The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 2 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Mar 2015
Same period 2014 Same period 2013
Third Line Support
Rank 119 97 137
Rank change year-on-year
-22 +40
Permanent jobs requiring a 3rd Line Support 22 37 24
As % of all permanent IT jobs located in Hertfordshire 1.06% 1.75% 0.89%
As % of the Job Titles category 1.11% 1.83% 0.96%
Number of salaries quoted 20 35 22
Average salary £33,250 £35,000 £37,500
Average salary % change year-on-year
-5.00% -6.66%
90% offered a salary of more than £27,450 £29,000 £28,500
10% offered a salary of more than £40,500 £41,600 £51,750
UK excluding London average salary £35,000 £35,000 £33,000
% change year-on-year
- +6.06%
3rd Line Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
1975 2023 2512
As % of all permanent IT jobs located in Hertfordshire 95.09% 95.79% 93.63%
Number of salaries quoted 1593 1565 2122
Average salary £45,000 £40,000 £42,500
Average salary % change year-on-year
+12.50% -5.88%
90% offered a salary of more than £26,000 £25,000 £25,500
10% offered a salary of more than £65,000 £60,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Hertfordshire region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Hertfordshire

3rd Line Support
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Hertfordshire region.

3rd Line Support Salary Trend in Hertfordshire

3rd Line Support
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the Hertfordshire region over the 3 months to 2 March 2015.

3rd Line Support Salary Histogram in Hertfordshire

3rd Line Support
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the Hertfordshire region over the 3 months to 2 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hemel Hempstead -22 6 £27,500 -31.25%
Stevenage +27 4 £32,500 +12.06%
St Albans -16 2 £40,000 -
Potters Bar -6 1 £34,000 -3.54%
Welwyn Garden City -16 1 - -
Harpenden - 1 £28,500 -
3rd Line Support
East of England

3rd Line Support
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 2 March 2015, IT jobs across the Hertfordshire region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 34 (85.00%) Windows
2 30 (75.00%) Active Directory
3 26 (65.00%) Microsoft
4 24 (60.00%) VMware
5 20 (50.00%) VMware Infrastructure
6 18 (45.00%) Cisco
7 14 (35.00%) Windows Server 2012
7 14 (35.00%) MS Exchange
8 13 (32.50%) MS Excel
9 12 (30.00%) Windows Server 2008
10 11 (27.50%) Hyper-V
10 11 (27.50%) LAN
10 11 (27.50%) WAN
11 10 (25.00%) TCP/IP
11 10 (25.00%) Microsoft Certification
12 9 (22.50%) Citrix
12 9 (22.50%) Cisco Certification
13 7 (17.50%) VPN
13 7 (17.50%) Windows 7
13 7 (17.50%) MCITP
13 7 (17.50%) SCCM
14 6 (15.00%) Exchange Server 2013
14 6 (15.00%) Windows 8
14 6 (15.00%) MCSE
14 6 (15.00%) ITIL
14 6 (15.00%) SQL Server
14 6 (15.00%) Law
15 5 (12.50%) ZENworks
15 5 (12.50%) SAN
15 5 (12.50%) MCSA

3rd Line Support
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 2 March 2015, IT jobs across the Hertfordshire region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 14 (35.00%) MS Exchange
2 6 (15.00%) Exchange Server 2013
3 5 (12.50%) Exchange Server 2010
3 5 (12.50%) Exchange Server 2007
4 4 (10.00%) SharePoint
5 2 (5.00%) Lync
6 1 (2.50%) IIS
6 1 (2.50%) Blackberry Enterprise Server
Applications
1 13 (32.50%) MS Excel
2 2 (5.00%) MS Office
Business Applications
1 2 (5.00%) Dynamics CRM
Cloud Services
1 5 (12.50%) Office 365
2 3 (7.50%) Microsoft Azure
Communications & Networking
1 11 (27.50%) LAN
1 11 (27.50%) WAN
2 10 (25.00%) TCP/IP
3 7 (17.50%) VPN
4 5 (12.50%) SAN
5 3 (7.50%) Firewall
5 3 (7.50%) iSCSI
5 3 (7.50%) DNS
6 2 (5.00%) DHCP
6 2 (5.00%) Cisco ASA
Database & Business Intelligence
1 6 (15.00%) SQL Server
2 2 (5.00%) SQL Server 2005
2 2 (5.00%) SQL Server 2008
2 2 (5.00%) SQL Server 2012
3 1 (2.50%) MySQL
General
1 6 (15.00%) Law
2 3 (7.50%) Manufacturing
3 2 (5.00%) Retail
3 2 (5.00%) Finance
Libraries, Frameworks & Software Standards
1 5 (12.50%) Application Packaging
Miscellaneous
1 2 (5.00%) Social Media
2 1 (2.50%) Analytical Skills
Operating Systems
1 34 (85.00%) Windows
2 14 (35.00%) Windows Server 2012
3 12 (30.00%) Windows Server 2008
4 7 (17.50%) Windows 7
5 6 (15.00%) Windows 8
6 4 (10.00%) Windows Server 2003
7 1 (2.50%) UNIX
7 1 (2.50%) Linux
7 1 (2.50%) Windows XP
7 1 (2.50%) Mac OS
Processes & Methodologies
1 6 (15.00%) ITIL
2 4 (10.00%) Project Management
3 3 (7.50%) Disaster Recovery
3 3 (7.50%) Root Cause Analysis
4 2 (5.00%) Software Deployment
4 2 (5.00%) Coaching
4 2 (5.00%) Change Management
4 2 (5.00%) CRM
4 2 (5.00%) Network Design
4 2 (5.00%) Knowledge Management
5 1 (2.50%) Software Testing
5 1 (2.50%) Enterprise Architecture
5 1 (2.50%) Technical Architecture
5 1 (2.50%) Migration
Programming Languages
1 4 (10.00%) SQL
2 2 (5.00%) VB
2 2 (5.00%) PowerShell
Qualifications
1 10 (25.00%) Microsoft Certification
2 9 (22.50%) Cisco Certification
3 7 (17.50%) MCITP
4 6 (15.00%) MCSE
5 5 (12.50%) MCSA
5 5 (12.50%) CCNP
6 4 (10.00%) CCNA
7 3 (7.50%) VMware Certified Professional (VCP)
8 2 (5.00%) MCP
9 1 (2.50%) ITIL Certification
9 1 (2.50%) Citrix Certification
9 1 (2.50%) CCEA
9 1 (2.50%) Security Cleared
9 1 (2.50%) CCIA
Quality Assurance & Compliance
1 2 (5.00%) SLA
2 1 (2.50%) QA
System Software
1 30 (75.00%) Active Directory
2 20 (50.00%) VMware Infrastructure
3 11 (27.50%) Hyper-V
4 3 (7.50%) VMware ESX
5 1 (2.50%) Terminal Services
5 1 (2.50%) XenDesktop
5 1 (2.50%) vSphere
Systems Management
1 7 (17.50%) SCCM
2 5 (12.50%) ZENworks
Vendors
1 26 (65.00%) Microsoft
2 24 (60.00%) VMware
3 18 (45.00%) Cisco
4 9 (22.50%) Citrix
5 5 (12.50%) HP
6 2 (5.00%) SonicWALL
6 2 (5.00%) Novell
7 1 (2.50%) Apple
7 1 (2.50%) Sage
7 1 (2.50%) Barracuda Networks
7 1 (2.50%) Dell
7 1 (2.50%) NetApp
Hertfordshire
NFP Group Ltd
Salary: £30000 - £45000 per annum + Bonus + Benefits
Posted: 24 days ago