The first table below looks at the demand for the 2nd Line Support role in IT contracts advertised for the Hertfordshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Hertfordshire region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Second Line Support
Rank 49 55 68
Rank change year-on-year
+6 +13
Contract jobs requiring a 2nd Line Support 20 6 5
As % of all contract IT jobs located in Hertfordshire 2.58% 0.95% 0.52%
As % of the Job Titles category 2.79% 0.99% 0.54%
Number of daily rates quoted 6 0 1
Average daily rate £160 - £150
UK excluding London average daily rate £150 £150 £135
% change year-on-year
- +11.11%
Number of hourly rates quoted 2 3 2
Average hourly rate £19.25 £14.00 £14.22
Average hourly rate % change year-on-year
+37.50% -1.51%
90% offered a hourly rate of more than £17.85 £11.60 £11.64
10% offered a hourly rate of more than £20.65 £14.80 £16.79
UK excluding London average hourly rate £15.00 £14.50 £14.50
% change year-on-year
+3.44% -
Job Titles Category
Hertfordshire
Contract IT job ads with a match in the
Job Titles category
716 606 919
As % of all contract IT jobs located in Hertfordshire 92.27% 95.89% 95.93%
Number of daily rates quoted 360 308 436
Average daily rate £375 £400 £375
Average daily rate % change year-on-year
-6.25% +6.66%
90% offered a daily rate of more than £220 £233 £250
10% offered a daily rate of more than £475 £563 £500
UK excluding London average daily rate £350 £350 £350
% change year-on-year
+0.14% -0.14%
Number of hourly rates quoted 48 29 81
Average hourly rate £21.00 £14.00 £21.50
Average hourly rate % change year-on-year
+50.00% -34.88%
90% offered a hourly rate of more than £10.75 £11.00 £12.00
10% offered a hourly rate of more than £37.00 £39.30 £40.00
UK excluding London average hourly rate £17.00 £17.45 £19.21
% change year-on-year
-2.57% -9.16%
2nd Line Support
East of England

2nd Line Support
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the Hertfordshire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Hertfordshire

2nd Line Support
Daily Rate Trend in Hertfordshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the Hertfordshire region.

2nd Line Support Daily Rate Trend in Hertfordshire

2nd Line Support
Hourly Rate Trend in Hertfordshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the Hertfordshire region.

2nd Line Support Hourly Rate Trend in Hertfordshire

2nd Line Support
Contract Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support within the Hertfordshire region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
Stevenage - 10 - -
Watford - 2 - - 1
Borehamwood - - - -
Hemel Hempstead - - - -
St Albans - - - -
2nd Line Support
East of England

2nd Line Support
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 18 April 2014, IT contractor jobs across the Hertfordshire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 12 (52.17%) Incident Management
2 9 (39.13%) Retail
3 8 (34.78%) Oracle
3 8 (34.78%) Windows
4 7 (30.43%) SQL
4 7 (30.43%) ITIL
4 7 (30.43%) Microsoft
4 7 (30.43%) ITIL Certification
4 7 (30.43%) Blackberry
4 7 (30.43%) Team Foundation Server
4 7 (30.43%) Oracle ODI
5 6 (26.09%) Oracle Reports
5 6 (26.09%) MSMQ
5 6 (26.09%) MS Excel
6 5 (21.74%) IBM Notes
6 5 (21.74%) Configuration Management
6 5 (21.74%) Project Management
6 5 (21.74%) Lotus
6 5 (21.74%) Retalix
6 5 (21.74%) Service Management
6 5 (21.74%) Change Management
7 4 (17.39%) EPoS
7 4 (17.39%) Active Directory
7 4 (17.39%) CRM
8 3 (13.04%) VPN
8 3 (13.04%) VMware
8 3 (13.04%) VMware Infrastructure
9 2 (8.70%) Windows Server 2008
9 2 (8.70%) Software Deployment
9 2 (8.70%) Windows Server 2012

2nd Line Support
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 18 April 2014, IT contractor jobs across the Hertfordshire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (21.74%) IBM Notes
2 1 (4.35%) MS Exchange
Applications
1 6 (26.09%) MS Excel
2 2 (8.70%) MS Office
Communications & Networking
1 3 (13.04%) VPN
2 2 (8.70%) TCP/IP
3 1 (4.35%) VoIP
3 1 (4.35%) Firewall
Database & Business Intelligence
1 7 (30.43%) Oracle ODI
2 6 (26.09%) Oracle Reports
3 1 (4.35%) SQL Server
Development Applications
1 7 (30.43%) Team Foundation Server
General
1 9 (39.13%) Retail
Libraries, Frameworks & Software Standards
1 6 (26.09%) MSMQ
2 1 (4.35%) .NET
Miscellaneous
1 7 (30.43%) Blackberry
2 4 (17.39%) EPoS
3 1 (4.35%) NHS
3 1 (4.35%) iPhone
3 1 (4.35%) Informatics
Operating Systems
1 8 (34.78%) Windows
2 2 (8.70%) Windows Server 2008
2 2 (8.70%) Windows Server 2012
2 2 (8.70%) Windows 7
2 2 (8.70%) Windows XP
3 1 (4.35%) Android
Processes & Methodologies
1 12 (52.17%) Incident Management
2 7 (30.43%) ITIL
3 5 (21.74%) Configuration Management
3 5 (21.74%) Project Management
3 5 (21.74%) Service Management
3 5 (21.74%) Change Management
4 4 (17.39%) CRM
5 2 (8.70%) Software Deployment
Programming Languages
1 7 (30.43%) SQL
2 1 (4.35%) C#
Qualifications
1 7 (30.43%) ITIL Certification
2 1 (4.35%) Cisco Certification
2 1 (4.35%) A+ Certification
2 1 (4.35%) CCNA
2 1 (4.35%) Network+ Certification
System Software
1 4 (17.39%) Active Directory
2 3 (13.04%) VMware Infrastructure
3 1 (4.35%) vSphere
3 1 (4.35%) VMware Workstation
Vendors
1 8 (34.78%) Oracle
2 7 (30.43%) Microsoft
3 5 (21.74%) Lotus
3 5 (21.74%) Retalix
4 3 (13.04%) VMware
5 2 (8.70%) Cisco
5 2 (8.70%) Citrix
6 1 (4.35%) Symantec
6 1 (4.35%) Avaya
6 1 (4.35%) HP
6 1 (4.35%) Altiris
6 1 (4.35%) WatchGuard
6 1 (4.35%) SonicWALL
Hertfordshire
Austin Fraser Limited
Rate: £160 - £180 per day
Posted: 16 days ago