The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Glasgow region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Customer Engagement
Rank 93 96 -
Rank change year-on-year
+3 -
Permanent jobs citing Customer Engagement 3 3 0
As % of all permanent IT jobs located in Glasgow 0.29% 0.26% -
As % of the Processes & Methodologies category 0.33% 0.32% -
Number of salaries quoted 1 3 0
Average salary £60,000 £30,000 -
Average salary % change year-on-year
+100.00% -
UK excluding London average salary £50,000 £50,000 £45,000
% change year-on-year
- +11.11%
Customer Engagement
Scotland

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Glasgow region.

Processes & Methodologies Category
Glasgow
Permanent IT job ads with a match in the
Processes & Methodologies category
914 940 707
As % of all permanent IT jobs located in Glasgow 87.80% 82.97% 77.18%
Number of salaries quoted 601 567 508
Average salary £41,500 £42,500 £40,000
Average salary % change year-on-year
-2.35% +6.25%
90% offered a salary of more than £32,500 £30,000 £28,000
10% offered a salary of more than £70,000 £60,000 £57,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Customer Engagement
Jobs Demand Trend in Glasgow

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the Glasgow region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Glasgow

Customer Engagement
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Glasgow region.

Customer Engagement Salary Trend in Glasgow

Customer Engagement
Top 30 Related IT Skills in Glasgow

For the 6 months to 19 December 2014, IT jobs across the Glasgow region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 3 (60.00%) .NET
2 2 (40.00%) Performance Management
2 2 (40.00%) Java
2 2 (40.00%) SQL Server
2 2 (40.00%) Software Engineering
2 2 (40.00%) Degree
2 2 (40.00%) Computer Science
2 2 (40.00%) C#
3 1 (20.00%) C++
3 1 (20.00%) Foglight
3 1 (20.00%) HP Quality Center
3 1 (20.00%) Publishing
3 1 (20.00%) Retail
3 1 (20.00%) ISTQB Advanced Certification
3 1 (20.00%) QA
3 1 (20.00%) HTML
3 1 (20.00%) Usability Testing
3 1 (20.00%) Test Management
3 1 (20.00%) Continuous Integration
3 1 (20.00%) Oracle
3 1 (20.00%) Sybase
3 1 (20.00%) Microsoft
3 1 (20.00%) MySQL
3 1 (20.00%) RDBMS
3 1 (20.00%) Relational Database
3 1 (20.00%) OO
3 1 (20.00%) CRM
3 1 (20.00%) OOD
3 1 (20.00%) Project Management
3 1 (20.00%) Service Delivery

Customer Engagement
Top Related IT Skills in Glasgow by Category

For the 6 months to 19 December 2014, IT jobs across the Glasgow region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Database & Business Intelligence
1 2 (40.00%) SQL Server
2 1 (20.00%) RDBMS
2 1 (20.00%) Relational Database
2 1 (20.00%) MySQL
Development Applications
1 1 (20.00%) Visual Studio
1 1 (20.00%) LoadRunner
General
1 1 (20.00%) Publishing
1 1 (20.00%) Retail
Job Titles
1 2 (40.00%) Developer
2 1 (20.00%) Test Manager
2 1 (20.00%) Test Engineer
2 1 (20.00%) Junior Developer
2 1 (20.00%) Front-End Developer
2 1 (20.00%) Head of Project Management
2 1 (20.00%) Junior
Libraries, Frameworks & Software Standards
1 3 (60.00%) .NET
2 1 (20.00%) CSS
2 1 (20.00%) JSP
2 1 (20.00%) XML
2 1 (20.00%) .NET Framework
2 1 (20.00%) Apache Flex
2 1 (20.00%) jQuery
2 1 (20.00%) HTML5
2 1 (20.00%) CSS3
2 1 (20.00%) HTML
Miscellaneous
1 2 (40.00%) Computer Science
2 1 (20.00%) NHS
2 1 (20.00%) Management Information System
Processes & Methodologies
1 2 (40.00%) Software Engineering
1 2 (40.00%) Performance Management
2 1 (20.00%) Kanban
2 1 (20.00%) Demand Management
2 1 (20.00%) Agile Testing
2 1 (20.00%) User Stories
2 1 (20.00%) Mentoring
2 1 (20.00%) Coaching
2 1 (20.00%) Usability Testing
2 1 (20.00%) Test Management
2 1 (20.00%) Continuous Integration
2 1 (20.00%) OO
2 1 (20.00%) CRM
2 1 (20.00%) OOD
2 1 (20.00%) Project Management
2 1 (20.00%) Service Delivery
2 1 (20.00%) MVC
2 1 (20.00%) Scrum
2 1 (20.00%) Agile Software Development
2 1 (20.00%) TDD
Programming Languages
1 2 (40.00%) C#
1 2 (40.00%) Java
2 1 (20.00%) JavaScript
2 1 (20.00%) Python
2 1 (20.00%) C++
Qualifications
1 2 (40.00%) Degree
2 1 (20.00%) ISTQB Advanced Certification
2 1 (20.00%) ISTQB
Quality Assurance & Compliance
1 1 (20.00%) QA
Systems Management
1 1 (20.00%) Foglight
1 1 (20.00%) HP Quality Center
Vendors
1 1 (20.00%) Oracle
1 1 (20.00%) Sybase
1 1 (20.00%) Microsoft
Glasgow
Capita - ITIN
Salary: £60000 per annum + Benefits
Posted: 24 days ago