The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Glasgow region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 1 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Sep 2015
Same period 2014 Same period 2013
Customer Engagement
Rank 105 111 99
Rank change year-on-year
+6 -12
Permanent jobs citing Customer Engagement 2 1 2
As % of all permanent IT jobs located in Glasgow 0.15% 0.071% 0.18%
As % of the Processes & Methodologies category 0.17% 0.082% 0.21%
Number of salaries quoted 2 1 1
Average salary £36,500 £41,500 £45,000
Average salary % change year-on-year
-12.04% -7.77%
UK excluding London average salary £45,000 £46,500 £44,000
% change year-on-year
-3.22% +5.68%
Customer Engagement
Scotland

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Glasgow region.

Processes & Methodologies Category
Glasgow
Permanent IT job ads with a match in the
Processes & Methodologies category
1171 1223 939
As % of all permanent IT jobs located in Glasgow 89.66% 87.36% 83.69%
Number of salaries quoted 731 723 623
Average salary £45,000 £40,000 £42,500
Average salary % change year-on-year
+12.50% -5.88%
90% offered a salary of more than £33,500 £30,000 £30,000
10% offered a salary of more than £63,000 £55,000 £57,500
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

Customer Engagement
Jobs Demand Trend in Glasgow

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the Glasgow region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Glasgow

Customer Engagement
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Glasgow region.

Customer Engagement Salary Trend in Glasgow

Customer Engagement
Salary Histogram in Glasgow

This chart provides a salary histogram for IT jobs citing Customer Engagement across the Glasgow region over the 3 months to 1 September 2015.

Customer Engagement Salary Histogram in Glasgow

Customer Engagement
Top 14 Related IT Skills in Glasgow

For the 6 months to 1 September 2015, IT jobs across the Glasgow region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 1 (50.00%) HTML
1 1 (50.00%) CRM
1 1 (50.00%) BPR
1 1 (50.00%) Project Management
1 1 (50.00%) Workflow
1 1 (50.00%) Web Design
1 1 (50.00%) Business Analysis
1 1 (50.00%) Google
1 1 (50.00%) Requirements Analysis
1 1 (50.00%) Degree
1 1 (50.00%) Google Analytics
1 1 (50.00%) Continuous Improvement
1 1 (50.00%) Analytics
1 1 (50.00%) Line Management

Customer Engagement
Top Related IT Skills in Glasgow by Category

For the 6 months to 1 September 2015, IT jobs across the Glasgow region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Cloud Services
1 1 (50.00%) Google Analytics
Job Titles
1 1 (50.00%) Business Analyst
1 1 (50.00%) Analyst
1 1 (50.00%) Senior Business Analyst
1 1 (50.00%) Administrator
1 1 (50.00%) Senior Analyst
1 1 (50.00%) Web Administrator
1 1 (50.00%) Web Content Administrator
Libraries, Frameworks & Software Standards
1 1 (50.00%) HTML
Processes & Methodologies
1 1 (50.00%) CRM
1 1 (50.00%) BPR
1 1 (50.00%) Project Management
1 1 (50.00%) Workflow
1 1 (50.00%) Web Design
1 1 (50.00%) Business Analysis
1 1 (50.00%) Requirements Analysis
1 1 (50.00%) Continuous Improvement
1 1 (50.00%) Analytics
1 1 (50.00%) Line Management
Qualifications
1 1 (50.00%) Degree
Vendors
1 1 (50.00%) Google