The table below looks at the statistics for CRM skills in IT jobs advertised for the Glasgow region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 30 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Oct 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 51 59 44
Rank change year-on-year
+8 -15
Permanent jobs citing CRM 46 41 39
As % of all permanent IT jobs located in Glasgow 4.30% 3.82% 4.38%
As % of the Processes & Methodologies category 4.95% 4.60% 5.79%
Number of salaries quoted 14 7 32
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £23,900 £33,000 £33,250
10% offered a salary of more than £52,750 £55,000 £50,000
UK excluding London average salary £42,500 £42,500 £42,500
CRM
Scotland

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Glasgow region.

Processes & Methodologies Category
Glasgow
Permanent IT job ads with a match in the
Processes & Methodologies category
930 892 673
As % of all permanent IT jobs located in Glasgow 86.92% 83.21% 75.53%
Number of salaries quoted 532 561 472
Average salary £42,000 £41,000 £40,000
Average salary % change year-on-year
+2.43% +2.50%
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £70,000 £55,000 £55,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

CRM
Jobs Demand Trend in Glasgow

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Glasgow region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Glasgow

CRM
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Glasgow region.

CRM Salary Trend in Glasgow

CRM
Salary Histogram in Glasgow

This chart provides a salary histogram for IT jobs citing CRM across the Glasgow region over the 3 months to 30 October 2014.

CRM Salary Histogram in Glasgow

CRM
Top 30 Related IT Skills in Glasgow

For the 6 months to 30 October 2014, IT jobs across the Glasgow region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 65 (64.36%) Microsoft
2 48 (47.52%) Dynamics CRM
3 44 (43.56%) SharePoint
4 41 (40.59%) MS Excel
5 40 (39.60%) .NET
6 38 (37.62%) ITIL
7 26 (25.74%) SQL Server
8 21 (20.79%) Cognos
8 21 (20.79%) Release Management
9 20 (19.80%) SQL
10 17 (16.83%) Windows
10 17 (16.83%) Finance
11 15 (14.85%) Business Intelligence
12 14 (13.86%) C#
12 14 (13.86%) SQL Server Integration Services
12 14 (13.86%) SQL Server Reporting Services
12 14 (13.86%) Analytical Skills
13 12 (11.88%) SAP
14 11 (10.89%) Retail
15 10 (9.90%) SLA
15 10 (9.90%) Data Warehouse
16 9 (8.91%) Data Modelling
16 9 (8.91%) Data Architecture
16 9 (8.91%) Agile Software Development
16 9 (8.91%) Data Analysis
16 9 (8.91%) MS PowerPoint
16 9 (8.91%) Performance Tuning
17 8 (7.92%) Windows 7
17 8 (7.92%) Content Management
17 8 (7.92%) WorkSite

CRM
Top Related IT Skills in Glasgow by Category

For the 6 months to 30 October 2014, IT jobs across the Glasgow region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 44 (43.56%) SharePoint
2 8 (7.92%) WorkSite
3 5 (4.95%) Exchange Server 2007
3 5 (4.95%) MS Exchange
4 3 (2.97%) Blackberry Enterprise Server
4 3 (2.97%) Exchange Server 2003
5 2 (1.98%) BizTalk Server
5 2 (1.98%) Apache
6 1 (0.99%) Tomcat
6 1 (0.99%) IIS
Applications
1 41 (40.59%) MS Excel
2 9 (8.91%) MS PowerPoint
3 8 (7.92%) MS Office
4 2 (1.98%) Photoshop
5 1 (0.99%) MS Project
5 1 (0.99%) MS Visio
Business Applications
1 48 (47.52%) Dynamics CRM
2 3 (2.97%) SAP IS-U
3 2 (1.98%) Dynamics AX
3 2 (1.98%) Movex
3 2 (1.98%) SAP CRM
3 2 (1.98%) SAP Retail
3 2 (1.98%) Dynamics NAV
4 1 (0.99%) Dynamics GP
4 1 (0.99%) Agresso
4 1 (0.99%) Oracle EBS
4 1 (0.99%) Epicor Tropos
4 1 (0.99%) Infor M3
Cloud Services
1 3 (2.97%) Office 365
2 1 (0.99%) SaaS
Communications & Networking
1 3 (2.97%) Firewall
2 2 (1.98%) VLAN
2 2 (1.98%) TCP/IP
2 2 (1.98%) VPN
2 2 (1.98%) SAN
2 2 (1.98%) Broadband
2 2 (1.98%) LAN
2 2 (1.98%) VoIP
2 2 (1.98%) WAN
2 2 (1.98%) Asterisk PBX
3 1 (0.99%) ADSL
3 1 (0.99%) DHCP
3 1 (0.99%) Wireshark
Database & Business Intelligence
1 26 (25.74%) SQL Server
2 14 (13.86%) SQL Server Reporting Services
2 14 (13.86%) SQL Server Integration Services
3 10 (9.90%) Data Warehouse
4 2 (1.98%) MySQL
4 2 (1.98%) SQL Server Analysis Services
4 2 (1.98%) SQL Server 2008
4 2 (1.98%) SQL Server 2005
5 1 (0.99%) DB2
Development Applications
1 2 (1.98%) Visual Studio
2 1 (0.99%) Subversion
2 1 (0.99%) Fiddler
2 1 (0.99%) Git (software)
2 1 (0.99%) Team Foundation Server
General
1 17 (16.83%) Finance
2 11 (10.89%) Retail
3 7 (6.93%) Legal
4 4 (3.96%) Advertising
4 4 (3.96%) Billing
5 3 (2.97%) Telecoms
6 1 (0.99%) Banking
6 1 (0.99%) Law
Job Titles
1 35 (34.65%) Analyst
2 32 (31.68%) Applications Support
3 25 (24.75%) Support Analyst
4 24 (23.76%) Applications Support Analyst
5 22 (21.78%) Consultant
6 21 (20.79%) Developer
7 14 (13.86%) CRM Consultant
8 10 (9.90%) Dynamics CRM Consultant
9 9 (8.91%) SQL Developer
10 7 (6.93%) Service Analyst
10 7 (6.93%) Service Desk Analyst
11 6 (5.94%) SAP Consultant
12 4 (3.96%) Business Consultant
12 4 (3.96%) Software Developer
12 4 (3.96%) Business Manager
13 3 (2.97%) CRM Developer
13 3 (2.97%) SAP ISU Consultant
13 3 (2.97%) Applications Manager
13 3 (2.97%) Technical Consultant
13 3 (2.97%) Microsoft Consultant
Libraries, Frameworks & Software Standards
1 40 (39.60%) .NET
2 8 (7.92%) ASP.NET
3 6 (5.94%) CSS
3 6 (5.94%) Web Services
4 5 (4.95%) XML
4 5 (4.95%) HTML
5 3 (2.97%) jQuery
5 3 (2.97%) WinForms
6 2 (1.98%) .NET Framework
6 2 (1.98%) WCF
6 2 (1.98%) AppFabric
6 2 (1.98%) ADO.NET Entity Framework
7 1 (0.99%) ASP.NET MVC
7 1 (0.99%) WPF
7 1 (0.99%) Ajax
7 1 (0.99%) XSLT
Miscellaneous
1 14 (13.86%) Analytical Skills
2 3 (2.97%) CMDB
2 3 (2.97%) Blackberry
3 2 (1.98%) EPoS
3 2 (1.98%) Computer Science
4 1 (0.99%) IVR
4 1 (0.99%) User Experience
Operating Systems
1 17 (16.83%) Windows
2 8 (7.92%) Windows XP
2 8 (7.92%) Windows Server 2003
2 8 (7.92%) Windows 7
3 4 (3.96%) Linux
4 3 (2.97%) Windows Server 2008
4 3 (2.97%) UNIX
5 2 (1.98%) Windows Server 2012
Processes & Methodologies
1 38 (37.62%) ITIL
2 21 (20.79%) Release Management
3 15 (14.85%) Business Intelligence
4 9 (8.91%) Data Modelling
4 9 (8.91%) Agile Software Development
4 9 (8.91%) Data Analysis
4 9 (8.91%) Data Architecture
4 9 (8.91%) Performance Tuning
5 8 (7.92%) ERP
5 8 (7.92%) Content Management
6 7 (6.93%) PRINCE2
7 6 (5.94%) Coaching
8 5 (4.95%) Project Management
8 5 (4.95%) Problem Management
9 4 (3.96%) Business Analysis
9 4 (3.96%) Service Management
9 4 (3.96%) Change Management
10 3 (2.97%) Process Management
10 3 (2.97%) Service Delivery
10 3 (2.97%) Stakeholder Management
Programming Languages
1 20 (19.80%) SQL
2 14 (13.86%) C#
3 5 (4.95%) JavaScript
4 3 (2.97%) VB.NET
5 2 (1.98%) PHP
5 2 (1.98%) Java
5 2 (1.98%) Shell Script
5 2 (1.98%) PowerShell
5 2 (1.98%) C
6 1 (0.99%) R
6 1 (0.99%) Python
6 1 (0.99%) T-SQL
6 1 (0.99%) VB
Qualifications
1 8 (7.92%) Degree
2 7 (6.93%) Microsoft Certification
3 3 (2.97%) CCNA
3 3 (2.97%) Cisco Certification
4 2 (1.98%) MCSE
4 2 (1.98%) PRINCE2 Certification
4 2 (1.98%) VMware Certified Professional (VCP)
4 2 (1.98%) Security Cleared
5 1 (0.99%) MCTS
5 1 (0.99%) ITIL Certification
5 1 (0.99%) CCNP
Quality Assurance & Compliance
1 10 (9.90%) SLA
2 1 (0.99%) QA
System Software
1 5 (4.95%) Active Directory
2 2 (1.98%) VMware Infrastructure
2 2 (1.98%) Hyper-V
2 2 (1.98%) XenApp
2 2 (1.98%) vSphere
Systems Management
1 1 (0.99%) Systems Management Server (SMS)
1 1 (0.99%) Control-M
Vendors
1 65 (64.36%) Microsoft
2 21 (20.79%) Cognos
3 12 (11.88%) SAP
4 4 (3.96%) Oracle
5 2 (1.98%) HP
5 2 (1.98%) Citrix
5 2 (1.98%) Genesys
5 2 (1.98%) Epicor
5 2 (1.98%) Symantec
5 2 (1.98%) Sophos
5 2 (1.98%) VMware
6 1 (0.99%) Infor
6 1 (0.99%) Baan
6 1 (0.99%) JD Edwards
6 1 (0.99%) Sage
6 1 (0.99%) Salesforce.com
6 1 (0.99%) Avaya
6 1 (0.99%) Sun
6 1 (0.99%) PeopleSoft
6 1 (0.99%) Cisco
Glasgow
DP Connect
Salary: £25000 per annum + Health Insurance, Pension + more
Posted: 2 days ago
Glasgow
Nigel Frank International Limited - Newcastle
Salary: £40000 - £50000 per annum + Package
Posted: 5 days ago
Glasgow
Nigel Frank International Limited - Newcastle
Salary: £40000 - £50000 per annum + Funded Microsoft Certs + Package
Posted: 16 days ago
Glasgow
Cathcart Associates
Salary: £25000 - £45000 per annum
Posted: 16 days ago
Glasgow
Nigel Frank International Limited - Newcastle
Salary: £40000 - £50000 per annum + Car Allowance + Package
Posted: 16 days ago