The table below looks at the statistics for the Service Analyst role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Analyst in their job title over the 3 months to 29 April 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
29 Apr 2016
Same period 2015 Same period 2014
Service Analyst
Rank 128 119 136
Rank change year-on-year
-9 +17
Contract jobs requiring a Service Analyst 155 157 116
As % of all contract IT jobs located in the South East 1.61% 1.58% 1.24%
As % of the Job Titles category 1.69% 1.67% 1.32%
Number of daily rates quoted 69 60 55
Average daily rate £290 £283 £205
Average daily rate % change year-on-year
+2.65% +37.80%
90% offered a daily rate of more than £134 £120 £100
10% offered a daily rate of more than £435 £415 £400
UK excluding London average daily rate £230 £284 £170
% change year-on-year
-18.87% +66.76%
Number of hourly rates quoted 35 37 31
Average hourly rate £14.00 £13.35 £15.35
Average hourly rate % change year-on-year
+4.86% -13.02%
90% offered a hourly rate of more than £11.40 £9.50 £12.00
10% offered a hourly rate of more than £21.20 £15.50 £20.00
UK excluding London average hourly rate £13.25 £12.50 £13.88
% change year-on-year
+6.00% -9.94%
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
9195 9387 8770
As % of all contract IT jobs located in the South East 95.43% 94.33% 93.97%
Number of daily rates quoted 5592 5136 4818
Average daily rate £400 £375 £350
Average daily rate % change year-on-year
+6.66% +7.14%
90% offered a daily rate of more than £225 £235 £200
10% offered a daily rate of more than £525 £500 £500
UK excluding London average daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 375 453 481
Average hourly rate £17.50 £18.90 £17.50
Average hourly rate % change year-on-year
-7.40% +8.00%
90% offered a hourly rate of more than £11.50 £12.35 £12.00
10% offered a hourly rate of more than £44.00 £42.50 £51.00
UK excluding London average hourly rate £17.50 £16.83 £17.00
% change year-on-year
+4.01% -1.02%

Service Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing Service Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the South East

Service Analyst
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Analyst across the South East region.

Service Analyst Daily Rate Trend in the South East

Service Analyst
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Analyst across the South East region over the 3 months to 29 April 2016.

Service Analyst Daily Rate Histogram in the South East

Service Analyst
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Analyst across the South East region.

Service Analyst Hourly Rate Trend in the South East

Service Analyst
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Analyst across the South East region over the 3 months to 29 April 2016.

Service Analyst Hourly Rate Histogram in the South East

Service Analyst
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Analyst within the South East region over the 3 months to 29 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire -7 35 £325 +5.69% 6
Surrey -8 27 £150 +7.14% 4
Buckinghamshire +17 22 £375 +15.38% 4
Oxfordshire +7 20 £150 -33.33% 2
East Sussex +8 15 £325 +132.14% 1
Kent -14 14 £180 +44.00% 2
West Sussex -9 13 £260 +116.66%
Berkshire -9 12 £338 +110.93% 4
Sussex - 1 £275 -
Service Analyst
England

Service Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 29 April 2016, IT contractor jobs across the South East region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title.

1 113 (36.93%) Windows
2 110 (35.95%) Finance
3 98 (32.03%) Microsoft
4 95 (31.05%) Active Directory
5 92 (30.07%) ITIL
6 73 (23.86%) MS Office
7 57 (18.63%) Windows 7
8 54 (17.65%) Windows XP
9 45 (14.71%) Service Management
10 33 (10.78%) SLA
11 32 (10.46%) MS Exchange
12 31 (10.13%) MS Excel
13 30 (9.80%) Blackberry
14 28 (9.15%) Incident Management
15 26 (8.50%) TCP/IP
16 25 (8.17%) WAN
16 25 (8.17%) LAN
17 23 (7.52%) Agile Software Development
17 23 (7.52%) VPN
18 22 (7.19%) Business Analysis
19 21 (6.86%) HP
19 21 (6.86%) Business Intelligence
20 19 (6.21%) Stakeholder Management
21 18 (5.88%) IBM Notes
21 18 (5.88%) SQL
21 18 (5.88%) Lotus
21 18 (5.88%) Coaching
22 17 (5.56%) Cisco
23 16 (5.23%) Citrix
23 16 (5.23%) Service Delivery

Service Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 29 April 2016, IT contractor jobs across the South East region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 32 (10.46%) MS Exchange
2 18 (5.88%) IBM Notes
3 11 (3.59%) Blackberry Enterprise Server
3 11 (3.59%) SharePoint
4 9 (2.94%) Exchange Server 2010
5 6 (1.96%) Exchange Server 2003
6 5 (1.63%) SharePoint 2010
7 3 (0.98%) Exchange Server 2007
8 1 (0.33%) Exchange Server 2013
Applications
1 73 (23.86%) MS Office
2 31 (10.13%) MS Excel
3 13 (4.25%) Acrobat
4 4 (1.31%) MS Visio
5 1 (0.33%) MS PowerPoint
Business Applications
1 9 (2.94%) SAP Oil and Gas
2 3 (0.98%) Eagle PACE
3 2 (0.65%) Remedy ITSM
4 1 (0.33%) SAP HR
Cloud Services
1 14 (4.58%) Mimecast
2 1 (0.33%) IaaS
2 1 (0.33%) PaaS
2 1 (0.33%) SaaS
2 1 (0.33%) Taleo
Communications & Networking
1 26 (8.50%) TCP/IP
2 25 (8.17%) LAN
2 25 (8.17%) WAN
3 23 (7.52%) VPN
4 15 (4.90%) Internet
4 15 (4.90%) Wireless
5 9 (2.94%) Remote Desktop
6 6 (1.96%) ATM
7 3 (0.98%) Extranet
7 3 (0.98%) Skype
8 2 (0.65%) FTP
8 2 (0.65%) IP Telephony
8 2 (0.65%) VoIP
9 1 (0.33%) 3G
9 1 (0.33%) ADSL
9 1 (0.33%) Broadband
9 1 (0.33%) Ethernet
9 1 (0.33%) IPX
9 1 (0.33%) PBX
Database & Business Intelligence
1 8 (2.61%) Data Warehouse
2 4 (1.31%) SQL Server
3 2 (0.65%) BusinessObjects
3 2 (0.65%) QlikView
4 1 (0.33%) Big Data
4 1 (0.33%) Crystal Reports
4 1 (0.33%) IBM InfoSphere
4 1 (0.33%) MS Access
4 1 (0.33%) Oracle BI EE
4 1 (0.33%) Oracle Exadata
4 1 (0.33%) SQL Server Reporting Services
Development Applications
1 3 (0.98%) Selenium
1 3 (0.98%) Team Foundation Server
1 3 (0.98%) Yeoman
2 2 (0.65%) SoapUI
3 1 (0.33%) HP UFT
3 1 (0.33%) Oracle Forms
3 1 (0.33%) SpecFlow
3 1 (0.33%) Toad
3 1 (0.33%) Visual Studio
General
1 110 (35.95%) Finance
2 15 (4.90%) Banking
3 11 (3.59%) Telecoms
4 10 (3.27%) Legal
5 9 (2.94%) Manufacturing
6 8 (2.61%) Electronics
6 8 (2.61%) Marketing
7 7 (2.29%) Investment Banking
8 5 (1.63%) Publishing
9 4 (1.31%) Retail
10 3 (0.98%) Billing
11 2 (0.65%) Aerospace
11 2 (0.65%) Financial Institution
11 2 (0.65%) Front Office
12 1 (0.33%) Advertising
12 1 (0.33%) Automotive
12 1 (0.33%) General Ledger
12 1 (0.33%) German Language
12 1 (0.33%) Local Government
12 1 (0.33%) Retail Banking
Libraries, Frameworks & Software Standards
1 5 (1.63%) Web Services
2 2 (0.65%) Software Packaging
3 1 (0.33%) CSS
3 1 (0.33%) HTML
3 1 (0.33%) Oracle Fusion
3 1 (0.33%) SOAP
3 1 (0.33%) XML
Miscellaneous
1 30 (9.80%) Blackberry
2 15 (4.90%) AS400
3 14 (4.58%) Analytical Skills
4 11 (3.59%) NHS
5 10 (3.27%) Mathematics
6 8 (2.61%) Mobile Computing
7 7 (2.29%) Management Information System
8 6 (1.96%) Data Centre
8 6 (1.96%) Driving Licence
9 4 (1.31%) Enterprise Software
9 4 (1.31%) User Experience
10 3 (0.98%) Smart Meter
11 2 (0.65%) Data Integration
11 2 (0.65%) Mobile App
11 2 (0.65%) PDA
11 2 (0.65%) Statistics
12 1 (0.33%) CMDB
12 1 (0.33%) Data Protection Act
12 1 (0.33%) Freedom of Information
12 1 (0.33%) Life Science
Operating Systems
1 113 (36.93%) Windows
2 57 (18.63%) Windows 7
3 54 (17.65%) Windows XP
4 14 (4.58%) Windows 8
5 13 (4.25%) Windows Server 2008
6 11 (3.59%) Windows Server
7 9 (2.94%) Windows 2000
7 9 (2.94%) Windows Server 2012
8 7 (2.29%) Linux
9 5 (1.63%) Apple iOS
9 5 (1.63%) Windows 10
10 3 (0.98%) Unix
10 3 (0.98%) Windows Server 2003
11 1 (0.33%) Android
11 1 (0.33%) NetWare
11 1 (0.33%) Windows 2000 Server
11 1 (0.33%) Windows NT
11 1 (0.33%) Windows Phone
Processes & Methodologies
1 92 (30.07%) ITIL
2 45 (14.71%) Service Management
3 28 (9.15%) Incident Management
4 23 (7.52%) Agile Software Development
5 22 (7.19%) Business Analysis
6 21 (6.86%) Business Intelligence
7 19 (6.21%) Stakeholder Management
8 18 (5.88%) Coaching
9 16 (5.23%) Mentoring
9 16 (5.23%) Service Delivery
10 15 (4.90%) Change Management
10 15 (4.90%) ITIL V3
11 13 (4.25%) PRINCE2
12 12 (3.92%) Change Control
12 12 (3.92%) Waterfall
13 11 (3.59%) ITSM
13 11 (3.59%) Test Scripting
14 10 (3.27%) Migration
14 10 (3.27%) Programme Management
15 9 (2.94%) Release Management
Programming Languages
1 18 (5.88%) SQL
2 10 (3.27%) C
3 3 (0.98%) Java
4 2 (0.65%) Groovy
5 1 (0.33%) C#
5 1 (0.33%) VB
5 1 (0.33%) VBA
5 1 (0.33%) VBScript
Qualifications
1 16 (5.23%) Security Cleared
2 15 (4.90%) ITIL Certification
3 11 (3.59%) MCP
4 7 (2.29%) ISEB
4 7 (2.29%) SC Cleared
5 5 (1.63%) Microsoft Certification
6 4 (1.31%) CCNA
6 4 (1.31%) Cisco Certification
7 3 (0.98%) Degree
7 3 (0.98%) ITIL Foundation Certificate
7 3 (0.98%) PRINCE2 Certification
8 2 (0.65%) DV Cleared
8 2 (0.65%) ISTQB
8 2 (0.65%) MCSA
8 2 (0.65%) MCSE
9 1 (0.33%) A+ Certification
9 1 (0.33%) BPSS Clearance
9 1 (0.33%) HND
Quality Assurance & Compliance
1 33 (10.78%) SLA
2 4 (1.31%) ISO 9000
2 4 (1.31%) QA
3 3 (0.98%) Data Quality
3 3 (0.98%) FATCA
4 2 (0.65%) Disclosure Scotland
4 2 (0.65%) Sarbanes-Oxley
System Software
1 95 (31.05%) Active Directory
2 5 (1.63%) Terminal Services
3 4 (1.31%) XenApp
3 4 (1.31%) XenDesktop
4 3 (0.98%) VMware Infrastructure
5 2 (0.65%) Citrix Presentation Server
6 1 (0.33%) VMware ESX
Systems Management
1 13 (4.25%) DameWare
2 9 (2.94%) Backup Exec
2 9 (2.94%) HP SIM
2 9 (2.94%) Symantec Endpoint Protection
3 5 (1.63%) BMC Marimba
4 3 (0.98%) HP Quality Center
5 2 (0.65%) OVSD
5 2 (0.65%) ServiceCenter
6 1 (0.33%) SCCM
6 1 (0.33%) WSUS
Vendors
1 98 (32.03%) Microsoft
2 21 (6.86%) HP
3 18 (5.88%) Lotus
4 17 (5.56%) Cisco
5 16 (5.23%) Citrix
6 14 (4.58%) Adobe
7 13 (4.25%) PeopleSoft
8 12 (3.92%) SAP
9 10 (3.27%) IBM
10 9 (2.94%) Avaya
10 9 (2.94%) Becrypt
10 9 (2.94%) Symantec
11 7 (2.29%) Remedy
12 6 (1.96%) BMC
13 5 (1.63%) ThinPrint
14 4 (1.31%) Oracle
14 4 (1.31%) ServiceNow
15 3 (0.98%) Tableau
15 3 (0.98%) Vermilion
15 3 (0.98%) VMware
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