The statistics below represent IT contracts advertised across the South East region that had Service Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 29 June 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
29 Jun 2016
Same period 2015 Same period 2014
Service Analyst
Rank 118 120 123
Rank change year-on-year
+2 +3
Contract jobs requiring a Service Analyst 160 149 132
As % of all contract IT jobs located in the South East 1.80% 1.58% 1.47%
As % of the Job Titles category 1.90% 1.67% 1.55%
Number of daily rates quoted 78 47 57
Median daily rate £260 £175 £288
Median daily rate % change year-on-year
+48.57% -39.13%
90% offered a daily rate of more than £120 £115 £108
10% offered a daily rate of more than £434 £401 £400
UK excluding London median daily rate £188 £300 £220
% change year-on-year
-37.50% +36.36%
Number of hourly rates quoted 29 34 39
Median hourly rate £13.50 £13.35 £14.00
Median hourly rate % change year-on-year
+1.12% -4.64%
90% offered a hourly rate of more than £10.80 £10.50 £8.50
10% offered a hourly rate of more than £15.70 £18.95 £17.50
UK excluding London median hourly rate £14.00 £13.00 £14.00
% change year-on-year
+7.69% -7.14%
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
8441 8947 8538
As % of all contract IT jobs located in the South East 94.75% 94.98% 94.82%
Number of daily rates quoted 5035 5122 4622
Median daily rate £400 £375 £350
Median daily rate % change year-on-year
+6.66% +7.14%
90% offered a daily rate of more than £250 £230 £210
10% offered a daily rate of more than £525 £500 £490
UK excluding London median daily rate £396 £370 £350
% change year-on-year
+7.02% +5.71%
Number of hourly rates quoted 379 425 441
Median hourly rate £19.00 £16.14 £17.00
Median hourly rate % change year-on-year
+17.71% -5.05%
90% offered a hourly rate of more than £11.00 £11.17 £11.50
10% offered a hourly rate of more than £46.00 £40.00 £45.00
UK excluding London median hourly rate £17.50 £16.14 £16.50
% change year-on-year
+8.42% -2.18%

Service Analyst
Jobs Demand Trend in the South East

The demand trend of IT contracts across the South East region that featured Service Analyst in the job title.

Service Analyst Jobs Demand Trend in the South East

Service Analyst
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Analyst across the South East region.

Service Analyst Daily Rate Trend in the South East

Service Analyst
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Analyst across the South East region over the 3 months to 29 June 2016.

Service Analyst Daily Rate Histogram in the South East

Service Analyst
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Analyst across the South East region.

Service Analyst Hourly Rate Trend in the South East

Service Analyst
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Analyst within the South East region over the 3 months to 29 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Buckinghamshire +9 31 £375 +7.14% 14
Hampshire +1 30 £250 -24.01% 5
Surrey +6 28 £188 -36.44% 6
West Sussex -5 19 £228 +68.51% 4
Oxfordshire +14 18 £188 +47.05% 2
Kent +21 15 £260 +182.60%
East Sussex +4 12 £488 +89.32%
Berkshire -12 10 £400 +166.66% 1
M4 Corridor - 1 £363 -
Service Analyst
England

Service Analyst Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 29 June 2016, Service Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region featuring Service Analyst in the job title.

1 124 (38.51%) Finance
2 104 (32.30%) Windows
3 97 (30.12%) Active Directory
4 94 (29.19%) ITIL
5 92 (28.57%) Microsoft
6 71 (22.05%) MS Office
7 52 (16.15%) Windows 7
8 46 (14.29%) SLA
9 45 (13.98%) Service Management
10 43 (13.35%) Windows XP
11 33 (10.25%) MS Exchange
11 33 (10.25%) MS Excel
12 29 (9.01%) Business Analysis
13 27 (8.39%) LAN
13 27 (8.39%) Incident Management
14 25 (7.76%) WAN
15 23 (7.14%) HP
15 23 (7.14%) Business Intelligence
15 23 (7.14%) Agile Software Development
16 22 (6.83%) TCP/IP
17 21 (6.52%) Citrix
17 21 (6.52%) Service Delivery
17 21 (6.52%) Stakeholder Management
18 20 (6.21%) Blackberry
19 19 (5.90%) Cisco
20 18 (5.59%) VPN
20 18 (5.59%) Banking
20 18 (5.59%) ITIL V3
21 17 (5.28%) Security Cleared
21 17 (5.28%) Test Scripting

Service Analyst Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 33 (10.25%) MS Exchange
2 11 (3.42%) IBM Notes
2 11 (3.42%) SharePoint
3 8 (2.48%) Exchange Server 2010
4 7 (2.17%) Blackberry Enterprise Server
4 7 (2.17%) Exchange Server 2003
4 7 (2.17%) Exchange Server 2007
5 4 (1.24%) SharePoint 2010
6 3 (0.93%) Skype for Business
7 2 (0.62%) SharePoint 2013
8 1 (0.31%) Exchange Server 2013
8 1 (0.31%) IIS
8 1 (0.31%) WebSphere
Applications
1 71 (22.05%) MS Office
2 33 (10.25%) MS Excel
3 8 (2.48%) Acrobat
4 6 (1.86%) MS Visio
5 4 (1.24%) MS PowerPoint
6 2 (0.62%) MS Project
Business Applications
1 10 (3.11%) SAP Oil and Gas
2 2 (0.62%) Eagle PACE
2 2 (0.62%) Remedy AR System
Cloud Services
1 10 (3.11%) Mimecast
2 8 (2.48%) Office 365
3 1 (0.31%) IaaS
3 1 (0.31%) OneDrive
3 1 (0.31%) PaaS
3 1 (0.31%) SaaS
Communications & Networking
1 27 (8.39%) LAN
2 25 (7.76%) WAN
3 22 (6.83%) TCP/IP
4 18 (5.59%) VPN
5 14 (4.35%) Internet
6 11 (3.42%) Wireless
7 9 (2.80%) ATM
8 3 (0.93%) Broadband
8 3 (0.93%) DHCP
8 3 (0.93%) DNS
8 3 (0.93%) Ethernet
8 3 (0.93%) Extranet
8 3 (0.93%) Skype
9 2 (0.62%) 3G
9 2 (0.62%) ADSL
9 2 (0.62%) FTP
9 2 (0.62%) IP Telephony
10 1 (0.31%) Firewall
10 1 (0.31%) MPLS
10 1 (0.31%) Wi-Fi
Database & Business Intelligence
1 9 (2.80%) Data Warehouse
2 5 (1.55%) SQL Server
3 2 (0.62%) BusinessObjects
3 2 (0.62%) QlikView
4 1 (0.31%) Big Data
4 1 (0.31%) Crystal Reports
4 1 (0.31%) IBM InfoSphere
4 1 (0.31%) MySQL
4 1 (0.31%) Oracle BI EE
4 1 (0.31%) Oracle Exadata
4 1 (0.31%) SQL Server 2008
4 1 (0.31%) SQL Server Reporting Services
Development Applications
1 2 (0.62%) HP UFT
1 2 (0.62%) JIRA
2 1 (0.31%) QARun
2 1 (0.31%) Selenium
2 1 (0.31%) Team Foundation Server
2 1 (0.31%) TestDirector
2 1 (0.31%) WinRunner
General
1 124 (38.51%) Finance
2 18 (5.59%) Banking
3 11 (3.42%) Telecoms
4 10 (3.11%) Electronics
4 10 (3.11%) Legal
4 10 (3.11%) Manufacturing
4 10 (3.11%) Marketing
5 6 (1.86%) Investment Banking
6 5 (1.55%) Retail
7 3 (0.93%) Billing
7 3 (0.93%) Publishing
8 2 (0.62%) Aerospace
8 2 (0.62%) Front Office
8 2 (0.62%) General Ledger
9 1 (0.31%) Advertising
9 1 (0.31%) Back Office
9 1 (0.31%) Financial Institution
9 1 (0.31%) German Language
9 1 (0.31%) Retail Banking
Libraries, Frameworks & Software Standards
1 2 (0.62%) Software Packaging
1 2 (0.62%) Web Services
1 2 (0.62%) XML
2 1 (0.31%) CSS
2 1 (0.31%) HTML
2 1 (0.31%) Java EE
2 1 (0.31%) JSP
2 1 (0.31%) WebSphere MQ
2 1 (0.31%) XSLT
Miscellaneous
1 20 (6.21%) Blackberry
2 13 (4.04%) Analytical Skills
3 11 (3.42%) AS400
4 10 (3.11%) Management Information System
4 10 (3.11%) Mathematics
5 9 (2.80%) NHS
6 8 (2.48%) Data Centre
6 8 (2.48%) Driving Licence
7 6 (1.86%) Enterprise Software
7 6 (1.86%) Smart Meter
8 4 (1.24%) Mobile Computing
8 4 (1.24%) Smartphone
9 2 (0.62%) Data Integration
9 2 (0.62%) Mobile App
9 2 (0.62%) Statistics
9 2 (0.62%) User Experience
10 1 (0.31%) Data Protection Act
10 1 (0.31%) FMCG
10 1 (0.31%) iSeries
10 1 (0.31%) Visualisation
Operating Systems
1 104 (32.30%) Windows
2 52 (16.15%) Windows 7
3 43 (13.35%) Windows XP
4 13 (4.04%) Windows Server
5 11 (3.42%) Windows Server 2008
6 8 (2.48%) Windows 8
7 7 (2.17%) Windows 2000
8 6 (1.86%) Windows Server 2012
9 5 (1.55%) Unix
9 5 (1.55%) Windows 10
10 3 (0.93%) Linux
10 3 (0.93%) Windows NT
11 2 (0.62%) Windows Server 2003
12 1 (0.31%) Apple iOS
12 1 (0.31%) VMS
Processes & Methodologies
1 94 (29.19%) ITIL
2 45 (13.98%) Service Management
3 29 (9.01%) Business Analysis
4 27 (8.39%) Incident Management
5 23 (7.14%) Agile Software Development
5 23 (7.14%) Business Intelligence
6 21 (6.52%) Service Delivery
6 21 (6.52%) Stakeholder Management
7 18 (5.59%) ITIL V3
8 17 (5.28%) Test Scripting
9 15 (4.66%) Coaching
9 15 (4.66%) PRINCE2
9 15 (4.66%) Programme Management
10 13 (4.04%) Waterfall
11 12 (3.73%) ITSM
11 12 (3.73%) Mentoring
12 10 (3.11%) Change Management
12 10 (3.11%) Digital Marketing
12 10 (3.11%) User Acceptance Testing
13 9 (2.80%) Migration
Programming Languages
1 11 (3.42%) SQL
2 9 (2.80%) C
3 2 (0.62%) Java
4 1 (0.31%) JavaScript
4 1 (0.31%) VBA
Qualifications
1 17 (5.28%) Security Cleared
2 14 (4.35%) MCP
3 11 (3.42%) Microsoft Certification
4 8 (2.48%) ITIL Certification
5 6 (1.86%) ISEB
6 5 (1.55%) MCSE
7 4 (1.24%) CCNA
7 4 (1.24%) Cisco Certification
7 4 (1.24%) ISTQB
7 4 (1.24%) PRINCE2 Certification
7 4 (1.24%) SC Cleared
8 3 (0.93%) Degree
8 3 (0.93%) DV Cleared
8 3 (0.93%) MCDST
9 2 (0.62%) MCSA
10 1 (0.31%) BPSS Clearance
10 1 (0.31%) HND
10 1 (0.31%) IIBA
10 1 (0.31%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 46 (14.29%) SLA
2 7 (2.17%) QA
3 5 (1.55%) Solvency II
4 4 (1.24%) Sarbanes-Oxley
5 3 (0.93%) Data Quality
5 3 (0.93%) FATCA
5 3 (0.93%) ISO 9000
6 1 (0.31%) Disclosure Scotland
System Software
1 97 (30.12%) Active Directory
2 9 (2.80%) XenApp
3 5 (1.55%) Terminal Services
3 5 (1.55%) XenDesktop
4 3 (0.93%) Citrix Presentation Server
4 3 (0.93%) VMware Infrastructure
5 1 (0.31%) UAG
5 1 (0.31%) VMware ESX
Systems Management
1 9 (2.80%) Backup Exec
1 9 (2.80%) HP SIM
1 9 (2.80%) Symantec Endpoint Protection
2 8 (2.48%) DameWare
3 5 (1.55%) BMC Marimba
4 3 (0.93%) HP Quality Center
4 3 (0.93%) SCCM
5 2 (0.62%) ServiceCenter
Vendors
1 92 (28.57%) Microsoft
2 23 (7.14%) HP
3 21 (6.52%) Citrix
4 19 (5.90%) Cisco
5 12 (3.73%) SAP
6 11 (3.42%) Lotus
7 10 (3.11%) IBM
8 9 (2.80%) Adobe
8 9 (2.80%) Avaya
8 9 (2.80%) Becrypt
8 9 (2.80%) ServiceNow
8 9 (2.80%) Symantec
9 8 (2.48%) PeopleSoft
10 5 (1.55%) BMC
10 5 (1.55%) Remedy
10 5 (1.55%) VMware
11 4 (1.24%) ThinPrint
12 3 (0.93%) Oracle
12 3 (0.93%) Tableau
13 2 (0.62%) Vermilion
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