The table below looks at the statistics for the 3rd Line Support role in IT contracts advertised for the Hertfordshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support in their job title over the 3 months to 21 November 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
21 Nov 2014
Same period 2013 Same period 2012
Third Line Support
Rank 64 - 76
Rank change year-on-year
- 0
Contract jobs requiring a 3rd Line Support 2 0 2
As % of all contract IT jobs located in Hertfordshire 0.26% - 0.21%
As % of the Job Titles category 0.28% - 0.23%
Number of daily rates quoted 1 0 0
Average daily rate
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of your Daily Rate
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£375 - -
UK excluding London average daily rate £260 £265 £260
% change year-on-year
-1.88% +1.92%
Number of hourly rates quoted 1 0 0
Average hourly rate £24.00 - -
UK excluding London average hourly rate £23.44 £23.20 £21.00
% change year-on-year
+1.02% +10.47%
3rd Line Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Hertfordshire
Contract IT job ads with a match in the
Job Titles category
714 535 877
As % of all contract IT jobs located in Hertfordshire 94.44% 94.19% 93.20%
Number of daily rates quoted 425 269 412
Average daily rate £375 £350 £375
Average daily rate % change year-on-year
+7.14% -6.66%
90% offered a daily rate of more than £200 £170 £250
10% offered a daily rate of more than £525 £488 £550
UK excluding London average daily rate £370 £350 £350
% change year-on-year
+5.71% -
Number of hourly rates quoted 28 39 63
Average hourly rate £12.50 £16.00 £15.50
Average hourly rate % change year-on-year
-21.87% +3.22%
90% offered a hourly rate of more than £10.00 £10.10 £10.00
10% offered a hourly rate of more than £28.80 £37.40 £35.00
UK excluding London average hourly rate £16.00 £16.00 £17.50
% change year-on-year
- -8.57%

3rd Line Support
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of IT contractor jobs citing 3rd Line Support in the job title across the Hertfordshire region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Hertfordshire

3rd Line Support
Daily Rate Trend in Hertfordshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support across the Hertfordshire region.

3rd Line Support Daily Rate Trend in Hertfordshire

3rd Line Support
Hourly Rate Trend in Hertfordshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support across the Hertfordshire region.

3rd Line Support Hourly Rate Trend in Hertfordshire

3rd Line Support
Contract Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 3rd Line Support within the Hertfordshire region over the 3 months to 21 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford - 2 £375 -
Welwyn Garden City - - - -
Hemel Hempstead - - - -
Stevenage - - - - 1
3rd Line Support
East of England

3rd Line Support
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 21 November 2014, IT contractor jobs across the Hertfordshire region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title.

1 3 (50.00%) Windows
1 3 (50.00%) Microsoft
1 3 (50.00%) Citrix
2 2 (33.33%) NHS
2 2 (33.33%) Service Delivery
2 2 (33.33%) VMware
2 2 (33.33%) MS Excel
2 2 (33.33%) MS Exchange
2 2 (33.33%) MS Office
2 2 (33.33%) ITIL
3 1 (16.67%) Windows 7
3 1 (16.67%) Exchange Server 2010
3 1 (16.67%) F5
3 1 (16.67%) Cisco Nexus
3 1 (16.67%) Linux
3 1 (16.67%) C#
3 1 (16.67%) SQL
3 1 (16.67%) .NET
3 1 (16.67%) SQL Server
3 1 (16.67%) LAN
3 1 (16.67%) VoIP
3 1 (16.67%) WAN
3 1 (16.67%) Cisco
3 1 (16.67%) Citrix Certification
3 1 (16.67%) Cisco Certification
3 1 (16.67%) CCNP
3 1 (16.67%) Active Directory
3 1 (16.67%) Blue Coat
3 1 (16.67%) Informatics
3 1 (16.67%) Exchange Server 2007

3rd Line Support
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 21 November 2014, IT contractor jobs across the Hertfordshire region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (33.33%) MS Exchange
2 1 (16.67%) Exchange Server 2007
2 1 (16.67%) Exchange Server 2010
Applications
1 2 (33.33%) MS Office
1 2 (33.33%) MS Excel
Communications & Networking
1 1 (16.67%) LAN
1 1 (16.67%) VoIP
1 1 (16.67%) WAN
1 1 (16.67%) Firewall
1 1 (16.67%) Wireless
1 1 (16.67%) Cisco Nexus
Database & Business Intelligence
1 1 (16.67%) SQL Server
General
1 1 (16.67%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (16.67%) .NET
Miscellaneous
1 2 (33.33%) NHS
2 1 (16.67%) Informatics
Operating Systems
1 3 (50.00%) Windows
2 1 (16.67%) Linux
2 1 (16.67%) Windows Server 2008
2 1 (16.67%) Windows 7
Processes & Methodologies
1 2 (33.33%) ITIL
1 2 (33.33%) Service Delivery
Programming Languages
1 1 (16.67%) C#
1 1 (16.67%) SQL
Qualifications
1 1 (16.67%) CCNP
1 1 (16.67%) Citrix Certification
1 1 (16.67%) Cisco Certification
System Software
1 1 (16.67%) Active Directory
1 1 (16.67%) VMware Infrastructure
Vendors
1 3 (50.00%) Microsoft
1 3 (50.00%) Citrix
2 2 (33.33%) VMware
3 1 (16.67%) Blue Coat
3 1 (16.67%) F5
3 1 (16.67%) Cisco
3 1 (16.67%) CheckPoint
3 1 (16.67%) McAfee