The table below looks at the statistics for Service Management skills in IT contracts advertised for the East of England region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 9 December 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
9 Dec 2016
Same period 2015 Same period 2014
Service Management
Rank 72 68 76
Rank change year-on-year
-4 +8
Contract jobs citing Service Management 57 64 66
As % of all contract IT jobs located in the East of England 2.52% 2.49% 2.28%
As % of the Processes & Methodologies category 3.12% 3.25% 2.91%
Number of daily rates quoted 37 31 37
Median daily rate £400 £400 £400
90% offered a daily rate of more than £161 £242 £119
10% offered a daily rate of more than £585 £575 £495
UK excluding London median daily rate £400 £390 £350
% change year-on-year
+2.56% +11.42%
Number of hourly rates quoted 2 5 6
Median hourly rate £16.50 £22.00 £15.65
Median hourly rate % change year-on-year
-25.00% +40.62%
UK excluding London median hourly rate £14.00 £15.50 £15.00
% change year-on-year
-9.67% +3.33%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the East of England region.

Processes & Methodologies Category
East of England
Contract IT job ads with a match in the
Processes & Methodologies category
1825 1970 2265
As % of all contract IT jobs located in the East of England 80.57% 76.53% 78.27%
Number of daily rates quoted 1070 1148 1458
Median daily rate £425 £425 £413
Median daily rate % change year-on-year
- +3.03%
90% offered a daily rate of more than £251 £287 £265
10% offered a daily rate of more than £550 £575 £580
UK excluding London median daily rate £413 £400 £385
% change year-on-year
+3.12% +3.89%
Number of hourly rates quoted 138 192 140
Median hourly rate £36.00 £36.50 £24.50
Median hourly rate % change year-on-year
-1.36% +48.97%
90% offered a hourly rate of more than £14.50 £15.00 £12.00
10% offered a hourly rate of more than £47.50 £50.68 £47.50
UK excluding London median hourly rate £30.25 £34.00 £25.00
% change year-on-year
-11.02% +36.00%

Service Management
Jobs Demand Trend in the East of England

The demand trend of contract jobs across the East of England region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in the East of England

Service Management
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the East of England region.

Service Management Daily Rate Trend in the East of England

Service Management
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the East of England region over the 3 months to 9 December 2016.

Service Management Daily Rate Histogram in the East of England

Service Management
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the East of England region.

Service Management Hourly Rate Trend in the East of England

Service Management
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the East of England region over the 3 months to 9 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire -1 15 £465 +24.00% 3
Essex +5 13 £400 +14.28% 4
Bedfordshire +1 13 £538 -2.27% 2
Hertfordshire -5 12 £388 -7.46% 5
Norfolk - 3 £165 -
Suffolk -3 1 - -
Service Management
England

Service Management
Top 30 Related IT Skills in the East of England

For the 6 months to 9 December 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East of England region with a requirement for Service Management.

1 39 (43.82%) ITIL
2 26 (29.21%) Windows
3 23 (25.84%) Service Delivery
3 23 (25.84%) ITSM
4 20 (22.47%) ITIL V3
5 17 (19.10%) Finance
5 17 (19.10%) Active Directory
5 17 (19.10%) Microsoft
6 13 (14.61%) Windows 7
7 12 (13.48%) MS Office
7 12 (13.48%) Analytics
8 11 (12.36%) Analytical Skills
8 11 (12.36%) Management Information System
8 11 (12.36%) SAP
9 10 (11.24%) Web Services
9 10 (11.24%) Incident Management
10 9 (10.11%) Project Management
10 9 (10.11%) MS Excel
11 8 (8.99%) CRM
11 8 (8.99%) SLA
11 8 (8.99%) Change Management
11 8 (8.99%) Marketing
11 8 (8.99%) Amazon AWS
11 8 (8.99%) IaaS
12 7 (7.87%) Data Centre
12 7 (7.87%) Windows Server
12 7 (7.87%) Service Design
12 7 (7.87%) Problem Management
12 7 (7.87%) Agile Software Development
12 7 (7.87%) Stakeholder Management

Service Management
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (5.62%) SharePoint
2 3 (3.37%) MS Exchange
3 2 (2.25%) IBM Notes
3 2 (2.25%) OpenStack
3 2 (2.25%) Skype for Business
4 1 (1.12%) Blackberry Enterprise Server
4 1 (1.12%) SharePoint Server
4 1 (1.12%) WebSphere
Applications
1 12 (13.48%) MS Office
2 9 (10.11%) MS Excel
3 3 (3.37%) MS PowerPoint
3 3 (3.37%) MS Visio
4 2 (2.25%) MS Project
Business Applications
1 6 (6.74%) SAP CRM
1 6 (6.74%) SAP ERP
2 4 (4.49%) Remedy ITSM
3 3 (3.37%) SAP GRC
4 1 (1.12%) assyst
4 1 (1.12%) SAP Business One
4 1 (1.12%) Unit4 Business World
Cloud Services
1 8 (8.99%) Amazon AWS
1 8 (8.99%) IaaS
2 4 (4.49%) Cloud Computing
2 4 (4.49%) Office 365
2 4 (4.49%) SaaS
3 2 (2.25%) Microsoft Azure
3 2 (2.25%) PaaS
Communications & Networking
1 6 (6.74%) DNS
1 6 (6.74%) WAN
2 5 (5.62%) LAN
3 4 (4.49%) VoIP
4 3 (3.37%) Internet
4 3 (3.37%) SAN
5 2 (2.25%) Firewall
5 2 (2.25%) Skype
5 2 (2.25%) VPN
6 1 (1.12%) Cisco ASA
6 1 (1.12%) Cisco IOS
6 1 (1.12%) HTTP
6 1 (1.12%) LDAP
6 1 (1.12%) SSL
6 1 (1.12%) Structured Cabling
6 1 (1.12%) TCP/IP
Database & Business Intelligence
1 6 (6.74%) Relational Database
2 2 (2.25%) SQL Server
3 1 (1.12%) BusinessObjects
General
1 17 (19.10%) Finance
2 8 (8.99%) Marketing
3 5 (5.62%) Legal
4 3 (3.37%) Telecoms
5 2 (2.25%) Dutch Language
5 2 (2.25%) German Language
5 2 (2.25%) Retail
5 2 (2.25%) Spanish Language
6 1 (1.12%) Advertising
6 1 (1.12%) Back Office
Job Titles
1 25 (28.09%) Analyst
2 17 (19.10%) Architect
3 12 (13.48%) Service Manager
4 11 (12.36%) Service Analyst
5 10 (11.24%) IT Analyst
5 10 (11.24%) Support Analyst
6 9 (10.11%) IT Manager
6 9 (10.11%) Project Manager
7 6 (6.74%) Infrastructure Architect
7 6 (6.74%) IT Services Manager
7 6 (6.74%) Service Desk Support
7 6 (6.74%) Services Delivery Manager
8 5 (5.62%) AWS Architect
8 5 (5.62%) Delivery Manager
8 5 (5.62%) Service Architect
9 4 (4.49%) SAP Manager
9 4 (4.49%) SAP Project Manager
9 4 (4.49%) Service Desk Analyst
9 4 (4.49%) Team Leader
9 4 (4.49%) Technical Manager
Libraries, Frameworks & Software Standards
1 10 (11.24%) Web Services
2 7 (7.87%) HTML
3 6 (6.74%) Silverlight
4 3 (3.37%) Middleware
4 3 (3.37%) SAP Basis
5 2 (2.25%) .NET
5 2 (2.25%) .NET Framework
6 1 (1.12%) Ajax
6 1 (1.12%) J2EE
6 1 (1.12%) JMS
6 1 (1.12%) SAML
6 1 (1.12%) Spring
Miscellaneous
1 11 (12.36%) Analytical Skills
1 11 (12.36%) Management Information System
2 7 (7.87%) Data Centre
3 6 (6.74%) Mobile App
4 4 (4.49%) CMDB
5 3 (3.37%) Smartphone
5 3 (3.37%) User Experience
5 3 (3.37%) Video Conferencing
6 2 (2.25%) Blackberry
6 2 (2.25%) Hybrid Cloud
6 2 (2.25%) Statistics
6 2 (2.25%) Virtual Team
7 1 (1.12%) BYOD
7 1 (1.12%) Driving Licence
7 1 (1.12%) Fat Client
7 1 (1.12%) Informatics
7 1 (1.12%) Learning Management System
7 1 (1.12%) Mathematics
7 1 (1.12%) NHS
7 1 (1.12%) Thin Client
Operating Systems
1 26 (29.21%) Windows
2 13 (14.61%) Windows 7
3 7 (7.87%) Linux
3 7 (7.87%) Windows Server
4 3 (3.37%) Windows 8
5 2 (2.25%) Windows Server 2003
5 2 (2.25%) Windows Server 2008
5 2 (2.25%) Windows Vista
6 1 (1.12%) Android
Processes & Methodologies
1 39 (43.82%) ITIL
2 23 (25.84%) ITSM
2 23 (25.84%) Service Delivery
3 20 (22.47%) ITIL V3
4 12 (13.48%) Analytics
5 10 (11.24%) Incident Management
6 9 (10.11%) Project Management
7 8 (8.99%) Change Management
7 8 (8.99%) CRM
8 7 (7.87%) Agile Software Development
8 7 (7.87%) ERP
8 7 (7.87%) PRINCE2
8 7 (7.87%) Problem Management
8 7 (7.87%) Service Design
8 7 (7.87%) Stakeholder Management
9 6 (6.74%) Configuration Management
9 6 (6.74%) E-Commerce
9 6 (6.74%) High Availability
9 6 (6.74%) Load Balancing
9 6 (6.74%) Release Management
Programming Languages
1 4 (4.49%) Java
1 4 (4.49%) SQL
2 1 (1.12%) C
2 1 (1.12%) VBA
Qualifications
1 7 (7.87%) ITIL Certification
2 6 (6.74%) Security Cleared
3 4 (4.49%) A+ Certification
3 4 (4.49%) CCNA
3 4 (4.49%) Cisco Certification
3 4 (4.49%) MCP
4 3 (3.37%) CISA
4 3 (3.37%) CISM
4 3 (3.37%) CISSP
4 3 (3.37%) GIAC
4 3 (3.37%) GISP
4 3 (3.37%) IISP
4 3 (3.37%) SC Cleared
5 2 (2.25%) CBAP
5 2 (2.25%) IIBA
5 2 (2.25%) ISEB
5 2 (2.25%) PRINCE2 Practitioner
6 1 (1.12%) APMP
6 1 (1.12%) Degree
6 1 (1.12%) MCSE
Quality Assurance & Compliance
1 8 (8.99%) SLA
2 3 (3.37%) PCI DSS
3 1 (1.12%) GxP
3 1 (1.12%) QA
System Software
1 17 (19.10%) Active Directory
2 2 (2.25%) VMware Infrastructure
3 1 (1.12%) Microsoft App-V
Systems Management
1 3 (3.37%) WSUS
2 2 (2.25%) OpenView
2 2 (2.25%) SCCM
3 1 (1.12%) Casper Suite
3 1 (1.12%) Tivoli
3 1 (1.12%) ZENworks
Vendors
1 17 (19.10%) Microsoft
2 11 (12.36%) SAP
3 6 (6.74%) Remedy
4 5 (5.62%) ServiceNow
5 4 (4.49%) Citrix
6 3 (3.37%) BMC
6 3 (3.37%) VMware
7 2 (2.25%) Avaya
7 2 (2.25%) Cisco
7 2 (2.25%) HP
7 2 (2.25%) Intel Security
7 2 (2.25%) Lotus
8 1 (1.12%) Adobe
8 1 (1.12%) Apple
8 1 (1.12%) IBM
8 1 (1.12%) Juniper
8 1 (1.12%) LANDesk
8 1 (1.12%) Oracle
8 1 (1.12%) Saba
8 1 (1.12%) Veeam
Hemel Hempstead, Hertfordshire
Understanding Recruitment
Rate: £150.00 - £180.00 per day
Posted: 2 days ago
Cambridge, Cambridgeshire
Spring Technology
Rate: £750.00 per day
Posted: 9 hours ago
Cambridge, Cambridgeshire
HAYS INFORMATION TECHNOLOGY
Rate: £600.00 - £650.00 per day
Posted: 2 days ago