The first table below looks at the demand for the IT Support role in IT contracts advertised for the Hertfordshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support in their job title over the 3 months to 24 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Hertfordshire region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Jul 2014
Same period 2013 Same period 2012
IT Support
Rank 51 55 69
Rank change year-on-year
+4 +14
Contract jobs requiring an IT Support 11 4 6
As % of all contract IT jobs located in Hertfordshire 1.64% 0.65% 0.63%
As % of the Job Titles category 1.77% 0.69% 0.68%
Number of daily rates quoted 6 0 0
Average daily rate
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of your Daily Rate
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£161 - -
UK excluding London average daily rate £150 £150 £140
% change year-on-year
- +7.14%
Number of hourly rates quoted 1 2 2
Average hourly rate £17.50 £15.49 £13.22
Average hourly rate % change year-on-year
+13.01% +17.17%
UK excluding London average hourly rate £13.75 £13.88 £13.50
% change year-on-year
-0.90% +2.77%
Job Titles Category
Hertfordshire
Contract IT job ads with a match in the
Job Titles category
621 582 885
As % of all contract IT jobs located in Hertfordshire 92.55% 95.10% 92.28%
Number of daily rates quoted 325 298 402
Average daily rate £375 £388 £350
Average daily rate % change year-on-year
-3.22% +10.71%
90% offered a daily rate of more than £190 £225 £213
10% offered a daily rate of more than £466 £500 £450
UK excluding London average daily rate £350 £350 £345
% change year-on-year
- +1.37%
Number of hourly rates quoted 51 41 80
Average hourly rate £15.00 £20.00 £31.00
Average hourly rate % change year-on-year
-25.00% -35.48%
90% offered a hourly rate of more than £10.50 £11.00 £12.00
10% offered a hourly rate of more than £29.85 £37.50 £37.05
UK excluding London average hourly rate £16.50 £17.23 £18.50
% change year-on-year
-4.20% -6.89%
IT Support
East of England

IT Support
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of IT contractor jobs citing IT Support in the job title across the Hertfordshire region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Hertfordshire

IT Support
Daily Rate Trend in Hertfordshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support across the Hertfordshire region.

IT Support Daily Rate Trend in Hertfordshire

IT Support
Hourly Rate Trend in Hertfordshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support across the Hertfordshire region.

IT Support Hourly Rate Trend in Hertfordshire

IT Support
Contract Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IT Support within the Hertfordshire region over the 3 months to 24 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Rickmansworth - 2 £160 -
Bishop's Stortford - 1 - -
Hemel Hempstead - 1 - -
Watford - 1 - -
Welwyn Garden City - 1 £95 - 1
Hitchin - - - -
Letchworth - - - -
Borehamwood - - - -
Royston - - - -
St Albans - - - -
Stevenage - - - -
IT Support
East of England

IT Support
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 24 July 2014, IT contractor jobs across the Hertfordshire region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title.

1 14 (60.87%) Windows
2 13 (56.52%) Active Directory
3 11 (47.83%) Microsoft
4 9 (39.13%) Windows 7
5 8 (34.78%) Blackberry
6 7 (30.43%) MS Exchange
7 6 (26.09%) Windows Server 2008
7 6 (26.09%) IBM Notes
7 6 (26.09%) Lotus
8 5 (21.74%) Windows Server 2003
8 5 (21.74%) Configuration Management
8 5 (21.74%) Project Management
8 5 (21.74%) Service Management
8 5 (21.74%) MS Excel
8 5 (21.74%) Windows XP
8 5 (21.74%) TCP/IP
8 5 (21.74%) DNS
8 5 (21.74%) iPhone
8 5 (21.74%) Incident Management
8 5 (21.74%) Change Management
9 4 (17.39%) VMware
9 4 (17.39%) Windows Server 2012
9 4 (17.39%) Exchange Server 2010
9 4 (17.39%) HP
10 3 (13.04%) Citrix
10 3 (13.04%) SLA
10 3 (13.04%) DHCP
10 3 (13.04%) Java
10 3 (13.04%) ITIL
10 3 (13.04%) Service Delivery

IT Support
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 24 July 2014, IT contractor jobs across the Hertfordshire region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (30.43%) MS Exchange
2 6 (26.09%) IBM Notes
3 4 (17.39%) Exchange Server 2010
4 2 (8.70%) Exchange Server 2007
4 2 (8.70%) Blackberry Enterprise Server
5 1 (4.35%) Lotus Domino
Applications
1 5 (21.74%) MS Excel
2 2 (8.70%) MS Office
Communications & Networking
1 5 (21.74%) TCP/IP
1 5 (21.74%) DNS
2 3 (13.04%) DHCP
General
1 3 (13.04%) Publishing
1 3 (13.04%) Retail
2 2 (8.70%) Finance
3 1 (4.35%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (13.04%) Flash
Miscellaneous
1 8 (34.78%) Blackberry
2 5 (21.74%) iPhone
3 2 (8.70%) iPad
Operating Systems
1 14 (60.87%) Windows
2 9 (39.13%) Windows 7
3 6 (26.09%) Windows Server 2008
4 5 (21.74%) Windows Server 2003
4 5 (21.74%) Windows XP
5 4 (17.39%) Windows Server 2012
6 3 (13.04%) Windows 2000 Server
7 2 (8.70%) Windows 8
Processes & Methodologies
1 5 (21.74%) Configuration Management
1 5 (21.74%) Project Management
1 5 (21.74%) Service Management
1 5 (21.74%) Incident Management
1 5 (21.74%) Change Management
2 3 (13.04%) ITIL
2 3 (13.04%) Service Delivery
3 2 (8.70%) Software Deployment
4 1 (4.35%) ITIL V3
4 1 (4.35%) Problem Management
Programming Languages
1 3 (13.04%) Java
2 1 (4.35%) SQL
Qualifications
1 1 (4.35%) A+ Certification
1 1 (4.35%) SC Cleared
1 1 (4.35%) Security Cleared
1 1 (4.35%) Network+ Certification
Quality Assurance & Compliance
1 3 (13.04%) SLA
System Software
1 13 (56.52%) Active Directory
2 3 (13.04%) Terminal Services
3 2 (8.70%) VMware Infrastructure
Systems Management
1 2 (8.70%) Backup Exec
2 1 (4.35%) Norton AntiVirus
Vendors
1 11 (47.83%) Microsoft
2 6 (26.09%) Lotus
3 4 (17.39%) VMware
3 4 (17.39%) HP
4 3 (13.04%) Citrix
5 2 (8.70%) Symantec