The table below looks at the statistics for Service Management skills in IT jobs advertised for the Kent region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 17 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Sep 2014
Same period 2013 Same period 2012
Service Management
Rank 63 71 70
Rank change year-on-year
+8 -1
Permanent jobs citing Service Management 31 24 10
As % of all permanent IT jobs located in Kent 3.23% 2.24% 1.25%
As % of the Processes & Methodologies category 3.88% 2.80% 1.57%
Number of salaries quoted 28 17 10
Average salary £56,250 £55,000 £53,750
Average salary % change year-on-year
+2.27% +2.32%
90% offered a salary of more than £30,000 £38,100 £27,550
10% offered a salary of more than £70,000 £100,000 £62,500
UK excluding London average salary £42,500 £45,000 £41,500
% change year-on-year
-5.55% +8.43%
Service Management
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Kent region.

Processes & Methodologies Category
Kent
Permanent IT job ads with a match in the
Processes & Methodologies category
798 857 638
As % of all permanent IT jobs located in Kent 83.21% 80.09% 79.55%
Number of salaries quoted 661 736 571
Average salary £41,000 £45,000 £42,500
Average salary % change year-on-year
-8.88% +5.88%
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £60,000 £60,000 £67,500
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Management
Jobs Demand Trend in Kent

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Kent region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Kent

Service Management
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Kent region.

Service Management Salary Trend in Kent

Service Management
Salary Histogram in Kent

This chart provides a salary histogram for IT jobs citing Service Management across the Kent region over the 3 months to 17 September 2014.

Service Management Salary Histogram in Kent

Service Management
Job Locations in Kent

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Kent region over the 3 months to 17 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Folkestone +2 10 £30,000 -45.45%
Tunbridge Wells +30 4 £65,000 - 3
Dover - 1 £65,000 - 1
Sandwich - 1 £60,000 -
Service Management
South East

Service Management
Top 30 Related IT Skills in Kent

For the 6 months to 17 September 2014, IT jobs across the Kent region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 53 (91.38%) ITIL
2 21 (36.21%) Windows
2 21 (36.21%) LAN
2 21 (36.21%) WAN
2 21 (36.21%) Cisco
2 21 (36.21%) Firewall
2 21 (36.21%) Stakeholder Management
3 19 (32.76%) Microsoft
4 17 (29.31%) Service Delivery
5 16 (27.59%) MS Office
6 15 (25.86%) MS Exchange
6 15 (25.86%) Active Directory
6 15 (25.86%) Cisco Certification
6 15 (25.86%) Finance
6 15 (25.86%) IP Telephony
6 15 (25.86%) Supplier Management
6 15 (25.86%) Release Management
7 14 (24.14%) SLA
7 14 (24.14%) Project Management
8 13 (22.41%) Degree
9 12 (20.69%) PRINCE2
9 12 (20.69%) MS Excel
10 11 (18.97%) Problem Management
11 10 (17.24%) Change Management
11 10 (17.24%) Local Government
12 8 (13.79%) UNIX
12 8 (13.79%) ITSM
12 8 (13.79%) Continuous Improvement
12 8 (13.79%) Infrastructure Management
12 8 (13.79%) People Management

Service Management
Top Related IT Skills in Kent by Category

For the 6 months to 17 September 2014, IT jobs across the Kent region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 15 (25.86%) MS Exchange
2 7 (12.07%) Exchange Server 2003
3 4 (6.90%) Apache
4 2 (3.45%) Oracle Workflow
4 2 (3.45%) nginx
5 1 (1.72%) WebSphere
5 1 (1.72%) Tomcat
Applications
1 16 (27.59%) MS Office
2 12 (20.69%) MS Excel
3 1 (1.72%) MS PowerPoint
Business Applications
1 2 (3.45%) RMDS
2 1 (1.72%) SAP Oil and Gas
Cloud Services
1 1 (1.72%) IaaS
Communications & Networking
1 21 (36.21%) WAN
1 21 (36.21%) LAN
1 21 (36.21%) Firewall
2 15 (25.86%) IP Telephony
3 7 (12.07%) Cisco IPT
3 7 (12.07%) DNS
4 5 (8.62%) Internet
5 3 (5.17%) MPLS
5 3 (5.17%) TCP/IP
5 3 (5.17%) F5 BIG-IP LTM
5 3 (5.17%) F5 BIG-IP GTM
6 2 (3.45%) Multicast
6 2 (3.45%) iSCSI
6 2 (3.45%) VRRP
6 2 (3.45%) Wireshark
6 2 (3.45%) VLAN
6 2 (3.45%) IPsec
6 2 (3.45%) ADSL
6 2 (3.45%) SAN
6 2 (3.45%) VoIP
Database & Business Intelligence
1 5 (8.62%) SQL Server
2 2 (3.45%) Crystal Reports
2 2 (3.45%) MySQL
General
1 15 (25.86%) Finance
2 10 (17.24%) Local Government
3 3 (5.17%) Telecoms
4 1 (1.72%) Electronics
4 1 (1.72%) Legal
4 1 (1.72%) Manufacturing
4 1 (1.72%) Marketing
Job Titles
1 15 (25.86%) Service Manager
2 8 (13.79%) Junior
2 8 (13.79%) Junior Service Manager
3 7 (12.07%) Head of Infrastructure
3 7 (12.07%) Infrastructure Manager
4 6 (10.34%) Delivery Manager
4 6 (10.34%) Network Manager
4 6 (10.34%) Project Manager
5 4 (6.90%) Applications Manager
6 3 (5.17%) Release Manager
6 3 (5.17%) IT Project Manager
6 3 (5.17%) Consultant
6 3 (5.17%) Operations Manager
6 3 (5.17%) Network Infrastructure Manager
6 3 (5.17%) Head of Service Management
7 2 (3.45%) Service Transition Manager
7 2 (3.45%) IT Operations Manager
7 2 (3.45%) Transition Manager
7 2 (3.45%) Services Delivery Manager
7 2 (3.45%) Technical Consultant
Libraries, Frameworks & Software Standards
1 5 (8.62%) .NET
2 2 (3.45%) Rendezvous
2 2 (3.45%) Memcached
3 1 (1.72%) XML Messaging
3 1 (1.72%) XML
Miscellaneous
1 6 (10.34%) Management Information System
2 3 (5.17%) Open Source
2 3 (5.17%) Social Media
3 2 (3.45%) Enterprise Software
3 2 (3.45%) Tandem
3 2 (3.45%) Mathematics
3 2 (3.45%) Mainframe
4 1 (1.72%) DTV
4 1 (1.72%) Analytical Skills
Operating Systems
1 21 (36.21%) Windows
2 8 (13.79%) UNIX
3 3 (5.17%) Linux
4 2 (3.45%) FreeBSD
4 2 (3.45%) Debian
4 2 (3.45%) OpenBSD
4 2 (3.45%) Ubuntu
4 2 (3.45%) CentOS
4 2 (3.45%) SELinux
Processes & Methodologies
1 53 (91.38%) ITIL
2 21 (36.21%) Stakeholder Management
3 17 (29.31%) Service Delivery
4 15 (25.86%) Supplier Management
4 15 (25.86%) Release Management
5 14 (24.14%) Project Management
6 12 (20.69%) PRINCE2
7 11 (18.97%) Problem Management
8 10 (17.24%) Change Management
9 8 (13.79%) ITSM
9 8 (13.79%) Continuous Improvement
9 8 (13.79%) Infrastructure Management
9 8 (13.79%) People Management
10 7 (12.07%) Configuration Management
10 7 (12.07%) PRINCE
11 6 (10.34%) Dependency Management
12 5 (8.62%) Line Management
12 5 (8.62%) Load Balancing
13 4 (6.90%) Resource Management
13 4 (6.90%) Programme Management
Programming Languages
1 5 (8.62%) Java
2 3 (5.17%) C
3 2 (3.45%) PHP
Qualifications
1 15 (25.86%) Cisco Certification
2 13 (22.41%) Degree
3 7 (12.07%) SC Cleared
3 7 (12.07%) Security Cleared
4 4 (6.90%) Citrix Certification
5 3 (5.17%) CISSP
5 3 (5.17%) Microsoft Certification
5 3 (5.17%) ITIL Certification
5 3 (5.17%) PRINCE2 Practitioner
5 3 (5.17%) MCITP
6 2 (3.45%) CITP
7 1 (1.72%) EXIN
7 1 (1.72%) ITIL Foundation Certificate
7 1 (1.72%) CISA
7 1 (1.72%) CISM
7 1 (1.72%) PRINCE2 Certification
7 1 (1.72%) MCSE
7 1 (1.72%) ISEB
Quality Assurance & Compliance
1 14 (24.14%) SLA
2 4 (6.90%) ISO 9000
3 2 (3.45%) ISO/IEC 27001
4 1 (1.72%) PCI DSS
System Software
1 15 (25.86%) Active Directory
2 3 (5.17%) VMware Infrastructure
3 2 (3.45%) Squid
3 2 (3.45%) VMware ESXi
3 2 (3.45%) KVM
4 1 (1.72%) Hyper-V
Systems Management
1 2 (3.45%) HAProxy
Vendors
1 21 (36.21%) Cisco
2 19 (32.76%) Microsoft
3 6 (10.34%) VMware
4 4 (6.90%) Dell
4 4 (6.90%) Citrix
4 4 (6.90%) Juniper
4 4 (6.90%) SolarWinds
5 3 (5.17%) Tufin
5 3 (5.17%) F5
5 3 (5.17%) LogLogic
5 3 (5.17%) CheckPoint
5 3 (5.17%) Blue Coat
5 3 (5.17%) Oracle
5 3 (5.17%) TippingPoint
6 2 (3.45%) Tradeweb
6 2 (3.45%) FrontRange
6 2 (3.45%) TIBCO
6 2 (3.45%) Bloomberg
6 2 (3.45%) Radianz
6 2 (3.45%) BMC
Tunbridge Wells, Kent
Resource Management
Salary: £55000 - £70000 per annum + Great Benefits
Posted: Yesterday
Tunbridge Wells, Kent
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Salary: £60000.00 - £80000.00 per annum + Many benefits
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Salary: £60000 - £70000 per annum + Benefits
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Tonbridge
Interquest - ITQ Financial - Tunbridge Wells
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