The statistics below represent IT contracts advertised across the Hertfordshire region that had 2nd Line Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 3 May 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
3 May 2016
Same period 2015 Same period 2014
Second Line Support
Rank 40 51 48
Rank change year-on-year
+11 -3
Contract jobs requiring a 2nd Line Support 18 19 21
As % of all contract IT jobs located in Hertfordshire 2.53% 2.66% 2.71%
As % of the Job Titles category 2.64% 2.84% 2.91%
Number of daily rates quoted 8 4 7
Median daily rate £148 £175 £160
Median daily rate % change year-on-year
-15.71% +9.37%
90% offered a daily rate of more than £120 £143 £146
10% offered a daily rate of more than £260 £250 £164
UK excluding London median daily rate £150 £155 £140
% change year-on-year
-3.22% +10.71%
Number of hourly rates quoted 5 9 2
Median hourly rate £14.00 £14.85 £19.25
Median hourly rate % change year-on-year
-5.72% -22.85%
90% offered a hourly rate of more than £13.00 £9.20 £17.85
10% offered a hourly rate of more than £14.80 £17.60 £20.65
UK excluding London median hourly rate £13.50 £14.68 £14.50
% change year-on-year
-8.00% +1.20%
2nd Line Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Hertfordshire
Contract IT job ads with a match in the
Job Titles category
682 670 721
As % of all contract IT jobs located in Hertfordshire 95.79% 93.71% 92.91%
Number of daily rates quoted 327 345 367
Median daily rate £400 £400 £360
Median daily rate % change year-on-year
- +11.11%
90% offered a daily rate of more than £220 £225 £190
10% offered a daily rate of more than £515 £500 £475
UK excluding London median daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 33 41 46
Median hourly rate £13.00 £14.85 £22.00
Median hourly rate % change year-on-year
-12.45% -32.50%
90% offered a hourly rate of more than £7.85 £9.25 £12.30
10% offered a hourly rate of more than £46.95 £34.00 £37.00
UK excluding London median hourly rate £18.28 £17.00 £17.00
% change year-on-year
+7.50% -

2nd Line Support
Jobs Demand Trend in Hertfordshire

The demand trend of IT contracts across the Hertfordshire region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Hertfordshire

2nd Line Support
Daily Rate Trend in Hertfordshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the Hertfordshire region.

2nd Line Support Daily Rate Trend in Hertfordshire

2nd Line Support
Daily Rate Histogram in Hertfordshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support across the Hertfordshire region over the 3 months to 3 May 2016.

2nd Line Support Daily Rate Histogram in Hertfordshire

2nd Line Support
Hourly Rate Trend in Hertfordshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the Hertfordshire region.

2nd Line Support Hourly Rate Trend in Hertfordshire

2nd Line Support
Contract Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support within the Hertfordshire region over the 3 months to 3 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford +15 6 £120 -
Stevenage -3 4 £260 +36.84%
Hemel Hempstead - 3 £205 -
Broxbourne - 1 £170 -
2nd Line Support
East of England

2nd Line Support Skill Set
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 3 May 2016, 2nd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Hertfordshire region featuring 2nd Line Support in the job title.

1 14 (56.00%) Windows
2 12 (48.00%) Active Directory
3 10 (40.00%) MS Office
3 10 (40.00%) Windows 7
4 9 (36.00%) Microsoft
5 8 (32.00%) MS Excel
6 7 (28.00%) MS Exchange
7 6 (24.00%) Windows Server
8 5 (20.00%) Citrix
8 5 (20.00%) Windows Server 2008
9 4 (16.00%) SLA
9 4 (16.00%) Office 365
10 3 (12.00%) Windows Server 2012
10 3 (12.00%) Cisco
10 3 (12.00%) Time Management
10 3 (12.00%) SC Cleared
10 3 (12.00%) Security Cleared
10 3 (12.00%) XenApp
10 3 (12.00%) XenServer
10 3 (12.00%) XenDesktop
11 2 (8.00%) Incident Management
11 2 (8.00%) Symantec
11 2 (8.00%) Remedy
11 2 (8.00%) Cisco Certification
11 2 (8.00%) CCNP
11 2 (8.00%) ITIL
11 2 (8.00%) LAN
11 2 (8.00%) WAN
11 2 (8.00%) TCP/IP
11 2 (8.00%) NetScaler

2nd Line Support Skill Set
Top Related IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (28.00%) MS Exchange
2 1 (4.00%) Confluence
2 1 (4.00%) Exchange Server 2003
2 1 (4.00%) Exchange Server 2010
2 1 (4.00%) Office Communications Server
2 1 (4.00%) SharePoint
2 1 (4.00%) Skype for Business
Applications
1 10 (40.00%) MS Office
2 8 (32.00%) MS Excel
Cloud Services
1 4 (16.00%) Office 365
Communications & Networking
1 2 (8.00%) LAN
1 2 (8.00%) NetScaler
1 2 (8.00%) TCP/IP
1 2 (8.00%) WAN
2 1 (4.00%) Intranet
2 1 (4.00%) Network Security
2 1 (4.00%) VPN
Database & Business Intelligence
1 1 (4.00%) SQL Server
General
1 1 (4.00%) Aerospace
1 1 (4.00%) Manufacturing
Miscellaneous
1 1 (4.00%) Digital Media
Operating Systems
1 14 (56.00%) Windows
2 10 (40.00%) Windows 7
3 6 (24.00%) Windows Server
4 5 (20.00%) Windows Server 2008
5 3 (12.00%) Windows Server 2012
6 1 (4.00%) Windows 10
6 1 (4.00%) Windows XP
Processes & Methodologies
1 3 (12.00%) Time Management
2 2 (8.00%) Incident Management
2 2 (8.00%) ITIL
2 2 (8.00%) Server Virtualisation
3 1 (4.00%) CRM
3 1 (4.00%) ERP
3 1 (4.00%) Infrastructure Management
3 1 (4.00%) Migration
3 1 (4.00%) Mobile Device Management
3 1 (4.00%) Performance Optimisation
3 1 (4.00%) Software Engineering
3 1 (4.00%) Web Development
Programming Languages
1 1 (4.00%) Java
1 1 (4.00%) JavaScript
1 1 (4.00%) PHP
1 1 (4.00%) SQL
Qualifications
1 3 (12.00%) SC Cleared
1 3 (12.00%) Security Cleared
2 2 (8.00%) CCNP
2 2 (8.00%) Cisco Certification
2 2 (8.00%) DBS Check
3 1 (4.00%) CCA
3 1 (4.00%) Citrix Certification
Quality Assurance & Compliance
1 4 (16.00%) SLA
System Software
1 12 (48.00%) Active Directory
2 3 (12.00%) XenApp
2 3 (12.00%) XenDesktop
2 3 (12.00%) XenServer
Systems Management
1 1 (4.00%) SCCM
Vendors
1 9 (36.00%) Microsoft
2 5 (20.00%) Citrix
3 3 (12.00%) Cisco
4 2 (8.00%) Remedy
4 2 (8.00%) Symantec
5 1 (4.00%) Dell
5 1 (4.00%) HP
5 1 (4.00%) MobileIron
5 1 (4.00%) Wyse