The table below looks at the statistics for Service Management skills in IT jobs advertised for the Leicestershire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 4 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Sep 2015
Same period 2014 Same period 2013
Service Management
Rank 55 72 75
Rank change year-on-year
+17 +3
Permanent jobs citing Service Management 16 13 8
As % of all permanent IT jobs located in Leicestershire 2.32% 1.55% 1.16%
As % of the Processes & Methodologies category 2.55% 1.76% 1.44%
Number of salaries quoted 13 7 8
Average salary £42,500 £43,401 £45,000
Average salary % change year-on-year
-2.07% -3.55%
90% offered a salary of more than £23,100 £42,040 £37,200
10% offered a salary of more than £73,000 £43,401 £65,000
UK excluding London average salary £44,000 £42,500 £44,250
% change year-on-year
+3.52% -3.95%
Service Management
East Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Leicestershire region.

Processes & Methodologies Category
Leicestershire
Permanent IT job ads with a match in the
Processes & Methodologies category
628 737 556
As % of all permanent IT jobs located in Leicestershire 91.01% 87.74% 80.70%
Number of salaries quoted 498 630 497
Average salary £40,000 £40,000 £38,000
Average salary % change year-on-year
- +5.26%
90% offered a salary of more than £27,500 £30,000 £28,550
10% offered a salary of more than £54,841 £49,000 £57,500
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

Service Management
Jobs Demand Trend in Leicestershire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Leicestershire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Leicestershire

Service Management
Salary Trend in Leicestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Leicestershire region.

Service Management Salary Trend in Leicestershire

Service Management
Salary Histogram in Leicestershire

This chart provides a salary histogram for IT jobs citing Service Management across the Leicestershire region over the 3 months to 4 September 2015.

Service Management Salary Histogram in Leicestershire

Service Management
Job Locations in Leicestershire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Leicestershire region over the 3 months to 4 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicester +9 15 £42,500 -2.07% 2
Service Management
East Midlands

Service Management
Top 30 Related IT Skills in Leicestershire

For the 6 months to 4 September 2015, IT jobs across the Leicestershire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 36 (73.47%) ITIL
2 21 (42.86%) Service Delivery
3 20 (40.82%) Finance
4 15 (30.61%) Continuous Improvement
4 15 (30.61%) People Management
5 12 (24.49%) ITIL Certification
5 12 (24.49%) Microsoft
6 11 (22.45%) Project Management
7 10 (20.41%) SLA
7 10 (20.41%) Incident Management
8 9 (18.37%) Retail
9 8 (16.33%) Degree
9 8 (16.33%) ITSM
10 7 (14.29%) Analytical Skills
11 6 (12.24%) Problem Management
11 6 (12.24%) Stakeholder Engagement
11 6 (12.24%) Strategic Planning
11 6 (12.24%) Quality Management
11 6 (12.24%) MS Excel
12 5 (10.20%) Change Management
13 4 (8.16%) Management Information System
13 4 (8.16%) MS Office
13 4 (8.16%) Time Management
13 4 (8.16%) ITIL V3
14 3 (6.12%) Windows Server 2012
14 3 (6.12%) Business Continuity Planning
14 3 (6.12%) Data Centre
14 3 (6.12%) Line Management
14 3 (6.12%) Lync
14 3 (6.12%) Unified Communications

Service Management
Top Related IT Skills in Leicestershire by Category

For the 6 months to 4 September 2015, IT jobs across the Leicestershire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 3 (6.12%) MS Exchange
1 3 (6.12%) Lync
1 3 (6.12%) Exchange Server 2010
Applications
1 6 (12.24%) MS Excel
2 4 (8.16%) MS Office
Business Applications
1 2 (4.08%) SAP SD
1 2 (4.08%) SAP CRM
1 2 (4.08%) SAP ERP
Cloud Services
1 2 (4.08%) Microsoft Azure
1 2 (4.08%) SaaS
2 1 (2.04%) IBM SmartCloud
Communications & Networking
1 3 (6.12%) PBX
1 3 (6.12%) VoIP
1 3 (6.12%) Unified Communications
2 2 (4.08%) LAN
2 2 (4.08%) WAN
3 1 (2.04%) SAN
Database & Business Intelligence
1 2 (4.08%) SQL Server
1 2 (4.08%) Oracle Reports
1 2 (4.08%) SQL Server 2005
1 2 (4.08%) SAP HANA
2 1 (2.04%) DB2
Development Applications
1 2 (4.08%) Visual Studio
1 2 (4.08%) PowerDesigner
1 2 (4.08%) Team Foundation Server
General
1 20 (40.82%) Finance
2 9 (18.37%) Retail
3 2 (4.08%) French Language
3 2 (4.08%) German Language
3 2 (4.08%) Italian Language
3 2 (4.08%) Spanish Language
3 2 (4.08%) Aerospace
3 2 (4.08%) Manufacturing
3 2 (4.08%) Games
3 2 (4.08%) Back Office
4 1 (2.04%) Banking
Job Titles
1 23 (46.94%) Service Manager
2 11 (22.45%) Analyst
3 6 (12.24%) Technical Manager
3 6 (12.24%) Technical Services Manager
4 4 (8.16%) Delivery Manager
4 4 (8.16%) Services Delivery Manager
5 3 (6.12%) Technical Analyst
5 3 (6.12%) Graduate
5 3 (6.12%) Incident Manager
6 2 (4.08%) Applications Support Analyst
6 2 (4.08%) Problem Manager
6 2 (4.08%) Incident Analyst
6 2 (4.08%) AWS Developer
6 2 (4.08%) Management Consultant
6 2 (4.08%) Junior
6 2 (4.08%) Developer
6 2 (4.08%) Consultant
6 2 (4.08%) Sales Consultant
6 2 (4.08%) Support Analyst
6 2 (4.08%) Applications Support
Libraries, Frameworks & Software Standards
1 2 (4.08%) .NET
1 2 (4.08%) ASP.NET
1 2 (4.08%) SOAP
1 2 (4.08%) Web Services
1 2 (4.08%) XML
1 2 (4.08%) .NET Framework
1 2 (4.08%) REST
Miscellaneous
1 7 (14.29%) Analytical Skills
2 4 (8.16%) Management Information System
3 3 (6.12%) Computer Science
3 3 (6.12%) Data Centre
4 2 (4.08%) Mainframe
4 2 (4.08%) BYOD
4 2 (4.08%) Chip and PIN
5 1 (2.04%) Thin Client
5 1 (2.04%) Fat Client
5 1 (2.04%) IBM Mainframe
Operating Systems
1 3 (6.12%) Windows
1 3 (6.12%) Windows Server 2012
2 2 (4.08%) UNIX
3 1 (2.04%) AIX
3 1 (2.04%) Windows XP
3 1 (2.04%) Windows Server 2003
3 1 (2.04%) Windows Server 2008
3 1 (2.04%) Windows 8
Processes & Methodologies
1 36 (73.47%) ITIL
2 21 (42.86%) Service Delivery
3 15 (30.61%) Continuous Improvement
3 15 (30.61%) People Management
4 11 (22.45%) Project Management
5 10 (20.41%) Incident Management
6 8 (16.33%) ITSM
7 6 (12.24%) Strategic Planning
7 6 (12.24%) Quality Management
7 6 (12.24%) Problem Management
7 6 (12.24%) Stakeholder Engagement
8 5 (10.20%) Change Management
9 4 (8.16%) ITIL V3
9 4 (8.16%) Time Management
10 3 (6.12%) Business Continuity Planning
10 3 (6.12%) Line Management
10 3 (6.12%) BCP
10 3 (6.12%) Data Management
10 3 (6.12%) Supplier Management
10 3 (6.12%) Data Security
Programming Languages
1 3 (6.12%) SQL
2 2 (4.08%) C
2 2 (4.08%) C#
2 2 (4.08%) Java
3 1 (2.04%) JCL
Qualifications
1 12 (24.49%) ITIL Certification
2 8 (16.33%) Degree
3 2 (4.08%) SAP Certification
4 1 (2.04%) NVQ Level 4
Quality Assurance & Compliance
1 10 (20.41%) SLA
System Software
1 1 (2.04%) XenApp
1 1 (2.04%) XenDesktop
Vendors
1 12 (24.49%) Microsoft
2 3 (6.12%) Oracle
2 3 (6.12%) SAP
3 2 (4.08%) IBM
3 2 (4.08%) Salesforce.com
3 2 (4.08%) Remedy
4 1 (2.04%) Citrix
4 1 (2.04%) NetApp
Leicester
Hays IT - Uk Posting account
Salary: £35000.00 - £40000.00 per annum + Car + Extensive benefits
Posted: 11 days ago
Leicester, Leicestershire
University of Leicester
Salary: Circa £75,000
Posted: 14 days ago