The statistics below represent IT jobs advertised across the Kent region that had 1st Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 September 2016 with a comparison to same period over 2 years.

3 months to
30 Sep 2016
Same period 2015 Same period 2014
First Line Support
Rank 68 89 90
Rank change year-on-year
+21 +1
Permanent jobs requiring a 1st Line Support 21 14 7
As % of all permanent IT jobs located in Kent 2.43% 1.33% 0.71%
As % of the Job Titles category 2.47% 1.36% 0.72%
Number of salaries quoted 16 14 7
Median salary £22,500 £20,500 £20,000
Median salary % change year-on-year
+9.75% +2.50%
UK excluding London median salary £21,000 £20,500 £20,000
% change year-on-year
+2.43% +2.50%
1st Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Kent region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Kent
Permanent IT job ads with a match in the
Job Titles category
850 1032 967
As % of all permanent IT jobs located in Kent 98.49% 97.73% 97.78%
Number of salaries quoted 756 956 796
Median salary £40,000 £38,500 £40,000
Median salary % change year-on-year
+3.89% -3.75%
90% offered a salary of more than £23,160 £24,000 £26,130
10% offered a salary of more than £57,500 £57,500 £55,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

1st Line Support
Jobs Demand Trend in Kent

The demand trend of job ads across the Kent region that featured 1st Line Support in the job title.

1st Line Support Jobs Demand Trend in Kent

1st Line Support
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Kent region.

1st Line Support Salary Trend in Kent

1st Line Support
Salary Histogram in Kent

This chart provides a salary histogram for IT jobs citing 1st Line Support across the Kent region over the 3 months to 30 September 2016.

1st Line Support Salary Histogram in Kent

1st Line Support
Job Locations in Kent

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support within the Kent region over the 3 months to 30 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Maidstone -11 2 £20,000 -11.11%
Sevenoaks - 2 £22,000 -
Chatham - 1 £21,000 -
Dartford - 1 £84,000 -
1st Line Support
South East

1st Line Support Skill Set
Top 30 Related IT Skills in Kent

For the 6 months to 30 September 2016, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Kent region featuring 1st Line Support in the job title.

1 27 (87.10%) Windows
2 19 (61.29%) Windows 8
3 18 (58.06%) MS Exchange
3 18 (58.06%) Microsoft
4 15 (48.39%) Windows XP
4 15 (48.39%) Exchange Server 2003
5 14 (45.16%) MS Office
6 13 (41.94%) Active Directory
6 13 (41.94%) Firewall
7 12 (38.71%) Internet
8 11 (35.48%) Citrix
8 11 (35.48%) MS Excel
8 11 (35.48%) Windows Server
9 10 (32.26%) Mac OS
9 10 (32.26%) Exchange Server 2013
9 10 (32.26%) VMware
9 10 (32.26%) E-Commerce
9 10 (32.26%) TCP/IP
9 10 (32.26%) Microsoft Certification
9 10 (32.26%) Blackberry
10 9 (29.03%) Cisco Certification
10 9 (29.03%) CCNA
11 8 (25.81%) MCITP
12 7 (22.58%) MCSE
13 5 (16.13%) Avaya
13 5 (16.13%) Mac OS X
13 5 (16.13%) Apple
13 5 (16.13%) Windows Server 2003
13 5 (16.13%) Web Design
13 5 (16.13%) Analytical Skills

1st Line Support Skill Set
Top Related IT Skills in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (58.06%) MS Exchange
2 15 (48.39%) Exchange Server 2003
3 10 (32.26%) Exchange Server 2013
4 2 (6.45%) Exchange Server 2000
Applications
1 14 (45.16%) MS Office
2 11 (35.48%) MS Excel
3 2 (6.45%) Acrobat
3 2 (6.45%) MS PowerPoint
Cloud Services
1 1 (3.23%) Office 365
Communications & Networking
1 13 (41.94%) Firewall
2 12 (38.71%) Internet
3 10 (32.26%) TCP/IP
4 3 (9.68%) LAN
4 3 (9.68%) VPN
4 3 (9.68%) WAN
5 2 (6.45%) Intrusion Detection
6 1 (3.23%) ADSL
6 1 (3.23%) Broadband
6 1 (3.23%) Wireless
General
1 1 (3.23%) Retail
Miscellaneous
1 10 (32.26%) Blackberry
2 5 (16.13%) Analytical Skills
3 2 (6.45%) iPad
Operating Systems
1 27 (87.10%) Windows
2 19 (61.29%) Windows 8
3 15 (48.39%) Windows XP
4 11 (35.48%) Windows Server
5 10 (32.26%) Mac OS
6 5 (16.13%) Mac OS X
6 5 (16.13%) Windows Server 2003
7 4 (12.90%) Windows 7
7 4 (12.90%) Windows Server 2008
8 2 (6.45%) Windows 2000 Server
Processes & Methodologies
1 10 (32.26%) E-Commerce
2 5 (16.13%) Web Design
3 2 (6.45%) Problem Management
3 2 (6.45%) Software Licensing
Programming Languages
1 3 (9.68%) SQL
Qualifications
1 10 (32.26%) Microsoft Certification
2 9 (29.03%) CCNA
2 9 (29.03%) Cisco Certification
3 8 (25.81%) MCITP
4 7 (22.58%) MCSE
5 4 (12.90%) MCP
6 2 (6.45%) Degree
7 1 (3.23%) A+ Certification
7 1 (3.23%) Network+ Certification
Quality Assurance & Compliance
1 2 (6.45%) SLA
System Software
1 13 (41.94%) Active Directory
2 1 (3.23%) Terminal Services
Vendors
1 18 (58.06%) Microsoft
2 11 (35.48%) Citrix
3 10 (32.26%) VMware
4 5 (16.13%) Apple
4 5 (16.13%) Avaya
5 2 (6.45%) Adobe