The table below looks at the statistics for SLA skills in IT contracts advertised for the Hertfordshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited SLA over the 3 months to 1 September 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 Sep 2015
Same period 2014 Same period 2013
Service Level Agreement (SLA)
Rank 39 54 44
Rank change year-on-year
+15 -10
Contract jobs citing SLA 34 19 13
As % of all contract IT jobs located in Hertfordshire 4.18% 2.39% 2.49%
As % of the Quality Assurance & Compliance category 49.28% 25.68% 36.11%
Number of daily rates quoted 16 3 6
Average daily rate
Keep up to 90%
of your Daily Rate
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£208 £170 £413
Average daily rate % change year-on-year
+22.05% -58.78%
90% offered a daily rate of more than £123 £122 £271
10% offered a daily rate of more than £280 £266 £438
UK excluding London average daily rate £300 £263 £325
% change year-on-year
+14.28% -19.23%
Number of hourly rates quoted 7 4 2
Average hourly rate £21.53 £18.00 £14.28
Average hourly rate % change year-on-year
+19.58% +26.09%
90% offered a hourly rate of more than £21.00 £15.00 £12.90
10% offered a hourly rate of more than £23.75 £21.00 £15.66
UK excluding London average hourly rate £15.77 £16.50 £15.88
% change year-on-year
-4.42% +3.93%
SLA
East of England

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised in the Hertfordshire region.

Quality Assurance & Compliance Category
Hertfordshire
Contract IT job ads with a match in the
Quality Assurance & Compliance category
69 74 36
As % of all contract IT jobs located in Hertfordshire 8.48% 9.31% 6.88%
Number of daily rates quoted 29 27 13
Average daily rate £273 £350 £400
Average daily rate % change year-on-year
-22.14% -12.50%
90% offered a daily rate of more than £165 £167 £305
10% offered a daily rate of more than £476 £420 £590
UK excluding London average daily rate £400 £375 £360
% change year-on-year
+6.66% +4.16%
Number of hourly rates quoted 10 4 2
Average hourly rate £22.64 £18.00 £14.28
Average hourly rate % change year-on-year
+25.76% +26.09%
90% offered a hourly rate of more than £21.00 £15.00 £12.90
10% offered a hourly rate of more than £37.50 £21.00 £15.66
UK excluding London average hourly rate £21.64 £19.75 £17.50
% change year-on-year
+9.56% +12.85%

SLA
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of IT contractor jobs citing SLA across the Hertfordshire region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Hertfordshire

SLA
Daily Rate Trend in Hertfordshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the Hertfordshire region.

SLA Daily Rate Trend in Hertfordshire

SLA
Daily Rate Histogram in Hertfordshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing SLA across the Hertfordshire region over the 3 months to 1 September 2015.

SLA Daily Rate Histogram in Hertfordshire

SLA
Hourly Rate Trend in Hertfordshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the Hertfordshire region.

SLA Hourly Rate Trend in Hertfordshire

SLA
Contract Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing SLA within the Hertfordshire region over the 3 months to 1 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stevenage 0 8 - - 3
Watford 0 6 £149 +35.22% 1
Hemel Hempstead +4 5 £250 - 1
Welwyn Garden City - 4 - -
SLA
East of England

SLA
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 1 September 2015, IT contractor jobs across the Hertfordshire region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA.

1 16 (34.04%) Windows
1 16 (34.04%) Cisco
2 12 (25.53%) Microsoft
2 12 (25.53%) Firewall
2 12 (25.53%) Cisco ASA
3 11 (23.40%) DNS
3 11 (23.40%) LAN
4 10 (21.28%) DHCP
4 10 (21.28%) Juniper
4 10 (21.28%) Wi-Fi
4 10 (21.28%) Cisco IOS
4 10 (21.28%) Cisco PIX
5 9 (19.15%) Blue Coat
5 9 (19.15%) Barracuda Networks
5 9 (19.15%) Kalman Filter
5 9 (19.15%) Remedy
5 9 (19.15%) Websense
5 9 (19.15%) Cisco Certification
5 9 (19.15%) Active Directory
6 8 (17.02%) FTP
6 8 (17.02%) CCNA
6 8 (17.02%) Management Information System
6 8 (17.02%) Security Cleared
7 7 (14.89%) Telecoms
7 7 (14.89%) ITIL
8 6 (12.77%) MS Office
8 6 (12.77%) MS Excel
8 6 (12.77%) SharePoint
8 6 (12.77%) SC Cleared
8 6 (12.77%) Degree

SLA
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 1 September 2015, IT contractor jobs across the Hertfordshire region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 6 (12.77%) SharePoint
2 3 (6.38%) MS Exchange
2 3 (6.38%) CMS
2 3 (6.38%) Exchange Server 2003
2 3 (6.38%) Exchange Server 2007
2 3 (6.38%) Lync
3 2 (4.26%) SharePoint 2013
3 2 (4.26%) Exchange Server 2013
3 2 (4.26%) SharePoint 2010
3 2 (4.26%) IIS
3 2 (4.26%) IBM Notes
3 2 (4.26%) LiveLink
4 1 (2.13%) Office Communications Server
4 1 (2.13%) Exchange Server 2010
Applications
1 6 (12.77%) MS Office
1 6 (12.77%) MS Excel
2 2 (4.26%) MS Visio
2 2 (4.26%) MS Project
Business Applications
1 2 (4.26%) Agresso
1 2 (4.26%) Dynamics CRM
Cloud Services
1 5 (10.64%) Office 365
Communications & Networking
1 12 (25.53%) Firewall
1 12 (25.53%) Cisco ASA
2 11 (23.40%) DNS
2 11 (23.40%) LAN
3 10 (21.28%) DHCP
3 10 (21.28%) Wi-Fi
3 10 (21.28%) Cisco IOS
3 10 (21.28%) Cisco PIX
4 8 (17.02%) FTP
5 4 (8.51%) Internet
5 4 (8.51%) SAN
6 2 (4.26%) Intranet
6 2 (4.26%) WAN
6 2 (4.26%) 2G
6 2 (4.26%) NAS
6 2 (4.26%) 4G
6 2 (4.26%) 3G
6 2 (4.26%) TCP/IP
6 2 (4.26%) VPN
6 2 (4.26%) Ethernet
Database & Business Intelligence
1 2 (4.26%) SQL Server
1 2 (4.26%) Data Warehouse
1 2 (4.26%) RDBMS
1 2 (4.26%) Oracle Database 10g
1 2 (4.26%) SQL Server Reporting Services
1 2 (4.26%) SQL Server Integration Services
1 2 (4.26%) SQL Server Analysis Services
1 2 (4.26%) Oracle Database
1 2 (4.26%) Relational Database
Development Applications
1 2 (4.26%) FitNesse
General
1 7 (14.89%) Telecoms
2 3 (6.38%) Finance
Job Titles
1 10 (21.28%) Support Engineer
2 8 (17.02%) Network Engineer
3 6 (12.77%) Team Leader
3 6 (12.77%) Senior Support Engineer
4 4 (8.51%) Service Desk Team Leader
5 3 (6.38%) IT Support
5 3 (6.38%) IT Support Specialist
5 3 (6.38%) NOC Engineer
5 3 (6.38%) Senior Network Engineer
5 3 (6.38%) Support Analyst
5 3 (6.38%) Analyst
5 3 (6.38%) Support Specialist
5 3 (6.38%) Applications Support
6 2 (4.26%) 2nd Line Support
6 2 (4.26%) Service Manager
6 2 (4.26%) Desktop Support
6 2 (4.26%) Developer
6 2 (4.26%) DBA
6 2 (4.26%) Rollout Engineer
6 2 (4.26%) Applications Support Engineer
Libraries, Frameworks & Software Standards
1 5 (10.64%) .NET
2 4 (8.51%) Web Services
3 3 (6.38%) XMPP
4 2 (4.26%) Java EE
4 2 (4.26%) J2EE
4 2 (4.26%) XML
4 2 (4.26%) Hibernate
4 2 (4.26%) Spring
Miscellaneous
1 8 (17.02%) Management Information System
2 5 (10.64%) Data Centre
3 4 (8.51%) Statistics
3 4 (8.51%) Video Conferencing
4 2 (4.26%) Replication
4 2 (4.26%) Clustering
5 1 (2.13%) AS400
5 1 (2.13%) iPhone
5 1 (2.13%) Enterprise Storage
5 1 (2.13%) Analytical Skills
5 1 (2.13%) Distributed Denial-of-Service
5 1 (2.13%) Blackberry
Operating Systems
1 16 (34.04%) Windows
2 5 (10.64%) UNIX
2 5 (10.64%) Windows XP
3 4 (8.51%) Linux
4 3 (6.38%) Android
4 3 (6.38%) Mac OS
4 3 (6.38%) Windows 7
4 3 (6.38%) Windows 8
4 3 (6.38%) Windows Server 2012
5 2 (4.26%) Windows Server 2008
5 2 (4.26%) Red Hat Enterprise Linux
5 2 (4.26%) Windows Server 2003
6 1 (2.13%) HPUX
6 1 (2.13%) Data ONTAP
Processes & Methodologies
1 9 (19.15%) Kalman Filter
2 7 (14.89%) ITIL
3 5 (10.64%) Service Delivery
3 5 (10.64%) Migration
3 5 (10.64%) Asset Management
4 4 (8.51%) Project Management
4 4 (8.51%) E-Commerce
4 4 (8.51%) Business Intelligence
4 4 (8.51%) Line Management
5 3 (6.38%) Mentoring
5 3 (6.38%) Coaching
5 3 (6.38%) People Management
5 3 (6.38%) Change Management
5 3 (6.38%) Fault Management
5 3 (6.38%) Change Control
5 3 (6.38%) Root Cause Analysis
6 2 (4.26%) Capacity Management
6 2 (4.26%) Information Architecture
6 2 (4.26%) Enterprise Architecture
6 2 (4.26%) Network Load Balancing
Programming Languages
1 5 (10.64%) SQL
2 3 (6.38%) Shell Script
3 2 (4.26%) Erlang
3 2 (4.26%) PowerShell
3 2 (4.26%) Java
3 2 (4.26%) PL/SQL
4 1 (2.13%) C
4 1 (2.13%) C#
Qualifications
1 9 (19.15%) Cisco Certification
2 8 (17.02%) CCNA
2 8 (17.02%) Security Cleared
3 6 (12.77%) Degree
3 6 (12.77%) SC Cleared
4 4 (8.51%) Microsoft Certification
5 2 (4.26%) ITIL Certification
5 2 (4.26%) VMware Certified Professional (VCP)
5 2 (4.26%) MCSE
6 1 (2.13%) CCNP
6 1 (2.13%) MCP
Quality Assurance & Compliance
1 2 (4.26%) ISO 9001
1 2 (4.26%) ISO/IEC 27001
System Software
1 9 (19.15%) Active Directory
2 2 (4.26%) XenApp
2 2 (4.26%) vSphere
2 2 (4.26%) VMware ESX
2 2 (4.26%) Microsoft App-V
2 2 (4.26%) VMware Infrastructure
3 1 (2.13%) Sendmail
3 1 (2.13%) MetaFrame
Systems Management
1 2 (4.26%) Norton AntiVirus
1 2 (4.26%) SCCM
2 1 (2.13%) Cisco CUCM
2 1 (2.13%) Symantec Enterprise Vault
2 1 (2.13%) RANCID
2 1 (2.13%) OpenView
2 1 (2.13%) Tivoli
2 1 (2.13%) BMC PATROL
Vendors
1 16 (34.04%) Cisco
2 12 (25.53%) Microsoft
3 10 (21.28%) Juniper
4 9 (19.15%) Remedy
4 9 (19.15%) Websense
4 9 (19.15%) Blue Coat
4 9 (19.15%) Barracuda Networks
5 4 (8.51%) HP
5 4 (8.51%) Citrix
6 3 (6.38%) Avaya
7 2 (4.26%) IBM
7 2 (4.26%) Oracle
7 2 (4.26%) Siemens
7 2 (4.26%) Lotus
7 2 (4.26%) Red Hat
7 2 (4.26%) Brocade
7 2 (4.26%) VMware
7 2 (4.26%) Progress
7 2 (4.26%) Symantec
8 1 (2.13%) Sophos