The table below looks at the statistics for Service Management skills in IT contracts advertised for the Essex region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 29 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Jan 2015
Same period 2014 Same period 2013
Service Management
Rank 29 39 41
Rank change year-on-year
+10 +2
Contract jobs citing Service Management 21 20 1
As % of all contract IT jobs located in Essex 4.98% 3.47% 0.31%
As % of the Processes & Methodologies category 6.73% 4.59% 0.48%
Number of daily rates quoted 15 11 0
Average daily rate
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of your Daily Rate
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£275 £119 -
Average daily rate % change year-on-year
+130.90% -
UK excluding London average daily rate £375 £352 £350
% change year-on-year
+6.53% +0.57%
Number of hourly rates quoted 2 3 0
Average hourly rate £18.00 £9.36 -
Average hourly rate % change year-on-year
+92.41% -
UK excluding London average hourly rate £14.69 £17.68 £17.50
% change year-on-year
-16.90% +1.00%
Service Management
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Essex region.

Processes & Methodologies Category
Essex
Contract IT job ads with a match in the
Processes & Methodologies category
312 436 208
As % of all contract IT jobs located in Essex 73.93% 75.56% 64.20%
Number of daily rates quoted 171 251 91
Average daily rate £380 £400 £363
Average daily rate % change year-on-year
-5.00% +10.34%
90% offered a daily rate of more than £223 £190 £225
10% offered a daily rate of more than £625 £500 £650
UK excluding London average daily rate £398 £375 £360
% change year-on-year
+6.00% +4.16%
Number of hourly rates quoted 36 61 34
Average hourly rate £25.63 £29.40 £30.00
Average hourly rate % change year-on-year
-12.84% -2.00%
90% offered a hourly rate of more than £16.50 £13.65 £16.50
10% offered a hourly rate of more than £47.00 £41.50 £36.00
UK excluding London average hourly rate £26.00 £27.50 £31.07
% change year-on-year
-5.45% -11.49%

Service Management
Jobs Demand Trend in Essex

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Essex region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Essex

Service Management
Daily Rate Trend in Essex

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Essex region.

Service Management Daily Rate Trend in Essex

Service Management
Daily Rate Histogram in Essex

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Essex region over the 3 months to 29 January 2015.

Service Management Daily Rate Histogram in Essex

Service Management
Hourly Rate Trend in Essex

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Essex region.

Service Management Hourly Rate Trend in Essex

Service Management
Contract Job Locations in Essex

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Essex region over the 3 months to 29 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chelmsford +2 10 £160 +36.17% 1
Colchester - 2 - -
Harlow - - - -
Basildon - - - -
Brentwood - - - -
Service Management
East of England

Service Management
Top 30 Related IT Skills in Essex

For the 6 months to 29 January 2015, IT contractor jobs across the Essex region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 22 (62.86%) ITIL
2 12 (34.29%) Finance
3 11 (31.43%) ITSM
3 11 (31.43%) Active Directory
4 10 (28.57%) MS Office
4 10 (28.57%) Windows
5 9 (25.71%) Windows 7
5 9 (25.71%) SaaS
6 8 (22.86%) Incident Management
6 8 (22.86%) Web Services
6 8 (22.86%) SLA
6 8 (22.86%) Change Management
7 7 (20.00%) Project Management
7 7 (20.00%) Microsoft
7 7 (20.00%) SharePoint
7 7 (20.00%) JavaScript
7 7 (20.00%) ServiceNow
8 6 (17.14%) Problem Management
8 6 (17.14%) HTML
8 6 (17.14%) XML
8 6 (17.14%) LDAP
8 6 (17.14%) VPN
8 6 (17.14%) SSL
8 6 (17.14%) Workflow
9 5 (14.29%) Stakeholder Management
9 5 (14.29%) MS Excel
9 5 (14.29%) PCI DSS
9 5 (14.29%) ISO/IEC 27001
9 5 (14.29%) Lync
10 4 (11.43%) Analytical Skills

Service Management
Top Related IT Skills in Essex by Category

For the 6 months to 29 January 2015, IT contractor jobs across the Essex region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 7 (20.00%) SharePoint
2 5 (14.29%) Lync
3 2 (5.71%) Documentum
3 2 (5.71%) IBM Notes
Applications
1 10 (28.57%) MS Office
2 5 (14.29%) MS Excel
3 1 (2.86%) MS Project
3 1 (2.86%) MS Visio
Cloud Services
1 9 (25.71%) SaaS
2 1 (2.86%) PaaS
2 1 (2.86%) IaaS
2 1 (2.86%) Amazon EC2
2 1 (2.86%) Microsoft Azure
Communications & Networking
1 6 (17.14%) LDAP
1 6 (17.14%) VPN
1 6 (17.14%) SSL
Database & Business Intelligence
1 2 (5.71%) EDMS
1 2 (5.71%) SQL Server
2 1 (2.86%) MySQL
2 1 (2.86%) SQL Server 2012
General
1 12 (34.29%) Finance
2 1 (2.86%) Local Government
Job Titles
1 7 (20.00%) Team Leader
2 6 (17.14%) ServiceNow Consultant
2 6 (17.14%) Problem Manager
2 6 (17.14%) Analyst
2 6 (17.14%) Consultant
2 6 (17.14%) Implementation Consultant
3 5 (14.29%) Administrator
3 5 (14.29%) Service Desk Team Leader
3 5 (14.29%) Security Administrator
3 5 (14.29%) Security Manager
4 3 (8.57%) Service Analyst
4 3 (8.57%) Project Manager
4 3 (8.57%) Service Desk Analyst
5 2 (5.71%) Service Manager
5 2 (5.71%) Build Engineer
5 2 (5.71%) Support Analyst
6 1 (2.86%) Release Analyst
6 1 (2.86%) Help Desk Team Lead
6 1 (2.86%) Implementation Manager
6 1 (2.86%) Help Desk Analyst
Libraries, Frameworks & Software Standards
1 8 (22.86%) Web Services
2 6 (17.14%) HTML
2 6 (17.14%) XML
3 2 (5.71%) X-Windows
4 1 (2.86%) .NET
4 1 (2.86%) ADO.NET Entity Framework
4 1 (2.86%) .NET Framework
4 1 (2.86%) jQuery
Miscellaneous
1 4 (11.43%) Analytical Skills
2 2 (5.71%) Management Information System
3 1 (2.86%) Thin Client
3 1 (2.86%) Fat Client
Operating Systems
1 10 (28.57%) Windows
2 9 (25.71%) Windows 7
3 3 (8.57%) Windows Vista
4 2 (5.71%) Windows 8
4 2 (5.71%) Windows Server 2008
Processes & Methodologies
1 22 (62.86%) ITIL
2 11 (31.43%) ITSM
3 8 (22.86%) Incident Management
3 8 (22.86%) Change Management
4 7 (20.00%) Project Management
5 6 (17.14%) Problem Management
5 6 (17.14%) Workflow
6 5 (14.29%) Stakeholder Management
7 4 (11.43%) Service Delivery
8 3 (8.57%) Migration
8 3 (8.57%) Configuration Management
8 3 (8.57%) Release Management
9 2 (5.71%) User Acceptance Testing
9 2 (5.71%) Document Management
9 2 (5.71%) People Management
9 2 (5.71%) Risk Management
9 2 (5.71%) PRINCE2
10 1 (2.86%) MVC
10 1 (2.86%) Zachman Framework
10 1 (2.86%) TOGAF
Programming Languages
1 7 (20.00%) JavaScript
2 2 (5.71%) SQL
3 1 (2.86%) T-SQL
3 1 (2.86%) C#
Qualifications
1 4 (11.43%) ITIL Certification
2 2 (5.71%) ITIL Foundation Certificate
2 2 (5.71%) Degree
3 1 (2.86%) PMP
3 1 (2.86%) PMI Certification
3 1 (2.86%) ISEB
3 1 (2.86%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 8 (22.86%) SLA
2 5 (14.29%) PCI DSS
2 5 (14.29%) ISO/IEC 27001
System Software
1 11 (31.43%) Active Directory
2 2 (5.71%) Microsoft App-V
3 1 (2.86%) VMware Infrastructure
Systems Management
1 2 (5.71%) SCCM
2 1 (2.86%) SCVMM
Vendors
1 7 (20.00%) Microsoft
1 7 (20.00%) ServiceNow
2 4 (11.43%) Citrix
3 2 (5.71%) Lotus
3 2 (5.71%) CheckPoint
4 1 (2.86%) Oracle
4 1 (2.86%) Cisco
4 1 (2.86%) Juniper
4 1 (2.86%) BMC
4 1 (2.86%) NetApp
4 1 (2.86%) HP
4 1 (2.86%) EMC
4 1 (2.86%) VMware