The first table below looks at the demand for Service Management skills in IT contracts advertised for the Leicestershire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 1 August 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Leicestershire region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 Aug 2014
Same period 2013 Same period 2012
Service Management
Rank 38 33 16
Rank change year-on-year
-5 -17
Contract jobs citing Service Management 4 6 17
As % of all contract IT jobs located in Leicestershire 1.28% 2.35% 6.77%
As % of the Processes & Methodologies category 2.04% 3.09% 9.29%
Number of daily rates quoted 0 5 9
Average daily rate
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of your Daily Rate
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- £413 £320
Average daily rate % change year-on-year
- +28.90%
UK excluding London average daily rate £350 £350 £353
% change year-on-year
- -0.70%
Number of hourly rates quoted 0 0 3
Average hourly rate - - £11.00
UK excluding London average hourly rate £15.00 £13.35 £16.00
% change year-on-year
+12.35% -16.56%
Processes & Methodologies Category
Leicestershire
Contract IT job ads with a match in the
Processes & Methodologies category
196 194 183
As % of all contract IT jobs located in Leicestershire 62.82% 76.08% 72.91%
Number of daily rates quoted 92 93 58
Average daily rate £350 £363 £313
Average daily rate % change year-on-year
-3.44% +16.00%
90% offered a daily rate of more than £225 £125 £196
10% offered a daily rate of more than £450 £472 £400
UK excluding London average daily rate £375 £375 £363
% change year-on-year
- +3.44%
Number of hourly rates quoted 25 12 18
Average hourly rate £20.00 £31.50 £39.00
Average hourly rate % change year-on-year
-36.50% -19.23%
90% offered a hourly rate of more than £10.50 £9.55 £11.00
10% offered a hourly rate of more than £37.50 £37.50 £45.00
UK excluding London average hourly rate £25.00 £31.00 £31.00
% change year-on-year
-19.35% -
Service Management
East Midlands

Service Management
Jobs Demand Trend in Leicestershire

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Leicestershire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Leicestershire

Service Management
Daily Rate Trend in Leicestershire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Leicestershire region.

Service Management Daily Rate Trend in Leicestershire

Service Management
Hourly Rate Trend in Leicestershire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Leicestershire region.

Service Management Hourly Rate Trend in Leicestershire

Service Management
Contract Job Locations in Leicestershire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Leicestershire region over the 3 months to 1 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicester -4 4 - -
Loughborough - - - -
Service Management
East Midlands

Service Management
Top 24 Related IT Skills in Leicestershire

For the 6 months to 1 August 2014, IT contractor jobs across the Leicestershire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 4 (44.44%) ITSM
2 3 (33.33%) Change Management
2 3 (33.33%) ITIL
3 2 (22.22%) SLA
3 2 (22.22%) Process Management
3 2 (22.22%) Service Delivery
3 2 (22.22%) Management Information System
3 2 (22.22%) Finance
3 2 (22.22%) Statistics
3 2 (22.22%) SC Cleared
3 2 (22.22%) Security Cleared
3 2 (22.22%) Continuous Improvement
3 2 (22.22%) Process Improvement
3 2 (22.22%) Service Desk Management
4 1 (11.11%) SCSM
4 1 (11.11%) Data Quality
4 1 (11.11%) Portfolio Management
4 1 (11.11%) Problem Management
4 1 (11.11%) Northgate
4 1 (11.11%) Incident Management
4 1 (11.11%) Oracle
4 1 (11.11%) Microsoft
4 1 (11.11%) Agresso
4 1 (11.11%) ERP

Service Management
Top Related IT Skills in Leicestershire by Category

For the 6 months to 1 August 2014, IT contractor jobs across the Leicestershire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Business Applications
1 1 (11.11%) Agresso
General
1 2 (22.22%) Finance
Job Titles
1 4 (44.44%) Service Manager
2 2 (22.22%) Consultant
2 2 (22.22%) Service Level Manager
3 1 (11.11%) Systems Manager
3 1 (11.11%) Support Manager
3 1 (11.11%) Oracle Trainer
3 1 (11.11%) Applications Manager
3 1 (11.11%) Trainer
3 1 (11.11%) Systems Engineer
3 1 (11.11%) Applications Support
Miscellaneous
1 2 (22.22%) Management Information System
1 2 (22.22%) Statistics
Processes & Methodologies
1 4 (44.44%) ITSM
2 3 (33.33%) Change Management
2 3 (33.33%) ITIL
3 2 (22.22%) Process Management
3 2 (22.22%) Service Delivery
3 2 (22.22%) Continuous Improvement
3 2 (22.22%) Process Improvement
3 2 (22.22%) Service Desk Management
4 1 (11.11%) Portfolio Management
4 1 (11.11%) Problem Management
4 1 (11.11%) Incident Management
4 1 (11.11%) ERP
Qualifications
1 2 (22.22%) SC Cleared
1 2 (22.22%) Security Cleared
Quality Assurance & Compliance
1 2 (22.22%) SLA
2 1 (11.11%) Data Quality
Systems Management
1 1 (11.11%) SCSM
Vendors
1 1 (11.11%) Northgate
1 1 (11.11%) Oracle
1 1 (11.11%) Microsoft