The first table below looks at the demand for the 3rd Line Support role in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 16 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Hertfordshire region.

Location
3 months to
16 Apr 2014
Same period 2013 Same period 2012
Third Line Support
Rank 113 124 134
Rank change year-on-year
+11 +10
Permanent jobs requiring a 3rd Line Support 31 32 15
As % of all permanent IT jobs located in Hertfordshire 1.23% 1.19% 0.57%
As % of the Job Titles category 1.29% 1.25% 0.60%
Number of salaries quoted 29 29 15
Average salary £35,000 £30,000 £36,000
Average salary % change year-on-year
+16.66% -16.66%
90% offered a salary of more than £29,000 £27,500 £26,900
10% offered a salary of more than £45,400 £40,000 £47,500
UK excluding London average salary £33,750 £32,500 £34,250
% change year-on-year
+3.84% -5.10%
Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
2411 2560 2499
As % of all permanent IT jobs located in Hertfordshire 96.02% 94.96% 95.38%
Number of salaries quoted 1930 2144 2047
Average salary £40,000 £42,500 £44,000
Average salary % change year-on-year
-5.88% -3.40%
90% offered a salary of more than £25,500 £26,000 £26,000
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £40,000 £38,500 £38,000
% change year-on-year
+3.89% +1.31%
3rd Line Support
East of England

3rd Line Support
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Hertfordshire region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Hertfordshire

3rd Line Support
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Hertfordshire region.

3rd Line Support Salary Trend in Hertfordshire

3rd Line Support
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the Hertfordshire region over the 3 months to 16 April 2014.

3rd Line Support Salary Histogram in Hertfordshire

3rd Line Support
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the Hertfordshire region over the 3 months to 16 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Hemel Hempstead +17 10 £40,500 +24.61% 1
Stevenage -1 10 £33,250 +31.68%
Watford -18 3 £33,000 +10.00% 2
St Albans +4 2 - - 1
Welwyn Garden City - 2 £33,000 -
Potters Bar - 1 £36,500 -
3rd Line Support
East of England

3rd Line Support
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 16 April 2014, IT jobs across the Hertfordshire region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 55 (87.30%) Windows
2 41 (65.08%) Microsoft
3 38 (60.32%) Windows Server 2008
4 37 (58.73%) VMware
5 36 (57.14%) MS Exchange
6 33 (52.38%) Active Directory
7 31 (49.21%) Exchange Server 2010
8 30 (47.62%) SQL Server
9 29 (46.03%) Windows Server 2003
10 28 (44.44%) VMware Infrastructure
11 26 (41.27%) Cisco
12 25 (39.68%) Hyper-V
13 24 (38.10%) Exchange Server 2007
14 21 (33.33%) SQL Server 2008
14 21 (33.33%) Change Management
14 21 (33.33%) Firewall
14 21 (33.33%) Microsoft Certification
14 21 (33.33%) SAN
15 20 (31.75%) SQL
15 20 (31.75%) SharePoint
16 19 (30.16%) HP
17 18 (28.57%) Project Management
17 18 (28.57%) MS Excel
17 18 (28.57%) DHCP
17 18 (28.57%) DNS
17 18 (28.57%) Disaster Recovery
18 17 (26.98%) Windows 7
18 17 (26.98%) VoIP
18 17 (26.98%) ITIL
18 17 (26.98%) Citrix

3rd Line Support
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 16 April 2014, IT jobs across the Hertfordshire region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 36 (57.14%) MS Exchange
2 31 (49.21%) Exchange Server 2010
3 24 (38.10%) Exchange Server 2007
4 20 (31.75%) SharePoint
5 14 (22.22%) SharePoint 2010
6 11 (17.46%) Exchange Server 2013
7 1 (1.59%) Exchange Server 2003
7 1 (1.59%) IIS
7 1 (1.59%) SharePoint 2013
Applications
1 18 (28.57%) MS Excel
2 14 (22.22%) MS Office
3 1 (1.59%) Photoshop
Cloud Services
1 1 (1.59%) Office 365
Communications & Networking
1 21 (33.33%) Firewall
1 21 (33.33%) SAN
2 18 (28.57%) DHCP
2 18 (28.57%) DNS
3 17 (26.98%) VoIP
4 15 (23.81%) iSCSI
5 12 (19.05%) TCP/IP
6 10 (15.87%) Internet
7 7 (11.11%) LAN
8 6 (9.52%) WAN
9 2 (3.17%) VPN
9 2 (3.17%) MPLS
9 2 (3.17%) Wireless
10 1 (1.59%) LDAP
Database & Business Intelligence
1 30 (47.62%) SQL Server
2 21 (33.33%) SQL Server 2008
3 6 (9.52%) SQL Server 2000
3 6 (9.52%) SQL Server Reporting Services
3 6 (9.52%) SQL Server Integration Services
General
1 9 (14.29%) Telecoms
2 3 (4.76%) Manufacturing
3 1 (1.59%) Welsh Language
3 1 (1.59%) Finance
Libraries, Frameworks & Software Standards
1 6 (9.52%) .NET
1 6 (9.52%) Classic ASP
1 6 (9.52%) ASP.NET
1 6 (9.52%) WCF
1 6 (9.52%) NHibernate
1 6 (9.52%) .NET Framework
1 6 (9.52%) ASP.NET MVC
1 6 (9.52%) ADO.NET Entity Framework
1 6 (9.52%) ASP.NET MVC 3
1 6 (9.52%) Razor View Engine
2 4 (6.35%) Silverlight
3 2 (3.17%) WAP
4 1 (1.59%) DCOM
4 1 (1.59%) HTML
Miscellaneous
1 15 (23.81%) Replication
2 2 (3.17%) Blackberry
2 2 (3.17%) iPhone
3 1 (1.59%) Visualisation
3 1 (1.59%) Computer Science
3 1 (1.59%) PKI
Operating Systems
1 55 (87.30%) Windows
2 38 (60.32%) Windows Server 2008
3 29 (46.03%) Windows Server 2003
4 17 (26.98%) Windows 7
5 13 (20.63%) Windows XP
6 12 (19.05%) Windows 8
6 12 (19.05%) Windows Server 2012
7 4 (6.35%) Linux
7 4 (6.35%) UNIX
8 3 (4.76%) Android
9 1 (1.59%) Windows Vista
9 1 (1.59%) Solaris
Processes & Methodologies
1 21 (33.33%) Change Management
2 18 (28.57%) Project Management
2 18 (28.57%) Disaster Recovery
3 17 (26.98%) ITIL
4 16 (25.40%) Problem Management
5 6 (9.52%) MVC
5 6 (9.52%) Scrum
5 6 (9.52%) Waterfall
5 6 (9.52%) Continuous Improvement
6 3 (4.76%) Project Planning
6 3 (4.76%) Service Delivery
6 3 (4.76%) Software Deployment
7 2 (3.17%) Network Monitoring
7 2 (3.17%) E-Commerce
7 2 (3.17%) ERP
7 2 (3.17%) Workflow
7 2 (3.17%) QMS
8 1 (1.59%) Security Management
8 1 (1.59%) Software Distribution
8 1 (1.59%) Root Cause Analysis
Programming Languages
1 20 (31.75%) SQL
2 12 (19.05%) VB
3 10 (15.87%) C#
3 10 (15.87%) VB6
4 6 (9.52%) VBA
5 5 (7.94%) JavaScript
6 1 (1.59%) PowerShell
6 1 (1.59%) VBScript
Qualifications
1 21 (33.33%) Microsoft Certification
2 15 (23.81%) MCTS
2 15 (23.81%) CCNA
2 15 (23.81%) Cisco Certification
3 14 (22.22%) Citrix Certification
3 14 (22.22%) MCP
3 14 (22.22%) VMware Certified Professional (VCP)
3 14 (22.22%) CCEE
3 14 (22.22%) CCAA
3 14 (22.22%) CCIA
4 6 (9.52%) MCITP
4 6 (9.52%) Degree
5 5 (7.94%) MCSE
Quality Assurance & Compliance
1 3 (4.76%) SLA
System Software
1 33 (52.38%) Active Directory
2 28 (44.44%) VMware Infrastructure
3 25 (39.68%) Hyper-V
4 2 (3.17%) VMware ESX
Systems Management
1 1 (1.59%) McAfee ePO
1 1 (1.59%) SCCM
1 1 (1.59%) SCOM
1 1 (1.59%) WSUS
1 1 (1.59%) WMI
1 1 (1.59%) NetBackup
1 1 (1.59%) Norton AntiVirus
Vendors
1 41 (65.08%) Microsoft
2 37 (58.73%) VMware
3 26 (41.27%) Cisco
4 19 (30.16%) HP
5 17 (26.98%) Citrix
6 14 (22.22%) SonicWALL
7 10 (15.87%) Apple
8 3 (4.76%) Symantec
9 2 (3.17%) SAP
9 2 (3.17%) Amdocs
10 1 (1.59%) Veeam
10 1 (1.59%) Capita
10 1 (1.59%) McAfee
10 1 (1.59%) Dell
10 1 (1.59%) Sun
10 1 (1.59%) Twitter
St Albans
Pertemps ERP
Salary: £30-32K + Company Benefits
Posted: Yesterday
Hemel Hempstead, Hertfordshire
Green Thompson Consulting
Salary: From £35,000 to £45,000 per annum
Posted: 2 days ago
Watford, Hertfordshire
Oscar Associates (UK) Ltd
Salary: £35000 - £40000 per annum
Posted: 5 days ago
Watford, Hertfordshire
Senitor Associates
Salary: £45000 - £55000 per annum + benefits + bonus
Posted: 6 days ago