The table below looks at the statistics for Service Management skills in IT contracts advertised for the Leicestershire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 9 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
9 Feb 2016
Same period 2015 Same period 2014
Service Management
Rank 41 27 35
Rank change year-on-year
-14 +8
Contract jobs citing Service Management 3 5 7
As % of all contract IT jobs located in Leicestershire 1.02% 1.84% 2.42%
As % of the Processes & Methodologies category 1.33% 2.72% 3.14%
Number of daily rates quoted 0 4 1
Average daily rate - £425 £475
Average daily rate % change year-on-year
- -10.52%
UK excluding London average daily rate £383 £375 £358
% change year-on-year
+2.00% +4.89%
Number of hourly rates quoted 1 1 0
Average hourly rate £12.00 £10.50 -
Average hourly rate % change year-on-year
+14.28% -
UK excluding London average hourly rate £14.00 £15.00 £16.65
% change year-on-year
-6.66% -9.90%
Service Management
East Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Leicestershire region.

Processes & Methodologies Category
Leicestershire
Contract IT job ads with a match in the
Processes & Methodologies category
226 184 223
As % of all contract IT jobs located in Leicestershire 77.13% 67.65% 77.16%
Number of daily rates quoted 128 124 96
Average daily rate £315 £338 £300
Average daily rate % change year-on-year
-6.66% +12.50%
90% offered a daily rate of more than £250 £175 £120
10% offered a daily rate of more than £450 £550 £445
UK excluding London average daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 16 7 24
Average hourly rate £40.00 £10.50 £27.50
Average hourly rate % change year-on-year
+280.95% -61.81%
90% offered a hourly rate of more than £12.03 £10.44 £11.51
10% offered a hourly rate of more than £42.00 £16.00 £36.00
UK excluding London average hourly rate £40.00 £27.50 £27.50
% change year-on-year
+45.45% -

Service Management
Jobs Demand Trend in Leicestershire

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Leicestershire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Leicestershire

Service Management
Daily Rate Trend in Leicestershire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Leicestershire region.

Service Management Daily Rate Trend in Leicestershire

Service Management
Hourly Rate Trend in Leicestershire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Leicestershire region.

Service Management Hourly Rate Trend in Leicestershire

Service Management
Contract Job Locations in Leicestershire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Leicestershire region over the 3 months to 9 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicester -7 3 - - 1
Service Management
East Midlands

Service Management
Top 30 Related IT Skills in Leicestershire

For the 6 months to 9 February 2016, IT contractor jobs across the Leicestershire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 5 (83.33%) ITIL
2 2 (33.33%) PRINCE2
2 2 (33.33%) Project Management
2 2 (33.33%) ITSM
2 2 (33.33%) Scrum
2 2 (33.33%) Agile Software Development
2 2 (33.33%) COBIT
2 2 (33.33%) JIRA
2 2 (33.33%) Refactoring
2 2 (33.33%) QA
2 2 (33.33%) Velocity
2 2 (33.33%) Kanban
2 2 (33.33%) Continuous Integration
2 2 (33.33%) Continuous Improvement
2 2 (33.33%) User Stories
2 2 (33.33%) Coaching
2 2 (33.33%) JIRA Agile
3 1 (16.67%) Windows Server
3 1 (16.67%) Software Deployment
3 1 (16.67%) IBM Mainframe
3 1 (16.67%) SC Cleared
3 1 (16.67%) Security Cleared
3 1 (16.67%) Windows Server 2008
3 1 (16.67%) Windows 7
3 1 (16.67%) ITIL V2
3 1 (16.67%) Portfolio Management
3 1 (16.67%) Finance
3 1 (16.67%) Stakeholder Management
3 1 (16.67%) Mainframe
3 1 (16.67%) Change Management

Service Management
Top Related IT Skills in Leicestershire by Category

For the 6 months to 9 February 2016, IT contractor jobs across the Leicestershire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Applications
1 1 (16.67%) MS Office
Database & Business Intelligence
1 1 (16.67%) DB2
Development Applications
1 2 (33.33%) JIRA
1 2 (33.33%) JIRA Agile
General
1 1 (16.67%) Finance
Job Titles
1 2 (33.33%) Agile Delivery Manager
1 2 (33.33%) Analyst
1 2 (33.33%) Delivery Manager
1 2 (33.33%) Service Manager
2 1 (16.67%) 1st Line Service Desk Analyst
2 1 (16.67%) 1st Line Support
2 1 (16.67%) 1st Line Support Analyst
2 1 (16.67%) First Line Help Desk Analyst
2 1 (16.67%) First Line Help Desk Support
2 1 (16.67%) Help Desk Analyst
2 1 (16.67%) Help Desk Support
2 1 (16.67%) Help Desk Support Analyst
2 1 (16.67%) Service Analyst
2 1 (16.67%) Service Desk Analyst
2 1 (16.67%) Service Desk Support
2 1 (16.67%) Service Desk Support Analyst
2 1 (16.67%) Service Operations Manager
2 1 (16.67%) Service Support Manager
2 1 (16.67%) Software Analyst
2 1 (16.67%) Support Analyst
Libraries, Frameworks & Software Standards
1 2 (33.33%) Velocity
2 1 (16.67%) Middleware
Miscellaneous
1 1 (16.67%) IBM Mainframe
1 1 (16.67%) Mainframe
Operating Systems
1 1 (16.67%) Linux
1 1 (16.67%) Windows
1 1 (16.67%) Windows 7
1 1 (16.67%) Windows Server
1 1 (16.67%) Windows Server 2008
Processes & Methodologies
1 5 (83.33%) ITIL
2 2 (33.33%) Agile Software Development
2 2 (33.33%) Coaching
2 2 (33.33%) Continuous Improvement
2 2 (33.33%) Continuous Integration
2 2 (33.33%) ITSM
2 2 (33.33%) Kanban
2 2 (33.33%) PRINCE2
2 2 (33.33%) Project Management
2 2 (33.33%) Refactoring
2 2 (33.33%) Scrum
2 2 (33.33%) User Stories
3 1 (16.67%) Change Management
3 1 (16.67%) ITIL V2
3 1 (16.67%) Portfolio Management
3 1 (16.67%) Software Deployment
3 1 (16.67%) Stakeholder Management
Programming Languages
1 1 (16.67%) Java
1 1 (16.67%) SQL
Qualifications
1 1 (16.67%) ITIL Certification
1 1 (16.67%) SC Cleared
1 1 (16.67%) Security Cleared
Quality Assurance & Compliance
1 2 (33.33%) COBIT
1 2 (33.33%) QA
Vendors
1 1 (16.67%) IBM
1 1 (16.67%) Microsoft