The statistics below represent IT contracts advertised across the South East region that had Service Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 23 July 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
23 Jul 2016
Same period 2015 Same period 2014
Service Analyst
Rank 118 120 101
Rank change year-on-year
+2 -19
Contract jobs requiring a Service Analyst 163 150 157
As % of all contract IT jobs located in the South East 1.83% 1.57% 1.75%
As % of the Job Titles category 1.94% 1.66% 1.86%
Number of daily rates quoted 91 51 81
Median daily rate £250 £145 £280
Median daily rate % change year-on-year
+72.41% -48.21%
90% offered a daily rate of more than £118 £116 £105
10% offered a daily rate of more than £425 £375 £380
UK excluding London median daily rate £190 £275 £228
% change year-on-year
-30.90% +20.87%
Number of hourly rates quoted 25 39 36
Median hourly rate £14.00 £14.00 £12.63
Median hourly rate % change year-on-year
- +10.89%
90% offered a hourly rate of more than £11.00 £10.40 £8.50
10% offered a hourly rate of more than £16.00 £20.23 £17.50
UK excluding London median hourly rate £13.50 £13.00 £13.50
% change year-on-year
+3.84% -3.70%
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
8390 9036 8445
As % of all contract IT jobs located in the South East 94.35% 94.68% 94.40%
Number of daily rates quoted 4991 5248 4541
Median daily rate £400 £375 £350
Median daily rate % change year-on-year
+6.66% +7.14%
90% offered a daily rate of more than £250 £230 £210
10% offered a daily rate of more than £525 £500 £495
UK excluding London median daily rate £388 £375 £350
% change year-on-year
+3.33% +7.14%
Number of hourly rates quoted 378 427 430
Median hourly rate £21.00 £16.14 £16.50
Median hourly rate % change year-on-year
+30.11% -2.18%
90% offered a hourly rate of more than £11.00 £11.50 £11.50
10% offered a hourly rate of more than £47.50 £41.29 £40.00
UK excluding London median hourly rate £16.50 £16.16 £16.20
% change year-on-year
+2.10% -0.24%

Service Analyst
Jobs Demand Trend in the South East

The demand trend of IT contracts across the South East region that featured Service Analyst in the job title.

Service Analyst Jobs Demand Trend in the South East

Service Analyst
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Analyst across the South East region.

Service Analyst Daily Rate Trend in the South East

Service Analyst
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Analyst across the South East region over the 3 months to 23 July 2016.

Service Analyst Daily Rate Histogram in the South East

Service Analyst
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Analyst across the South East region.

Service Analyst Hourly Rate Trend in the South East

Service Analyst
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Analyst within the South East region over the 3 months to 23 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire +16 36 £306 +11.36% 7
Buckinghamshire +6 33 £250 -23.07% 12
Surrey +10 30 £160 - 5
West Sussex +3 23 £214 +67.64% 3
Kent +16 13 £260 +182.60%
Oxfordshire +8 13 £175 +37.25% 1
Berkshire -12 8 £274 +82.50% 4
East Sussex +5 7 £425 +13.33%
Middlesex -3 1 £350 -
M4 Corridor - 1 £363 -
Service Analyst
England

Service Analyst Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 23 July 2016, Service Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region featuring Service Analyst in the job title.

1 117 (36.45%) Finance
2 114 (35.51%) ITIL
3 103 (32.09%) Windows
4 98 (30.53%) Active Directory
5 91 (28.35%) Microsoft
6 78 (24.30%) MS Office
7 54 (16.82%) Windows 7
8 53 (16.51%) Service Management
9 51 (15.89%) SLA
10 43 (13.40%) Windows XP
11 33 (10.28%) MS Exchange
11 33 (10.28%) MS Excel
12 29 (9.03%) Incident Management
13 28 (8.72%) LAN
14 27 (8.41%) Business Analysis
14 27 (8.41%) ITIL V3
15 25 (7.79%) HP
15 25 (7.79%) Agile Software Development
16 24 (7.48%) Stakeholder Management
16 24 (7.48%) WAN
17 23 (7.17%) Test Scripting
18 22 (6.85%) Security Cleared
18 22 (6.85%) Service Delivery
19 21 (6.54%) Business Intelligence
20 20 (6.23%) Citrix
20 20 (6.23%) TCP/IP
20 20 (6.23%) Blackberry
21 19 (5.92%) Cisco
22 17 (5.30%) PRINCE2
22 17 (5.30%) Programme Management

Service Analyst Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 33 (10.28%) MS Exchange
2 13 (4.05%) SharePoint
3 8 (2.49%) IBM Notes
4 7 (2.18%) Blackberry Enterprise Server
4 7 (2.18%) Exchange Server 2007
4 7 (2.18%) Exchange Server 2010
5 6 (1.87%) Exchange Server 2003
6 4 (1.25%) SharePoint 2010
6 4 (1.25%) SharePoint 2013
7 3 (0.93%) Skype for Business
8 1 (0.31%) Exchange Server 2013
8 1 (0.31%) IIS
8 1 (0.31%) WebSphere
Applications
1 78 (24.30%) MS Office
2 33 (10.28%) MS Excel
3 6 (1.87%) Acrobat
3 6 (1.87%) MS Visio
4 4 (1.25%) MS PowerPoint
5 2 (0.62%) MS Project
Business Applications
1 10 (3.12%) SAP Oil and Gas
2 2 (0.62%) Remedy AR System
Cloud Services
1 10 (3.12%) Office 365
2 9 (2.80%) Mimecast
3 1 (0.31%) IaaS
3 1 (0.31%) OneDrive
3 1 (0.31%) PaaS
3 1 (0.31%) SaaS
Communications & Networking
1 28 (8.72%) LAN
2 24 (7.48%) WAN
3 20 (6.23%) TCP/IP
4 12 (3.74%) Internet
4 12 (3.74%) VPN
4 12 (3.74%) Wireless
5 8 (2.49%) ATM
6 3 (0.93%) Broadband
6 3 (0.93%) DHCP
6 3 (0.93%) DNS
6 3 (0.93%) Ethernet
6 3 (0.93%) Extranet
6 3 (0.93%) Skype
7 2 (0.62%) 3G
7 2 (0.62%) ADSL
7 2 (0.62%) IP Telephony
8 1 (0.31%) Firewall
8 1 (0.31%) FTP
8 1 (0.31%) MPLS
8 1 (0.31%) Wi-Fi
Database & Business Intelligence
1 8 (2.49%) Data Warehouse
2 5 (1.56%) SQL Server
3 2 (0.62%) BusinessObjects
3 2 (0.62%) QlikView
4 1 (0.31%) Big Data
4 1 (0.31%) Crystal Reports
4 1 (0.31%) IBM InfoSphere
4 1 (0.31%) MySQL
4 1 (0.31%) Oracle BI EE
4 1 (0.31%) Oracle Exadata
4 1 (0.31%) SAP BI
4 1 (0.31%) SQL Server 2008
4 1 (0.31%) SQL Server Reporting Services
Development Applications
1 7 (2.18%) JIRA
2 3 (0.93%) Team Foundation Server
3 2 (0.62%) HP UFT
3 2 (0.62%) Rational DOORS
4 1 (0.31%) MSI
4 1 (0.31%) QARun
4 1 (0.31%) Selenium
4 1 (0.31%) TestComplete
4 1 (0.31%) TestDirector
4 1 (0.31%) WinRunner
General
1 117 (36.45%) Finance
2 16 (4.98%) Telecoms
3 13 (4.05%) Banking
4 11 (3.43%) Legal
5 10 (3.12%) Electronics
5 10 (3.12%) Manufacturing
5 10 (3.12%) Marketing
6 5 (1.56%) Retail
7 3 (0.93%) Investment Banking
8 2 (0.62%) Billing
8 2 (0.62%) General Ledger
8 2 (0.62%) Publishing
9 1 (0.31%) Advertising
9 1 (0.31%) Back Office
9 1 (0.31%) Financial Institution
9 1 (0.31%) Front Office
9 1 (0.31%) German Language
9 1 (0.31%) Retail Banking
Libraries, Frameworks & Software Standards
1 2 (0.62%) Software Packaging
1 2 (0.62%) XML
2 1 (0.31%) CSS
2 1 (0.31%) HTML
2 1 (0.31%) Java EE
2 1 (0.31%) JSP
2 1 (0.31%) Web Services
2 1 (0.31%) WebSphere MQ
2 1 (0.31%) XSLT
Miscellaneous
1 20 (6.23%) Blackberry
2 15 (4.67%) Analytical Skills
3 11 (3.43%) Management Information System
3 11 (3.43%) Mathematics
3 11 (3.43%) Smart Meter
4 10 (3.12%) AS400
5 8 (2.49%) Driving Licence
5 8 (2.49%) Enterprise Software
6 7 (2.18%) Data Centre
7 6 (1.87%) NHS
8 2 (0.62%) Data Integration
8 2 (0.62%) Statistics
8 2 (0.62%) User Experience
9 1 (0.31%) Computer Science
9 1 (0.31%) Data Extraction
9 1 (0.31%) Data Protection Act
9 1 (0.31%) Data Structures
9 1 (0.31%) FMCG
9 1 (0.31%) Virtual Team
9 1 (0.31%) Visualisation
Operating Systems
1 103 (32.09%) Windows
2 54 (16.82%) Windows 7
3 43 (13.40%) Windows XP
4 12 (3.74%) Windows Server
5 10 (3.12%) Windows 8
5 10 (3.12%) Windows Server 2008
6 7 (2.18%) Windows 2000
7 5 (1.56%) Unix
7 5 (1.56%) Windows 10
7 5 (1.56%) Windows Server 2012
8 3 (0.93%) Windows NT
9 2 (0.62%) Linux
9 2 (0.62%) Windows Server 2003
10 1 (0.31%) Apple iOS
10 1 (0.31%) VMS
Processes & Methodologies
1 114 (35.51%) ITIL
2 53 (16.51%) Service Management
3 29 (9.03%) Incident Management
4 27 (8.41%) Business Analysis
4 27 (8.41%) ITIL V3
5 25 (7.79%) Agile Software Development
6 24 (7.48%) Stakeholder Management
7 23 (7.17%) Test Scripting
8 22 (6.85%) Service Delivery
9 21 (6.54%) Business Intelligence
10 17 (5.30%) PRINCE2
10 17 (5.30%) Programme Management
11 16 (4.98%) ITSM
12 15 (4.67%) Coaching
13 13 (4.05%) Use Case
13 13 (4.05%) Waterfall
14 12 (3.74%) Mentoring
15 11 (3.43%) User Acceptance Testing
16 10 (3.12%) Digital Marketing
17 8 (2.49%) Asset Management
Programming Languages
1 11 (3.43%) C
2 10 (3.12%) SQL
3 2 (0.62%) Java
4 1 (0.31%) JavaScript
4 1 (0.31%) VBA
Qualifications
1 22 (6.85%) Security Cleared
2 15 (4.67%) MCP
3 13 (4.05%) Microsoft Certification
4 10 (3.12%) SC Cleared
5 8 (2.49%) ITIL Certification
6 6 (1.87%) ISEB
7 5 (1.56%) DV Cleared
7 5 (1.56%) MCSE
7 5 (1.56%) PRINCE2 Certification
8 4 (1.25%) CCNA
8 4 (1.25%) Cisco Certification
8 4 (1.25%) ISTQB
8 4 (1.25%) ITIL Foundation Certificate
8 4 (1.25%) MCDST
9 2 (0.62%) Degree
9 2 (0.62%) MCSA
10 1 (0.31%) ECDL
10 1 (0.31%) IIBA
10 1 (0.31%) MCTS
Quality Assurance & Compliance
1 51 (15.89%) SLA
2 7 (2.18%) QA
3 5 (1.56%) Solvency II
4 4 (1.25%) Sarbanes-Oxley
5 3 (0.93%) Data Quality
6 2 (0.62%) FATCA
7 1 (0.31%) ISO 9000
System Software
1 98 (30.53%) Active Directory
2 8 (2.49%) XenApp
3 5 (1.56%) Terminal Services
4 4 (1.25%) XenDesktop
5 3 (0.93%) VMware Infrastructure
6 2 (0.62%) Citrix Presentation Server
7 1 (0.31%) UAG
7 1 (0.31%) VMware ESX
Systems Management
1 9 (2.80%) Backup Exec
1 9 (2.80%) HP SIM
1 9 (2.80%) Symantec Endpoint Protection
2 6 (1.87%) DameWare
3 5 (1.56%) BMC Marimba
4 4 (1.25%) HP Quality Center
4 4 (1.25%) SCCM
5 2 (0.62%) OVSD
6 1 (0.31%) ServiceCenter
Vendors
1 91 (28.35%) Microsoft
2 25 (7.79%) HP
3 20 (6.23%) Citrix
4 19 (5.92%) Cisco
5 13 (4.05%) SAP
6 10 (3.12%) Avaya
6 10 (3.12%) IBM
6 10 (3.12%) ServiceNow
7 9 (2.80%) Becrypt
7 9 (2.80%) Symantec
8 8 (2.49%) Lotus
9 7 (2.18%) Adobe
9 7 (2.18%) Remedy
9 7 (2.18%) VMware
10 5 (1.56%) BMC
10 5 (1.56%) PeopleSoft
11 4 (1.25%) ThinPrint
12 3 (0.93%) Oracle
12 3 (0.93%) Tableau
13 2 (0.62%) Aveksa
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