The statistics below represent IT contracts advertised across the South East region that had Service Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 30 May 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
30 May 2016
Same period 2015 Same period 2014
Service Analyst
Rank 135 112 118
Rank change year-on-year
-23 +6
Contract jobs requiring a Service Analyst 140 154 131
As % of all contract IT jobs located in the South East 1.53% 1.65% 1.43%
As % of the Job Titles category 1.61% 1.74% 1.52%
Number of daily rates quoted 68 57 63
Median daily rate £273 £150 £205
Median daily rate % change year-on-year
+81.66% -26.82%
90% offered a daily rate of more than £125 £119 £100
10% offered a daily rate of more than £434 £406 £400
UK excluding London median daily rate £223 £282 £200
% change year-on-year
-21.02% +40.87%
Number of hourly rates quoted 30 39 39
Median hourly rate £14.00 £13.35 £15.00
Median hourly rate % change year-on-year
+4.86% -11.00%
90% offered a hourly rate of more than £11.00 £9.90 £10.40
10% offered a hourly rate of more than £17.35 £15.50 £20.00
UK excluding London median hourly rate £14.00 £12.50 £14.00
% change year-on-year
+12.00% -10.71%
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
8682 8855 8642
As % of all contract IT jobs located in the South East 95.02% 94.71% 94.03%
Number of daily rates quoted 5242 4970 4720
Median daily rate £400 £375 £350
Median daily rate % change year-on-year
+6.66% +7.14%
90% offered a daily rate of more than £240 £230 £200
10% offered a daily rate of more than £525 £500 £495
UK excluding London median daily rate £400 £375 £350
% change year-on-year
+6.66% +7.14%
Number of hourly rates quoted 384 422 469
Median hourly rate £19.00 £17.50 £17.00
Median hourly rate % change year-on-year
+8.57% +2.94%
90% offered a hourly rate of more than £11.00 £11.50 £11.50
10% offered a hourly rate of more than £44.50 £42.00 £45.00
UK excluding London median hourly rate £17.50 £16.00 £16.50
% change year-on-year
+9.37% -3.03%

Service Analyst
Jobs Demand Trend in the South East

The demand trend of IT contracts across the South East region that featured Service Analyst in the job title.

Service Analyst Jobs Demand Trend in the South East

Service Analyst
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Analyst across the South East region.

Service Analyst Daily Rate Trend in the South East

Service Analyst
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Analyst across the South East region over the 3 months to 30 May 2016.

Service Analyst Daily Rate Histogram in the South East

Service Analyst
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Analyst across the South East region.

Service Analyst Hourly Rate Trend in the South East

Service Analyst
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Analyst across the South East region over the 3 months to 30 May 2016.

Service Analyst Hourly Rate Histogram in the South East

Service Analyst
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Analyst within the South East region over the 3 months to 30 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire -5 30 £300 -1.23% 6
Buckinghamshire +10 24 £375 +7.14% 3
Surrey -5 24 £150 +7.14% 2
Oxfordshire +2 22 £150 +14.28% 2
Kent +3 13 £260 +182.60%
Berkshire -19 12 £400 +166.66% 4
East Sussex -1 10 £350 +35.92% 3
West Sussex -30 7 £224 +65.74% 2
M4 Corridor - 1 £363 -
Service Analyst
England

Service Analyst Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 30 May 2016, Service Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region featuring Service Analyst in the job title.

1 109 (35.62%) Finance
2 105 (34.31%) Windows
3 95 (31.05%) ITIL
3 95 (31.05%) Microsoft
3 95 (31.05%) Active Directory
4 71 (23.20%) MS Office
5 52 (16.99%) Windows 7
6 51 (16.67%) Service Management
7 48 (15.69%) Windows XP
8 38 (12.42%) SLA
9 35 (11.44%) MS Exchange
10 30 (9.80%) MS Excel
11 28 (9.15%) Incident Management
12 27 (8.82%) LAN
12 27 (8.82%) WAN
13 26 (8.50%) Blackberry
14 25 (8.17%) TCP/IP
15 23 (7.52%) Agile Software Development
16 22 (7.19%) Business Analysis
16 22 (7.19%) VPN
16 22 (7.19%) HP
16 22 (7.19%) Business Intelligence
17 20 (6.54%) Cisco
18 19 (6.21%) Citrix
18 19 (6.21%) Stakeholder Management
19 16 (5.23%) ITIL V3
19 16 (5.23%) Coaching
19 16 (5.23%) Banking
20 15 (4.90%) PRINCE2
20 15 (4.90%) SQL

Service Analyst Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 35 (11.44%) MS Exchange
2 13 (4.25%) IBM Notes
3 10 (3.27%) Blackberry Enterprise Server
3 10 (3.27%) SharePoint
4 9 (2.94%) Exchange Server 2010
5 7 (2.29%) Exchange Server 2003
6 6 (1.96%) Exchange Server 2007
7 5 (1.63%) SharePoint 2010
8 2 (0.65%) Skype for Business
9 1 (0.33%) Exchange Server 2013
9 1 (0.33%) IIS
Applications
1 71 (23.20%) MS Office
2 30 (9.80%) MS Excel
3 8 (2.61%) Acrobat
4 3 (0.98%) MS Visio
5 2 (0.65%) MS PowerPoint
6 1 (0.33%) MS Project
Business Applications
1 8 (2.61%) SAP Oil and Gas
2 3 (0.98%) Eagle PACE
3 2 (0.65%) Remedy AR System
Cloud Services
1 12 (3.92%) Mimecast
2 3 (0.98%) Office 365
3 1 (0.33%) IaaS
3 1 (0.33%) PaaS
3 1 (0.33%) SaaS
Communications & Networking
1 27 (8.82%) LAN
1 27 (8.82%) WAN
2 25 (8.17%) TCP/IP
3 22 (7.19%) VPN
4 14 (4.58%) Wireless
5 13 (4.25%) Internet
6 7 (2.29%) ATM
7 3 (0.98%) Broadband
7 3 (0.98%) Ethernet
7 3 (0.98%) Extranet
7 3 (0.98%) Remote Desktop
8 2 (0.65%) 3G
8 2 (0.65%) ADSL
8 2 (0.65%) DHCP
8 2 (0.65%) DNS
8 2 (0.65%) FTP
8 2 (0.65%) IP Telephony
8 2 (0.65%) Skype
9 1 (0.33%) IPX
9 1 (0.33%) VoIP
Database & Business Intelligence
1 9 (2.94%) Data Warehouse
2 5 (1.63%) SQL Server
3 2 (0.65%) BusinessObjects
3 2 (0.65%) QlikView
4 1 (0.33%) Big Data
4 1 (0.33%) Crystal Reports
4 1 (0.33%) IBM InfoSphere
4 1 (0.33%) Oracle BI EE
4 1 (0.33%) Oracle Exadata
4 1 (0.33%) SQL Server 2008
4 1 (0.33%) SQL Server Reporting Services
Development Applications
1 2 (0.65%) HP UFT
1 2 (0.65%) Yeoman
2 1 (0.33%) QARun
2 1 (0.33%) Selenium
2 1 (0.33%) Team Foundation Server
2 1 (0.33%) TestDirector
2 1 (0.33%) WinRunner
General
1 109 (35.62%) Finance
2 16 (5.23%) Banking
3 10 (3.27%) Legal
4 9 (2.94%) Telecoms
5 8 (2.61%) Electronics
5 8 (2.61%) Manufacturing
5 8 (2.61%) Marketing
6 7 (2.29%) Investment Banking
7 6 (1.96%) Retail
8 3 (0.98%) Billing
8 3 (0.98%) Publishing
9 2 (0.65%) Aerospace
9 2 (0.65%) Financial Institution
9 2 (0.65%) Front Office
9 2 (0.65%) General Ledger
10 1 (0.33%) Advertising
10 1 (0.33%) Automotive
10 1 (0.33%) German Language
10 1 (0.33%) Local Government
10 1 (0.33%) Retail Banking
Libraries, Frameworks & Software Standards
1 2 (0.65%) Software Packaging
1 2 (0.65%) Web Services
2 1 (0.33%) CSS
2 1 (0.33%) HTML
2 1 (0.33%) XML
Miscellaneous
1 26 (8.50%) Blackberry
2 13 (4.25%) AS400
3 12 (3.92%) Analytical Skills
4 10 (3.27%) Mathematics
5 9 (2.94%) NHS
6 8 (2.61%) Management Information System
6 8 (2.61%) Mobile Computing
6 8 (2.61%) Smartphone
7 7 (2.29%) Driving Licence
8 6 (1.96%) Data Centre
8 6 (1.96%) Smart Meter
9 4 (1.31%) Enterprise Software
10 2 (0.65%) Data Integration
10 2 (0.65%) Mobile App
10 2 (0.65%) Statistics
10 2 (0.65%) User Experience
11 1 (0.33%) CMDB
11 1 (0.33%) Data Extraction
11 1 (0.33%) Data Protection Act
11 1 (0.33%) PDA
Operating Systems
1 105 (34.31%) Windows
2 52 (16.99%) Windows 7
3 48 (15.69%) Windows XP
4 14 (4.58%) Windows Server 2008
5 13 (4.25%) Windows Server
6 10 (3.27%) Windows Server 2012
7 9 (2.94%) Windows 8
8 8 (2.61%) Windows 2000
9 5 (1.63%) Linux
9 5 (1.63%) Windows 10
10 4 (1.31%) Unix
10 4 (1.31%) Windows Server 2003
11 3 (0.98%) Apple iOS
11 3 (0.98%) Windows NT
12 1 (0.33%) NetWare
12 1 (0.33%) VMS
12 1 (0.33%) Windows 2000 Server
Processes & Methodologies
1 95 (31.05%) ITIL
2 51 (16.67%) Service Management
3 28 (9.15%) Incident Management
4 23 (7.52%) Agile Software Development
5 22 (7.19%) Business Analysis
5 22 (7.19%) Business Intelligence
6 19 (6.21%) Stakeholder Management
7 16 (5.23%) Coaching
7 16 (5.23%) ITIL V3
8 15 (4.90%) PRINCE2
8 15 (4.90%) Service Delivery
9 14 (4.58%) Change Management
9 14 (4.58%) Mentoring
9 14 (4.58%) Test Scripting
10 13 (4.25%) Waterfall
11 11 (3.59%) ITSM
11 11 (3.59%) Migration
12 10 (3.27%) Programme Management
13 9 (2.94%) Asset Management
13 9 (2.94%) User Acceptance Testing
Programming Languages
1 15 (4.90%) SQL
2 9 (2.94%) C
3 1 (0.33%) Java
3 1 (0.33%) VBA
Qualifications
1 14 (4.58%) Security Cleared
2 13 (4.25%) MCP
3 11 (3.59%) ITIL Certification
4 8 (2.61%) Microsoft Certification
5 7 (2.29%) ISEB
6 4 (1.31%) CCNA
6 4 (1.31%) Cisco Certification
6 4 (1.31%) MCSE
6 4 (1.31%) PRINCE2 Certification
6 4 (1.31%) SC Cleared
7 3 (0.98%) ISTQB
8 2 (0.65%) Degree
8 2 (0.65%) DV Cleared
8 2 (0.65%) ITIL Foundation Certificate
8 2 (0.65%) MCDST
8 2 (0.65%) MCSA
9 1 (0.33%) BPSS Clearance
9 1 (0.33%) HND
Quality Assurance & Compliance
1 38 (12.42%) SLA
2 5 (1.63%) QA
3 4 (1.31%) ISO 9000
4 3 (0.98%) Data Quality
4 3 (0.98%) FATCA
5 2 (0.65%) Sarbanes-Oxley
6 1 (0.33%) Disclosure Scotland
System Software
1 95 (31.05%) Active Directory
2 7 (2.29%) XenApp
3 6 (1.96%) Terminal Services
4 5 (1.63%) XenDesktop
5 3 (0.98%) Citrix Presentation Server
5 3 (0.98%) VMware Infrastructure
6 1 (0.33%) UAG
6 1 (0.33%) VMware ESX
Systems Management
1 9 (2.94%) Backup Exec
1 9 (2.94%) HP SIM
1 9 (2.94%) Symantec Endpoint Protection
2 8 (2.61%) DameWare
3 5 (1.63%) BMC Marimba
4 3 (0.98%) HP Quality Center
4 3 (0.98%) SCCM
5 2 (0.65%) ServiceCenter
6 1 (0.33%) WSUS
Vendors
1 95 (31.05%) Microsoft
2 22 (7.19%) HP
3 20 (6.54%) Cisco
4 19 (6.21%) Citrix
5 13 (4.25%) Lotus
6 11 (3.59%) SAP
7 10 (3.27%) IBM
8 9 (2.94%) Adobe
8 9 (2.94%) Avaya
8 9 (2.94%) Becrypt
8 9 (2.94%) Symantec
9 8 (2.61%) PeopleSoft
10 7 (2.29%) ServiceNow
11 5 (1.63%) BMC
11 5 (1.63%) Remedy
11 5 (1.63%) ThinPrint
12 3 (0.98%) Oracle
12 3 (0.98%) Tableau
12 3 (0.98%) Vermilion
12 3 (0.98%) VMware
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