The table below looks at the statistics for Customer Engagement skills in IT contracts advertised for the Gloucestershire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Customer Engagement over the 3 months to 13 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
13 Feb 2016
Same period 2015 Same period 2014
Customer Engagement
Rank 50 54 41
Rank change year-on-year
+4 -13
Contract jobs citing Customer Engagement 2 1 1
As % of all contract IT jobs located in Gloucestershire 0.45% 0.20% 0.33%
As % of the Processes & Methodologies category 0.57% 0.28% 0.47%
Number of daily rates quoted 2 1 1
Average daily rate £308 £700 £300
Average daily rate % change year-on-year
-56.07% +133.33%
UK excluding London average daily rate £400 £425 £338
% change year-on-year
-5.88% +25.92%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £40.75 £21.58 -
% change year-on-year
+88.83% -
Customer Engagement
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Gloucestershire region.

Processes & Methodologies Category
Gloucestershire
Contract IT job ads with a match in the
Processes & Methodologies category
349 359 212
As % of all contract IT jobs located in Gloucestershire 78.25% 71.80% 69.74%
Number of daily rates quoted 198 220 105
Average daily rate £418 £400 £400
Average daily rate % change year-on-year
+4.37% -
90% offered a daily rate of more than £300 £310 £268
10% offered a daily rate of more than £513 £498 £500
UK excluding London average daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 26 25 16
Average hourly rate £27.50 £40.00 £14.00
Average hourly rate % change year-on-year
-31.25% +185.71%
90% offered a hourly rate of more than £20.00 £27.50 £12.88
10% offered a hourly rate of more than £46.20 £44.00 £45.00
UK excluding London average hourly rate £40.00 £27.79 £27.50
% change year-on-year
+43.93% +1.05%

Customer Engagement
Jobs Demand Trend in Gloucestershire

This chart provides a 3-month moving total of IT contractor jobs citing Customer Engagement across the Gloucestershire region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Gloucestershire

Customer Engagement
Daily Rate Trend in Gloucestershire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Engagement across the Gloucestershire region.

Customer Engagement Daily Rate Trend in Gloucestershire

Customer Engagement
Top 10 Related IT Skills in Gloucestershire

For the 6 months to 13 February 2016, IT contractor jobs across the Gloucestershire region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Engagement.

1 2 (100.00%) Windows
1 2 (100.00%) Microsoft
1 2 (100.00%) Active Directory
1 2 (100.00%) Windows Server 2003
1 2 (100.00%) Finance
1 2 (100.00%) Stakeholder Management
1 2 (100.00%) VMware
1 2 (100.00%) Windows Server 2012
1 2 (100.00%) Server Building
1 2 (100.00%) Windows Server

Customer Engagement
Top Related IT Skills in Gloucestershire by Category

For the 6 months to 13 February 2016, IT contractor jobs across the Gloucestershire region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

General
1 2 (100.00%) Finance
Job Titles
1 2 (100.00%) Analyst
1 2 (100.00%) Infrastructure Analyst
1 2 (100.00%) Wintel Analyst
Operating Systems
1 2 (100.00%) Windows
1 2 (100.00%) Windows Server
1 2 (100.00%) Windows Server 2003
1 2 (100.00%) Windows Server 2012
Processes & Methodologies
1 2 (100.00%) Server Building
1 2 (100.00%) Stakeholder Management
System Software
1 2 (100.00%) Active Directory
Vendors
1 2 (100.00%) Microsoft
1 2 (100.00%) VMware