The table below looks at the statistics for Service Management skills in IT contracts advertised for the South East region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 30 June 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
30 Jun 2016
Same period 2015 Same period 2014
Service Management
Rank 53 56 62
Rank change year-on-year
+3 +6
Contract jobs citing Service Management 306 312 268
As % of all contract IT jobs located in the South East 3.43% 3.31% 2.93%
As % of the Processes & Methodologies category 4.26% 4.17% 3.85%
Number of daily rates quoted 195 139 158
Median daily rate £409 £400 £375
Median daily rate % change year-on-year
+2.25% +6.66%
90% offered a daily rate of more than £296 £265 £202
10% offered a daily rate of more than £525 £525 £488
UK excluding London median daily rate £408 £375 £350
% change year-on-year
+8.86% +7.14%
Number of hourly rates quoted 12 16 8
Median hourly rate £15.00 £13.35 £14.94
Median hourly rate % change year-on-year
+12.35% -10.62%
90% offered a hourly rate of more than £12.50 £12.47 £11.63
10% offered a hourly rate of more than £56.98 £17.25 £17.20
UK excluding London median hourly rate £15.00 £13.35 £16.00
% change year-on-year
+12.35% -16.56%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South East region.

Processes & Methodologies Category
South East
Contract IT job ads with a match in the
Processes & Methodologies category
7189 7489 6961
As % of all contract IT jobs located in the South East 80.56% 79.47% 76.03%
Number of daily rates quoted 4385 4352 3850
Median daily rate £413 £400 £375
Median daily rate % change year-on-year
+3.25% +6.66%
90% offered a daily rate of more than £290 £275 £245
10% offered a daily rate of more than £538 £513 £500
UK excluding London median daily rate £400 £383 £375
% change year-on-year
+4.57% +2.00%
Number of hourly rates quoted 266 245 263
Median hourly rate £35.00 £23.88 £30.00
Median hourly rate % change year-on-year
+46.59% -20.41%
90% offered a hourly rate of more than £12.50 £12.46 £13.04
10% offered a hourly rate of more than £55.00 £47.82 £55.00
UK excluding London median hourly rate £28.50 £30.00 £30.00
% change year-on-year
-5.00% -

Service Management
Jobs Demand Trend in the South East

The demand trend of contract jobs across the South East region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in the South East

Service Management
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the South East region.

Service Management Daily Rate Trend in the South East

Service Management
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the South East region over the 3 months to 30 June 2016.

Service Management Daily Rate Histogram in the South East

Service Management
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the South East region.

Service Management Hourly Rate Trend in the South East

Service Management
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Management across the South East region over the 3 months to 30 June 2016.

Service Management Hourly Rate Histogram in the South East

Service Management
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the South East region over the 3 months to 30 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire +38 110 £428 +13.62% 7
Berkshire -3 90 £400 +6.66% 11
Buckinghamshire -8 43 £409 +36.25% 5
Surrey -12 30 £358 -26.09% 8
West Sussex -10 13 £440 -3.56% 1
Oxfordshire -7 6 £415 -7.77% 2
Middlesex -9 4 - -
Kent +7 3 £525 +77.36% 1
East Sussex +9 1 £413 -
Sussex - 1 £525 -
Service Management
England

Service Management
Top 30 Related IT Skills in the South East

For the 6 months to 30 June 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region with a requirement for Service Management.

1 390 (60.94%) ITIL
2 162 (25.31%) Security Cleared
3 145 (22.66%) Microsoft
4 123 (19.22%) Windows
5 112 (17.50%) SC Cleared
6 111 (17.34%) Finance
7 105 (16.41%) ITSM
8 99 (15.47%) Service Delivery
9 96 (15.00%) SLA
9 96 (15.00%) ITIL V3
10 95 (14.84%) Telecoms
11 85 (13.28%) Project Management
12 80 (12.50%) Active Directory
13 69 (10.78%) Degree
14 67 (10.47%) Cisco
14 67 (10.47%) MS Excel
15 65 (10.16%) MS Office
16 63 (9.84%) Change Management
17 62 (9.69%) Service Design
18 58 (9.06%) SQL
19 57 (8.91%) Data Centre
20 56 (8.75%) Problem Management
21 55 (8.59%) Incident Management
21 55 (8.59%) CRM
21 55 (8.59%) PRINCE2
22 54 (8.44%) VMware
23 53 (8.28%) Linux
24 52 (8.13%) Agile Software Development
25 49 (7.66%) Stakeholder Management
26 47 (7.34%) HP

Service Management
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (2.81%) SharePoint
2 17 (2.66%) CMS
3 16 (2.50%) IIS
4 15 (2.34%) MS Exchange
5 10 (1.56%) OpenStack
6 8 (1.25%) Exchange Server 2010
7 7 (1.09%) BizTalk Server
7 7 (1.09%) Blackberry Enterprise Server
8 6 (0.94%) Exchange Server 2013
8 6 (0.94%) Skype for Business
8 6 (0.94%) WebLogic
9 5 (0.78%) WebSphere
10 4 (0.63%) Exchange Server 2003
10 4 (0.63%) SharePoint 2010
11 2 (0.31%) Oracle 10gAS
11 2 (0.31%) Oracle Application Server
12 1 (0.16%) IBM Notes
12 1 (0.16%) MS Project Server
12 1 (0.16%) SharePoint Server
Applications
1 67 (10.47%) MS Excel
2 65 (10.16%) MS Office
3 8 (1.25%) MS PowerPoint
4 5 (0.78%) MS Project
4 5 (0.78%) MS Visio
4 5 (0.78%) SPSS
Business Applications
1 18 (2.81%) Remedy ITSM
2 6 (0.94%) Dynamics CRM
3 4 (0.63%) SAP CRM
4 3 (0.47%) SAP SM
5 2 (0.31%) SAP Oil and Gas
6 1 (0.16%) Oracle Applications
6 1 (0.16%) Oracle ERP
6 1 (0.16%) Primavera
6 1 (0.16%) SAP SD
6 1 (0.16%) Unit4 Business World
Cloud Services
1 29 (4.53%) Microsoft Azure
2 12 (1.88%) Office 365
3 11 (1.72%) IaaS
4 10 (1.56%) Azure Active Directory
4 10 (1.56%) PaaS
5 8 (1.25%) Amazon AWS
6 4 (0.63%) Boomi
7 2 (0.31%) SaaS
8 1 (0.16%) Cloud Computing
Communications & Networking
1 41 (6.41%) LAN
2 36 (5.63%) DNS
3 34 (5.31%) Firewall
3 34 (5.31%) WAN
4 31 (4.84%) Internet
5 26 (4.06%) SAN
6 25 (3.91%) TCP/IP
6 25 (3.91%) VPN
7 23 (3.59%) Network Security
8 17 (2.66%) DHCP
9 15 (2.34%) SSL
10 13 (2.03%) 3G
10 13 (2.03%) MPLS
11 11 (1.72%) IPsec
12 10 (1.56%) 4G
12 10 (1.56%) Broadband
12 10 (1.56%) iSCSI
12 10 (1.56%) VLAN
13 9 (1.41%) CTI
13 9 (1.41%) Ethernet
Database & Business Intelligence
1 32 (5.00%) SQL Server
2 13 (2.03%) Azure SQL Database
3 12 (1.88%) SAP Data Services
4 11 (1.72%) Data Warehouse
5 9 (1.41%) QlikView
6 8 (1.25%) BusinessObjects
6 8 (1.25%) Oracle Database
7 7 (1.09%) Oracle BI EE
7 7 (1.09%) SQL Server Integration Services
7 7 (1.09%) SQL Server Reporting Services
8 5 (0.78%) DB2
8 5 (0.78%) NoSQL
9 4 (0.63%) MongoDB
9 4 (0.63%) SQL Server 2008
10 3 (0.47%) Big Data
10 3 (0.47%) Hadoop
10 3 (0.47%) Microsoft Analysis Services
10 3 (0.47%) MySQL
10 3 (0.47%) Power BI
10 3 (0.47%) SQL Server Analysis Services
Development Applications
1 23 (3.59%) JIRA
2 14 (2.19%) Jenkins
3 13 (2.03%) Visual Studio
4 12 (1.88%) Hudson
5 11 (1.72%) Git (software)
6 9 (1.41%) Ant
6 9 (1.41%) Maven
6 9 (1.41%) Subversion
7 6 (0.94%) Team Foundation Server
8 4 (0.63%) MSBuild
8 4 (0.63%) MSI
8 4 (0.63%) Sonatype Nexus
9 3 (0.47%) Fiddler
9 3 (0.47%) Selenium
10 2 (0.31%) Oracle APEX
11 1 (0.16%) AdminStudio
General
1 111 (17.34%) Finance
2 95 (14.84%) Telecoms
3 25 (3.91%) Front Office
4 18 (2.81%) Billing
5 17 (2.66%) Legal
6 12 (1.88%) Retail
7 11 (1.72%) Back Office
8 10 (1.56%) Marketing
9 9 (1.41%) Publishing
10 7 (1.09%) Law
11 5 (0.78%) Banking
12 4 (0.63%) Local Government
12 4 (0.63%) Manufacturing
13 3 (0.47%) Military
14 2 (0.31%) Advertising
14 2 (0.31%) Electronics
14 2 (0.31%) Multimedia
15 1 (0.16%) Automotive
15 1 (0.16%) Financial Institution
15 1 (0.16%) Investment Banking
Job Titles
1 131 (20.47%) Analyst
2 94 (14.69%) Architect
3 74 (11.56%) Service Manager
4 45 (7.03%) Service Analyst
5 39 (6.09%) Consultant
6 32 (5.00%) Project Manager
6 32 (5.00%) Service Architect
7 31 (4.84%) Support Analyst
8 30 (4.69%) Service Desk Analyst
9 29 (4.53%) Technical Architect
10 27 (4.22%) Incident Manager
10 27 (4.22%) Support Engineer
11 26 (4.06%) Developer
11 26 (4.06%) Service Desk Engineer
12 25 (3.91%) IT Analyst
12 25 (3.91%) Services Delivery Manager
13 24 (3.75%) Delivery Manager
14 23 (3.59%) Service Desk Support
15 22 (3.44%) ITIL Manager
16 21 (3.28%) Service Desk Support Analyst
Libraries, Frameworks & Software Standards
1 32 (5.00%) .NET
2 16 (2.50%) XML
3 13 (2.03%) HTML
4 12 (1.88%) Web Services
5 10 (1.56%) CSS
6 8 (1.25%) ASP.NET
6 8 (1.25%) REST
6 8 (1.25%) SAML
7 6 (0.94%) Ajax
8 5 (0.78%) .NET Framework
8 5 (0.78%) 802.1X
9 4 (0.63%) jQuery
9 4 (0.63%) LINQ
10 3 (0.47%) ADO.NET
10 3 (0.47%) FastCGI
10 3 (0.47%) J2EE
10 3 (0.47%) Servlets
10 3 (0.47%) WCF
10 3 (0.47%) Windows Identity Foundation
10 3 (0.47%) WPF
Miscellaneous
1 57 (8.91%) Data Centre
2 35 (5.47%) Analytical Skills
3 27 (4.22%) Management Information System
4 18 (2.81%) CMDB
5 17 (2.66%) LPAR
6 14 (2.19%) Smart Meter
7 12 (1.88%) Computer Science
8 11 (1.72%) RSA SecurID
9 10 (1.56%) Enterprise Software
10 8 (1.25%) Clustering
10 8 (1.25%) Driving Licence
10 8 (1.25%) Performance Metrics
11 7 (1.09%) Blackberry
12 6 (0.94%) BYOD
12 6 (0.94%) Virtual Team
13 5 (0.78%) Digital TV
13 5 (0.78%) EMC VNX
13 5 (0.78%) Frameworx
13 5 (0.78%) Mainframe
13 5 (0.78%) Mobile App
Operating Systems
1 123 (19.22%) Windows
2 53 (8.28%) Linux
3 47 (7.34%) Windows Server
4 36 (5.63%) Windows Server 2008
5 33 (5.16%) Windows Server 2012
6 30 (4.69%) Unix
7 23 (3.59%) Windows 7
8 18 (2.81%) Windows Server 2003
8 18 (2.81%) Windows XP
9 14 (2.19%) CentOS
10 11 (1.72%) Ubuntu
11 10 (1.56%) VMS
12 9 (1.41%) Windows 10
13 6 (0.94%) Solaris
14 5 (0.78%) Apple iOS
14 5 (0.78%) Red Hat Enterprise Linux
14 5 (0.78%) Windows 8
14 5 (0.78%) Windows Vista
15 4 (0.63%) Windows NT
16 2 (0.31%) AIX
Processes & Methodologies
1 390 (60.94%) ITIL
2 105 (16.41%) ITSM
3 99 (15.47%) Service Delivery
4 96 (15.00%) ITIL V3
5 85 (13.28%) Project Management
6 63 (9.84%) Change Management
7 62 (9.69%) Service Design
8 56 (8.75%) Problem Management
9 55 (8.59%) CRM
9 55 (8.59%) Incident Management
9 55 (8.59%) PRINCE2
10 52 (8.13%) Agile Software Development
11 49 (7.66%) Stakeholder Management
12 37 (5.78%) Configuration Management
13 34 (5.31%) Change Control
14 33 (5.16%) Ticket Management
15 32 (5.00%) Migration
16 31 (4.84%) Customer Engagement
17 28 (4.38%) Workflow
18 27 (4.22%) Continuous Improvement
Programming Languages
1 58 (9.06%) SQL
2 32 (5.00%) PowerShell
3 21 (3.28%) JavaScript
4 18 (2.81%) C#
5 17 (2.66%) Java
6 14 (2.19%) Ruby
7 13 (2.03%) Python
7 13 (2.03%) T-SQL
8 11 (1.72%) C
9 6 (0.94%) VBScript
10 5 (0.78%) Perl
11 4 (0.63%) PHP
11 4 (0.63%) Shell Script
11 4 (0.63%) VB.NET
12 2 (0.31%) PL/SQL
Qualifications
1 162 (25.31%) Security Cleared
2 112 (17.50%) SC Cleared
3 69 (10.78%) Degree
4 46 (7.19%) Microsoft Certification
5 45 (7.03%) DV Cleared
6 42 (6.56%) ITIL Certification
7 25 (3.91%) MCITP
7 25 (3.91%) MCTS
8 19 (2.97%) Cisco Certification
9 18 (2.81%) ITIL Foundation Certificate
10 12 (1.88%) MCSE
11 11 (1.72%) ISEB
12 10 (1.56%) CCIE
13 7 (1.09%) Chartered Engineer
13 7 (1.09%) MCP
14 5 (0.78%) A+ Certification
14 5 (0.78%) ISTQB Foundation Certification
14 5 (0.78%) PMI Certification
15 4 (0.63%) CCNA
15 4 (0.63%) CCSP
Quality Assurance & Compliance
1 96 (15.00%) SLA
2 11 (1.72%) ISO 9001
3 8 (1.25%) QA
4 7 (1.09%) ISO/IEC 27001
5 6 (0.94%) COBIT
5 6 (0.94%) Disclosure Scotland
5 6 (0.94%) Sarbanes-Oxley
6 4 (0.63%) PMBOK
7 1 (0.16%) Data Quality
7 1 (0.16%) ISO/IEC 20000
7 1 (0.16%) JSP 440
7 1 (0.16%) PCI DSS
7 1 (0.16%) TickIT
System Software
1 80 (12.50%) Active Directory
2 40 (6.25%) VMware Infrastructure
3 23 (3.59%) Hyper-V
4 18 (2.81%) Virtual Machines
5 14 (2.19%) Docker
6 11 (1.72%) vSphere
7 10 (1.56%) NFS
8 7 (1.09%) VMware ESXi
9 5 (0.78%) Terminal Services
9 5 (0.78%) XenApp
10 4 (0.63%) BitLocker
10 4 (0.63%) Terminal Server
10 4 (0.63%) UAG
10 4 (0.63%) XenDesktop
11 2 (0.31%) VMware ESX
12 1 (0.16%) Firmware
12 1 (0.16%) vCloud
12 1 (0.16%) Virtual Desktop
Systems Management
1 33 (5.16%) SCCM
2 31 (4.84%) SCOM
3 24 (3.75%) Puppet
4 17 (2.66%) Tivoli Storage Manager
5 16 (2.50%) Opscode Chef
6 14 (2.19%) OVSD
7 10 (1.56%) Ansible
8 6 (0.94%) WSUS
9 5 (0.78%) Microsoft Clustering
9 5 (0.78%) Microsoft Intune
9 5 (0.78%) Nagios
9 5 (0.78%) Netcool
9 5 (0.78%) WMI
10 4 (0.63%) Backup Exec
10 4 (0.63%) OpenView
10 4 (0.63%) OpenView Configuration Management
11 3 (0.47%) HP UCMDB
11 3 (0.47%) McAfee ePO
11 3 (0.47%) SCVMM
11 3 (0.47%) Tivoli
Vendors
1 145 (22.66%) Microsoft
2 67 (10.47%) Cisco
3 54 (8.44%) VMware
4 47 (7.34%) HP
5 39 (6.09%) Remedy
6 38 (5.94%) ServiceNow
7 30 (4.69%) Oracle
8 27 (4.22%) IBM
9 20 (3.13%) BMC
10 18 (2.81%) Huawei
10 18 (2.81%) SAP
11 17 (2.66%) CheckPoint
11 17 (2.66%) Citrix
12 15 (2.34%) NetApp
13 14 (2.19%) Dell
14 13 (2.03%) Palo Alto
15 12 (1.88%) Juniper
16 11 (1.72%) Blue Coat
16 11 (1.72%) Splunk
17 9 (1.41%) CA
Hook, Hampshire
HAYS INFORMATION TECHNOLOGY
Rate: £350.00 - £372.00 per day
Posted: 2 days ago
Maidenhead, Berkshire
Randstad Strategic Accounts
Rate: £301 - £330 per day
Posted: 2 days ago