The table below looks at the statistics for SLA skills in IT contracts advertised for the Hertfordshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited SLA over the 3 months to 29 April 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
29 Apr 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 34 57 50
Rank change year-on-year
+23 -7
Contract jobs citing SLA 23 8 16
As % of all contract IT jobs located in Hertfordshire 3.21% 1.24% 2.13%
As % of the Quality Assurance & Compliance category 37.70% 16.33% 27.12%
Number of daily rates quoted 8 6 5
Average daily rate £220 £343 £240
Average daily rate % change year-on-year
-35.76% +42.70%
90% offered a daily rate of more than £110 £243 £139
10% offered a daily rate of more than £350 £438 £267
UK excluding London average daily rate £281 £300 £300
% change year-on-year
-6.25% -
Number of hourly rates quoted 1 0 4
Average hourly rate £13.00 - £21.00
UK excluding London average hourly rate £15.00 £15.50 £14.50
% change year-on-year
-3.22% +6.89%
SLA
East of England

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised in the Hertfordshire region.

Quality Assurance & Compliance Category
Hertfordshire
Contract IT job ads with a match in the
Quality Assurance & Compliance category
61 49 59
As % of all contract IT jobs located in Hertfordshire 8.52% 7.59% 7.86%
Number of daily rates quoted 27 20 32
Average daily rate £425 £360 £400
Average daily rate % change year-on-year
+18.05% -10.00%
90% offered a daily rate of more than £194 £225 £240
10% offered a daily rate of more than £535 £500 £471
UK excluding London average daily rate £400 £385 £370
% change year-on-year
+3.89% +4.05%
Number of hourly rates quoted 3 6 5
Average hourly rate £40.25 £34.00 £21.00
Average hourly rate % change year-on-year
+18.38% +61.90%
UK excluding London average hourly rate £33.00 £29.00 £19.50
% change year-on-year
+13.79% +48.71%

SLA
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of IT contractor jobs citing SLA across the Hertfordshire region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Hertfordshire

SLA
Daily Rate Trend in Hertfordshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the Hertfordshire region.

SLA Daily Rate Trend in Hertfordshire

SLA
Daily Rate Histogram in Hertfordshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing SLA across the Hertfordshire region over the 3 months to 29 April 2016.

SLA Daily Rate Histogram in Hertfordshire

SLA
Hourly Rate Trend in Hertfordshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the Hertfordshire region.

SLA Hourly Rate Trend in Hertfordshire

SLA
Contract Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing SLA within the Hertfordshire region over the 3 months to 29 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hemel Hempstead +3 12 £270 - 1
Watford - 5 £110 -
Welwyn Garden City -6 1 - -
Broxbourne - 1 £170 -
Rickmansworth - 1 - -
SLA
East of England

SLA
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 29 April 2016, IT contractor jobs across the Hertfordshire region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA.

1 11 (28.21%) Cisco
1 11 (28.21%) Security Cleared
2 9 (23.08%) Microsoft
2 9 (23.08%) Windows
2 9 (23.08%) LAN
3 8 (20.51%) Service Management
3 8 (20.51%) Telecoms
3 8 (20.51%) Windows Server
4 7 (17.95%) SC Cleared
4 7 (17.95%) SAP
4 7 (17.95%) Juniper
5 6 (15.38%) ITIL
5 6 (15.38%) Project Management
5 6 (15.38%) Remedy
5 6 (15.38%) Firewall
6 5 (12.82%) MS Office
6 5 (12.82%) Windows XP
6 5 (12.82%) Active Directory
6 5 (12.82%) DHCP
6 5 (12.82%) MS Exchange
6 5 (12.82%) DNS
6 5 (12.82%) Asset Management
6 5 (12.82%) Logistics
6 5 (12.82%) Exchange Server 2003
7 4 (10.26%) Cisco ASA
7 4 (10.26%) Barracuda Networks
7 4 (10.26%) Windows 8
7 4 (10.26%) Exchange Server 2013
7 4 (10.26%) Cisco IOS
7 4 (10.26%) Cisco PIX

SLA
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 29 April 2016, IT contractor jobs across the Hertfordshire region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 5 (12.82%) Exchange Server 2003
1 5 (12.82%) MS Exchange
2 4 (10.26%) Exchange Server 2013
3 1 (2.56%) IBM Domino
3 1 (2.56%) IBM Notes
3 1 (2.56%) Office Communications Server
3 1 (2.56%) SharePoint
3 1 (2.56%) Skype for Business
Applications
1 5 (12.82%) MS Office
2 3 (7.69%) MS Excel
3 1 (2.56%) MS Visio
3 1 (2.56%) Spreadsheet
Business Applications
1 2 (5.13%) Remedy ITSM
2 1 (2.56%) Maximo
2 1 (2.56%) Oracle iProcurement
2 1 (2.56%) Oracle Procure-to-Pay
Cloud Services
1 3 (7.69%) Office 365
Communications & Networking
1 9 (23.08%) LAN
2 6 (15.38%) Firewall
3 5 (12.82%) DHCP
3 5 (12.82%) DNS
4 4 (10.26%) Cisco ASA
4 4 (10.26%) Cisco IOS
4 4 (10.26%) Cisco PIX
4 4 (10.26%) GSM
4 4 (10.26%) UMTS
4 4 (10.26%) Wi-Fi
5 3 (7.69%) FTP
5 3 (7.69%) TCP/IP
5 3 (7.69%) WAN
6 2 (5.13%) 2G
6 2 (5.13%) 3G
6 2 (5.13%) 4G
6 2 (5.13%) Internet
6 2 (5.13%) Radio Access Network
6 2 (5.13%) RNC
6 2 (5.13%) VPN
Database & Business Intelligence
1 2 (5.13%) BusinessObjects
1 2 (5.13%) Crystal Reports
1 2 (5.13%) Relational Database
General
1 8 (20.51%) Telecoms
2 3 (7.69%) Finance
3 1 (2.56%) Advertising
3 1 (2.56%) Law
3 1 (2.56%) Legal
3 1 (2.56%) Manufacturing
3 1 (2.56%) Pharmaceutical
3 1 (2.56%) Retail
Job Titles
1 8 (20.51%) Analyst
2 7 (17.95%) Network Engineer
2 7 (17.95%) Support Engineer
3 5 (12.82%) SC Cleared Network Engineer
4 4 (10.26%) 2nd Line Engineer
4 4 (10.26%) 2nd Line Support
4 4 (10.26%) 2nd Line Support Engineer
4 4 (10.26%) Desktop Engineer
4 4 (10.26%) Implementation Controller
4 4 (10.26%) Service Analyst
4 4 (10.26%) Service Manager
5 3 (7.69%) Coordinator
5 3 (7.69%) Senior Network Engineer
6 2 (5.13%) Desktop Support
6 2 (5.13%) Desktop Support Engineer
6 2 (5.13%) Infrastructure Engineer
6 2 (5.13%) IT Manager
6 2 (5.13%) Server Support
6 2 (5.13%) Service Desk Analyst
6 2 (5.13%) Support Analyst
Libraries, Frameworks & Software Standards
1 1 (2.56%) XMPP
Miscellaneous
1 3 (7.69%) CMDB
2 2 (5.13%) Data Extraction
2 2 (5.13%) Data Structures
2 2 (5.13%) Management Information System
3 1 (2.56%) Computer Science
3 1 (2.56%) Fat Client
3 1 (2.56%) iPad
3 1 (2.56%) iPhone
3 1 (2.56%) Mathematics
3 1 (2.56%) Statistics
3 1 (2.56%) Thin Client
3 1 (2.56%) Video Conferencing
Operating Systems
1 9 (23.08%) Windows
2 8 (20.51%) Windows Server
3 5 (12.82%) Windows XP
4 4 (10.26%) Windows 8
5 2 (5.13%) Windows 7
5 2 (5.13%) Windows Server 2008
Processes & Methodologies
1 8 (20.51%) Service Management
2 6 (15.38%) ITIL
2 6 (15.38%) Project Management
3 5 (12.82%) Asset Management
3 5 (12.82%) Logistics
4 4 (10.26%) Migration
5 3 (7.69%) Kalman Filter
5 3 (7.69%) Risk Management
5 3 (7.69%) Service Delivery
6 2 (5.13%) Business Analysis
6 2 (5.13%) Change Management
6 2 (5.13%) Configuration Management
6 2 (5.13%) Data Management
6 2 (5.13%) Data Modelling
6 2 (5.13%) Dependency Management
6 2 (5.13%) Incident Management
6 2 (5.13%) Infrastructure Management
6 2 (5.13%) Performance Optimisation
6 2 (5.13%) Software Engineering
6 2 (5.13%) Workflow
Programming Languages
1 2 (5.13%) C
Qualifications
1 11 (28.21%) Security Cleared
2 7 (17.95%) SC Cleared
3 4 (10.26%) CCNA
3 4 (10.26%) Cisco Certification
4 2 (5.13%) BC Cleared
4 2 (5.13%) Degree
5 1 (2.56%) ISEB
5 1 (2.56%) ITIL Foundation Certificate
5 1 (2.56%) MCP
Quality Assurance & Compliance
1 1 (2.56%) ISO 9000
1 1 (2.56%) PCI DSS
System Software
1 5 (12.82%) Active Directory
2 1 (2.56%) Hyper-V
2 1 (2.56%) VMware Infrastructure
Systems Management
1 1 (2.56%) DatAdvantage
Vendors
1 11 (28.21%) Cisco
2 9 (23.08%) Microsoft
3 7 (17.95%) Juniper
3 7 (17.95%) SAP
4 6 (15.38%) Remedy
5 4 (10.26%) Barracuda Networks
5 4 (10.26%) Blue Coat
5 4 (10.26%) Forcepoint
6 2 (5.13%) BMC
6 2 (5.13%) Huawei
6 2 (5.13%) Symantec
6 2 (5.13%) VMware
7 1 (2.56%) 3Com
7 1 (2.56%) Apple
7 1 (2.56%) Citrix
7 1 (2.56%) Lotus
7 1 (2.56%) NetApp
7 1 (2.56%) NetIQ
7 1 (2.56%) Oracle
7 1 (2.56%) ServiceNow