Customer Service Contracts in Horsham

Customer Service
West Sussex > Horsham

The table below provides summary statistics for contract job vacancies advertised in Horsham requiring Customer Service skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Customer Service over the 6 months leading up to 20 September 2024, comparing them to the same period in the previous two years.

6 months to
20 Sep 2024
Same period 2023 Same period 2022
Rank 3 - 10
Rank change year-on-year - - -8
Contract jobs citing Customer Service 5 0 1
As % of all contract jobs advertised in Horsham 27.78% - 4.00%
As % of the Processes & Methodologies category 29.41% - 4.17%
Number of daily rates quoted 3 0 1
10th Percentile £192 - -
25th Percentile £195 - £223
Median daily rate (50th Percentile) £200 - £225
Median % change year-on-year - - +66.67%
75th Percentile - - £228
90th Percentile - - -
West Sussex median daily rate £170 £248 £363
% change year-on-year -31.31% -31.72% +168.52%

All Process and Methodology Skills
Horsham

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Horsham.

Contract vacancies with a requirement for process or methodology skills 17 28 24
As % of all contract IT jobs advertised in Horsham 94.44% 96.55% 96.00%
Number of daily rates quoted 14 28 23
10th Percentile £200 £491 £525
25th Percentile £329 £598 £575
Median daily rate (50th Percentile) £445 £650 £600
Median % change year-on-year -31.62% +8.33% +20.00%
75th Percentile £531 £693 £625
90th Percentile £625 £760 -
West Sussex median daily rate £450 £493 £495
% change year-on-year -8.72% -0.40% +5.32%

Customer Service
Job Vacancy Trend in Horsham

Job postings citing Customer Service as a proportion of all IT jobs advertised in Horsham.

Job vacancy trend for Customer Service in Horsham

Customer Service
Contractor Daily Rate Trend in Horsham

3-month moving average daily rate quoted in jobs citing Customer Service in Horsham.

Daily rate trend for Customer Service in Horsham

Customer Service
Contractor Hourly Rate Trend in Horsham

3-month moving average hourly rates quoted in jobs citing Customer Service in Horsham.

Hourly rate trend for Customer Service in Horsham

Customer Service
Co-occurring Skills and Capabilities in Horsham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (100.00%) Microsoft Exchange
Cloud Services
1 5 (100.00%) Microsoft 365
General
1 5 (100.00%) Social Skills
Job Titles
1 5 (100.00%) Analyst
1 5 (100.00%) Help Desk Analyst
1 5 (100.00%) IT Analyst
Operating Systems
1 5 (100.00%) Windows
System Software
1 5 (100.00%) Active Directory