The table below looks at the statistics for the Service Analyst role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Analyst in their job title over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Service Analyst
Rank 125 153 136
Rank change year-on-year
+28 -17
Contract jobs requiring a Service Analyst 129 79 118
As % of all contract IT jobs located in the South East 1.39% 0.90% 1.20%
As % of the Job Titles category 1.51% 0.97% 1.31%
Number of daily rates quoted 64 14 29
Average daily rate
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of your Daily Rate
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£150 £130 £120
Average daily rate % change year-on-year
+15.38% +8.33%
90% offered a daily rate of more than £100 £102 £100
10% offered a daily rate of more than £305 £358 £238
UK excluding London average daily rate £142 £113 £115
% change year-on-year
+25.77% -2.17%
Number of hourly rates quoted 24 48 46
Average hourly rate £14.00 £13.50 £14.00
Average hourly rate % change year-on-year
+3.70% -3.57%
90% offered a hourly rate of more than £9.25 £11.35 £11.50
10% offered a hourly rate of more than £18.20 £18.00 £17.75
UK excluding London average hourly rate £12.62 £13.14 £13.50
% change year-on-year
-3.92% -2.70%
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
8556 8129 9031
As % of all contract IT jobs located in the South East 92.10% 92.93% 91.67%
Number of daily rates quoted 4780 4294 4211
Average daily rate £350 £363 £350
Average daily rate % change year-on-year
-3.44% +3.57%
90% offered a daily rate of more than £210 £220 £225
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £350 £350 £340
% change year-on-year
- +2.94%
Number of hourly rates quoted 423 497 624
Average hourly rate £16.25 £17.50 £19.00
Average hourly rate % change year-on-year
-7.14% -7.89%
90% offered a hourly rate of more than £11.00 £11.75 £11.34
10% offered a hourly rate of more than £42.50 £38.75 £40.00
UK excluding London average hourly rate £16.50 £17.00 £18.00
% change year-on-year
-2.94% -5.55%

Service Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing Service Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the South East

Service Analyst
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Analyst across the South East region.

Service Analyst Daily Rate Trend in the South East

Service Analyst
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Analyst across the South East region over the 3 months to 29 August 2014.

Service Analyst Daily Rate Histogram in the South East

Service Analyst
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Analyst across the South East region.

Service Analyst Hourly Rate Trend in the South East

Service Analyst
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Analyst across the South East region over the 3 months to 29 August 2014.

Service Analyst Hourly Rate Histogram in the South East

Service Analyst
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Analyst within the South East region over the 3 months to 29 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +30 38 £150 +15.38% 9
Hampshire -12 22 £258 +103.96% 2
East Sussex - 17 £100 -
Buckinghamshire -5 15 £174 -56.62% 4
Surrey +3 12 £133 +3.92% 9
Oxfordshire -2 12 £175 -32.69%
Middlesex - 8 £110 -
West Sussex 0 3 - - 2
Kent -7 2 £159 +22.11%
Service Analyst
England

Service Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 29 August 2014, IT contractor jobs across the South East region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title.

1 116 (51.56%) Windows
2 114 (50.67%) ITIL
3 83 (36.89%) Active Directory
4 65 (28.89%) Windows 7
5 58 (25.78%) MS Office
6 54 (24.00%) Windows XP
7 45 (20.00%) Service Management
8 44 (19.56%) Microsoft
9 35 (15.56%) MS Excel
10 34 (15.11%) MS Exchange
11 25 (11.11%) SLA
12 24 (10.67%) Citrix
13 23 (10.22%) Blackberry
14 22 (9.78%) Service Delivery
14 22 (9.78%) Incident Management
15 21 (9.33%) Windows Server 2008
16 17 (7.56%) WAN
17 16 (7.11%) Finance
18 15 (6.67%) Telecoms
18 15 (6.67%) LAN
19 14 (6.22%) ITSM
19 14 (6.22%) Blackberry Enterprise Server
20 12 (5.33%) Microsoft Certification
21 11 (4.89%) TCP/IP
21 11 (4.89%) VPN
21 11 (4.89%) Windows Server 2003
22 10 (4.44%) Migration
22 10 (4.44%) ITIL Certification
22 10 (4.44%) HP
22 10 (4.44%) MCP

Service Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 29 August 2014, IT contractor jobs across the South East region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 34 (15.11%) MS Exchange
2 14 (6.22%) Blackberry Enterprise Server
3 10 (4.44%) Exchange Server 2010
4 7 (3.11%) Exchange Server 2003
5 6 (2.67%) Exchange Server 2007
6 5 (2.22%) IBM Notes
7 4 (1.78%) Lync
8 3 (1.33%) SharePoint
9 2 (0.89%) IIS
9 2 (0.89%) Lotus Domino
10 1 (0.44%) Tomcat
10 1 (0.44%) CMS
10 1 (0.44%) Exchange Server 2000
10 1 (0.44%) Moodle
10 1 (0.44%) SharePoint 2010
Applications
1 58 (25.78%) MS Office
2 35 (15.56%) MS Excel
3 9 (4.00%) MS PowerPoint
4 2 (0.89%) MS Project
4 2 (0.89%) MS Visio
Business Applications
1 2 (0.89%) Remedy ITSM
Cloud Services
1 2 (0.89%) Google Apps
1 2 (0.89%) Office 365
Communications & Networking
1 17 (7.56%) WAN
2 15 (6.67%) LAN
3 11 (4.89%) TCP/IP
3 11 (4.89%) VPN
4 9 (4.00%) VoIP
5 6 (2.67%) DNS
5 6 (2.67%) Internet
6 4 (1.78%) Wi-Fi
6 4 (1.78%) Broadband
7 3 (1.33%) Unified Communications
8 2 (0.89%) DHCP
9 1 (0.44%) Ethernet
9 1 (0.44%) FTP
9 1 (0.44%) HTTP
9 1 (0.44%) ADSL
9 1 (0.44%) IP Telephony
9 1 (0.44%) SSH
9 1 (0.44%) NAS
9 1 (0.44%) 3G
9 1 (0.44%) MPLS
Database & Business Intelligence
1 2 (0.89%) SQL Server
2 1 (0.44%) Crystal Reports
2 1 (0.44%) Data Warehouse
2 1 (0.44%) SQL Server Reporting Services
2 1 (0.44%) SQL Server Integration Services
2 1 (0.44%) SQL Server Analysis Services
2 1 (0.44%) Oracle Database
General
1 16 (7.11%) Finance
2 15 (6.67%) Telecoms
3 4 (1.78%) Banking
3 4 (1.78%) Legal
4 3 (1.33%) Advertising
4 3 (1.33%) Retail
4 3 (1.33%) Marketing
5 2 (0.89%) Pharmaceutical
6 1 (0.44%) Law
6 1 (0.44%) German Language
Libraries, Frameworks & Software Standards
1 3 (1.33%) SOAP
1 3 (1.33%) Software Packaging
Miscellaneous
1 23 (10.22%) Blackberry
2 7 (3.11%) Management Information System
3 5 (2.22%) NHS
4 4 (1.78%) Mathematics
5 3 (1.33%) Fat Client
5 3 (1.33%) Mobile App
5 3 (1.33%) Thin Client
5 3 (1.33%) DTV
5 3 (1.33%) PDA
6 2 (0.89%) Replication
6 2 (0.89%) Machine to Machine
6 2 (0.89%) iPhone
6 2 (0.89%) Smart Meter
7 1 (0.44%) iPad
7 1 (0.44%) Video Conferencing
7 1 (0.44%) FMCG
7 1 (0.44%) Smartphone
7 1 (0.44%) Client/Server
Operating Systems
1 116 (51.56%) Windows
2 65 (28.89%) Windows 7
3 54 (24.00%) Windows XP
4 21 (9.33%) Windows Server 2008
5 11 (4.89%) Windows Server 2003
6 7 (3.11%) UNIX
7 4 (1.78%) Windows Vista
7 4 (1.78%) Mac OS X
7 4 (1.78%) Linux
7 4 (1.78%) Windows 2000
7 4 (1.78%) Windows 8
8 3 (1.33%) Red Hat Enterprise Linux
8 3 (1.33%) Solaris
9 2 (0.89%) Windows 2000 Server
9 2 (0.89%) Apple iOS
10 1 (0.44%) Windows Server 2012
10 1 (0.44%) Mac OS
10 1 (0.44%) Android
Processes & Methodologies
1 114 (50.67%) ITIL
2 45 (20.00%) Service Management
3 22 (9.78%) Service Delivery
3 22 (9.78%) Incident Management
4 14 (6.22%) ITSM
5 10 (4.44%) Migration
6 9 (4.00%) Problem Management
7 8 (3.56%) Software Distribution
8 7 (3.11%) Mobile Device Management
8 7 (3.11%) Time Management
9 6 (2.67%) ITIL V3
10 5 (2.22%) Root Cause Analysis
10 5 (2.22%) Project Planning
10 5 (2.22%) Change Management
11 4 (1.78%) Six Sigma
11 4 (1.78%) CRM
11 4 (1.78%) Kalman Filter
12 3 (1.33%) Lean Six Sigma
12 3 (1.33%) ITIL V2
12 3 (1.33%) Process Architecture
Programming Languages
1 8 (3.56%) SQL
2 5 (2.22%) C
3 3 (1.33%) Java
3 3 (1.33%) Perl
Qualifications
1 12 (5.33%) Microsoft Certification
2 10 (4.44%) MCP
2 10 (4.44%) ITIL Certification
3 9 (4.00%) Security Cleared
4 8 (3.56%) Cisco Certification
4 8 (3.56%) CCNA
5 6 (2.67%) DV Cleared
6 5 (2.22%) Degree
7 4 (1.78%) SC Cleared
7 4 (1.78%) MCSE
8 3 (1.33%) MCSA
8 3 (1.33%) JNCIA
8 3 (1.33%) RHCE
9 2 (0.89%) CCA
9 2 (0.89%) Citrix Certification
10 1 (0.44%) MCDST
10 1 (0.44%) MCITP
10 1 (0.44%) A+ Certification
Quality Assurance & Compliance
1 25 (11.11%) SLA
2 5 (2.22%) ISO/IEC 27001
3 3 (1.33%) ISO 9001
4 2 (0.89%) COBIT
5 1 (0.44%) GxP
System Software
1 83 (36.89%) Active Directory
2 3 (1.33%) NFS
3 2 (0.89%) Terminal Services
4 1 (0.44%) Citrix Presentation Server
4 1 (0.44%) VMware Infrastructure
4 1 (0.44%) XenApp
4 1 (0.44%) XenDesktop
Systems Management
1 8 (3.56%) SCCM
2 4 (1.78%) OVSD
3 3 (1.33%) SCOM
4 2 (0.89%) NetBackup
4 2 (0.89%) Backup Exec
5 1 (0.44%) OpenView
5 1 (0.44%) Unicenter
Vendors
1 44 (19.56%) Microsoft
2 24 (10.67%) Citrix
3 10 (4.44%) HP
4 9 (4.00%) ServiceNow
5 7 (3.11%) MobileIron
6 6 (2.67%) Cisco
7 5 (2.22%) Avaya
7 5 (2.22%) Lotus
8 4 (1.78%) SAP
8 4 (1.78%) Remedy
8 4 (1.78%) McAfee
8 4 (1.78%) LANDesk
9 3 (1.33%) Redknee
9 3 (1.33%) Google
9 3 (1.33%) Sun
9 3 (1.33%) Red Hat
9 3 (1.33%) Apple
9 3 (1.33%) CheckPoint
9 3 (1.33%) Symantec
9 3 (1.33%) Juniper
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