The first table below looks at the demand for Service Management skills in IT contracts advertised for the East of England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 17 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the East of England region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 Apr 2014
Same period 2013 Same period 2012
Service Management
Rank 99 86 119
Rank change year-on-year
-13 +33
Contract jobs citing Service Management 49 31 20
As % of all contract IT jobs located in the East of England 1.56% 1.37% 0.64%
As % of the Processes & Methodologies category 2.15% 2.00% 0.93%
Number of daily rates quoted 33 12 7
Average daily rate £350 £295 £375
Average daily rate % change year-on-year
+18.64% -21.33%
90% offered a daily rate of more than £160 £210 £273
10% offered a daily rate of more than £516 £416 £495
UK excluding London average daily rate £363 £370 £350
% change year-on-year
-2.02% +5.71%
Number of hourly rates quoted 3 3 1
Average hourly rate £19.50 £13.00 £34.00
Average hourly rate % change year-on-year
+50.00% -61.76%
UK excluding London average hourly rate £19.50 £16.00 £16.50
% change year-on-year
+21.87% -3.03%
Processes & Methodologies Category
East of England
Contract IT job ads with a match in the
Processes & Methodologies category
2275 1549 2146
As % of all contract IT jobs located in the East of England 72.29% 68.57% 68.94%
Number of daily rates quoted 1292 851 1064
Average daily rate £400 £375 £375
Average daily rate % change year-on-year
+6.66% -
90% offered a daily rate of more than £268 £245 £250
10% offered a daily rate of more than £525 £500 £500
UK excluding London average daily rate £375 £363 £370
% change year-on-year
+3.44% -2.02%
Number of hourly rates quoted 139 120 199
Average hourly rate £35.00 £34.65 £35.00
Average hourly rate % change year-on-year
+1.01% -1.00%
90% offered a hourly rate of more than £11.50 £16.00 £12.50
10% offered a hourly rate of more than £45.00 £41.00 £47.50
UK excluding London average hourly rate £30.00 £32.00 £27.50
% change year-on-year
-6.25% +16.36%
Service Management
England

Service Management
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the East of England region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in the East of England

Service Management
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the East of England region.

Service Management Daily Rate Trend in the East of England

Service Management
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the East of England region over the 3 months to 17 April 2014.

Service Management Daily Rate Histogram in the East of England

Service Management
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the East of England region.

Service Management Hourly Rate Trend in the East of England

Service Management
Hourly Rate Histogram in the East of England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Management across the East of England region over the 3 months to 17 April 2014.

Service Management Hourly Rate Histogram in the East of England

Service Management
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the East of England region over the 3 months to 17 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
Essex -4 17 £400 +10.34% 8
Hertfordshire -12 14 £275 -6.77% 4
Bedfordshire -6 12 £325 -38.09% 3
Cambridgeshire -14 4 £388 -
Suffolk -5 2 £450 +12.50% 2
Norfolk - - - -
Service Management
England

Service Management
Top 30 Related IT Skills in the East of England

For the 6 months to 17 April 2014, IT contractor jobs across the East of England region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 49 (51.58%) ITIL
2 23 (24.21%) Configuration Management
3 22 (23.16%) Finance
4 20 (21.05%) Project Management
5 19 (20.00%) Change Management
6 17 (17.89%) ITSM
6 17 (17.89%) Microsoft
6 17 (17.89%) MS Excel
7 16 (16.84%) Incident Management
8 11 (11.58%) PRINCE2
8 11 (11.58%) CMDB
9 10 (10.53%) Oracle
9 10 (10.53%) IBM Notes
9 10 (10.53%) Lotus
10 9 (9.47%) Service Delivery
10 9 (9.47%) SC Cleared
10 9 (9.47%) Security Cleared
11 8 (8.42%) Project Planning
11 8 (8.42%) Blackberry
11 8 (8.42%) Windows
11 8 (8.42%) CRM
11 8 (8.42%) SQL
12 7 (7.37%) MS Office
12 7 (7.37%) ITIL Certification
12 7 (7.37%) EDRMS
12 7 (7.37%) GIS
12 7 (7.37%) ESRI
12 7 (7.37%) LLPG
12 7 (7.37%) Lagan
12 7 (7.37%) Time Management

Service Management
Top Related IT Skills in the East of England by Category

For the 6 months to 17 April 2014, IT contractor jobs across the East of England region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 10 (10.53%) IBM Notes
2 3 (3.16%) CMS
3 1 (1.05%) IIS
3 1 (1.05%) Lotus Domino
3 1 (1.05%) SharePoint
Applications
1 17 (17.89%) MS Excel
2 7 (7.37%) MS Office
3 6 (6.32%) MS Project
4 5 (5.26%) MS Visio
5 4 (4.21%) MS PowerPoint
6 2 (2.11%) Spreadsheet
7 1 (1.05%) Open Workbench
Business Applications
1 4 (4.21%) assyst
2 2 (2.11%) SAP FI
2 2 (2.11%) SAP FI/CO
2 2 (2.11%) SAP CO
3 1 (1.05%) Remedy ITSM
Cloud Services
1 1 (1.05%) Amazon AWS
Communications & Networking
1 4 (4.21%) LAN
1 4 (4.21%) WAN
2 1 (1.05%) Intranet
Database & Business Intelligence
1 7 (7.37%) EDRMS
2 6 (6.32%) BusinessObjects Web Intelligence
2 6 (6.32%) Relational Database
2 6 (6.32%) Crystal Reports
2 6 (6.32%) Oracle Reports
2 6 (6.32%) RDBMS
3 5 (5.26%) Ingres
4 3 (3.16%) DTS
4 3 (3.16%) SQL Server
5 2 (2.11%) Data Warehouse
6 1 (1.05%) MySQL
Development Applications
1 1 (1.05%) VSS/SourceSafe
1 1 (1.05%) Team Foundation Server
General
1 22 (23.16%) Finance
2 6 (6.32%) Pharmaceutical
3 3 (3.16%) Retail
4 2 (2.11%) Financial Institution
4 2 (2.11%) Telecoms
4 2 (2.11%) Publishing
5 1 (1.05%) Legal
5 1 (1.05%) Manufacturing
5 1 (1.05%) Local Government
5 1 (1.05%) Marketing
5 1 (1.05%) French Language
Job Titles
1 21 (22.11%) Analyst
2 14 (14.74%) Project Manager
3 12 (12.63%) Developer
4 9 (9.47%) Support Engineer
5 8 (8.42%) Programme Manager
6 7 (7.37%) 2nd Line Support
6 7 (7.37%) IT Support Engineer
6 7 (7.37%) IT Support
6 7 (7.37%) 2nd Line Support Engineer
7 6 (6.32%) Transition Manager
7 6 (6.32%) Configuration Analyst
8 5 (5.26%) Consultant
8 5 (5.26%) Applications Developer
9 4 (4.21%) Senior Manager
9 4 (4.21%) Service Manager
9 4 (4.21%) Senior Project Manager
9 4 (4.21%) Service Analyst
10 3 (3.16%) Change Analyst
10 3 (3.16%) Incident Manager
10 3 (3.16%) Service Management Consultant
Libraries, Frameworks & Software Standards
1 2 (2.11%) OLE
2 1 (1.05%) SAP CO-PA
2 1 (1.05%) .NET
Miscellaneous
1 11 (11.58%) CMDB
2 8 (8.42%) Blackberry
3 7 (7.37%) GIS
3 7 (7.37%) LLPG
4 1 (1.05%) Statistics
4 1 (1.05%) Data Protection Act
4 1 (1.05%) Mathematics
4 1 (1.05%) Clustering
4 1 (1.05%) Client/Server
4 1 (1.05%) EPoS
4 1 (1.05%) Thin Client
4 1 (1.05%) Fat Client
Operating Systems
1 8 (8.42%) Windows
2 3 (3.16%) UNIX
2 3 (3.16%) Windows 7
3 2 (2.11%) Linux
3 2 (2.11%) Windows Vista
4 1 (1.05%) Windows Server 2008
4 1 (1.05%) Red Hat Enterprise Linux
4 1 (1.05%) Windows XP
4 1 (1.05%) AIX
4 1 (1.05%) HPUX
4 1 (1.05%) Solaris
Processes & Methodologies
1 49 (51.58%) ITIL
2 23 (24.21%) Configuration Management
3 20 (21.05%) Project Management
4 19 (20.00%) Change Management
5 17 (17.89%) ITSM
6 16 (16.84%) Incident Management
7 11 (11.58%) PRINCE2
8 9 (9.47%) Service Delivery
9 8 (8.42%) CRM
9 8 (8.42%) Project Planning
10 7 (7.37%) Time Management
11 6 (6.32%) Performance Tuning
12 5 (5.26%) ITIL V3
12 5 (5.26%) Stakeholder Engagement
12 5 (5.26%) Migration
13 4 (4.21%) Data Modelling
13 4 (4.21%) Process Management
13 4 (4.21%) Data Analysis
14 3 (3.16%) Knowledge Management
14 3 (3.16%) Programme Management
Programming Languages
1 8 (8.42%) SQL
2 2 (2.11%) T-SQL
3 1 (1.05%) Progress 4GL
3 1 (1.05%) C
3 1 (1.05%) C#
3 1 (1.05%) PL/SQL
Qualifications
1 9 (9.47%) SC Cleared
1 9 (9.47%) Security Cleared
2 7 (7.37%) ITIL Certification
3 5 (5.26%) PMP
3 5 (5.26%) PMI Certification
3 5 (5.26%) Degree
3 5 (5.26%) MCSE
3 5 (5.26%) Microsoft Certification
4 2 (2.11%) DV Cleared
4 2 (2.11%) PRINCE2 Practitioner
5 1 (1.05%) PRINCE2 Certification
5 1 (1.05%) APMP
Quality Assurance & Compliance
1 5 (5.26%) SLA
2 3 (3.16%) COBIT
3 2 (2.11%) Sarbanes-Oxley
3 2 (2.11%) ISO/IEC 20000
4 1 (1.05%) GxP
4 1 (1.05%) QA
System Software
1 2 (2.11%) Active Directory
2 1 (1.05%) VMware ESX
2 1 (1.05%) VMware Infrastructure
2 1 (1.05%) Hyper-V
Systems Management
1 1 (1.05%) OpenView Configuration Management
1 1 (1.05%) SCOM
Vendors
1 17 (17.89%) Microsoft
2 10 (10.53%) Lotus
2 10 (10.53%) Oracle
3 7 (7.37%) ESRI
3 7 (7.37%) Lagan
4 6 (6.32%) Civica
4 6 (6.32%) Business Objects
5 5 (5.26%) Altiris
6 3 (3.16%) ServiceNow
6 3 (3.16%) Citrix
7 2 (2.11%) SAP
7 2 (2.11%) VMware
8 1 (1.05%) Google
8 1 (1.05%) Cognos
8 1 (1.05%) Progress
8 1 (1.05%) Cisco
8 1 (1.05%) IBM
8 1 (1.05%) Red Hat
8 1 (1.05%) Remedy
Bury St. Edmunds, Suffolk
Cooper Lomaz Recruitment Ltd
Rate: £150 - 175 per day
Posted: 2 days ago
Essex
Annapurna
Rate: £27000 - £33000 per annum
Posted: 14 days ago
BEDFORD
Provisio Solutions
Rate: £400 per day
Posted: 16 days ago