The table below looks at the statistics for Service Management skills in IT contracts advertised for the East of England region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 28 August 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 Aug 2016
Same period 2015 Same period 2014
Service Management
Rank 86 74 99
Rank change year-on-year
-12 +25
Contract jobs citing Service Management 38 72 56
As % of all contract IT jobs located in the East of England 1.53% 2.31% 1.76%
As % of the Processes & Methodologies category 1.93% 2.97% 2.22%
Number of daily rates quoted 24 51 26
Median daily rate £425 £400 £408
Median daily rate % change year-on-year
+6.25% -1.84%
90% offered a daily rate of more than £183 £305 £220
10% offered a daily rate of more than £600 £475 £563
UK excluding London median daily rate £400 £375 £351
% change year-on-year
+6.66% +6.83%
Number of hourly rates quoted 2 3 4
Median hourly rate £14.75 £50.00 £17.63
Median hourly rate % change year-on-year
-70.50% +183.68%
90% offered a hourly rate of more than £13.35 £48.00 £14.68
10% offered a hourly rate of more than £16.15 £58.00 £19.84
UK excluding London median hourly rate £14.50 £18.52 £14.00
% change year-on-year
-21.70% +32.28%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the East of England region.

Processes & Methodologies Category
East of England
Contract IT job ads with a match in the
Processes & Methodologies category
1970 2425 2520
As % of all contract IT jobs located in the East of England 79.31% 77.75% 79.40%
Number of daily rates quoted 1153 1468 1506
Median daily rate £413 £400 £400
Median daily rate % change year-on-year
+3.12% -
90% offered a daily rate of more than £255 £273 £250
10% offered a daily rate of more than £550 £550 £513
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 151 170 151
Median hourly rate £36.00 £31.50 £29.00
Median hourly rate % change year-on-year
+14.28% +8.62%
90% offered a hourly rate of more than £16.50 £12.00 £13.00
10% offered a hourly rate of more than £46.50 £50.00 £43.25
UK excluding London median hourly rate £30.00 £33.00 £26.00
% change year-on-year
-9.09% +26.92%

Service Management
Jobs Demand Trend in the East of England

The demand trend of contract jobs across the East of England region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in the East of England

Service Management
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the East of England region.

Service Management Daily Rate Trend in the East of England

Service Management
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the East of England region over the 3 months to 28 August 2016.

Service Management Daily Rate Histogram in the East of England

Service Management
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the East of England region.

Service Management Hourly Rate Trend in the East of England

Service Management
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the East of England region over the 3 months to 28 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +19 15 £481 +16.66%
Bedfordshire +2 7 £188 -42.30% 3
Hertfordshire -6 6 £538 +34.37% 5
Essex -20 6 £323 -17.83% 5
Norfolk - 2 £400 -
Suffolk - 2 £425 - 2
Service Management
England

Service Management
Top 30 Related IT Skills in the East of England

For the 6 months to 28 August 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East of England region with a requirement for Service Management.

1 55 (62.50%) ITIL
2 23 (26.14%) Finance
3 21 (23.86%) Microsoft
4 20 (22.73%) Service Delivery
5 19 (21.59%) ITIL Certification
6 18 (20.45%) ITIL V3
7 17 (19.32%) Analytical Skills
7 17 (19.32%) ITSM
8 16 (18.18%) Management Information System
8 16 (18.18%) Windows
8 16 (18.18%) Continuous Improvement
8 16 (18.18%) Problem Management
9 15 (17.05%) Analytics
9 15 (17.05%) CRM
10 14 (15.91%) SAP
10 14 (15.91%) Web Services
10 14 (15.91%) SLA
10 14 (15.91%) Security Cleared
11 12 (13.64%) Active Directory
11 12 (13.64%) HTML
11 12 (13.64%) ERP
12 11 (12.50%) SAP CRM
12 11 (12.50%) SAP ERP
12 11 (12.50%) Silverlight
12 11 (12.50%) Marketing
12 11 (12.50%) Mobile App
12 11 (12.50%) Windows 7
13 10 (11.36%) Remedy
14 8 (9.09%) Project Management
14 8 (9.09%) MS Excel

Service Management
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (3.41%) SharePoint
2 2 (2.27%) Blackberry Enterprise Server
2 2 (2.27%) OpenStack
3 1 (1.14%) CMS
3 1 (1.14%) IBM Domino
3 1 (1.14%) IBM Notes
3 1 (1.14%) Skype for Business
3 1 (1.14%) WebSphere
Applications
1 8 (9.09%) MS Excel
1 8 (9.09%) MS Office
2 2 (2.27%) MS PowerPoint
2 2 (2.27%) MS Visio
3 1 (1.14%) MS Project
Business Applications
1 11 (12.50%) SAP CRM
1 11 (12.50%) SAP ERP
2 7 (7.95%) Remedy ITSM
3 2 (2.27%) BASE24
4 1 (1.14%) Maximo
4 1 (1.14%) SAP SM
4 1 (1.14%) Unit4 Business World
Cloud Services
1 5 (5.68%) Cloud Computing
1 5 (5.68%) Office 365
2 4 (4.55%) Microsoft Azure
3 3 (3.41%) Amazon AWS
4 2 (2.27%) IaaS
4 2 (2.27%) PaaS
4 2 (2.27%) SaaS
5 1 (1.14%) Azure Active Directory
Communications & Networking
1 2 (2.27%) Firewall
1 2 (2.27%) LAN
1 2 (2.27%) TCP/IP
1 2 (2.27%) VoIP
1 2 (2.27%) WAN
2 1 (1.14%) DHCP
2 1 (1.14%) DNS
2 1 (1.14%) HTTP
2 1 (1.14%) LDAP
2 1 (1.14%) Network Security
2 1 (1.14%) Remote Desktop
2 1 (1.14%) SAN
2 1 (1.14%) Skype
2 1 (1.14%) SSL
2 1 (1.14%) VPN
Database & Business Intelligence
1 2 (2.27%) GIS
2 1 (1.14%) BusinessObjects
2 1 (1.14%) Oracle Exadata
2 1 (1.14%) SQL Server
Development Applications
1 2 (2.27%) Rational DOORS
2 1 (1.14%) AdminStudio
2 1 (1.14%) TestPartner
General
1 23 (26.14%) Finance
2 11 (12.50%) Marketing
3 4 (4.55%) Local Government
4 3 (3.41%) Retail
4 3 (3.41%) Telecoms
5 2 (2.27%) Financial Institution
6 1 (1.14%) Advertising
6 1 (1.14%) Back Office
6 1 (1.14%) Pharmaceutical
Job Titles
1 21 (23.86%) Analyst
2 13 (14.77%) Service Desk Team Leader
2 13 (14.77%) Team Leader
3 11 (12.50%) Service Analyst
4 10 (11.36%) Service Manager
5 8 (9.09%) Architect
5 8 (9.09%) IT Analyst
6 6 (6.82%) Support Analyst
7 5 (5.68%) ITIL Manager
7 5 (5.68%) Service Desk Analyst
7 5 (5.68%) Service Transition Manager
7 5 (5.68%) Transition Manager
8 4 (4.55%) IT Manager
8 4 (4.55%) IT Services Manager
8 4 (4.55%) Project Manager
8 4 (4.55%) Service Architect
8 4 (4.55%) Service Desk Support
9 3 (3.41%) Desktop Support
9 3 (3.41%) Developer
9 3 (3.41%) Service Management Manager
Libraries, Frameworks & Software Standards
1 14 (15.91%) Web Services
2 12 (13.64%) HTML
3 11 (12.50%) Silverlight
4 2 (2.27%) Middleware
5 1 (1.14%) .NET
5 1 (1.14%) .NET Framework
5 1 (1.14%) Ajax
5 1 (1.14%) J2EE
5 1 (1.14%) JMS
5 1 (1.14%) SAML
5 1 (1.14%) Spring
Miscellaneous
1 17 (19.32%) Analytical Skills
2 16 (18.18%) Management Information System
3 11 (12.50%) Mobile App
4 8 (9.09%) Data Centre
5 5 (5.68%) CMDB
6 4 (4.55%) Blackberry
7 3 (3.41%) CCTV
7 3 (3.41%) User Experience
8 2 (2.27%) BYOD
8 2 (2.27%) Driving Licence
8 2 (2.27%) Hedge funds
8 2 (2.27%) Hybrid Cloud
9 1 (1.14%) iPad
9 1 (1.14%) iPhone
9 1 (1.14%) Public Cloud
Operating Systems
1 16 (18.18%) Windows
2 11 (12.50%) Windows 7
3 4 (4.55%) Windows Server
4 2 (2.27%) Windows 10
5 1 (1.14%) Android
5 1 (1.14%) Apple iOS
5 1 (1.14%) Linux
5 1 (1.14%) Windows 8
5 1 (1.14%) Windows Phone
5 1 (1.14%) Windows Server 2003
5 1 (1.14%) Windows Server 2008
Processes & Methodologies
1 55 (62.50%) ITIL
2 20 (22.73%) Service Delivery
3 18 (20.45%) ITIL V3
4 17 (19.32%) ITSM
5 16 (18.18%) Continuous Improvement
5 16 (18.18%) Problem Management
6 15 (17.05%) Analytics
6 15 (17.05%) CRM
7 12 (13.64%) ERP
8 8 (9.09%) Project Management
8 8 (9.09%) Stakeholder Management
9 7 (7.95%) Incident Management
9 7 (7.95%) Information Management
9 7 (7.95%) Release Management
10 6 (6.82%) Change Management
10 6 (6.82%) Configuration Management
10 6 (6.82%) Service Design
11 4 (4.55%) Business Analysis
11 4 (4.55%) Process Improvement
11 4 (4.55%) Six Sigma
Programming Languages
1 3 (3.41%) SQL
2 2 (2.27%) C
2 2 (2.27%) Java
3 1 (1.14%) VBA
Qualifications
1 19 (21.59%) ITIL Certification
2 14 (15.91%) Security Cleared
3 6 (6.82%) SC Cleared
4 5 (5.68%) Microsoft Certification
5 2 (2.27%) BC Cleared
5 2 (2.27%) BPSS Clearance
5 2 (2.27%) DV Cleared
5 2 (2.27%) ISEB
5 2 (2.27%) MCSE
6 1 (1.14%) A+ Certification
6 1 (1.14%) CBAP
6 1 (1.14%) IIBA
6 1 (1.14%) MCP
6 1 (1.14%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 14 (15.91%) SLA
2 2 (2.27%) Disclosure Scotland
2 2 (2.27%) JSP 440
System Software
1 12 (13.64%) Active Directory
2 5 (5.68%) VMware Infrastructure
3 2 (2.27%) Hyper-V
3 2 (2.27%) vSphere
4 1 (1.14%) Virtual Machines
Systems Management
1 2 (2.27%) Control-M
1 2 (2.27%) OpenView
2 1 (1.14%) Casper Suite
2 1 (1.14%) SCCM
2 1 (1.14%) Tivoli
2 1 (1.14%) WSUS
Vendors
1 21 (23.86%) Microsoft
2 14 (15.91%) SAP
3 10 (11.36%) Remedy
4 7 (7.95%) BMC
5 6 (6.82%) VMware
6 5 (5.68%) HP
7 4 (4.55%) Cisco
7 4 (4.55%) Citrix
7 4 (4.55%) ServiceNow
7 4 (4.55%) WorldPay
8 3 (3.41%) Apple
8 3 (3.41%) Oracle
9 1 (1.14%) EMC
9 1 (1.14%) IBM
9 1 (1.14%) LANDesk
9 1 (1.14%) Lotus
9 1 (1.14%) NetApp
9 1 (1.14%) Nintex
9 1 (1.14%) Tableau
9 1 (1.14%) Virgin Media
Chelmsford
Streamline Connections Ltd
Rate: £180 - £210 per day
Posted: 4 days ago