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This section looks at the demand for Information Technology Infrastructure Library (ITIL) skills within the Hertfordshire region with a comparison to our Processes & Methodologies category. Included is a guide to the contractor rates offered in IT jobs that have cited ITIL over the last 3 months to 22 May 2008 with a comparison to the same period last year.

LinkInformation Technology Infrastructure Library (ITIL)
Location
3 months to 22 May 2008Same period last year
Rank4327
Rank change on same period last yearDown-16
Matching contract IT job ads5865
As % of all UK contract IT job ads sampled0.075 %0.073 %
As % of the category below6.177 %8.035 %
Daily rates quoted2931
Average minimum daily rate£359£355
Average daily rate£382£374
% change on same period last year+2.04 %
Average maximum daily rate£404£393
UK excluding London average daily rate£336£351
% change on same period last year-4.41 %
Hourly rates quoted61
Average minimum hourly rate£18.17£12.75
Average hourly rate£18.33£12.75
% change on same period last year+43.79 %
Average maximum hourly rate£18.50£12.75
UK excluding London average hourly rate£20.58£25.06
% change on same period last year-17.89 %
Processes & Methodologies HertfordshireProcesses & Methodologies
Hertfordshire
Matching contract IT job ads939809
As % of all UK contract IT job ads sampled1.217 %0.909 %
Daily rates quoted444325
Average minimum daily rate£375£334
Average daily rate£406£361
% change on same period last year+12.43 %
Average maximum daily rate£438£389
UK excluding London average daily rate£386£373
% change on same period last year+3.49 %
Hourly rates quoted6936
Average minimum hourly rate£28.49£26.89
Average hourly rate£29.53£28.59
% change on same period last year+3.29 %
Average maximum hourly rate£30.56£30.28
UK excluding London average hourly rate£28.87£29.61
% change on same period last year-2.51 %
ITIL East of EnglandITIL
East of England

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

ITIL
Demand Trend

The chart provides a 3-month moving total starting in 2004 of contract IT jobs ads citing ITIL across the Hertfordshire region as a proportion of the total demand within the Processes & Methodologies category.

Hertfordshire ITIL Demand Trend

ITIL
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in contract IT jobs ads citing ITIL across the Hertfordshire region.

Hertfordshire ITIL Daily Rate Trend

ITIL
Daily Rate Histogram

The chart provides a histogram of daily rates quoted in contract IT jobs citing ITIL across the Hertfordshire region over the past 3 months.

Hertfordshire ITIL Daily Rate Histogram

ITIL
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in contract IT jobs ads citing ITIL across the Hertfordshire region.

Hertfordshire ITIL Hourly Rate Trend

ITIL
Hourly Rate Histogram

The chart provides a histogram of hourly rates quoted in contract IT jobs citing ITIL across the Hertfordshire region over the past 3 months.

Hertfordshire ITIL Hourly Rate Histogram

ITIL
Contract Locations

This section looks at the demand and provides a guide to the contractor rates quoted in IT jobs citing ITIL within the Hertfordshire region over the past 3 months.

LocationRank Change
on Same Period
Last Last
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
WatfordUp+29£375-
RickmansworthDown-65£300-
Welwyn Garden CityNew entry-4£300-
Bishop's StortfordNew entry-2--
WareNew entry-1--
ITIL East of EnglandITIL
East of England

ITIL
Top 30 Related IT Skills

Over the past 6 months contract IT jobs across the Hertfordshire region citing ITIL also mentioned the following skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled citing ITIL.

123 (24.21 %)Service Delivery
220 (21.05 %)Service Management
318 (18.95 %)SLA
417 (17.89 %)Windows
516 (16.84 %)ITIL Certification
615 (15.79 %)PRINCE2
713 (13.68 %)Microsoft
811 (11.58 %)Configuration Management
811 (11.58 %)MS Office
910 (10.53 %)Unix
910 (10.53 %)Active Directory
910 (10.53 %)Telecoms
109 (9.474 %)Finance
109 (9.474 %)SQL
118 (8.421 %)Release Management
118 (8.421 %)MS Excel
118 (8.421 %)Project Management
118 (8.421 %)Change Management
127 (7.368 %)DHCP
127 (7.368 %)Oracle
127 (7.368 %)Microsoft Certification
127 (7.368 %)PRINCE
127 (7.368 %)QA
136 (6.316 %)Retail
145 (5.263 %)Shell Script
145 (5.263 %)Six Sigma
145 (5.263 %)Lotus
145 (5.263 %)CA
145 (5.263 %)TCP/IP
145 (5.263 %)Windows 2000

ITIL
Top Related IT Skills by Category

Over the past 6 months contract IT jobs across the Hertfordshire region citing ITIL also mentioned the following skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled citing ITIL. Up to 20 skills are shown per category.

Application Development
11 (1.053 %).NET
11 (1.053 %)J2EE
11 (1.053 %)CORBA
Application Platforms
15 (5.263 %)Lotus Notes
24 (4.211 %)MS Exchange
33 (3.158 %)Exchange Server 2003
41 (1.053 %)BizTalk Server
41 (1.053 %)WebLogic
41 (1.053 %)Tuxedo
41 (1.053 %)Office Project Server
41 (1.053 %)Exchange Server 2000
Applications
111 (11.58 %)MS Office
28 (8.421 %)MS Excel
34 (4.211 %)MS PowerPoint
42 (2.105 %)MS Project
Communications & Networking
17 (7.368 %)DHCP
25 (5.263 %)TCP/IP
34 (4.211 %)DNS
34 (4.211 %)Firewall
43 (3.158 %)VPN
52 (2.105 %)Cisco PIX
52 (2.105 %)Internet
61 (1.053 %)MPLS
61 (1.053 %)IPsec
61 (1.053 %)2G
61 (1.053 %)Intranet
61 (1.053 %)WINS
61 (1.053 %)ATM
61 (1.053 %)LAN
61 (1.053 %)VoIP
61 (1.053 %)WAN
61 (1.053 %)Network Security
Database & Business Intelligence
15 (5.263 %)ETL
24 (4.211 %)Datawarehouse
32 (2.105 %)MS Access
32 (2.105 %)Oracle Reports
32 (2.105 %)SQL Server
41 (1.053 %)RDBMS
41 (1.053 %)Oracle 10g
General
110 (10.53 %)Telecoms
29 (9.474 %)Finance
36 (6.316 %)Retail
44 (4.211 %)Government
53 (3.158 %)Automotive
62 (2.105 %)Banking
62 (2.105 %)Games
62 (2.105 %)Education
71 (1.053 %)Pharmaceutical
71 (1.053 %)Back Office
71 (1.053 %)Billing
71 (1.053 %)Investment Banking
71 (1.053 %)Local Government
Job Titles
130 (31.58 %)Analyst
221 (22.11 %)Service Manager
312 (12.63 %)Support Analyst
49 (9.474 %)Architect
49 (9.474 %)Delivery Manager
58 (8.421 %)Service Analyst
58 (8.421 %)Senior Analyst
58 (8.421 %)Services Delivery Manager
67 (7.368 %)Consultant
67 (7.368 %)Implementation Manager
76 (6.316 %)Project Manager
85 (5.263 %)Technical Architect
85 (5.263 %)Change Manager
85 (5.263 %)Desktop Engineer
85 (5.263 %)Senior Support Analyst
85 (5.263 %)QA Analyst
85 (5.263 %)Quality Analyst
94 (4.211 %)Business Analyst
94 (4.211 %)IT Manager
103 (3.158 %)Technical Author
Miscellaneous
14 (4.211 %)CMDB
14 (4.211 %)Asset Management
22 (2.105 %)Client/Server
22 (2.105 %)AS400
31 (1.053 %)Blackberry
31 (1.053 %)Management Information System
31 (1.053 %)PMI
31 (1.053 %)EPoS
Operating Systems
117 (17.89 %)Windows
210 (10.53 %)Unix
35 (5.263 %)Windows 2000
44 (4.211 %)Windows XP
52 (2.105 %)Windows Server 2003
61 (1.053 %)HPUX
61 (1.053 %)Solaris
61 (1.053 %)Windows NT
61 (1.053 %)NetWare
Processes & Methodologies
123 (24.21 %)Service Delivery
220 (21.05 %)Service Management
315 (15.79 %)PRINCE2
411 (11.58 %)Configuration Management
58 (8.421 %)Release Management
58 (8.421 %)Project Management
58 (8.421 %)Change Management
67 (7.368 %)PRINCE
75 (5.263 %)Six Sigma
75 (5.263 %)Web Development
84 (4.211 %)Quality Management
93 (3.158 %)Benchmarking
93 (3.158 %)Security Management
93 (3.158 %)Incident Management
93 (3.158 %)Business Analysis
102 (2.105 %)eTOM
102 (2.105 %)Validation
111 (1.053 %)CMMI
111 (1.053 %)Risk Management
111 (1.053 %)Disaster Recovery
Programming Languages
19 (9.474 %)SQL
25 (5.263 %)Shell Script
32 (2.105 %)C
41 (1.053 %)C#
41 (1.053 %)Java
Qualifications
116 (16.84 %)ITIL Certification
27 (7.368 %)Microsoft Certification
34 (4.211 %)MCSE
34 (4.211 %)ISEB
42 (2.105 %)MCSA
42 (2.105 %)MCP
42 (2.105 %)PRINCE2 Certification
51 (1.053 %)A+ Certification
51 (1.053 %)CCIE
51 (1.053 %)CCNP
51 (1.053 %)CCNA
51 (1.053 %)Cisco Certification
51 (1.053 %)Degree
Quality Assurance & Compliance
118 (18.95 %)SLA
27 (7.368 %)QA
35 (5.263 %)COBIT
41 (1.053 %)ISO9001
41 (1.053 %)ISO/IEC 20000
System Software
110 (10.53 %)Active Directory
Systems Management
14 (4.211 %)Unicenter
23 (3.158 %)WSUS
32 (2.105 %)SCOM
Vendors
113 (13.68 %)Microsoft
27 (7.368 %)Oracle
35 (5.263 %)Lotus
35 (5.263 %)CA
44 (4.211 %)Ab Initio
44 (4.211 %)HP
44 (4.211 %)Cisco
53 (3.158 %)Remedy
53 (3.158 %)Citrix
53 (3.158 %)Chordiant
53 (3.158 %)Netezza
62 (2.105 %)SAP
62 (2.105 %)Alcatel
62 (2.105 %)McAfee Security
71 (1.053 %)BT
71 (1.053 %)3Com
71 (1.053 %)Serena
71 (1.053 %)Ericsson
71 (1.053 %)Informatica
71 (1.053 %)Novell
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