The first table below looks at the demand for the Technical Support role in IT jobs advertised for the Glasgow region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Glasgow region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Technical Support
Rank 88 69 80
Rank change year-on-year
-19 +11
Permanent jobs requiring a Technical Support 7 5 4
As % of all permanent IT jobs located in Glasgow 0.598% 0.590% 0.411%
As % of the Job Titles category 0.633% 0.633% 0.434%
Number of salaries quoted 4 5 2
Average salary £31,250 £27,000 £25,500
Average salary % change year-on-year
+15.74% +5.88%
90% offered a salary of more than £25,800 £23,000 £25,100
10% offered a salary of more than £34,250 £34,800 £25,900
UK excluding London average salary £30,500 £30,000 £29,000
% change year-on-year
+1.66% +3.44%
All Job Titles
Glasgow
Permanent IT job ads with a match in the
Job Titles category
1106 790 921
As % of all permanent IT jobs located in Glasgow 94.45% 93.16% 94.56%
Number of salaries quoted 669 574 725
Average salary £40,000 £37,500 £40,000
Average salary % change year-on-year
+6.66% -6.25%
90% offered a salary of more than £27,500 £25,000 £28,000
10% offered a salary of more than £55,000 £52,500 £53,500
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Technical Support
Scotland

Technical Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support across the Glasgow region as a proportion of the total demand within the Job Titles category.

Glasgow Technical Support Jobs Demand Trend

Technical Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Glasgow region.

Glasgow Technical Support Salary Trend

Technical Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing Technical Support across the Glasgow region over the 3 months to 24 May 2013.

Glasgow Technical Support Salary Histogram

Technical Support
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the Glasgow region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 6 (66.67%) Windows
2 4 (44.44%) Microsoft Certification
2 4 (44.44%) MCSE
3 3 (33.33%) MS Exchange
3 3 (33.33%) SQL Server
3 3 (33.33%) MCP
3 3 (33.33%) Cisco
3 3 (33.33%) Active Directory
3 3 (33.33%) Finance
3 3 (33.33%) VMware
3 3 (33.33%) Windows 7
3 3 (33.33%) Exchange Server 2010
4 2 (22.22%) Network Management
4 2 (22.22%) VMware ESXi
4 2 (22.22%) SQL Server 2005
4 2 (22.22%) VMware ESX
4 2 (22.22%) ITIL
4 2 (22.22%) Firewall
4 2 (22.22%) SQL Server 2000
4 2 (22.22%) Document Management
4 2 (22.22%) VMware Certified Professional (VCP)
4 2 (22.22%) Exchange Server 2003
4 2 (22.22%) Degree
4 2 (22.22%) Fat Client
4 2 (22.22%) VMware Infrastructure
4 2 (22.22%) HP
4 2 (22.22%) EMC
4 2 (22.22%) Cisco Certification
4 2 (22.22%) Microsoft
4 2 (22.22%) CCNA

Technical Support
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the Glasgow region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Development
1 1 (11.11%) SAP Basis
Application Platforms
1 3 (33.33%) MS Exchange
1 3 (33.33%) Exchange Server 2010
2 2 (22.22%) Exchange Server 2003
3 1 (11.11%) Lotus Notes
3 1 (11.11%) Exchange Server 2007
Applications
1 2 (22.22%) MS Excel
2 1 (11.11%) MS Office
Communications & Networking
1 2 (22.22%) Firewall
1 2 (22.22%) SAN
1 2 (22.22%) LAN
1 2 (22.22%) VoIP
1 2 (22.22%) WLAN
1 2 (22.22%) TCP/IP
Database & Business Intelligence
1 3 (33.33%) SQL Server
2 2 (22.22%) SQL Server 2005
2 2 (22.22%) SQL Server 2000
Development Applications
1 1 (11.11%) ChangeMan
General
1 3 (33.33%) Finance
2 1 (11.11%) French Language
2 1 (11.11%) Retail
2 1 (11.11%) Manufacturing
Miscellaneous
1 2 (22.22%) Fat Client
1 2 (22.22%) Foreign Exchange (FX)
1 2 (22.22%) Thin Client
2 1 (11.11%) iPhone
2 1 (11.11%) Mainframe
2 1 (11.11%) Fixed Income
2 1 (11.11%) PDA
Operating Systems
1 6 (66.67%) Windows
2 3 (33.33%) Windows 7
3 2 (22.22%) Windows XP
4 1 (11.11%) UNIX
4 1 (11.11%) Windows Server 2003
4 1 (11.11%) Linux
4 1 (11.11%) Windows Server 2008
4 1 (11.11%) Windows 8
4 1 (11.11%) Windows Server 2012
Processes & Methodologies
1 2 (22.22%) Network Management
1 2 (22.22%) ITIL
1 2 (22.22%) Document Management
2 1 (11.11%) Change Management
2 1 (11.11%) Incident Management
Programming Languages
1 2 (22.22%) VBA
2 1 (11.11%) Java
2 1 (11.11%) SQL
Qualifications
1 4 (44.44%) Microsoft Certification
1 4 (44.44%) MCSE
2 3 (33.33%) MCP
3 2 (22.22%) VMware Certified Professional (VCP)
3 2 (22.22%) Degree
3 2 (22.22%) Cisco Certification
3 2 (22.22%) CCNA
3 2 (22.22%) MCSA
4 1 (11.11%) MCDST
System Software
1 3 (33.33%) Active Directory
2 2 (22.22%) VMware ESXi
2 2 (22.22%) VMware ESX
2 2 (22.22%) VMware Infrastructure
3 1 (11.11%) Terminal Server
Systems Management
1 1 (11.11%) Backup Exec
Vendors
1 3 (33.33%) Cisco
1 3 (33.33%) VMware
2 2 (22.22%) HP
2 2 (22.22%) EMC
2 2 (22.22%) Microsoft
2 2 (22.22%) CommVault
3 1 (11.11%) Oracle
3 1 (11.11%) SAP
3 1 (11.11%) Lotus
3 1 (11.11%) Reuters
3 1 (11.11%) Bloomberg
3 1 (11.11%) Symantec
Glasgow, Lanarkshire
You will be part of the team that takes responsibility of the entire SAP Basis Support and Deployment... SAP Basis Application Support. Database Administration (SQL Server & Oracle) Windows-...
Cathcart Associates Ltd
Salary: £30000 - £35000 per annum + Excellent Benefits Package
Posted: 22 May 2013
Glasgow, Scotland
To provide Windows XP, MS Office, Lotus Notes and industry specific software support and basic user administration as required in order support the user-base... Microsoft Office 2007...
RSG-PLC
Posted: 16 May 2013
Glasgow, Lanarkshire
To provide Windows XP, MS Office, Lotus Notes and industry specific software support and basic user administration as required in order support the user-base... In-depth knowledge...
Sanderson
Posted: 15 May 2013
Glasgow, Scotland
The Company: A unique opportunity to join a growing international software and consultancy company. Their software enables clients to design high quality and innovative buildings whilst minimising the...
Salary: £20000 - £25000 per annum
Posted: 25 May 2013