The table below looks at the statistics for Service Management skills in IT contracts advertised for the East of England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Service Management
Rank 75 76 91
Rank change year-on-year
+1 +15
Contract jobs citing Service Management 65 50 39
As % of all contract IT jobs located in the East of England 2.31% 2.08% 1.45%
As % of the Processes & Methodologies category 3.06% 2.99% 2.15%
Number of daily rates quoted 36 26 19
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£388 £233 £400
Average daily rate % change year-on-year
+66.66% -41.87%
90% offered a daily rate of more than £118 £119 £300
10% offered a daily rate of more than £500 £496 £480
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 5 5 5
Average hourly rate £16.00 £11.00 £32.50
Average hourly rate % change year-on-year
+45.45% -66.15%
90% offered a hourly rate of more than £13.62 £9.36 £25.47
10% offered a hourly rate of more than £21.20 £14.00 £34.00
UK excluding London average hourly rate £15.00 £16.08 £18.00
% change year-on-year
-6.68% -10.69%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the East of England region.

Processes & Methodologies Category
East of England
Contract IT job ads with a match in the
Processes & Methodologies category
2126 1672 1815
As % of all contract IT jobs located in the East of England 75.71% 69.46% 67.42%
Number of daily rates quoted 1356 912 999
Average daily rate £425 £375 £400
Average daily rate % change year-on-year
+13.33% -6.25%
90% offered a daily rate of more than £265 £215 £250
10% offered a daily rate of more than £575 £488 £538
UK excluding London average daily rate £388 £370 £365
% change year-on-year
+4.72% +1.36%
Number of hourly rates quoted 135 163 171
Average hourly rate £24.00 £33.50 £32.50
Average hourly rate % change year-on-year
-28.35% +3.07%
90% offered a hourly rate of more than £12.00 £14.00 £13.85
10% offered a hourly rate of more than £47.00 £44.00 £45.00
UK excluding London average hourly rate £25.00 £27.00 £30.00
% change year-on-year
-7.40% -10.00%

Service Management
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the East of England region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in the East of England

Service Management
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the East of England region.

Service Management Daily Rate Trend in the East of England

Service Management
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the East of England region over the 3 months to 24 December 2014.

Service Management Daily Rate Histogram in the East of England

Service Management
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the East of England region.

Service Management Hourly Rate Trend in the East of England

Service Management
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the East of England region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Essex -4 22 £375 +207.25%
Hertfordshire +13 20 £255 -0.97% 11
Cambridgeshire -9 14 £475 +22.58% 3
Bedfordshire -10 6 £463 +2.77% 4
Suffolk - - - - 1
Service Management
England

Service Management
Top 30 Related IT Skills in the East of England

For the 6 months to 24 December 2014, IT contractor jobs across the East of England region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 81 (69.23%) ITIL
2 26 (22.22%) Finance
3 24 (20.51%) Windows
3 24 (20.51%) SLA
4 23 (19.66%) Microsoft
4 23 (19.66%) Service Delivery
5 22 (18.80%) Active Directory
6 21 (17.95%) ITSM
7 20 (17.09%) Incident Management
8 19 (16.24%) Project Management
9 18 (15.38%) MS Excel
9 18 (15.38%) MS Office
10 17 (14.53%) Windows 7
11 14 (11.97%) HP
12 13 (11.11%) Change Management
12 13 (11.11%) Blackberry
13 12 (10.26%) Configuration Management
13 12 (10.26%) BMC
13 12 (10.26%) Citrix
13 12 (10.26%) ITIL Certification
13 12 (10.26%) Web Services
14 11 (9.40%) PRINCE2
14 11 (9.40%) Remedy
14 11 (9.40%) Knowledge Management
14 11 (9.40%) SaaS
15 10 (8.55%) Stakeholder Management
15 10 (8.55%) Workflow
16 9 (7.69%) MCP
16 9 (7.69%) JavaScript
16 9 (7.69%) SQL

Service Management
Top Related IT Skills in the East of England by Category

For the 6 months to 24 December 2014, IT contractor jobs across the East of England region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 8 (6.84%) IBM Notes
1 8 (6.84%) SharePoint
2 5 (4.27%) Lync
3 4 (3.42%) Blackberry Enterprise Server
4 3 (2.56%) WebSphere
5 2 (1.71%) Oracle Workflow
5 2 (1.71%) Documentum
6 1 (0.85%) BizTalk Server
6 1 (0.85%) MS Exchange
6 1 (0.85%) Confluence
6 1 (0.85%) Exchange Server 2010
6 1 (0.85%) Exchange Server 2013
Applications
1 18 (15.38%) MS Office
1 18 (15.38%) MS Excel
2 5 (4.27%) MS Project
3 2 (1.71%) MS Visio
3 2 (1.71%) MS PowerPoint
Business Applications
1 8 (6.84%) Remedy ITSM
2 2 (1.71%) assyst
3 1 (0.85%) SAP PM
Cloud Services
1 11 (9.40%) SaaS
2 1 (0.85%) PaaS
2 1 (0.85%) IaaS
2 1 (0.85%) Amazon EC2
2 1 (0.85%) Microsoft Azure
2 1 (0.85%) Amazon AWS
Communications & Networking
1 8 (6.84%) LDAP
2 7 (5.98%) Broadband
2 7 (5.98%) VPN
3 6 (5.13%) SSL
3 6 (5.13%) ADSL
4 2 (1.71%) LAN
4 2 (1.71%) SMS
4 2 (1.71%) WAN
4 2 (1.71%) TCP/IP
4 2 (1.71%) OpenLDAP
5 1 (0.85%) DNS
5 1 (0.85%) Intranet
5 1 (0.85%) Extranet
5 1 (0.85%) Firewall
5 1 (0.85%) Wireless
5 1 (0.85%) DHCP
5 1 (0.85%) SNMP
5 1 (0.85%) SDH
Database & Business Intelligence
1 3 (2.56%) SQL Server
1 3 (2.56%) DTS
2 2 (1.71%) Crystal Reports
2 2 (1.71%) EDMS
2 2 (1.71%) SQL Server Reporting Services
2 2 (1.71%) SQL Server Analysis Services
2 2 (1.71%) Oracle Exadata
3 1 (0.85%) SQL Server 2012
3 1 (0.85%) SAP BW
3 1 (0.85%) MySQL
Development Applications
1 2 (1.71%) Oracle Forms
2 1 (0.85%) JIRA
General
1 26 (22.22%) Finance
2 5 (4.27%) Pharmaceutical
2 5 (4.27%) Telecoms
3 3 (2.56%) Retail
4 2 (1.71%) Local Government
4 2 (1.71%) Publishing
4 2 (1.71%) Banking
4 2 (1.71%) Automotive
5 1 (0.85%) Law
5 1 (0.85%) Legal
5 1 (0.85%) Billing
Job Titles
1 23 (19.66%) Analyst
2 18 (15.38%) Service Manager
3 17 (14.53%) Project Manager
4 15 (12.82%) Service Analyst
4 15 (12.82%) Service Desk Analyst
5 8 (6.84%) Senior Manager
6 7 (5.98%) Team Leader
7 6 (5.13%) Services Delivery Manager
7 6 (5.13%) Implementation Consultant
7 6 (5.13%) Problem Manager
7 6 (5.13%) Delivery Manager
7 6 (5.13%) Consultant
7 6 (5.13%) ServiceNow Consultant
8 5 (4.27%) Support Manager
8 5 (4.27%) Service Desk Team Leader
8 5 (4.27%) Architect
8 5 (4.27%) Senior Project Manager
8 5 (4.27%) Technical Manager
9 4 (3.42%) Technical Services Manager
9 4 (3.42%) Administrator
Libraries, Frameworks & Software Standards
1 12 (10.26%) Web Services
2 6 (5.13%) XML
2 6 (5.13%) HTML
3 5 (4.27%) .NET
4 2 (1.71%) X-Windows
5 1 (0.85%) .NET Framework
5 1 (0.85%) jQuery
5 1 (0.85%) SAP PI
5 1 (0.85%) ADO.NET Entity Framework
5 1 (0.85%) J2EE
Miscellaneous
1 13 (11.11%) Blackberry
2 8 (6.84%) Analytical Skills
3 6 (5.13%) Management Information System
4 3 (2.56%) NHS
4 3 (2.56%) CMDB
5 2 (1.71%) Computer Science
5 2 (1.71%) CCTV
6 1 (0.85%) Data Protection Act
6 1 (0.85%) Mathematics
6 1 (0.85%) Handset
6 1 (0.85%) Thin Client
6 1 (0.85%) Client/Server
6 1 (0.85%) N-Tier
6 1 (0.85%) Fat Client
6 1 (0.85%) iPad
6 1 (0.85%) Performance Metrics
Operating Systems
1 24 (20.51%) Windows
2 17 (14.53%) Windows 7
3 7 (5.98%) UNIX
4 5 (4.27%) Windows XP
4 5 (4.27%) Windows Server 2008
5 4 (3.42%) Linux
6 2 (1.71%) Windows Vista
6 2 (1.71%) Windows 8
7 1 (0.85%) Windows Server 2012
7 1 (0.85%) Windows 2000
7 1 (0.85%) Windows Server 2003
Processes & Methodologies
1 81 (69.23%) ITIL
2 23 (19.66%) Service Delivery
3 21 (17.95%) ITSM
4 20 (17.09%) Incident Management
5 19 (16.24%) Project Management
6 13 (11.11%) Change Management
7 12 (10.26%) Configuration Management
8 11 (9.40%) PRINCE2
8 11 (9.40%) Knowledge Management
9 10 (8.55%) Workflow
9 10 (8.55%) Stakeholder Management
10 8 (6.84%) Problem Management
10 8 (6.84%) Release Management
10 8 (6.84%) Time Management
11 7 (5.98%) Migration
12 6 (5.13%) Validation
13 5 (4.27%) Business Analysis
13 5 (4.27%) E-Commerce
13 5 (4.27%) Disaster Recovery
13 5 (4.27%) Coaching
Programming Languages
1 9 (7.69%) SQL
1 9 (7.69%) JavaScript
2 2 (1.71%) C#
2 2 (1.71%) PowerShell
3 1 (0.85%) Perl
3 1 (0.85%) T-SQL
3 1 (0.85%) VBScript
3 1 (0.85%) Python
3 1 (0.85%) Ruby
Qualifications
1 12 (10.26%) ITIL Certification
2 9 (7.69%) MCP
3 7 (5.98%) Degree
4 6 (5.13%) SC Cleared
4 6 (5.13%) Security Cleared
5 4 (3.42%) ITIL Foundation Certificate
6 2 (1.71%) PRINCE2 Practitioner
6 2 (1.71%) Microsoft Certification
7 1 (0.85%) PRINCE2 Certification
7 1 (0.85%) MCSE
7 1 (0.85%) MCSA
7 1 (0.85%) ISEB
7 1 (0.85%) PMP
7 1 (0.85%) PMI Certification
7 1 (0.85%) MCDST
7 1 (0.85%) MCITP
Quality Assurance & Compliance
1 24 (20.51%) SLA
2 5 (4.27%) ISO/IEC 27001
3 2 (1.71%) QA
3 2 (1.71%) PCI DSS
4 1 (0.85%) BS25999
4 1 (0.85%) COBIT
System Software
1 22 (18.80%) Active Directory
2 5 (4.27%) VMware Infrastructure
3 2 (1.71%) Microsoft App-V
3 2 (1.71%) Oracle RAC
3 2 (1.71%) Novell eDirectory
4 1 (0.85%) XenApp
Systems Management
1 8 (6.84%) SCCM
1 8 (6.84%) Systems Management Server (SMS)
2 6 (5.13%) OpenView
3 3 (2.56%) SCOM
4 2 (1.71%) HP UCMDB
5 1 (0.85%) WSUS
5 1 (0.85%) SCVMM
5 1 (0.85%) McAfee ePO
Vendors
1 23 (19.66%) Microsoft
2 14 (11.97%) HP
3 12 (10.26%) Citrix
3 12 (10.26%) BMC
4 11 (9.40%) Remedy
5 9 (7.69%) ServiceNow
6 8 (6.84%) VMware
6 8 (6.84%) Lotus
6 8 (6.84%) Oracle
7 4 (3.42%) SAP
8 3 (2.56%) Cisco
8 3 (2.56%) CheckPoint
8 3 (2.56%) Symantec
8 3 (2.56%) Altiris
8 3 (2.56%) LANDesk
9 2 (1.71%) NetApp
10 1 (0.85%) Juniper
10 1 (0.85%) EMC
10 1 (0.85%) Apple
10 1 (0.85%) Mitel
Hatfield, Hertfordshire
Hays Talent Solutions
Rate: £400.00 per day
Posted: 2 days ago
Hertfordshire
Comvergent Limited
Rate: Excellent Rate
Posted: 3 days ago
East of England
Interquest - Sand Resources
Rate: £350.00 - £650.00 per day
Posted: 10 days ago