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This section looks at the demand for the Service Desk Analyst role in IT contracts within the Glasgow region compared to all other Job Titles we currently track. Included is a guide to the contractor rates offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 25 July 2008 with a comparison to the same period last year.

 Service Desk Analyst
Location
3 months to 25 Jul 2008Same period last year
Rank5061
Rank change on same period last yearUp+11
Matching contract IT job ads98
As % of all UK contract IT job ads sampled0.012 %0.008 %
As % of the category below1.318 %0.806 %
Daily rates quoted23
Average minimum daily rate£100£100
Average daily rate£105£100
% change on same period last year+5.00 %
Average maximum daily rate£110£100
UK excluding London average daily rate£138£109
% change on same period last year+26.41 %
Hourly rates quoted02
Average minimum hourly rate-£12.98
Average hourly rate-£12.98
% change on same period last year-
Average maximum hourly rate-£12.98
UK excluding London average hourly rate£13.20£11.91
% change on same period last year+10.81 %
Glasgow IT Contractor Job Market, Job TitlesJob Titles
Glasgow
Matching contract IT job ads683992
As % of all UK contract IT job ads sampled0.910 %1.004 %
Daily rates quoted185291
Average minimum daily rate£298£299
Average daily rate£321£315
% change on same period last year+1.72 %
Average maximum daily rate£344£332
UK excluding London average daily rate£357£353
% change on same period last year+1.09 %
Hourly rates quoted3980
Average minimum hourly rate£21.00£17.24
Average hourly rate£22.74£18.53
% change on same period last year+22.73 %
Average maximum hourly rate£24.48£19.81
UK excluding London average hourly rate£23.51£25.99
% change on same period last year-9.54 %
Service Desk Analyst ScotlandService Desk Analyst
Scotland

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

Service Desk Analyst
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of IT contractor jobs citing Service Desk Analyst across the Glasgow region as a proportion of the total demand within the Job Titles category.

Glasgow Service Desk Analyst Demand Trend

Service Desk Analyst
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the Glasgow region.

Glasgow Service Desk Analyst Daily Rate Trend

Service Desk Analyst
Daily Rate Histogram

The chart provides a histogram of daily rates quoted in contract IT jobs citing Service Desk Analyst across the Glasgow region over the 3 months to 25 July 2008.

Glasgow Service Desk Analyst Daily Rate Histogram

Service Desk Analyst
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the Glasgow region.

Glasgow Service Desk Analyst Hourly Rate Trend

Service Desk Analyst
Top 26 Related IT Skills

For the 6 months to 25 July 2008, IT contractor jobs across the Glasgow region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title.

115 (57.69 %)Finance
214 (53.85 %)Windows
311 (42.31 %)MS Office
311 (42.31 %)Microsoft
311 (42.31 %)Lotus
49 (34.62 %)Lotus Notes
57 (26.92 %)MS Excel
66 (23.08 %)Microsoft Certification
66 (23.08 %)MCSE
66 (23.08 %)MCP
66 (23.08 %)MCDST
75 (19.23 %)Service Delivery
75 (19.23 %)HNC
75 (19.23 %)HND
84 (15.38 %)Windows XP
92 (7.692 %)Education
92 (7.692 %)MS Exchange
92 (7.692 %)Active Directory
101 (3.846 %)Intel
101 (3.846 %)LAN
101 (3.846 %)Cisco
101 (3.846 %)ITIL
101 (3.846 %)Windows 2000
101 (3.846 %)Spanish Language
101 (3.846 %)Change Management
101 (3.846 %)Service Management

Service Desk Analyst
Top Related IT Skills by Category

For the 6 months to 25 July 2008, IT contractor jobs across the Glasgow region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Glasgow IT Contractor Job Market, Application PlatformsApplication Platforms
19 (34.62 %)Lotus Notes
22 (7.692 %)MS Exchange
Glasgow IT Contractor Job Market, ApplicationsApplications
111 (42.31 %)MS Office
27 (26.92 %)MS Excel
Glasgow IT Contractor Job Market, Communications & NetworkingCommunications & Networking
11 (3.846 %)LAN
Glasgow IT Contractor Job Market, GeneralGeneral
115 (57.69 %)Finance
22 (7.692 %)Education
Glasgow IT Contractor Job Market, MiscellaneousMiscellaneous
11 (3.846 %)Spanish Language
Glasgow IT Contractor Job Market, Operating SystemsOperating Systems
114 (53.85 %)Windows
24 (15.38 %)Windows XP
31 (3.846 %)Windows 2000
Glasgow IT Contractor Job Market, Processes & MethodologiesProcesses & Methodologies
15 (19.23 %)Service Delivery
21 (3.846 %)Change Management
21 (3.846 %)ITIL
21 (3.846 %)Service Management
Glasgow IT Contractor Job Market, QualificationsQualifications
16 (23.08 %)MCP
16 (23.08 %)MCSE
16 (23.08 %)Microsoft Certification
16 (23.08 %)MCDST
25 (19.23 %)HNC
25 (19.23 %)HND
Glasgow IT Contractor Job Market, System SoftwareSystem Software
12 (7.692 %)Active Directory
Glasgow IT Contractor Job Market, VendorsVendors
111 (42.31 %)Microsoft
111 (42.31 %)Lotus
21 (3.846 %)Cisco
21 (3.846 %)Intel
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