The table below looks at the statistics for Service Management skills in IT jobs advertised for the Kent region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 4 December 2016 with a comparison to the same period over the previous 2 years.

3 months to
4 Dec 2016
Same period 2015 Same period 2014
Service Management
Rank 74 70 83
Rank change year-on-year
-4 +13
Permanent jobs citing Service Management 11 31 27
As % of all permanent IT jobs located in Kent 1.40% 2.78% 2.27%
As % of the Processes & Methodologies category 1.53% 3.15% 2.57%
Number of salaries quoted 10 30 26
Median salary £56,250 £36,000 £61,250
Median salary % change year-on-year
+56.25% -41.22%
90% offered a salary of more than £27,000 £22,500 £47,500
10% offered a salary of more than £72,500 £47,000 £70,000
UK excluding London median salary £45,000 £43,548 £42,500
% change year-on-year
+3.33% +2.46%
Service Management
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Kent region.

Processes & Methodologies Category
Kent
Permanent IT job ads with a match in the
Processes & Methodologies category
720 983 1049
As % of all permanent IT jobs located in Kent 91.84% 88.08% 88.15%
Number of salaries quoted 622 877 907
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £33,000 £29,000 £32,500
10% offered a salary of more than £60,000 £62,500 £57,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in Kent

The demand trend of job ads across the Kent region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Kent

Service Management
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Kent region.

Service Management Salary Trend in Kent

Service Management
Salary Histogram in Kent

This chart provides a salary histogram for IT jobs citing Service Management across the Kent region over the 3 months to 4 December 2016.

Service Management Salary Histogram in Kent

Service Management
Job Locations in Kent

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Kent region over the 3 months to 4 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Folkestone +7 2 £45,000 -
Tonbridge - 2 £72,500 -
West Malling - 2 £56,250 -
Westerham - 2 £25,000 -
Service Management
South East

Service Management
Top 30 Related IT Skills in Kent

For the 6 months to 4 December 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Kent region with a requirement for Service Management.

1 15 (71.43%) ITIL
2 11 (52.38%) Service Delivery
3 10 (47.62%) Firewall
3 10 (47.62%) Finance
4 7 (33.33%) Change Management
4 7 (33.33%) DHCP
4 7 (33.33%) TCP/IP
4 7 (33.33%) DNS
4 7 (33.33%) SLA
5 6 (28.57%) Cisco
5 6 (28.57%) Windows
6 5 (23.81%) Juniper
6 5 (23.81%) Alcatel-Lucent
6 5 (23.81%) CheckPoint
6 5 (23.81%) Project Management
6 5 (23.81%) Wireless
6 5 (23.81%) Blue Coat
6 5 (23.81%) BIG-IP
6 5 (23.81%) ISO/IEC 27001
6 5 (23.81%) Wireshark
6 5 (23.81%) TippingPoint
6 5 (23.81%) PCI DSS
6 5 (23.81%) Cisco ASA
6 5 (23.81%) Riverbed
6 5 (23.81%) SolarWinds
6 5 (23.81%) Tufin
6 5 (23.81%) Network Architecture
6 5 (23.81%) WAAS
6 5 (23.81%) Aruba
6 5 (23.81%) LogLogic

Service Management
Top Related IT Skills in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (9.52%) Exchange Server 2010
1 2 (9.52%) Exchange Server 2013
1 2 (9.52%) MS Exchange
2 1 (4.76%) IIS
2 1 (4.76%) SharePoint
Applications
1 1 (4.76%) MS Excel
Communications & Networking
1 10 (47.62%) Firewall
2 7 (33.33%) DHCP
2 7 (33.33%) DNS
2 7 (33.33%) TCP/IP
3 5 (23.81%) BIG-IP
3 5 (23.81%) Cisco ASA
3 5 (23.81%) Cisco Nexus
3 5 (23.81%) F5 BIG-IP GTM
3 5 (23.81%) F5 BIG-IP LTM
3 5 (23.81%) WAAS
3 5 (23.81%) Wireless
3 5 (23.81%) Wireshark
4 3 (14.29%) LAN
4 3 (14.29%) VoIP
4 3 (14.29%) WAN
Database & Business Intelligence
1 3 (14.29%) SQL Server
2 2 (9.52%) SQL Server 2008
2 2 (9.52%) SQL Server 2012
General
1 10 (47.62%) Finance
2 4 (19.05%) Banking
3 3 (14.29%) Financial Institution
4 1 (4.76%) Marketing
Job Titles
1 5 (23.81%) Analyst
1 5 (23.81%) Network Engineer
2 4 (19.05%) Service Manager
3 3 (14.29%) IT Manager
3 3 (14.29%) IT Services Manager
3 3 (14.29%) Service Analyst
4 2 (9.52%) Business Analyst
4 2 (9.52%) Delivery Manager
4 2 (9.52%) IT Analyst
4 2 (9.52%) IT Engineer
4 2 (9.52%) IT Security Analyst
4 2 (9.52%) IT Services Delivery Manager
4 2 (9.52%) ITIL Business Analyst
4 2 (9.52%) ITIL Service Analyst
4 2 (9.52%) Junior
4 2 (9.52%) Security Analyst
4 2 (9.52%) Services Delivery Manager
4 2 (9.52%) Usability Analyst
5 1 (4.76%) Cisco Network Engineer
5 1 (4.76%) IT Operations Analyst
Miscellaneous
1 2 (9.52%) Shadow IT
2 1 (4.76%) Fat Client
2 1 (4.76%) Health Informatics
2 1 (4.76%) Informatics
2 1 (4.76%) Thin Client
2 1 (4.76%) Virtual Team
Operating Systems
1 6 (28.57%) Windows
2 4 (19.05%) Windows Server
3 2 (9.52%) Windows 8
3 2 (9.52%) Windows Server 2008
3 2 (9.52%) Windows Server 2012
4 1 (4.76%) Windows 7
4 1 (4.76%) Windows XP
Processes & Methodologies
1 15 (71.43%) ITIL
2 11 (52.38%) Service Delivery
3 7 (33.33%) Change Management
4 5 (23.81%) Network Architecture
4 5 (23.81%) Project Management
5 4 (19.05%) Risk Management
6 3 (14.29%) Incident Management
6 3 (14.29%) ITSM
7 2 (9.52%) Business Analysis
7 2 (9.52%) Data Loss Prevention
7 2 (9.52%) Information Management
7 2 (9.52%) Information Security
7 2 (9.52%) Logistics
7 2 (9.52%) Problem Management
7 2 (9.52%) SIEM
7 2 (9.52%) Stakeholder Management
7 2 (9.52%) Threat Management
7 2 (9.52%) Threat Modelling
7 2 (9.52%) Vulnerability Management
8 1 (4.76%) Virtual Environments
Programming Languages
1 1 (4.76%) PowerShell
1 1 (4.76%) SQL
Qualifications
1 3 (14.29%) ITIL Certification
2 2 (9.52%) MCSA
2 2 (9.52%) MCSE
2 2 (9.52%) Microsoft Certification
2 2 (9.52%) SC Cleared
2 2 (9.52%) Security Cleared
3 1 (4.76%) CISM
3 1 (4.76%) CISSP
3 1 (4.76%) DV Cleared
3 1 (4.76%) SANS
Quality Assurance & Compliance
1 7 (33.33%) SLA
2 5 (23.81%) ISO/IEC 27001
2 5 (23.81%) PCI DSS
3 1 (4.76%) COBIT
3 1 (4.76%) Sarbanes-Oxley
System Software
1 4 (19.05%) Active Directory
2 3 (14.29%) VMware Infrastructure
3 2 (9.52%) Hyper-V
Vendors
1 6 (28.57%) Cisco
2 5 (23.81%) Alcatel-Lucent
2 5 (23.81%) Aruba
2 5 (23.81%) Blue Coat
2 5 (23.81%) CheckPoint
2 5 (23.81%) F5
2 5 (23.81%) FireEye
2 5 (23.81%) Juniper
2 5 (23.81%) LogLogic
2 5 (23.81%) Palo Alto
2 5 (23.81%) Riverbed
2 5 (23.81%) SolarWinds
2 5 (23.81%) TippingPoint
2 5 (23.81%) Tufin
3 4 (19.05%) Microsoft
3 4 (19.05%) Radianz
3 4 (19.05%) VMware
4 3 (14.29%) Citrix
5 2 (9.52%) ServiceNow
5 2 (9.52%) WatchGuard
Kent
Harvey Nash plc
Salary: £50000 - £70000 per annum + BENEFITS
Posted: Yesterday