The table below looks at the statistics for the IT Support role in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 13 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
13 Feb 2016
Same period 2015 Same period 2014
IT Support
Rank 103 122 66
Rank change year-on-year
+19 -56
Permanent jobs requiring an IT Support 42 24 70
As % of all permanent IT jobs located in Hertfordshire 1.93% 1.21% 3.42%
As % of the Job Titles category 1.98% 1.25% 3.51%
Number of salaries quoted 40 22 50
Average salary £26,250 £21,000 £27,500
Average salary % change year-on-year
+25.00% -23.63%
90% offered a salary of more than £20,450 £17,175 £20,000
10% offered a salary of more than £37,050 £37,500 £34,000
UK excluding London average salary £25,000 £25,000 £25,000
IT Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
2119 1926 1992
As % of all permanent IT jobs located in Hertfordshire 97.38% 96.78% 97.36%
Number of salaries quoted 1810 1540 1508
Average salary £45,000 £45,000 £39,500
Average salary % change year-on-year
- +13.92%
90% offered a salary of more than £28,500 £26,000 £25,000
10% offered a salary of more than £65,000 £55,000 £65,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

IT Support
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Hertfordshire region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Hertfordshire

IT Support
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Hertfordshire region.

IT Support Salary Trend in Hertfordshire

IT Support
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing IT Support across the Hertfordshire region over the 3 months to 13 February 2016.

IT Support Salary Histogram in Hertfordshire

IT Support
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the Hertfordshire region over the 3 months to 13 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hemel Hempstead -3 9 £28,000 +40.00%
Welwyn Garden City - 5 £28,500 -
Watford +14 4 £23,500 -22.95%
St Albans +3 4 £25,500 +21.42%
Potters Bar -8 4 £24,000 +10.34%
Stevenage -5 3 £17,000 +3.03%
Harpenden -15 3 £20,500 -2.38%
Kings Langley - 2 £37,000 -
Tring - 1 £35,500 -
IT Support
East of England

IT Support
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 13 February 2016, IT jobs across the Hertfordshire region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 71 (83.53%) Windows
2 46 (54.12%) Active Directory
3 43 (50.59%) Microsoft
4 37 (43.53%) Windows Server 2008
5 36 (42.35%) Windows Server
6 33 (38.82%) MS Office
7 30 (35.29%) Windows 7
8 25 (29.41%) MS Exchange
8 25 (29.41%) Windows Server 2012
9 22 (25.88%) MS Excel
9 22 (25.88%) VMware
10 21 (24.71%) Firewall
11 19 (22.35%) TCP/IP
11 19 (22.35%) DNS
12 18 (21.18%) Windows Server 2003
13 16 (18.82%) Windows XP
13 16 (18.82%) DHCP
13 16 (18.82%) LAN
13 16 (18.82%) VMware Infrastructure
14 15 (17.65%) WAN
14 15 (17.65%) Cisco
15 13 (15.29%) Linux
15 13 (15.29%) Windows 8
16 11 (12.94%) SQL Server
16 11 (12.94%) Project Management
17 10 (11.76%) ITIL
17 10 (11.76%) Analytical Skills
17 10 (11.76%) Hyper-V
17 10 (11.76%) VLAN
18 9 (10.59%) Exchange Server 2007

IT Support
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 13 February 2016, IT jobs across the Hertfordshire region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 25 (29.41%) MS Exchange
2 9 (10.59%) Exchange Server 2007
2 9 (10.59%) Exchange Server 2010
3 8 (9.41%) Exchange Server 2013
4 7 (8.24%) Exchange Server 2003
5 6 (7.06%) Blackberry Enterprise Server
6 2 (2.35%) Alfresco
6 2 (2.35%) CMS
6 2 (2.35%) SharePoint
7 1 (1.18%) IIS
7 1 (1.18%) Tomcat
7 1 (1.18%) WebLogic
7 1 (1.18%) WebSphere
Applications
1 33 (38.82%) MS Office
2 22 (25.88%) MS Excel
3 1 (1.18%) Photoshop
Business Applications
1 1 (1.18%) SAP Business One
Cloud Services
1 2 (2.35%) Office 365
2 1 (1.18%) Google Analytics
2 1 (1.18%) Google Apps
Communications & Networking
1 21 (24.71%) Firewall
2 19 (22.35%) DNS
2 19 (22.35%) TCP/IP
3 16 (18.82%) DHCP
3 16 (18.82%) LAN
4 15 (17.65%) WAN
5 10 (11.76%) VLAN
6 8 (9.41%) SAN
6 8 (9.41%) Wireless
7 7 (8.24%) VPN
8 6 (7.06%) DMZ
8 6 (7.06%) IMAP
8 6 (7.06%) SMTP
9 5 (5.88%) VoIP
10 4 (4.71%) Remote Desktop
11 3 (3.53%) NAS
12 2 (2.35%) Internet
12 2 (2.35%) IP Telephony
13 1 (1.18%) ADSL
13 1 (1.18%) WLAN
Database & Business Intelligence
1 11 (12.94%) SQL Server
2 1 (1.18%) Oracle Database
2 1 (1.18%) Oracle Database 11g
2 1 (1.18%) SQL Server 2008
General
1 4 (4.71%) Marketing
2 3 (3.53%) Finance
3 2 (2.35%) Financial Institution
3 2 (2.35%) Retail
4 1 (1.18%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 6 (7.06%) MAPI
2 1 (1.18%) EDI
2 1 (1.18%) Middleware
Miscellaneous
1 10 (11.76%) Analytical Skills
2 7 (8.24%) Blackberry
3 6 (7.06%) iPhone
3 6 (7.06%) PDA
4 5 (5.88%) Client/Server
5 4 (4.71%) Data Centre
5 4 (4.71%) Driving Licence
6 3 (3.53%) Replication
7 1 (1.18%) AS400
7 1 (1.18%) EqualLogic
7 1 (1.18%) Fintech
7 1 (1.18%) Graphic Design
7 1 (1.18%) Management Information System
7 1 (1.18%) Mathematics
7 1 (1.18%) Social Media
7 1 (1.18%) User Experience
7 1 (1.18%) Video Conferencing
Operating Systems
1 71 (83.53%) Windows
2 37 (43.53%) Windows Server 2008
3 36 (42.35%) Windows Server
4 30 (35.29%) Windows 7
5 25 (29.41%) Windows Server 2012
6 18 (21.18%) Windows Server 2003
7 16 (18.82%) Windows XP
8 13 (15.29%) Linux
8 13 (15.29%) Windows 8
9 9 (10.59%) Windows Vista
10 6 (7.06%) Android
10 6 (7.06%) Windows 10
11 4 (4.71%) SUSE
11 4 (4.71%) SUSE Linux Enterprise Server
12 3 (3.53%) Windows Mobile
13 1 (1.18%) Mac OS X
Processes & Methodologies
1 11 (12.94%) Project Management
2 10 (11.76%) ITIL
3 9 (10.59%) Service Management
4 7 (8.24%) Disaster Recovery
5 5 (5.88%) Business Continuity
5 5 (5.88%) CRM
5 5 (5.88%) Network Management
6 4 (4.71%) Asset Management
7 3 (3.53%) Logistics
7 3 (3.53%) Process Improvement
7 3 (3.53%) Time Management
8 2 (2.35%) Document Management
8 2 (2.35%) Incident Management
8 2 (2.35%) IT Audit
8 2 (2.35%) Migration
8 2 (2.35%) Problem Management
8 2 (2.35%) Service Delivery
8 2 (2.35%) Supplier Management
9 1 (1.18%) B2B
9 1 (1.18%) ERP
Programming Languages
1 6 (7.06%) SQL
2 2 (2.35%) VB
Qualifications
1 5 (5.88%) Microsoft Certification
2 3 (3.53%) MCP
2 3 (3.53%) MCSE
3 2 (2.35%) Degree
3 2 (2.35%) MCSA
3 2 (2.35%) MOS
4 1 (1.18%) CCNA
4 1 (1.18%) Cisco Certification
4 1 (1.18%) ITIL Certification
Quality Assurance & Compliance
1 6 (7.06%) SLA
2 1 (1.18%) GxP
System Software
1 46 (54.12%) Active Directory
2 16 (18.82%) VMware Infrastructure
3 10 (11.76%) Hyper-V
4 7 (8.24%) VMware ESXi
5 4 (4.71%) Terminal Services
6 3 (3.53%) NFS
7 1 (1.18%) VMware ESX
7 1 (1.18%) vSphere
Systems Management
1 6 (7.06%) Backup Exec
2 1 (1.18%) SCCM
Vendors
1 43 (50.59%) Microsoft
2 22 (25.88%) VMware
3 15 (17.65%) Cisco
4 8 (9.41%) Apple
5 6 (7.06%) Draytek
6 4 (4.71%) Veeam
7 3 (3.53%) Citrix
8 2 (2.35%) Adobe
8 2 (2.35%) Avaya
8 2 (2.35%) CheckPoint
8 2 (2.35%) Google
8 2 (2.35%) HP
8 2 (2.35%) JD Edwards
8 2 (2.35%) Oracle
8 2 (2.35%) Remedy
8 2 (2.35%) ServiceNow
8 2 (2.35%) Spiceworks
9 1 (1.18%) 3PAR
9 1 (1.18%) NetSuite
9 1 (1.18%) Northgate
Letchworth Garden City, Hertfordshire
Understanding Recruitment
Salary: £25000 - £30000.00 per annum + Execllent Benefits
Posted: 5 days ago
Hertfordshire
Ashdown IT
Salary: £28000 per annum
Posted: 5 days ago
Bishops Stortford, Hertfordshire
System Sense
Salary: £25k - £28k + bonus - £34k OTE + benefits
Posted: 22 days ago