The first table below looks at the demand for Service Management skills in IT contracts advertised for the East of England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 25 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the East of England region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
25 Jul 2014
Same period 2013 Same period 2012
Service Management
Rank 83 86 101
Rank change year-on-year
+3 +15
Contract jobs citing Service Management 64 35 38
As % of all contract IT jobs located in the East of England 2.11% 1.46% 1.25%
As % of the Processes & Methodologies category 2.87% 2.10% 1.87%
Number of daily rates quoted 35 15 17
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£390 £388 £325
Average daily rate % change year-on-year
+0.64% +19.23%
90% offered a daily rate of more than £218 £205 £200
10% offered a daily rate of more than £550 £425 £500
UK excluding London average daily rate £350 £345 £350
% change year-on-year
+1.44% -1.42%
Number of hourly rates quoted 4 3 1
Average hourly rate £18.23 £37.50 £20.00
Average hourly rate % change year-on-year
-51.39% +87.50%
UK excluding London average hourly rate £14.38 £14.00 £16.00
% change year-on-year
+2.67% -12.50%
Processes & Methodologies Category
East of England
Contract IT job ads with a match in the
Processes & Methodologies category
2229 1665 2031
As % of all contract IT jobs located in the East of England 73.47% 69.67% 66.85%
Number of daily rates quoted 1305 866 1002
Average daily rate £398 £375 £375
Average daily rate % change year-on-year
+6.00% -
90% offered a daily rate of more than £250 £225 £220
10% offered a daily rate of more than £500 £500 £463
UK excluding London average daily rate £375 £375 £363
% change year-on-year
- +3.44%
Number of hourly rates quoted 156 133 233
Average hourly rate £28.91 £33.00 £33.50
Average hourly rate % change year-on-year
-12.38% -1.49%
90% offered a hourly rate of more than £13.00 £17.20 £16.00
10% offered a hourly rate of more than £41.95 £42.50 £42.50
UK excluding London average hourly rate £26.50 £31.00 £32.00
% change year-on-year
-14.51% -3.12%
Service Management
England

Service Management
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the East of England region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in the East of England

Service Management
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the East of England region.

Service Management Daily Rate Trend in the East of England

Service Management
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the East of England region over the 3 months to 25 July 2014.

Service Management Daily Rate Histogram in the East of England

Service Management
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the East of England region.

Service Management Hourly Rate Trend in the East of England

Service Management
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the East of England region over the 3 months to 25 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +6 22 £400 -5.88% 3
Hertfordshire -8 14 £325 -16.12% 5
Essex +11 13 £369 -
Bedfordshire - 8 £600 - 4
Norfolk -5 6 £271 +20.55%
Suffolk - 1 - - 1
East Anglia - - - -
Service Management
England

Service Management
Top 30 Related IT Skills in the East of England

For the 6 months to 25 July 2014, IT contractor jobs across the East of England region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 64 (59.26%) ITIL
2 27 (25.00%) Finance
3 23 (21.30%) Service Delivery
4 21 (19.44%) Incident Management
5 19 (17.59%) Configuration Management
5 19 (17.59%) Windows
6 17 (15.74%) SLA
7 14 (12.96%) ITSM
7 14 (12.96%) ITIL Certification
7 14 (12.96%) Microsoft
8 13 (12.04%) Citrix
8 13 (12.04%) PRINCE2
8 13 (12.04%) Change Management
9 12 (11.11%) Project Management
10 11 (10.19%) MS Excel
10 11 (10.19%) Windows 7
11 10 (9.26%) ITIL V3
11 10 (9.26%) SAP
11 10 (9.26%) Blackberry
12 9 (8.33%) Remedy
12 9 (8.33%) Oracle
12 9 (8.33%) Linux
12 9 (8.33%) Active Directory
12 9 (8.33%) Remedy ITSM
12 9 (8.33%) Knowledge Management
12 9 (8.33%) assyst
13 8 (7.41%) CMDB
13 8 (7.41%) HP
13 8 (7.41%) BMC
14 7 (6.48%) Stakeholder Management

Service Management
Top Related IT Skills in the East of England by Category

For the 6 months to 25 July 2014, IT contractor jobs across the East of England region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 6 (5.56%) IBM Notes
2 4 (3.70%) MS Exchange
2 4 (3.70%) Exchange Server 2010
2 4 (3.70%) Exchange Server 2013
3 3 (2.78%) SharePoint
3 3 (2.78%) IIS
3 3 (2.78%) WebSphere
4 2 (1.85%) Documentum
4 2 (1.85%) BizTalk Server
4 2 (1.85%) SharePoint Server
Applications
1 11 (10.19%) MS Excel
2 6 (5.56%) MS Office
3 3 (2.78%) MS Visio
4 2 (1.85%) MS PowerPoint
4 2 (1.85%) MS Project
4 2 (1.85%) Spreadsheet
5 1 (0.93%) Open Workbench
Business Applications
1 9 (8.33%) assyst
1 9 (8.33%) Remedy ITSM
2 2 (1.85%) SAP FI
2 2 (1.85%) MFGPRO
2 2 (1.85%) SAP FI/CO
2 2 (1.85%) SAP CO
2 2 (1.85%) SAP PM
3 1 (0.93%) Oracle EBS
3 1 (0.93%) Oracle ERP
Cloud Services
1 4 (3.70%) SaaS
Communications & Networking
1 3 (2.78%) ADSL
1 3 (2.78%) Broadband
1 3 (2.78%) Network Security
2 1 (0.93%) LAN
2 1 (0.93%) WAN
2 1 (0.93%) ATM
Database & Business Intelligence
1 5 (4.63%) Oracle Exadata
2 4 (3.70%) SAP BW
3 2 (1.85%) SQL Server
4 1 (0.93%) Crystal Reports
4 1 (0.93%) Oracle Reports
4 1 (0.93%) Data Warehouse
4 1 (0.93%) RDBMS
4 1 (0.93%) EDRMS
4 1 (0.93%) BusinessObjects Web Intelligence
4 1 (0.93%) Relational Database
Development Applications
1 3 (2.78%) Oracle Forms
2 1 (0.93%) Team Foundation Server
General
1 27 (25.00%) Finance
2 4 (3.70%) Retail
3 3 (2.78%) Publishing
3 3 (2.78%) Telecoms
4 2 (1.85%) Pharmaceutical
4 2 (1.85%) Legal
5 1 (0.93%) Law
5 1 (0.93%) Banking
5 1 (0.93%) Multimedia
5 1 (0.93%) French Language
Job Titles
1 19 (17.59%) Analyst
2 15 (13.89%) Project Manager
3 11 (10.19%) Service Manager
4 9 (8.33%) Support Engineer
5 8 (7.41%) Service Analyst
5 8 (7.41%) IT Support
6 7 (6.48%) Service Desk Analyst
6 7 (6.48%) Delivery Manager
7 6 (5.56%) Support Manager
7 6 (5.56%) 2nd Line Support
8 5 (4.63%) Services Delivery Manager
8 5 (4.63%) Consultant
8 5 (4.63%) Transition Manager
8 5 (4.63%) IT Support Engineer
8 5 (4.63%) Technical Manager
8 5 (4.63%) 2nd Line Support Engineer
9 4 (3.70%) Configuration Analyst
9 4 (3.70%) Incident Manager
9 4 (3.70%) Problem Manager
9 4 (3.70%) Technical Services Manager
Libraries, Frameworks & Software Standards
1 6 (5.56%) .NET
2 2 (1.85%) ASP.NET
2 2 (1.85%) EDI
2 2 (1.85%) OLE
3 1 (0.93%) X-Windows
3 1 (0.93%) Silverlight
3 1 (0.93%) SAP CO-PA
Miscellaneous
1 10 (9.26%) Blackberry
2 8 (7.41%) CMDB
3 4 (3.70%) CCTV
4 3 (2.78%) EPoS
5 2 (1.85%) Statistics
5 2 (1.85%) Data Protection Act
6 1 (0.93%) GIS
6 1 (0.93%) LLPG
6 1 (0.93%) Thin Client
6 1 (0.93%) Client/Server
6 1 (0.93%) N-Tier
6 1 (0.93%) Fat Client
6 1 (0.93%) Data Integration
Operating Systems
1 19 (17.59%) Windows
2 11 (10.19%) Windows 7
3 9 (8.33%) Linux
4 7 (6.48%) UNIX
5 5 (4.63%) Windows Server 2008
6 3 (2.78%) Solaris
7 2 (1.85%) Windows XP
7 2 (1.85%) Windows Vista
8 1 (0.93%) Red Hat Enterprise Linux
Processes & Methodologies
1 64 (59.26%) ITIL
2 23 (21.30%) Service Delivery
3 21 (19.44%) Incident Management
4 19 (17.59%) Configuration Management
5 14 (12.96%) ITSM
6 13 (12.04%) Change Management
6 13 (12.04%) PRINCE2
7 12 (11.11%) Project Management
8 10 (9.26%) ITIL V3
9 9 (8.33%) Knowledge Management
10 7 (6.48%) Stakeholder Management
10 7 (6.48%) Problem Management
11 6 (5.56%) Release Management
11 6 (5.56%) Cost-Benefit Analysis
12 5 (4.63%) Scrum
12 5 (4.63%) Process Management
12 5 (4.63%) Business Intelligence
13 4 (3.70%) E-Commerce
13 4 (3.70%) Disaster Recovery
13 4 (3.70%) Validation
Programming Languages
1 6 (5.56%) SQL
2 3 (2.78%) T-SQL
3 2 (1.85%) VB
3 2 (1.85%) VB.NET
3 2 (1.85%) ABAP
3 2 (1.85%) VBA
3 2 (1.85%) C#
3 2 (1.85%) Java
Qualifications
1 14 (12.96%) ITIL Certification
2 6 (5.56%) Degree
3 4 (3.70%) PRINCE2 Certification
3 4 (3.70%) Security Cleared
4 3 (2.78%) ITIL Foundation Certificate
4 3 (2.78%) SC Cleared
5 2 (1.85%) DV Cleared
5 2 (1.85%) PRINCE2 Practitioner
6 1 (0.93%) ISEB
6 1 (0.93%) PMP
6 1 (0.93%) PMI Certification
6 1 (0.93%) APMP
Quality Assurance & Compliance
1 17 (15.74%) SLA
2 3 (2.78%) COBIT
3 2 (1.85%) Sarbanes-Oxley
4 1 (0.93%) QA
System Software
1 9 (8.33%) Active Directory
2 5 (4.63%) VMware Infrastructure
3 4 (3.70%) XenApp
Systems Management
1 1 (0.93%) SCCM
1 1 (0.93%) SCOM
Vendors
1 14 (12.96%) Microsoft
2 13 (12.04%) Citrix
3 10 (9.26%) SAP
4 9 (8.33%) Oracle
4 9 (8.33%) Remedy
5 8 (7.41%) BMC
5 8 (7.41%) HP
6 6 (5.56%) Cisco
6 6 (5.56%) Lotus
7 5 (4.63%) VMware
8 4 (3.70%) NetApp
8 4 (3.70%) ServiceNow
9 2 (1.85%) QAD
9 2 (1.85%) EMC
10 1 (0.93%) Business Objects
10 1 (0.93%) Cadence
10 1 (0.93%) Lagan
10 1 (0.93%) Civica
10 1 (0.93%) Red Hat
10 1 (0.93%) CheckPoint
Cambridge
Computer Futures
Rate: competitive
Posted: 18 days ago