The first table below looks at the demand for Customer Engagement skills in IT contracts advertised for the Scotland region. Included is a guide to the average contractor rates offered in IT contracts that have cited Customer Engagement over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Scotland region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Customer Engagement
Rank - 108 -
Contract jobs citing Customer Engagement 0 2 0
As % of all contract IT jobs located in Scotland - 0.075% -
As % of the Processes & Methodologies category - 0.117% -
Number of daily rates quoted 0 1 0
Average daily rate - £115 -
UK excluding London average daily rate £235 £400 £475
% change year-on-year
-41.25% -15.78%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - £15.50 £14.83
% change year-on-year
- +4.50%
All Processes & Methodologies
Scotland
Contract IT job ads with a match in the
Processes & Methodologies category
1674 1713 1854
As % of all contract IT jobs located in Scotland 68.63% 64.40% 67.10%
Number of daily rates quoted 866 868 956
Average daily rate £365 £350 £375
Average daily rate % change year-on-year
+4.28% -6.66%
90% offered a daily rate of more than £261 £225 £225
10% offered a daily rate of more than £500 £475 £500
UK excluding London average daily rate £365 £365 £375
% change year-on-year
- -2.66%
Number of hourly rates quoted 25 67 50
Average hourly rate £20.00 £22.75 £30.00
Average hourly rate % change year-on-year
-12.08% -24.16%
90% offered a hourly rate of more than £9.25 £9.50 £9.50
10% offered a hourly rate of more than £44.30 £35.00 £40.00
UK excluding London average hourly rate £30.00 £25.00 £29.50
% change year-on-year
+20.00% -15.25%
Customer Engagement
UK

Customer Engagement
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Customer Engagement across the Scotland region as a proportion of the total demand within the Processes & Methodologies category.

Scotland Customer Engagement Jobs Demand Trend

Customer Engagement
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Engagement across the Scotland region.

Scotland Customer Engagement Daily Rate Trend

Customer Engagement
Top 3 Related IT Skills

For the 6 months to 24 May 2013, IT contractor jobs across the Scotland region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Engagement.

1 1 (100.00%) PRINCE2
1 1 (100.00%) PRINCE2 Certification
1 1 (100.00%) Agile Software Development

Customer Engagement
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT contractor jobs across the Scotland region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Job Titles
1 1 (100.00%) Project Manager
1 1 (100.00%) Change Manager
1 1 (100.00%) IT Project Manager
1 1 (100.00%) Change Project Manager
Processes & Methodologies
1 1 (100.00%) PRINCE2
1 1 (100.00%) Agile Software Development
Qualifications
1 1 (100.00%) PRINCE2 Certification