The table below looks at the statistics for Service Management skills in IT contracts advertised for the Kent region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 29 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 May 2015
Same period 2014 Same period 2013
Service Management
Rank 32 33 36
Rank change year-on-year
+1 +3
Contract jobs citing Service Management 3 4 1
As % of all contract IT jobs located in Kent 1.23% 1.79% 0.34%
As % of the Processes & Methodologies category 1.73% 2.48% 0.51%
Number of daily rates quoted 2 4 0
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£296 £350 -
Average daily rate % change year-on-year
-15.42% -
UK excluding London average daily rate £375 £350 £361
% change year-on-year
+7.14% -3.11%
Number of hourly rates quoted 0 0 1
Average hourly rate - - £16.00
UK excluding London average hourly rate £13.35 £19.00 £16.65
% change year-on-year
-29.73% +14.11%
Service Management
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Kent region.

Processes & Methodologies Category
Kent
Contract IT job ads with a match in the
Processes & Methodologies category
173 161 195
As % of all contract IT jobs located in Kent 71.19% 72.20% 67.24%
Number of daily rates quoted 94 95 95
Average daily rate £350 £375 £310
Average daily rate % change year-on-year
-6.66% +20.96%
90% offered a daily rate of more than £275 £250 £271
10% offered a daily rate of more than £525 £550 £483
UK excluding London average daily rate £388 £375 £365
% change year-on-year
+3.33% +2.73%
Number of hourly rates quoted 5 4 15
Average hourly rate £11.50 £17.50 £18.00
Average hourly rate % change year-on-year
-34.28% -2.77%
UK excluding London average hourly rate £30.00 £30.00 £32.00
% change year-on-year
- -6.25%

Service Management
Jobs Demand Trend in Kent

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Kent region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Kent

Service Management
Daily Rate Trend in Kent

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Kent region.

Service Management Daily Rate Trend in Kent

Service Management
Daily Rate Histogram in Kent

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Kent region over the 3 months to 29 May 2015.

Service Management Daily Rate Histogram in Kent

Service Management
Hourly Rate Trend in Kent

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Kent region.

Service Management Hourly Rate Trend in Kent

Service Management
Contract Job Locations in Kent

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Kent region over the 3 months to 29 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tunbridge Wells 0 1 - -
Folkestone - 1 £92 -
Service Management
South East

Service Management
Top 30 Related IT Skills in Kent

For the 6 months to 29 May 2015, IT contractor jobs across the Kent region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 3 (60.00%) MS Office
1 3 (60.00%) ITIL
1 3 (60.00%) SLA
1 3 (60.00%) Finance
2 2 (40.00%) Migration
2 2 (40.00%) Analytical Skills
2 2 (40.00%) IBM Notes
2 2 (40.00%) Juniper
2 2 (40.00%) Lotus
2 2 (40.00%) Service Delivery
2 2 (40.00%) ITSM
2 2 (40.00%) Back Office
3 1 (20.00%) Risk Management
3 1 (20.00%) Wireless
3 1 (20.00%) Change Management
3 1 (20.00%) Firewall
3 1 (20.00%) BS15000
3 1 (20.00%) Terminal Services
3 1 (20.00%) CheckPoint
3 1 (20.00%) Windows Server 2003
3 1 (20.00%) TIBCO
3 1 (20.00%) Rendezvous
3 1 (20.00%) Bloomberg
3 1 (20.00%) Project Management
3 1 (20.00%) MS Excel
3 1 (20.00%) CRM
3 1 (20.00%) MS Exchange
3 1 (20.00%) TCP/IP
3 1 (20.00%) PRINCE2
3 1 (20.00%) Windows

Service Management
Top Related IT Skills in Kent by Category

For the 6 months to 29 May 2015, IT contractor jobs across the Kent region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 2 (40.00%) IBM Notes
2 1 (20.00%) MS Exchange
Applications
1 3 (60.00%) MS Office
2 1 (20.00%) MS Excel
Business Applications
1 1 (20.00%) RMDS
Communications & Networking
1 1 (20.00%) Wireless
1 1 (20.00%) Firewall
1 1 (20.00%) TCP/IP
1 1 (20.00%) Wireshark
1 1 (20.00%) F5 BIG-IP LTM
1 1 (20.00%) F5 BIG-IP GTM
1 1 (20.00%) Multicast
Database & Business Intelligence
1 1 (20.00%) SQL Server
General
1 3 (60.00%) Finance
2 2 (40.00%) Back Office
Job Titles
1 2 (40.00%) Service Desk Analyst
1 2 (40.00%) Analyst
1 2 (40.00%) Service Analyst
2 1 (20.00%) Team Leader
2 1 (20.00%) Server Engineer
2 1 (20.00%) Technical Leader
2 1 (20.00%) IT Services Manager
2 1 (20.00%) Service Manager
Libraries, Frameworks & Software Standards
1 1 (20.00%) Rendezvous
Miscellaneous
1 2 (40.00%) Analytical Skills
2 1 (20.00%) Distributed Denial-of-Service
Operating Systems
1 1 (20.00%) Windows Server 2003
1 1 (20.00%) Windows
1 1 (20.00%) Windows Server 2008
1 1 (20.00%) Windows Server 2012
Processes & Methodologies
1 3 (60.00%) ITIL
2 2 (40.00%) Migration
2 2 (40.00%) Service Delivery
2 2 (40.00%) ITSM
3 1 (20.00%) Risk Management
3 1 (20.00%) Change Management
3 1 (20.00%) Project Management
3 1 (20.00%) CRM
3 1 (20.00%) PRINCE2
3 1 (20.00%) Resource Management
3 1 (20.00%) Network Architecture
3 1 (20.00%) Risk Assessment
Qualifications
1 1 (20.00%) CCNA
1 1 (20.00%) Cisco Certification
1 1 (20.00%) PMP
1 1 (20.00%) PMI Certification
Quality Assurance & Compliance
1 3 (60.00%) SLA
2 1 (20.00%) BS15000
System Software
1 1 (20.00%) Terminal Services
1 1 (20.00%) Active Directory
Vendors
1 2 (40.00%) Juniper
1 2 (40.00%) Lotus
2 1 (20.00%) CheckPoint
2 1 (20.00%) TIBCO
2 1 (20.00%) Bloomberg
2 1 (20.00%) Cisco
2 1 (20.00%) Microsoft
2 1 (20.00%) Citrix
2 1 (20.00%) Blue Coat
2 1 (20.00%) NetScout
2 1 (20.00%) TippingPoint
2 1 (20.00%) SolarWinds
2 1 (20.00%) Tufin
2 1 (20.00%) Aruba
2 1 (20.00%) F5
2 1 (20.00%) LogLogic
2 1 (20.00%) Lancope
2 1 (20.00%) VMware