The table below looks at the statistics for CRM skills in IT jobs advertised for the Glasgow region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 21 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Aug 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 58 68 50
Rank change year-on-year
+10 -18
Permanent jobs citing CRM 56 27 33
As % of all permanent IT jobs located in Glasgow 3.95% 2.37% 3.58%
As % of the Processes & Methodologies category 4.71% 2.96% 4.76%
Number of salaries quoted 27 12 23
Average salary £42,500 £45,000 £37,500
Average salary % change year-on-year
-5.55% +20.00%
90% offered a salary of more than £31,500 £32,050 £22,800
10% offered a salary of more than £54,400 £45,000 £40,000
UK excluding London average salary £42,500 £42,500 £42,500
CRM
Scotland

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Glasgow region.

Processes & Methodologies Category
Glasgow
Permanent IT job ads with a match in the
Processes & Methodologies category
1190 911 694
As % of all permanent IT jobs located in Glasgow 83.86% 80.12% 75.35%
Number of salaries quoted 717 614 443
Average salary £40,000 £42,500 £37,500
Average salary % change year-on-year
-5.88% +13.33%
90% offered a salary of more than £30,000 £30,000 £27,500
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

CRM
Jobs Demand Trend in Glasgow

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Glasgow region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Glasgow

CRM
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Glasgow region.

CRM Salary Trend in Glasgow

CRM
Salary Histogram in Glasgow

This chart provides a salary histogram for IT jobs citing CRM across the Glasgow region over the 3 months to 21 August 2014.

CRM Salary Histogram in Glasgow

CRM
Top 30 Related IT Skills in Glasgow

For the 6 months to 21 August 2014, IT jobs across the Glasgow region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 49 (51.04%) Microsoft
2 35 (36.46%) .NET
3 34 (35.42%) Dynamics CRM
4 33 (34.38%) SharePoint
5 29 (30.21%) ITIL
6 27 (28.13%) MS Excel
7 26 (27.08%) Finance
8 25 (26.04%) SQL
8 25 (26.04%) SQL Server
8 25 (26.04%) Business Intelligence
9 15 (15.63%) C#
9 15 (15.63%) SQL Server Reporting Services
9 15 (15.63%) SQL Server Integration Services
10 14 (14.58%) SAP
11 13 (13.54%) Cognos
11 13 (13.54%) Retail
11 13 (13.54%) Release Management
12 11 (11.46%) SLA
13 10 (10.42%) Windows
13 10 (10.42%) Data Warehouse
13 10 (10.42%) Data Analysis
14 9 (9.38%) ASP.NET
14 9 (9.38%) Data Modelling
14 9 (9.38%) Data Architecture
14 9 (9.38%) Performance Tuning
15 8 (8.33%) JavaScript
15 8 (8.33%) ERP
15 8 (8.33%) Service Delivery
16 7 (7.29%) HTML
16 7 (7.29%) Oracle

CRM
Top Related IT Skills in Glasgow by Category

For the 6 months to 21 August 2014, IT jobs across the Glasgow region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 33 (34.38%) SharePoint
2 4 (4.17%) WorkSite
3 3 (3.13%) MS Exchange
4 2 (2.08%) Blackberry Enterprise Server
4 2 (2.08%) Exchange Server 2003
4 2 (2.08%) Exchange Server 2007
4 2 (2.08%) Apache
5 1 (1.04%) Tomcat
5 1 (1.04%) IIS
Applications
1 27 (28.13%) MS Excel
2 5 (5.21%) MS PowerPoint
3 4 (4.17%) MS Office
4 2 (2.08%) Photoshop
5 1 (1.04%) MS Project
5 1 (1.04%) MS Visio
Business Applications
1 34 (35.42%) Dynamics CRM
2 6 (6.25%) Oracle EBS R12
2 6 (6.25%) Oracle EBS
3 3 (3.13%) SAP CRM
3 3 (3.13%) SAP IS-U
4 2 (2.08%) SAP Retail
4 2 (2.08%) Dynamics NAV
5 1 (1.04%) Movex
5 1 (1.04%) Infor M3
5 1 (1.04%) Dynamics AX
Cloud Services
1 2 (2.08%) Office 365
2 1 (1.04%) SaaS
Communications & Networking
1 2 (2.08%) Broadband
1 2 (2.08%) VoIP
1 2 (2.08%) Asterisk PBX
2 1 (1.04%) Internet
2 1 (1.04%) Wireshark
Database & Business Intelligence
1 25 (26.04%) SQL Server
2 15 (15.63%) SQL Server Reporting Services
2 15 (15.63%) SQL Server Integration Services
3 10 (10.42%) Data Warehouse
4 6 (6.25%) Oracle BI EE
4 6 (6.25%) Oracle Reports
4 6 (6.25%) Oracle Database
5 3 (3.13%) SQL Server 2008
5 3 (3.13%) SQL Server Analysis Services
5 3 (3.13%) SQL Server 2005
6 2 (2.08%) MySQL
6 2 (2.08%) Crystal Reports
7 1 (1.04%) DB2
7 1 (1.04%) Microsoft Analysis Services
Development Applications
1 6 (6.25%) Oracle Forms
2 2 (2.08%) Visual Studio
2 2 (2.08%) Team Foundation Server
3 1 (1.04%) Subversion
3 1 (1.04%) Fiddler
3 1 (1.04%) Git (software)
General
1 26 (27.08%) Finance
2 13 (13.54%) Retail
3 4 (4.17%) Billing
3 4 (4.17%) Legal
3 4 (4.17%) Advertising
4 2 (2.08%) Manufacturing
4 2 (2.08%) Law
5 1 (1.04%) Back Office
5 1 (1.04%) Telecoms
5 1 (1.04%) Banking
Job Titles
1 31 (32.29%) Developer
2 25 (26.04%) Analyst
3 20 (20.83%) Consultant
4 18 (18.75%) Applications Support
5 14 (14.58%) Support Analyst
5 14 (14.58%) Applications Support Analyst
6 11 (11.46%) CRM Consultant
7 9 (9.38%) Business Consultant
7 9 (9.38%) SQL Developer
8 7 (7.29%) SAP Consultant
8 7 (7.29%) Software Developer
9 6 (6.25%) Oracle Developer
9 6 (6.25%) Dynamics CRM Consultant
9 6 (6.25%) OBIEE Developer
10 5 (5.21%) Business Analyst
10 5 (5.21%) Senior Developer
11 4 (4.17%) Account Manager
11 4 (4.17%) Service Analyst
11 4 (4.17%) Service Desk Analyst
11 4 (4.17%) Business Manager
Libraries, Frameworks & Software Standards
1 35 (36.46%) .NET
2 9 (9.38%) ASP.NET
3 7 (7.29%) CSS
3 7 (7.29%) HTML
4 6 (6.25%) Web Services
4 6 (6.25%) XML
5 5 (5.21%) WinForms
5 5 (5.21%) WCF
6 4 (4.17%) jQuery
7 3 (3.13%) ADO.NET Entity Framework
7 3 (3.13%) Ajax
7 3 (3.13%) .NET Framework
8 2 (2.08%) WPF
8 2 (2.08%) ADO.NET
8 2 (2.08%) XSLT
9 1 (1.04%) Classic ASP
9 1 (1.04%) SAP Basis
9 1 (1.04%) ASP.NET MVC
Miscellaneous
1 3 (3.13%) EPoS
1 3 (3.13%) Enterprise Software
2 2 (2.08%) Blackberry
3 1 (1.04%) IVR
3 1 (1.04%) Taxonomies
3 1 (1.04%) Computer Science
Operating Systems
1 10 (10.42%) Windows
2 4 (4.17%) Windows XP
2 4 (4.17%) Windows Server 2003
2 4 (4.17%) Windows 7
3 2 (2.08%) Linux
4 1 (1.04%) Windows Server 2008
4 1 (1.04%) UNIX
Processes & Methodologies
1 29 (30.21%) ITIL
2 25 (26.04%) Business Intelligence
3 13 (13.54%) Release Management
4 10 (10.42%) Data Analysis
5 9 (9.38%) Data Modelling
5 9 (9.38%) Data Architecture
5 9 (9.38%) Performance Tuning
6 8 (8.33%) Service Delivery
6 8 (8.33%) ERP
7 7 (7.29%) PRINCE2
7 7 (7.29%) Change Management
7 7 (7.29%) SOA
8 6 (6.25%) Unit Testing
8 6 (6.25%) System Testing
9 5 (5.21%) TDD
9 5 (5.21%) Business Analysis
9 5 (5.21%) OO
10 4 (4.17%) B2B
10 4 (4.17%) OOD
10 4 (4.17%) Project Management
Programming Languages
1 25 (26.04%) SQL
2 15 (15.63%) C#
3 8 (8.33%) JavaScript
4 6 (6.25%) PL/SQL
4 6 (6.25%) Shell Script
5 4 (4.17%) VB.NET
5 4 (4.17%) T-SQL
6 2 (2.08%) PHP
6 2 (2.08%) Java
6 2 (2.08%) C
7 1 (1.04%) Python
7 1 (1.04%) R
7 1 (1.04%) VBScript
7 1 (1.04%) VB
Qualifications
1 6 (6.25%) Degree
2 3 (3.13%) Microsoft Certification
2 3 (3.13%) PRINCE2 Certification
3 1 (1.04%) ITIL Certification
Quality Assurance & Compliance
1 11 (11.46%) SLA
2 5 (5.21%) QA
System Software
1 2 (2.08%) Active Directory
Systems Management
1 1 (1.04%) Systems Management Server (SMS)
1 1 (1.04%) Control-M
Vendors
1 49 (51.04%) Microsoft
2 14 (14.58%) SAP
3 13 (13.54%) Cognos
4 7 (7.29%) Oracle
5 2 (2.08%) Genesys
6 1 (1.04%) Epicor
Glasgow, Lanarkshire
ComputAppoint
Salary: £25000 - £28000 per annum + Shift Allowance
Posted: 13 hours ago
Glasgow
Church International
Salary: £26K per annum + Benefits
Posted: 14 hours ago
Glasgow, Lanarkshire
Net Talent
Posted: 17 hours ago
Glasgow, Lanarkshire
Lockheed Martin
Salary: Excellent Salary + Benefits
Posted: 19 hours ago
Glasgow, Lanarkshire
Cathcart Associates Ltd
Posted: Yesterday
Glasgow, Lanarkshire
Harvey Nash plc
Salary: bonus, benefits
Posted: 3 days ago
Glasgow
Cathcart Associates
Salary: Unrivalled Bonus + Benefits
Posted: 8 days ago
Glasgow, Lanarkshire
Lockheed Martin
Salary: Excellent Salary + Benefits
Posted: 12 days ago
Glasgow, Lanarkshire
Skyscanner
Posted: 13 days ago
Glasgow, Lanarkshire
Skyscanner
Posted: 13 days ago
Glasgow
Cathcart Associates
Salary: Unrivalled Bonus + Benefits
Posted: 16 days ago
Glasgow
Hays IT - Uk Posting account
Salary: £25000.00 - £40000.00 per annum
Posted: 17 days ago
Glasgow
Nigel Frank International Limited - Newcastle
Salary: £40000 - £45000 per annum + an incredible benefits package
Posted: 20 days ago
Glasgow
Nigel Frank International Limited - Newcastle
Salary: £36000 - £45000 per annum + car allowance, pension, home working
Posted: 21 days ago
Glasgow
Cathcart Associates
Posted: 22 days ago