The first table below looks at the demand for CRM skills in IT jobs advertised for the Glasgow region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 29 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Glasgow region.

Location
3 months to
29 Jul 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 55 74 60
Rank change year-on-year
+19 -14
Permanent jobs citing CRM 56 22 27
As % of all permanent IT jobs located in Glasgow 3.99% 1.78% 2.99%
As % of the Processes & Methodologies category 4.81% 2.25% 4.01%
Number of salaries quoted 38 14 17
Average salary £42,500 £36,000 £29,000
Average salary % change year-on-year
+18.05% +24.13%
90% offered a salary of more than £32,500 £32,150 £22,500
10% offered a salary of more than £53,300 £45,000 £40,000
UK excluding London average salary £42,500 £41,500 £42,500
% change year-on-year
+2.40% -2.35%
Processes & Methodologies Category
Glasgow
Permanent IT job ads with a match in the
Processes & Methodologies category
1164 976 674
As % of all permanent IT jobs located in Glasgow 83.02% 79.03% 74.56%
Number of salaries quoted 724 657 448
Average salary £40,000 £42,500 £37,500
Average salary % change year-on-year
-5.88% +13.33%
90% offered a salary of more than £30,000 £30,000 £27,500
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
CRM
Scotland

CRM
Jobs Demand Trend in Glasgow

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Glasgow region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Glasgow

CRM
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Glasgow region.

CRM Salary Trend in Glasgow

CRM
Salary Histogram in Glasgow

This chart provides a salary histogram for IT jobs citing CRM across the Glasgow region over the 3 months to 29 July 2014.

CRM Salary Histogram in Glasgow

CRM
Top 30 Related IT Skills in Glasgow

For the 6 months to 29 July 2014, IT jobs across the Glasgow region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 45 (51.72%) Microsoft
2 29 (33.33%) .NET
3 28 (32.18%) Finance
4 27 (31.03%) SQL
4 27 (31.03%) Business Intelligence
5 26 (29.89%) Dynamics CRM
6 24 (27.59%) SharePoint
6 24 (27.59%) SQL Server
6 24 (27.59%) ITIL
7 20 (22.99%) MS Excel
8 15 (17.24%) C#
9 14 (16.09%) SAP
9 14 (16.09%) SQL Server Integration Services
9 14 (16.09%) SQL Server Reporting Services
10 13 (14.94%) Retail
11 12 (13.79%) Windows
11 12 (13.79%) SLA
12 11 (12.64%) Service Delivery
13 10 (11.49%) Oracle
13 10 (11.49%) Data Analysis
14 9 (10.34%) Oracle BI EE
14 9 (10.34%) Data Architecture
14 9 (10.34%) Performance Tuning
14 9 (10.34%) PL/SQL
14 9 (10.34%) ASP.NET
14 9 (10.34%) Shell Script
14 9 (10.34%) Data Modelling
14 9 (10.34%) SOA
14 9 (10.34%) Data Warehouse
14 9 (10.34%) Oracle Forms

CRM
Top Related IT Skills in Glasgow by Category

For the 6 months to 29 July 2014, IT jobs across the Glasgow region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 24 (27.59%) SharePoint
2 6 (6.90%) WorkSite
3 3 (3.45%) MS Exchange
4 2 (2.30%) Blackberry Enterprise Server
4 2 (2.30%) Exchange Server 2003
4 2 (2.30%) Exchange Server 2007
4 2 (2.30%) Apache
5 1 (1.15%) Tomcat
5 1 (1.15%) IIS
Applications
1 20 (22.99%) MS Excel
2 4 (4.60%) MS PowerPoint
2 4 (4.60%) MS Office
3 2 (2.30%) Photoshop
Business Applications
1 26 (29.89%) Dynamics CRM
2 9 (10.34%) Oracle EBS
3 8 (9.20%) Oracle EBS R12
4 3 (3.45%) SAP IS-U
4 3 (3.45%) SAP CRM
5 2 (2.30%) SAP Retail
5 2 (2.30%) Dynamics NAV
6 1 (1.15%) Oracle Applications
6 1 (1.15%) Dynamics AX
Cloud Services
1 2 (2.30%) Office 365
2 1 (1.15%) SaaS
Communications & Networking
1 4 (4.60%) Broadband
2 2 (2.30%) VoIP
2 2 (2.30%) VPN
2 2 (2.30%) 3G
2 2 (2.30%) Wi-Fi
2 2 (2.30%) ADSL
2 2 (2.30%) Asterisk PBX
3 1 (1.15%) Wireshark
3 1 (1.15%) Internet
Database & Business Intelligence
1 24 (27.59%) SQL Server
2 14 (16.09%) SQL Server Reporting Services
2 14 (16.09%) SQL Server Integration Services
3 9 (10.34%) Oracle BI EE
3 9 (10.34%) Oracle Reports
3 9 (10.34%) Data Warehouse
4 8 (9.20%) Oracle Database
5 3 (3.45%) SQL Server 2008
5 3 (3.45%) SQL Server 2005
6 2 (2.30%) MySQL
6 2 (2.30%) Crystal Reports
6 2 (2.30%) SQL Server Analysis Services
7 1 (1.15%) Oracle ODI
7 1 (1.15%) DB2
7 1 (1.15%) Microsoft Analysis Services
Development Applications
1 9 (10.34%) Oracle Forms
2 2 (2.30%) Visual Studio
2 2 (2.30%) Team Foundation Server
3 1 (1.15%) Subversion
3 1 (1.15%) Fiddler
3 1 (1.15%) Git (software)
General
1 28 (32.18%) Finance
2 13 (14.94%) Retail
3 6 (6.90%) Legal
4 4 (4.60%) Advertising
5 3 (3.45%) Billing
6 2 (2.30%) Manufacturing
6 2 (2.30%) Law
7 1 (1.15%) Banking
7 1 (1.15%) Back Office
Job Titles
1 34 (39.08%) Developer
2 19 (21.84%) Analyst
3 17 (19.54%) Consultant
4 11 (12.64%) Applications Support
5 9 (10.34%) Oracle Developer
5 9 (10.34%) SQL Developer
5 9 (10.34%) CRM Consultant
5 9 (10.34%) OBIEE Developer
6 8 (9.20%) Business Consultant
6 8 (9.20%) Applications Support Analyst
6 8 (9.20%) Support Analyst
7 7 (8.05%) Software Developer
7 7 (8.05%) SAP Consultant
8 5 (5.75%) Business Analyst
8 5 (5.75%) Senior Developer
9 4 (4.60%) Account Manager
9 4 (4.60%) Service Analyst
9 4 (4.60%) Dynamics CRM Consultant
9 4 (4.60%) Service Desk Analyst
10 3 (3.45%) SAP ISU Consultant
Libraries, Frameworks & Software Standards
1 29 (33.33%) .NET
2 9 (10.34%) ASP.NET
3 7 (8.05%) CSS
3 7 (8.05%) HTML
4 6 (6.90%) Web Services
4 6 (6.90%) XML
5 5 (5.75%) WinForms
5 5 (5.75%) WCF
6 4 (4.60%) jQuery
7 3 (3.45%) ADO.NET Entity Framework
7 3 (3.45%) Ajax
7 3 (3.45%) .NET Framework
8 2 (2.30%) WPF
8 2 (2.30%) ADO.NET
8 2 (2.30%) XSLT
9 1 (1.15%) Classic ASP
9 1 (1.15%) SAP Basis
9 1 (1.15%) ASP.NET MVC
Miscellaneous
1 4 (4.60%) Blackberry
2 3 (3.45%) EPoS
2 3 (3.45%) Enterprise Software
3 2 (2.30%) Management Information System
4 1 (1.15%) Taxonomies
4 1 (1.15%) Computer Science
Operating Systems
1 12 (13.79%) Windows
2 6 (6.90%) Windows Server 2003
2 6 (6.90%) Windows 7
3 4 (4.60%) Windows XP
4 2 (2.30%) Linux
5 1 (1.15%) UNIX
5 1 (1.15%) Windows Server 2008
Processes & Methodologies
1 27 (31.03%) Business Intelligence
2 24 (27.59%) ITIL
3 11 (12.64%) Service Delivery
4 10 (11.49%) Data Analysis
5 9 (10.34%) Data Modelling
5 9 (10.34%) SOA
5 9 (10.34%) Data Architecture
5 9 (10.34%) Performance Tuning
6 7 (8.05%) Release Management
6 7 (8.05%) Unit Testing
6 7 (8.05%) System Testing
6 7 (8.05%) Change Management
7 6 (6.90%) Content Management
8 5 (5.75%) TDD
8 5 (5.75%) Business Analysis
8 5 (5.75%) OO
8 5 (5.75%) ERP
9 4 (4.60%) PRINCE2
9 4 (4.60%) OOD
9 4 (4.60%) B2B
Programming Languages
1 27 (31.03%) SQL
2 15 (17.24%) C#
3 9 (10.34%) PL/SQL
3 9 (10.34%) Shell Script
4 8 (9.20%) JavaScript
5 4 (4.60%) VB.NET
6 3 (3.45%) T-SQL
7 2 (2.30%) PHP
7 2 (2.30%) Java
7 2 (2.30%) C
8 1 (1.15%) VBScript
8 1 (1.15%) VB
Qualifications
1 5 (5.75%) Degree
2 3 (3.45%) Microsoft Certification
3 2 (2.30%) PRINCE2 Certification
Quality Assurance & Compliance
1 12 (13.79%) SLA
2 5 (5.75%) QA
System Software
1 4 (4.60%) Active Directory
Systems Management
1 1 (1.15%) Control-M
Vendors
1 45 (51.72%) Microsoft
2 14 (16.09%) SAP
3 10 (11.49%) Oracle
4 7 (8.05%) Cognos
5 2 (2.30%) Dell
5 2 (2.30%) Mitel
6 1 (1.15%) Endeca
Glasgow, Lanarkshire
Parallel Consulting
Salary: £550 - £650 per day
Posted: 3 days ago
Glasgow, Lanarkshire
Salt
Salary: £60 - £63 per annum + benefits
Posted: 5 days ago
Glasgow, Lanarkshire
FPSG Connect
Salary: £20000 - £24000 per annum
Posted: 5 days ago
Glasgow
Cathcart Associates
Salary: Great Benefits
Posted: 7 days ago
Glasgow
Nigel Frank International Limited - Newcastle
Salary: £36000 - £45000 per annum + car allowance, pension, home working
Posted: 11 days ago
Glasgow
Nigel Frank International Limited - Newcastle
Salary: £38000 - £40000 per annum + pension, car, health care
Posted: 11 days ago
Glasgow
Cathcart Associates
Salary: Benefits
Posted: 14 days ago
Glasgow, Lanarkshire
Lockheed Martin
Salary: Excellent Salary + Benefits
Posted: 14 days ago
Glasgow
Cathcart Associates
Salary: Great Benefits
Posted: 26 days ago