The table below looks at the statistics for Service Management skills in IT contracts advertised for the Essex region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Service Management
Rank 33 43 46
Rank change year-on-year
+10 +3
Contract jobs citing Service Management 24 11 4
As % of all contract IT jobs located in Essex 3.72% 2.30% 0.88%
As % of the Processes & Methodologies category 4.99% 2.90% 1.23%
Number of daily rates quoted 20 6 1
Average daily rate
Keep up to 90%
of your Daily Rate
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£375 £338 £115
Average daily rate % change year-on-year
+11.11% +193.47%
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1 0 1
Average hourly rate £50.00 - £13.00
UK excluding London average hourly rate £18.52 £14.00 £13.35
% change year-on-year
+32.28% +4.86%
Service Management
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Essex region.

Processes & Methodologies Category
Essex
Contract IT job ads with a match in the
Processes & Methodologies category
481 379 326
As % of all contract IT jobs located in Essex 74.57% 79.29% 72.12%
Number of daily rates quoted 279 191 164
Average daily rate £400 £400 £400
90% offered a daily rate of more than £290 £250 £270
10% offered a daily rate of more than £550 £525 £550
UK excluding London average daily rate £400 £375 £370
% change year-on-year
+6.66% +1.35%
Number of hourly rates quoted 59 47 44
Average hourly rate £35.00 £31.00 £27.80
Average hourly rate % change year-on-year
+12.90% +11.51%
90% offered a hourly rate of more than £16.50 £16.50 £16.00
10% offered a hourly rate of more than £42.10 £41.95 £41.00
UK excluding London average hourly rate £32.50 £25.00 £30.00
% change year-on-year
+30.00% -16.66%

Service Management
Jobs Demand Trend in Essex

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Essex region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Essex

Service Management
Daily Rate Trend in Essex

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Essex region.

Service Management Daily Rate Trend in Essex

Service Management
Daily Rate Histogram in Essex

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Essex region over the 3 months to 28 August 2015.

Service Management Daily Rate Histogram in Essex

Service Management
Hourly Rate Trend in Essex

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Essex region.

Service Management Hourly Rate Trend in Essex

Service Management
Contract Job Locations in Essex

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Essex region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chelmsford -2 15 £350 +94.44% 1
Service Management
East of England

Service Management
Top 30 Related IT Skills in Essex

For the 6 months to 28 August 2015, IT contractor jobs across the Essex region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 33 (89.19%) ITIL
2 21 (56.76%) Finance
3 12 (32.43%) Project Management
3 12 (32.43%) ITSM
4 10 (27.03%) SDLC
5 8 (21.62%) Internet
5 8 (21.62%) Incident Management
5 8 (21.62%) ITIL V3
6 7 (18.92%) Continuous Improvement
6 7 (18.92%) Risk Management
7 6 (16.22%) Stakeholder Management
7 6 (16.22%) PRINCE2
8 5 (13.51%) Windows
8 5 (13.51%) SQL
8 5 (13.51%) MS Office
8 5 (13.51%) Change Management
8 5 (13.51%) Agile Software Development
8 5 (13.51%) Data Quality
8 5 (13.51%) Waterfall
8 5 (13.51%) ServiceNow
9 4 (10.81%) Problem Management
9 4 (10.81%) Management Information System
9 4 (10.81%) Java
9 4 (10.81%) VBA
9 4 (10.81%) MS Excel
10 3 (8.11%) Microsoft
10 3 (8.11%) SLA
10 3 (8.11%) ITIL Certification
10 3 (8.11%) Service Delivery
10 3 (8.11%) MS PowerPoint

Service Management
Top Related IT Skills in Essex by Category

For the 6 months to 28 August 2015, IT contractor jobs across the Essex region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (2.70%) Blackberry Enterprise Server
1 1 (2.70%) OpenStack
Applications
1 5 (13.51%) MS Office
2 4 (10.81%) MS Excel
3 3 (8.11%) MS PowerPoint
Communications & Networking
1 8 (21.62%) Internet
2 2 (5.41%) Firewall
3 1 (2.70%) Cisco ASA
3 1 (2.70%) Cisco Nexus
3 1 (2.70%) LDAP
3 1 (2.70%) Intranet
Database & Business Intelligence
1 1 (2.70%) Hadoop
1 1 (2.70%) MongoDB
1 1 (2.70%) NoSQL
Development Applications
1 1 (2.70%) IntelliJ
1 1 (2.70%) JIRA
1 1 (2.70%) Git (software)
1 1 (2.70%) Jenkins
General
1 21 (56.76%) Finance
2 2 (5.41%) Legal
3 1 (2.70%) Back Office
Job Titles
1 19 (51.35%) Analyst
2 14 (37.84%) Support Analyst
3 10 (27.03%) Applications Support
3 10 (27.03%) Applications Support Analyst
4 9 (24.32%) Systems Support
5 7 (18.92%) Systems Support Analyst
5 7 (18.92%) Systems Analyst
6 6 (16.22%) Service Manager
7 5 (13.51%) Report Analyst
8 4 (10.81%) Major Incident Manager
8 4 (10.81%) Incident Manager
8 4 (10.81%) Service Analyst
9 3 (8.11%) Consultant
9 3 (8.11%) Change Manager
9 3 (8.11%) ITIL Manager
9 3 (8.11%) Team Leader
9 3 (8.11%) ITIL Service Manager
9 3 (8.11%) ITIL Change Manager
10 2 (5.41%) ITIL Consultant
10 2 (5.41%) Services Delivery Analyst
Libraries, Frameworks & Software Standards
1 1 (2.70%) XMPP
Miscellaneous
1 4 (10.81%) Management Information System
2 1 (2.70%) CMDB
2 1 (2.70%) Analytical Skills
2 1 (2.70%) Blackberry
Operating Systems
1 5 (13.51%) Windows
2 1 (2.70%) Linux
2 1 (2.70%) Windows Vista
2 1 (2.70%) Windows 7
2 1 (2.70%) Windows Server 2012
Processes & Methodologies
1 33 (89.19%) ITIL
2 12 (32.43%) Project Management
2 12 (32.43%) ITSM
3 10 (27.03%) SDLC
4 8 (21.62%) Incident Management
4 8 (21.62%) ITIL V3
5 7 (18.92%) Continuous Improvement
5 7 (18.92%) Risk Management
6 6 (16.22%) Stakeholder Management
6 6 (16.22%) PRINCE2
7 5 (13.51%) Agile Software Development
7 5 (13.51%) Waterfall
7 5 (13.51%) Change Management
8 4 (10.81%) Problem Management
9 3 (8.11%) Service Delivery
10 2 (5.41%) Analytics
11 1 (2.70%) Infrastructure Management
11 1 (2.70%) DevOps
11 1 (2.70%) Project Planning
11 1 (2.70%) Security Management
Programming Languages
1 5 (13.51%) SQL
2 4 (10.81%) VBA
2 4 (10.81%) Java
Qualifications
1 3 (8.11%) ITIL Certification
2 1 (2.70%) SC Cleared
2 1 (2.70%) Security Cleared
Quality Assurance & Compliance
1 5 (13.51%) Data Quality
2 3 (8.11%) SLA
System Software
1 2 (5.41%) Active Directory
1 2 (5.41%) VMware Infrastructure
2 1 (2.70%) VMware ESXi
2 1 (2.70%) Docker
2 1 (2.70%) Microsoft App-V
Systems Management
1 1 (2.70%) ZENworks
1 1 (2.70%) SCCM
1 1 (2.70%) Cisco UCCX
1 1 (2.70%) Mesos
Vendors
1 5 (13.51%) ServiceNow
2 3 (8.11%) Microsoft
3 2 (5.41%) Cisco
3 2 (5.41%) VMware
4 1 (2.70%) Citrix
4 1 (2.70%) CheckPoint