The table below looks at the statistics for SLA skills in IT contracts advertised for the Hertfordshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited SLA over the 3 months to 12 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
12 Feb 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 42 39 54
Rank change year-on-year
-3 +15
Contract jobs citing SLA 12 23 13
As % of all contract IT jobs located in Hertfordshire 2.08% 3.62% 1.94%
As % of the Quality Assurance & Compliance category 24.00% 31.51% 22.03%
Number of daily rates quoted 3 15 5
Average daily rate £320 £310 £275
Average daily rate % change year-on-year
+3.22% +12.72%
UK excluding London average daily rate £338 £290 £310
% change year-on-year
+16.37% -6.45%
Number of hourly rates quoted 2 2 3
Average hourly rate £21.69 £13.50 £16.00
Average hourly rate % change year-on-year
+60.64% -15.62%
90% offered a hourly rate of more than £21.14 £13.50 £15.20
10% offered a hourly rate of more than £22.24 £13.50 £29.20
UK excluding London average hourly rate £16.50 £13.50 £14.50
% change year-on-year
+22.22% -6.89%
SLA
East of England

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised in the Hertfordshire region.

Quality Assurance & Compliance Category
Hertfordshire
Contract IT job ads with a match in the
Quality Assurance & Compliance category
50 73 59
As % of all contract IT jobs located in Hertfordshire 8.68% 11.50% 8.81%
Number of daily rates quoted 22 43 43
Average daily rate £408 £330 £400
Average daily rate % change year-on-year
+23.48% -17.50%
90% offered a daily rate of more than £334 £214 £275
10% offered a daily rate of more than £475 £470 £450
UK excluding London average daily rate £400 £380 £350
% change year-on-year
+5.26% +8.57%
Number of hourly rates quoted 7 4 4
Average hourly rate £22.38 £34.75 £24.25
Average hourly rate % change year-on-year
-35.61% +43.29%
90% offered a hourly rate of more than £15.62 £13.50 £15.30
10% offered a hourly rate of more than £43.00 £36.50 £33.90
UK excluding London average hourly rate £42.50 £23.25 £17.08
% change year-on-year
+82.79% +36.16%

SLA
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of IT contractor jobs citing SLA across the Hertfordshire region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Hertfordshire

SLA
Daily Rate Trend in Hertfordshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the Hertfordshire region.

SLA Daily Rate Trend in Hertfordshire

SLA
Daily Rate Histogram in Hertfordshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing SLA across the Hertfordshire region over the 3 months to 12 February 2016.

SLA Daily Rate Histogram in Hertfordshire

SLA
Hourly Rate Trend in Hertfordshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the Hertfordshire region.

SLA Hourly Rate Trend in Hertfordshire

SLA
Contract Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing SLA within the Hertfordshire region over the 3 months to 12 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stevenage 0 6 £320 -37.25%
St Albans - 1 £390 -
SLA
East of England

SLA
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 12 February 2016, IT contractor jobs across the Hertfordshire region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA.

1 27 (57.45%) Cisco
2 23 (48.94%) LAN
3 20 (42.55%) Security Cleared
4 19 (40.43%) Firewall
5 18 (38.30%) Remedy
6 17 (36.17%) Cisco ASA
7 16 (34.04%) SC Cleared
7 16 (34.04%) Juniper
8 15 (31.91%) Forcepoint
8 15 (31.91%) Cisco Certification
8 15 (31.91%) CCNA
8 15 (31.91%) Wi-Fi
8 15 (31.91%) Blue Coat
8 15 (31.91%) Cisco IOS
8 15 (31.91%) Barracuda Networks
8 15 (31.91%) Cisco PIX
9 14 (29.79%) Kalman Filter
10 13 (27.66%) DNS
10 13 (27.66%) DHCP
11 11 (23.40%) Asset Management
12 8 (17.02%) FTP
12 8 (17.02%) Microsoft
13 7 (14.89%) HP
13 7 (14.89%) Video Conferencing
14 6 (12.77%) TCP/IP
14 6 (12.77%) WAN
14 6 (12.77%) ITIL
14 6 (12.77%) Service Management
14 6 (12.77%) Telecoms
15 5 (10.64%) Change Management

SLA
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 12 February 2016, IT contractor jobs across the Hertfordshire region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 3 (6.38%) Exchange Server 2003
1 3 (6.38%) Exchange Server 2007
1 3 (6.38%) MS Exchange
2 2 (4.26%) Exchange Server 2013
2 2 (4.26%) IIS
3 1 (2.13%) Exchange Server 2010
3 1 (2.13%) Office Communications Server
3 1 (2.13%) SharePoint
3 1 (2.13%) Skype for Business
Applications
1 3 (6.38%) MS Excel
2 1 (2.13%) MS Office
2 1 (2.13%) MS Visio
2 1 (2.13%) Spreadsheet
Business Applications
1 2 (4.26%) Remedy ITSM
2 1 (2.13%) Maximo
Cloud Services
1 3 (6.38%) Office 365
Communications & Networking
1 23 (48.94%) LAN
2 19 (40.43%) Firewall
3 17 (36.17%) Cisco ASA
4 15 (31.91%) Cisco IOS
4 15 (31.91%) Cisco PIX
4 15 (31.91%) Wi-Fi
5 13 (27.66%) DHCP
5 13 (27.66%) DNS
6 8 (17.02%) FTP
7 6 (12.77%) TCP/IP
7 6 (12.77%) WAN
8 5 (10.64%) Ethernet
9 3 (6.38%) DWDM
9 3 (6.38%) MPLS
9 3 (6.38%) SDH
10 2 (4.26%) Internet
10 2 (4.26%) SAN
11 1 (2.13%) NAS
11 1 (2.13%) VPN
Database & Business Intelligence
1 2 (4.26%) BusinessObjects
1 2 (4.26%) Crystal Reports
1 2 (4.26%) Relational Database
1 2 (4.26%) SQL Server
General
1 6 (12.77%) Telecoms
2 3 (6.38%) Banking
3 1 (2.13%) Advertising
3 1 (2.13%) Finance
3 1 (2.13%) Manufacturing
3 1 (2.13%) Pharmaceutical
3 1 (2.13%) Retail
Job Titles
1 16 (34.04%) Network Engineer
2 9 (19.15%) Analyst
3 8 (17.02%) Support Engineer
4 7 (14.89%) SC Cleared Network Engineer
5 5 (10.64%) 2nd Line Support
5 5 (10.64%) Infrastructure Engineer
5 5 (10.64%) Network Operations Engineer
5 5 (10.64%) Operations Engineer
5 5 (10.64%) Service Analyst
6 3 (6.38%) 2nd Line Engineer
6 3 (6.38%) 2nd Line Support Engineer
6 3 (6.38%) Network Support
6 3 (6.38%) NOC Engineer
6 3 (6.38%) Senior Network Engineer
6 3 (6.38%) Service Desk Analyst
6 3 (6.38%) Telecoms Engineer
6 3 (6.38%) Voice Engineer
7 2 (4.26%) 2nd Line Desktop Support
7 2 (4.26%) 2nd Line Desktop Support Engineer
7 2 (4.26%) Voice Support Engineer
Libraries, Frameworks & Software Standards
1 4 (8.51%) XMPP
2 2 (4.26%) .NET
2 2 (4.26%) Web Services
Miscellaneous
1 7 (14.89%) Video Conferencing
2 3 (6.38%) CMDB
3 2 (4.26%) Clustering
3 2 (4.26%) Data Extraction
3 2 (4.26%) Data Structures
3 2 (4.26%) Learning Management System
3 2 (4.26%) Management Information System
4 1 (2.13%) Analytical Skills
4 1 (2.13%) Blackberry
4 1 (2.13%) iPad
4 1 (2.13%) iPhone
4 1 (2.13%) Mathematics
4 1 (2.13%) Replication
4 1 (2.13%) Statistics
Operating Systems
1 4 (8.51%) Windows
1 4 (8.51%) Windows Server
2 2 (4.26%) Linux
2 2 (4.26%) Red Hat Enterprise Linux
2 2 (4.26%) Windows Server 2003
2 2 (4.26%) Windows Server 2008
Processes & Methodologies
1 14 (29.79%) Kalman Filter
2 11 (23.40%) Asset Management
3 6 (12.77%) ITIL
3 6 (12.77%) Service Management
4 5 (10.64%) Capacity Management
4 5 (10.64%) Change Management
4 5 (10.64%) QMS
5 4 (8.51%) Migration
6 3 (6.38%) Fault Management
6 3 (6.38%) Investment Management
7 2 (4.26%) CRM
7 2 (4.26%) Data Management
7 2 (4.26%) Data Modelling
7 2 (4.26%) E-Commerce
7 2 (4.26%) High Availability
7 2 (4.26%) Line Management
7 2 (4.26%) Network Load Balancing
7 2 (4.26%) Problem Management
7 2 (4.26%) Service Delivery
7 2 (4.26%) Workflow
Programming Languages
1 2 (4.26%) C
Qualifications
1 20 (42.55%) Security Cleared
2 16 (34.04%) SC Cleared
3 15 (31.91%) CCNA
3 15 (31.91%) Cisco Certification
4 2 (4.26%) MCSE
4 2 (4.26%) Microsoft Certification
4 2 (4.26%) VMware Certified Professional (VCP)
5 1 (2.13%) ISEB
5 1 (2.13%) ITIL Foundation Certificate
5 1 (2.13%) MCP
Quality Assurance & Compliance
1 1 (2.13%) ISO 9000
System Software
1 4 (8.51%) Active Directory
2 2 (4.26%) Microsoft App-V
2 2 (4.26%) VMware ESX
2 2 (4.26%) VMware Infrastructure
2 2 (4.26%) vSphere
2 2 (4.26%) XenApp
3 1 (2.13%) Hyper-V
Systems Management
1 3 (6.38%) SCOM
2 1 (2.13%) Cisco CUCM
2 1 (2.13%) Cisco UCCE
2 1 (2.13%) Cisco UCCX
2 1 (2.13%) DatAdvantage
2 1 (2.13%) Norton AntiVirus
2 1 (2.13%) SCCM
2 1 (2.13%) Symantec Enterprise Vault
Vendors
1 27 (57.45%) Cisco
2 18 (38.30%) Remedy
3 16 (34.04%) Juniper
4 15 (31.91%) Barracuda Networks
4 15 (31.91%) Blue Coat
4 15 (31.91%) Forcepoint
5 8 (17.02%) Microsoft
6 7 (14.89%) HP
7 4 (8.51%) Symantec
8 3 (6.38%) Avaya
8 3 (6.38%) Ciena
9 2 (4.26%) Amdocs
9 2 (4.26%) BMC
9 2 (4.26%) Brocade
9 2 (4.26%) CheckPoint
9 2 (4.26%) Citrix
9 2 (4.26%) Red Hat
9 2 (4.26%) SAP
9 2 (4.26%) Siemens
9 2 (4.26%) VMware