The table below looks at the statistics for Service Management skills in IT jobs advertised for the Leicestershire region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 27 July 2016 with a comparison to the same period over the previous 2 years.

3 months to
27 Jul 2016
Same period 2015 Same period 2014
Service Management
Rank 64 55 79
Rank change year-on-year
-9 +24
Permanent jobs citing Service Management 11 20 13
As % of all permanent IT jobs located in Leicestershire 1.47% 2.80% 1.36%
As % of the Processes & Methodologies category 1.72% 3.23% 1.56%
Number of salaries quoted 10 15 6
Median salary £28,250 £36,000 £43,401
Median salary % change year-on-year
-21.52% -17.05%
90% offered a salary of more than £18,800 £22,200 £36,250
10% offered a salary of more than £43,750 £49,600 £56,700
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year
- +2.27%
Service Management
East Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Leicestershire region.

Processes & Methodologies Category
Leicestershire
Permanent IT job ads with a match in the
Processes & Methodologies category
639 619 834
As % of all permanent IT jobs located in Leicestershire 85.31% 86.69% 87.33%
Number of salaries quoted 544 511 722
Median salary £42,500 £40,000 £40,000
Median salary % change year-on-year
+6.25% -
90% offered a salary of more than £30,000 £26,050 £29,000
10% offered a salary of more than £60,000 £57,500 £55,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Management
Jobs Demand Trend in Leicestershire

The demand trend of job ads across the Leicestershire region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Leicestershire

Service Management
Salary Trend in Leicestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Leicestershire region.

Service Management Salary Trend in Leicestershire

Service Management
Salary Histogram in Leicestershire

This chart provides a salary histogram for IT jobs citing Service Management across the Leicestershire region over the 3 months to 27 July 2016.

Service Management Salary Histogram in Leicestershire

Service Management
Job Locations in Leicestershire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Leicestershire region over the 3 months to 27 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicester -13 5 £28,250 +13.00%
Coalville - 3 £20,000 -
Lutterworth +1 2 £42,500 +13.33%
Loughborough - 1 £19,000 -
Service Management
East Midlands

Service Management
Top 30 Related IT Skills in Leicestershire

For the 6 months to 27 July 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Leicestershire region with a requirement for Service Management.

1 17 (73.91%) ITIL
2 13 (56.52%) Microsoft
3 12 (52.17%) Windows
4 7 (30.43%) PRINCE2
4 7 (30.43%) MS Office
5 6 (26.09%) Degree
6 5 (21.74%) Knowledge Management
6 5 (21.74%) SQL
6 5 (21.74%) SAP
6 5 (21.74%) MS Excel
6 5 (21.74%) Firewall
6 5 (21.74%) Service Delivery
7 4 (17.39%) ITSM
7 4 (17.39%) Management Information System
7 4 (17.39%) CISSP
7 4 (17.39%) Cisco Certification
7 4 (17.39%) Microsoft Certification
7 4 (17.39%) CCNA
7 4 (17.39%) CCDP
7 4 (17.39%) Incident Management
7 4 (17.39%) MCSE
7 4 (17.39%) Retail
7 4 (17.39%) Analytics
7 4 (17.39%) Patch Management
7 4 (17.39%) Data Centre
7 4 (17.39%) Data Centre Operations
8 3 (13.04%) Remote Desktop
8 3 (13.04%) Exchange Server 2010
8 3 (13.04%) Analytical Skills
8 3 (13.04%) MetaTrader

Service Management
Top Related IT Skills in Leicestershire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (13.04%) Exchange Server 2010
1 3 (13.04%) MS Exchange
Applications
1 7 (30.43%) MS Office
2 5 (21.74%) MS Excel
3 3 (13.04%) MS PowerPoint
3 3 (13.04%) MS Project
Business Applications
1 3 (13.04%) MetaTrader
2 1 (4.35%) SAP Oil and Gas
Cloud Services
1 2 (8.70%) Microsoft Azure
Communications & Networking
1 5 (21.74%) Firewall
2 3 (13.04%) Remote Desktop
3 1 (4.35%) DHCP
3 1 (4.35%) DNS
3 1 (4.35%) LAN
3 1 (4.35%) Wireless
3 1 (4.35%) WLAN
Database & Business Intelligence
1 3 (13.04%) BusinessObjects
1 3 (13.04%) BusinessObjects XI
1 3 (13.04%) SAP BI
2 2 (8.70%) SQL Server
2 2 (8.70%) SQL Server 2005
Development Applications
1 2 (8.70%) Visual Studio
2 1 (4.35%) Team Foundation Server
General
1 4 (17.39%) Retail
2 3 (13.04%) Manufacturing
2 3 (13.04%) Telecoms
3 1 (4.35%) Electronics
3 1 (4.35%) Finance
3 1 (4.35%) French Language
3 1 (4.35%) German Language
3 1 (4.35%) Italian Language
3 1 (4.35%) Marketing
3 1 (4.35%) Spanish Language
Job Titles
1 8 (34.78%) Analyst
2 4 (17.39%) Service Analyst
3 3 (13.04%) IT Analyst
3 3 (13.04%) Service Desk Analyst
4 2 (8.70%) 2nd Line Engineer
4 2 (8.70%) Delivery Manager
4 2 (8.70%) Enterprise Architect
4 2 (8.70%) First Line Help Desk Support
4 2 (8.70%) Help Desk Support
4 2 (8.70%) Infrastructure Engineer
4 2 (8.70%) IT Engineer
4 2 (8.70%) IT Infrastructure Engineer
4 2 (8.70%) IT Services Delivery Manager
4 2 (8.70%) IT Services Manager
4 2 (8.70%) Report Analyst
4 2 (8.70%) Senior Infrastructure Engineer
4 2 (8.70%) Senior IT Engineer
4 2 (8.70%) Service Desk Support
4 2 (8.70%) Service Manager
4 2 (8.70%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 3 (13.04%) SAP XI
2 1 (4.35%) .NET
2 1 (4.35%) .NET Framework
2 1 (4.35%) ASP.NET
2 1 (4.35%) REST
2 1 (4.35%) SOAP
2 1 (4.35%) Web Services
2 1 (4.35%) XML
Miscellaneous
1 4 (17.39%) Data Centre
1 4 (17.39%) Management Information System
2 3 (13.04%) Analytical Skills
3 2 (8.70%) Computer Science
3 2 (8.70%) Statistics
3 2 (8.70%) User Experience
3 2 (8.70%) Virtual Team
4 1 (4.35%) Smartphone
Operating Systems
1 12 (52.17%) Windows
2 3 (13.04%) AIX
2 3 (13.04%) Linux
2 3 (13.04%) Red Hat Enterprise Linux
3 2 (8.70%) Windows 7
3 2 (8.70%) Windows Server 2012
4 1 (4.35%) Windows 10
4 1 (4.35%) Windows 8
4 1 (4.35%) Windows Server
4 1 (4.35%) Windows Server 2003
4 1 (4.35%) Windows Server 2008
Processes & Methodologies
1 17 (73.91%) ITIL
2 7 (30.43%) PRINCE2
3 5 (21.74%) Knowledge Management
3 5 (21.74%) Service Delivery
4 4 (17.39%) Analytics
4 4 (17.39%) Data Centre Operations
4 4 (17.39%) Incident Management
4 4 (17.39%) ITSM
4 4 (17.39%) Patch Management
5 3 (13.04%) Business Intelligence
5 3 (13.04%) Change Management
5 3 (13.04%) Data Analysis
5 3 (13.04%) ERP
6 2 (8.70%) Agile Software Development
6 2 (8.70%) BPR
6 2 (8.70%) Continuous Improvement
6 2 (8.70%) ITIL V2
6 2 (8.70%) Line Management
6 2 (8.70%) Project Management
6 2 (8.70%) Stakeholder Management
Programming Languages
1 5 (21.74%) SQL
2 1 (4.35%) C
2 1 (4.35%) C#
2 1 (4.35%) Java
Qualifications
1 6 (26.09%) Degree
2 4 (17.39%) CCDP
2 4 (17.39%) CCNA
2 4 (17.39%) Cisco Certification
2 4 (17.39%) CISSP
2 4 (17.39%) MCSE
2 4 (17.39%) Microsoft Certification
Quality Assurance & Compliance
1 2 (8.70%) SLA
System Software
1 3 (13.04%) VMware Infrastructure
1 3 (13.04%) vSphere
2 1 (4.35%) Active Directory
2 1 (4.35%) Virtual Desktop
2 1 (4.35%) XenApp
2 1 (4.35%) XenDesktop
Systems Management
1 1 (4.35%) SCCM
Vendors
1 13 (56.52%) Microsoft
2 5 (21.74%) SAP
3 3 (13.04%) HP
3 3 (13.04%) Oracle
3 3 (13.04%) Red Hat
3 3 (13.04%) VMware
4 2 (8.70%) LANDesk
4 2 (8.70%) Remedy
4 2 (8.70%) SolarWinds
5 1 (4.35%) Citrix
5 1 (4.35%) IBM
5 1 (4.35%) ServiceNow