The table below looks at the statistics for CRM skills in IT contracts advertised for the Glasgow region. Included is a guide to the contractor rates offered in IT contracts that have cited CRM over the 3 months to 30 September 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
30 Sep 2016
Same period 2015 Same period 2014
Customer Relationship Management (CRM)
Rank 43 51 57
Rank change year-on-year
+8 +6
Contract jobs citing CRM 16 19 20
As % of all contract IT jobs located in Glasgow 2.72% 2.11% 2.40%
As % of the Processes & Methodologies category 3.32% 2.55% 2.94%
Number of daily rates quoted 6 10 6
Median daily rate £360 £356 £400
Median daily rate % change year-on-year
+1.05% -10.93%
90% offered a daily rate of more than £295 £318 £318
10% offered a daily rate of more than £384 £440 £450
UK excluding London median daily rate £400 £425 £400
% change year-on-year
-5.88% +6.25%
Number of hourly rates quoted 2 1 0
Median hourly rate £14.00 £12.50 -
Median hourly rate % change year-on-year
+12.00% -
UK excluding London median hourly rate £17.50 £20.50 £20.00
% change year-on-year
-14.63% +2.50%
CRM
Scotland

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Glasgow region.

Processes & Methodologies Category
Glasgow
Contract IT job ads with a match in the
Processes & Methodologies category
482 745 681
As % of all contract IT jobs located in Glasgow 81.83% 82.78% 81.65%
Number of daily rates quoted 246 386 339
Median daily rate £355 £350 £375
Median daily rate % change year-on-year
+1.42% -6.66%
90% offered a daily rate of more than £265 £240 £235
10% offered a daily rate of more than £450 £450 £625
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 9 12 14
Median hourly rate £38.00 £37.50 £35.00
Median hourly rate % change year-on-year
+1.33% +7.14%
90% offered a hourly rate of more than £14.00 £12.35 £15.77
10% offered a hourly rate of more than £50.00 £55.00 £48.50
UK excluding London median hourly rate £32.50 £34.00 £25.75
% change year-on-year
-4.41% +32.03%

CRM
Jobs Demand Trend in Glasgow

The demand trend of contract jobs across the Glasgow region citing CRM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

CRM Jobs Demand Trend in Glasgow

CRM
Daily Rate Trend in Glasgow

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the Glasgow region.

CRM Daily Rate Trend in Glasgow

CRM
Hourly Rate Trend in Glasgow

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the Glasgow region.

CRM Hourly Rate Trend in Glasgow

CRM
Top 30 Related IT Skills in Glasgow

For the 6 months to 30 September 2016, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Glasgow region with a requirement for CRM.

1 26 (55.32%) Oracle
1 26 (55.32%) Microsoft
2 20 (42.55%) HP
2 20 (42.55%) C#
2 20 (42.55%) .NET
3 19 (40.43%) HTML
3 19 (40.43%) HP UFT
3 19 (40.43%) ISTQB
4 18 (38.30%) SC Cleared
4 18 (38.30%) Security Cleared
4 18 (38.30%) JavaScript
4 18 (38.30%) VB
5 17 (36.17%) ASP.NET
5 17 (36.17%) ISTQB Advanced Certification
6 16 (34.04%) Functional Testing
7 13 (27.66%) Test Automation
8 12 (25.53%) Test Scripting
9 11 (23.40%) ISEB
9 11 (23.40%) MS Excel
10 10 (21.28%) Agile Software Development
11 8 (17.02%) HP Quality Center
11 8 (17.02%) Migration
12 7 (14.89%) ISTQB Foundation Certification
12 7 (14.89%) Salesforce.com
12 7 (14.89%) Project Management
12 7 (14.89%) SAP
12 7 (14.89%) SQL
13 6 (12.77%) Java
13 6 (12.77%) SQL Server
13 6 (12.77%) Oracle Reports

CRM
Top Related IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (12.77%) Confluence
2 3 (6.38%) CMS
3 2 (4.26%) BizTalk Server
4 1 (2.13%) SharePoint
Applications
1 11 (23.40%) MS Excel
2 3 (6.38%) MS Office
2 3 (6.38%) MS PowerPoint
2 3 (6.38%) MS Visio
3 2 (4.26%) Photoshop
Business Applications
1 6 (12.77%) Dynamics CRM
2 5 (10.64%) Oracle EBS
3 2 (4.26%) SAP CRM
4 1 (2.13%) Dynamics NAV
4 1 (2.13%) Infor M3
4 1 (2.13%) SAP IS-U
4 1 (2.13%) SAP Oil and Gas
4 1 (2.13%) SAP SD
Cloud Services
1 3 (6.38%) SaaS
2 2 (4.26%) CheetahMail
2 2 (4.26%) Microsoft Azure
3 1 (2.13%) Amazon AWS
3 1 (2.13%) PaaS
Communications & Networking
1 4 (8.51%) SAN
Database & Business Intelligence
1 6 (12.77%) Oracle Reports
1 6 (12.77%) SQL Server
2 2 (4.26%) SQL Server 2008
2 2 (4.26%) SQL Server Reporting Services
3 1 (2.13%) Big Data
3 1 (2.13%) SQL Server 2012
3 1 (2.13%) SQL Server Analysis Services
3 1 (2.13%) SQL Server Integration Services
Development Applications
1 19 (40.43%) HP UFT
2 6 (12.77%) JIRA
3 5 (10.64%) LoadRunner
4 2 (4.26%) Dreamweaver
General
1 6 (12.77%) Finance
2 4 (8.51%) Marketing
3 2 (4.26%) Banking
3 2 (4.26%) Legal
4 1 (2.13%) Back Office
4 1 (2.13%) Billing
4 1 (2.13%) Electronics
4 1 (2.13%) Manufacturing
4 1 (2.13%) Telecoms
Job Titles
1 8 (17.02%) Automation Tester
1 8 (17.02%) Tester
2 7 (14.89%) Analyst
2 7 (14.89%) Architect
3 6 (12.77%) Test Analyst
3 6 (12.77%) Test Manager
4 5 (10.64%) Consultant
5 4 (8.51%) Automation Test Analyst
5 4 (8.51%) Test Engineer
6 3 (6.38%) CRM Consultant
6 3 (6.38%) Data Architect
6 3 (6.38%) SAP Consultant
6 3 (6.38%) SC Cleared Test Analyst
7 2 (4.26%) Applications Architect
7 2 (4.26%) Contracts Manager
7 2 (4.26%) Coordinator
7 2 (4.26%) Developer
7 2 (4.26%) Email Marketing Coordinator
7 2 (4.26%) Management Consultant
7 2 (4.26%) Project Manager
Libraries, Frameworks & Software Standards
1 20 (42.55%) .NET
2 19 (40.43%) HTML
3 17 (36.17%) ASP.NET
4 4 (8.51%) JSP
5 1 (2.13%) .NET Framework
5 1 (2.13%) AngularJS
5 1 (2.13%) React
Miscellaneous
1 3 (6.38%) Data Integration
2 2 (4.26%) Data Conversion
2 2 (4.26%) User Experience
3 1 (2.13%) Enterprise Software
3 1 (2.13%) Virtual Team
Operating Systems
1 1 (2.13%) Windows
1 1 (2.13%) Windows Server
Processes & Methodologies
1 16 (34.04%) Functional Testing
2 13 (27.66%) Test Automation
3 12 (25.53%) Test Scripting
4 10 (21.28%) Agile Software Development
5 8 (17.02%) Migration
6 7 (14.89%) Project Management
7 6 (12.77%) Asset Management
7 6 (12.77%) Test Management
8 5 (10.64%) ERP
9 4 (8.51%) Knowledge Management
9 4 (8.51%) Stakeholder Management
10 3 (6.38%) Data Architecture
10 3 (6.38%) SOA
10 3 (6.38%) Test Strategy
11 2 (4.26%) Business Intelligence
11 2 (4.26%) Channel Management
11 2 (4.26%) Data Modelling
11 2 (4.26%) Email Marketing
11 2 (4.26%) Scrum
11 2 (4.26%) Wealth Management
Programming Languages
1 20 (42.55%) C#
2 18 (38.30%) JavaScript
2 18 (38.30%) VB
3 7 (14.89%) SQL
4 6 (12.77%) Java
5 1 (2.13%) C
5 1 (2.13%) PowerShell
Qualifications
1 19 (40.43%) ISTQB
2 18 (38.30%) SC Cleared
2 18 (38.30%) Security Cleared
3 17 (36.17%) ISTQB Advanced Certification
4 11 (23.40%) ISEB
5 7 (14.89%) ISTQB Foundation Certification
6 4 (8.51%) CCNA
6 4 (8.51%) Cisco Certification
7 1 (2.13%) CISSP
7 1 (2.13%) DV Cleared
7 1 (2.13%) PRINCE2 Certification
Quality Assurance & Compliance
1 3 (6.38%) QA
2 1 (2.13%) Disclosure Scotland
2 1 (2.13%) ISO/IEC 27001
System Software
1 1 (2.13%) Active Directory
1 1 (2.13%) Forefront TMG
1 1 (2.13%) VMware Infrastructure
1 1 (2.13%) vSphere
Systems Management
1 8 (17.02%) HP Quality Center
Vendors
1 26 (55.32%) Microsoft
1 26 (55.32%) Oracle
2 20 (42.55%) HP
3 7 (14.89%) Salesforce.com
3 7 (14.89%) SAP
4 3 (6.38%) Infor
5 2 (4.26%) MuleSoft
6 1 (2.13%) Symantec
6 1 (2.13%) Veeam
6 1 (2.13%) VMware