The table below looks at the statistics for Service Management skills in IT jobs advertised for the Leicestershire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 30 June 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jun 2015
Same period 2014 Same period 2013
Service Management
Rank 53 79 58
Rank change year-on-year
+26 -21
Permanent jobs citing Service Management 23 15 25
As % of all permanent IT jobs located in Leicestershire 3.20% 1.51% 3.68%
As % of the Processes & Methodologies category 3.95% 1.78% 4.61%
Number of salaries quoted 18 10 25
Average salary £37,500 £55,000 £42,100
Average salary % change year-on-year
-31.81% +30.64%
90% offered a salary of more than £22,200 £35,000 £33,500
10% offered a salary of more than £48,250 £70,000 £45,000
UK excluding London average salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%
Service Management
East Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Leicestershire region.

Processes & Methodologies Category
Leicestershire
Permanent IT job ads with a match in the
Processes & Methodologies category
583 845 542
As % of all permanent IT jobs located in Leicestershire 81.20% 84.84% 79.71%
Number of salaries quoted 497 725 485
Average salary £42,500 £40,000 £38,000
Average salary % change year-on-year
+6.25% +5.26%
90% offered a salary of more than £26,000 £30,000 £27,500
10% offered a salary of more than £57,500 £50,000 £60,000
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

Service Management
Jobs Demand Trend in Leicestershire

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Leicestershire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Leicestershire

Service Management
Salary Trend in Leicestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Leicestershire region.

Service Management Salary Trend in Leicestershire

Service Management
Salary Histogram in Leicestershire

This chart provides a salary histogram for IT jobs citing Service Management across the Leicestershire region over the 3 months to 30 June 2015.

Service Management Salary Histogram in Leicestershire

Service Management
Job Locations in Leicestershire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Leicestershire region over the 3 months to 30 June 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicester +13 12 £24,500 -65.00%
Lutterworth - 2 £37,500 -
Service Management
East Midlands

Service Management
Top 30 Related IT Skills in Leicestershire

For the 6 months to 30 June 2015, IT jobs across the Leicestershire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 55 (78.57%) ITIL
2 28 (40.00%) Finance
3 24 (34.29%) Service Delivery
4 20 (28.57%) People Management
5 19 (27.14%) ITSM
6 17 (24.29%) Stakeholder Engagement
7 16 (22.86%) Continuous Improvement
8 13 (18.57%) Change Management
8 13 (18.57%) ITIL Certification
8 13 (18.57%) SLA
9 12 (17.14%) Microsoft
10 11 (15.71%) Retail
11 9 (12.86%) Analytical Skills
12 8 (11.43%) ITIL V3
12 8 (11.43%) Project Management
13 7 (10.00%) Degree
14 6 (8.57%) Incident Management
14 6 (8.57%) Strategic Planning
14 6 (8.57%) Sarbanes-Oxley
14 6 (8.57%) Quality Management
14 6 (8.57%) MS Excel
15 5 (7.14%) Management Information System
16 4 (5.71%) Business Continuity Planning
16 4 (5.71%) Supplier Management
16 4 (5.71%) Data Management
16 4 (5.71%) Business Continuity
16 4 (5.71%) Time Management
16 4 (5.71%) Lync
16 4 (5.71%) Unified Communications
16 4 (5.71%) Exchange Server 2010

Service Management
Top Related IT Skills in Leicestershire by Category

For the 6 months to 30 June 2015, IT jobs across the Leicestershire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 4 (5.71%) MS Exchange
1 4 (5.71%) Lync
1 4 (5.71%) Exchange Server 2010
Applications
1 6 (8.57%) MS Excel
2 4 (5.71%) MS Office
Business Applications
1 2 (2.86%) SAP SD
1 2 (2.86%) SAP CRM
1 2 (2.86%) SAP ERP
2 1 (1.43%) Retail-J
Cloud Services
1 2 (2.86%) Microsoft Azure
1 2 (2.86%) SaaS
Communications & Networking
1 4 (5.71%) PBX
1 4 (5.71%) VoIP
1 4 (5.71%) Unified Communications
2 1 (1.43%) SAN
Database & Business Intelligence
1 2 (2.86%) SQL Server
1 2 (2.86%) SQL Server 2005
1 2 (2.86%) SAP HANA
2 1 (1.43%) DB2
Development Applications
1 2 (2.86%) Visual Studio
1 2 (2.86%) PowerDesigner
1 2 (2.86%) Team Foundation Server
General
1 28 (40.00%) Finance
2 11 (15.71%) Retail
3 3 (4.29%) Back Office
4 2 (2.86%) French Language
4 2 (2.86%) German Language
4 2 (2.86%) Italian Language
4 2 (2.86%) Spanish Language
4 2 (2.86%) Aerospace
4 2 (2.86%) Manufacturing
4 2 (2.86%) Games
5 1 (1.43%) Banking
Job Titles
1 38 (54.29%) Service Manager
2 17 (24.29%) Analyst
3 6 (8.57%) Infrastructure Analyst
3 6 (8.57%) Change Analyst
3 6 (8.57%) Technical Manager
3 6 (8.57%) Technical Services Manager
4 5 (7.14%) Transition Manager
4 5 (7.14%) Service Transition Manager
4 5 (7.14%) Service Design Manager
5 4 (5.71%) Delivery Manager
5 4 (5.71%) Services Delivery Manager
5 4 (5.71%) Applications Support
5 4 (5.71%) Technical Analyst
6 3 (4.29%) Support Analyst
6 3 (4.29%) Applications Support Analyst
7 2 (2.86%) Junior Developer
7 2 (2.86%) SAP Consultant
7 2 (2.86%) Problem Manager
7 2 (2.86%) AWS Developer
7 2 (2.86%) Incident Manager
Libraries, Frameworks & Software Standards
1 2 (2.86%) .NET
1 2 (2.86%) ASP.NET
1 2 (2.86%) SOAP
1 2 (2.86%) Web Services
1 2 (2.86%) XML
1 2 (2.86%) .NET Framework
1 2 (2.86%) REST
2 1 (1.43%) HTML
2 1 (1.43%) EDI
Miscellaneous
1 9 (12.86%) Analytical Skills
2 5 (7.14%) Management Information System
3 3 (4.29%) Data Centre
3 3 (4.29%) Chip and PIN
4 2 (2.86%) Computer Science
4 2 (2.86%) Mainframe
5 1 (1.43%) Fat Client
5 1 (1.43%) IBM Mainframe
5 1 (1.43%) Thin Client
Operating Systems
1 3 (4.29%) Windows
1 3 (4.29%) Windows Server 2012
2 2 (2.86%) UNIX
3 1 (1.43%) AIX
3 1 (1.43%) Windows XP
3 1 (1.43%) Windows Server 2003
3 1 (1.43%) Windows Server 2008
3 1 (1.43%) Windows 8
Processes & Methodologies
1 55 (78.57%) ITIL
2 24 (34.29%) Service Delivery
3 20 (28.57%) People Management
4 19 (27.14%) ITSM
5 17 (24.29%) Stakeholder Engagement
6 16 (22.86%) Continuous Improvement
7 13 (18.57%) Change Management
8 8 (11.43%) Project Management
8 8 (11.43%) ITIL V3
9 6 (8.57%) Quality Management
9 6 (8.57%) Strategic Planning
9 6 (8.57%) Incident Management
10 4 (5.71%) Data Security
10 4 (5.71%) Business Continuity
10 4 (5.71%) Data Management
10 4 (5.71%) Supplier Management
10 4 (5.71%) Time Management
10 4 (5.71%) Business Continuity Planning
10 4 (5.71%) BCP
11 3 (4.29%) Line Management
Programming Languages
1 4 (5.71%) SQL
2 3 (4.29%) Java
3 2 (2.86%) PL/SQL
3 2 (2.86%) C
3 2 (2.86%) C#
4 1 (1.43%) VBScript
4 1 (1.43%) VB
4 1 (1.43%) JCL
Qualifications
1 13 (18.57%) ITIL Certification
2 7 (10.00%) Degree
3 2 (2.86%) SAP Certification
4 1 (1.43%) NVQ Level 4
Quality Assurance & Compliance
1 13 (18.57%) SLA
2 6 (8.57%) Sarbanes-Oxley
System Software
1 1 (1.43%) XenApp
1 1 (1.43%) XenDesktop
Vendors
1 12 (17.14%) Microsoft
2 3 (4.29%) SAP
3 2 (2.86%) Salesforce.com
3 2 (2.86%) Oracle
4 1 (1.43%) Remedy
4 1 (1.43%) IBM
4 1 (1.43%) Citrix
4 1 (1.43%) NetApp
4 1 (1.43%) Retek