The first table below looks at the demand for Service Management skills in IT jobs advertised for the Kent region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 17 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Kent region.

Location
3 months to
17 Apr 2014
Same period 2013 Same period 2012
Service Management
Rank 67 87 67
Rank change year-on-year
+20 -20
Permanent jobs citing Service Management 46 7 16
As % of all permanent IT jobs located in Kent 3.62% 0.58% 2.02%
As % of the Processes & Methodologies category 4.47% 0.79% 2.82%
Number of salaries quoted 38 4 13
Average salary £51,250 £50,000 £47,000
Average salary % change year-on-year
+2.50% +6.38%
90% offered a salary of more than £25,000 £44,750 £32,573
10% offered a salary of more than £62,500 £55,250 £66,000
UK excluding London average salary £46,250 £45,000 £45,000
% change year-on-year
+2.77% -
Processes & Methodologies Category
Kent
Permanent IT job ads with a match in the
Processes & Methodologies category
1030 889 568
As % of all permanent IT jobs located in Kent 81.10% 74.21% 71.81%
Number of salaries quoted 808 738 491
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £29,000 £32,500 £27,000
10% offered a salary of more than £57,500 £50,500 £72,500
UK excluding London average salary £42,500 £40,000 £40,500
% change year-on-year
+6.25% -1.23%
Service Management
South East

Service Management
Jobs Demand Trend in Kent

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Kent region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Kent

Service Management
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Kent region.

Service Management Salary Trend in Kent

Service Management
Salary Histogram in Kent

This chart provides a salary histogram for IT jobs citing Service Management across the Kent region over the 3 months to 17 April 2014.

Service Management Salary Histogram in Kent

Service Management
Job Locations in Kent

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Kent region over the 3 months to 17 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Tunbridge Wells -13 8 £50,000 -
Dover - 7 £57,500 -
Sandwich - 2 £54,000 -
Folkestone -8 1 - -
Maidstone - 1 £23,500 - 1
Tonbridge - 1 £95,000 -
Canterbury - 1 - -
Service Management
South East

Service Management
Top 30 Related IT Skills in Kent

For the 6 months to 17 April 2014, IT jobs across the Kent region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 65 (84.42%) ITIL
2 42 (54.55%) Service Delivery
3 33 (42.86%) Finance
4 26 (33.77%) Windows
5 20 (25.97%) Active Directory
5 20 (25.97%) Change Management
6 18 (23.38%) SLA
6 18 (23.38%) ITIL Certification
7 17 (22.08%) Project Management
8 14 (18.18%) Firewall
8 14 (18.18%) Degree
9 13 (16.88%) Stakeholder Management
9 13 (16.88%) Cisco
9 13 (16.88%) PRINCE2
10 11 (14.29%) Microsoft
10 11 (14.29%) Firmware
11 10 (12.99%) Windows Server 2003
11 10 (12.99%) IBM
11 10 (12.99%) ITSM
11 10 (12.99%) Problem Management
12 9 (11.69%) Incident Management
12 9 (11.69%) Release Management
12 9 (11.69%) CMS
12 9 (11.69%) MS Excel
12 9 (11.69%) MS Exchange
12 9 (11.69%) LAN
12 9 (11.69%) WAN
12 9 (11.69%) SQL
13 8 (10.39%) MS Office
13 8 (10.39%) Cisco Certification

Service Management
Top Related IT Skills in Kent by Category

For the 6 months to 17 April 2014, IT jobs across the Kent region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 9 (11.69%) MS Exchange
1 9 (11.69%) CMS
2 8 (10.39%) Exchange Server 2003
3 6 (7.79%) IBM Notes
4 2 (2.60%) IIS
5 1 (1.30%) WebLogic
5 1 (1.30%) Apache
5 1 (1.30%) Tomcat
5 1 (1.30%) WebSphere
5 1 (1.30%) Exchange Server 2007
5 1 (1.30%) GlassFish
5 1 (1.30%) Exchange Server 2010
Applications
1 9 (11.69%) MS Excel
2 8 (10.39%) MS Office
3 3 (3.90%) MS Project
3 3 (3.90%) MS Visio
3 3 (3.90%) MS PowerPoint
Business Applications
1 3 (3.90%) RMDS
1 3 (3.90%) Remedy ITSM
Cloud Services
1 5 (6.49%) SaaS
Communications & Networking
1 14 (18.18%) Firewall
2 9 (11.69%) LAN
2 9 (11.69%) WAN
3 8 (10.39%) IP Telephony
4 7 (9.09%) Cisco IPT
5 6 (7.79%) SAN
5 6 (7.79%) VoIP
6 5 (6.49%) ADSL
6 5 (6.49%) DNS
6 5 (6.49%) iSCSI
6 5 (6.49%) Fibre Channel
6 5 (6.49%) PABX
7 4 (5.19%) F5 BIG-IP LTM
7 4 (5.19%) F5 BIG-IP GTM
7 4 (5.19%) Wireshark
7 4 (5.19%) DHCP
7 4 (5.19%) TCP/IP
8 3 (3.90%) Multicast
9 1 (1.30%) Wi-Fi
Database & Business Intelligence
1 5 (6.49%) SQL Server
2 3 (3.90%) Crystal Reports
2 3 (3.90%) SQL Server 2005
2 3 (3.90%) SQL Server 2008
3 2 (2.60%) SQL Server Integration Services
3 2 (2.60%) SQL Server Reporting Services
4 1 (1.30%) SQL Server 2012
Development Applications
1 1 (1.30%) Ant
1 1 (1.30%) Maven
1 1 (1.30%) Fiddler
1 1 (1.30%) MSBuild
General
1 33 (42.86%) Finance
2 8 (10.39%) Telecoms
3 5 (6.49%) Billing
Job Titles
1 12 (15.58%) Analyst
2 10 (12.99%) Service Manager
2 10 (12.99%) Infrastructure Manager
3 9 (11.69%) Service Analyst
4 8 (10.39%) Project Manager
5 7 (9.09%) Senior Manager
5 7 (9.09%) Delivery Manager
5 7 (9.09%) Senior Project Manager
5 7 (9.09%) Service Desk Analyst
6 6 (7.79%) Backup Engineer
7 5 (6.49%) Storage Engineer
7 5 (6.49%) Services Delivery Manager
7 5 (6.49%) Technical Account Manager
7 5 (6.49%) Technical Manager
7 5 (6.49%) Account Manager
8 4 (5.19%) Infrastructure Project Manager
8 4 (5.19%) Administrator
8 4 (5.19%) Network Manager
8 4 (5.19%) Senior Infrastructure Manager
8 4 (5.19%) Senior Infrastructure Project Manager
Libraries, Frameworks & Software Standards
1 4 (5.19%) .NET
2 3 (3.90%) Rendezvous
3 1 (1.30%) Java EE
3 1 (1.30%) ASP.NET
3 1 (1.30%) Web Services
Miscellaneous
1 11 (14.29%) Firmware
2 7 (9.09%) Replication
3 6 (7.79%) Management Information System
4 5 (6.49%) CLARiiON
5 4 (5.19%) CMDB
6 3 (3.90%) Equities
7 2 (2.60%) Clustering
8 1 (1.30%) Mainframe
8 1 (1.30%) Open Source
Operating Systems
1 26 (33.77%) Windows
2 10 (12.99%) Windows Server 2003
3 7 (9.09%) UNIX
4 4 (5.19%) Windows Server 2008
4 4 (5.19%) Windows 7
5 1 (1.30%) Linux
Processes & Methodologies
1 65 (84.42%) ITIL
2 42 (54.55%) Service Delivery
3 20 (25.97%) Change Management
4 17 (22.08%) Project Management
5 13 (16.88%) PRINCE2
5 13 (16.88%) Stakeholder Management
6 10 (12.99%) Problem Management
6 10 (12.99%) ITSM
7 9 (11.69%) Release Management
7 9 (11.69%) Incident Management
8 8 (10.39%) Supplier Management
9 6 (7.79%) Change Control
10 5 (6.49%) Portfolio Management
10 5 (6.49%) Dependency Management
10 5 (6.49%) Programme Management
10 5 (6.49%) Load Balancing
10 5 (6.49%) Resource Management
10 5 (6.49%) Quality Management
10 5 (6.49%) Process Management
11 4 (5.19%) Network Architecture
Programming Languages
1 9 (11.69%) SQL
2 2 (2.60%) C
3 1 (1.30%) Java
3 1 (1.30%) T-SQL
Qualifications
1 18 (23.38%) ITIL Certification
2 14 (18.18%) Degree
3 8 (10.39%) Cisco Certification
4 5 (6.49%) PRINCE2 Practitioner
5 4 (5.19%) PRINCE2 Certification
6 2 (2.60%) Microsoft Certification
6 2 (2.60%) MCSE
6 2 (2.60%) Citrix Certification
7 1 (1.30%) CISSP
7 1 (1.30%) MCSA
7 1 (1.30%) ISEB
7 1 (1.30%) CISA
7 1 (1.30%) CISM
7 1 (1.30%) MCITP
7 1 (1.30%) EXIN
Quality Assurance & Compliance
1 18 (23.38%) SLA
2 2 (2.60%) ISO 9000
3 1 (1.30%) ISO/IEC 27001
System Software
1 20 (25.97%) Active Directory
2 1 (1.30%) Microsoft App-V
2 1 (1.30%) VMware Infrastructure
2 1 (1.30%) XenApp
2 1 (1.30%) XenDesktop
Systems Management
1 6 (7.79%) NetBackup
2 1 (1.30%) SCCM
Vendors
1 13 (16.88%) Cisco
2 11 (14.29%) Microsoft
3 10 (12.99%) IBM
4 6 (7.79%) SAP
4 6 (7.79%) Lotus
4 6 (7.79%) Symantec
4 6 (7.79%) ServiceNow
5 5 (6.49%) Brocade
5 5 (6.49%) Remedy
5 5 (6.49%) EMC
6 4 (5.19%) CheckPoint
6 4 (5.19%) Juniper
6 4 (5.19%) Blue Coat
6 4 (5.19%) TippingPoint
6 4 (5.19%) Tufin
6 4 (5.19%) F5
6 4 (5.19%) LogLogic
7 3 (3.90%) Tradeweb
7 3 (3.90%) SolarWinds
7 3 (3.90%) NetScout
Ashford, Kent
Evolution Recruitment Solutions
Salary: Circa 40-45K + Bens
Posted: 3 days ago
Kent
Claremont Consulting Limited
Salary: £55000.00 - £75000.00 per annum + Manyy benefits
Posted: 3 days ago
Kent
Spring Technology
Salary: £40000.00 - £45000.00 per annum
Posted: 6 days ago
Maidstone, Kent
The Kent Institute of Medicine and Surgery
Salary: From £23,000 to £32,000 per annum + Pension and Healthcare
Posted: 9 days ago
Kent, South East
Fidelity Worldwide Investment
Salary: Competitive
Posted: 20 days ago