The table below looks at the statistics for the IT Support role in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 23 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Jan 2015
Same period 2014 Same period 2013
IT Support
Rank 130 77 117
Rank change year-on-year
-53 +40
Permanent jobs requiring an IT Support 13 54 50
As % of all permanent IT jobs located in Hertfordshire 0.63% 2.82% 1.79%
As % of the Job Titles category 0.66% 2.94% 1.90%
Number of salaries quoted 11 34 44
Average salary £29,000 £27,500 £25,500
Average salary % change year-on-year
+5.45% +7.84%
90% offered a salary of more than £21,000 £16,500 £17,300
10% offered a salary of more than £37,500 £31,250 £32,500
UK excluding London average salary £24,000 £25,000 £25,500
% change year-on-year
-4.00% -1.96%
IT Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
1971 1835 2630
As % of all permanent IT jobs located in Hertfordshire 95.22% 95.97% 93.90%
Number of salaries quoted 1576 1389 2230
Average salary £45,000 £40,000 £42,500
Average salary % change year-on-year
+12.50% -5.88%
90% offered a salary of more than £26,500 £25,000 £25,000
10% offered a salary of more than £65,000 £60,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Hertfordshire region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Hertfordshire

IT Support
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Hertfordshire region.

IT Support Salary Trend in Hertfordshire

IT Support
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing IT Support across the Hertfordshire region over the 3 months to 23 January 2015.

IT Support Salary Histogram in Hertfordshire

IT Support
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the Hertfordshire region over the 3 months to 23 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertford - 4 £37,500 -
Hemel Hempstead -13 2 £21,000 -20.75% 2
Watford -24 2 £28,500 +3.63% 1
Welwyn Garden City - 2 £32,500 -
Potters Bar - 2 £21,750 -
St Albans -25 1 £21,000 -26.95%
Harpenden - 1 £21,000 -
IT Support
East of England

IT Support
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 23 January 2015, IT jobs across the Hertfordshire region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 43 (95.56%) Windows
2 30 (66.67%) Microsoft
3 28 (62.22%) Active Directory
4 25 (55.56%) DNS
5 24 (53.33%) MS Exchange
6 22 (48.89%) Windows Server 2012
7 20 (44.44%) Windows Server 2008
8 17 (37.78%) MS Excel
9 15 (33.33%) Windows 7
9 15 (33.33%) Windows 8
10 14 (31.11%) TCP/IP
11 13 (28.89%) Service Management
12 12 (26.67%) DHCP
12 12 (26.67%) MS Office
13 10 (22.22%) VoIP
13 10 (22.22%) Windows XP
14 9 (20.00%) VMware
15 8 (17.78%) Hyper-V
15 8 (17.78%) SQL Server
15 8 (17.78%) Windows Server 2003
16 7 (15.56%) WAN
16 7 (15.56%) LAN
16 7 (15.56%) Exchange Server 2010
16 7 (15.56%) VMware Infrastructure
16 7 (15.56%) Exchange Server 2007
17 6 (13.33%) Windows Vista
17 6 (13.33%) Exchange Server 2013
18 5 (11.11%) Firewall
19 4 (8.89%) Cisco
19 4 (8.89%) 3G

IT Support
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 23 January 2015, IT jobs across the Hertfordshire region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 24 (53.33%) MS Exchange
2 7 (15.56%) Exchange Server 2010
2 7 (15.56%) Exchange Server 2007
3 6 (13.33%) Exchange Server 2013
4 2 (4.44%) Exchange Server 2003
5 1 (2.22%) IBM Notes
Applications
1 17 (37.78%) MS Excel
2 12 (26.67%) MS Office
3 1 (2.22%) Photoshop
Cloud Services
1 4 (8.89%) Office 365
2 2 (4.44%) Microsoft Azure
3 1 (2.22%) Cloud Computing
Communications & Networking
1 25 (55.56%) DNS
2 14 (31.11%) TCP/IP
3 12 (26.67%) DHCP
4 10 (22.22%) VoIP
5 7 (15.56%) WAN
5 7 (15.56%) LAN
6 5 (11.11%) Firewall
7 4 (8.89%) 3G
7 4 (8.89%) VPN
7 4 (8.89%) ADSL
7 4 (8.89%) 4G
8 3 (6.67%) VLAN
8 3 (6.67%) Wi-Fi
8 3 (6.67%) Wireless
8 3 (6.67%) Internet
9 2 (4.44%) VRRP
9 2 (4.44%) OSPF
9 2 (4.44%) DMZ
9 2 (4.44%) Broadband
9 2 (4.44%) Ethernet
Database & Business Intelligence
1 8 (17.78%) SQL Server
2 1 (2.22%) Relational Database
General
1 2 (4.44%) Manufacturing
2 1 (2.22%) Publishing
2 1 (2.22%) Retail
2 1 (2.22%) Pharmaceutical
2 1 (2.22%) Finance
Libraries, Frameworks & Software Standards
1 3 (6.67%) X-Windows
2 2 (4.44%) CSS
2 2 (4.44%) HTML
Miscellaneous
1 4 (8.89%) iPhone
2 3 (6.67%) Computer Science
3 2 (4.44%) Blackberry
3 2 (4.44%) Analytical Skills
3 2 (4.44%) PDA
4 1 (2.22%) EqualLogic
4 1 (2.22%) iPad
Operating Systems
1 43 (95.56%) Windows
2 22 (48.89%) Windows Server 2012
3 20 (44.44%) Windows Server 2008
4 15 (33.33%) Windows 7
4 15 (33.33%) Windows 8
5 10 (22.22%) Windows XP
6 8 (17.78%) Windows Server 2003
7 6 (13.33%) Windows Vista
8 4 (8.89%) Linux
8 4 (8.89%) Android
9 3 (6.67%) Mac OS X
10 1 (2.22%) Windows Phone
10 1 (2.22%) Solaris
Processes & Methodologies
1 13 (28.89%) Service Management
2 4 (8.89%) Time Management
3 3 (6.67%) ITIL
4 2 (4.44%) ERP
4 2 (4.44%) Computer Architecture
5 1 (2.22%) Migration
5 1 (2.22%) Performance Management
5 1 (2.22%) Business Intelligence
Programming Languages
1 2 (4.44%) JavaScript
2 1 (2.22%) SQL
Qualifications
1 3 (6.67%) Degree
1 3 (6.67%) Cisco Certification
2 2 (4.44%) A+ Certification
3 1 (2.22%) MCITP
3 1 (2.22%) CCNP
3 1 (2.22%) CCNA
3 1 (2.22%) Microsoft Certification
Quality Assurance & Compliance
1 2 (4.44%) SLA
System Software
1 28 (62.22%) Active Directory
2 8 (17.78%) Hyper-V
3 7 (15.56%) VMware Infrastructure
4 4 (8.89%) VMware ESXi
5 3 (6.67%) vSphere
6 2 (4.44%) XenApp
7 1 (2.22%) XenDesktop
7 1 (2.22%) Terminal Services
Systems Management
1 1 (2.22%) WSUS
Vendors
1 30 (66.67%) Microsoft
2 9 (20.00%) VMware
3 4 (8.89%) Cisco
4 3 (6.67%) Citrix
5 1 (2.22%) Orchard
5 1 (2.22%) WatchGuard
5 1 (2.22%) Veeam
5 1 (2.22%) Dell
5 1 (2.22%) Business Objects
5 1 (2.22%) Epicor
5 1 (2.22%) Lotus
5 1 (2.22%) Apple
5 1 (2.22%) Quark
Hemel Hempstead, Hertfordshire
Artemis Recruitment Ltd
Salary: Up to £27,000 per annum
Posted: Yesterday
Tring, Hertfordshire
Bluetownonline
Salary: Competitive dependent on experience
Posted: 2 days ago
Hemel Hempstead, Hertfordshire
Hightown
Salary: £26,520 per annum + Benefits
Posted: 2 days ago
Watford, Hertfordshire
Oscar Associates (UK) Ltd
Salary: £20000 - £25000 per annum + Excellent Benefits
Posted: 3 days ago