The first table below looks at the demand for the IT Support role in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 19 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Hertfordshire region.

Location
3 months to
19 Jun 2013
Same period 2012 Same period 2011
IT Support
Rank 93 118 153
Rank change year-on-year
+25 +35
Permanent jobs requiring an IT Support 51 29 20
As % of all permanent IT jobs located in Hertfordshire 2.161% 1.132% 0.550%
As % of the Job Titles category 2.304% 1.179% 0.588%
Number of salaries quoted 36 28 19
Average salary £23,750 £26,250 £24,000
Average salary % change year-on-year
-9.52% +9.37%
90% offered a salary of more than £16,500 £19,550 £19,600
10% offered a salary of more than £29,500 £30,000 £31,500
UK excluding London average salary £23,980 £24,000 £24,000
% change year-on-year
-0.08% -
All Job Titles
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
2214 2460 3401
As % of all permanent IT jobs located in Hertfordshire 93.81% 96.06% 93.54%
Number of salaries quoted 1747 1992 2764
Average salary £42,500 £42,000 £41,000
Average salary % change year-on-year
+1.19% +2.43%
90% offered a salary of more than £25,500 £25,000 £27,000
10% offered a salary of more than £60,000 £60,000 £58,500
UK excluding London average salary £38,000 £38,500 £37,500
% change year-on-year
-1.29% +2.66%
IT Support
East of England

IT Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing IT Support across the Hertfordshire region as a proportion of the total demand within the Job Titles category.

Hertfordshire IT Support Jobs Demand Trend

IT Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Hertfordshire region.

Hertfordshire IT Support Salary Trend

IT Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing IT Support across the Hertfordshire region over the 3 months to 19 June 2013.

Hertfordshire IT Support Salary Histogram

IT Support
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the Hertfordshire region over the 3 months to 19 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Watford +20 7 £25,000 +47.05% 1
Hertford -9 2 £22,500 +21.62%
St Albans -9 2 £28,000 +23.07%
Borehamwood - 2 - -
Rickmansworth - 2 £37,250 -
Welwyn Garden City - 2 £22,000 -
Royston - 1 £20,000 -
IT Support
East of England

IT Support
Top 30 Related IT Skills

For the 6 months to 19 June 2013, IT jobs across the Hertfordshire region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 77 (70.64%) Windows
2 76 (69.72%) Microsoft
3 39 (35.78%) MS Exchange
4 37 (33.94%) MS Excel
5 33 (30.28%) Windows 7
6 32 (29.36%) Active Directory
7 28 (25.69%) Windows Server 2008
8 26 (23.85%) VMware
9 24 (22.02%) Firewall
10 23 (21.10%) Windows XP
11 21 (19.27%) Cisco
11 21 (19.27%) Windows Server 2003
11 21 (19.27%) Windows Vista
12 20 (18.35%) VMware Infrastructure
12 20 (18.35%) LAN
13 17 (15.60%) MS Office
14 16 (14.68%) Citrix
14 16 (14.68%) Degree
14 16 (14.68%) Exchange Server 2010
15 15 (13.76%) Exchange Server 2007
15 15 (13.76%) WAN
15 15 (13.76%) Linux
16 13 (11.93%) IIS
16 13 (11.93%) SLA
17 12 (11.01%) SQL
18 11 (10.09%) ITIL
18 11 (10.09%) Microsoft Certification
18 11 (10.09%) TCP/IP
18 11 (10.09%) VPN
18 11 (10.09%) 3G

IT Support
Top Related IT Skills by Category

For the 6 months to 19 June 2013, IT jobs across the Hertfordshire region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Development
1 7 (6.422%) HTML
2 6 (5.505%) XML
3 4 (3.670%) ASP
4 1 (0.917%) XSL
4 1 (0.917%) .NET
4 1 (0.917%) CSS
4 1 (0.917%) .NET Framework
Application Platforms
1 39 (35.78%) MS Exchange
2 16 (14.68%) Exchange Server 2010
3 15 (13.76%) Exchange Server 2007
4 13 (11.93%) IIS
5 10 (9.174%) Exchange Server 2003
6 3 (2.752%) Lync
6 3 (2.752%) SharePoint
6 3 (2.752%) Apache
6 3 (2.752%) Tomcat
Applications
1 37 (33.94%) MS Excel
2 17 (15.60%) MS Office
Communications & Networking
1 24 (22.02%) Firewall
2 20 (18.35%) LAN
3 15 (13.76%) WAN
4 11 (10.09%) TCP/IP
4 11 (10.09%) VPN
4 11 (10.09%) 3G
5 10 (9.174%) NAS
5 10 (9.174%) iSCSI
6 9 (8.257%) Cisco ASA
7 7 (6.422%) Internet
7 7 (6.422%) DNS
8 6 (5.505%) DHCP
9 5 (4.587%) Wi-Fi
10 4 (3.670%) VoIP
10 4 (3.670%) Bluetooth
10 4 (3.670%) GPRS
11 3 (2.752%) ADSL
11 3 (2.752%) SAN
11 3 (2.752%) Wireless
12 2 (1.835%) FTP
Database & Business Intelligence
1 10 (9.174%) SQL Server
2 7 (6.422%) MySQL
3 2 (1.835%) TOAD
4 1 (0.917%) SQL Server 2008
4 1 (0.917%) Oracle 8/8i
Development Applications
1 2 (1.835%) JIRA
General
1 11 (10.09%) Legal
2 8 (7.339%) Finance
3 5 (4.587%) Manufacturing
4 4 (3.670%) Retail
5 2 (1.835%) Telecoms
6 1 (0.917%) Back Office
Miscellaneous
1 11 (10.09%) Blackberry
2 7 (6.422%) iPhone
3 5 (4.587%) Computer Science
3 5 (4.587%) NHS
4 3 (2.752%) Fat Client
4 3 (2.752%) Thin Client
4 3 (2.752%) Management Information System
5 2 (1.835%) SWIFT
6 1 (0.917%) iSeries
6 1 (0.917%) AS400
6 1 (0.917%) Pocket PC
Operating Systems
1 77 (70.64%) Windows
2 33 (30.28%) Windows 7
3 28 (25.69%) Windows Server 2008
4 23 (21.10%) Windows XP
5 21 (19.27%) Windows Server 2003
5 21 (19.27%) Windows Vista
6 15 (13.76%) Linux
7 7 (6.422%) UNIX
8 3 (2.752%) Red Hat Enterprise Linux
9 1 (0.917%) Windows Server 2012
9 1 (0.917%) Mac OS
9 1 (0.917%) Mac OS X
9 1 (0.917%) Windows Mobile
Processes & Methodologies
1 11 (10.09%) ITIL
2 8 (7.339%) Migration
3 7 (6.422%) Service Management
4 6 (5.505%) Release Management
5 5 (4.587%) E-Commerce
5 5 (4.587%) Project Management
5 5 (4.587%) Change Management
5 5 (4.587%) Disaster Recovery
6 4 (3.670%) Problem Management
6 4 (3.670%) Continuous Improvement
6 4 (3.670%) Network Management
7 3 (2.752%) OO
7 3 (2.752%) Logistics
8 2 (1.835%) Service Delivery
8 2 (1.835%) Configuration Management
9 1 (0.917%) Performance Management
9 1 (0.917%) Data Protection
9 1 (0.917%) ERP
9 1 (0.917%) CMMI
9 1 (0.917%) Data Security
Programming Languages
1 12 (11.01%) SQL
2 4 (3.670%) Java
2 4 (3.670%) JavaScript
2 4 (3.670%) C#
2 4 (3.670%) PHP
3 3 (2.752%) Perl
4 1 (0.917%) VB.NET
Qualifications
1 16 (14.68%) Degree
2 11 (10.09%) Microsoft Certification
3 2 (1.835%) MCP
4 1 (0.917%) MCSE
4 1 (0.917%) MCITP
Quality Assurance & Compliance
1 13 (11.93%) SLA
2 1 (0.917%) COBIT
System Software
1 32 (29.36%) Active Directory
2 20 (18.35%) VMware Infrastructure
3 9 (8.257%) Terminal Services
4 8 (7.339%) VMware Server
5 3 (2.752%) VMware ESXi
5 3 (2.752%) vSphere
6 2 (1.835%) VMware ESX
Systems Management
1 3 (2.752%) Norton AntiVirus
2 2 (1.835%) Tivoli
3 1 (0.917%) WSUS
Vendors
1 76 (69.72%) Microsoft
2 26 (23.85%) VMware
3 21 (19.27%) Cisco
4 16 (14.68%) Citrix
5 6 (5.505%) Apple
6 4 (3.670%) Oracle
7 3 (2.752%) Juniper
7 3 (2.752%) Red Hat
7 3 (2.752%) Symantec
8 1 (0.917%) SolarWinds
8 1 (0.917%) IBM
8 1 (0.917%) Avaya
8 1 (0.917%) Sage
8 1 (0.917%) Adobe
8 1 (0.917%) Sun
8 1 (0.917%) SAP
8 1 (0.917%) Google
Hemel Hempstead, South East
The 2nd Line IT Support Engineer must have experience of the following technologies: - Windows XP, Vista, Windows 7; - Office 2003, 2007, 2010; - Active Directory Administration; - WDS and MDT; -...
Artemis IT Recruitment
Salary: £25,000 - £27,000 per year
Posted: 3 June 2013
Hertfordshire
Our client is a leading IT Consultancy with offices in the UK and Benelux and is a Microsoft Partner providing bespoke software solutions and services to UK and...
OCS Resourcing
Salary: From £17,000 to £19,000 per annum
Posted: 14 June 2013
Hatfield, Hertfordshire
The successful IT Support Analyst duties will include: - Providing customer focused IT support to EMEA region - Proactive monitoring, maintenance and administration of regional IT systems including Server, , IT...
CK Group
Salary: £25000 to £30000 per annum
Posted: 18 June 2013