The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Third Line Support
Rank 134 117 104
Rank change year-on-year
-17 -13
Permanent jobs requiring a 3rd Line Support 23 27 31
As % of all permanent IT jobs located in Hertfordshire 0.96% 1.09% 1.46%
As % of the Job Titles category 1.00% 1.14% 1.55%
Number of salaries quoted 23 23 30
Average salary £35,000 £34,000 £30,500
Average salary % change year-on-year
+2.94% +11.47%
90% offered a salary of more than £30,000 £30,000 £28,950
10% offered a salary of more than £44,100 £44,500 £45,300
UK excluding London average salary £35,000 £34,000 £32,500
% change year-on-year
+2.94% +4.61%
3rd Line Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
2297 2372 1998
As % of all permanent IT jobs located in Hertfordshire 95.39% 95.88% 94.16%
Number of salaries quoted 1916 1982 1587
Average salary £45,000 £45,000 £40,000
Average salary % change year-on-year
- +12.50%
90% offered a salary of more than £26,000 £26,500 £23,500
10% offered a salary of more than £60,000 £60,000 £65,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Hertfordshire region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Hertfordshire

3rd Line Support
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Hertfordshire region.

3rd Line Support Salary Trend in Hertfordshire

3rd Line Support
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the Hertfordshire region over the 3 months to 31 July 2015.

3rd Line Support Salary Histogram in Hertfordshire

3rd Line Support
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the Hertfordshire region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford -5 6 £34,000 -20.00% 2
Rickmansworth - 6 £39,000 -
Hemel Hempstead -9 1 £27,500 -8.33%
Potters Bar - 1 £30,000 -
Bishop's Stortford - 1 £40,500 -
Borehamwood - 1 £32,500 -
3rd Line Support
East of England

3rd Line Support
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 31 July 2015, IT jobs across the Hertfordshire region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 42 (84.00%) Windows
2 36 (72.00%) Active Directory
3 25 (50.00%) Windows Server 2012
4 21 (42.00%) Firewall
5 20 (40.00%) Microsoft
5 20 (40.00%) VMware
6 17 (34.00%) Citrix
6 17 (34.00%) VMware Infrastructure
7 15 (30.00%) Cisco
7 15 (30.00%) MS Exchange
7 15 (30.00%) ITIL
8 14 (28.00%) SharePoint
8 14 (28.00%) Windows Server 2008
9 12 (24.00%) Microsoft Certification
10 11 (22.00%) SAN
10 11 (22.00%) Office 365
11 10 (20.00%) ITIL Certification
11 10 (20.00%) Windows Server 2003
11 10 (20.00%) DHCP
11 10 (20.00%) DNS
12 9 (18.00%) TCP/IP
12 9 (18.00%) MCSE
13 8 (16.00%) MCSA
14 7 (14.00%) XenDesktop
15 6 (12.00%) Microsoft Azure
15 6 (12.00%) MS Excel
15 6 (12.00%) SQL Server
15 6 (12.00%) CheckPoint
16 5 (10.00%) Apple
16 5 (10.00%) Cisco Certification

3rd Line Support
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 31 July 2015, IT jobs across the Hertfordshire region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (30.00%) MS Exchange
2 14 (28.00%) SharePoint
3 5 (10.00%) Exchange Server 2010
3 5 (10.00%) Exchange Server 2013
4 3 (6.00%) IIS
5 1 (2.00%) Blackberry Enterprise Server
5 1 (2.00%) Exchange Server 2007
5 1 (2.00%) Lync
Applications
1 6 (12.00%) MS Excel
2 2 (4.00%) MS Office
Cloud Services
1 11 (22.00%) Office 365
2 6 (12.00%) Microsoft Azure
Communications & Networking
1 21 (42.00%) Firewall
2 11 (22.00%) SAN
3 10 (20.00%) DNS
3 10 (20.00%) DHCP
4 9 (18.00%) TCP/IP
5 5 (10.00%) HTTP
5 5 (10.00%) LAN
5 5 (10.00%) WAN
5 5 (10.00%) VLAN
6 4 (8.00%) SMTP
7 3 (6.00%) iSCSI
8 2 (4.00%) Wi-Fi
Database & Business Intelligence
1 6 (12.00%) SQL Server
Development Applications
1 1 (2.00%) SQL Server Management Studio (SSMS)
General
1 2 (4.00%) Law
2 1 (2.00%) Back Office
Libraries, Frameworks & Software Standards
1 1 (2.00%) .NET
1 1 (2.00%) COM
Miscellaneous
1 3 (6.00%) Thin Client
1 3 (6.00%) Fat Client
2 2 (4.00%) Social Media
3 1 (2.00%) Analytical Skills
3 1 (2.00%) Blackberry
3 1 (2.00%) Management Information System
3 1 (2.00%) Computer Science
Operating Systems
1 42 (84.00%) Windows
2 25 (50.00%) Windows Server 2012
3 14 (28.00%) Windows Server 2008
4 10 (20.00%) Windows Server 2003
5 5 (10.00%) Linux
6 4 (8.00%) Windows 7
6 4 (8.00%) UNIX
7 2 (4.00%) Windows 8
8 1 (2.00%) Mac OS
8 1 (2.00%) Windows XP
8 1 (2.00%) Ubuntu
Processes & Methodologies
1 15 (30.00%) ITIL
2 4 (8.00%) PRINCE2
3 3 (6.00%) Change Management
3 3 (6.00%) Disaster Recovery
3 3 (6.00%) Network Design
3 3 (6.00%) Incident Management
3 3 (6.00%) Capacity Management
3 3 (6.00%) Software Deployment
3 3 (6.00%) Server Building
4 1 (2.00%) Enterprise Architecture
4 1 (2.00%) Technical Architecture
4 1 (2.00%) Logistics
4 1 (2.00%) Migration
4 1 (2.00%) Service Management
Programming Languages
1 5 (10.00%) SQL
1 5 (10.00%) PowerShell
2 1 (2.00%) PHP
2 1 (2.00%) T-SQL
Qualifications
1 12 (24.00%) Microsoft Certification
2 10 (20.00%) ITIL Certification
3 9 (18.00%) MCSE
4 8 (16.00%) MCSA
5 5 (10.00%) MCITP
5 5 (10.00%) Cisco Certification
5 5 (10.00%) Security Cleared
6 4 (8.00%) MCP
7 3 (6.00%) CCNA
7 3 (6.00%) SC Cleared
8 2 (4.00%) CCNP
8 2 (4.00%) Degree
8 2 (4.00%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 1 (2.00%) SLA
System Software
1 36 (72.00%) Active Directory
2 17 (34.00%) VMware Infrastructure
3 7 (14.00%) XenDesktop
4 5 (10.00%) Hyper-V
4 5 (10.00%) XenApp
5 3 (6.00%) Terminal Services
6 2 (4.00%) vSphere
6 2 (4.00%) XenServer
6 2 (4.00%) Xen
7 1 (2.00%) iptables
7 1 (2.00%) VMware ESX
Systems Management
1 4 (8.00%) SCCM
2 3 (6.00%) Backup Exec
Vendors
1 20 (40.00%) Microsoft
1 20 (40.00%) VMware
2 17 (34.00%) Citrix
3 15 (30.00%) Cisco
4 6 (12.00%) CheckPoint
5 5 (10.00%) Apple
6 2 (4.00%) Symantec
6 2 (4.00%) HP
7 1 (2.00%) Dell
7 1 (2.00%) Oracle
Watford, Hertfordshire
Bluetownonline
Posted: 3 days ago
Stevenage, Hertfordshire
Dupen Recruitment Services
Salary: £25000 - £30000 per annum + good benefits
Posted: 3 days ago
Watford, Hertfordshire
Oscar Associates (UK) Ltd
Salary: £30000 - £35000 per annum
Posted: 6 days ago