The statistics below represent IT contracts advertised across the Scotland region that had Technical Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 24 June 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
24 Jun 2016
Same period 2015 Same period 2014
Technical Support
Rank 150 134 115
Rank change year-on-year
-16 -19
Contract jobs requiring a Technical Support 5 1 16
As % of all contract IT jobs located in Scotland 0.17% 0.033% 0.59%
As % of the Job Titles category 0.18% 0.034% 0.63%
Number of daily rates quoted 2 0 3
Median daily rate £175 - £275
90% offered a daily rate of more than £155 - £175
10% offered a daily rate of more than £195 - £315
UK excluding London median daily rate £255 £263 £225
% change year-on-year
-2.85% +16.66%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £17.50 £14.25 £20.00
% change year-on-year
+22.80% -28.75%
Technical Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Scotland region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Scotland
Contract IT job ads with a match in the
Job Titles category
2719 2904 2550
As % of all contract IT jobs located in Scotland 92.70% 95.34% 93.27%
Number of daily rates quoted 1521 1502 1405
Median daily rate £370 £350 £365
Median daily rate % change year-on-year
+5.71% -4.10%
90% offered a daily rate of more than £230 £250 £240
10% offered a daily rate of more than £500 £473 £475
UK excluding London median daily rate £398 £368 £350
% change year-on-year
+8.16% +5.00%
Number of hourly rates quoted 58 87 74
Median hourly rate £14.93 £20.00 £18.00
Median hourly rate % change year-on-year
-25.37% +11.11%
90% offered a hourly rate of more than £9.50 £10.00 £11.00
10% offered a hourly rate of more than £42.70 £40.00 £32.00
UK excluding London median hourly rate £17.45 £16.14 £16.50
% change year-on-year
+8.11% -2.18%

Technical Support
Jobs Demand Trend in Scotland

The demand trend of IT contracts across the Scotland region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in Scotland

Technical Support
Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support across the Scotland region.

Technical Support Daily Rate Trend in Scotland

Technical Support
Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support across the Scotland region.

Technical Support Hourly Rate Trend in Scotland

Technical Support
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support within the Scotland region over the 3 months to 24 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh -9 3 - -
Glasgow - 1 £150 - 1
North Lanarkshire - 1 £200 -
Technical Support
UK

Technical Support Skill Set
Top 30 Related IT Skills in Scotland

For the 6 months to 24 June 2016, Technical Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Scotland region featuring Technical Support in the job title.

1 7 (46.67%) Windows
2 6 (40.00%) Microsoft
2 6 (40.00%) Active Directory
2 6 (40.00%) Finance
3 4 (26.67%) Citrix
3 4 (26.67%) SCCM
3 4 (26.67%) Windows Server 2008
4 3 (20.00%) XenApp
4 3 (20.00%) Windows 7
4 3 (20.00%) WSUS
4 3 (20.00%) Banking
4 3 (20.00%) MS Office
5 2 (13.33%) ITIL
5 2 (13.33%) MCP
5 2 (13.33%) VBScript
5 2 (13.33%) SQL Server
5 2 (13.33%) HP
5 2 (13.33%) MS Excel
5 2 (13.33%) CRM
5 2 (13.33%) Client/Server
5 2 (13.33%) MS Exchange
5 2 (13.33%) VPN
5 2 (13.33%) Service Management
5 2 (13.33%) ITIL Certification
5 2 (13.33%) NetApp
5 2 (13.33%) Thin Client
5 2 (13.33%) Terminal Services
5 2 (13.33%) Project Management
5 2 (13.33%) VMware
5 2 (13.33%) VMware ESX

Technical Support Skill Set
Top Related IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (13.33%) Exchange Server 2010
1 2 (13.33%) MS Exchange
Applications
1 3 (20.00%) MS Office
2 2 (13.33%) MS Excel
Business Applications
1 2 (13.33%) assyst
1 2 (13.33%) Dynamics CRM
1 2 (13.33%) Dynamics NAV
Communications & Networking
1 2 (13.33%) NetScaler
1 2 (13.33%) VPN
2 1 (6.67%) Cisco IPT
2 1 (6.67%) IP Telephony
Database & Business Intelligence
1 2 (13.33%) SQL Server
General
1 6 (40.00%) Finance
2 3 (20.00%) Banking
3 1 (6.67%) Investment Banking
3 1 (6.67%) Telecoms
Miscellaneous
1 2 (13.33%) Analytical Skills
1 2 (13.33%) Client/Server
1 2 (13.33%) Clustering
1 2 (13.33%) Fat Client
1 2 (13.33%) Thin Client
Operating Systems
1 7 (46.67%) Windows
2 4 (26.67%) Windows Server 2008
3 3 (20.00%) Windows 7
4 2 (13.33%) Windows Server
4 2 (13.33%) Windows Server 2012
5 1 (6.67%) Windows 8
Processes & Methodologies
1 2 (13.33%) Application Packaging
1 2 (13.33%) CRM
1 2 (13.33%) Incident Management
1 2 (13.33%) ITIL
1 2 (13.33%) Project Management
1 2 (13.33%) Service Management
2 1 (6.67%) Change Management
2 1 (6.67%) Release Management
2 1 (6.67%) Service Delivery
2 1 (6.67%) Time Management
2 1 (6.67%) User Acceptance Testing
Programming Languages
1 2 (13.33%) PowerShell
1 2 (13.33%) VBScript
Qualifications
1 2 (13.33%) ITIL Certification
1 2 (13.33%) MCP
2 1 (6.67%) CCNA
2 1 (6.67%) Cisco Certification
Quality Assurance & Compliance
1 2 (13.33%) Disclosure Scotland
2 1 (6.67%) QA
2 1 (6.67%) SLA
System Software
1 6 (40.00%) Active Directory
2 3 (20.00%) XenApp
3 2 (13.33%) Terminal Services
3 2 (13.33%) VMware ESX
3 2 (13.33%) VMware Infrastructure
3 2 (13.33%) XenDesktop
Systems Management
1 4 (26.67%) SCCM
2 3 (20.00%) WSUS
3 2 (13.33%) Microsoft Clustering
4 1 (6.67%) SCOM
Vendors
1 6 (40.00%) Microsoft
2 4 (26.67%) Citrix
3 2 (13.33%) HP
3 2 (13.33%) NetApp
3 2 (13.33%) VMware
4 1 (6.67%) Cisco
4 1 (6.67%) Siemens
4 1 (6.67%) Twitter
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