The table below looks at the statistics for Service Management skills in IT contracts advertised for the Kent region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 1 October 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
1 Oct 2016
Same period 2015 Same period 2014
Service Management
Rank 29 40 29
Rank change year-on-year
+11 -11
Contract jobs citing Service Management 7 3 11
As % of all contract IT jobs located in Kent 2.89% 1.08% 3.77%
As % of the Processes & Methodologies category 3.52% 1.35% 4.76%
Number of daily rates quoted 5 2 11
Median daily rate £355 £388 £275
Median daily rate % change year-on-year
-8.38% +40.90%
90% offered a daily rate of more than £316 £258 £130
10% offered a daily rate of more than £371 £518 £325
UK excluding London median daily rate £400 £388 £363
% change year-on-year
+3.22% +6.89%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £14.50 £18.52 £15.00
% change year-on-year
-21.70% +23.46%
Service Management
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Kent region.

Processes & Methodologies Category
Kent
Contract IT job ads with a match in the
Processes & Methodologies category
199 223 231
As % of all contract IT jobs located in Kent 82.23% 80.51% 79.11%
Number of daily rates quoted 150 135 151
Median daily rate £375 £343 £375
Median daily rate % change year-on-year
+9.48% -8.66%
90% offered a daily rate of more than £225 £200 £215
10% offered a daily rate of more than £550 £500 £500
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 2 7 12
Median hourly rate £20.25 £16.50 £30.03
Median hourly rate % change year-on-year
+22.72% -45.04%
90% offered a hourly rate of more than £19.65 £16.50 £11.35
10% offered a hourly rate of more than £20.85 £37.50 £40.00
UK excluding London median hourly rate £32.50 £34.00 £26.00
% change year-on-year
-4.41% +30.76%

Service Management
Jobs Demand Trend in Kent

The demand trend of contract jobs across the Kent region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Kent

Service Management
Daily Rate Trend in Kent

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Kent region.

Service Management Daily Rate Trend in Kent

Service Management
Hourly Rate Trend in Kent

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Kent region.

Service Management Hourly Rate Trend in Kent

Service Management
Contract Job Locations in Kent

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Kent region over the 3 months to 1 October 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Maidstone - 1 - -
Tonbridge - 1 £355 -
Service Management
South East

Service Management
Top 30 Related IT Skills in Kent

For the 6 months to 1 October 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Kent region with a requirement for Service Management.

1 9 (90.00%) ITIL
2 7 (70.00%) Windows
3 6 (60.00%) ITSM
4 4 (40.00%) Finance
4 4 (40.00%) Agile Software Development
4 4 (40.00%) OO
4 4 (40.00%) PRINCE2
4 4 (40.00%) JavaScript
4 4 (40.00%) ServiceNow
4 4 (40.00%) ITIL Foundation Certificate
5 3 (30.00%) Microsoft
6 2 (20.00%) AdminStudio
6 2 (20.00%) Banking
6 2 (20.00%) Stakeholder Management
6 2 (20.00%) Incident Management
6 2 (20.00%) Application Packaging
6 2 (20.00%) Problem Management
6 2 (20.00%) SCCM
6 2 (20.00%) Windows 10
6 2 (20.00%) Change Management
7 1 (10.00%) Windows Server
7 1 (10.00%) Investment Management
7 1 (10.00%) Security Cleared
7 1 (10.00%) PowerShell
7 1 (10.00%) Team Foundation Server
7 1 (10.00%) ITIL V3
7 1 (10.00%) High Availability
7 1 (10.00%) Information Governance
7 1 (10.00%) Data Centre
7 1 (10.00%) Translating Business Requirements

Service Management
Top Related IT Skills in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (10.00%) MS Excel
Database & Business Intelligence
1 1 (10.00%) SQL Server
Development Applications
1 2 (20.00%) AdminStudio
2 1 (10.00%) MSI
2 1 (10.00%) Team Foundation Server
General
1 4 (40.00%) Finance
2 2 (20.00%) Banking
Job Titles
1 4 (40.00%) Developer
2 3 (30.00%) ServiceNow Developer
3 2 (20.00%) Applications Packager
3 2 (20.00%) Service Improvement Manager
3 2 (20.00%) Service Manager
4 1 (10.00%) Administrator
4 1 (10.00%) Citrix Packager
4 1 (10.00%) Development Manager
4 1 (10.00%) Environment Manager
4 1 (10.00%) Field Engineer
4 1 (10.00%) Field Support Engineer
4 1 (10.00%) MSI Packager
4 1 (10.00%) Project Manager
4 1 (10.00%) Service Improvement Project Manager
4 1 (10.00%) Support Engineer
4 1 (10.00%) Technical Engineer
4 1 (10.00%) Technical Support
4 1 (10.00%) Technical Support Engineer
4 1 (10.00%) Test Environment Manager
Libraries, Frameworks & Software Standards
1 1 (10.00%) .NET
Miscellaneous
1 1 (10.00%) Data Centre
1 1 (10.00%) NHS
Operating Systems
1 7 (70.00%) Windows
2 2 (20.00%) Windows 10
3 1 (10.00%) Windows Server
Processes & Methodologies
1 9 (90.00%) ITIL
2 6 (60.00%) ITSM
3 4 (40.00%) Agile Software Development
3 4 (40.00%) OO
3 4 (40.00%) PRINCE2
4 2 (20.00%) Application Packaging
4 2 (20.00%) Change Management
4 2 (20.00%) Incident Management
4 2 (20.00%) Problem Management
4 2 (20.00%) Stakeholder Management
5 1 (10.00%) Configuration Management
5 1 (10.00%) High Availability
5 1 (10.00%) Information Governance
5 1 (10.00%) Information Security
5 1 (10.00%) Investment Management
5 1 (10.00%) ITIL V3
5 1 (10.00%) Project Management
5 1 (10.00%) Service Delivery
5 1 (10.00%) Translating Business Requirements
Programming Languages
1 4 (40.00%) JavaScript
2 1 (10.00%) PowerShell
2 1 (10.00%) SQL
2 1 (10.00%) T-SQL
Qualifications
1 4 (40.00%) ITIL Foundation Certificate
2 1 (10.00%) Security Cleared
System Software
1 1 (10.00%) Microsoft App-V
Systems Management
1 2 (20.00%) SCCM
Vendors
1 4 (40.00%) ServiceNow
2 3 (30.00%) Microsoft
3 1 (10.00%) Citrix