The table below looks at the statistics for the IT Support role in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 21 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Apr 2015
Same period 2014 Same period 2013
IT Support
Rank 118 107 102
Rank change year-on-year
-11 -5
Permanent jobs requiring an IT Support 29 34 59
As % of all permanent IT jobs located in Hertfordshire 1.31% 1.37% 2.22%
As % of the Job Titles category 1.38% 1.42% 2.34%
Number of salaries quoted 28 26 48
Average salary £27,500 £27,500 £25,000
Average salary % change year-on-year
- +10.00%
90% offered a salary of more than £21,675 £19,000 £21,000
10% offered a salary of more than £42,500 £40,000 £30,000
UK excluding London average salary £24,000 £24,000 £24,000
IT Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
2103 2395 2523
As % of all permanent IT jobs located in Hertfordshire 95.12% 96.57% 95.14%
Number of salaries quoted 1728 1910 2114
Average salary £44,000 £40,000 £42,500
Average salary % change year-on-year
+10.00% -5.88%
90% offered a salary of more than £26,000 £26,000 £26,000
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Hertfordshire region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Hertfordshire

IT Support
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Hertfordshire region.

IT Support Salary Trend in Hertfordshire

IT Support
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing IT Support across the Hertfordshire region over the 3 months to 21 April 2015.

IT Support Salary Histogram in Hertfordshire

IT Support
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the Hertfordshire region over the 3 months to 21 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hemel Hempstead - 8 £27,250 - 1
Watford +1 6 £29,500 +7.27%
Stevenage +14 5 £42,500 +17.24%
St Albans -7 3 £39,000 -13.33%
Potters Bar - 3 £21,750 -
Harpenden - 2 £23,000 -
Welwyn Garden City - 2 £25,000 -
Rickmansworth -8 1 £22,500 -10.00%
IT Support
East of England

IT Support
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 21 April 2015, IT jobs across the Hertfordshire region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 36 (85.71%) Windows
2 29 (69.05%) Microsoft
3 24 (57.14%) MS Exchange
3 24 (57.14%) Active Directory
4 22 (52.38%) MS Excel
5 21 (50.00%) Windows Server 2012
6 18 (42.86%) Windows Server 2008
7 17 (40.48%) Windows 7
8 16 (38.10%) MS Office
9 15 (35.71%) TCP/IP
10 12 (28.57%) DNS
10 12 (28.57%) Windows XP
10 12 (28.57%) Microsoft Certification
11 11 (26.19%) SLA
11 11 (26.19%) SQL Server
12 10 (23.81%) Office 365
12 10 (23.81%) Linux
13 9 (21.43%) MCP
13 9 (21.43%) DHCP
13 9 (21.43%) VMware
13 9 (21.43%) VMware Infrastructure
13 9 (21.43%) Android
14 8 (19.05%) Exchange Server 2003
14 8 (19.05%) Exchange Server 2010
14 8 (19.05%) Windows Server 2003
14 8 (19.05%) Blackberry
14 8 (19.05%) VPN
14 8 (19.05%) VoIP
15 7 (16.67%) Degree
15 7 (16.67%) Hyper-V

IT Support
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 21 April 2015, IT jobs across the Hertfordshire region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 24 (57.14%) MS Exchange
2 8 (19.05%) Exchange Server 2003
2 8 (19.05%) Exchange Server 2010
3 5 (11.90%) Exchange Server 2013
3 5 (11.90%) SharePoint
3 5 (11.90%) Exchange Server 2007
4 1 (2.38%) IIS
4 1 (2.38%) IBM Notes
Applications
1 22 (52.38%) MS Excel
2 16 (38.10%) MS Office
3 1 (2.38%) AutoCAD
Cloud Services
1 10 (23.81%) Office 365
2 5 (11.90%) Microsoft Azure
3 1 (2.38%) Amazon AWS
3 1 (2.38%) Cloud Computing
Communications & Networking
1 15 (35.71%) TCP/IP
2 12 (28.57%) DNS
3 9 (21.43%) DHCP
4 8 (19.05%) VPN
4 8 (19.05%) VoIP
5 5 (11.90%) DMZ
5 5 (11.90%) Wireless
5 5 (11.90%) VLAN
6 4 (9.52%) 4G
6 4 (9.52%) Internet
6 4 (9.52%) 3G
6 4 (9.52%) WAN
6 4 (9.52%) ADSL
6 4 (9.52%) LAN
7 2 (4.76%) iSCSI
8 1 (2.38%) Firewall
Database & Business Intelligence
1 11 (26.19%) SQL Server
2 3 (7.14%) MySQL
3 1 (2.38%) Relational Database
General
1 3 (7.14%) Manufacturing
1 3 (7.14%) Publishing
2 1 (2.38%) Pharmaceutical
2 1 (2.38%) Finance
Libraries, Frameworks & Software Standards
1 1 (2.38%) .NET
1 1 (2.38%) ASP.NET
Miscellaneous
1 8 (19.05%) Blackberry
2 5 (11.90%) PDA
2 5 (11.90%) iPhone
3 1 (2.38%) Analytical Skills
3 1 (2.38%) Mathematics
3 1 (2.38%) Computer Science
3 1 (2.38%) Handset
Operating Systems
1 36 (85.71%) Windows
2 21 (50.00%) Windows Server 2012
3 18 (42.86%) Windows Server 2008
4 17 (40.48%) Windows 7
5 12 (28.57%) Windows XP
6 10 (23.81%) Linux
7 9 (21.43%) Android
8 8 (19.05%) Windows Server 2003
9 6 (14.29%) Windows 8
10 5 (11.90%) Windows Vista
10 5 (11.90%) Mac OS X
11 1 (2.38%) Red Hat Enterprise Linux
Processes & Methodologies
1 5 (11.90%) Project Management
1 5 (11.90%) Time Management
2 4 (9.52%) Validation
3 3 (7.14%) Service Management
4 2 (4.76%) ITIL
5 1 (2.38%) ERP
5 1 (2.38%) Business Intelligence
5 1 (2.38%) Information Security
5 1 (2.38%) Line Management
5 1 (2.38%) Mentoring
Programming Languages
1 5 (11.90%) SQL
2 1 (2.38%) T-SQL
2 1 (2.38%) C
Qualifications
1 12 (28.57%) Microsoft Certification
2 9 (21.43%) MCP
3 7 (16.67%) Degree
4 6 (14.29%) MCSE
5 5 (11.90%) CCNA
5 5 (11.90%) Cisco Certification
5 5 (11.90%) MCTS
6 4 (9.52%) MCSA
7 3 (7.14%) A+ Certification
8 2 (4.76%) MCITP
9 1 (2.38%) Security Cleared
9 1 (2.38%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 11 (26.19%) SLA
2 4 (9.52%) 21 CFR Part 11
2 4 (9.52%) GMP
System Software
1 24 (57.14%) Active Directory
2 9 (21.43%) VMware Infrastructure
3 7 (16.67%) Hyper-V
4 2 (4.76%) XenDesktop
5 1 (2.38%) vSphere
5 1 (2.38%) VMware ESXi
5 1 (2.38%) iptables
5 1 (2.38%) Terminal Services
5 1 (2.38%) VMware Workstation
Vendors
1 29 (69.05%) Microsoft
2 9 (21.43%) VMware
3 6 (14.29%) Citrix
4 5 (11.90%) Cisco
5 1 (2.38%) Lotus
5 1 (2.38%) HP
Hemel Hempstead, Hertfordshire
Artemis Recruitment Ltd
Salary: Up to £28,000 per annum
Posted: Yesterday
Royston, Hertfordshire
Sanderson
Salary: £28000 - £33000 per annum + benefits
Posted: 4 days ago
Hertfordshire
Deerfoot IT Resources Ltd
Salary: £28000 - £33000 per annum
Posted: 6 days ago