Hertfordshire SLA Contracts

This section looks at the demand for Service Level Agreement (SLA) skills within the Hertfordshire region with a comparison to our Quality Assurance & Compliance category. Included is a guide to the contractor rates offered in IT jobs that have cited SLA over the 3 months to 25 July 2008 with a comparison to the same period last year.

Service Level Agreement (SLA)
Location Aberdeen Aberdeenshire Abingdon Ashton-under-Lyne Basildon Basingstoke Bath Bedfordshire Belfast Berkshire Bexleyheath Birmingham Bracknell Bridgend Brighton Bristol Buckinghamshire Burnley Cambridge Cambridgeshire Canary Wharf Cardiff Chatham Cheltenham Cheshire City of London Colchester Corsham County Antrim Coventry Crawley Crewe Croydon Derby Derbyshire Devon Docklands, London Dorset Durham East Anglia East Midlands East of England East Sussex Edinburgh England Epsom Essex Folkestone Gateshead Glasgow Gloucestershire Grays Guildford Halifax Hampshire Harrow Hartlepool Hastings Hemel Hempstead Herefordshire Hertfordshire Hinckley Home Counties Huntingdon Ipswich Kegworth Kent Knutsford Lancashire Leatherhead Leeds Leicestershire Lincolnshire Liverpool London Luton Lutterworth M4 Corridor Macclesfield Maidenhead Manchester Merseyside Middlesex Midlands Milton Keynes Newbury Newcastle Upon Tyne Newport Norfolk North East North West North Yorkshire Northampton Northamptonshire Northern Ireland Norwich Nottingham Nottinghamshire Oxford Oxfordshire Peterborough Plymouth Poole Portsmouth Potters Bar Reading Redditch Rickmansworth Rochester Romford Salford Scotland Sheffield Shropshire Slough Solihull Somerset South East South Wales South West South Yorkshire Southampton Staffordshire Stockton-on-Tees Suffolk Sunbury-on-Thames Surrey Swindon Telford Thames Valley Tyne and Wear UK Uxbridge Wales Warrington Warwick Warwickshire Watford Welwyn Garden City West Midlands West Sussex West Yorkshire Weybridge Wiltshire Windsor Woking Wokingham Worcester Worcestershire York Yorkshire	3 months to 25 Jul 2008	Same period last year
Rank	27	74
Rank change on same period last year	+47
Matching contract IT job ads	76	20
As % of all UK contract IT job ads sampled	0.101 %	0.020 %
As % of the category below	52.78 %	21.05 %
Daily rates quoted	15	9
Average minimum daily rate	£327	£395
Average daily rate	£345	£413
% change on same period last year	-16.41 %
Average maximum daily rate	£363	£431
UK excluding London average daily rate	£343	£350
% change on same period last year	-1.97 %
Hourly rates quoted	10	0
Average minimum hourly rate	£10.20	-
Average hourly rate	£10.40	-
% change on same period last year	-
Average maximum hourly rate	£10.61	-
UK excluding London average hourly rate	£16.75	£18.94
% change on same period last year	-11.59 %
Quality Assurance & Compliance Hertfordshire
Matching contract IT job ads	144	95
As % of all UK contract IT job ads sampled	0.192 %	0.096 %
Daily rates quoted	50	26
Average minimum daily rate	£352	£360
Average daily rate	£390	£387
% change on same period last year	+0.62 %
Average maximum daily rate	£427	£414
UK excluding London average daily rate	£368	£371
% change on same period last year	-0.67 %
Hourly rates quoted	19	6
Average minimum hourly rate	£18.90	£27.13
Average hourly rate	£19.33	£29.06
% change on same period last year	-33.50 %
Average maximum hourly rate	£19.75	£31.00
UK excluding London average hourly rate	£23.31	£24.73
% change on same period last year	-5.77 %
SLA East of England

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

SLA
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of IT contractor jobs citing SLA across the Hertfordshire region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the Hertfordshire region.

SLA
Daily Rate Histogram

The chart provides a histogram of daily rates quoted in contract IT jobs citing SLA across the Hertfordshire region over the 3 months to 25 July 2008.

SLA
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the Hertfordshire region.

SLA
Hourly Rate Histogram

The chart provides a histogram of hourly rates quoted in contract IT jobs citing SLA across the Hertfordshire region over the 3 months to 25 July 2008.

SLA
Contract Locations

This section looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing SLA within the Hertfordshire region over the 3 months to 25 July 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

Location	Rank Change on Same Period Last Last	Matching Contract IT Job Ads	Average Daily Rate Last 3 Months	Average Daily Rate % Change on Same Period Last Year
Welwyn Garden City	+5	5	£300	+233.33 %
Watford	+8	4	£210	-
Rickmansworth	-	3	£450	-
Potters Bar	-	2	£400	-

SLA East of England

SLA
Top 30 Related IT Skills

For the 6 months to 25 July 2008, IT contractor jobs across the Hertfordshire region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA.

1 27 (26.21 %) Finance 2 26 (25.24 %) Solaris 3 25 (24.27 %) Shell Script 4 22 (21.36 %) Financial Institution 5 18 (17.48 %) UNIX 6 17 (16.50 %) Telecoms 7 16 (15.53 %) ITIL 8 13 (12.62 %) Sun 8 13 (12.62 %) EMC 8 13 (12.62 %) StorageTek 8 13 (12.62 %) VERITAS 8 13 (12.62 %) NetApp 8 13 (12.62 %) Brocade 9 12 (11.65 %) Symmetrix 9 12 (11.65 %) AWK

9 12 (11.65 %) NetBackup 9 12 (11.65 %) Perl 9 12 (11.65 %) Fault Management 10 11 (10.68 %) WebLogic 10 11 (10.68 %) MQSeries 10 11 (10.68 %) Middleware 10 11 (10.68 %) Microsoft 11 10 (9.709 %) IBM 11 10 (9.709 %) Windows 12 9 (8.738 %) GSM 12 9 (8.738 %) Legal 13 8 (7.767 %) MS Excel 14 7 (6.796 %) TCP/IP 14 7 (6.796 %) MS Office 14 7 (6.796 %) Nokia

SLA
Top Related IT Skills by Category

For the 6 months to 25 July 2008, IT contractor jobs across the Hertfordshire region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Development 1 11 (10.68 %) Middleware 2 2 (1.942 %) J2EE 3 1 (0.971 %) SAP Basis	Application Platforms 1 11 (10.68 %) WebLogic 1 11 (10.68 %) MQSeries 2 3 (2.913 %) MS Exchange 3 2 (1.942 %) Blackberry Enterprise Server 3 2 (1.942 %) Exchange Server 2003
Applications 1 8 (7.767 %) MS Excel 2 7 (6.796 %) MS Office 3 1 (0.971 %) S-PLUS	Communications & Networking 1 9 (8.738 %) GSM 2 7 (6.796 %) TCP/IP 3 6 (5.825 %) 3G 4 5 (4.854 %) Internet 5 3 (2.913 %) VPN 5 3 (2.913 %) UTRAN 5 3 (2.913 %) OSPF 5 3 (2.913 %) BGP 5 3 (2.913 %) VRRP 5 3 (2.913 %) Firewall 6 2 (1.942 %) 2G 7 1 (0.971 %) RNC 7 1 (0.971 %) Intranet 7 1 (0.971 %) LAN 7 1 (0.971 %) VoIP 7 1 (0.971 %) WAN
Database & Business Intelligence 1 4 (3.883 %) Datawarehouse 1 4 (3.883 %) ETL 2 1 (0.971 %) MySQL 2 1 (0.971 %) Oracle Reports	General 1 27 (26.21 %) Finance 2 22 (21.36 %) Financial Institution 3 17 (16.50 %) Telecoms 4 9 (8.738 %) Legal 5 3 (2.913 %) Law 5 3 (2.913 %) Marketing 6 2 (1.942 %) Games 6 2 (1.942 %) Automotive 6 2 (1.942 %) Health 7 1 (0.971 %) Banking 7 1 (0.971 %) Billing
Job Titles 1 19 (18.45 %) Analyst 2 13 (12.62 %) Storage Specialist 3 12 (11.65 %) Support Analyst 4 7 (6.796 %) Coordinator 4 7 (6.796 %) Service Analyst 4 7 (6.796 %) Administrator 4 7 (6.796 %) Service Manager 5 6 (5.825 %) Senior Analyst 6 5 (4.854 %) Project Manager 6 5 (4.854 %) IT Manager 6 5 (4.854 %) IT Project Manager 6 5 (4.854 %) Senior Support Analyst 7 4 (3.883 %) Implementation Manager 8 3 (2.913 %) Product Manager 8 3 (2.913 %) Delivery Manager 8 3 (2.913 %) Performance Engineer 8 3 (2.913 %) Firewall Analyst 8 3 (2.913 %) Sales Manager 8 3 (2.913 %) Security Analyst 8 3 (2.913 %) Helpdesk Support	Miscellaneous 1 12 (11.65 %) Symmetrix 2 3 (2.913 %) Management Information System 3 2 (1.942 %) Blackberry 4 1 (0.971 %) Thin Client 4 1 (0.971 %) IPTV 4 1 (0.971 %) CMDB 4 1 (0.971 %) Fat Client
Operating Systems 1 26 (25.24 %) Solaris 2 18 (17.48 %) UNIX 3 10 (9.709 %) Windows 4 5 (4.854 %) Windows XP 5 1 (0.971 %) Windows 2000	Processes & Methodologies 1 16 (15.53 %) ITIL 2 12 (11.65 %) Fault Management 3 6 (5.825 %) Incident Management 4 5 (4.854 %) Web Development 4 5 (4.854 %) PRINCE2 4 5 (4.854 %) Service Management 5 3 (2.913 %) Business Development 5 3 (2.913 %) Configuration Management 6 2 (1.942 %) Supplier Management 6 2 (1.942 %) Release Management 6 2 (1.942 %) Service Delivery 7 1 (0.971 %) Disaster Recovery 7 1 (0.971 %) Systems Analysis 7 1 (0.971 %) CRM 7 1 (0.971 %) Benchmarking 7 1 (0.971 %) Project Management 7 1 (0.971 %) Risk Analysis 7 1 (0.971 %) SC Cleared 7 1 (0.971 %) Security Cleared
Programming Languages 1 25 (24.27 %) Shell Script 2 12 (11.65 %) AWK 2 12 (11.65 %) Perl 3 3 (2.913 %) SQL 4 1 (0.971 %) C	Qualifications 1 3 (2.913 %) ITIL Certification 1 3 (2.913 %) CCSE 2 2 (1.942 %) CCNA 2 2 (1.942 %) Cisco Certification 3 1 (0.971 %) Microsoft Certification 3 1 (0.971 %) MCSE 3 1 (0.971 %) CCNP 3 1 (0.971 %) Degree
System Software 1 12 (11.65 %) NetBackup 2 3 (2.913 %) Active Directory 3 1 (0.971 %) Terminal Services	Systems Management 1 3 (2.913 %) SCOM
Vendors 1 13 (12.62 %) Sun 1 13 (12.62 %) EMC 1 13 (12.62 %) NetApp 1 13 (12.62 %) StorageTek 1 13 (12.62 %) VERITAS 1 13 (12.62 %) Brocade 2 11 (10.68 %) Microsoft 3 10 (9.709 %) IBM 4 7 (6.796 %) Nokia 5 5 (4.854 %) Oracle 6 3 (2.913 %) Chordiant 6 3 (2.913 %) Netezza 6 3 (2.913 %) CheckPoint 6 3 (2.913 %) Remedy 6 3 (2.913 %) Ab Initio 7 2 (1.942 %) SAP 8 1 (0.971 %) Intel 8 1 (0.971 %) Crossbeam