The table below looks at the statistics for Service Management skills in IT contracts advertised for the East of England region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 30 September 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
30 Sep 2016
Same period 2015 Same period 2014
Service Management
Rank 92 83 92
Rank change year-on-year
-9 +9
Contract jobs citing Service Management 38 52 55
As % of all contract IT jobs located in the East of England 1.54% 1.84% 1.78%
As % of the Processes & Methodologies category 1.93% 2.38% 2.27%
Number of daily rates quoted 29 37 27
Median daily rate £375 £375 £425
Median daily rate % change year-on-year
- -11.76%
90% offered a daily rate of more than £165 £295 £223
10% offered a daily rate of more than £469 £488 £535
UK excluding London median daily rate £400 £390 £365
% change year-on-year
+2.56% +6.84%
Number of hourly rates quoted 1 1 2
Median hourly rate £13.00 £50.00 £15.00
Median hourly rate % change year-on-year
-74.00% +233.33%
UK excluding London median hourly rate £14.50 £18.52 £15.00
% change year-on-year
-21.70% +23.46%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the East of England region.

Processes & Methodologies Category
East of England
Contract IT job ads with a match in the
Processes & Methodologies category
1964 2181 2424
As % of all contract IT jobs located in the East of England 79.80% 77.07% 78.35%
Number of daily rates quoted 1111 1248 1490
Median daily rate £413 £400 £400
Median daily rate % change year-on-year
+3.12% -
90% offered a daily rate of more than £250 £275 £250
10% offered a daily rate of more than £550 £550 £537
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 150 169 145
Median hourly rate £37.50 £32.69 £25.75
Median hourly rate % change year-on-year
+14.71% +26.95%
90% offered a hourly rate of more than £15.65 £12.50 £13.00
10% offered a hourly rate of more than £50.00 £52.50 £48.50
UK excluding London median hourly rate £32.50 £34.00 £25.75
% change year-on-year
-4.41% +32.03%

Service Management
Jobs Demand Trend in the East of England

The demand trend of contract jobs across the East of England region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in the East of England

Service Management
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the East of England region.

Service Management Daily Rate Trend in the East of England

Service Management
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the East of England region over the 3 months to 30 September 2016.

Service Management Daily Rate Histogram in the East of England

Service Management
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the East of England region.

Service Management Hourly Rate Trend in the East of England

Service Management
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the East of England region over the 3 months to 30 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +6 11 £400 -15.78% 3
Cambridgeshire +9 8 £425 +13.33% 2
Essex -2 7 £208 -44.66% 2
Bedfordshire -7 5 £175 -50.00% 3
Norfolk - 5 £173 -
Suffolk +4 2 £425 +41.66%
Service Management
England

Service Management
Top 30 Related IT Skills in the East of England

For the 6 months to 30 September 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East of England region with a requirement for Service Management.

1 47 (59.49%) ITIL
2 24 (30.38%) ITIL V3
3 22 (27.85%) Windows
4 21 (26.58%) Finance
5 20 (25.32%) Microsoft
6 18 (22.78%) Active Directory
7 15 (18.99%) SLA
7 15 (18.99%) CRM
7 15 (18.99%) ITSM
7 15 (18.99%) Analytics
7 15 (18.99%) Analytical Skills
8 14 (17.72%) Web Services
9 13 (16.46%) Service Delivery
9 13 (16.46%) Management Information System
9 13 (16.46%) Windows 7
10 12 (15.19%) MS Office
10 12 (15.19%) SAP
10 12 (15.19%) HTML
11 11 (13.92%) ERP
11 11 (13.92%) SAP CRM
11 11 (13.92%) Mobile App
11 11 (13.92%) Marketing
11 11 (13.92%) SAP ERP
11 11 (13.92%) Silverlight
12 10 (12.66%) Incident Management
12 10 (12.66%) Security Cleared
13 9 (11.39%) ITIL Certification
13 9 (11.39%) Remedy
13 9 (11.39%) MS Excel
14 8 (10.13%) Change Management

Service Management
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (5.06%) SharePoint
2 3 (3.80%) MS Exchange
3 2 (2.53%) Blackberry Enterprise Server
3 2 (2.53%) OpenStack
4 1 (1.27%) IBM Domino
4 1 (1.27%) IBM Notes
4 1 (1.27%) SharePoint Server
4 1 (1.27%) WebSphere
Applications
1 12 (15.19%) MS Office
2 9 (11.39%) MS Excel
3 3 (3.80%) MS PowerPoint
3 3 (3.80%) MS Visio
4 1 (1.27%) MS Project
Business Applications
1 11 (13.92%) SAP CRM
1 11 (13.92%) SAP ERP
2 6 (7.59%) Remedy ITSM
3 2 (2.53%) BASE24
4 1 (1.27%) Maximo
4 1 (1.27%) Unit4 Business World
Cloud Services
1 4 (5.06%) Office 365
2 3 (3.80%) Cloud Computing
3 2 (2.53%) Amazon AWS
3 2 (2.53%) IaaS
3 2 (2.53%) Microsoft Azure
3 2 (2.53%) PaaS
3 2 (2.53%) SaaS
Communications & Networking
1 3 (3.80%) VoIP
2 2 (2.53%) SAN
3 1 (1.27%) Firewall
3 1 (1.27%) HTTP
3 1 (1.27%) Internet
3 1 (1.27%) LAN
3 1 (1.27%) LDAP
3 1 (1.27%) Remote Desktop
3 1 (1.27%) SSL
3 1 (1.27%) Structured Cabling
3 1 (1.27%) TCP/IP
3 1 (1.27%) WAN
Database & Business Intelligence
1 2 (2.53%) GIS
2 1 (1.27%) BusinessObjects
2 1 (1.27%) SQL Server
Development Applications
1 2 (2.53%) Rational DOORS
2 1 (1.27%) AdminStudio
2 1 (1.27%) TestPartner
General
1 21 (26.58%) Finance
2 11 (13.92%) Marketing
3 5 (6.33%) Legal
4 4 (5.06%) Telecoms
5 3 (3.80%) Local Government
5 3 (3.80%) Retail
6 2 (2.53%) Financial Institution
7 1 (1.27%) Advertising
7 1 (1.27%) Back Office
Job Titles
1 27 (34.18%) Analyst
2 11 (13.92%) Service Analyst
2 11 (13.92%) Service Manager
3 10 (12.66%) IT Analyst
3 10 (12.66%) Support Analyst
4 6 (7.59%) Architect
4 6 (7.59%) Desktop Support
5 5 (6.33%) IT Manager
5 5 (6.33%) IT Services Manager
5 5 (6.33%) Service Desk Analyst
5 5 (6.33%) Services Delivery Manager
6 4 (5.06%) Delivery Manager
6 4 (5.06%) Desktop Analyst
6 4 (5.06%) Desktop Support Analyst
6 4 (5.06%) Project Manager
6 4 (5.06%) Service Architect
7 3 (3.80%) 2nd Line Support
7 3 (3.80%) Business Analyst
7 3 (3.80%) Developer
7 3 (3.80%) Support Engineer
Libraries, Frameworks & Software Standards
1 14 (17.72%) Web Services
2 12 (15.19%) HTML
3 11 (13.92%) Silverlight
4 1 (1.27%) .NET
4 1 (1.27%) .NET Framework
4 1 (1.27%) Ajax
4 1 (1.27%) J2EE
4 1 (1.27%) JMS
4 1 (1.27%) Middleware
4 1 (1.27%) SAML
4 1 (1.27%) Spring
Miscellaneous
1 15 (18.99%) Analytical Skills
2 13 (16.46%) Management Information System
3 11 (13.92%) Mobile App
4 5 (6.33%) CMDB
4 5 (6.33%) Data Centre
5 3 (3.80%) Blackberry
5 3 (3.80%) User Experience
5 3 (3.80%) Video Conferencing
6 2 (2.53%) BYOD
6 2 (2.53%) CCTV
6 2 (2.53%) Hedge funds
6 2 (2.53%) Hybrid Cloud
6 2 (2.53%) Statistics
6 2 (2.53%) Virtual Team
7 1 (1.27%) Driving Licence
7 1 (1.27%) Fat Client
7 1 (1.27%) Informatics
7 1 (1.27%) Mathematics
7 1 (1.27%) NHS
7 1 (1.27%) Smartphone
Operating Systems
1 22 (27.85%) Windows
2 13 (16.46%) Windows 7
3 8 (10.13%) Windows Server
4 2 (2.53%) Windows 8
4 2 (2.53%) Windows Server 2003
4 2 (2.53%) Windows Server 2008
4 2 (2.53%) Windows Vista
5 1 (1.27%) Android
5 1 (1.27%) Linux
5 1 (1.27%) Windows 10
Processes & Methodologies
1 47 (59.49%) ITIL
2 24 (30.38%) ITIL V3
3 15 (18.99%) Analytics
3 15 (18.99%) CRM
3 15 (18.99%) ITSM
4 13 (16.46%) Service Delivery
5 11 (13.92%) ERP
6 10 (12.66%) Incident Management
7 8 (10.13%) Change Management
8 7 (8.86%) Continuous Improvement
8 7 (8.86%) PRINCE2
8 7 (8.86%) Problem Management
8 7 (8.86%) Project Management
9 6 (7.59%) Configuration Management
9 6 (7.59%) Line Management
9 6 (7.59%) Service Design
9 6 (7.59%) Stakeholder Management
10 5 (6.33%) Business Analysis
10 5 (6.33%) Business Intelligence
10 5 (6.33%) Release Management
Programming Languages
1 3 (3.80%) SQL
2 2 (2.53%) C
2 2 (2.53%) Java
3 1 (1.27%) VBA
Qualifications
1 10 (12.66%) Security Cleared
2 9 (11.39%) ITIL Certification
3 5 (6.33%) A+ Certification
3 5 (6.33%) MCP
3 5 (6.33%) SC Cleared
4 3 (3.80%) ISEB
5 2 (2.53%) CBAP
5 2 (2.53%) DV Cleared
5 2 (2.53%) IIBA
5 2 (2.53%) MCSE
5 2 (2.53%) Microsoft Certification
6 1 (1.27%) BC Cleared
6 1 (1.27%) Degree
6 1 (1.27%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 15 (18.99%) SLA
2 2 (2.53%) JSP 440
3 1 (1.27%) QA
System Software
1 18 (22.78%) Active Directory
2 3 (3.80%) VMware Infrastructure
3 1 (1.27%) Microsoft App-V
3 1 (1.27%) Virtual Machines
Systems Management
1 4 (5.06%) WSUS
2 3 (3.80%) SCCM
3 2 (2.53%) Control-M
3 2 (2.53%) OpenView
4 1 (1.27%) Casper Suite
4 1 (1.27%) Tivoli
4 1 (1.27%) ZENworks
Vendors
1 20 (25.32%) Microsoft
2 12 (15.19%) SAP
3 9 (11.39%) Remedy
4 6 (7.59%) BMC
5 5 (6.33%) Citrix
5 5 (6.33%) VMware
6 4 (5.06%) HP
7 3 (3.80%) Cisco
7 3 (3.80%) ServiceNow
8 2 (2.53%) Apple
8 2 (2.53%) Oracle
8 2 (2.53%) WorldPay
9 1 (1.27%) IBM
9 1 (1.27%) Intel Security
9 1 (1.27%) Juniper
9 1 (1.27%) LANDesk
9 1 (1.27%) Lotus
9 1 (1.27%) Tableau
9 1 (1.27%) Veeam
9 1 (1.27%) Virgin Media
Rickmansworth, Hertfordshire
Uniting Ambition
Rate: £140 per day
Posted: 20 hours ago