The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Glasgow region. Included is a guide to the salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 7 December 2016 with a comparison to the same period over the previous 2 years.

3 months to
7 Dec 2016
Same period 2015 Same period 2014
Customer Engagement
Rank 74 104 97
Rank change year-on-year
+30 -7
Permanent jobs citing Customer Engagement 13 3 4
As % of all permanent IT jobs located in Glasgow 1.33% 0.23% 0.39%
As % of the Processes & Methodologies category 1.48% 0.26% 0.42%
Number of salaries quoted 11 0 2
Median salary £72,500 - £48,750
90% offered a salary of more than £38,000 - £39,750
10% offered a salary of more than £80,000 - £57,750
UK excluding London median salary £50,000 £50,000 £52,500
% change year-on-year
- -4.76%
Customer Engagement
Scotland

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Glasgow region.

Processes & Methodologies Category
Glasgow
Permanent IT job ads with a match in the
Processes & Methodologies category
878 1171 948
As % of all permanent IT jobs located in Glasgow 89.68% 89.94% 91.59%
Number of salaries quoted 515 748 601
Median salary £43,000 £43,000 £42,500
Median salary % change year-on-year
- +1.17%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £60,000 £70,000 £55,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Customer Engagement
Jobs Demand Trend in Glasgow

The demand trend of job ads across the Glasgow region citing Customer Engagement as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Glasgow

Customer Engagement
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Glasgow region.

Customer Engagement Salary Trend in Glasgow

Customer Engagement
Salary Histogram in Glasgow

This chart provides a salary histogram for IT jobs citing Customer Engagement across the Glasgow region over the 3 months to 7 December 2016.

Customer Engagement Salary Histogram in Glasgow

Customer Engagement
Top 30 Related IT Skills in Glasgow

For the 6 months to 7 December 2016, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Glasgow region with a requirement for Customer Engagement.

1 9 (50.00%) Release Management
2 4 (22.22%) Netezza
2 4 (22.22%) Data Governance
2 4 (22.22%) Data Integration
2 4 (22.22%) Tableau
2 4 (22.22%) Master Data Management
2 4 (22.22%) Teradata
2 4 (22.22%) Agile Software Development
2 4 (22.22%) Data Management
2 4 (22.22%) Information Management
2 4 (22.22%) MicroStrategy
2 4 (22.22%) BusinessObjects
2 4 (22.22%) Informatica
2 4 (22.22%) Oracle
2 4 (22.22%) Data Warehouse
2 4 (22.22%) ETL
2 4 (22.22%) SAS
2 4 (22.22%) VPN
2 4 (22.22%) Business Intelligence
3 3 (16.67%) ITIL
3 3 (16.67%) Microsoft
4 2 (11.11%) CCNP
4 2 (11.11%) PowerCenter
4 2 (11.11%) Citrix
4 2 (11.11%) Cisco Certification
4 2 (11.11%) CheckPoint
4 2 (11.11%) Salesforce.com
4 2 (11.11%) Symantec
4 2 (11.11%) MPLS
4 2 (11.11%) Windows

Customer Engagement
Top Related IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (22.22%) SAS
2 2 (11.11%) MS Exchange
Applications
1 2 (11.11%) MS Excel
2 1 (5.56%) MS Office
2 1 (5.56%) MS Project
2 1 (5.56%) MS Visio
Communications & Networking
1 4 (22.22%) VPN
2 2 (11.11%) Cisco ASA
2 2 (11.11%) Cisco PIX
2 2 (11.11%) IPsec
2 2 (11.11%) LAN
2 2 (11.11%) MPLS
2 2 (11.11%) Network Security
2 2 (11.11%) Spanning Tree
2 2 (11.11%) TCP/IP
2 2 (11.11%) VLAN
2 2 (11.11%) VoIP
2 2 (11.11%) Wi-Fi
2 2 (11.11%) Wireless
Database & Business Intelligence
1 4 (22.22%) BusinessObjects
1 4 (22.22%) Data Warehouse
2 2 (11.11%) Big Data
2 2 (11.11%) PowerCenter
General
1 1 (5.56%) Billing
Job Titles
1 7 (38.89%) Architect
1 7 (38.89%) Lead Architect
1 7 (38.89%) Lead Solutions Architect
1 7 (38.89%) Solutions Architect
2 6 (33.33%) Consultant
3 5 (27.78%) Infrastructure Architect
3 5 (27.78%) Infrastructure Solutions Architect
4 4 (22.22%) Developer
5 2 (11.11%) Analyst
5 2 (11.11%) Business Intelligence Consultant
5 2 (11.11%) Data Consultant
5 2 (11.11%) Data Warehouse Consultant
5 2 (11.11%) Data Warehouse Developer
5 2 (11.11%) ETL Developer
5 2 (11.11%) Infrastructure Consultant
5 2 (11.11%) Network Analyst
5 2 (11.11%) Senior Analyst
5 2 (11.11%) Senior Network Analyst
5 2 (11.11%) Service Analyst
5 2 (11.11%) Technical Consultant
Miscellaneous
1 4 (22.22%) Data Integration
2 1 (5.56%) Data Centre
Operating Systems
1 2 (11.11%) Windows
1 2 (11.11%) Windows Server
1 2 (11.11%) Windows Server 2008
1 2 (11.11%) Windows Server 2012
Processes & Methodologies
1 9 (50.00%) Release Management
2 4 (22.22%) Agile Software Development
2 4 (22.22%) Business Intelligence
2 4 (22.22%) Data Governance
2 4 (22.22%) Data Management
2 4 (22.22%) ETL
2 4 (22.22%) Information Management
2 4 (22.22%) Master Data Management
3 3 (16.67%) ITIL
4 2 (11.11%) B2B
4 2 (11.11%) ITIL V3
4 2 (11.11%) Presales
4 2 (11.11%) Time Management
5 1 (5.56%) PRINCE2
Programming Languages
1 2 (11.11%) PowerShell
Qualifications
1 2 (11.11%) CCNP
1 2 (11.11%) Cisco Certification
2 1 (5.56%) ITIL Certification
2 1 (5.56%) PRINCE2 Certification
Quality Assurance & Compliance
1 2 (11.11%) Data Quality
1 2 (11.11%) SLA
System Software
1 2 (11.11%) Hyper-V
1 2 (11.11%) VMware Infrastructure
1 2 (11.11%) vSphere
2 1 (5.56%) XenApp
Systems Management
1 2 (11.11%) FortiGate
1 2 (11.11%) Symantec Enterprise Vault
Vendors
1 4 (22.22%) Informatica
1 4 (22.22%) MicroStrategy
1 4 (22.22%) Netezza
1 4 (22.22%) Oracle
1 4 (22.22%) Tableau
1 4 (22.22%) Teradata
2 3 (16.67%) Microsoft
3 2 (11.11%) Aruba
3 2 (11.11%) CheckPoint
3 2 (11.11%) Cisco
3 2 (11.11%) Citrix
3 2 (11.11%) Salesforce.com
3 2 (11.11%) Symantec
3 2 (11.11%) VMware