The table below looks at the statistics for Service Management skills in IT jobs advertised for the Kent region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Service Management
Rank 76 74 61
Rank change year-on-year
-2 -13
Permanent jobs citing Service Management 22 21 17
As % of all permanent IT jobs located in Kent 2.14% 1.90% 2.04%
As % of the Processes & Methodologies category 2.55% 2.53% 2.69%
Number of salaries quoted 18 16 15
Average salary £43,750 £55,000 £52,500
Average salary % change year-on-year
-20.45% +4.76%
90% offered a salary of more than £30,000 £47,500 £39,000
10% offered a salary of more than £63,000 £100,000 £62,500
UK excluding London average salary £42,500 £44,000 £42,000
% change year-on-year
-3.40% +4.76%
Service Management
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Kent region.

Processes & Methodologies Category
Kent
Permanent IT job ads with a match in the
Processes & Methodologies category
864 831 631
As % of all permanent IT jobs located in Kent 83.88% 75.27% 75.84%
Number of salaries quoted 733 712 570
Average salary £42,000 £43,500 £42,500
Average salary % change year-on-year
-3.44% +2.35%
90% offered a salary of more than £30,000 £28,500 £31,500
10% offered a salary of more than £55,000 £57,500 £67,500
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Service Management
Jobs Demand Trend in Kent

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Kent region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Kent

Service Management
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Kent region.

Service Management Salary Trend in Kent

Service Management
Salary Histogram in Kent

This chart provides a salary histogram for IT jobs citing Service Management across the Kent region over the 3 months to 22 August 2014.

Service Management Salary Histogram in Kent

Service Management
Job Locations in Kent

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Kent region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Folkestone -1 10 £30,000 -45.45% 2
Tunbridge Wells +21 2 £70,000 -
Dover - 1 £60,000 -
Sandwich - 1 £60,000 -
Service Management
South East

Service Management
Top 30 Related IT Skills in Kent

For the 6 months to 22 August 2014, IT jobs across the Kent region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 51 (92.73%) ITIL
2 21 (38.18%) Firewall
3 19 (34.55%) Service Delivery
3 19 (34.55%) Cisco
4 16 (29.09%) Finance
4 16 (29.09%) Stakeholder Management
5 15 (27.27%) Change Management
5 15 (27.27%) Microsoft
5 15 (27.27%) SLA
5 15 (27.27%) Windows
5 15 (27.27%) Degree
6 14 (25.45%) LAN
6 14 (25.45%) WAN
6 14 (25.45%) Active Directory
7 13 (23.64%) MS Office
7 13 (23.64%) Problem Management
8 12 (21.82%) Release Management
8 12 (21.82%) MS Exchange
8 12 (21.82%) Cisco Certification
8 12 (21.82%) IP Telephony
8 12 (21.82%) Supplier Management
9 9 (16.36%) Local Government
9 9 (16.36%) DNS
9 9 (16.36%) Project Management
9 9 (16.36%) Cisco IPT
9 9 (16.36%) Exchange Server 2003
10 8 (14.55%) Load Balancing
10 8 (14.55%) Continuous Improvement
10 8 (14.55%) Infrastructure Management
10 8 (14.55%) ITSM

Service Management
Top Related IT Skills in Kent by Category

For the 6 months to 22 August 2014, IT jobs across the Kent region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 12 (21.82%) MS Exchange
2 9 (16.36%) Exchange Server 2003
3 4 (7.27%) Apache
4 2 (3.64%) nginx
4 2 (3.64%) CMS
4 2 (3.64%) Oracle Workflow
5 1 (1.82%) Tomcat
5 1 (1.82%) WebSphere
Applications
1 13 (23.64%) MS Office
2 6 (10.91%) MS Excel
3 1 (1.82%) MS PowerPoint
Business Applications
1 5 (9.09%) RMDS
Communications & Networking
1 21 (38.18%) Firewall
2 14 (25.45%) LAN
2 14 (25.45%) WAN
3 12 (21.82%) IP Telephony
4 9 (16.36%) DNS
4 9 (16.36%) Cisco IPT
5 6 (10.91%) F5 BIG-IP LTM
5 6 (10.91%) F5 BIG-IP GTM
5 6 (10.91%) TCP/IP
6 5 (9.09%) DHCP
6 5 (9.09%) Multicast
6 5 (9.09%) Wireshark
7 4 (7.27%) Internet
8 2 (3.64%) iSCSI
8 2 (3.64%) HTTP
8 2 (3.64%) SMTP
8 2 (3.64%) VRRP
8 2 (3.64%) MPLS
8 2 (3.64%) SAN
8 2 (3.64%) SSL
Database & Business Intelligence
1 5 (9.09%) SQL Server
2 2 (3.64%) MySQL
3 1 (1.82%) Crystal Reports
General
1 16 (29.09%) Finance
2 9 (16.36%) Local Government
3 1 (1.82%) Telecoms
Job Titles
1 15 (27.27%) Service Manager
2 8 (14.55%) Junior Service Manager
2 8 (14.55%) Junior
3 7 (12.73%) Infrastructure Manager
4 5 (9.09%) Delivery Manager
4 5 (9.09%) Network Manager
5 4 (7.27%) Applications Manager
5 4 (7.27%) Consultant
6 3 (5.45%) Service Analyst
6 3 (5.45%) Operations Manager
6 3 (5.45%) Service Desk Analyst
6 3 (5.45%) Transition Manager
6 3 (5.45%) Analyst
6 3 (5.45%) Head of Infrastructure
6 3 (5.45%) Head of Service Management
6 3 (5.45%) Service Transition Manager
6 3 (5.45%) Network Infrastructure Manager
7 2 (3.64%) IT Operations Manager
7 2 (3.64%) Project Manager
7 2 (3.64%) Firewall Consultant
Libraries, Frameworks & Software Standards
1 5 (9.09%) Rendezvous
1 5 (9.09%) .NET
2 2 (3.64%) Memcached
3 1 (1.82%) XML Messaging
3 1 (1.82%) XML
Miscellaneous
1 6 (10.91%) Management Information System
2 3 (5.45%) Open Source
3 2 (3.64%) Enterprise Software
3 2 (3.64%) Mainframe
3 2 (3.64%) Tandem
4 1 (1.82%) Mathematics
Operating Systems
1 15 (27.27%) Windows
2 4 (7.27%) UNIX
3 2 (3.64%) SELinux
3 2 (3.64%) CentOS
3 2 (3.64%) Linux
3 2 (3.64%) FreeBSD
3 2 (3.64%) Ubuntu
3 2 (3.64%) Debian
3 2 (3.64%) OpenBSD
Processes & Methodologies
1 51 (92.73%) ITIL
2 19 (34.55%) Service Delivery
3 16 (29.09%) Stakeholder Management
4 15 (27.27%) Change Management
5 13 (23.64%) Problem Management
6 12 (21.82%) Release Management
6 12 (21.82%) Supplier Management
7 9 (16.36%) Project Management
8 8 (14.55%) Load Balancing
8 8 (14.55%) Continuous Improvement
8 8 (14.55%) Infrastructure Management
8 8 (14.55%) ITSM
9 7 (12.73%) Configuration Management
9 7 (12.73%) PRINCE2
10 6 (10.91%) Network Architecture
11 5 (9.09%) Process Management
11 5 (9.09%) Incident Management
11 5 (9.09%) Dependency Management
12 4 (7.27%) PRINCE
13 3 (5.45%) Risk Management
Programming Languages
1 5 (9.09%) Java
2 2 (3.64%) C
2 2 (3.64%) PHP
Qualifications
1 15 (27.27%) Degree
2 12 (21.82%) Cisco Certification
3 7 (12.73%) SC Cleared
3 7 (12.73%) Security Cleared
4 4 (7.27%) ITIL Certification
4 4 (7.27%) Citrix Certification
5 3 (5.45%) MCITP
5 3 (5.45%) CISSP
5 3 (5.45%) Microsoft Certification
6 2 (3.64%) PRINCE2 Practitioner
6 2 (3.64%) CITP
7 1 (1.82%) CISA
7 1 (1.82%) CISM
7 1 (1.82%) EXIN
7 1 (1.82%) ISEB
7 1 (1.82%) PRINCE2 Certification
7 1 (1.82%) MCSE
7 1 (1.82%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 15 (27.27%) SLA
2 4 (7.27%) ISO 9000
3 1 (1.82%) ISO/IEC 27001
System Software
1 14 (25.45%) Active Directory
2 2 (3.64%) VMware ESXi
2 2 (3.64%) KVM
2 2 (3.64%) VMware Infrastructure
2 2 (3.64%) Squid
Systems Management
1 2 (3.64%) HAProxy
Vendors
1 19 (34.55%) Cisco
2 15 (27.27%) Microsoft
3 7 (12.73%) Juniper
4 6 (10.91%) TippingPoint
4 6 (10.91%) SolarWinds
4 6 (10.91%) Tufin
4 6 (10.91%) LogLogic
4 6 (10.91%) F5
4 6 (10.91%) CheckPoint
4 6 (10.91%) Blue Coat
5 5 (9.09%) TIBCO
5 5 (9.09%) Bloomberg
5 5 (9.09%) Radianz
5 5 (9.09%) Tradeweb
5 5 (9.09%) NetScout
6 4 (7.27%) Citrix
6 4 (7.27%) Dell
7 3 (5.45%) Oracle
8 2 (3.64%) BMC
8 2 (3.64%) Red Hat
Folkestone, Kent
Eden Lea Consultants
Salary: From £45,000 to £55,000 per annum + benefits
Posted: 7 hours ago
Kent
Claremont Consulting Limited
Salary: £60000.00 - £80000.00 per annum + Many benefits
Posted: 2 days ago
Folkestone, Kent
Connectus
Salary: £40000 - £55000 per annum
Posted: 3 days ago