The table below looks at the statistics for CRM skills in IT jobs advertised for the Glasgow region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Customer Relationship Management (CRM)
Rank 70 95 77
Rank change year-on-year
+25 -18
Permanent jobs citing CRM 24 11 7
As % of all permanent IT jobs located in Glasgow 2.19% 0.93% 0.77%
As % of the Processes & Methodologies category 2.49% 1.13% 0.99%
Number of salaries quoted 13 8 4
Average salary £42,000 £40,000 £45,000
Average salary % change year-on-year
+5.00% -11.11%
UK excluding London average salary £43,250 £45,000 £42,500
% change year-on-year
-3.88% +5.88%
CRM
Scotland

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Glasgow region.

Processes & Methodologies Category
Glasgow
Permanent IT job ads with a match in the
Processes & Methodologies category
964 970 708
As % of all permanent IT jobs located in Glasgow 88.04% 81.79% 77.72%
Number of salaries quoted 630 601 446
Average salary £41,500 £42,500 £40,000
Average salary % change year-on-year
-2.35% +6.25%
90% offered a salary of more than £32,500 £32,500 £30,000
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

CRM
Jobs Demand Trend in Glasgow

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Glasgow region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Glasgow

CRM
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Glasgow region.

CRM Salary Trend in Glasgow

CRM
Salary Histogram in Glasgow

This chart provides a salary histogram for IT jobs citing CRM across the Glasgow region over the 3 months to 30 January 2015.

CRM Salary Histogram in Glasgow

CRM
Top 30 Related IT Skills in Glasgow

For the 6 months to 30 January 2015, IT jobs across the Glasgow region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 38 (55.07%) Microsoft
2 37 (53.62%) Dynamics CRM
3 31 (44.93%) .NET
3 31 (44.93%) MS Excel
4 30 (43.48%) SharePoint
5 28 (40.58%) ITIL
6 24 (34.78%) SQL Server
7 17 (24.64%) SQL
8 16 (23.19%) C#
9 15 (21.74%) Oracle
10 14 (20.29%) Cognos
10 14 (20.29%) Release Management
11 13 (18.84%) Microsoft Certification
12 12 (17.39%) Windows
12 12 (17.39%) ASP.NET
13 11 (15.94%) Degree
14 10 (14.49%) Business Intelligence
14 10 (14.49%) ERP
15 9 (13.04%) Java
16 7 (10.14%) Content Management
16 7 (10.14%) Software Engineering
17 6 (8.70%) Security Cleared
17 6 (8.70%) Computer Science
17 6 (8.70%) SAP
17 6 (8.70%) SLA
17 6 (8.70%) Telecoms
18 5 (7.25%) Advertising
18 5 (7.25%) Firewall
18 5 (7.25%) SAP Basis
18 5 (7.25%) Project Management

CRM
Top Related IT Skills in Glasgow by Category

For the 6 months to 30 January 2015, IT jobs across the Glasgow region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 30 (43.48%) SharePoint
2 5 (7.25%) MS Exchange
2 5 (7.25%) Exchange Server 2007
3 4 (5.80%) SAP Portal
3 4 (5.80%) WorkSite
3 4 (5.80%) NetWeaver
4 2 (2.90%) BizTalk Server
5 1 (1.45%) Blackberry Enterprise Server
5 1 (1.45%) Exchange Server 2003
5 1 (1.45%) SharePoint 2010
Applications
1 31 (44.93%) MS Excel
2 5 (7.25%) MS PowerPoint
3 4 (5.80%) MS Office
4 2 (2.90%) InfoPath
5 1 (1.45%) MS Project
5 1 (1.45%) MS Visio
Business Applications
1 37 (53.62%) Dynamics CRM
2 4 (5.80%) SAP GRC
2 4 (5.80%) SAP LE
2 4 (5.80%) SAP SCM
2 4 (5.80%) SAP HR
2 4 (5.80%) SAP R/3
2 4 (5.80%) SAP FI
2 4 (5.80%) SAP CO
2 4 (5.80%) SAP CRM
2 4 (5.80%) SAP FI/CO
3 2 (2.90%) Dynamics NAV
3 2 (2.90%) Movex
4 1 (1.45%) Oracle EBS
4 1 (1.45%) Agresso
4 1 (1.45%) Dynamics AX
4 1 (1.45%) Dynamics GP
4 1 (1.45%) Epicor Tropos
4 1 (1.45%) Infor M3
Cloud Services
1 2 (2.90%) Office 365
Communications & Networking
1 5 (7.25%) Firewall
2 4 (5.80%) VLAN
2 4 (5.80%) SAN
2 4 (5.80%) LAN
2 4 (5.80%) WAN
2 4 (5.80%) TCP/IP
2 4 (5.80%) VPN
3 3 (4.35%) DHCP
4 2 (2.90%) DNS
5 1 (1.45%) ADSL
Database & Business Intelligence
1 24 (34.78%) SQL Server
2 5 (7.25%) RDBMS
2 5 (7.25%) DB2
2 5 (7.25%) SQL Server Reporting Services
2 5 (7.25%) Relational Database
3 4 (5.80%) SQL Server Integration Services
3 4 (5.80%) SAP BI
4 2 (2.90%) Oracle Database
5 1 (1.45%) Data Warehouse
5 1 (1.45%) SQL Server Analysis Services
5 1 (1.45%) MaxDB
Development Applications
1 2 (2.90%) Visual Studio
1 2 (2.90%) Oracle Forms
General
1 6 (8.70%) Telecoms
2 5 (7.25%) Advertising
3 4 (5.80%) Legal
3 4 (5.80%) Finance
4 1 (1.45%) Law
4 1 (1.45%) Billing
Job Titles
1 21 (30.43%) Analyst
1 21 (30.43%) Applications Support
2 18 (26.09%) Support Analyst
3 17 (24.64%) Consultant
4 16 (23.19%) Applications Support Analyst
5 15 (21.74%) Developer
6 8 (11.59%) CRM Consultant
7 7 (10.14%) Dynamics CRM Consultant
8 6 (8.70%) .NET Developer
9 5 (7.25%) Software Developer
9 5 (7.25%) SAP Support
9 5 (7.25%) SAP Basis Support
10 4 (5.80%) .NET Software Developer
10 4 (5.80%) SAP Support Consultant
10 4 (5.80%) Support Consultant
10 4 (5.80%) SAP Consultant
10 4 (5.80%) SAP Basis Consultant
11 3 (4.35%) Technical Consultant
11 3 (4.35%) Service Analyst
11 3 (4.35%) Java Developer
Libraries, Frameworks & Software Standards
1 31 (44.93%) .NET
2 12 (17.39%) ASP.NET
3 5 (7.25%) SAP Basis
3 5 (7.25%) HTML
3 5 (7.25%) CSS
4 4 (5.80%) ASP.NET Web Forms
4 4 (5.80%) SAP PI
4 4 (5.80%) ADO.NET Entity Framework
4 4 (5.80%) .NET Framework
5 3 (4.35%) WCF
5 3 (4.35%) Grails
5 3 (4.35%) Spring
6 2 (2.90%) AppFabric
6 2 (2.90%) Spring.NET
6 2 (2.90%) ASP.NET MVC
6 2 (2.90%) HTML5
6 2 (2.90%) LINQ to SQL
6 2 (2.90%) Castle Windsor
6 2 (2.90%) LINQ
6 2 (2.90%) WPF
Miscellaneous
1 6 (8.70%) Computer Science
2 3 (4.35%) CMDB
2 3 (4.35%) Mobile App
3 1 (1.45%) IVR
3 1 (1.45%) Blackberry
3 1 (1.45%) User Experience
3 1 (1.45%) Analytical Skills
Operating Systems
1 12 (17.39%) Windows
2 4 (5.80%) Windows Server 2012
2 4 (5.80%) Windows Server 2008
2 4 (5.80%) Windows 7
2 4 (5.80%) Windows XP
2 4 (5.80%) Windows Server 2003
3 2 (2.90%) UNIX
3 2 (2.90%) Linux
Processes & Methodologies
1 28 (40.58%) ITIL
2 14 (20.29%) Release Management
3 10 (14.49%) Business Intelligence
3 10 (14.49%) ERP
4 7 (10.14%) Content Management
4 7 (10.14%) Software Engineering
5 5 (7.25%) Project Management
5 5 (7.25%) PRINCE2
5 5 (7.25%) Coaching
6 4 (5.80%) Problem Management
6 4 (5.80%) Change Management
7 3 (4.35%) Stakeholder Management
7 3 (4.35%) MVC
7 3 (4.35%) Service Management
7 3 (4.35%) OOD
7 3 (4.35%) E-Commerce
7 3 (4.35%) Performance Management
7 3 (4.35%) Continuous Integration
7 3 (4.35%) Agile Software Development
8 2 (2.90%) Analytics
Programming Languages
1 17 (24.64%) SQL
2 16 (23.19%) C#
3 9 (13.04%) Java
4 5 (7.25%) JavaScript
4 5 (7.25%) ABAP
5 2 (2.90%) PowerShell
5 2 (2.90%) Shell Script
6 1 (1.45%) Python
6 1 (1.45%) T-SQL
6 1 (1.45%) VB
6 1 (1.45%) R
Qualifications
1 13 (18.84%) Microsoft Certification
2 11 (15.94%) Degree
3 6 (8.70%) Security Cleared
4 4 (5.80%) SC Cleared
4 4 (5.80%) MCSE
5 3 (4.35%) CCNA
5 3 (4.35%) Cisco Certification
6 2 (2.90%) VMware Certified Professional (VCP)
6 2 (2.90%) MCITP
7 1 (1.45%) CCNP
7 1 (1.45%) PRINCE2 Certification
7 1 (1.45%) ITIL Certification
7 1 (1.45%) PMP
7 1 (1.45%) PMI Certification
7 1 (1.45%) MCTS
Quality Assurance & Compliance
1 6 (8.70%) SLA
2 1 (1.45%) ISO 14001
2 1 (1.45%) ISO/IEC 27001
2 1 (1.45%) QA
System Software
1 5 (7.25%) Active Directory
2 4 (5.80%) Hyper-V
2 4 (5.80%) VMware Infrastructure
3 3 (4.35%) vSphere
4 2 (2.90%) XenApp
Systems Management
1 1 (1.45%) Systems Management Server (SMS)
Vendors
1 38 (55.07%) Microsoft
2 15 (21.74%) Oracle
3 14 (20.29%) Cognos
4 6 (8.70%) SAP
5 4 (5.80%) Citrix
5 4 (5.80%) VMware
6 2 (2.90%) HP
6 2 (2.90%) Epicor
6 2 (2.90%) Genesys
6 2 (2.90%) Symantec
6 2 (2.90%) Sophos
7 1 (1.45%) PeopleSoft
7 1 (1.45%) Sun
7 1 (1.45%) Cisco
7 1 (1.45%) Baan
7 1 (1.45%) JD Edwards
7 1 (1.45%) Sage
7 1 (1.45%) Salesforce.com
7 1 (1.45%) Avaya
7 1 (1.45%) Infor
Glasgow
Cathcart Associates
Salary: £30000 - £45000 per annum
Posted: 2 days ago
Glasgow, Lanarkshire
Cathcart Associates
Salary: Excellent Salary + Benefits
Posted: 12 days ago
Glasgow
Cathcart Associates
Salary: £26000 - £45000 per annum + training
Posted: 24 days ago