The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 12 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
12 Feb 2016
Same period 2015 Same period 2014
Third Line Support
Rank 96 124 106
Rank change year-on-year
+28 -18
Permanent jobs requiring a 3rd Line Support 43 19 33
As % of all permanent IT jobs located in Hertfordshire 1.98% 0.94% 1.63%
As % of the Job Titles category 2.03% 0.97% 1.68%
Number of salaries quoted 41 17 31
Average salary £35,500 £34,000 £35,000
Average salary % change year-on-year
+4.41% -2.85%
90% offered a salary of more than £30,000 £27,300 £29,000
10% offered a salary of more than £37,500 £40,200 £47,650
UK excluding London average salary £35,000 £35,000 £33,500
% change year-on-year
- +4.47%
3rd Line Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
2120 1952 1970
As % of all permanent IT jobs located in Hertfordshire 97.52% 96.73% 97.43%
Number of salaries quoted 1806 1564 1489
Average salary £45,000 £45,000 £39,500
Average salary % change year-on-year
- +13.92%
90% offered a salary of more than £28,500 £26,000 £25,000
10% offered a salary of more than £65,000 £55,000 £65,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

3rd Line Support
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Hertfordshire region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Hertfordshire

3rd Line Support
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Hertfordshire region.

3rd Line Support Salary Trend in Hertfordshire

3rd Line Support
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the Hertfordshire region over the 3 months to 12 February 2016.

3rd Line Support Salary Histogram in Hertfordshire

3rd Line Support
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the Hertfordshire region over the 3 months to 12 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hemel Hempstead +5 11 £37,500 +36.36% 1
Potters Bar -3 5 £30,000 -11.76%
Stevenage -3 3 £37,500 +15.38%
Kings Langley - 2 £37,000 -
Tring - 2 £35,250 -
Hertford - 1 £30,000 -
3rd Line Support
East of England

3rd Line Support
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 12 February 2016, IT jobs across the Hertfordshire region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 66 (82.50%) Windows
2 51 (63.75%) Active Directory
3 46 (57.50%) Windows Server
4 41 (51.25%) VMware
5 40 (50.00%) Windows Server 2008
5 40 (50.00%) Firewall
6 39 (48.75%) Microsoft
7 38 (47.50%) Windows Server 2012
8 36 (45.00%) Office 365
9 29 (36.25%) DHCP
10 27 (33.75%) DNS
11 23 (28.75%) MS Exchange
12 22 (27.50%) TCP/IP
13 21 (26.25%) VPN
13 21 (26.25%) LAN
13 21 (26.25%) WAN
13 21 (26.25%) VMware Infrastructure
14 19 (23.75%) Windows Server 2003
15 16 (20.00%) Cisco
16 13 (16.25%) Windows 8
17 12 (15.00%) Exchange Server 2013
17 12 (15.00%) SAN
18 11 (13.75%) Dell
18 11 (13.75%) MS Excel
18 11 (13.75%) ITIL
18 11 (13.75%) Disaster Recovery
19 10 (12.50%) Google
19 10 (12.50%) Windows XP
19 10 (12.50%) Wi-Fi
19 10 (12.50%) Google Apps

3rd Line Support
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 12 February 2016, IT jobs across the Hertfordshire region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 23 (28.75%) MS Exchange
2 12 (15.00%) Exchange Server 2013
3 7 (8.75%) Exchange Server 2010
4 3 (3.75%) IIS
4 3 (3.75%) SharePoint
5 2 (2.50%) Exchange Server 2003
5 2 (2.50%) Exchange Server 2007
5 2 (2.50%) Skype for Business
Applications
1 11 (13.75%) MS Excel
2 8 (10.00%) MS Office
Cloud Services
1 36 (45.00%) Office 365
2 10 (12.50%) Google Apps
3 1 (1.25%) Amazon AWS
3 1 (1.25%) Cloud Computing
Communications & Networking
1 40 (50.00%) Firewall
2 29 (36.25%) DHCP
3 27 (33.75%) DNS
4 22 (27.50%) TCP/IP
5 21 (26.25%) LAN
5 21 (26.25%) VPN
5 21 (26.25%) WAN
6 12 (15.00%) SAN
7 10 (12.50%) Wi-Fi
8 4 (5.00%) Network Security
8 4 (5.00%) Spanning Tree
8 4 (5.00%) VLAN
9 3 (3.75%) VPLS
10 1 (1.25%) Cisco ASA
10 1 (1.25%) IP Telephony
Database & Business Intelligence
1 7 (8.75%) SQL Server
2 1 (1.25%) SQL Server 2012
General
1 1 (1.25%) Publishing
Libraries, Frameworks & Software Standards
1 1 (1.25%) Web Services
Miscellaneous
1 10 (12.50%) Driving Licence
2 5 (6.25%) Client/Server
3 4 (5.00%) Data Centre
3 4 (5.00%) EqualLogic
3 4 (5.00%) Video Conferencing
4 3 (3.75%) Analytical Skills
4 3 (3.75%) Clustering
5 2 (2.50%) AS400
6 1 (1.25%) Statistics
6 1 (1.25%) User Experience
Operating Systems
1 66 (82.50%) Windows
2 46 (57.50%) Windows Server
3 40 (50.00%) Windows Server 2008
4 38 (47.50%) Windows Server 2012
5 19 (23.75%) Windows Server 2003
6 13 (16.25%) Windows 8
7 10 (12.50%) Windows XP
8 7 (8.75%) Windows 7
9 5 (6.25%) Linux
9 5 (6.25%) Solaris
9 5 (6.25%) Unix
10 4 (5.00%) Windows 10
11 3 (3.75%) Red Hat Enterprise Linux
12 2 (2.50%) Mac OS
Processes & Methodologies
1 11 (13.75%) Disaster Recovery
1 11 (13.75%) ITIL
2 7 (8.75%) Performance Monitoring
2 7 (8.75%) Project Management
2 7 (8.75%) Service Management
3 5 (6.25%) Business Continuity
3 5 (6.25%) Case Management
3 5 (6.25%) Network Management
3 5 (6.25%) Presales
4 4 (5.00%) Network Design
5 3 (3.75%) High Availability
6 2 (2.50%) Application Packaging
6 2 (2.50%) Incident Management
7 1 (1.25%) Change Management
7 1 (1.25%) CRM
7 1 (1.25%) Operations Management
7 1 (1.25%) Server Building
7 1 (1.25%) Software Deployment
7 1 (1.25%) Supplier Management
Programming Languages
1 5 (6.25%) SQL
2 1 (1.25%) PowerShell
2 1 (1.25%) VBScript
Qualifications
1 8 (10.00%) SC Cleared
1 8 (10.00%) Security Cleared
2 6 (7.50%) Cisco Certification
3 5 (6.25%) Microsoft Certification
4 4 (5.00%) MCSE
5 3 (3.75%) MCSA
5 3 (3.75%) VMware Certified Professional (VCP)
6 2 (2.50%) CCNA
6 2 (2.50%) MCP
7 1 (1.25%) CCNP
7 1 (1.25%) ITIL Certification
Quality Assurance & Compliance
1 3 (3.75%) SLA
System Software
1 51 (63.75%) Active Directory
2 21 (26.25%) VMware Infrastructure
3 7 (8.75%) Hyper-V
4 5 (6.25%) Oracle Clusterware
4 5 (6.25%) vSphere
5 4 (5.00%) Terminal Services
5 4 (5.00%) XenApp
6 2 (2.50%) XenDesktop
Systems Management
1 5 (6.25%) Oracle Enterprise Manager
1 5 (6.25%) Oracle ZFS
1 5 (6.25%) WSUS
2 4 (5.00%) FortiGate
3 3 (3.75%) SCCM
3 3 (3.75%) ZENworks
Vendors
1 41 (51.25%) VMware
2 39 (48.75%) Microsoft
3 16 (20.00%) Cisco
4 11 (13.75%) Dell
5 10 (12.50%) Google
6 7 (8.75%) Citrix
6 7 (8.75%) HP
7 5 (6.25%) Northgate
7 5 (6.25%) Oracle
8 4 (5.00%) 3PAR
8 4 (5.00%) Apple
8 4 (5.00%) Avaya
8 4 (5.00%) CheckPoint
8 4 (5.00%) Juniper
9 3 (3.75%) Intel Security
9 3 (3.75%) NetApp
9 3 (3.75%) Novell
9 3 (3.75%) Red Hat
10 1 (1.25%) JD Edwards
10 1 (1.25%) Symantec
Borehamwood, Hertfordshire
Senitor Associates
Salary: £38000 per annum
Posted: 13 hours ago
Borehamwood, Hertfordshire
Senitor Associates
Salary: £38000 per annum + Outstanding benefits
Posted: Yesterday
Letchworth Garden City, Hertfordshire
Latcom Ltd
Salary: From £28,000 to £33,000 per annum + Benefits
Posted: 3 days ago
Hemel Hempstead, Hertfordshire
Understanding Recruitment
Salary: £30000.00 - £33000.00 per annum
Posted: 5 days ago
Hertfordshire
Hays Specialist Recruitment Ltd
Salary: Competitive
Posted: 10 days ago