The table below looks at the statistics for Service Management skills in IT jobs advertised for the Leicestershire region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 5 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
5 May 2016
Same period 2015 Same period 2014
Service Management
Rank 58 47 88
Rank change year-on-year
-11 +41
Permanent jobs citing Service Management 13 35 13
As % of all permanent IT jobs located in Leicestershire 1.95% 4.80% 1.37%
As % of the Processes & Methodologies category 2.33% 5.85% 1.50%
Number of salaries quoted 10 29 8
Median salary £42,500 £37,500 £70,000
Median salary % change year-on-year
+13.33% -46.42%
UK excluding London median salary £42,500 £45,000 £47,500
% change year-on-year
-5.55% -5.26%
Service Management
East Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Leicestershire region.

Processes & Methodologies Category
Leicestershire
Permanent IT job ads with a match in the
Processes & Methodologies category
558 598 866
As % of all permanent IT jobs located in Leicestershire 83.91% 82.03% 91.54%
Number of salaries quoted 469 506 736
Median salary £42,500 £42,000 £40,000
Median salary % change year-on-year
+1.19% +5.00%
90% offered a salary of more than £28,500 £27,000 £30,000
10% offered a salary of more than £55,000 £60,000 £57,500
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Management
Jobs Demand Trend in Leicestershire

The demand trend of job ads across the Leicestershire region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Leicestershire

Service Management
Salary Trend in Leicestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Leicestershire region.

Service Management Salary Trend in Leicestershire

Service Management
Salary Histogram in Leicestershire

This chart provides a salary histogram for IT jobs citing Service Management across the Leicestershire region over the 3 months to 5 May 2016.

Service Management Salary Histogram in Leicestershire

Service Management
Job Locations in Leicestershire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Leicestershire region over the 3 months to 5 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicester -5 6 £36,500 +6.73%
Coalville - 4 £55,000 -
Loughborough - 1 £19,000 -
Service Management
East Midlands

Service Management
Top 30 Related IT Skills in Leicestershire

For the 6 months to 5 May 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Leicestershire region with a requirement for Service Management.

1 14 (66.67%) ITIL
2 9 (42.86%) Service Delivery
3 7 (33.33%) SLA
3 7 (33.33%) Time Management
4 6 (28.57%) Service Design
4 6 (28.57%) Windows
4 6 (28.57%) Microsoft
4 6 (28.57%) ITSM
5 5 (23.81%) Knowledge Management
5 5 (23.81%) PRINCE2
6 4 (19.05%) Patch Management
6 4 (19.05%) Data Centre
6 4 (19.05%) Data Centre Operations
6 4 (19.05%) MS Office
6 4 (19.05%) CCNA
6 4 (19.05%) CCDP
6 4 (19.05%) MCSE
6 4 (19.05%) MS Excel
6 4 (19.05%) CISSP
6 4 (19.05%) Cisco Certification
6 4 (19.05%) Microsoft Certification
6 4 (19.05%) Degree
6 4 (19.05%) Retail
6 4 (19.05%) Management Information System
6 4 (19.05%) Firewall
7 3 (14.29%) MS Project
7 3 (14.29%) MS PowerPoint
7 3 (14.29%) SAP
8 2 (9.52%) Project Management
8 2 (9.52%) Remedy

Service Management
Top Related IT Skills in Leicestershire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 4 (19.05%) MS Excel
1 4 (19.05%) MS Office
2 3 (14.29%) MS PowerPoint
2 3 (14.29%) MS Project
Business Applications
1 1 (4.76%) MetaTrader
Communications & Networking
1 4 (19.05%) Firewall
2 1 (4.76%) LAN
2 1 (4.76%) Wireless
2 1 (4.76%) WLAN
Database & Business Intelligence
1 1 (4.76%) BusinessObjects
1 1 (4.76%) BusinessObjects XI
1 1 (4.76%) SAP BI
General
1 4 (19.05%) Retail
2 1 (4.76%) Finance
2 1 (4.76%) Marketing
Job Titles
1 7 (33.33%) Service Manager
2 5 (23.81%) Service Design Manager
2 5 (23.81%) Service Transition Manager
2 5 (23.81%) Transition Manager
3 4 (19.05%) Analyst
3 4 (19.05%) Services Delivery Manager
4 3 (14.29%) IT Manager
4 3 (14.29%) Service Analyst
5 2 (9.52%) 1st Line Support
5 2 (9.52%) Architect
5 2 (9.52%) Delivery Manager
5 2 (9.52%) Enterprise Architect
5 2 (9.52%) Help Desk Support
5 2 (9.52%) IT Services Delivery Manager
5 2 (9.52%) IT Services Manager
5 2 (9.52%) ITIL Manager
5 2 (9.52%) ITIL Service Manager
5 2 (9.52%) Senior Architect
5 2 (9.52%) Senior Enterprise Architect
5 2 (9.52%) Service Desk Analyst
Libraries, Frameworks & Software Standards
1 1 (4.76%) SAP XI
Miscellaneous
1 4 (19.05%) Data Centre
1 4 (19.05%) Management Information System
2 2 (9.52%) Analytical Skills
2 2 (9.52%) Statistics
2 2 (9.52%) User Experience
Operating Systems
1 6 (28.57%) Windows
2 1 (4.76%) AIX
2 1 (4.76%) Linux
2 1 (4.76%) Red Hat Enterprise Linux
2 1 (4.76%) Windows 7
Processes & Methodologies
1 14 (66.67%) ITIL
2 9 (42.86%) Service Delivery
3 7 (33.33%) Time Management
4 6 (28.57%) ITSM
4 6 (28.57%) Service Design
5 5 (23.81%) Knowledge Management
5 5 (23.81%) PRINCE2
6 4 (19.05%) Data Centre Operations
6 4 (19.05%) Patch Management
7 2 (9.52%) Agile Software Development
7 2 (9.52%) Analytics
7 2 (9.52%) BPR
7 2 (9.52%) ITIL V2
7 2 (9.52%) Problem Management
7 2 (9.52%) Project Management
7 2 (9.52%) Stakeholder Management
8 1 (4.76%) Change Management
8 1 (4.76%) Configuration Management
8 1 (4.76%) Continuous Improvement
8 1 (4.76%) Data Analytics
Programming Languages
1 1 (4.76%) SQL
Qualifications
1 4 (19.05%) CCDP
1 4 (19.05%) CCNA
1 4 (19.05%) Cisco Certification
1 4 (19.05%) CISSP
1 4 (19.05%) Degree
1 4 (19.05%) MCSE
1 4 (19.05%) Microsoft Certification
Quality Assurance & Compliance
1 7 (33.33%) SLA
System Software
1 1 (4.76%) XenApp
1 1 (4.76%) XenDesktop
Vendors
1 6 (28.57%) Microsoft
2 3 (14.29%) SAP
3 2 (9.52%) LANDesk
3 2 (9.52%) Remedy
3 2 (9.52%) SolarWinds
4 1 (4.76%) Citrix
4 1 (4.76%) HP
4 1 (4.76%) IBM
4 1 (4.76%) Oracle
4 1 (4.76%) Red Hat
4 1 (4.76%) ServiceNow