The table below looks at the statistics for Service Management skills in IT contracts advertised for the South East region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 29 September 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
29 Sep 2016
Same period 2015 Same period 2014
Service Management
Rank 49 64 59
Rank change year-on-year
+15 -5
Contract jobs citing Service Management 320 300 275
As % of all contract IT jobs located in the South East 3.82% 3.02% 2.96%
As % of the Processes & Methodologies category 4.70% 3.79% 3.86%
Number of daily rates quoted 205 144 147
Median daily rate £425 £375 £350
Median daily rate % change year-on-year
+13.33% +7.14%
90% offered a daily rate of more than £275 £250 £163
10% offered a daily rate of more than £600 £525 £500
UK excluding London median daily rate £400 £390 £365
% change year-on-year
+2.56% +6.84%
Number of hourly rates quoted 16 25 13
Median hourly rate £15.13 £30.90 £14.00
Median hourly rate % change year-on-year
-51.05% +120.71%
90% offered a hourly rate of more than £12.00 £13.50 £12.88
10% offered a hourly rate of more than £59.31 £37.09 £30.40
UK excluding London median hourly rate £14.50 £18.52 £15.00
% change year-on-year
-21.70% +23.46%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South East region.

Processes & Methodologies Category
South East
Contract IT job ads with a match in the
Processes & Methodologies category
6813 7909 7117
As % of all contract IT jobs located in the South East 81.43% 79.66% 76.49%
Number of daily rates quoted 4182 4846 3982
Median daily rate £420 £400 £375
Median daily rate % change year-on-year
+5.00% +6.66%
90% offered a daily rate of more than £275 £275 £243
10% offered a daily rate of more than £550 £520 £500
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 262 270 274
Median hourly rate £38.50 £37.09 £21.66
Median hourly rate % change year-on-year
+3.80% +71.23%
90% offered a hourly rate of more than £13.00 £14.50 £12.00
10% offered a hourly rate of more than £57.57 £50.00 £50.00
UK excluding London median hourly rate £32.66 £34.00 £26.00
% change year-on-year
-3.95% +30.76%

Service Management
Jobs Demand Trend in the South East

The demand trend of contract jobs across the South East region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in the South East

Service Management
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the South East region.

Service Management Daily Rate Trend in the South East

Service Management
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the South East region over the 3 months to 29 September 2016.

Service Management Daily Rate Histogram in the South East

Service Management
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the South East region.

Service Management Hourly Rate Trend in the South East

Service Management
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Management across the South East region over the 3 months to 29 September 2016.

Service Management Hourly Rate Histogram in the South East

Service Management
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the South East region over the 3 months to 29 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire +35 125 £438 +30.20% 10
Berkshire -8 81 £495 +23.75% 6
Buckinghamshire +10 39 £450 +11.11% 2
Surrey -9 32 £385 +5.11% 10
West Sussex +17 20 £373 +5.30% 1
Oxfordshire -10 10 £450 +24.13% 4
Kent +10 7 £355 -8.38%
Middlesex 0 4 £350 -10.25%
East Sussex +1 1 - -
Isle of Wight - 1 £438 -
Service Management
England

Service Management
Top 30 Related IT Skills in the South East

For the 6 months to 29 September 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region with a requirement for Service Management.

1 366 (58.84%) ITIL
2 159 (25.56%) Security Cleared
3 147 (23.63%) ITSM
4 119 (19.13%) Windows
5 111 (17.85%) SC Cleared
6 98 (15.76%) Finance
7 93 (14.95%) Service Delivery
8 92 (14.79%) Telecoms
9 90 (14.47%) Microsoft
10 88 (14.15%) ITIL V3
11 84 (13.50%) SLA
12 76 (12.22%) Project Management
13 75 (12.06%) Linux
14 70 (11.25%) Change Management
14 70 (11.25%) VMware
15 65 (10.45%) ServiceNow
16 64 (10.29%) Service Design
17 60 (9.65%) Cisco
18 58 (9.32%) Agile Software Development
19 56 (9.00%) Data Centre
20 55 (8.84%) Stakeholder Management
21 52 (8.36%) Management Information System
21 52 (8.36%) Problem Management
22 51 (8.20%) Degree
23 50 (8.04%) SQL
24 49 (7.88%) ITIL Certification
25 48 (7.72%) Configuration Management
26 46 (7.40%) Active Directory
26 46 (7.40%) IaaS
27 45 (7.23%) PaaS

Service Management
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (2.41%) CMS
1 15 (2.41%) SharePoint
1 15 (2.41%) WebLogic
2 11 (1.77%) WebSphere
3 9 (1.45%) Apache
3 9 (1.45%) Tuxedo
4 8 (1.29%) MS Exchange
5 7 (1.13%) IIS
6 6 (0.96%) BizTalk Server
6 6 (0.96%) Skype for Business
7 5 (0.80%) Exchange Server 2010
7 5 (0.80%) JBoss
8 4 (0.64%) Blackberry Enterprise Server
8 4 (0.64%) Tomcat
9 2 (0.32%) Exchange Server 2003
9 2 (0.32%) Oracle 10gAS
9 2 (0.32%) Oracle Application Server
9 2 (0.32%) SharePoint 2010
10 1 (0.16%) nginx
10 1 (0.16%) Oracle Service Bus
Applications
1 44 (7.07%) MS Office
2 37 (5.95%) MS Excel
3 8 (1.29%) MS Visio
4 7 (1.13%) MS PowerPoint
5 4 (0.64%) MS Project
6 2 (0.32%) Maya
6 2 (0.32%) SPSS
Business Applications
1 17 (2.73%) Remedy ITSM
2 8 (1.29%) Dynamics CRM
3 3 (0.48%) Infor M3
3 3 (0.48%) SAP SM
4 2 (0.32%) SAP Oil and Gas
4 2 (0.32%) SAP SD
5 1 (0.16%) Primavera
Cloud Services
1 46 (7.40%) IaaS
2 45 (7.23%) PaaS
3 16 (2.57%) Microsoft Azure
4 7 (1.13%) Office 365
5 5 (0.80%) Amazon AWS
5 5 (0.80%) Cloud Computing
6 4 (0.64%) SaaS
7 2 (0.32%) Azure Active Directory
Communications & Networking
1 32 (5.14%) Internet
2 31 (4.98%) Firewall
3 29 (4.66%) LAN
3 29 (4.66%) WAN
4 22 (3.54%) TCP/IP
5 18 (2.89%) DNS
6 16 (2.57%) Network Security
6 16 (2.57%) SAN
7 14 (2.25%) Ethernet
7 14 (2.25%) VPN
8 13 (2.09%) Radio Access Network
9 12 (1.93%) Broadband
9 12 (1.93%) LDAP
10 10 (1.61%) SSL
11 9 (1.45%) IPsec
12 8 (1.29%) Cisco Nexus
12 8 (1.29%) MPLS
13 7 (1.13%) 3G
13 7 (1.13%) DHCP
13 7 (1.13%) VoIP
Database & Business Intelligence
1 25 (4.02%) SQL Server
2 15 (2.41%) Oracle Database
3 13 (2.09%) Data Warehouse
4 12 (1.93%) QlikView
4 12 (1.93%) SQL Server Reporting Services
5 10 (1.61%) BusinessObjects
6 9 (1.45%) Oracle BI EE
7 8 (1.29%) SQL Server Integration Services
8 7 (1.13%) Relational Database
9 6 (0.96%) MySQL
10 5 (0.80%) PostgreSQL
10 5 (0.80%) RDBMS
10 5 (0.80%) SQL Server 2008
11 4 (0.64%) Big Data
11 4 (0.64%) Hadoop
11 4 (0.64%) Oracle Database 11g
11 4 (0.64%) Power BI
12 3 (0.48%) Azure SQL Database
12 3 (0.48%) Star Schema
13 2 (0.32%) Oracle Database 10g
Development Applications
1 15 (2.41%) JIRA
2 14 (2.25%) Team Foundation Server
3 11 (1.77%) Visual Studio
4 9 (1.45%) Jenkins
5 8 (1.29%) Rational DOORS
6 5 (0.80%) Git (software)
6 5 (0.80%) MSBuild
6 5 (0.80%) Selenium
6 5 (0.80%) Subversion
7 4 (0.64%) Artifactory
7 4 (0.64%) Atlassian Bamboo
7 4 (0.64%) Hudson
8 2 (0.32%) AdminStudio
8 2 (0.32%) MSI
8 2 (0.32%) Oracle APEX
8 2 (0.32%) Sonatype Nexus
9 1 (0.16%) Ant
9 1 (0.16%) Maven
9 1 (0.16%) Redmine
General
1 98 (15.76%) Finance
2 92 (14.79%) Telecoms
3 13 (2.09%) Legal
4 12 (1.93%) Front Office
5 10 (1.61%) Retail
6 9 (1.45%) Back Office
7 6 (0.96%) Billing
7 6 (0.96%) Law
8 5 (0.80%) Marketing
9 4 (0.64%) French Language
10 3 (0.48%) Banking
10 3 (0.48%) Manufacturing
10 3 (0.48%) Military
10 3 (0.48%) Spanish Language
11 2 (0.32%) Electronics
11 2 (0.32%) German Language
11 2 (0.32%) Multimedia
11 2 (0.32%) Pharmaceutical
12 1 (0.16%) Financial Institution
12 1 (0.16%) Investment Banking
Job Titles
1 130 (20.90%) Analyst
2 72 (11.58%) Architect
3 64 (10.29%) Service Manager
4 48 (7.72%) Service Analyst
5 32 (5.14%) Developer
6 31 (4.98%) Project Manager
6 31 (4.98%) Service Desk Analyst
7 27 (4.34%) Business Analyst
7 27 (4.34%) Consultant
7 27 (4.34%) Service Architect
8 26 (4.18%) ITIL Manager
8 26 (4.18%) Support Analyst
9 24 (3.86%) Services Delivery Manager
10 23 (3.70%) Delivery Manager
10 23 (3.70%) Support Engineer
11 21 (3.38%) IT Analyst
12 19 (3.05%) Technical Architect
13 18 (2.89%) ServiceNow Developer
14 17 (2.73%) Service Desk Support
14 17 (2.73%) Service Desk Support Analyst
Libraries, Frameworks & Software Standards
1 28 (4.50%) .NET
1 28 (4.50%) Web Services
2 20 (3.22%) Middleware
3 19 (3.05%) XML
4 17 (2.73%) HTML
5 11 (1.77%) CSS
6 9 (1.45%) WebCenter
7 8 (1.29%) REST
7 8 (1.29%) SOAP
8 7 (1.13%) Twitter Bootstrap
9 5 (0.80%) ASP.NET
10 4 (0.64%) .NET Framework
10 4 (0.64%) J2EE
10 4 (0.64%) Spring
11 3 (0.48%) 802.1X
11 3 (0.48%) Ajax
12 2 (0.32%) DCOM
12 2 (0.32%) jQuery
13 1 (0.16%) Kafka
13 1 (0.16%) Servlets
Miscellaneous
1 56 (9.00%) Data Centre
2 52 (8.36%) Management Information System
3 40 (6.43%) Analytical Skills
4 38 (6.11%) CMDB
5 17 (2.73%) LPAR
5 17 (2.73%) Smart Meter
6 12 (1.93%) Driving Licence
7 7 (1.13%) Digital TV
7 7 (1.13%) Public Cloud
8 6 (0.96%) Clustering
8 6 (0.96%) Frameworx
8 6 (0.96%) PKI
8 6 (0.96%) RSA SecurID
9 5 (0.80%) Blog
9 5 (0.80%) Mainframe
9 5 (0.80%) Performance Metrics
9 5 (0.80%) PMI
9 5 (0.80%) Statistics
9 5 (0.80%) Virtual Team
10 4 (0.64%) Cyberthreat
Operating Systems
1 119 (19.13%) Windows
2 75 (12.06%) Linux
3 43 (6.91%) Unix
4 32 (5.14%) Windows Server
5 22 (3.54%) Windows 7
6 19 (3.05%) Windows Server 2012
7 17 (2.73%) Windows Server 2008
7 17 (2.73%) Windows XP
8 10 (1.61%) Windows Server 2003
9 9 (1.45%) CentOS
9 9 (1.45%) Red Hat Enterprise Linux
9 9 (1.45%) Solaris
9 9 (1.45%) Windows 10
10 6 (0.96%) Windows 8
11 5 (0.80%) Ubuntu
11 5 (0.80%) Windows NT
12 3 (0.48%) Oracle Linux
13 2 (0.32%) VMS
14 1 (0.16%) AIX
14 1 (0.16%) Apple iOS
Processes & Methodologies
1 366 (58.84%) ITIL
2 147 (23.63%) ITSM
3 93 (14.95%) Service Delivery
4 88 (14.15%) ITIL V3
5 76 (12.22%) Project Management
6 70 (11.25%) Change Management
7 64 (10.29%) Service Design
8 58 (9.32%) Agile Software Development
9 55 (8.84%) Stakeholder Management
10 52 (8.36%) Problem Management
11 48 (7.72%) Configuration Management
12 44 (7.07%) Incident Management
12 44 (7.07%) PRINCE2
13 36 (5.79%) Workflow
14 31 (4.98%) Migration
15 30 (4.82%) User Stories
16 29 (4.66%) CRM
17 25 (4.02%) Risk Management
18 24 (3.86%) Change Control
19 23 (3.70%) Capacity Management
Programming Languages
1 50 (8.04%) SQL
2 37 (5.95%) JavaScript
3 23 (3.70%) PowerShell
4 22 (3.54%) Perl
5 20 (3.22%) Java
6 16 (2.57%) C#
7 8 (1.29%) T-SQL
8 7 (1.13%) PHP
9 6 (0.96%) C++
9 6 (0.96%) Python
9 6 (0.96%) VBScript
10 5 (0.80%) Bash Shell
10 5 (0.80%) Shell Script
10 5 (0.80%) VB
10 5 (0.80%) VB.NET
11 4 (0.64%) C
12 3 (0.48%) Ruby
12 3 (0.48%) VBA
13 2 (0.32%) PL/SQL
Qualifications
1 159 (25.56%) Security Cleared
2 111 (17.85%) SC Cleared
3 51 (8.20%) Degree
4 49 (7.88%) ITIL Certification
5 29 (4.66%) DV Cleared
6 24 (3.86%) ITIL Foundation Certificate
7 19 (3.05%) Microsoft Certification
8 15 (2.41%) Cisco Certification
9 14 (2.25%) PMI Certification
10 9 (1.45%) ISEB
11 8 (1.29%) CISSP
11 8 (1.29%) PMP
12 7 (1.13%) CISM
12 7 (1.13%) MCITP
12 7 (1.13%) MCP
12 7 (1.13%) MCTS
13 6 (0.96%) MCSE
14 5 (0.80%) CCIE
14 5 (0.80%) CCNA
14 5 (0.80%) CEH
Quality Assurance & Compliance
1 84 (13.50%) SLA
2 14 (2.25%) ISO/IEC 27001
3 13 (2.09%) ISO 9001
4 11 (1.77%) QA
5 10 (1.61%) COBIT
6 8 (1.29%) Disclosure Scotland
7 3 (0.48%) ISO22301
7 3 (0.48%) PCI DSS
7 3 (0.48%) Sarbanes-Oxley
8 2 (0.32%) ISO 14001
8 2 (0.32%) ISO/IEC 20000
9 1 (0.16%) JSP 440
9 1 (0.16%) PMBOK
System Software
1 46 (7.40%) Active Directory
2 35 (5.63%) VMware Infrastructure
3 12 (1.93%) Hyper-V
4 9 (1.45%) vSphere
5 5 (0.80%) NFS
5 5 (0.80%) Virtual Machines
6 4 (0.64%) Firmware
6 4 (0.64%) VMware ESXi
7 3 (0.48%) Docker
7 3 (0.48%) Terminal Services
7 3 (0.48%) vCloud
7 3 (0.48%) VMware ESX
8 2 (0.32%) Microsoft App-V
8 2 (0.32%) Oracle RAC
8 2 (0.32%) XenApp
9 1 (0.16%) Veritas Cluster Server
9 1 (0.16%) Veritas Volume Manager
9 1 (0.16%) Virtual Desktop
9 1 (0.16%) XenDesktop
Systems Management
1 18 (2.89%) Puppet
2 17 (2.73%) Tivoli Storage Manager
3 12 (1.93%) SCCM
3 12 (1.93%) SCOM
4 9 (1.45%) Opscode Chef
4 9 (1.45%) OVSD
5 6 (0.96%) Netcool
6 5 (0.80%) HP UCMDB
6 5 (0.80%) WMI
7 4 (0.64%) AppManager
8 3 (0.48%) Ansible
8 3 (0.48%) Microsoft Clustering
9 2 (0.32%) Amdocs OSS
9 2 (0.32%) Backup Exec
9 2 (0.32%) BMC PATROL
9 2 (0.32%) CA Spectrum
9 2 (0.32%) McAfee ePO
9 2 (0.32%) Microsoft Intune
9 2 (0.32%) Norton AntiVirus
9 2 (0.32%) Oracle Identity Management
Vendors
1 90 (14.47%) Microsoft
2 70 (11.25%) VMware
3 65 (10.45%) ServiceNow
4 60 (9.65%) Cisco
5 40 (6.43%) Oracle
6 39 (6.27%) Remedy
7 38 (6.11%) HP
8 25 (4.02%) BMC
9 21 (3.38%) CA
10 19 (3.05%) IBM
11 13 (2.09%) CheckPoint
12 11 (1.77%) Red Hat
12 11 (1.77%) SAP
13 10 (1.61%) Citrix
13 10 (1.61%) F5
14 8 (1.29%) Huawei
14 8 (1.29%) Juniper
14 8 (1.29%) Palo Alto
14 8 (1.29%) Rally
15 7 (1.13%) Ericsson
Basingstoke
TDA Group
Rate: £150 - £200 per annum
Posted: 14 hours ago
Milton Keynes, Buckinghamshire
IT Connections
Rate: 450 per day
Posted: 2 days ago
Winchester, Hampshire
Polar Recruitment
Rate: £300 - £350 per day
Posted: 2 days ago
Reading, Berkshire
LA International
Posted: Yesterday
South East
Networking People
Rate: £700 - £800 per day
Posted: 6 days ago
Hook, Hampshire
Hydrogen Group
Rate: £400.00 per day
Posted: 15 hours ago
Hook, Hampshire
Hydrogen Group
Rate: £400.00 - £450.00 per day
Posted: Yesterday