The table below looks at the statistics for the Technical Support role in IT contracts advertised for the Glasgow region. Included is a guide to the average contractor rates offered in IT contracts that have cited Technical Support in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Technical Support
Rank 63 55 61
Rank change year-on-year
-8 +6
Contract jobs requiring a Technical Support 1 4 4
As % of all contract IT jobs located in Glasgow 0.14% 0.65% 0.57%
As % of the Job Titles category 0.15% 0.68% 0.59%
Number of daily rates quoted 1 2 3
Average daily rate
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£300 £325 £225
Average daily rate % change year-on-year
-7.69% +44.44%
UK excluding London average daily rate £300 £235 £215
% change year-on-year
+27.65% +9.30%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £14.00 £11.75 £17.50
% change year-on-year
+19.14% -32.85%
Technical Support
Scotland

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Glasgow region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Glasgow
Contract IT job ads with a match in the
Job Titles category
687 585 678
As % of all contract IT jobs located in Glasgow 94.24% 94.81% 95.90%
Number of daily rates quoted 371 287 383
Average daily rate £350 £325 £320
Average daily rate % change year-on-year
+7.69% +1.56%
90% offered a daily rate of more than £242 £225 £200
10% offered a daily rate of more than £450 £450 £406
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 11 12 17
Average hourly rate £16.16 £10.93 £16.39
Average hourly rate % change year-on-year
+47.84% -33.29%
90% offered a hourly rate of more than £14.10 £9.50 £13.50
10% offered a hourly rate of more than £25.50 £125.00 £34.70
UK excluding London average hourly rate £16.00 £17.00 £18.00
% change year-on-year
-5.88% -5.55%

Technical Support
Jobs Demand Trend in Glasgow

This chart provides a 3-month moving total of IT contractor jobs citing Technical Support in the job title across the Glasgow region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Glasgow

Technical Support
Daily Rate Trend in Glasgow

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support across the Glasgow region.

Technical Support Daily Rate Trend in Glasgow

Technical Support
Hourly Rate Trend in Glasgow

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support across the Glasgow region.

Technical Support Hourly Rate Trend in Glasgow

Technical Support
Top 18 Related IT Skills in Glasgow

For the 6 months to 24 December 2014, IT contractor jobs across the Glasgow region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title.

1 2 (66.67%) Active Directory
1 2 (66.67%) Microsoft App-V
1 2 (66.67%) Application Packaging
1 2 (66.67%) SCCM
2 1 (33.33%) Market Research
2 1 (33.33%) SaaS
2 1 (33.33%) PaaS
2 1 (33.33%) IaaS
2 1 (33.33%) Stakeholder Analysis
2 1 (33.33%) Citrix
2 1 (33.33%) Citrix Certification
2 1 (33.33%) Microsoft Certification
2 1 (33.33%) Project Management
2 1 (33.33%) Stakeholder Management
2 1 (33.33%) SQL
2 1 (33.33%) IIS
2 1 (33.33%) MCSE
2 1 (33.33%) Microsoft

Technical Support
Top Related IT Skills in Glasgow by Category

For the 6 months to 24 December 2014, IT contractor jobs across the Glasgow region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (33.33%) IIS
Cloud Services
1 1 (33.33%) SaaS
1 1 (33.33%) PaaS
1 1 (33.33%) IaaS
Libraries, Frameworks & Software Standards
1 2 (66.67%) Application Packaging
Processes & Methodologies
1 1 (33.33%) Project Management
1 1 (33.33%) Stakeholder Management
1 1 (33.33%) Market Research
1 1 (33.33%) Stakeholder Analysis
Programming Languages
1 1 (33.33%) SQL
Qualifications
1 1 (33.33%) MCSE
1 1 (33.33%) Citrix Certification
1 1 (33.33%) Microsoft Certification
System Software
1 2 (66.67%) Active Directory
1 2 (66.67%) Microsoft App-V
Systems Management
1 2 (66.67%) SCCM
Vendors
1 1 (33.33%) Microsoft
1 1 (33.33%) Citrix