The table below looks at the statistics for the IT Support role in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 5 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Mar 2015
Same period 2014 Same period 2013
IT Support
Rank 122 92 106
Rank change year-on-year
-30 +14
Permanent jobs requiring an IT Support 20 42 47
As % of all permanent IT jobs located in Hertfordshire 0.99% 1.97% 1.85%
As % of the Job Titles category 1.04% 2.06% 1.98%
Number of salaries quoted 19 27 43
Average salary £22,500 £27,500 £25,500
Average salary % change year-on-year
-18.18% +7.84%
90% offered a salary of more than £21,000 £25,000 £20,200
10% offered a salary of more than £37,500 £38,000 £30,000
UK excluding London average salary £24,000 £25,000 £25,000
% change year-on-year
-4.00% -
IT Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
1917 2036 2378
As % of all permanent IT jobs located in Hertfordshire 95.04% 95.54% 93.59%
Number of salaries quoted 1541 1583 2002
Average salary £45,000 £40,000 £42,500
Average salary % change year-on-year
+12.50% -5.88%
90% offered a salary of more than £26,000 £25,000 £25,500
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Hertfordshire region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Hertfordshire

IT Support
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Hertfordshire region.

IT Support Salary Trend in Hertfordshire

IT Support
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing IT Support across the Hertfordshire region over the 3 months to 5 March 2015.

IT Support Salary Histogram in Hertfordshire

IT Support
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the Hertfordshire region over the 3 months to 5 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Potters Bar - 5 £21,750 -
Hertford - 4 £37,500 -
Watford -9 3 £29,500 +7.27% 2
Hemel Hempstead -18 3 £24,000 -9.43% 2
Stevenage +13 2 £42,500 -5.55%
Harpenden - 2 £23,000 -
Rickmansworth -12 1 £22,500 -11.76%
St Albans -17 1 £21,000 -22.93%
Welwyn Garden City - 1 £22,500 - 1
IT Support
East of England

IT Support
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 5 March 2015, IT jobs across the Hertfordshire region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 45 (95.74%) Windows
2 32 (68.09%) Microsoft
3 29 (61.70%) Active Directory
4 27 (57.45%) MS Exchange
5 23 (48.94%) Windows Server 2012
5 23 (48.94%) DNS
6 21 (44.68%) Windows Server 2008
7 19 (40.43%) Windows 7
7 19 (40.43%) MS Excel
8 18 (38.30%) TCP/IP
9 16 (34.04%) MS Office
10 15 (31.91%) Windows 8
11 13 (27.66%) DHCP
11 13 (27.66%) Windows XP
12 11 (23.40%) SQL Server
12 11 (23.40%) Exchange Server 2010
12 11 (23.40%) VMware
13 10 (21.28%) VoIP
13 10 (21.28%) Service Management
14 9 (19.15%) Windows Server 2003
14 9 (19.15%) Exchange Server 2007
14 9 (19.15%) VMware Infrastructure
14 9 (19.15%) Android
14 9 (19.15%) Hyper-V
14 9 (19.15%) Office 365
15 8 (17.02%) Exchange Server 2013
15 8 (17.02%) Windows Vista
15 8 (17.02%) WAN
15 8 (17.02%) LAN
15 8 (17.02%) Linux

IT Support
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 5 March 2015, IT jobs across the Hertfordshire region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 27 (57.45%) MS Exchange
2 11 (23.40%) Exchange Server 2010
3 9 (19.15%) Exchange Server 2007
4 8 (17.02%) Exchange Server 2013
5 7 (14.89%) Exchange Server 2003
6 1 (2.13%) SharePoint
6 1 (2.13%) IIS
6 1 (2.13%) IBM Notes
Applications
1 19 (40.43%) MS Excel
2 16 (34.04%) MS Office
3 1 (2.13%) Photoshop
Cloud Services
1 9 (19.15%) Office 365
2 5 (10.64%) Microsoft Azure
3 1 (2.13%) Cloud Computing
Communications & Networking
1 23 (48.94%) DNS
2 18 (38.30%) TCP/IP
3 13 (27.66%) DHCP
4 10 (21.28%) VoIP
5 8 (17.02%) WAN
5 8 (17.02%) LAN
6 6 (12.77%) Wireless
6 6 (12.77%) VLAN
6 6 (12.77%) VPN
7 5 (10.64%) DMZ
7 5 (10.64%) Firewall
8 4 (8.51%) 4G
8 4 (8.51%) Internet
8 4 (8.51%) 3G
8 4 (8.51%) ADSL
9 1 (2.13%) Ethernet
9 1 (2.13%) RIP
9 1 (2.13%) Broadband
9 1 (2.13%) Intranet
9 1 (2.13%) Wi-Fi
Database & Business Intelligence
1 11 (23.40%) SQL Server
2 1 (2.13%) Relational Database
General
1 3 (6.38%) Manufacturing
1 3 (6.38%) Publishing
2 1 (2.13%) Pharmaceutical
2 1 (2.13%) Finance
2 1 (2.13%) Retail
Libraries, Frameworks & Software Standards
1 3 (6.38%) X-Windows
2 2 (4.26%) HTML
2 2 (4.26%) CSS
3 1 (2.13%) .NET
3 1 (2.13%) ASP.NET
Miscellaneous
1 7 (14.89%) Blackberry
1 7 (14.89%) iPhone
2 5 (10.64%) PDA
3 2 (4.26%) Computer Science
4 1 (2.13%) iPad
4 1 (2.13%) Analytical Skills
Operating Systems
1 45 (95.74%) Windows
2 23 (48.94%) Windows Server 2012
3 21 (44.68%) Windows Server 2008
4 19 (40.43%) Windows 7
5 15 (31.91%) Windows 8
6 13 (27.66%) Windows XP
7 9 (19.15%) Windows Server 2003
7 9 (19.15%) Android
8 8 (17.02%) Windows Vista
8 8 (17.02%) Linux
9 6 (12.77%) Mac OS X
10 1 (2.13%) Solaris
10 1 (2.13%) Windows Phone
Processes & Methodologies
1 10 (21.28%) Service Management
2 5 (10.64%) Time Management
3 3 (6.38%) ITIL
4 2 (4.26%) Validation
4 2 (4.26%) ERP
5 1 (2.13%) Business Intelligence
5 1 (2.13%) Project Management
5 1 (2.13%) Computer Architecture
5 1 (2.13%) Migration
Programming Languages
1 2 (4.26%) JavaScript
1 2 (4.26%) SQL
2 1 (2.13%) T-SQL
Qualifications
1 5 (10.64%) Degree
2 4 (8.51%) Cisco Certification
2 4 (8.51%) Microsoft Certification
3 3 (6.38%) MCP
4 2 (4.26%) VCP4
4 2 (4.26%) A+ Certification
4 2 (4.26%) CCNA
4 2 (4.26%) MCSE
4 2 (4.26%) MCSA
5 1 (2.13%) CCNP
5 1 (2.13%) Security Cleared
5 1 (2.13%) MCTS
5 1 (2.13%) MCITP
Quality Assurance & Compliance
1 5 (10.64%) SLA
2 2 (4.26%) 21 CFR Part 11
2 2 (4.26%) GMP
System Software
1 29 (61.70%) Active Directory
2 9 (19.15%) VMware Infrastructure
2 9 (19.15%) Hyper-V
3 4 (8.51%) VMware ESXi
4 3 (6.38%) vSphere
5 1 (2.13%) Terminal Services
5 1 (2.13%) XenApp
5 1 (2.13%) XenDesktop
Vendors
1 32 (68.09%) Microsoft
2 11 (23.40%) VMware
3 4 (8.51%) Cisco
3 4 (8.51%) Citrix
4 1 (2.13%) Quark
4 1 (2.13%) Epicor
4 1 (2.13%) Lotus
4 1 (2.13%) WatchGuard
4 1 (2.13%) Veeam
Hemel Hempstead, Hertfordshire
Artemis Recruitment Ltd
Salary: Up to £27,000 per annum
Posted: 2 days ago
Hemel Hempstead, Hertfordshire
Understanding Recruitment
Salary: £25000 - £35000 per annum + Benefits
Posted: 3 days ago
Welwyn Garden City, Hertfordshire
Ashdown IT
Salary: £20000 - £25000 per annum + benefits
Posted: 6 days ago
Watford, Hertfordshire
QA Limited
Salary: £150.00 per week
Posted: 9 days ago