3rd Line Support Jobs in Hertfordshire

Third Line Support
East of England > Hertfordshire

The median Third Line Support salary in Hertfordshire is £36,250 per year according to job vacancies posted during the 6 months to 28 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
28 Apr 2024
Same period 2023 Same period 2022
Rank 104 136 145
Rank change year-on-year +32 +9 -46
Permanent jobs requiring a 3rd Line Support 10 3 9
As % of all permanent jobs advertised in Hertfordshire 0.51% 0.16% 0.44%
As % of the Job Titles category 0.55% 0.18% 0.46%
Number of salaries quoted 8 3 4
10th Percentile - - -
25th Percentile £31,250 £41,250 £37,500
Median annual salary (50th Percentile) £36,250 £42,500 £40,750
Median % change year-on-year -14.71% +4.29% -11.89%
75th Percentile £42,813 £43,750 £43,375
90th Percentile £43,750 - £43,600
East of England median annual salary £42,500 £39,500 £47,500
% change year-on-year +7.59% -16.84% +18.75%

All Permanent IT Job Vacancies
Hertfordshire

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Hertfordshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Hertfordshire with a recognized job title 1,816 1,659 1,972
% of permanent jobs with a recognized job title 92.89% 86.32% 96.86%
Number of salaries quoted 1,435 821 974
10th Percentile £25,809 £30,000 £26,750
25th Percentile £32,500 £40,000 £36,250
Median annual salary (50th Percentile) £50,000 £55,000 £52,500
Median % change year-on-year -9.09% +4.76% +5.00%
75th Percentile £65,000 £70,000 £67,500
90th Percentile £75,000 £80,000 £75,000
East of England median annual salary £47,500 £55,000 £50,000
% change year-on-year -13.64% +10.00% -

3rd Line Support
Job Vacancy Trend in Hertfordshire

Job postings that featured 3rd Line Support in the job title as a proportion of all IT jobs advertised in Hertfordshire.

Job vacancy trend for 3rd Line Support in Hertfordshire

3rd Line Support
Salary Trend in Hertfordshire

3-month moving average salary quoted in jobs citing 3rd Line Support in Hertfordshire.

Salary trend for 3rd Line Support in Hertfordshire

3rd Line Support
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the Hertfordshire region over the 6 months to 28 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hertford - 4 £32,500 - 1
Borehamwood +1 3 £40,000 -5.88%
Watford - 2 £42,500 - 1
Hatfield - 1 - -
Stevenage - 1 - -
3rd Line Support
East of England

3rd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Hertfordshire

For the 6 months to 28 April 2024, 3rd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Hertfordshire region featuring 3rd Line Support in the job title.

1 9 (90.00%) Windows
1 9 (90.00%) Microsoft
1 9 (90.00%) Azure
1 9 (90.00%) Microsoft 365
1 9 (90.00%) Windows Server
2 8 (80.00%) Windows Server 2016
2 8 (80.00%) SharePoint
2 8 (80.00%) Microsoft Exchange
3 6 (60.00%) VMware
3 6 (60.00%) VMware Infrastructure
4 5 (50.00%) VMware ESXi
4 5 (50.00%) Active Directory
4 5 (50.00%) Microsoft Office
4 5 (50.00%) DHCP
4 5 (50.00%) TCP/IP
4 5 (50.00%) DNS
5 4 (40.00%) VPN
5 4 (40.00%) ITIL
5 4 (40.00%) LAN
5 4 (40.00%) WAN
5 4 (40.00%) Citrix
5 4 (40.00%) Firewall
5 4 (40.00%) Exchange Server 2010
5 4 (40.00%) Hyper-V
5 4 (40.00%) Exchange Server 2007
5 4 (40.00%) iPad
5 4 (40.00%) Line Management
5 4 (40.00%) Jamf Pro
5 4 (40.00%) Mimecast
5 4 (40.00%) Amazon RDS

3rd Line Support Skill Set
Co-occurring Skills and Capabilities in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (80.00%) Microsoft Exchange
1 8 (80.00%) SharePoint
2 4 (40.00%) Exchange Server 2007
2 4 (40.00%) Exchange Server 2010
2 4 (40.00%) Exchange Server 2013
Applications
1 5 (50.00%) Microsoft Office
2 1 (10.00%) Microsoft Excel
2 1 (10.00%) MS Visio
Cloud Services
1 9 (90.00%) Azure
1 9 (90.00%) Microsoft 365
2 4 (40.00%) Mimecast
3 1 (10.00%) AWS
Communications & Networking
1 5 (50.00%) DHCP
1 5 (50.00%) DNS
1 5 (50.00%) TCP/IP
2 4 (40.00%) Firewall
2 4 (40.00%) LAN
2 4 (40.00%) Remote Desktop
2 4 (40.00%) VPN
2 4 (40.00%) WAN
3 1 (10.00%) Cisco ISE
3 1 (10.00%) Network Security
Database & Business Intelligence
1 4 (40.00%) Amazon RDS
General
1 4 (40.00%) Social Skills
2 1 (10.00%) Pharmaceutical
Miscellaneous
1 4 (40.00%) iPad
2 1 (10.00%) Data Centre
2 1 (10.00%) Management Information System
2 1 (10.00%) Security Posture
2 1 (10.00%) Video Conferencing
Operating Systems
1 9 (90.00%) Windows
1 9 (90.00%) Windows Server
2 8 (80.00%) Windows Server 2016
3 4 (40.00%) Windows Server 2008
3 4 (40.00%) Windows Server 2012
3 4 (40.00%) Windows Server 2019
Processes & Methodologies
1 4 (40.00%) Break/Fix
1 4 (40.00%) Data Loss Prevention
1 4 (40.00%) ITIL
1 4 (40.00%) Line Management
1 4 (40.00%) Remote Monitoring and Management
1 4 (40.00%) Service Desk Management
1 4 (40.00%) Ticket Management
2 1 (10.00%) Analytics
2 1 (10.00%) Change Advisory Board
2 1 (10.00%) Data Security
2 1 (10.00%) Incident Management
2 1 (10.00%) Information Security
2 1 (10.00%) Information Security Management
2 1 (10.00%) Patch Management
2 1 (10.00%) Proactive Monitoring
2 1 (10.00%) Security Management
2 1 (10.00%) Security Operations
2 1 (10.00%) Service Management
2 1 (10.00%) Threat Detection
2 1 (10.00%) Vulnerability Scanning
Programming Languages
1 1 (10.00%) PowerShell
Qualifications
1 1 (10.00%) CCNA
1 1 (10.00%) CCNP
1 1 (10.00%) Cisco Certification
Quality Assurance & Compliance
1 1 (10.00%) GDPR
1 1 (10.00%) GxP
1 1 (10.00%) ISO/IEC 27001
System Software
1 6 (60.00%) VMware Infrastructure
2 5 (50.00%) Active Directory
2 5 (50.00%) VMware ESXi
3 4 (40.00%) Hyper-V
3 4 (40.00%) Virtual Desktop
4 1 (10.00%) Virtual Machines
Systems Management
1 4 (40.00%) Jamf Pro
1 4 (40.00%) Microsoft Intune
2 1 (10.00%) Active Directory Federation Services
2 1 (10.00%) Cisco CUCM
2 1 (10.00%) DatAdvantage
2 1 (10.00%) QRadar
2 1 (10.00%) SCCM
2 1 (10.00%) Stealthwatch
2 1 (10.00%) Symantec Endpoint Protection
2 1 (10.00%) vCenter Server
2 1 (10.00%) WSUS
Vendors
1 9 (90.00%) Microsoft
2 6 (60.00%) VMware
3 4 (40.00%) Citrix
4 2 (20.00%) Cisco
5 1 (10.00%) Qualys
5 1 (10.00%) ServiceNow
5 1 (10.00%) Symantec
5 1 (10.00%) Varonis