Technical Support Contracts in Scotland

Technical Support
UK > Scotland

The median Technical Support daily rate in Scotland is £175 according to job vacancies posted during the 6 months to 9 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
9 May 2024
Same period 2023 Same period 2022
Rank 129 166 154
Rank change year-on-year +37 -12 +8
Contract jobs requiring a Technical Support 2 6 10
As % of all contract jobs advertised in Scotland 0.092% 0.22% 0.29%
As % of the Job Titles category 0.097% 0.23% 0.30%
Number of daily rates quoted 1 5 3
10th Percentile - - £171
25th Percentile £163 - £173
Median daily rate (50th Percentile) £175 £120 £175
Median % change year-on-year +45.83% -31.43% -15.66%
75th Percentile £188 £130 £238
90th Percentile - £142 £275
UK median daily rate £205 £210 £263
% change year-on-year -2.38% -20.00% +5.00%
Number of hourly rates quoted 1 0 0
Median hourly rate £11.86 - -
UK median hourly rate £17.45 £21.11 £18.76
% change year-on-year -17.34% +12.53% +50.08%

All Contract IT Job Vacancies
Scotland

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Scotland. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Scotland with a recognized job title 2,056 2,634 3,293
% of contract IT jobs with a recognized job title 94.44% 95.40% 95.75%
Number of daily rates quoted 1,256 1,883 2,333
10th Percentile £200 £233 £213
25th Percentile £363 £400 £381
Median daily rate (50th Percentile) £475 £475 £463
Median % change year-on-year - +2.70% +8.82%
75th Percentile £575 £555 £550
90th Percentile £650 £650 £625
UK median daily rate £525 £540 £525
% change year-on-year -2.78% +2.86% +10.53%
Number of hourly rates quoted 112 45 52
10th Percentile £12.31 £12.90 £14.65
25th Percentile £16.19 £14.50 £17.50
Median hourly rate £27.90 £21.75 £26.85
Median % change year-on-year +28.25% -18.99% -28.40%
75th Percentile £60.00 £58.75 £47.97
90th Percentile £66.00 £67.13 £54.25
UK median hourly rate £36.65 £45.00 £23.91
% change year-on-year -18.56% +88.21% +6.27%

Technical Support
Job Vacancy Trend in Scotland

Job postings that featured Technical Support in the job title as a proportion of all IT jobs advertised in Scotland.

Job vacancy trend for Technical Support in Scotland

Technical Support
Contractor Daily Rate Trend in Scotland

3-month moving average daily rate quoted in jobs citing Technical Support in Scotland.

Daily rate trend for Technical Support in Scotland

Technical Support
Contractor Hourly Rate Trend in Scotland

3-month moving average hourly rates quoted in jobs citing Technical Support in Scotland.

Hourly rate trend for Technical Support in Scotland

Technical Support
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support within the Scotland region over the 6 months to 9 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Edinburgh +32 1 - - 1
Glasgow +12 1 £175 +16.67% 1
Technical Support
UK

Technical Support Skill Set
Top 20 Co-occurring Skills and Capabilities in Scotland

For the 6 months to 9 May 2024, Technical Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Scotland region featuring Technical Support in the job title.

1 2 (100.00%) Problem-Solving
2 1 (50.00%) Social Skills
2 1 (50.00%) Customer Experience
2 1 (50.00%) Microsoft Office
2 1 (50.00%) Windows
2 1 (50.00%) CRM
2 1 (50.00%) Microsoft
2 1 (50.00%) Active Directory
2 1 (50.00%) Firmware
2 1 (50.00%) French Language
2 1 (50.00%) German Language
2 1 (50.00%) Italian Language
2 1 (50.00%) Spanish Language
2 1 (50.00%) Microsoft 365
2 1 (50.00%) Mentoring
2 1 (50.00%) Analytical Skills
2 1 (50.00%) Entra ID
2 1 (50.00%) Ticket Management
2 1 (50.00%) Windows 10
2 1 (50.00%) Windows Server

Technical Support Skill Set
Co-occurring Skills and Capabilities in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (50.00%) Microsoft Office
Cloud Services
1 1 (50.00%) Entra ID
1 1 (50.00%) Microsoft 365
General
1 1 (50.00%) Analytical Skills
1 1 (50.00%) French Language
1 1 (50.00%) German Language
1 1 (50.00%) Italian Language
1 1 (50.00%) Social Skills
1 1 (50.00%) Spanish Language
Operating Systems
1 1 (50.00%) Windows
1 1 (50.00%) Windows 10
1 1 (50.00%) Windows Server
Processes & Methodologies
1 2 (100.00%) Problem-Solving
2 1 (50.00%) CRM
2 1 (50.00%) Customer Experience
2 1 (50.00%) Mentoring
2 1 (50.00%) Ticket Management
System Software
1 1 (50.00%) Active Directory
1 1 (50.00%) Firmware
Vendors
1 1 (50.00%) Microsoft