The table below looks at the statistics for Service Management skills in IT contracts advertised for the South East region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 25 August 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 Aug 2016
Same period 2015 Same period 2014
Service Management
Rank 47 60 64
Rank change year-on-year
+13 +4
Contract jobs citing Service Management 337 316 265
As % of all contract IT jobs located in the South East 3.84% 3.23% 2.84%
As % of the Processes & Methodologies category 4.70% 4.07% 3.72%
Number of daily rates quoted 218 138 157
Median daily rate £425 £366 £363
Median daily rate % change year-on-year
+16.04% +1.03%
90% offered a daily rate of more than £300 £225 £175
10% offered a daily rate of more than £575 £518 £500
UK excluding London median daily rate £400 £375 £360
% change year-on-year
+6.66% +4.16%
Number of hourly rates quoted 12 20 10
Median hourly rate £45.25 £18.50 £13.18
Median hourly rate % change year-on-year
+144.59% +40.41%
90% offered a hourly rate of more than £12.65 £13.27 £12.45
10% offered a hourly rate of more than £59.31 £49.88 £15.50
UK excluding London median hourly rate £14.50 £18.52 £14.00
% change year-on-year
-21.70% +32.28%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South East region.

Processes & Methodologies Category
South East
Contract IT job ads with a match in the
Processes & Methodologies category
7164 7766 7125
As % of all contract IT jobs located in the South East 81.72% 79.33% 76.46%
Number of daily rates quoted 4368 4779 3989
Median daily rate £423 £400 £375
Median daily rate % change year-on-year
+5.62% +6.66%
90% offered a daily rate of more than £288 £275 £240
10% offered a daily rate of more than £550 £520 £500
UK excluding London median daily rate £400 £396 £375
% change year-on-year
+1.01% +5.60%
Number of hourly rates quoted 263 252 266
Median hourly rate £39.50 £35.00 £21.00
Median hourly rate % change year-on-year
+12.85% +66.66%
90% offered a hourly rate of more than £13.00 £14.00 £12.00
10% offered a hourly rate of more than £59.31 £50.00 £55.00
UK excluding London median hourly rate £30.00 £32.54 £25.00
% change year-on-year
-7.80% +30.16%

Service Management
Jobs Demand Trend in the South East

The demand trend of contract jobs across the South East region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in the South East

Service Management
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the South East region.

Service Management Daily Rate Trend in the South East

Service Management
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the South East region over the 3 months to 25 August 2016.

Service Management Daily Rate Histogram in the South East

Service Management
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the South East region.

Service Management Hourly Rate Trend in the South East

Service Management
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Management across the South East region over the 3 months to 25 August 2016.

Service Management Hourly Rate Histogram in the South East

Service Management
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the South East region over the 3 months to 25 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire +36 137 £439 +21.53% 18
Berkshire -11 79 £450 +20.00% 16
Buckinghamshire +4 40 £425 +17.24% 3
Surrey -17 39 £380 -4.40% 12
West Sussex +9 17 £375 -21.05% 3
Oxfordshire -9 9 £450 - 1
Middlesex +5 8 £350 -10.25%
Kent +14 7 £355 +123.97%
East Sussex +7 1 - -
Service Management
England

Service Management
Top 30 Related IT Skills in the South East

For the 6 months to 25 August 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region with a requirement for Service Management.

1 400 (61.16%) ITIL
2 166 (25.38%) Security Cleared
3 134 (20.49%) ITSM
4 118 (18.04%) Windows
5 115 (17.58%) SC Cleared
6 112 (17.13%) Microsoft
7 107 (16.36%) Finance
8 102 (15.60%) Service Delivery
9 97 (14.83%) Telecoms
10 95 (14.53%) ITIL V3
11 87 (13.30%) SLA
12 80 (12.23%) Project Management
13 75 (11.47%) Agile Software Development
14 73 (11.16%) Change Management
14 73 (11.16%) Linux
15 69 (10.55%) VMware
16 67 (10.24%) Cisco
17 66 (10.09%) Service Design
18 61 (9.33%) Data Centre
18 61 (9.33%) Stakeholder Management
18 61 (9.33%) Degree
19 59 (9.02%) Problem Management
20 56 (8.56%) ServiceNow
20 56 (8.56%) SQL
21 55 (8.41%) PRINCE2
22 52 (7.95%) Active Directory
23 51 (7.80%) ITIL Certification
23 51 (7.80%) MS Excel
24 50 (7.65%) MS Office
25 48 (7.34%) Management Information System

Service Management
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (2.75%) CMS
2 17 (2.60%) SharePoint
3 13 (1.99%) WebLogic
4 12 (1.83%) WebSphere
5 10 (1.53%) MS Exchange
6 9 (1.38%) IIS
6 9 (1.38%) Tuxedo
7 8 (1.22%) BizTalk Server
8 7 (1.07%) Apache
9 6 (0.92%) Exchange Server 2010
9 6 (0.92%) OpenStack
10 5 (0.76%) Blackberry Enterprise Server
11 4 (0.61%) JBoss
11 4 (0.61%) Skype for Business
11 4 (0.61%) Tomcat
12 3 (0.46%) Exchange Server 2003
12 3 (0.46%) SharePoint 2010
13 2 (0.31%) Oracle 10gAS
13 2 (0.31%) Oracle Application Server
14 1 (0.15%) MS Project Server
Applications
1 51 (7.80%) MS Excel
2 50 (7.65%) MS Office
3 7 (1.07%) MS PowerPoint
4 5 (0.76%) MS Visio
4 5 (0.76%) SPSS
5 3 (0.46%) MS Project
6 1 (0.15%) Maya
Business Applications
1 17 (2.60%) Remedy ITSM
2 7 (1.07%) Dynamics CRM
3 4 (0.61%) SAP CRM
4 3 (0.46%) Infor M3
4 3 (0.46%) SAP Oil and Gas
4 3 (0.46%) SAP SM
5 2 (0.31%) SAP SD
6 1 (0.15%) Primavera
Cloud Services
1 32 (4.89%) IaaS
1 32 (4.89%) PaaS
2 21 (3.21%) Microsoft Azure
3 6 (0.92%) Amazon AWS
3 6 (0.92%) Azure Active Directory
3 6 (0.92%) Office 365
4 4 (0.61%) Boomi
4 4 (0.61%) Cloud Computing
4 4 (0.61%) SaaS
Communications & Networking
1 33 (5.05%) Internet
1 33 (5.05%) LAN
2 31 (4.74%) Firewall
3 30 (4.59%) WAN
4 23 (3.52%) TCP/IP
5 20 (3.06%) SAN
6 19 (2.91%) Network Security
7 18 (2.75%) VPN
8 16 (2.45%) DNS
9 14 (2.14%) Radio Access Network
10 13 (1.99%) SSL
11 12 (1.83%) Cisco Nexus
12 11 (1.68%) 3G
12 11 (1.68%) Broadband
12 11 (1.68%) Ethernet
13 10 (1.53%) CTI
13 10 (1.53%) IPsec
13 10 (1.53%) iSCSI
14 9 (1.38%) 4G
14 9 (1.38%) LDAP
Database & Business Intelligence
1 32 (4.89%) SQL Server
2 16 (2.45%) Oracle Database
3 12 (1.83%) SAP Data Services
4 11 (1.68%) QlikView
4 11 (1.68%) SQL Server Reporting Services
5 9 (1.38%) Oracle BI EE
6 8 (1.22%) Azure SQL Database
6 8 (1.22%) BusinessObjects
6 8 (1.22%) Data Warehouse
6 8 (1.22%) SQL Server Integration Services
7 7 (1.07%) MySQL
8 6 (0.92%) Relational Database
9 5 (0.76%) RDBMS
9 5 (0.76%) SQL Server 2008
10 4 (0.61%) Oracle Database 11g
10 4 (0.61%) PostgreSQL
10 4 (0.61%) Power BI
11 3 (0.46%) DB2
11 3 (0.46%) NoSQL
11 3 (0.46%) Oracle Database 12c
Development Applications
1 20 (3.06%) JIRA
2 13 (1.99%) Team Foundation Server
3 12 (1.83%) Visual Studio
4 11 (1.68%) Jenkins
5 9 (1.38%) Subversion
6 8 (1.22%) Git (software)
6 8 (1.22%) Hudson
7 7 (1.07%) Rational DOORS
8 5 (0.76%) Ant
8 5 (0.76%) Maven
8 5 (0.76%) MSBuild
8 5 (0.76%) Selenium
9 4 (0.61%) Artifactory
9 4 (0.61%) Atlassian Bamboo
9 4 (0.61%) Sonatype Nexus
10 2 (0.31%) AdminStudio
10 2 (0.31%) MSI
10 2 (0.31%) Oracle APEX
11 1 (0.15%) Fiddler
General
1 107 (16.36%) Finance
2 97 (14.83%) Telecoms
3 17 (2.60%) Front Office
3 17 (2.60%) Legal
4 12 (1.83%) Back Office
5 11 (1.68%) Marketing
5 11 (1.68%) Retail
6 9 (1.38%) Billing
7 6 (0.92%) Law
8 5 (0.76%) Publishing
9 4 (0.61%) Banking
9 4 (0.61%) Manufacturing
10 3 (0.46%) Electronics
10 3 (0.46%) Local Government
10 3 (0.46%) Military
11 2 (0.31%) German Language
11 2 (0.31%) Multimedia
12 1 (0.15%) Advertising
12 1 (0.15%) Automotive
12 1 (0.15%) Financial Institution
Job Titles
1 137 (20.95%) Analyst
2 82 (12.54%) Architect
3 75 (11.47%) Service Manager
4 49 (7.49%) Service Analyst
5 40 (6.12%) Developer
6 37 (5.66%) Consultant
7 31 (4.74%) Project Manager
7 31 (4.74%) Service Desk Analyst
8 29 (4.43%) ITIL Manager
8 29 (4.43%) Service Architect
9 27 (4.13%) Services Delivery Manager
10 26 (3.98%) Delivery Manager
10 26 (3.98%) Support Analyst
11 25 (3.82%) Business Analyst
12 23 (3.52%) Support Engineer
12 23 (3.52%) Technical Architect
13 20 (3.06%) Change Analyst
13 20 (3.06%) IT Analyst
14 19 (2.91%) IT Manager
15 18 (2.75%) Service Desk Support
Libraries, Frameworks & Software Standards
1 35 (5.35%) .NET
2 27 (4.13%) Web Services
3 22 (3.36%) XML
4 20 (3.06%) HTML
5 16 (2.45%) Middleware
6 15 (2.29%) CSS
7 11 (1.68%) REST
8 8 (1.22%) SAML
9 7 (1.07%) Twitter Bootstrap
9 7 (1.07%) WebCenter
10 6 (0.92%) ASP.NET
10 6 (0.92%) SOAP
11 5 (0.76%) .NET Framework
11 5 (0.76%) J2EE
12 4 (0.61%) Ajax
12 4 (0.61%) jQuery
12 4 (0.61%) Spring
13 3 (0.46%) 802.1X
14 2 (0.31%) AngularJS
14 2 (0.31%) LINQ
Miscellaneous
1 61 (9.33%) Data Centre
2 48 (7.34%) Management Information System
3 34 (5.20%) Analytical Skills
4 32 (4.89%) CMDB
5 17 (2.60%) LPAR
6 16 (2.45%) Smart Meter
7 14 (2.14%) Driving Licence
8 8 (1.22%) RSA SecurID
9 7 (1.07%) Computer Science
9 7 (1.07%) Digital TV
9 7 (1.07%) Mainframe
10 6 (0.92%) Performance Metrics
10 6 (0.92%) Statistics
11 5 (0.76%) Blog
11 5 (0.76%) Clustering
11 5 (0.76%) EMC VNX
11 5 (0.76%) Enterprise Software
11 5 (0.76%) Frameworx
11 5 (0.76%) Mobile App
11 5 (0.76%) PMI
Operating Systems
1 118 (18.04%) Windows
2 73 (11.16%) Linux
3 43 (6.57%) Unix
4 37 (5.66%) Windows Server
5 28 (4.28%) Windows Server 2012
6 26 (3.98%) Windows Server 2008
7 19 (2.91%) Windows 7
8 17 (2.60%) Windows XP
9 16 (2.45%) Windows Server 2003
10 13 (1.99%) CentOS
11 10 (1.53%) Red Hat Enterprise Linux
11 10 (1.53%) Solaris
12 8 (1.22%) Ubuntu
13 7 (1.07%) Windows 10
13 7 (1.07%) Windows 8
14 6 (0.92%) VMS
15 4 (0.61%) Windows NT
16 2 (0.31%) Apple iOS
16 2 (0.31%) Data ONTAP
16 2 (0.31%) Oracle Linux
Processes & Methodologies
1 400 (61.16%) ITIL
2 134 (20.49%) ITSM
3 102 (15.60%) Service Delivery
4 95 (14.53%) ITIL V3
5 80 (12.23%) Project Management
6 75 (11.47%) Agile Software Development
7 73 (11.16%) Change Management
8 66 (10.09%) Service Design
9 61 (9.33%) Stakeholder Management
10 59 (9.02%) Problem Management
11 55 (8.41%) PRINCE2
12 46 (7.03%) Incident Management
13 44 (6.73%) CRM
14 42 (6.42%) Configuration Management
15 40 (6.12%) Workflow
16 33 (5.05%) Change Control
17 30 (4.59%) Capacity Management
17 30 (4.59%) Risk Management
18 29 (4.43%) Scrum
19 28 (4.28%) Migration
Programming Languages
1 56 (8.56%) SQL
2 40 (6.12%) JavaScript
3 26 (3.98%) PowerShell
4 23 (3.52%) Java
5 21 (3.21%) C#
6 18 (2.75%) Perl
7 11 (1.68%) Python
8 10 (1.53%) T-SQL
9 8 (1.22%) C
9 8 (1.22%) Ruby
10 7 (1.07%) PHP
11 6 (0.92%) C++
11 6 (0.92%) VBScript
12 5 (0.76%) Bash Shell
12 5 (0.76%) VB
12 5 (0.76%) VB.NET
13 4 (0.61%) Shell Script
14 3 (0.46%) VBA
15 2 (0.31%) PL/SQL
Qualifications
1 166 (25.38%) Security Cleared
2 115 (17.58%) SC Cleared
3 61 (9.33%) Degree
4 51 (7.80%) ITIL Certification
5 35 (5.35%) DV Cleared
6 29 (4.43%) ITIL Foundation Certificate
7 25 (3.82%) Microsoft Certification
8 21 (3.21%) Cisco Certification
9 10 (1.53%) ISEB
10 9 (1.38%) CCIE
10 9 (1.38%) MCITP
10 9 (1.38%) MCTS
11 8 (1.22%) MCSE
12 7 (1.07%) CISSP
12 7 (1.07%) MCP
12 7 (1.07%) PMI Certification
13 6 (0.92%) CCNA
13 6 (0.92%) Chartered Engineer
13 6 (0.92%) CISM
14 5 (0.76%) CCNP
Quality Assurance & Compliance
1 87 (13.30%) SLA
2 13 (1.99%) ISO 9001
3 11 (1.68%) ISO/IEC 27001
4 10 (1.53%) QA
5 8 (1.22%) COBIT
5 8 (1.22%) Disclosure Scotland
6 5 (0.76%) Sarbanes-Oxley
7 3 (0.46%) PCI DSS
7 3 (0.46%) PMBOK
8 2 (0.31%) ISO 14001
8 2 (0.31%) ISO/IEC 20000
8 2 (0.31%) ISO22301
9 1 (0.15%) JSP 440
System Software
1 52 (7.95%) Active Directory
2 40 (6.12%) VMware Infrastructure
3 16 (2.45%) Hyper-V
4 11 (1.68%) vSphere
5 10 (1.53%) Docker
5 10 (1.53%) NFS
5 10 (1.53%) Virtual Machines
6 4 (0.61%) Terminal Services
6 4 (0.61%) VMware ESXi
7 3 (0.46%) XenApp
7 3 (0.46%) XenDesktop
8 2 (0.31%) Oracle RAC
8 2 (0.31%) vCloud
8 2 (0.31%) VMware ESX
9 1 (0.15%) Firmware
9 1 (0.15%) Microsoft App-V
9 1 (0.15%) UAG
9 1 (0.15%) Virtual Desktop
Systems Management
1 25 (3.82%) SCOM
2 23 (3.52%) SCCM
3 21 (3.21%) Puppet
4 17 (2.60%) Tivoli Storage Manager
5 14 (2.14%) OVSD
6 13 (1.99%) Opscode Chef
7 6 (0.92%) Ansible
8 5 (0.76%) HP UCMDB
8 5 (0.76%) Netcool
8 5 (0.76%) WMI
9 3 (0.46%) AppManager
9 3 (0.46%) Backup Exec
9 3 (0.46%) Microsoft Clustering
10 2 (0.31%) Amdocs OSS
10 2 (0.31%) BMC PATROL
10 2 (0.31%) McAfee ePO
10 2 (0.31%) Microsoft Intune
10 2 (0.31%) Nagios
10 2 (0.31%) Oracle Identity Management
10 2 (0.31%) Systems Management Server (SMS)
Vendors
1 112 (17.13%) Microsoft
2 69 (10.55%) VMware
3 67 (10.24%) Cisco
4 56 (8.56%) ServiceNow
5 44 (6.73%) HP
6 42 (6.42%) Oracle
7 38 (5.81%) Remedy
8 23 (3.52%) BMC
9 22 (3.36%) IBM
9 22 (3.36%) SAP
10 21 (3.21%) CA
11 14 (2.14%) CheckPoint
12 11 (1.68%) Citrix
12 11 (1.68%) Huawei
13 10 (1.53%) Dell
13 10 (1.53%) F5
13 10 (1.53%) Juniper
13 10 (1.53%) Palo Alto
13 10 (1.53%) Red Hat
14 8 (1.22%) Blue Coat
Hampshire
The One Group
Rate: Market related
Posted: 20 hours ago
Southampton, Hampshire
83Zero
Rate: From £350 to £400 per day
Posted: 2 hours ago
Maidenhead, Berkshire
The Rank Group plc
Posted: Yesterday
Southampton, Hampshire
83Zero
Rate: From £375 to £400 per day
Posted: 2 hours ago
Reading, Berkshire
Seven Principles Consulting
Rate: From £450 to £550 per day
Posted: Yesterday
Southampton, Hampshire
83Zero
Rate: From £350 to £400 per day
Posted: 2 hours ago
Basingstoke, Hampshire
LA International
Posted: 2 days ago
Southampton, Hampshire
83Zero
Rate: From £350 to £375 per day
Posted: 3 hours ago
Southampton, Hampshire
83Zero
Rate: From £400 to £400 per annum
Posted: 2 hours ago
Winchester, Hampshire
Polar Recruitment
Rate: £400 - £450 per day
Posted: 5 days ago
Milton Keynes
People Source Consulting
Rate: £440 - £460 per day
Posted: 15 days ago
Hampshire
TEKsystems
Rate: £400 - £450 per day
Posted: 5 days ago