The first table below looks at the demand for Service Management skills in IT contracts advertised for the Kent region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 25 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Kent region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
25 Jul 2014
Same period 2013 Same period 2012
Service Management
Rank 35 40 34
Rank change year-on-year
+5 -6
Contract jobs citing Service Management 7 1 2
As % of all contract IT jobs located in Kent 2.65% 0.36% 0.79%
As % of the Processes & Methodologies category 3.45% 0.53% 1.16%
Number of daily rates quoted 7 0 1
Average daily rate
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of your Daily Rate
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£300 - £125
UK excluding London average daily rate £350 £345 £350
% change year-on-year
+1.44% -1.42%
Number of hourly rates quoted 0 1 0
Average hourly rate - £16.00 -
UK excluding London average hourly rate £14.38 £14.00 £16.00
% change year-on-year
+2.67% -12.50%
Processes & Methodologies Category
Kent
Contract IT job ads with a match in the
Processes & Methodologies category
203 189 172
As % of all contract IT jobs located in Kent 76.89% 67.74% 67.98%
Number of daily rates quoted 128 102 91
Average daily rate £350 £350 £338
Average daily rate % change year-on-year
- +3.70%
90% offered a daily rate of more than £225 £240 £250
10% offered a daily rate of more than £483 £500 £471
UK excluding London average daily rate £375 £375 £363
% change year-on-year
- +3.44%
Number of hourly rates quoted 4 18 9
Average hourly rate £17.50 £27.50 £29.25
Average hourly rate % change year-on-year
-36.36% -5.98%
UK excluding London average hourly rate £26.50 £31.00 £32.00
% change year-on-year
-14.51% -3.12%
Service Management
South East

Service Management
Jobs Demand Trend in Kent

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Kent region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Kent

Service Management
Daily Rate Trend in Kent

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Kent region.

Service Management Daily Rate Trend in Kent

Service Management
Daily Rate Histogram in Kent

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Kent region over the 3 months to 25 July 2014.

Service Management Daily Rate Histogram in Kent

Service Management
Hourly Rate Trend in Kent

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Kent region.

Service Management Hourly Rate Trend in Kent

Service Management
Contract Job Locations in Kent

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Kent region over the 3 months to 25 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tunbridge Wells - 1 £375 -
Dover - - - -
Folkestone - - - -
Sandwich - - - - 1
Service Management
South East

Service Management
Top 30 Related IT Skills in Kent

For the 6 months to 25 July 2014, IT contractor jobs across the Kent region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 14 (93.33%) ITIL
2 6 (40.00%) ITSM
2 6 (40.00%) Management Information System
3 5 (33.33%) MS Excel
4 4 (26.67%) Project Management
4 4 (26.67%) Microsoft
4 4 (26.67%) Active Directory
4 4 (26.67%) Finance
4 4 (26.67%) ServiceNow
5 3 (20.00%) Degree
5 3 (20.00%) MS Office
5 3 (20.00%) NHS
6 2 (13.33%) Windows XP
6 2 (13.33%) A+ Certification
6 2 (13.33%) Windows
6 2 (13.33%) MCP
6 2 (13.33%) PRINCE2
6 2 (13.33%) WAN
6 2 (13.33%) DHCP
6 2 (13.33%) TCP/IP
6 2 (13.33%) DNS
6 2 (13.33%) ITIL V3
6 2 (13.33%) Programme Management
6 2 (13.33%) Release Management
6 2 (13.33%) SCCM
6 2 (13.33%) Investment Management
6 2 (13.33%) NVQ Level 3
6 2 (13.33%) Windows 7
6 2 (13.33%) ITIL Foundation Certificate
7 1 (6.67%) Dependency Management

Service Management
Top Related IT Skills in Kent by Category

For the 6 months to 25 July 2014, IT contractor jobs across the Kent region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Applications
1 5 (33.33%) MS Excel
2 3 (20.00%) MS Office
3 1 (6.67%) MS Project
3 1 (6.67%) MS Visio
3 1 (6.67%) MS PowerPoint
Communications & Networking
1 2 (13.33%) WAN
1 2 (13.33%) DHCP
1 2 (13.33%) TCP/IP
1 2 (13.33%) DNS
General
1 4 (26.67%) Finance
2 1 (6.67%) Legal
2 1 (6.67%) Manufacturing
2 1 (6.67%) Marketing
Job Titles
1 4 (26.67%) Administrator
2 3 (20.00%) Analyst
3 2 (13.33%) Project Manager
3 2 (13.33%) Service Manager
3 2 (13.33%) Support Analyst
3 2 (13.33%) IT Support Analyst
3 2 (13.33%) IT Support
3 2 (13.33%) Service Design Manager
4 1 (6.67%) NHS Business Analyst
4 1 (6.67%) IT Project Manager
4 1 (6.67%) Security Administrator
4 1 (6.67%) ITIL Manager
4 1 (6.67%) Process Manager
4 1 (6.67%) 2nd Line Support
4 1 (6.67%) Senior Project Manager
4 1 (6.67%) Business Analyst
4 1 (6.67%) Author
4 1 (6.67%) Technical Author
4 1 (6.67%) IT Consultant
4 1 (6.67%) Consultant
Miscellaneous
1 6 (40.00%) Management Information System
2 3 (20.00%) NHS
3 1 (6.67%) AS400
3 1 (6.67%) Statistics
Operating Systems
1 2 (13.33%) Windows
1 2 (13.33%) Windows XP
1 2 (13.33%) Windows 7
2 1 (6.67%) AIX
2 1 (6.67%) UNIX
Processes & Methodologies
1 14 (93.33%) ITIL
2 6 (40.00%) ITSM
3 4 (26.67%) Project Management
4 2 (13.33%) PRINCE2
4 2 (13.33%) Programme Management
4 2 (13.33%) Release Management
4 2 (13.33%) Investment Management
4 2 (13.33%) ITIL V3
5 1 (6.67%) Capacity Management
5 1 (6.67%) Dependency Management
5 1 (6.67%) Stakeholder Engagement
5 1 (6.67%) Asset Management
5 1 (6.67%) TOGAF
5 1 (6.67%) Supplier Management
5 1 (6.67%) Incident Management
5 1 (6.67%) Resource Management
5 1 (6.67%) Six Sigma
5 1 (6.67%) Stakeholder Management
5 1 (6.67%) Quality Management
5 1 (6.67%) Process Management
Qualifications
1 3 (20.00%) Degree
2 2 (13.33%) NVQ Level 3
2 2 (13.33%) ITIL Foundation Certificate
2 2 (13.33%) MCP
2 2 (13.33%) A+ Certification
3 1 (6.67%) ITIL Certification
3 1 (6.67%) PRINCE2 Certification
System Software
1 4 (26.67%) Active Directory
Systems Management
1 2 (13.33%) SCCM
2 1 (6.67%) NetBackup
Vendors
1 4 (26.67%) Microsoft
1 4 (26.67%) ServiceNow
2 1 (6.67%) Intel