The table below looks at the statistics for Customer Engagement skills in IT contracts advertised for the Glasgow region. Included is a guide to the contractor rates offered in IT contracts that have cited Customer Engagement over the 3 months to 24 September 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
24 Sep 2016
Same period 2015 Same period 2014
Customer Engagement
Rank - 68 74
Contract jobs citing Customer Engagement 0 1 2
As % of all contract IT jobs located in Glasgow - 0.11% 0.24%
As % of the Processes & Methodologies category - 0.13% 0.29%
Number of daily rates quoted 0 0 2
Median daily rate - - £197
UK excluding London median daily rate £450 £400 £400
% change year-on-year
+12.50% -
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £10.24 £59.50 £12.00
% change year-on-year
-82.78% +395.83%
Customer Engagement
Scotland

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Glasgow region.

Processes & Methodologies Category
Glasgow
Contract IT job ads with a match in the
Processes & Methodologies category
479 756 697
As % of all contract IT jobs located in Glasgow 82.16% 82.53% 82.10%
Number of daily rates quoted 243 386 333
Median daily rate £350 £350 £375
Median daily rate % change year-on-year
- -6.66%
90% offered a daily rate of more than £265 £250 £250
10% offered a daily rate of more than £450 £450 £625
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 9 11 13
Median hourly rate £38.00 £50.00 £35.00
Median hourly rate % change year-on-year
-24.00% +42.85%
90% offered a hourly rate of more than £14.00 £12.35 £14.94
10% offered a hourly rate of more than £50.00 £55.00 £50.00
UK excluding London median hourly rate £32.50 £33.64 £26.50
% change year-on-year
-3.38% +26.94%

Customer Engagement
Jobs Demand Trend in Glasgow

The demand trend of contract jobs across the Glasgow region citing Customer Engagement as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Glasgow

Customer Engagement
Daily Rate Trend in Glasgow

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Engagement across the Glasgow region.

Customer Engagement Daily Rate Trend in Glasgow