The table below looks at the statistics for Service Management skills in IT jobs advertised for the Kent region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 28 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Jan 2015
Same period 2014 Same period 2013
Service Management
Rank 97 68 70
Rank change year-on-year
-29 +2
Permanent jobs citing Service Management 8 37 8
As % of all permanent IT jobs located in Kent 0.75% 3.31% 1.12%
As % of the Processes & Methodologies category 0.89% 3.90% 1.59%
Number of salaries quoted 5 34 6
Average salary £70,000 £27,500 £70,000
Average salary % change year-on-year
+154.54% -60.71%
90% offered a salary of more than £45,600 £22,500 £56,250
10% offered a salary of more than £74,500 £52,500 £72,500
UK excluding London average salary £45,000 £42,500 £44,000
% change year-on-year
+5.88% -3.40%
Service Management
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Kent region.

Processes & Methodologies Category
Kent
Permanent IT job ads with a match in the
Processes & Methodologies category
896 949 503
As % of all permanent IT jobs located in Kent 84.37% 84.96% 70.25%
Number of salaries quoted 796 812 445
Average salary £45,000 £44,000 £42,500
Average salary % change year-on-year
+2.27% +3.52%
90% offered a salary of more than £32,500 £30,600 £30,000
10% offered a salary of more than £59,598 £57,500 £60,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in Kent

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Kent region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Kent

Service Management
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Kent region.

Service Management Salary Trend in Kent

Service Management
Salary Histogram in Kent

This chart provides a salary histogram for IT jobs citing Service Management across the Kent region over the 3 months to 28 January 2015.

Service Management Salary Histogram in Kent

Service Management
Job Locations in Kent

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Kent region over the 3 months to 28 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tunbridge Wells +2 2 £70,000 +154.54% 1
Tonbridge - 1 £77,500 - 1
Service Management
South East

Service Management
Top 30 Related IT Skills in Kent

For the 6 months to 28 January 2015, IT jobs across the Kent region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 32 (76.19%) ITIL
2 18 (42.86%) Finance
3 17 (40.48%) Stakeholder Management
3 17 (40.48%) Firewall
4 14 (33.33%) LAN
4 14 (33.33%) WAN
5 13 (30.95%) Windows
6 12 (28.57%) Microsoft
6 12 (28.57%) Change Management
7 11 (26.19%) Cisco
7 11 (26.19%) PRINCE2
7 11 (26.19%) MS Excel
7 11 (26.19%) Service Delivery
8 10 (23.81%) SLA
8 10 (23.81%) Project Management
9 9 (21.43%) MS Office
9 9 (21.43%) Release Management
10 8 (19.05%) Problem Management
10 8 (19.05%) Supplier Management
10 8 (19.05%) IP Telephony
10 8 (19.05%) MS Exchange
10 8 (19.05%) Active Directory
10 8 (19.05%) Cisco Certification
11 6 (14.29%) Performance Management
11 6 (14.29%) Operations Management
11 6 (14.29%) Incident Management
11 6 (14.29%) UNIX
12 5 (11.90%) DNS
12 5 (11.90%) Resource Management
12 5 (11.90%) Penetration Testing

Service Management
Top Related IT Skills in Kent by Category

For the 6 months to 28 January 2015, IT jobs across the Kent region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 8 (19.05%) MS Exchange
2 1 (2.38%) Oracle Workflow
2 1 (2.38%) Apache
Applications
1 11 (26.19%) MS Excel
2 9 (21.43%) MS Office
3 1 (2.38%) MS PowerPoint
Business Applications
1 1 (2.38%) RMDS
1 1 (2.38%) SAP Oil and Gas
Cloud Services
1 1 (2.38%) IaaS
Communications & Networking
1 17 (40.48%) Firewall
2 14 (33.33%) WAN
2 14 (33.33%) LAN
3 8 (19.05%) IP Telephony
4 5 (11.90%) DNS
5 2 (4.76%) Internet
5 2 (4.76%) MPLS
5 2 (4.76%) VoIP
5 2 (4.76%) ADSL
5 2 (4.76%) TCP/IP
5 2 (4.76%) DHCP
5 2 (4.76%) Ethernet
5 2 (4.76%) F5 BIG-IP LTM
5 2 (4.76%) F5 BIG-IP GTM
6 1 (2.38%) Multicast
6 1 (2.38%) FTP
6 1 (2.38%) SAN
6 1 (2.38%) Wireshark
6 1 (2.38%) Unified Communications
Database & Business Intelligence
1 2 (4.76%) Crystal Reports
General
1 18 (42.86%) Finance
2 4 (9.52%) Local Government
3 3 (7.14%) Telecoms
4 1 (2.38%) Electronics
4 1 (2.38%) Legal
4 1 (2.38%) Manufacturing
4 1 (2.38%) Marketing
Job Titles
1 7 (16.67%) Project Manager
1 7 (16.67%) Operations Manager
1 7 (16.67%) IT Operations Manager
1 7 (16.67%) Head of Infrastructure
2 6 (14.29%) Analyst
3 5 (11.90%) Security Analyst
3 5 (11.90%) Security Operations Analyst
3 5 (11.90%) IT Operations Analyst
3 5 (11.90%) Operations Analyst
4 4 (9.52%) Service Manager
4 4 (9.52%) Senior Project Manager
4 4 (9.52%) Senior Manager
5 3 (7.14%) Release Manager
5 3 (7.14%) IT Project Manager
5 3 (7.14%) Network Manager
5 3 (7.14%) Infrastructure Manager
6 2 (4.76%) Delivery Manager
6 2 (4.76%) Senior Infrastructure Manager
6 2 (4.76%) Senior Infrastructure Project Manager
6 2 (4.76%) Junior Service Manager
Libraries, Frameworks & Software Standards
1 1 (2.38%) Rendezvous
Miscellaneous
1 3 (7.14%) Management Information System
1 3 (7.14%) Social Media
2 2 (4.76%) Mathematics
2 2 (4.76%) NHS
3 1 (2.38%) DTV
3 1 (2.38%) Mainframe
3 1 (2.38%) Tandem
3 1 (2.38%) Analytical Skills
Operating Systems
1 13 (30.95%) Windows
2 6 (14.29%) UNIX
3 1 (2.38%) Linux
3 1 (2.38%) Windows Server 2008
3 1 (2.38%) Windows 7
3 1 (2.38%) Windows Server 2012
Processes & Methodologies
1 32 (76.19%) ITIL
2 17 (40.48%) Stakeholder Management
3 12 (28.57%) Change Management
4 11 (26.19%) PRINCE2
4 11 (26.19%) Service Delivery
5 10 (23.81%) Project Management
6 9 (21.43%) Release Management
7 8 (19.05%) Supplier Management
7 8 (19.05%) Problem Management
8 6 (14.29%) Incident Management
8 6 (14.29%) Operations Management
8 6 (14.29%) Performance Management
9 5 (11.90%) SIEM
9 5 (11.90%) Penetration Testing
9 5 (11.90%) Programme Management
9 5 (11.90%) Dependency Management
9 5 (11.90%) Vulnerability Management
9 5 (11.90%) Resource Management
10 4 (9.52%) Network Monitoring
10 4 (9.52%) ITSM
Programming Languages
1 3 (7.14%) C
2 1 (2.38%) Java
Qualifications
1 8 (19.05%) Cisco Certification
2 4 (9.52%) ITIL Certification
2 4 (9.52%) PRINCE2 Practitioner
3 2 (4.76%) SC Cleared
3 2 (4.76%) Security Cleared
3 2 (4.76%) ITIL Foundation Certificate
3 2 (4.76%) Degree
4 1 (2.38%) CISSP
Quality Assurance & Compliance
1 10 (23.81%) SLA
2 1 (2.38%) ISO/IEC 27001
2 1 (2.38%) PCI DSS
System Software
1 8 (19.05%) Active Directory
2 2 (4.76%) Hyper-V
3 1 (2.38%) Terminal Server
3 1 (2.38%) VMware Infrastructure
Systems Management
1 1 (2.38%) WSUS
Vendors
1 12 (28.57%) Microsoft
2 11 (26.19%) Cisco
3 4 (9.52%) VMware
4 3 (7.14%) Blue Coat
4 3 (7.14%) SolarWinds
4 3 (7.14%) Tufin
4 3 (7.14%) F5
4 3 (7.14%) LogLogic
4 3 (7.14%) Juniper
4 3 (7.14%) CheckPoint
4 3 (7.14%) TippingPoint
5 2 (4.76%) Tradeweb
5 2 (4.76%) TIBCO
5 2 (4.76%) Bloomberg
5 2 (4.76%) Radianz
6 1 (2.38%) SunGard
6 1 (2.38%) HP
6 1 (2.38%) EMC
6 1 (2.38%) NetScout
6 1 (2.38%) Oracle
Tunbridge Wells, Kent
1st Choice Computer Appointments Ltd
Salary: From £60,000 to £80,000 per annum plus bonus, 28dh, pension, life assu
Posted: 20 hours ago
Tonbridge
Interquest - IQ ESM
Salary: £60000 - £60500 per annum
Posted: 22 hours ago