The table below looks at the statistics for the IT Support role in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 30 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jul 2015
Same period 2014 Same period 2013
IT Support
Rank 116 107 93
Rank change year-on-year
-9 -14
Permanent jobs requiring an IT Support 33 42 45
As % of all permanent IT jobs located in Hertfordshire 1.36% 1.69% 2.12%
As % of the Job Titles category 1.43% 1.77% 2.25%
Number of salaries quoted 30 37 39
Average salary £26,500 £27,500 £21,000
Average salary % change year-on-year
-3.63% +30.95%
90% offered a salary of more than £22,350 £18,350 £15,000
10% offered a salary of more than £30,500 £35,000 £28,500
UK excluding London average salary £24,000 £24,250 £24,000
% change year-on-year
-1.03% +1.04%
IT Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
2310 2377 1999
As % of all permanent IT jobs located in Hertfordshire 95.45% 95.85% 94.34%
Number of salaries quoted 1929 1978 1586
Average salary £45,000 £45,000 £40,000
Average salary % change year-on-year
- +12.50%
90% offered a salary of more than £26,000 £26,500 £23,500
10% offered a salary of more than £60,000 £60,000 £65,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Hertfordshire region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Hertfordshire

IT Support
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Hertfordshire region.

IT Support Salary Trend in Hertfordshire

IT Support
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the Hertfordshire region over the 3 months to 30 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
St Albans -21 9 £27,500 -21.42%
Rickmansworth -12 4 £24,250 -19.16%
Borehamwood -20 4 £22,500 +18.42%
Hemel Hempstead -7 3 £27,000 +27.05%
Berkhamsted - 3 - -
Broxbourne - 2 £27,500 -
Stevenage +8 1 £20,500 -38.80% 1
Hertford - 1 £27,500 -
IT Support
East of England

IT Support
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 30 July 2015, IT jobs across the Hertfordshire region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 40 (62.50%) Windows
2 33 (51.56%) Microsoft
2 33 (51.56%) Active Directory
3 26 (40.63%) MS Excel
4 21 (32.81%) Windows 7
5 20 (31.25%) Windows Server 2008
5 20 (31.25%) Windows Server 2012
5 20 (31.25%) MS Office
6 18 (28.13%) MS Exchange
6 18 (28.13%) Microsoft Certification
7 15 (23.44%) TCP/IP
8 13 (20.31%) VPN
8 13 (20.31%) Windows XP
9 12 (18.75%) LAN
9 12 (18.75%) MCP
10 11 (17.19%) SharePoint
10 11 (17.19%) Windows Server 2003
10 11 (17.19%) Degree
11 10 (15.63%) Citrix
11 10 (15.63%) SLA
11 10 (15.63%) SQL Server
12 9 (14.06%) Linux
12 9 (14.06%) Cisco
12 9 (14.06%) DNS
12 9 (14.06%) VoIP
12 9 (14.06%) WAN
12 9 (14.06%) DHCP
12 9 (14.06%) Wi-Fi
12 9 (14.06%) VLAN
12 9 (14.06%) Hyper-V

IT Support
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 30 July 2015, IT jobs across the Hertfordshire region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 18 (28.13%) MS Exchange
2 11 (17.19%) SharePoint
3 5 (7.81%) Exchange Server 2003
3 5 (7.81%) Exchange Server 2010
4 3 (4.69%) Umbraco
5 2 (3.13%) Exchange Server 2013
5 2 (3.13%) Exchange Server 2007
6 1 (1.56%) IIS
Applications
1 26 (40.63%) MS Excel
2 20 (31.25%) MS Office
3 1 (1.56%) AutoCAD
3 1 (1.56%) MS PowerPoint
Cloud Services
1 7 (10.94%) Office 365
2 2 (3.13%) Microsoft Azure
3 1 (1.56%) Amazon AWS
3 1 (1.56%) Cloud Computing
Communications & Networking
1 15 (23.44%) TCP/IP
2 13 (20.31%) VPN
3 12 (18.75%) LAN
4 9 (14.06%) VoIP
4 9 (14.06%) WAN
4 9 (14.06%) DHCP
4 9 (14.06%) DNS
4 9 (14.06%) Wi-Fi
4 9 (14.06%) VLAN
5 5 (7.81%) Wireless
5 5 (7.81%) Firewall
6 4 (6.25%) Internet
7 3 (4.69%) CTI
7 3 (4.69%) Network Security
8 2 (3.13%) iSCSI
8 2 (3.13%) MPLS
8 2 (3.13%) DMZ
Database & Business Intelligence
1 10 (15.63%) SQL Server
2 6 (9.38%) MySQL
3 2 (3.13%) Relational Database
4 1 (1.56%) Crystal Reports
General
1 5 (7.81%) Manufacturing
2 3 (4.69%) Publishing
3 1 (1.56%) Pharmaceutical
3 1 (1.56%) Finance
3 1 (1.56%) Aerospace
Libraries, Frameworks & Software Standards
1 1 (1.56%) .NET
1 1 (1.56%) ASP.NET
Miscellaneous
1 8 (12.50%) Analytical Skills
2 7 (10.94%) Blackberry
3 3 (4.69%) Mathematics
4 2 (3.13%) iPhone
4 2 (3.13%) iSeries
4 2 (3.13%) EqualLogic
4 2 (3.13%) PDA
5 1 (1.56%) Handset
5 1 (1.56%) Data Centre
Operating Systems
1 40 (62.50%) Windows
2 21 (32.81%) Windows 7
3 20 (31.25%) Windows Server 2008
3 20 (31.25%) Windows Server 2012
4 13 (20.31%) Windows XP
5 11 (17.19%) Windows Server 2003
6 9 (14.06%) Linux
7 6 (9.38%) Android
7 6 (9.38%) Windows 8
8 4 (6.25%) Windows Vista
9 2 (3.13%) Mac OS X
10 1 (1.56%) UNIX
10 1 (1.56%) Red Hat Enterprise Linux
Processes & Methodologies
1 8 (12.50%) Project Management
2 6 (9.38%) ITIL
3 5 (7.81%) Time Management
4 4 (6.25%) Line Management
4 4 (6.25%) Validation
5 3 (4.69%) Incident Management
5 3 (4.69%) CRM
5 3 (4.69%) Disaster Recovery
5 3 (4.69%) Kalman Filter
6 2 (3.13%) Logistics
7 1 (1.56%) Information Security
7 1 (1.56%) Document Management
7 1 (1.56%) Mentoring
Programming Languages
1 6 (9.38%) SQL
2 3 (4.69%) C
3 1 (1.56%) T-SQL
Qualifications
1 18 (28.13%) Microsoft Certification
2 12 (18.75%) MCP
3 11 (17.19%) Degree
4 8 (12.50%) MCSE
4 8 (12.50%) MCTS
5 7 (10.94%) CCNA
5 7 (10.94%) Cisco Certification
6 5 (7.81%) MCSA
7 3 (4.69%) MCITP
7 3 (4.69%) A+ Certification
7 3 (4.69%) ITIL Certification
7 3 (4.69%) Security Cleared
8 2 (3.13%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 10 (15.63%) SLA
2 4 (6.25%) 21 CFR Part 11
2 4 (6.25%) GMP
System Software
1 33 (51.56%) Active Directory
2 9 (14.06%) Hyper-V
3 7 (10.94%) VMware Infrastructure
4 3 (4.69%) iptables
4 3 (4.69%) XenApp
5 2 (3.13%) XenDesktop
6 1 (1.56%) vSphere
6 1 (1.56%) VMware ESXi
6 1 (1.56%) Terminal Services
6 1 (1.56%) VMware Workstation
Systems Management
1 5 (7.81%) WSUS
2 2 (3.13%) SCCM
Vendors
1 33 (51.56%) Microsoft
2 10 (15.63%) Citrix
3 9 (14.06%) Cisco
4 8 (12.50%) VMware
5 4 (6.25%) Oracle
6 2 (3.13%) Dell
7 1 (1.56%) Avaya
7 1 (1.56%) HP
Watford, Hertfordshire
Verticality Ltd
Salary: £16000 - £18000 per annum
Posted: 12 hours ago
Hertfordshire
Hays IT - Uk Posting account
Salary: £32000.00 per annum
Posted: 18 days ago
Stevenage, Hertfordshire
SCC
Salary: From £20,000 to £25,000 per annum
Posted: 23 days ago