The table below looks at the statistics for the 1st Line Support role in IT contracts advertised for the Kent region. Included is a guide to the average contractor rates offered in IT contracts that have cited 1st Line Support in their job title over the 3 months to 2 June 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
2 Jun 2015
Same period 2014 Same period 2013
First Line Support
Rank 33 33 34
Rank change year-on-year
0 +1
Contract jobs requiring a 1st Line Support 1 4 5
As % of all contract IT jobs located in Kent 0.42% 1.81% 1.76%
As % of the Job Titles category 0.46% 1.90% 1.91%
Number of daily rates quoted 1 3 0
Average daily rate
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of your Daily Rate
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£90 £143 -
Average daily rate % change year-on-year
-36.84% -
UK excluding London average daily rate £118 £100 £110
% change year-on-year
+17.50% -9.09%
Number of hourly rates quoted 0 1 2
Average hourly rate - £17.50 £90.00
Average hourly rate % change year-on-year
- -80.55%
UK excluding London average hourly rate £11.75 £11.00 £11.50
% change year-on-year
+6.81% -4.34%
1st Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Kent region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Kent
Contract IT job ads with a match in the
Job Titles category
217 210 262
As % of all contract IT jobs located in Kent 90.42% 95.02% 92.25%
Number of daily rates quoted 111 136 126
Average daily rate £338 £350 £303
Average daily rate % change year-on-year
-3.57% +15.70%
90% offered a daily rate of more than £175 £175 £225
10% offered a daily rate of more than £506 £513 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 10 5 21
Average hourly rate £13.67 £17.50 £16.00
Average hourly rate % change year-on-year
-21.88% +9.37%
90% offered a hourly rate of more than £9.00 £8.25 £11.50
10% offered a hourly rate of more than £39.89 £47.00 £84.75
UK excluding London average hourly rate £16.16 £16.50 £17.50
% change year-on-year
-2.06% -5.71%

1st Line Support
Jobs Demand Trend in Kent

This chart provides a 3-month moving total of IT contractor jobs citing 1st Line Support in the job title across the Kent region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Kent

1st Line Support
Daily Rate Trend in Kent

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support across the Kent region.

1st Line Support Daily Rate Trend in Kent

1st Line Support
Hourly Rate Trend in Kent

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support across the Kent region.

1st Line Support Hourly Rate Trend in Kent

1st Line Support
Top 20 Related IT Skills in Kent

For the 6 months to 2 June 2015, IT contractor jobs across the Kent region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title.

1 10 (90.91%) MS Office
2 8 (72.73%) Active Directory
2 8 (72.73%) Windows
3 6 (54.55%) Mobile Computing
3 6 (54.55%) Finance
3 6 (54.55%) SLA
3 6 (54.55%) Citrix
4 5 (45.45%) Windows XP
4 5 (45.45%) MS Exchange
5 4 (36.36%) Advertising
5 4 (36.36%) Windows 8
5 4 (36.36%) Microsoft
6 3 (27.27%) MS Excel
6 3 (27.27%) CRM
6 3 (27.27%) XenApp
6 3 (27.27%) Windows 7
6 3 (27.27%) Windows Vista
7 2 (18.18%) Windows Server 2008
8 1 (9.09%) Windows Server 2003
8 1 (9.09%) PDA

1st Line Support
Top Related IT Skills in Kent by Category

For the 6 months to 2 June 2015, IT contractor jobs across the Kent region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (45.45%) MS Exchange
Applications
1 10 (90.91%) MS Office
2 3 (27.27%) MS Excel
General
1 6 (54.55%) Finance
2 4 (36.36%) Advertising
Miscellaneous
1 6 (54.55%) Mobile Computing
2 1 (9.09%) PDA
Operating Systems
1 8 (72.73%) Windows
2 5 (45.45%) Windows XP
3 4 (36.36%) Windows 8
4 3 (27.27%) Windows 7
4 3 (27.27%) Windows Vista
5 2 (18.18%) Windows Server 2008
6 1 (9.09%) Windows Server 2003
Processes & Methodologies
1 3 (27.27%) CRM
Quality Assurance & Compliance
1 6 (54.55%) SLA
System Software
1 8 (72.73%) Active Directory
2 3 (27.27%) XenApp
Vendors
1 6 (54.55%) Citrix
2 4 (36.36%) Microsoft