The first table below looks at the demand for Service Management skills in IT jobs advertised for the Kent region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 28 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Kent region.

Location
3 months to
28 Jul 2014
Same period 2013 Same period 2012
Service Management
Rank 82 74 59
Rank change year-on-year
-8 -15
Permanent jobs citing Service Management 21 18 17
As % of all permanent IT jobs located in Kent 1.87% 1.72% 2.05%
As % of the Processes & Methodologies category 2.24% 2.35% 2.66%
Number of salaries quoted 17 16 14
Average salary £45,000 £55,000 £52,500
Average salary % change year-on-year
-18.18% +4.76%
90% offered a salary of more than £30,000 £47,500 £38,000
10% offered a salary of more than £65,500 £100,000 £64,250
UK excluding London average salary £44,000 £42,500 £42,500
% change year-on-year
+3.52% -
Processes & Methodologies Category
Kent
Permanent IT job ads with a match in the
Processes & Methodologies category
939 765 640
As % of all permanent IT jobs located in Kent 83.69% 73.21% 77.29%
Number of salaries quoted 812 648 581
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £30,000 £28,500 £26,000
10% offered a salary of more than £57,500 £57,500 £67,500
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
Service Management
South East

Service Management
Jobs Demand Trend in Kent

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Kent region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Kent

Service Management
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Kent region.

Service Management Salary Trend in Kent

Service Management
Salary Histogram in Kent

This chart provides a salary histogram for IT jobs citing Service Management across the Kent region over the 3 months to 28 July 2014.

Service Management Salary Histogram in Kent

Service Management
Job Locations in Kent

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Kent region over the 3 months to 28 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Folkestone -4 6 £30,000 -45.45%
Tunbridge Wells +15 2 £70,000 -
Dover - 2 £58,750 -
Sandwich - 1 £60,000 - 1
Service Management
South East

Service Management
Top 30 Related IT Skills in Kent

For the 6 months to 28 July 2014, IT jobs across the Kent region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 57 (93.44%) ITIL
2 23 (37.70%) Service Delivery
3 22 (36.07%) Finance
4 21 (34.43%) Firewall
5 19 (31.15%) Change Management
5 19 (31.15%) Stakeholder Management
6 18 (29.51%) Cisco
7 17 (27.87%) SLA
7 17 (27.87%) Active Directory
8 16 (26.23%) Degree
9 15 (24.59%) Windows
10 14 (22.95%) Problem Management
11 13 (21.31%) LAN
11 13 (21.31%) WAN
11 13 (21.31%) Microsoft
12 12 (19.67%) Cisco Certification
12 12 (19.67%) Project Management
12 12 (19.67%) MS Exchange
12 12 (19.67%) MS Office
12 12 (19.67%) IP Telephony
12 12 (19.67%) Supplier Management
12 12 (19.67%) Release Management
13 10 (16.39%) Cisco IPT
13 10 (16.39%) Exchange Server 2003
13 10 (16.39%) ITIL Certification
14 9 (14.75%) PRINCE2
15 8 (13.11%) ITSM
15 8 (13.11%) DNS
15 8 (13.11%) Load Balancing
16 7 (11.48%) Dependency Management

Service Management
Top Related IT Skills in Kent by Category

For the 6 months to 28 July 2014, IT jobs across the Kent region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 12 (19.67%) MS Exchange
2 10 (16.39%) Exchange Server 2003
3 5 (8.20%) CMS
4 3 (4.92%) Apache
5 2 (3.28%) nginx
6 1 (1.64%) Tomcat
6 1 (1.64%) Oracle Workflow
6 1 (1.64%) WebSphere
Applications
1 12 (19.67%) MS Office
2 4 (6.56%) MS Excel
Business Applications
1 5 (8.20%) RMDS
2 1 (1.64%) Remedy ITSM
Communications & Networking
1 21 (34.43%) Firewall
2 13 (21.31%) LAN
2 13 (21.31%) WAN
3 12 (19.67%) IP Telephony
4 10 (16.39%) Cisco IPT
5 8 (13.11%) DNS
6 6 (9.84%) TCP/IP
6 6 (9.84%) F5 BIG-IP LTM
6 6 (9.84%) F5 BIG-IP GTM
7 5 (8.20%) Wireshark
7 5 (8.20%) Multicast
7 5 (8.20%) DHCP
8 3 (4.92%) Internet
9 2 (3.28%) iSCSI
9 2 (3.28%) IPsec
9 2 (3.28%) VLAN
9 2 (3.28%) SAN
9 2 (3.28%) VRRP
9 2 (3.28%) SSL
9 2 (3.28%) HTTP
Database & Business Intelligence
1 5 (8.20%) SQL Server
2 2 (3.28%) MySQL
3 1 (1.64%) Crystal Reports
General
1 22 (36.07%) Finance
2 6 (9.84%) Local Government
Job Titles
1 14 (22.95%) Service Manager
2 9 (14.75%) Infrastructure Manager
3 7 (11.48%) Network Manager
4 6 (9.84%) Delivery Manager
4 6 (9.84%) Junior
4 6 (9.84%) Analyst
4 6 (9.84%) Junior Service Manager
5 5 (8.20%) Project Manager
5 5 (8.20%) Service Desk Analyst
5 5 (8.20%) Service Analyst
6 4 (6.56%) Senior Project Manager
6 4 (6.56%) Applications Manager
6 4 (6.56%) Consultant
6 4 (6.56%) Senior Manager
7 3 (4.92%) IT Services Manager
7 3 (4.92%) Transition Manager
7 3 (4.92%) Operations Manager
7 3 (4.92%) Service Transition Manager
7 3 (4.92%) Network Infrastructure Manager
7 3 (4.92%) Head of Service Management
Libraries, Frameworks & Software Standards
1 5 (8.20%) .NET
1 5 (8.20%) Rendezvous
2 2 (3.28%) Memcached
3 1 (1.64%) XML
3 1 (1.64%) XML Messaging
Miscellaneous
1 7 (11.48%) Management Information System
2 3 (4.92%) Open Source
3 2 (3.28%) Enterprise Software
4 1 (1.64%) Mainframe
4 1 (1.64%) Tandem
4 1 (1.64%) CMDB
Operating Systems
1 15 (24.59%) Windows
2 3 (4.92%) UNIX
3 2 (3.28%) CentOS
3 2 (3.28%) SELinux
3 2 (3.28%) Debian
3 2 (3.28%) OpenBSD
3 2 (3.28%) Ubuntu
3 2 (3.28%) Linux
3 2 (3.28%) FreeBSD
Processes & Methodologies
1 57 (93.44%) ITIL
2 23 (37.70%) Service Delivery
3 19 (31.15%) Change Management
3 19 (31.15%) Stakeholder Management
4 14 (22.95%) Problem Management
5 12 (19.67%) Project Management
5 12 (19.67%) Supplier Management
5 12 (19.67%) Release Management
6 9 (14.75%) PRINCE2
7 8 (13.11%) ITSM
7 8 (13.11%) Load Balancing
8 7 (11.48%) Dependency Management
8 7 (11.48%) Incident Management
9 6 (9.84%) Configuration Management
9 6 (9.84%) Network Architecture
9 6 (9.84%) Continuous Improvement
9 6 (9.84%) Infrastructure Management
10 5 (8.20%) Resource Management
10 5 (8.20%) Quality Management
10 5 (8.20%) Process Management
Programming Languages
1 4 (6.56%) Java
2 3 (4.92%) SQL
3 2 (3.28%) PHP
4 1 (1.64%) C
Qualifications
1 16 (26.23%) Degree
2 12 (19.67%) Cisco Certification
3 10 (16.39%) ITIL Certification
4 5 (8.20%) SC Cleared
4 5 (8.20%) Security Cleared
4 5 (8.20%) PRINCE2 Practitioner
5 4 (6.56%) Citrix Certification
6 3 (4.92%) CISSP
6 3 (4.92%) Microsoft Certification
6 3 (4.92%) MCITP
7 2 (3.28%) CITP
8 1 (1.64%) MCSE
8 1 (1.64%) PRINCE2 Certification
8 1 (1.64%) ISEB
8 1 (1.64%) EXIN
8 1 (1.64%) CISA
8 1 (1.64%) CISM
8 1 (1.64%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 17 (27.87%) SLA
2 4 (6.56%) ISO 9000
3 1 (1.64%) ISO/IEC 27001
System Software
1 17 (27.87%) Active Directory
2 2 (3.28%) VMware Infrastructure
2 2 (3.28%) VMware ESXi
2 2 (3.28%) KVM
2 2 (3.28%) Squid
Systems Management
1 2 (3.28%) HAProxy
Vendors
1 18 (29.51%) Cisco
2 13 (21.31%) Microsoft
3 7 (11.48%) Juniper
4 6 (9.84%) Blue Coat
4 6 (9.84%) CheckPoint
4 6 (9.84%) F5
4 6 (9.84%) Tufin
4 6 (9.84%) LogLogic
4 6 (9.84%) TippingPoint
5 5 (8.20%) Tradeweb
5 5 (8.20%) SolarWinds
5 5 (8.20%) NetScout
5 5 (8.20%) Radianz
5 5 (8.20%) TIBCO
5 5 (8.20%) Bloomberg
6 4 (6.56%) Citrix
6 4 (6.56%) Dell
7 3 (4.92%) Remedy
7 3 (4.92%) ServiceNow
8 2 (3.28%) VMware
Kent
Claremont Consulting Limited
Salary: £55000.00 - £65000.00 per annum + Manyy benefits
Posted: 4 days ago
Sandwich
Reed Technology - UK Posting Account
Salary: £50000 - £70000 per annum + Negotiable dependant on experience
Posted: 6 days ago
Kent, United Kingdom
Fidelity Worldwide Investment
Salary: Competitive
Posted: 16 days ago
Kent
Claremont Consulting Limited
Salary: £55000.00 - £65000.00 per annum + Manyy benefits
Posted: 21 days ago