The table below looks at the statistics for Service Management skills in IT contracts advertised for the Essex region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 23 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 Sep 2014
Same period 2013 Same period 2012
Service Management
Rank 46 46 45
Rank change year-on-year
0 -1
Contract jobs citing Service Management 15 5 4
As % of all contract IT jobs located in Essex 3.09% 1.03% 0.87%
As % of the Processes & Methodologies category 3.86% 1.56% 1.29%
Number of daily rates quoted 9 1 3
Average daily rate
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of your Daily Rate
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£413 £115 £325
Average daily rate % change year-on-year
+258.69% -64.61%
UK excluding London average daily rate £365 £350 £355
% change year-on-year
+4.28% -1.40%
Number of hourly rates quoted 0 2 0
Average hourly rate - £13.00 -
UK excluding London average hourly rate £14.50 £13.50 £15.75
% change year-on-year
+7.40% -14.28%
Service Management
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Essex region.

Processes & Methodologies Category
Essex
Contract IT job ads with a match in the
Processes & Methodologies category
389 321 309
As % of all contract IT jobs located in Essex 80.04% 65.91% 66.88%
Number of daily rates quoted 205 172 144
Average daily rate £425 £400 £350
Average daily rate % change year-on-year
+6.25% +14.28%
90% offered a daily rate of more than £300 £286 £200
10% offered a daily rate of more than £525 £550 £500
UK excluding London average daily rate £375 £367 £363
% change year-on-year
+2.17% +1.24%
Number of hourly rates quoted 45 39 63
Average hourly rate £33.49 £27.50 £32.00
Average hourly rate % change year-on-year
+21.77% -14.06%
90% offered a hourly rate of more than £16.50 £13.00 £16.50
10% offered a hourly rate of more than £43.98 £37.50 £39.08
UK excluding London average hourly rate £25.75 £30.00 £30.00
% change year-on-year
-14.16% -

Service Management
Jobs Demand Trend in Essex

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Essex region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Essex

Service Management
Daily Rate Trend in Essex

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Essex region.

Service Management Daily Rate Trend in Essex

Service Management
Daily Rate Histogram in Essex

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Essex region over the 3 months to 23 September 2014.

Service Management Daily Rate Histogram in Essex

Service Management
Hourly Rate Trend in Essex

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Essex region.

Service Management Hourly Rate Trend in Essex

Service Management
Contract Job Locations in Essex

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Essex region over the 3 months to 23 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Colchester - 3 £429 - 1
Southend-on-Sea - 2 £315 -
Harlow - - - -
Saffron Walden - - - -
Service Management
East of England

Service Management
Top 30 Related IT Skills in Essex

For the 6 months to 23 September 2014, IT contractor jobs across the Essex region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 15 (55.56%) ITIL
2 9 (33.33%) Windows
2 9 (33.33%) ITSM
3 7 (25.93%) MS Office
3 7 (25.93%) Release Management
4 6 (22.22%) Finance
5 5 (18.52%) Project Management
5 5 (18.52%) Citrix
5 5 (18.52%) ITIL Certification
5 5 (18.52%) Microsoft
5 5 (18.52%) Windows Server 2008
5 5 (18.52%) Windows 7
5 5 (18.52%) assyst
6 4 (14.81%) XenApp
6 4 (14.81%) Problem Management
6 4 (14.81%) Exchange Server 2010
6 4 (14.81%) Exchange Server 2013
6 4 (14.81%) SLA
6 4 (14.81%) MS Exchange
6 4 (14.81%) Documentum
6 4 (14.81%) NetApp
6 4 (14.81%) Change Management
7 3 (11.11%) MS Project
7 3 (11.11%) Service Delivery
7 3 (11.11%) Publishing
7 3 (11.11%) Migration
7 3 (11.11%) Configuration Management
7 3 (11.11%) Active Directory
7 3 (11.11%) SQL
7 3 (11.11%) .NET

Service Management
Top Related IT Skills in Essex by Category

For the 6 months to 23 September 2014, IT contractor jobs across the Essex region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 4 (14.81%) MS Exchange
1 4 (14.81%) Documentum
1 4 (14.81%) Exchange Server 2010
1 4 (14.81%) Exchange Server 2013
2 2 (7.41%) SharePoint
2 2 (7.41%) BizTalk Server
2 2 (7.41%) SharePoint Server
3 1 (3.70%) IBM Notes
Applications
1 7 (25.93%) MS Office
2 3 (11.11%) MS Project
3 2 (7.41%) MS Excel
3 2 (7.41%) MS Visio
Business Applications
1 5 (18.52%) assyst
Cloud Services
1 2 (7.41%) SaaS
Communications & Networking
1 1 (3.70%) LDAP
1 1 (3.70%) VPN
1 1 (3.70%) SSL
Database & Business Intelligence
1 2 (7.41%) EDMS
2 1 (3.70%) SQL Server 2012
2 1 (3.70%) SQL Server
General
1 6 (22.22%) Finance
2 3 (11.11%) Publishing
3 2 (7.41%) Legal
4 1 (3.70%) French Language
4 1 (3.70%) Law
Job Titles
1 6 (22.22%) Analyst
2 4 (14.81%) Service Analyst
2 4 (14.81%) Problem Manager
3 3 (11.11%) Delivery Manager
3 3 (11.11%) Project Manager
3 3 (11.11%) Senior Analyst
3 3 (11.11%) Services Delivery Manager
3 3 (11.11%) Service Manager
3 3 (11.11%) Service Desk Analyst
4 2 (7.41%) Release Analyst
4 2 (7.41%) Release Manager
5 1 (3.70%) IT Manager
5 1 (3.70%) Consultant
5 1 (3.70%) Help Desk Analyst
5 1 (3.70%) 1st Line Support
5 1 (3.70%) Team Leader
5 1 (3.70%) Implementation Consultant
5 1 (3.70%) Infrastructure Manager
5 1 (3.70%) Implementation Manager
5 1 (3.70%) Support Manager
Libraries, Frameworks & Software Standards
1 3 (11.11%) .NET
2 2 (7.41%) ASP.NET
3 1 (3.70%) Web Services
3 1 (3.70%) XML
3 1 (3.70%) X-Windows
3 1 (3.70%) .NET Framework
3 1 (3.70%) jQuery
3 1 (3.70%) ADO.NET Entity Framework
3 1 (3.70%) HTML
Miscellaneous
1 3 (11.11%) Analytical Skills
2 2 (7.41%) Blackberry
2 2 (7.41%) Management Information System
2 2 (7.41%) Data Protection Act
Operating Systems
1 9 (33.33%) Windows
2 5 (18.52%) Windows Server 2008
2 5 (18.52%) Windows 7
3 2 (7.41%) Windows XP
3 2 (7.41%) Windows Vista
Processes & Methodologies
1 15 (55.56%) ITIL
2 9 (33.33%) ITSM
3 7 (25.93%) Release Management
4 5 (18.52%) Project Management
5 4 (14.81%) Change Management
5 4 (14.81%) Problem Management
6 3 (11.11%) Root Cause Analysis
6 3 (11.11%) Business Analysis
6 3 (11.11%) Migration
6 3 (11.11%) Configuration Management
6 3 (11.11%) Service Delivery
7 2 (7.41%) Process Management
7 2 (7.41%) PRINCE2
7 2 (7.41%) Document Management
7 2 (7.41%) Risk Management
7 2 (7.41%) Incident Management
7 2 (7.41%) Data Protection
8 1 (3.70%) Continuous Improvement
8 1 (3.70%) People Management
8 1 (3.70%) Enterprise Architecture
Programming Languages
1 3 (11.11%) C#
1 3 (11.11%) SQL
2 2 (7.41%) Java
2 2 (7.41%) JavaScript
2 2 (7.41%) VB
2 2 (7.41%) VB.NET
2 2 (7.41%) ABAP
2 2 (7.41%) VBA
3 1 (3.70%) T-SQL
Qualifications
1 5 (18.52%) ITIL Certification
2 2 (7.41%) PRINCE2 Practitioner
3 1 (3.70%) Degree
Quality Assurance & Compliance
1 4 (14.81%) SLA
System Software
1 4 (14.81%) XenApp
2 3 (11.11%) Active Directory
Vendors
1 5 (18.52%) Microsoft
1 5 (18.52%) Citrix
2 4 (14.81%) NetApp
3 3 (11.11%) ServiceNow
4 2 (7.41%) CheckPoint
4 2 (7.41%) EMC
4 2 (7.41%) Oracle
4 2 (7.41%) SAP
5 1 (3.70%) Cisco
5 1 (3.70%) Lotus