The statistics below represent IT jobs advertised across the Kent region that had 1st Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 August 2016 with a comparison to same period over 2 years.

3 months to
28 Aug 2016
Same period 2015 Same period 2014
First Line Support
Rank 67 91 85
Rank change year-on-year
+24 -6
Permanent jobs requiring a 1st Line Support 20 15 14
As % of all permanent IT jobs located in Kent 2.18% 1.37% 1.38%
As % of the Job Titles category 2.22% 1.41% 1.40%
Number of salaries quoted 14 15 14
Median salary £22,500 £19,500 £21,000
Median salary % change year-on-year
+15.38% -7.14%
UK excluding London median salary £20,500 £20,500 £20,000
% change year-on-year
- +2.50%
1st Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Kent region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Kent
Permanent IT job ads with a match in the
Job Titles category
900 1061 1000
As % of all permanent IT jobs located in Kent 98.04% 96.98% 98.43%
Number of salaries quoted 801 949 836
Median salary £38,000 £38,500 £40,000
Median salary % change year-on-year
-1.29% -3.75%
90% offered a salary of more than £22,500 £24,000 £24,500
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

1st Line Support
Jobs Demand Trend in Kent

The demand trend of job ads across the Kent region that featured 1st Line Support in the job title.

1st Line Support Jobs Demand Trend in Kent

1st Line Support
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Kent region.

1st Line Support Salary Trend in Kent

1st Line Support
Salary Histogram in Kent

This chart provides a salary histogram for IT jobs citing 1st Line Support across the Kent region over the 3 months to 28 August 2016.

1st Line Support Salary Histogram in Kent

1st Line Support
Job Locations in Kent

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support within the Kent region over the 3 months to 28 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Maidstone - 3 £20,000 -
Sevenoaks +11 2 £22,000 +41.93%
Dartford - 1 £84,000 -
Whitstable - 1 - -
1st Line Support
South East

1st Line Support Skill Set
Top 30 Related IT Skills in Kent

For the 6 months to 28 August 2016, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Kent region featuring 1st Line Support in the job title.

1 30 (85.71%) Windows
2 21 (60.00%) Microsoft
2 21 (60.00%) Windows 8
3 20 (57.14%) MS Office
3 20 (57.14%) MS Exchange
4 15 (42.86%) Active Directory
5 14 (40.00%) Microsoft Certification
6 13 (37.14%) CCNA
6 13 (37.14%) Windows XP
6 13 (37.14%) MS Excel
6 13 (37.14%) Exchange Server 2003
6 13 (37.14%) Cisco Certification
7 12 (34.29%) MCITP
8 11 (31.43%) MCSE
8 11 (31.43%) Internet
9 10 (28.57%) Firewall
10 8 (22.86%) VMware
10 8 (22.86%) Mac OS
10 8 (22.86%) Blackberry
10 8 (22.86%) Citrix
10 8 (22.86%) E-Commerce
10 8 (22.86%) TCP/IP
10 8 (22.86%) Windows Server
10 8 (22.86%) Exchange Server 2013
11 7 (20.00%) Analytical Skills
12 6 (17.14%) SLA
12 6 (17.14%) Problem Management
12 6 (17.14%) Windows 2000 Server
12 6 (17.14%) Exchange Server 2000
13 5 (14.29%) Web Design

1st Line Support Skill Set
Top Related IT Skills in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (57.14%) MS Exchange
2 13 (37.14%) Exchange Server 2003
3 8 (22.86%) Exchange Server 2013
4 6 (17.14%) Exchange Server 2000
5 2 (5.71%) SharePoint
Applications
1 20 (57.14%) MS Office
2 13 (37.14%) MS Excel
3 2 (5.71%) Acrobat
3 2 (5.71%) MS PowerPoint
Communications & Networking
1 11 (31.43%) Internet
2 10 (28.57%) Firewall
3 8 (22.86%) TCP/IP
4 3 (8.57%) LAN
4 3 (8.57%) WAN
5 2 (5.71%) Intrusion Detection
5 2 (5.71%) VPN
6 1 (2.86%) ADSL
6 1 (2.86%) Broadband
6 1 (2.86%) Wireless
General
1 1 (2.86%) Retail
Miscellaneous
1 8 (22.86%) Blackberry
2 7 (20.00%) Analytical Skills
3 2 (5.71%) iPad
Operating Systems
1 30 (85.71%) Windows
2 21 (60.00%) Windows 8
3 13 (37.14%) Windows XP
4 8 (22.86%) Mac OS
4 8 (22.86%) Windows Server
5 6 (17.14%) Windows 2000 Server
6 5 (14.29%) Mac OS X
6 5 (14.29%) Windows Server 2003
7 4 (11.43%) Windows 7
7 4 (11.43%) Windows Server 2008
Processes & Methodologies
1 8 (22.86%) E-Commerce
2 6 (17.14%) Problem Management
3 5 (14.29%) Web Design
4 2 (5.71%) ERP
4 2 (5.71%) Software Licensing
Programming Languages
1 4 (11.43%) SQL
Qualifications
1 14 (40.00%) Microsoft Certification
2 13 (37.14%) CCNA
2 13 (37.14%) Cisco Certification
3 12 (34.29%) MCITP
4 11 (31.43%) MCSE
5 4 (11.43%) MCP
6 2 (5.71%) Degree
7 1 (2.86%) A+ Certification
7 1 (2.86%) Network+ Certification
Quality Assurance & Compliance
1 6 (17.14%) SLA
System Software
1 15 (42.86%) Active Directory
Vendors
1 21 (60.00%) Microsoft
2 8 (22.86%) Citrix
2 8 (22.86%) VMware
3 5 (14.29%) Apple
3 5 (14.29%) Avaya
4 2 (5.71%) Adobe