The statistics below represent IT contracts advertised across the Hertfordshire region that had 2nd Line Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 30 July 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
30 Jul 2016
Same period 2015 Same period 2014
Second Line Support
Rank 45 54 48
Rank change year-on-year
+9 -6
Contract jobs requiring a 2nd Line Support 13 20 14
As % of all contract IT jobs located in Hertfordshire 2.04% 2.35% 2.10%
As % of the Job Titles category 2.10% 2.56% 2.21%
Number of daily rates quoted 5 4 8
Median daily rate £200 £210 £160
Median daily rate % change year-on-year
-4.76% +31.25%
90% offered a daily rate of more than £166 £186 £141
10% offered a daily rate of more than £217 £256 £163
UK excluding London median daily rate £160 £173 £160
% change year-on-year
-7.24% +7.81%
Number of hourly rates quoted 6 13 4
Median hourly rate £13.25 £10.00 £13.50
Median hourly rate % change year-on-year
+32.50% -25.92%
90% offered a hourly rate of more than £12.50 £9.00 £10.25
10% offered a hourly rate of more than £14.75 £19.00 £15.00
UK excluding London median hourly rate £15.00 £15.50 £14.00
% change year-on-year
-3.22% +10.71%
2nd Line Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Hertfordshire
Contract IT job ads with a match in the
Job Titles category
619 780 633
As % of all contract IT jobs located in Hertfordshire 97.02% 91.76% 94.76%
Number of daily rates quoted 336 402 327
Median daily rate £400 £370 £375
Median daily rate % change year-on-year
+8.00% -1.23%
90% offered a daily rate of more than £190 £187 £163
10% offered a daily rate of more than £525 £550 £475
UK excluding London median daily rate £388 £375 £350
% change year-on-year
+3.33% +7.14%
Number of hourly rates quoted 35 75 56
Median hourly rate £14.00 £14.50 £15.00
Median hourly rate % change year-on-year
-3.44% -3.33%
90% offered a hourly rate of more than £8.25 £9.00 £10.50
10% offered a hourly rate of more than £44.00 £37.50 £29.75
UK excluding London median hourly rate £16.50 £16.16 £16.25
% change year-on-year
+2.10% -0.55%

2nd Line Support
Jobs Demand Trend in Hertfordshire

The demand trend of IT contracts across the Hertfordshire region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Hertfordshire

2nd Line Support
Daily Rate Trend in Hertfordshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the Hertfordshire region.

2nd Line Support Daily Rate Trend in Hertfordshire

2nd Line Support
Hourly Rate Trend in Hertfordshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the Hertfordshire region.

2nd Line Support Hourly Rate Trend in Hertfordshire

2nd Line Support
Contract Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support within the Hertfordshire region over the 3 months to 30 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford +7 6 £195 -7.14% 2
Welwyn Garden City +7 1 £220 -20.00%
Hemel Hempstead +4 1 - -
Stevenage +3 1 - -
2nd Line Support
East of England

2nd Line Support Skill Set
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 30 July 2016, 2nd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Hertfordshire region featuring 2nd Line Support in the job title.

1 19 (61.29%) Windows
2 16 (51.61%) Active Directory
3 11 (35.48%) MS Office
4 9 (29.03%) Microsoft
5 8 (25.81%) MS Excel
5 8 (25.81%) Office 365
5 8 (25.81%) Windows 7
5 8 (25.81%) Windows Server
6 7 (22.58%) Citrix
7 6 (19.35%) MS Exchange
7 6 (19.35%) Windows Server 2008
8 5 (16.13%) Windows Server 2012
9 4 (12.90%) Security Cleared
9 4 (12.90%) SLA
9 4 (12.90%) XenApp
9 4 (12.90%) XenDesktop
10 3 (9.68%) XenServer
10 3 (9.68%) Windows 10
10 3 (9.68%) DBS Check
10 3 (9.68%) WAN
10 3 (9.68%) SharePoint
10 3 (9.68%) SCCM
10 3 (9.68%) Time Management
10 3 (9.68%) SC Cleared
11 2 (6.45%) VMware
11 2 (6.45%) Incident Management
11 2 (6.45%) LAN
11 2 (6.45%) TCP/IP
11 2 (6.45%) HP
11 2 (6.45%) Intranet

2nd Line Support Skill Set
Top Related IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (19.35%) MS Exchange
2 3 (9.68%) SharePoint
3 2 (6.45%) Skype for Business
4 1 (3.23%) Apache
4 1 (3.23%) Confluence
4 1 (3.23%) Exchange Server 2003
4 1 (3.23%) Exchange Server 2010
4 1 (3.23%) IIS
4 1 (3.23%) Office Communications Server
Applications
1 11 (35.48%) MS Office
2 8 (25.81%) MS Excel
Cloud Services
1 8 (25.81%) Office 365
Communications & Networking
1 3 (9.68%) WAN
2 2 (6.45%) Intranet
2 2 (6.45%) LAN
2 2 (6.45%) NetScaler
2 2 (6.45%) TCP/IP
3 1 (3.23%) Network Security
3 1 (3.23%) Remote Desktop
3 1 (3.23%) VPN
Database & Business Intelligence
1 2 (6.45%) SQL Server
2 1 (3.23%) SQL Server 2008
2 1 (3.23%) SQL Server 2012
General
1 1 (3.23%) Finance
1 1 (3.23%) Retail
Miscellaneous
1 1 (3.23%) Digital Media
Operating Systems
1 19 (61.29%) Windows
2 8 (25.81%) Windows 7
2 8 (25.81%) Windows Server
3 6 (19.35%) Windows Server 2008
4 5 (16.13%) Windows Server 2012
5 3 (9.68%) Windows 10
6 1 (3.23%) Android
6 1 (3.23%) Windows 8
6 1 (3.23%) Windows XP
Processes & Methodologies
1 3 (9.68%) Time Management
2 2 (6.45%) Incident Management
2 2 (6.45%) ITIL
2 2 (6.45%) Server Virtualisation
3 1 (3.23%) Change Control
3 1 (3.23%) CRM
3 1 (3.23%) ERP
3 1 (3.23%) Infrastructure Management
3 1 (3.23%) Migration
3 1 (3.23%) Mobile Device Management
3 1 (3.23%) Performance Optimisation
3 1 (3.23%) Problem Management
3 1 (3.23%) Service Delivery
3 1 (3.23%) Software Engineering
3 1 (3.23%) Web Development
Programming Languages
1 2 (6.45%) SQL
2 1 (3.23%) Java
2 1 (3.23%) JavaScript
2 1 (3.23%) PHP
Qualifications
1 4 (12.90%) Security Cleared
2 3 (9.68%) DBS Check
2 3 (9.68%) SC Cleared
3 1 (3.23%) CCA
3 1 (3.23%) Citrix Certification
3 1 (3.23%) MCP
3 1 (3.23%) MCSA
3 1 (3.23%) MCSE
3 1 (3.23%) Microsoft Certification
Quality Assurance & Compliance
1 4 (12.90%) SLA
System Software
1 16 (51.61%) Active Directory
2 4 (12.90%) XenApp
2 4 (12.90%) XenDesktop
3 3 (9.68%) XenServer
4 1 (3.23%) Hyper-V
Systems Management
1 3 (9.68%) SCCM
2 1 (3.23%) SCOM
2 1 (3.23%) WhatsUp Gold
Vendors
1 9 (29.03%) Microsoft
2 7 (22.58%) Citrix
3 2 (6.45%) HP
3 2 (6.45%) Remedy
3 2 (6.45%) Symantec
3 2 (6.45%) VMware
4 1 (3.23%) Cisco
4 1 (3.23%) Dell
4 1 (3.23%) MobileIron
4 1 (3.23%) Oracle
4 1 (3.23%) SAP
4 1 (3.23%) Wyse