The first table below looks at the demand for the Service Analyst role in IT jobs advertised for the Kent region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Kent region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Service Analyst
Rank 85 88 70
Rank change year-on-year
+3 -18
Permanent jobs requiring a Service Analyst 24 4 13
As % of all permanent IT jobs located in Kent 1.89% 0.33% 1.65%
As % of the Job Titles category 1.97% 0.36% 1.70%
Number of salaries quoted 23 4 13
Average salary £24,000 £24,750 £25,000
Average salary % change year-on-year
-3.03% -1.00%
90% offered a salary of more than £23,000 £23,450 £22,600
10% offered a salary of more than £30,900 £25,000 £26,000
UK excluding London average salary £22,000 £22,000 £22,700
% change year-on-year
- -3.08%
Job Titles Category
Kent
Permanent IT job ads with a match in the
Job Titles category
1218 1119 764
As % of all permanent IT jobs located in Kent 95.98% 92.94% 96.71%
Number of salaries quoted 994 940 676
Average salary £40,000 £42,500 £36,500
Average salary % change year-on-year
-5.88% +16.43%
90% offered a salary of more than £22,500 £27,500 £23,000
10% offered a salary of more than £55,000 £50,000 £70,000
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
Service Analyst
South East

Service Analyst
Jobs Demand Trend in Kent

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the Kent region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in Kent

Service Analyst
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the Kent region.

Service Analyst Salary Trend in Kent

Service Analyst
Job Locations in Kent

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the Kent region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Maidstone -21 10 £23,250 +1.08%
West Malling - 2 £22,500 -
Folkestone - 2 £26,000 -
Service Analyst
South East

Service Analyst
Top 30 Related IT Skills in Kent

For the 6 months to 18 April 2014, IT jobs across the Kent region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 23 (63.89%) ITIL
2 21 (58.33%) MS Office
3 18 (50.00%) Microsoft
4 17 (47.22%) SLA
5 14 (38.89%) Windows
5 14 (38.89%) MS Excel
6 13 (36.11%) WAN
7 12 (33.33%) Active Directory
8 11 (30.56%) Windows XP
8 11 (30.56%) ITIL Certification
8 11 (30.56%) Finance
9 10 (27.78%) Problem Management
10 9 (25.00%) Incident Management
10 9 (25.00%) Windows 7
10 9 (25.00%) Service Management
10 9 (25.00%) Change Management
11 8 (22.22%) Websense
11 8 (22.22%) Juniper
11 8 (22.22%) CheckPoint
11 8 (22.22%) SharePoint
11 8 (22.22%) Cisco Certification
11 8 (22.22%) Sun
11 8 (22.22%) CCNA
11 8 (22.22%) Cisco
11 8 (22.22%) LAN
11 8 (22.22%) Cisco ASA
11 8 (22.22%) Cisco PIX
11 8 (22.22%) Network Security
11 8 (22.22%) Law
11 8 (22.22%) CCSA

Service Analyst
Top Related IT Skills in Kent by Category

For the 6 months to 18 April 2014, IT jobs across the Kent region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (22.22%) SharePoint
2 7 (19.44%) CMS
3 5 (13.89%) Exchange Server 2010
3 5 (13.89%) SharePoint 2010
3 5 (13.89%) MS Exchange
Applications
1 21 (58.33%) MS Office
2 14 (38.89%) MS Excel
3 6 (16.67%) MS PowerPoint
4 1 (2.78%) MS Visio
4 1 (2.78%) MS Project
Communications & Networking
1 13 (36.11%) WAN
2 8 (22.22%) LAN
2 8 (22.22%) Cisco ASA
2 8 (22.22%) Cisco PIX
2 8 (22.22%) Network Security
General
1 11 (30.56%) Finance
2 8 (22.22%) Law
3 5 (13.89%) Legal
Miscellaneous
1 2 (5.56%) Statistics
2 1 (2.78%) Mathematics
2 1 (2.78%) Management Information System
Operating Systems
1 14 (38.89%) Windows
2 11 (30.56%) Windows XP
3 9 (25.00%) Windows 7
Processes & Methodologies
1 23 (63.89%) ITIL
2 10 (27.78%) Problem Management
3 9 (25.00%) Incident Management
3 9 (25.00%) Service Management
3 9 (25.00%) Change Management
4 6 (16.67%) Time Management
5 4 (11.11%) Document Management
6 3 (8.33%) Service Delivery
7 1 (2.78%) Customer Engagement
7 1 (2.78%) Disaster Recovery
7 1 (2.78%) Service Desk Management
7 1 (2.78%) Performance Analysis
Qualifications
1 11 (30.56%) ITIL Certification
2 8 (22.22%) Cisco Certification
2 8 (22.22%) CCNA
2 8 (22.22%) CCSA
2 8 (22.22%) JNCIA
Quality Assurance & Compliance
1 17 (47.22%) SLA
System Software
1 12 (33.33%) Active Directory
Vendors
1 18 (50.00%) Microsoft
2 8 (22.22%) Websense
2 8 (22.22%) Juniper
2 8 (22.22%) CheckPoint
2 8 (22.22%) Sun
2 8 (22.22%) Cisco
2 8 (22.22%) Blue Coat
2 8 (22.22%) F5
3 5 (13.89%) Mitel
3 5 (13.89%) Reuters
4 3 (8.33%) ServiceNow