The table below looks at the statistics for the IT Support role in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
IT Support
Rank 118 106 91
Rank change year-on-year
-12 -15
Permanent jobs requiring an IT Support 33 36 43
As % of all permanent IT jobs located in Hertfordshire 1.37% 1.55% 2.15%
As % of the Job Titles category 1.44% 1.59% 2.26%
Number of salaries quoted 33 30 38
Average salary £26,000 £30,500 £18,000
Average salary % change year-on-year
-14.75% +69.44%
90% offered a salary of more than £21,100 £20,750 £15,375
10% offered a salary of more than £30,400 £35,000 £26,500
UK excluding London average salary £24,750 £24,750 £23,500
% change year-on-year
- +5.31%
IT Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
2286 2258 1904
As % of all permanent IT jobs located in Hertfordshire 94.62% 96.95% 95.10%
Number of salaries quoted 1971 1860 1547
Average salary £45,000 £45,000 £40,000
Average salary % change year-on-year
- +12.50%
90% offered a salary of more than £27,350 £26,500 £23,500
10% offered a salary of more than £62,950 £62,500 £65,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

IT Support
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Hertfordshire region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Hertfordshire

IT Support
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Hertfordshire region.

IT Support Salary Trend in Hertfordshire

IT Support
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing IT Support across the Hertfordshire region over the 3 months to 28 August 2015.

IT Support Salary Histogram in Hertfordshire

IT Support
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the Hertfordshire region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
St Albans -11 6 £27,500 -21.42%
Hertford +13 4 £22,500 +28.57% 1
Stevenage +8 4 £27,500 -17.91% 1
Borehamwood - 4 £22,500 -
Watford -12 2 £20,500 -25.45% 1
Broxbourne - 2 £27,500 -
Hemel Hempstead +4 1 £26,000 +23.80%
Rickmansworth - 1 £23,500 - 1
Ware - 1 £21,000 - 1
IT Support
East of England

IT Support
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 28 August 2015, IT jobs across the Hertfordshire region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 41 (61.19%) Windows
2 31 (46.27%) Microsoft
2 31 (46.27%) Active Directory
3 23 (34.33%) MS Excel
4 20 (29.85%) MS Office
4 20 (29.85%) Windows 7
5 19 (28.36%) Windows Server 2008
6 18 (26.87%) Microsoft Certification
7 17 (25.37%) MS Exchange
8 16 (23.88%) Windows Server 2012
9 13 (19.40%) TCP/IP
10 12 (17.91%) Windows XP
10 12 (17.91%) MCP
11 11 (16.42%) SharePoint
11 11 (16.42%) LAN
11 11 (16.42%) VPN
11 11 (16.42%) Citrix
12 10 (14.93%) Windows Server 2003
12 10 (14.93%) Degree
13 9 (13.43%) VMware
13 9 (13.43%) Analytical Skills
13 9 (13.43%) Hyper-V
13 9 (13.43%) Wi-Fi
13 9 (13.43%) DNS
13 9 (13.43%) SLA
13 9 (13.43%) VoIP
13 9 (13.43%) SQL
14 8 (11.94%) MCSE
14 8 (11.94%) WAN
14 8 (11.94%) Cisco

IT Support
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 28 August 2015, IT jobs across the Hertfordshire region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 17 (25.37%) MS Exchange
2 11 (16.42%) SharePoint
3 4 (5.97%) Exchange Server 2007
4 3 (4.48%) Umbraco
5 2 (2.99%) Exchange Server 2010
5 2 (2.99%) Exchange Server 2003
6 1 (1.49%) Exchange Server 2013
Applications
1 23 (34.33%) MS Excel
2 20 (29.85%) MS Office
3 1 (1.49%) Photoshop
3 1 (1.49%) AutoCAD
3 1 (1.49%) Adobe Illustrator
3 1 (1.49%) InDesign
3 1 (1.49%) MS PowerPoint
Cloud Services
1 5 (7.46%) Office 365
2 1 (1.49%) Cloud Computing
2 1 (1.49%) Amazon AWS
2 1 (1.49%) Google Apps
Communications & Networking
1 13 (19.40%) TCP/IP
2 11 (16.42%) VPN
2 11 (16.42%) LAN
3 9 (13.43%) VoIP
3 9 (13.43%) DNS
3 9 (13.43%) Wi-Fi
4 8 (11.94%) WAN
4 8 (11.94%) DHCP
5 7 (10.45%) VLAN
6 6 (8.96%) Firewall
7 4 (5.97%) Wireless
8 3 (4.48%) Network Security
8 3 (4.48%) CTI
8 3 (4.48%) Internet
9 2 (2.99%) MPLS
9 2 (2.99%) iSCSI
10 1 (1.49%) WLAN
Database & Business Intelligence
1 7 (10.45%) SQL Server
2 6 (8.96%) MySQL
3 2 (2.99%) Relational Database
4 1 (1.49%) Crystal Reports
General
1 5 (7.46%) Manufacturing
2 1 (1.49%) Publishing
2 1 (1.49%) Marketing
2 1 (1.49%) Pharmaceutical
2 1 (1.49%) Finance
2 1 (1.49%) Aerospace
Miscellaneous
1 9 (13.43%) Analytical Skills
2 4 (5.97%) Blackberry
3 3 (4.48%) Mathematics
4 2 (2.99%) iSeries
4 2 (2.99%) EqualLogic
5 1 (1.49%) Mobile App
5 1 (1.49%) Management Information System
5 1 (1.49%) Handset
5 1 (1.49%) Data Centre
Operating Systems
1 41 (61.19%) Windows
2 20 (29.85%) Windows 7
3 19 (28.36%) Windows Server 2008
4 16 (23.88%) Windows Server 2012
5 12 (17.91%) Windows XP
6 10 (14.93%) Windows Server 2003
7 6 (8.96%) Linux
8 5 (7.46%) Windows 8
9 3 (4.48%) Windows Vista
9 3 (4.48%) Android
10 2 (2.99%) Windows Mobile
10 2 (2.99%) Mac OS X
11 1 (1.49%) UNIX
11 1 (1.49%) Red Hat Enterprise Linux
11 1 (1.49%) Apple iOS
Processes & Methodologies
1 7 (10.45%) Project Management
1 7 (10.45%) ITIL
2 4 (5.97%) Time Management
2 4 (5.97%) Line Management
3 3 (4.48%) Kalman Filter
3 3 (4.48%) CRM
3 3 (4.48%) Incident Management
3 3 (4.48%) Disaster Recovery
3 3 (4.48%) Validation
4 2 (2.99%) Logistics
5 1 (1.49%) ERP
5 1 (1.49%) Information Security
5 1 (1.49%) Document Management
5 1 (1.49%) Mentoring
Programming Languages
1 9 (13.43%) SQL
2 3 (4.48%) C
Qualifications
1 18 (26.87%) Microsoft Certification
2 12 (17.91%) MCP
3 10 (14.93%) Degree
4 8 (11.94%) MCSE
5 7 (10.45%) MCTS
6 6 (8.96%) CCNA
6 6 (8.96%) Cisco Certification
7 5 (7.46%) MCSA
8 4 (5.97%) ITIL Certification
9 3 (4.48%) MCITP
10 2 (2.99%) A+ Certification
10 2 (2.99%) Security Cleared
10 2 (2.99%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 9 (13.43%) SLA
2 3 (4.48%) 21 CFR Part 11
2 3 (4.48%) GMP
System Software
1 31 (46.27%) Active Directory
2 9 (13.43%) Hyper-V
3 8 (11.94%) VMware Infrastructure
4 3 (4.48%) XenApp
5 2 (2.99%) XenDesktop
5 2 (2.99%) iptables
6 1 (1.49%) Terminal Services
6 1 (1.49%) VMware Workstation
6 1 (1.49%) vSphere
6 1 (1.49%) VMware ESXi
Systems Management
1 5 (7.46%) WSUS
2 2 (2.99%) SCCM
Vendors
1 31 (46.27%) Microsoft
2 11 (16.42%) Citrix
3 9 (13.43%) VMware
4 8 (11.94%) Cisco
5 4 (5.97%) Oracle
6 3 (4.48%) Dell
7 1 (1.49%) Adobe
7 1 (1.49%) HP
7 1 (1.49%) Google
7 1 (1.49%) Avaya
7 1 (1.49%) Apple
Rickmansworth, Hertfordshire
Acuro (MaxAd Ltd)
Salary: £20000.00 - £30000.00 per annum
Posted: Yesterday
Hatfield, Hertfordshire
Intapeople
Salary: £22000 - £26000 per annum
Posted: Yesterday
Hertford, Hertfordshire
Understanding Recruitment
Salary: £20000 - £23000 per annum
Posted: Yesterday
Letchworth Garden City, Hertfordshire
Deerfoot IT Resources Ltd
Salary: £20000 - £25000 per annum + benefits
Posted: 2 days ago
Potters Bar, Hertfordshire
360 Resourcing Solutions
Salary: Up to £40000
Posted: 6 days ago
Watford
Hays IT - Uk Posting account
Salary: £24000.00 per annum + Benefits
Posted: 9 days ago
Stevenage
Hays IT - Uk Posting account
Salary: £25000.00 - £30000.00 per annum + Excellent benefits
Posted: 24 days ago
Ware
Recruitment Genius
Salary: £18000 - £26000 per annum
Posted: 26 days ago