The first table below looks at the demand for the Service Desk Analyst role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Analyst in their job title over the 3 months to 22 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South East region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Jul 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 149 156 156
Rank change year-on-year
+7 0
Contract jobs requiring a Service Desk Analyst 91 78 86
As % of all contract IT jobs located in the South East 1.02% 0.93% 0.87%
As % of the Job Titles category 1.11% 1.00% 0.96%
Number of daily rates quoted 33 16 21
Average daily rate
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of your Daily Rate
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£115 £131 £110
Average daily rate % change year-on-year
-12.38% +19.31%
90% offered a daily rate of more than £100 £108 £100
10% offered a daily rate of more than £179 £146 £165
UK excluding London average daily rate £125 £113 £110
% change year-on-year
+11.11% +2.27%
Number of hourly rates quoted 33 54 37
Average hourly rate £14.50 £13.38 £13.00
Average hourly rate % change year-on-year
+8.41% +2.88%
90% offered a hourly rate of more than £8.50 £11.15 £9.76
10% offered a hourly rate of more than £17.50 £17.00 £16.00
UK excluding London average hourly rate £14.00 £13.00 £13.00
% change year-on-year
+7.69% -
Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
8210 7777 9000
As % of all contract IT jobs located in the South East 91.97% 92.63% 91.24%
Number of daily rates quoted 4458 3995 4079
Average daily rate £350 £358 £350
Average daily rate % change year-on-year
-2.09% +2.14%
90% offered a daily rate of more than £213 £200 £225
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 406 560 642
Average hourly rate £16.48 £17.03 £18.63
Average hourly rate % change year-on-year
-3.22% -8.56%
90% offered a hourly rate of more than £11.00 £12.00 £11.00
10% offered a hourly rate of more than £40.00 £37.50 £42.50
UK excluding London average hourly rate £16.25 £17.00 £18.00
% change year-on-year
-4.41% -5.55%
Service Desk Analyst
England

Service Desk Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in the South East

Service Desk Analyst
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the South East region.

Service Desk Analyst Daily Rate Trend in the South East

Service Desk Analyst
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the South East region.

Service Desk Analyst Hourly Rate Trend in the South East

Service Desk Analyst
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Desk Analyst across the South East region over the 3 months to 22 July 2014.

Service Desk Analyst Hourly Rate Histogram in the South East

Service Desk Analyst
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Desk Analyst within the South East region over the 3 months to 22 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +5 24 £150 +7.14% 3
Buckinghamshire -14 17 £137 - 2
East Sussex - 14 £100 -
Oxfordshire +4 10 £175 -
Hampshire -17 9 £105 -20.00% 1
Surrey -3 8 £120 +23.07% 3
West Sussex +2 2 - -
Kent -1 1 - - 1
Service Desk Analyst
England

Service Desk Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 22 July 2014, IT contractor jobs across the South East region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title.

1 105 (62.13%) Windows
2 70 (41.42%) Active Directory
3 69 (40.83%) ITIL
4 61 (36.09%) Windows 7
5 55 (32.54%) MS Office
6 46 (27.22%) Microsoft
7 43 (25.44%) Windows XP
8 32 (18.93%) MS Exchange
9 31 (18.34%) MS Excel
10 27 (15.98%) Citrix
11 25 (14.79%) SLA
12 24 (14.20%) Blackberry
13 19 (11.24%) Windows Server 2008
14 18 (10.65%) Incident Management
14 18 (10.65%) Service Management
15 17 (10.06%) ITSM
15 17 (10.06%) LAN
15 17 (10.06%) WAN
16 15 (8.88%) Blackberry Enterprise Server
17 14 (8.28%) Finance
18 13 (7.69%) Microsoft Certification
19 12 (7.10%) VPN
20 10 (5.92%) Telecoms
20 10 (5.92%) HP
20 10 (5.92%) VoIP
20 10 (5.92%) SCCM
21 9 (5.33%) Exchange Server 2010
21 9 (5.33%) CCNA
21 9 (5.33%) Cisco Certification
22 8 (4.73%) Remedy

Service Desk Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 22 July 2014, IT contractor jobs across the South East region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 32 (18.93%) MS Exchange
2 15 (8.88%) Blackberry Enterprise Server
3 9 (5.33%) Exchange Server 2010
4 6 (3.55%) Exchange Server 2003
4 6 (3.55%) IBM Notes
5 4 (2.37%) SharePoint
5 4 (2.37%) Lync
6 3 (1.78%) Exchange Server 2007
7 2 (1.18%) Lotus Domino
8 1 (0.59%) SharePoint 2010
8 1 (0.59%) Exchange Server 2000
8 1 (0.59%) CMS
Applications
1 55 (32.54%) MS Office
2 31 (18.34%) MS Excel
3 6 (3.55%) MS PowerPoint
Business Applications
1 6 (3.55%) Remedy ITSM
Cloud Services
1 2 (1.18%) Google Apps
Communications & Networking
1 17 (10.06%) LAN
1 17 (10.06%) WAN
2 12 (7.10%) VPN
3 10 (5.92%) VoIP
4 8 (4.73%) TCP/IP
5 5 (2.96%) DNS
5 5 (2.96%) Wi-Fi
6 3 (1.78%) Unified Communications
7 2 (1.18%) Internet
7 2 (1.18%) Broadband
7 2 (1.18%) DHCP
8 1 (0.59%) FTP
8 1 (0.59%) HTTP
8 1 (0.59%) SMTP
8 1 (0.59%) PBX
8 1 (0.59%) 3G
8 1 (0.59%) IP Telephony
8 1 (0.59%) SSH
8 1 (0.59%) Wireless
8 1 (0.59%) Firewall
Database & Business Intelligence
1 1 (0.59%) SQL Server 2008
1 1 (0.59%) Oracle Reports
1 1 (0.59%) SQL Server
1 1 (0.59%) SQL Server 2000
1 1 (0.59%) SQL Server 2005
General
1 14 (8.28%) Finance
2 10 (5.92%) Telecoms
3 4 (2.37%) Legal
3 4 (2.37%) Banking
4 3 (1.78%) Marketing
5 2 (1.18%) Advertising
5 2 (1.18%) Retail
6 1 (0.59%) French Language
6 1 (0.59%) German Language
6 1 (0.59%) Law
6 1 (0.59%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 3 (1.78%) SOAP
2 2 (1.18%) Software Packaging
Miscellaneous
1 24 (14.20%) Blackberry
2 7 (4.14%) Management Information System
3 5 (2.96%) NHS
3 5 (2.96%) Replication
4 4 (2.37%) Mathematics
5 3 (1.78%) Mobile App
5 3 (1.78%) Fat Client
5 3 (1.78%) Thin Client
5 3 (1.78%) PDA
6 2 (1.18%) Client/Server
6 2 (1.18%) iPhone
Operating Systems
1 105 (62.13%) Windows
2 61 (36.09%) Windows 7
3 43 (25.44%) Windows XP
4 19 (11.24%) Windows Server 2008
5 8 (4.73%) Windows Server 2003
6 6 (3.55%) Windows 2000
7 4 (2.37%) UNIX
7 4 (2.37%) Linux
8 3 (1.78%) Windows 8
8 3 (1.78%) Red Hat Enterprise Linux
8 3 (1.78%) Solaris
8 3 (1.78%) Mac OS X
8 3 (1.78%) Windows Vista
9 2 (1.18%) Apple iOS
10 1 (0.59%) Windows Server 2012
10 1 (0.59%) Windows 2000 Server
10 1 (0.59%) Mac OS
Processes & Methodologies
1 69 (40.83%) ITIL
2 18 (10.65%) Incident Management
2 18 (10.65%) Service Management
3 17 (10.06%) ITSM
4 8 (4.73%) Software Distribution
5 7 (4.14%) Mobile Device Management
6 5 (2.96%) Problem Management
6 5 (2.96%) ERP
7 4 (2.37%) Time Management
7 4 (2.37%) Project Planning
8 3 (1.78%) ITIL V2
8 3 (1.78%) CRM
8 3 (1.78%) Workflow
8 3 (1.78%) Data Security
9 2 (1.18%) Migration
9 2 (1.18%) Workflow Management
9 2 (1.18%) IT Governance
9 2 (1.18%) Investment Management
10 1 (0.59%) Change Control
10 1 (0.59%) Network Management
Programming Languages
1 5 (2.96%) SQL
2 4 (2.37%) C
3 3 (1.78%) Java
3 3 (1.78%) Perl
Qualifications
1 13 (7.69%) Microsoft Certification
2 9 (5.33%) CCNA
2 9 (5.33%) Cisco Certification
3 8 (4.73%) MCP
4 7 (4.14%) ITIL Certification
5 6 (3.55%) Degree
5 6 (3.55%) Security Cleared
6 5 (2.96%) MCSA
7 4 (2.37%) DV Cleared
8 3 (1.78%) HNC
8 3 (1.78%) RHCE
8 3 (1.78%) JNCIA
9 2 (1.18%) CCA
9 2 (1.18%) Citrix Certification
9 2 (1.18%) MCSE
9 2 (1.18%) SC Cleared
10 1 (0.59%) A+ Certification
10 1 (0.59%) CCNP
10 1 (0.59%) MCDST
10 1 (0.59%) MCITP
Quality Assurance & Compliance
1 25 (14.79%) SLA
2 2 (1.18%) COBIT
System Software
1 70 (41.42%) Active Directory
2 3 (1.78%) NFS
3 2 (1.18%) Terminal Services
3 2 (1.18%) XenApp
4 1 (0.59%) XenServer
4 1 (0.59%) XenDesktop
4 1 (0.59%) Citrix Presentation Server
Systems Management
1 10 (5.92%) SCCM
2 5 (2.96%) SCOM
3 4 (2.37%) OVSD
4 2 (1.18%) OpenView
5 1 (0.59%) Unicenter
5 1 (0.59%) Backup Exec
5 1 (0.59%) DameWare
Vendors
1 46 (27.22%) Microsoft
2 27 (15.98%) Citrix
3 10 (5.92%) HP
4 8 (4.73%) Remedy
5 7 (4.14%) MobileIron
6 6 (3.55%) McAfee
6 6 (3.55%) Lotus
6 6 (3.55%) CheckPoint
6 6 (3.55%) Cisco
7 5 (2.96%) Symantec
8 4 (2.37%) Avaya
8 4 (2.37%) ServiceNow
9 3 (1.78%) SAP
9 3 (1.78%) Juniper
9 3 (1.78%) Red Hat
9 3 (1.78%) Sun
9 3 (1.78%) Redknee
9 3 (1.78%) Google
10 2 (1.18%) BMC
11 1 (0.59%) Oracle
Buckinghamshire
Experis Ltd
Rate: £16.00 - £16.28 per hour
Posted: 5 days ago
Kent
Interquest - Sand Resources
Rate: £8 - £8.50 per hour
Posted: 6 days ago