The table below looks at the statistics for Service Management skills in IT contracts advertised for the Essex region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Service Management
Rank 45 44 46
Rank change year-on-year
-1 +2
Contract jobs citing Service Management 10 14 1
As % of all contract IT jobs located in Essex 1.88% 2.26% 0.24%
As % of the Processes & Methodologies category 2.51% 3.06% 0.33%
Number of daily rates quoted 7 8 1
Average daily rate
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of your Daily Rate
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£475 £350 £363
Average daily rate % change year-on-year
+35.71% -3.44%
UK excluding London average daily rate £361 £350 £370
% change year-on-year
+3.14% -5.40%
Number of hourly rates quoted 0 2 0
Average hourly rate - £14.43 -
UK excluding London average hourly rate £13.35 £19.50 £16.33
% change year-on-year
-31.53% +19.44%
Service Management
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Essex region.

Processes & Methodologies Category
Essex
Contract IT job ads with a match in the
Processes & Methodologies category
399 458 302
As % of all contract IT jobs located in Essex 75.14% 73.87% 73.12%
Number of daily rates quoted 214 257 146
Average daily rate £400 £400 £325
Average daily rate % change year-on-year
- +23.07%
90% offered a daily rate of more than £250 £275 £213
10% offered a daily rate of more than £550 £525 £500
UK excluding London average daily rate £388 £375 £363
% change year-on-year
+3.33% +3.44%
Number of hourly rates quoted 32 37 62
Average hourly rate £40.50 £31.63 £32.50
Average hourly rate % change year-on-year
+28.06% -2.69%
90% offered a hourly rate of more than £16.50 £15.00 £23.01
10% offered a hourly rate of more than £45.00 £45.50 £43.00
UK excluding London average hourly rate £30.00 £30.00 £32.00
% change year-on-year
- -6.25%

Service Management
Jobs Demand Trend in Essex

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Essex region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Essex

Service Management
Daily Rate Trend in Essex

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Essex region.

Service Management Daily Rate Trend in Essex

Service Management
Daily Rate Histogram in Essex

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Essex region over the 3 months to 22 May 2015.

Service Management Daily Rate Histogram in Essex

Service Management
Hourly Rate Trend in Essex

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Essex region.

Service Management Hourly Rate Trend in Essex

Service Management
Contract Job Locations in Essex

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Essex region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chelmsford -9 5 £520 +48.57% 2
Service Management
East of England

Service Management
Top 30 Related IT Skills in Essex

For the 6 months to 22 May 2015, IT contractor jobs across the Essex region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 18 (75.00%) ITIL
2 13 (54.17%) Finance
3 11 (45.83%) Incident Management
4 9 (37.50%) MS Office
4 9 (37.50%) Active Directory
4 9 (37.50%) Problem Management
5 8 (33.33%) Windows 7
5 8 (33.33%) Windows
5 8 (33.33%) ITSM
6 7 (29.17%) Change Management
7 6 (25.00%) Microsoft
7 6 (25.00%) Stakeholder Management
8 5 (20.83%) ISO/IEC 27001
8 5 (20.83%) PCI DSS
9 4 (16.67%) Windows Vista
9 4 (16.67%) SharePoint
9 4 (16.67%) SLA
9 4 (16.67%) Citrix
9 4 (16.67%) Lync
9 4 (16.67%) Analytical Skills
10 3 (12.50%) ITIL V3
10 3 (12.50%) Continuous Improvement
10 3 (12.50%) ITIL Certification
10 3 (12.50%) MS Excel
11 2 (8.33%) Service Delivery
11 2 (8.33%) Project Management
11 2 (8.33%) Microsoft App-V
11 2 (8.33%) SCCM
11 2 (8.33%) Windows 8
12 1 (4.17%) ServiceNow

Service Management
Top Related IT Skills in Essex by Category

For the 6 months to 22 May 2015, IT contractor jobs across the Essex region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 4 (16.67%) SharePoint
1 4 (16.67%) Lync
2 1 (4.17%) IBM Notes
Applications
1 9 (37.50%) MS Office
2 3 (12.50%) MS Excel
Communications & Networking
1 1 (4.17%) Internet
General
1 13 (54.17%) Finance
2 1 (4.17%) Legal
Job Titles
1 6 (25.00%) Analyst
2 5 (20.83%) Administrator
2 5 (20.83%) Problem Manager
2 5 (20.83%) Security Administrator
2 5 (20.83%) Security Manager
3 4 (16.67%) Major Incident Manager
3 4 (16.67%) Incident Manager
3 4 (16.67%) Team Leader
3 4 (16.67%) Service Desk Team Leader
4 3 (12.50%) Service Analyst
4 3 (12.50%) Support Analyst
5 2 (8.33%) Service Manager
5 2 (8.33%) Service Desk Analyst
6 1 (4.17%) IT Support
6 1 (4.17%) Build Engineer
6 1 (4.17%) Applications Support Analyst
6 1 (4.17%) Help Desk Team Lead
6 1 (4.17%) Systems Support Analyst
6 1 (4.17%) Services Delivery Analyst
6 1 (4.17%) Report Analyst
Libraries, Frameworks & Software Standards
1 1 (4.17%) XMPP
1 1 (4.17%) X-Windows
Miscellaneous
1 4 (16.67%) Analytical Skills
2 1 (4.17%) Management Information System
2 1 (4.17%) CMDB
Operating Systems
1 8 (33.33%) Windows 7
1 8 (33.33%) Windows
2 4 (16.67%) Windows Vista
3 2 (8.33%) Windows 8
4 1 (4.17%) Windows Server 2008
Processes & Methodologies
1 18 (75.00%) ITIL
2 11 (45.83%) Incident Management
3 9 (37.50%) Problem Management
4 8 (33.33%) ITSM
5 7 (29.17%) Change Management
6 6 (25.00%) Stakeholder Management
7 3 (12.50%) ITIL V3
7 3 (12.50%) Continuous Improvement
8 2 (8.33%) Service Delivery
8 2 (8.33%) Project Management
9 1 (4.17%) Waterfall
9 1 (4.17%) Agile Software Development
9 1 (4.17%) Migration
9 1 (4.17%) Project Planning
9 1 (4.17%) PRINCE2
9 1 (4.17%) Configuration Management
Programming Languages
1 1 (4.17%) Java
1 1 (4.17%) SQL
1 1 (4.17%) VBA
Qualifications
1 3 (12.50%) ITIL Certification
Quality Assurance & Compliance
1 5 (20.83%) ISO/IEC 27001
1 5 (20.83%) PCI DSS
2 4 (16.67%) SLA
System Software
1 9 (37.50%) Active Directory
2 2 (8.33%) Microsoft App-V
3 1 (4.17%) VMware Infrastructure
Systems Management
1 2 (8.33%) SCCM
2 1 (4.17%) Cisco UCCX
2 1 (4.17%) ZENworks
Vendors
1 6 (25.00%) Microsoft
2 4 (16.67%) Citrix
3 1 (4.17%) ServiceNow
3 1 (4.17%) VMware
3 1 (4.17%) Cisco
3 1 (4.17%) Lotus
Essex
Red10
Rate: £400 - £425 per day
Posted: 3 days ago
Essex
Red10
Rate: £400 - £425 per day
Posted: 4 days ago
Chelmsford
Streamline Connections
Rate: £500 - £540 per day
Posted: 7 days ago