The table below looks at the statistics for Service Management skills in IT jobs advertised for the Leicestershire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Service Management
Rank 45 81 51
Rank change year-on-year
+36 -30
Permanent jobs citing Service Management 32 14 32
As % of all permanent IT jobs located in Leicestershire 4.56% 1.50% 4.61%
As % of the Processes & Methodologies category 5.96% 1.79% 6.17%
Number of salaries quoted 23 10 28
Average salary £36,000 £70,000 £34,500
Average salary % change year-on-year
-48.57% +102.89%
90% offered a salary of more than £25,686 £35,000 £33,500
10% offered a salary of more than £44,000 £70,000 £45,000
UK excluding London average salary £45,000 £47,500 £42,500
% change year-on-year
-5.26% +11.76%
Service Management
East Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Leicestershire region.

Processes & Methodologies Category
Leicestershire
Permanent IT job ads with a match in the
Processes & Methodologies category
537 784 519
As % of all permanent IT jobs located in Leicestershire 76.50% 84.21% 74.78%
Number of salaries quoted 457 680 456
Average salary £42,500 £40,000 £38,000
Average salary % change year-on-year
+6.25% +5.26%
90% offered a salary of more than £26,500 £30,000 £27,500
10% offered a salary of more than £57,500 £50,000 £60,000
UK excluding London average salary £44,485 £42,500 £40,000
% change year-on-year
+4.66% +6.25%

Service Management
Jobs Demand Trend in Leicestershire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Leicestershire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Leicestershire

Service Management
Salary Trend in Leicestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Leicestershire region.

Service Management Salary Trend in Leicestershire

Service Management
Salary Histogram in Leicestershire

This chart provides a salary histogram for IT jobs citing Service Management across the Leicestershire region over the 3 months to 22 May 2015.

Service Management Salary Histogram in Leicestershire

Service Management
Job Locations in Leicestershire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Leicestershire region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicester +23 20 £29,964 -57.19%
Lutterworth - 3 £37,500 -
Service Management
East Midlands

Service Management
Top 30 Related IT Skills in Leicestershire

For the 6 months to 22 May 2015, IT jobs across the Leicestershire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 63 (86.30%) ITIL
2 37 (50.68%) Finance
3 30 (41.10%) Service Delivery
4 21 (28.77%) Change Management
4 21 (28.77%) People Management
5 20 (27.40%) ITIL Certification
6 19 (26.03%) ITSM
6 19 (26.03%) Stakeholder Engagement
7 15 (20.55%) Continuous Improvement
8 14 (19.18%) Sarbanes-Oxley
9 11 (15.07%) SLA
9 11 (15.07%) Microsoft
10 9 (12.33%) Project Management
10 9 (12.33%) Retail
11 8 (10.96%) ITIL V3
11 8 (10.96%) Analytical Skills
12 6 (8.22%) Degree
12 6 (8.22%) Strategic Planning
12 6 (8.22%) Quality Management
12 6 (8.22%) MS Excel
13 5 (6.85%) Incident Management
14 4 (5.48%) Business Continuity Planning
14 4 (5.48%) Data Management
14 4 (5.48%) Business Continuity
14 4 (5.48%) Time Management
14 4 (5.48%) Lync
14 4 (5.48%) Unified Communications
14 4 (5.48%) Exchange Server 2010
14 4 (5.48%) MS Exchange
14 4 (5.48%) PBX

Service Management
Top Related IT Skills in Leicestershire by Category

For the 6 months to 22 May 2015, IT jobs across the Leicestershire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 4 (5.48%) Lync
1 4 (5.48%) Exchange Server 2010
1 4 (5.48%) MS Exchange
Applications
1 6 (8.22%) MS Excel
2 4 (5.48%) MS Office
Business Applications
1 2 (2.74%) SAP CRM
1 2 (2.74%) SAP ERP
1 2 (2.74%) SAP SD
2 1 (1.37%) Retail-J
Cloud Services
1 2 (2.74%) SaaS
2 1 (1.37%) Microsoft Azure
Communications & Networking
1 4 (5.48%) Unified Communications
1 4 (5.48%) PBX
1 4 (5.48%) VoIP
2 1 (1.37%) SAN
Database & Business Intelligence
1 2 (2.74%) SAP HANA
2 1 (1.37%) SQL Server
2 1 (1.37%) SQL Server 2005
Development Applications
1 2 (2.74%) PowerDesigner
2 1 (1.37%) Visual Studio
2 1 (1.37%) Team Foundation Server
General
1 37 (50.68%) Finance
2 9 (12.33%) Retail
3 3 (4.11%) Back Office
4 2 (2.74%) Games
4 2 (2.74%) Aerospace
4 2 (2.74%) Manufacturing
5 1 (1.37%) French Language
5 1 (1.37%) German Language
5 1 (1.37%) Italian Language
5 1 (1.37%) Spanish Language
Job Titles
1 39 (53.42%) Service Manager
2 23 (31.51%) Analyst
3 14 (19.18%) Change Analyst
3 14 (19.18%) Infrastructure Analyst
4 6 (8.22%) Technical Services Manager
4 6 (8.22%) Technical Manager
5 5 (6.85%) Transition Manager
5 5 (6.85%) Service Transition Manager
5 5 (6.85%) Service Design Manager
6 4 (5.48%) Delivery Manager
6 4 (5.48%) Services Delivery Manager
6 4 (5.48%) Technical Analyst
7 2 (2.74%) SAP Consultant
7 2 (2.74%) Problem Manager
7 2 (2.74%) Incident Manager
7 2 (2.74%) IT Services Manager
7 2 (2.74%) Incident Analyst
7 2 (2.74%) Consultant
7 2 (2.74%) Sales Consultant
7 2 (2.74%) Applications Support
Libraries, Frameworks & Software Standards
1 1 (1.37%) EDI
1 1 (1.37%) ASP.NET
1 1 (1.37%) SOAP
1 1 (1.37%) Web Services
1 1 (1.37%) XML
1 1 (1.37%) HTML
1 1 (1.37%) .NET
1 1 (1.37%) REST
1 1 (1.37%) .NET Framework
Miscellaneous
1 8 (10.96%) Analytical Skills
2 4 (5.48%) Management Information System
3 1 (1.37%) Chip and PIN
3 1 (1.37%) Thin Client
3 1 (1.37%) Mainframe
3 1 (1.37%) Computer Science
3 1 (1.37%) Fat Client
Operating Systems
1 2 (2.74%) Windows Server 2012
1 2 (2.74%) Windows
2 1 (1.37%) Windows Server 2003
2 1 (1.37%) UNIX
2 1 (1.37%) Windows XP
2 1 (1.37%) Windows Server 2008
2 1 (1.37%) Windows 8
Processes & Methodologies
1 63 (86.30%) ITIL
2 30 (41.10%) Service Delivery
3 21 (28.77%) Change Management
3 21 (28.77%) People Management
4 19 (26.03%) ITSM
4 19 (26.03%) Stakeholder Engagement
5 15 (20.55%) Continuous Improvement
6 9 (12.33%) Project Management
7 8 (10.96%) ITIL V3
8 6 (8.22%) Strategic Planning
8 6 (8.22%) Quality Management
9 5 (6.85%) Incident Management
10 4 (5.48%) Business Continuity Planning
10 4 (5.48%) Data Management
10 4 (5.48%) Business Continuity
10 4 (5.48%) Time Management
10 4 (5.48%) Data Security
10 4 (5.48%) BCP
11 3 (4.11%) Problem Management
11 3 (4.11%) Supplier Management
Programming Languages
1 3 (4.11%) SQL
2 2 (2.74%) Java
2 2 (2.74%) PL/SQL
3 1 (1.37%) C
3 1 (1.37%) C#
3 1 (1.37%) VBScript
3 1 (1.37%) VB
Qualifications
1 20 (27.40%) ITIL Certification
2 6 (8.22%) Degree
3 2 (2.74%) SAP Certification
4 1 (1.37%) PRINCE2 Certification
Quality Assurance & Compliance
1 14 (19.18%) Sarbanes-Oxley
2 11 (15.07%) SLA
System Software
1 1 (1.37%) XenApp
1 1 (1.37%) XenDesktop
Vendors
1 11 (15.07%) Microsoft
2 2 (2.74%) Oracle
2 2 (2.74%) SAP
2 2 (2.74%) Salesforce.com
3 1 (1.37%) NetApp
3 1 (1.37%) Retek
3 1 (1.37%) Citrix
Leicestershire
Ciber UK
Salary: Competitive
Posted: 21 days ago