The table below looks at the statistics for Service Management skills in IT contracts advertised for the Essex region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 5 May 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
5 May 2016
Same period 2015 Same period 2014
Service Management
Rank 53 53 47
Rank change year-on-year
0 -6
Contract jobs citing Service Management 1 4 14
As % of all contract IT jobs located in Essex 0.23% 0.76% 2.08%
As % of the Processes & Methodologies category 0.29% 0.99% 2.70%
Number of daily rates quoted 1 2 8
Median daily rate £200 £488 £406
Median daily rate % change year-on-year
-58.97% +20.00%
UK excluding London median daily rate £400 £350 £350
% change year-on-year
+14.28% -
Number of hourly rates quoted 0 0 2
Median hourly rate - - £14.43
UK excluding London median hourly rate £14.50 £13.35 £19.76
% change year-on-year
+8.61% -32.43%
Service Management
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Essex region.

Processes & Methodologies Category
Essex
Contract IT job ads with a match in the
Processes & Methodologies category
340 405 519
As % of all contract IT jobs located in Essex 79.44% 76.56% 77.12%
Number of daily rates quoted 169 222 300
Median daily rate £400 £400 £400
90% offered a daily rate of more than £250 £250 £238
10% offered a daily rate of more than £482 £525 £550
UK excluding London median daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 56 32 35
Median hourly rate £19.00 £40.60 £35.20
Median hourly rate % change year-on-year
-53.20% +15.34%
90% offered a hourly rate of more than £16.50 £23.50 £16.50
10% offered a hourly rate of more than £40.00 £45.00 £45.80
UK excluding London median hourly rate £36.00 £30.00 £30.41
% change year-on-year
+20.00% -1.35%

Service Management
Jobs Demand Trend in Essex

The demand trend of contract jobs across the Essex region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Essex

Service Management
Daily Rate Trend in Essex

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Essex region.

Service Management Daily Rate Trend in Essex

Service Management
Hourly Rate Trend in Essex

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Essex region.

Service Management Hourly Rate Trend in Essex

Service Management
Top 30 Related IT Skills in Essex

For the 6 months to 5 May 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Essex region with a requirement for Service Management.

1 16 (84.21%) ITIL
1 16 (84.21%) ITSM
2 8 (42.11%) Analytical Skills
3 7 (36.84%) ITIL V3
3 7 (36.84%) ServiceNow
3 7 (36.84%) Knowledge Management
4 6 (31.58%) Service Delivery
5 4 (21.05%) BMC
5 4 (21.05%) Remedy
5 4 (21.05%) Web Services
5 4 (21.05%) XML
5 4 (21.05%) Telecoms
5 4 (21.05%) Banking
5 4 (21.05%) Remedy ITSM
6 3 (15.79%) SLA
7 2 (10.53%) Microsoft
7 2 (10.53%) Windows
7 2 (10.53%) Disaster Recovery
7 2 (10.53%) Use Case
7 2 (10.53%) Integration Testing
7 2 (10.53%) Requirements Analysis
8 1 (5.26%) French Language
8 1 (5.26%) Problem Management
8 1 (5.26%) Windows Vista
8 1 (5.26%) Application Packaging
8 1 (5.26%) Incident Management
8 1 (5.26%) Windows 7
8 1 (5.26%) SCCM
8 1 (5.26%) VMware Infrastructure
8 1 (5.26%) Windows 10

Service Management
Top Related IT Skills in Essex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (5.26%) MS Office
Business Applications
1 4 (21.05%) Remedy ITSM
Development Applications
1 1 (5.26%) AdminStudio
General
1 4 (21.05%) Banking
1 4 (21.05%) Telecoms
2 1 (5.26%) Finance
2 1 (5.26%) French Language
2 1 (5.26%) Legal
Job Titles
1 8 (42.11%) Service Manager
2 6 (31.58%) Service Management Manager
3 5 (26.32%) Analyst
4 3 (15.79%) Remedy Analyst
4 3 (15.79%) Service Analyst
5 2 (10.53%) Consultant
5 2 (10.53%) Integration Analyst
5 2 (10.53%) IT Consultant
5 2 (10.53%) ITSM Analyst
5 2 (10.53%) ITSM Consultant
5 2 (10.53%) Management Consultant
5 2 (10.53%) Service Management Analyst
5 2 (10.53%) Service Management Consultant
6 1 (5.26%) 1st/2nd Line Service Desk Analyst
6 1 (5.26%) 1st/2nd Line Support
6 1 (5.26%) 1st/2nd Line Support Analyst
6 1 (5.26%) 2nd Line Support Analyst
6 1 (5.26%) Head of Service Delivery
6 1 (5.26%) ITIL Service Analyst
6 1 (5.26%) Tester
Libraries, Frameworks & Software Standards
1 4 (21.05%) Web Services
1 4 (21.05%) XML
Miscellaneous
1 8 (42.11%) Analytical Skills
2 1 (5.26%) Reinsurance
Operating Systems
1 2 (10.53%) Windows
2 1 (5.26%) Windows 10
2 1 (5.26%) Windows 7
2 1 (5.26%) Windows Vista
Processes & Methodologies
1 16 (84.21%) ITIL
1 16 (84.21%) ITSM
2 7 (36.84%) ITIL V3
2 7 (36.84%) Knowledge Management
3 6 (31.58%) Service Delivery
4 2 (10.53%) Disaster Recovery
4 2 (10.53%) Integration Testing
4 2 (10.53%) Requirements Analysis
4 2 (10.53%) Use Case
5 1 (5.26%) Application Packaging
5 1 (5.26%) Change Management
5 1 (5.26%) Document Management
5 1 (5.26%) Incident Management
5 1 (5.26%) Problem Management
5 1 (5.26%) Stakeholder Management
Quality Assurance & Compliance
1 3 (15.79%) SLA
System Software
1 1 (5.26%) Active Directory
1 1 (5.26%) VMware Infrastructure
Systems Management
1 1 (5.26%) SCCM
Vendors
1 7 (36.84%) ServiceNow
2 4 (21.05%) BMC
2 4 (21.05%) Remedy
3 2 (10.53%) Microsoft
4 1 (5.26%) Citrix
4 1 (5.26%) VMware