The table below looks at the statistics for Customer Engagement skills in IT contracts advertised for the Scotland region. Included is a guide to the contractor rates offered in IT contracts that have cited Customer Engagement over the 3 months to 21 January 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
21 Jan 2017
Same period 2016 Same period 2015
Customer Engagement
UK / Scotland
Rank 100 129 115
Rank change year-on-year
+29 -14
Contract jobs citing Customer Engagement 7 6 8
As % of all contract IT jobs located in Scotland 0.43% 0.23% 0.31%
As % of the Processes & Methodologies category 0.51% 0.29% 0.38%
Number of daily rates quoted 3 3 4
Median daily rate £500 £340 £450
Median daily rate % change year-on-year
+47.05% -24.44%
UK excluding London median daily rate £413 £400 £400
% change year-on-year
+3.12% -
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate - - £21.58

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Scotland region.

Processes & Methodologies Category
Scotland
Contract IT job ads with a match in the
Processes & Methodologies category
1361 2059 2099
As % of all contract IT jobs located in Scotland 82.74% 79.59% 80.24%
Number of daily rates quoted 779 1130 1160
Median daily rate £375 £375 £400
Median daily rate % change year-on-year
- -6.25%
90% offered a daily rate of more than £270 £265 £285
10% offered a daily rate of more than £500 £500 £500
UK excluding London median daily rate £405 £400 £393
% change year-on-year
+1.25% +1.91%
Number of hourly rates quoted 30 24 23
Median hourly rate £42.00 £33.71 £28.50
Median hourly rate % change year-on-year
+24.59% +18.28%
90% offered a hourly rate of more than £14.50 £16.50 £15.77
10% offered a hourly rate of more than £65.30 £48.53 £50.00
UK excluding London median hourly rate £35.00 £40.00 £25.25
% change year-on-year
-12.50% +58.41%

Customer Engagement
Jobs Demand Trend in Scotland

The demand trend of contract jobs across the Scotland region citing Customer Engagement as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Scotland

Customer Engagement
Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Engagement across the Scotland region.

Customer Engagement Daily Rate Trend in Scotland

Customer Engagement
Daily Rate Histogram in Scotland

This chart provides a histogram of daily rates quoted in contract IT jobs citing Customer Engagement across the Scotland region over the 3 months to 21 January 2017.

Customer Engagement Daily Rate Histogram in Scotland

Customer Engagement
Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Customer Engagement across the Scotland region.

Customer Engagement Hourly Rate Trend in Scotland

Customer Engagement
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Engagement within the Scotland region over the 3 months to 21 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh +21 4 £425 +25.00%
Glasgow - 1 £500 -
Customer Engagement
UK

Customer Engagement
Top 22 Related IT Skills in Scotland

For the 6 months to 21 January 2017, IT contractor jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Scotland region with a requirement for Customer Engagement.

1 4 (57.14%) Agile Software Development
2 3 (42.86%) Business Intelligence
2 3 (42.86%) Six Sigma
2 3 (42.86%) Project Management
2 3 (42.86%) Service Delivery
2 3 (42.86%) Change Management
2 3 (42.86%) Lean Six Sigma
2 3 (42.86%) Customer Insight
2 3 (42.86%) Business Analytics
2 3 (42.86%) Business Transformation
2 3 (42.86%) Analytics
2 3 (42.86%) Analytical Skills
2 3 (42.86%) Target Operating Model
2 3 (42.86%) Service Design
3 2 (28.57%) Release Management
4 1 (14.29%) Business Analysis
4 1 (14.29%) Informatica
4 1 (14.29%) PowerCenter
4 1 (14.29%) Retail
4 1 (14.29%) Apache Hive
4 1 (14.29%) Big Data
4 1 (14.29%) Impala

Customer Engagement
Top Related IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Database & Business Intelligence
1 1 (14.29%) Apache Hive
1 1 (14.29%) Big Data
1 1 (14.29%) Impala
1 1 (14.29%) PowerCenter
General
1 1 (14.29%) Retail
Job Titles
1 3 (42.86%) Business Manager
2 2 (28.57%) Architect
2 2 (28.57%) Business Improvement Manager
3 1 (14.29%) Analyst
3 1 (14.29%) Big Data Consultant
3 1 (14.29%) Business Analyst
3 1 (14.29%) Business Change Manager
3 1 (14.29%) Change Manager
3 1 (14.29%) Chief Architect
3 1 (14.29%) Consultant
3 1 (14.29%) Data Consultant
3 1 (14.29%) Digital Transformation
3 1 (14.29%) Digital Transformation Manager
3 1 (14.29%) Informatica Consultant
3 1 (14.29%) Infrastructure Architect
3 1 (14.29%) Senior Architect
3 1 (14.29%) Senior Solutions Architect
3 1 (14.29%) Solutions Architect
3 1 (14.29%) Transformation Manager
Miscellaneous
1 3 (42.86%) Analytical Skills
Processes & Methodologies
1 4 (57.14%) Agile Software Development
2 3 (42.86%) Analytics
2 3 (42.86%) Business Analytics
2 3 (42.86%) Business Intelligence
2 3 (42.86%) Business Transformation
2 3 (42.86%) Change Management
2 3 (42.86%) Customer Insight
2 3 (42.86%) Lean Six Sigma
2 3 (42.86%) Project Management
2 3 (42.86%) Service Delivery
2 3 (42.86%) Service Design
2 3 (42.86%) Six Sigma
2 3 (42.86%) Target Operating Model
3 2 (28.57%) Release Management
4 1 (14.29%) Business Analysis
Vendors
1 1 (14.29%) Informatica