The table below looks at the statistics for Service Management skills in IT jobs advertised for the Leicestershire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
Service Management
Rank 29 83 58
Rank change year-on-year
+54 -25
Permanent jobs citing Service Management 47 6 27
As % of all permanent IT jobs located in Leicestershire 6.49% 0.66% 3.80%
As % of the Processes & Methodologies category 8.08% 0.77% 4.96%
Number of salaries quoted 34 2 21
Average salary £45,000 £52,000 £34,000
Average salary % change year-on-year
-13.46% +52.94%
90% offered a salary of more than £28,428 £37,600 £33,000
10% offered a salary of more than £51,254 £66,400 £49,500
UK excluding London average salary £45,000 £45,000 £45,000
Service Management
East Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Leicestershire region.

Processes & Methodologies Category
Leicestershire
Permanent IT job ads with a match in the
Processes & Methodologies category
582 778 544
As % of all permanent IT jobs located in Leicestershire 80.39% 85.78% 76.51%
Number of salaries quoted 469 636 471
Average salary £40,500 £39,000 £37,500
Average salary % change year-on-year
+3.84% +4.00%
90% offered a salary of more than £28,428 £29,000 £26,500
10% offered a salary of more than £55,000 £46,500 £50,776
UK excluding London average salary £43,275 £42,500 £40,000
% change year-on-year
+1.82% +6.25%

Service Management
Jobs Demand Trend in Leicestershire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Leicestershire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Leicestershire

Service Management
Salary Trend in Leicestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Leicestershire region.

Service Management Salary Trend in Leicestershire

Service Management
Salary Histogram in Leicestershire

This chart provides a salary histogram for IT jobs citing Service Management across the Leicestershire region over the 3 months to 27 March 2015.

Service Management Salary Histogram in Leicestershire

Service Management
Job Locations in Leicestershire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Leicestershire region over the 3 months to 27 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicester +51 35 £41,250 -41.07% 2
Lutterworth - 5 £37,500 - 1
Loughborough 0 4 £51,792 -
Service Management
East Midlands

Service Management
Top 30 Related IT Skills in Leicestershire

For the 6 months to 27 March 2015, IT jobs across the Leicestershire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 54 (85.71%) ITIL
2 30 (47.62%) Service Delivery
3 29 (46.03%) Finance
4 21 (33.33%) ITSM
5 19 (30.16%) Change Management
5 19 (30.16%) ITIL Certification
6 15 (23.81%) Microsoft
6 15 (23.81%) Stakeholder Engagement
7 14 (22.22%) Sarbanes-Oxley
8 13 (20.63%) Analytical Skills
9 12 (19.05%) Continuous Improvement
10 11 (17.46%) People Management
11 9 (14.29%) Management Information System
11 9 (14.29%) MS Office
11 9 (14.29%) MS Excel
12 7 (11.11%) SLA
12 7 (11.11%) ITIL V3
12 7 (11.11%) Degree
13 6 (9.52%) Project Management
13 6 (9.52%) Business Continuity
14 5 (7.94%) E-Commerce
14 5 (7.94%) MS PowerPoint
14 5 (7.94%) Incident Management
15 4 (6.35%) Business Continuity Planning
15 4 (6.35%) Time Management
15 4 (6.35%) Lync
15 4 (6.35%) Unified Communications
15 4 (6.35%) Exchange Server 2010
15 4 (6.35%) MS Exchange
15 4 (6.35%) PBX

Service Management
Top Related IT Skills in Leicestershire by Category

For the 6 months to 27 March 2015, IT jobs across the Leicestershire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 4 (6.35%) MS Exchange
1 4 (6.35%) Lync
1 4 (6.35%) Exchange Server 2010
2 2 (3.17%) NetWeaver
Applications
1 9 (14.29%) MS Office
1 9 (14.29%) MS Excel
2 5 (7.94%) MS PowerPoint
Business Applications
1 1 (1.59%) Retail-J
Communications & Networking
1 4 (6.35%) PBX
1 4 (6.35%) VoIP
1 4 (6.35%) Unified Communications
Database & Business Intelligence
1 2 (3.17%) SQL Server
General
1 29 (46.03%) Finance
2 3 (4.76%) Retail
3 1 (1.59%) Back Office
Job Titles
1 29 (46.03%) Service Manager
2 27 (42.86%) Analyst
3 14 (22.22%) Infrastructure Analyst
3 14 (22.22%) Change Analyst
4 5 (7.94%) Service Analyst
4 5 (7.94%) Transition Manager
4 5 (7.94%) Service Management Analyst
4 5 (7.94%) Service Transition Manager
4 5 (7.94%) Service Design Manager
5 4 (6.35%) Services Delivery Manager
5 4 (6.35%) Delivery Manager
5 4 (6.35%) Technical Analyst
6 3 (4.76%) Technical Services Manager
6 3 (4.76%) Technical Manager
7 2 (3.17%) Applications Support
7 2 (3.17%) Problem Manager
7 2 (3.17%) Incident Analyst
7 2 (3.17%) Incident Manager
8 1 (1.59%) Portfolio Manager
8 1 (1.59%) Performance Manager
Libraries, Frameworks & Software Standards
1 1 (1.59%) HTML
1 1 (1.59%) EDI
Miscellaneous
1 13 (20.63%) Analytical Skills
2 9 (14.29%) Management Information System
3 1 (1.59%) Chip and PIN
3 1 (1.59%) Mainframe
Operating Systems
1 2 (3.17%) Windows
Processes & Methodologies
1 54 (85.71%) ITIL
2 30 (47.62%) Service Delivery
3 21 (33.33%) ITSM
4 19 (30.16%) Change Management
5 15 (23.81%) Stakeholder Engagement
6 12 (19.05%) Continuous Improvement
7 11 (17.46%) People Management
8 7 (11.11%) ITIL V3
9 6 (9.52%) Business Continuity
9 6 (9.52%) Project Management
10 5 (7.94%) E-Commerce
10 5 (7.94%) Incident Management
11 4 (6.35%) Time Management
11 4 (6.35%) Business Continuity Planning
11 4 (6.35%) BCP
11 4 (6.35%) Data Security
11 4 (6.35%) Data Management
12 3 (4.76%) PRINCE2
12 3 (4.76%) Quality Management
12 3 (4.76%) Capacity Management
Programming Languages
1 3 (4.76%) SQL
2 2 (3.17%) PL/SQL
3 1 (1.59%) Java
3 1 (1.59%) VBScript
3 1 (1.59%) VB
Qualifications
1 19 (30.16%) ITIL Certification
2 7 (11.11%) Degree
3 1 (1.59%) PRINCE2 Certification
Quality Assurance & Compliance
1 14 (22.22%) Sarbanes-Oxley
2 7 (11.11%) SLA
Vendors
1 15 (23.81%) Microsoft
2 2 (3.17%) SAP
3 1 (1.59%) Oracle
3 1 (1.59%) Retek
Leicester, Leicestershire
Robert Walters
Salary: £45000 - £50000 per annum
Posted: 3 days ago
Lutterworth, Leicestershire
Harvey Nash plc
Salary: £30000 - £45000 per annum + 11% bonus + car allowance
Posted: 5 days ago