The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Kent region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 27 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Jan 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 104 89 74
Rank change year-on-year
-15 -15
Permanent jobs requiring a Service Desk Analyst 3 13 5
As % of all permanent IT jobs located in Kent 0.28% 1.17% 0.70%
As % of the Job Titles category 0.29% 1.23% 0.72%
Number of salaries quoted 3 12 5
Average salary £22,500 £23,250 £23,000
Average salary % change year-on-year
-3.22% +1.08%
90% offered a salary of more than £21,300 £23,000 £22,500
10% offered a salary of more than £24,500 £31,850 £25,700
UK excluding London average salary £22,000 £22,000 £22,000
Service Desk Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Kent region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Kent
Permanent IT job ads with a match in the
Job Titles category
1048 1053 699
As % of all permanent IT jobs located in Kent 96.32% 94.78% 97.63%
Number of salaries quoted 943 913 604
Average salary £40,000 £42,500 £41,000
Average salary % change year-on-year
-5.88% +3.65%
90% offered a salary of more than £24,000 £24,000 £26,500
10% offered a salary of more than £57,500 £55,000 £56,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Analyst
Jobs Demand Trend in Kent

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Kent region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Kent

Service Desk Analyst
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Kent region.

Service Desk Analyst Salary Trend in Kent

Service Desk Analyst
Job Locations in Kent

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the Kent region over the 3 months to 27 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chatham - 1 £21,000 - 2
Service Desk Analyst
South East

Service Desk Analyst
Top 27 Related IT Skills in Kent

For the 6 months to 27 January 2015, IT jobs across the Kent region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 4 (100.00%) MS Office
2 3 (75.00%) Active Directory
2 3 (75.00%) Windows
2 3 (75.00%) SLA
3 2 (50.00%) Microsoft
3 2 (50.00%) MS Excel
3 2 (50.00%) MS Exchange
3 2 (50.00%) ITIL
3 2 (50.00%) Windows Vista
3 2 (50.00%) Problem Management
3 2 (50.00%) Windows 8
3 2 (50.00%) Finance
3 2 (50.00%) Advertising
4 1 (25.00%) MS PowerPoint
4 1 (25.00%) MCITP
4 1 (25.00%) Incident Management
4 1 (25.00%) Exchange Server 2000
4 1 (25.00%) Mobile Computing
4 1 (25.00%) Analytical Skills
4 1 (25.00%) Windows 2000 Server
4 1 (25.00%) Service Management
4 1 (25.00%) ITSM
4 1 (25.00%) Citrix
4 1 (25.00%) Cisco Certification
4 1 (25.00%) Microsoft Certification
4 1 (25.00%) MCSE
4 1 (25.00%) CCNA

Service Desk Analyst
Top Related IT Skills in Kent by Category

For the 6 months to 27 January 2015, IT jobs across the Kent region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (50.00%) MS Exchange
2 1 (25.00%) Exchange Server 2000
Applications
1 4 (100.00%) MS Office
2 2 (50.00%) MS Excel
3 1 (25.00%) MS PowerPoint
General
1 2 (50.00%) Finance
1 2 (50.00%) Advertising
Miscellaneous
1 1 (25.00%) Mobile Computing
1 1 (25.00%) Analytical Skills
Operating Systems
1 3 (75.00%) Windows
2 2 (50.00%) Windows Vista
2 2 (50.00%) Windows 8
3 1 (25.00%) Windows 2000 Server
Processes & Methodologies
1 2 (50.00%) ITIL
1 2 (50.00%) Problem Management
2 1 (25.00%) Service Management
2 1 (25.00%) ITSM
2 1 (25.00%) Incident Management
Qualifications
1 1 (25.00%) MCSE
1 1 (25.00%) CCNA
1 1 (25.00%) Cisco Certification
1 1 (25.00%) Microsoft Certification
1 1 (25.00%) MCITP
Quality Assurance & Compliance
1 3 (75.00%) SLA
System Software
1 3 (75.00%) Active Directory
Vendors
1 2 (50.00%) Microsoft
2 1 (25.00%) Citrix
Chatham, Kent
JNC Recruitment
Salary: Up to £22,000 per annum
Posted: 6 days ago