The table below looks at the statistics for CRM skills in IT jobs advertised for the Glasgow region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 17 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Sep 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 48 67 52
Rank change year-on-year
+19 -15
Permanent jobs citing CRM 64 31 35
As % of all permanent IT jobs located in Glasgow 4.89% 2.80% 3.67%
As % of the Processes & Methodologies category 5.68% 3.31% 4.81%
Number of salaries quoted 26 9 25
Average salary £42,500 £36,000 £40,000
Average salary % change year-on-year
+18.05% -10.00%
90% offered a salary of more than £26,000 £32,000 £29,000
10% offered a salary of more than £48,000 £47,000 £43,000
UK excluding London average salary £42,500 £42,500 £42,500
CRM
Scotland

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Glasgow region.

Processes & Methodologies Category
Glasgow
Permanent IT job ads with a match in the
Processes & Methodologies category
1126 936 728
As % of all permanent IT jobs located in Glasgow 86.02% 84.40% 76.39%
Number of salaries quoted 654 605 458
Average salary £40,000 £42,500 £39,000
Average salary % change year-on-year
-5.88% +8.97%
90% offered a salary of more than £30,000 £30,800 £29,000
10% offered a salary of more than £59,550 £55,000 £55,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

CRM
Jobs Demand Trend in Glasgow

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the Glasgow region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Glasgow

CRM
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Glasgow region.

CRM Salary Trend in Glasgow

CRM
Salary Histogram in Glasgow

This chart provides a salary histogram for IT jobs citing CRM across the Glasgow region over the 3 months to 17 September 2014.

CRM Salary Histogram in Glasgow

CRM
Top 30 Related IT Skills in Glasgow

For the 6 months to 17 September 2014, IT jobs across the Glasgow region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 57 (54.81%) Microsoft
2 43 (41.35%) Dynamics CRM
3 40 (38.46%) SharePoint
4 38 (36.54%) .NET
5 34 (32.69%) ITIL
5 34 (32.69%) MS Excel
6 23 (22.12%) SQL Server
7 21 (20.19%) SQL
7 21 (20.19%) Finance
8 20 (19.23%) Business Intelligence
9 18 (17.31%) Cognos
9 18 (17.31%) Release Management
9 18 (17.31%) Analytical Skills
10 15 (14.42%) SAP
10 15 (14.42%) SQL Server Integration Services
11 14 (13.46%) C#
11 14 (13.46%) SQL Server Reporting Services
12 13 (12.50%) Windows
12 13 (12.50%) Retail
13 10 (9.62%) Data Warehouse
13 10 (9.62%) SLA
13 10 (9.62%) Agile Software Development
13 10 (9.62%) Data Analysis
14 9 (8.65%) Data Modelling
14 9 (8.65%) MS PowerPoint
14 9 (8.65%) Data Architecture
14 9 (8.65%) Performance Tuning
15 8 (7.69%) MS Office
15 8 (7.69%) ERP
15 8 (7.69%) Windows XP

CRM
Top Related IT Skills in Glasgow by Category

For the 6 months to 17 September 2014, IT jobs across the Glasgow region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 40 (38.46%) SharePoint
2 8 (7.69%) WorkSite
3 3 (2.88%) Exchange Server 2007
3 3 (2.88%) MS Exchange
3 3 (2.88%) Blackberry Enterprise Server
3 3 (2.88%) Exchange Server 2003
4 2 (1.92%) Apache
5 1 (0.96%) Tomcat
5 1 (0.96%) IIS
Applications
1 34 (32.69%) MS Excel
2 9 (8.65%) MS PowerPoint
3 8 (7.69%) MS Office
4 2 (1.92%) Photoshop
5 1 (0.96%) MS Project
5 1 (0.96%) MS Visio
Business Applications
1 43 (41.35%) Dynamics CRM
2 4 (3.85%) Oracle EBS
3 3 (2.88%) SAP CRM
3 3 (2.88%) Dynamics NAV
3 3 (2.88%) SAP IS-U
3 3 (2.88%) Oracle EBS R12
4 2 (1.92%) Dynamics AX
4 2 (1.92%) SAP Retail
4 2 (1.92%) Movex
5 1 (0.96%) Dynamics GP
5 1 (0.96%) Agresso
5 1 (0.96%) Epicor Tropos
5 1 (0.96%) Infor M3
Cloud Services
1 2 (1.92%) Office 365
2 1 (0.96%) SaaS
Communications & Networking
1 2 (1.92%) Broadband
1 2 (1.92%) VoIP
1 2 (1.92%) Asterisk PBX
2 1 (0.96%) ADSL
2 1 (0.96%) Internet
2 1 (0.96%) Wireshark
Database & Business Intelligence
1 23 (22.12%) SQL Server
2 15 (14.42%) SQL Server Integration Services
3 14 (13.46%) SQL Server Reporting Services
4 10 (9.62%) Data Warehouse
5 3 (2.88%) SQL Server 2005
5 3 (2.88%) Oracle Reports
5 3 (2.88%) SQL Server Analysis Services
5 3 (2.88%) Oracle BI EE
5 3 (2.88%) SQL Server 2008
5 3 (2.88%) Oracle Database
6 2 (1.92%) MySQL
7 1 (0.96%) DB2
7 1 (0.96%) Microsoft Analysis Services
Development Applications
1 3 (2.88%) Oracle Forms
2 2 (1.92%) Visual Studio
2 2 (1.92%) Team Foundation Server
3 1 (0.96%) Subversion
3 1 (0.96%) Fiddler
3 1 (0.96%) Git (software)
General
1 21 (20.19%) Finance
2 13 (12.50%) Retail
3 7 (6.73%) Legal
4 4 (3.85%) Billing
5 3 (2.88%) Law
6 2 (1.92%) Advertising
7 1 (0.96%) Banking
7 1 (0.96%) Back Office
7 1 (0.96%) Telecoms
Job Titles
1 34 (32.69%) Analyst
2 26 (25.00%) Applications Support
3 24 (23.08%) Developer
4 22 (21.15%) Consultant
5 20 (19.23%) Support Analyst
6 19 (18.27%) Applications Support Analyst
7 15 (14.42%) CRM Consultant
8 10 (9.62%) Dynamics CRM Consultant
9 9 (8.65%) SQL Developer
10 7 (6.73%) Business Consultant
10 7 (6.73%) Service Desk Analyst
10 7 (6.73%) SAP Consultant
10 7 (6.73%) Service Analyst
11 6 (5.77%) Software Developer
12 5 (4.81%) Business Analyst
13 4 (3.85%) Account Manager
13 4 (3.85%) Senior Developer
13 4 (3.85%) Business Manager
14 3 (2.88%) Applications Manager
14 3 (2.88%) Applications Support Engineer
Libraries, Frameworks & Software Standards
1 38 (36.54%) .NET
2 7 (6.73%) ASP.NET
2 7 (6.73%) CSS
3 6 (5.77%) Web Services
3 6 (5.77%) HTML
4 5 (4.81%) WinForms
5 4 (3.85%) XML
5 4 (3.85%) jQuery
6 3 (2.88%) ADO.NET Entity Framework
6 3 (2.88%) .NET Framework
6 3 (2.88%) WCF
7 2 (1.92%) Ajax
7 2 (1.92%) XSLT
8 1 (0.96%) SAP Basis
8 1 (0.96%) ADO.NET
8 1 (0.96%) WPF
8 1 (0.96%) ASP.NET MVC
Miscellaneous
1 18 (17.31%) Analytical Skills
2 3 (2.88%) EPoS
2 3 (2.88%) Blackberry
3 1 (0.96%) IVR
3 1 (0.96%) Taxonomies
3 1 (0.96%) Computer Science
3 1 (0.96%) Enterprise Software
3 1 (0.96%) User Experience
Operating Systems
1 13 (12.50%) Windows
2 8 (7.69%) Windows XP
2 8 (7.69%) Windows Server 2003
2 8 (7.69%) Windows 7
3 2 (1.92%) Linux
4 1 (0.96%) Windows Server 2008
4 1 (0.96%) UNIX
Processes & Methodologies
1 34 (32.69%) ITIL
2 20 (19.23%) Business Intelligence
3 18 (17.31%) Release Management
4 10 (9.62%) Agile Software Development
4 10 (9.62%) Data Analysis
5 9 (8.65%) Data Modelling
5 9 (8.65%) Data Architecture
5 9 (8.65%) Performance Tuning
6 8 (7.69%) ERP
6 8 (7.69%) Content Management
7 7 (6.73%) PRINCE2
8 6 (5.77%) Service Delivery
8 6 (5.77%) Business Analysis
8 6 (5.77%) Coaching
9 5 (4.81%) TDD
10 4 (3.85%) Scrum
10 4 (3.85%) Business Development
10 4 (3.85%) Change Management
10 4 (3.85%) OOD
10 4 (3.85%) Project Management
Programming Languages
1 21 (20.19%) SQL
2 14 (13.46%) C#
3 6 (5.77%) JavaScript
4 4 (3.85%) VB.NET
5 3 (2.88%) Shell Script
5 3 (2.88%) PL/SQL
6 2 (1.92%) C
6 2 (1.92%) T-SQL
6 2 (1.92%) PHP
6 2 (1.92%) Java
7 1 (0.96%) R
7 1 (0.96%) Python
Qualifications
1 6 (5.77%) Degree
2 3 (2.88%) Microsoft Certification
3 2 (1.92%) PRINCE2 Certification
4 1 (0.96%) ITIL Certification
Quality Assurance & Compliance
1 10 (9.62%) SLA
2 5 (4.81%) QA
System Software
1 3 (2.88%) Active Directory
Systems Management
1 1 (0.96%) Systems Management Server (SMS)
1 1 (0.96%) Control-M
Vendors
1 57 (54.81%) Microsoft
2 18 (17.31%) Cognos
3 15 (14.42%) SAP
4 5 (4.81%) Oracle
5 2 (1.92%) Genesys
5 2 (1.92%) Epicor
6 1 (0.96%) Baan
6 1 (0.96%) JD Edwards
6 1 (0.96%) Sage
6 1 (0.96%) Salesforce.com
6 1 (0.96%) Infor
6 1 (0.96%) PeopleSoft
6 1 (0.96%) Sun
Glasgow
Nigel Frank International Limited - Newcastle
Salary: £40000 - £45000 per annum + Car Allowance, 10% Annual Bonus
Posted: Yesterday
Glasgow, Lanarkshire
Cathcart Associates Ltd
Salary: Great Benefits
Posted: 5 days ago
Glasgow
Mason Frank
Salary: £75000 per annum + Benefits
Posted: 9 days ago
Glasgow
Cathcart Associates
Salary: Excellent Benefits
Posted: 15 days ago
Glasgow
Progressive Recruitment
Salary: £46000 per annum + benefits
Posted: 19 days ago
Glasgow
Cathcart Associates
Salary: Great Benefits
Posted: 21 days ago