The statistics below represent IT contracts advertised across the South East region that had Service Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 1 October 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
1 Oct 2016
Same period 2015 Same period 2014
Service Analyst
Rank 121 131 86
Rank change year-on-year
+10 -45
Contract jobs requiring a Service Analyst 147 143 192
As % of all contract IT jobs located in the South East 1.79% 1.45% 2.05%
As % of the Job Titles category 1.91% 1.53% 2.18%
Number of daily rates quoted 84 66 103
Median daily rate £205 £295 £175
Median daily rate % change year-on-year
-30.50% +68.57%
90% offered a daily rate of more than £120 £120 £110
10% offered a daily rate of more than £450 £425 £362
UK excluding London median daily rate £176 £275 £166
% change year-on-year
-36.00% +65.41%
Number of hourly rates quoted 35 40 39
Median hourly rate £14.00 £14.00 £13.00
Median hourly rate % change year-on-year
- +7.69%
90% offered a hourly rate of more than £10.75 £10.97 £12.00
10% offered a hourly rate of more than £16.40 £21.55 £17.00
UK excluding London median hourly rate £12.00 £13.23 £12.46
% change year-on-year
-9.26% +6.16%
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
7704 9351 8799
As % of all contract IT jobs located in the South East 93.76% 94.73% 93.97%
Number of daily rates quoted 4701 5621 4842
Median daily rate £400 £385 £350
Median daily rate % change year-on-year
+3.89% +10.00%
90% offered a daily rate of more than £225 £238 £205
10% offered a daily rate of more than £539 £500 £500
UK excluding London median daily rate £390 £380 £355
% change year-on-year
+2.63% +7.04%
Number of hourly rates quoted 379 438 469
Median hourly rate £17.50 £19.00 £16.00
Median hourly rate % change year-on-year
-7.89% +18.75%
90% offered a hourly rate of more than £11.25 £11.00 £11.00
10% offered a hourly rate of more than £45.00 £43.00 £42.50
UK excluding London median hourly rate £16.50 £17.33 £16.50
% change year-on-year
-4.78% +5.03%

Service Analyst
Jobs Demand Trend in the South East

The demand trend of IT contracts across the South East region that featured Service Analyst in the job title.

Service Analyst Jobs Demand Trend in the South East

Service Analyst
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Analyst across the South East region.

Service Analyst Daily Rate Trend in the South East

Service Analyst
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Analyst across the South East region over the 3 months to 1 October 2016.

Service Analyst Daily Rate Histogram in the South East

Service Analyst
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Analyst across the South East region.

Service Analyst Hourly Rate Trend in the South East

Service Analyst
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Analyst within the South East region over the 3 months to 1 October 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +37 41 £168 -49.81% 2
Hampshire +19 33 £323 -11.34% 5
Buckinghamshire +11 22 £140 -53.64% 2
Berkshire -7 16 £190 -24.75% 5
West Sussex +1 15 £244 +103.12%
Oxfordshire -10 11 £265 -32.48% 2
Kent +10 6 £318 +41.11% 1
East Sussex +2 4 £513 +327.08%
Middlesex - 2 £253 -
Service Analyst
England

Service Analyst Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 1 October 2016, Service Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region featuring Service Analyst in the job title.

1 113 (37.29%) ITIL
2 99 (32.67%) Windows
3 96 (31.68%) Finance
4 95 (31.35%) Microsoft
5 86 (28.38%) Active Directory
6 84 (27.72%) MS Office
7 48 (15.84%) Windows 7
8 47 (15.51%) Service Management
9 41 (13.53%) SLA
10 36 (11.88%) MS Excel
11 28 (9.24%) Windows XP
12 27 (8.91%) Incident Management
12 27 (8.91%) Analytical Skills
13 26 (8.58%) Stakeholder Management
14 25 (8.25%) MS Exchange
15 24 (7.92%) Business Analysis
16 23 (7.59%) Security Cleared
17 22 (7.26%) Agile Software Development
17 22 (7.26%) Service Delivery
18 21 (6.93%) ITSM
19 19 (6.27%) ITIL V3
20 18 (5.94%) Telecoms
20 18 (5.94%) LAN
21 17 (5.61%) HP
21 17 (5.61%) Citrix
22 16 (5.28%) ServiceNow
22 16 (5.28%) Test Scripting
22 16 (5.28%) Banking
22 16 (5.28%) Programme Management
23 15 (4.95%) TCP/IP

Service Analyst Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 25 (8.25%) MS Exchange
2 11 (3.63%) SharePoint
3 6 (1.98%) Exchange Server 2010
4 5 (1.65%) Blackberry Enterprise Server
4 5 (1.65%) Exchange Server 2007
4 5 (1.65%) SharePoint 2013
5 4 (1.32%) IBM Notes
6 3 (0.99%) Skype for Business
7 2 (0.66%) Exchange Server 2003
7 2 (0.66%) IIS
8 1 (0.33%) Exchange Server 2013
8 1 (0.33%) SAS
8 1 (0.33%) SharePoint 2010
8 1 (0.33%) WebSphere
Applications
1 84 (27.72%) MS Office
2 36 (11.88%) MS Excel
3 6 (1.98%) MS Visio
4 5 (1.65%) MS PowerPoint
5 4 (1.32%) MS Project
6 2 (0.66%) Acrobat
Business Applications
1 7 (2.31%) SAP Oil and Gas
2 2 (0.66%) Remedy AR System
3 1 (0.33%) Remedy ITSM
Cloud Services
1 12 (3.96%) Office 365
2 3 (0.99%) Mimecast
3 2 (0.66%) PaaS
4 1 (0.33%) IaaS
4 1 (0.33%) OneDrive
4 1 (0.33%) SaaS
Communications & Networking
1 18 (5.94%) LAN
2 15 (4.95%) TCP/IP
3 13 (4.29%) WAN
4 10 (3.30%) VPN
5 9 (2.97%) Internet
6 7 (2.31%) Wireless
7 5 (1.65%) DHCP
7 5 (1.65%) DNS
8 4 (1.32%) ATM
8 4 (1.32%) Ethernet
8 4 (1.32%) Wi-Fi
9 3 (0.99%) Broadband
9 3 (0.99%) Intranet
9 3 (0.99%) Skype
10 2 (0.66%) 3G
10 2 (0.66%) ADSL
10 2 (0.66%) MVNO
11 1 (0.33%) MPLS
11 1 (0.33%) NGN
11 1 (0.33%) VoIP
Database & Business Intelligence
1 6 (1.98%) SQL Server
2 5 (1.65%) Data Warehouse
3 3 (0.99%) BusinessObjects
4 1 (0.33%) MySQL
4 1 (0.33%) SAP BI
4 1 (0.33%) SQL Server 2008
Development Applications
1 10 (3.30%) JIRA
2 3 (0.99%) Rational DOORS
2 3 (0.99%) Team Foundation Server
3 1 (0.33%) HP UFT
3 1 (0.33%) MSI
3 1 (0.33%) QARun
3 1 (0.33%) TestComplete
3 1 (0.33%) TestDirector
3 1 (0.33%) WinRunner
General
1 96 (31.68%) Finance
2 18 (5.94%) Telecoms
3 16 (5.28%) Banking
4 11 (3.63%) Retail
5 9 (2.97%) Marketing
6 7 (2.31%) Electronics
6 7 (2.31%) Manufacturing
7 6 (1.98%) Legal
8 2 (0.66%) Automotive
8 2 (0.66%) Billing
8 2 (0.66%) Publishing
9 1 (0.33%) Back Office
9 1 (0.33%) General Ledger
9 1 (0.33%) German Language
9 1 (0.33%) Investment Banking
9 1 (0.33%) Local Government
Libraries, Frameworks & Software Standards
1 6 (1.98%) Web Services
2 2 (0.66%) .NET
3 1 (0.33%) AngularJS
3 1 (0.33%) CSS
3 1 (0.33%) HTML
3 1 (0.33%) Java EE
3 1 (0.33%) JSP
3 1 (0.33%) Twitter Bootstrap
3 1 (0.33%) WebSphere MQ
3 1 (0.33%) XML
3 1 (0.33%) XSLT
Miscellaneous
1 27 (8.91%) Analytical Skills
2 12 (3.96%) Blackberry
3 9 (2.97%) Smart Meter
4 7 (2.31%) Driving Licence
4 7 (2.31%) Enterprise Software
4 7 (2.31%) Management Information System
5 5 (1.65%) Data Centre
6 4 (1.32%) AS400
6 4 (1.32%) Mathematics
7 3 (0.99%) User Experience
8 2 (0.66%) NHS
9 1 (0.33%) Clustering
9 1 (0.33%) Computer Science
9 1 (0.33%) Credit Risk
9 1 (0.33%) Data Integration
9 1 (0.33%) Data Protection Act
9 1 (0.33%) e-Learning
9 1 (0.33%) EPoS
9 1 (0.33%) Fintech
9 1 (0.33%) FMCG
Operating Systems
1 99 (32.67%) Windows
2 48 (15.84%) Windows 7
3 28 (9.24%) Windows XP
4 13 (4.29%) Windows 8
5 11 (3.63%) Windows Server
6 9 (2.97%) Windows Server 2008
7 8 (2.64%) Windows 10
8 5 (1.65%) Windows Server 2012
9 4 (1.32%) Unix
9 4 (1.32%) Windows 2000
9 4 (1.32%) Windows NT
9 4 (1.32%) Windows Server 2003
10 1 (0.33%) Android
10 1 (0.33%) Apple iOS
10 1 (0.33%) Linux
10 1 (0.33%) Mac OS
10 1 (0.33%) VMS
Processes & Methodologies
1 113 (37.29%) ITIL
2 47 (15.51%) Service Management
3 27 (8.91%) Incident Management
4 26 (8.58%) Stakeholder Management
5 24 (7.92%) Business Analysis
6 22 (7.26%) Agile Software Development
6 22 (7.26%) Service Delivery
7 21 (6.93%) ITSM
8 19 (6.27%) ITIL V3
9 16 (5.28%) Programme Management
9 16 (5.28%) Test Scripting
10 12 (3.96%) Use Case
11 11 (3.63%) Business Intelligence
12 10 (3.30%) PRINCE2
13 9 (2.97%) User Acceptance Testing
13 9 (2.97%) Waterfall
14 8 (2.64%) Process Improvement
15 7 (2.31%) Coaching
15 7 (2.31%) Continuous Improvement
15 7 (2.31%) Digital Marketing
Programming Languages
1 12 (3.96%) SQL
2 5 (1.65%) C
3 3 (0.99%) Java
4 1 (0.33%) JavaScript
Qualifications
1 23 (7.59%) Security Cleared
2 13 (4.29%) ITIL Certification
3 12 (3.96%) Microsoft Certification
3 12 (3.96%) SC Cleared
4 9 (2.97%) MCP
5 6 (1.98%) ISEB
5 6 (1.98%) ITIL Foundation Certificate
6 5 (1.65%) DV Cleared
7 4 (1.32%) Degree
7 4 (1.32%) MCDST
8 3 (0.99%) A+ Certification
8 3 (0.99%) ISTQB
8 3 (0.99%) MCSE
8 3 (0.99%) PRINCE2 Certification
9 2 (0.66%) MOS
10 1 (0.33%) BPSS Clearance
10 1 (0.33%) CIMA
10 1 (0.33%) ECDL
10 1 (0.33%) IIBA
10 1 (0.33%) MCTS
Quality Assurance & Compliance
1 41 (13.53%) SLA
2 6 (1.98%) Solvency II
3 5 (1.65%) QA
4 4 (1.32%) Data Quality
4 4 (1.32%) Sarbanes-Oxley
5 1 (0.33%) COBIT
5 1 (0.33%) Disclosure Scotland
5 1 (0.33%) MiFID
System Software
1 86 (28.38%) Active Directory
2 7 (2.31%) XenApp
3 3 (0.99%) Terminal Services
4 2 (0.66%) Citrix Presentation Server
4 2 (0.66%) XenDesktop
5 1 (0.33%) Firmware
5 1 (0.33%) Microsoft App-V
5 1 (0.33%) UAG
5 1 (0.33%) Virtual Machines
5 1 (0.33%) vSphere
Systems Management
1 5 (1.65%) SCCM
2 4 (1.32%) HP Quality Center
3 3 (0.99%) Backup Exec
3 3 (0.99%) HP SIM
3 3 (0.99%) Symantec Endpoint Protection
4 2 (0.66%) BMC Marimba
4 2 (0.66%) DameWare
4 2 (0.66%) OVSD
4 2 (0.66%) WSUS
5 1 (0.33%) EdgeSight
5 1 (0.33%) SafeCom
5 1 (0.33%) SCSM
5 1 (0.33%) ServiceCenter
5 1 (0.33%) Tivoli Storage Manager
Vendors
1 95 (31.35%) Microsoft
2 17 (5.61%) Citrix
2 17 (5.61%) HP
3 16 (5.28%) ServiceNow
4 10 (3.30%) Cisco
4 10 (3.30%) SAP
5 7 (2.31%) Remedy
6 6 (1.98%) VMware
7 4 (1.32%) Apple
7 4 (1.32%) Avaya
7 4 (1.32%) Lotus
8 3 (0.99%) Adobe
8 3 (0.99%) Becrypt
8 3 (0.99%) IBM
8 3 (0.99%) Rally
8 3 (0.99%) Symantec
9 2 (0.66%) Aveksa
9 2 (0.66%) BMC
9 2 (0.66%) PeopleSoft
9 2 (0.66%) Virgin Media
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