The table below looks at the statistics for Service Management skills in IT jobs advertised for the Kent region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 2 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Oct 2014
Same period 2013 Same period 2012
Service Management
Rank 61 58 70
Rank change year-on-year
-3 +12
Permanent jobs citing Service Management 36 29 7
As % of all permanent IT jobs located in Kent 3.58% 2.70% 0.90%
As % of the Processes & Methodologies category 4.27% 3.27% 1.15%
Number of salaries quoted 33 19 7
Average salary £60,000 £55,000 £55,000
Average salary % change year-on-year
+9.09% -
90% offered a salary of more than £41,500 £38,800 £27,700
10% offered a salary of more than £70,000 £100,000 £69,500
UK excluding London average salary £42,500 £45,000 £42,500
% change year-on-year
-5.55% +5.88%
Service Management
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Kent region.

Processes & Methodologies Category
Kent
Permanent IT job ads with a match in the
Processes & Methodologies category
844 886 609
As % of all permanent IT jobs located in Kent 83.98% 82.50% 78.48%
Number of salaries quoted 696 780 542
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £31,250 £30,000 £29,000
10% offered a salary of more than £62,500 £57,000 £65,000
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Service Management
Jobs Demand Trend in Kent

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Kent region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Kent

Service Management
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Kent region.

Service Management Salary Trend in Kent

Service Management
Salary Histogram in Kent

This chart provides a salary histogram for IT jobs citing Service Management across the Kent region over the 3 months to 2 October 2014.

Service Management Salary Histogram in Kent

Service Management
Job Locations in Kent

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Kent region over the 3 months to 2 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tunbridge Wells +36 9 £64,000 - 1
Folkestone -5 7 £35,000 -36.36%
Sandwich - 1 £60,000 -
Dover - 1 £65,000 -
Service Management
South East

Service Management
Top 30 Related IT Skills in Kent

For the 6 months to 2 October 2014, IT jobs across the Kent region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 52 (89.66%) ITIL
2 23 (39.66%) Firewall
2 23 (39.66%) Stakeholder Management
3 20 (34.48%) Windows
3 20 (34.48%) LAN
3 20 (34.48%) WAN
3 20 (34.48%) Cisco
4 18 (31.03%) Microsoft
5 17 (29.31%) Finance
6 15 (25.86%) SLA
6 15 (25.86%) MS Office
7 14 (24.14%) MS Exchange
7 14 (24.14%) Project Management
7 14 (24.14%) Active Directory
7 14 (24.14%) Cisco Certification
7 14 (24.14%) Service Delivery
7 14 (24.14%) IP Telephony
7 14 (24.14%) Supplier Management
7 14 (24.14%) Problem Management
7 14 (24.14%) Release Management
8 13 (22.41%) Change Management
8 13 (22.41%) MS Excel
8 13 (22.41%) PRINCE2
9 10 (17.24%) Local Government
10 9 (15.52%) Degree
11 8 (13.79%) Continuous Improvement
11 8 (13.79%) Infrastructure Management
11 8 (13.79%) People Management
11 8 (13.79%) UNIX
12 7 (12.07%) DNS

Service Management
Top Related IT Skills in Kent by Category

For the 6 months to 2 October 2014, IT jobs across the Kent region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 14 (24.14%) MS Exchange
2 5 (8.62%) Exchange Server 2003
3 4 (6.90%) Apache
4 2 (3.45%) Oracle Workflow
4 2 (3.45%) nginx
5 1 (1.72%) WebSphere
5 1 (1.72%) Tomcat
Applications
1 15 (25.86%) MS Office
2 13 (22.41%) MS Excel
3 1 (1.72%) MS PowerPoint
Business Applications
1 2 (3.45%) RMDS
2 1 (1.72%) SAP Oil and Gas
Cloud Services
1 1 (1.72%) IaaS
Communications & Networking
1 23 (39.66%) Firewall
2 20 (34.48%) WAN
2 20 (34.48%) LAN
3 14 (24.14%) IP Telephony
4 7 (12.07%) DNS
5 5 (8.62%) Internet
5 5 (8.62%) Cisco IPT
6 3 (5.17%) F5 BIG-IP LTM
6 3 (5.17%) F5 BIG-IP GTM
6 3 (5.17%) MPLS
6 3 (5.17%) TCP/IP
7 2 (3.45%) VoIP
7 2 (3.45%) SMTP
7 2 (3.45%) DHCP
7 2 (3.45%) Ethernet
7 2 (3.45%) HTTP
7 2 (3.45%) SSL
7 2 (3.45%) Multicast
7 2 (3.45%) iSCSI
7 2 (3.45%) VRRP
Database & Business Intelligence
1 5 (8.62%) SQL Server
2 2 (3.45%) Crystal Reports
2 2 (3.45%) MySQL
General
1 17 (29.31%) Finance
2 10 (17.24%) Local Government
3 3 (5.17%) Telecoms
4 1 (1.72%) Electronics
4 1 (1.72%) Legal
4 1 (1.72%) Manufacturing
4 1 (1.72%) Marketing
Job Titles
1 12 (20.69%) Service Manager
2 8 (13.79%) Junior
2 8 (13.79%) Junior Service Manager
2 8 (13.79%) Head of Infrastructure
3 7 (12.07%) Project Manager
4 6 (10.34%) Infrastructure Manager
4 6 (10.34%) Delivery Manager
5 5 (8.62%) Network Manager
6 4 (6.90%) Senior Project Manager
6 4 (6.90%) Applications Manager
6 4 (6.90%) Analyst
6 4 (6.90%) Senior Manager
6 4 (6.90%) Operations Manager
6 4 (6.90%) IT Operations Manager
7 3 (5.17%) IT Operations Analyst
7 3 (5.17%) IT Project Manager
7 3 (5.17%) Security Operations Analyst
7 3 (5.17%) Release Manager
7 3 (5.17%) Security Analyst
7 3 (5.17%) Consultant
Libraries, Frameworks & Software Standards
1 5 (8.62%) .NET
2 2 (3.45%) Rendezvous
2 2 (3.45%) Memcached
3 1 (1.72%) XML Messaging
3 1 (1.72%) XML
Miscellaneous
1 6 (10.34%) Management Information System
2 3 (5.17%) Social Media
3 2 (3.45%) Enterprise Software
3 2 (3.45%) Mainframe
3 2 (3.45%) Tandem
3 2 (3.45%) Mathematics
3 2 (3.45%) Open Source
4 1 (1.72%) DTV
4 1 (1.72%) Analytical Skills
Operating Systems
1 20 (34.48%) Windows
2 8 (13.79%) UNIX
3 3 (5.17%) Linux
4 2 (3.45%) FreeBSD
4 2 (3.45%) Debian
4 2 (3.45%) OpenBSD
4 2 (3.45%) Ubuntu
4 2 (3.45%) CentOS
4 2 (3.45%) SELinux
Processes & Methodologies
1 52 (89.66%) ITIL
2 23 (39.66%) Stakeholder Management
3 14 (24.14%) Service Delivery
3 14 (24.14%) Project Management
3 14 (24.14%) Supplier Management
3 14 (24.14%) Problem Management
3 14 (24.14%) Release Management
4 13 (22.41%) PRINCE2
4 13 (22.41%) Change Management
5 8 (13.79%) Continuous Improvement
5 8 (13.79%) Infrastructure Management
5 8 (13.79%) People Management
6 7 (12.07%) Dependency Management
6 7 (12.07%) Configuration Management
7 6 (10.34%) Incident Management
7 6 (10.34%) PRINCE
8 5 (8.62%) ITSM
8 5 (8.62%) Programme Management
8 5 (8.62%) Load Balancing
8 5 (8.62%) Resource Management
Programming Languages
1 5 (8.62%) Java
2 2 (3.45%) PHP
2 2 (3.45%) C
Qualifications
1 14 (24.14%) Cisco Certification
2 9 (15.52%) Degree
3 7 (12.07%) SC Cleared
3 7 (12.07%) Security Cleared
4 4 (6.90%) PRINCE2 Practitioner
4 4 (6.90%) Citrix Certification
5 3 (5.17%) ITIL Certification
6 2 (3.45%) MCITP
6 2 (3.45%) CITP
6 2 (3.45%) CISSP
6 2 (3.45%) Microsoft Certification
7 1 (1.72%) PRINCE2 Certification
7 1 (1.72%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 15 (25.86%) SLA
2 4 (6.90%) ISO 9000
3 2 (3.45%) ISO/IEC 27001
4 1 (1.72%) PCI DSS
System Software
1 14 (24.14%) Active Directory
2 3 (5.17%) VMware Infrastructure
3 2 (3.45%) Squid
3 2 (3.45%) VMware ESXi
3 2 (3.45%) KVM
4 1 (1.72%) Hyper-V
Systems Management
1 2 (3.45%) HAProxy
Vendors
1 20 (34.48%) Cisco
2 18 (31.03%) Microsoft
3 6 (10.34%) VMware
4 4 (6.90%) Dell
4 4 (6.90%) Citrix
4 4 (6.90%) Juniper
4 4 (6.90%) SolarWinds
5 3 (5.17%) Tufin
5 3 (5.17%) F5
5 3 (5.17%) LogLogic
5 3 (5.17%) CheckPoint
5 3 (5.17%) Blue Coat
5 3 (5.17%) Oracle
5 3 (5.17%) TippingPoint
6 2 (3.45%) Tradeweb
6 2 (3.45%) FrontRange
6 2 (3.45%) TIBCO
6 2 (3.45%) Bloomberg
6 2 (3.45%) Radianz
6 2 (3.45%) BMC
Canterbury, Kent
Canterbury Christ Church University
Salary: Competitive
Posted: 3 days ago
Tunbridge Wells, Kent
1st Choice Computer Appointments Ltd
Salary: From £60,000 to £80,000 per annum plus benefits
Posted: 6 days ago
Kent
Claremont Consulting Limited
Salary: £60000.00 - £80000.00 per annum + Many benefits
Posted: 14 days ago