The table below looks at the statistics for the 2nd Line Support role in IT contracts advertised for the Gloucestershire region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 22 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Dec 2014
Same period 2013 Same period 2012
Second Line Support
Rank 49 29 40
Rank change year-on-year
-20 +11
Contract jobs requiring a 2nd Line Support 8 13 9
As % of all contract IT jobs located in Gloucestershire 1.57% 4.50% 2.28%
As % of the Job Titles category 1.65% 4.68% 2.45%
Number of daily rates quoted 2 2 3
Average daily rate
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£115 £128 £312
Average daily rate % change year-on-year
-9.80% -59.13%
90% offered a daily rate of more than £99 £118 £170
10% offered a daily rate of more than £131 £138 £315
UK excluding London average daily rate £160 £150 £140
% change year-on-year
+6.66% +7.14%
Number of hourly rates quoted 3 7 1
Average hourly rate £11.50 £19.50 £11.50
Average hourly rate % change year-on-year
-41.02% +69.56%
UK excluding London average hourly rate £13.80 £14.25 £14.00
% change year-on-year
-3.15% +1.78%
2nd Line Support
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Gloucestershire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Gloucestershire
Contract IT job ads with a match in the
Job Titles category
484 278 368
As % of all contract IT jobs located in Gloucestershire 94.72% 96.19% 93.16%
Number of daily rates quoted 259 131 159
Average daily rate £400 £315 £350
Average daily rate % change year-on-year
+26.98% -10.00%
90% offered a daily rate of more than £254 £200 £245
10% offered a daily rate of more than £499 £450 £496
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 46 39 45
Average hourly rate £22.50 £18.25 £37.00
Average hourly rate % change year-on-year
+23.28% -50.67%
90% offered a hourly rate of more than £11.00 £12.20 £17.00
10% offered a hourly rate of more than £44.50 £30.50 £53.55
UK excluding London average hourly rate £16.00 £17.00 £18.00
% change year-on-year
-5.88% -5.55%

2nd Line Support
Jobs Demand Trend in Gloucestershire

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the Gloucestershire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Gloucestershire

2nd Line Support
Daily Rate Trend in Gloucestershire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the Gloucestershire region.

2nd Line Support Daily Rate Trend in Gloucestershire

2nd Line Support
Hourly Rate Trend in Gloucestershire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the Gloucestershire region.

2nd Line Support Hourly Rate Trend in Gloucestershire

2nd Line Support
Contract Job Locations in Gloucestershire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support within the Gloucestershire region over the 3 months to 22 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gloucester - 2 £95 - 1
Cheltenham -20 1 £135 +17.39%
Tewkesbury - - - -
2nd Line Support
South West

2nd Line Support
Top 30 Related IT Skills in Gloucestershire

For the 6 months to 22 December 2014, IT contractor jobs across the Gloucestershire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 13 (72.22%) Windows
2 10 (55.56%) Microsoft
3 9 (50.00%) Active Directory
4 7 (38.89%) Citrix
5 6 (33.33%) Windows 7
6 5 (27.78%) MS Office
6 5 (27.78%) VMware
7 3 (16.67%) Windows XP
7 3 (16.67%) Finance
8 2 (11.11%) MS Exchange
8 2 (11.11%) LAN
8 2 (11.11%) WAN
8 2 (11.11%) Internet
8 2 (11.11%) Firewall
8 2 (11.11%) Windows Server 2008
9 1 (5.56%) SQL
9 1 (5.56%) IIS
9 1 (5.56%) ODBC
9 1 (5.56%) MS Excel
9 1 (5.56%) MS Access
9 1 (5.56%) SharePoint
9 1 (5.56%) PDA
9 1 (5.56%) Incident Management
9 1 (5.56%) Exchange Server 2003
9 1 (5.56%) Exchange Server 2007
9 1 (5.56%) VMware Infrastructure
9 1 (5.56%) Hyper-V
9 1 (5.56%) XenApp
9 1 (5.56%) Amazon AWS
9 1 (5.56%) Lync

2nd Line Support
Top Related IT Skills in Gloucestershire by Category

For the 6 months to 22 December 2014, IT contractor jobs across the Gloucestershire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (11.11%) MS Exchange
2 1 (5.56%) Exchange Server 2003
2 1 (5.56%) Exchange Server 2007
2 1 (5.56%) Lync
2 1 (5.56%) Exchange Server 2010
2 1 (5.56%) IIS
2 1 (5.56%) SharePoint
Applications
1 5 (27.78%) MS Office
2 1 (5.56%) MS Excel
Cloud Services
1 1 (5.56%) Amazon AWS
1 1 (5.56%) Office 365
Communications & Networking
1 2 (11.11%) LAN
1 2 (11.11%) WAN
1 2 (11.11%) Internet
1 2 (11.11%) Firewall
Database & Business Intelligence
1 1 (5.56%) MS Access
General
1 3 (16.67%) Finance
Libraries, Frameworks & Software Standards
1 1 (5.56%) ODBC
Miscellaneous
1 1 (5.56%) PDA
Operating Systems
1 13 (72.22%) Windows
2 6 (33.33%) Windows 7
3 3 (16.67%) Windows XP
4 2 (11.11%) Windows Server 2008
5 1 (5.56%) Windows Server 2012
Processes & Methodologies
1 1 (5.56%) Incident Management
Programming Languages
1 1 (5.56%) SQL
System Software
1 9 (50.00%) Active Directory
2 1 (5.56%) VMware Infrastructure
2 1 (5.56%) Hyper-V
2 1 (5.56%) XenApp
Vendors
1 10 (55.56%) Microsoft
2 7 (38.89%) Citrix
3 5 (27.78%) VMware