The table below looks at the statistics for Service Management skills in IT contracts advertised for the South East region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 10 December 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
10 Dec 2016
Same period 2015 Same period 2014
Service Management
Rank 41 48 56
Rank change year-on-year
+7 +8
Contract jobs citing Service Management 315 318 295
As % of all contract IT jobs located in the South East 4.07% 3.37% 2.99%
As % of the Processes & Methodologies category 5.08% 4.24% 3.90%
Number of daily rates quoted 186 164 132
Median daily rate £450 £416 £350
Median daily rate % change year-on-year
+8.17% +18.85%
90% offered a daily rate of more than £239 £258 £180
10% offered a daily rate of more than £600 £575 £450
UK excluding London median daily rate £400 £390 £350
% change year-on-year
+2.56% +11.42%
Number of hourly rates quoted 15 21 35
Median hourly rate £13.70 £14.00 £15.00
Median hourly rate % change year-on-year
-2.14% -6.66%
90% offered a hourly rate of more than £11.50 £12.00 £11.50
10% offered a hourly rate of more than £14.70 £37.09 £27.70
UK excluding London median hourly rate £14.00 £15.50 £15.00
% change year-on-year
-9.67% +3.33%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South East region.

Processes & Methodologies Category
South East
Contract IT job ads with a match in the
Processes & Methodologies category
6201 7507 7562
As % of all contract IT jobs located in the South East 80.12% 79.65% 76.57%
Number of daily rates quoted 3674 4426 4223
Median daily rate £425 £400 £380
Median daily rate % change year-on-year
+6.25% +5.26%
90% offered a daily rate of more than £275 £275 £250
10% offered a daily rate of more than £550 £550 £525
UK excluding London median daily rate £413 £400 £385
% change year-on-year
+3.12% +3.89%
Number of hourly rates quoted 258 312 288
Median hourly rate £34.00 £36.00 £22.25
Median hourly rate % change year-on-year
-5.55% +61.79%
90% offered a hourly rate of more than £12.52 £12.00 £11.50
10% offered a hourly rate of more than £54.50 £55.00 £42.50
UK excluding London median hourly rate £30.00 £34.00 £25.00
% change year-on-year
-11.76% +36.00%

Service Management
Jobs Demand Trend in the South East

The demand trend of contract jobs across the South East region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in the South East

Service Management
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the South East region.

Service Management Daily Rate Trend in the South East

Service Management
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the South East region over the 3 months to 10 December 2016.

Service Management Daily Rate Histogram in the South East

Service Management
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the South East region.

Service Management Hourly Rate Trend in the South East

Service Management
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the South East region over the 3 months to 10 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire +24 144 £475 +7.95% 17
Berkshire +3 75 £400 -5.88% 4
Buckinghamshire +5 42 £450 +9.75% 2
Surrey +5 34 £345 -17.85% 9
West Sussex +5 8 £370 -1.33%
Oxfordshire -8 5 £213 -41.37% 4
Middlesex -7 2 £385 -18.89%
Kent +1 1 £263 -30.00%
Isle of Wight - 1 £438 -
Service Management
England

Service Management
Top 30 Related IT Skills in the South East

For the 6 months to 10 December 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region with a requirement for Service Management.

1 353 (55.77%) ITIL
2 159 (25.12%) Security Cleared
3 131 (20.70%) Windows
4 121 (19.12%) ITSM
4 121 (19.12%) SC Cleared
5 110 (17.38%) VMware
6 109 (17.22%) Finance
7 99 (15.64%) IaaS
8 96 (15.17%) Service Delivery
8 96 (15.17%) SLA
9 87 (13.74%) ITIL V3
10 86 (13.59%) PaaS
11 83 (13.11%) Service Design
11 83 (13.11%) Linux
12 81 (12.80%) Agile Software Development
13 80 (12.64%) Telecoms
13 80 (12.64%) Project Management
14 67 (10.58%) Cisco
14 67 (10.58%) Microsoft
15 61 (9.64%) Change Management
15 61 (9.64%) User Stories
16 57 (9.00%) Management Information System
17 53 (8.37%) Incident Management
17 53 (8.37%) ServiceNow
18 51 (8.06%) Problem Management
19 50 (7.90%) Configuration Management
20 49 (7.74%) PRINCE2
21 48 (7.58%) Degree
21 48 (7.58%) Stakeholder Management
22 46 (7.27%) ITIL Certification

Service Management
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (2.69%) SharePoint
1 17 (2.69%) WebLogic
2 15 (2.37%) WebSphere
3 14 (2.21%) CMS
4 12 (1.90%) Apache
5 9 (1.42%) MS Exchange
5 9 (1.42%) Tuxedo
6 8 (1.26%) BizTalk Server
6 8 (1.26%) Exchange Server 2010
6 8 (1.26%) IIS
7 6 (0.95%) Exchange Server 2013
7 6 (0.95%) Skype for Business
8 5 (0.79%) JBoss
8 5 (0.79%) SAS
8 5 (0.79%) WebSphere Application Server
9 4 (0.63%) Tomcat
10 3 (0.47%) Oracle SOA Suite
10 3 (0.47%) SharePoint 2013
11 2 (0.32%) Confluence
11 2 (0.32%) Oracle Application Server
Applications
1 39 (6.16%) MS Office
2 25 (3.95%) MS Excel
3 11 (1.74%) MS Visio
4 6 (0.95%) MS Project
5 5 (0.79%) MS PowerPoint
6 2 (0.32%) Maya
7 1 (0.16%) Spreadsheet
7 1 (0.16%) SPSS
Business Applications
1 15 (2.37%) Remedy ITSM
2 6 (0.95%) Infor M3
3 5 (0.79%) Maximo
4 3 (0.47%) SAP Oil and Gas
5 2 (0.32%) Dynamics CRM
6 1 (0.16%) Primavera
6 1 (0.16%) SAP SD
6 1 (0.16%) SAP SM
Cloud Services
1 99 (15.64%) IaaS
2 86 (13.59%) PaaS
3 19 (3.00%) Office 365
4 12 (1.90%) Microsoft Azure
5 7 (1.11%) Amazon AWS
6 5 (0.79%) Cloud Computing
6 5 (0.79%) IBM Cloud
6 5 (0.79%) SoftLayer
7 3 (0.47%) SaaS
8 1 (0.16%) Mimecast
Communications & Networking
1 43 (6.79%) Firewall
2 24 (3.79%) Internet
3 20 (3.16%) DNS
4 15 (2.37%) LAN
4 15 (2.37%) WAN
5 14 (2.21%) SAN
5 14 (2.21%) TCP/IP
6 13 (2.05%) VPN
7 12 (1.90%) LDAP
7 12 (1.90%) Radio Access Network
7 12 (1.90%) SSL
8 11 (1.74%) Cisco Nexus
8 11 (1.74%) IPsec
9 9 (1.42%) Ethernet
9 9 (1.42%) Network Security
9 9 (1.42%) Wireless
10 8 (1.26%) Broadband
11 7 (1.11%) MPLS
11 7 (1.11%) VoIP
12 6 (0.95%) DWDM
Database & Business Intelligence
1 16 (2.53%) Data Warehouse
2 15 (2.37%) Oracle Database
2 15 (2.37%) SQL Server
3 10 (1.58%) Oracle BI EE
4 9 (1.42%) Hadoop
4 9 (1.42%) QlikView
5 8 (1.26%) Oracle Database 11g
6 7 (1.11%) BusinessObjects
6 7 (1.11%) SQL Server Reporting Services
7 6 (0.95%) PostgreSQL
7 6 (0.95%) Relational Database
8 5 (0.79%) Oracle Database 12c
8 5 (0.79%) RDBMS
9 4 (0.63%) Big Data
9 4 (0.63%) MySQL
9 4 (0.63%) SQL Server Integration Services
10 3 (0.47%) Power BI
10 3 (0.47%) Star Schema
11 2 (0.32%) Oracle BI Publisher
11 2 (0.32%) Oracle Database 10g
Development Applications
1 21 (3.32%) Team Foundation Server
2 19 (3.00%) JIRA
3 12 (1.90%) Jenkins
3 12 (1.90%) Rational DOORS
4 9 (1.42%) Visual Studio
5 8 (1.26%) MSBuild
6 6 (0.95%) Git (software)
7 5 (0.79%) Selenium
8 4 (0.63%) Artifactory
8 4 (0.63%) Atlassian Bamboo
8 4 (0.63%) Subversion
9 2 (0.32%) Hudson
9 2 (0.32%) Oracle APEX
10 1 (0.16%) AdminStudio
10 1 (0.16%) MSI
10 1 (0.16%) Redmine
10 1 (0.16%) Sonatype Nexus
10 1 (0.16%) Vagrant
General
1 109 (17.22%) Finance
2 80 (12.64%) Telecoms
3 13 (2.05%) Billing
4 11 (1.74%) Retail
5 7 (1.11%) Back Office
5 7 (1.11%) French Language
5 7 (1.11%) Legal
5 7 (1.11%) Marketing
6 6 (0.95%) Front Office
7 4 (0.63%) Manufacturing
8 3 (0.47%) Aerospace
8 3 (0.47%) Banking
8 3 (0.47%) Electronics
9 2 (0.32%) German Language
9 2 (0.32%) Pharmaceutical
9 2 (0.32%) Spanish Language
10 1 (0.16%) Advertising
10 1 (0.16%) Automotive
10 1 (0.16%) Military
10 1 (0.16%) Publishing
Job Titles
1 123 (19.43%) Analyst
2 60 (9.48%) Architect
2 60 (9.48%) Service Manager
3 46 (7.27%) Service Analyst
4 34 (5.37%) Business Analyst
5 32 (5.06%) Service Desk Analyst
6 27 (4.27%) Consultant
7 26 (4.11%) Project Manager
7 26 (4.11%) Service Architect
8 22 (3.48%) Developer
9 19 (3.00%) Support Engineer
10 18 (2.84%) Designer
10 18 (2.84%) IT Analyst
10 18 (2.84%) ITIL Manager
10 18 (2.84%) Support Analyst
11 16 (2.53%) ServiceNow Developer
12 15 (2.37%) Applications Support
12 15 (2.37%) Delivery Manager
12 15 (2.37%) Services Delivery Manager
12 15 (2.37%) Transition Manager
Libraries, Frameworks & Software Standards
1 25 (3.95%) Middleware
2 22 (3.48%) Web Services
3 18 (2.84%) .NET
4 14 (2.21%) HTML
5 12 (1.90%) WebCenter
5 12 (1.90%) XML
6 8 (1.26%) CSS
6 8 (1.26%) REST
7 7 (1.11%) .NET Framework
7 7 (1.11%) SOAP
7 7 (1.11%) Twitter Bootstrap
8 4 (0.63%) Spring
9 3 (0.47%) J2EE
10 2 (0.32%) Ajax
10 2 (0.32%) jQuery
11 1 (0.16%) 802.1X
11 1 (0.16%) Django
11 1 (0.16%) Kafka
11 1 (0.16%) RabbitMQ
11 1 (0.16%) Software Packaging
Miscellaneous
1 57 (9.00%) Management Information System
2 46 (7.27%) Analytical Skills
3 45 (7.11%) CMDB
4 39 (6.16%) Data Centre
5 15 (2.37%) Smart Meter
6 14 (2.21%) Public Cloud
7 10 (1.58%) Driving Licence
8 9 (1.42%) Data Integration
9 7 (1.11%) Client/Server
10 5 (0.79%) Blog
10 5 (0.79%) Data Protection Act
10 5 (0.79%) Mainframe
11 4 (0.63%) CESG
11 4 (0.63%) Cyberthreat
11 4 (0.63%) Digital TV
11 4 (0.63%) PMI
12 3 (0.47%) LPAR
12 3 (0.47%) Virtual Team
13 2 (0.32%) Computer Science
13 2 (0.32%) FMCG
Operating Systems
1 131 (20.70%) Windows
2 83 (13.11%) Linux
3 31 (4.90%) Unix
4 26 (4.11%) Windows Server
5 18 (2.84%) Windows Server 2008
6 13 (2.05%) Red Hat Enterprise Linux
6 13 (2.05%) Windows 7
6 13 (2.05%) Windows Server 2012
7 9 (1.42%) Solaris
8 8 (1.26%) Windows XP
9 7 (1.11%) CentOS
10 4 (0.63%) Windows Server 2003
11 3 (0.47%) Oracle Linux
11 3 (0.47%) Windows 10
12 2 (0.32%) Windows 8
13 1 (0.16%) MVS
13 1 (0.16%) Ubuntu
13 1 (0.16%) Windows NT
Processes & Methodologies
1 353 (55.77%) ITIL
2 121 (19.12%) ITSM
3 96 (15.17%) Service Delivery
4 87 (13.74%) ITIL V3
5 83 (13.11%) Service Design
6 81 (12.80%) Agile Software Development
7 80 (12.64%) Project Management
8 61 (9.64%) Change Management
8 61 (9.64%) User Stories
9 53 (8.37%) Incident Management
10 51 (8.06%) Problem Management
11 50 (7.90%) Configuration Management
12 49 (7.74%) PRINCE2
13 48 (7.58%) Stakeholder Management
14 43 (6.79%) Scrum
15 42 (6.64%) Analytics
16 39 (6.16%) Root Cause Analysis
17 32 (5.06%) Workflow
18 28 (4.42%) Risk Management
19 27 (4.27%) Knowledge Management
Programming Languages
1 40 (6.32%) SQL
2 32 (5.06%) JavaScript
3 24 (3.79%) PowerShell
4 23 (3.63%) Perl
5 13 (2.05%) C#
5 13 (2.05%) Java
6 8 (1.26%) PHP
6 8 (1.26%) T-SQL
6 8 (1.26%) VB.NET
7 6 (0.95%) Bash Shell
7 6 (0.95%) C++
7 6 (0.95%) Python
7 6 (0.95%) VB
8 5 (0.79%) Shell Script
9 3 (0.47%) C
9 3 (0.47%) VBA
10 2 (0.32%) PL/SQL
10 2 (0.32%) Ruby
Qualifications
1 159 (25.12%) Security Cleared
2 121 (19.12%) SC Cleared
3 48 (7.58%) Degree
4 46 (7.27%) ITIL Certification
5 24 (3.79%) DV Cleared
6 19 (3.00%) Cisco Certification
6 19 (3.00%) ITIL Foundation Certificate
7 13 (2.05%) PMI Certification
8 9 (1.42%) PMP
9 8 (1.26%) CCIE
10 7 (1.11%) CISM
10 7 (1.11%) CISSP
11 6 (0.95%) BPSS Clearance
11 6 (0.95%) CCSP
12 5 (0.79%) CAPM
12 5 (0.79%) CCNA
12 5 (0.79%) PRINCE2 Certification
13 4 (0.63%) GCIA
13 4 (0.63%) GCIH
13 4 (0.63%) GIAC
Quality Assurance & Compliance
1 96 (15.17%) SLA
2 13 (2.05%) ISO/IEC 27001
3 11 (1.74%) QA
4 7 (1.11%) ISO 9001
5 6 (0.95%) COBIT
6 5 (0.79%) Disclosure Scotland
6 5 (0.79%) PCI DSS
7 3 (0.47%) ISO22301
8 2 (0.32%) ISO 14001
8 2 (0.32%) Sarbanes-Oxley
9 1 (0.16%) Data Quality
9 1 (0.16%) ISO/IEC 20000
9 1 (0.16%) JSP 440
System Software
1 43 (6.79%) VMware Infrastructure
2 38 (6.00%) Active Directory
3 9 (1.42%) vCloud
4 8 (1.26%) vSphere
5 7 (1.11%) Hyper-V
5 7 (1.11%) VMware ESXi
6 3 (0.47%) Firmware
6 3 (0.47%) VMware ESX
7 2 (0.32%) Microsoft App-V
7 2 (0.32%) Oracle RAC
8 1 (0.16%) Terminal Services
8 1 (0.16%) Veritas Cluster Server
8 1 (0.16%) Veritas Volume Manager
8 1 (0.16%) Virtual Machines
8 1 (0.16%) XenApp
Systems Management
1 21 (3.32%) Puppet
2 15 (2.37%) Opscode Chef
3 9 (1.42%) Netcool
4 8 (1.26%) Tivoli
5 7 (1.11%) CA Spectrum
5 7 (1.11%) OVSD
6 6 (0.95%) Norton AntiVirus
7 5 (0.79%) Amdocs OSS
7 5 (0.79%) Oracle Identity Management
7 5 (0.79%) SCCM
8 4 (0.63%) AppManager
8 4 (0.63%) Terraform
8 4 (0.63%) Tivoli Storage Manager
9 3 (0.47%) AirWatch
10 2 (0.32%) HP UCMDB
10 2 (0.32%) Tivoli Monitoring
11 1 (0.16%) DameWare
11 1 (0.16%) NetBackup
11 1 (0.16%) Netcool/OMNIbus
11 1 (0.16%) ZENworks
Vendors
1 110 (17.38%) VMware
2 67 (10.58%) Cisco
2 67 (10.58%) Microsoft
3 53 (8.37%) ServiceNow
4 40 (6.32%) Oracle
5 33 (5.21%) CA
6 32 (5.06%) Remedy
7 30 (4.74%) BMC
8 27 (4.27%) HP
9 15 (2.37%) CheckPoint
10 14 (2.21%) SolarWinds
11 13 (2.05%) Huawei
12 12 (1.90%) CA Agile Central
12 12 (1.90%) Citrix
12 12 (1.90%) IBM
13 9 (1.42%) F5
13 9 (1.42%) Juniper
14 8 (1.26%) AppDynamics
14 8 (1.26%) Ericsson
14 8 (1.26%) NetApp
Oxfordshire
The One Group
Rate: Market related
Posted: Yesterday
Portsmouth, Hampshire
Montash
Rate: £475 - £500 per day
Posted: 2 days ago
Fareham, Hampshire
Montash
Rate: £550 - £650 per day
Posted: 3 days ago
Eastleigh, Hampshire
Redrock Consulting Ltd
Rate: £15 - £16 per hour
Posted: 5 days ago
Fareham, Hampshire
Montash
Rate: £500 - £600 per day
Posted: 5 days ago
Surrey
Networkers
Rate: £10.86 - £13.28 per hour
Posted: 4 days ago