The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Third Line Support
Rank 118 100 145
Rank change year-on-year
-18 +45
Permanent jobs requiring a 3rd Line Support 18 30 17
As % of all permanent IT jobs located in Hertfordshire 0.88% 1.56% 0.62%
As % of the Job Titles category 0.93% 1.63% 0.66%
Number of salaries quoted 16 28 15
Average salary £32,500 £35,750 £40,000
Average salary % change year-on-year
-9.09% -10.62%
90% offered a salary of more than £27,250 £28,850 £32,000
10% offered a salary of more than £36,000 £54,000 £49,500
UK excluding London average salary £35,000 £33,500 £33,000
% change year-on-year
+4.47% +1.51%
3rd Line Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
1940 1840 2589
As % of all permanent IT jobs located in Hertfordshire 95.33% 95.88% 93.74%
Number of salaries quoted 1548 1399 2191
Average salary £45,000 £40,000 £42,500
Average salary % change year-on-year
+12.50% -5.88%
90% offered a salary of more than £26,500 £25,000 £25,000
10% offered a salary of more than £65,000 £60,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Hertfordshire region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Hertfordshire

3rd Line Support
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Hertfordshire region.

3rd Line Support Salary Trend in Hertfordshire

3rd Line Support
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the Hertfordshire region over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hemel Hempstead -15 6 £27,500 -31.25%
Stevenage +19 3 £32,500 +12.06%
Potters Bar -5 1 £34,000 -3.54%
Welwyn Garden City -10 1 - -
St Albans - 1 - -
Borehamwood - 1 £30,000 -
3rd Line Support
East of England

3rd Line Support
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 30 January 2015, IT jobs across the Hertfordshire region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 31 (83.78%) Windows
2 29 (78.38%) Active Directory
3 26 (70.27%) Microsoft
4 23 (62.16%) VMware
5 19 (51.35%) VMware Infrastructure
6 18 (48.65%) Cisco
7 14 (37.84%) MS Exchange
8 13 (35.14%) MS Excel
8 13 (35.14%) LAN
8 13 (35.14%) WAN
9 12 (32.43%) Windows Server 2008
9 12 (32.43%) Windows Server 2012
10 11 (29.73%) Hyper-V
10 11 (29.73%) Microsoft Certification
11 9 (24.32%) TCP/IP
11 9 (24.32%) VPN
11 9 (24.32%) MCITP
12 8 (21.62%) Exchange Server 2013
12 8 (21.62%) ITIL
12 8 (21.62%) Cisco Certification
13 7 (18.92%) MCSE
13 7 (18.92%) Exchange Server 2007
13 7 (18.92%) SCCM
14 6 (16.22%) Windows 7
14 6 (16.22%) Windows 8
14 6 (16.22%) SQL Server
14 6 (16.22%) Citrix
15 5 (13.51%) Project Management
15 5 (13.51%) ZENworks
15 5 (13.51%) Law

3rd Line Support
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 30 January 2015, IT jobs across the Hertfordshire region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 14 (37.84%) MS Exchange
2 8 (21.62%) Exchange Server 2013
3 7 (18.92%) Exchange Server 2007
4 5 (13.51%) Exchange Server 2010
5 4 (10.81%) Lync
6 2 (5.41%) SharePoint
Applications
1 13 (35.14%) MS Excel
Business Applications
1 2 (5.41%) Dynamics CRM
Cloud Services
1 4 (10.81%) Microsoft Azure
1 4 (10.81%) Office 365
2 2 (5.41%) PaaS
Communications & Networking
1 13 (35.14%) LAN
1 13 (35.14%) WAN
2 9 (24.32%) TCP/IP
2 9 (24.32%) VPN
3 4 (10.81%) DNS
3 4 (10.81%) Firewall
4 3 (8.11%) DHCP
5 2 (5.41%) VLAN
5 2 (5.41%) iSCSI
5 2 (5.41%) Cisco ASA
5 2 (5.41%) ISDN
5 2 (5.41%) PBX
5 2 (5.41%) VoIP
5 2 (5.41%) SAN
5 2 (5.41%) MPLS
Database & Business Intelligence
1 6 (16.22%) SQL Server
2 2 (5.41%) SQL Server 2005
2 2 (5.41%) SQL Server 2008
2 2 (5.41%) SQL Server 2012
3 1 (2.70%) MySQL
General
1 5 (13.51%) Law
1 5 (13.51%) Manufacturing
1 5 (13.51%) Retail
2 4 (10.81%) Finance
Libraries, Frameworks & Software Standards
1 5 (13.51%) Application Packaging
Miscellaneous
1 2 (5.41%) Mathematics
2 1 (2.70%) Analytical Skills
Operating Systems
1 31 (83.78%) Windows
2 12 (32.43%) Windows Server 2008
2 12 (32.43%) Windows Server 2012
3 6 (16.22%) Windows 7
3 6 (16.22%) Windows 8
4 4 (10.81%) Windows Server 2003
5 2 (5.41%) Red Hat Enterprise Linux
5 2 (5.41%) Linux
Processes & Methodologies
1 8 (21.62%) ITIL
2 5 (13.51%) Project Management
3 4 (10.81%) Root Cause Analysis
3 4 (10.81%) Coaching
4 3 (8.11%) Disaster Recovery
5 2 (5.41%) Network Design
5 2 (5.41%) Knowledge Management
5 2 (5.41%) Mentoring
5 2 (5.41%) Software Deployment
5 2 (5.41%) CRM
5 2 (5.41%) E-Commerce
5 2 (5.41%) Change Management
6 1 (2.70%) Software Testing
Programming Languages
1 3 (8.11%) SQL
2 2 (5.41%) PowerShell
2 2 (5.41%) VB
2 2 (5.41%) C
Qualifications
1 11 (29.73%) Microsoft Certification
2 9 (24.32%) MCITP
3 8 (21.62%) Cisco Certification
4 7 (18.92%) MCSE
5 5 (13.51%) CCNA
5 5 (13.51%) MCSA
6 4 (10.81%) CCNP
7 2 (5.41%) Degree
7 2 (5.41%) MCP
8 1 (2.70%) ITIL Certification
8 1 (2.70%) Citrix Certification
8 1 (2.70%) CCEA
8 1 (2.70%) CCIA
8 1 (2.70%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 2 (5.41%) SLA
2 1 (2.70%) QA
System Software
1 29 (78.38%) Active Directory
2 19 (51.35%) VMware Infrastructure
3 11 (29.73%) Hyper-V
4 4 (10.81%) VMware ESX
5 3 (8.11%) Terminal Services
Systems Management
1 7 (18.92%) SCCM
2 5 (13.51%) ZENworks
Vendors
1 26 (70.27%) Microsoft
2 23 (62.16%) VMware
3 18 (48.65%) Cisco
4 6 (16.22%) Citrix
5 3 (8.11%) HP
6 2 (5.41%) SonicWALL
6 2 (5.41%) CheckPoint
6 2 (5.41%) Novell
7 1 (2.70%) NetApp
7 1 (2.70%) Sage
7 1 (2.70%) Barracuda Networks
Hertfordshire
NFP Group Ltd
Salary: £32000 - £42000 per annum + Bonus + Benefits
Posted: 16 days ago