The first table below looks at the demand for the Service Desk Analyst role in IT contracts advertised for the Kent region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Analyst in their job title over the 3 months to 10 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Kent region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
10 Jul 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 40 39 31
Rank change year-on-year
-1 -8
Contract jobs requiring a Service Desk Analyst 1 1 6
As % of all contract IT jobs located in Kent 0.41% 0.36% 2.36%
As % of the Job Titles category 0.42% 0.39% 2.50%
Number of daily rates quoted 0 0 2
Average daily rate
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- - £131
UK excluding London average daily rate £125 £112 £110
% change year-on-year
+11.73% +1.70%
Number of hourly rates quoted 1 0 3
Average hourly rate £17.50 - £10.00
UK excluding London average hourly rate £14.50 £12.50 £13.00
% change year-on-year
+16.00% -3.84%
Job Titles Category
Kent
Contract IT job ads with a match in the
Job Titles category
236 259 240
As % of all contract IT jobs located in Kent 97.52% 92.50% 94.49%
Number of daily rates quoted 152 137 122
Average daily rate £350 £350 £325
Average daily rate % change year-on-year
- +7.69%
90% offered a daily rate of more than £140 £150 £203
10% offered a daily rate of more than £475 £475 £450
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 6 26 28
Average hourly rate £17.50 £16.00 £10.60
Average hourly rate % change year-on-year
+9.37% +50.94%
90% offered a hourly rate of more than £12.50 £11.50 £9.50
10% offered a hourly rate of more than £47.00 £31.31 £27.50
UK excluding London average hourly rate £16.50 £17.35 £18.00
% change year-on-year
-4.89% -3.61%
Service Desk Analyst
South East

Service Desk Analyst
Jobs Demand Trend in Kent

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Analyst in the job title across the Kent region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Kent

Service Desk Analyst
Daily Rate Trend in Kent

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the Kent region.

Service Desk Analyst Daily Rate Trend in Kent

Service Desk Analyst
Hourly Rate Trend in Kent

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the Kent region.

Service Desk Analyst Hourly Rate Trend in Kent

Service Desk Analyst
Contract Job Locations in Kent

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Desk Analyst within the Kent region over the 3 months to 10 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tunbridge Wells - - - -
Service Desk Analyst
South East

Service Desk Analyst
Top 30 Related IT Skills in Kent

For the 6 months to 10 July 2014, IT contractor jobs across the Kent region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title.

1 7 (87.50%) MS Office
1 7 (87.50%) Windows
1 7 (87.50%) Active Directory
2 6 (75.00%) SharePoint
3 4 (50.00%) Windows XP
3 4 (50.00%) ITIL
3 4 (50.00%) ITIL Certification
4 3 (37.50%) SLA
4 3 (37.50%) Microsoft
4 3 (37.50%) MS Exchange
4 3 (37.50%) Windows 8
5 2 (25.00%) Windows 7
5 2 (25.00%) Exchange Server 2010
5 2 (25.00%) Wireless
5 2 (25.00%) SCCM
5 2 (25.00%) Mitel
5 2 (25.00%) LAN
5 2 (25.00%) PBX
5 2 (25.00%) WAN
5 2 (25.00%) VPN
5 2 (25.00%) Cisco
6 1 (12.50%) CCNA
6 1 (12.50%) NHS
6 1 (12.50%) Cisco Certification
6 1 (12.50%) Microsoft Certification
6 1 (12.50%) MCSE
6 1 (12.50%) MCITP
6 1 (12.50%) Exchange Server 2000
6 1 (12.50%) Problem Management
6 1 (12.50%) Windows 2000 Server

Service Desk Analyst
Top Related IT Skills in Kent by Category

For the 6 months to 10 July 2014, IT contractor jobs across the Kent region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (75.00%) SharePoint
2 3 (37.50%) MS Exchange
3 2 (25.00%) Exchange Server 2010
4 1 (12.50%) Exchange Server 2000
Applications
1 7 (87.50%) MS Office
Communications & Networking
1 2 (25.00%) LAN
1 2 (25.00%) PBX
1 2 (25.00%) WAN
1 2 (25.00%) VPN
1 2 (25.00%) Wireless
Miscellaneous
1 1 (12.50%) NHS
Operating Systems
1 7 (87.50%) Windows
2 4 (50.00%) Windows XP
3 3 (37.50%) Windows 8
4 2 (25.00%) Windows 7
5 1 (12.50%) Windows 2000 Server
Processes & Methodologies
1 4 (50.00%) ITIL
2 1 (12.50%) Problem Management
Qualifications
1 4 (50.00%) ITIL Certification
2 1 (12.50%) MCITP
2 1 (12.50%) MCSE
2 1 (12.50%) CCNA
2 1 (12.50%) Cisco Certification
2 1 (12.50%) Microsoft Certification
Quality Assurance & Compliance
1 3 (37.50%) SLA
System Software
1 7 (87.50%) Active Directory
Systems Management
1 2 (25.00%) SCCM
Vendors
1 3 (37.50%) Microsoft
2 2 (25.00%) Mitel
2 2 (25.00%) Cisco