Service Analyst Jobs in Kent

Service Analyst
South East > Kent

The median Service Analyst salary in Kent is £29,000 per year according to job vacancies posted during the 6 months to 26 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
26 Apr 2024
Same period 2023 Same period 2022
Rank 96 90 108
Rank change year-on-year -6 +18 -54
Permanent jobs requiring a Service Analyst 5 13 11
As % of all permanent jobs advertised in Kent 0.34% 1.13% 0.86%
As % of the Job Titles category 0.36% 1.32% 0.91%
Number of salaries quoted 5 5 11
10th Percentile £24,350 £32,700 £20,000
25th Percentile - £37,500 £20,700
Median annual salary (50th Percentile) £29,000 £40,000 £21,400
Median % change year-on-year -27.50% +86.92% -32.86%
75th Percentile £31,500 £50,000 £25,000
90th Percentile £35,625 - -
South East median annual salary £26,000 £27,500 £27,000
% change year-on-year -5.45% +1.85% -1.82%

All Permanent IT Job Vacancies
Kent

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Kent. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Kent with a recognized job title 1,374 988 1,212
% of permanent jobs with a recognized job title 92.90% 85.69% 95.13%
Number of salaries quoted 1,023 552 721
10th Percentile £25,000 £27,050 £26,250
25th Percentile £30,625 £33,500 £32,500
Median annual salary (50th Percentile) £42,500 £46,500 £45,000
Median % change year-on-year -8.60% +3.33% +12.50%
75th Percentile £58,750 £61,250 £62,500
90th Percentile £68,750 £74,875 £80,000
South East median annual salary £50,000 £55,000 £55,000
% change year-on-year -9.09% - +10.00%

Service Analyst
Job Vacancy Trend in Kent

Job postings that featured Service Analyst in the job title as a proportion of all IT jobs advertised in Kent.

Job vacancy trend for Service Analyst in Kent

Service Analyst
Salary Trend in Kent

3-month moving average salary quoted in jobs citing Service Analyst in Kent.

Salary trend for Service Analyst in Kent

Service Analyst
Salary Histogram in Kent

Salary distribution for jobs citing Service Analyst in Kent over the 6 months to 26 April 2024.

Salary histogram for Service Analyst in Kent

Service Analyst
Job Locations in Kent

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the Kent region over the 6 months to 26 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Maidstone +15 3 £29,000 - 2
West Malling - 1 £31,000 -
Tonbridge - 1 £38,250 -
Service Analyst
South East

Service Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in Kent

For the 6 months to 26 April 2024, Service Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Kent region featuring Service Analyst in the job title.

1 5 (100.00%) Customer Service
2 3 (60.00%) Service Delivery
2 3 (60.00%) Windows
2 3 (60.00%) Microsoft
2 3 (60.00%) Retail
2 3 (60.00%) Microsoft 365
2 3 (60.00%) Windows 10
3 2 (40.00%) Social Skills
3 2 (40.00%) Inclusion and Diversity
3 2 (40.00%) Microsoft Certification
3 2 (40.00%) Microsoft Office
3 2 (40.00%) ITIL
3 2 (40.00%) LAN
3 2 (40.00%) WAN
3 2 (40.00%) Cisco
3 2 (40.00%) Benchmarking
4 1 (20.00%) Configuration Management
4 1 (20.00%) Change Management
4 1 (20.00%) ITSM
4 1 (20.00%) Security Management
4 1 (20.00%) Wireless
4 1 (20.00%) Telecoms
4 1 (20.00%) Finance
4 1 (20.00%) Law
4 1 (20.00%) Legal
4 1 (20.00%) Network+ Certification
4 1 (20.00%) VMware
4 1 (20.00%) MCSE
4 1 (20.00%) MCSA
4 1 (20.00%) CRM

Service Analyst Skill Set
Co-occurring Skills and Capabilities in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (40.00%) Microsoft Office
Cloud Services
1 3 (60.00%) Microsoft 365
2 1 (20.00%) Azure
2 1 (20.00%) Cloud Computing
Communications & Networking
1 2 (40.00%) LAN
1 2 (40.00%) WAN
2 1 (20.00%) ADSL
2 1 (20.00%) Broadband
2 1 (20.00%) Cisco ASA
2 1 (20.00%) VLAN
2 1 (20.00%) Wireless
Development Applications
1 1 (20.00%) JIRA
General
1 3 (60.00%) Retail
2 2 (40.00%) Inclusion and Diversity
2 2 (40.00%) Social Skills
3 1 (20.00%) Finance
3 1 (20.00%) Law
3 1 (20.00%) Legal
3 1 (20.00%) Telecoms
Miscellaneous
1 1 (20.00%) CMDB
1 1 (20.00%) Video Conferencing
Operating Systems
1 3 (60.00%) Windows
1 3 (60.00%) Windows 10
2 1 (20.00%) Windows 7
2 1 (20.00%) Windows Server 2012
2 1 (20.00%) Windows Server 2016
Processes & Methodologies
1 5 (100.00%) Customer Service
2 3 (60.00%) Service Delivery
3 2 (40.00%) Benchmarking
3 2 (40.00%) ITIL
4 1 (20.00%) Antivirus Management
4 1 (20.00%) Asset Management
4 1 (20.00%) Change Management
4 1 (20.00%) Configuration Management
4 1 (20.00%) CRM
4 1 (20.00%) Customer Experience
4 1 (20.00%) Email Management
4 1 (20.00%) ITSM
4 1 (20.00%) Patch Management
4 1 (20.00%) Problem-Solving
4 1 (20.00%) Security Management
4 1 (20.00%) Software Asset Management
Qualifications
1 2 (40.00%) Microsoft Certification
2 1 (20.00%) CCA
2 1 (20.00%) CCNA
2 1 (20.00%) Cisco Certification
2 1 (20.00%) Citrix Certification
2 1 (20.00%) ITIL Certification
2 1 (20.00%) MCITP
2 1 (20.00%) MCSA
2 1 (20.00%) MCSE
2 1 (20.00%) Network+ Certification
2 1 (20.00%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 1 (20.00%) GDPR
System Software
1 1 (20.00%) Active Directory
1 1 (20.00%) VMware Infrastructure
Vendors
1 3 (60.00%) Microsoft
2 2 (40.00%) Cisco
3 1 (20.00%) Apple
3 1 (20.00%) Citrix
3 1 (20.00%) Freshdesk
3 1 (20.00%) Salesforce
3 1 (20.00%) Spiceworks
3 1 (20.00%) VMware