The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Glasgow region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 12 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
12 Feb 2016
Same period 2015 Same period 2014
Technical Support
Rank 107 88 105
Rank change year-on-year
-19 +17
Permanent jobs requiring a Technical Support 5 3 2
As % of all permanent IT jobs located in Glasgow 0.37% 0.28% 0.17%
As % of the Job Titles category 0.38% 0.29% 0.17%
Number of salaries quoted 4 2 1
Average salary £35,000 £39,500 £30,000
Average salary % change year-on-year
-11.39% +31.66%
UK excluding London average salary £30,000 £32,000 £30,000
% change year-on-year
-6.25% +6.66%
Technical Support
Scotland

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Glasgow region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Glasgow
Permanent IT job ads with a match in the
Job Titles category
1317 1051 1180
As % of all permanent IT jobs located in Glasgow 96.84% 96.69% 97.36%
Number of salaries quoted 828 678 745
Average salary £42,500 £40,000 £42,500
Average salary % change year-on-year
+6.25% -5.88%
90% offered a salary of more than £30,000 £30,000 £31,000
10% offered a salary of more than £59,850 £55,620 £60,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Technical Support
Jobs Demand Trend in Glasgow

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Glasgow region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Glasgow

Technical Support
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Glasgow region.

Technical Support Salary Trend in Glasgow

Technical Support
Salary Histogram in Glasgow

This chart provides a salary histogram for IT jobs citing Technical Support across the Glasgow region over the 3 months to 12 February 2016.

Technical Support Salary Histogram in Glasgow

Technical Support
Top 30 Related IT Skills in Glasgow

For the 6 months to 12 February 2016, IT jobs across the Glasgow region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 3 (42.86%) Unix
1 3 (42.86%) LAN
1 3 (42.86%) Cisco
1 3 (42.86%) WAN
1 3 (42.86%) OSPF
1 3 (42.86%) BGP
1 3 (42.86%) EIGRP
1 3 (42.86%) JD Edwards
2 2 (28.57%) Office 365
2 2 (28.57%) BT
2 2 (28.57%) Disaster Recovery
2 2 (28.57%) Telecoms
2 2 (28.57%) Cisco Certification
2 2 (28.57%) Microsoft Certification
2 2 (28.57%) Microsoft
2 2 (28.57%) CCNP
2 2 (28.57%) CCNA
2 2 (28.57%) MS Office
2 2 (28.57%) Broadband
2 2 (28.57%) RIP
2 2 (28.57%) Windows
2 2 (28.57%) Linux
2 2 (28.57%) MS Excel
2 2 (28.57%) ERP
2 2 (28.57%) Multicast
2 2 (28.57%) WebEx
2 2 (28.57%) Business Continuity
3 1 (14.29%) SOA
3 1 (14.29%) Perl
3 1 (14.29%) Oracle

Technical Support
Top Related IT Skills in Glasgow by Category

For the 6 months to 12 February 2016, IT jobs across the Glasgow region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (14.29%) Oracle UPK
Applications
1 2 (28.57%) MS Excel
1 2 (28.57%) MS Office
Business Applications
1 1 (14.29%) JDE EnterpriseOne
Cloud Services
1 2 (28.57%) Office 365
Communications & Networking
1 3 (42.86%) BGP
1 3 (42.86%) EIGRP
1 3 (42.86%) LAN
1 3 (42.86%) OSPF
1 3 (42.86%) WAN
2 2 (28.57%) Broadband
2 2 (28.57%) Multicast
2 2 (28.57%) RIP
2 2 (28.57%) WebEx
3 1 (14.29%) Cisco Nexus
3 1 (14.29%) DHCP
3 1 (14.29%) DNS
3 1 (14.29%) Firewall
3 1 (14.29%) MPLS
3 1 (14.29%) Network Security
3 1 (14.29%) SSL
3 1 (14.29%) TCP/IP
3 1 (14.29%) VoIP
3 1 (14.29%) VPN
3 1 (14.29%) Wireless
Database & Business Intelligence
1 1 (14.29%) DB2
1 1 (14.29%) SQL Server
General
1 2 (28.57%) Telecoms
2 1 (14.29%) Finance
Miscellaneous
1 1 (14.29%) AS400
Operating Systems
1 3 (42.86%) Unix
2 2 (28.57%) Linux
2 2 (28.57%) Windows
Processes & Methodologies
1 2 (28.57%) Business Continuity
1 2 (28.57%) Disaster Recovery
1 2 (28.57%) ERP
2 1 (14.29%) Network Management
2 1 (14.29%) SOA
Programming Languages
1 1 (14.29%) Perl
Qualifications
1 2 (28.57%) CCNA
1 2 (28.57%) CCNP
1 2 (28.57%) Cisco Certification
1 2 (28.57%) Microsoft Certification
Vendors
1 3 (42.86%) Cisco
1 3 (42.86%) JD Edwards
2 2 (28.57%) BT
2 2 (28.57%) Microsoft
3 1 (14.29%) CheckPoint
3 1 (14.29%) Fortinet
3 1 (14.29%) HP
3 1 (14.29%) Juniper
3 1 (14.29%) Oracle