The first table below looks at the demand for the IT Support role in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Hertfordshire region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
IT Support
Rank 110 100 118
Rank change year-on-year
-10 +18
Permanent jobs requiring an IT Support 34 59 32
As % of all permanent IT jobs located in Hertfordshire 1.37% 2.22% 1.22%
As % of the Job Titles category 1.42% 2.34% 1.28%
Number of salaries quoted 26 48 30
Average salary £27,500 £25,000 £26,500
Average salary % change year-on-year
+10.00% -5.66%
90% offered a salary of more than £19,000 £21,000 £20,000
10% offered a salary of more than £40,000 £30,000 £45,000
UK excluding London average salary £24,000 £24,000 £23,000
% change year-on-year
- +4.34%
Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
2400 2523 2500
As % of all permanent IT jobs located in Hertfordshire 96.58% 95.14% 95.49%
Number of salaries quoted 1915 2114 2048
Average salary £40,000 £42,500 £44,000
Average salary % change year-on-year
-5.88% -3.40%
90% offered a salary of more than £26,000 £26,000 £26,000
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
IT Support
East of England

IT Support
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Hertfordshire region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Hertfordshire

IT Support
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Hertfordshire region.

IT Support Salary Trend in Hertfordshire

IT Support
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing IT Support across the Hertfordshire region over the 3 months to 18 April 2014.

IT Support Salary Histogram in Hertfordshire

IT Support
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the Hertfordshire region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Watford -14 15 £27,500 +10.00% 1
Stevenage - 7 £36,250 -
Rickmansworth +18 3 £25,000 -
Borehamwood 0 3 £19,000 - 1
St Albans -6 1 £45,000 +69.81%
IT Support
East of England

IT Support
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 18 April 2014, IT jobs across the Hertfordshire region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 57 (64.04%) Windows
2 41 (46.07%) Active Directory
3 38 (42.70%) Microsoft
4 31 (34.83%) Windows Server 2008
5 21 (23.60%) VMware
6 20 (22.47%) Firewall
6 20 (22.47%) Retail
7 16 (17.98%) Finance
8 15 (16.85%) MS Exchange
8 15 (16.85%) ITIL
8 15 (16.85%) Windows 7
9 14 (15.73%) MS Office
9 14 (15.73%) Configuration Management
9 14 (15.73%) SQLPlus
9 14 (15.73%) Workflow
9 14 (15.73%) Windchill
9 14 (15.73%) Data Management
9 14 (15.73%) Workflow Management
9 14 (15.73%) Software Testing
9 14 (15.73%) QA
10 13 (14.61%) Service Delivery
10 13 (14.61%) Cisco
10 13 (14.61%) VMware Infrastructure
11 12 (13.48%) Linux
11 12 (13.48%) Windows XP
11 12 (13.48%) Windows Server 2003
11 12 (13.48%) Microsoft Certification
11 12 (13.48%) Citrix
12 11 (12.36%) Windows 8
12 11 (12.36%) Windows Server 2012

IT Support
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 18 April 2014, IT jobs across the Hertfordshire region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (16.85%) MS Exchange
2 9 (10.11%) SharePoint
3 7 (7.87%) Exchange Server 2010
4 5 (5.62%) Exchange Server 2013
5 3 (3.37%) Exchange Server 2007
6 2 (2.25%) Blackberry Enterprise Server
7 1 (1.12%) Exchange Server 2003
Applications
1 14 (15.73%) MS Office
1 14 (15.73%) Windchill
2 9 (10.11%) MS Excel
Business Applications
1 2 (2.25%) Oracle Procure-to-Pay
Communications & Networking
1 20 (22.47%) Firewall
2 9 (10.11%) LAN
3 7 (7.87%) WAN
3 7 (7.87%) TCP/IP
3 7 (7.87%) VPN
4 5 (5.62%) SAN
4 5 (5.62%) DNS
4 5 (5.62%) DHCP
5 4 (4.49%) VoIP
5 4 (4.49%) Network Security
6 3 (3.37%) SSL
6 3 (3.37%) Ethernet
6 3 (3.37%) ADSL
7 2 (2.25%) ISDN
7 2 (2.25%) PBX
7 2 (2.25%) VLAN
8 1 (1.12%) Structured Cabling
8 1 (1.12%) NAS
8 1 (1.12%) Cisco ASA
8 1 (1.12%) iSCSI
Database & Business Intelligence
1 14 (15.73%) SQLPlus
2 5 (5.62%) SQL Server
3 1 (1.12%) Oracle Database
3 1 (1.12%) SQL Server 2008
General
1 20 (22.47%) Retail
2 16 (17.98%) Finance
3 1 (1.12%) Back Office
3 1 (1.12%) Local Government
Libraries, Frameworks & Software Standards
1 1 (1.12%) .NET
Miscellaneous
1 10 (11.24%) Management Information System
2 4 (4.49%) EPoS
2 4 (4.49%) Chip and PIN
3 3 (3.37%) Computer Science
3 3 (3.37%) Blackberry
4 2 (2.25%) Video Conferencing
5 1 (1.12%) Social Media
5 1 (1.12%) Fat Client
5 1 (1.12%) Smartphone
5 1 (1.12%) SecurID
5 1 (1.12%) Thin Client
Operating Systems
1 57 (64.04%) Windows
2 31 (34.83%) Windows Server 2008
3 15 (16.85%) Windows 7
4 12 (13.48%) Linux
4 12 (13.48%) Windows XP
4 12 (13.48%) Windows Server 2003
5 11 (12.36%) Windows 8
5 11 (12.36%) Windows Server 2012
6 3 (3.37%) UNIX
7 2 (2.25%) Windows Phone
8 1 (1.12%) Android
Processes & Methodologies
1 15 (16.85%) ITIL
2 14 (15.73%) Configuration Management
2 14 (15.73%) Workflow
2 14 (15.73%) Data Management
2 14 (15.73%) Workflow Management
2 14 (15.73%) Software Testing
3 13 (14.61%) Service Delivery
4 10 (11.24%) Service Management
5 9 (10.11%) Software Deployment
6 8 (8.99%) Change Management
6 8 (8.99%) Information Security
6 8 (8.99%) Problem Management
7 7 (7.87%) CRM
8 5 (5.62%) Data Security
9 3 (3.37%) Data Protection
9 3 (3.37%) Project Management
10 2 (2.25%) PRINCE2
10 2 (2.25%) Asset Management
10 2 (2.25%) Knowledge Management
10 2 (2.25%) Time Management
Programming Languages
1 4 (4.49%) SQL
2 1 (1.12%) VB6
2 1 (1.12%) C
2 1 (1.12%) VB
Qualifications
1 12 (13.48%) Microsoft Certification
2 9 (10.11%) MCSE
3 6 (6.74%) Cisco Certification
3 6 (6.74%) MCITP
4 5 (5.62%) Degree
4 5 (5.62%) A+ Certification
4 5 (5.62%) MCP
4 5 (5.62%) CCNA
5 2 (2.25%) VMware Certified Professional (VCP)
5 2 (2.25%) Network+ Certification
6 1 (1.12%) HND
Quality Assurance & Compliance
1 14 (15.73%) QA
2 2 (2.25%) ISO 9001
3 1 (1.12%) ISO/IEC 27001
System Software
1 41 (46.07%) Active Directory
2 13 (14.61%) VMware Infrastructure
3 9 (10.11%) Hyper-V
4 2 (2.25%) Terminal Server
4 2 (2.25%) vSphere
5 1 (1.12%) Terminal Services
Systems Management
1 3 (3.37%) WSUS
2 1 (1.12%) NetBackup
Vendors
1 38 (42.70%) Microsoft
2 21 (23.60%) VMware
3 13 (14.61%) Cisco
4 12 (13.48%) Citrix
5 9 (10.11%) CheckPoint
6 6 (6.74%) ProCurve
6 6 (6.74%) HP
7 5 (5.62%) Apple
8 3 (3.37%) Oracle
9 2 (2.25%) McAfee
9 2 (2.25%) Dell
9 2 (2.25%) Avaya
9 2 (2.25%) Wyse
9 2 (2.25%) ServiceNow
10 1 (1.12%) Google
10 1 (1.12%) Websense
Borehamwood, Hertfordshire
IT Connections
Salary: £18,00 to £22,000
Posted: 2 days ago
Watford, Hertfordshire
Oscar Associates (UK) Ltd
Salary: £23000 - £25000 per annum + Benefits
Posted: 5 days ago
Hertfordshire
Swan IT Recruitment Limited
Salary: £20000 - £30000 per annum
Posted: 24 days ago