The table below looks at the statistics for Customer Engagement skills in IT contracts advertised for the Glasgow region. Included is a guide to the average contractor rates offered in IT contracts that have cited Customer Engagement over the 3 months to 13 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
13 Feb 2016
Same period 2015 Same period 2014
Customer Engagement
Rank - 61 60
Contract jobs citing Customer Engagement 0 5 1
As % of all contract IT jobs located in Glasgow - 0.65% 0.16%
As % of the Processes & Methodologies category - 0.80% 0.21%
Number of daily rates quoted 0 2 0
Average daily rate - £550 -
UK excluding London average daily rate £400 £425 £338
% change year-on-year
-5.88% +25.92%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £40.75 £21.58 -
% change year-on-year
+88.83% -
Customer Engagement
Scotland

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Glasgow region.

Processes & Methodologies Category
Glasgow
Contract IT job ads with a match in the
Processes & Methodologies category
472 626 481
As % of all contract IT jobs located in Glasgow 78.02% 81.62% 77.83%
Number of daily rates quoted 243 384 238
Average daily rate £338 £375 £350
Average daily rate % change year-on-year
-10.00% +7.14%
90% offered a daily rate of more than £200 £275 £229
10% offered a daily rate of more than £450 £475 £450
UK excluding London average daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 6 11 8
Average hourly rate £33.36 £17.50 £15.00
Average hourly rate % change year-on-year
+90.60% +16.66%
90% offered a hourly rate of more than £16.50 £12.10 £10.93
10% offered a hourly rate of more than £49.41 £27.50 £32.50
UK excluding London average hourly rate £40.00 £27.79 £27.50
% change year-on-year
+43.93% +1.05%

Customer Engagement
Jobs Demand Trend in Glasgow

This chart provides a 3-month moving total of IT contractor jobs citing Customer Engagement across the Glasgow region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Glasgow

Customer Engagement
Daily Rate Trend in Glasgow

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Engagement across the Glasgow region.

Customer Engagement Daily Rate Trend in Glasgow