The table below looks at the statistics for Customer Engagement skills in IT contracts advertised for the Glasgow region. Included is a guide to the contractor rates offered in IT contracts that have cited Customer Engagement over the 3 months to 25 July 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 Jul 2016
Same period 2015 Same period 2014
Customer Engagement
Rank - 65 69
Contract jobs citing Customer Engagement 0 2 1
As % of all contract IT jobs located in Glasgow - 0.23% 0.12%
As % of the Processes & Methodologies category - 0.28% 0.15%
Number of daily rates quoted 0 1 1
Median daily rate - £350 £181
Median daily rate % change year-on-year
- +93.37%
UK excluding London median daily rate £388 £355 £361
% change year-on-year
+9.15% -1.73%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate - £59.50 £11.00
% change year-on-year
- +440.90%
Customer Engagement
Scotland

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Glasgow region.

Processes & Methodologies Category
Glasgow
Contract IT job ads with a match in the
Processes & Methodologies category
511 715 662
As % of all contract IT jobs located in Glasgow 79.35% 82.47% 81.63%
Number of daily rates quoted 317 352 298
Median daily rate £350 £350 £350
90% offered a daily rate of more than £247 £260 £245
10% offered a daily rate of more than £450 £450 £450
UK excluding London median daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 4 22 8
Median hourly rate £15.25 £39.00 £18.00
Median hourly rate % change year-on-year
-60.89% +116.66%
90% offered a hourly rate of more than £14.00 £15.40 £13.10
10% offered a hourly rate of more than £43.00 £58.00 £30.00
UK excluding London median hourly rate £30.00 £30.50 £26.98
% change year-on-year
-1.63% +13.06%

Customer Engagement
Jobs Demand Trend in Glasgow

The demand trend of contract jobs across the Glasgow region citing Customer Engagement as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Glasgow

Customer Engagement
Daily Rate Trend in Glasgow

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Engagement across the Glasgow region.

Customer Engagement Daily Rate Trend in Glasgow