The first table below looks at the demand for Service Management skills in IT contracts advertised for the East of England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 21 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the East of England region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
21 May 2013
Same period 2012 Same period 2011
Service Management
Rank 95 106 94
Rank change year-on-year
+11 -12
Contract jobs citing Service Management 25 25 32
As % of all contract IT jobs located in the East of England 1.147% 0.851% 1.238%
As % of the Processes & Methodologies category 1.723% 1.319% 1.896%
Number of daily rates quoted 12 8 12
Average daily rate £263 £438 £400
Average daily rate % change year-on-year
-40.00% +9.37%
90% offered a daily rate of more than £201 £199 £375
10% offered a daily rate of more than £425 £537 £479
UK excluding London average daily rate £370 £335 £350
% change year-on-year
+10.44% -4.28%
Number of hourly rates quoted 0 1 2
Average hourly rate - £34.00 £23.50
Average hourly rate % change year-on-year
- +44.68%
UK excluding London average hourly rate £16.65 £17.00 £17.00
% change year-on-year
-2.05% -
All Processes & Methodologies
East of England
Contract IT job ads with a match in the
Processes & Methodologies category
1451 1895 1688
As % of all contract IT jobs located in the East of England 66.56% 64.52% 65.30%
Number of daily rates quoted 818 925 768
Average daily rate £375 £363 £375
Average daily rate % change year-on-year
+3.44% -3.33%
90% offered a daily rate of more than £250 £250 £225
10% offered a daily rate of more than £500 £500 £550
UK excluding London average daily rate £363 £365 £375
% change year-on-year
-0.68% -2.66%
Number of hourly rates quoted 133 155 185
Average hourly rate £35.03 £31.25 £32.50
Average hourly rate % change year-on-year
+12.08% -3.84%
90% offered a hourly rate of more than £19.39 £12.37 £14.00
10% offered a hourly rate of more than £43.00 £49.00 £40.00
UK excluding London average hourly rate £31.50 £25.00 £30.00
% change year-on-year
+26.00% -16.66%
Service Management
England

Service Management
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the East of England region as a proportion of the total demand within the Processes & Methodologies category.

East of England Service Management Jobs Demand Trend

Service Management
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the East of England region.

East of England Service Management Daily Rate Trend

Service Management
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the East of England region over the 3 months to 21 May 2013.

East of England Service Management Daily Rate Histogram

Service Management
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the East of England region.

East of England Service Management Hourly Rate Trend

Service Management
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the East of England region over the 3 months to 21 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Hertfordshire +23 16 £275 -26.66%
Cambridgeshire +9 3 £425 -24.77%
Norfolk -2 3 £210 -
Bedfordshire 0 1 £525 +53.84%
Essex -3 1 £363 -23.68%
Suffolk - 1 £125 -
Service Management
England

Service Management
Top 30 Related IT Skills

For the 6 months to 21 May 2013, IT contractor jobs across the East of England region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 48 (77.42%) ITIL
2 19 (30.65%) PRINCE2
3 17 (27.42%) Degree
4 16 (25.81%) Microsoft
5 14 (22.58%) Project Management
6 13 (20.97%) Remedy
6 13 (20.97%) Change Management
7 12 (19.35%) ITSM
8 11 (17.74%) ISEB
8 11 (17.74%) MS Excel
8 11 (17.74%) MS Office
9 10 (16.13%) Risk Management
10 9 (14.52%) Finance
10 9 (14.52%) Migration
11 8 (12.90%) Six Sigma
11 8 (12.90%) PRINCE2 Practitioner
12 7 (11.29%) Time Management
12 7 (11.29%) Sarbanes-Oxley
12 7 (11.29%) E-Commerce
12 7 (11.29%) Manufacturing
12 7 (11.29%) QAD
12 7 (11.29%) MFGPRO
12 7 (11.29%) Retail
13 6 (9.677%) EDI
13 6 (9.677%) .NET
13 6 (9.677%) SAN
13 6 (9.677%) ITIL V3
14 5 (8.065%) Waterfall
14 5 (8.065%) Talend Open Studio
14 5 (8.065%) Oracle Fusion

Service Management
Top Related IT Skills by Category

For the 6 months to 21 May 2013, IT contractor jobs across the East of England region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Development
1 6 (9.677%) EDI
1 6 (9.677%) .NET
2 5 (8.065%) Oracle Fusion
2 5 (8.065%) WebSphere
2 5 (8.065%) J2EE
2 5 (8.065%) Web Services
3 2 (3.226%) Middleware
4 1 (1.613%) HTML
4 1 (1.613%) ASP
4 1 (1.613%) ASP.NET
Application Platforms
1 5 (8.065%) BizTalk Server
2 4 (6.452%) ESB
3 1 (1.613%) Lync
Applications
1 11 (17.74%) MS Excel
1 11 (17.74%) MS Office
2 3 (4.839%) MS Project
3 2 (3.226%) MS Visio
3 2 (3.226%) Spreadsheet
3 2 (3.226%) MS PowerPoint
4 1 (1.613%) AutoCAD
Business Applications
1 7 (11.29%) MFGPRO
2 3 (4.839%) Remedy ITSM
3 1 (1.613%) SAP FI
3 1 (1.613%) SAP FI/CO
3 1 (1.613%) SAP CO
Communications & Networking
1 6 (9.677%) SAN
2 5 (8.065%) VoIP
2 5 (8.065%) VPN
2 5 (8.065%) Firewall
3 1 (1.613%) Radio Access Network
3 1 (1.613%) WAN
3 1 (1.613%) LAN
3 1 (1.613%) DNS
3 1 (1.613%) Wireless
Database & Business Intelligence
1 5 (8.065%) Oracle 8/8i
2 3 (4.839%) GIS
3 2 (3.226%) SQL Server
3 2 (3.226%) Data Warehouse
4 1 (1.613%) Microsoft Analysis Services
4 1 (1.613%) SQL Server Integration Services
4 1 (1.613%) SQL Server 2008
4 1 (1.613%) SQL Server Analysis Services
4 1 (1.613%) DTS
4 1 (1.613%) OLTP
4 1 (1.613%) RDBMS
Development Applications
1 5 (8.065%) Talend Open Studio
2 1 (1.613%) Visual Studio
General
1 9 (14.52%) Finance
2 7 (11.29%) Manufacturing
2 7 (11.29%) Retail
3 3 (4.839%) Telecoms
4 2 (3.226%) Legal
4 2 (3.226%) Spanish Language
5 1 (1.613%) Portuguese Language
5 1 (1.613%) Local Government
Job Titles
1 15 (24.19%) Project Manager
2 10 (16.13%) Analyst
3 9 (14.52%) Business Analyst
4 8 (12.90%) Architect
5 7 (11.29%) Systems Analyst
6 6 (9.677%) Solutions Architect
6 6 (9.677%) Business Systems Analyst
7 5 (8.065%) Head of IT
7 5 (8.065%) Service Manager
8 4 (6.452%) Data Architect
9 3 (4.839%) IT Services Manager
9 3 (4.839%) IT Manager
9 3 (4.839%) Service Desk Manager
10 2 (3.226%) Support Manager
10 2 (3.226%) Team Leader
10 2 (3.226%) Consultant
10 2 (3.226%) Applications Support
10 2 (3.226%) Administrator
10 2 (3.226%) Help Desk Assistant
10 2 (3.226%) IT Assistant
Miscellaneous
1 5 (8.065%) Cloud Computing
1 5 (8.065%) NHS
2 2 (3.226%) Management Information System
2 2 (3.226%) PMI
2 2 (3.226%) RIA
3 1 (1.613%) Data Protection Act
3 1 (1.613%) Computer Science
3 1 (1.613%) iPhone
3 1 (1.613%) PACS
Operating Systems
1 5 (8.065%) Windows
2 3 (4.839%) Windows Server 2003
2 3 (4.839%) Linux
3 2 (3.226%) Windows Server 2008
3 2 (3.226%) Red Hat Enterprise Linux
4 1 (1.613%) Windows 7
4 1 (1.613%) Windows Server 2012
4 1 (1.613%) UNIX
4 1 (1.613%) Windows XP
Processes & Methodologies
1 48 (77.42%) ITIL
2 19 (30.65%) PRINCE2
3 14 (22.58%) Project Management
4 13 (20.97%) Change Management
5 12 (19.35%) ITSM
6 10 (16.13%) Risk Management
7 9 (14.52%) Migration
8 8 (12.90%) Six Sigma
9 7 (11.29%) Time Management
9 7 (11.29%) E-Commerce
10 6 (9.677%) ITIL V3
11 5 (8.065%) Waterfall
11 5 (8.065%) Enterprise Architecture
11 5 (8.065%) TOGAF
11 5 (8.065%) RAD
11 5 (8.065%) RUP
11 5 (8.065%) Unified Process
12 4 (6.452%) Stakeholder Management
12 4 (6.452%) Service Delivery
12 4 (6.452%) Data Modelling
Programming Languages
1 2 (3.226%) C
1 2 (3.226%) SQL
2 1 (1.613%) T-SQL
2 1 (1.613%) VB
2 1 (1.613%) C#
2 1 (1.613%) VB6
Qualifications
1 17 (27.42%) Degree
2 11 (17.74%) ISEB
3 8 (12.90%) PRINCE2 Practitioner
4 2 (3.226%) PMI Certification
4 2 (3.226%) ITIL Certification
5 1 (1.613%) SC Cleared
5 1 (1.613%) Security Cleared
5 1 (1.613%) Cisco Certification
5 1 (1.613%) Microsoft Certification
5 1 (1.613%) CCNA
5 1 (1.613%) MCP
Quality Assurance & Compliance
1 7 (11.29%) Sarbanes-Oxley
2 4 (6.452%) SLA
3 2 (3.226%) QA
3 2 (3.226%) COBIT
4 1 (1.613%) ISO/IEC 27001
4 1 (1.613%) ISO 9001
4 1 (1.613%) TickIT
Systems Management
1 1 (1.613%) OpenView
1 1 (1.613%) Tivoli
1 1 (1.613%) Tivoli Storage Manager
1 1 (1.613%) BMC PATROL
1 1 (1.613%) OVSD
Vendors
1 16 (25.81%) Microsoft
2 13 (20.97%) Remedy
3 7 (11.29%) QAD
4 5 (8.065%) Talend
4 5 (8.065%) webMethods
4 5 (8.065%) Oracle
5 3 (4.839%) HP
6 2 (3.226%) SAP
6 2 (3.226%) Dell
6 2 (3.226%) BMC
6 2 (3.226%) Red Hat
7 1 (1.613%) Aruba
7 1 (1.613%) Riverbed
7 1 (1.613%) Avaya
7 1 (1.613%) Apple
7 1 (1.613%) Nortel
7 1 (1.613%) Cisco
7 1 (1.613%) 3Com
Cambridge, East Anglia
The key purpose is to administer the BMC toolset on a day to day basis in order to ensure availability of the supporting tools, namely Remedy, BPPM and...
Hudson
Rate: £400 - £450 per day
Posted: 8 May 2013