The table below looks at the statistics for Service Management skills in IT contracts advertised for the Essex region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 24 May 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
24 May 2016
Same period 2015 Same period 2014
Service Management
Rank 54 48 47
Rank change year-on-year
-6 -1
Contract jobs citing Service Management 2 8 14
As % of all contract IT jobs located in Essex 0.46% 1.54% 2.19%
As % of the Processes & Methodologies category 0.57% 2.01% 2.90%
Number of daily rates quoted 1 6 8
Median daily rate £200 £488 £350
Median daily rate % change year-on-year
-58.97% +39.28%
UK excluding London median daily rate £400 £361 £350
% change year-on-year
+10.80% +3.14%
Number of hourly rates quoted 0 0 2
Median hourly rate - - £14.43
UK excluding London median hourly rate £14.50 £13.35 £19.76
% change year-on-year
+8.61% -32.43%
Service Management
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Essex region.

Processes & Methodologies Category
Essex
Contract IT job ads with a match in the
Processes & Methodologies category
350 398 482
As % of all contract IT jobs located in Essex 79.91% 76.54% 75.55%
Number of daily rates quoted 167 214 269
Median daily rate £400 £400 £388
Median daily rate % change year-on-year
- +3.22%
90% offered a daily rate of more than £228 £250 £238
10% offered a daily rate of more than £498 £550 £525
UK excluding London median daily rate £400 £385 £375
% change year-on-year
+3.89% +2.66%
Number of hourly rates quoted 74 30 38
Median hourly rate £22.50 £40.60 £35.00
Median hourly rate % change year-on-year
-44.58% +16.00%
90% offered a hourly rate of more than £16.50 £20.50 £15.00
10% offered a hourly rate of more than £40.00 £46.80 £45.50
UK excluding London median hourly rate £35.00 £31.00 £30.00
% change year-on-year
+12.90% +3.33%

Service Management
Jobs Demand Trend in Essex

The demand trend of contract jobs across the Essex region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Essex

Service Management
Daily Rate Trend in Essex

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Essex region.

Service Management Daily Rate Trend in Essex

Service Management
Hourly Rate Trend in Essex

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Essex region.

Service Management Hourly Rate Trend in Essex

Service Management
Contract Job Locations in Essex

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Essex region over the 3 months to 24 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Brentwood - 1 - -
Service Management
East of England

Service Management
Top 29 Related IT Skills in Essex

For the 6 months to 24 May 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Essex region with a requirement for Service Management.

1 15 (93.75%) ITIL
2 13 (81.25%) ITSM
3 6 (37.50%) Service Delivery
3 6 (37.50%) Knowledge Management
3 6 (37.50%) ITIL V3
3 6 (37.50%) ServiceNow
3 6 (37.50%) Analytical Skills
4 4 (25.00%) Remedy ITSM
4 4 (25.00%) Banking
4 4 (25.00%) Telecoms
4 4 (25.00%) Web Services
4 4 (25.00%) XML
4 4 (25.00%) BMC
4 4 (25.00%) Remedy
5 2 (12.50%) Requirements Analysis
5 2 (12.50%) Use Case
5 2 (12.50%) Integration Testing
6 1 (6.25%) SCCM
6 1 (6.25%) Time Management
6 1 (6.25%) Windows 10
6 1 (6.25%) AdminStudio
6 1 (6.25%) Windows
6 1 (6.25%) SLA
6 1 (6.25%) Microsoft
6 1 (6.25%) Stakeholder Management
6 1 (6.25%) Change Management
6 1 (6.25%) Problem Management
6 1 (6.25%) Application Packaging
6 1 (6.25%) Incident Management

Service Management
Top Related IT Skills in Essex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 4 (25.00%) Remedy ITSM
Development Applications
1 1 (6.25%) AdminStudio
General
1 4 (25.00%) Banking
1 4 (25.00%) Telecoms
Job Titles
1 6 (37.50%) Service Management Manager
1 6 (37.50%) Service Manager
2 4 (25.00%) Analyst
3 3 (18.75%) Remedy Analyst
4 2 (12.50%) Consultant
4 2 (12.50%) Integration Analyst
4 2 (12.50%) IT Consultant
4 2 (12.50%) ITSM Analyst
4 2 (12.50%) ITSM Consultant
4 2 (12.50%) Management Consultant
4 2 (12.50%) Service Analyst
4 2 (12.50%) Service Management Analyst
4 2 (12.50%) Service Management Consultant
5 1 (6.25%) 1st Line Engineer
5 1 (6.25%) 1st Line Support Engineer
5 1 (6.25%) Head of IT Operations
5 1 (6.25%) Head of Service Delivery
5 1 (6.25%) ITIL Service Analyst
5 1 (6.25%) Service Desk Engineer
5 1 (6.25%) Service Desk Support
Libraries, Frameworks & Software Standards
1 4 (25.00%) Web Services
1 4 (25.00%) XML
Miscellaneous
1 6 (37.50%) Analytical Skills
Operating Systems
1 1 (6.25%) Windows
1 1 (6.25%) Windows 10
Processes & Methodologies
1 15 (93.75%) ITIL
2 13 (81.25%) ITSM
3 6 (37.50%) ITIL V3
3 6 (37.50%) Knowledge Management
3 6 (37.50%) Service Delivery
4 2 (12.50%) Integration Testing
4 2 (12.50%) Requirements Analysis
4 2 (12.50%) Use Case
5 1 (6.25%) Application Packaging
5 1 (6.25%) Change Management
5 1 (6.25%) Incident Management
5 1 (6.25%) Problem Management
5 1 (6.25%) Stakeholder Management
5 1 (6.25%) Time Management
Quality Assurance & Compliance
1 1 (6.25%) SLA
Systems Management
1 1 (6.25%) SCCM
Vendors
1 6 (37.50%) ServiceNow
2 4 (25.00%) BMC
2 4 (25.00%) Remedy
3 1 (6.25%) Microsoft