The table below looks at the statistics for the Service Desk Analyst role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Analyst in their job title over the 3 months to 10 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
10 Feb 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 157 175 177
Rank change year-on-year
+18 +2
Contract jobs requiring a Service Desk Analyst 89 88 66
As % of all contract IT jobs located in the South East 1.04% 0.92% 0.77%
As % of the Job Titles category 1.11% 0.98% 0.83%
Number of daily rates quoted 37 36 17
Average daily rate £150 £138 £130
Average daily rate % change year-on-year
+9.09% +5.76%
90% offered a daily rate of more than £110 £110 £108
10% offered a daily rate of more than £268 £173 £168
UK excluding London average daily rate £130 £125 £100
% change year-on-year
+4.00% +25.00%
Number of hourly rates quoted 24 35 26
Average hourly rate £13.17 £12.00 £14.00
Average hourly rate % change year-on-year
+9.70% -14.28%
90% offered a hourly rate of more than £11.50 £9.00 £12.00
10% offered a hourly rate of more than £16.22 £18.50 £18.25
UK excluding London average hourly rate £12.70 £12.45 £12.50
% change year-on-year
+2.04% -0.44%
Service Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
8053 8945 7991
As % of all contract IT jobs located in the South East 94.06% 93.74% 93.40%
Number of daily rates quoted 4857 4786 4155
Average daily rate £385 £375 £365
Average daily rate % change year-on-year
+2.66% +2.73%
90% offered a daily rate of more than £240 £225 £220
10% offered a daily rate of more than £525 £500 £500
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 407 436 470
Average hourly rate £17.50 £17.40 £16.50
Average hourly rate % change year-on-year
+0.57% +5.45%
90% offered a hourly rate of more than £11.50 £11.00 £11.72
10% offered a hourly rate of more than £55.00 £40.00 £40.00
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

Service Desk Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in the South East

Service Desk Analyst
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the South East region.

Service Desk Analyst Daily Rate Trend in the South East

Service Desk Analyst
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Desk Analyst across the South East region over the 3 months to 10 February 2016.

Service Desk Analyst Daily Rate Histogram in the South East

Service Desk Analyst
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the South East region.

Service Desk Analyst Hourly Rate Trend in the South East

Service Desk Analyst
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Desk Analyst across the South East region over the 3 months to 10 February 2016.

Service Desk Analyst Hourly Rate Histogram in the South East

Service Desk Analyst
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Desk Analyst within the South East region over the 3 months to 10 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire +5 21 £225 +39.53% 2
Oxfordshire +17 18 £126 -22.30% 2
Buckinghamshire +10 14 £140 -0.70% 4
Surrey -4 11 £210 +50.00% 5
West Sussex +8 10 £244 +77.27% 3
Kent -7 8 £150 +20.00%
East Sussex +12 6 - -
Berkshire 0 5 £190 +72.72% 1
Service Desk Analyst
England

Service Desk Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 10 February 2016, IT contractor jobs across the South East region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title.

1 108 (62.43%) Windows
2 86 (49.71%) Microsoft
3 83 (47.98%) Active Directory
4 70 (40.46%) MS Office
5 69 (39.88%) ITIL
6 66 (38.15%) Windows 7
7 37 (21.39%) Windows XP
8 31 (17.92%) SLA
9 27 (15.61%) Service Management
10 26 (15.03%) Incident Management
10 26 (15.03%) MS Exchange
10 26 (15.03%) Security Cleared
11 24 (13.87%) Blackberry
11 24 (13.87%) Finance
12 23 (13.29%) MS Excel
13 19 (10.98%) HP
14 17 (9.83%) LAN
14 17 (9.83%) TCP/IP
15 16 (9.25%) VPN
15 16 (9.25%) WAN
16 15 (8.67%) Windows 8
16 15 (8.67%) Analytical Skills
17 14 (8.09%) Citrix
17 14 (8.09%) SC Cleared
18 13 (7.51%) Coaching
19 12 (6.94%) Mentoring
19 12 (6.94%) Windows Server 2012
19 12 (6.94%) Wireless
20 11 (6.36%) IBM Notes
20 11 (6.36%) Lotus

Service Desk Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 10 February 2016, IT contractor jobs across the South East region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 26 (15.03%) MS Exchange
2 11 (6.36%) Blackberry Enterprise Server
2 11 (6.36%) Exchange Server 2010
2 11 (6.36%) IBM Notes
3 4 (2.31%) Exchange Server 2003
3 4 (2.31%) SharePoint
4 2 (1.16%) Exchange Server 2007
4 2 (1.16%) Exchange Server 2013
4 2 (1.16%) Skype for Business
5 1 (0.58%) SharePoint 2010
Applications
1 70 (40.46%) MS Office
2 23 (13.29%) MS Excel
3 10 (5.78%) MS Visio
4 8 (4.62%) Acrobat
5 1 (0.58%) MS PowerPoint
Business Applications
1 1 (0.58%) Remedy ITSM
1 1 (0.58%) SAP CCM
1 1 (0.58%) SAP ERP
1 1 (0.58%) SAP Oil and Gas
Cloud Services
1 9 (5.20%) Mimecast
2 3 (1.73%) Office 365
3 2 (1.16%) Google Apps
Communications & Networking
1 17 (9.83%) LAN
1 17 (9.83%) TCP/IP
2 16 (9.25%) VPN
2 16 (9.25%) WAN
3 12 (6.94%) Wireless
4 11 (6.36%) Remote Desktop
5 9 (5.20%) ATM
6 8 (4.62%) Internet
7 5 (2.89%) VoIP
8 2 (1.16%) Firewall
8 2 (1.16%) SAN
8 2 (1.16%) Skype
8 2 (1.16%) WebEx
9 1 (0.58%) DNS
9 1 (0.58%) Extranet
Development Applications
1 3 (1.73%) Yeoman
General
1 24 (13.87%) Finance
2 5 (2.89%) Telecoms
3 4 (2.31%) Retail
4 3 (1.73%) German Language
4 3 (1.73%) Publishing
5 2 (1.16%) Legal
5 2 (1.16%) Local Government
6 1 (0.58%) Back Office
6 1 (0.58%) Electronics
6 1 (0.58%) Financial Institution
6 1 (0.58%) Manufacturing
6 1 (0.58%) Marketing
Miscellaneous
1 24 (13.87%) Blackberry
2 15 (8.67%) Analytical Skills
3 10 (5.78%) NHS
4 9 (5.20%) AS400
4 9 (5.20%) Driving Licence
5 8 (4.62%) Mobile Computing
6 4 (2.31%) iPhone
6 4 (2.31%) Management Information System
7 3 (1.73%) Data Centre
7 3 (1.73%) Enterprise Software
8 2 (1.16%) Mathematics
9 1 (0.58%) CMDB
Operating Systems
1 108 (62.43%) Windows
2 66 (38.15%) Windows 7
3 37 (21.39%) Windows XP
4 15 (8.67%) Windows 8
5 12 (6.94%) Windows Server 2012
6 10 (5.78%) Windows Server 2008
7 7 (4.05%) Windows Server
8 6 (3.47%) Apple iOS
8 6 (3.47%) Linux
8 6 (3.47%) Windows Server 2003
9 5 (2.89%) Windows 2000
10 4 (2.31%) Windows Mobile
11 2 (1.16%) Windows 10
11 2 (1.16%) Windows Vista
12 1 (0.58%) Android
12 1 (0.58%) Unix
12 1 (0.58%) Windows Phone
Processes & Methodologies
1 69 (39.88%) ITIL
2 27 (15.61%) Service Management
3 26 (15.03%) Incident Management
4 13 (7.51%) Coaching
5 12 (6.94%) Mentoring
6 9 (5.20%) Change Control
6 9 (5.20%) ITSM
6 9 (5.20%) Service Delivery
7 8 (4.62%) Configuration Management
7 8 (4.62%) Fault Management
7 8 (4.62%) Release Management
8 7 (4.05%) High Availability
9 6 (3.47%) Continuous Improvement
10 5 (2.89%) Software Distribution
11 4 (2.31%) ITIL V3
12 3 (1.73%) Change Management
12 3 (1.73%) Line Management
12 3 (1.73%) Problem Management
13 2 (1.16%) Migration
13 2 (1.16%) Ticket Management
Programming Languages
1 7 (4.05%) SQL
2 4 (2.31%) C
Qualifications
1 26 (15.03%) Security Cleared
2 14 (8.09%) SC Cleared
3 10 (5.78%) DV Cleared
3 10 (5.78%) ITIL Certification
3 10 (5.78%) MCP
3 10 (5.78%) Microsoft Certification
4 9 (5.20%) MCSE
5 3 (1.73%) ITIL Foundation Certificate
6 2 (1.16%) BPSS Clearance
6 2 (1.16%) CCNA
6 2 (1.16%) Cisco Certification
6 2 (1.16%) Degree
7 1 (0.58%) DBS Check
7 1 (0.58%) HND
7 1 (0.58%) MCITP
7 1 (0.58%) MCSA
7 1 (0.58%) MCTS
7 1 (0.58%) MOS
Quality Assurance & Compliance
1 31 (17.92%) SLA
2 2 (1.16%) Disclosure Scotland
3 1 (0.58%) Sarbanes-Oxley
System Software
1 83 (47.98%) Active Directory
2 3 (1.73%) VMware Infrastructure
3 2 (1.16%) Hyper-V
4 1 (0.58%) Terminal Services
4 1 (0.58%) VMware ESX
4 1 (0.58%) XenApp
4 1 (0.58%) XenDesktop
Systems Management
1 8 (4.62%) DameWare
1 8 (4.62%) SCCM
2 4 (2.31%) Backup Exec
3 3 (1.73%) HP SIM
3 3 (1.73%) Symantec Endpoint Protection
3 3 (1.73%) WSUS
4 2 (1.16%) MIMEsweeper
4 2 (1.16%) OVSD
4 2 (1.16%) SCOM
5 1 (0.58%) CA Spectrum
5 1 (0.58%) Nagios
5 1 (0.58%) NetBackup
5 1 (0.58%) Norton AntiVirus
5 1 (0.58%) ServiceCenter
Vendors
1 86 (49.71%) Microsoft
2 19 (10.98%) HP
3 14 (8.09%) Citrix
4 11 (6.36%) Lotus
5 10 (5.78%) Cisco
6 9 (5.20%) PeopleSoft
7 8 (4.62%) Adobe
8 5 (2.89%) Remedy
9 4 (2.31%) Symantec
10 3 (1.73%) Avaya
10 3 (1.73%) Becrypt
10 3 (1.73%) Google
10 3 (1.73%) IBM
10 3 (1.73%) ServiceNow
10 3 (1.73%) VMware
11 2 (1.16%) Apple
11 2 (1.16%) EMC
11 2 (1.16%) LANDesk
11 2 (1.16%) NetApp
11 2 (1.16%) SAP
Winchester, Hampshire
Austin Fraser
Rate: £12.5 - £12.90 per hour
Posted: 6 days ago
Crawley, West Sussex
Comtecs
Rate: £200 - £255 Per Day
Posted: 6 days ago
Hampshire
Hays Specialist Recruitment Ltd
Rate: £12.00 - £13.00 per hour
Posted: 27 days ago