The first table below looks at the demand for the Service Analyst role in IT jobs advertised for the Kent region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 28 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Kent region.

Location
3 months to
28 Jul 2014
Same period 2013 Same period 2012
Service Analyst
Rank 96 84 69
Rank change year-on-year
-12 -15
Permanent jobs requiring a Service Analyst 7 8 7
As % of all permanent IT jobs located in Kent 0.62% 0.77% 0.85%
As % of the Job Titles category 0.64% 0.79% 0.90%
Number of salaries quoted 7 8 6
Average salary £21,500 £25,000 £25,250
Average salary % change year-on-year
-14.00% -0.99%
90% offered a salary of more than £19,900 £22,900 £23,000
10% offered a salary of more than £25,900 £28,600 £29,000
UK excluding London average salary £22,000 £21,500 £22,500
% change year-on-year
+2.32% -4.44%
Job Titles Category
Kent
Permanent IT job ads with a match in the
Job Titles category
1098 1015 778
As % of all permanent IT jobs located in Kent 97.86% 97.13% 93.96%
Number of salaries quoted 947 864 686
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £24,500 £25,000 £25,000
10% offered a salary of more than £55,000 £55,000 £55,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Service Analyst
South East

Service Analyst
Jobs Demand Trend in Kent

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the Kent region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in Kent

Service Analyst
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the Kent region.

Service Analyst Salary Trend in Kent

Service Analyst
Salary Histogram in Kent

This chart provides a salary histogram for IT jobs citing Service Analyst across the Kent region over the 3 months to 28 July 2014.

Service Analyst Salary Histogram in Kent

Service Analyst
Job Locations in Kent

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the Kent region over the 3 months to 28 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tunbridge Wells - 1 £31,000 -
Service Analyst
South East

Service Analyst
Top 30 Related IT Skills in Kent

For the 6 months to 28 July 2014, IT jobs across the Kent region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 16 (76.19%) Active Directory
2 15 (71.43%) SLA
3 14 (66.67%) Windows
4 13 (61.90%) MS Office
5 11 (52.38%) ITIL
5 11 (52.38%) Microsoft
6 10 (47.62%) Problem Management
7 7 (33.33%) CCNA
7 7 (33.33%) Cisco Certification
7 7 (33.33%) ITIL Certification
8 6 (28.57%) Incident Management
9 5 (23.81%) Exchange Server 2000
9 5 (23.81%) MCITP
9 5 (23.81%) Windows 8
9 5 (23.81%) Service Management
9 5 (23.81%) Change Management
9 5 (23.81%) Finance
9 5 (23.81%) CMS
9 5 (23.81%) Microsoft Certification
9 5 (23.81%) MS Exchange
9 5 (23.81%) Windows XP
9 5 (23.81%) MCSE
9 5 (23.81%) Windows 2000 Server
10 4 (19.05%) MS Excel
10 4 (19.05%) Windows 7
11 3 (14.29%) SharePoint
11 3 (14.29%) CheckPoint
12 2 (9.52%) Websense
12 2 (9.52%) Juniper
12 2 (9.52%) LAN

Service Analyst
Top Related IT Skills in Kent by Category

For the 6 months to 28 July 2014, IT jobs across the Kent region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (23.81%) Exchange Server 2000
1 5 (23.81%) CMS
1 5 (23.81%) MS Exchange
2 3 (14.29%) SharePoint
Applications
1 13 (61.90%) MS Office
2 4 (19.05%) MS Excel
3 1 (4.76%) MS PowerPoint
3 1 (4.76%) MS Project
3 1 (4.76%) MS Visio
Communications & Networking
1 2 (9.52%) LAN
1 2 (9.52%) WAN
1 2 (9.52%) Cisco ASA
1 2 (9.52%) Cisco PIX
1 2 (9.52%) Network Security
General
1 5 (23.81%) Finance
Miscellaneous
1 2 (9.52%) Statistics
2 1 (4.76%) Mathematics
2 1 (4.76%) Management Information System
Operating Systems
1 14 (66.67%) Windows
2 5 (23.81%) Windows 8
2 5 (23.81%) Windows XP
2 5 (23.81%) Windows 2000 Server
3 4 (19.05%) Windows 7
Processes & Methodologies
1 11 (52.38%) ITIL
2 10 (47.62%) Problem Management
3 6 (28.57%) Incident Management
4 5 (23.81%) Service Management
4 5 (23.81%) Change Management
5 1 (4.76%) Document Management
5 1 (4.76%) Time Management
5 1 (4.76%) Customer Engagement
5 1 (4.76%) Performance Analysis
5 1 (4.76%) Service Desk Management
5 1 (4.76%) ITIL V3
5 1 (4.76%) Continuous Improvement
5 1 (4.76%) Service Delivery
5 1 (4.76%) Disaster Recovery
5 1 (4.76%) Project Management
Qualifications
1 7 (33.33%) CCNA
1 7 (33.33%) Cisco Certification
1 7 (33.33%) ITIL Certification
2 5 (23.81%) MCITP
2 5 (23.81%) Microsoft Certification
2 5 (23.81%) MCSE
3 2 (9.52%) CCSA
3 2 (9.52%) JNCIA
Quality Assurance & Compliance
1 15 (71.43%) SLA
System Software
1 16 (76.19%) Active Directory
Vendors
1 11 (52.38%) Microsoft
2 3 (14.29%) CheckPoint
3 2 (9.52%) Websense
3 2 (9.52%) Juniper
3 2 (9.52%) Cisco
3 2 (9.52%) Sun
3 2 (9.52%) F5
3 2 (9.52%) ServiceNow
3 2 (9.52%) Blue Coat
4 1 (4.76%) LANDesk
4 1 (4.76%) VMware
4 1 (4.76%) McAfee
Kent
Capita - ITIN
Salary: £20000.00 - £25000.00 per annum + based on exp
Posted: 5 days ago