The table below looks at the statistics for the IT Support role in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
IT Support
Rank 121 73 108
Rank change year-on-year
-48 +35
Permanent jobs requiring an IT Support 24 57 61
As % of all permanent IT jobs located in Hertfordshire 1.01% 3.01% 2.00%
As % of the Job Titles category 1.07% 3.11% 2.09%
Number of salaries quoted 22 40 56
Average salary £30,750 £23,500 £26,000
Average salary % change year-on-year
+30.85% -9.61%
90% offered a salary of more than £22,800 £16,500 £21,750
10% offered a salary of more than £37,500 £31,500 £35,250
UK excluding London average salary £24,000 £24,000 £25,000
% change year-on-year
- -4.00%
IT Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
2241 1832 2917
As % of all permanent IT jobs located in Hertfordshire 94.56% 96.78% 95.45%
Number of salaries quoted 1821 1412 2497
Average salary £45,000 £40,000 £42,500
Average salary % change year-on-year
+12.50% -5.88%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £65,000 £60,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Hertfordshire region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Hertfordshire

IT Support
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Hertfordshire region.

IT Support Salary Trend in Hertfordshire

IT Support
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing IT Support across the Hertfordshire region over the 3 months to 19 December 2014.

IT Support Salary Histogram in Hertfordshire

IT Support
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the Hertfordshire region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford -23 6 £29,000 - 3
Welwyn Garden City - 6 £32,500 -
Hertford - 3 £37,500 -
Hemel Hempstead -15 2 £22,500 -15.15% 1
St Albans -28 2 £29,000 -3.33%
Potters Bar - 2 £22,500 -
Royston -9 1 £40,000 +77.77%
Kings Langley - 1 £27,500 -
IT Support
East of England

IT Support
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 19 December 2014, IT jobs across the Hertfordshire region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 50 (84.75%) Windows
2 36 (61.02%) Microsoft
3 35 (59.32%) Active Directory
4 29 (49.15%) MS Exchange
5 26 (44.07%) DNS
6 25 (42.37%) Windows Server 2012
7 24 (40.68%) Windows Server 2008
7 24 (40.68%) MS Excel
8 18 (30.51%) MS Office
9 16 (27.12%) Windows 8
10 15 (25.42%) Windows 7
10 15 (25.42%) TCP/IP
10 15 (25.42%) Service Management
11 12 (20.34%) VMware
12 11 (18.64%) DHCP
12 11 (18.64%) Windows Server 2003
13 10 (16.95%) Hyper-V
14 9 (15.25%) Exchange Server 2007
14 9 (15.25%) Exchange Server 2010
14 9 (15.25%) VMware Infrastructure
14 9 (15.25%) Windows XP
14 9 (15.25%) VoIP
14 9 (15.25%) LAN
15 8 (13.56%) WAN
15 8 (13.56%) Cisco
16 7 (11.86%) Exchange Server 2013
17 6 (10.17%) Firewall
17 6 (10.17%) Internet
17 6 (10.17%) SQL Server
18 4 (6.78%) Apple

IT Support
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 19 December 2014, IT jobs across the Hertfordshire region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 29 (49.15%) MS Exchange
2 9 (15.25%) Exchange Server 2007
2 9 (15.25%) Exchange Server 2010
3 7 (11.86%) Exchange Server 2013
4 1 (1.69%) IBM Notes
Applications
1 24 (40.68%) MS Excel
2 18 (30.51%) MS Office
3 2 (3.39%) S-PLUS
4 1 (1.69%) Photoshop
Cloud Services
1 2 (3.39%) Office 365
2 1 (1.69%) Cloud Computing
Communications & Networking
1 26 (44.07%) DNS
2 15 (25.42%) TCP/IP
3 11 (18.64%) DHCP
4 9 (15.25%) VoIP
4 9 (15.25%) LAN
5 8 (13.56%) WAN
6 6 (10.17%) Internet
6 6 (10.17%) Firewall
7 3 (5.08%) Wi-Fi
7 3 (5.08%) 4G
7 3 (5.08%) 3G
7 3 (5.08%) ADSL
8 2 (3.39%) Broadband
8 2 (3.39%) Ethernet
8 2 (3.39%) RIP
8 2 (3.39%) VPN
8 2 (3.39%) Intranet
8 2 (3.39%) Wireless
8 2 (3.39%) OSPF
8 2 (3.39%) VRRP
Database & Business Intelligence
1 6 (10.17%) SQL Server
General
1 3 (5.08%) Legal
2 2 (3.39%) Manufacturing
2 2 (3.39%) Pharmaceutical
2 2 (3.39%) Retail
3 1 (1.69%) Finance
3 1 (1.69%) Publishing
Libraries, Frameworks & Software Standards
1 3 (5.08%) X-Windows
2 2 (3.39%) HTML
2 2 (3.39%) CSS
Miscellaneous
1 3 (5.08%) Computer Science
1 3 (5.08%) Analytical Skills
2 2 (3.39%) iPhone
3 1 (1.69%) EqualLogic
3 1 (1.69%) iPad
Operating Systems
1 50 (84.75%) Windows
2 25 (42.37%) Windows Server 2012
3 24 (40.68%) Windows Server 2008
4 16 (27.12%) Windows 8
5 15 (25.42%) Windows 7
6 11 (18.64%) Windows Server 2003
7 9 (15.25%) Windows XP
8 4 (6.78%) Windows Vista
9 3 (5.08%) Android
9 3 (5.08%) Linux
10 1 (1.69%) Windows Phone
10 1 (1.69%) Mac OS X
10 1 (1.69%) Solaris
Processes & Methodologies
1 15 (25.42%) Service Management
2 3 (5.08%) ITIL
2 3 (5.08%) Time Management
3 2 (3.39%) Performance Management
3 2 (3.39%) Computer Architecture
3 2 (3.39%) Logistics
3 2 (3.39%) Business Development
3 2 (3.39%) CRM
3 2 (3.39%) ERP
3 2 (3.39%) Disaster Recovery
4 1 (1.69%) Workflow
4 1 (1.69%) Migration
4 1 (1.69%) Stakeholder Management
4 1 (1.69%) Service Delivery
4 1 (1.69%) Web Development
4 1 (1.69%) Network Management
4 1 (1.69%) Software Deployment
4 1 (1.69%) Infrastructure Management
Programming Languages
1 2 (3.39%) JavaScript
2 1 (1.69%) SQL
Qualifications
1 3 (5.08%) Cisco Certification
1 3 (5.08%) Degree
2 2 (3.39%) A+ Certification
3 1 (1.69%) MCITP
3 1 (1.69%) Microsoft Certification
3 1 (1.69%) CCNP
3 1 (1.69%) CCNA
Quality Assurance & Compliance
1 2 (3.39%) SLA
System Software
1 35 (59.32%) Active Directory
2 10 (16.95%) Hyper-V
3 9 (15.25%) VMware Infrastructure
4 4 (6.78%) VMware ESXi
5 3 (5.08%) vSphere
6 2 (3.39%) XenApp
7 1 (1.69%) XenDesktop
7 1 (1.69%) Terminal Services
Systems Management
1 1 (1.69%) WSUS
Vendors
1 36 (61.02%) Microsoft
2 12 (20.34%) VMware
3 8 (13.56%) Cisco
4 4 (6.78%) Citrix
4 4 (6.78%) Apple
5 2 (3.39%) Orchard
5 2 (3.39%) Epicor
5 2 (3.39%) Business Objects
6 1 (1.69%) Dell
6 1 (1.69%) Novell
6 1 (1.69%) Lotus
6 1 (1.69%) WatchGuard
6 1 (1.69%) Veeam
6 1 (1.69%) Quark
Watford, Hertfordshire
Technology Sourcing Limited
Salary: From £20,000 to £30,000 per annum plus bens
Posted: 2 days ago
Tring, Hertfordshire
Bluetownonline
Salary: Competitive dependent on experience
Posted: 4 days ago
Hemel Hempstead, Hertfordshire
Hightown
Salary: £26,520 per annum
Posted: 8 days ago
London, Edware, Barnet, Watford, Harrow, United...
XIST4 IT LIMITED
Salary: £25-27,000 + Bens
Posted: 19 days ago