The table below looks at the statistics for Service Management skills in IT jobs advertised for the Kent region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 25 July 2016 with a comparison to the same period over the previous 2 years.

3 months to
25 Jul 2016
Same period 2015 Same period 2014
Service Management
Rank 63 74 87
Rank change year-on-year
+11 +13
Permanent jobs citing Service Management 23 30 21
As % of all permanent IT jobs located in Kent 2.39% 2.75% 1.87%
As % of the Processes & Methodologies category 2.77% 3.17% 2.12%
Number of salaries quoted 22 27 16
Median salary £35,000 £48,500 £43,750
Median salary % change year-on-year
-27.83% +10.85%
90% offered a salary of more than £27,550 £42,100 £30,000
10% offered a salary of more than £65,000 £70,000 £66,250
UK excluding London median salary £44,500 £45,000 £44,000
% change year-on-year
-1.11% +2.27%
Service Management
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Kent region.

Processes & Methodologies Category
Kent
Permanent IT job ads with a match in the
Processes & Methodologies category
830 946 989
As % of all permanent IT jobs located in Kent 86.19% 86.63% 88.22%
Number of salaries quoted 738 823 846
Median salary £42,500 £42,500 £42,500
90% offered a salary of more than £29,000 £28,000 £30,000
10% offered a salary of more than £65,000 £60,000 £57,500
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Management
Jobs Demand Trend in Kent

The demand trend of job ads across the Kent region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Kent

Service Management
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Kent region.

Service Management Salary Trend in Kent

Service Management
Salary Histogram in Kent

This chart provides a salary histogram for IT jobs citing Service Management across the Kent region over the 3 months to 25 July 2016.

Service Management Salary Histogram in Kent

Service Management
Job Locations in Kent

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Kent region over the 3 months to 25 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Malling - 7 £35,000 -
Stansted 0 5 £65,000 -
Folkestone +1 1 £37,500 -21.05%
Maidstone - 1 £55,000 -
Sevenoaks - 1 £28,000 -
Service Management
South East

Service Management
Top 30 Related IT Skills in Kent

For the 6 months to 25 July 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Kent region with a requirement for Service Management.

1 27 (87.10%) ITIL
2 23 (74.19%) Finance
3 17 (54.84%) Microsoft
4 15 (48.39%) Active Directory
5 12 (38.71%) Windows
6 10 (32.26%) Citrix
7 9 (29.03%) ITIL Certification
8 8 (25.81%) .NET
8 8 (25.81%) SQL Server
8 8 (25.81%) Stakeholder Management
8 8 (25.81%) Resource Management
8 8 (25.81%) Informatics
8 8 (25.81%) Marketing
8 8 (25.81%) Health Informatics
8 8 (25.81%) Analytical Skills
9 7 (22.58%) Legal
9 7 (22.58%) Retail
9 7 (22.58%) C#
9 7 (22.58%) E-Commerce
10 6 (19.35%) Service Delivery
11 5 (16.13%) SQL
11 5 (16.13%) A+ Certification
11 5 (16.13%) Customer Engagement
12 3 (9.68%) SLA
12 3 (9.68%) MS Excel
13 2 (6.45%) Security Cleared
13 2 (6.45%) SC Cleared
13 2 (6.45%) Process Management
13 2 (6.45%) Mentoring
13 2 (6.45%) PRINCE2

Service Management
Top Related IT Skills in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (3.23%) SharePoint
Applications
1 3 (9.68%) MS Excel
2 2 (6.45%) MS Office
3 1 (3.23%) MS PowerPoint
Cloud Services
1 1 (3.23%) Microsoft Azure
Communications & Networking
1 2 (6.45%) LAN
1 2 (6.45%) WAN
2 1 (3.23%) Firewall
2 1 (3.23%) Internet
2 1 (3.23%) VoIP
Database & Business Intelligence
1 8 (25.81%) SQL Server
2 1 (3.23%) Data Warehouse
2 1 (3.23%) OLAP
2 1 (3.23%) SQL Server 2008
2 1 (3.23%) SQL Server 2012
2 1 (3.23%) SQL Server 2014
2 1 (3.23%) SQL Server Analysis Services
2 1 (3.23%) SQL Server Integration Services
2 1 (3.23%) SQL Server Reporting Services
General
1 23 (74.19%) Finance
2 8 (25.81%) Marketing
3 7 (22.58%) Legal
3 7 (22.58%) Retail
4 1 (3.23%) Back Office
4 1 (3.23%) Financial Institution
4 1 (3.23%) Local Government
Job Titles
1 18 (58.06%) Analyst
2 15 (48.39%) Service Analyst
3 13 (41.94%) IT Analyst
4 4 (12.90%) Consultant
4 4 (12.90%) Developer
4 4 (12.90%) Senior Developer
5 3 (9.68%) IT Consultant
5 3 (9.68%) Technology Consultant
6 2 (6.45%) Desktop Analyst
6 2 (6.45%) Desktop Support
6 2 (6.45%) Desktop Support Analyst
6 2 (6.45%) IT Security Analyst
6 2 (6.45%) IT Support
6 2 (6.45%) Security Analyst
6 2 (6.45%) Service Management Analyst
6 2 (6.45%) Services Delivery Analyst
6 2 (6.45%) Support Analyst
7 1 (3.23%) Desktop Engineer
7 1 (3.23%) IT Support Analyst
7 1 (3.23%) Service Desk Analyst
Libraries, Frameworks & Software Standards
1 8 (25.81%) .NET
2 1 (3.23%) .NET Framework
Miscellaneous
1 8 (25.81%) Analytical Skills
1 8 (25.81%) Health Informatics
1 8 (25.81%) Informatics
2 1 (3.23%) Data Centre
2 1 (3.23%) Fat Client
2 1 (3.23%) Management Information System
2 1 (3.23%) Shadow IT
2 1 (3.23%) Thin Client
2 1 (3.23%) Virtual Team
Operating Systems
1 12 (38.71%) Windows
2 1 (3.23%) Windows 7
2 1 (3.23%) Windows Server
2 1 (3.23%) Windows XP
Processes & Methodologies
1 27 (87.10%) ITIL
2 8 (25.81%) Resource Management
2 8 (25.81%) Stakeholder Management
3 7 (22.58%) E-Commerce
4 6 (19.35%) Service Delivery
5 5 (16.13%) Customer Engagement
6 2 (6.45%) Mentoring
6 2 (6.45%) PRINCE2
6 2 (6.45%) Process Management
6 2 (6.45%) Project Management
7 1 (3.23%) Change Management
7 1 (3.23%) Data Privacy
7 1 (3.23%) ETL
7 1 (3.23%) Information Security
7 1 (3.23%) Inmon Methodology
7 1 (3.23%) ITSM
7 1 (3.23%) Kimball Methodology
7 1 (3.23%) Knowledge Management
7 1 (3.23%) Risk Assessment
7 1 (3.23%) Supplier Management
Programming Languages
1 7 (22.58%) C#
2 5 (16.13%) SQL
3 1 (3.23%) T-SQL
Qualifications
1 9 (29.03%) ITIL Certification
2 5 (16.13%) A+ Certification
3 2 (6.45%) SC Cleared
3 2 (6.45%) Security Cleared
4 1 (3.23%) CISM
4 1 (3.23%) CISSP
4 1 (3.23%) Degree
4 1 (3.23%) DV Cleared
4 1 (3.23%) ITIL Foundation Certificate
4 1 (3.23%) SANS
Quality Assurance & Compliance
1 3 (9.68%) SLA
2 1 (3.23%) ISO/IEC 20000
System Software
1 15 (48.39%) Active Directory
2 1 (3.23%) VMware Infrastructure
Vendors
1 17 (54.84%) Microsoft
2 10 (32.26%) Citrix
3 2 (6.45%) VMware
4 1 (3.23%) Cisco
4 1 (3.23%) HP
4 1 (3.23%) LANDesk
4 1 (3.23%) Remedy
Kent
DCL Search & Selection
Salary: £20000 - £25000 per annum
Posted: 3 days ago
Kent
Interquest - IQ Tech
Salary: £40000 - £45000 per annum
Posted: 13 days ago