The table below looks at the statistics for the IT Support role in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
IT Support
Rank 111 110 92
Rank change year-on-year
-1 -18
Permanent jobs requiring an IT Support 37 42 50
As % of all permanent IT jobs located in Hertfordshire 1.54% 1.64% 2.22%
As % of the Job Titles category 1.61% 1.72% 2.36%
Number of salaries quoted 33 36 39
Average salary £27,000 £27,500 £23,500
Average salary % change year-on-year
-1.81% +17.02%
90% offered a salary of more than £22,500 £18,300 £15,000
10% offered a salary of more than £30,500 £35,000 £29,500
UK excluding London average salary £24,000 £24,000 £23,980
% change year-on-year
- +0.08%
IT Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
2300 2446 2119
As % of all permanent IT jobs located in Hertfordshire 95.79% 95.25% 94.18%
Number of salaries quoted 1893 2028 1666
Average salary £45,000 £43,000 £40,000
Average salary % change year-on-year
+4.65% +7.50%
90% offered a salary of more than £26,000 £27,000 £25,000
10% offered a salary of more than £60,000 £60,000 £65,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Hertfordshire region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Hertfordshire

IT Support
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Hertfordshire region.

IT Support Salary Trend in Hertfordshire

IT Support
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing IT Support across the Hertfordshire region over the 3 months to 3 July 2015.

IT Support Salary Histogram in Hertfordshire

IT Support
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the Hertfordshire region over the 3 months to 3 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
St Albans -16 10 £27,500 -21.42%
Rickmansworth -8 5 £25,000 -16.66%
Hemel Hempstead -7 4 £28,000 +14.28%
Stevenage +20 3 £29,000 -13.43%
Borehamwood -11 3 £22,500 +18.42%
Berkhamsted - 3 - -
Royston -9 1 £30,500 +44.37%
Watford -13 1 - -
Cheshunt - 1 £26,000 -
Broxbourne - 1 £25,000 -
Potters Bar - 1 £26,000 -
IT Support
East of England

IT Support
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 3 July 2015, IT jobs across the Hertfordshire region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 39 (62.90%) Windows
2 34 (54.84%) Microsoft
3 30 (48.39%) Active Directory
4 27 (43.55%) MS Excel
5 22 (35.48%) Windows Server 2008
5 22 (35.48%) Windows 7
5 22 (35.48%) Windows Server 2012
6 21 (33.87%) MS Exchange
6 21 (33.87%) MS Office
7 17 (27.42%) TCP/IP
8 16 (25.81%) VPN
8 16 (25.81%) Windows XP
8 16 (25.81%) Microsoft Certification
9 13 (20.97%) Windows Server 2003
10 12 (19.35%) SQL Server
10 12 (19.35%) Linux
10 12 (19.35%) MCP
10 12 (19.35%) VLAN
10 12 (19.35%) Hyper-V
11 11 (17.74%) DHCP
11 11 (17.74%) DNS
11 11 (17.74%) LAN
12 10 (16.13%) SLA
12 10 (16.13%) Blackberry
12 10 (16.13%) Office 365
12 10 (16.13%) Degree
13 9 (14.52%) VMware Infrastructure
13 9 (14.52%) Android
13 9 (14.52%) VMware
13 9 (14.52%) Citrix

IT Support
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 3 July 2015, IT jobs across the Hertfordshire region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 21 (33.87%) MS Exchange
2 9 (14.52%) SharePoint
3 8 (12.90%) Exchange Server 2010
3 8 (12.90%) Exchange Server 2003
4 5 (8.06%) Exchange Server 2007
4 5 (8.06%) Exchange Server 2013
5 3 (4.84%) Umbraco
6 1 (1.61%) IIS
Applications
1 27 (43.55%) MS Excel
2 21 (33.87%) MS Office
3 1 (1.61%) AutoCAD
3 1 (1.61%) MS PowerPoint
Cloud Services
1 10 (16.13%) Office 365
2 5 (8.06%) Microsoft Azure
3 1 (1.61%) Amazon AWS
3 1 (1.61%) Cloud Computing
Communications & Networking
1 17 (27.42%) TCP/IP
2 16 (25.81%) VPN
3 12 (19.35%) VLAN
4 11 (17.74%) DHCP
4 11 (17.74%) DNS
4 11 (17.74%) LAN
5 9 (14.52%) VoIP
5 9 (14.52%) Wi-Fi
6 8 (12.90%) Wireless
6 8 (12.90%) WAN
7 5 (8.06%) DMZ
7 5 (8.06%) Firewall
8 4 (6.45%) Internet
9 3 (4.84%) CTI
9 3 (4.84%) Network Security
10 2 (3.23%) iSCSI
10 2 (3.23%) MPLS
Database & Business Intelligence
1 12 (19.35%) SQL Server
2 6 (9.68%) MySQL
3 3 (4.84%) Relational Database
General
1 4 (6.45%) Manufacturing
2 3 (4.84%) Publishing
3 1 (1.61%) Pharmaceutical
3 1 (1.61%) Finance
Libraries, Frameworks & Software Standards
1 1 (1.61%) .NET
1 1 (1.61%) ASP.NET
Miscellaneous
1 10 (16.13%) Blackberry
2 7 (11.29%) Analytical Skills
3 5 (8.06%) iPhone
3 5 (8.06%) PDA
4 2 (3.23%) Mathematics
4 2 (3.23%) iSeries
4 2 (3.23%) EqualLogic
5 1 (1.61%) Data Centre
5 1 (1.61%) Handset
Operating Systems
1 39 (62.90%) Windows
2 22 (35.48%) Windows Server 2008
2 22 (35.48%) Windows 7
2 22 (35.48%) Windows Server 2012
3 16 (25.81%) Windows XP
4 13 (20.97%) Windows Server 2003
5 12 (19.35%) Linux
6 9 (14.52%) Android
7 8 (12.90%) Windows 8
8 7 (11.29%) Windows Vista
9 5 (8.06%) Mac OS X
10 1 (1.61%) UNIX
10 1 (1.61%) Red Hat Enterprise Linux
Processes & Methodologies
1 8 (12.90%) Project Management
1 8 (12.90%) Time Management
2 6 (9.68%) ITIL
3 4 (6.45%) Validation
4 3 (4.84%) CRM
4 3 (4.84%) Kalman Filter
4 3 (4.84%) Line Management
4 3 (4.84%) Incident Management
5 2 (3.23%) Disaster Recovery
6 1 (1.61%) Information Security
6 1 (1.61%) Logistics
6 1 (1.61%) ERP
6 1 (1.61%) Business Intelligence
6 1 (1.61%) Mentoring
Programming Languages
1 5 (8.06%) SQL
2 2 (3.23%) C
3 1 (1.61%) T-SQL
Qualifications
1 16 (25.81%) Microsoft Certification
2 12 (19.35%) MCP
3 10 (16.13%) Degree
4 8 (12.90%) MCTS
5 7 (11.29%) MCSE
6 6 (9.68%) CCNA
6 6 (9.68%) Cisco Certification
7 4 (6.45%) MCSA
8 3 (4.84%) A+ Certification
8 3 (4.84%) ITIL Certification
8 3 (4.84%) Security Cleared
9 2 (3.23%) ITIL Foundation Certificate
9 2 (3.23%) MCITP
Quality Assurance & Compliance
1 10 (16.13%) SLA
2 4 (6.45%) 21 CFR Part 11
2 4 (6.45%) GMP
System Software
1 30 (48.39%) Active Directory
2 12 (19.35%) Hyper-V
3 9 (14.52%) VMware Infrastructure
4 3 (4.84%) iptables
5 2 (3.23%) XenApp
5 2 (3.23%) XenDesktop
6 1 (1.61%) vSphere
6 1 (1.61%) VMware ESXi
6 1 (1.61%) Terminal Services
6 1 (1.61%) VMware Workstation
Systems Management
1 5 (8.06%) WSUS
2 2 (3.23%) SCCM
Vendors
1 34 (54.84%) Microsoft
2 9 (14.52%) Citrix
2 9 (14.52%) VMware
3 8 (12.90%) Cisco
4 3 (4.84%) Oracle
5 2 (3.23%) Dell
6 1 (1.61%) HP
Letchworth Garden City
Capita - ITIN
Salary: £20000 - £25000 per annum
Posted: 9 days ago