The table below looks at the statistics for Service Management skills in IT contracts advertised for the East of England region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 29 June 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
29 Jun 2016
Same period 2015 Same period 2014
Service Management
Rank 90 74 85
Rank change year-on-year
-16 +11
Contract jobs citing Service Management 43 77 63
As % of all contract IT jobs located in the East of England 1.69% 2.58% 2.16%
As % of the Processes & Methodologies category 2.13% 3.28% 2.84%
Number of daily rates quoted 23 46 35
Median daily rate £375 £413 £388
Median daily rate % change year-on-year
-9.09% +6.45%
90% offered a daily rate of more than £177 £318 £218
10% offered a daily rate of more than £600 £525 £500
UK excluding London median daily rate £406 £375 £350
% change year-on-year
+8.14% +7.14%
Number of hourly rates quoted 1 7 5
Median hourly rate £16.50 £11.00 £19.50
Median hourly rate % change year-on-year
+50.00% -43.58%
UK excluding London median hourly rate £15.00 £13.35 £16.00
% change year-on-year
+12.35% -16.56%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the East of England region.

Processes & Methodologies Category
East of England
Contract IT job ads with a match in the
Processes & Methodologies category
2019 2346 2219
As % of all contract IT jobs located in the East of England 79.52% 78.49% 76.12%
Number of daily rates quoted 1163 1417 1268
Median daily rate £425 £400 £376
Median daily rate % change year-on-year
+6.25% +6.52%
90% offered a daily rate of more than £260 £275 £250
10% offered a daily rate of more than £575 £538 £490
UK excluding London median daily rate £400 £385 £375
% change year-on-year
+3.89% +2.66%
Number of hourly rates quoted 157 162 153
Median hourly rate £31.00 £33.00 £30.00
Median hourly rate % change year-on-year
-6.06% +10.00%
90% offered a hourly rate of more than £16.50 £12.00 £15.00
10% offered a hourly rate of more than £47.00 £50.00 £42.50
UK excluding London median hourly rate £28.50 £30.00 £30.00
% change year-on-year
-5.00% -

Service Management
Jobs Demand Trend in the East of England

The demand trend of contract jobs across the East of England region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in the East of England

Service Management
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the East of England region.

Service Management Daily Rate Trend in the East of England

Service Management
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the East of England region over the 3 months to 29 June 2016.

Service Management Daily Rate Histogram in the East of England

Service Management
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the East of England region.

Service Management Hourly Rate Trend in the East of England

Service Management
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the East of England region over the 3 months to 29 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +25 22 £550 +27.16% 3
Hertfordshire -4 7 £350 -12.50%
Essex -16 5 £210 -49.09% 1
Norfolk - 4 £225 -
Bedfordshire 0 3 £170 -43.33% 2
Suffolk -7 1 £133 -66.87% 1
East Anglia - 1 £375 -
Service Management
England

Service Management
Top 30 Related IT Skills in the East of England

For the 6 months to 29 June 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East of England region with a requirement for Service Management.

1 55 (59.78%) ITIL
2 25 (27.17%) Service Delivery
3 23 (25.00%) Finance
4 21 (22.83%) Microsoft
5 20 (21.74%) ITSM
5 20 (21.74%) Management Information System
6 18 (19.57%) ITIL Certification
7 17 (18.48%) Analytical Skills
8 16 (17.39%) Windows
9 15 (16.30%) CRM
10 14 (15.22%) SAP
10 14 (15.22%) Problem Management
11 13 (14.13%) Security Cleared
11 13 (14.13%) Continuous Improvement
11 13 (14.13%) Web Services
11 13 (14.13%) SLA
12 12 (13.04%) ERP
12 12 (13.04%) ITIL V3
13 11 (11.96%) Analytics
13 11 (11.96%) Mobile App
13 11 (11.96%) SAP ERP
13 11 (11.96%) Silverlight
13 11 (11.96%) Marketing
13 11 (11.96%) HTML
13 11 (11.96%) SAP CRM
14 9 (9.78%) Stakeholder Management
14 9 (9.78%) MS Office
14 9 (9.78%) Remedy
14 9 (9.78%) Windows 7
15 8 (8.70%) Active Directory

Service Management
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (4.35%) SharePoint
2 2 (2.17%) Skype for Business
3 1 (1.09%) BizTalk Server
3 1 (1.09%) Blackberry Enterprise Server
3 1 (1.09%) CMS
3 1 (1.09%) IBM Domino
3 1 (1.09%) IBM Notes
3 1 (1.09%) IIS
Applications
1 9 (9.78%) MS Office
2 8 (8.70%) MS Excel
3 2 (2.17%) MS PowerPoint
4 1 (1.09%) AutoCAD
4 1 (1.09%) MS Visio
Business Applications
1 11 (11.96%) SAP CRM
1 11 (11.96%) SAP ERP
2 7 (7.61%) Remedy ITSM
3 2 (2.17%) BASE24
3 2 (2.17%) SAP SM
4 1 (1.09%) Dynamics CRM
4 1 (1.09%) Maximo
Cloud Services
1 3 (3.26%) Amazon AWS
2 2 (2.17%) Cloud Computing
2 2 (2.17%) Microsoft Azure
2 2 (2.17%) Office 365
3 1 (1.09%) Azure Active Directory
3 1 (1.09%) IaaS
Communications & Networking
1 5 (5.43%) 3G
1 5 (5.43%) 4G
1 5 (5.43%) LTE
1 5 (5.43%) Wi-Fi
2 4 (4.35%) DNS
2 4 (4.35%) WLAN
3 3 (3.26%) LAN
3 3 (3.26%) WAN
4 2 (2.17%) DHCP
4 2 (2.17%) Firewall
4 2 (2.17%) Wireless
5 1 (1.09%) Cisco Wireless
5 1 (1.09%) Network Security
5 1 (1.09%) Remote Desktop
5 1 (1.09%) Skype
5 1 (1.09%) TCP/IP
5 1 (1.09%) VoIP
5 1 (1.09%) VPN
Database & Business Intelligence
1 2 (2.17%) GIS
2 1 (1.09%) Oracle Exadata
2 1 (1.09%) Relational Database
Development Applications
1 2 (2.17%) Rational DOORS
2 1 (1.09%) AdminStudio
2 1 (1.09%) TestPartner
General
1 23 (25.00%) Finance
2 11 (11.96%) Marketing
3 5 (5.43%) Local Government
4 4 (4.35%) Telecoms
5 2 (2.17%) Banking
5 2 (2.17%) Financial Institution
6 1 (1.09%) Advertising
6 1 (1.09%) Back Office
6 1 (1.09%) Pharmaceutical
6 1 (1.09%) Retail
Job Titles
1 19 (20.65%) Analyst
2 13 (14.13%) Service Desk Team Leader
2 13 (14.13%) Team Leader
3 10 (10.87%) Service Analyst
4 9 (9.78%) Service Manager
5 8 (8.70%) Architect
5 8 (8.70%) IT Analyst
6 7 (7.61%) ITIL Manager
6 7 (7.61%) Transition Manager
7 6 (6.52%) Service Transition Manager
8 4 (4.35%) Consultant
8 4 (4.35%) Report Analyst
8 4 (4.35%) Service Desk Analyst
8 4 (4.35%) Service Management Manager
8 4 (4.35%) Solutions Architect
8 4 (4.35%) Support Analyst
9 3 (3.26%) IT Manager
9 3 (3.26%) Support Engineer
9 3 (3.26%) Systems Engineer
9 3 (3.26%) Technical Architect
Libraries, Frameworks & Software Standards
1 13 (14.13%) Web Services
2 11 (11.96%) HTML
2 11 (11.96%) Silverlight
3 2 (2.17%) XML
4 1 (1.09%) Middleware
Miscellaneous
1 20 (21.74%) Management Information System
2 17 (18.48%) Analytical Skills
3 11 (11.96%) Mobile App
4 6 (6.52%) Data Centre
5 5 (5.43%) CMDB
6 3 (3.26%) Blackberry
6 3 (3.26%) CCTV
7 2 (2.17%) BYOD
7 2 (2.17%) Hedge funds
7 2 (2.17%) iPhone
8 1 (1.09%) Driving Licence
8 1 (1.09%) Enterprise Cloud
8 1 (1.09%) iPad
8 1 (1.09%) Mathematics
8 1 (1.09%) Public Cloud
Operating Systems
1 16 (17.39%) Windows
2 9 (9.78%) Windows 7
3 4 (4.35%) Windows Server
4 3 (3.26%) Linux
4 3 (3.26%) Windows Server 2008
5 2 (2.17%) Windows 10
5 2 (2.17%) Windows 8
5 2 (2.17%) Windows Server 2003
6 1 (1.09%) Android
6 1 (1.09%) Apple iOS
6 1 (1.09%) Windows Phone
6 1 (1.09%) Windows Server 2012
6 1 (1.09%) Windows XP
Processes & Methodologies
1 55 (59.78%) ITIL
2 25 (27.17%) Service Delivery
3 20 (21.74%) ITSM
4 15 (16.30%) CRM
5 14 (15.22%) Problem Management
6 13 (14.13%) Continuous Improvement
7 12 (13.04%) ERP
7 12 (13.04%) ITIL V3
8 11 (11.96%) Analytics
9 9 (9.78%) Stakeholder Management
10 7 (7.61%) Information Management
10 7 (7.61%) Project Management
11 5 (5.43%) Release Management
12 4 (4.35%) Business Analysis
12 4 (4.35%) Incident Management
12 4 (4.35%) Service Design
12 4 (4.35%) Use Case
13 3 (3.26%) Agile Software Development
13 3 (3.26%) Technical Architecture
13 3 (3.26%) TOGAF
Programming Languages
1 2 (2.17%) C
2 1 (1.09%) SQL
Qualifications
1 18 (19.57%) ITIL Certification
2 13 (14.13%) Security Cleared
3 6 (6.52%) SC Cleared
4 4 (4.35%) Microsoft Certification
5 3 (3.26%) BPSS Clearance
6 2 (2.17%) BC Cleared
6 2 (2.17%) Degree
6 2 (2.17%) DV Cleared
6 2 (2.17%) MCP
7 1 (1.09%) A+ Certification
7 1 (1.09%) CCNP
7 1 (1.09%) Cisco Certification
7 1 (1.09%) ISEB
7 1 (1.09%) MCSE
Quality Assurance & Compliance
1 13 (14.13%) SLA
2 3 (3.26%) Disclosure Scotland
3 2 (2.17%) JSP 440
4 1 (1.09%) ISO/IEC 27001
4 1 (1.09%) PCI DSS
System Software
1 8 (8.70%) Active Directory
2 5 (5.43%) VMware Infrastructure
3 2 (2.17%) Hyper-V
3 2 (2.17%) vSphere
4 1 (1.09%) Virtual Machines
Systems Management
1 2 (2.17%) Control-M
1 2 (2.17%) SCCM
2 1 (1.09%) Bacula
2 1 (1.09%) Puppet
2 1 (1.09%) WSUS
Vendors
1 21 (22.83%) Microsoft
2 14 (15.22%) SAP
3 9 (9.78%) Remedy
4 8 (8.70%) Cisco
4 8 (8.70%) HP
5 7 (7.61%) BMC
6 6 (6.52%) ServiceNow
6 6 (6.52%) VMware
7 5 (5.43%) Tableau
8 4 (4.35%) Aruba
8 4 (4.35%) Citrix
8 4 (4.35%) Meraki
8 4 (4.35%) WorldPay
9 3 (3.26%) Apple
9 3 (3.26%) Oracle
10 1 (1.09%) EMC
10 1 (1.09%) Lotus
10 1 (1.09%) NetApp
10 1 (1.09%) Nintex
Luton
Annapurna HR
Rate: £150 - £200 per day
Posted: 3 hours ago