The table below looks at the statistics for CRM skills in IT contracts advertised for the Scotland region. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM over the 3 months to 20 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
20 Aug 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 72 63 53
Rank change year-on-year
-9 -10
Contract jobs citing CRM 58 51 65
As % of all contract IT jobs located in Scotland 2.11% 2.04% 2.44%
As % of the Processes & Methodologies category 2.77% 2.91% 3.70%
Number of daily rates quoted 22 34 44
Average daily rate
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of your Daily Rate
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£338 £381 £390
Average daily rate % change year-on-year
-11.47% -2.24%
90% offered a daily rate of more than £284 £280 £275
10% offered a daily rate of more than £472 £550 £447
UK excluding London average daily rate £400 £388 £413
% change year-on-year
+3.22% -6.06%
Number of hourly rates quoted 0 0 1
Average hourly rate - - £12.60
UK excluding London average hourly rate £16.75 £37.80 £21.49
% change year-on-year
-55.68% +75.91%
CRM
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Scotland region.

Processes & Methodologies Category
Scotland
Contract IT job ads with a match in the
Processes & Methodologies category
2095 1752 1759
As % of all contract IT jobs located in Scotland 76.29% 70.11% 66.00%
Number of daily rates quoted 1060 891 835
Average daily rate £375 £375 £350
Average daily rate % change year-on-year
- +7.14%
90% offered a daily rate of more than £255 £250 £250
10% offered a daily rate of more than £500 £500 £475
UK excluding London average daily rate £375 £370 £363
% change year-on-year
+1.35% +2.06%
Number of hourly rates quoted 27 37 70
Average hourly rate £20.50 £29.00 £17.58
Average hourly rate % change year-on-year
-29.31% +64.96%
90% offered a hourly rate of more than £11.70 £9.25 £9.50
10% offered a hourly rate of more than £165.00 £35.30 £42.00
UK excluding London average hourly rate £25.00 £30.00 £31.00
% change year-on-year
-16.66% -3.22%

CRM
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of IT contractor jobs citing CRM across the Scotland region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Scotland

CRM
Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the Scotland region.

CRM Daily Rate Trend in Scotland

CRM
Daily Rate Histogram in Scotland

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the Scotland region over the 3 months to 20 August 2014.

CRM Daily Rate Histogram in Scotland

CRM
Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the Scotland region.

CRM Hourly Rate Trend in Scotland

CRM
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing CRM within the Scotland region over the 3 months to 20 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Glasgow +19 36 £375 +15.38% 13
Edinburgh -28 13 £331 -17.18% 9
Stirling - 2 £345 -
Dundee +9 1 £325 +30.00%
Aberdeen +5 1 - - 1
West Lothian +1 1 £425 +11.84% 1
Aberdeenshire - 1 £282 - 1
Fife - - - -
Grampian - - - -
CRM
UK

CRM
Top 30 Related IT Skills in Scotland

For the 6 months to 20 August 2014, IT contractor jobs across the Scotland region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 42 (34.15%) Microsoft
2 36 (29.27%) Dynamics CRM
3 28 (22.76%) JavaScript
4 27 (21.95%) HTML
5 26 (21.14%) C#
6 22 (17.89%) .NET
6 22 (17.89%) Finance
7 18 (14.63%) Genesys
8 17 (13.82%) CSS
8 17 (13.82%) UML
8 17 (13.82%) Dynamics AX
9 16 (13.01%) SQL
10 15 (12.20%) VB
10 15 (12.20%) MS Excel
10 15 (12.20%) Oracle
10 15 (12.20%) ASP.NET
10 15 (12.20%) SharePoint
11 14 (11.38%) ISTQB
11 14 (11.38%) Agile Software Development
11 14 (11.38%) Content Management
11 14 (11.38%) Security Cleared
11 14 (11.38%) JSP
11 14 (11.38%) Migration
12 13 (10.57%) Salesforce.com
12 13 (10.57%) HP
12 13 (10.57%) SC Cleared
12 13 (10.57%) ISTQB Advanced Certification
13 12 (9.76%) QA
14 11 (8.94%) Stakeholder Management
14 11 (8.94%) ERP

CRM
Top Related IT Skills in Scotland by Category

For the 6 months to 20 August 2014, IT contractor jobs across the Scotland region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 15 (12.20%) SharePoint
2 4 (3.25%) CMS
2 4 (3.25%) WebSphere
2 4 (3.25%) WebSphere Portal
3 3 (2.44%) SharePoint 2013
4 2 (1.63%) MS Exchange
4 2 (1.63%) IIS
Applications
1 15 (12.20%) MS Excel
2 11 (8.94%) MS Visio
3 5 (4.07%) MS Office
4 2 (1.63%) MS Project
5 1 (0.81%) MS PowerPoint
Business Applications
1 36 (29.27%) Dynamics CRM
2 17 (13.82%) Dynamics AX
3 5 (4.07%) Oracle Applications
4 1 (0.81%) Oracle EBS R12
4 1 (0.81%) Oracle EBS
4 1 (0.81%) Agresso
Communications & Networking
1 4 (3.25%) SAN
2 2 (1.63%) H.323
2 2 (1.63%) VoIP
2 2 (1.63%) DHCP
2 2 (1.63%) VPN
2 2 (1.63%) DNS
2 2 (1.63%) Wi-Fi
2 2 (1.63%) Wireless
Database & Business Intelligence
1 7 (5.69%) SQL Server
2 4 (3.25%) Oracle Reports
2 4 (3.25%) SQL Server Reporting Services
3 3 (2.44%) MySQL
4 2 (1.63%) QlikView
5 1 (0.81%) Oracle Database
5 1 (0.81%) SQL Server Integration Services
5 1 (0.81%) SQL Server 2008
5 1 (0.81%) Oracle BI EE
5 1 (0.81%) SQL Server Analysis Services
5 1 (0.81%) OLAP
5 1 (0.81%) Star Schema
Development Applications
1 10 (8.13%) QuickTest Pro
2 2 (1.63%) JUnit
2 2 (1.63%) Rational Application Developer
3 1 (0.81%) Oracle Forms
General
1 22 (17.89%) Finance
2 6 (4.88%) Advertising
3 3 (2.44%) Marketing
4 2 (1.63%) Telecoms
4 2 (1.63%) Billing
4 2 (1.63%) Banking
5 1 (0.81%) Manufacturing
5 1 (0.81%) Back Office
5 1 (0.81%) Financial Institution
Job Titles
1 28 (22.76%) Developer
2 27 (21.95%) Analyst
3 17 (13.82%) Business Analyst
4 15 (12.20%) CRM Developer
5 12 (9.76%) Business Manager
5 12 (9.76%) Change Manager
6 11 (8.94%) Business Change Manager
7 10 (8.13%) Dynamics CRM Developer
7 10 (8.13%) Project Manager
8 8 (6.50%) Consultant
9 6 (4.88%) Genesys Consultant
10 5 (4.07%) Salesforce.com Developer
10 5 (4.07%) Senior Analyst
10 5 (4.07%) Senior Business Analyst
11 4 (3.25%) Architect
11 4 (3.25%) Tester
11 4 (3.25%) WebSphere Portal Developer
11 4 (3.25%) WebSphere Developer
11 4 (3.25%) Microsoft Developer
11 4 (3.25%) Portal Developer
Libraries, Frameworks & Software Standards
1 27 (21.95%) HTML
2 22 (17.89%) .NET
3 17 (13.82%) CSS
4 15 (12.20%) ASP.NET
5 14 (11.38%) JSP
6 11 (8.94%) jQuery
7 10 (8.13%) XML
8 7 (5.69%) Web Services
9 4 (3.25%) SOAP
9 4 (3.25%) J2EE
9 4 (3.25%) Ajax
9 4 (3.25%) Visualforce
9 4 (3.25%) RESTful
10 2 (1.63%) WSDL
10 2 (1.63%) Middleware
10 2 (1.63%) Spring
11 1 (0.81%) MDX
11 1 (0.81%) EDI
Miscellaneous
1 9 (7.32%) IVR
2 3 (2.44%) E-Learning
3 2 (1.63%) Management Information System
3 2 (1.63%) Video Conferencing
3 2 (1.63%) Mathematics
3 2 (1.63%) Computer Science
4 1 (0.81%) PMI
Operating Systems
1 2 (1.63%) Windows
1 2 (1.63%) Windows 7
Processes & Methodologies
1 17 (13.82%) UML
2 14 (11.38%) Agile Software Development
2 14 (11.38%) Content Management
2 14 (11.38%) Migration
3 11 (8.94%) Stakeholder Management
3 11 (8.94%) ERP
4 10 (8.13%) Use Case
4 10 (8.13%) BPMN
4 10 (8.13%) Test Automation
4 10 (8.13%) Data Modelling
4 10 (8.13%) Project Management
4 10 (8.13%) Workflow
4 10 (8.13%) Process Management
5 9 (7.32%) User Stories
6 8 (6.50%) Document Management
6 8 (6.50%) Data Migration
7 7 (5.69%) Change Management
8 6 (4.88%) Business Transformation
9 5 (4.07%) Test Scripting
9 5 (4.07%) SOA
Programming Languages
1 28 (22.76%) JavaScript
2 26 (21.14%) C#
3 16 (13.01%) SQL
4 15 (12.20%) VB
5 11 (8.94%) Java
6 4 (3.25%) Apex Code
7 3 (2.44%) PHP
8 1 (0.81%) VB.NET
8 1 (0.81%) PL/SQL
8 1 (0.81%) T-SQL
8 1 (0.81%) C
8 1 (0.81%) Shell Script
Qualifications
1 14 (11.38%) ISTQB
1 14 (11.38%) Security Cleared
2 13 (10.57%) SC Cleared
2 13 (10.57%) ISTQB Advanced Certification
3 10 (8.13%) DV Cleared
4 4 (3.25%) Degree
5 3 (2.44%) ISTQB Foundation Certification
5 3 (2.44%) Microsoft Certification
6 2 (1.63%) ISEB
7 1 (0.81%) HND
7 1 (0.81%) CCNA
7 1 (0.81%) Cisco Certification
7 1 (0.81%) PRINCE2 Certification
7 1 (0.81%) PMI Certification
Quality Assurance & Compliance
1 12 (9.76%) QA
2 2 (1.63%) SLA
System Software
1 2 (1.63%) Active Directory
1 2 (1.63%) VMware Infrastructure
1 2 (1.63%) vSphere
Systems Management
1 6 (4.88%) HP Quality Center
Vendors
1 42 (34.15%) Microsoft
2 18 (14.63%) Genesys
3 15 (12.20%) Oracle
4 13 (10.57%) Salesforce.com
4 13 (10.57%) HP
5 4 (3.25%) IBM
6 2 (1.63%) Chordiant
6 2 (1.63%) Business Objects
6 2 (1.63%) VMware
7 1 (0.81%) ClickSoftware Technologies
7 1 (0.81%) Eloqua
7 1 (0.81%) Teradata
7 1 (0.81%) Siebel
7 1 (0.81%) Informatica
7 1 (0.81%) Citrix
Livingston, West Lothian
Experis Ltd
Posted: 23 hours ago
Edinburgh
Nigel Frank International Limited - Newcastle
Rate: £400 - £500 per day
Posted: 13 days ago
Glasgow
Cathcart Associates
Rate: £450 - £500 per day
Posted: 14 days ago
Scotland
Nigel Frank International Limited - Newcastle
Rate: £400 - £450 per annum
Posted: 15 days ago
Edinburgh
Nigel Frank International Limited - Newcastle
Rate: £300 - £350 per day
Posted: 25 days ago
Aberdeen
Computer Futures
Rate: £375 - £400 per day + competitive
Posted: 26 days ago