The table below looks at the statistics for the Service Analyst role in IT contracts advertised for the Kent region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Analyst in their job title over the 3 months to 8 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
8 Feb 2016
Same period 2015 Same period 2014
Service Analyst
Rank 19 31 20
Rank change year-on-year
+12 -11
Contract jobs requiring a Service Analyst 25 8 15
As % of all contract IT jobs located in Kent 8.31% 2.90% 7.11%
As % of the Job Titles category 8.93% 3.02% 7.58%
Number of daily rates quoted 21 4 11
Average daily rate £180 £125 £130
Average daily rate % change year-on-year
+44.00% -3.84%
UK excluding London average daily rate £260 £225 £140
% change year-on-year
+15.55% +60.71%
Number of hourly rates quoted 4 4 4
Average hourly rate £11.00 £9.00 £15.38
Average hourly rate % change year-on-year
+22.22% -41.46%
90% offered a hourly rate of more than £9.00 £9.00 £8.25
10% offered a hourly rate of more than £13.00 £9.00 £22.50
UK excluding London average hourly rate £13.00 £12.45 £12.50
% change year-on-year
+4.45% -0.44%
Service Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Kent region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Kent
Contract IT job ads with a match in the
Job Titles category
280 265 198
As % of all contract IT jobs located in Kent 93.02% 96.01% 93.84%
Number of daily rates quoted 213 149 116
Average daily rate £338 £335 £325
Average daily rate % change year-on-year
+0.74% +3.07%
90% offered a daily rate of more than £180 £125 £213
10% offered a daily rate of more than £450 £450 £473
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 16 22 16
Average hourly rate £13.00 £9.00 £16.00
Average hourly rate % change year-on-year
+44.44% -43.75%
90% offered a hourly rate of more than £9.00 £9.00 £8.25
10% offered a hourly rate of more than £100.00 £40.00 £42.50
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

Service Analyst
Jobs Demand Trend in Kent

This chart provides a 3-month moving total of IT contractor jobs citing Service Analyst in the job title across the Kent region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in Kent

Service Analyst
Daily Rate Trend in Kent

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Analyst across the Kent region.

Service Analyst Daily Rate Trend in Kent

Service Analyst
Daily Rate Histogram in Kent

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Analyst across the Kent region over the 3 months to 8 February 2016.

Service Analyst Daily Rate Histogram in Kent

Service Analyst
Hourly Rate Trend in Kent

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Analyst across the Kent region.

Service Analyst Hourly Rate Trend in Kent

Service Analyst
Contract Job Locations in Kent

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Analyst within the Kent region over the 3 months to 8 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chatham 0 16 £180 +44.00%
Folkestone - 5 £92 -
Tonbridge - 1 £325 -
Service Analyst
South East

Service Analyst
Top 30 Related IT Skills in Kent

For the 6 months to 8 February 2016, IT contractor jobs across the Kent region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title.

1 17 (53.13%) Finance
2 9 (28.13%) Active Directory
3 6 (18.75%) NHS
3 6 (18.75%) MS Office
4 5 (15.63%) MS Exchange
4 5 (15.63%) Windows
4 5 (15.63%) Microsoft
5 4 (12.50%) Windows 7
6 3 (9.38%) Analytical Skills
6 3 (9.38%) SLA
6 3 (9.38%) Exchange Server 2003
7 2 (6.25%) Data Centre
7 2 (6.25%) Ticket Management
7 2 (6.25%) Linux
7 2 (6.25%) IBM Notes
7 2 (6.25%) MS Excel
7 2 (6.25%) Citrix
7 2 (6.25%) Lotus
7 2 (6.25%) Windows 8
7 2 (6.25%) Exchange Server 2010
7 2 (6.25%) XenApp
7 2 (6.25%) XenDesktop
7 2 (6.25%) Citrix Presentation Server
7 2 (6.25%) Publishing
7 2 (6.25%) Migration
8 1 (3.13%) VMware
8 1 (3.13%) ServiceCenter
8 1 (3.13%) Test Scripting
8 1 (3.13%) SCCM
8 1 (3.13%) Investment Management

Service Analyst
Top Related IT Skills in Kent by Category

For the 6 months to 8 February 2016, IT contractor jobs across the Kent region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (15.63%) MS Exchange
2 3 (9.38%) Exchange Server 2003
3 2 (6.25%) Exchange Server 2010
3 2 (6.25%) IBM Notes
4 1 (3.13%) SharePoint
4 1 (3.13%) Skype for Business
Applications
1 6 (18.75%) MS Office
2 2 (6.25%) MS Excel
General
1 17 (53.13%) Finance
2 2 (6.25%) Publishing
3 1 (3.13%) Back Office
3 1 (3.13%) Financial Institution
Miscellaneous
1 6 (18.75%) NHS
2 3 (9.38%) Analytical Skills
3 2 (6.25%) Data Centre
4 1 (3.13%) AS400
4 1 (3.13%) iSeries
Operating Systems
1 5 (15.63%) Windows
2 4 (12.50%) Windows 7
3 2 (6.25%) Linux
3 2 (6.25%) Windows 8
4 1 (3.13%) Windows Server
Processes & Methodologies
1 2 (6.25%) Migration
1 2 (6.25%) Ticket Management
2 1 (3.13%) Asset Management
2 1 (3.13%) E-Procurement
2 1 (3.13%) Financial Analysis
2 1 (3.13%) Investment Management
2 1 (3.13%) ITIL
2 1 (3.13%) ITSM
2 1 (3.13%) Patch Management
2 1 (3.13%) SDLC
2 1 (3.13%) Service Management
2 1 (3.13%) Test Scripting
2 1 (3.13%) Trend Analysis
Programming Languages
1 1 (3.13%) SQL
Qualifications
1 1 (3.13%) DBS Check
Quality Assurance & Compliance
1 3 (9.38%) SLA
2 1 (3.13%) Sarbanes-Oxley
System Software
1 9 (28.13%) Active Directory
2 2 (6.25%) Citrix Presentation Server
2 2 (6.25%) XenApp
2 2 (6.25%) XenDesktop
Systems Management
1 1 (3.13%) SCCM
1 1 (3.13%) ServiceCenter
Vendors
1 5 (15.63%) Microsoft
2 2 (6.25%) Citrix
2 2 (6.25%) Lotus
3 1 (3.13%) Aveksa
3 1 (3.13%) VMware