The table below looks at the statistics for the Service Analyst role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Analyst in their job title over the 3 months to 8 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
8 Feb 2016
Same period 2015 Same period 2014
Service Analyst
Rank 117 113 114
Rank change year-on-year
-4 +1
Contract jobs requiring a Service Analyst 153 153 137
As % of all contract IT jobs located in the South East 1.79% 1.62% 1.64%
As % of the Job Titles category 1.90% 1.72% 1.75%
Number of daily rates quoted 82 81 66
Average daily rate £225 £265 £325
Average daily rate % change year-on-year
-15.09% -18.46%
90% offered a daily rate of more than £128 £120 £130
10% offered a daily rate of more than £425 £425 £383
UK excluding London average daily rate £260 £225 £140
% change year-on-year
+15.55% +60.71%
Number of hourly rates quoted 29 35 28
Average hourly rate £13.33 £12.00 £14.00
Average hourly rate % change year-on-year
+11.08% -14.28%
90% offered a hourly rate of more than £11.00 £9.00 £12.00
10% offered a hourly rate of more than £19.20 £18.50 £17.95
UK excluding London average hourly rate £13.00 £12.45 £12.50
% change year-on-year
+4.45% -0.44%
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
8034 8878 7818
As % of all contract IT jobs located in the South East 93.90% 93.76% 93.38%
Number of daily rates quoted 4842 4750 4074
Average daily rate £385 £375 £370
Average daily rate % change year-on-year
+2.66% +1.35%
90% offered a daily rate of more than £238 £225 £220
10% offered a daily rate of more than £525 £518 £500
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 413 432 455
Average hourly rate £17.50 £17.00 £16.50
Average hourly rate % change year-on-year
+2.94% +3.03%
90% offered a hourly rate of more than £11.50 £11.00 £11.50
10% offered a hourly rate of more than £55.00 £40.00 £40.00
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

Service Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing Service Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in the South East

Service Analyst
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Analyst across the South East region.

Service Analyst Daily Rate Trend in the South East

Service Analyst
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Analyst across the South East region over the 3 months to 8 February 2016.

Service Analyst Daily Rate Histogram in the South East

Service Analyst
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Analyst across the South East region.

Service Analyst Hourly Rate Trend in the South East

Service Analyst
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Analyst across the South East region over the 3 months to 8 February 2016.

Service Analyst Hourly Rate Histogram in the South East

Service Analyst
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Analyst within the South East region over the 3 months to 8 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire +12 34 £300 +29.03% 6
Kent +12 25 £180 +44.00%
Buckinghamshire +9 25 £145 -55.38% 5
Oxfordshire +15 20 £130 -53.57% 2
Surrey -13 19 £328 +0.76% 9
Berkshire -2 14 £338 +68.75% 3
West Sussex +7 12 £280 +103.63% 5
East Sussex +8 9 £325 +170.83%
Sussex - 1 £425 -
Service Analyst
England

Service Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 8 February 2016, IT contractor jobs across the South East region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title.

1 117 (40.07%) Windows
2 101 (34.59%) Microsoft
3 97 (33.22%) ITIL
4 93 (31.85%) Finance
5 84 (28.77%) Active Directory
6 81 (27.74%) MS Office
7 70 (23.97%) Windows 7
8 44 (15.07%) Service Management
9 37 (12.67%) MS Excel
9 37 (12.67%) Windows XP
10 34 (11.64%) SLA
11 33 (11.30%) Security Cleared
12 31 (10.62%) Incident Management
13 26 (8.90%) HP
13 26 (8.90%) Analytical Skills
14 25 (8.56%) MS Exchange
14 25 (8.56%) Blackberry
15 22 (7.53%) Agile Software Development
15 22 (7.53%) ITIL Certification
15 22 (7.53%) SQL
16 21 (7.19%) Business Analysis
17 20 (6.85%) MS Visio
18 19 (6.51%) Service Delivery
18 19 (6.51%) SC Cleared
19 18 (6.16%) Citrix
20 16 (5.48%) TCP/IP
20 16 (5.48%) VPN
20 16 (5.48%) LAN
20 16 (5.48%) Mentoring
21 15 (5.14%) Windows 8

Service Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 8 February 2016, IT contractor jobs across the South East region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 25 (8.56%) MS Exchange
2 12 (4.11%) IBM Notes
3 11 (3.77%) Blackberry Enterprise Server
3 11 (3.77%) Exchange Server 2010
4 7 (2.40%) SharePoint
5 5 (1.71%) Exchange Server 2003
6 2 (0.68%) Documentum
6 2 (0.68%) Exchange Server 2007
6 2 (0.68%) Exchange Server 2013
6 2 (0.68%) Skype for Business
7 1 (0.34%) Confluence
7 1 (0.34%) SharePoint 2010
Applications
1 81 (27.74%) MS Office
2 37 (12.67%) MS Excel
3 20 (6.85%) MS Visio
4 8 (2.74%) Acrobat
5 7 (2.40%) MS PowerPoint
6 2 (0.68%) Spreadsheet
Business Applications
1 4 (1.37%) SAP Oil and Gas
2 3 (1.03%) Eagle PACE
3 2 (0.68%) Remedy ITSM
4 1 (0.34%) Oracle EBS
4 1 (0.34%) Oracle Procure-to-Pay
4 1 (0.34%) SAP CCM
4 1 (0.34%) SAP ERP
4 1 (0.34%) SAP HR
Cloud Services
1 8 (2.74%) Mimecast
2 3 (1.03%) Office 365
3 2 (0.68%) Google Apps
4 1 (0.34%) Taleo
Communications & Networking
1 16 (5.48%) LAN
1 16 (5.48%) TCP/IP
1 16 (5.48%) VPN
2 15 (5.14%) WAN
3 11 (3.77%) Remote Desktop
3 11 (3.77%) Wireless
4 10 (3.42%) ATM
4 10 (3.42%) Internet
5 5 (1.71%) VoIP
6 4 (1.37%) SAN
7 3 (1.03%) Broadband
7 3 (1.03%) SMS
8 2 (0.68%) Firewall
8 2 (0.68%) Skype
8 2 (0.68%) WebEx
9 1 (0.34%) Extranet
9 1 (0.34%) FTP
9 1 (0.34%) IPX
9 1 (0.34%) PBX
9 1 (0.34%) Unified Communications
Database & Business Intelligence
1 6 (2.05%) MS Access
2 3 (1.03%) Data Warehouse
2 3 (1.03%) SQL Server
3 2 (0.68%) Data Mining
3 2 (0.68%) DB2
3 2 (0.68%) EDRMS
4 1 (0.34%) Hadoop
4 1 (0.34%) Power BI
Development Applications
1 6 (2.05%) Toad
2 5 (1.71%) SoapUI
3 3 (1.03%) JIRA
3 3 (1.03%) Yeoman
4 2 (0.68%) Cucumber
4 2 (0.68%) HP UFT
4 2 (0.68%) Selenium
4 2 (0.68%) Team Foundation Server
5 1 (0.34%) Oracle Forms
5 1 (0.34%) SpecFlow
5 1 (0.34%) Visual Studio
General
1 93 (31.85%) Finance
2 14 (4.79%) Banking
2 14 (4.79%) Telecoms
3 9 (3.08%) Retail
4 8 (2.74%) Marketing
5 5 (1.71%) Publishing
6 4 (1.37%) Investment Banking
6 4 (1.37%) Manufacturing
7 3 (1.03%) Back Office
7 3 (1.03%) Electronics
7 3 (1.03%) German Language
8 2 (0.68%) Aerospace
8 2 (0.68%) Automotive
8 2 (0.68%) Financial Institution
8 2 (0.68%) Legal
8 2 (0.68%) Local Government
9 1 (0.34%) Front Office
9 1 (0.34%) General Ledger
9 1 (0.34%) Retail Banking
9 1 (0.34%) Spanish Language
Libraries, Frameworks & Software Standards
1 7 (2.40%) Web Services
2 3 (1.03%) HTML
2 3 (1.03%) SOAP
3 2 (0.68%) Gherkin
3 2 (0.68%) XML
4 1 (0.34%) FpML
4 1 (0.34%) Oracle Fusion
4 1 (0.34%) XML Messaging
Miscellaneous
1 26 (8.90%) Analytical Skills
2 25 (8.56%) Blackberry
3 10 (3.42%) NHS
4 9 (3.08%) AS400
4 9 (3.08%) Driving Licence
4 9 (3.08%) Management Information System
5 8 (2.74%) Mobile Computing
6 4 (1.37%) iPhone
7 3 (1.03%) Data Centre
7 3 (1.03%) Device Driver
7 3 (1.03%) Handset
7 3 (1.03%) User Experience
8 2 (0.68%) PDA
8 2 (0.68%) PMI
9 1 (0.34%) Enterprise Software
9 1 (0.34%) Foreign Exchange (FX)
9 1 (0.34%) iSeries
9 1 (0.34%) Mobile App
9 1 (0.34%) Mobile Banking
9 1 (0.34%) SWIFT
Operating Systems
1 117 (40.07%) Windows
2 70 (23.97%) Windows 7
3 37 (12.67%) Windows XP
4 15 (5.14%) Linux
4 15 (5.14%) Windows 8
5 12 (4.11%) Windows Server 2012
6 10 (3.42%) Windows Server 2008
7 8 (2.74%) Windows Server
8 7 (2.40%) Windows Server 2003
9 6 (2.05%) Apple iOS
10 5 (1.71%) Windows 2000
11 4 (1.37%) Unix
11 4 (1.37%) Windows Mobile
12 2 (0.68%) Windows 10
12 2 (0.68%) Windows Vista
13 1 (0.34%) Android
13 1 (0.34%) NetWare
13 1 (0.34%) Windows 2000 Server
13 1 (0.34%) Windows Phone
Processes & Methodologies
1 97 (33.22%) ITIL
2 44 (15.07%) Service Management
3 31 (10.62%) Incident Management
4 22 (7.53%) Agile Software Development
5 21 (7.19%) Business Analysis
6 19 (6.51%) Service Delivery
7 16 (5.48%) Mentoring
8 15 (5.14%) Change Management
9 13 (4.45%) ITSM
9 13 (4.45%) Stakeholder Management
10 12 (4.11%) Change Control
10 12 (4.11%) Coaching
11 10 (3.42%) Configuration Management
11 10 (3.42%) PRINCE2
11 10 (3.42%) Project Management
11 10 (3.42%) Waterfall
12 9 (3.08%) Business Intelligence
12 9 (3.08%) Fault Management
12 9 (3.08%) Migration
13 8 (2.74%) Release Management
Programming Languages
1 22 (7.53%) SQL
2 5 (1.71%) Java
3 3 (1.03%) C
3 3 (1.03%) C#
3 3 (1.03%) VB
4 2 (0.68%) Groovy
4 2 (0.68%) JavaScript
4 2 (0.68%) PowerShell
4 2 (0.68%) Ruby
4 2 (0.68%) VBA
5 1 (0.34%) VBScript
Qualifications
1 33 (11.30%) Security Cleared
2 22 (7.53%) ITIL Certification
3 19 (6.51%) SC Cleared
4 15 (5.14%) DV Cleared
5 10 (3.42%) Microsoft Certification
6 9 (3.08%) MCP
6 9 (3.08%) MCSE
7 7 (2.40%) ISEB
8 5 (1.71%) Degree
8 5 (1.71%) ISTQB
9 4 (1.37%) ACCA
9 4 (1.37%) CIMA
10 3 (1.03%) ITIL Foundation Certificate
11 2 (0.68%) BPSS Clearance
11 2 (0.68%) CCNA
11 2 (0.68%) Cisco Certification
11 2 (0.68%) ISTQB Advanced Certification
11 2 (0.68%) ISTQB Foundation Certification
11 2 (0.68%) PMI Certification
12 1 (0.34%) A+ Certification
Quality Assurance & Compliance
1 34 (11.64%) SLA
2 4 (1.37%) QA
3 3 (1.03%) Disclosure Scotland
3 3 (1.03%) ISO 9000
4 1 (0.34%) FATCA
4 1 (0.34%) Sarbanes-Oxley
System Software
1 84 (28.77%) Active Directory
2 3 (1.03%) VMware Infrastructure
2 3 (1.03%) XenApp
2 3 (1.03%) XenDesktop
3 2 (0.68%) Citrix Presentation Server
3 2 (0.68%) Hyper-V
4 1 (0.34%) Terminal Services
4 1 (0.34%) VMware ESX
Systems Management
1 8 (2.74%) DameWare
1 8 (2.74%) SCCM
2 7 (2.40%) HP Quality Center
3 3 (1.03%) Backup Exec
3 3 (1.03%) WSUS
4 2 (0.68%) HP SIM
4 2 (0.68%) MIMEsweeper
4 2 (0.68%) OVSD
4 2 (0.68%) SCOM
4 2 (0.68%) SCSM
4 2 (0.68%) Symantec Endpoint Protection
5 1 (0.34%) CA Spectrum
5 1 (0.34%) Nagios
5 1 (0.34%) NetBackup
5 1 (0.34%) Norton AntiVirus
5 1 (0.34%) ServiceCenter
Vendors
1 101 (34.59%) Microsoft
2 26 (8.90%) HP
3 18 (6.16%) Citrix
4 12 (4.11%) Lotus
5 11 (3.77%) Cisco
5 11 (3.77%) Remedy
6 9 (3.08%) PeopleSoft
7 8 (2.74%) Adobe
7 8 (2.74%) SAP
8 6 (2.05%) Oracle
8 6 (2.05%) ServiceNow
9 4 (1.37%) VMware
10 3 (1.03%) Google
10 3 (1.03%) IBM
10 3 (1.03%) Symantec
10 3 (1.03%) Vermilion
11 2 (0.68%) Avaya
11 2 (0.68%) Becrypt
11 2 (0.68%) EMC
11 2 (0.68%) LANDesk
West Sussex
ARC IT Recruitment Ltd
Posted: 3 days ago
Surrey
Clearwater People Solutions
Rate: £450 - £500 Per Day
Posted: 3 days ago
Winchester, Hampshire
Austin Fraser
Rate: £12.5 - £12.90 per hour
Posted: 4 days ago
Winchester, Hampshire
Connectus
Rate: £300 - £350 per day
Posted: 4 days ago
Crawley, West Sussex
Comtecs
Rate: £200 - £255 Per Day
Posted: 4 days ago
Milton Keynes, Buckinghamshire
People Source Consulting
Rate: £400 - £500 per day
Posted: 4 days ago
Winchester, Hampshire
Connectus
Rate: £300 - £350 per day
Posted: 5 days ago
Southampton, Hampshire
Haybrook IT Resourcing Ltd
Rate: Up to £15 per hour
Posted: 6 days ago
Reigate, Surrey
People Source Consulting
Rate: £150.00 - £170.00 per day
Posted: 6 days ago
Hampshire
Hays Specialist Recruitment Ltd
Rate: £12.00 - £13.00 per hour
Posted: 25 days ago