The table below looks at the statistics for CRM skills in IT jobs advertised for the Glasgow region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 1 May 2016 with a comparison to the same period in the previous 2 years.

3 months to
1 May 2016
Same period 2015 Same period 2014
Customer Relationship Management (CRM)
Rank 72 61 85
Rank change year-on-year
-11 +24
Permanent jobs citing CRM 41 47 31
As % of all permanent IT jobs located in Glasgow 3.24% 3.74% 2.19%
As % of the Processes & Methodologies category 3.55% 4.10% 2.49%
Number of salaries quoted 21 30 17
Average salary £35,000 £35,500 £40,000
Average salary % change year-on-year
-1.40% -11.25%
90% offered a salary of more than £25,000 £28,400 £30,100
10% offered a salary of more than £57,500 £57,500 £49,100
UK excluding London average salary £42,500 £42,500 £45,000
% change year-on-year
- -5.55%
CRM
Scotland

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Glasgow region.

Processes & Methodologies Category
Glasgow
Permanent IT job ads with a match in the
Processes & Methodologies category
1156 1147 1245
As % of all permanent IT jobs located in Glasgow 91.38% 91.18% 87.99%
Number of salaries quoted 681 769 820
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £32,500 £33,000 £30,000
10% offered a salary of more than £61,500 £55,000 £60,000
UK excluding London average salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

CRM
Jobs Demand Trend in Glasgow

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Glasgow region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Glasgow

CRM
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Glasgow region.

CRM Salary Trend in Glasgow

CRM
Salary Histogram in Glasgow

This chart provides a salary histogram for IT jobs citing CRM across the Glasgow region over the 3 months to 1 May 2016.

CRM Salary Histogram in Glasgow

CRM
Top 30 Related IT Skills in Glasgow

For the 6 months to 1 May 2016, IT jobs across the Glasgow region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 45 (46.88%) Microsoft
2 36 (37.50%) .NET
3 35 (36.46%) SQL
4 32 (33.33%) Dynamics CRM
5 30 (31.25%) SQL Server
6 29 (30.21%) MS Excel
7 28 (29.17%) C#
8 26 (27.08%) Finance
9 22 (22.92%) Oracle
10 19 (19.79%) ITIL
10 19 (19.79%) JavaScript
11 18 (18.75%) Agile Software Development
12 16 (16.67%) ASP.NET
13 13 (13.54%) SharePoint
14 12 (12.50%) Business Intelligence
14 12 (12.50%) XML
14 12 (12.50%) SOA
14 12 (12.50%) CSS
14 12 (12.50%) HTML
14 12 (12.50%) SQL Server Reporting Services
14 12 (12.50%) Dynamics NAV
14 12 (12.50%) Open Source
14 12 (12.50%) Waterfall
14 12 (12.50%) Presales
15 11 (11.46%) Case Management
15 11 (11.46%) Degree
15 11 (11.46%) Dynamics AX
15 11 (11.46%) Dynamics GP
15 11 (11.46%) ERP
16 10 (10.42%) Java

CRM
Top Related IT Skills in Glasgow by Category

For the 6 months to 1 May 2016, IT jobs across the Glasgow region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 13 (13.54%) SharePoint
2 5 (5.21%) CMS
2 5 (5.21%) IIS
3 3 (3.13%) Oracle SOA Suite
4 1 (1.04%) Adobe Experience Manager
4 1 (1.04%) GlassFish
4 1 (1.04%) JBoss
4 1 (1.04%) MS Exchange
4 1 (1.04%) NetWeaver
Applications
1 29 (30.21%) MS Excel
2 1 (1.04%) MS Office
2 1 (1.04%) MS PowerPoint
Business Applications
1 32 (33.33%) Dynamics CRM
2 12 (12.50%) Dynamics NAV
3 11 (11.46%) Dynamics AX
3 11 (11.46%) Dynamics GP
4 7 (7.29%) Oracle EBS
5 1 (1.04%) Oracle CRM
Cloud Services
1 10 (10.42%) SaaS
2 7 (7.29%) Amazon AWS
2 7 (7.29%) PaaS
3 5 (5.21%) Yammer
4 3 (3.13%) Office 365
5 2 (2.08%) Microsoft Azure
6 1 (1.04%) Google Analytics
Communications & Networking
1 5 (5.21%) Firewall
1 5 (5.21%) SAN
2 3 (3.13%) Internet
3 2 (2.08%) DHCP
3 2 (2.08%) DNS
3 2 (2.08%) SSL
4 1 (1.04%) ATM
4 1 (1.04%) Intranet
4 1 (1.04%) LAN
4 1 (1.04%) Remote Desktop
4 1 (1.04%) TCP/IP
4 1 (1.04%) Unified Communications
4 1 (1.04%) VoIP
4 1 (1.04%) WAN
4 1 (1.04%) WLAN
Database & Business Intelligence
1 30 (31.25%) SQL Server
2 12 (12.50%) SQL Server Reporting Services
3 8 (8.33%) Relational Database
4 7 (7.29%) Data Warehouse
4 7 (7.29%) Power BI
5 4 (4.17%) GIS
5 4 (4.17%) Oracle Database
5 4 (4.17%) Oracle Database 11g
5 4 (4.17%) Oracle Reports
6 3 (3.13%) RDBMS
7 2 (2.08%) DB2
7 2 (2.08%) MySQL
7 2 (2.08%) Oracle Database 10g
8 1 (1.04%) Crystal Reports
8 1 (1.04%) Oracle Database 12c
8 1 (1.04%) SAP BW
8 1 (1.04%) SAP HANA
8 1 (1.04%) SQL Server 2008
8 1 (1.04%) SQL Server 2012
8 1 (1.04%) SQL Server Integration Services
Development Applications
1 9 (9.38%) Visual Studio
2 4 (4.17%) MorphX
2 4 (4.17%) PowerBuilder
3 2 (2.08%) Oracle Forms
4 1 (1.04%) NUnit
4 1 (1.04%) Oracle APEX
4 1 (1.04%) Subversion
4 1 (1.04%) Team Foundation Server
4 1 (1.04%) Toad
General
1 26 (27.08%) Finance
2 10 (10.42%) Banking
3 7 (7.29%) Marketing
4 5 (5.21%) Retail
4 5 (5.21%) Telecoms
5 4 (4.17%) Corporate Banking
6 2 (2.08%) Manufacturing
7 1 (1.04%) Automotive
7 1 (1.04%) Financial Institution
7 1 (1.04%) Legal
7 1 (1.04%) Retail Banking
Job Titles
1 28 (29.17%) Developer
2 20 (20.83%) Analyst
3 14 (14.58%) Senior Developer
4 13 (13.54%) Architect
5 12 (12.50%) Consultant
6 11 (11.46%) CRM Developer
6 11 (11.46%) Dynamics CRM Developer
7 10 (10.42%) Applications Support
7 10 (10.42%) Support Analyst
8 9 (9.38%) Applications Support Analyst
9 7 (7.29%) Applications Architect
10 6 (6.25%) CRM Consultant
10 6 (6.25%) Microsoft Developer
11 5 (5.21%) ERP Manager
11 5 (5.21%) Operations Manager
11 5 (5.21%) Senior Analyst
12 4 (4.17%) IT Manager
12 4 (4.17%) Junior
12 4 (4.17%) Solutions Architect
12 4 (4.17%) Test Analyst
Libraries, Frameworks & Software Standards
1 36 (37.50%) .NET
2 16 (16.67%) ASP.NET
3 12 (12.50%) CSS
3 12 (12.50%) HTML
3 12 (12.50%) XML
4 8 (8.33%) REST
5 6 (6.25%) jQuery
6 5 (5.21%) Java EE
6 5 (5.21%) Web Services
7 4 (4.17%) .NET Framework
7 4 (4.17%) AngularJS
7 4 (4.17%) NHibernate
8 3 (3.13%) ASP.NET MVC
8 3 (3.13%) Entity Framework
8 3 (3.13%) J2EE
9 2 (2.08%) Hibernate
9 2 (2.08%) SOAP
9 2 (2.08%) WinForms
10 1 (1.04%) SAP Basis
10 1 (1.04%) Spring
Miscellaneous
1 9 (9.38%) Mobile App
2 7 (7.29%) Analytical Skills
2 7 (7.29%) Enterprise Software
3 4 (4.17%) Mainframe
4 2 (2.08%) Computer Science
4 2 (2.08%) Management Information System
4 2 (2.08%) User Experience
5 1 (1.04%) Copywriting
5 1 (1.04%) IVR
5 1 (1.04%) Life Science
5 1 (1.04%) Online Banking
5 1 (1.04%) W3C
Operating Systems
1 8 (8.33%) Windows
2 5 (5.21%) Windows Server 2003
2 5 (5.21%) Windows Server 2012
3 4 (4.17%) Android
3 4 (4.17%) Apple iOS
4 3 (3.13%) Windows Server
5 2 (2.08%) Windows 7
6 1 (1.04%) AIX
6 1 (1.04%) Unix
6 1 (1.04%) Windows 8
6 1 (1.04%) Windows Server 2008
6 1 (1.04%) Windows XP
Processes & Methodologies
1 19 (19.79%) ITIL
2 18 (18.75%) Agile Software Development
3 12 (12.50%) Business Intelligence
3 12 (12.50%) Open Source
3 12 (12.50%) Presales
3 12 (12.50%) SOA
3 12 (12.50%) Waterfall
4 11 (11.46%) Case Management
4 11 (11.46%) ERP
5 10 (10.42%) Software Engineering
5 10 (10.42%) User Acceptance Testing
6 9 (9.38%) Project Management
7 8 (8.33%) Mentoring
8 6 (6.25%) TOGAF
9 5 (5.21%) Customer Engagement
9 5 (5.21%) ETL
9 5 (5.21%) Stakeholder Management
9 5 (5.21%) UML
10 4 (4.17%) Data Migration
10 4 (4.17%) Zachman Framework
Programming Languages
1 35 (36.46%) SQL
2 28 (29.17%) C#
3 19 (19.79%) JavaScript
4 10 (10.42%) Java
5 6 (6.25%) VB.NET
6 5 (5.21%) C
6 5 (5.21%) PL/SQL
7 4 (4.17%) VB
7 4 (4.17%) VBA
7 4 (4.17%) X++
8 1 (1.04%) C++
8 1 (1.04%) Embedded C++
8 1 (1.04%) Groovy
8 1 (1.04%) Jython
8 1 (1.04%) PHP
Qualifications
1 11 (11.46%) Degree
2 6 (6.25%) ISEB
3 4 (4.17%) ISTQB
3 4 (4.17%) ISTQB Foundation Certification
4 3 (3.13%) ITIL Foundation Certificate
4 3 (3.13%) Microsoft Certification
4 3 (3.13%) Security Cleared
5 1 (1.04%) MCITP
5 1 (1.04%) MCP
5 1 (1.04%) MCSA
5 1 (1.04%) SAP Certification
5 1 (1.04%) Six Sigma Black Belt
Quality Assurance & Compliance
1 4 (4.17%) SLA
2 2 (2.08%) COBIT
3 1 (1.04%) QA
System Software
1 6 (6.25%) Active Directory
2 5 (5.21%) Hyper-V
2 5 (5.21%) VMware Infrastructure
3 1 (1.04%) Microsoft App-V
Systems Management
1 4 (4.17%) SCCM
1 4 (4.17%) SCOM
Vendors
1 45 (46.88%) Microsoft
2 22 (22.92%) Oracle
3 9 (9.38%) SAP
4 7 (7.29%) Salesforce.com
5 5 (5.21%) VMware
6 2 (2.08%) Cisco
6 2 (2.08%) IBM
7 1 (1.04%) Chordiant
7 1 (1.04%) Cognizant
7 1 (1.04%) Google
7 1 (1.04%) MicroStrategy
7 1 (1.04%) Nintex
7 1 (1.04%) Siebel
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