Glasgow CRM Contracts

This section looks at the demand for Customer Relationship Management (CRM) skills within the Glasgow region with a comparison to our Processes & Methodologies category. Included is a guide to the contractor rates offered in IT jobs that have cited CRM over the 3 months to 25 July 2008 with a comparison to the same period last year.

Customer Relationship Management (CRM)
Location Abingdon Andover Basingstoke Bath Bedford Bedfordshire Belfast Berkshire Birmingham Blackpool Borehamwood Bournemouth Bracknell Bradford Brentford Brighton Bristol Bromley Buckinghamshire Burton-upon-Trent Camberley Cambridge Cambridgeshire Canary Wharf Cardiff Chelmsford Cheltenham Cheshire Chester Chesterfield City of London Clapham County Antrim Coventry Crawley Croydon Darlington Derby Derbyshire Devon Docklands, London Dorset Durham East Anglia East Midlands East of England East Sussex Eastleigh Edinburgh England Epsom Essex Gerrards Cross Glasgow Gloucester Gloucestershire Greenwich Halifax Hammersmith Hampshire Hemel Hempstead Herefordshire Hertfordshire High Wycombe Highlands Home Counties Inverness Kent Kingston Upon Thames Lancashire Leeds Leicester Leicestershire Liverpool Livingston London Loughborough M4 Corridor Maidenhead Manchester Merseyside Middlesex Midlands Milton Keynes Newbury Newcastle Newport North East North West North Yorkshire Northampton Northamptonshire Northern Ireland Nottingham Nottinghamshire Oxford Oxfordshire Paddington Peterborough Plymouth Potters Bar Preston Reading Salford Scotland Slough Somerset South Coast South East South Wales South West South Yorkshire Southampton Southport Staffordshire Staines Surbiton Surrey Swansea Swindon Tadworth Taunton Thame Thames Valley Tunbridge Wells Tyne and Wear UK Uxbridge Wales Warrington Watford West Lothian West Malling West Midlands West Sussex West Wales West Yorkshire Wiltshire Wimbledon Winchester Windsor Woking Wokingham Wolverhampton Yeovil York Yorkshire	3 months to 25 Jul 2008	Same period last year
Rank	32	54
Rank change on same period last year	+22
Matching contract IT job ads	27	15
As % of all UK contract IT job ads sampled	0.036 %	0.015 %
As % of the category below	9.000 %	3.386 %
Daily rates quoted	16	4
Average minimum daily rate	£294	£300
Average daily rate	£329	£313
% change on same period last year	+5.24 %
Average maximum daily rate	£364	£325
UK excluding London average daily rate	£386	£385
% change on same period last year	+0.22 %
Hourly rates quoted	0	1
Average minimum hourly rate	-	£11.00
Average hourly rate	-	£11.40
% change on same period last year	-
Average maximum hourly rate	-	£11.80
UK excluding London average hourly rate	£25.20	£23.49
% change on same period last year	+7.28 %
Processes & Methodologies Glasgow
Matching contract IT job ads	300	443
As % of all UK contract IT job ads sampled	0.400 %	0.448 %
Daily rates quoted	89	150
Average minimum daily rate	£303	£318
Average daily rate	£326	£333
% change on same period last year	-2.04 %
Average maximum daily rate	£348	£347
UK excluding London average daily rate	£380	£376
% change on same period last year	+1.21 %
Hourly rates quoted	15	31
Average minimum hourly rate	£19.88	£24.67
Average hourly rate	£21.13	£25.76
% change on same period last year	-17.99 %
Average maximum hourly rate	£22.37	£26.86
UK excluding London average hourly rate	£29.33	£30.16
% change on same period last year	-2.72 %
CRM Scotland

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

CRM
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of IT contractor jobs citing CRM across the Glasgow region as a proportion of the total demand within the Processes & Methodologies category.

CRM
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the Glasgow region.

CRM
Daily Rate Histogram

The chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the Glasgow region over the 3 months to 25 July 2008.

CRM
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the Glasgow region.

CRM
Top 30 Related IT Skills

For the 6 months to 25 July 2008, IT contractor jobs across the Glasgow region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 30 (45.45 %) Stakeholder Management 2 19 (28.79 %) Lagan 3 18 (27.27 %) GAP Analysis 4 16 (24.24 %) Oracle 5 12 (18.18 %) Business Analysis 6 10 (15.15 %) PRINCE2 7 8 (12.12 %) ERP 7 8 (12.12 %) Oracle CRM 8 6 (9.091 %) User Acceptance Testing 8 6 (9.091 %) MS Project 9 5 (7.576 %) Project Planning 9 5 (7.576 %) Cost-Benefit Analysis 10 4 (6.061 %) SQL Server 2005 10 4 (6.061 %) SQL Server 10 4 (6.061 %) ISEB

10 4 (6.061 %) Citrix 10 4 (6.061 %) SQL 11 3 (4.545 %) Oracle 11i 11 3 (4.545 %) PRINCE2 Certification 12 2 (3.030 %) Active Directory 12 2 (3.030 %) Test Scripting 12 2 (3.030 %) Workflow 12 2 (3.030 %) Finance 12 2 (3.030 %) PVCS 12 2 (3.030 %) PeopleSoft 12 2 (3.030 %) PeopleTools 13 1 (1.515 %) PRINCE 13 1 (1.515 %) Business Intelligence 13 1 (1.515 %) UNIX 13 1 (1.515 %) Oracle Financials

CRM
Top Related IT Skills by Category

For the 6 months to 25 July 2008, IT contractor jobs across the Glasgow region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Development 1 1 (1.515 %) Oracle ADF	Applications 1 6 (9.091 %) MS Project
Business Applications 1 8 (12.12 %) Oracle CRM 2 3 (4.545 %) Oracle 11i 3 1 (1.515 %) Oracle Financials	Communications & Networking 1 1 (1.515 %) CTI
Database & Business Intelligence 1 4 (6.061 %) SQL Server 1 4 (6.061 %) SQL Server 2005 2 1 (1.515 %) GIS	Development Applications 1 2 (3.030 %) PVCS 1 2 (3.030 %) PeopleTools 2 1 (1.515 %) Bugzilla 2 1 (1.515 %) WinRunner 2 1 (1.515 %) TestDirector 2 1 (1.515 %) QuickTest Pro 2 1 (1.515 %) LoadRunner
General 1 2 (3.030 %) Finance 2 1 (1.515 %) Billing	Job Titles 1 43 (65.15 %) Analyst 2 28 (42.42 %) Business Analyst 3 14 (21.21 %) CRM Business Analyst 4 9 (13.64 %) Project Manager 5 6 (9.091 %) Systems Analyst 6 5 (7.576 %) Oracle Analyst 7 3 (4.545 %) Developer 7 3 (4.545 %) Test Manager 7 3 (4.545 %) Test Analyst 8 2 (3.030 %) Trainer 8 2 (3.030 %) Support Technician 8 2 (3.030 %) Support Analyst 8 2 (3.030 %) PeopleSoft Developer 9 1 (1.515 %) Architect 9 1 (1.515 %) Consultant 9 1 (1.515 %) Solutions Architect 9 1 (1.515 %) Oracle Developer 9 1 (1.515 %) IT Trainer 9 1 (1.515 %) IT Project Manager 9 1 (1.515 %) Project Analyst
Operating Systems 1 1 (1.515 %) UNIX	Processes & Methodologies 1 30 (45.45 %) Stakeholder Management 2 18 (27.27 %) GAP Analysis 3 12 (18.18 %) Business Analysis 4 10 (15.15 %) PRINCE2 5 8 (12.12 %) ERP 6 6 (9.091 %) User Acceptance Testing 7 5 (7.576 %) Cost-Benefit Analysis 7 5 (7.576 %) Project Planning 8 2 (3.030 %) Test Scripting 8 2 (3.030 %) Workflow 9 1 (1.515 %) Programme Management 9 1 (1.515 %) Business Intelligence 9 1 (1.515 %) PRINCE 9 1 (1.515 %) Regression Testing 9 1 (1.515 %) E-business 9 1 (1.515 %) ITIL 9 1 (1.515 %) Software Testing
Programming Languages 1 4 (6.061 %) SQL 2 1 (1.515 %) Java 2 1 (1.515 %) PL/SQL	Qualifications 1 4 (6.061 %) ISEB 2 3 (4.545 %) PRINCE2 Certification
Quality Assurance & Compliance 1 1 (1.515 %) QA	System Software 1 2 (3.030 %) Active Directory
Vendors 1 19 (28.79 %) Lagan 2 16 (24.24 %) Oracle 3 4 (6.061 %) Citrix 4 2 (3.030 %) PeopleSoft 5 1 (1.515 %) Casewise