Scotland CRM Contracts

The table below looks at the demand for Customer Relationship Management (CRM) skills within the Scotland region with a comparison to our Processes & Methodologies category. Included is a guide to the contractor rates offered in IT jobs that have cited CRM over the 3 months to 2 December 2008 with a comparison to the same period last year.

Customer Relationship Management (CRM)
Location Abingdon Alderley Edge Aldershot Banbury Basildon Basingstoke Bath Bedfordshire Belfast Berkshire Birmingham Blackpool Bracknell Bradford Brentford Brighton Bristol Buckinghamshire Bury Cambridge Cambridgeshire Canary Wharf Cardiff Cheshire Chester City of London County Antrim Coventry Crawley Croydon Darlington Devon Docklands, London Dorset Durham East Kilbride East Midlands East of England East Sussex Edinburgh Enfield England Essex Farnborough Feltham Fife Gatwick Glasgow Gloucestershire Halifax Hammersmith Hampshire Hemel Hempstead Herefordshire Hertfordshire High Wycombe Home Counties Ipswich Kent Lancashire Lancaster Larne Leeds Leicester Leicestershire Liverpool Livingston London M4 Corridor Macclesfield Maidenhead Maidstone Manchester Margate Merseyside Middlesex Midlands Milton Keynes Newbury Newcastle Newcastle Upon Tyne Newport North East North West North Yorkshire Northern Ireland Nottingham Nottinghamshire Oxford Oxfordshire Paddington Reading Rugby Scotland Sevenoaks Sheffield Shropshire Slough Somerset South Coast South East South Lanarkshire South Wales South West South Yorkshire Southampton Southwark Staines Street Suffolk Sunbury-on-Thames Surrey Sussex Swansea Swindon Taunton Telford Thames Valley Tiverton Trowbridge Tyne and Wear UK Uxbridge Wales Warrington Warwick Warwickshire Watford West Lothian West Midlands West Sussex West Wales West Yorkshire Wiltshire Wimbledon Wokingham Wolverhampton Worcestershire Worthing Yorkshire	3 months to 2 Dec 2008	Same period last year
Rank	28	82
Rank change on same period last year	+54
Matching contract IT job ads	83	42
As % of all UK contract IT job ads sampled	0.133 %	0.045 %
As % of the category below	8.004 %	3.061 %
Daily rates quoted	22	12
Average minimum daily rate	£367	£277
Average daily rate	£389	£297
% change on same period last year	+30.99 %
Average maximum daily rate	£411	£317
UK excluding London average daily rate	£400	£399
% change on same period last year	+0.40 %
Hourly rates quoted	0	0
Average minimum hourly rate	-	-
Average hourly rate	-	-
% change on same period last year	-
Average maximum hourly rate	-	-
UK excluding London average hourly rate	£25.72	£23.88
% change on same period last year	+7.69 %
Processes & Methodologies Scotland
Matching contract IT job ads	1037	1372
As % of all UK contract IT job ads sampled	1.666 %	1.473 %
Daily rates quoted	246	340
Average minimum daily rate	£336	£331
Average daily rate	£364	£344
% change on same period last year	+5.88 %
Average maximum daily rate	£393	£358
UK excluding London average daily rate	£381	£372
% change on same period last year	+2.31 %
Hourly rates quoted	78	91
Average minimum hourly rate	£21.04	£18.09
Average hourly rate	£22.17	£19.19
% change on same period last year	+15.55 %
Average maximum hourly rate	£23.31	£20.28
UK excluding London average hourly rate	£28.24	£29.63
% change on same period last year	-4.68 %
CRM UK

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

CRM
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of IT contractor jobs citing CRM across the Scotland region as a proportion of the total demand within the Processes & Methodologies category.

CRM
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the Scotland region.

CRM
Daily Rate Histogram

The chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the Scotland region over the 3 months to 2 December 2008.

CRM
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the Scotland region.

CRM
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing CRM within the Scotland region over the 3 months to 2 December 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

Location	Rank Change on Same Period Last Last	Matching Contract IT Job Ads	Average Daily Rate Last 3 Months	Average Daily Rate % Change on Same Period Last Year
Glasgow	+21	21	£328	-0.12 %
Edinburgh	+25	10	-	-
West Lothian	+4	6	£328	+79.45 %
South Lanarkshire	-	1	£233	-
Fife	-	1	£450	-

CRM UK

CRM
Top 30 Related IT Skills

For the 6 months to 2 December 2008, IT contractor jobs across the Scotland region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 54 (27.00 %) Java 2 46 (23.00 %) Billing 3 42 (21.00 %) SOA 4 40 (20.00 %) Chordiant 5 35 (17.50 %) Agile Software Development 6 33 (16.50 %) Oracle 7 31 (15.50 %) SQL 8 28 (14.00 %) HP 9 25 (12.50 %) J2EE 10 24 (12.00 %) Performance Testing 11 22 (11.00 %) Finance 11 22 (11.00 %) Migration 12 19 (9.500 %) LoadRunner 13 18 (9.000 %) Middleware 13 18 (9.000 %) Data Modelling

13 18 (9.000 %) PeopleSoft 13 18 (9.000 %) UML 14 17 (8.500 %) Stakeholder Management 15 16 (8.000 %) Data Migration 16 15 (7.500 %) eTOM 17 14 (7.000 %) Project Management 18 13 (6.500 %) PRINCE2 18 13 (6.500 %) QuickTest Pro 19 12 (6.000 %) ETL 19 12 (6.000 %) GAP Analysis 19 12 (6.000 %) Business Analysis 20 11 (5.500 %) Marketing 20 11 (5.500 %) Oracle CRM 20 11 (5.500 %) Programme Management 21 10 (5.000 %) PL/SQL

CRM
Top Related IT Skills by Category

For the 6 months to 2 December 2008, IT contractor jobs across the Scotland region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Development 1 25 (12.50 %) J2EE 2 18 (9.000 %) Middleware 3 8 (4.000 %) Oracle ADF 3 8 (4.000 %) WebSphere 4 3 (1.500 %) .NET 4 3 (1.500 %) Spring 5 1 (0.500 %) ASP.NET 5 1 (0.500 %) WebServices	Application Platforms 1 5 (2.500 %) ESB 2 2 (1.000 %) Lotus Notes 2 2 (1.000 %) SharePoint 2 2 (1.000 %) BizTalk Server 3 1 (0.500 %) Oracle Workflow 3 1 (0.500 %) WPS 3 1 (0.500 %) WebSphere Message Broker
Applications 1 4 (2.000 %) MS Excel 2 2 (1.000 %) MS Office 3 1 (0.500 %) MS Project	Business Applications 1 11 (5.500 %) Oracle CRM 2 8 (4.000 %) Oracle Financials 3 6 (3.000 %) Oracle EBS 4 5 (2.500 %) Dynamics CRM 5 4 (2.000 %) SAP CRM 6 3 (1.500 %) Microsoft CRM 7 2 (1.000 %) Pivotal CRM 7 2 (1.000 %) SAP HR 8 1 (0.500 %) Dynamics AX 8 1 (0.500 %) Academy Housing 8 1 (0.500 %) Navision 8 1 (0.500 %) Oracle 11i
Communications & Networking 1 2 (1.000 %) Broadband 1 2 (1.000 %) BSS 2 1 (0.500 %) CTI	Database & Business Intelligence 1 12 (6.000 %) ETL 2 9 (4.500 %) Oracle Reports 3 7 (3.500 %) Oracle 10g 4 5 (2.500 %) RDBMS 5 4 (2.000 %) Oracle 9i 6 3 (1.500 %) Data Cleansing 7 2 (1.000 %) BusinessObjects 8 1 (0.500 %) Datawarehouse 8 1 (0.500 %) Data Mining 8 1 (0.500 %) Informix
Development Applications 1 19 (9.500 %) LoadRunner 2 13 (6.500 %) QuickTest Pro 3 9 (4.500 %) Oracle Forms 4 5 (2.500 %) WinRunner 5 2 (1.000 %) Rational Rose 6 1 (0.500 %) PeopleTools 6 1 (0.500 %) ERwin	General 1 46 (23.00 %) Billing 2 22 (11.00 %) Finance 3 11 (5.500 %) Marketing 4 8 (4.000 %) Telecoms 5 6 (3.000 %) Pensions 6 5 (2.500 %) Education 7 3 (1.500 %) Banking 8 2 (1.000 %) Back Office 8 2 (1.000 %) Health 8 2 (1.000 %) Manufacturing 9 1 (0.500 %) Front Office
Job Titles 1 46 (23.00 %) Analyst 2 32 (16.00 %) Business Analyst 3 29 (14.50 %) Architect 3 29 (14.50 %) Consultant 4 26 (13.00 %) Tester 5 20 (10.00 %) Project Manager 6 17 (8.500 %) Performance Tester 7 12 (6.000 %) Data Architect 7 12 (6.000 %) CRM Consultant 7 12 (6.000 %) Developer 8 11 (5.500 %) PeopleSoft Consultant 8 11 (5.500 %) Systems Designer 9 10 (5.000 %) CRM Business Analyst 10 6 (3.000 %) Solutions Architect 10 6 (3.000 %) Test Consultant 11 5 (2.500 %) Oracle CRM Consultant 11 5 (2.500 %) Oracle Consultant 11 5 (2.500 %) Senior Tester 11 5 (2.500 %) Data Migration Analyst 11 5 (2.500 %) Data Analyst	Miscellaneous 1 2 (1.000 %) Life Science 2 1 (0.500 %) Data Integration
Operating Systems 1 3 (1.500 %) UNIX	Processes & Methodologies 1 42 (21.00 %) SOA 2 35 (17.50 %) Agile Software Development 3 24 (12.00 %) Performance Testing 4 22 (11.00 %) Migration 5 18 (9.000 %) Data Modelling 5 18 (9.000 %) UML 6 17 (8.500 %) Stakeholder Management 7 16 (8.000 %) Data Migration 8 15 (7.500 %) eTOM 9 14 (7.000 %) Project Management 10 13 (6.500 %) PRINCE2 11 12 (6.000 %) GAP Analysis 11 12 (6.000 %) Business Analysis 12 11 (5.500 %) Programme Management 13 8 (4.000 %) Internet Marketing 14 5 (2.500 %) Workflow 15 4 (2.000 %) Six Sigma 15 4 (2.000 %) ERP 15 4 (2.000 %) User Acceptance Testing 15 4 (2.000 %) Data Analysis
Programming Languages 1 54 (27.00 %) Java 2 31 (15.50 %) SQL 3 10 (5.000 %) PL/SQL 4 3 (1.500 %) C# 4 3 (1.500 %) PeopleCode 5 2 (1.000 %) C 6 1 (0.500 %) Shell Script 6 1 (0.500 %) VB.NET 6 1 (0.500 %) C++	Qualifications 1 8 (4.000 %) ISEB 2 4 (2.000 %) PRINCE2 Certification 3 3 (1.500 %) MBCS 3 3 (1.500 %) Microsoft Certification 3 3 (1.500 %) MCP 4 2 (1.000 %) Degree 5 1 (0.500 %) PRINCE2 Practitioner
Quality Assurance & Compliance 1 2 (1.000 %) QA	Systems Management 1 7 (3.500 %) OpenView
Vendors 1 40 (20.00 %) Chordiant 2 33 (16.50 %) Oracle 3 28 (14.00 %) HP 4 18 (9.000 %) PeopleSoft 5 9 (4.500 %) Informatica 5 9 (4.500 %) Microsoft 6 8 (4.000 %) Lagan 7 7 (3.500 %) SAP 8 6 (3.000 %) IBM 8 6 (3.000 %) Ab Initio 9 3 (1.500 %) Genesys 10 2 (1.000 %) Siebel 10 2 (1.000 %) Business Objects 10 2 (1.000 %) Lotus 11 1 (0.500 %) Northgate 11 1 (0.500 %) Civica