The table below looks at the statistics for CRM skills in IT contracts advertised for the Scotland region. Included is a guide to the contractor rates offered in IT contracts that have cited CRM over the 3 months to 30 June 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
30 Jun 2016
Same period 2015 Same period 2014
Customer Relationship Management (CRM)
Rank 93 73 68
Rank change year-on-year
-20 -5
Contract jobs citing CRM 57 69 67
As % of all contract IT jobs located in Scotland 1.93% 2.29% 2.46%
As % of the Processes & Methodologies category 2.31% 2.85% 3.12%
Number of daily rates quoted 43 40 31
Median daily rate £365 £360 £338
Median daily rate % change year-on-year
+1.38% +6.66%
90% offered a daily rate of more than £292 £295 £275
10% offered a daily rate of more than £475 £503 £475
UK excluding London median daily rate £400 £388 £388
% change year-on-year
+3.22% -
Number of hourly rates quoted 0 0 2
Median hourly rate - - £14.25
UK excluding London median hourly rate £20.00 £16.00 £20.00
% change year-on-year
+25.00% -20.00%
CRM
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Scotland region.

Processes & Methodologies Category
Scotland
Contract IT job ads with a match in the
Processes & Methodologies category
2468 2418 2150
As % of all contract IT jobs located in Scotland 83.72% 80.25% 78.87%
Number of daily rates quoted 1421 1235 1184
Median daily rate £370 £360 £375
Median daily rate % change year-on-year
+2.77% -4.00%
90% offered a daily rate of more than £245 £263 £255
10% offered a daily rate of more than £500 £475 £500
UK excluding London median daily rate £400 £383 £375
% change year-on-year
+4.57% +2.00%
Number of hourly rates quoted 52 65 37
Median hourly rate £37.50 £30.50 £25.00
Median hourly rate % change year-on-year
+22.95% +22.00%
90% offered a hourly rate of more than £14.01 £13.00 £14.00
10% offered a hourly rate of more than £43.00 £40.38 £38.50
UK excluding London median hourly rate £28.50 £30.00 £30.00
% change year-on-year
-5.00% -

CRM
Jobs Demand Trend in Scotland

The demand trend of contract jobs across the Scotland region citing CRM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

CRM Jobs Demand Trend in Scotland

CRM
Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the Scotland region.

CRM Daily Rate Trend in Scotland

CRM
Daily Rate Histogram in Scotland

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the Scotland region over the 3 months to 30 June 2016.

CRM Daily Rate Histogram in Scotland

CRM
Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the Scotland region.

CRM Hourly Rate Trend in Scotland

CRM
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the Scotland region over the 3 months to 30 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Glasgow +16 31 £380 +16.92% 5
Edinburgh -19 11 £325 -7.14% 4
West Lothian +17 10 £370 -3.89% 1
Renfrewshire -38 2 £323 -23.94%
Perthshire - 1 - -
Scottish Borders - 1 £275 -
CRM
UK

CRM
Top 30 Related IT Skills in Scotland

For the 6 months to 30 June 2016, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Scotland region with a requirement for CRM.

1 37 (34.91%) Oracle
2 35 (33.02%) Microsoft
3 32 (30.19%) Agile Software Development
4 27 (25.47%) Finance
5 26 (24.53%) .NET
6 23 (21.70%) C#
6 23 (21.70%) JavaScript
7 22 (20.75%) SQL
8 21 (19.81%) MS Excel
9 20 (18.87%) HTML
9 20 (18.87%) Security Cleared
10 18 (16.98%) HP
11 17 (16.04%) ASP.NET
11 17 (16.04%) Dynamics CRM
12 16 (15.09%) Stakeholder Management
13 15 (14.15%) Java
13 15 (14.15%) ISTQB
13 15 (14.15%) Functional Testing
14 14 (13.21%) SC Cleared
14 14 (13.21%) VB
14 14 (13.21%) SQL Server
14 14 (13.21%) HP UFT
15 13 (12.26%) ERP
15 13 (12.26%) Waterfall
15 13 (12.26%) ISTQB Advanced Certification
16 12 (11.32%) SDLC
17 11 (10.38%) Migration
18 10 (9.43%) Scrum
18 10 (9.43%) SOA
18 10 (9.43%) ISEB

CRM
Top Related IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (4.72%) CMS
1 5 (4.72%) Confluence
2 3 (2.83%) BizTalk Server
3 1 (0.94%) Drupal
3 1 (0.94%) IIS
3 1 (0.94%) JBoss
3 1 (0.94%) Oracle Workflow
3 1 (0.94%) SharePoint
3 1 (0.94%) Sitecore CMS
3 1 (0.94%) Tomcat
3 1 (0.94%) WebLogic
Applications
1 21 (19.81%) MS Excel
2 4 (3.77%) MS Visio
3 3 (2.83%) MS Office
4 2 (1.89%) MS PowerPoint
5 1 (0.94%) Adobe Captivate
Business Applications
1 17 (16.04%) Dynamics CRM
2 4 (3.77%) Oracle EBS
3 2 (1.89%) Dynamics NAV
3 2 (1.89%) SAP CRM
4 1 (0.94%) Dynamics AX
4 1 (0.94%) Oracle BPM
4 1 (0.94%) SAP Oil and Gas
Cloud Services
1 3 (2.83%) SaaS
2 1 (0.94%) Adobe Creative Cloud
2 1 (0.94%) Amazon AWS
2 1 (0.94%) Microsoft Azure
2 1 (0.94%) PaaS
Communications & Networking
1 5 (4.72%) Network Security
2 4 (3.77%) SAN
3 1 (0.94%) VPN
Database & Business Intelligence
1 14 (13.21%) SQL Server
2 6 (5.66%) Oracle Reports
3 4 (3.77%) Oracle Database
4 2 (1.89%) Big Data
4 2 (1.89%) Data Warehouse
4 2 (1.89%) MS Access
4 2 (1.89%) MySQL
4 2 (1.89%) NoSQL
4 2 (1.89%) Relational Database
4 2 (1.89%) SQL Server 2008
4 2 (1.89%) SQL Server Reporting Services
5 1 (0.94%) BusinessObjects
5 1 (0.94%) GIS
5 1 (0.94%) Hadoop
5 1 (0.94%) MongoDB
5 1 (0.94%) SQL Server 2012
5 1 (0.94%) SQL Server Analysis Services
5 1 (0.94%) SQL Server Integration Services
Development Applications
1 14 (13.21%) HP UFT
2 5 (4.72%) JIRA
3 4 (3.77%) LoadRunner
4 2 (1.89%) Jenkins
5 1 (0.94%) Bower
5 1 (0.94%) Git (software)
5 1 (0.94%) Gradle
5 1 (0.94%) Hudson
5 1 (0.94%) Oracle Forms
5 1 (0.94%) Subversion
5 1 (0.94%) Talend Open Studio
General
1 27 (25.47%) Finance
2 8 (7.55%) Banking
3 7 (6.60%) Billing
4 4 (3.77%) Marketing
5 3 (2.83%) Telecoms
6 2 (1.89%) Games
6 2 (1.89%) Manufacturing
6 2 (1.89%) Multimedia
7 1 (0.94%) Back Office
7 1 (0.94%) Electronics
7 1 (0.94%) Investment Banking
7 1 (0.94%) Legal
Job Titles
1 27 (25.47%) Analyst
2 17 (16.04%) Architect
3 14 (13.21%) Developer
4 13 (12.26%) Business Analyst
5 11 (10.38%) Project Manager
6 7 (6.60%) Automation Tester
6 7 (6.60%) Test Analyst
6 7 (6.60%) Tester
7 6 (5.66%) Consultant
7 6 (5.66%) Solutions Architect
8 5 (4.72%) Test Manager
9 4 (3.77%) Data Analyst
9 4 (3.77%) Technical Architect
10 3 (2.83%) Business Systems Analyst
10 3 (2.83%) C# Developer
10 3 (2.83%) Data Architect
10 3 (2.83%) Java Developer
10 3 (2.83%) Systems Analyst
10 3 (2.83%) Test Engineer
10 3 (2.83%) Trainer
Libraries, Frameworks & Software Standards
1 26 (24.53%) .NET
2 20 (18.87%) HTML
3 17 (16.04%) ASP.NET
4 8 (7.55%) CSS
5 6 (5.66%) .NET Framework
6 5 (4.72%) Java EE
7 4 (3.77%) Entity Framework
7 4 (3.77%) JSP
8 3 (2.83%) XML
8 3 (2.83%) XML Messaging
9 2 (1.89%) AngularJS
9 2 (1.89%) CSS3
9 2 (1.89%) HTML5
9 2 (1.89%) JPA
9 2 (1.89%) Mason
9 2 (1.89%) Node.js
9 2 (1.89%) SOAP
9 2 (1.89%) Spring
9 2 (1.89%) Web Services
10 1 (0.94%) RichFaces
Miscellaneous
1 5 (4.72%) Digital Media
2 4 (3.77%) Data Integration
3 3 (2.83%) e-Learning
3 3 (2.83%) Management Information System
4 2 (1.89%) Analytical Skills
4 2 (1.89%) Data Centre
4 2 (1.89%) SCORM
4 2 (1.89%) User Experience
5 1 (0.94%) CMDB
5 1 (0.94%) Data Conversion
5 1 (0.94%) Enterprise Software
5 1 (0.94%) Minimum Viable Product
5 1 (0.94%) Oculus Rift
5 1 (0.94%) Virtual Team
Operating Systems
1 7 (6.60%) Unix
2 4 (3.77%) Windows
3 3 (2.83%) Apple iOS
3 3 (2.83%) Linux
4 1 (0.94%) AIX
4 1 (0.94%) Android
4 1 (0.94%) Red Hat Enterprise Linux
4 1 (0.94%) Windows 10
4 1 (0.94%) Windows 7
4 1 (0.94%) Windows Server
Processes & Methodologies
1 32 (30.19%) Agile Software Development
2 16 (15.09%) Stakeholder Management
3 15 (14.15%) Functional Testing
4 13 (12.26%) ERP
4 13 (12.26%) Waterfall
5 12 (11.32%) SDLC
6 11 (10.38%) Migration
7 10 (9.43%) Scrum
7 10 (9.43%) SOA
7 10 (9.43%) Test Automation
8 9 (8.49%) Project Management
8 9 (8.49%) Test Scripting
9 8 (7.55%) Business Intelligence
9 8 (7.55%) MVC
10 7 (6.60%) Change Management
10 7 (6.60%) Requirements Management
10 7 (6.60%) Supply Chain Management
10 7 (6.60%) Systems Analysis
11 6 (5.66%) TDD
11 6 (5.66%) TOGAF
Programming Languages
1 23 (21.70%) C#
1 23 (21.70%) JavaScript
2 22 (20.75%) SQL
3 15 (14.15%) Java
4 14 (13.21%) VB
5 6 (5.66%) PHP
6 2 (1.89%) PowerShell
6 2 (1.89%) Python
6 2 (1.89%) T-SQL
6 2 (1.89%) VBA
7 1 (0.94%) C
7 1 (0.94%) CoffeeScript
7 1 (0.94%) Perl
7 1 (0.94%) PL/SQL
7 1 (0.94%) R
Qualifications
1 20 (18.87%) Security Cleared
2 15 (14.15%) ISTQB
3 14 (13.21%) SC Cleared
4 13 (12.26%) ISTQB Advanced Certification
5 10 (9.43%) ISEB
6 6 (5.66%) ISTQB Foundation Certification
7 4 (3.77%) BC Cleared
7 4 (3.77%) CCNA
7 4 (3.77%) Cisco Certification
8 2 (1.89%) Degree
8 2 (1.89%) DV Cleared
9 1 (0.94%) CISSP
9 1 (0.94%) PRINCE2 Certification
Quality Assurance & Compliance
1 5 (4.72%) QA
2 4 (3.77%) COBIT
3 3 (2.83%) Data Quality
4 2 (1.89%) SLA
4 2 (1.89%) WAI
4 2 (1.89%) WCAG
5 1 (0.94%) Disclosure Scotland
5 1 (0.94%) ISO/IEC 12207
5 1 (0.94%) ISO/IEC 27001
System Software
1 2 (1.89%) Active Directory
2 1 (0.94%) Docker
2 1 (0.94%) Forefront TMG
2 1 (0.94%) VMware Infrastructure
2 1 (0.94%) vSphere
Systems Management
1 9 (8.49%) HP Quality Center
2 1 (0.94%) Ansible
2 1 (0.94%) Puppet
2 1 (0.94%) SCOM
Vendors
1 37 (34.91%) Oracle
2 35 (33.02%) Microsoft
3 18 (16.98%) HP
4 9 (8.49%) Salesforce.com
5 5 (4.72%) SAP
6 4 (3.77%) IBM
7 3 (2.83%) Infor
8 2 (1.89%) Cognizant
8 2 (1.89%) JD Edwards
8 2 (1.89%) MuleSoft
9 1 (0.94%) Adobe
9 1 (0.94%) Informatica
9 1 (0.94%) Red Hat
9 1 (0.94%) Sitecore
9 1 (0.94%) Symantec
9 1 (0.94%) Talend
9 1 (0.94%) Trillium
9 1 (0.94%) Veeam
9 1 (0.94%) VMware
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