The table below looks at the statistics for the Technical Support role in IT contracts advertised for the Scotland region. Included is a guide to the average contractor rates offered in IT contracts that have cited Technical Support in their job title over the 3 months to 20 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
20 Oct 2014
Same period 2013 Same period 2012
Technical Support
Rank 118 107 103
Rank change year-on-year
-11 -4
Contract jobs requiring a Technical Support 10 14 10
As % of all contract IT jobs located in Scotland 0.36% 0.55% 0.39%
As % of the Job Titles category 0.39% 0.59% 0.42%
Number of daily rates quoted 6 3 5
Average daily rate
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£160 £190 £263
Average daily rate % change year-on-year
-15.78% -27.61%
90% offered a daily rate of more than £131 £128 £220
10% offered a daily rate of more than £305 £278 £360
UK excluding London average daily rate £225 £230 £250
% change year-on-year
-2.17% -8.00%
Number of hourly rates quoted 0 0 4
Average hourly rate - - £14.00
UK excluding London average hourly rate £16.50 £14.00 £12.00
% change year-on-year
+17.85% +16.66%
Technical Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Scotland region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Scotland
Contract IT job ads with a match in the
Job Titles category
2586 2370 2370
As % of all contract IT jobs located in Scotland 93.46% 93.01% 93.56%
Number of daily rates quoted 1406 1134 1150
Average daily rate £375 £350 £325
Average daily rate % change year-on-year
+7.14% +7.69%
90% offered a daily rate of more than £230 £225 £198
10% offered a daily rate of more than £500 £480 £450
UK excluding London average daily rate £363 £350 £350
% change year-on-year
+3.57% -
Number of hourly rates quoted 59 93 118
Average hourly rate £17.00 £17.00 £16.72
Average hourly rate % change year-on-year
- +1.67%
90% offered a hourly rate of more than £11.00 £9.50 £12.00
10% offered a hourly rate of more than £42.50 £35.00 £40.00
UK excluding London average hourly rate £16.50 £16.20 £17.50
% change year-on-year
+1.85% -7.42%

Technical Support
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of IT contractor jobs citing Technical Support in the job title across the Scotland region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Scotland

Technical Support
Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support across the Scotland region.

Technical Support Daily Rate Trend in Scotland

Technical Support
Daily Rate Histogram in Scotland

This chart provides a histogram of daily rates quoted in contract IT jobs citing Technical Support across the Scotland region over the 3 months to 20 October 2014.

Technical Support Daily Rate Histogram in Scotland

Technical Support
Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support across the Scotland region.

Technical Support Hourly Rate Trend in Scotland

Technical Support
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Technical Support within the Scotland region over the 3 months to 20 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh -3 4 £170 +51.11% 2
Aberdeen - 1 - -
Dundee - - - -
Stirling - - - -
Scottish Borders - - - -
Technical Support
UK

Technical Support
Top 30 Related IT Skills in Scotland

For the 6 months to 20 October 2014, IT contractor jobs across the Scotland region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title.

1 14 (58.33%) Windows
2 10 (41.67%) Active Directory
3 6 (25.00%) Microsoft
3 6 (25.00%) Windows 7
4 5 (20.83%) SCCM
5 4 (16.67%) Finance
5 4 (16.67%) Stakeholder Management
5 4 (16.67%) Microsoft App-V
5 4 (16.67%) MS Office
6 3 (12.50%) ITIL
6 3 (12.50%) IBM Notes
6 3 (12.50%) Lotus
6 3 (12.50%) Symantec
6 3 (12.50%) VMware
6 3 (12.50%) VMware Infrastructure
6 3 (12.50%) Banking
7 2 (8.33%) Data Management
7 2 (8.33%) Incident Management
7 2 (8.33%) VLAN
7 2 (8.33%) Fortinet
7 2 (8.33%) LANDesk
7 2 (8.33%) Application Packaging
7 2 (8.33%) Performance Management
7 2 (8.33%) Android
7 2 (8.33%) iPhone
7 2 (8.33%) Windows Server 2008
7 2 (8.33%) SaaS
7 2 (8.33%) PaaS
7 2 (8.33%) VMware ESXi
7 2 (8.33%) IaaS

Technical Support
Top Related IT Skills in Scotland by Category

For the 6 months to 20 October 2014, IT contractor jobs across the Scotland region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (12.50%) IBM Notes
2 1 (4.17%) IIS
Applications
1 4 (16.67%) MS Office
Cloud Services
1 2 (8.33%) SaaS
1 2 (8.33%) PaaS
1 2 (8.33%) IaaS
Communications & Networking
1 2 (8.33%) VPN
1 2 (8.33%) Firewall
1 2 (8.33%) VLAN
2 1 (4.17%) NAS
2 1 (4.17%) SSL
2 1 (4.17%) SAN
2 1 (4.17%) DHCP
2 1 (4.17%) SNMP
2 1 (4.17%) TCP/IP
General
1 4 (16.67%) Finance
2 3 (12.50%) Banking
3 1 (4.17%) German Language
3 1 (4.17%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (8.33%) Application Packaging
Miscellaneous
1 2 (8.33%) NHS
1 2 (8.33%) iPhone
1 2 (8.33%) Analytical Skills
2 1 (4.17%) Enterprise Software
2 1 (4.17%) Mainframe
2 1 (4.17%) GIS
2 1 (4.17%) Device Driver
2 1 (4.17%) IVR
2 1 (4.17%) IBM Mainframe
Operating Systems
1 14 (58.33%) Windows
2 6 (25.00%) Windows 7
3 2 (8.33%) Linux
3 2 (8.33%) Android
3 2 (8.33%) Windows Server 2008
4 1 (4.17%) Windows Server 2003
4 1 (4.17%) Apple iOS
4 1 (4.17%) UNIX
Processes & Methodologies
1 4 (16.67%) Stakeholder Management
2 3 (12.50%) ITIL
3 2 (8.33%) Incident Management
3 2 (8.33%) Performance Management
3 2 (8.33%) Data Management
3 2 (8.33%) Project Management
3 2 (8.33%) Service Management
4 1 (4.17%) Service Delivery
4 1 (4.17%) Change Management
4 1 (4.17%) Data Analysis
4 1 (4.17%) Supplier Management
4 1 (4.17%) Market Research
4 1 (4.17%) Stakeholder Analysis
4 1 (4.17%) Web Development
4 1 (4.17%) UML
4 1 (4.17%) CRM
Programming Languages
1 1 (4.17%) Java
1 1 (4.17%) JavaScript
1 1 (4.17%) PHP
1 1 (4.17%) SQL
Qualifications
1 2 (8.33%) Microsoft Certification
2 1 (4.17%) MCTS
2 1 (4.17%) SC Cleared
2 1 (4.17%) Security Cleared
2 1 (4.17%) MCP
2 1 (4.17%) MCSE
2 1 (4.17%) Citrix Certification
Quality Assurance & Compliance
1 1 (4.17%) SLA
System Software
1 10 (41.67%) Active Directory
2 4 (16.67%) Microsoft App-V
3 3 (12.50%) VMware Infrastructure
4 2 (8.33%) VMware ESXi
5 1 (4.17%) Firmware
5 1 (4.17%) XenApp
5 1 (4.17%) XenDesktop
Systems Management
1 5 (20.83%) SCCM
2 2 (8.33%) Norton AntiVirus
3 1 (4.17%) NetBackup
3 1 (4.17%) SCOM
3 1 (4.17%) Symantec Endpoint Protection
3 1 (4.17%) MOM
3 1 (4.17%) OpenView Configuration Management
3 1 (4.17%) BMC PATROL
3 1 (4.17%) Control-M
Vendors
1 6 (25.00%) Microsoft
2 3 (12.50%) Lotus
2 3 (12.50%) Symantec
2 3 (12.50%) VMware
3 2 (8.33%) Fortinet
3 2 (8.33%) LANDesk
3 2 (8.33%) Apple
3 2 (8.33%) Cisco
3 2 (8.33%) Citrix
4 1 (4.17%) Genesys
4 1 (4.17%) BMC
4 1 (4.17%) IBM
4 1 (4.17%) Lumension
4 1 (4.17%) AppSense
4 1 (4.17%) Unisys
Glasgow
Hays IT - Uk Posting account
Rate: £300 - £340 per day
Posted: 4 days ago
Edinburgh, Midlothian
Certes Computing Ltd
Rate: £300 - £320 per day
Posted: 5 days ago