Service Management Contracts in the East of England

Service Management
England > East of England

The following table provides summary statistics for contract job vacancies advertised in the East of England with a requirement for Service Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Management over the 6 months to 27 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 66 54 62
Rank change year-on-year -12 +8 -28
Contract jobs citing Service Management 47 78 93
As % of all contract jobs advertised in the East of England 2.48% 3.76% 3.62%
As % of the Processes & Methodologies category 2.88% 4.31% 4.11%
Number of daily rates quoted 33 52 65
10th Percentile £349 £180 £133
25th Percentile £425 £197 £173
Median daily rate (50th Percentile) £525 £275 £450
Median % change year-on-year +90.91% -38.89% +71.43%
75th Percentile £700 £456 £538
90th Percentile £746 £549 £583
England median daily rate £525 £500 £525
% change year-on-year +5.00% -4.76% +10.47%
Number of hourly rates quoted 0 11 8
10th Percentile - £17.50 £11.90
25th Percentile - £17.61 £14.28
Median hourly rate - £21.30 £18.25
Median % change year-on-year - +16.71% -1.35%
75th Percentile - £65.75 £31.35
90th Percentile - - £33.31
England median hourly rate £17.72 £55.00 £17.00
% change year-on-year -67.78% +223.53% -19.05%

All Process and Methodology Skills
East of England

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the East of England with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 1,633 1,810 2,265
As % of all contract IT jobs advertised in the East of England 86.13% 87.14% 88.06%
Number of daily rates quoted 706 1,068 1,270
10th Percentile £207 £200 £185
25th Percentile £336 £313 £345
Median daily rate (50th Percentile) £470 £475 £475
Median % change year-on-year -1.05% - +11.76%
75th Percentile £575 £600 £550
90th Percentile £675 £700 £650
England median daily rate £525 £550 £538
% change year-on-year -4.55% +2.33% +9.69%
Number of hourly rates quoted 599 344 388
10th Percentile £14.16 £13.41 £12.50
25th Percentile £15.39 £14.25 £13.25
Median hourly rate £39.55 £23.31 £15.50
Median % change year-on-year +69.67% +50.39% -11.93%
75th Percentile £62.50 £65.00 £39.51
90th Percentile £75.25 £70.00 £58.75
England median hourly rate £35.50 £37.50 £24.35
% change year-on-year -5.33% +54.00% +1.46%

Service Management
Job Vacancy Trend in the East of England

Job postings citing Service Management as a proportion of all IT jobs advertised in the East of England.

Job vacancy trend for Service Management in the East of England

Service Management
Contractor Daily Rate Trend in the East of England

3-month moving average daily rate quoted in jobs citing Service Management in the East of England.

Daily rate trend for Service Management in the East of England

Service Management
Daily Rate Histogram in the East of England

Daily rate distribution for jobs citing Service Management in the East of England over the 6 months to 27 April 2024.

Daily rate histogram for Service Management in the East of England

Service Management
Contractor Hourly Rate Trend in the East of England

3-month moving average hourly rates quoted in jobs citing Service Management in the East of England.

Hourly rate trend for Service Management in the East of England

Service Management
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the East of England region over the 6 months to 27 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Bedfordshire +6 14 £525 +82.61% 1
Cambridgeshire -1 14 £700 +268.42% 10
Hertfordshire -22 11 £365 +32.73% 10
Essex -2 6 £625 +25.00% 1
Suffolk +11 2 £438 -5.41%
Service Management
England

Service Management
Co-occurring Skills and Capabilities in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.13%) SharePoint
Applications
1 6 (12.77%) Microsoft Excel
Business Applications
1 5 (10.64%) SAP S/4HANA
2 1 (2.13%) SAP MM
2 1 (2.13%) Sparx Enterprise Architect
Cloud Services
1 5 (10.64%) Google Sheets
1 5 (10.64%) Power Platform
2 2 (4.26%) Microsoft 365
3 1 (2.13%) Azure
3 1 (2.13%) Azure Synapse Analytics
Communications & Networking
1 2 (4.26%) LAN
1 2 (4.26%) WAN
2 1 (2.13%) Cisco ASA
2 1 (2.13%) Cisco ISE
2 1 (2.13%) Network Security
2 1 (2.13%) VPN
2 1 (2.13%) Wireless
Database & Business Intelligence
1 5 (10.64%) GIS
1 5 (10.64%) Power BI
General
1 16 (34.04%) Social Skills
2 10 (21.28%) Finance
3 7 (14.89%) Analytical Skills
4 5 (10.64%) Back Office
4 5 (10.64%) Retail
4 5 (10.64%) Telecoms
5 2 (4.26%) Influencing Skills
5 2 (4.26%) Public Sector
6 1 (2.13%) Local Government
6 1 (2.13%) Organisational Skills
Job Titles
1 8 (17.02%) Analyst
1 8 (17.02%) Architect
2 7 (14.89%) Consultant
2 7 (14.89%) Service Architect
2 7 (14.89%) Technical Analyst
3 6 (12.77%) Support Analyst
3 6 (12.77%) Technical Support
3 6 (12.77%) Technical Support Analyst
4 5 (10.64%) Coordinator
4 5 (10.64%) Digital Transformation
4 5 (10.64%) Digital Transformation Manager
4 5 (10.64%) Transformation Manager
5 2 (4.26%) IT Manager
5 2 (4.26%) Lead
5 2 (4.26%) Transition Manager
6 1 (2.13%) Incident Manager
6 1 (2.13%) IT Services Manager
6 1 (2.13%) Service Manager
6 1 (2.13%) Technical Services Analyst
6 1 (2.13%) Vulnerability Management Engineer
Libraries, Frameworks & Software Standards
1 1 (2.13%) SAP PI
Miscellaneous
1 6 (12.77%) Management Information System
2 2 (4.26%) CMDB
3 1 (2.13%) Self-Motivation
Processes & Methodologies
1 19 (40.43%) ITIL
2 15 (31.91%) ITSM
3 9 (19.15%) Knowledge Management
3 9 (19.15%) Line Management
4 8 (17.02%) Customer Service
5 7 (14.89%) IT Asset Management
6 6 (12.77%) Customer-Centricity
6 6 (12.77%) Data Analysis
6 6 (12.77%) Problem-Solving
6 6 (12.77%) Service Design
7 5 (10.64%) Business Intelligence
7 5 (10.64%) Infrastructure Engineering
7 5 (10.64%) Project Delivery
7 5 (10.64%) Project Management
8 3 (6.38%) Change Management
9 2 (4.26%) Agile
9 2 (4.26%) Asset Management
9 2 (4.26%) B2B
9 2 (4.26%) PRINCE2
9 2 (4.26%) Security Operations
Programming Languages
1 5 (10.64%) SQL
Qualifications
1 16 (34.04%) Security Cleared
2 9 (19.15%) SC Cleared
3 7 (14.89%) DV Cleared
4 5 (10.64%) Cisco Certification
5 4 (8.51%) BPSS Clearance
6 2 (4.26%) CCENT
7 1 (2.13%) CCNP
7 1 (2.13%) CCSA
7 1 (2.13%) Degree
7 1 (2.13%) ITIL Certification
7 1 (2.13%) JNCIA
Quality Assurance & Compliance
1 7 (14.89%) ISO/IEC 27001
2 1 (2.13%) COBIT
2 1 (2.13%) ISO 22301
2 1 (2.13%) ISO/IEC 20000
2 1 (2.13%) SLA
System Software
1 1 (2.13%) Virtual Machines
Systems Management
1 1 (2.13%) Microsoft Intune
Vendors
1 7 (14.89%) Cisco
1 7 (14.89%) ServiceNow
2 5 (10.64%) Google
3 1 (2.13%) Blue Coat
3 1 (2.13%) BMC
3 1 (2.13%) CheckPoint
3 1 (2.13%) Fujitsu
3 1 (2.13%) Juniper
3 1 (2.13%) Palo Alto
3 1 (2.13%) SAP
3 1 (2.13%) Sparx