The table below looks at the statistics for the IT Support role in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
IT Support
Rank 104 86 133
Rank change year-on-year
-18 +47
Permanent jobs requiring an IT Support 33 46 37
As % of all permanent IT jobs located in Hertfordshire 1.38% 2.24% 1.30%
As % of the Job Titles category 1.43% 2.36% 1.35%
Number of salaries quoted 27 41 35
Average salary £30,500 £18,000 £26,000
Average salary % change year-on-year
+69.44% -30.76%
90% offered a salary of more than £20,000 £15,000 £20,000
10% offered a salary of more than £35,000 £27,000 £29,000
UK excluding London average salary £24,750 £23,500 £25,000
% change year-on-year
+5.31% -6.00%
IT Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
2315 1951 2743
As % of all permanent IT jobs located in Hertfordshire 96.66% 94.80% 96.08%
Number of salaries quoted 1910 1572 2177
Average salary £45,000 £40,000 £42,500
Average salary % change year-on-year
+12.50% -5.88%
90% offered a salary of more than £26,500 £23,500 £25,000
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

IT Support
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Hertfordshire region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Hertfordshire

IT Support
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Hertfordshire region.

IT Support Salary Trend in Hertfordshire

IT Support
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing IT Support across the Hertfordshire region over the 3 months to 22 August 2014.

IT Support Salary Histogram in Hertfordshire

IT Support
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the Hertfordshire region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Welwyn Garden City +16 8 £30,500 +46.98%
Watford -15 5 £27,500 +14.58%
Stevenage +6 4 £33,500 +97.05%
Letchworth +2 3 £36,250 +119.69%
St Albans - 3 £35,000 -
Hemel Hempstead -13 2 £21,000 - 1
Royston +6 1 £16,750 +3.07%
Hertford -8 1 £17,500 -33.96% 1
Bishop's Stortford - 1 - -
IT Support
East of England

IT Support
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 22 August 2014, IT jobs across the Hertfordshire region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 49 (71.01%) Windows
2 40 (57.97%) Active Directory
3 36 (52.17%) Microsoft
4 27 (39.13%) Windows Server 2008
5 23 (33.33%) MS Excel
6 21 (30.43%) MS Exchange
6 21 (30.43%) Windows Server 2012
7 19 (27.54%) VMware
8 17 (24.64%) MS Office
9 15 (21.74%) VMware Infrastructure
9 15 (21.74%) Hyper-V
10 14 (20.29%) Windows XP
11 13 (18.84%) Windows Server 2003
11 13 (18.84%) Citrix
12 11 (15.94%) TCP/IP
12 11 (15.94%) DNS
12 11 (15.94%) Windows 7
12 11 (15.94%) Exchange Server 2010
13 10 (14.49%) LAN
13 10 (14.49%) Microsoft Certification
14 9 (13.04%) MCITP
14 9 (13.04%) Windows 8
15 7 (10.14%) Software Deployment
16 6 (8.70%) Exchange Server 2007
16 6 (8.70%) Firewall
16 6 (8.70%) Linux
16 6 (8.70%) SQL
16 6 (8.70%) MCP
17 5 (7.25%) MCSE
17 5 (7.25%) ADSL

IT Support
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 22 August 2014, IT jobs across the Hertfordshire region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 21 (30.43%) MS Exchange
2 11 (15.94%) Exchange Server 2010
3 6 (8.70%) Exchange Server 2007
4 5 (7.25%) Exchange Server 2013
5 1 (1.45%) SharePoint
5 1 (1.45%) Blackberry Enterprise Server
5 1 (1.45%) Exchange Server 2003
Applications
1 23 (33.33%) MS Excel
2 17 (24.64%) MS Office
3 2 (2.90%) S-PLUS
4 1 (1.45%) Windchill
Cloud Services
1 1 (1.45%) Office 365
Communications & Networking
1 11 (15.94%) TCP/IP
1 11 (15.94%) DNS
2 10 (14.49%) LAN
3 6 (8.70%) Firewall
4 5 (7.25%) ADSL
4 5 (7.25%) DHCP
4 5 (7.25%) Ethernet
4 5 (7.25%) Internet
5 4 (5.80%) Network Security
5 4 (5.80%) VPN
6 3 (4.35%) VoIP
6 3 (4.35%) WAN
7 2 (2.90%) Wireless
8 1 (1.45%) RIP
8 1 (1.45%) Broadband
8 1 (1.45%) PSTN
8 1 (1.45%) Intranet
8 1 (1.45%) 802.11
8 1 (1.45%) OSPF
8 1 (1.45%) RTP
Database & Business Intelligence
1 3 (4.35%) SQL Server
2 1 (1.45%) SQLPlus
General
1 4 (5.80%) Finance
1 4 (5.80%) Legal
2 3 (4.35%) Retail
3 2 (2.90%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 2 (2.90%) COM
2 1 (1.45%) .NET
Miscellaneous
1 3 (4.35%) Computer Science
2 1 (1.45%) EPoS
2 1 (1.45%) Chip and PIN
2 1 (1.45%) Blackberry
2 1 (1.45%) Management Information System
Operating Systems
1 49 (71.01%) Windows
2 27 (39.13%) Windows Server 2008
3 21 (30.43%) Windows Server 2012
4 14 (20.29%) Windows XP
5 13 (18.84%) Windows Server 2003
6 11 (15.94%) Windows 7
7 9 (13.04%) Windows 8
8 6 (8.70%) Linux
9 2 (2.90%) Android
10 1 (1.45%) Windows Vista
Processes & Methodologies
1 7 (10.14%) Software Deployment
2 5 (7.25%) Service Management
3 4 (5.80%) Time Management
3 4 (5.80%) Data Security
3 4 (5.80%) ITIL
4 3 (4.35%) Disaster Recovery
4 3 (4.35%) SEO
4 3 (4.35%) Software Engineering
4 3 (4.35%) Business Development
4 3 (4.35%) Network Management
5 2 (2.90%) Infrastructure Management
5 2 (2.90%) Logistics
5 2 (2.90%) Performance Management
5 2 (2.90%) Workflow
5 2 (2.90%) Service Delivery
5 2 (2.90%) ERP
5 2 (2.90%) CRM
6 1 (1.45%) PRINCE2
6 1 (1.45%) Configuration Management
6 1 (1.45%) Stakeholder Management
Programming Languages
1 6 (8.70%) SQL
2 1 (1.45%) VB
2 1 (1.45%) VB6
Qualifications
1 10 (14.49%) Microsoft Certification
2 9 (13.04%) MCITP
3 6 (8.70%) MCP
4 5 (7.25%) MCSE
4 5 (7.25%) Degree
5 4 (5.80%) A+ Certification
6 3 (4.35%) CCNA
6 3 (4.35%) Cisco Certification
7 2 (2.90%) MBCS
7 2 (2.90%) HND
8 1 (1.45%) Network+ Certification
Quality Assurance & Compliance
1 1 (1.45%) SLA
1 1 (1.45%) ISO/IEC 27001
1 1 (1.45%) QA
System Software
1 40 (57.97%) Active Directory
2 15 (21.74%) VMware Infrastructure
2 15 (21.74%) Hyper-V
Systems Management
1 1 (1.45%) Nagios
1 1 (1.45%) Backup Exec
Vendors
1 36 (52.17%) Microsoft
2 19 (27.54%) VMware
3 13 (18.84%) Citrix
4 5 (7.25%) Cisco
5 4 (5.80%) Apple
6 3 (4.35%) Google
7 2 (2.90%) Orchard
7 2 (2.90%) Epicor
7 2 (2.90%) Business Objects
8 1 (1.45%) Novell
8 1 (1.45%) BMC
8 1 (1.45%) Symantec
8 1 (1.45%) WatchGuard
8 1 (1.45%) GFI Software
8 1 (1.45%) Kaseya
Hemel Hempstead, Hertfordshire
Capital IT Resourcing LTD
Salary: £20k - 22k per year + Benefits
Posted: 11 hours ago
Hertford, Hertfordshire
Oscar Associates (UK) Ltd
Salary: £22000 - £30000 per annum + Benefits
Posted: Yesterday