The table below looks at the statistics for Customer Engagement skills in IT contracts advertised for the Scotland region. Included is a guide to the average contractor rates offered in IT contracts that have cited Customer Engagement over the 3 months to 3 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
3 Mar 2015
Same period 2014 Same period 2013
Customer Engagement
Rank 115 115 114
Rank change year-on-year
0 -1
Contract jobs citing Customer Engagement 6 5 1
As % of all contract IT jobs located in Scotland 0.22% 0.20% 0.048%
As % of the Processes & Methodologies category 0.28% 0.28% 0.068%
Number of daily rates quoted 3 0 1
Average daily rate
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£550 - £380
UK excluding London average daily rate £413 £350 £500
% change year-on-year
+17.85% -30.00%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £21.58 - -
Customer Engagement
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Scotland region.

Processes & Methodologies Category
Scotland
Contract IT job ads with a match in the
Processes & Methodologies category
2139 1757 1460
As % of all contract IT jobs located in Scotland 77.73% 71.77% 69.56%
Number of daily rates quoted 1199 889 765
Average daily rate £397 £375 £350
Average daily rate % change year-on-year
+5.92% +7.14%
90% offered a daily rate of more than £275 £255 £258
10% offered a daily rate of more than £500 £500 £475
UK excluding London average daily rate £398 £375 £363
% change year-on-year
+6.25% +3.44%
Number of hourly rates quoted 37 26 20
Average hourly rate £25.00 £17.93 £37.50
Average hourly rate % change year-on-year
+39.43% -52.18%
90% offered a hourly rate of more than £12.10 £11.22 £10.00
10% offered a hourly rate of more than £49.50 £180.00 £44.00
UK excluding London average hourly rate £30.00 £27.50 £31.50
% change year-on-year
+9.09% -12.69%

Customer Engagement
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of IT contractor jobs citing Customer Engagement across the Scotland region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Scotland

Customer Engagement
Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Engagement across the Scotland region.

Customer Engagement Daily Rate Trend in Scotland

Customer Engagement
Daily Rate Histogram in Scotland

This chart provides a histogram of daily rates quoted in contract IT jobs citing Customer Engagement across the Scotland region over the 3 months to 3 March 2015.

Customer Engagement Daily Rate Histogram in Scotland

Customer Engagement
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Customer Engagement within the Scotland region over the 3 months to 3 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Glasgow +1 5 £550 -
Edinburgh - 2 - - 1
Customer Engagement
UK

Customer Engagement
Top 30 Related IT Skills in Scotland

For the 6 months to 3 March 2015, IT contractor jobs across the Scotland region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Engagement.

1 5 (27.78%) Finance
1 5 (27.78%) Programme Management
2 4 (22.22%) Project Planning
2 4 (22.22%) QA
2 4 (22.22%) Project Management
2 4 (22.22%) MS Project
3 3 (16.67%) PRINCE2
3 3 (16.67%) Informatica
3 3 (16.67%) PowerCenter
3 3 (16.67%) SC Cleared
3 3 (16.67%) Security Cleared
3 3 (16.67%) Data Management
3 3 (16.67%) Data Quality
3 3 (16.67%) Master Data Management
4 2 (11.11%) Continuous Improvement
4 2 (11.11%) Business Transformation
4 2 (11.11%) Oracle
4 2 (11.11%) Change Management
4 2 (11.11%) Oracle EBS R12
4 2 (11.11%) Knowledge Management
4 2 (11.11%) Service Management
4 2 (11.11%) Oracle Applications
4 2 (11.11%) SLA
4 2 (11.11%) Oracle 11i
5 1 (5.56%) CRM
5 1 (5.56%) ITIL
5 1 (5.56%) Microsoft
5 1 (5.56%) HP
5 1 (5.56%) Service Delivery
5 1 (5.56%) Degree

Customer Engagement
Top Related IT Skills in Scotland by Category

For the 6 months to 3 March 2015, IT contractor jobs across the Scotland region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Applications
1 4 (22.22%) MS Project
Business Applications
1 2 (11.11%) Oracle 11i
1 2 (11.11%) Oracle Applications
1 2 (11.11%) Oracle EBS R12
Database & Business Intelligence
1 3 (16.67%) PowerCenter
General
1 5 (27.78%) Finance
2 1 (5.56%) Retail
Job Titles
1 3 (16.67%) Informatica Developer
1 3 (16.67%) Developer
1 3 (16.67%) Designer
2 2 (11.11%) Project Manager
3 1 (5.56%) Content Manager
3 1 (5.56%) Services Delivery Manager
3 1 (5.56%) Service Manager
3 1 (5.56%) Delivery Manager
3 1 (5.56%) Business Manager
3 1 (5.56%) Web Manager
3 1 (5.56%) Web Content Manager
3 1 (5.56%) Head of Development
Processes & Methodologies
1 5 (27.78%) Programme Management
2 4 (22.22%) Project Management
2 4 (22.22%) Project Planning
3 3 (16.67%) Data Management
3 3 (16.67%) Master Data Management
3 3 (16.67%) PRINCE2
4 2 (11.11%) Service Management
4 2 (11.11%) Change Management
4 2 (11.11%) Business Transformation
4 2 (11.11%) Knowledge Management
4 2 (11.11%) Continuous Improvement
5 1 (5.56%) Customer Insight
5 1 (5.56%) ITIL
5 1 (5.56%) Agile Software Development
5 1 (5.56%) Service Delivery
5 1 (5.56%) CRM
Qualifications
1 3 (16.67%) SC Cleared
1 3 (16.67%) Security Cleared
2 1 (5.56%) Degree
Quality Assurance & Compliance
1 4 (22.22%) QA
2 3 (16.67%) Data Quality
3 2 (11.11%) SLA
Vendors
1 3 (16.67%) Informatica
2 2 (11.11%) Oracle
3 1 (5.56%) Microsoft
3 1 (5.56%) HP
Edinburgh, Midlothian
QA Limited
Rate: £221.25 per week
Posted: 19 days ago