The first table below looks at the demand for CRM skills in IT contracts advertised for the Scotland region. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Scotland region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Customer Relationship Management (CRM)
Rank 75 63 33
Rank change year-on-year
-12 -30
Contract jobs citing CRM 45 44 102
As % of all contract IT jobs located in Scotland 1.845% 1.661% 3.636%
As % of the Processes & Methodologies category 2.706% 2.570% 5.434%
Number of daily rates quoted 28 22 58
Average daily rate £424 £425 £400
Average daily rate % change year-on-year
-0.29% +6.25%
90% offered a daily rate of more than £250 £350 £313
10% offered a daily rate of more than £500 £495 £522
UK excluding London average daily rate £400 £405 £400
% change year-on-year
-1.23% +1.25%
Number of hourly rates quoted 1 1 2
Average hourly rate £70.00 £64.00 £30.00
Average hourly rate % change year-on-year
+9.37% +113.33%
UK excluding London average hourly rate £22.50 £16.50 £18.38
% change year-on-year
+36.36% -10.20%
All Processes & Methodologies
Scotland
Contract IT job ads with a match in the
Processes & Methodologies category
1663 1712 1877
As % of all contract IT jobs located in Scotland 68.18% 64.63% 66.92%
Number of daily rates quoted 863 879 976
Average daily rate £360 £350 £375
Average daily rate % change year-on-year
+2.85% -6.66%
90% offered a daily rate of more than £260 £225 £237
10% offered a daily rate of more than £500 £475 £500
UK excluding London average daily rate £363 £365 £375
% change year-on-year
-0.68% -2.66%
Number of hourly rates quoted 25 64 50
Average hourly rate £20.00 £23.00 £29.00
Average hourly rate % change year-on-year
-13.04% -20.68%
90% offered a hourly rate of more than £9.25 £9.50 £9.50
10% offered a hourly rate of more than £44.40 £35.00 £40.00
UK excluding London average hourly rate £31.60 £25.00 £30.00
% change year-on-year
+26.40% -16.66%
CRM
UK

CRM
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing CRM across the Scotland region as a proportion of the total demand within the Processes & Methodologies category.

Scotland CRM Jobs Demand Trend

CRM
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the Scotland region.

Scotland CRM Daily Rate Trend

CRM
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the Scotland region over the 3 months to 17 May 2013.

Scotland CRM Daily Rate Histogram

CRM
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the Scotland region.

Scotland CRM Hourly Rate Trend

CRM
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing CRM within the Scotland region over the 3 months to 17 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Edinburgh +19 21 £450 +5.88%
Glasgow -32 11 £350 -17.64%
North Lanarkshire - 3 £500 -
Aberdeen +2 2 £410 -18.10%
Perth and Kinross - 2 - -
Scottish Borders - 2 £200 -
CRM
UK

CRM
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT contractor jobs across the Scotland region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 19 (22.35%) Finance
1 19 (22.35%) Java
1 19 (22.35%) UML
2 18 (21.18%) SOA
3 16 (18.82%) Enterprise Software
3 16 (18.82%) Stakeholder Management
4 15 (17.65%) Middleware
4 15 (17.65%) Rational Application Developer
4 15 (17.65%) eTOM
5 14 (16.47%) Salesforce.com
5 14 (16.47%) Microsoft
6 13 (15.29%) SQL
6 13 (15.29%) Asset Management
6 13 (15.29%) Business Analysis
7 12 (14.12%) Dynamics CRM
8 10 (11.76%) Agile Software Development
9 9 (10.59%) SQL Server
10 8 (9.412%) Investment Banking
10 8 (9.412%) Banking
10 8 (9.412%) Oracle
10 8 (9.412%) SharePoint
11 7 (8.235%) Business Intelligence
11 7 (8.235%) XML
11 7 (8.235%) Degree
12 6 (7.059%) Dynamics AX
12 6 (7.059%) Content Management
12 6 (7.059%) SAP
12 6 (7.059%) .NET
12 6 (7.059%) ISEB
12 6 (7.059%) Change Management

CRM
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT contractor jobs across the Scotland region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Development
1 15 (17.65%) Middleware
2 7 (8.235%) XML
3 6 (7.059%) .NET
4 3 (3.529%) CSS
4 3 (3.529%) SOAP
5 2 (2.353%) Ajax
5 2 (2.353%) jQuery
5 2 (2.353%) Visualforce
6 1 (1.176%) HTML
6 1 (1.176%) JPA
6 1 (1.176%) .NET Framework
6 1 (1.176%) Java EE
6 1 (1.176%) WPF
6 1 (1.176%) Web Services
6 1 (1.176%) JMS
6 1 (1.176%) Hibernate
6 1 (1.176%) TopLink
6 1 (1.176%) WinForms
6 1 (1.176%) Spring
6 1 (1.176%) JSF
Application Platforms
1 8 (9.412%) SharePoint
2 5 (5.882%) SharePoint 2010
3 1 (1.176%) Apache
3 1 (1.176%) Tomcat
3 1 (1.176%) Documentum
3 1 (1.176%) FileNet
3 1 (1.176%) CMS
3 1 (1.176%) SugarCRM
Applications
1 3 (3.529%) MS Office
2 2 (2.353%) MS Excel
2 2 (2.353%) MS Visio
3 1 (1.176%) MS Project
Business Applications
1 12 (14.12%) Dynamics CRM
2 6 (7.059%) Dynamics AX
3 3 (3.529%) Oracle CRM
3 3 (3.529%) Dynamics NAV
4 2 (2.353%) SAP R/3
4 2 (2.353%) SAP CRM
4 2 (2.353%) SalesLogix
5 1 (1.176%) Dynamics GP
Communications & Networking
1 1 (1.176%) Broadband
1 1 (1.176%) HTTP
Database & Business Intelligence
1 9 (10.59%) SQL Server
2 5 (5.882%) Data Warehouse
3 4 (4.706%) SQL Server Reporting Services
3 4 (4.706%) QlikView
4 3 (3.529%) Oracle Reports
4 3 (3.529%) RDBMS
5 2 (2.353%) Oracle 10g
5 2 (2.353%) Oracle Discoverer
5 2 (2.353%) Crystal Reports
6 1 (1.176%) SAP BW
6 1 (1.176%) EDMS
6 1 (1.176%) Oracle 11g
6 1 (1.176%) SQL Server 2008
6 1 (1.176%) SQL Server 2005
Development Applications
1 15 (17.65%) Rational Application Developer
2 1 (1.176%) PVCS
2 1 (1.176%) CruiseControl
2 1 (1.176%) Maven
2 1 (1.176%) MorphX
General
1 19 (22.35%) Finance
2 8 (9.412%) Banking
2 8 (9.412%) Investment Banking
3 4 (4.706%) Marketing
3 4 (4.706%) Retail
4 3 (3.529%) Billing
5 2 (2.353%) Telecoms
5 2 (2.353%) Manufacturing
6 1 (1.176%) Legal
Job Titles
1 25 (29.41%) Analyst
2 24 (28.24%) Architect
3 22 (25.88%) Business Analyst
4 18 (21.18%) Solutions Architect
5 17 (20.00%) Designer
6 15 (17.65%) Solutions Designer
7 13 (15.29%) CRM Architect
8 12 (14.12%) SOA Architect
8 12 (14.12%) Consultant
9 10 (11.76%) Developer
10 9 (10.59%) CRM Analyst
11 7 (8.235%) CRM Business Analyst
12 6 (7.059%) Project Manager
13 5 (5.882%) Tester
14 4 (4.706%) SAP Consultant
14 4 (4.706%) Financial Business Analyst
14 4 (4.706%) SharePoint Architect
15 3 (3.529%) Report Writer
15 3 (3.529%) Salesforce.com Business Analyst
15 3 (3.529%) SharePoint Consultant
Miscellaneous
1 16 (18.82%) Enterprise Software
2 2 (2.353%) Web 2.0
2 2 (2.353%) SaaS
3 1 (1.176%) N-Tier
3 1 (1.176%) NHS
3 1 (1.176%) W3C
3 1 (1.176%) Management Information System
3 1 (1.176%) Fixed Income
3 1 (1.176%) Equities
Operating Systems
1 1 (1.176%) UNIX
Processes & Methodologies
1 19 (22.35%) UML
2 18 (21.18%) SOA
3 16 (18.82%) Stakeholder Management
4 15 (17.65%) eTOM
5 13 (15.29%) Asset Management
5 13 (15.29%) Business Analysis
6 10 (11.76%) Agile Software Development
7 7 (8.235%) Business Intelligence
8 6 (7.059%) Change Management
8 6 (7.059%) Content Management
9 5 (5.882%) Project Management
9 5 (5.882%) ERP
9 5 (5.882%) Supplier Management
10 4 (4.706%) Waterfall
10 4 (4.706%) Investment Management
11 3 (3.529%) Continuous Improvement
11 3 (3.529%) Supply Chain Management
11 3 (3.529%) PRINCE2
11 3 (3.529%) Incident Management
11 3 (3.529%) Requirements Management
Programming Languages
1 19 (22.35%) Java
2 13 (15.29%) SQL
3 4 (4.706%) PL/SQL
4 3 (3.529%) C#
4 3 (3.529%) T-SQL
5 2 (2.353%) VB
5 2 (2.353%) JavaScript
5 2 (2.353%) Apex Code
6 1 (1.176%) X++
Qualifications
1 7 (8.235%) Degree
2 6 (7.059%) ISEB
3 5 (5.882%) Postgraduate
4 2 (2.353%) ACCA
4 2 (2.353%) CIMA
5 1 (1.176%) PRINCE2 Certification
Quality Assurance & Compliance
1 1 (1.176%) SLA
1 1 (1.176%) WCAG
1 1 (1.176%) QA
1 1 (1.176%) FATCA
Systems Management
1 1 (1.176%) HP Quality Center
Vendors
1 14 (16.47%) Microsoft
1 14 (16.47%) Salesforce.com
2 8 (9.412%) Oracle
3 6 (7.059%) SAP
4 3 (3.529%) Siebel
4 3 (3.529%) Chordiant
4 3 (3.529%) Genesys
4 3 (3.529%) Sage
5 1 (1.176%) Kofax
5 1 (1.176%) Epicor
5 1 (1.176%) JD Edwards
5 1 (1.176%) HP
5 1 (1.176%) IBM
Edinburgh, Scotland
A leading Edinburgh based Organisation have a requirement for an experienced Business Analyst with strong Custmer Journey ExperienceHays are currently recruiting for an experienced Business Analyst who will...
Rate: £325 per day
Posted: 25 April 2013
Edinburgh, Midlothian
SAGE Implementation Project Manager required for part-time (3 days per week) contract with public sector client to work between Glasgow and Edinburgh. The client is looking for...
HAYS INFORMATION TECHNOLOGY
Rate: £200.00 - £356.00 per day
Posted: 14 May 2013
Edinburgh, Scotland
SAGE Implementation Project Manager required for part-time (3 days per week) contract with public sector client to work between Glasgow and Edinburgh. The client is looking for...
Hays Specialist Recruitment Ltd
Rate: £200.00 - £356.00 per day
Posted: 15 May 2013
Edinburgh, Scotland
A leading Edinburgh based Organisation have a requirement for a project manager with strong customer journey experience.This organisation are going through a massive change cycle and require...
Rate: £300.00 - £325.00 per day
Posted: 25 April 2013