The table below looks at the statistics for Service Management skills in IT contracts advertised for the South East region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 27 July 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
27 Jul 2016
Same period 2015 Same period 2014
Service Management
Rank 53 53 62
Rank change year-on-year
0 +9
Contract jobs citing Service Management 299 331 257
As % of all contract IT jobs located in the South East 3.38% 3.46% 2.84%
As % of the Processes & Methodologies category 4.15% 4.33% 3.70%
Number of daily rates quoted 197 157 150
Median daily rate £409 £375 £375
Median daily rate % change year-on-year
+9.06% -
90% offered a daily rate of more than £299 £249 £225
10% offered a daily rate of more than £550 £525 £488
UK excluding London median daily rate £400 £375 £350
% change year-on-year
+6.66% +7.14%
Number of hourly rates quoted 12 14 7
Median hourly rate £15.00 £13.35 £14.00
Median hourly rate % change year-on-year
+12.35% -4.64%
90% offered a hourly rate of more than £12.65 £12.46 £11.50
10% offered a hourly rate of more than £59.31 £19.10 £15.50
UK excluding London median hourly rate £14.50 £14.75 £14.69
% change year-on-year
-1.69% +0.42%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South East region.

Processes & Methodologies Category
South East
Contract IT job ads with a match in the
Processes & Methodologies category
7206 7649 6953
As % of all contract IT jobs located in the South East 81.54% 79.89% 76.72%
Number of daily rates quoted 4361 4568 3825
Median daily rate £420 £400 £375
Median daily rate % change year-on-year
+5.00% +6.66%
90% offered a daily rate of more than £290 £275 £240
10% offered a daily rate of more than £538 £500 £500
UK excluding London median daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 257 245 251
Median hourly rate £39.50 £23.75 £25.00
Median hourly rate % change year-on-year
+66.31% -5.00%
90% offered a hourly rate of more than £12.50 £12.82 £13.00
10% offered a hourly rate of more than £57.50 £50.00 £55.00
UK excluding London median hourly rate £30.00 £30.00 £26.98
% change year-on-year
- +11.21%

Service Management
Jobs Demand Trend in the South East

The demand trend of contract jobs across the South East region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in the South East

Service Management
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the South East region.

Service Management Daily Rate Trend in the South East

Service Management
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the South East region over the 3 months to 27 July 2016.

Service Management Daily Rate Histogram in the South East

Service Management
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the South East region.

Service Management Hourly Rate Trend in the South East

Service Management
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Management across the South East region over the 3 months to 27 July 2016.

Service Management Hourly Rate Histogram in the South East

Service Management
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the South East region over the 3 months to 27 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire +31 116 £424 +17.52% 15
Berkshire -10 78 £411 +17.50% 11
Buckinghamshire -6 40 £411 +17.42% 4
Surrey -17 35 £375 -14.28% 4
Middlesex -2 7 £350 -10.25%
Kent +12 6 £360 +60.00% 2
West Sussex -9 6 £415 -9.04% 1
Oxfordshire -5 5 £430 -4.44% 1
East Sussex +12 2 £413 -
Sussex - 1 £525 -
Service Management
England

Service Management
Top 30 Related IT Skills in the South East

For the 6 months to 27 July 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region with a requirement for Service Management.

1 412 (62.52%) ITIL
2 162 (24.58%) Security Cleared
3 144 (21.85%) Microsoft
4 130 (19.73%) Windows
5 111 (16.84%) Finance
5 111 (16.84%) SC Cleared
6 109 (16.54%) ITSM
7 102 (15.48%) ITIL V3
8 97 (14.72%) Telecoms
9 96 (14.57%) Service Delivery
10 86 (13.05%) Project Management
11 83 (12.59%) SLA
12 73 (11.08%) Active Directory
13 70 (10.62%) MS Office
14 69 (10.47%) MS Excel
15 68 (10.32%) Cisco
16 65 (9.86%) PRINCE2
16 65 (9.86%) Change Management
16 65 (9.86%) Degree
17 61 (9.26%) Service Design
18 59 (8.95%) Data Centre
18 59 (8.95%) Agile Software Development
18 59 (8.95%) SQL
19 58 (8.80%) VMware
20 56 (8.50%) Problem Management
21 55 (8.35%) Linux
22 51 (7.74%) Stakeholder Management
23 49 (7.44%) ITIL Certification
23 49 (7.44%) Windows Server
24 47 (7.13%) ServiceNow

Service Management
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (3.03%) SharePoint
2 16 (2.43%) IIS
2 16 (2.43%) MS Exchange
3 15 (2.28%) CMS
4 10 (1.52%) Exchange Server 2010
5 8 (1.21%) BizTalk Server
5 8 (1.21%) Blackberry Enterprise Server
5 8 (1.21%) WebSphere
6 7 (1.06%) OpenStack
7 6 (0.91%) WebLogic
8 5 (0.76%) Exchange Server 2013
8 5 (0.76%) Skype for Business
9 4 (0.61%) Exchange Server 2003
9 4 (0.61%) SharePoint 2010
10 3 (0.46%) Tuxedo
11 2 (0.30%) Oracle 10gAS
11 2 (0.30%) Oracle Application Server
12 1 (0.15%) MS Project Server
12 1 (0.15%) SAS
12 1 (0.15%) SharePoint Server
Applications
1 70 (10.62%) MS Office
2 69 (10.47%) MS Excel
3 7 (1.06%) MS PowerPoint
3 7 (1.06%) MS Visio
4 5 (0.76%) MS Project
4 5 (0.76%) SPSS
Business Applications
1 15 (2.28%) Remedy ITSM
2 7 (1.06%) Dynamics CRM
3 4 (0.61%) SAP CRM
4 3 (0.46%) SAP SM
5 2 (0.30%) Infor M3
5 2 (0.30%) SAP Oil and Gas
6 1 (0.15%) Primavera
6 1 (0.15%) SAP SD
6 1 (0.15%) Unit4 Business World
Cloud Services
1 32 (4.86%) Microsoft Azure
2 15 (2.28%) IaaS
3 13 (1.97%) Office 365
4 12 (1.82%) PaaS
5 7 (1.06%) Azure Active Directory
6 6 (0.91%) Amazon AWS
7 4 (0.61%) Boomi
8 3 (0.46%) SaaS
9 1 (0.15%) Cloud Computing
Communications & Networking
1 40 (6.07%) LAN
2 37 (5.61%) Firewall
3 36 (5.46%) WAN
4 33 (5.01%) Internet
5 31 (4.70%) DNS
6 29 (4.40%) TCP/IP
6 29 (4.40%) VPN
7 26 (3.95%) SAN
8 22 (3.34%) Network Security
9 19 (2.88%) SSL
10 15 (2.28%) DHCP
10 15 (2.28%) IPsec
11 12 (1.82%) 3G
12 11 (1.67%) Broadband
12 11 (1.67%) Cisco Nexus
13 10 (1.52%) 4G
13 10 (1.52%) CTI
13 10 (1.52%) iSCSI
13 10 (1.52%) MPLS
14 9 (1.37%) Wireless
Database & Business Intelligence
1 32 (4.86%) SQL Server
2 12 (1.82%) Oracle Database
2 12 (1.82%) SAP Data Services
3 11 (1.67%) Data Warehouse
3 11 (1.67%) QlikView
4 10 (1.52%) Azure SQL Database
5 9 (1.37%) Oracle BI EE
5 9 (1.37%) SQL Server Integration Services
5 9 (1.37%) SQL Server Reporting Services
6 8 (1.21%) BusinessObjects
7 5 (0.76%) DB2
7 5 (0.76%) NoSQL
7 5 (0.76%) Power BI
7 5 (0.76%) SQL Server 2008
8 4 (0.61%) MongoDB
8 4 (0.61%) Oracle Database 11g
8 4 (0.61%) Oracle Database 12c
9 3 (0.46%) Big Data
9 3 (0.46%) Hadoop
9 3 (0.46%) SQL Server Analysis Services
Development Applications
1 22 (3.34%) JIRA
2 14 (2.12%) Visual Studio
3 11 (1.67%) Jenkins
4 10 (1.52%) Team Foundation Server
5 9 (1.37%) Hudson
6 8 (1.21%) Git (software)
7 6 (0.91%) Ant
7 6 (0.91%) Maven
7 6 (0.91%) Subversion
8 5 (0.76%) MSBuild
9 4 (0.61%) Rational DOORS
9 4 (0.61%) Selenium
9 4 (0.61%) Sonatype Nexus
10 3 (0.46%) Fiddler
11 2 (0.30%) MSI
11 2 (0.30%) Oracle APEX
12 1 (0.15%) AdminStudio
General
1 111 (16.84%) Finance
2 97 (14.72%) Telecoms
3 21 (3.19%) Front Office
4 18 (2.73%) Legal
5 14 (2.12%) Back Office
5 14 (2.12%) Retail
6 13 (1.97%) Billing
7 9 (1.37%) Publishing
8 8 (1.21%) Marketing
9 7 (1.06%) Law
10 6 (0.91%) Banking
11 4 (0.61%) Local Government
12 3 (0.46%) Advertising
12 3 (0.46%) Manufacturing
12 3 (0.46%) Military
13 2 (0.30%) Electronics
13 2 (0.30%) Multimedia
14 1 (0.15%) Automotive
14 1 (0.15%) Financial Institution
14 1 (0.15%) Investment Banking
Job Titles
1 152 (23.07%) Analyst
2 85 (12.90%) Architect
3 74 (11.23%) Service Manager
4 54 (8.19%) Service Analyst
5 41 (6.22%) Consultant
6 35 (5.31%) Developer
7 34 (5.16%) Project Manager
8 33 (5.01%) Service Desk Analyst
8 33 (5.01%) Support Analyst
9 30 (4.55%) Service Architect
10 28 (4.25%) Services Delivery Manager
10 28 (4.25%) Technical Architect
11 26 (3.95%) Delivery Manager
12 25 (3.79%) IT Analyst
12 25 (3.79%) Support Engineer
13 24 (3.64%) Business Analyst
14 23 (3.49%) ITIL Manager
14 23 (3.49%) Service Desk Support
15 21 (3.19%) Incident Manager
15 21 (3.19%) Service Desk Support Analyst
Libraries, Frameworks & Software Standards
1 34 (5.16%) .NET
2 18 (2.73%) XML
3 16 (2.43%) HTML
4 15 (2.28%) Web Services
5 11 (1.67%) CSS
6 8 (1.21%) ASP.NET
6 8 (1.21%) REST
6 8 (1.21%) SAML
7 6 (0.91%) 802.1X
7 6 (0.91%) Ajax
8 5 (0.76%) .NET Framework
8 5 (0.76%) Middleware
8 5 (0.76%) Twitter Bootstrap
9 4 (0.61%) jQuery
9 4 (0.61%) LINQ
10 3 (0.46%) FastCGI
10 3 (0.46%) Servlets
10 3 (0.46%) WCF
10 3 (0.46%) Windows Identity Foundation
10 3 (0.46%) WPF
Miscellaneous
1 59 (8.95%) Data Centre
2 45 (6.83%) Management Information System
3 34 (5.16%) Analytical Skills
4 20 (3.03%) Smart Meter
5 19 (2.88%) CMDB
6 17 (2.58%) LPAR
7 12 (1.82%) RSA SecurID
8 8 (1.21%) Clustering
8 8 (1.21%) Computer Science
8 8 (1.21%) Driving Licence
8 8 (1.21%) Mainframe
8 8 (1.21%) Performance Metrics
9 7 (1.06%) Blackberry
9 7 (1.06%) Enterprise Software
10 6 (0.91%) BYOD
10 6 (0.91%) Digital TV
10 6 (0.91%) NHS
10 6 (0.91%) Virtual Team
11 5 (0.76%) EMC VNX
11 5 (0.76%) Mobile App
Operating Systems
1 130 (19.73%) Windows
2 55 (8.35%) Linux
3 49 (7.44%) Windows Server
4 35 (5.31%) Windows Server 2008
5 33 (5.01%) Windows Server 2012
6 31 (4.70%) Unix
7 25 (3.79%) Windows 7
8 20 (3.03%) Windows Server 2003
8 20 (3.03%) Windows XP
9 16 (2.43%) CentOS
10 11 (1.67%) Ubuntu
11 8 (1.21%) Windows 10
12 7 (1.06%) VMS
13 6 (0.91%) Red Hat Enterprise Linux
13 6 (0.91%) Solaris
13 6 (0.91%) Windows 8
14 5 (0.76%) Apple iOS
15 4 (0.61%) Windows NT
16 3 (0.46%) Windows Vista
17 2 (0.30%) AIX
Processes & Methodologies
1 412 (62.52%) ITIL
2 109 (16.54%) ITSM
3 102 (15.48%) ITIL V3
4 96 (14.57%) Service Delivery
5 86 (13.05%) Project Management
6 65 (9.86%) Change Management
6 65 (9.86%) PRINCE2
7 61 (9.26%) Service Design
8 59 (8.95%) Agile Software Development
9 56 (8.50%) Problem Management
10 51 (7.74%) Stakeholder Management
11 47 (7.13%) CRM
12 44 (6.68%) Incident Management
13 36 (5.46%) Configuration Management
14 34 (5.16%) Change Control
15 32 (4.86%) Workflow
16 31 (4.70%) Migration
17 29 (4.40%) Risk Management
18 28 (4.25%) Customer Engagement
18 28 (4.25%) Scrum
Programming Languages
1 59 (8.95%) SQL
2 30 (4.55%) PowerShell
3 27 (4.10%) JavaScript
4 19 (2.88%) C#
5 14 (2.12%) Java
5 14 (2.12%) T-SQL
6 11 (1.67%) Ruby
7 10 (1.52%) Python
8 9 (1.37%) C
9 6 (0.91%) VBScript
10 5 (0.76%) Perl
10 5 (0.76%) VB.NET
11 4 (0.61%) PHP
11 4 (0.61%) Shell Script
12 2 (0.30%) PL/SQL
12 2 (0.30%) VBA
Qualifications
1 162 (24.58%) Security Cleared
2 111 (16.84%) SC Cleared
3 65 (9.86%) Degree
4 49 (7.44%) ITIL Certification
5 42 (6.37%) DV Cleared
5 42 (6.37%) Microsoft Certification
6 26 (3.95%) ITIL Foundation Certificate
7 23 (3.49%) MCITP
7 23 (3.49%) MCTS
8 20 (3.03%) Cisco Certification
9 12 (1.82%) ISEB
10 10 (1.52%) CCIE
10 10 (1.52%) MCSE
11 7 (1.06%) Chartered Engineer
11 7 (1.06%) MCP
12 6 (0.91%) PMI Certification
13 5 (0.76%) A+ Certification
13 5 (0.76%) CCNA
14 4 (0.61%) CCSP
14 4 (0.61%) PRINCE2 Certification
Quality Assurance & Compliance
1 83 (12.59%) SLA
2 11 (1.67%) ISO 9001
2 11 (1.67%) QA
3 8 (1.21%) Disclosure Scotland
4 7 (1.06%) ISO/IEC 27001
5 6 (0.91%) Sarbanes-Oxley
6 4 (0.61%) COBIT
6 4 (0.61%) PMBOK
7 2 (0.30%) ISO 14001
8 1 (0.15%) Data Quality
8 1 (0.15%) ISO/IEC 20000
8 1 (0.15%) JSP 440
8 1 (0.15%) PCI DSS
System Software
1 73 (11.08%) Active Directory
2 42 (6.37%) VMware Infrastructure
3 22 (3.34%) Hyper-V
4 18 (2.73%) Virtual Machines
5 13 (1.97%) vSphere
6 11 (1.67%) Docker
7 10 (1.52%) NFS
8 7 (1.06%) VMware ESXi
9 5 (0.76%) Terminal Services
10 4 (0.61%) UAG
10 4 (0.61%) XenApp
10 4 (0.61%) XenDesktop
11 3 (0.46%) vCloud
12 2 (0.30%) BitLocker
12 2 (0.30%) Oracle RAC
12 2 (0.30%) Terminal Server
12 2 (0.30%) VMware ESX
13 1 (0.15%) Firmware
13 1 (0.15%) Virtual Desktop
Systems Management
1 28 (4.25%) SCCM
2 27 (4.10%) SCOM
3 21 (3.19%) Puppet
4 17 (2.58%) OVSD
4 17 (2.58%) Tivoli Storage Manager
5 13 (1.97%) Opscode Chef
6 7 (1.06%) Ansible
7 5 (0.76%) Microsoft Clustering
7 5 (0.76%) Microsoft Intune
7 5 (0.76%) Nagios
7 5 (0.76%) Netcool
7 5 (0.76%) WMI
8 4 (0.61%) Backup Exec
8 4 (0.61%) WSUS
9 3 (0.46%) HP UCMDB
9 3 (0.46%) SCVMM
9 3 (0.46%) Tivoli
10 2 (0.30%) Amdocs OSS
10 2 (0.30%) EMC NetWorker
10 2 (0.30%) Oracle Identity Management
Vendors
1 144 (21.85%) Microsoft
2 68 (10.32%) Cisco
3 58 (8.80%) VMware
4 47 (7.13%) ServiceNow
5 46 (6.98%) HP
6 37 (5.61%) Remedy
7 34 (5.16%) Oracle
8 26 (3.95%) IBM
9 20 (3.03%) SAP
10 19 (2.88%) CheckPoint
11 18 (2.73%) BMC
12 15 (2.28%) Citrix
13 14 (2.12%) Huawei
13 14 (2.12%) Juniper
13 14 (2.12%) Palo Alto
14 12 (1.82%) Blue Coat
14 12 (1.82%) NetApp
15 11 (1.67%) CA
15 11 (1.67%) Dell
16 8 (1.21%) Splunk
Newbury, Berkshire
Lorien Resourcing
Posted: 2 days ago
Maidenhead, Berkshire
The Rank Group plc
Rate: Competitive salary
Posted: 8 days ago
Fareham, Hampshire
Networkers
Rate: £425 - £475 per day
Posted: 6 days ago
Crawley, Sussex
Damco Solutions
Posted: 4 days ago
Hampshire
TDA Group
Rate: £250 - £300 per day
Posted: 6 days ago
Hampshire
Networkers
Rate: £500 - £600 per day
Posted: 6 days ago
Fareham, Hampshire
Networkers
Posted: 6 days ago
Hampshire
Rullion IT Plus
Rate: £440 per day
Posted: 4 days ago
Fareham, Hampshire
Networkers
Rate: £550 - £551 per day
Posted: 6 days ago
Fareham, Hampshire
Networkers
Rate: £450.0 - £550.0 per day
Posted: 6 days ago