The table below looks at the statistics for Service Management skills in IT contracts advertised for the South East region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 28 February 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 Feb 2017
Same period 2016 Same period 2015
Service Management
England / South East
Rank 46 49 60
Rank change year-on-year
+3 +11
Contract jobs citing Service Management 297 317 277
As % of all contract IT jobs located in the South East 3.85% 3.65% 2.89%
As % of the Processes & Methodologies category 4.76% 4.50% 3.64%
Number of daily rates quoted 152 160 128
Median daily rate £475 £411 £400
Median daily rate % change year-on-year
+15.50% +2.81%
90% offered a daily rate of more than £316 £260 £275
10% offered a daily rate of more than £661 £603 £500
UK excluding London median daily rate £405 £395 £375
% change year-on-year
+2.53% +5.33%
Number of hourly rates quoted 12 21 20
Median hourly rate £14.25 £14.00 £18.50
Median hourly rate % change year-on-year
+1.78% -24.32%
90% offered a hourly rate of more than £12.50 £12.43 £12.00
10% offered a hourly rate of more than £43.15 £19.00 £28.75
UK excluding London median hourly rate £14.25 £13.75 £16.00
% change year-on-year
+3.63% -14.06%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South East region.

Processes & Methodologies Category
South East
Contract IT job ads with a match in the
Processes & Methodologies category
6244 7051 7605
As % of all contract IT jobs located in the South East 80.99% 81.24% 79.21%
Number of daily rates quoted 3694 4366 4163
Median daily rate £425 £400 £400
Median daily rate % change year-on-year
+6.25% -
90% offered a daily rate of more than £290 £275 £275
10% offered a daily rate of more than £550 £538 £525
UK excluding London median daily rate £408 £400 £399
% change year-on-year
+2.00% +0.29%
Number of hourly rates quoted 229 271 255
Median hourly rate £30.00 £45.00 £32.38
Median hourly rate % change year-on-year
-33.33% +38.97%
90% offered a hourly rate of more than £12.50 £13.50 £12.50
10% offered a hourly rate of more than £60.87 £60.62 £50.00
UK excluding London median hourly rate £36.00 £40.00 £29.00
% change year-on-year
-10.00% +37.93%

Service Management
Jobs Demand Trend in the South East

The demand trend of contract jobs across the South East region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in the South East

Service Management
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the South East region.

Service Management Daily Rate Trend in the South East

Service Management
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the South East region over the 3 months to 28 February 2017.

Service Management Daily Rate Histogram in the South East

Service Management
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the South East region.

Service Management Hourly Rate Trend in the South East

Service Management
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Management across the South East region over the 3 months to 28 February 2017.

Service Management Hourly Rate Histogram in the South East

Service Management
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the South East region over the 3 months to 28 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire +16 134 £500 +42.85% 20
Berkshire -9 63 £438 -2.77% 8
Buckinghamshire +2 39 £411 -1.55% 7
Surrey 0 26 £450 +16.12% 5
West Sussex -5 12 £444 +70.67%
Kent +14 4 £350 - 1
Middlesex -5 3 £475 +5.55% 1
Oxfordshire -5 3 £145 -62.70% 1
East Sussex +7 1 £275 -
Service Management
England

Service Management
Top 30 Related IT Skills in the South East

For the 6 months to 28 February 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region with a requirement for Service Management.

1 378 (62.90%) ITIL
2 191 (31.78%) Security Cleared
3 159 (26.46%) SC Cleared
4 123 (20.47%) Windows
5 108 (17.97%) ITSM
6 105 (17.47%) VMware
7 101 (16.81%) IaaS
8 100 (16.64%) Service Design
9 98 (16.31%) ITIL V3
10 90 (14.98%) Agile Software Development
11 88 (14.64%) Project Management
11 88 (14.64%) SLA
12 85 (14.14%) Finance
13 84 (13.98%) Service Delivery
14 80 (13.31%) PaaS
15 77 (12.81%) Microsoft
16 74 (12.31%) Cisco
17 73 (12.15%) Linux
18 69 (11.48%) Telecoms
19 58 (9.65%) HP
20 55 (9.15%) Firewall
21 52 (8.65%) ServiceNow
22 49 (8.15%) Change Management
22 49 (8.15%) Incident Management
23 48 (7.99%) User Stories
24 47 (7.82%) CMDB
24 47 (7.82%) Scrum
24 47 (7.82%) Configuration Management
24 47 (7.82%) Active Directory
25 44 (7.32%) Remedy

Service Management
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 31 (5.16%) SharePoint
2 17 (2.83%) Skype for Business
3 10 (1.66%) Exchange Server 2010
3 10 (1.66%) MS Exchange
4 9 (1.50%) Exchange Server 2013
5 8 (1.33%) Apache
5 8 (1.33%) SAS
5 8 (1.33%) WebLogic
6 7 (1.16%) Confluence
6 7 (1.16%) SharePoint 2013
7 6 (1.00%) CMS
7 6 (1.00%) IIS
8 5 (0.83%) BizTalk Server
8 5 (0.83%) Elasticsearch
8 5 (0.83%) OpenStack
8 5 (0.83%) WebSphere
8 5 (0.83%) WebSphere Application Server
9 3 (0.50%) Oracle SOA Suite
10 1 (0.17%) Apache Pig
10 1 (0.17%) nginx
Applications
1 32 (5.32%) MS Office
2 26 (4.33%) MS Excel
3 9 (1.50%) MS Visio
4 7 (1.16%) MS Project
5 3 (0.50%) MS PowerPoint
6 1 (0.17%) Maya
6 1 (0.17%) Spreadsheet
Business Applications
1 14 (2.33%) Remedy ITSM
2 7 (1.16%) Maximo
3 4 (0.67%) Infor M3
4 2 (0.33%) SAP Oil and Gas
5 1 (0.17%) assyst
5 1 (0.17%) Dynamics CRM
5 1 (0.17%) Oracle ERP
5 1 (0.17%) SAP CRM
Cloud Services
1 101 (16.81%) IaaS
2 80 (13.31%) PaaS
3 23 (3.83%) Office 365
4 15 (2.50%) SaaS
5 6 (1.00%) Amazon AWS
5 6 (1.00%) Cloud Computing
5 6 (1.00%) OneDrive
6 5 (0.83%) IBM Cloud
6 5 (0.83%) SoftLayer
7 4 (0.67%) CloudSense
7 4 (0.67%) Microsoft Azure
8 1 (0.17%) Mimecast
Communications & Networking
1 55 (9.15%) Firewall
2 34 (5.66%) WAN
3 30 (4.99%) LAN
4 21 (3.49%) Wireless
5 19 (3.16%) BIG-IP
6 18 (3.00%) DNS
7 17 (2.83%) Internet
8 14 (2.33%) Cisco Nexus
8 14 (2.33%) MPLS
9 9 (1.50%) Network Security
9 9 (1.50%) TCP/IP
9 9 (1.50%) VPN
10 8 (1.33%) Skype
10 8 (1.33%) SSL
11 7 (1.16%) Ethernet
11 7 (1.16%) Intranet
11 7 (1.16%) IPsec
11 7 (1.16%) SAN
12 6 (1.00%) 3G
12 6 (1.00%) DHCP
Database & Business Intelligence
1 23 (3.83%) Data Warehouse
2 14 (2.33%) Hadoop
3 12 (2.00%) Oracle Database
4 11 (1.83%) Oracle Database 12c
5 10 (1.66%) Oracle Database 11g
6 8 (1.33%) Oracle BI EE
7 7 (1.16%) Big Data
7 7 (1.16%) BusinessObjects
8 6 (1.00%) MongoDB
8 6 (1.00%) Oracle Database 10g
8 6 (1.00%) Oracle OWB
8 6 (1.00%) SQL Server
9 4 (0.67%) Star Schema
10 2 (0.33%) Apache Hive
10 2 (0.33%) HBase
10 2 (0.33%) PostgreSQL
10 2 (0.33%) Relational Database
10 2 (0.33%) SAP Data Services
10 2 (0.33%) SQL Server Integration Services
10 2 (0.33%) SQL Server Reporting Services
Development Applications
1 16 (2.66%) Team Foundation Server
2 15 (2.50%) JIRA
3 14 (2.33%) Jenkins
4 13 (2.16%) Git (software)
5 7 (1.16%) Rational DOORS
6 6 (1.00%) HP UFT
6 6 (1.00%) Oracle APEX
6 6 (1.00%) Oracle Forms
6 6 (1.00%) TeamCity
6 6 (1.00%) Toad
6 6 (1.00%) Visual Studio
7 5 (0.83%) MSBuild
8 4 (0.67%) Bitbucket
9 3 (0.50%) Sonatype Nexus
10 2 (0.33%) Selenium
11 1 (0.17%) Ant
11 1 (0.17%) FitNesse
11 1 (0.17%) Maven
11 1 (0.17%) NUnit
11 1 (0.17%) Subversion
General
1 85 (14.14%) Finance
2 69 (11.48%) Telecoms
3 23 (3.83%) Billing
4 11 (1.83%) Legal
5 10 (1.66%) Retail
6 8 (1.33%) Back Office
6 8 (1.33%) French Language
7 6 (1.00%) Marketing
8 5 (0.83%) Aerospace
9 4 (0.67%) Front Office
9 4 (0.67%) Manufacturing
10 3 (0.50%) Banking
10 3 (0.50%) Spanish Language
11 2 (0.33%) Electronics
11 2 (0.33%) Pharmaceutical
12 1 (0.17%) Automotive
12 1 (0.17%) German Language
12 1 (0.17%) Italian Language
12 1 (0.17%) Local Government
Job Titles
1 90 (14.98%) Analyst
2 72 (11.98%) Architect
3 69 (11.48%) Service Manager
4 36 (5.99%) Service Analyst
5 32 (5.32%) Consultant
6 31 (5.16%) Business Analyst
7 30 (4.99%) Service Desk Analyst
8 28 (4.66%) Designer
9 27 (4.49%) Network Engineer
10 25 (4.16%) Solutions Architect
11 24 (3.99%) Service Architect
12 21 (3.49%) Project Manager
13 18 (3.00%) Delivery Manager
14 17 (2.83%) Support Engineer
14 17 (2.83%) Transition Manager
15 16 (2.66%) ITIL Manager
15 16 (2.66%) Service Transition Manager
15 16 (2.66%) Services Delivery Manager
16 15 (2.50%) Infrastructure Manager
17 14 (2.33%) IT Manager
Libraries, Frameworks & Software Standards
1 13 (2.16%) Web Services
2 11 (1.83%) .NET
2 11 (1.83%) Middleware
3 7 (1.16%) RabbitMQ
4 5 (0.83%) .NET Framework
4 5 (0.83%) WebCenter
5 4 (0.67%) Elastic Stack
5 4 (0.67%) HTML
5 4 (0.67%) REST
5 4 (0.67%) SOAP
5 4 (0.67%) XML
6 3 (0.50%) CSS
7 2 (0.33%) Memcached
7 2 (0.33%) Twitter Bootstrap
8 1 (0.17%) AngularJS
8 1 (0.17%) Django
8 1 (0.17%) Kafka
8 1 (0.17%) RESTful
8 1 (0.17%) Software Packaging
8 1 (0.17%) WAMP
Miscellaneous
1 47 (7.82%) CMDB
2 44 (7.32%) Analytical Skills
3 43 (7.15%) Management Information System
4 30 (4.99%) Data Centre
5 15 (2.50%) Public Cloud
6 13 (2.16%) Computer Science
7 8 (1.33%) CESG
7 8 (1.33%) Smart Meter
8 7 (1.16%) Client/Server
9 5 (0.83%) Data Protection Act
10 4 (0.67%) Taxonomies
10 4 (0.67%) Virtual Team
11 3 (0.50%) FMCG
11 3 (0.50%) Hybrid Cloud
11 3 (0.50%) Mainframe
11 3 (0.50%) PKI
11 3 (0.50%) PMI
11 3 (0.50%) User Experience
12 2 (0.33%) Blackberry
12 2 (0.33%) Thin Client
Operating Systems
1 123 (20.47%) Windows
2 73 (12.15%) Linux
3 22 (3.66%) Windows Server
4 21 (3.49%) Windows Server 2008
5 20 (3.33%) Unix
6 18 (3.00%) Windows 7
7 15 (2.50%) Windows Server 2012
8 10 (1.66%) Red Hat Enterprise Linux
8 10 (1.66%) Windows XP
9 9 (1.50%) Windows 10
10 6 (1.00%) CentOS
11 5 (0.83%) Windows Vista
12 4 (0.67%) Windows 8
12 4 (0.67%) Windows Server 2003
13 3 (0.50%) Android
13 3 (0.50%) Apple iOS
13 3 (0.50%) Solaris
14 2 (0.33%) Windows NT
15 1 (0.17%) MVS
15 1 (0.17%) Ubuntu
Processes & Methodologies
1 378 (62.90%) ITIL
2 108 (17.97%) ITSM
3 100 (16.64%) Service Design
4 98 (16.31%) ITIL V3
5 90 (14.98%) Agile Software Development
6 88 (14.64%) Project Management
7 84 (13.98%) Service Delivery
8 49 (8.15%) Change Management
8 49 (8.15%) Incident Management
9 48 (7.99%) User Stories
10 47 (7.82%) Configuration Management
10 47 (7.82%) Scrum
11 44 (7.32%) Root Cause Analysis
12 43 (7.15%) Analytics
13 39 (6.49%) Stakeholder Management
14 37 (6.16%) PRINCE2
15 34 (5.66%) Problem Management
16 29 (4.83%) Migration
17 27 (4.49%) Continuous Improvement
18 26 (4.33%) Customer Requirements
Programming Languages
1 29 (4.83%) SQL
2 17 (2.83%) PowerShell
3 9 (1.50%) JavaScript
3 9 (1.50%) Python
4 8 (1.33%) Perl
5 7 (1.16%) C#
5 7 (1.16%) Ruby
6 6 (1.00%) F#
6 6 (1.00%) Java
7 5 (0.83%) T-SQL
7 5 (0.83%) VB
7 5 (0.83%) VB.NET
8 4 (0.67%) VBScript
9 3 (0.50%) C
9 3 (0.50%) PHP
9 3 (0.50%) Shell Script
10 1 (0.17%) Bash Shell
10 1 (0.17%) COBOL
Qualifications
1 191 (31.78%) Security Cleared
2 159 (26.46%) SC Cleared
3 42 (6.99%) Degree
4 40 (6.66%) ITIL Certification
5 32 (5.32%) Cisco Certification
6 24 (3.99%) DV Cleared
7 22 (3.66%) CCIE
8 18 (3.00%) CCNP
8 18 (3.00%) JNCIA
9 17 (2.83%) CCDP
9 17 (2.83%) CCIP
9 17 (2.83%) CCSA
9 17 (2.83%) CCSE
9 17 (2.83%) JNCIE
10 15 (2.50%) HP ASE
10 15 (2.50%) HP MASE
10 15 (2.50%) PMI Certification
11 13 (2.16%) PMP
12 12 (2.00%) ISEB
13 9 (1.50%) CCSP
Quality Assurance & Compliance
1 88 (14.64%) SLA
2 18 (3.00%) ISO/IEC 27001
3 13 (2.16%) PMO
3 13 (2.16%) QA
4 11 (1.83%) COBIT
5 8 (1.33%) ISO/IEC 20000
5 8 (1.33%) PCI DSS
6 4 (0.67%) ISO22301
7 3 (0.50%) Disclosure Scotland
7 3 (0.50%) GAMP
7 3 (0.50%) GxP
8 2 (0.33%) Sarbanes-Oxley
9 1 (0.17%) Data Quality
9 1 (0.17%) ISO 9000
9 1 (0.17%) ISO19770
9 1 (0.17%) PMBOK
System Software
1 47 (7.82%) Active Directory
2 37 (6.16%) VMware Infrastructure
3 11 (1.83%) Hyper-V
4 8 (1.33%) vCloud
5 7 (1.16%) vSphere
6 6 (1.00%) Oracle RAC
6 6 (1.00%) Virtual Desktop
6 6 (1.00%) VMware ESXi
7 5 (0.83%) Docker
8 3 (0.50%) VMware Workstation
9 2 (0.33%) Corosync
9 2 (0.33%) XenApp
10 1 (0.17%) HDFS
10 1 (0.17%) Microsoft App-V
10 1 (0.17%) Veritas Cluster Server
10 1 (0.17%) Veritas Volume Manager
10 1 (0.17%) Virtual Machines
10 1 (0.17%) VMware ESX
10 1 (0.17%) XenDesktop
Systems Management
1 27 (4.49%) Puppet
2 18 (3.00%) FortiGate
3 13 (2.16%) Opscode Chef
4 10 (1.66%) SCCM
5 8 (1.33%) Netcool
5 8 (1.33%) Tivoli
6 7 (1.16%) AirWatch
7 6 (1.00%) CA Spectrum
7 6 (1.00%) Norton AntiVirus
8 5 (0.83%) Amdocs OSS
8 5 (0.83%) Terraform
8 5 (0.83%) WSUS
9 4 (0.67%) BladeLogic
9 4 (0.67%) Kibana
9 4 (0.67%) logstash
9 4 (0.67%) OpenView Configuration Management
9 4 (0.67%) Rsyslog
10 3 (0.50%) Ansible
10 3 (0.50%) NetBackup
10 3 (0.50%) OVSD
Vendors
1 105 (17.47%) VMware
2 77 (12.81%) Microsoft
3 74 (12.31%) Cisco
4 58 (9.65%) HP
5 52 (8.65%) ServiceNow
6 44 (7.32%) Remedy
7 34 (5.66%) CheckPoint
8 30 (4.99%) CA
9 27 (4.49%) Juniper
10 26 (4.33%) BMC
10 26 (4.33%) F5
11 24 (3.99%) Oracle
12 20 (3.33%) Citrix
13 17 (2.83%) Fortinet
13 17 (2.83%) Riverbed
14 15 (2.50%) Aruba
15 13 (2.16%) Huawei
16 12 (2.00%) SolarWinds
17 10 (1.66%) NetApp
18 9 (1.50%) SAP
Basingstoke, Hampshire
Lorien Resourcing
Posted: 5 hours ago
Milton Keynes, Buckinghamshire
HAYS INFORMATION TECHNOLOGY
Rate: £14.00 per hour
Posted: 4 days ago
Guildford, Surrey
Venturi
Rate: £400 - £550 per day
Posted: 3 hours ago
Staines, Middlesex
Harris Global
Rate: Up to £500 per day
Posted: 6 days ago
Reading
Interquest - IQ Tech
Rate: £375 - £400 per day
Posted: 7 days ago
Basingstoke, Hampshire
Lorien Resourcing
Posted: 5 days ago
Winchester, Hampshire
Computer People
Rate: £400.00 - £450.00 per day + experience dependant
Posted: 6 days ago
Leatherhead, Surrey
NCC Group
Rate: £500 to £550 per day
Posted: 25 days ago