The table below looks at the statistics for Service Management skills in IT contracts advertised for the South East region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 22 January 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
22 Jan 2017
Same period 2016 Same period 2015
Service Management
England / South East
Rank 44 48 64
Rank change year-on-year
+4 +16
Contract jobs citing Service Management 290 301 252
As % of all contract IT jobs located in the South East 4.05% 3.60% 2.72%
As % of the Processes & Methodologies category 5.05% 4.50% 3.49%
Number of daily rates quoted 163 135 114
Median daily rate £475 £420 £390
Median daily rate % change year-on-year
+13.09% +7.69%
90% offered a daily rate of more than £275 £250 £263
10% offered a daily rate of more than £625 £600 £486
UK excluding London median daily rate £400 £383 £375
% change year-on-year
+4.57% +2.00%
Number of hourly rates quoted 10 16 30
Median hourly rate £13.38 £13.75 £15.00
Median hourly rate % change year-on-year
-2.72% -8.33%
90% offered a hourly rate of more than £12.39 £12.00 £11.45
10% offered a hourly rate of more than £14.33 £17.00 £27.53
UK excluding London median hourly rate £12.50 £14.75 £15.00
% change year-on-year
-15.25% -1.66%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South East region.

Processes & Methodologies Category
South East
Contract IT job ads with a match in the
Processes & Methodologies category
5742 6683 7230
As % of all contract IT jobs located in the South East 80.25% 80.03% 78.11%
Number of daily rates quoted 3378 4020 3991
Median daily rate £425 £400 £395
Median daily rate % change year-on-year
+6.25% +1.26%
90% offered a daily rate of more than £290 £275 £270
10% offered a daily rate of more than £565 £550 £525
UK excluding London median daily rate £405 £400 £393
% change year-on-year
+1.25% +1.91%
Number of hourly rates quoted 205 292 239
Median hourly rate £38.50 £44.50 £25.00
Median hourly rate % change year-on-year
-13.48% +78.00%
90% offered a hourly rate of more than £12.00 £12.50 £11.50
10% offered a hourly rate of more than £50.00 £60.62 £47.50
UK excluding London median hourly rate £35.00 £40.00 £26.00
% change year-on-year
-12.50% +53.84%

Service Management
Jobs Demand Trend in the South East

The demand trend of contract jobs across the South East region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in the South East

Service Management
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the South East region.

Service Management Daily Rate Trend in the South East

Service Management
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the South East region over the 3 months to 22 January 2017.

Service Management Daily Rate Histogram in the South East

Service Management
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the South East region.

Service Management Hourly Rate Trend in the South East

Service Management
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the South East region over the 3 months to 22 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire +21 136 £500 +5.82% 11
Berkshire -10 61 £450 +5.88% 3
Surrey +26 40 £360 -17.24% 7
Buckinghamshire -9 27 £420 +4.15% 2
West Sussex +5 10 £450 +41.73%
Middlesex -4 5 £463 +2.77%
Oxfordshire +1 3 £145 -3.33% 1
East Sussex +7 1 £275 -
Service Management
England

Service Management
Top 30 Related IT Skills in the South East

For the 6 months to 22 January 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region with a requirement for Service Management.

1 355 (58.58%) ITIL
2 169 (27.89%) Security Cleared
3 134 (22.11%) SC Cleared
4 124 (20.46%) Windows
5 120 (19.80%) ITSM
6 111 (18.32%) VMware
7 108 (17.82%) IaaS
8 96 (15.84%) SLA
9 95 (15.68%) PaaS
10 92 (15.18%) Finance
11 88 (14.52%) ITIL V3
12 83 (13.70%) Agile Software Development
13 82 (13.53%) Linux
14 81 (13.37%) Service Delivery
14 81 (13.37%) Project Management
15 80 (13.20%) Service Design
16 71 (11.72%) Telecoms
17 69 (11.39%) Cisco
18 67 (11.06%) Microsoft
19 64 (10.56%) User Stories
20 60 (9.90%) CMDB
21 57 (9.41%) Change Management
21 57 (9.41%) Incident Management
22 56 (9.24%) Configuration Management
23 54 (8.91%) ServiceNow
24 53 (8.75%) Firewall
25 50 (8.25%) Root Cause Analysis
26 49 (8.09%) Management Information System
27 48 (7.92%) Analytical Skills
28 47 (7.76%) Analytics

Service Management
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (2.48%) SharePoint
1 15 (2.48%) WebLogic
2 13 (2.15%) Apache
3 11 (1.82%) Skype for Business
3 11 (1.82%) WebSphere
4 9 (1.49%) CMS
4 9 (1.49%) SAS
5 7 (1.16%) Exchange Server 2010
5 7 (1.16%) MS Exchange
6 6 (0.99%) Exchange Server 2013
6 6 (0.99%) IIS
6 6 (0.99%) Tuxedo
7 5 (0.83%) BizTalk Server
7 5 (0.83%) JBoss
7 5 (0.83%) WebSphere Application Server
8 4 (0.66%) Confluence
8 4 (0.66%) Tomcat
9 3 (0.50%) Elasticsearch
9 3 (0.50%) Oracle SOA Suite
9 3 (0.50%) SharePoint 2013
Applications
1 31 (5.12%) MS Office
2 22 (3.63%) MS Excel
3 9 (1.49%) MS Visio
4 7 (1.16%) MS Project
5 4 (0.66%) MS PowerPoint
6 2 (0.33%) Maya
7 1 (0.17%) Spreadsheet
Business Applications
1 13 (2.15%) Remedy ITSM
2 7 (1.16%) Maximo
3 5 (0.83%) Infor M3
4 3 (0.50%) SAP Oil and Gas
5 1 (0.17%) Dynamics CRM
5 1 (0.17%) Oracle ERP
5 1 (0.17%) SAP SD
5 1 (0.17%) SAP SM
Cloud Services
1 108 (17.82%) IaaS
2 95 (15.68%) PaaS
3 19 (3.14%) Office 365
4 9 (1.49%) SaaS
5 8 (1.32%) Microsoft Azure
6 6 (0.99%) Amazon AWS
7 5 (0.83%) IBM Cloud
7 5 (0.83%) SoftLayer
8 4 (0.66%) Cloud Computing
9 3 (0.50%) OneDrive
10 1 (0.17%) Mimecast
Communications & Networking
1 53 (8.75%) Firewall
2 24 (3.96%) LAN
2 24 (3.96%) WAN
3 21 (3.47%) DNS
4 18 (2.97%) Internet
5 16 (2.64%) Wireless
6 15 (2.48%) MPLS
7 14 (2.31%) Network Security
8 12 (1.98%) TCP/IP
9 10 (1.65%) BIG-IP
9 10 (1.65%) Cisco Nexus
9 10 (1.65%) Radio Access Network
10 9 (1.49%) Ethernet
10 9 (1.49%) SSL
10 9 (1.49%) VPN
11 8 (1.32%) IPsec
11 8 (1.32%) LDAP
11 8 (1.32%) SAN
12 6 (0.99%) DHCP
12 6 (0.99%) DWDM
Database & Business Intelligence
1 18 (2.97%) Data Warehouse
2 12 (1.98%) Hadoop
3 9 (1.49%) Oracle Database
3 9 (1.49%) SQL Server
4 7 (1.16%) SQL Server Reporting Services
5 6 (0.99%) BusinessObjects
5 6 (0.99%) PostgreSQL
5 6 (0.99%) Relational Database
6 5 (0.83%) Big Data
6 5 (0.83%) RDBMS
7 4 (0.66%) MySQL
7 4 (0.66%) Oracle Database 11g
7 4 (0.66%) QlikView
7 4 (0.66%) SQL Server Integration Services
8 3 (0.50%) Oracle BI EE
8 3 (0.50%) Oracle Database 12c
8 3 (0.50%) Power BI
8 3 (0.50%) Star Schema
9 2 (0.33%) MongoDB
10 1 (0.17%) Apache Cassandra
Development Applications
1 19 (3.14%) JIRA
2 15 (2.48%) Team Foundation Server
3 12 (1.98%) Jenkins
3 12 (1.98%) Rational DOORS
4 9 (1.49%) Git (software)
5 6 (0.99%) Visual Studio
6 5 (0.83%) MSBuild
6 5 (0.83%) Subversion
7 4 (0.66%) Artifactory
7 4 (0.66%) Atlassian Bamboo
8 2 (0.33%) Bitbucket
8 2 (0.33%) Selenium
8 2 (0.33%) Sonatype Nexus
9 1 (0.17%) AdminStudio
9 1 (0.17%) FitNesse
9 1 (0.17%) Maven
9 1 (0.17%) MSI
9 1 (0.17%) NUnit
9 1 (0.17%) Redmine
9 1 (0.17%) Vagrant
General
1 92 (15.18%) Finance
2 71 (11.72%) Telecoms
3 15 (2.48%) Billing
4 11 (1.82%) Legal
4 11 (1.82%) Retail
5 7 (1.16%) Back Office
5 7 (1.16%) French Language
5 7 (1.16%) Marketing
6 5 (0.83%) Aerospace
7 4 (0.66%) Front Office
7 4 (0.66%) Manufacturing
8 3 (0.50%) Electronics
9 2 (0.33%) German Language
9 2 (0.33%) Pharmaceutical
9 2 (0.33%) Spanish Language
10 1 (0.17%) Automotive
10 1 (0.17%) Banking
10 1 (0.17%) Publishing
Job Titles
1 97 (16.01%) Analyst
2 66 (10.89%) Service Manager
3 59 (9.74%) Architect
4 37 (6.11%) Business Analyst
5 35 (5.78%) Service Analyst
6 29 (4.79%) Service Desk Analyst
7 26 (4.29%) Project Manager
8 25 (4.13%) Consultant
9 23 (3.80%) Network Engineer
10 20 (3.30%) Service Architect
11 19 (3.14%) Designer
11 19 (3.14%) Support Engineer
12 18 (2.97%) IT Manager
13 17 (2.81%) ITIL Manager
14 16 (2.64%) Solutions Architect
14 16 (2.64%) Transition Manager
15 15 (2.48%) Service Transition Manager
15 15 (2.48%) Support Analyst
16 14 (2.31%) Developer
16 14 (2.31%) IT Analyst
Libraries, Frameworks & Software Standards
1 23 (3.80%) Web Services
2 22 (3.63%) Middleware
3 15 (2.48%) .NET
4 12 (1.98%) WebCenter
5 9 (1.49%) REST
5 9 (1.49%) SOAP
6 8 (1.32%) HTML
6 8 (1.32%) XML
7 6 (0.99%) CSS
8 5 (0.83%) .NET Framework
9 4 (0.66%) Spring
10 3 (0.50%) J2EE
10 3 (0.50%) RabbitMQ
10 3 (0.50%) Twitter Bootstrap
11 2 (0.33%) ELK Stack
12 1 (0.17%) 802.1X
12 1 (0.17%) AngularJS
12 1 (0.17%) Kafka
12 1 (0.17%) Software Packaging
12 1 (0.17%) XHTML
Miscellaneous
1 60 (9.90%) CMDB
2 49 (8.09%) Management Information System
3 48 (7.92%) Analytical Skills
4 29 (4.79%) Data Centre
5 14 (2.31%) Public Cloud
6 10 (1.65%) Driving Licence
7 9 (1.49%) Computer Science
7 9 (1.49%) Data Integration
8 8 (1.32%) Smart Meter
9 7 (1.16%) Client/Server
9 7 (1.16%) Data Protection Act
10 4 (0.66%) Cyberthreat
10 4 (0.66%) Performance Metrics
10 4 (0.66%) PMI
10 4 (0.66%) Taxonomies
11 3 (0.50%) CESG
11 3 (0.50%) User Experience
12 2 (0.33%) Blackberry
12 2 (0.33%) PKI
12 2 (0.33%) Thin Client
Operating Systems
1 124 (20.46%) Windows
2 82 (13.53%) Linux
3 28 (4.62%) Unix
4 20 (3.30%) Windows Server
5 18 (2.97%) Windows 7
6 17 (2.81%) Windows Server 2008
7 12 (1.98%) Red Hat Enterprise Linux
8 11 (1.82%) Windows Server 2012
9 10 (1.65%) Windows XP
10 9 (1.49%) Solaris
11 6 (0.99%) CentOS
11 6 (0.99%) Windows 10
12 5 (0.83%) Windows 8
13 4 (0.66%) Windows Server 2003
13 4 (0.66%) Windows Vista
14 2 (0.33%) Windows NT
15 1 (0.17%) MVS
15 1 (0.17%) Oracle Linux
15 1 (0.17%) Ubuntu
Processes & Methodologies
1 355 (58.58%) ITIL
2 120 (19.80%) ITSM
3 88 (14.52%) ITIL V3
4 83 (13.70%) Agile Software Development
5 81 (13.37%) Project Management
5 81 (13.37%) Service Delivery
6 80 (13.20%) Service Design
7 64 (10.56%) User Stories
8 57 (9.41%) Change Management
8 57 (9.41%) Incident Management
9 56 (9.24%) Configuration Management
10 50 (8.25%) Root Cause Analysis
11 47 (7.76%) Analytics
12 46 (7.59%) Stakeholder Management
13 44 (7.26%) Scrum
14 43 (7.10%) Problem Management
15 38 (6.27%) PRINCE2
16 28 (4.62%) Continuous Improvement
16 28 (4.62%) Knowledge Management
17 26 (4.29%) Workflow
Programming Languages
1 28 (4.62%) SQL
2 22 (3.63%) JavaScript
3 21 (3.47%) Perl
4 18 (2.97%) PowerShell
5 16 (2.64%) Java
6 10 (1.65%) C#
6 10 (1.65%) VB
7 9 (1.49%) Python
8 8 (1.32%) PHP
9 6 (0.99%) Bash Shell
9 6 (0.99%) C++
10 5 (0.83%) Ruby
10 5 (0.83%) T-SQL
10 5 (0.83%) VB.NET
11 4 (0.66%) VBScript
12 3 (0.50%) Shell Script
13 2 (0.33%) C
14 1 (0.17%) VBA
Qualifications
1 169 (27.89%) Security Cleared
2 134 (22.11%) SC Cleared
3 47 (7.76%) Degree
4 35 (5.78%) ITIL Certification
5 24 (3.96%) Cisco Certification
6 20 (3.30%) DV Cleared
7 14 (2.31%) CCIE
8 13 (2.15%) PMI Certification
9 12 (1.98%) ITIL Foundation Certificate
10 11 (1.82%) CCNP
11 10 (1.65%) JNCIA
12 9 (1.49%) CCDP
12 9 (1.49%) CCIP
12 9 (1.49%) CCSA
12 9 (1.49%) CCSE
12 9 (1.49%) HP ASE
12 9 (1.49%) HP MASE
12 9 (1.49%) JNCIE
12 9 (1.49%) PMP
13 8 (1.32%) CCSP
Quality Assurance & Compliance
1 96 (15.84%) SLA
2 13 (2.15%) ISO/IEC 27001
3 9 (1.49%) QA
4 8 (1.32%) PCI DSS
5 7 (1.16%) COBIT
6 4 (0.66%) ISO/IEC 20000
7 3 (0.50%) ISO22301
8 2 (0.33%) Disclosure Scotland
8 2 (0.33%) ISO 9001
9 1 (0.17%) Data Quality
9 1 (0.17%) Sarbanes-Oxley
System Software
1 43 (7.10%) Active Directory
2 39 (6.44%) VMware Infrastructure
3 8 (1.32%) Hyper-V
3 8 (1.32%) vCloud
4 6 (0.99%) VMware ESXi
4 6 (0.99%) vSphere
5 3 (0.50%) Firmware
5 3 (0.50%) Virtual Desktop
6 2 (0.33%) Docker
6 2 (0.33%) Microsoft App-V
7 1 (0.17%) Veritas Cluster Server
7 1 (0.17%) Veritas Volume Manager
7 1 (0.17%) Virtual Machines
7 1 (0.17%) VMware ESX
7 1 (0.17%) XenApp
Systems Management
1 21 (3.47%) Puppet
2 14 (2.31%) Opscode Chef
3 10 (1.65%) FortiGate
4 8 (1.32%) SCCM
5 7 (1.16%) CA Spectrum
5 7 (1.16%) Netcool
5 7 (1.16%) Tivoli
6 6 (0.99%) Norton AntiVirus
7 5 (0.83%) Terraform
8 4 (0.66%) Amdocs OSS
8 4 (0.66%) AppManager
8 4 (0.66%) BladeLogic
8 4 (0.66%) OpenView Configuration Management
8 4 (0.66%) WSUS
9 3 (0.50%) AirWatch
9 3 (0.50%) Oracle Identity Management
9 3 (0.50%) OVSD
10 2 (0.33%) Kibana
10 2 (0.33%) logstash
10 2 (0.33%) Rsyslog
Vendors
1 111 (18.32%) VMware
2 69 (11.39%) Cisco
3 67 (11.06%) Microsoft
4 54 (8.91%) ServiceNow
5 37 (6.11%) CA
6 36 (5.94%) HP
7 34 (5.61%) Remedy
8 28 (4.62%) Oracle
9 27 (4.46%) BMC
10 25 (4.13%) CheckPoint
11 21 (3.47%) F5
12 18 (2.97%) Juniper
13 16 (2.64%) SolarWinds
14 14 (2.31%) Citrix
15 13 (2.15%) Huawei
16 10 (1.65%) CA Agile Central
17 9 (1.49%) Aruba
17 9 (1.49%) Fortinet
17 9 (1.49%) Riverbed
18 8 (1.32%) Intel Security
Fareham, Hampshire
Montash
Rate: £600 - £750 per day + Highly Competitive Rates
Posted: 2 days ago
Milton Keynes, Buckinghamshire
LA International
Rate: £380 - £411 per day
Posted: 5 days ago
Basingstoke, Hampshire
LA International
Rate: Negotiable
Posted: 3 days ago
Farnborough, Hampshire
Opus Recruitment Solutions Ltd
Rate: Market Rates
Posted: 3 days ago
Dartford, Kent
Ashdown IT
Rate: £60000 - £85000 per annum + benefits
Posted: 5 days ago
Guildford
Venturi
Rate: £350 - £500 per day
Posted: 7 days ago