The table below looks at the statistics for Service Management skills in IT contracts advertised for the East of England region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 22 February 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
22 Feb 2017
Same period 2016 Same period 2015
Service Management
England / East of England
Rank 74 77 76
Rank change year-on-year
+3 -1
Contract jobs citing Service Management 46 45 48
As % of all contract IT jobs located in the East of England 2.18% 1.91% 1.92%
As % of the Processes & Methodologies category 2.67% 2.37% 2.46%
Number of daily rates quoted 20 29 28
Median daily rate £425 £363 £275
Median daily rate % change year-on-year
+17.24% +31.81%
90% offered a daily rate of more than £163 £185 £160
10% offered a daily rate of more than £625 £542 £483
UK excluding London median daily rate £405 £390 £380
% change year-on-year
+3.84% +2.63%
Number of hourly rates quoted 0 1 1
Median hourly rate - £5.00 £20.00
Median hourly rate % change year-on-year
- -75.00%
UK excluding London median hourly rate £13.75 £13.75 £16.00
% change year-on-year
- -14.06%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the East of England region.

Processes & Methodologies Category
East of England
Contract IT job ads with a match in the
Processes & Methodologies category
1724 1898 1954
As % of all contract IT jobs located in the East of England 81.78% 80.49% 77.97%
Number of daily rates quoted 1016 1158 1180
Median daily rate £425 £425 £413
Median daily rate % change year-on-year
- +3.03%
90% offered a daily rate of more than £275 £280 £245
10% offered a daily rate of more than £563 £588 £588
UK excluding London median daily rate £410 £400 £400
% change year-on-year
+2.50% -
Number of hourly rates quoted 101 158 144
Median hourly rate £41.00 £38.50 £24.50
Median hourly rate % change year-on-year
+6.49% +57.14%
90% offered a hourly rate of more than £16.50 £15.00 £12.00
10% offered a hourly rate of more than £50.25 £55.40 £43.30
UK excluding London median hourly rate £35.00 £40.00 £27.50
% change year-on-year
-12.50% +45.45%

Service Management
Jobs Demand Trend in the East of England

The demand trend of contract jobs across the East of England region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in the East of England

Service Management
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the East of England region.

Service Management Daily Rate Trend in the East of England

Service Management
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the East of England region over the 3 months to 22 February 2017.

Service Management Daily Rate Histogram in the East of England

Service Management
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the East of England region.

Service Management Hourly Rate Trend in the East of England

Service Management
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the East of England region over the 3 months to 22 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire 0 15 £188 -48.27% 6
Cambridgeshire +6 12 £450 +40.62% 3
Bedfordshire +11 10 £550 -2.22% 2
Suffolk +2 5 £325 -
Essex -15 3 £311 -20.95%
Norfolk +6 1 - -
Service Management
England

Service Management
Top 30 Related IT Skills in the East of England

For the 6 months to 22 February 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East of England region with a requirement for Service Management.

1 39 (39.80%) ITIL
2 29 (29.59%) Service Delivery
3 27 (27.55%) ITSM
3 27 (27.55%) Windows
4 23 (23.47%) Microsoft
5 18 (18.37%) Finance
6 15 (15.31%) MS Office
7 14 (14.29%) Agile Software Development
7 14 (14.29%) Windows 7
8 13 (13.27%) MS Excel
8 13 (13.27%) Active Directory
9 12 (12.24%) ITIL V3
10 11 (11.22%) Management Information System
10 11 (11.22%) Linux
10 11 (11.22%) SAP
10 11 (11.22%) E-Commerce
10 11 (11.22%) Service Design
11 10 (10.20%) Relational Database
11 10 (10.20%) WAN
11 10 (10.20%) DNS
11 10 (10.20%) High Availability
11 10 (10.20%) Amazon AWS
11 10 (10.20%) IaaS
11 10 (10.20%) Analytics
11 10 (10.20%) Load Balancing
12 9 (9.18%) Marketing
12 9 (9.18%) Office 365
12 9 (9.18%) CRM
12 9 (9.18%) Project Management
13 8 (8.16%) Web Services

Service Management
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (4.08%) MS Exchange
1 4 (4.08%) SharePoint
2 2 (2.04%) IBM Notes
2 2 (2.04%) Skype for Business
3 1 (1.02%) SharePoint Server
Applications
1 15 (15.31%) MS Office
2 13 (13.27%) MS Excel
3 3 (3.06%) MS PowerPoint
3 3 (3.06%) MS Visio
4 1 (1.02%) MS Project
Business Applications
1 7 (7.14%) SAP CRM
1 7 (7.14%) SAP ERP
2 3 (3.06%) SAP GRC
3 2 (2.04%) Remedy ITSM
4 1 (1.02%) assyst
4 1 (1.02%) SAP Business One
4 1 (1.02%) Unit4 Business World
Cloud Services
1 10 (10.20%) Amazon AWS
1 10 (10.20%) IaaS
2 9 (9.18%) Office 365
3 2 (2.04%) SaaS
3 2 (2.04%) Veeva
4 1 (1.02%) Cloud Computing
Communications & Networking
1 10 (10.20%) DNS
1 10 (10.20%) WAN
2 6 (6.12%) LAN
3 3 (3.06%) Internet
3 3 (3.06%) VoIP
4 2 (2.04%) SAN
4 2 (2.04%) Skype
4 2 (2.04%) VPN
5 1 (1.02%) Cisco ASA
5 1 (1.02%) Cisco IOS
5 1 (1.02%) Firewall
5 1 (1.02%) Structured Cabling
5 1 (1.02%) Unified Communications
5 1 (1.02%) Wireless
5 1 (1.02%) Wireless Security
Database & Business Intelligence
1 10 (10.20%) Relational Database
2 2 (2.04%) Data Warehouse
3 1 (1.02%) SQL Server
General
1 18 (18.37%) Finance
2 9 (9.18%) Marketing
3 7 (7.14%) Legal
4 3 (3.06%) Retail
5 2 (2.04%) Dutch Language
5 2 (2.04%) German Language
5 2 (2.04%) Pharmaceutical
5 2 (2.04%) Spanish Language
5 2 (2.04%) Telecoms
6 1 (1.02%) Advertising
6 1 (1.02%) Banking
Job Titles
1 21 (21.43%) Architect
2 17 (17.35%) Analyst
3 12 (12.24%) Service Manager
4 11 (11.22%) Project Manager
5 10 (10.20%) Infrastructure Architect
6 9 (9.18%) IT Manager
7 8 (8.16%) Services Delivery Manager
7 8 (8.16%) Team Leader
8 7 (7.14%) IT Analyst
8 7 (7.14%) Programme Manager
8 7 (7.14%) Support Analyst
9 6 (6.12%) AWS Architect
9 6 (6.12%) Consultant
9 6 (6.12%) Delivery Manager
9 6 (6.12%) SAP Manager
9 6 (6.12%) SAP Project Manager
9 6 (6.12%) Service Analyst
9 6 (6.12%) Service Architect
9 6 (6.12%) Technical Manager
9 6 (6.12%) Technical Project Manager
Libraries, Frameworks & Software Standards
1 8 (8.16%) Web Services
2 7 (7.14%) HTML
2 7 (7.14%) Silverlight
3 3 (3.06%) SAP Basis
4 2 (2.04%) Middleware
5 1 (1.02%) .NET
5 1 (1.02%) .NET Framework
Miscellaneous
1 11 (11.22%) Management Information System
2 8 (8.16%) Analytical Skills
3 7 (7.14%) Mobile App
4 5 (5.10%) Data Centre
5 3 (3.06%) Smartphone
5 3 (3.06%) Video Conferencing
5 3 (3.06%) Virtual Team
6 2 (2.04%) Reference Data
7 1 (1.02%) CMDB
7 1 (1.02%) Fat Client
7 1 (1.02%) Learning Management System
7 1 (1.02%) NHS
7 1 (1.02%) Thin Client
Operating Systems
1 27 (27.55%) Windows
2 14 (14.29%) Windows 7
3 11 (11.22%) Linux
4 7 (7.14%) Windows 8
5 6 (6.12%) Windows Server
6 3 (3.06%) Windows Vista
7 2 (2.04%) Windows Server 2003
7 2 (2.04%) Windows Server 2008
8 1 (1.02%) Android
Processes & Methodologies
1 39 (39.80%) ITIL
2 29 (29.59%) Service Delivery
3 27 (27.55%) ITSM
4 14 (14.29%) Agile Software Development
5 12 (12.24%) ITIL V3
6 11 (11.22%) E-Commerce
6 11 (11.22%) Service Design
7 10 (10.20%) Analytics
7 10 (10.20%) High Availability
7 10 (10.20%) Load Balancing
8 9 (9.18%) CRM
8 9 (9.18%) Project Management
9 8 (8.16%) Enterprise Architecture
9 8 (8.16%) ERP
9 8 (8.16%) Problem Management
10 7 (7.14%) Capacity Management
10 7 (7.14%) Disaster Recovery
10 7 (7.14%) Personalization
10 7 (7.14%) PRINCE2
11 6 (6.12%) Stakeholder Management
Programming Languages
1 2 (2.04%) Java
2 1 (1.02%) C
2 1 (1.02%) SQL
Qualifications
1 7 (7.14%) ITIL Certification
2 5 (5.10%) Cisco Certification
3 4 (4.08%) A+ Certification
3 4 (4.08%) CCNA
3 4 (4.08%) MCP
3 4 (4.08%) Security Cleared
4 3 (3.06%) CISA
4 3 (3.06%) CISM
4 3 (3.06%) CISSP
4 3 (3.06%) GIAC
4 3 (3.06%) GISP
4 3 (3.06%) IISP
4 3 (3.06%) SC Cleared
5 2 (2.04%) Degree
6 1 (1.02%) APMP
6 1 (1.02%) CBAP
6 1 (1.02%) IIBA
6 1 (1.02%) ISEB
6 1 (1.02%) PMP
6 1 (1.02%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 6 (6.12%) SLA
2 3 (3.06%) PCI DSS
2 3 (3.06%) QA
3 2 (2.04%) Data Quality
4 1 (1.02%) GxP
System Software
1 13 (13.27%) Active Directory
2 2 (2.04%) VMware Infrastructure
3 1 (1.02%) Microsoft App-V
Systems Management
1 3 (3.06%) WSUS
2 2 (2.04%) SCCM
3 1 (1.02%) ZENworks
Vendors
1 23 (23.47%) Microsoft
2 11 (11.22%) SAP
3 4 (4.08%) Citrix
4 3 (3.06%) Cisco
4 3 (3.06%) VMware
5 2 (2.04%) Avaya
5 2 (2.04%) Informatica
5 2 (2.04%) Intel Security
5 2 (2.04%) Lotus
5 2 (2.04%) Remedy
5 2 (2.04%) ServiceNow
6 1 (1.02%) Adobe
6 1 (1.02%) BMC
6 1 (1.02%) Juniper
6 1 (1.02%) Oracle
6 1 (1.02%) Saba
6 1 (1.02%) Tableau
6 1 (1.02%) Veeam
6 1 (1.02%) Workday
Huntingdon, Cambridgeshire
Experis Ltd
Rate: £480 - £540 per day
Posted: 2 days ago
Welwyn Garden City
Sidtech Ltd
Rate: £0 - £350 per day
Posted: 20 days ago