The table below looks at the statistics for Customer Engagement skills in IT contracts advertised for the Glasgow region. Included is a guide to the contractor rates offered in IT contracts that have cited Customer Engagement over the 3 months to 22 February 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
22 Feb 2017
Same period 2016 Same period 2015
Customer Engagement
Scotland / Glasgow
Rank 54 - 61
Rank change year-on-year
- 0
Contract jobs citing Customer Engagement 1 0 5
As % of all contract IT jobs located in Glasgow 0.18% - 0.63%
As % of the Processes & Methodologies category 0.21% - 0.76%
Number of daily rates quoted 1 0 2
Median daily rate £500 - £550
UK excluding London median daily rate £425 £400 £425
% change year-on-year
+6.25% -5.88%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate - £40.75 £21.58
% change year-on-year
- +88.83%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Glasgow region.

Processes & Methodologies Category
Glasgow
Contract IT job ads with a match in the
Processes & Methodologies category
485 497 658
As % of all contract IT jobs located in Glasgow 86.30% 80.42% 83.29%
Number of daily rates quoted 252 261 399
Median daily rate £350 £338 £380
Median daily rate % change year-on-year
+3.70% -11.18%
90% offered a daily rate of more than £225 £200 £275
10% offered a daily rate of more than £488 £450 £500
UK excluding London median daily rate £410 £400 £400
% change year-on-year
+2.50% -
Number of hourly rates quoted 5 6 14
Median hourly rate £37.50 £32.50 £16.64
Median hourly rate % change year-on-year
+15.38% +95.37%
90% offered a hourly rate of more than £25.39 £30.00 £12.10
10% offered a hourly rate of more than £61.77 £49.41 £27.50
UK excluding London median hourly rate £35.00 £40.00 £27.50
% change year-on-year
-12.50% +45.45%

Customer Engagement
Jobs Demand Trend in Glasgow

The demand trend of contract jobs across the Glasgow region citing Customer Engagement as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Glasgow

Customer Engagement
Daily Rate Trend in Glasgow

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Engagement across the Glasgow region.

Customer Engagement Daily Rate Trend in Glasgow

Customer Engagement
Top 14 Related IT Skills in Glasgow

For the 6 months to 22 February 2017, IT contractor jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Glasgow region with a requirement for Customer Engagement.

1 1 (100.00%) Business Intelligence
1 1 (100.00%) Six Sigma
1 1 (100.00%) Project Management
1 1 (100.00%) Service Delivery
1 1 (100.00%) Change Management
1 1 (100.00%) Agile Software Development
1 1 (100.00%) Lean Six Sigma
1 1 (100.00%) Customer Insight
1 1 (100.00%) Business Analytics
1 1 (100.00%) Business Transformation
1 1 (100.00%) Analytics
1 1 (100.00%) Analytical Skills
1 1 (100.00%) Target Operating Model
1 1 (100.00%) Service Design

Customer Engagement
Top Related IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Job Titles
1 1 (100.00%) Business Improvement Manager
1 1 (100.00%) Business Manager
Miscellaneous
1 1 (100.00%) Analytical Skills
Processes & Methodologies
1 1 (100.00%) Agile Software Development
1 1 (100.00%) Analytics
1 1 (100.00%) Business Analytics
1 1 (100.00%) Business Intelligence
1 1 (100.00%) Business Transformation
1 1 (100.00%) Change Management
1 1 (100.00%) Customer Insight
1 1 (100.00%) Lean Six Sigma
1 1 (100.00%) Project Management
1 1 (100.00%) Service Delivery
1 1 (100.00%) Service Design
1 1 (100.00%) Six Sigma
1 1 (100.00%) Target Operating Model