The table below looks at the statistics for CRM skills in IT contracts advertised for the Scotland region. Included is a guide to the contractor rates offered in IT contracts that have cited CRM over the 3 months to 26 September 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
26 Sep 2016
Same period 2015 Same period 2014
Customer Relationship Management (CRM)
Rank 67 80 86
Rank change year-on-year
+13 +6
Contract jobs citing CRM 59 53 44
As % of all contract IT jobs located in Scotland 2.65% 1.66% 1.59%
As % of the Processes & Methodologies category 3.25% 2.02% 2.04%
Number of daily rates quoted 46 26 22
Median daily rate £359 £394 £375
Median daily rate % change year-on-year
-8.88% +5.00%
90% offered a daily rate of more than £293 £275 £238
10% offered a daily rate of more than £475 £513 £472
UK excluding London median daily rate £400 £425 £400
% change year-on-year
-5.88% +6.25%
Number of hourly rates quoted 2 1 0
Median hourly rate £14.00 £12.50 -
Median hourly rate % change year-on-year
+12.00% -
UK excluding London median hourly rate £16.25 £17.00 £20.00
% change year-on-year
-4.41% -15.00%
CRM
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Scotland region.

Processes & Methodologies Category
Scotland
Contract IT job ads with a match in the
Processes & Methodologies category
1818 2628 2157
As % of all contract IT jobs located in Scotland 81.56% 82.33% 77.90%
Number of daily rates quoted 1097 1365 1174
Median daily rate £356 £375 £375
Median daily rate % change year-on-year
-5.06% -
90% offered a daily rate of more than £275 £269 £250
10% offered a daily rate of more than £475 £500 £500
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 44 54 40
Median hourly rate £39.00 £23.35 £32.50
Median hourly rate % change year-on-year
+67.02% -28.15%
90% offered a hourly rate of more than £13.55 £12.35 £12.00
10% offered a hourly rate of more than £47.25 £50.00 £135.00
UK excluding London median hourly rate £32.50 £33.64 £26.00
% change year-on-year
-3.38% +29.38%

CRM
Jobs Demand Trend in Scotland

The demand trend of contract jobs across the Scotland region citing CRM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

CRM Jobs Demand Trend in Scotland

CRM
Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the Scotland region.

CRM Daily Rate Trend in Scotland

CRM
Daily Rate Histogram in Scotland

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the Scotland region over the 3 months to 26 September 2016.

CRM Daily Rate Histogram in Scotland

CRM
Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the Scotland region.

CRM Hourly Rate Trend in Scotland

CRM
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the Scotland region over the 3 months to 26 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh +21 29 £387 -4.41% 1
Glasgow +7 14 £350 -1.75% 6
West Lothian - 11 £325 -
Renfrewshire -26 1 £287 -18.14%
North Lanarkshire - 1 £450 - 2
Scottish Borders - 1 £325 -
Aberdeenshire - 1 £450 -
CRM
UK

CRM
Top 30 Related IT Skills in Scotland

For the 6 months to 26 September 2016, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Scotland region with a requirement for CRM.

1 43 (37.72%) Oracle
1 43 (37.72%) Agile Software Development
2 40 (35.09%) Microsoft
3 34 (29.82%) SQL
4 29 (25.44%) C#
4 29 (25.44%) .NET
4 29 (25.44%) HP
5 25 (21.93%) Functional Testing
6 24 (21.05%) JavaScript
7 22 (19.30%) Dynamics CRM
7 22 (19.30%) Security Cleared
8 21 (18.42%) ISTQB
9 20 (17.54%) HTML
9 20 (17.54%) Java
9 20 (17.54%) ASP.NET
10 19 (16.67%) HP UFT
10 19 (16.67%) MS Excel
10 19 (16.67%) SDLC
11 18 (15.79%) VB
11 18 (15.79%) Migration
11 18 (15.79%) SC Cleared
12 17 (14.91%) HP Quality Center
12 17 (14.91%) Finance
12 17 (14.91%) ISTQB Advanced Certification
13 16 (14.04%) Unix
14 15 (13.16%) Waterfall
15 14 (12.28%) SQL Server
15 14 (12.28%) ERP
15 14 (12.28%) Test Automation
16 13 (11.40%) Test Scripting

CRM
Top Related IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (6.14%) Confluence
2 5 (4.39%) SAS
3 4 (3.51%) BizTalk Server
3 4 (3.51%) CMS
4 2 (1.75%) JBoss
4 2 (1.75%) SharePoint
5 1 (0.88%) Apache
5 1 (0.88%) IIS
5 1 (0.88%) MS Exchange
5 1 (0.88%) Oracle Workflow
5 1 (0.88%) Sitecore CMS
5 1 (0.88%) Tomcat
5 1 (0.88%) WebLogic
Applications
1 19 (16.67%) MS Excel
2 7 (6.14%) MS Visio
3 5 (4.39%) MS Office
4 3 (2.63%) MS PowerPoint
5 2 (1.75%) Photoshop
6 1 (0.88%) Adobe Captivate
Business Applications
1 22 (19.30%) Dynamics CRM
2 5 (4.39%) Oracle EBS
3 3 (2.63%) SAP CRM
4 1 (0.88%) assyst
4 1 (0.88%) Dynamics AX
4 1 (0.88%) Dynamics NAV
4 1 (0.88%) Infor M3
4 1 (0.88%) Oracle BPM
4 1 (0.88%) SAP Oil and Gas
Cloud Services
1 3 (2.63%) SaaS
2 2 (1.75%) Amazon AWS
2 2 (1.75%) CheetahMail
2 2 (1.75%) Microsoft Azure
3 1 (0.88%) Adobe Creative Cloud
3 1 (0.88%) Force.com
3 1 (0.88%) Office 365
3 1 (0.88%) PaaS
Communications & Networking
1 5 (4.39%) Network Security
2 4 (3.51%) SAN
3 1 (0.88%) DHCP
3 1 (0.88%) DNS
3 1 (0.88%) Firewall
3 1 (0.88%) VPN
Database & Business Intelligence
1 14 (12.28%) SQL Server
2 13 (11.40%) Oracle Database
3 8 (7.02%) Relational Database
4 7 (6.14%) Oracle Reports
5 4 (3.51%) RDBMS
6 3 (2.63%) SQL Server Reporting Services
7 2 (1.75%) SQL Server 2008
7 2 (1.75%) SQL Server Analysis Services
7 2 (1.75%) SQL Server Integration Services
8 1 (0.88%) Big Data
8 1 (0.88%) GIS
8 1 (0.88%) MySQL
8 1 (0.88%) NoSQL
8 1 (0.88%) SQL Server 2012
Development Applications
1 19 (16.67%) HP UFT
2 7 (6.14%) JIRA
3 5 (4.39%) LoadRunner
4 2 (1.75%) Dreamweaver
4 2 (1.75%) Jenkins
5 1 (0.88%) Bower
5 1 (0.88%) Git (software)
5 1 (0.88%) Gradle
5 1 (0.88%) Subversion
5 1 (0.88%) Visual Studio
General
1 17 (14.91%) Finance
2 10 (8.77%) Billing
3 9 (7.89%) Marketing
4 8 (7.02%) Banking
4 8 (7.02%) Telecoms
5 2 (1.75%) Legal
6 1 (0.88%) Back Office
6 1 (0.88%) Electronics
6 1 (0.88%) Investment Banking
6 1 (0.88%) Manufacturing
6 1 (0.88%) Military
Job Titles
1 30 (26.32%) Analyst
2 16 (14.04%) Developer
3 13 (11.40%) Test Analyst
4 11 (9.65%) Business Analyst
4 11 (9.65%) Consultant
5 9 (7.89%) Architect
6 8 (7.02%) Automation Tester
6 8 (7.02%) Tester
7 7 (6.14%) Project Manager
7 7 (6.14%) Test Manager
8 6 (5.26%) .NET Developer
9 5 (4.39%) Analytics Manager
9 5 (4.39%) Java Developer
9 5 (4.39%) Test Engineer
10 4 (3.51%) Automation Test Analyst
10 4 (3.51%) CRM Consultant
10 4 (3.51%) Designer
11 3 (2.63%) Business Systems Analyst
11 3 (2.63%) SQL Developer
11 3 (2.63%) Systems Analyst
Libraries, Frameworks & Software Standards
1 29 (25.44%) .NET
2 20 (17.54%) ASP.NET
2 20 (17.54%) HTML
3 8 (7.02%) XML
3 8 (7.02%) XML Messaging
4 5 (4.39%) .NET Framework
4 5 (4.39%) Spring
5 4 (3.51%) Java EE
5 4 (3.51%) JSP
5 4 (3.51%) Middleware
6 2 (1.75%) AngularJS
6 2 (1.75%) CSS
6 2 (1.75%) Entity Framework
6 2 (1.75%) JPA
6 2 (1.75%) jQuery
6 2 (1.75%) SOAP
7 1 (0.88%) Apache Camel
7 1 (0.88%) Node.js
7 1 (0.88%) OSGi
7 1 (0.88%) REST
Miscellaneous
1 11 (9.65%) Analytical Skills
2 6 (5.26%) Data Integration
3 5 (4.39%) Digital Media
4 2 (1.75%) Data Conversion
4 2 (1.75%) User Experience
5 1 (0.88%) CMDB
5 1 (0.88%) e-Learning
5 1 (0.88%) Enterprise Software
5 1 (0.88%) Minimum Viable Product
5 1 (0.88%) Oculus Rift
5 1 (0.88%) Smartphone
5 1 (0.88%) Virtual Team
Operating Systems
1 16 (14.04%) Unix
2 5 (4.39%) Windows
3 3 (2.63%) Linux
4 2 (1.75%) Windows 10
5 1 (0.88%) AIX
5 1 (0.88%) Android
5 1 (0.88%) Apple iOS
5 1 (0.88%) CentOS
5 1 (0.88%) Red Hat Enterprise Linux
5 1 (0.88%) Windows 7
5 1 (0.88%) Windows Server
Processes & Methodologies
1 43 (37.72%) Agile Software Development
2 25 (21.93%) Functional Testing
3 19 (16.67%) SDLC
4 18 (15.79%) Migration
5 15 (13.16%) Waterfall
6 14 (12.28%) ERP
6 14 (12.28%) Test Automation
7 13 (11.40%) Scrum
7 13 (11.40%) Test Scripting
8 11 (9.65%) Data Modelling
8 11 (9.65%) Stakeholder Management
9 10 (8.77%) Data Migration
9 10 (8.77%) Project Management
9 10 (8.77%) User Stories
10 9 (7.89%) Validation
11 8 (7.02%) API Testing
11 8 (7.02%) Defect Management
12 7 (6.14%) Analytics
12 7 (6.14%) SOA
12 7 (6.14%) Test Management
Programming Languages
1 34 (29.82%) SQL
2 29 (25.44%) C#
3 24 (21.05%) JavaScript
4 20 (17.54%) Java
5 18 (15.79%) VB
6 5 (4.39%) PHP
6 5 (4.39%) PL/SQL
6 5 (4.39%) T-SQL
7 2 (1.75%) PowerShell
8 1 (0.88%) C
8 1 (0.88%) CoffeeScript
Qualifications
1 22 (19.30%) Security Cleared
2 21 (18.42%) ISTQB
3 18 (15.79%) SC Cleared
4 17 (14.91%) ISTQB Advanced Certification
5 13 (11.40%) ISEB
6 9 (7.89%) ISTQB Foundation Certification
7 4 (3.51%) CCNA
7 4 (3.51%) Cisco Certification
8 2 (1.75%) BC Cleared
8 2 (1.75%) Degree
8 2 (1.75%) DV Cleared
9 1 (0.88%) CISSP
9 1 (0.88%) PRINCE2 Certification
Quality Assurance & Compliance
1 7 (6.14%) QA
2 3 (2.63%) SLA
3 1 (0.88%) Disclosure Scotland
3 1 (0.88%) ISO/IEC 12207
3 1 (0.88%) ISO/IEC 27001
System Software
1 3 (2.63%) Active Directory
2 1 (0.88%) Docker
2 1 (0.88%) Forefront TMG
2 1 (0.88%) VMware Infrastructure
2 1 (0.88%) vSphere
Systems Management
1 17 (14.91%) HP Quality Center
2 2 (1.75%) Puppet
3 1 (0.88%) Ansible
3 1 (0.88%) SCOM
Vendors
1 43 (37.72%) Oracle
2 40 (35.09%) Microsoft
3 29 (25.44%) HP
4 9 (7.89%) Salesforce.com
5 7 (6.14%) SAP
6 4 (3.51%) Teradata
7 3 (2.63%) Infor
7 3 (2.63%) Red Hat
8 2 (1.75%) MuleSoft
9 1 (0.88%) Adobe
9 1 (0.88%) Citrix
9 1 (0.88%) NetSuite
9 1 (0.88%) RightScale
9 1 (0.88%) Sitecore
9 1 (0.88%) Symantec
9 1 (0.88%) Veeam
9 1 (0.88%) VMware
9 1 (0.88%) Xerox