The table below looks at the statistics for the Service Analyst role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Analyst in their job title over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
Service Analyst
Rank 153 139 165
Rank change year-on-year
-14 +26
Contract jobs requiring a Service Analyst 115 98 67
As % of all contract IT jobs located in the South East 1.17% 1.08% 0.84%
As % of the Job Titles category 1.28% 1.19% 0.91%
Number of daily rates quoted 39 42 15
Average daily rate
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of your Daily Rate
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£144 £141 £140
Average daily rate % change year-on-year
+2.12% +0.71%
90% offered a daily rate of more than £120 £100 £90
10% offered a daily rate of more than £308 £369 £408
UK excluding London average daily rate £135 £120 £120
% change year-on-year
+12.50% -
Number of hourly rates quoted 36 26 32
Average hourly rate £13.35 £17.00 £12.95
Average hourly rate % change year-on-year
-21.47% +31.27%
90% offered a hourly rate of more than £10.00 £12.25 £11.00
10% offered a hourly rate of more than £15.82 £23.50 £15.95
UK excluding London average hourly rate £12.50 £13.00 £12.00
% change year-on-year
-3.84% +8.33%
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
9003 8266 7349
As % of all contract IT jobs located in the South East 91.46% 91.37% 92.02%
Number of daily rates quoted 4878 4452 3572
Average daily rate £375 £355 £350
Average daily rate % change year-on-year
+5.63% +1.42%
90% offered a daily rate of more than £228 £205 £220
10% offered a daily rate of more than £525 £500 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 431 471 590
Average hourly rate £17.50 £17.50 £17.50
90% offered a hourly rate of more than £11.75 £12.00 £11.00
10% offered a hourly rate of more than £42.50 £44.40 £38.50
UK excluding London average hourly rate £16.85 £17.00 £17.33
% change year-on-year
-0.86% -1.87%

Service Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing Service Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the South East

Service Analyst
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Analyst across the South East region.

Service Analyst Daily Rate Trend in the South East

Service Analyst
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Analyst across the South East region over the 3 months to 27 March 2015.

Service Analyst Daily Rate Histogram in the South East

Service Analyst
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Analyst across the South East region.

Service Analyst Hourly Rate Trend in the South East

Service Analyst
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Analyst across the South East region over the 3 months to 27 March 2015.

Service Analyst Hourly Rate Histogram in the South East

Service Analyst
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Analyst within the South East region over the 3 months to 27 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire +12 34 £300 -9.43% 4
Berkshire -14 24 £160 +60.00% 7
Surrey +11 17 £140 -46.15% 6
Buckinghamshire -15 15 £197 -22.28% 2
Oxfordshire -13 11 £225 +87.50% 2
West Sussex -14 8 £120 -17.24% 2
Kent -9 4 £125 -3.84%
East Sussex - 2 - - 3
Middlesex - - - -
Service Analyst
England

Service Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 27 March 2015, IT contractor jobs across the South East region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title.

1 116 (48.13%) Windows
2 100 (41.49%) ITIL
3 83 (34.44%) Active Directory
4 76 (31.54%) Microsoft
5 75 (31.12%) Windows 7
6 68 (28.22%) MS Office
7 57 (23.65%) Service Management
8 50 (20.75%) Analytical Skills
9 34 (14.11%) MS Excel
10 31 (12.86%) Citrix
11 27 (11.20%) SLA
12 25 (10.37%) ITSM
13 24 (9.96%) MS Exchange
14 23 (9.54%) Windows XP
15 22 (9.13%) IBM Notes
15 22 (9.13%) Lotus
15 22 (9.13%) Security Cleared
16 20 (8.30%) SC Cleared
16 20 (8.30%) Incident Management
17 19 (7.88%) Management Information System
17 19 (7.88%) Cisco
17 19 (7.88%) WAN
18 18 (7.47%) Retail
19 15 (6.22%) Windows Vista
20 14 (5.81%) Degree
20 14 (5.81%) LAN
21 13 (5.39%) Remedy
21 13 (5.39%) Service Delivery
22 12 (4.98%) HP
22 12 (4.98%) Windows 8

Service Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 27 March 2015, IT contractor jobs across the South East region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 24 (9.96%) MS Exchange
2 22 (9.13%) IBM Notes
3 7 (2.90%) Blackberry Enterprise Server
4 6 (2.49%) Exchange Server 2010
5 5 (2.07%) Exchange Server 2003
5 5 (2.07%) SharePoint
6 2 (0.83%) Exchange Server 2007
6 2 (0.83%) Lync
7 1 (0.41%) SharePoint 2010
7 1 (0.41%) BizTalk Server
Applications
1 68 (28.22%) MS Office
2 34 (14.11%) MS Excel
3 6 (2.49%) MS PowerPoint
4 2 (0.83%) Spreadsheet
Business Applications
1 5 (2.07%) Remedy ITSM
2 3 (1.24%) assyst
Cloud Services
1 4 (1.66%) Office 365
2 2 (0.83%) SaaS
3 1 (0.41%) Google Apps
Communications & Networking
1 19 (7.88%) WAN
2 14 (5.81%) LAN
3 11 (4.56%) VoIP
4 9 (3.73%) DNS
4 9 (3.73%) DHCP
4 9 (3.73%) TCP/IP
5 7 (2.90%) Internet
6 5 (2.07%) VPN
7 3 (1.24%) Cisco IOS
8 1 (0.41%) BT 21CN
8 1 (0.41%) Unified Communications
8 1 (0.41%) 4G
8 1 (0.41%) 3G
8 1 (0.41%) Wi-Fi
8 1 (0.41%) Wireless
8 1 (0.41%) PBX
8 1 (0.41%) ADSL
8 1 (0.41%) ATM
8 1 (0.41%) Broadband
8 1 (0.41%) Intranet
Database & Business Intelligence
1 1 (0.41%) SQL Server
Development Applications
1 2 (0.83%) Yeoman
General
1 18 (7.47%) Retail
2 10 (4.15%) Finance
3 6 (2.49%) Telecoms
4 4 (1.66%) Back Office
5 3 (1.24%) French Language
5 3 (1.24%) Japanese Language
5 3 (1.24%) Banking
6 2 (0.83%) Manufacturing
6 2 (0.83%) Advertising
6 2 (0.83%) Pharmaceutical
6 2 (0.83%) Automotive
7 1 (0.41%) Law
7 1 (0.41%) Legal
7 1 (0.41%) Financial Institution
7 1 (0.41%) Billing
7 1 (0.41%) Investment Banking
Libraries, Frameworks & Software Standards
1 1 (0.41%) EDI
Miscellaneous
1 50 (20.75%) Analytical Skills
2 19 (7.88%) Management Information System
3 8 (3.32%) Blackberry
4 6 (2.49%) EPoS
4 6 (2.49%) Computer Science
5 5 (2.07%) NHS
6 3 (1.24%) Replication
6 3 (1.24%) CMDB
6 3 (1.24%) Mobile Computing
7 2 (0.83%) Video Conferencing
7 2 (0.83%) PDA
7 2 (0.83%) Mathematics
7 2 (0.83%) iPad
8 1 (0.41%) Statistics
8 1 (0.41%) iPhone
8 1 (0.41%) Mobile App
8 1 (0.41%) Enterprise Software
8 1 (0.41%) Machine to Machine
Operating Systems
1 116 (48.13%) Windows
2 75 (31.12%) Windows 7
3 23 (9.54%) Windows XP
4 15 (6.22%) Windows Vista
5 12 (4.98%) Windows 8
6 11 (4.56%) Windows Server 2008
7 2 (0.83%) Windows 2000
8 1 (0.41%) Windows Server 2003
8 1 (0.41%) Windows 2000 Server
8 1 (0.41%) Android
8 1 (0.41%) Windows Server 2012
8 1 (0.41%) UNIX
Processes & Methodologies
1 100 (41.49%) ITIL
2 57 (23.65%) Service Management
3 25 (10.37%) ITSM
4 20 (8.30%) Incident Management
5 13 (5.39%) Service Delivery
6 6 (2.49%) Migration
7 4 (1.66%) CAD
7 4 (1.66%) Continuous Improvement
7 4 (1.66%) Capacity Management
7 4 (1.66%) Mobile Device Management
8 3 (1.24%) Service Desk Management
8 3 (1.24%) B2B
9 2 (0.83%) ITIL V3
9 2 (0.83%) ITIL V2
9 2 (0.83%) Demand Management
10 1 (0.41%) Master Data Management
10 1 (0.41%) User Stories
10 1 (0.41%) Line Management
10 1 (0.41%) Logical Data Model
10 1 (0.41%) Risk Management
Programming Languages
1 9 (3.73%) C
2 5 (2.07%) SQL
3 1 (0.41%) VBScript
3 1 (0.41%) Java
Qualifications
1 22 (9.13%) Security Cleared
2 20 (8.30%) SC Cleared
3 14 (5.81%) Degree
4 11 (4.56%) ITIL Certification
4 11 (4.56%) ITIL Foundation Certificate
5 10 (4.15%) Microsoft Certification
6 9 (3.73%) MCP
7 7 (2.90%) MCSE
8 4 (1.66%) CCNA
8 4 (1.66%) DV Cleared
8 4 (1.66%) Cisco Certification
9 3 (1.24%) Network+ Certification
9 3 (1.24%) A+ Certification
9 3 (1.24%) MCSA
10 1 (0.41%) HNC
10 1 (0.41%) CCDA
Quality Assurance & Compliance
1 27 (11.20%) SLA
System Software
1 83 (34.44%) Active Directory
2 1 (0.41%) VMware Infrastructure
Systems Management
1 6 (2.49%) Backup Exec
2 5 (2.07%) OVSD
3 3 (1.24%) SCCM
4 1 (0.41%) SCOM
4 1 (0.41%) SCSM
4 1 (0.41%) Netcool
4 1 (0.41%) Norton AntiVirus
Vendors
1 76 (31.54%) Microsoft
2 31 (12.86%) Citrix
3 22 (9.13%) Lotus
4 19 (7.88%) Cisco
5 13 (5.39%) Remedy
6 12 (4.98%) HP
7 10 (4.15%) Sun
8 5 (2.07%) Avaya
9 4 (1.66%) ServiceNow
10 3 (1.24%) Mitel
11 2 (0.83%) SAP
12 1 (0.41%) EMC
12 1 (0.41%) McAfee
12 1 (0.41%) BT
12 1 (0.41%) VMware
12 1 (0.41%) Apple
12 1 (0.41%) Salesforce.com
12 1 (0.41%) Symantec
12 1 (0.41%) Google
12 1 (0.41%) LANDesk
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