The statistics below represent IT jobs advertised across the Kent region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 10 December 2016 with a comparison to same period over 2 years.

3 months to
10 Dec 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 77 71 110
Rank change year-on-year
-6 +39
Permanent jobs requiring a Service Desk Analyst 9 26 2
As % of all permanent IT jobs located in Kent 1.13% 2.37% 0.17%
As % of the Job Titles category 1.15% 2.41% 0.17%
Number of salaries quoted 7 23 2
Median salary £21,750 £21,000 £25,000
Median salary % change year-on-year
+3.57% -16.00%
90% offered a salary of more than £21,500 £18,000 £23,000
10% offered a salary of more than £22,650 £24,800 £27,000
UK excluding London median salary £22,000 £21,000 £21,500
% change year-on-year
+4.76% -2.32%
Service Desk Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Kent region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Kent
Permanent IT job ads with a match in the
Job Titles category
780 1080 1169
As % of all permanent IT jobs located in Kent 98.11% 98.36% 97.34%
Number of salaries quoted 674 962 1030
Median salary £45,000 £38,500 £40,000
Median salary % change year-on-year
+16.88% -3.75%
90% offered a salary of more than £25,000 £23,750 £24,000
10% offered a salary of more than £57,500 £57,500 £57,500
UK excluding London median salary £41,500 £41,000 £40,000
% change year-on-year
+1.21% +2.50%

Service Desk Analyst
Jobs Demand Trend in Kent

The demand trend of job ads across the Kent region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Kent

Service Desk Analyst
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Kent region.

Service Desk Analyst Salary Trend in Kent

Service Desk Analyst
Job Locations in Kent

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the Kent region over the 3 months to 10 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chatham -7 2 - - 1
Folkestone +4 1 £24,000 -
Service Desk Analyst
South East

Service Desk Analyst Skill Set
Top 22 Related IT Skills in Kent

For the 6 months to 10 December 2016, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Kent region featuring Service Desk Analyst in the job title.

1 7 (58.33%) Microsoft
1 7 (58.33%) Remedy
2 6 (50.00%) Finance
3 5 (41.67%) Incident Management
4 4 (33.33%) Active Directory
4 4 (33.33%) MS Office
4 4 (33.33%) Windows
5 3 (25.00%) MS Excel
5 3 (25.00%) Windows XP
5 3 (25.00%) MS Visio
5 3 (25.00%) MS PowerPoint
5 3 (25.00%) Windows Vista
5 3 (25.00%) LANDesk
5 3 (25.00%) Analytical Skills
6 2 (16.67%) SLA
7 1 (8.33%) ITIL
7 1 (8.33%) Management Information System
7 1 (8.33%) Continuous Improvement
7 1 (8.33%) Service Desk Management
7 1 (8.33%) Problem Management
7 1 (8.33%) JIRA
7 1 (8.33%) Statistics

Service Desk Analyst Skill Set
Top Related IT Skills in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 4 (33.33%) MS Office
2 3 (25.00%) MS Excel
2 3 (25.00%) MS PowerPoint
2 3 (25.00%) MS Visio
Development Applications
1 1 (8.33%) JIRA
General
1 6 (50.00%) Finance
Miscellaneous
1 3 (25.00%) Analytical Skills
2 1 (8.33%) Management Information System
2 1 (8.33%) Statistics
Operating Systems
1 4 (33.33%) Windows
2 3 (25.00%) Windows Vista
2 3 (25.00%) Windows XP
Processes & Methodologies
1 5 (41.67%) Incident Management
2 1 (8.33%) Continuous Improvement
2 1 (8.33%) ITIL
2 1 (8.33%) Problem Management
2 1 (8.33%) Service Desk Management
Quality Assurance & Compliance
1 2 (16.67%) SLA
System Software
1 4 (33.33%) Active Directory
Vendors
1 7 (58.33%) Microsoft
1 7 (58.33%) Remedy
2 3 (25.00%) LANDesk
Chatham, Kent
Devonshire Hayes Recruitment Specialists Ltd
Salary: From £23,000 to £26,000 per annum
Posted: 3 days ago