The table below looks at the statistics for Service Management skills in IT jobs advertised for the Kent region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 29 September 2016 with a comparison to the same period over the previous 2 years.

3 months to
29 Sep 2016
Same period 2015 Same period 2014
Service Management
Rank 78 59 58
Rank change year-on-year
-19 -1
Permanent jobs citing Service Management 9 44 37
As % of all permanent IT jobs located in Kent 1.05% 4.18% 3.74%
As % of the Processes & Methodologies category 1.24% 4.94% 4.20%
Number of salaries quoted 8 41 34
Median salary £42,500 £47,500 £60,000
Median salary % change year-on-year
-10.52% -20.83%
90% offered a salary of more than £28,500 £36,000 £30,000
10% offered a salary of more than £67,250 £70,000 £70,000
UK excluding London median salary £45,000 £43,000 £42,500
% change year-on-year
+4.65% +1.17%
Service Management
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Kent region.

Processes & Methodologies Category
Kent
Permanent IT job ads with a match in the
Processes & Methodologies category
723 890 881
As % of all permanent IT jobs located in Kent 84.56% 84.60% 89.08%
Number of salaries quoted 645 820 715
Median salary £44,000 £43,500 £42,500
Median salary % change year-on-year
+1.14% +2.35%
90% offered a salary of more than £28,200 £27,500 £30,000
10% offered a salary of more than £65,000 £62,500 £57,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in Kent

The demand trend of job ads across the Kent region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Kent

Service Management
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Kent region.

Service Management Salary Trend in Kent

Service Management
Salary Histogram in Kent

This chart provides a salary histogram for IT jobs citing Service Management across the Kent region over the 3 months to 29 September 2016.

Service Management Salary Histogram in Kent

Service Management
Job Locations in Kent

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Kent region over the 3 months to 29 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Folkestone +5 2 £42,500 -10.52%
Tonbridge - 1 £72,500 -
Service Management
South East

Service Management
Top 30 Related IT Skills in Kent

For the 6 months to 29 September 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Kent region with a requirement for Service Management.

1 28 (82.35%) ITIL
2 25 (73.53%) Finance
3 15 (44.12%) Microsoft
3 15 (44.12%) Active Directory
4 11 (32.35%) Windows
5 10 (29.41%) Citrix
5 10 (29.41%) Stakeholder Management
6 9 (26.47%) ITIL Certification
7 8 (23.53%) Analytical Skills
7 8 (23.53%) Health Informatics
7 8 (23.53%) Resource Management
7 8 (23.53%) Informatics
7 8 (23.53%) Marketing
8 7 (20.59%) Retail
8 7 (20.59%) C#
8 7 (20.59%) .NET
8 7 (20.59%) SQL Server
8 7 (20.59%) E-Commerce
8 7 (20.59%) Legal
9 6 (17.65%) Service Delivery
9 6 (17.65%) Firewall
10 5 (14.71%) Change Management
10 5 (14.71%) A+ Certification
10 5 (14.71%) SQL
10 5 (14.71%) Customer Engagement
11 4 (11.76%) Incident Management
11 4 (11.76%) LAN
11 4 (11.76%) WAN
12 3 (8.82%) Information Security
12 3 (8.82%) SLA

Service Management
Top Related IT Skills in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.94%) SharePoint
Applications
1 2 (5.88%) MS Excel
1 2 (5.88%) MS Office
2 1 (2.94%) MS PowerPoint
Communications & Networking
1 6 (17.65%) Firewall
2 4 (11.76%) LAN
2 4 (11.76%) WAN
3 2 (5.88%) BIG-IP
3 2 (5.88%) Cisco ASA
3 2 (5.88%) Cisco Nexus
3 2 (5.88%) DHCP
3 2 (5.88%) DNS
3 2 (5.88%) F5 BIG-IP GTM
3 2 (5.88%) F5 BIG-IP LTM
3 2 (5.88%) TCP/IP
3 2 (5.88%) WAAS
3 2 (5.88%) Wireless
3 2 (5.88%) Wireshark
4 1 (2.94%) Internet
4 1 (2.94%) VoIP
Database & Business Intelligence
1 7 (20.59%) SQL Server
General
1 25 (73.53%) Finance
2 8 (23.53%) Marketing
3 7 (20.59%) Legal
3 7 (20.59%) Retail
4 2 (5.88%) Financial Institution
5 1 (2.94%) Back Office
5 1 (2.94%) Banking
Job Titles
1 19 (55.88%) Analyst
2 16 (47.06%) Service Analyst
3 14 (41.18%) IT Analyst
4 4 (11.76%) Consultant
4 4 (11.76%) Developer
4 4 (11.76%) IT Security Analyst
4 4 (11.76%) Security Analyst
4 4 (11.76%) Senior Developer
5 3 (8.82%) IT Consultant
5 3 (8.82%) Technology Consultant
6 2 (5.88%) Network Engineer
6 2 (5.88%) Service Management Analyst
6 2 (5.88%) Services Delivery Analyst
7 1 (2.94%) Change Manager
7 1 (2.94%) Desktop Engineer
7 1 (2.94%) IT Support Technician
7 1 (2.94%) Operations Analyst
7 1 (2.94%) Senior Network Engineer
7 1 (2.94%) Service Desk Analyst
7 1 (2.94%) Service Manager
Libraries, Frameworks & Software Standards
1 7 (20.59%) .NET
Miscellaneous
1 8 (23.53%) Analytical Skills
1 8 (23.53%) Health Informatics
1 8 (23.53%) Informatics
2 3 (8.82%) Shadow IT
3 1 (2.94%) Data Centre
3 1 (2.94%) Fat Client
3 1 (2.94%) Management Information System
3 1 (2.94%) Thin Client
3 1 (2.94%) Virtual Team
Operating Systems
1 11 (32.35%) Windows
2 1 (2.94%) Windows 7
2 1 (2.94%) Windows Server
2 1 (2.94%) Windows XP
Processes & Methodologies
1 28 (82.35%) ITIL
2 10 (29.41%) Stakeholder Management
3 8 (23.53%) Resource Management
4 7 (20.59%) E-Commerce
5 6 (17.65%) Service Delivery
6 5 (14.71%) Change Management
6 5 (14.71%) Customer Engagement
7 4 (11.76%) Incident Management
8 3 (8.82%) Data Loss Prevention
8 3 (8.82%) Information Security
8 3 (8.82%) Problem Management
8 3 (8.82%) Project Management
8 3 (8.82%) SIEM
8 3 (8.82%) Threat Management
8 3 (8.82%) Threat Modelling
8 3 (8.82%) Vulnerability Management
9 2 (5.88%) Network Architecture
9 2 (5.88%) Process Management
10 1 (2.94%) Infrastructure Management
10 1 (2.94%) ITIL V2
Programming Languages
1 7 (20.59%) C#
2 5 (14.71%) SQL
Qualifications
1 9 (26.47%) ITIL Certification
2 5 (14.71%) A+ Certification
3 3 (8.82%) SC Cleared
3 3 (8.82%) Security Cleared
4 2 (5.88%) CISM
4 2 (5.88%) CISSP
4 2 (5.88%) SANS
5 1 (2.94%) DV Cleared
Quality Assurance & Compliance
1 3 (8.82%) SLA
2 2 (5.88%) ISO/IEC 27001
2 2 (5.88%) PCI DSS
System Software
1 15 (44.12%) Active Directory
2 1 (2.94%) VMware Infrastructure
Vendors
1 15 (44.12%) Microsoft
2 10 (29.41%) Citrix
3 3 (8.82%) Cisco
4 2 (5.88%) Alcatel-Lucent
4 2 (5.88%) Aruba
4 2 (5.88%) Blue Coat
4 2 (5.88%) CheckPoint
4 2 (5.88%) F5
4 2 (5.88%) FireEye
4 2 (5.88%) Juniper
4 2 (5.88%) LogLogic
4 2 (5.88%) Palo Alto
4 2 (5.88%) Riverbed
4 2 (5.88%) SolarWinds
4 2 (5.88%) TippingPoint
4 2 (5.88%) Tufin
4 2 (5.88%) VMware
5 1 (2.94%) LANDesk
5 1 (2.94%) Remedy
5 1 (2.94%) ServiceNow