The table below looks at the statistics for Service Management skills in IT contracts advertised for the South East region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 31 May 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
31 May 2016
Same period 2015 Same period 2014
Service Management
Rank 54 46 63
Rank change year-on-year
-8 +17
Contract jobs citing Service Management 310 338 264
As % of all contract IT jobs located in the South East 3.40% 3.67% 2.92%
As % of the Processes & Methodologies category 4.25% 4.67% 3.87%
Number of daily rates quoted 185 152 149
Median daily rate £400 £387 £374
Median daily rate % change year-on-year
+3.35% +3.52%
90% offered a daily rate of more than £300 £250 £177
10% offered a daily rate of more than £525 £510 £482
UK excluding London median daily rate £400 £375 £350
% change year-on-year
+6.66% +7.14%
Number of hourly rates quoted 13 20 9
Median hourly rate £14.00 £13.35 £19.00
Median hourly rate % change year-on-year
+4.86% -29.73%
90% offered a hourly rate of more than £12.50 £12.40 £13.52
10% offered a hourly rate of more than £15.00 £15.85 £29.60
UK excluding London median hourly rate £14.50 £13.35 £19.25
% change year-on-year
+8.61% -30.64%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South East region.

Processes & Methodologies Category
South East
Contract IT job ads with a match in the
Processes & Methodologies category
7301 7238 6826
As % of all contract IT jobs located in the South East 80.09% 78.67% 75.46%
Number of daily rates quoted 4511 4149 3783
Median daily rate £413 £390 £375
Median daily rate % change year-on-year
+5.76% +4.00%
90% offered a daily rate of more than £290 £265 £245
10% offered a daily rate of more than £538 £525 £500
UK excluding London median daily rate £400 £387 £375
% change year-on-year
+3.35% +3.20%
Number of hourly rates quoted 255 245 272
Median hourly rate £27.50 £30.00 £26.98
Median hourly rate % change year-on-year
-8.33% +11.21%
90% offered a hourly rate of more than £12.50 £12.50 £13.00
10% offered a hourly rate of more than £47.83 £45.00 £55.00
UK excluding London median hourly rate £32.50 £30.50 £30.00
% change year-on-year
+6.55% +1.66%

Service Management
Jobs Demand Trend in the South East

The demand trend of contract jobs across the South East region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in the South East

Service Management
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the South East region.

Service Management Daily Rate Trend in the South East

Service Management
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the South East region over the 3 months to 31 May 2016.

Service Management Daily Rate Histogram in the South East

Service Management
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the South East region.

Service Management Hourly Rate Trend in the South East

Service Management
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the South East region over the 3 months to 31 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire +16 103 £368 +1.93% 11
Berkshire -7 93 £400 - 12
Buckinghamshire -10 42 £411 +37.00% 3
Surrey -24 28 £410 -11.35% 6
West Sussex -17 15 £440 +0.57% 1
Oxfordshire -7 11 £400 -11.11% 2
Kent -10 7 £375 +26.68%
Middlesex -10 4 £450 +10.83%
East Sussex -2 1 £413 -
Sussex - 1 £525 -
M4 Corridor - 1 - -
Service Management
England

Service Management
Top 30 Related IT Skills in the South East

For the 6 months to 31 May 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region with a requirement for Service Management.

1 387 (62.52%) ITIL
2 147 (23.75%) Microsoft
3 143 (23.10%) Security Cleared
4 107 (17.29%) Windows
5 99 (15.99%) ITSM
6 96 (15.51%) Telecoms
7 95 (15.35%) Finance
8 90 (14.54%) ITIL V3
9 89 (14.38%) SC Cleared
10 88 (14.22%) Active Directory
11 84 (13.57%) Service Delivery
12 83 (13.41%) SLA
13 79 (12.76%) Project Management
14 78 (12.60%) Incident Management
15 68 (10.99%) MS Excel
16 65 (10.50%) CRM
17 64 (10.34%) Degree
18 63 (10.18%) MS Office
18 63 (10.18%) Change Management
19 60 (9.69%) Cisco
20 55 (8.89%) Agile Software Development
21 54 (8.72%) PRINCE2
22 53 (8.56%) Problem Management
23 51 (8.24%) SQL
24 49 (7.92%) Linux
24 49 (7.92%) Microsoft Certification
24 49 (7.92%) DV Cleared
24 49 (7.92%) Service Design
25 48 (7.75%) VMware
26 47 (7.59%) HP

Service Management
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 24 (3.88%) CMS
2 21 (3.39%) SharePoint
3 14 (2.26%) IIS
3 14 (2.26%) MS Exchange
4 12 (1.94%) OpenStack
5 8 (1.29%) Exchange Server 2010
6 7 (1.13%) Blackberry Enterprise Server
7 6 (0.97%) Exchange Server 2013
8 5 (0.81%) SharePoint 2010
8 5 (0.81%) Skype for Business
9 4 (0.65%) Exchange Server 2003
9 4 (0.65%) WebLogic
9 4 (0.65%) WebSphere
10 3 (0.48%) BizTalk Server
11 2 (0.32%) MS Project Server
12 1 (0.16%) IBM Notes
12 1 (0.16%) Node.js
12 1 (0.16%) SharePoint Server
Applications
1 68 (10.99%) MS Excel
2 63 (10.18%) MS Office
3 9 (1.45%) MS PowerPoint
4 7 (1.13%) MS Project
5 4 (0.65%) MS Visio
5 4 (0.65%) SPSS
6 1 (0.16%) Adobe Creative Suite
6 1 (0.16%) ProjectWise
Business Applications
1 17 (2.75%) Remedy ITSM
2 6 (0.97%) Dynamics CRM
3 4 (0.65%) SAP CRM
4 3 (0.48%) SAP SM
5 2 (0.32%) SAP Oil and Gas
6 1 (0.16%) Oracle Applications
6 1 (0.16%) Oracle ERP
6 1 (0.16%) SAP SD
6 1 (0.16%) Unit4 Business World
Cloud Services
1 32 (5.17%) Microsoft Azure
2 18 (2.91%) Office 365
3 14 (2.26%) Azure Active Directory
4 9 (1.45%) Amazon AWS
5 6 (0.97%) IaaS
5 6 (0.97%) PaaS
6 4 (0.65%) Boomi
7 3 (0.48%) Cloud Computing
Communications & Networking
1 39 (6.30%) LAN
2 38 (6.14%) DNS
3 32 (5.17%) WAN
4 30 (4.85%) Firewall
5 22 (3.55%) Network Security
5 22 (3.55%) VPN
6 20 (3.23%) TCP/IP
7 19 (3.07%) Internet
8 18 (2.91%) DHCP
9 14 (2.26%) SAN
10 13 (2.10%) MPLS
10 13 (2.10%) SSL
11 12 (1.94%) 3G
12 10 (1.62%) 4G
13 9 (1.45%) Cisco Nexus
13 9 (1.45%) IPsec
13 9 (1.45%) iSCSI
13 9 (1.45%) VLAN
14 8 (1.29%) CTI
14 8 (1.29%) Ethernet
Database & Business Intelligence
1 39 (6.30%) SQL Server
2 15 (2.42%) Azure SQL Database
3 12 (1.94%) SAP Data Services
4 9 (1.45%) Data Warehouse
5 7 (1.13%) SQL Server Integration Services
5 7 (1.13%) SQL Server Reporting Services
6 6 (0.97%) Oracle Database
7 5 (0.81%) BusinessObjects
7 5 (0.81%) NoSQL
7 5 (0.81%) QlikView
8 4 (0.65%) DB2
8 4 (0.65%) EDRMS
8 4 (0.65%) MongoDB
8 4 (0.65%) SQL Server 2008
9 3 (0.48%) Big Data
9 3 (0.48%) Microsoft Analysis Services
9 3 (0.48%) MySQL
9 3 (0.48%) Power BI
9 3 (0.48%) SQL Server Analysis Services
10 2 (0.32%) Data Mining
Development Applications
1 25 (4.04%) JIRA
2 14 (2.26%) Jenkins
3 13 (2.10%) Git (software)
4 12 (1.94%) Hudson
5 11 (1.78%) Ant
5 11 (1.78%) Maven
5 11 (1.78%) Subversion
6 10 (1.62%) Visual Studio
7 7 (1.13%) Team Foundation Server
8 5 (0.81%) MSI
8 5 (0.81%) Sonatype Nexus
9 3 (0.48%) Fiddler
10 1 (0.16%) AdminStudio
10 1 (0.16%) Selenium
10 1 (0.16%) SoapUI
General
1 96 (15.51%) Telecoms
2 95 (15.35%) Finance
3 29 (4.68%) Front Office
4 21 (3.39%) Billing
5 14 (2.26%) Legal
6 12 (1.94%) Marketing
7 11 (1.78%) Retail
8 10 (1.62%) Back Office
9 9 (1.45%) Publishing
10 7 (1.13%) Law
11 5 (0.81%) Banking
12 3 (0.48%) Local Government
12 3 (0.48%) Manufacturing
13 2 (0.32%) Advertising
13 2 (0.32%) Electronics
13 2 (0.32%) Military
13 2 (0.32%) Multimedia
14 1 (0.16%) Automotive
14 1 (0.16%) Financial Institution
14 1 (0.16%) Investment Banking
Job Titles
1 126 (20.36%) Analyst
2 79 (12.76%) Architect
3 65 (10.50%) Service Manager
4 51 (8.24%) Service Analyst
5 41 (6.62%) Consultant
6 37 (5.98%) Service Desk Engineer
7 32 (5.17%) Support Analyst
8 31 (5.01%) Incident Manager
8 31 (5.01%) Project Manager
8 31 (5.01%) Service Desk Analyst
9 30 (4.85%) Service Architect
10 29 (4.68%) Support Engineer
11 25 (4.04%) Developer
12 24 (3.88%) Service Desk Support
13 22 (3.55%) IT Analyst
13 22 (3.55%) IT Support
13 22 (3.55%) Service Desk Support Analyst
14 21 (3.39%) ITIL Manager
15 20 (3.23%) Services Delivery Manager
16 19 (3.07%) IT Support Analyst
Libraries, Frameworks & Software Standards
1 22 (3.55%) .NET
2 14 (2.26%) XML
3 10 (1.62%) HTML
4 9 (1.45%) CSS
5 8 (1.29%) ASP.NET
5 8 (1.29%) REST
5 8 (1.29%) SAML
5 8 (1.29%) Web Services
6 5 (0.81%) 802.1X
7 4 (0.65%) .NET Framework
7 4 (0.65%) Ajax
7 4 (0.65%) LINQ
8 3 (0.48%) ADO.NET
8 3 (0.48%) FastCGI
8 3 (0.48%) J2EE
8 3 (0.48%) RSS
8 3 (0.48%) Servlets
8 3 (0.48%) WCF
8 3 (0.48%) Windows Identity Foundation
8 3 (0.48%) WPF
Miscellaneous
1 41 (6.62%) Data Centre
2 36 (5.82%) Analytical Skills
3 31 (5.01%) Management Information System
4 14 (2.26%) CMDB
4 14 (2.26%) Smart Meter
5 13 (2.10%) Computer Science
6 12 (1.94%) Enterprise Software
7 8 (1.29%) Clustering
7 8 (1.29%) Driving Licence
7 8 (1.29%) Performance Metrics
7 8 (1.29%) RSA SecurID
8 7 (1.13%) Blackberry
9 6 (0.97%) BYOD
9 6 (0.97%) LPAR
10 5 (0.81%) EMC VNX
10 5 (0.81%) Frameworx
10 5 (0.81%) Mobile App
10 5 (0.81%) Statistics
11 4 (0.65%) Economics
11 4 (0.65%) PKI
Operating Systems
1 107 (17.29%) Windows
2 49 (7.92%) Linux
3 34 (5.49%) Windows Server 2008
4 33 (5.33%) Windows Server
5 23 (3.72%) Windows Server 2012
6 20 (3.23%) Windows 7
7 18 (2.91%) Windows XP
8 17 (2.75%) Unix
9 15 (2.42%) Windows Server 2003
10 14 (2.26%) CentOS
11 12 (1.94%) VMS
12 11 (1.78%) Ubuntu
13 8 (1.29%) Windows 10
14 6 (0.97%) Apple iOS
14 6 (0.97%) Windows Vista
15 5 (0.81%) Red Hat Enterprise Linux
15 5 (0.81%) Solaris
15 5 (0.81%) Windows 8
16 3 (0.48%) Windows NT
17 2 (0.32%) AIX
Processes & Methodologies
1 387 (62.52%) ITIL
2 99 (15.99%) ITSM
3 90 (14.54%) ITIL V3
4 84 (13.57%) Service Delivery
5 79 (12.76%) Project Management
6 78 (12.60%) Incident Management
7 65 (10.50%) CRM
8 63 (10.18%) Change Management
9 55 (8.89%) Agile Software Development
10 54 (8.72%) PRINCE2
11 53 (8.56%) Problem Management
12 49 (7.92%) Service Design
13 47 (7.59%) Ticket Management
14 45 (7.27%) Stakeholder Management
15 34 (5.49%) Configuration Management
16 33 (5.33%) Customer Engagement
17 28 (4.52%) Change Control
18 27 (4.36%) eTOM
18 27 (4.36%) Use Case
19 25 (4.04%) Continuous Improvement
Programming Languages
1 51 (8.24%) SQL
2 34 (5.49%) PowerShell
3 19 (3.07%) JavaScript
4 16 (2.58%) Java
4 16 (2.58%) Ruby
5 15 (2.42%) Python
6 14 (2.26%) C#
7 11 (1.78%) C
8 9 (1.45%) T-SQL
9 6 (0.97%) VBScript
10 3 (0.48%) PHP
11 2 (0.32%) Shell Script
12 1 (0.16%) Perl
Qualifications
1 143 (23.10%) Security Cleared
2 89 (14.38%) SC Cleared
3 64 (10.34%) Degree
4 49 (7.92%) DV Cleared
4 49 (7.92%) Microsoft Certification
5 44 (7.11%) ITIL Certification
6 27 (4.36%) MCITP
6 27 (4.36%) MCTS
7 18 (2.91%) ITIL Foundation Certificate
8 13 (2.10%) Cisco Certification
8 13 (2.10%) MCSE
9 12 (1.94%) ISEB
10 7 (1.13%) MCP
11 6 (0.97%) ISTQB Foundation Certification
12 5 (0.81%) A+ Certification
12 5 (0.81%) CCIE
12 5 (0.81%) PMI Certification
13 4 (0.65%) CCSP
13 4 (0.65%) HND
13 4 (0.65%) MCSA
Quality Assurance & Compliance
1 83 (13.41%) SLA
2 8 (1.29%) COBIT
2 8 (1.29%) ISO 9001
2 8 (1.29%) QA
3 5 (0.81%) Sarbanes-Oxley
4 4 (0.65%) Disclosure Scotland
4 4 (0.65%) ISO/IEC 27001
4 4 (0.65%) PMBOK
5 1 (0.16%) Data Quality
5 1 (0.16%) ISO/IEC 20000
5 1 (0.16%) PCI DSS
5 1 (0.16%) TickIT
System Software
1 88 (14.22%) Active Directory
2 38 (6.14%) VMware Infrastructure
3 22 (3.55%) Hyper-V
4 16 (2.58%) Docker
5 11 (1.78%) vSphere
6 9 (1.45%) NFS
7 6 (0.97%) VMware ESXi
8 5 (0.81%) Terminal Services
8 5 (0.81%) XenApp
9 4 (0.65%) BitLocker
9 4 (0.65%) Terminal Server
9 4 (0.65%) UAG
9 4 (0.65%) XenDesktop
10 1 (0.16%) Firmware
10 1 (0.16%) vCloud
Systems Management
1 35 (5.65%) SCCM
2 33 (5.33%) SCOM
3 19 (3.07%) Puppet
4 14 (2.26%) Opscode Chef
4 14 (2.26%) OVSD
5 12 (1.94%) Ansible
6 6 (0.97%) Tivoli Storage Manager
6 6 (0.97%) WSUS
7 5 (0.81%) Nagios
7 5 (0.81%) OpenView Configuration Management
7 5 (0.81%) WMI
8 4 (0.65%) Backup Exec
8 4 (0.65%) OpenView
9 3 (0.48%) Forefront Identity Manager
9 3 (0.48%) McAfee ePO
9 3 (0.48%) SCVMM
9 3 (0.48%) Windows Intune
10 2 (0.32%) EMC NetWorker
10 2 (0.32%) HP UCMDB
10 2 (0.32%) OpenNMS
Vendors
1 147 (23.75%) Microsoft
2 60 (9.69%) Cisco
3 48 (7.75%) VMware
4 47 (7.59%) HP
5 34 (5.49%) Remedy
6 31 (5.01%) ServiceNow
7 28 (4.52%) Oracle
8 25 (4.04%) Huawei
9 23 (3.72%) SAP
10 19 (3.07%) Citrix
11 16 (2.58%) BMC
11 16 (2.58%) Dell
12 15 (2.42%) IBM
12 15 (2.42%) NetApp
13 13 (2.10%) CheckPoint
13 13 (2.10%) Splunk
14 10 (1.62%) Juniper
14 10 (1.62%) Palo Alto
15 9 (1.45%) Blue Coat
15 9 (1.45%) LANDesk
Fareham
Interquest - IQ Tech
Rate: £400 per day
Posted: 20 hours ago
South East
Talent Spa
Rate: £175pd
Posted: 6 days ago
Bracknell
Spectrum IT
Rate: £300 - £325 per day
Posted: 8 days ago
South East
Lorien Resourcing
Posted: 6 days ago
Hook, Hampshire
HAYS INFORMATION TECHNOLOGY
Rate: £350.00 - £372.00 per day
Posted: 6 days ago
Fareham, Hampshire
Connectus
Rate: £450 - £500 per day
Posted: 4 days ago
Milton Keynes
Capita Defence & Security Resourcing
Posted: 15 days ago
Fareham, Hampshire
Connectus
Rate: £85 - £110 per day
Posted: 6 days ago
Reading
Spectrum IT
Rate: £350 - £400 per day
Posted: 11 days ago
Reading
Spectrum IT
Rate: £300 per day
Posted: 26 days ago