The table below looks at the statistics for the IT Support role in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
IT Support
Rank 118 112 87
Rank change year-on-year
-6 -25
Permanent jobs requiring an IT Support 33 36 61
As % of all permanent IT jobs located in Hertfordshire 1.47% 1.43% 2.48%
As % of the Job Titles category 1.54% 1.49% 2.62%
Number of salaries quoted 30 30 45
Average salary £27,500 £25,000 £26,000
Average salary % change year-on-year
+10.00% -3.84%
90% offered a salary of more than £22,500 £19,000 £21,000
10% offered a salary of more than £42,500 £27,500 £29,500
UK excluding London average salary £24,000 £23,500 £24,000
% change year-on-year
+2.12% -2.08%
IT Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
2145 2411 2324
As % of all permanent IT jobs located in Hertfordshire 95.55% 95.52% 94.63%
Number of salaries quoted 1721 1951 1897
Average salary £45,000 £41,000 £42,500
Average salary % change year-on-year
+9.75% -3.52%
90% offered a salary of more than £26,000 £27,000 £26,000
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

IT Support
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Hertfordshire region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Hertfordshire

IT Support
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Hertfordshire region.

IT Support Salary Trend in Hertfordshire

IT Support
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing IT Support across the Hertfordshire region over the 3 months to 22 May 2015.

IT Support Salary Histogram in Hertfordshire

IT Support
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the Hertfordshire region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hemel Hempstead -7 9 £27,500 +12.24% 1
Stevenage +22 6 £42,500 -
Rickmansworth -7 4 £25,000 -9.09%
St Albans -18 4 £30,750 -31.66%
Watford -3 3 £31,000 +12.72% 2
Welwyn Garden City - 2 £25,000 -
Berkhamsted - 2 - -
Royston -11 1 £30,500 +19.60% 1
Potters Bar - 1 £26,000 -
Cheshunt - 1 £26,000 -
IT Support
East of England

IT Support
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 22 May 2015, IT jobs across the Hertfordshire region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 37 (74.00%) Windows
2 31 (62.00%) Microsoft
3 23 (46.00%) MS Excel
3 23 (46.00%) Windows Server 2012
4 22 (44.00%) Active Directory
5 21 (42.00%) MS Exchange
6 19 (38.00%) MS Office
6 19 (38.00%) Windows Server 2008
7 18 (36.00%) Windows 7
8 15 (30.00%) Microsoft Certification
8 15 (30.00%) TCP/IP
8 15 (30.00%) Windows XP
9 13 (26.00%) SQL Server
10 12 (24.00%) MCP
11 11 (22.00%) Linux
11 11 (22.00%) SLA
12 10 (20.00%) Windows Server 2003
12 10 (20.00%) VoIP
12 10 (20.00%) VPN
12 10 (20.00%) Office 365
13 9 (18.00%) Hyper-V
13 9 (18.00%) VMware Infrastructure
13 9 (18.00%) Android
13 9 (18.00%) VMware
13 9 (18.00%) DNS
13 9 (18.00%) DHCP
13 9 (18.00%) Blackberry
14 8 (16.00%) Project Management
14 8 (16.00%) MCTS
14 8 (16.00%) Exchange Server 2003

IT Support
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 22 May 2015, IT jobs across the Hertfordshire region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 21 (42.00%) MS Exchange
2 8 (16.00%) Exchange Server 2003
2 8 (16.00%) Exchange Server 2010
3 7 (14.00%) SharePoint
4 5 (10.00%) Exchange Server 2007
4 5 (10.00%) Exchange Server 2013
5 2 (4.00%) Umbraco
6 1 (2.00%) IIS
6 1 (2.00%) IBM Notes
Applications
1 23 (46.00%) MS Excel
2 19 (38.00%) MS Office
3 1 (2.00%) MS PowerPoint
3 1 (2.00%) AutoCAD
Cloud Services
1 10 (20.00%) Office 365
2 5 (10.00%) Microsoft Azure
3 1 (2.00%) Cloud Computing
3 1 (2.00%) Amazon AWS
Communications & Networking
1 15 (30.00%) TCP/IP
2 10 (20.00%) VoIP
2 10 (20.00%) VPN
3 9 (18.00%) DNS
3 9 (18.00%) DHCP
4 7 (14.00%) VLAN
5 6 (12.00%) Wireless
6 5 (10.00%) DMZ
6 5 (10.00%) LAN
7 4 (8.00%) ADSL
7 4 (8.00%) WAN
7 4 (8.00%) Internet
7 4 (8.00%) 3G
7 4 (8.00%) 4G
8 2 (4.00%) CTI
8 2 (4.00%) Network Security
8 2 (4.00%) iSCSI
8 2 (4.00%) Firewall
8 2 (4.00%) Wi-Fi
Database & Business Intelligence
1 13 (26.00%) SQL Server
2 5 (10.00%) MySQL
3 1 (2.00%) Relational Database
General
1 3 (6.00%) Publishing
2 2 (4.00%) Manufacturing
3 1 (2.00%) Finance
3 1 (2.00%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 1 (2.00%) .NET
1 1 (2.00%) ASP.NET
Miscellaneous
1 9 (18.00%) Blackberry
2 5 (10.00%) PDA
2 5 (10.00%) iPhone
3 4 (8.00%) Analytical Skills
4 2 (4.00%) Mathematics
5 1 (2.00%) Handset
Operating Systems
1 37 (74.00%) Windows
2 23 (46.00%) Windows Server 2012
3 19 (38.00%) Windows Server 2008
4 18 (36.00%) Windows 7
5 15 (30.00%) Windows XP
6 11 (22.00%) Linux
7 10 (20.00%) Windows Server 2003
8 9 (18.00%) Android
9 6 (12.00%) Windows 8
10 5 (10.00%) Windows Vista
10 5 (10.00%) Mac OS X
11 1 (2.00%) Red Hat Enterprise Linux
Processes & Methodologies
1 8 (16.00%) Project Management
1 8 (16.00%) Time Management
2 6 (12.00%) ITIL
3 4 (8.00%) Validation
4 3 (6.00%) Incident Management
4 3 (6.00%) Kalman Filter
4 3 (6.00%) Line Management
5 2 (4.00%) CRM
6 1 (2.00%) Information Security
6 1 (2.00%) Mentoring
6 1 (2.00%) ERP
6 1 (2.00%) Business Intelligence
Programming Languages
1 5 (10.00%) SQL
2 2 (4.00%) C
3 1 (2.00%) T-SQL
Qualifications
1 15 (30.00%) Microsoft Certification
2 12 (24.00%) MCP
3 8 (16.00%) MCTS
3 8 (16.00%) Degree
4 6 (12.00%) MCSE
5 5 (10.00%) Cisco Certification
5 5 (10.00%) CCNA
6 4 (8.00%) MCSA
7 3 (6.00%) A+ Certification
7 3 (6.00%) ITIL Certification
8 2 (4.00%) ITIL Foundation Certificate
8 2 (4.00%) MCITP
8 2 (4.00%) Security Cleared
Quality Assurance & Compliance
1 11 (22.00%) SLA
2 4 (8.00%) 21 CFR Part 11
2 4 (8.00%) GMP
System Software
1 22 (44.00%) Active Directory
2 9 (18.00%) Hyper-V
2 9 (18.00%) VMware Infrastructure
3 2 (4.00%) iptables
3 2 (4.00%) XenDesktop
4 1 (2.00%) VMware Workstation
4 1 (2.00%) vSphere
4 1 (2.00%) VMware ESXi
4 1 (2.00%) Terminal Services
Systems Management
1 2 (4.00%) WSUS
Vendors
1 31 (62.00%) Microsoft
2 9 (18.00%) VMware
3 6 (12.00%) Cisco
3 6 (12.00%) Citrix
4 2 (4.00%) Oracle
5 1 (2.00%) Lotus
5 1 (2.00%) HP
Harpenden, Hertfordshire
Integrity IT Solutions
Salary: From £18,000 to £25,000 per annum
Posted: 2 days ago
Hemel Hempstead, Hertfordshire
Artemis Recruitment Ltd
Salary: Up to £28,000 per annum
Posted: 2 days ago
Watford
Blue Town Online
Posted: 8 days ago
Watford, Hertfordshire
TJX
Salary: £ competitive
Posted: 15 days ago
Letchworth Garden City, Hertfordshire
Edge IT Consulting Limited
Salary: From £22,500 to £26,000 per annum
Posted: 22 days ago