (1.14%) Dell
18 23 (1.05%) ServiceNow
19 21 (0.96%) Ericsson
City, London
Thebes IT
Posted: 5 hours ago
City, London
TEKsystems
Rate: Market Rates
Posted: 9 hours ago
London
Computer People
Rate: £280.00 - £310.00 per day
Posted: 9 hours ago
London
Execellence
Rate: From £90,000 to £120,000 per annum + Bens, This is a Fixed Term Contra
Posted: 11 hours ago
Newcastle Upon Tyne, Tyne and Wear
Synergize Consulting
Posted: 11 hours ago
Woking, Surrey
The Bridge Ltd
Rate: Market rate
Posted: 13 hours ago
Dunstable, Bedfordshire
HAYS INFORMATION TECHNOLOGY
Rate: £240.00 per day
Posted: 14 hours ago
Derby, Derbyshire
Project Recruit
Rate: From £17.02 to £19.08 per hour
Posted: 16 hours ago
Scunthorpe, South Humberside
Randstad Technologies
Rate: £30 - £40 per hour
Posted: 18 hours ago
Northumberland
Mortimer Spinks
Posted: Yesterday
London
Computer People
Rate: £280.00 - £300 per day
Posted: Yesterday
Norwich, Norfolk
Circle Housing
Rate: From £33,274 to £38,988 per annum pro rata
Posted: Yesterday
West Yorkshire
ReThink Recruitment
Rate: £500.00 - £750.00 per day
Posted: 4 days ago
City, London
HAYS INFORMATION TECHNOLOGY
Rate: £401 per day
Posted: 4 days ago
City, London
HAYS INFORMATION TECHNOLOGY
Posted: 4 days ago
Leeds, West Yorkshire
Fusion Experience
Rate: £710 per day
Posted: 4 days ago
Surrey
Lawrence Harvey Enterprise
Rate: Negotiable
Posted: 4 days ago
Hampshire
TEKsystems
Rate: £550 - £650 per day
Posted: 5 days ago
Manchester, Lancashire
Oscar Associates (UK) Ltd
Rate: £300 - £400 per day
Posted: 5 days ago
Manchester, Lancashire
Robert Walters
Rate: £350 - £400 per day
Posted: 5 days ago