The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the Kent region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 8 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
8 Feb 2016
Same period 2015 Same period 2014
Service Analyst
Rank 57 105 94
Rank change year-on-year
+48 -11
Permanent jobs requiring a Service Analyst 41 4 16
As % of all permanent IT jobs located in Kent 3.80% 0.38% 1.43%
As % of the Job Titles category 3.92% 0.39% 1.47%
Number of salaries quoted 40 4 15
Average salary £33,000 £25,000 £23,500
Average salary % change year-on-year
+32.00% +6.38%
90% offered a salary of more than £22,450 £22,200 £23,000
10% offered a salary of more than £42,500 £32,000 £31,500
UK excluding London average salary £24,000 £23,000 £23,500
% change year-on-year
+4.34% -2.12%
Service Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Kent region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Kent
Permanent IT job ads with a match in the
Job Titles category
1046 1024 1086
As % of all permanent IT jobs located in Kent 97.03% 96.88% 97.05%
Number of salaries quoted 926 928 921
Average salary £38,500 £40,000 £41,500
Average salary % change year-on-year
-3.75% -3.61%
90% offered a salary of more than £25,000 £24,000 £23,000
10% offered a salary of more than £55,000 £55,000 £55,500
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Service Analyst
Jobs Demand Trend in Kent

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the Kent region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in Kent

Service Analyst
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the Kent region.

Service Analyst Salary Trend in Kent

Service Analyst
Salary Histogram in Kent

This chart provides a salary histogram for IT jobs citing Service Analyst across the Kent region over the 3 months to 8 February 2016.

Service Analyst Salary Histogram in Kent

Service Analyst
Job Locations in Kent

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the Kent region over the 3 months to 8 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Sevenoaks - 6 £24,000 -
Chatham -8 3 £36,750 +75.00%
Faversham - 2 £25,000 -
Tonbridge - 2 £30,000 -
West Malling - 1 £24,000 -
Service Analyst
South East

Service Analyst
Top 30 Related IT Skills in Kent

For the 6 months to 8 February 2016, IT jobs across the Kent region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 38 (52.78%) Finance
2 27 (37.50%) Windows
3 21 (29.17%) ITIL
3 21 (29.17%) Microsoft
4 18 (25.00%) ITSM
5 15 (20.83%) SLA
5 15 (20.83%) Test Strategy
6 14 (19.44%) System Integration Testing
6 14 (19.44%) User Acceptance Testing
6 14 (19.44%) Integration Testing
6 14 (19.44%) Test Scripting
6 14 (19.44%) Regression Testing
7 13 (18.06%) MS Office
8 12 (16.67%) Active Directory
9 11 (15.28%) Service Management
9 11 (15.28%) Analytical Skills
10 10 (13.89%) Remedy ITSM
10 10 (13.89%) A+ Certification
10 10 (13.89%) BMC
10 10 (13.89%) Remedy
10 10 (13.89%) MS Excel
11 9 (12.50%) Management Information System
12 7 (9.72%) Workflow
12 7 (9.72%) Avaya
12 7 (9.72%) ISEB
12 7 (9.72%) ISO/IEC 27001
12 7 (9.72%) IP Telephony
12 7 (9.72%) Business Analysis
12 7 (9.72%) Case Management
13 6 (8.33%) Office 365

Service Analyst
Top Related IT Skills in Kent by Category

For the 6 months to 8 February 2016, IT jobs across the Kent region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (5.56%) SharePoint
2 2 (2.78%) Exchange Server 2007
2 2 (2.78%) Exchange Server 2010
2 2 (2.78%) MS Exchange
Applications
1 13 (18.06%) MS Office
2 10 (13.89%) MS Excel
3 1 (1.39%) MS PowerPoint
3 1 (1.39%) MS Visio
Business Applications
1 10 (13.89%) Remedy ITSM
Cloud Services
1 6 (8.33%) Office 365
Communications & Networking
1 7 (9.72%) IP Telephony
2 5 (6.94%) Firewall
3 4 (5.56%) VPN
4 1 (1.39%) HTTP
4 1 (1.39%) Internet
Database & Business Intelligence
1 1 (1.39%) SQL Server
General
1 38 (52.78%) Finance
2 4 (5.56%) Banking
3 3 (4.17%) Advertising
Libraries, Frameworks & Software Standards
1 4 (5.56%) Web Services
Miscellaneous
1 11 (15.28%) Analytical Skills
2 9 (12.50%) Management Information System
3 5 (6.94%) AS400
4 4 (5.56%) Blackberry
4 4 (5.56%) NHS
5 3 (4.17%) iSeries
6 2 (2.78%) Driving Licence
6 2 (2.78%) iPhone
7 1 (1.39%) iPad
Operating Systems
1 27 (37.50%) Windows
2 5 (6.94%) Windows 7
3 4 (5.56%) Windows Server
4 3 (4.17%) Unix
4 3 (4.17%) Windows Server 2008
5 2 (2.78%) Android
5 2 (2.78%) Windows Server 2012
6 1 (1.39%) Windows Vista
6 1 (1.39%) Windows XP
Processes & Methodologies
1 21 (29.17%) ITIL
2 18 (25.00%) ITSM
3 15 (20.83%) Test Strategy
4 14 (19.44%) Integration Testing
4 14 (19.44%) Regression Testing
4 14 (19.44%) System Integration Testing
4 14 (19.44%) Test Scripting
4 14 (19.44%) User Acceptance Testing
5 11 (15.28%) Service Management
6 7 (9.72%) Business Analysis
6 7 (9.72%) Case Management
6 7 (9.72%) Workflow
7 4 (5.56%) Disaster Recovery
7 4 (5.56%) SDLC
8 3 (4.17%) Change Management
8 3 (4.17%) Migration
8 3 (4.17%) Stakeholder Management
9 2 (2.78%) Problem Management
10 1 (1.39%) Asset Management
10 1 (1.39%) Test Management
Programming Languages
1 6 (8.33%) SQL
2 4 (5.56%) RPG
Qualifications
1 10 (13.89%) A+ Certification
2 7 (9.72%) ISEB
3 3 (4.17%) ISTQB
4 2 (2.78%) Microsoft Certification
5 1 (1.39%) Degree
5 1 (1.39%) ISTQB Foundation Certification
5 1 (1.39%) ITIL Certification
Quality Assurance & Compliance
1 15 (20.83%) SLA
2 7 (9.72%) ISO/IEC 27001
3 4 (5.56%) QA
System Software
1 12 (16.67%) Active Directory
2 4 (5.56%) Terminal Services
3 1 (1.39%) Hyper-V
3 1 (1.39%) XenApp
Systems Management
1 3 (4.17%) Control-M
1 3 (4.17%) OpenView
1 3 (4.17%) OVSD
Vendors
1 21 (29.17%) Microsoft
2 10 (13.89%) BMC
2 10 (13.89%) Remedy
3 7 (9.72%) Avaya
4 5 (6.94%) Citrix
5 3 (4.17%) Cisco
5 3 (4.17%) HP
5 3 (4.17%) SunGard
6 1 (1.39%) ServiceNow
6 1 (1.39%) VMware