The table below looks at the statistics for Service Management skills in IT jobs advertised for the Kent region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 3 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Aug 2015
Same period 2014 Same period 2013
Service Management
Rank 68 81 79
Rank change year-on-year
+13 -2
Permanent jobs citing Service Management 32 20 17
As % of all permanent IT jobs located in Kent 2.94% 1.81% 1.60%
As % of the Processes & Methodologies category 3.50% 2.12% 2.14%
Number of salaries quoted 29 16 15
Average salary £50,000 £45,000 £55,000
Average salary % change year-on-year
+11.11% -18.18%
90% offered a salary of more than £42,800 £30,000 £47,500
10% offered a salary of more than £70,000 £65,000 £100,000
UK excluding London average salary £45,000 £43,401 £42,500
% change year-on-year
+3.68% +2.11%
Service Management
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Kent region.

Processes & Methodologies Category
Kent
Permanent IT job ads with a match in the
Processes & Methodologies category
913 944 795
As % of all permanent IT jobs located in Kent 83.84% 85.28% 74.93%
Number of salaries quoted 795 811 678
Average salary £42,500 £42,500 £42,500
90% offered a salary of more than £28,000 £30,000 £30,000
10% offered a salary of more than £57,500 £67,500 £57,500
UK excluding London average salary £45,000 £42,500 £41,000
% change year-on-year
+5.88% +3.65%

Service Management
Jobs Demand Trend in Kent

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Kent region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Kent

Service Management
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Kent region.

Service Management Salary Trend in Kent

Service Management
Salary Histogram in Kent

This chart provides a salary histogram for IT jobs citing Service Management across the Kent region over the 3 months to 3 August 2015.

Service Management Salary Histogram in Kent

Service Management
Job Locations in Kent

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Kent region over the 3 months to 3 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tunbridge Wells -18 5 £70,000 - 1
Folkestone -6 4 £47,500 +58.33%
Stansted - 1 - - 1
Service Management
South East

Service Management
Top 30 Related IT Skills in Kent

For the 6 months to 3 August 2015, IT jobs across the Kent region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 37 (80.43%) ITIL
2 25 (54.35%) Finance
3 22 (47.83%) Service Delivery
4 21 (45.65%) PRINCE2
4 21 (45.65%) Project Management
5 19 (41.30%) Incident Management
6 16 (34.78%) Degree
6 16 (34.78%) ITSM
7 14 (30.43%) ITIL V2
8 8 (17.39%) Information Security Management
8 8 (17.39%) Security Management
8 8 (17.39%) Risk Management
8 8 (17.39%) CISM
8 8 (17.39%) Business Continuity
8 8 (17.39%) Information Security
8 8 (17.39%) CISSP
8 8 (17.39%) ISO/IEC 27001
8 8 (17.39%) ISMS
8 8 (17.39%) Data Privacy
9 7 (15.22%) Data Centre
9 7 (15.22%) SOA
9 7 (15.22%) PPP
10 6 (13.04%) Release Management
11 5 (10.87%) Enterprise Architecture
11 5 (10.87%) Analytics
11 5 (10.87%) Data Centre Operations
11 5 (10.87%) SDLC
11 5 (10.87%) Postgraduate
11 5 (10.87%) TOGAF
12 4 (8.70%) Stakeholder Management

Service Management
Top Related IT Skills in Kent by Category

For the 6 months to 3 August 2015, IT jobs across the Kent region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (2.17%) Apache
1 1 (2.17%) Tomcat
1 1 (2.17%) WebSphere
Cloud Services
1 3 (6.52%) Microsoft Azure
1 3 (6.52%) SaaS
2 1 (2.17%) Amazon AWS
Communications & Networking
1 7 (15.22%) PPP
Database & Business Intelligence
1 1 (2.17%) SQL Server
General
1 25 (54.35%) Finance
2 2 (4.35%) Banking
2 2 (4.35%) Local Government
Job Titles
1 23 (50.00%) Service Manager
2 20 (43.48%) Delivery Manager
2 20 (43.48%) Services Delivery Manager
3 13 (28.26%) IT Services Delivery Manager
3 13 (28.26%) IT Services Manager
4 8 (17.39%) Security Manager
4 8 (17.39%) Information Manager
4 8 (17.39%) Information Security Manager
5 5 (10.87%) Head of Architecture
6 3 (6.52%) Team Leader
6 3 (6.52%) Infrastructure Architect
6 3 (6.52%) Infrastructure Team Leader
6 3 (6.52%) Architect
6 3 (6.52%) Analyst
7 2 (4.35%) Infrastructure Analyst
7 2 (4.35%) Operations Manager
7 2 (4.35%) IT Operations Manager
8 1 (2.17%) ScrumMaster
8 1 (2.17%) PRINCE2 Project Manager
8 1 (2.17%) Senior Service Manager
Libraries, Frameworks & Software Standards
1 2 (4.35%) .NET
2 1 (2.17%) ASP.NET
2 1 (2.17%) XML
2 1 (2.17%) XML Messaging
Miscellaneous
1 7 (15.22%) Data Centre
2 4 (8.70%) Analytical Skills
3 2 (4.35%) NHS
4 1 (2.17%) PMI
Operating Systems
1 4 (8.70%) Windows
2 3 (6.52%) Windows Server 2008
2 3 (6.52%) Windows Server 2012
3 1 (2.17%) UNIX
Processes & Methodologies
1 37 (80.43%) ITIL
2 22 (47.83%) Service Delivery
3 21 (45.65%) Project Management
3 21 (45.65%) PRINCE2
4 19 (41.30%) Incident Management
5 16 (34.78%) ITSM
6 14 (30.43%) ITIL V2
7 8 (17.39%) ISMS
7 8 (17.39%) Data Privacy
7 8 (17.39%) Information Security Management
7 8 (17.39%) Security Management
7 8 (17.39%) Risk Management
7 8 (17.39%) Business Continuity
7 8 (17.39%) Information Security
8 7 (15.22%) SOA
9 6 (13.04%) Release Management
10 5 (10.87%) Enterprise Architecture
10 5 (10.87%) Analytics
10 5 (10.87%) Data Centre Operations
10 5 (10.87%) SDLC
Programming Languages
1 1 (2.17%) Java
1 1 (2.17%) SQL
1 1 (2.17%) VB
Qualifications
1 16 (34.78%) Degree
2 8 (17.39%) CISM
2 8 (17.39%) CISSP
3 5 (10.87%) Postgraduate
4 3 (6.52%) PMI Certification
5 2 (4.35%) ITIL Certification
5 2 (4.35%) PMP
Quality Assurance & Compliance
1 8 (17.39%) ISO/IEC 27001
2 3 (6.52%) SLA
3 2 (4.35%) COBIT
3 2 (4.35%) PCI DSS
4 1 (2.17%) ISO 9001
System Software
1 3 (6.52%) Active Directory
1 3 (6.52%) VMware Infrastructure
2 2 (4.35%) XenApp
2 2 (4.35%) XenDesktop
Systems Management
1 2 (4.35%) SCCM
Vendors
1 3 (6.52%) Cisco
1 3 (6.52%) Microsoft
1 3 (6.52%) NetApp
1 3 (6.52%) VMware
2 2 (4.35%) AppSense
2 2 (4.35%) Citrix
2 2 (4.35%) ServiceNow
3 1 (2.17%) Oracle
3 1 (2.17%) BMC
3 1 (2.17%) Pega
Stansted, Essex
Harvey Nash plc
Posted: 3 days ago
Kent
University of Kent
Salary: From £32,277 to £37,394 per annum
Posted: 3 days ago
Kent
Sopra Steria Recruitment
Salary: From £32,000 to £36,000 per annum Flexible Benefits
Posted: 13 days ago
Tunbridge Wells
AXA
Salary: Salary plus package £70k+
Posted: 26 days ago