The table below looks at the statistics for the Service Analyst role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Analyst in their job title over the 3 months to 4 August 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
4 Aug 2015
Same period 2014 Same period 2013
Service Analyst
Rank 152 122 142
Rank change year-on-year
-30 +20
Contract jobs requiring a Service Analyst 121 122 95
As % of all contract IT jobs located in the South East 1.27% 1.33% 1.12%
As % of the Job Titles category 1.38% 1.45% 1.21%
Number of daily rates quoted 42 58 21
Average daily rate
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of your Daily Rate
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£135 £150 £130
Average daily rate % change year-on-year
-10.00% +15.38%
90% offered a daily rate of more than £113 £100 £110
10% offered a daily rate of more than £300 £325 £190
UK excluding London average daily rate £135 £150 £118
% change year-on-year
-10.00% +27.65%
Number of hourly rates quoted 37 28 56
Average hourly rate £14.00 £15.44 £13.50
Average hourly rate % change year-on-year
-9.31% +14.35%
90% offered a hourly rate of more than £10.00 £8.43 £11.00
10% offered a hourly rate of more than £20.46 £17.50 £17.00
UK excluding London average hourly rate £13.22 £14.00 £13.00
% change year-on-year
-5.60% +7.69%
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
8768 8425 7847
As % of all contract IT jobs located in the South East 92.28% 91.79% 92.75%
Number of daily rates quoted 5222 4592 4097
Average daily rate £375 £350 £358
Average daily rate % change year-on-year
+7.14% -2.09%
90% offered a daily rate of more than £235 £213 £205
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 398 403 523
Average hourly rate £16.00 £16.48 £17.00
Average hourly rate % change year-on-year
-2.91% -3.05%
90% offered a hourly rate of more than £11.17 £11.00 £12.00
10% offered a hourly rate of more than £40.00 £40.00 £37.50
UK excluding London average hourly rate £16.50 £16.50 £17.00
% change year-on-year
- -2.94%

Service Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing Service Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the South East

Service Analyst
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Analyst across the South East region.

Service Analyst Daily Rate Trend in the South East

Service Analyst
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Analyst across the South East region over the 3 months to 4 August 2015.

Service Analyst Daily Rate Histogram in the South East

Service Analyst
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Analyst across the South East region.

Service Analyst Hourly Rate Trend in the South East

Service Analyst
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Analyst across the South East region over the 3 months to 4 August 2015.

Service Analyst Hourly Rate Histogram in the South East

Service Analyst
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Analyst within the South East region over the 3 months to 4 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Buckinghamshire +12 28 £210 +21.03% 7
Hampshire +1 28 £150 -48.27% 4
Berkshire -17 18 £220 +46.66% 3
West Sussex +1 13 £120 - 4
Oxfordshire -19 11 £128 -27.14%
Surrey -8 10 £160 -47.10% 7
East Sussex -17 9 £120 +20.00% 2
Kent -2 1 £92 -
Middlesex -8 1 - -
Service Analyst
England

Service Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 4 August 2015, IT contractor jobs across the South East region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title.

1 114 (46.91%) Windows
2 95 (39.09%) ITIL
3 78 (32.10%) Windows 7
4 72 (29.63%) MS Office
4 72 (29.63%) Service Management
5 71 (29.22%) Active Directory
6 70 (28.81%) Microsoft
7 57 (23.46%) Analytical Skills
8 35 (14.40%) MS Excel
9 27 (11.11%) Windows XP
10 26 (10.70%) Incident Management
11 25 (10.29%) SLA
11 25 (10.29%) Citrix
11 25 (10.29%) Security Cleared
12 20 (8.23%) SC Cleared
12 20 (8.23%) ITSM
13 18 (7.41%) Finance
14 14 (5.76%) Lotus
14 14 (5.76%) MS Exchange
14 14 (5.76%) IBM Notes
14 14 (5.76%) Office 365
15 13 (5.35%) WAN
15 13 (5.35%) Remedy
16 12 (4.94%) Service Delivery
16 12 (4.94%) Migration
16 12 (4.94%) Windows 8
16 12 (4.94%) SCCM
17 11 (4.53%) Back Office
17 11 (4.53%) MS PowerPoint
18 10 (4.12%) Telecoms

Service Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 4 August 2015, IT contractor jobs across the South East region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 14 (5.76%) IBM Notes
1 14 (5.76%) MS Exchange
2 10 (4.12%) Exchange Server 2010
3 7 (2.88%) Lync
4 5 (2.06%) SharePoint
4 5 (2.06%) Exchange Server 2007
5 2 (0.82%) Blackberry Enterprise Server
5 2 (0.82%) Exchange Server 2013
6 1 (0.41%) Exchange Server 2003
6 1 (0.41%) SharePoint 2010
6 1 (0.41%) BizTalk Server
Applications
1 72 (29.63%) MS Office
2 35 (14.40%) MS Excel
3 11 (4.53%) MS PowerPoint
Business Applications
1 7 (2.88%) Remedy ITSM
2 3 (1.23%) Dynamics CRM
3 2 (0.82%) SAP CCM
3 2 (0.82%) SAP ERP
3 2 (0.82%) assyst
4 1 (0.41%) SAP Oil and Gas
Cloud Services
1 14 (5.76%) Office 365
2 3 (1.23%) SaaS
3 1 (0.41%) Google Apps
Communications & Networking
1 13 (5.35%) WAN
2 10 (4.12%) TCP/IP
3 9 (3.70%) LAN
4 6 (2.47%) DHCP
4 6 (2.47%) DNS
4 6 (2.47%) VoIP
5 5 (2.06%) Firewall
6 4 (1.65%) VPN
6 4 (1.65%) ATM
7 3 (1.23%) Internet
8 2 (0.82%) Intranet
8 2 (0.82%) PBX
9 1 (0.41%) Broadband
9 1 (0.41%) Wi-Fi
9 1 (0.41%) Wireless
9 1 (0.41%) IP Telephony
9 1 (0.41%) BT 21CN
9 1 (0.41%) NAS
9 1 (0.41%) Unified Communications
9 1 (0.41%) 4G
Database & Business Intelligence
1 1 (0.41%) SQL Server
Development Applications
1 4 (1.65%) Yeoman
General
1 18 (7.41%) Finance
2 11 (4.53%) Back Office
3 10 (4.12%) Telecoms
4 9 (3.70%) Retail
5 3 (1.23%) Pharmaceutical
5 3 (1.23%) French Language
5 3 (1.23%) Japanese Language
6 2 (0.82%) Manufacturing
6 2 (0.82%) Billing
6 2 (0.82%) Marketing
7 1 (0.41%) Law
7 1 (0.41%) Legal
7 1 (0.41%) Electronics
Libraries, Frameworks & Software Standards
1 1 (0.41%) EDI
1 1 (0.41%) Software Packaging
Miscellaneous
1 57 (23.46%) Analytical Skills
2 9 (3.70%) NHS
3 8 (3.29%) Blackberry
4 7 (2.88%) PDA
4 7 (2.88%) Mathematics
5 5 (2.06%) Management Information System
6 3 (1.23%) Replication
6 3 (1.23%) CMDB
7 2 (0.82%) Fat Client
7 2 (0.82%) Enterprise Software
7 2 (0.82%) Thin Client
7 2 (0.82%) FMCG
7 2 (0.82%) iPhone
8 1 (0.41%) Visualisation
8 1 (0.41%) Mobile App
8 1 (0.41%) Computer Science
8 1 (0.41%) Statistics
8 1 (0.41%) Data Protection Act
8 1 (0.41%) DTV
8 1 (0.41%) IVR
Operating Systems
1 114 (46.91%) Windows
2 78 (32.10%) Windows 7
3 27 (11.11%) Windows XP
4 12 (4.94%) Windows 8
5 5 (2.06%) Windows Server 2012
5 5 (2.06%) Windows Server 2003
5 5 (2.06%) Windows Server 2008
6 2 (0.82%) Windows 2000
6 2 (0.82%) Windows Mobile
6 2 (0.82%) UNIX
7 1 (0.41%) Windows Vista
7 1 (0.41%) Windows 2000 Server
Processes & Methodologies
1 95 (39.09%) ITIL
2 72 (29.63%) Service Management
3 26 (10.70%) Incident Management
4 20 (8.23%) ITSM
5 12 (4.94%) Service Delivery
5 12 (4.94%) Migration
6 6 (2.47%) CRM
6 6 (2.47%) Continuous Improvement
7 5 (2.06%) ITIL V3
7 5 (2.06%) Capacity Management
7 5 (2.06%) Supplier Management
8 4 (1.65%) Data Analysis
8 4 (1.65%) Agile Software Development
8 4 (1.65%) Fault Management
8 4 (1.65%) Time Management
8 4 (1.65%) Service Desk Management
8 4 (1.65%) Mentoring
9 3 (1.23%) Problem Management
9 3 (1.23%) Waterfall
9 3 (1.23%) B2B
Programming Languages
1 10 (4.12%) SQL
2 1 (0.41%) C
Qualifications
1 25 (10.29%) Security Cleared
2 20 (8.23%) SC Cleared
3 10 (4.12%) Degree
4 9 (3.70%) DV Cleared
5 8 (3.29%) Microsoft Certification
6 7 (2.88%) ITIL Certification
6 7 (2.88%) ITIL Foundation Certificate
7 6 (2.47%) MCSA
8 5 (2.06%) MCP
8 5 (2.06%) A+ Certification
8 5 (2.06%) Cisco Certification
9 4 (1.65%) MCSE
9 4 (1.65%) CCNA
10 3 (1.23%) HNC
10 3 (1.23%) Network+ Certification
11 2 (0.82%) MOS
11 2 (0.82%) MCTS
11 2 (0.82%) MCITP
11 2 (0.82%) HND
12 1 (0.41%) CCDA
Quality Assurance & Compliance
1 25 (10.29%) SLA
2 4 (1.65%) QA
3 3 (1.23%) ISO 9001
4 1 (0.41%) Sarbanes-Oxley
System Software
1 71 (29.22%) Active Directory
2 5 (2.06%) VMware Infrastructure
3 3 (1.23%) Hyper-V
3 3 (1.23%) XenApp
4 1 (0.41%) BitLocker
Systems Management
1 12 (4.94%) SCCM
2 5 (2.06%) OVSD
3 4 (1.65%) Backup Exec
4 3 (1.23%) Norton AntiVirus
5 2 (0.82%) NetBackup
5 2 (0.82%) Netcool
5 2 (0.82%) Nagios
5 2 (0.82%) SCOM
5 2 (0.82%) CA Spectrum
5 2 (0.82%) WSUS
6 1 (0.41%) SCSM
6 1 (0.41%) DatAdvantage
6 1 (0.41%) NetVault Backup
Vendors
1 70 (28.81%) Microsoft
2 25 (10.29%) Citrix
3 14 (5.76%) Lotus
4 13 (5.35%) Remedy
5 10 (4.12%) Cisco
6 7 (2.88%) VMware
7 6 (2.47%) ServiceNow
7 6 (2.47%) HP
8 5 (2.06%) SAP
9 3 (1.23%) Avaya
9 3 (1.23%) Symantec
9 3 (1.23%) BT
9 3 (1.23%) Mitel
10 2 (0.82%) LANDesk
10 2 (0.82%) McAfee
10 2 (0.82%) JD Edwards
10 2 (0.82%) CheckPoint
10 2 (0.82%) CA
10 2 (0.82%) EMC
11 1 (0.41%) NetApp
Hampshire
Executive Recruitment Services (ERS)
Rate: £100 - £110 per day
Posted: 4 days ago
Bracknell, Berkshire
Lorien Resourcing
Posted: 5 days ago
Milton Keynes, Buckinghamshire
Lorien Resourcing
Rate: £250 - £300 per day
Posted: 6 days ago
Milton Keynes, Buckinghamshire
Spring Technology
Rate: £295.00 per day
Posted: 6 days ago
Milton Keynes, Buckinghamshire
LA International
Rate: £250 - £300 per day
Posted: 6 days ago
South East
ReThink Recruitment
Rate: £270 - £320 per day
Posted: 6 days ago
Redhill
Computer Futures
Rate: competitive
Posted: 11 days ago
Redhill
Computer Futures
Rate: competitive
Posted: 13 days ago
Reading
Incite Insight
Rate: £150 - £200 per day
Posted: 14 days ago
Woking, Surrey, Ripley
Brightred Resourcing
Rate: £150 - £300 per day
Posted: 25 days ago