The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Third Line Support
Rank 131 96 152
Rank change year-on-year
-35 +56
Permanent jobs requiring a 3rd Line Support 14 32 17
As % of all permanent IT jobs located in Hertfordshire 0.59% 1.69% 0.56%
As % of the Job Titles category 0.62% 1.75% 0.58%
Number of salaries quoted 14 29 15
Average salary £35,500 £36,000 £41,000
Average salary % change year-on-year
-1.38% -12.19%
90% offered a salary of more than £32,500 £29,000 £37,000
10% offered a salary of more than £44,550 £54,000 £45,600
UK excluding London average salary £35,000 £34,000 £33,000
% change year-on-year
+2.94% +3.03%
3rd Line Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
2241 1832 2917
As % of all permanent IT jobs located in Hertfordshire 94.56% 96.78% 95.45%
Number of salaries quoted 1821 1412 2497
Average salary £45,000 £40,000 £42,500
Average salary % change year-on-year
+12.50% -5.88%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £65,000 £60,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Hertfordshire region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Hertfordshire

3rd Line Support
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Hertfordshire region.

3rd Line Support Salary Trend in Hertfordshire

3rd Line Support
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the Hertfordshire region over the 3 months to 19 December 2014.

3rd Line Support Salary Histogram in Hertfordshire

3rd Line Support
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the Hertfordshire region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hemel Hempstead -20 3 £36,000 -10.00% 1
Stevenage +6 2 £33,750 -37.50%
Watford -22 2 £40,000 +33.33%
Borehamwood - 1 £30,000 -
3rd Line Support
East of England

3rd Line Support
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 19 December 2014, IT jobs across the Hertfordshire region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 39 (90.70%) Windows
2 31 (72.09%) VMware
3 30 (69.77%) Microsoft
3 30 (69.77%) Active Directory
4 26 (60.47%) VMware Infrastructure
5 23 (53.49%) Windows Server 2008
6 22 (51.16%) Windows Server 2012
6 22 (51.16%) MS Exchange
7 19 (44.19%) Cisco
8 17 (39.53%) Exchange Server 2007
9 16 (37.21%) Windows Server 2003
10 13 (30.23%) MS Excel
10 13 (30.23%) LAN
10 13 (30.23%) WAN
11 12 (27.91%) TCP/IP
11 12 (27.91%) DNS
11 12 (27.91%) Hyper-V
11 12 (27.91%) Exchange Server 2013
12 11 (25.58%) Exchange Server 2010
13 10 (23.26%) VMware ESX
13 10 (23.26%) VPN
14 9 (20.93%) Windows 8
14 9 (20.93%) Linux
14 9 (20.93%) Retail
15 8 (18.60%) Finance
15 8 (18.60%) Microsoft Certification
15 8 (18.60%) ITIL
15 8 (18.60%) DHCP
16 7 (16.28%) VoIP
16 7 (16.28%) Firewall

3rd Line Support
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 19 December 2014, IT jobs across the Hertfordshire region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 22 (51.16%) MS Exchange
2 17 (39.53%) Exchange Server 2007
3 12 (27.91%) Exchange Server 2013
4 11 (25.58%) Exchange Server 2010
5 7 (16.28%) Lync
6 3 (6.98%) Apache
7 1 (2.33%) SharePoint
7 1 (2.33%) IIS
Applications
1 13 (30.23%) MS Excel
2 6 (13.95%) MS Office
Business Applications
1 1 (2.33%) Dynamics CRM
Cloud Services
1 6 (13.95%) PaaS
2 4 (9.30%) Office 365
2 4 (9.30%) Microsoft Azure
Communications & Networking
1 13 (30.23%) LAN
1 13 (30.23%) WAN
2 12 (27.91%) TCP/IP
2 12 (27.91%) DNS
3 10 (23.26%) VPN
4 8 (18.60%) DHCP
5 7 (16.28%) VoIP
5 7 (16.28%) Firewall
6 6 (13.95%) VLAN
6 6 (13.95%) MPLS
6 6 (13.95%) ISDN
6 6 (13.95%) PBX
7 4 (9.30%) Internet
8 3 (6.98%) HTTP
9 2 (4.65%) SAN
9 2 (4.65%) iSCSI
9 2 (4.65%) Cisco ASA
10 1 (2.33%) Intranet
10 1 (2.33%) Telnet
Database & Business Intelligence
1 6 (13.95%) SQL Server
2 3 (6.98%) MySQL
3 2 (4.65%) SQL Server 2005
3 2 (4.65%) SQL Server 2008
3 2 (4.65%) SQL Server 2012
General
1 9 (20.93%) Retail
2 8 (18.60%) Finance
3 6 (13.95%) Manufacturing
4 4 (9.30%) Law
5 1 (2.33%) Back Office
Libraries, Frameworks & Software Standards
1 3 (6.98%) Application Packaging
2 1 (2.33%) COM
Miscellaneous
1 6 (13.95%) Mathematics
Operating Systems
1 39 (90.70%) Windows
2 23 (53.49%) Windows Server 2008
3 22 (51.16%) Windows Server 2012
4 16 (37.21%) Windows Server 2003
5 9 (20.93%) Linux
5 9 (20.93%) Windows 8
6 6 (13.95%) Red Hat Enterprise Linux
7 5 (11.63%) Windows 7
8 3 (6.98%) Ubuntu
Processes & Methodologies
1 8 (18.60%) ITIL
2 7 (16.28%) Coaching
3 6 (13.95%) Mentoring
3 6 (13.95%) E-Commerce
4 5 (11.63%) Project Management
5 4 (9.30%) Root Cause Analysis
6 2 (4.65%) Software Deployment
6 2 (4.65%) Change Management
6 2 (4.65%) Disaster Recovery
6 2 (4.65%) Network Design
7 1 (2.33%) Knowledge Management
7 1 (2.33%) CRM
Programming Languages
1 6 (13.95%) C
2 3 (6.98%) PHP
3 2 (4.65%) SQL
3 2 (4.65%) PowerShell
Qualifications
1 8 (18.60%) Microsoft Certification
2 7 (16.28%) Cisco Certification
2 7 (16.28%) MCITP
3 6 (13.95%) Degree
3 6 (13.95%) MCSE
3 6 (13.95%) CCNP
3 6 (13.95%) CCNA
4 4 (9.30%) MCSA
5 1 (2.33%) MCP
5 1 (2.33%) ITIL Certification
Quality Assurance & Compliance
1 1 (2.33%) SLA
System Software
1 30 (69.77%) Active Directory
2 26 (60.47%) VMware Infrastructure
3 12 (27.91%) Hyper-V
4 10 (23.26%) VMware ESX
5 7 (16.28%) Terminal Services
6 1 (2.33%) vSphere
Systems Management
1 3 (6.98%) ZENworks
1 3 (6.98%) cPanel
2 2 (4.65%) SCCM
Vendors
1 31 (72.09%) VMware
2 30 (69.77%) Microsoft
3 19 (44.19%) Cisco
4 6 (13.95%) CheckPoint
5 5 (11.63%) Apple
5 5 (11.63%) Citrix
6 3 (6.98%) HP
6 3 (6.98%) Red Hat
7 1 (2.33%) Sage
7 1 (2.33%) NetApp
7 1 (2.33%) Novell
7 1 (2.33%) SonicWALL
7 1 (2.33%) Barracuda Networks
Hertfordshire
ComputAppoint
Salary: £30000 - £38000 per annum
Posted: 17 hours ago
Hemel Hempstead, Hertfordshire
RBW Consulting
Salary: From £22,000 to £32,000 per annum
Posted: 21 hours ago
Hertfordshire
Computer Futures
Salary: £30000 - £35000 per annum + competitive
Posted: 16 days ago