The first table below looks at the demand for SLA skills in IT contracts advertised for the Hertfordshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited SLA over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Quality Assurance & Compliance category for the Hertfordshire region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Service Level Agreement (SLA)
Rank 59 37 46
Rank change year-on-year
-22 +9
Contract jobs citing SLA 4 33 18
As % of all contract IT jobs located in Hertfordshire 0.628% 3.378% 2.055%
As % of the Quality Assurance & Compliance category 14.81% 61.11% 22.78%
Number of daily rates quoted 1 2 3
Average daily rate £400 £288 £115
Average daily rate % change year-on-year
+39.13% +150.00%
UK excluding London average daily rate £303 £300 £255
% change year-on-year
+0.83% +17.64%
Number of hourly rates quoted 2 5 4
Average hourly rate £15.00 £12.00 £11.08
Average hourly rate % change year-on-year
+25.00% +8.35%
UK excluding London average hourly rate £14.25 £14.50 £14.00
% change year-on-year
-1.72% +3.57%
All Quality Assurance & Compliance
Hertfordshire
Contract IT job ads with a match in the
Quality Assurance & Compliance category
27 54 79
As % of all contract IT jobs located in Hertfordshire 4.239% 5.527% 9.018%
Number of daily rates quoted 12 16 16
Average daily rate £430 £413 £375
Average daily rate % change year-on-year
+4.24% +10.00%
90% offered a daily rate of more than £275 £300 £150
10% offered a daily rate of more than £590 £438 £500
UK excluding London average daily rate £350 £350 £375
% change year-on-year
- -6.66%
Number of hourly rates quoted 2 5 8
Average hourly rate £15.00 £12.00 £26.25
Average hourly rate % change year-on-year
+25.00% -54.28%
UK excluding London average hourly rate £17.75 £16.35 £30.50
% change year-on-year
+8.56% -46.39%
SLA
East of England

SLA
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing SLA across the Hertfordshire region as a proportion of the total demand within the Quality Assurance & Compliance category.

Hertfordshire SLA Jobs Demand Trend

SLA
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the Hertfordshire region.

Hertfordshire SLA Daily Rate Trend

SLA
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the Hertfordshire region.

Hertfordshire SLA Hourly Rate Trend

SLA
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT contractor jobs across the Hertfordshire region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA.

1 8 (38.10%) Service Delivery
2 7 (33.33%) Telecoms
3 6 (28.57%) Windows
3 6 (28.57%) Active Directory
3 6 (28.57%) Change Control
4 5 (23.81%) Build Automation
4 5 (23.81%) Programme Office Management
5 4 (19.05%) CheckPoint
5 4 (19.05%) VMware
5 4 (19.05%) Crossbeam
5 4 (19.05%) Fat Client
5 4 (19.05%) Cisco
5 4 (19.05%) Microsoft
5 4 (19.05%) Citrix
5 4 (19.05%) HP
5 4 (19.05%) Thin Client
5 4 (19.05%) ITIL
5 4 (19.05%) Network Security
6 3 (14.29%) SC Cleared
6 3 (14.29%) Security Cleared
6 3 (14.29%) VMware Infrastructure
6 3 (14.29%) Load Balancing
6 3 (14.29%) Release Management
6 3 (14.29%) Windows Server 2008
6 3 (14.29%) Capacity Planning
6 3 (14.29%) F5
6 3 (14.29%) Java
6 3 (14.29%) Linux
6 3 (14.29%) SAN
6 3 (14.29%) EMC

SLA
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT contractor jobs across the Hertfordshire region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Development
1 2 (9.524%) Flash
1 2 (9.524%) CSS
2 1 (4.762%) SAP PI
2 1 (4.762%) HTML
2 1 (4.762%) SOAP
2 1 (4.762%) Web Services
2 1 (4.762%) XML
2 1 (4.762%) .NET
2 1 (4.762%) J2EE
2 1 (4.762%) EDI
2 1 (4.762%) RSS
Application Platforms
1 2 (9.524%) MS Exchange
2 1 (4.762%) Gentran
2 1 (4.762%) SharePoint
2 1 (4.762%) Lotus Notes
Applications
1 2 (9.524%) MS Excel
1 2 (9.524%) MS Office
2 1 (4.762%) MS Project
2 1 (4.762%) MS Visio
Communications & Networking
1 4 (19.05%) Network Security
2 3 (14.29%) SAN
2 3 (14.29%) TCP/IP
3 2 (9.524%) Firewall
3 2 (9.524%) MPLS
3 2 (9.524%) BIG-IP
3 2 (9.524%) VPN
3 2 (9.524%) DNS
3 2 (9.524%) DHCP
3 2 (9.524%) GSM
3 2 (9.524%) LAN
3 2 (9.524%) UMTS
4 1 (4.762%) Cisco ASA
4 1 (4.762%) LTE
4 1 (4.762%) NAS
4 1 (4.762%) WAAS
4 1 (4.762%) 4G
4 1 (4.762%) FWSM
4 1 (4.762%) Radio Access Network
4 1 (4.762%) NetScaler
Database & Business Intelligence
1 1 (4.762%) SQL Server
1 1 (4.762%) GIS
Development Applications
1 1 (4.762%) Team Foundation Server
1 1 (4.762%) QuickTest Pro
1 1 (4.762%) Selenium
General
1 7 (33.33%) Telecoms
2 2 (9.524%) Back Office
2 2 (9.524%) Retail
3 1 (4.762%) Finance
Job Titles
1 5 (23.81%) Analyst
2 2 (9.524%) Service Analyst
2 2 (9.524%) 2nd Line Support
2 2 (9.524%) Business Analyst
2 2 (9.524%) Consultant
2 2 (9.524%) Support Engineer
2 2 (9.524%) Services Delivery Analyst
3 1 (4.762%) Rollout Manager
3 1 (4.762%) EDI Consultant
3 1 (4.762%) Payments Business Analyst
3 1 (4.762%) Capacity Manager
3 1 (4.762%) Services Director
3 1 (4.762%) Test and Integration Engineer
3 1 (4.762%) Service Delivery Director
3 1 (4.762%) Citrix Support
3 1 (4.762%) 3rd Line Support
3 1 (4.762%) Technical Consultant
3 1 (4.762%) Tester
3 1 (4.762%) Test Analyst
3 1 (4.762%) Service Manager
Miscellaneous
1 4 (19.05%) Fat Client
1 4 (19.05%) Thin Client
2 2 (9.524%) Blackberry
2 2 (9.524%) iPhone
3 1 (4.762%) Symmetrix DMX
3 1 (4.762%) Client/Server
Operating Systems
1 6 (28.57%) Windows
2 3 (14.29%) Windows Server 2008
2 3 (14.29%) Linux
2 3 (14.29%) Windows Server 2003
3 2 (9.524%) AIX
3 2 (9.524%) Solaris
3 2 (9.524%) UNIX
3 2 (9.524%) Windows 7
3 2 (9.524%) Windows 2000 Server
Processes & Methodologies
1 8 (38.10%) Service Delivery
2 6 (28.57%) Change Control
3 5 (23.81%) Build Automation
3 5 (23.81%) Programme Office Management
4 4 (19.05%) ITIL
5 3 (14.29%) Load Balancing
5 3 (14.29%) Release Management
5 3 (14.29%) Capacity Planning
5 3 (14.29%) Supplier Management
6 2 (9.524%) Operations Management
6 2 (9.524%) SOA
7 1 (4.762%) V-Model
7 1 (4.762%) Test Automation
7 1 (4.762%) Security Architecture
7 1 (4.762%) Network Architecture
7 1 (4.762%) Software Architecture
7 1 (4.762%) Waterfall
7 1 (4.762%) Capacity Management
7 1 (4.762%) Continuous Improvement
7 1 (4.762%) PRINCE2
Programming Languages
1 3 (14.29%) Java
2 2 (9.524%) SQL
3 1 (4.762%) PowerShell
3 1 (4.762%) VB.NET
Qualifications
1 3 (14.29%) SC Cleared
1 3 (14.29%) Security Cleared
1 3 (14.29%) ISEB
2 2 (9.524%) Microsoft Certification
2 2 (9.524%) MCSE
3 1 (4.762%) CCEE
3 1 (4.762%) IBM Certification
3 1 (4.762%) Citrix Certification
3 1 (4.762%) Cisco Certification
3 1 (4.762%) CCSP
3 1 (4.762%) CCNP
3 1 (4.762%) CCNA
3 1 (4.762%) CCSE
3 1 (4.762%) JNCIA
3 1 (4.762%) CCSA
Quality Assurance & Compliance
1 2 (9.524%) QA
System Software
1 6 (28.57%) Active Directory
2 3 (14.29%) VMware Infrastructure
3 2 (9.524%) Terminal Services
3 2 (9.524%) XenApp
3 2 (9.524%) XenDesktop
4 1 (4.762%) Hyper-V
4 1 (4.762%) vSphere
4 1 (4.762%) XenServer
4 1 (4.762%) MetaFrame
4 1 (4.762%) NFS
4 1 (4.762%) ProxySG
4 1 (4.762%) Snort
Systems Management
1 3 (14.29%) NetBackup
2 1 (4.762%) OpenView
2 1 (4.762%) SCOM
2 1 (4.762%) SCVMM
2 1 (4.762%) EMC NetWorker
2 1 (4.762%) OVSD
Vendors
1 4 (19.05%) CheckPoint
1 4 (19.05%) VMware
1 4 (19.05%) Crossbeam
1 4 (19.05%) Cisco
1 4 (19.05%) Microsoft
1 4 (19.05%) Citrix
1 4 (19.05%) HP
2 3 (14.29%) F5
2 3 (14.29%) EMC
2 3 (14.29%) Wyse
3 2 (9.524%) Nokia
3 2 (9.524%) Juniper
3 2 (9.524%) Red Hat
3 2 (9.524%) SAP
3 2 (9.524%) Oracle
4 1 (4.762%) Veritas
4 1 (4.762%) Lotus
4 1 (4.762%) NetApp
4 1 (4.762%) IBM
4 1 (4.762%) Huawei