The first table below looks at the demand for Service Management skills in IT contracts advertised for the Kent region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 22 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Kent region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 May 2013
Same period 2012 Same period 2011
Service Management
Rank 37 36 -
Rank change year-on-year
-1 -
Contract jobs citing Service Management 1 1 0
As % of all contract IT jobs located in Kent 0.336% 0.373% -
As % of the Processes & Methodologies category 0.529% 0.529% -
Number of daily rates quoted 0 1 0
Average daily rate - £125 -
UK excluding London average daily rate £370 £326 £350
% change year-on-year
+13.40% -6.78%
Number of hourly rates quoted 1 0 0
Average hourly rate £16.00 - -
UK excluding London average hourly rate £16.33 £16.50 £16.25
% change year-on-year
-1.06% +1.53%
All Processes & Methodologies
Kent
Contract IT job ads with a match in the
Processes & Methodologies category
189 189 174
As % of all contract IT jobs located in Kent 63.42% 70.52% 57.62%
Number of daily rates quoted 95 99 104
Average daily rate £303 £325 £298
Average daily rate % change year-on-year
-6.92% +9.24%
90% offered a daily rate of more than £250 £138 £150
10% offered a daily rate of more than £475 £450 £425
UK excluding London average daily rate £365 £365 £375
% change year-on-year
- -2.66%
Number of hourly rates quoted 14 9 15
Average hourly rate £19.39 £17.50 £17.50
Average hourly rate % change year-on-year
+10.80% -
90% offered a hourly rate of more than £8.60 £8.75 £15.40
10% offered a hourly rate of more than £48.00 £67.50 £49.00
UK excluding London average hourly rate £31.00 £25.00 £29.00
% change year-on-year
+24.00% -13.79%
Service Management
South East

Service Management
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Kent region as a proportion of the total demand within the Processes & Methodologies category.

Kent Service Management Jobs Demand Trend

Service Management
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Kent region.

Kent Service Management Daily Rate Trend

Service Management
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Kent region.

Kent Service Management Hourly Rate Trend

Service Management
Top 30 Related IT Skills

For the 6 months to 22 May 2013, IT contractor jobs across the Kent region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 4 (100.00%) ITIL
1 4 (100.00%) Microsoft
2 3 (75.00%) MS Office
3 2 (50.00%) Windows Server 2008
3 2 (50.00%) PRINCE2
3 2 (50.00%) Windows
3 2 (50.00%) Project Management
4 1 (25.00%) Service Delivery
4 1 (25.00%) Firewall
4 1 (25.00%) Management Information System
4 1 (25.00%) Wireless
4 1 (25.00%) Finance
4 1 (25.00%) Backup Exec
4 1 (25.00%) Altiris
4 1 (25.00%) Business Analysis
4 1 (25.00%) MS PowerPoint
4 1 (25.00%) WebSphere
4 1 (25.00%) Application Packaging
4 1 (25.00%) WebLOAD
4 1 (25.00%) Exchange Server 2007
4 1 (25.00%) Test Scripting
4 1 (25.00%) SCCM
4 1 (25.00%) Apache
4 1 (25.00%) MS Excel
4 1 (25.00%) Windows XP
4 1 (25.00%) MS Visio
4 1 (25.00%) MS Exchange
4 1 (25.00%) VoIP
4 1 (25.00%) VMS
4 1 (25.00%) Cisco

Service Management
Top Related IT Skills by Category

For the 6 months to 22 May 2013, IT contractor jobs across the Kent region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Development
1 1 (25.00%) WebSphere
1 1 (25.00%) Application Packaging
Application Platforms
1 1 (25.00%) Exchange Server 2007
1 1 (25.00%) Apache
1 1 (25.00%) MS Exchange
Applications
1 3 (75.00%) MS Office
2 1 (25.00%) MS PowerPoint
2 1 (25.00%) MS Excel
2 1 (25.00%) MS Visio
Communications & Networking
1 1 (25.00%) Firewall
1 1 (25.00%) Wireless
1 1 (25.00%) VoIP
1 1 (25.00%) SAN
1 1 (25.00%) MPLS
Database & Business Intelligence
1 1 (25.00%) DB2
Development Applications
1 1 (25.00%) WebLOAD
General
1 1 (25.00%) Finance
Job Titles
1 2 (50.00%) Business Analyst
1 2 (50.00%) Analyst
2 1 (25.00%) Desktop Engineer
2 1 (25.00%) Head of IT
2 1 (25.00%) IT Business Analyst
2 1 (25.00%) Head of Infrastructure
Miscellaneous
1 1 (25.00%) Management Information System
1 1 (25.00%) iSeries
Operating Systems
1 2 (50.00%) Windows Server 2008
1 2 (50.00%) Windows
2 1 (25.00%) Windows XP
2 1 (25.00%) VMS
2 1 (25.00%) Windows Server 2003
Processes & Methodologies
1 4 (100.00%) ITIL
2 2 (50.00%) PRINCE2
2 2 (50.00%) Project Management
3 1 (25.00%) Service Delivery
3 1 (25.00%) Business Analysis
3 1 (25.00%) Test Scripting
Programming Languages
1 1 (25.00%) C
1 1 (25.00%) SQL
System Software
1 1 (25.00%) Active Directory
Systems Management
1 1 (25.00%) Backup Exec
1 1 (25.00%) SCCM
1 1 (25.00%) Systems Management Server (SMS)
Vendors
1 4 (100.00%) Microsoft
2 1 (25.00%) Altiris
2 1 (25.00%) Cisco
2 1 (25.00%) IBM
2 1 (25.00%) HP
2 1 (25.00%) Intel
2 1 (25.00%) Avaya
2 1 (25.00%) Nokia
2 1 (25.00%) F5