The table below looks at the statistics for Service Management skills in IT contracts advertised for the Kent region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Service Management
Rank - - 26
Contract jobs citing Service Management 0 0 9
As % of all contract IT jobs located in Kent - - 4.27%
As % of the Processes & Methodologies category - - 6.92%
Number of daily rates quoted 0 0 9
Average daily rate - - £375
UK excluding London average daily rate £375 £375 £360
% change year-on-year
- +4.16%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £14.00 £15.79 £16.65
% change year-on-year
-11.33% -5.16%
Service Management
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Kent region.

Processes & Methodologies Category
Kent
Contract IT job ads with a match in the
Processes & Methodologies category
210 196 130
As % of all contract IT jobs located in Kent 71.67% 71.79% 61.61%
Number of daily rates quoted 160 113 79
Average daily rate £343 £400 £375
Average daily rate % change year-on-year
-14.37% +6.66%
90% offered a daily rate of more than £210 £290 £275
10% offered a daily rate of more than £475 £500 £468
UK excluding London average daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 12 13 10
Average hourly rate £170.00 £40.00 £16.25
Average hourly rate % change year-on-year
+325.00% +146.15%
90% offered a hourly rate of more than £11.67 £9.12 £15.00
10% offered a hourly rate of more than £185.00 £40.00 £42.50
UK excluding London average hourly rate £40.00 £27.50 £27.50
% change year-on-year
+45.45% -

Service Management
Jobs Demand Trend in Kent

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Kent region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Kent

Service Management
Daily Rate Trend in Kent

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Kent region.

Service Management Daily Rate Trend in Kent

Service Management
Hourly Rate Trend in Kent

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Kent region.

Service Management Hourly Rate Trend in Kent

Service Management
Top 21 Related IT Skills in Kent

For the 6 months to 5 February 2016, IT contractor jobs across the Kent region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 3 (60.00%) ITSM
1 3 (60.00%) Business Continuity
2 2 (40.00%) Risk Management
2 2 (40.00%) Finance
2 2 (40.00%) Change Management
2 2 (40.00%) ITIL
2 2 (40.00%) HP
2 2 (40.00%) Enterprise Architecture
2 2 (40.00%) Change Control
2 2 (40.00%) Mentoring
2 2 (40.00%) Software Licensing
3 1 (20.00%) Analytical Skills
3 1 (20.00%) Investment Management
3 1 (20.00%) Exstream
3 1 (20.00%) Document Management
3 1 (20.00%) Lotus
3 1 (20.00%) IBM Notes
3 1 (20.00%) SLA
3 1 (20.00%) MS Office
3 1 (20.00%) Migration
3 1 (20.00%) Back Office

Service Management
Top Related IT Skills in Kent by Category

For the 6 months to 5 February 2016, IT contractor jobs across the Kent region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (20.00%) IBM Notes
Applications
1 1 (20.00%) MS Office
Business Applications
1 1 (20.00%) Exstream
General
1 2 (40.00%) Finance
2 1 (20.00%) Back Office
Job Titles
1 3 (60.00%) Analyst
2 2 (40.00%) Change Analyst
3 1 (20.00%) IT Analyst
3 1 (20.00%) Senior Analyst
3 1 (20.00%) Senior Change Analyst
3 1 (20.00%) Service Analyst
3 1 (20.00%) Service Desk Analyst
Miscellaneous
1 1 (20.00%) Analytical Skills
Processes & Methodologies
1 3 (60.00%) Business Continuity
1 3 (60.00%) ITSM
2 2 (40.00%) Change Control
2 2 (40.00%) Change Management
2 2 (40.00%) Enterprise Architecture
2 2 (40.00%) ITIL
2 2 (40.00%) Mentoring
2 2 (40.00%) Risk Management
2 2 (40.00%) Software Licensing
3 1 (20.00%) Document Management
3 1 (20.00%) Investment Management
3 1 (20.00%) Migration
Quality Assurance & Compliance
1 1 (20.00%) SLA
Vendors
1 2 (40.00%) HP
2 1 (20.00%) Lotus